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SUMMER 2024 Shareholder Briefing_V4

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Wefacilitatetheprovisionofclinicalserviceswithinprimary careandthelocalcommunity,servingthepeopleof Leicester,LeicestershireandRutland.

LLRPCLShareholderUpdate

SUMMER2024

WelcometoourSUMMER2024Shareholder updateinwhichwesummarisetheprojectswehave beenworkingonmostrecently,ourplansforthe comingmonthsandrespondtoyourquestionsas ShareholdersofLLRPCL. Ifthereareanyareasyou wouldliketodiscussfurther,pleasedogetintouch. Wecanarrangeacall,visitorQ&Aresponse.

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July24thOpenBoardMeeting ~Update

Shareholdingpracticesarewelcometojointhesemeetingstoparticipatein discussionsandmeetthePCLDirectorsandTeam.

ThequarterlyscheduleofOpenBoardmeetingscontinuedinJuly.The discussionscoveredperformance,contractingandourreinvestmentbackinto generalpractice,amongstotheritemsincludedelsewhereinthisbriefing document.

Keypointsincluded:

June2024wasthebusiestmonthinthelasttwoyears forourproviders,who deliveredalmost8,000patientcontracts. Thedriversforthiswerediagnostics, newpatientappointmentsandprocedures

18weeksReferralToTreatmentTimeand6weekdiagnostictargetswere delivered

Re-procurementoftheCommunityEchocardiographyServicehasresultedinthe introductionofathirdproviderfromAugust2024,tofurtherstabilisetheservice andmaintainthe6weeksdiagnostictarget.

PCLisinvestinginaproof-of-conceptprojectusingRapidHealth(autonomous patienttriageandnavigation)coveringapopulationof100,000LLRpatients We areinliaisonwithpractices,coveringarangeofpatientdemographics,tojointhe project. TheintentionsaretoprovetheconceptwithinLLRandsecure commissioning/fundingtorolloutRapidHealthacrossGeneralPracticein 2025/26.

ThenextOpenPCLBoardmeetingwilltakeplaceonThursday31stOctober, 2024,600pm-700pm,heldviaMSTeams

Pleaseemailinfollrpcl@nhsnettoconfirmyourattendanceandreceivethe Outlookcalendarinviteandmeetingpapers.

HSJPatientSafetyAwards~

Shortlisting

ItisagreatprivilegethatPCLhasbeenshortlistedforapatientsafetyaward,in thecategoryofDevelopingAPositiveSafetyCulture.

Buildinguponthesuccessofcreatingandimplementingapositivesafety culturewithinourownorganisation,wehaveexpandedthisacrossourpartner providers(NHSandindependentsector) Wehavehelpedthemtofacilitate enhancedsafetyinordertoensurethatpatientsreceiveboththebestpossible careandapositiveexperienceduringtheirtreatment Itisimportanttonote thatprovidersarenotobligedtotakeonourcultureofsafetyorsuggested improvementsinprocedures However,theyareactivelyencouragedand supportedtodoso.

LLRPCLhasembracedtheNationalFreedomToSpeakUpscheme. Wehave appointedanFTSUnationalguardian,plustwolocalguardians-whichisan unusuallyhighnumberforacompanyofonly60staff. Ourguardianteamis diverseandinclusivewhichgivesstafftheopportunitytospeaktosomeone withwhomtheyfeelabletoconnect. Thismakesthespeakingupprocess muchmoreapproachableandcomfortable.

OurFTSUnationalguardianhassupportedmanyproviderswiththeirown “speakingup”agenda,advisingonFTSUpolicyandtraining. Weencourage andsupportallourproviderstoputanFTSUguardianinplace.

Thedrivetocreateanddevelopanon-goingpositivesafetyculturewithinLLR PCLhasbeenmeetwithcontinuous,unwaveringsupportfromourDirectors, SeniorManagementTeamandallstaff.

Teammembershavepresentedtothejudgingpanelandwelookforwardto hearingtheoutcomeattheawardsceremony,whichwilltakeplaceon16th September.

RovingHealthcareUnits~ SummerUpdate

TheRHUsareanimportantpartofLLR’svaccinationprogramme, supportingpopulationstoaccessCovid-19andMMRimmunisation.

TheRHUTeamdon’tjustsupportvaccinations,however. SpiritGroup, particularlytheRusheyMeadPractice,havebeenabletoreachoutto theircommunitybyholdingdrop-insessionsusingtheRHUs Thishas provedparticularlyhelpfulinreachingpatientswhootherwisemightnot haveaskedforhelporwereatriskofbeinga“didnotattend”. Atarecent session,89healthchecksweredelivered,whichisonepersonevery2.5 minutes

Practicestafffedbackthatthedrop-insessionshasbeenanoverwhelming successandthattheywereimpressedwiththenewRHUvehicle.Patients wereveryhappywiththisinitiativeandthespeedatwhichtheywereseen PCLwouldliketoacknowledgetheefficiencywithwhichthepracticestaff workedandthewarmwelcometheyextendedtotheirpatients.Itwasa pleasuretosupportSpiritPCNandwelookforwardtoworkingwiththem againthethefuture.

EquipmementRentalFund

~RatbyTheatreSuite

PleaseberemindedthattheEquipmentRentalFund,whichwasmade availabletoshareholdingpracticesfrom2023,hasnowcloseddueto dwindlinginterestfrompracticesandtheon-goingresourcesrequiredto administertheexistingrentalagreements.

InFebruary2023,RatbySurgeryappliedtotheEquipmentRentalFundto purchasetheatreequipment. Thepracticewasintheprocessofbuildinga newMedicalCentrewithsurgicalsuite Theapplicationwasapprovedand theequipmentdeliveredtothepracticeafewmonthslater. Thisprovided asurgicallamp,theatrelamp(includingback-upbatteryanddiathermy) andairhandlingunit.

ThenewMedicalCentrewascompletedinlate2023andhasallthe facilitiesneededtobringadditionalservicesclosertohomeforpatients whoareawaitingplanned/electivecaredaycaseprocedures.Thefacilityis openweekdaysandislookingtoexpanditsuseoftheunit.Useofthe EquipmentRentalFundenabledthepracticetoavoidincurringinterest costsassociatedwithaloan.

Membersoftheteamwerepleasedtohostastandandalsofeatureone ofourRovingHealthcareUnitsattheLLRPracticeManagersLeadership Conference,heldon6thJune. Theconferenceprovidedanexcellent opportunityfortheteamtolearnfromPracticeManagersanddiscuss howPCLcancontinuetosupportgeneralpractice.

LLRPati 2024

StakeholderEvent

OursecondstakeholdereventwillbetakingplaceonThursday,17th OctoberatHolywellCourtConferenceCentreinLoughborough. This year’sthemewillfocusonhowwecreateefficienciesforthesystem TherewillbekeynotespeechesfromtheICBandNHSConFed,plusthe usualmarketplaceevent. Toreserveyourplaceattheevent,pleaseclick onthelinkbelow:

https://forms.office.com/e/qK6WW1st8F

RapidHealth:ProofOfConcept

TheBusinessDevelopmentTeamarelookingforGPpracticeswhomight beinterestedinbeingpartoftheProofofConceptprogrammewhichis currentlyrunninginsupportofRapidHealth. Theprogrammeisfully fundedbyPCLforoneyear,toenableabusinesscasetobedevelopedfor considerationbytheLLRIntegratedCareBoard. RapidHealthisanonline clinicaltriagesystemwhichsupportspracticesbygettingpatientstothe mostappropriateclinicianwithintherighttimeframe. Theoverarching aimistoreducethe8.00amappointmentrequestsurgewhichplaces greatpressureontelephonesystems.

AnnualReview2023/24

ForthoseofyouthatmighthavemissedtheJunecirculationofthis document,weareproudtoshareourAnnualReviewof2023/24. The ReviewdemonstratesthebreadthofservicesthatPCLdeliversandthe benefitswhichPCLbringstothesystem,bothforourpatientsandour healthandsocialcarepartners.

YoucanviewtheAnnualReviewbyusingthislink orscanningtheQRcode:

ViewLLRPCLAnnualReview2023/24.

OurCompanyVision

Ourvisionistosupportthedeliveryofhigh-qualityhealthcare,ensuring patientsalwaysreceiveapositiveexperiencebybeingabletoaccess clinicallyappropriate,transformationalservicesclosertohome.

Wewillworktoreducehealthinequalitiesbyprovidinghealthcareservices thatmeettheneedsofthelocalcommunityandtakehealthcareprovision tocommunitieswhofinditdifficulttoaccess.

Throughinnovative,transformativeandcollaborativeworking,wewill delivercarethatbestsupportsthepatient,thecommunityandthe System.

WewouldliketothankyouforyourcontinuedsupportofLLRPatient CareLocally.

Ifyouwouldliketotellushowyouthinkwecanprovidegreatersupport toourshareholdingpractices,pleasecontactusviaemail,at:

info.llrpcl@nhs.net

Followusonsocialmedia: www.facebook.com/LLRPCL: wwwlinkedincom/llr-patient-care-locally: www.twitter.com/llrpcl:

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