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Chatterbox: 14 May 2021

Page 23

14 May 2021

Inside this issue: NHS Big Tea: Page 3 Peak fundraiser: Page 5 Freedom to Speak Up: Page 9 Angela joins Macmillan: Page 15 Staff Support: Pages 18-23

What a (n)ice way to celebrate Colleagues across SaTH have been treated to ice creams and other goodies as part of celebration days for a number of professions that help make up the NHS. Organised to coincide with the national and international recognition days for midwives, nurses and ODPs, two ice cream vans were commissioned by SaTH Charity to visit RSH and PRH - dishing out almost 2,000 ice creams to staff, students and volunteers at the Trust. Clare Walsgrove, who was responsible for the organisation, said: “Each year we want to recognise these important days of recognition. We organised something for each of the days, as well as doing something for all staff too with the ice cream vans. We thought it might be tricky because of the COVID-19 restrictions, but everything went really well.” Julia Clarke, Director of Corporate Services, said: “We are very proud of our staff and we know how hard they have been working and wanted to recognise and say thank you to all staff. SaTH Charity funded the cost of the ice creams through its Small Things Make a Big Difference Fund, which is supported through things like the staff lottery and patients and relatives donating to support staff.” SaTH Charity also got out and about in the evening to make sure night staff were also included in the celebrations.


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SaTH Charity is urging individuals and businesses to join the nation’s biggest tea break on 5 July and help raise awareness for the colleagues in the NHS. Following a year like no other, SaTH Charity wants as many people as possible to get involved in a national outpouring of love and thanks for NHS staff and volunteers on its birthday by hosting or taking part in an NHS Big Tea at 3pm on 5 July.

Put the date in your diary – more information for staff will be coming soon

keyworkers who have kept people safe and the country still working, and to thank themselves as without their support and co-operation things could have been much worse. “Please put it in your diary to take five minutes to ‘brew a national thank you’, and if you plan to fundraise, please do it for our charity as it will go directly to helping our staff and patients.” Thanks to the support and generosity of the public over the last year, NHS Charities have been able to be there for NHS staff, to ensure they can continue with their vital lifesaving work, whether through funding counselling and mental health support, or support with practical needs, like food, drink and a place to rest.

an outpouring of joy, celebrating the vaccine and all that it is allowing us to do again. For others, it will be an outpouring of thanks, for everything that our NHS champions have done for us. For some, sadly, it will be a moment of reflection for the loss of loved ones. Whatever the emotion, please join the nation’s biggest tea break to raise money To take part and get your pack, People can host their own event for the incredible people in our click here or email NHS.” or they can show their support sath.charity@nhs.net by taking five minutes to enjoy a Julia Clarke, Director of SaTH Charity has used the tea break, and they can also Corporate Services and Director funds it has received to make a fundraise for SaTH Charity if of SaTH Charity, said: “5 July real difference to the patients, they wish to. marks the 73rd Birthday of the affected friends and family, and NHS. Since 5 July 1948 the Ellie Orton, CEO of NHS members of staff at RSH and NHS has been there for our Charities Together, which is PRH and is urging the public to public day in and day out. behind the NHS Big Tea, said: take part in the NHS Big Tea “Many of us have a lot to be and enable the charity to “This year has shown just how grateful to NHS staff and import our healthcare system is continue supporting NHS staff, volunteers for following the year to everyone, we have been volunteers and patients. we have had. They have been at fighting a war behind closed the forefront of the response to doors, a war no-one expected. one of the biggest challenges “Our staff have really been at our country has ever faced. the heart of the pandemic and “NHS Big Tea is chance to show we welcome and encourage the our support for them by joining a opportunity for a national thank national outpouring of thanks you to our staff, we also this July. For many, this will be encourage the public to thank all Each event can be in person or virtual, with the community, friends, family or at work, and is a chance to reflect and say thank you for everything that NHS staff and volunteers have done and continue to do, by taking part in the nation’s biggest tea break to raise money for SaTH Charity.


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Peak fundraising effort

A team of Porters are taking on the ultimate mountain challenge to raise money for the mental health charity MIND after witnessing the impact of the COVID-19 pandemic. The team from PRH—Brian Moxon, Relief Chargehand Porter; Tom Preston, Chargehand Porter; Ben Evason, Relief Chargehand Porter; Iwan Morgan, Porter; and Paul Francis, Porter— will be joined by Matt Finch, Stores EDC Operative at PRH at friend Mathew Evison, with Chris Curbishley, retired porter, acting as the team’s driver for the infamous Three Peaks Challenge.

page (3_peaks_challenge_nhs_team) to gain support. There you can see an introduction to the team and also all their training pictures and what they have been getting up to over the various hills and mountain ranges across Shropshire.

Much of the training is taking place after their shifts at PRH, mental health problems in the during which a Porter can past and decided last year that regularly clock up to 15,000 they would fund raise to support steps just doing the day job! MIND. The team had all individually taken up some form The team has also set up a Just of walking during the lockdowns giving page to help improve their health and (www.justgiving.com/ wellbeing, so they decided they fundraising/3peaksNHS-Team ). would complete a walking They initially started off with a challenge for their fundraiser. target of £500, but have increased this twice thanks to The Three Peaks is one of the The team has seen first-hand most famous walking challenges the amazing donations so far. the impact the pandemic has in the UK and they picked this to The new target stands at £1,500 had on family and colleagues’ and the team hope to achieve mental health and wellbeing and really put them to the test. this in time for the event, which wanted to be able to raise They have been training money for a charity that is there exceptionally hard over the past will start off on 21 June. to support anyone that requires four months. To help with help. fundraising the team set up a Facebook page (3 Peaks Most of the team have Challenge –NHS team in aid of experienced some form of MIND Charity) and Instagram


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The Breast imaging team would like to say a big thank you to the Shropshire branch of ‘Sewing for the NHS’

International Day Against Homophobia, Biphobia, Interphobia and Transphobia 17 May is International Day Against Homophobia, Biphobia, Interphobia and Transphobia. This date was specifically chosen to commemorate the World Health Organization’s decision in 1990 to declassify homosexuality as a mental disorder. This Day aims to celebrate sexual and gender diversity, and campaign against the violence and discrimination experienced by LGBT+ people internationally. The Day represents a major global annual landmark to draw the attention of decision-makers, the media, the public, corporations, opinion leaders, local authorities, etc to the alarming situation faced by people with diverse sexual orientations, gender identities or expressions, and sex characteristics. 17 May is now celebrated in more than 130 countries, including 37 where same-sex acts are still illegal. Thousands of initiatives, big and small, are happening around the world. Even though we cannot celebrate physically with each other we can still play a part and get involved. Some ideas include  Wear something rainbow  Post a message of support on social media, including the hashtag #IDAHOBIT  Use a rainbow background in virtual meetings

They have generously made Capes for women to wear when attending Breast clinics. Val Williams, Deputy Superintendent in the Mammography Department, said: “We have a shortage of breast capes due to circumstances beyond our control, so this donation of capes made with such care and five different fabric patterns is really appreciated.”


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Tracey McCarthy, Endoscopy Manager, has presented Katy Key with her 25 Years Long Service Award. Katy is a Bank Nurse who works regularly in the Endoscopy Department at PRH.

Freedom to Speak Up Did you know?

SaTH is working with the Point of Care Foundation to introduce and embed Team Time throughout the Organisation and plan to move onto running full Schwartz Rounds from the Autumn.

 302 concerns were raised with FTSU in 2020/21  The FTSU team visit over 30 teams per week  The FTSU team is visiting every team, over 300 of you, during the next 12 months to raise awareness of FTSU

Would you like to become a Team Time Facilitator with the opportunity to develop your skills to become an accredited Schwartz Round Facilitator?

Helen Turner, FTSU Lead

 The biggest theme coming through FTSU is behaviours and breakdowns in relationships  Once a concern is closed we ask everyone for feedback on their experience so we can learn and improve In 2020/21 staff at SaTH raised 302 concerns through Freedom to Speak Up. While, of course, the ultimate aim would be that no concerns are raised because everything is running smoothly, this is not realistic given that under normal circumstances we work in an intense and highly pressured environment. Throw a pandemic on top with all the uncertainty that entails and high levels of concerns are to be expected. What these high levels of concerns are also telling us is that staff at SaTH care and are starting to have confidence that action will be taken when concerns are raised. The FTSU team are not only committed to encouraging and supporting staff to speak up but making sure action is taken and lessons learnt and embedded. We do this through working collaboratively with colleagues to ensure action is taken so we can change and improve the way we care and work at SaTH. In the coming weeks FTSU will be sharing more of the work we do and the learning that comes out of it when you raise concerns.

Schwartz Rounds provide a wellestablished and structured forum where all staff, clinical and nonclinical, come together regularly to discuss the emotional and social aspects of working in healthcare. The purpose of Schwartz Rounds is to understand the challenges and rewards in providing care, not to solve problems or to focus on the clinical aspects of patient care. Rounds can help staff feel more supported in their jobs, allowing them the time and space to reflect on their roles. Evidence shows that staff members who attend Rounds feel less stressed and isolated, with increased insight and appreciation for each other’s roles. They also help to reduce hierarchies between staff and to focus attention on relational aspects of care. For more information, click here.


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Thank you See Pages 12. 13 and 14


International Nurse’s D Colleagues across SaTH have this week been celebrating the fantastic contribution of our nursing teams and our ODPs. The celebrations included a free ice cream for all staff, and a treat trolley run for colleagues working nights, funded by SaTH Charity – and Shrewsbury Train Station will once again be lit up in blue tonight as a thank you. All the events were to mark International Nurses’ Day, National ODP Day and International Day of the Midwife last week. Nursing teams and the care they nursing was one I made at a young provide have been celebrated on age. I had a great interest in International Nurses’ Day. science and decided that this was a career I wanted before I left This year, IND recognised the college. contribution made by nurses in all roles, particularly during the COVID “COVID-19 affected my role -19 pandemic. significantly, and our team had been preparing for it well before the COVID-19 has meant that nursing first cases were identified in teams have had to change the way Shropshire. Although our standard they work to care for patients and work was still in place, we had the their families at SaTH. Some added pressure of a pandemic to stepped out of non-clinical roles to manage in an acute hospital trust. return to frontline nursing. “This included ensuring that the Hayley Flavell, Director of Nursing, Trust was adhering to frequently said: “I have been in nursing for changing guidance, educating staff nearly 30 years, and I have never in all disciplines, and investigating been prouder to be a nurse. and managing outbreaks amongst “I would like to thank our nursing other things.” teams for the courage and Melissa Compton is a Critical Care resilience they have shown during staff nurse working in ITU and COVID-19, and for the HDU, and has worked at SaTH compassionate care they give to since completing her nursing our patients, and their families, degree and qualifying as a nurse every day. eight years ago. “Thank you, too, to those who She said: “I’d been a ski instructor, support our nursing teams to do but decided to pursue a career in their jobs every day.” nursing after I took up a position as Kelly Pardy works as Infection a carer, and found I really enjoyed the caring aspect of the role. I Prevention and Control (IPC) became a Healthcare Assistant Specialist Nurse. before taking a degree in nursing. She said: “My decision to go into

Kelly Pardy

Melissa Compton

Jamie Henry

“My role did change during COVID19; we worked long hours in PPE and we became the bridge between patients and their loved ones at home. It has been very challenging, particularly emotionally, but we all worked together as a team to care for our patients and their families.” Jamie Henry is a Professional Development Nurse for the International Nursing Team, helping to train and support international nurses to take their competence exams, the nursing OSCE (Objective Structured Clinical Examinations). She returned to frontline nursing for several weeks to support colleagues during the pandemic. She said: “During the first lockdown, all the test centres for OSCE closed indefinitely, and our team had to think outside the box as to how we could train our nurses safely while ensuring our safety as well. When the test centres opened again, our nurses took their OSCEs, and as of March 2021, we have successfully trained 158 nurses and supported them in passing their OSCEs and obtaining their PINs. We have these nurses working in our community and aiding the fight against the pandemic."


Day & National ODP Day

Jane Ndhlovu

Steve Bennett

important role they play in patient care. Mr Mark Cheetham, Medical Director for Surgery, Anaesthetics and Cancer, said: “Today we highlight the invaluable work our ODPs do every day – supporting colleagues and helping to care for our patients at each stage of their journey through our theatres.

Kosta Levkov

range of specialist equipment and drugs, including anaesthetic machines, intravenous equipment and devices that safely secure the patient's airway during anaesthesia.

Kosta said: “I wanted to work as part of a team that really makes a difference to people’s lives by caring for patients when they are at their most vulnerable. The needs “I am incredibly proud of how they and requirements of each patient adapted their roles during the change which keeps work pandemic to work in different areas, interesting and challenging. It is using their skills to help care for rewarding because you can patients in our ITUs during what instantly see the difference you was a very challenging time, and I make each day.” would like to thank them all.” Jane Ndhlovu is an ODP at PRH, ODP Steve Bennett is Team first joining the Trust as a student in Leader Trauma at RSH providing 2018. Jane said: “I receive patients specialist clinical support across after they have had their operation. Anaesthetics and Surgery as part I assess their general condition and of a multidisciplinary team. Steve vital signs to make sure they are assists in leading the Orthopaedic within the appropriate physiological Trauma team, managing staff and ranges and if not, interventions are resources to ensure safe and carried out to treat their condition. efficient patient care. When the patient is fully recovered from their anaesthetic, we transfer He said: “The role is multifaceted Operating Department across anaesthetics and surgery, them back to the ward. Practitioners (ODPs) support the supporting all surgical specialties “Being part of a patient’s anaesthetic, surgery and with regular excursions to A&E perioperative journey is also recovery teams – and care for Resus, ITU, CT and X-ray and inter rewarding because I have the patients undergoing surgical -hospital transfer of critically ill opportunity to make the experience procedures – every day. patients. positive for the patient, especially During the pandemic, they saw “During the first wave of the those that have never been to their roles change with many repandemic, my role predominantly theatre before. deployed to support their critical switched to supporting Intensive “On a daily basis you are constantly care colleagues looking after Care. We had to change the way learning and thinking because patients with COVID-19 when some we work, and I found this change in every patient you meet is different, theatres were turned into extra role very educational, teaching me and adapting becomes second Intensive Therapy Unit (ITU) space. new skills which was very nature. I would definitely rewarding.” Today is National ODP Day, a day recommend the job to anyone to shine light on the contribution Kosta Levkov has worked as an thinking about it as a career.” ODPs make every day, and ODP at RSH since 2018, and his showcase their profession and the role involves preparing a wide

Being part of a patient’s perioperative journey is also rewarding because I have the opportunity to make the experience positive for the patient


Choose from: Karen Breese; Clare Walsgrove; Hayley Flavell; Mike Ford; Kathy George; Donna Hadley; Clair Hobbs; Jules Lewis; Betty Lodge; Ruth Smith; Lisa Walker; Angela Windsor


Angela joins Macmillan team Angela Eyre has joined the Macmillan Team at SaTH. Angela was Macmillan Cancer Information & Support Manager in Yorkshire for 10 years. She is a Macmillan Mindful Compassion Facilitator, Person Centred Counsellor and a Reiki Master. She said: “I always place patients and families at the heart of everything I do. Kindness, compassion and empathy go a long way in supporting others through the often difficult journey of a cancer diagnosis.” She is already making an impact on supporting people affected by cancer and their families as can be found in this recent feedback: “Angela is an excellent ambassador for Macmillan. She understands what patients are going through and shows empathy. She has a great, uplifting approach and personal style, and just makes dealing with bureaucracy easy. She is a star!” The Macmilan Information and Support Services offer people affected by cancer access to high quality comprehensive and appropriate information and support at all points of the cancer journey. The team is there to listen and to support people to make sense of what is happening to them, as well as signposting and liaising to other essential support services. Currently the service is working by appointment only over the phone or via email, but drop in services will resume as lockdown measures are eased.

SaTH is pleased to be supporting the Government Kickstart Scheme, which is aimed at helping young people into employment. Anyone aged between 16 and 24 years of age and on Universal Credit can speak to their Jobcentre work coach to find out how they could take part in this exciting opportunity, which could be the start of a career in the NHS. The Kickstart Scheme is a six month paid job with a local employer, funded by the Government. It provides a fully funded opportunity for young people to gain experience. The Kickstart Scheme will offer hundreds of thousands of job opportunities over the next two years. A £2 billion pot is available to fully fund positions with businesses across Britain.


Take-away lockers now available


PAGES 18-23


At SaTH your wellbeing matters and that’s why we all need to take some time to consider the factors which have an impact on our wellbeing. The COVID-19 crisis has affected us all, whether this is within our personal life or a work. This is why this week we’ve launched Wellbeing Wednesdays. Each Wednesday we will be touching on a different topic ranging from exercise, nutrition, sleep, financial advice and mindfulness. You will be able to find useful tips, resource and we will also be arranging some online sessions. Each Wednesday our staff wellbeing team will be walking round our two hospitals to speak to you, ask how you are feeling and what we can do to support you and to promote the importance of looking after ourselves. They will be in their purple wellb To find out more about the weekly activities, please look out for detail in the weekly These sessions will be facilitated by Team Prevent and are available for all staff to a session. As part of Wellbeing Wednesday, we’ve created a Wellbeing Wheel which is intende work with a trusted colleague or line manager to complete the Wellbeing Wheel and booklet also outlines the support available from SaTH to help improve and enhance


Upcoming Wellbeing Wednesdays at 21 April – Long Covid Support , es 28 April – Faith and Wellbeing

o

PAGES 14-19

being t-shirts so do look out for them – they are there to help you. staff information bulletin and notifications from the staff app. attend. To book please email l.westcott@nhs.net and you will be sent a link for the

ed to help you think about your wellbeing and lifestyle. We encourage all staff to d to develop a Wellbeing Action Plan which you should review regularly. This e your wellbeing.


Staff Support

Ultrasound assistant, jan.dibben@nhs.net


Staff Support

Peer-to-peer listeners

Viv Orme, Radiographer viv.orme@nhs.net Maria Scenters, Library Assistant maria.scenters@nhs.net Erica Davies, Barista erica.davies@nhs.net

In many situations, having someone to talk to can lighten our load; when we are listened to this helps us to feel valued.

Sally Roberts, Barista sally.roberts23@nhs.net

Therefore we have trained a group of staff from across the Trust as Peer to Peer (P2P) Volunteers to help support colleagues. P2P are trained to provide confidential, non-judgmental peer support, signposting to other internal contacts where appropriate. P2P listeners are trained in supportive listening skills but they won’t be acting as counsellors.

Caroline Callister, Workforce Assurance caroline.callister@nhs.net Nick Robinson, Leadership & OD Coordinator nick.robinson5@nhs.net

Teresa Love, Nurse and Workforce Project Office, P2P Lead Teresa.love3@nhs.net

Megan Griffith, A&E Sister megan.griffith2@nhs.net

Elaine Evans, Nurse, TBC

Jeanette Barnes, Specialist Nurse jeanette.barnes3@nhs.net Petro Hryziuk, Champlain petro.hryziuh@nhs.net

Charlotte Beirne, OD Practitioner, P2P Lead Charlotte.beirne@nhs.net

Mervyn Williams, Champlain mervyn.williams@nhs.net

Ella Collison, ITU Staff Nurse e.collison@nhs.net

Lynette Charles, Specialist Nurse lynette.charles@nhs.net

Angie Lunt, Recovery Staff Nurse angelamary.lunt@nhs.net

Jules Lock, EOL Volunteer juleslock@live.com

Sarah Thomas, Senior Corporate Education Advisor sarahthomas@nhs.net

Rachael Maskell, Corporate Education Assistant rachael.maskell@nhs.net

Nerys Cox, Pain Nurse Specialist nerys.cox@nhs.net

Steve Jenkins, Maxillofacial steve.jenkins2@nhs.net

Jules Lewis, End of Life Care Nurse Specialist jules.lewis@nhs.net

Karen Maguire, Theatre Nurse karen.maguire2@nhs.net

Lucy Stanley, HCA, A&E lucy.stanley3@nhs.net Nyree Porter, PA nyree.porter@nhs.net Rachel Hanmer, TCI Administrator Rachel.hanmer@nhs.net Adam Anderson-Woods, Library Assistant, adam.andersonwoods@nhs.net Samantha I'Anson, Corporate Educator s.i'anson@nhs.net

Kirsty Wagg, Specialist Nurse kirsty.wagg1@nhs.net

Julie Cheshire, Orthopaedic Technician julie.cheshire1@nhs.net Janet Flavell- Raybone, Nurse Practitioner, janet.flavellraybone@nhs.net Sarah Raynor, HCA, Ward 21, sarah.raynor2@nhs.net


1st prize: Sharon Waters – Women & Children’s 2nd prize: Sophie Parr – Neonatal; Jane Wilde - Women & Children’s 3rd prize: Felicity Massey – Pharmacy, RSH; Kate Ballinger – Public Participation

Are you a lottery lucky dip winner? This month the SaTH Staff Lottery held a lucky dip for their players – there were £3,000 of prizes up for grabs. Are you a winner, check below – the charity team will be contacting you directly, but if you see your name pop them an email on sath.charity@nhs.net to claim your prize. If you don’t already play the lottery you should get involved – 50% of revenue is giving in cash prizes and 50% goes towards the Small things fund to help our staff. Click here to sign up, https://intranet/Charity/ lottery.asp or email sath.charity@nhs.net who can send over an entry form. Catrin Craft; Matt Mellors; Nina Sinclair; Nicola Davies; Samanth I’Anson; Marie-Clare Wigley; Elizabeth Rowe; Sarah Whitehead; Jessica Greenwood; Jennifer Lugtu; Katie Hayward; Annette Mason; Beky Tudor; Sharon Waters; Courtney Bebb; Catherine Garrett; Susan Saxon; Tracey Bennett; Sarah Downing; John Williams; Natalie Chambers; Joanna Jasiewicz; Kate Lindsey; Ann-Marie Fothergill; Brenda Moorcroft; Kallyanne Bilton; Gideon Garratt; Victoria Robinson; Sarah Dale; Rebecca Frost; Jane Philpott; Fiona Arnold; Andrew James; Gary Walles; Mandy Hill; Abigail Haylett; Charlene Hughes; Paul Twitchell; Mick Hall; Rachel Byrne; Rosalea Smith; Val Williams; Rhiannon Jones; Caroline Gove; Carol Bowen; Andy Harris; Tracey Black; Rachael Maskell; Amy Glenholmes; Anna Moore; Rachel Bladen; Lisa Thomas; Julia Preece; Angela Charles; Charlotte Harris; Philippa Downes; Sally-Anne Thomas; Lisa Price; Mel Eccles; Kate Gittings-Broughton; Maggie Davison; Emma Harley-Williams; Lauren Dorsett; Barbara Jones; Beth Williams-Ball; Gemma Crangle; Lisa Price; Valerie Roberts; Hannah Brown; Carmen Davies; Heather Button; Victoria Nutton; Caroline Heath; Lizzie Ruff Janet Leeson; Marie Daniels; Jodie Simmonds; Emma-Jane Beattie; Margaret Denaux; Anita White; Sam Angell; Beverley Shellis; Nicola Newnes; Sarah Gilbert; Sian Burley; Joanne Evans; Emma Howells; Lindsay Barker; Denise Ball; Elaine Carpendale; Michelle Farrer; Jane Wilde; Lucie Higgins; Catherine Ballinger; Rhiannon Bennett; Sammy Tonks; Katey Relf; Amy Walford; Danielle Parry; Amanda Royle; Sarah Windsor; Ashleigh Westwood; Emma Evason; Debra Smith; Rebecca Smith; Teresa Tanner; Kathy Gough; Beth Summers; Aaron Hyslop; Fiona Carver; Sue Colman; Natalie Williams; Samantha TenchHughes; Rachel Cox; Annette Donnelly; Rhian Cosgrove; Helen Williams; Alison Ebanks; Annsmaria Shiji; Pauline Harbourne


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Chatterbox: 14 May 2021 by The Shrewsbury and Telford Hospital NHS Trust - Issuu