Tips for face-to-face meetings with new employees

TIPS FOR FACE-TO-FACE MEETINGS WITH NEW EMPLOYEES

• Introduce yourself. Make eye contact. Do not contact an employee during normal work hours — catch them during break, lunch, or before or after work.

• Be yourself. Smile, relax, and use the kind of language you use every day.

• Give them the new member orientation material or leave it with them to break the ice.

• Be frank. If you get a question that you can’t answer, don’t try to bluff. Tell the person you will investigate it for them – and then follow up by doing so.

• Don’t preach. You should talk about the issue to help lead the person to their own conclusion. This is a much more effective approach than a hard sell.

• Listen to what the member says — it will give you insight into their particular concerns and objections.

Sometimes the best way to convince a person is by listening and letting them know that the union cares what they think.