inTouch July 2026

AT A GLANCE 3 The Buzz

Bahamas | Barbados Curaçao | Royal Plantation Dunn's River Halcyon

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Sandals Dunn's River

Negril Region Ochi Region Turks & Caicos

15 Trick of the Trade Sandals Grenada

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11 In The News

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Sandals Negril

Lyndsay Isaacs Receives Governor-General’s Award

Sandals Royal Curaçao

July in Photos!

12 Cocktail Corner Sandals Royal Bahamian

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BAHAMAS Culture, Pride, and Togetherness July 10 marked 53 years of Bahamian independence, a celebration of culture, pride, and togetherness. Our resort family enjoyed a day of Bahamian traditions, delicious cuisine, games, and rake n’ scrape. Though our hearts were heavy with the loss of our dear team member Toinquea Gilot, we honour the memories and love they left behind. You will always be part of our family.

BARBADOS In Touch With the Community It was clean-up time, as managers and other staff from Sandals Barbados, joined the landscaping team to help beautify two car parks nestled within the surrounding community.

Engaging Future Hospitality Workers Sandals Barbados Executive Housekeeper Nicholas Small recently led a series of tours and informative sessions with students from the Samuel Jackman Prescod Institute of Technology. The tours provided the housekeeping students with an in-depth look at the operations of the housekeeping and laundry departments, highlighting the theoretical aspects of their course in a real-world setting.

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CURAÇAO 35 Years of Joy Joyann Bryan was recently celebrated at Sandals Royal Curaçao for an incredible milestone – 35 years of dedicated service with Sandals! For more than three decades, she has brought warmth, positivity, and joy to guests and team members alike, leaving a lasting impact on everyone she meets. From Sandals Antigua to Sandals Royal Curaçao, Joyann’s unwavering commitment and vibrant spirit have touched countless lives and exemplify the heart of the Sandals family. Congratulations on this remarkable achievement!

Luminaries This July, we proudly recognised 47 team members during the Luminary Legacy Award ceremony for their years of loyalty and dedication. Team members celebrating five to 10 years of service received a commemorative pin, certificate, special appreciation gift, and a tax-free cash award in their next pay cycle.

Their commitment, passion, and dedication continue to exceed expectations while inspiring the next generation of Sandals team members. Congratulations to all our honorees on this well-deserved recognition!

ROYAL PLANTATION Birthday Party The buzz was undeniable at Sandals Royal Plantation as we celebrated our team members who recently marked their birthdays. The day was filled with laughter, delicious food, thoughtful gifts, and plenty of memorable moments as we came together to recognize the incredible people who make our resort so special. Celebrating our team is part of our culture because their dedication and passion are at the heart of everything we do.

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DUNN'S RIVER Festival Queen We are thrilled to congratulate our very own Tavina Porter, Senior Sales Executive at Sandals Dunn's River, on being crowned Miss St. Ann Festival Queen 2026! Tavina delivered an exceptional performance throughout the competition, earning not only the prestigious title but also an impressive collection of sectional awards. This outstanding accomplishment is a true reflection of Tavina's dedication, confidence, leadership, and passion for serving her community—qualities she embodies every day as a valued member of the Sandals Dunn's River family.

Please join us in celebrating Tavina on this welldeserved achievement. We are incredibly proud to have her represent both our resort and the parish of St. Ann with such grace and excellence.

Congratulations, Tavina! We wish you every success during your reign as Miss St. Ann Festival Queen 2026.

Miss SDR! The crown has found its queen! After weeks of preparation, personal growth, and forming an incredible sisterhood, 11 remarkable women took to the stage to compete for the title of the very first Miss Sandals Dunn’s River 2026. Each contestant delivered a memorable performance, making the judges’ decision an incredibly difficult one as every lady brought confidence, elegance, and her very best.

Congratulations to our Second Runner-Up, Zianne Hosang, a Front Office Agent, whose grace and poise shone throughout the competition.

Applause also goes to our First Runner-Up, Suzette Smith, our Chief Steward, who proved that passion, confidence, and determination have no age limit, inspiring everyone with her outstanding performance. And finally, congratulations to our newly crowned Miss Sandals Dunn’s River 2026, Novia Green from the Front Office Department. With her confidence, authenticity, and captivating presence, she captured the hearts of both the judges and the audience to earn the inaugural title. To all 11 contestants, thank you for your courage, dedication, and the sisterhood you built along the way.

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HALCYON Dad's Fast Lane Sandals Halcyon shifted into high gear with "Dad's Fast Lane," a thrilling car-themed experience dedicated to celebrating the incredible fathers on our team for Father’s Day 2026. Designed with relaxation, fun, and appreciation in mind, the event featured complimentary barber services, soothing back massages, competitive domino games, gaming stations, exciting car deals, and a delicious spread of food and refreshments. Fathers also enjoyed an abundance of tokens, giveaways, and incredible prizes throughout the day. The atmosphere was electric, filled with laughter, camaraderie, and heartfelt appreciation, making it clear that this was more than just a celebration – it was an unforgettable experience. In fact, many of our dads were having such an amazing time that they simply didn't want to leave, proving that Sandals Halcyon knows exactly how to put its fathers in the fast lane to feeling valued.

Carnival Vibes The vibrant spirit of Saint Lucian carnival took center stage at Sandals Halcyon as the resort transformed into a celebration of color, culture, and infectious energy. Team members immersed themselves in another exciting round of carnival festivities, proudly showcasing the rich traditions, music, and unmistakable vibes of Saint Lucia to our valued guests.

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NEGRIL REGION Like Mike - the Tribute We honour the legends who have paved the way for greatness. During the Fourth of July celebrations at Beaches Negril, the Entertainment team paid tribute to the King of Pop, Michael Jackson, with a spectacular performance showcasing some of his most iconic hits and dance moves. It was absolutely breathtaking.

Fireworks!

Fireworks lit up the skies all Fourth of July at Sandals Negril as the resort came alive with spectacular aerial displays, live singing, and dragon breathing fire performances. It was an unforgettable celebration where every moment was filled with excitement, proving that some experiences truly only come once in a lifetime.

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OCHI REGION Now That’s Next-Level!

Through genuine acts of care and attention, our team strives to exceed expectations and create lasting impressions for our valued guests. One such example was demonstrated by Marcus Adams, Bellman, and Kayan Buggam, Showplayer, who discovered that a guest was celebrating a birthday during their stay. Determined to make the occasion extra special, they went above and beyond to create a memorable experience, delivering a thoughtful surprise that brought joy to the guest and perfectly reflected our commitment to Next Level Service.

Their efforts not only enhanced the celebration but also reinforced the personalized and heartfelt service that defines the Sandals experience.

Shots, tackles, and goals!

Football players from Sandals Ochi and Sandals Upton Estate Golf & Country Club decided to compete in a pop-up departmental football competition at the resort after developing World Cup fever. As they offered commentary on the World Cup matches, they sought to demonstrate their ability to make the appropriate shots, tackles, and goals. With cheerleaders supporting them whether they won, lost, or drew, the enthusiasm was intense across all departments. The players had a great workout, and the spectators found it to be entertaining.

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TURKS & CAICOS Enter the New Team Member Welcome Centre Beaches Turks and Caicos has officially unveiled its newly constructed Team Member Welcome Centre, marking a significant milestone in the resort’s ongoing Beaches 2.0 transformation. Introduced as part of phase one of the development, the new facility is designed to centralize essential services and amenities for team members while enhancing comfort, convenience, and overall workplace satisfaction. The centre now features a state-of-the-art cafeteria, a multimedia training room, the Human Resources Department, expanded locker and changing facilities, and an automated banking machine (ABM), creating a comprehensive, one-stop hub for team members.

Training Through TIDES Beaches Turks and Caicos recently certified 160 team members in the first cohort of the Ministry of Tourism’s Together Individuals Delivering Excellent Service (TIDES) training programme. The programme is designed to preserve and promote the culture of the Turks and Caicos Islands by providing frontline hospitality professionals with a deeper understanding of the destination’s history, heritage, and unique visitor experiences, empowering them to deliver exceptional service to guests.

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HI FRIEND

Sending greetings from

Sandals Negril

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IN THE NEWS

Lyndsay Isaacs Receives GovernorGeneral’s Award It was a surreal moment for Lyndsay Isaacs of St. Ann as she walked onto the stage at King's House in Jamaica on July 2 to receive the prestigious 2026 Governor-General's Achievement Award (GGAA).

member of the UNESCO Club during high school, where she regularly volunteered at the Blossom Garden Children's Home in Montego Bay. After joining the company, she shared the needs of the children's home with hotel management, and what followed helped reshape the course of her career.

Isaacs has spent every Christmas for more than 20 years personally feeding vulnerable individuals in her community. With the help of her children and other young volunteers, she prepares lunches and distributes them to homeless persons across Ocho Rios.

"I've never really prepared a meal for myself at Christmas. My children grew up knowing that Christmas morning meant cooking for other people first. We usually eat whatever is left afterwards," she noted.

For Isaacs, standing among fellow honourees at the Governor-General's Achievement Awards ceremony was yet another humbling experience.

As Regional Public Relations Manager for Sandals Ochi Beach Resort, Isaacs is no stranger to the spotlight. However, this honour Although grateful for the recognition, she was deeply personal. After spending more than insists the award belongs to everyone who has two decades quietly transforming lives across "We went down there with a truckload filled with supported her journey, including her family, Jamaica, the award served as validation of a things. We had appliances, we had cribs, we had colleagues, the Sandals team and, above all, life dedicated to service and driven entirely the engineering team. They ripped the place her faith. by the heart. apart and transformed it, painted, removed the things that were damaged and put in new She hopes her story inspires others to embrace "I feel excited, very proud. It's pretty much like ones, and all the babies were taken outside into kindness in their everyday lives. being rewarded for something that you think is the yard. It was one of the best days I'll never right, or something that you have been doing forget," she recalled.

"Sometimes all someone needs is an as a part of your DNA," she said. encouraging word, a hug or a simple act of "That was my turning point. I realised this kindness. So, be kind to everybody. What you For Isaacs, the award is not about titles or public company could truly change lives, and I wanted like to receive, try to give it to others," Isaacs recognition. Instead, it is about the lasting to be part of that," she added. said. impact she has made on the lives of others.

The company later supported her education "What is most important is creating lasting by funding an associate degree at Hocking impact. I don't want to be remembered because Technical College in Ohio, followed by a of the position I hold. I want to be remembered bachelor's degree and a master's degree because of how I made someone feel," she said. at Nova Southeastern University.

That philosophy has guided her throughout her career in tourism and has allowed her to touch countless lives, whether by mentoring scholarship recipients, supporting struggling families, feeding the needy, or simply offering encouragement when someone needs it most.

Isaacs' passion for community development grew alongside the Sandals Foundation, whose work focuses on education, community development and environmental sustainability. Through the organisation, she has led countless outreach initiatives, including providing schools with essential resources and organising medical missions in remote communities across St. Ann and St. Mary.

Ironically, tourism was never part of Isaacs' original career plan. Fresh out of Mt. Alvernia High School, she dreamed of becoming a doctor and knew little about Jamaica's tourism industry.

"We would take doctors, school supplies, food, sheets, towels, whatever people needed.

However, like many of her classmates, she When you see an elderly person walking applied to Sandals shortly after graduation, miles just to attend a clinic and they thank viewing it as an opportunity to earn an income you with tears in their eyes, money can't buy before pursuing other ambitions. that feeling," Isaacs said.

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Beyond her professional responsibilities,

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VOX POP What is your favourite part about working at

Sandals Dunn’s River

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PICTURE PERFECT

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1. Leading by example, Sandals Ochi managers organized a property clean-up to remove hidden rubbish from the resort grounds.

3. The Entertainment team serving refreshments to team members at Sandals Ochi.

2. Caught having fun while serving special cocktails and mocktails to our valued guests are Donovan Dobson, Operations Manager, and Denise Watson, Epic Manager, during a daily rehydration session at Sandals Ochi.

4. During Nurses Week, Sandals Ochi team members treated the nurses at St. Ann's Bay Regional Hospital. The Director of Nursing joined in for a group photo with two members of her nursing team.

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1. What better way to introduce guests to the flavours of Barbados than through a personalized cooking class with Sandals Barbados General Manager, Bruno Couesnon.

2. Barbadian culture was on full display during the recent launch of “Splash Kadooment” at Sandals Barbados.

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3. The Sandals Barbados Club Sandals team is ready to party!

4. Congratulations to the latest cohort of the Sandals Foundation-sponsored UWI Global Campus Preparing Today for Tomorrow’s Challenges programme.

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4 1. Our amazing Playmaker, Tianna Edwards, looks stunning in her Fourth of July attire as she gets ready to entertain, connect with our guests, and create unforgettable memories at Sandals Dunn’s River.

2. At Sandals Dunn's River, we are more than colleagues; we are family. Celebrating and caring for each other is part of who we are. This well-deserved spa day is one of the many ways we show appreciation for the incredible team members who create unforgettable experiences for our guests every day.

3. Just look at that smile! At Sandals Dunn's River, we are committed to creating a workplace where our team members feel valued and appreciated, and Denardo from our Watersports Department proudly receives a well-deserved token of appreciation in recognition of his dedication and hard work.

4. Behind every great contestant is an even greater team.

Our Front Office Manager, Amanda, proudly shows her support for team member Novia Green as she competes for the title of Miss Sandals Dunn's River 2026, embodying the spirit of unity, encouragement, and team pride.

5. There was quite a delightful stir within the halls of Sandals Dunn’s River’s Red Lane Spa, where whispers of celebration filled the air as the esteemed team gathered for an enchanting soirée inspired by the elegance of the Bridgerton era. Distinguished team members were honoured for their exceptional dedication, unwavering commitment, and excellence in service, receiving well-deserved recognition before their admiring peers.

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3 1. Our Spa Manager, Trecia, proudly presents a token of appreciation to our dedicated team member, Marva McDonald, in recognition of her hard work, commitment, and outstanding contributions at Sandals Royal Plantation.

2. Our General Manager at Sandals Royal Plantation, Mr. Omar Robinson, proudly presents Ms. Karene Folkes with the Founder's Circle Award for the month of June.

This well-deserved recognition celebrates her exceptional dedication, unwavering commitment, and the outstanding service she consistently delivers. Congratulations, Karene, on this remarkable achievement and for embodying the values of excellence every day.

3. Wayne Bolt continues to set the standard for excellence at Sandals Royal Plantation.

Through his unwavering commitment to mentoring, continuous training, and exceptional leadership, he empowers his team to grow, excel, and consistently deliver outstanding service. His passion for developing others is a true reflection of the culture of excellence we proudly uphold.

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1. The Sandals Foundation is the philanthropic arm of Sandals Resorts International and the heart of Beaches Negril. Sandals Foundation Ambassadors never stop at simply introducing the brand; they share the true meaning behind every dollar donated, bringing the Foundation's mission to life through every interaction.

2. The lush green landscape speaks for itself at Beaches Negril, but behind every masterpiece is an incredible team of dedicated individuals who go above and beyond, ensuring their work speaks long before their lips ever part.

3. Under the sea, life is definitely better when it's wetter! That's right, the Sandals Foundation Eco Reef Tour is back in full effect, giving guests the opportunity not only to explore the ocean but also to learn about its ecosystem while enjoying an up-close encounter with incredible marine life.

4. Beaches Negril brought the excitement home with a FIFA-themed Backyard Jam, reminding everyone that while winning is exciting, the true spirit of the game is found in the laughter, camaraderie, and memories shared with the people around you. This moment captures Hotel Manager Khalil Keddo presenting Executive Administrative Assistant Wendy Gavins with a special token of appreciation in recognition of the incredible energy she brought to the Backyard Jam, where she kept the crowd entertained by showing off her impressive disc jockey skills.

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1. A single photo can tell a million stories, and this one captures the true essence of Sandals Negril, a place where colleagues become friends and working for a luxury brand becomes a lifestyle. The Entertainment team stepped out in fine style, dressed in crisp white outfits and wearing the warm smiles that define our culture.

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2. It's more than just a meal; it's the care and thought that go into every carefully planned Sunrise Breakfast at Sandals Negril that speaks volumes about our culture of unity and appreciation. Here, Myron from the Accounts Department enjoys a yogurt during the resort's monthly Sunrise Breakfast.

3. Congratulations to Crystal Tennant on her promotion to Weddings Manager at Sandals Negril! We couldn't be prouder and wish her every success as she continues to create unforgettable moments for our guests.

4. It's a Pool Party: All White Edition, only at Sandals Negril! Great music, vibrant energy, and unforgettable moments made for the perfect day in paradise.

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1 & 2. The heat is on, and our commitment to safety remains stronger than ever. Our biannual fire drill showcased the dedication, teamwork, and readiness of our wardens and marshals. With safety as our priority, we remain prepared to protect every guest and colleague. Safety is not just a responsibility; it’s our promise.

3. The Sandals Royal Bahamian management team was in need of a little sugar rush! Thanks to Mr. Sobrino and Mr. Moss, a Starbucks run was granted—a simple gesture that brought smiles, energy, and a moment of team connection. They may have had second thoughts afterward, but we truly appreciate their genuine efforts to support team building and create memorable moments together.

4. Sandals Royal Bahamian playmaker, Aisha Lightbourne embraced the spirit of the celebration with grace and confidence. Dressed in stunning couture inspired by the Stars and Stripes, she proudly paid tribute to U.S. Independence Day, beautifully showcasing how fashion can unite patriotism, elegance, and creativity in one unforgettable statement.

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A smile is the universal language of hospitality. Behind every warm welcome, every thoughtful gesture, and every unforgettable vacation is a team member whose smile reflects genuine care and a passion for service. At Sandals Grande Antigua, our smiles do more than greet our guests; they create connections, inspire confidence, and turn moments into lifelong memories. Because true hospitality isn't just about what we do; it's about how we make people feel. Here's to the incredible team members whose positivity, warmth, and dedication remind us that the simplest gesture—a smile—can make all the difference.

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1. The glasses at Cucina Romana are polished and ready for service, thanks to Shaunna of Sandals Grenada..

2. It's time to dive into SNUBA with Ed and Steven, who are ready to invite guests to experience SNUBA at the South Seas Pool.

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1 & 2. At Sandals Halcyon, our team always comes first, and our Resort Shop team was recently reminded just how valued they are during a s p e c i a l a p p re c i a t i o n breakfast held in their honour.

The morning was filled with heartfelt gratitude as team members enjoyed a delicious breakfast, received certificates and thoughtful tokens of appreciation, and took part in fun team-bonding activities.

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1. At Sandals Grande St. Lucian Spa & Beach Resort, dreams always come true. For Milagro Heredia, it was meeting the Honourable Mia Amor Mottley, Prime Minister of Barbados, during the 51st Regular Meeting of the Conference of Heads of Government of CARICOM, which took place in Saint Lucia from July 5 to 8, 2026. She got her day in the sun!

2. Strategizing on how to engage with their guests at Sandals Grande St. Lucian Spa & Beach Resort.

Seen in the moment are Lew, Assistant Manager, Club Sandals, and Heather, Club Sandals Agent.

Oh, to be a fly in the trees...

3. On any normal day at Sandals Grande St. Lucian Spa & Beach Resort, one will find Damiana in the Stewarding Department hard at work. Today, however, she was captured cross-training in the Resort Shop! We will check in later to see how she progresses toward her dreams.

4. This is the way every day should end—with a game of pickleball. At Sandals Grande St. Lucian Spa & Beach Resort, managers Jamie Dolcy (Resort Shop) and Kevin Rose (Security & Loss Prevention) are setting the pace.

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1. Guests and team members at Sandals Curaçao experienced a memorable wildlife moment when more than 100 turtles hatched on the resort's beach and made their way to the ocean.

Entertainment Manager Javada, as seen in the picture, assisted the Sea Turtle Conservation Curaçao (STCC) team in inspecting the nest, while guests and employees formed a safe pathway through the sand to help the hatchlings reach the sea.

2. Team members at Sandals Royal Curaçao recently participated in Executive Presence Essentials, a focused two-hour interactive session designed to strengthen confidence, communication, presentation skills, and professional style.

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3. Sandals Royal Curaçao celebrated the launch of The Island Insiders Club, the newly rebranded loyalty program for Sandals and Beaches Resorts, on July 1, 2026. Guests and team members joined the festivities as the resort welcomed this exciting new chapter.

4. Sandals Royal Curaçao helped children from several schools on the island start the new academic year with confidence by distributing new schoolbags filled with essential school supplies.

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3 1. Enael Meran and Jorge Catallion Loran of the Maintenance & Engineering team at Beaches Turks and Caicos help keep the resort powered and running smoothly.

2. Diana Smith puts the finishing touches on a delicious queso and chips dish at the Pinta Food Hall at Beaches Turks and Caicos.

3. For Beaches Turks and Caicos concierge agents Joely Williams (left) and Carmeka Hanchell, it is always about sharing smiles and creating a warm, welcoming atmosphere for guests.

4. Glenroy Brackin (left) and Haldek Michell pause to share their customary smiles while trimming palm trees at Beaches Turks and Caicos.

5. Dining in the Sky at Beaches Turks and Caicos has reached new heights, thanks to a dedicated team that includes (l-r) Keisha Moffatt, Manager; Restaurant Servers Savay Hall, Camelia Benn, Krystal Hyde, and Enrique Young, who make every guest their top priority.

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