Coaching Brochure

Coaching ‘A collaborative, solution-focused process that helps individuals unlock their potential and maximize their performance’

Contents

Coaching and Mentoring Intro Coaching Explained Coaching and Mentoring Our Coaching Categories

3 4 5 6

Our Coaches Details and Areas of Support Chan Kaur Debbie Grafton James Owen Janine Laming Jessica Greenwood John Skelton Jules Lewis Julia Palmer Karen Robinson Kate Adney Kath Preece Mandy Carnahan Marie Mason Nick Dowd Nick Robinson Rachel Armstrong Sam Hooper Sam I’Anson Sharon Parkes

7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 26 27

See the light in others, and treat them as if that is all you see - Dr. Wayne Dyer

Coaching and Mentoring Intro

Are you looking for a coach to help you work through some current issues and challenges?

Are you looking to develop a coaching approach to your work, either by gaining some basic skills and understanding, or by gaining a formal qualification?

Coaching Coaching is based on the principle that an individual is ultimately responsible for their lives and the results they are getting. If we acknowledge that we are responsible for something, it follows that we have power and influence over it.

For example, if you are not getting the results that you want at work, a coach may encourage you to: • Understand the situation more clearly • Develop new ideas or approaches for such situations • Take constructive action that gets you the results you want

Mentoring “Mentoring is to support and encourage people to manage their own learning in order that they may maximise their potential, develop their skills, improve their performance and become the person they want to be.” - Eric Parsloe, The Oxford School of Coaching & Mentoring Mentoring allows: • Off-line support to encourage innovation and creativity, through an external sounding board able to challenge assumptions • Working beyond professional/organisational boundaries, to develop wider understanding and recognise the ‘bigger picture’ • Development of leadership skills for inevitable ongoing changes: ‘time out’ to reflect on own and others’ learning and leadership approaches • Feedback, challenge and support from an impartial person, able to ask powerful questions and unlock potential Note: If you don’t find a suitable coach from ‘the find a coach’ link above for our internal coaches you could look at the NHS leadership academy offer here.

Empowerment is the key to coaching. — Sabine Haupt

Coaching

There are a number of qualified coaches in the trust who support staff at SaTH alongside their substantive role who hold a variety of coaching qualifications and make up our coaching pool.

From the coaching page on the intranet, which is linked below, each coach has a profile which can be clicked on to find out a little more about them so a selection can be made based on preferences in factors such as work history, interests, current role, specialist subjects etc. You can also filter a search by the category in which coaching is required.

A request is then sent to the central mailbox via a web form.

Once the request is received, the preferred coaches are contacted to see who has capacity and they are then put in touch with the staff member who has requested support. They then begin their coaching journey.

Coaching is discussed in all the leadership programmes, and through delivery of the Health and Wellbeing offer.

Team coaching can also be accessed by sending a commissioning form into the OD team where there are qualified facilitators in Action Learning Sets and Affina Team Journey.

The purpose of coaching is to close the gap between potential and performance - Keith Webb

Coaching and Mentoring

Coaching and mentoring are helpful tools to support health and care leadership development.

Coaching is a way of using questioning and inquiry to help leaders unlock their full potential to achieve personal and professional success. https://youtu.be/J3sxz0L0OB8 Mentoring develops leaders through sharing of knowledge, skills and experience. It’s often led by one experienced and skilled professional mentor and can lead to enhanced innovation and performance within organisations.

The power of coaching: Developing leaders and beyond Authors: Horvath Z; Wilder RS; Guthmiller JM. Source: Journal of Dental Education. 88 Suppl 1:671-677, 2024 Abstract: In recent decades, the application of coaching for career development and supporting faculty in leadership roles has greatly expanded in higher education.

Coaching can offer transformational and life-changing experiences, inspire critical reflection in early career decisions, and (re)ignite passion and commitment at all career stages. While coaching focuses on transforming individuals, it also has the potential to impact organizations and professional environments. The power of coaching deserves appropriate recognition within dental education and scholarship. In this article, the authors discuss the potential for career coaching as a tool for developing future leaders in dental education. After differentiating between coaching and mentoring, coaching for professional development is reviewed as an evidence-based approach that can enhance traditional leadership and professional development programs. Although this article was inspired by programming supporting the development of female leaders, coaching applies to all leaders and may be particularly helpful in supporting the development of diverse leaders including but not limited to individuals from different backgrounds, national origins, gender, racial, socioeconomic, and cultural distinctions. After a review of existing coaching initiatives in dental education, a variety of coaching strategies for faculty, staff, and trainees will be described that can be implemented by oral health educational institutions. Examples of coaching strategies range from developing internal coaching programs to contractual agreements with external coaching groups. Step-bystep guidelines are included.

Coaching is the catalyst for transformation - Vikram Kapoor

Choosing a Coach

Our SaTH Coaches are all offering coaching on a voluntary basis and take pride in their commitment to support colleagues. We currently offer coaching in the following areas and each profile tells you a little about the individual coach and also the areas from the list below that they are able to offer support.

All coaching is Coachee led and individuals seeking coaching support are offered an initial contact meeting of 30 mins followed by up to six coaching sessions depending on the need of the individual these usually last 60 –90 minutes each session.

If you’d like to request a coach please email sath.coaching@nhs.net and let us have the names of a few of the coaches from the brochure so we can check capacity. Can you also give us a brief reason for your coaching request. We will then seek capacity of the coaches you have given a preference for and get back to you as soon as we can.

Career Developing career direction and plan CV Writing

Interview Techniques

Understanding the career opportunities available and how to apply for them Managing transition to retirement

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Talking through specific work issues.

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Probably my best quality as a coach is that I ask a lot of challenging questions and let the person come up with the answer - Phil Dixon

Chan Kaur

What coaching means to me: To me coaching means supporting an individual to be the best version of themselves by focusing on their goals. My motivation for wanting to coach is seeing individuals working through situations and moving forward in a positive way.

What areas have you had experience coaching in previously?: I have experience in coaching relating to confidence building and dealing with difficult conversations/situations.

Other information about me: In my role as FTSU guardian I often get individuals contacting me for advice and support.

Career Developing career direction and plan CV Writing

Interview Techniques

Understanding the career opportunities available and how to apply for them Managing transition to retirement

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Talking through specific work issues.

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Debbie Grafton

What coaching means to me: It’s a process of supporting and empowering coaches to achieve their personal or professional goals. It is a collaborative relationship where the coach facilitates and supports the coachee to develop self-awareness and enhance skills to overcome challenges and realise potential.

The purpose of the coaching relationship is to support the coachee to achieve their goals. The coach and the coachee will agree the nature of the coaching, with the goals being determined by the coachee throughout the process.

Coaching is a non-therapeutic intervention intended for coachees who wish to enhance their performance or improve their professional situation. Either the coachee or the coach is permitted to exit the coaching relationship without giving reason, subject to the appropriate notice being given.

What areas have you had experience coaching in previously?: I hold a clinical mentoring qualification and a PGCert in Coaching and Mentoring, having coached and mentored regularly over the last 20 years in both clinical and military settings.

I have coached in relation to preparation for career progression, including application and interview readiness, to overcome work-related challenges and to support with study skills and revision/exam preparation.

Other information about me: My professional background includes practice as a registered nurse since September 2000, the initial 17 years working as a Critical Care Nurse and Critical Care Outreach Practitioner, having gained specialist qualifications in this field.

Subsequent years were spent working in senior ward and management roles in supported discharge, acute medicine and pre-operative assessment before becoming a Practice Education Facilitator with the International Nursing Programme and, subsequently, the Post-Registration Education Team.

I also hold the rank of Major as an Army reservist and have completed several operational tours of duty in Iraq and Afghanistan, and I have also worked with nongovernment organisations in both a consultancy role and as a deployed nurse following the earthquake in Haiti.

In addition to clinical practice, I have completed a law degree and act as a subject matter expert providing medical legal advice to solicitors in support of both NHS and private clients.

Career Developing career direction and plan CV Writing

Interview Techniques

Understanding the career opportunities available and how to apply for them Managing transition to retirement

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Talking through specific work issues.

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

James Owen

What coaching means to me: Coaching is a great way to work through problems and aims to ensure the ‘coachee’ has a clear idea of their plans and ownership of potential solutions.

What areas have you had experience coaching in previously?: I use coaching skills in my day to day management of my teams. I’ve also obtained an ILM level 5 qualification on coaching.

Other information about me: I work at SaTH as the Deputy Director of Improvement. A large part of my role is coaching people to help make their services better. I’ve worked in the NHS for 15 years in numerous administrative roles including in Cancer Services, Medicine, Rehab and Improvement.

Janine Laming

What coaching means to me: Coaching is empowering and can identify thoughts and ideas that an individual hadn’t yet realised. It can fulfil potential by providing support for personal or professional goals. Coaching offers a confidential space for individuals to reflect and work on what is important to them in a relaxed and non-judgemental environment. I have received coaching myself and had a positive experience with it, and now feel privileged to be able to support colleagues at SaTH.

What areas have you had experience coaching in previously?: Career progression, confidence, prioritising work load, improving working relationships

Other information about me: I have worked in SaTH for almost 10 years and the NHS for 24, with current roles in Health and Wellbeing & Leadership and Organisational Development. I am approachable, a good listener, and have a warm and empathetic personality. I live with my two older children, have a little dog named Bear and I love Musical Theatre and Cold Water Swimming.

Career Developing career direction and plan CV Writing

Interview Techniques

Understanding the career opportunities available and how to apply for them Managing transition to retirement

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Talking through specific work issues.

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Jessica Greenwood

What coaching means to me: To provide people with time out to get the head space needed for personal and professional growth. The ability to provide time for someone to invest in themselves.

What areas have you had experience coaching in previously?: Service development and team alignment, workbased projects, personal development, career progression and new starter/new role coaching.

John Skelton

What coaching means to me: Coaching to me is about supporting people to achieve goals? Ambitions and overcome personal challenges. Coaching helps people to tap not deeper insights to achieve and fulfil their potential and be the person they want to.

What areas have you had experience coaching in previously?: Managing relationships, leadership development, challenging situations, assertiveness and confidence, developing effective working relationships, team work and collaborative working, interview preparation, work/life balance, developing confidence when presenting or public speaking, action learning and career coaching.

Other information about me: I enjoy helping people to be the best they can be. My experience involved leadership and management development, team development and action learning. I am a qualified MBTI practitioner (Step 1) and Disc Practitioner as well a s a practiced coach, mentor and mediator.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Jules Lewis

What coaching means to me: Coaching for me is to support a person in achieving their full potential, this can be either their personal or professional goals by providing guidance and support. It is such a rewarding aspect of my role, seeing staff grow in confidence and ability, who go on to achieve their goals.

What areas have you had experience coaching in previously?: Workplace, career development, bereavement, return to work and confidence.

Other information about me: I am the Swan End of Life Care Facilitator / Lead Nurse at SaTH, an Ambassador for the Good Grief Trust and the Academy of Fab Stuff. I am a Veteran Aware Champion. I am also a part time PhD Student at Staffordshire University, my research project is Staff Bereavement Support for Health Care Staff. Very proud to be a nurse & working in the NHS for over 36 years.

Career Developing career direction and plan CV Writing

Interview Techniques

Understanding the career opportunities available and how to apply for them Managing transition to retirement

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Talking through specific work issues.

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Julia Palmer

What coaching means to me: Coaching gives people an opportunity to have time to think and reflect, with the support of someone independent. It allows space to think about goals and how they can achieve them and to build their confidence. Coaching can be what helps a good employee become an amazing one as they are supported to reach their potential (and more!).

What areas have you had experience coaching in previously?: Affina team coaching, ThinkOn coaching (learning to think different with high quality questions and possibility thinking), Values based conversations, Interview preparation and supporting teams.

Other information about me: I have worked in the NHS for for over 20 years, mainly in complaints and PALS and am passionate about supporting patients, their families and staff. Although my job means I see a lot of what goes wrong in the Trust, I also get to see all the amazing work that our staff do each day and I love any opportunity to get alongside staff and support them in delivering the best care we can. Outside of work I have a wonderful family with two amazing children who are adopted. I’m also a bit of a crazy cat lady and love to knit and read.

Career Developing career direction and plan CV Writing

Interview Techniques

Understanding the career opportunities available and how to apply for them Managing transition to retirement

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Talking through specific work issues.

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Karen Robinson

What coaching means to me: Coaching to me means developing a partnership with individual clients which promotes trust and understanding to enable the individual to progress to where they need to be by working towards their own specific goals. It is about supporting the individual to find their own solutions through the use of active listening skills, encouraging reflection and looking at ways of overcoming obstacles.

What areas have you had experience coaching in previously?: Developing skills or competencies that are important to the individuals role, looking at worklife balance, talking through specific work issues, struggling with anxiety or stress, conflict within the workplace and managing change.

Other information about me: I have worked within SaTH since 2002 as a Clinical Nurse Specialist and I am currently the manager of the Heart Assessment Team working across site. I have been a SaTH coach for many years and I am also a Professional Nurse Advocate for the Trust.

Career Developing career direction and plan CV Writing

Interview Techniques

Understanding the career opportunities available and how to apply for them Managing transition to retirement

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Talking through specific work issues.

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Kate Adney

What coaching means to me: For me, coaching means helping someone clarify their own thinking, finding goals for themselves and identifying strengths. Coaching aims to produce optimal performance and improvement at work. It focuses on specific skills and goals, and may also have an impact on an individual’s personal attributes such as social interaction or confidence. I believe that coaching can provide support to guide an individual through making considered choices with a proactive approach to finding their own solutions.

What areas have you had experience coaching in previously?: I have experience in coaching through change within the work place (change in process, job roles, moving into a management role) for work place projects and interview practice and confidence.

Other information about me: I have worked at our Trust for 14 years in a variety of roles, Project Officer, Lead Freedom to Speak Up Guardian and most recently as People Experience Manager for Reward and Recognition within the People and Organisational Development Team where I have been for four years now. I am a qualified ILM 5 Coach and ThinkOn Master Coach.

Career Developing career direction and plan CV Writing

Interview Techniques

Understanding the career opportunities available and how to apply for them Managing transition to retirement

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Talking through specific work issues.

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Kath Preece

What coaching means to me: I am passionate about helping others to find a way through tricky issues they face at work. I know from personal experience that talking through tricky issues with an objective coach can really help to unpick thoughts/feelings to reach a place where the individual can think through what steps they can take to understand the issues/problems and to help to understand what solutions they can potentially take to move resolve the issues.

What areas have you had experience coaching in previously?: I have a wide range of experience from group coaching to individual coaching. Workplace issues/problems, interview practice/technique, career planning, confidence building.

Other information about me: I have 35 years experience within the NHS and 13 years at SATH. I am a nurse by background and worked my way through the nursing structure up to Divisional Director of Nursing before moving to my current role as Head of Clinical Governance. I have a wide range of experience both professional and personally. I am compassionate and a logical, solution focussed thinker.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Mandy Carnahan

What coaching means to me: Coaching is a way of unlocking potential and creating a harmonious working environment, it’s also a great way to maximise our skills and ambitions. Freeing your mind of unnecessary or unhelpful burdens can create a clear path to focus on what’s important and my aim is to work with you to discover that. Working together we can gain clarity and address obstacles and limitations.

Other information about me: My approach is holistic, supportive and positive and I am motivated by seeing others reach their full potential. Menopause is a subject close to my heart and I also offer coaching to navigate the journey through this life transition.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Marie Mason

What coaching means to me: To me coaching is a privilege. To be able to really take the time to listen and support a colleague. Be that listening ear and ask critical questions to help them understand and find the answers themselves – it’s magic! Coaching helps us all in many aspects of both our personal and professional capacities. Helping someone navigate the way through difficulties and come out the other side more informed, more confident and able to drive change. I am a DiSC practitioner.

What areas have you had experience coaching in previously?: One to one manager support, interview preparation and support for colleagues, colleagues seeking a boost in confidence, colleagues managing and experiencing difficult workplace relationships and support with career planning.

Other information about me: I live locally within the Telford area. My time within the NHS environment is still relatively new but I bring a wealth of experience from different industries and backgrounds. I have been qualified as a coach and worked with colleagues/managers for a considerable number of years.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Nick Dowd

What coaching means to me: I’ve had a coach myself and it was such a valuable experience for me that I want to try and pay that forward to help others too. I have seen the powerful affect coaching can have and would recommend it to anyone.

What areas have you had experience coaching in previously?: I’ve worked in the NHS since 2008, and there is no other place I want to work. I love contributing to something that really makes a difference in people’s lives. I work in the People and OD team dealing with various HR matters. I have a degree in Business Management and a post graduate diploma in Human Resource Management.

Other information about me: I’m married and I have 3 children. I love the outdoors and spend a lot of time running and hiking.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Nick Robinson

What coaching means to me: I believe coaching can be empowering to the individual, not only when they are faced with a challenge or issue, but when things are working well for them. I have used coaching to help me to understand challenges differently and find my own solutions. It really is powerful!

What areas have you had experience coaching in previously?: Supporting with, interview confidence, moving into new roles and working through projects.

Other information about me: I’ve worked in the Trust for 10 years in various roles, starting in Recruitment, Women and Children’s, Emergency Department, and now in Organisational Development. I live in Telford, not far from PRH, with my partner and our 2 young children (both born in the Trust). I am fairly obsessed with music and enjoy holidays with my family.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Rachel Armstrong

What coaching means to me: Coaching is the opportunity for individuals to have the safe, confidential space to discuss issues which are important to them, and which will move their thinking forward. I believe it encourages people to feel valued and heard and I feel privileged to be able to offer this support to individuals across the organisation. I have received coaching myself at various points in my career finding it hugely beneficial and am therefore an advocate for giving it a go.

What areas have you had experience coaching in previously?: I have facilitated both individual and group coaching and teach regularly on the coaching for leaders study days. I have provided support in the areas of confidence building, time management, encouraging self esteem and role evaluation. I have also provided coaching prior to job interviews.

Other information about me: I am a proud nurse and have been in the profession for over 30 years. I am currently the Head of Non-Medical Education, and support the educational aspirations of nurses, midwives and AHPs. Outside of work I am married with two grown up sons. I love reading, pottering in the garden and am a dab hand with a pair of knitting needles.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Sam Hooper

What coaching means to me: I started work in the Cobalt Unit as a Cancer Registry Clerk at the tender age of 18 back in 1988 and so have worked for SaTH for many years. I have carried out many and varied administrative, operational secretarial, project management, change management and system management roles over my time in SaTH. I have a wealth of operational process knowledge and a clinical understanding over many specialities.

My career moved into Informatics where I have gained a wealth of knowledge and experience in many areas. I have worked in my current role now since 2011, working closely with the Medical Director and Medical Leadership Teams and Senior Medical Staff working as a Senior Business and Programme Manager.

What areas have you had experience coaching in previously?: SaTH has an amazing staff base without whom we could not function. It is essential that those staff are provided with the support they need in order to carry out their roles, all of which are integral to the running of the hospital.

Every individual plays their part in the care we provide to the patients. Coaching is a positive way to support staff in a confidential, open environment to explore and develop their own skills to help achieve their full potential as individuals. I have worked with staff at all levels and my areas of expertise are Coaching, Neurolinguistic Programming and Hypnotherapy.

Other information about me: I am passionate about the NHS and strive to provide and support ongoing improvements within SaTH. I am an open minded and easy going person. Outside work, I like to keep busy, with a grown up family and menagerie of animals including Northern Dairy Shorthorn cows, sheep, pony, horses, ducks, chickens, dogs, cat, …. I think that’s all!

My hobbies are running, cycling, horse riding – these are the healthy ones. Also I enjoy a good social evening at the local pub and cooking.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Sam l’Anson

What coaching means to me: To me, coaching is about creating space for people to pause, reflect, and think about the thing they need to resolve, whether it’s work or home related. I believe coaching isn’t about giving answers, but asking questions that allows someone to arrives at their own solution, they feel ownership of it. That sense of agency gives them the courage to move forward, knowing the path they’ve chosen is right for them. At its core, coaching is empowering. It helps people move from feeling stuck to feeling capable. It’s a process of unlocking potential, one conversation at a time.

What areas have you had experience coaching in previously?: Workplace projects, interview preparation and techniques, improving confidence, career/skills development and work/life balance.

Other information about me: I have worked in the NHS for 17 years, 11 of those in Education at SaTH, which I feel passionately about. Outside of work I love spending time with my family and getting away from it all in our caravan. I’m an outdoor person and enjoying being in the countryside walking my dog, as well as gardening, reading, baking and the gym.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change

Sharon Parkes

What coaching means to me: Coaching gives you the time out from the ‘daily grind’ to really think about issues, however big or small, that you may be experiencing. By really listening to you and asking thought-provoking, challenging questions a coach can help you to consider why you may think or act in a certain way, your values and motivation, and help you to overcome barriers and blockages to develop your own solutions I have had coaching myself and it was such a powerful, enlightening experience I was really pleased to be able to develop my own coaching skills so I can help other people.

What areas have you had experience coaching in previously?: Building confidence, career planning and development, relationships, managing staff, time management and task planning, problem solving and health and wellbeing.

Other information about me: I have worked in HR/Organisational development for over 20 years, using a coaching style to support managers and employees with a variety of work-related issues. I am a firm believer in getting the most out of life and enjoy going on holiday whenever I can, hill-walking and being outdoors with my dog, music/watching live bands and spending time with family.

Career Developing career direction and plan

Day to Day Reviewing strengths and weakness – develop a selfdevelopment plan

Outside SaTH Better understanding of the organisation in which I work and how to get things done.

CV Writing

Developing skill or competencies that are important to my current or future role.

Getting a better sense of purpose and balance in my life.

Obtaining an in depth knowledge of the Health Services and how to get things done Obtaining an in-depth knowledge of NHS Partner Organisations

Interview Techniques

Understanding the career opportunities available and how to apply for them

Talking through specific work issues.

Managing transition to retirement

Managing transition into a new role Struggling with anxiety or stress Interpersonal Skills Working through conflict with a colleague Overcoming challenges as a Line Manager Managing change