Chatterbox: 6 November 2020

6 November 2020

Graham’s a Wall of Famer Inside this issue: More funds for SaTH Charity: Page 3 White Ribbon Day: Page 7 Golden Ticket: Page 9 Staff Support: Pages 12-16

Former member of the Estates Team, Graham Moore, has been recognised for his volunteering efforts during the coronavirus pandemic by volunteer partners Helpforce – who have added him to their Wall of Fame.

Graham worked in Estates for 10 years and in March he stepped up to help and returned to the Trust as a volunteer at PRH. gjhfdgjhgdfh

David Chan, Estates Manager at PRH, said: “Graham was quick to call me to see if he could help. And I was only too happy to accept his very generous offer. He has brilliant site knowledge and knew most of the staff already.

“His offer of help was not exclusive to Estates, it also extended to Keith Sillitoe in Stores. Graham assisted with deliveries from the loading bay to the wards, as well as moving equipment in the Malling Health building.”

Graham’s kindness doesn’t stop there, he also took the initiative to tidy up all the courtyards and the children's play areas at PRH. David said: “Apart from all the great work he has done for the Trust, what sets Graham apart is his wonderful cheeky sense of humour and willingness to help anyone and everyone. That’s why I nominated him for the Helpforce Wall of Fame.

“He doesn’t like the limelight but I do believe he deserves this recognition.”

Helpforce partners with health and care organisations to increase volunteering opportunities and accelerate their impact. The ‘Wall of Fame’ puts the spotlight on those that have given and continue to give so much to help those in health, care and the community.

You can see Graham’s story on the Helpforce Wall of Fame here.

Auctioneers put the hammer down on fundraiser SaTH has received a donation from Shrewsbury livestock auctioneers Halls to support the Intensive Treatment Unit (ITU) at RSH. Farmers across the region generously donated sheep and calves to be sold to raise funds for the ITU at Royal Shrewsbury Hospital, raising £3,979.53 for the Trust.

The auction was held in June at Halls in Shrewsbury, at one of the first livestock auctions to take place following the first coronavirus lockdown. The money has been donated to the ITU at RSH to provide urgent support to the department.

James Evans, Director of Halls, said: “This has been an incredibly difficult year for many of us and the NHS has done, and continues to do, tremendous work in the fight against Coronavirus. It is great to be able to give something back.

“We’d like to thank all of our vendors for their kind donations and continued support this year.”

Julia Clarke, Director of Corporate Services at SaTH, said. "The support from Halls will make a big difference to our ITU team at RSH. The department has been under huge pressures throughout the pandemic and this money will go towards helping to ensure we have funds in place to support them.

“I would like to express my thanks to Halls and everyone that kindly donated livestock to raise the money for the Trust."

Nestled away, and surrounded by beautiful autumnal colours, are two new benches which have been installed outside the Doctors Mess at RSH. The benches, funded by the Small Things make a Big Difference Fund, are there for Junior Doctors when they need some peace and respite during lunch or a break time.

The request came from Sam Jones, Medical Education Manager, who hopes the space will also benefit from a picnic table come the spring.

If you have an outside area that could benefit from outdoor seating please chat with your team and get in touch with we.supportsath@nhs.net to see if we can support your request.

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SaTH is proud to support Telford & Wrekin Council ahead of this year’s White Ribbon Day on 25 November.

Telford & Wrekin has been a White Ribbon accredited town since 2013. White Ribbon is a national campaign to encourage men to take a stand against Domestic Abuse .

Due to the impact of the coronavirus pandemic, the annual event to mark the day will not take place this year, so instead, 16 days of social media interaction will take place on Facebook.

The campaign will run from 9-25 November and will include guest speakers and people talking about their lived experience.

To take part, click here.

At SaTH, posters will be sent round to all wards and departments for staff to sign a pledge and white ribbons available for staff to wear.

Anthea Sully, White Ribbon UK Chief Executive, said: “The need for our work is acute. Covid-19 has increased violence against women. The National Domestic Abuse Helpline which ordinarily logs around 270 calls and contacts from women, friends and family members needing support every day, saw an increase of 77% during June 2020.

“And in the workplace over 35 percent of UK women have experienced at least one sexist workplace demand since the lockdown started in March, usually around online conference calls.”

Dementia survey Share your experience of visual identification systems for patients with symptoms of dementia.

This study involves a short survey for NHS staff who are working with patients who have dementia or are displaying signs of dementia, about the experience of using visual identifiers, such as wristband or stickers. The purpose is to better understand how visual identification systems are used for hospitalised patients with dementia.

The survey is hosted at THIS Institute’s citizen science platform, Thiscovery. You will be asked to sign up to Thiscovery before accessing the study – this email will be used to send a CPD certificate.

The description of the study and participant information sheet can be found here.

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Support vulnerable families by donating to those most in need

Student nurse Jenny Malton has been given a golden ticket by her mentor Anna Reeves on the Acute Medical Unit at PRH.

As Christmas approaches during these difficult times, vulnerable families need our support more than ever.

Instead of a formal interview, student nurses from Staffordshire University are invited to attend Values-based conversations throughout their training, culminating with a final conversation at the start of their third year of study.

Montgomery Family Crisis Centre helps support men, women and children experiencing or affected by domestic abuse. Most families arrive with very little.

Sarah Voice, Warfarin Nurse at SaTH, is collecting unwrapped new gift items such as toys/gift sets for adults and children of all ages.

You can donate items from 9 November—11 December.

Students who obtain the Please drop off any gifts at the RSH Pathology Labs for the attention required qualifications and are also seen to reflect the Trust of Sarah.

Values are offered a position Other drop off points are: at SaTH. Tesco Superstore Welshpool, Smithfield Rd, Welshpool Morrison’s Supermarket Welshpool, 16 Berriew Rd, Welshpool Talbot Hotel, Berriew, Welshpool Ivy House Cafe & Post office, Broad Street, Montgomery Tesco Superstore, Pool Road, Newtown The Montgomery Church in Wales School is supporting the campaign again this year, with children donating “Reverse Advent Calendar” hampers.

For more information, email s.voice@nhs.net

INCENTIVE PAYMENTS FOR HIRING A NEW APPRENTICE Hiring an apprentice is a great way to fill skill gaps and encourage growth in our organisation.

As the coronavirus pandemic continues, we’re keen to support you on the road to recovery by making sure you can enjoy the benefits apprenticeships bring. That’s why we’re introducing incentive payments for hiring a new apprentice.

Employers who hire new apprentices until 31 January 2021 could get:  £2,000 for apprentices aged 16 to 24  £1,500 for apprentices aged over 25 The incentive payment can be spent on anything and can include contributing towards the salary of an apprentice.

Hire experienced, work-ready apprentices now When you take on new apprentices, consider apprentices who have been made redundant during the pandemic. These apprentices already have valuable skills and experience, so they’ll make an impact straight away - and they qualify for the incentive payments for hiring a new apprentice too.

To discuss further please contact the SATH Apprenticeship Lead: Judith Tudor, Workforce Transformation Manager, Workforce Directorate. e-mail: judithc.tudor@nhs.net or phone: 01952 641222 ext.2956 (diverted to mobile)

Staff Support

Staff Support

Peer-to-peer listeners In many situations, having someone to talk to can lighten our load; when we are listened to this helps us to feel valued.

Therefore we have trained a group of staff from across the Trust as Peer to Peer (P2P) Volunteers to help support colleagues. P2P are trained to provide confidential, non-judgmental peer support, signposting to other internal contacts where appropriate.

P2P listeners are trained in supportive listening skills but they won’t be acting as counsellors.

Teresa Love, Nurse and Workforce Project Office, P2P Lead Teresa.love3@nhs.net Charlotte Beirne, OD Practitioner, P2P Lead Charlotte.beirne@nhs.net Ella Collison, ITU Staff Nurse e.collison@nhs.net

Angie Lunt, Recovery Staff Nurse angelamary.lunt@nhs.net Sarah Thomas, Senior Corporate Education Advisor sarahthomas@nhs.net Nerys Cox, Pain Nurse Specialist nerys.cox@nhs.net Jules Lewis, End of Life Care Nurse Specialist jules.lewis@nhs.net Lucy Stanley, HCA SAU lucy.stanley3@nhs.net Nyree Porter, PA nyree.porter@nhs.net

Rachel Hanmer, TCI Administrator Rachel.hanmer@nhs.net Adam Anderson-Woods, Library Assistant, adam.anderson-woods@nhs.net Samantha I'Anson, Corporate Educator s.i'anson@nhs.net

Viv Orme, Radiographer viv.orme@nhs.net Maria Scenters, Library Assistant maria.scenters@nhs.net Erica Davies, Barista erica.davies@nhs.net Sally Roberts, Barista sally.roberts23@nhs.net Elaine Evans, Nurse, TBC Caroline Callister, Workforce Assurance caroline.callister@nhs.net Nick Robinson, Leadership & OD Coordinator nick.robinson5@nhs.net Jeanette Barnes, Specialist Nurse jeanette.barnes3@nhs.net Petro Hryziuk, Champlain petro.hryziuh@nhs.net Megan Griffith, A&E Sister megan.griffith2@nhs.net Mervyn Williams, Champlain mervyn.williams@nhs.net Kirsty Wagg, Specialist Nurse kirsty.wagg1@nhs.net Lynette Charles, Specialist Nurse lynette.charles@nhs.net Jules Lock, EOL Volunteer juleslock@live.com Rachael Maskell, Corporate Education Assistant rachael.maskell@nhs.net

SAVE THE DATE: Staff Briefing on the MSK Alliance SaTH is working alongside partners from across the system in Shropshire and Telford & Wrekin as part of a MSK Alliance.

The Alliance has been formed to transform the provision of musculoskeletal services – all of us working together more collaboratively than ever before to deliver the best possible service for our patients and service users.

It’s an exciting project, but also a complex one. You may not be aware of all the detail or the work that has been done already to draw up a proposed service model for what will be known as MSST – Musculoskeletal Services for Shropshire and Telford & Wrekin.

That is where this briefing comes in. The event, on Wednesday 18 November, from 11am-12.30pm, is your chance to hear from some of the programme team, and from clinical leads, on the aims and objectives of the Alliance and the timeframe for the introduction of MSST. You will be able to learn more about how this might impact on your organisation and your role.

In this new normal that we are working in, managing the risks brought about by COVID-19, we are not able to run this session face-to-face. Instead we will be running it on Microsoft Teams as a Live Event.

Making data count Are you surrounded by RAG reports and two point comparisons? Do you understand how unhelpful these approaches are and how much wasted time they can generate?

Do you know that there is a better way to analyse data and to really make your data count?

Do you know that SaTH is adopting this different and better way to look at data?

The Trust is holding sessions to provide you with all that you need to know to make better decisions using local data.

This 60 minute virtual training session will be fun, interactive and informative and will prove that data can be exciting.

Sessions will take place on:

Staff from all organisations will be able to log in to the session and watch live, as well as submitting written questions as it runs.

These questions will be collated and put to the panel in a Q&A as part of the agenda. The session will also be recorded and made available afterwards so that staff unable to join live can still watch the presentations and the discussion.

 11 November (1.30pm2.30pm)

A link to join the session will follow, but this message is to ask you to hold the date and time in your diaries.

 2 December (11am-12 noon)

 17 November (3pm-4pm)  27 November (2pm-3pm) To join email madeleine.oliver1@nhs.net or rachel.hanmer@nhs.net for a Teams invite.

Sign up for these great offers today!

Sarah’s double marathon challenge

After not getting a London Marathon ballot place for the fourth year in a row, SaTH medical secretary Sarah Et decided to run not one, but two virtual marathons.

On 4 October Sarah completed the London marathon, virtually, running solo around Shrewsbury in just under five hours.

Fraud Awareness Week International Fraud Awareness Week (15-21 November) celebrates its 20th anniversary this year. For us in the NHS, it’s an opportunity to remind everyone to be vigilant.

It is estimated the NHS is vulnerable to well over £1 billion worth of fraud each year. This year it is more important than ever. The global pandemic has seen two disturbing fraud trends develop. The increase of COVIDrelated frauds and a growth in cyber-enabled crimes (using tools such as fake texts, emails and websites), looking to exploit the pressures NHS organisations and its staff have been under.

Actions you can take right now:  Familiarise yourself with SaTH’s Anti-Fraud Policy and where you can find it if you need to refer to it.

 Read any anti-fraud publications you are sent. These are usually sent out regularly via staff newsletters and can also usually be found on a dedicated Fraud Intranet Page. These provide useful information about current fraud threats, scams and trends that you need to be aware of.  Be alert to frauds and scams that originate through texts, phone calls and certainly emails (especially if they seem genuine at first glance) – these types of threats have increased significantly during the pandemic. Don’t click on any embedded links or open attachments from unknown sources.  Take your time and ask yourself questions such as: Does this look right? Is this too good to be true? Don’t be afraid to ask a colleague for a second opinion, if in doubt.

Fraudsters are increasingly targeting NHS staff (for example, ESR salary diversion frauds) not just NHS organisations themselves.

Report Suspected Fraud If you suspect fraud against the NHS, report it to our anti-fraud specialist Claire Smallman, clairesmallman@nhs.net or to the NHS Counter Fraud Authority online at https://cfa.nhs.uk/reportfraud or through the NHS Fraud and Corruption Reporting Line 0800 028 4060. All reports are treated in confidence and you have the option to report anonymously.

Sarah said: “I received an email about the virtual London marathon and as I didn’t get a ballot place for this year, I decided I could join in online by myself. Although I enjoyed the run, it wasn’t quite the same without the crowds and usual atmosphere - making it a little harder.

“I downloaded the London marathon app ahead of the run to listen to along the route. This updated me with my mileage and had encouraging comments from Paula Radcliffe and Steve Cram - giving me the motivation I needed.”

Sarah’s challenge didn’t stop there. On 11 October, she also completed the virtual Manchester marathon with other SaTH colleagues. Sarah, Emma Feely and Brenda Maxton caught the train to Telford Central and ran back to Shrewsbury via Silkin Way, Ironbridge and Atcham.

Sarah said: “I didn't run for charity but would definitely be interested in running the London marathon next year for a cause, as it would be more meaningful to know that I was helping raise money where it’s needed.”