230406 - Chatterbox

6 April 2023

Easter is just around the family, we can at least bring a corner and we’re certainly little bit of Easter spirit to those getting into the spirit of things who are in hospital or working. at SaTH. As always, the Children’s Ward Whilst it isn’t a substitute for has been supported with being home with friends and generous donations of eggs and

have been keeping busy with a range of activities, including Easter bonnet making.

For details about Easter services, please see Page 7.

Inside: Staff survey winners, getting crafty at a pottery workshop and closing celebration for Galvanise

Congratulations to Jess and Tina!

Last Autumn, we invited you take part in the NHS Staff Survey 2022. The results were published on 9 March. You can find out more about the results here.

Prizes were available for individuals and teams who completed their survey including £50 high street vouchers, a spa day for two, a £500 holiday voucher and money to spend on health and wellbeing for your team.

We are delighted to announce the winner of the spa day is Jess Kirke, Healthcare Assistant, pictured right, and the winner of the £50 high street vouchers is Tina Scott, Nurse from Ward 10, right.

They were presented with their prizes by Laura Graham, Divisional Director of Operations.

Getting in the mould for pottery art workshop

More than 20 of our colleagues were hands on at the latest Healthcare Artclub - a pottery workshop.

said to have been ‘amazing’.

after month with supplying the resources we need and refreshOne of the organisers of the art ments for all that attend. Without club Dr Pamela Sturges, said: them we would be out of pocket 'We are very grateful for the sup- and it's crucial to have these The event held at RSH canteen, port of SaTH Charity who have free sessions to bring staff tosupported by SaTH Charity, was continued to support us month gether'.

Closing celebration for six colleagues on

Ethnic Minority Leadership Programme

Six colleagues have recently Leadership Academy's Ready completed the GALVANISE Now programme.

The programme aims to promote Ethnic Minority Leadership representative leadership at all Programme—a six-month pilot The programme offered practical levels within the organisation scheme—and are pictured at awareness of leadership and was chosen to be presented their closing celebration. realities, encouraged at the Levelling the Field 2022 development of personal international conference.

They are from clinical and non- insights through strength clinical backgrounds and were analysis and allowed space for The 2023/24 programme will be paired up with our senior leaders critical discussion through action starting in September. For more as well as ethnic minority learning groups. Reflective information, please see details personal mentors who are practices were also included in on the left hand page or healthcare leaders from the NHS the programme. @GALVANISESath

Chemical suit training for ED medical staff

Our Emergency Planning Team recently trained our medical workforce in chemical suit training and major incident processes. Dr Grace O’Connell, ACP Amie Jones and Dr Aymen Yasin, all A&E staff, are pictured taking part in the training. It is part of NHSE Core standards and training needs to take place to ensure we have staff trained to provide care to self presenting patients at any time, who may have been involved in a Chemical, Biological, Radiological or Nuclear incident.

On track for updates on cycling Thefts of bicycles Please note that three cycles have been stolen in the last month, but not from the staff secure shelters.

email (prefer NHS) and internal phone number.

• RSH or PRH?

across the country are being asked to join the NHS1000 mile challenge to mark the occasion.

Those taking part are encouraged to walk, run, swim or cycle (or a Due to the Easter holidays, Dr Bike combination) a distance of 1,000 Just as a reminder the RSH has miles in the year. That’s an average will now be held on Tuesday 18 four secure cycle shelters and the of 2.74 miles per day.

April 8am – midday at the RSH PRH has two secure cycle shelsite. ters.

Participants are asked to keep a record of their weekly miles.

Join the NHS1000 miles If you or a colleague would like acchallenge cess to these cycle shelters, please It’s completely free to take part, but email sath.greenertravels@nhs.net Looking for an exciting challenge or participants might want to get sponwith the following details: sored. an innovative New Year’s resolu• Type of bike i.e. hybrid, comtion? Why not join the NHS 1,000muter, racer, mountain, foldmile challenge and commit to walk, Track your miles through this dedicated spreadsheet or ing, ebike, colour and brand. run, swim or cycle 1,000 miles this join the Strava group year?

• Where you intend cycling from—postcode or district (Gains The NHS’s 75th birthday will take park / Hadley) • Contact details i.e. Department, place on 5 July 2023 and people Dr Bike - change of date

Easter is nearly upon us and who are on hand to offer you for many of our patients, support and guidance all year visitors and colleagues it is a round. really meaningful time of year.

Remember, you do not have to For Christians, it is the most be religious to ask for help from important festival in the calendar a chaplain – they are inclusive to as it commemorates the death all faiths and none. and resurrection of Jesus. It is a time of thoughtful reflection, but On Easter Sunday there will be also one of celebration. services taking place at 10.30am in both of our hospital chapels.

The Easter message is all about For those unable to attend, our renewal, so as we transition from chaplains have kindly provided winter into the brightness of links to local services that will be spring, we hope you can take the livestreamed on the day. opportunity to rest and recharge.

It is perhaps a timely reminder of The Dawley Baptist Church our wonderful chaplaincy team, service can be viewed by

clicking here and the Telford Minster service can be viewed here.

Father Jonathan will also be available to hear confessions between 7.30-8.30am on Good Friday (7 April) in the chapel at RSH. Some colleagues will be enjoying time off with family and friends this weekend, but for many others it is business as usual.

Please spare a thought for colleagues who will be hard at work this bank holiday caring for our communities!

Patient’s Christmas tree exhibition raises £500

A cheque for £500 was presented to the Chemotherapy Day Centre by patient Delma Thomas who raised the money through an Open House Exhibition over Christmas showing 600 Christmas trees in her home.

Long service award for Penny Penny Hall, a Cancer Pathway Co-ordinator for the Cancer Services Department, has celebrated 25 years working at SaTH.

tients to ensure they are receiving a high standard of care.

Jessica Greenwood, Head of Cancer Services, says “I’d like to She joined the Trust thank Penny for her 25 in March 1998 as a Ra- years dedication to the diotherapy Receptionist Trust and to her role in and moved on to beCancer Services. She come a Cancer Pathis a valued member of way Co-ordinator for the the team and a great Cancer Services Desupport to the clinical partment in May 2006. team she supports, in her role in Cancer SerShe works in this role to vices. this current day.

“She is helpful, hardShe has covered a working, bubbly and alrange of different canways has patient care cer specialities over the and wellbeing at the years but more recently forefront of her work. she has been covering Penny is well deserving Skin Cancer. of her 25 year Long Service Award.”

She attends the MDT meetings and tracks and monitors our pa-

New bank incentive scheme for colleagues From 16 April 2023, the Trust will be introducing a new bank incentive scheme for all non-medical colleagues.

This new scheme will replace the enhanced bank rates that are currently in place across most clinical areas.

The purpose of this scheme is to reward nonmedical colleagues who work bank shifts each month. The scheme is being introduced to help the Trust reduce its reliance on agency staff and to encourage more of us to share in the benefits of working bank shifts.

We know the quality of care and patient experience is better when it is provided by our colleagues, and we want to ensure you are still financially rewarded for your hard work and dedication.

Colleagues will be eligible to receive a £200 incentive payment if they meet the minimum

required bank hours worked in each calendar month based on their current WTE. The table on our intranet sets out the bank hours needed to be accumulated in a calendar month.

Colleagues who hold a weekly bank position will have the £200 payment added to their next weekly pay after the end of each calendar month. Colleagues who hold a monthly bank position will have the £200 payment added to their next month’s pay.

Anyone can join the Trust bank with approval from their manager. We would encourage you to contact your line manager to complete the necessary ESR change of position form.

There will be further communications on this scheme through all the Trust’s communication channels. A Q&A is also available on the intranet here.

Meet Ashia Miah, Chaplain Ashia Miah, Chaplain, talks to us about her role at the Trust and tells us what Ramadan means to her.

Tell us a bit about you?

I was born in Bangladesh but came to Birmingham when I was four years old and moved to Telford in 1996. In 2001, I graduated with a degree in BSc Hons in Medicinal Biochemistry at Wolverhampton University. I have always loved helping others, especially when they are in distress and challenging situations. I’m involved in various What role does your faith play in community projects to meet the your life? religious, spiritual, mental and physical needs, so outside of my My faith is so important to me and it role as chaplain I keep really busy is not just a religion, it’s a way of with those. I created the Shropshire life. As a Muslim I want to keep and Telford United Women’s growing closer to God (known as Association in 2006, I am a member Taqwa) and this is achieved by of the NHS Shropshire, Telford and doing good deeds. My faith Wrekin Equality and Involvement determines my actions, but it isn’t Committee and I’m also a group limited to my encounters with facilitator for Victim Support. To people. It extends to how I treat all help me juggle all these demands, I creatures, my community and the have a fantastic team at home to environment too. keep me going. I am a mother to four lovely daughters and a wife to How would you explain a supportive husband.

Ramadan?

Every year I want to make this Ramadan better than the last!

During Ramadan I will pray more, read the Quran more and give more to local and international causes.

My daily routine changes slightly when I am fasting, as I endeavour to make the most of my non-fasting hours by making time for worship during the night. For someone who values their sleep, this can be quite challenging, but somehow I pull through.

How do you stay motivated and consistent throughout Ramadan?

I stay motivated by looking forward to the next task - whether that be a prayer, reading or worship. I like to set clear goals for myself and for me it’s always about quality over quantity. For me I prefer to do small things well, rather than overwhelm myself with doing too much. As a Muslim community we are very good at supporting each other.

Over the years I have been able to train my body for fasting.

What can other people do to help Muslims during Ramadan?

Be aware that our moods might be Ramadan is the nineth month of the different during Ramadan, so Islamic calendar and most people please be patient and know it to be about fasting. Fasting compassionate with us. It is great The role of a chaplain is a very is a commandment in the Quran when managers are mindful of our special one. A patient’s physical (2:183); it is one of the five pillars in workload/hours and offer us more needs are met by our clinical Islam, and so Ramadan is very flexibility during this time. Please colleagues, and I like to think that important for Muslims. However, it’s don’t be afraid to ask someone how we help to meet their spiritual and much broader than just abstaining you can support them – the needs religious needs. Often a chaplain from food and drink. Ramadan is a will be different from person to can be viewed as someone that time of reflection, so we look at our person. only supports patients, but we do so character, sharpen our focus on much more than that. We also what is good, and try to become as Is there a particular Ramadan support hospital visitors, volunteers pious as possible. There are so that stands out for you? and staff. The wellbeing of our many benefits of fasting, but colleagues is paramount and it’s ultimately, it’s about selfRamadan 2020 will always hold a something I’m very passionate improvement and spending more special place in my heart because I about. I am a Muslim chaplain, but time with God. spent it with my mum before she my role is to support everyone passed. I always want every regardless of their beliefs. I love What does your daily routine Ramadan to be more fruitful than being a chaplain – I truly feel like look like during Ramadan? the last, and this year is no God has chosen me to do this. exception.

Tell us about your role as a chaplain

Your wellbeing matters Thank you for your phenomenal efforts in continuing to keep our patients safe and looking after each other.

The impact on mental health and wellbeing must not be underestimated and it is really important that we look out for each other, and take proactive and supportive actions to support everyone’s mental health and wellbeing.

We want to ensure that our people are provided with the correct support and an environment that enables and encourages each of us to lead healthy lives and make choices to support our wellbeing.

There are many resources available to you to help with your health and wellbeing and for you to be able to raise concerns with confidence if necessary.

Details on our wellbeing packages are available on our intranet here. This includes physical, mental, financial and emotional support. Please know that this support is available to everyone.

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It’s so important that everyone takes time for fresh air and exercise, stays hydrated and has the opportunity to rest.

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Care First can offer you counselling support that can be accessed 24/7. Please call 0800 174319 or click here for more information.

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The Trust has 91 trained Mental Health First Aiders within the organisation. Mental Health • We have a number of network groups (the First Aiders are trained volunteers ready to Disability, Ability & Wellbeing Network, the offer staff an empathic listening ear, initial inRace Equality & Inclusion Network and the the-moment support and to signpost as Hospital Pride Network) who support our appropriate using their knowledge of mental aims to improve our culture and I would health and wellbeing, and the Trust’s encourage anyone who is interested in wellbeing pathways. Though not acting as joining to click here to find out further counsellors or therapists, they can offer information. initial brief, one-off listening support to staff in their areas. Please check with For a full list of other support available to you, your manager who the MHF Aiders are in including counselling, online support and free your area. Click here for more information. wellbeing apps, please click here.

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support, signposting to other internal contacts where appropriate. P2P listeners are trained in supportive listening skills but they won’t be acting as counsellors. More information can be found here.

Please contact our Wellbeing Team at In many situations, having someone to talk sath.ahealthieryou@nhs.net and they will be to can lighten our load; when we are listened able to signpost you to the most appropriate help to this helps us to feel valued. Therefore we and support. have trained a group of staff from across the Trust as Peer to Peer (P2P) Volunteers to help support colleagues. P2P are trained to provide confidential, non-judgmental peer

Notice Board

Notice Board

PAGES 16-23

Staff Support

Staff Support

1st - £400 - Donna Wilkinson, Endoscopy 2nd - £200 - Bibin Govindan Gopal, Catering 2nd - £200 - Janine Wassell, Leadership Academy Coordinator 3rd - £100 - Kellyanne Bilton, Information Governance Support Officer 3rd - Abigail Lloyd, Endoscopy

The final word...

I am a regular outpatient at the Urgent Eye Unit they are treating me for an ongoing condition.

I would just like to say that the unit is, in my opinion, the most efficient healthcare department I have encountered.

The staff are helpful, friendly and professional. I always get seen within minutes of my appointment time and, without fail, get the best treatment for my condition.

CLICK HERE TO DOWNLOAD T&Cs AND ENTER THE STAFF LOTTERY