AT A GLANCE
3 The Buzz
Barbados | Dunn's River
Mobay Region | Halcyon
Ochi Region | Regency La Toc
Royal Bahamian
Royal Plantation | South Coast
Turks and Caicos | Curaçao
Negril Region
SRI
11 Hi Friend
Sandals Montego Bay
12 In The News
Sandals Resorts Salutes Security Teams Across the Region
Sandals Resorts Team
Members Shine Regionally
Still Sparkling!
16 Tricks of the Trade
Sandals Grande St. Lucian
Spa & Beach
17 Vox Pop Sandals Ochi
19 Cocktail Corner
Sandals Royal Bahamian
20 Style Moment
Sandals Regency La Toc
21 Role Call
22
Sandals Grenada Picture Perfect July in Photos!
BARBADOS
Engaging conversation and lunch!
Each week, team members at Sandals Barbados and Sandals Royal Barbados have the opportunity to address concerns and present ideas and solutions to the resorts’ top management. Themed ‘GM/HM Weekly Colleagues Lunch’, the engagement allows the general manager and hotel managers to get to know team members better, hear about any challenges they may be facing in their respective areas, and listen to the often creative solutions and suggestions aimed at enhancing their daily experiences and the resorts’ offerings.
DUNN'S RIVER
Staff Auction!
Excitement and friendly competition filled the air at Sandals Dunn’s River during a fun-filled staff auction, hosted by the Human Resources Department. Team members earned playful, make-believe dollars and used their earnings to bid on incredible prizes including televisions, washing machines, and more. The event sparked laughter, strategy, and team spirit as bids flew and dreams came true. It was a celebration of staff appreciation, creativity, and the vibrant culture that makes SDR a truly rewarding place to work.
Elderly Treat
Team members from Sandals Dunn’s River and Sandals Royal Plantation came together to honor our elderly community, providing relaxing massages, hair care, manicures, and pedicures to brighten their day.
MOBAY REGION
Reading Road Trip
Team members from Sandals Montego Bay and Sandals Royal Caribbean came together for our final Reading Road Trip of the school year, visiting the children at Salt Spring Primary as they head into summer break. We shared stories, worked on engaging activities, and played football, creating meaningful moments of connection and fun. We also gifted kindergarten students with back-to-school packs, helping to prepare them for the journey ahead. This day wasn’t just about giving—it was about nurturing hope, inspiring growth, and strengthening the bonds between our resorts and the community we cherish.
A Special Rehydration Moment
At Sandals Montego Bay, appreciation went beyond words during a special rehydration moment led by our HR team in collaboration with Red Bull. The teams met our staff in their respective areas, delivering not just energy drinks, but a boost of encouragement and support. In the midst of daily responsibilities, it was a powerful reminder that our people are the heartbeat of this resort. Whether front of house or behind the scenes, every team member contributes to the magic we create for our guests. This initiative was our way of saying: we see your effort, we value your presence, and we are committed to supporting you—not just on the busy days, but always.
HALCYON
Graduation Milestone!
On July 4th, 2025, the Sandals Early Childhood Learning & Development Centre held its first-ever graduation and transition ceremony. This milestone event honored ten young graduates and marked a year of achievement, vision, and community spirit.
Parents, educators, and members of the Sandals executive team gathered in support of the young learners. The event signified not just the completion of a chapter in early learning, but the establishment of a new legacy in early childhood education at Sandals Resorts.
OCHI REGION
Once Family, Always Family
It was more than just a party — it was a gathering of hearts. At Sandals Ochi’s recent farewell celebration, General Manager Carol Bourke, along with her managers and team members, stood as one to honor three outstanding managers whose dedication has touched countless lives. Carnel Smith, Director of Sales, and Shirrine Holmes, Finance Manager, were proudly welcomed into new roles at sister resorts, where their talents will continue to flourish. Meanwhile, Delores Williams closed a remarkable chapter with her well-earned retirement, leaving behind an inspiring legacy. The evening overflowed with moving tributes, gifts wrapped with love, music, laughter, and the comforting reminder that no matter where the next chapter leads, Sandals will always be their home. Once family, always family at Sandals Ochi.
Recharged and Ready: Supervisors Inspired!
The recent Supervisors' Motivation and Inspiration Interactive Training Sessions at Sandals Ochi were a resounding success, leaving team members feeling refreshed and ready to lead with purpose. The sessions were highly engaging, with supervisors delving into role-plays and real-life scenarios that sparked lively discussions and practical solutions.
Keynote speaker Ornecia Blackstock delivered a truly inspiring message that held everyone’s attention from start to finish, reminding leaders of the impact they have every day. By the end of the day, everyone walked away reenergized, motivated, and confident—eager to put new ideas into practice and keep raising the bar together.
REGENCY LA TOC
Carnival Parade
Guests and team members alike reveled in Sandals Regency La Toc’s Carnival Parade, which captured the island’s rich, vibrant rhythms and infused them with the resort’s own signature flair for an unforgettable celebration.
ROYAL BAHAMIAN
Blood Drive
Team members at Sandals Royal Bahamian stepped up to assist those in need by participating in a recent blood drive. They shared that donating blood is a civic duty and an important way to give back to the community. The team also recognizes that donating blood not only supports the local blood bank but also benefits the donor by helping to regulate the body and improve blood circulation.
Bahamas 52!
Sandals Royal Bahamian proudly celebrated The Bahamas' 52nd Independence with a day filled with fun, excitement, and cultural pride. Team members were treated to a variety of old-fashioned games and activities, including crab catching, Hoop-La, pineapple-eating contests, Bahamian trivia, and lively Rake N’ Scrape dancing. The celebration also featured a delicious display of native dishes that highlighted the rich culinary heritage of The Bahamas. Team SRB had an absolute blast embracing the spirit of the occasion.
ROYAL PLANTATION
Domino Competition
At Sandals Royal Plantation, team spirit was on full display as the resort hosted an exciting domino competition where departments faced off in a friendly battle of skill and strategy. Laughter and playful banter filled the air as team members gathered to cheer each other on, creating an atmosphere of camaraderie and connection across the resort.
From lively matches to moments of focused concentration, each game brought the team closer while showcasing the talent and competitive spirit that shines beyond daily roles. In the end, it was Team Kitchen who claimed victory, celebrating their well-earned win with high-fives and proud smiles.
SOUTH COAST
Battle of the Kitchens!
This sizzling showdown had more spice than a ghost pepper taco! "The Battle of the Kitchens" at Sandals South Coast brought the heat and a whole lot of hustle in the kitchen as the fiery teams flipped, fried, and flambéed their way through a high-stakes culinary clash. Chicken Dipper’s team may have flown under the radar, but they still served up some finger-lickin’ flavour to clinch third place—proving that even underdogs can rise like a well-kneaded dough. The Croc’s Café snapped up second place, dishing out bites with bite and plating food so good it had the judges wanting more. Their presentation was fierce, their seasoning on point. But it was Team Eleanor’s Maroons who turned up the heat and steamed ahead to seize the crown. With flavours that danced and textures that tangoed, they whisked away the winner’s title in true top-chef style. With pots clanging, ovens blazing, and egos simmering, the Battle of the Kitchens served up drama, deliciousness, and just the right dash of chaos. Same time next year? Bring your A-game—and maybe a fire extinguisher.
A Sweet & Safe Send-Off
After decades of dedicated service, the Sandals South Coast team gathered to bid a heartfelt farewell to two of our most cherished colleagues—Vilma Smith, our steadfast Environmental Health and Safety Manager of 20 years, and Cleve Sutherland, our beloved Pastry Chef who’s sweetened our days for nearly 14. The retirement party was a vibrant celebration filled with good music, delicious food, thoughtful gifts, and moving tributes. Laughter—and a few tears— flowed freely as stories were shared, memories relived, and milestones honoured. It was one final hurrah as a work family—one that perfectly captured the warmth, camaraderie, and deep appreciation felt for Vilma and Cleve. Their legacy will linger in both the safety they championed and the sweet moments they helped create.
TURKS
AND CAICOS
Back-to-School Treat
The Human Resources team at Beaches Turks and Caicos recently shared happy experiences with team members during its Back to School Extravaganza, with the resort’s leadership providing back-to-school supplies and tasty culinary delights at the Caribbean Village parking lot. Team members expressed satisfaction with the support as they look forward to back-to-school activities shortly.
Summer Is Hot Birthday Party
The Summer Is Hot Birthday Party and Sports and Social Club CookOut was a treat for the Beaches Turks and Caicos resort team members as they celebrated the blue jeans, tennis, and uniform shirt edition. The Caribbean cuisine was finger-licking good as team members vibed to music, activities, and camaraderie. This was a blazing summer event for the team to welcome the warmth of the season.
CURAÇAO
Backyard BBQ
It was aprons on and smiles all around as executives at Sandals Royal Curaçao rolled up their sleeves to serve team members during a lively Backyard Barbecue held at the resort. The event was a flavorful expression of genuine camaraderie, reminding all that appreciation is best served hot.
NEGRIL REGION
Earth Guardians Birthday
Leave it to Michelle Hollingsworth-Ogilvie, EHS Manager at Beaches Negril, to make her Earth Guardians feel extra special by celebrating their birthdays in style! The group hosts two celebrations each year— one for those born between January and June, and another for July to December. What an amazing way to build camaraderie and appreciation!
Back Yaad Jam
The Sandals Negril team turned up the energy for their Prestige Awards and Back Yaad Jam with a twist! Star performers were recognized for their outstanding contributions—Retro Style—blending lighthearted fun with true Jamaican flair.
International Security Officers' Day!
The Beaches Negril team proudly celebrated their hardworking Security Officers and their Loss Prevention and Transportation Manager in honour of International Security Officers' Day! —a well-deserved tribute to those who keep us safe every day.
CX and EX Fusion at Work
Our Chief Experience Officer, Jessica Shannon, recently shared a meaningful story that beautifully captured the connection between how we care for our team and how our guests, in turn, feel that care. It’s a powerful reminder that employee experience (EX) and customer experience (CX) aren’t separate journeys – they’re deeply connected. When we invest in our people, guests feel that connection and keep returning.
Sandals Montego Bay
Nashay
Anastasia
Kelsey
Rajiv
Sandals Resorts Salutes Security Teams Across the Region
All across the Caribbean where Sandals and Beaches Resorts operate, the company joined the global observance of International Security Officers' Day on July 24, taking a moment to recognise the dedicated men and women who safeguard its properties, guests, and team members around the clock.
Across all Sandals and Beaches Resorts, as well as its corporate offices, teams paused to show appreciation for the unwavering commitment and professionalism of their Security and Loss Prevention personnel. The day was marked with a range of celebratory gestures, from luncheons and certificates to heartfelt thank-yous and small tokens of appreciation. It was a regional show of gratitude for the valuable officers who work tirelessly to uphold the safety and peace of mind that are hallmarks of the Sandals experience.
One standout moment came at the Sandals Resorts International headquarters in Montego Bay, where long-serving officer Cassandara “Miss Cassie” Morgan was honoured for her 24 years of dedicated service. Having joined the company in 2001, Miss Cassie has been a reassuring and familiar presence at the 5 Kent Avenue corporate office, with a brief stint at Sandals Carlyle in 2003 before returning to SRI in 2010. Known for her warm demeanor and consistent professionalism, she was celebrated with a framed certificate and a bottle of fine wine, personally presented by Mr. James Forbes, Corporate Director of Security & Loss Prevention.
To all our security officers, thank you for standing watch, every day.
Cassandara “Miss Cassie” Morgan
Sandals Resorts Team
Members Shine Regionally
Sandals Resorts had plenty to celebrate recently as three of its outstanding team leaders were recognized across the region for their excellence and service to the hospitality industry.
At the Jamaica Hotel & Tourist Association (JHTA) Annual General Meeting and Awards Ceremony, Nahdira Spence – Public Relations Coordinator for Sandals’ Montego Bay region was named Hotel Employee of the Year. The recognition reflects her spirited leadership on resort, as well as her ongoing contributions to the community through the Sandals Foundation. Known for her vibrant personality
and dedication to team culture, Spence continues to be a standout in the Sandals family and an inspiration to colleagues across the region.
Also at the JHTA event, Mr. O’Brian Heron, General Manager of Sandals South Coast, was elected 1st Vice President of the JHTA, a major leadership role within one of the Caribbean’s most influential tourism bodies. With a career marked by operational excellence and a people-first approach, Mr. Heron’s election is seen as a strong vote of confidence in his vision for the continued growth of Jamaica’s tourism industry.
Further afield, in Antigua, David Latchimy, General Manager of Sandals Grande Antigua, was recently appointed to the Board of Directors of the Antigua and Barbuda Hotel and Tourism Association (ABHTA). Since taking the reins at the resort in 2023, Latchimy has led the team through a season of expansion and transformation – raising performance standards while reinforcing Sandals’ reputation for warm, world-class service.
These achievements underscore Sandals Resorts’ commitment to nurturing leadership from within, while strengthening its footprint in the wider regional tourism landscape.
Congratulations to Nahdira, Mr. Heron, and Mr. Latchimy whose continued success makes the entire Sandals family proud.
David Latchimy
Nahdira Spence
O’Brian Heron
Still Sparkling!
Facility Upgrades Continue at Sandals and Beaches Resorts
Since 2023, Sandals Resorts has been on an exciting mission to elevate its team member experience by upgrading staff facilities across the region.
Through state-of-the-art dining areas, modernised restrooms, and refreshed locker rooms, Project Sparkle is transforming spaces where team members relax, recharge, and refuel.
Several resorts across the islands where Sandals and Beaches Resorts operate have already been touched by this initiative. One of the latest to shine is our corporate Marine Services Division, now home to a vibrant new team member dining spot – Captain D’s. This funky, modern space features sleek, contemporary furnishings and a warm, inviting atmosphere. With its wooden finishes and open-air seating, it channels the laid-back
charm of a stylish seaside dive restaurant.
To date, more than a dozen team facilities have been upgraded, with more on the horizon. Work is set to begin soon at our other corporate locations at 5 Kent Avenue and the Procurement Division, with whispers of cool, new names already floating around.
Project Sparkle is more than just an upgrade. It’s a bold statement of how much Sandals values its team members. The full initiative is expected to be completed by the end of this year.
Captain D's
Captain D's Interior
Vox Pop
Sandals Ochi
What effect do you believe social media has on our senior citizens?
StyleMoment
1. Sandals Royal Barbados recently hosted the SF-sponsored recognition ceremony for UWI Cave Hill Open Campus’ Preparing Today for Tomorrow’s Challenges programme. A highlight of the event was the presentation of the inaugural Sandals Challenge Trophy for Best Michaelmas Assignment by General Manager Mr. Bruno Couesnon.
2.-4. Welcome to Oistins! The team at Sandals Barbados ensured there were plenty of drinks, food, and entertainment, offering guests a taste of Bajan culture.
1. Our Prestige Awards at Sandals Dunn’s River saw a very proud Kamilha Roberts receiving her "Mover & Shaker" certificate. She beamed alongside Front Office Manager Amanda Mitchell as they celebrated resilience, progress, and the pursuit of excellence.
2. With grace and a radiant smile, Tiana brings youthful energy and professionalism to her role at Sandals Dunn’s River. She perfectly represents the resort’s commitment to warm and engaging service.
3. The team at Sandals Dunn’s River stands poised along the resort’s scenic boardwalk, radiating unity and professionalism with the turquoise Caribbean Sea as their breathtaking backdrop.
2.
greets each day with a bright smile as she prepares the beachside dining area at
Royal Plantation. Her attention to detail helps create the welcoming, relaxed atmosphere our guests love while enjoying their meals under the island sun.
1. Denisa Walker celebrates a moment of achievement at Sandals Royal Plantation with her certificate in hand. Her dedication to learning and growth helps bring the highest level of service to every guest who visits our resorts.
Cenella
Sandals
3. Geetha proudly accepts her certificate alongside Executive Chef Martin Smeid at Sandals Royal Plantation. Her commitment to excellence in the kitchen ensures every guest enjoys meals prepared with passion, skill, and authentic Caribbean warmth.
1. Some Sandals South Coast love from server Solangee Walker at Eleanor’s restaurant.
2. Netball matches are a serious matter at Sandals South Coast—and our team members always make sure to get the best views!
3. (From left) Chef Terrence and Chef Clarence were busy creating their own version of a fruit bouquet to surprise General Manager O’Brian Heron on his recent appointment as 1st Vice President of the Jamaica Hotel and Tourist Association.
4. Knedo Taylor from the Sandals South Coast Red Lane Spa was named one of the superstars in the resort’s recent Forbes Audit and was elated to be recognized by General Manager O’Brian Heron.
1. Certified and celebrated! Proud moments for our shining stars of service at Sandals Halcyon Beach Resort receiving their SCU Flint I.M.P.A.CT. completion certificates.
2. Serving up sunshine and smiles at Sandals Halcyon Beach Resort—teamwork never looked so good!
3. Fresh vibes, cool coconuts, and island smiles—just another day in paradise at Sandals Halcyon Beach Resort.
1. Dr. Lisa Indar, Executive Director of the Caribbean Public Health Agency (CARPHA), presents the Healthier Safer Tourism (HST) travellers’ health assurance award to Sandals Montego Bay’s Environment, Health and Safety Manager, Haniff Richards, at an award ceremony recognizing individuals who have advanced tourism health and safety across SRI’s resorts.
2. Young culinarians at Sandals Montego Bay tossed their chef hats high in the air with excitement as they celebrated earning their Rouxbe Culinary Foundation (Level 1) certification during an unforgettable graduation bash!
3. Sandals Montego Bay outgoing General Manager Christopher Elliott welcomes Jamaican Prime Minister, Dr. the Most Hon. Andrew Holness, to a Business Breakfast Forum hosted by the CARICOM Private Sector Organization (CPSO) and the PSOJ at the resort.
4. Rising star Chef Geion gets ready to fire up the jerk grill during a TravelZoo multi-station broadcast with TV host Gabe Saglie, showcasing the vibrant flavors of Sandals Montego Bay to over 38 million U.S. households.
1. Sandals Royal Caribbean lit up with color and celebration on the 4th of July, featuring a lively marching band, vibrant décor, and non-stop entertainment in honor of America’s Independence Day!
2. Sandals Royal Caribbean celebrated Feel Good Fridays with candies, cupcakes, and ice cream for all. Janessa, Onecia, and Ms. Maxwell were all smiles during this sweet treat surprise!
3. As early as 7 a.m., the Sandals Royal Caribbean management team served up a Welcome to Work breakfast, treating team members to the finest Jamaican delicacies to start the day right!
4. At the recent Annual General Meeting and Awards Ceremony hosted by the Jamaica Hotel and Tourist Association (JHTA), Nahdira Spence of Sandals Royal Caribbean in Montego Bay was honoured as Hotel Employee of the Year—a well-deserved recognition for her dedication, excellence, and service.
1. The Epix team at Beaches Turks and Caicos keeps the focus sharp as Rosanna Dicent, Sales Representative (left), Fred Dorvil, Photographer (centre), and Wedding Photographer Jimmie Vernon share a casual visual on the Beaches chair in the Caribbean Village.
2. "Leave the lifting to us" seems to be the message that Beaches Turks and Caicos Cost Control Receiving Officer Juniel Olivar is sharing with Dennise Didier, Cost Control Clerk, as they team up to keep operations at the resort cost-effective.
3. The Beaches Turks and Caicos laundry team has maintained its mission of keeping teamwork at the core of all operations. Here, Laundry Attendants Jean Cherismond (left) and Marie Hevey Austin fold it right as a team for the camera lens.
4. The toot-toot train at Beaches Turks and Caicos, driven by Train Driver Alex Hendricks, is one of the must-have experiences for families as they tour the Caribbean, Italian, and French Villages throughout the day— riding in comfort with true locomotive vibes.
5. A sweet treats display by the Beaches Turks and Caicos Pastry team: (left to right) Enamul Haque, Sous Chef; Rizwan Firdous, Head Baker; and Yoginder Singh, Executive Pastry Chef, show off Turks and Caicos flag-themed treats made specially for the resort. 2 3 4 5
1. The team at Sandals Royal Bahamian was recently treated to a delightful culinary experience, courtesy of the talented chefs at Soy Sushi Bar. Hats off to the chef for the beautiful display of sushi treats— both visually stunning and absolutely delicious.
2. The Sandals Royal Bahamian Front Office team showed up and showed out—proudly representing the 242 in full unity as they celebrated the 52nd Anniversary of Bahamas Independence!
3. The managers of Sandals Royal Bahamian showed off their colourful and Kool Kicks during a lively morning adventure to Starbucks! Mr. Sobrino has officially become the unofficial ambassador for the Starbucks Turkey Pesto Panini Sandwich—his enthusiastic sales pitch had everyone craving one!
1. The 4th of July celebrations at Sandals Regency La Toc featured a vibrant day of entertainment and activities, bringing patriotic spirit to life.
2. & 3. Marvel Fatal from Sandals Regency La Toc guided the young participants of the Sandals Early Childhood Learning & Development Centre summer camp through the colorful and creative world of tie-dye, sparking joy and imagination with every swirl.
4. Our Earth Guardian team from Saint Lucia recently embarked on a meaningful project to clean up one of our nearby islets, helping preserve the natural beauty of our local environment.
1. Smiles all around as our amazing team members help themselves to freshly baked pastries and vibrant fresh fruits—after an energizing and inspiring general staff meeting at Sandals Ochi.
2. Clive Wright and Lewin Martindale from the Landscaping Department beam with pride as they pose with their portable deluxe branded travel chairs—a special birthday gift from Sandals Ochi to help them relax and enjoy their leisure day in style.
3. Sandals Ochi’s Kingsley Steer from the Engineering Department couldn’t hide his delight as he unpacked his birthday folding chair, proudly showing it off and marveling at its many compartments and sturdy design.
4. Shermaine Brown and Michelle Welx beamed with joy as they paused to reflect on the key takeaways from their motivation session—a perfect moment of shared inspiration before stepping out to conquer the day. 1 2 3 4
1. - 2. Team spirit was on full display as departments at Sandals Royal Curaçao faced off in the resort’s high-energy 6-a-side Interdepartmental Football Competition—a thrilling blend of friendly rivalry, skillful play, and pure resort pride.
3. - 4. Felis dia di “bandera!” Sandals Royal Curaçao came alive with national pride as the resort celebrated Flag Day in true island style. The property was adorned with colorful flags, while team members enjoyed festive pastries, traditional dishes, and the spirit of unity that defines Curaçao’s rich heritage.
Five team members from Sandals Grande Antigua recently completed the IMPACT training program through the Sandals Corporate University, marking a key milestone in their professional development.
IMPACT – short for Improving Measurement, Performance, Accountability, and Communication for Transformation – equips participants with vital skills to enhance operational efficiency, drive accountability, and strengthen communication.
The team received their certificates earlier this month, proudly demonstrating their commitment to growth and continued excellence at the resort. Congratulations to the graduates on this impactful achievement!
1. Let’s hear it for our world-class culinary team at Beaches Negril!
2. Have some fun with from Beaches Negril!
3. A warm greeting from Aldowayne at Beaches Negril.
4. It’s always a party at Beaches Negril and the Fourth of July festivities were no different!
1. The beautiful Kayonne of Sandals Negril always wears a smile while she works, exuding passion & pride in her craft.
2. Romaine, butler at Sandals Negril, shows off his famous sunny attitude, despite the rain.
3. Here’s a quick look at how Sandals Negril turned up the heat for the 4th of July!
4. Sandals Negril cool cats! Ashli-ann (left), Ajago (centre) and Gayonne (right) posed for a quick pic at the resort’s Retro ‘rep yuh year’ Back Yaad Jam & Prestige Awards.
1. Welcome to Spa Day with our wonderful spa team at Sandals Grande St. Lucian Spa & Beach Resort.
2. It was an Earth Day gift from the Sandals Grande St. Lucian Spa & Beach Resort Earth Guardians. They went, they cleaned, they ate…
3. Not to be outdone, the Loyalty & Travel Team had to step up to the competition — and they brought snacks to the table.
4. We took tea to a whole new level when we brought members from the Resort Shop at Sandals Grande St. Lucian Spa & Beach Resort to tee off at the Sandals Golf & Country Club.
