Congratulations to Shirley and Louise!

We’d like to say a huge congratulations to Shirley and Louise who are both celebrating long service milestones.

Shirley Wakeley

Shirley joined the Trust almost 30 years ago as a receptionist at the Hamar Centre. Her role involved welcoming patients and being front-of well as administrative duties.

A year later the role of a healthcare assistant was introduced, and Shirley was successful in applying, and went on to be one of the Trust HCAs. She spent the next few years training on the orthopaedic wards and loved every second.

Shirley said: “Working with patients was a fantastic opportunity and I loved being part of their journey and seeing it from start to finish. I felt privileged to be helping them.”

In 1998 a new project was set up to help the patient journey through the hospital. A new role was created as an information

Louise Stevens

Louise is celebrating 25 years’ service. Louise brings enthusiasm, and a smile to work and is an asset to the Trust.

Louise started at the Trust in 1998 as a library assistant and worked her way up to senior library assistant. After studying for a degree part-time, in 2008 she was appointed to the role of site librarian.

Louise said: “I have seen a lot of changes over the years in NHS libraries and the way in which we access information. I enjoy receptionist and a new desk opened at the entrance to Outpatients. Shirley was successful in applying. Shirley’s role has evolved over the years and she’s now part of a wider team.

She said: “Patients are more important than any of us and I was so excited about this new my role and work with an amazing team and each of the four managers I’ve had over the years have given me the opportunity to develop further. It’s so rewarding to see the impact that we, as a service, have on staff and patient care.

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In my spare time I love to challenge myself. I enjoy running and have done two marathons, my first being Barcelona in 2018. Last year I raised £1,000 for Lingen Davies in a 70-mile bike ride.” role which was all about improving the patient experience and journey through the hospital.

“I love my job. It’s busy and I get so much fulfilment from helping people. People often arrive feeling anxious, and unsure where to go, but I enjoy helping them.”