AT A GLANCE 3 The Buzz
Antigua | Barbados | Dunn's River Grande St. Lucian | Grenada | Negril
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Sandals Saint Vincent and the Grenadines
Ochi | Royal Plantation Royal Bahamian SRI | Turks and Caicos
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Sandals Regency La Toc
18 Express Yourself Beaches Negril
20 Style Moment Sandals Grenada
12 In The News Sandals and Beaches Resorts in Jamaica Reopen
22 Cocktail Corner Sandals Dunn's River
Honouring our Hurricane Heroes $100 Million Agreement Signed for Beaches Exuma Resort in The Bahamas
23 Picture Perfect December in Photos!
16 Tricks of the Trade Beaches Turks and Caicos
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ANTIGUA Young and Excellent! Sandals Grande Antigua was well represented at the recently held Antigua and Barbuda Hotels and Tourism Association National Tourism Awards, with two team members receiving top honours. Public Relations Manager Leon Norville was named Young Hotelier of the Year 2025, while Loyalty & Travel Consultant Sandy Ramsaran received the Customer Service Excellence Award 2025. Both awardees were all smiles as they celebrated their achievements, which highlight the resort’s continued commitment to excellence in hospitality.
BARBADOS Zero Risk Service Recovery The leadership team at Sandals Barbados was recently engaged in several training seminars including a ‘Zero Risk Service Recovery’ workshop and a ‘Leading Through Crisis’ session.
DUNN'S RIVER Foundation Treats! The holiday spirit is officially in the air! Sandals Foundation Ambassadors from Sandals Dunn’s River and Sandals Royal Plantation have joyfully kicked off the season by spreading cheer and gifting toys to children in our community. We are proud to uphold the Sandals Foundation’s mission and grateful for the opportunity to bring holiday magic to the communities we serve. DECEM BER 2 0 2 5
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GRANDE ST LUCIAN Luminary Legacy Team members at Sandals Grande St. Lucian Spa & Beach Resort, from those marking five years of service to a ‘Grande’ 31 years with the company, were celebrated in true luminary style during the recent awards ceremony.
GRENADA Taste of the Caribbean The Grenada Hotel & Tourism Association (GHTA) Culinary Team earned a silver award in the National Team of the Year category at the prestigious Taste of the Caribbean 2025 competition held last month in Barbados. Notably, two of the five team members were young chefs from Sandals Grenada – Rashid Cromwell and Sasha Lessey. Competing as Junior Chef, Rashid delivered a scrumptious main course using mystery basket ingredients and secured Grenada’s only individual silver medal, showcasing creativity, technique, and maturity beyond his years. Meanwhile, Sasha impressed the judges in the Pastry category with her inventive approach, transforming the traditional Oil Down into a dessert that earned her a bronze medal.
NEGRIL Sweet Raffle Surprise The Sandals Negril executive tteam treated team members to a delightful sweet surprise—with a twist! Along with an assortment of delectable pastries and treats, team members were pleasantly surprised with a special raffle. Several walked away with highly practical and valuable prizes, including a Starlink Mini, a generator, and generous cash vouchers. This timely and thoughtful initiative by the management team was especially meaningful in light of the ongoing effects of Hurricane Melissa.
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OCHI Pure Island Cheer Sandals Ochi reopened after the recent hurricane with pure island cheer, dazzling guests the moment they entered the Porte Cochère. The lobby shimmered with festive Christmas décor, while the entertainment team, dressed in bright, playful costumes, danced for the guests, filling the air with laughter and rhythm. Managers in crisp blazers joined the celebration, singing a warm welcome song as they greeted each guest with genuine smiles and big hugs. Jamaican music played with festive flair, and the atmosphere buzzed with wonderful, feel-good vibes—marking a joyful, triumphant reopening for all.
ROYAL PLANTATION Birthday Joy 'Birthday joy' was the mood at Sandals Royal Plantation as the resort recognised its wonderful team members who celebrated their birthday recently!
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ROYAL BAHAMIAN Let’s Make a Difference The Sandals Foundation partnered with Bahamas Striping for the Let’s Make a Difference feeding initiative. The resort team volunteered to prepare and deliver approximately 500 meals to members of the local community, bringing nourishment and support to those in need during Thanksgiving.
Toys and Treats The Sandals Foundation Annual Toys and Treats 2025 was a true sleigh ride! We visited numerous schools, churches and community outreach programmes, with each stop filled with the bright smiles and excitement of children. Witnessing their joy reminded us of the promise and potential of The Bahamas’ future leaders – everyday superheroes in the making. Heartfelt thanks go to the Sandals Royal Bahamian team and the Sandals Foundation for making these events possible and for continuing to bring hope and happiness to the community.
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SRI A Win for Watersports The SNUBA teams at Beaches Turks & Caicos and Sandals Grenada emerged as the top performers for 2025, leading their respective resorts with strong results and consistently excellent guest service. Beaches Turks & Caicos was named the top-performing SNUBA operation for Beaches Resorts, with veteran guides Guerlin Deshommes and Yonelsonne Francois generating impressive revenue from 761 tours while maintaining a reputation for warm, knowledgeable service. Sandals Grenada earned the title of Top-Performing SNUBA Operation for Sandals Resorts, completing 529 tours. The team’s success was driven by the expertise of seasoned guides Clevlon Charles and Troy John, along with newly appointed guides Stevon Samuels and Ed George.
TURKS AND CAICOS Giving Thanks! Team members at Beaches Turks & Caicos paused to express gratitude for the many blessings of 2025 and to reflect on the experiences they shared with guests during the resort’s annual Thanksgiving Luncheon.
Staff Party It was a Temptation Island–themed celebration for team members at Beaches Turks & Caicos, who created a lively buzz at the annual Christmas staff party. More than 1,300 team members feted and danced to pulsating entertainment while enjoying mouth-watering delicacies, as they closed out a year of exceptional experiences.
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HI FRIEND
Sending greetings from
Sandals Regency La Toc
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IN THE NEWS
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IN THE NEWS
Sandals and Beaches Resorts in Jamaica Reopen Sandals Resorts, the Caribbean’s leading allinclusive resort company, reopened five of their Jamaica properties this month, marking a major step forward for tourism on the island. The returning resorts include Sandals Dunn's River, Sandals Royal Plantation, Sandals Ochi, Sandals Negril and Beaches Negril, each welcoming guests back to Jamaica’s famed north coast. “There’s a real sense of momentum across Jamaica right now,” said Sandals’ Executive Chairman Adam Stewart. “Our airports are
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open and welcoming flights from around the world. Tours and attractions, including the iconic Dunn’s River Falls, Negril’s famed Seven Mile Beach and Mystic Mountain for fans of Jamaican bobsledding, are all ready and waiting for you.”
ready to welcome visitors. “Seeing is believing,” said Stewart. “And nothing beats the real thing, putting your toes in the sand, tasting the food, feeling the sunshine on your face. Only a genuine experience can offer confidence like that.”
Ahead of the December 6 reopening, Sandals Resorts hosted nearly 400 travel advisors and industry partners for a preview of Jamaica. The special “Back to Jamaica” immersion event, held at Sandals Dunn’s River in Ocho Rios, was an opportunity for these influential partners to experience Jamaica as she is:
Family-run and founded in Jamaica in 1981, Sandals Resorts has deep roots in its home country, where Stewart celebrated the opening of these hotels. “Our guests love this island, and when they come back, they’ll feel that same magic the moment they arrive. Jamaica is ready to welcome them home.”
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IN THE NEWS
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IN THE NEWS
Honouring our Hurricane Heroes Several team members across Jamaica who demonstrated extraordinary dedication during and after the passage of Hurricane Melissa are being honoured by Sandals Resorts. Hailed as “Hurricane Heroes,” these individuals are being recognised through a series of award ceremonies taking place
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across the company’s properties islandwide. The honourees are celebrated for their exceptional bravery, unwavering commitment to guest safety, the support extended to fellow team members, and their outstanding service in ensuring the continuity of operations during
an especially challenging period. Their resilience in the face of such a formidable event is truly inspiring, and their courage and commitment ref lect the true spirit of teamwork and service that defines Sandals Resorts.
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IN THE NEWS
$100 Million Agreement Signed for Beaches Exuma Resort in The Bahamas Sandals Resorts International has signed a $100 million agreement with the Government of The Bahamas to redevelop Sandals Emerald Bay into Beaches Exuma. At the core of this redevelopment is its transformation into the company’s familyfriendly Beaches brand, designed for multigenerational travel with room layouts that accommodate larger families beyond two guests.
power of family travel and the magic of the Caribbean,” Stewart stated. “For 15 years, Sandals Emerald Bay has helped elevate Exuma on the global stage. Now, with Beaches Exuma, we begin an exciting new chapter — expanding opportunities, strengthening our communities, and creating a vibrant gateway for families from around the world.” Beaches Exuma will feature 10 new restaurant concepts, a 15,000-square-foot banqueting and events conference centre, and all the hallmark amenities of the family-oriented brand, including an aquapark, kids camp, and a splash deck.
Executive Chairman of Sandals Resorts, Adam Stewar t said during the signing ceremony with Bahamian Prime Minister Philip Davis and other government officials that this project was an “exciting new chapter,” “This is going to be spectacular,” Stewart not only for the company but for the island added. “The resort will remain the same size in phase one — in this first $100 million. We’ll and its people. put a water park in it, pickleball, archery, field “Standing alongside Prime Minister Davis, I sports. The Greg Norman golf course will be was reminded of my father’s belief in the in full effect and swing. We will convert
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multiple rooms into two-, three- and fourbedroom family villas.” The project is expected to deliver a major economic boost for the destination, creating approximately 450 construction jobs and roughly 950 permanent jobs upon completion in 2027. This project comes at a time when multiple other Beaches Resorts developments are underway across the Caribbean. Plans are already in motion for new properties in St. Vincent and the Grenadines, Barbados, and Runaway Bay in Jamaica, while Beaches Treasure Beach is slated to open in the Turks and Caicos next year. Construction for Beaches Exuma is expected to begin in the second quarter of 2026.
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1. From left: Proudly celebrating culture, creativity, and country Sandals Antigua Butler June Watkins and EHS Manager Jhavline Patrick stepped into the spotlight, showcasing their original designs of Antigua and Barbuda’s national wear, beautifully featuring madras, in honor of Independence Day 2025.
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2. Sandals Grande Antigua Front Office Agent Masadie Isaacs is the 2025 recipient of the Tourism & Hospitality Award, which she received at the Antigua and Barbuda Department of Youth Affairs National Youth Awards. 3. Congrats to Sandals Grande Antigua’s Pastry Chef Jeri-Ann Baltimore, who was honoured with the 2025 Culinary Arts Award at the Antigua and Barbuda Department of Youth Affairs National Youth Awards. 4. Honoring loyalty, dedication, and years of excellence, the Human Resources Department at Sandals Grande Antigua recognized longserving team members, celebrating an incredible milestone of 15 to 34 years of commitment to the resort.
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3 1. Staff from the Entertainment Department along with guests at the Sandals St. Vincent Tree Lighting Ceremony. 2 - 3. Let there be lights!!! Two lucky guests were given the special honour by General Manager Tamon Allen to officially illuminate the Christmas lights at the Sandals St. Vincent Tree Lighting Ceremony. 4. Merry Christmas, the Sandals St. Vincent way. Our managers are ready for the season and holiday magic. 5. You can almost feel the passion through your screen. Shazar from our Entertainment Team brought the spirit of the season to life, at the Sandals St. Vincent Tree Lighting Ceremony.
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1. Jacqueline Lambert and Nadia Blackman, therapists, give gentle back and neck massages to guests arriving at Sandals Ochi. 2. Sandals Ochi’s general manager, Carol Bourke, and her team dance up a storm as they welcome their guests to the resort. 3. The Sandals Ochi Butler team is eager to greet and wow their guests. 4. Lenard Livermore, dining room supervisor, proudly set a table at Tapas Grill for his guests at Sandals Ochi.
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It was truly a legendary evening as team members got recognized for decades of committed service to Sandals Grande St Lucian Spa & Beach Resort. These are some of our longest serving team members – Judie Auguste, Executive Assistant (29 years); Chef Trevor (29 years); Pamella Matthew, Water Sports Scuba Instructor (31 years).
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1. Clocking it just right in the Accounts Department at Beaches Turks and Caicos are young leaders Christopher Parsons, Junior Accounts Clerk (left), and Thamara Pierre, Income Auditor, pausing from their calculations to share picture-perfect smiles. 2. “If it’s broken, I can fix it” is the mindset of Junior Dunophin, Room Technician in the Engineering Department at Beaches Turks and Caicos. 3. Glowing with sunshine energy are Beaches Turks and Caicos Kids Camp Counsellors (l–r) Ashanti Campbell, Santesha Laing, Kaydean Treasure, Lynn Delancy, Andrise Fenelon, and Khistianne Capron.
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4. Braiding with passion, Red Lane Spa team members Marie Monique Michel (left) and Bernadette Henry deliver a personalized and memorable experience for every guest at Beaches Turks and Caicos. 5. The dream team at Mario’s Restaurant in the Italian Village at Beaches Turks and Caicos – servers Javain Campbell, Jessica White, Jahvon Nelson, and Hostess Iyona Lindsay.
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1. Flash back to Sandals Barbados’ Independence parade. 2. Capturing memories! Sandals Barbados General Manager Bruno Couesnon leads the way during the Tree Lighting Ceremony.
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Sandals Foundation Barbados volunteers visited several schools for this year’s toy distribution.
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1. Cymanthia Brown takes a moment to celebrate love at Sandals Royal Plantation. Her warmth and elegance set the perfect tone as we honour the wonderful guests who choose to spend their special moments with us. Every smile she shares reflects the heart of our resort. 2. Johovan Gaynor at Sandals Royal Plantation is the man who helps to keep everything running smoothly. Guests adore his charm, his professionalism and his incredible attention to detail. His dedication ensures every stay feels personal, memorable and effortlessly luxurious. 3. Diana McKenzie from the Red Lane Spa at Sandals Royal Plantation is glowing with good energy as she prepares to pamper our guests. Her gentle spirit and soothing presence help create unforgettable spa experiences that leave everyone feeling refreshed and renewed.
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1. Omanda and Akeem at Sandals Dunn’s River share a joyful moment as they welcome guests back to Jamaica, filling the lobby with warmth and genuine island hospitality. 2. Rebecca and Tiana at Sandals Dunn’s River are all dressed in festive colours and full of holiday cheer as they happily welcome our guests. Their joyful spirit sets the perfect tone for the season. 3. Elizabeth, Chante and Keish from Sandals Dunn’s River shine bright this holiday season as they come together to spread love and share gifts within the community. Their smiles say it all.
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1. The Sandals Kiddies Christmas Party at Sandals Regency La Toc was filled with festive fun, bright smiles, and unforgettable holiday cheer! 2. Bubbles McGhee recently vacationed at Sandals Regency La Toc, sharing joy, smiles, and special moments with the children of the Sandals Early Childhood Learning and Development Centre and our dedicated team members. 3. Santa brought holiday cheer to the Sandals Early Childhood Learning and Development Centre, spreading smiles, laughter, and Christmas magic all around!
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1. Beaches Negril Hotel Manager Danielle Daley was spotted spreading the Christmas cheer around the resort.
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2. Yanike (left) and Monique (right) of the Beaches Negril Kids Camp team are making the most of the season’s Christmas magic.
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3. A festive glimpse of how Beaches Negril ushered in the holiday season.
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4. Beaches Negril is back! Here’s a sneak peek at some of the activities that helped get the team reenergised and back in hospitality mode.
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1. Simone from the Sandals Negril team shares a warm smile as she admires one of the resort’s beautifully decorated Christmas trees. 2. Nobody does it like Sandals Negril! A look at how the team warmly welcomed some of the very first guests back through the gates following Hurricane Melissa. 3. Strike a pose! Executive Administrative Assistant—and the “queen” of Sandals Negril—Jacqueline Clarke poses with Executive Chairman Adam Stewart during his welcome visit ahead of the resort’s reopening. 4. The Sandals Negril team put on a vibrant and heartfelt display to welcome guests back after Hurricane Melissa.
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