Santa Barbara Independent, Work It! The Careers Issue, 05/10/18

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SANTA BARBARA INDEPENDENT

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SANTA BARBARA INDEPENDENT MAY 10, 2018

WORKIN’ IT!

WORKIN’ IT

Why do we work? Well, most of us wouldn’t work if we didn’t get paid. But then again, money can’t be the only reason why we work. We also want to feel valued, to feel like what we do means something.

Work wasn’t always like this. Before the Industrial Revolution, people didn’t have to think about whether or not their work was fulfilling—they were too busy tending to their farms and honing their crafts to create tangible

WHY

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WORK

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than how you think about that job. It turns out that results that helped them survive and proved Molly Forster everyone can find meaning and value in the work their meaning every day. In fact, some say photos by the only reason why people want to find they do, independent of what that work is.

Paul Wellman meaning in their careers so badly today is In this special section, we dive into the many difunless otherwise noted because the Industrial Revolution’s soulless ferent career opportunities that Santa Barbara offers. factories and monotonous assembly lines did We outline how to go about finding meaningful work in such a good job of taking that meaning away.

Santa Barbara, from applying for a job to educational opporSo how do we find fulfillment in work? Research tunities to figuring out what job is right for you to getting your suggests that enjoying your work is about context. foot in the door with some of the most successful industries in What kind of job you have is actually less important town. ✸

DOS AND DON’TS:

INTERVIEW

RÉSUMÉ I

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, but people do judge your character on he best way to manage interview stress is with your ability to write and format a cover letter confidence in your abilities. These interand résumé. Keep yours from getting lost in view tips from Select Staffing’s Kylie Kellethe stack by following these simple tips her will give you the from résumé guru Craig Cotich, the poise and courage Kylie Kelleher director of the University of California, you need to nail your Santa Barbara’s Professional Editing next job interview. track.

Most importantly, she On writing cover letters: DO “Rememadvised, “Always be yourself, and never feel ber this slightly cheesy line: ‘Ask not what the company can do for you but what you that your experience can do for the company.’ ” DO write with may not be enough …. “you-attitude,” by focusing on the reader’s There is always room potential benefits to hiring you, and DON’T to learn and grow. If an use “I” sentences if they can be avoided. employer sees potenOn writing résumés: DO remember, tial in you, they will be willing to train.”

“Neatness, accuracy, and attention to t’s silly

detail are essential.” People tend to focus on content that is at the beginning and the end of the page while ignoring the middle. So, you DON’T Craig Cotich necessarily have to organize things in chronological order, but DO position the most impressive content at the beginning and the least important in the middle.

DON’T leave big blank spaces on the page — instead, make sure you fill a whole page with content. Lastly, DO use active verbs when describing your work duties and DON’T use long phrases. ✸

DON’T brag about your experience.Instead, “discuss your work history in a professional manner as you are asked about it.” DO research the company ahead of time and “ask questions, [as it] makes you seem more interested than if you are quiet unless spoken to.” And “DON’T make the interview about yourself.”

“DO show up to all interviews in business professional attire, unless directed to do otherwise …. This shows you are taking it seriously.” Lastly, when it comes to those dreaded curveball questions that some employers throw out there “to get a sense of an applicant’s intellect and ability to handle situations that may not be in their day-to-day job description,” DO “stay calm and focus on not going off the topic of the question ✸ being asked.”

IS RIGHT FOR YOU?

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hould you be an engineer or a teacher? An artist

or a technician? Understanding your personality can be extremely helpful in determining which careers will be a good fit.

There are many personality-type assessments out there, from the Myers–Briggs Type Indicator to the Winslow Personality Profile. But one that focuses specifically on connecting people to their dream jobs is the nonprofit automated guidance system Eureka.org.

“Our goal at Eureka is to help people figure out who they are,” said Sumyyah Bilal, Eureka’s director. She said that one of the most important When you don’t know parts of that process is discovering your “transferwhat your career calling able skills,” which most people don’t even know is, figuring out your they have because they aren’t the skills we learn personality type is a in school; they’re skills we have developed since good place to start. birth.

Eureka has six different self-assessments that help people figure out who they are before matching them to possible careers.

Similar to Myers–Briggs (except a little easier to interpret), they present four different personality types: Orange, Blue, Green, and Gold.

WHAT ‘COLOR’ IS YOUR PERSONALITY TYPE?

HOW TO NAIL THESE CRITICAL STEPS TO GETTING YOUR NEXT JOB

WHAT JOB

Orange You’re adaptable, fearless, competitive, and creative. Growing up, you liked to be the center of attention and your teachers often had to remind you to raise your hand in class. You would consider yourself a hands-on learner.

Career matches: artist, performer, politician, sales associate Blue You’re authentic, compassionate, nurturing, and inspiring.Your biggest fear is dying alone, and your friends love to tell you about all of their problems. Finding meaning and purpose in your life is very important to you.

Career matches: communications, human services, education, health care Green You’re insightful, independent, responsible, and focused. In high school you were a loner and sometimes people called you a know-it-all. You live by your own standards and never leave a task or project unfinished.

Career matches: Scientist, technician, engineer, economist Gold You’re organized, routine oriented, morally driven, and helpful. In school, you took pride in being the“teacher’s pet” and never had a hard time following rules. You consider yourself to be a good citizen and you’re never late for anything.

Career matches: Administrator, mechanic, clerk, officer

‘ Take the full test at eureka.org and create a free account with the SBCC code: VUOHNDU. WORKIN’ IT!

MAY 10, 2018

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Fielding Graduate University President Katrina Rogers

EDUCATIONAL OPPORTUNITIES

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back to school later in life can be a However, if money and time are a problem, big, scary decision, but it is usually not Santa Barbara City College offers rich Career one that people regret. Luckily, there are and Technical Education and Career Skills many options for undergraduate and post- programs in practically every field and subgraduate programs in Santa Barbara, from ject that anyone can take. In fact, the Career UC Santa Barbara to Antioch to California and Technical Education Programs offer both State University Channel Islands’ MBA at certificates and associate degrees in about 20 Santa Barbara City College to Pepperdine to different areas, from marine diving to nursing.

The Career Skills program, launched in 2015, Fielding Graduate University.

“Students who go back to school later in life offers more than 120 state-approved courses have a broader experiential knowledge base,” in everything from business and technology to said Katrina Rogers, the president of Fielding. green gardening and culinary arts — most of “They are often very focused on their goals, as which are tuition-free. they know exactly what they want from the Some of the most popular courses in the Career Skills program are the “digital badge” experience.”

That doesn’t necessarily mean classes, which offer certificates in such quitting your job and other fields as conflict management, responsibilities. When customer relations, and web choosing which school is design. “The whole reason why Many people are right for you, “you want to the Career Skills Institute came going back to school. into being is because, once you make sure that the institution is set up for you — that get into the workforce, it’s really Should you? they have programs that are hard to find training on some of flexible and take into considthese soft skills,” explained Jeanette eration the needs of working Chian, associate director for the School adults,” said Rogers. of Extended Learning Career Skills Institute.

The people who teach the classes are Don’t worry if you haven’t studied in years.

“Good study habits are similar to showing “industry experts and consultants who have up to work on time, making lists and finish- been in the workplace for a long time [and] ing them, getting our kids to school on time, could probably charge thousands of dollars running a household, and a lot of life skills for private sessions but feel the need to give you don’t think of as ‘studying’ but actually back,” said Chian. are all good practice for formal education,” This summer, they are offering some of explained Rogers. the most “sought-after badges, including CusWill it be worth it? Most likely, yes. Not tomer Relations, Accounting Basics for Small only does “national data show that people Businesses, Career Strategist, and Basic Office with advanced degrees earn more money over Software Skills,” said Chian. There are classes their lifetime and report greater life satisfac- every week (some are only one day long) and tion,” but graduating with a degree also “has registration is on a rolling basis, so there’s really intellectual and personal growth benefits,” no excuse not to take advantage of these jobsaid Rogers. ✸ elevating courses. oing

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Apply online, then attend the hiring event on Wednesday May 16, 2018 - 10:00am to 6:00pm In the Alhambra Ballroom Seeking to fill over 30 open positions: Jr. Sous Chefs, Cooks, Bakers, Servers, Greeters, Guest Reception Agents, House Car Driver, Stewards, Engineer, Painter, Boutique Sales Associate, Sales Managers, Accounting Manager For a current listing of all open positions, please visit the careers website and apply beforehand for immediate consideration

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SANTA BARBARA INDEPENDENT MAY 10, 2018

WORKIN’ IT!

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County of S.B.’s Passport to Public Service in Paradise Program

JESSANY RODENAS

MY LIFE

WHO’S HIRING?

BIG EMPLOYERS T

he University of California,

Santa College to provide monthly Barbara (UCSB), is the workshops on how to apply largest employer in the and prepare for a job with Take a look at county, with both academic the county, the goal being to Santa Barbara and nonacademic positions, cultivate “a workforce that County’s top two including management, is engaged, developed, and ready to meet the needs of technical, clerical, service/ employers. our community,” said Leonie maintenance, and publicsafety jobs.

Mattison, the county’s director “With a strong commitment of organizational transformation and leadership. “We see our residents to diversity and inclusion, UCSB fills approximately 500 to 600 jobs annually as customers as well as future potential and has a total campus employment of over employees.”

11,000,” said Melinda Crawford, employThe first Passport Program workshop in ment/training and development manager at March attracted about 100 applicants and 50 UCSB. She admits that it can be difficult to attendees. Applications can be found here: fill such a vast range of positions given the independent.com/passportprogram. ✸ high cost of living and competitive professional market in Santa Barbara, and she encourages people to check its online listings and apply with a strong résumé and cover letter.

The second largest employer is the County of Santa Barbara, with a total of 4,213 employees and 400 different job classes in 23 different departments. This year, the county launched its new Adult Education Block Grant (AEBG) Passport to Public Service in Paradise Program, an initiative designed to create a clear pathway for employment and career success for the county.

That program partners UCSB with Santa Barbara City

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WHO’S HIRING?

TECH-TOPIA

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Procore ProcoreCEO CEOCraig Craig“Tooey” “Tooey”Courtemanche Courtemanche

Santa Barbara’s tech compainto business opportunities.” For examnies continue to grow in ple, said Courtemanche,“at Procore, number and size, so we’ve already had two employees Santa Barbara’s do the lucrative career make their next career move to tech mini-boom, aka start their own development opportunities; with a company that sells into our quick search online, Tech-topia, continues. pages and pages of job Here’s a look at where that current client base.”

Another major trend is the postings from Procore, might go in the years dedication to creating fun and QAD, Yardi, ShipHawk, to come.

LinkedIn, and more appear. unique work cultures. At TrackR, And that growth is expected said Kelly, “Employees should be to continue. able to look back at their time at [at “What we’re seeing is the result of the company] and feel like it was the highthoughtful nurturing and investment that’s light of their careers, not because of the free been taking place in our community for snacks or free drinks but because they were decades,” explained Nathan Kelly, CEO of able to bring the best of themselves to work TrackR, which makes Bluetooth trackers used and make a huge impact through their work.” to keep track of belongings. He gives credit It’s the same at Procore, the Carpinteriato “visionaries in this town who built com- based company specializing in construction panies, then reinvested the money that they project management software.“Procore’s culmade back into new companies, our schools, ture is essential to our business,” explained and our universities” and to teachers and pro- Courtemanche. “Our customers see it—they fessors “who take the time to develop their continually tell us that our culture is a big part students in ways that go way beyond what’s of why they partner with us.” required in their job descriptions.”

If free food, surf breaks, and a job in tech Procore CEO Craig “Tooey” Courteman- sound good to you, make sure to “study hard, che agreed, explaining, “The pool of talent work harder, and be smart with your netin Santa Barbara has grown, and I think that work,” stressed Kelly.“Tools like LinkedIn give what we’re going to see are more companies young people unprecedented access to jobs being started by the people currently work- and contacts, but in the end, nothing beats ing in tech who have good ideas that turn tenacity, diligence, and resilience.” ✸ s

WORKIN’ IT COURTESY

B E L M O N D E L E N C A N T O , S A N TA B A R B A R A

ENCHANTING CAREERS Santa Barbara’s only Forbes Five-Star resort is seeking talented hospitality professionals with brilliant service and unwavering dedication for the following departments: • • • • • •

Direct Relief

WHO’S HIRING?

THE NONPROFIT OPTION

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ogy, sociology, child development, ence with your life, a job in or social work), plus two years of experience with social work the nonprofit sector could Santa Barbara boasts be a good fit. Be aware, and an additional one year more nonprofits per though: As seasoned of experience working with capita than most places in nonprofit worker for Tripeople with developmental Counties Regional Cendisabilities.

California. How do you get “All of our positions are ter Heather Wennergren into that line of work? pointed out, “You don’t do based on our core competencies,” this unless you really love it.” said Erin Grote, human resources And while it may be easy to associate for Tri-Counties, and those volunteer for a nonprofit, landing a full-time include accountability, detail orientation, and paid position with one requires a little more initiative.“We’re looking for people who really understand what our mission is and that they forethought.

Take Direct Relief, which employs about 75 are being hired to support other people.” people in Santa Barbara.“Whenever we post a But the work is fulfilling.“Being able to see job, we are very fortunate and grateful because the improvement in the quality of life for the we receive about 100-150 applications,” said people we serve, it’s just huge,” said WennerJulie Morello, human resources director. “We gren, and the benefits aren’t bad either. Trilook for purpose-driven individuals who Counties offers a state pension, amazingly agree with our mission and are collaborative, curious learners.” Although there is a lot of competition, she encourages applicants “not to be afraid if you do not have nonprofit experience, because a lot of skills from for-profit are transferable.”

Different types of nonprofit work do require certain skills and credentials.

Tri-Counties Regional Center, which employs Direct Relief warehouse in Goleta about 72 people in Santa Barbara and 311 people total, hires 30-50 supportive maternal benefits (most nonprofit new staff members per year. But because its workers are women), and rich medical, denemployees work with people who have dis- tal, life, and vision offerings. “It’s not a situaabilities, every service coordinator is required tion, like it is with other companies, where by the state to have either a bachelor’s or a you have to beg, borrow, and steal to get what master’s degree in human services (psychol- you need,” she said. ✸

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Pure Joy Catering’s Lynee Gonsalves

WHO’S HIRING?

FOOD SERVICE AND HOSPITALITY

HINCHEE HOMES LTC Residential Homes for Individuals with Intellectual and Developmental Disabilities is in search of: Compassionate Caregivers, CNA, LVN, RN, Speech Language Pathologist, Special Needs Educator, and Behavior Analyst (BCaBA).

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Special Education-Mild/Moderate Special Education- Moderate/Severe Math Spanish Physical Education Multiple/Single Subject Community Day School Teachers

SANTA BARBARA INDEPENDENT MAY 10, 2018

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s a tourist town that’s also full

which employs about 300 part-timof locals who love good ers, says events are a great way to break into the biz. “Working eats and drinks, the It’s not too hard to events is fantastic for supplefood service and hospitalfind good work in this mental income,” said Gonity industries are huge in industry, which has the Santa Barbara. In fact, food salves. “The majority of our third-highest number of service/hospitality is the events fall on the weekend, so it’s a perfect way to pick third-largest industry secemployees in the county. tor in Santa Barbara, behind up extra work.” And every government and education/ weekend feels like a fun change of scenery because “our staff gets health services, and it definitely has its perks. to work in so many beautiful places, from While federal law requires employers to wineries to beautiful estates, oceanfront proppay tipped employees a mere $2.13 an hour, erties, historical properties, and the list goes California demands the $11 minimum wage. on,” explained Gonsalves.

Haven’t worked similar gigs in the past?

That means restaurant and hospitality workNot to worry — many ers in Santa Barbara can walk away from their positions don’t require any prior experience. “If shifts with full pockets and not get skimped on you would like to join their paychecks, espeour waitstaff team, you don’t have to have any cially during the sumprevious experience, mer, when business is but we do require you to booming. Many food and hospitality employstudy up before starting,” ees often find it hard to said Gonsalves. When leave the industry once applying for jobs, she they get used to having advised, “Be proactive! flexible hours, cash tips, Get out there; apply for rich social lives, free the job; introduce yourfood, and a constant flow self; do what you say of wine tastings. you’re going to do and do The industry is espeit to the best of your abilcially great for busy stuity.” And, of course, she dents or people who are looking for a second said, don’t forget to “be punctual and quick to job. Lynee Gonsalves from Pure Joy Catering, respond.” ✸

COURTESY CMC RESCUE

WORKIN’ IT

GOOD GIGS:

EMPLOYEE-OWNED BUSINESSES

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Don’t just work for cash; work for equity. Here’s how the employee-owned business model works.

mployee stock ownership in the long-term,” explained Phillips. “Employees generally programs (ESOPs), which gained ground in the 1970s, make more money than they do allow employees to become owners in other companies, and they have of a company without taking on any of a retirement benefit that is many times the risks that traditional stock ownership more than the average company when they comes with. leave.”

While ESOPs aren’t widely popular in the “There’s no real downside; everyone gets U.S., Santa Barbara is home to quite a few of paid in the end,” said Phillips. For example, them: Toyon Research, Allen Construction, one of their employees who just got married Pacifica Graduate Institute, Hardy Diagnos- and moved away after six years with the comtics, Frank Schipper Construction Co., and pany cashed out his shares for a little under ✸ $100,000.

CMC Rescue, to name a few.

“It’s really a long-term business model,” explained CMC Rescue CEO Rich Phillips. “You’ve created a market for the shares of a private company. It’s still private, but you’ve given it sustainability, and you’ve also invested in and changed the culture of the company.

Now everybody’s an owner, and that’s quite the shift.”

When wage-earning employees become owners, “the hallway conversations change,” said CMC CFO Beth Henry. “We started hearing things like, ‘Is that in our budget?’”

Switching to the ESOP model is what allowed CMC, the Goleta-based safety equipment supplier, to stay local rather than sell to a bigger company. Forming the ESOP was their way of saying, “We’re going to stay here, this is going to be our home, and we’re going to be contributing members of this community,” said Phillips, “and that was a gutsy call because it’s expensive to do business here.”

Statistically, though, employeeowned businesses “do better financially CMC Rescue CFO Beth Henry and CEO Rich Phillips [and] are less likely to go out of business

Looking for a great organization to join?

The City of Santa Barbara is one of the largest and most established employers in Santa Barbara County.

Employees of the City of Santa Barbara enjoy:

· · · · ·

The opportunity to make a difference A supportive workplace culture Opportunities to build a career Competitive pay and benefits The Santa Barbara lifestyle

Visit our website at w w w. s a n t a b a r b a r a c a . g o v / j o b s to see what opportunities are currently available.

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Llame al (805) 962-7653 para una cita, o visite La Biblioteca Central de Santa Barbara, 40 E. Anapamu St.

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WORKIN’ IT GOOD GIGS:

GOOD GIGS:

WORKING FOR YOURSELF BEST PLACES TO WORK Each year, the Pacific Coast Business Times queries employees to determine where the happiest place to work is. Here are Santa Barbara’s top performers and a little bit about why.

Montecito Bank & Trust Community outreach coordinator Ashleigh Davis works “a feel-good job” because she gets to witness firsthand how much the company’s donations benefit the community.

In fact, Montecito Bank & Trust gives back about $1 million to more than 200 nonprofits annually.

Davis’s favorite part is hearing the happy responses from nonprofits when they hear the bank will support their event or fundraiser.“People assume that when you work at a bank that you’re just a teller, but it goes so much deeper than that,” said Davis. “I really believe that all of the people who work here truly want to make our communities betAshleigh Davis of Montecito Bank & Trust ter places to live and work.”

Sandbox cofounder Kyle Ashby

Jackson Family Wines

James Rogers of Apeel

“The [Jackson] family has done a remarkable job supporting our employees,” said Katy Rogers, director of direct-to-consumer sales for the company. She said that the company recently “launched a program called JFW Cares, which is an employee assistance program that provides grant-style funding for employees who are facing financial difficulties, need crisis support [or] scholarship funding for their children, and more.” She noted that chair and proprietor Barbara Banke explained the company culture well when she said, “One thing that we pride ourselves on is we do not micromanage our winemakers or vineyard people.”

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workspaces were pretty much fessional environment can have big effects unheard of a decade ago. Now, there are on productivity, professionalism, and the about 11,000 scattered across the ability to connect with other United States, and that’s expected professionals to grow your to double in the next two years. businesses together,” said Santa Barbara is now home to Ashby. Other professionHate the office? quite a few of them, includ- Work from home, or at least als can help you promote ing Impact Hub, workzones, your business, can serve from a more mellow The Sandbox, and Regus. A as a sounding board for big shared space. shared workspace or “coworkdecisions and questions, and ing space” is usually a big, open could potentially be your next space where people from different ✸ new client or customer. businesses gather to work.

“In a shared workspace, office costs like internet service, coffee, printing, and capital expenses like equipment are wrapped in to the membership and shared by members,” said Kyle Ashby, cofounder of The Sandbox. “This eliminates both up-front costs for setup or equipment and also keeps the monthly cost down for someone who is self-employed or runs a small business.”

Additionally, “the ability to get out of your Impact Hub home office into a prohared

Apeel Sciences Kallan Sheehan has been with Apeel Sciences for more than two years and feels extremely connected to the mission of the company. “We have the opportunity to dramatically change the global food system, and that’s an incredible feeling,” she said.

“We genuinely value work-life balance, and we want people to feel that they have the freedom to get their work done within a framework that also supports them. We work hard, we have fun, and we really care.” ✸

WORKIN’ IT!

MAY 10, 2018

SANTA BARBARA INDEPENDENT

11

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SANTA BARBARA UNIFIED SCHOOL DISTRICT. EVERY CHILD, EVERY CHANCE, EVERY DAY. 12

SANTA BARBARA INDEPENDENT MAY 10, 2018

WORKIN’ IT!