Bright style big heart
Luciana’s second-hand journey
Helping people in communities across the UK Supporting & serving
Essential guide for men Capsule wardrobes
e are delighted to share our latest and refreshed Restyle magazine! This edition is packed full of sustainable style ideas and stories that matter the most to you - charity news! Every donation made, every item lovingly prepped for the sales floor, and every item bought, enables us to raise funds for The Salvation Army and support their work helping people in communities across the UK. We couldn’t do this without your support, so pages 3 to 5 are dedicated to just some of our charity and community giving highlights.
Supporting & serving our communities
The original seed of Salvation Army Trading Company Ltd (also known as SATCoL) began with a simple but purposeful idea. In 1985, Captain Terry Pattinson was the Officer in Charge at Mountbatten House, a 106bed centre in Southampton supporting people in need in the community. Captain Pattinson saw a clothing collection scheme during a visit to Australia. Inspired by its potential, he returned determined to create a similar initiative in the UK, one that could raise vital funds and offer meaningful work opportunities to residents.
From that seed of an idea, fast forward to 1991 when the trading arm of the charity was formally established, and then to now, SATCoL is a nationwide reuse and recycling operation. With around 250 charity shops, including 60 donation centres, plus thousands of clothing banks and new innovative services, SATCoL raises funds and supports the mission of The Salvation Army. Here are just some of the highlights from our last full year:
From our inspiring front cover story featuring Luciana (pages 8 and 9) and our new Volunteer Style Spotlight, both written by Fashion Journalist Student, Yaa Campbell (pictured with Luciana above right), to our essential style guide for men (pages 10 and 11) plus ‘Our Customers Love’ feature, we've got something for everyone. And remember, you can download this free magazine and share with your friends and family. Visit our website for the digital copy: salvationarmytrading.org.uk/how-we-help/restyle-magazine/
Help us spread the word about the great work you help us do!
Contact us at media@satcol.org
We raised over £5.4m for The Salvation Army UK and Ireland, and nearly £2.9m for our partners’ charities and other communitybased initiatives.
We served an estimated 6.9m customers in our stores – an increase of 15% on the year before.
In addition to the funds we raised last year, we provided 6,663 free clothing vouchers – helping those in need (people that come to us through our churches or who are referred to us from local authorities) with free clothing and other provisions.
Plus we provide thousands more items to people who have little or nothing at all. This can be anything from school uniforms to a set of cutlery, or free books to a set of curtains.
We cannot do this without your help, so we want to say THANK YOU from the bottom of our hearts.
Read more about the ways The Salvation Army has helped people in communities across the UK on the next two pages.
Young people find “sense of security” at Greig House Lifehouse
Greig House – a new Salvation Army Lifehouse in Tower Hamlets for young people who are homeless – offers a “sense of security and it feels like home” as described by Jack*, one of the 20 young residents.
The new Lifehouse supports young people aged 18-25 to transition to independent living within 18 months, but Greig House offers more than a roof. It provides trauma-informed, person-centred care, life skills training, and opportunities for education and employment. Each resident has their own room and access to welcoming communal spaces with TVs and games.
Greig House initially offered a service for women facing homelessness and addiction. When this
*Jack’s story reflects the impact – at the age of 15, he found himself kicked out of his family home, scared and alone. He spent two weeks sleeping outside during snowy weather. His circumstances did little to improve when he then went to live with other family members. This led to abuse and eventually he was housed in care, where he also experienced difficulties.
On his 18th birthday, Jack was referred to Greig House and it was here that his life finally started to take a turn for the better. Jack says he feels a sense of security and is back in full time education, with plans to go to university to study electrics.
service ended in late 2023 The Salvation Army’s Homelessness Services Department worked with Tower Hamlets Council to develop a new service to support young people in the building.
Jemma Soro, The Salvation Army’s Assistant Director Homelessness Services London and Southeast England, said: “Young people can fall on hard times through no fault of their own, and it is vital we support them back into independent living. We are pleased to work in partnership with Tower Hamlets Council to provide young people in challenging circumstances with somewhere that they feel safe and welcome".
*Name changed to protect identity.
“It’s been a positive experience here. It’s very calm and it’s very nice to have my own space. There are staff I can speak to, and issues are resolved quickly.”
He also shared that when he broke his leg, he “was given support with bedding, laundry, cooking and making appointments. There is a sense of security here and it feels like home. It is one big family.”
“We have our own rooms, and we have access to food bank services which helps financially. They teach us key life skills such as budgeting that give me confidence to live independently. When it’s my time, I’ll move on.”
Cooking
on
a
budget
course is a ‘life-saver’
A Scarborough Salvation Army project which teaches cooking and budgeting skills has had a transformative impact on participants with 150 people now completing the course.
Led by Lindsey Barker, The Salvation Army’s free six-week Victory Programme is inspired by the resourcefulness shown during the Second World War. Two courses, one focused on batch cooking and the other on baking, demonstrate how to cook meals for less than £1 a portion while also helping to build confidence.
The course has had a lifesaving impact on Stephen, 65, who was struggling mentally after a traumatic medical episode.
Stephen said: “Coming here did my mental health so much good and I think it would be fair to say it helped save my life. It got me out of the depths of despair. At my appointments with the hospital (for mental health), all I was talking about was the Victory Programme, I wasn’t talking about depression and being lonely, I was talking about how this has changed my life, it’s a marvellous thing. I have got a smile on my face now. I’d never cooked much before, but I made sausage rolls and the compliments from my wife made me feel cock-a-hoop!”
Our customers love…
@higoodstuff:
“Second hand shopping is just the best. It provides a source of creativity and imagination when so much of the fashion industry, particularly fast fashion, is currently built on forgettable micro-trends and rapid turnover. Buying second hand allows you to find quality, well made clothing for a fraction of the price.”
@lucyfindsthelight:
“Nothing beats the thrill of the rummage! I love hunting through my two local Salvation Army shops for one-of-a-kind finds. There’s no better feeling than scoring unique pieces and styling outfits that nobody else has - all while keeping it sustainable and cheap. It’s basically a treasure hunt for your wardrobe!”
We love… Pre-loved trainers
Who doesn’t love a new pair of trainers? They can be a great gift for a friend, loved one, or for yourself! Trainers are also endlessly versatile, allowing you to pair them with many different outfits, from casual jeans to chic looks.
But you don’t always have to buy new. Pre-loved trainers fit just as well; in fact, they offer the same comfort and style, often looking brand new and they come at a fraction of their original price whether you find them in a charity shop or online!
Choosing pre-loved trainers isn’t just good for your bank account – it’s also great for the planet! By giving the trainers a second life, you’re reducing waste and supporting the circular fashion economy.
Tips to refurb your pre-loved trainers
Make the most use out of your pre-loved trainers by following these 4 simple tips:
1. Remove laces and insoles and wash these separately in a mesh laundry bag.
2. Use an old toothbrush and a gentle cleaning paste to scrub away any dirt and stains.
@loulovesvintage:
“My name is Louise ( Lou or Lou-Lou to my friends) and pre-loved and vintage fashion and accessories are my life!! I rarely buy new clothing apart from underwear/ swimwear and l am totally against the tide of fast fashion and the environmental impact on the planet and eco system. My local Salvation Army shop in Chippenham, Wiltshire run by the wonderful Shona and her fabulous happy team of volunteers is my go-to shop for my range of outfits! I never know what l am going to find and often find brilliant homewares too all at reasonable affordable prices! You too can pull together amazing outfits for any occasion as I do, by visiting your local Salvation Army shop.”
3. Depending on the type of material, some trainers can be put in a mesh bag and washed on a slow spin cycle. However, always check the care label.
4. Avoid tumble drying them or putting them on the radiator. Instead, air dry them completely before wearing them.
For more tips on how to refurb and clean your pre-loved trainers, check out Instagram accounts like @jessicamay_home, @dazlincleaning and @trainertrashltd
Luciana’s second-hand journey
Luciana’s journey with The Salvation Army Wellington store is stitched with passion, purpose, and a love for vibrant fashion. She first stepped through the doors in 2013 as a volunteer, and after a decade of dedication, she officially joined the team as a paid Sales Assistant in March 2023, before being promoted more recently into an Assistant Manager role in a new Salvation Army store.
“I started volunteering after a friend introduced me to The Salvation Army,” Luciana shares. “I felt passion for the job straight away.”
Her transition from volunteer to staff member was more than just a title change, it was a moment of growth. “As a volunteer, I would help with the donation stock. But once I became a sales assistant, I could support customers and learn new skills.”
Luciana’s warmth and respect for others shine through in everything she does. “I love helping vulnerable people. That’s what this job means to me; it’s about care and compassion.”
A proud advocate for second-hand shopping, Luciana sees it as both practical and functional. “It helps reduce waste and it’s more cost-effective. I always recommend it to customers, friends, and family. It’s fashionable and budget friendly.”
Her personal style is just as bold as her beliefs. “I love bright, vibrant clothes. I get compliments when I wear colourful outfits!”
One of her most memorable influences was a colleague, Marie. “She was so encouraging and inspiring. Her hard work really motivated me to keep progressing.”
Luciana’s story is a reminder that second-hand isn’t second best, it’s a way to express yourself, support your community, and make sustainable choices. Whether she’s ringing up a sale or offering a kind word, Luciana proves that fashion with heart never goes out of style.
We invited Luciana to take part in a mini second-hand style challenge. She curated three fashionable outfits using pieces from the Wellington charity shop, each one reflecting her vibrant taste and proving that secondhand style can be bold, expressive, and totally on-trend.
essential The capsule for guide men
Building a capsule wardrobe has so many perks for men – it simplifies getting dressed, keeps your wardrobe organised, and guarantees you'll always have something stylish to wear. Just follow the tips in this guide, and soon you'll have a versatile wardrobe that’s ready for every season and occasion, effortlessly.
T-shirts: Simple, high-quality cotton tees are the foundation of casual looks. You might need anywhere from 4-6 t-shirts.
Button-down Shirt: A classic white or light blue shirt works for both formal and casual occasions. You might need anywhere from 3-6 shirts.
Jeans: Two pairs of well-fitting jeans in different wash are a versatile piece that can be dressed up or down.
Chinos: Neutral-coloured chinos (like beige or navy) are easy to wear any time. They can be very casual, but also very good for the office.
Tailored Blazer: A structured, neutral blazer adds instant sophistication for formal settings.
Knit Sweater or Cardigan: A lightweight, solid-coloured sweater is great for layering.
Casual Jacket: A bomber, leather or denim jacket is perfect for laid-back, casual looks.
Classic Coat: A neutral-coloured trench or wool coat for colder seasons.
Suit: A smart well fitted suit can last years and be worn again and again for weddings and formal events.
Casual Shoes: Clean, minimalist sneakers that go with everything, or a pair of casual shoes, loafers, or slip-ons.
Smart Shoes: Brogues or Oxford are classic pairs of shoes and never go out of style.
Boots: A quality pair of brown or black boots like Chelsea boots is essential for dressing up or down a look.
Bag: You might need an everyday bag, or satchel. Choose a style based on your needs: a black or tan bag are great for a more formal look and a backpack is great for travel.
Visit one of our charity stores to create your capsule wardrobe.
Extract from ‘How To Shop Second-Hand Like a Pro’ style guide by Rebekah Roy in partnership with The Salvation Army. Download the full guide for more tips: salvationarmytrading.org.uk/step-by-step-guides/
relationship with fashion by choosing sentimental value and longevity over trends and impulse.
Charity shopping with a purpose in mind not only reduces waste and excessive consumption but also allows people to build a more personalised wardrobe with a mix of everyday items and investment pieces.
“If you buy one thing this year, it has to be good like a classic blazer, go for the most you can afford because that piece will last decades” – Winnie McGee
Expert tips from The Sustainable Conversation Podcast
There have been many highlights from Season 3, the latest series of The Sustainable Conversation. Award winning TV Presenter, Sabrina Grant, and Vintage Specialist & Team Lead of Brand Knowledge at Vinted, Winnie McGee, joined presenter Naomi May on the sofa and here is what they shared.
“I think thrifting’s just a really fun way to have fun with your style, to be adventurous.” - Sabrina Grant
The episode sheds a light on how people can find their style, be intentional with their purchases and choose longevity over trends. Winnie highlights that you should “choose pieces that speak to you”. This theme runs throughout the episode as Sabrina and Winnie encourage the audience to transform their
Consumers can acquire genuine, well-maintained high-end items at a fraction of their original price when they visit the right charity shops. Winnie states: “If you are going to buy second-hand, nowadays, especially in London, there are lots of boutiques that are consignment stores that resell luxury so maybe you want to invest in a piece.”
Winnie continues: “…each brand has their own philosophy, their own way of telling their brand story. So as an authenticity expert, you have to understand the brand history, also each brand has their own craftmanship style.” These are all things to consider when deciding what to invest in.
Episode 3 of The Sustainable Conversation podcast is available on all major streaming platforms including Spotify, Apple Podcasts and SATCoL TV. (www.satcol.org/satcol-tv)
Tune in to learn more about upcycling, sustainable fashion, and expert advice.
The Sustainable Conversation is hosted by Salvation Army Trading Company Ltd (SATCoL).
Donate by post for free!
Head to www.satcol.org and follow the simple steps
Pack your items and drop off at your nearest InPost locker
Help raise vital funds for charity
Whether it’s clothing, bric-a-brac, or home furnishings, send us your pre-loved items to be reused or repurposed and help raise vital funds for The Salvation Army. Your generosity is changing lives and our free donate by post service has made donating your used items even easier!
Visit www.satcol.org for details. Our reuse and recycling schemes change lives as the profits received from the resale of pre-loved items will be donated to The Salvation Army. Over the past 12 years alone, we have raised over £100 million for The Salvation Army who support vulnerable people across the UK. Your donations Why donate to us?
Denise has been a Salvation Army charity shop volunteer for over 5 years. Her style strikes a balance between comfort, individuality, and meaning. Having lived in Brighton, Denise developed a wardrobe that blends high-street staples from River Island, H&M, and Karen Millen with unique treasures from TK Maxx and charity shops. This mix reflects her eclectic yet practical approach, where sustainability and individuality go hand in hand.
Her clothing often carries personal stories, from unique vintage finds to a cherished Tiffany and Co bracelet gifted by a close friend in Cyprus. For Denise, fashion is more than appearance, it is memory, identity, and connection.
Her role at The Salvation Army charity shop also shapes her style, reinforcing her belief that clothing can connect people through shared taste, practicality, and purpose. Inspired by colleagues she admires, Denise’s style is as much about empathy and community as it is about what she wears.
Denise credits her volunteering role with providing structure, focus, and social connection in her life. Volunteering offers her purpose and belonging, while her commitment to second-hand shopping reflects a wider philosophy: beauty is not just about clothes, but also resilience, kindness, and finding meaning in everyday life.
Are you interested in volunteering? You’ve come to the right place. Pop into your nearest Salvation Army store to find out more.
‘Working here is absolutely brilliant’
Volunteers' Week is from 1 to 7 June 2026.
If you want to find out about volunteering with us, ask in store or scan the QR code below.
