InTouch April 2025

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SOUTH COAST

Sports Day Fever!

The vibrant spirit of friendly competition was on full display as the Club Sandals team at Sandals South Coast hosted an unforgettable Mini Sports Day alongside their Club Level guests. The resort came alive with energy and excitement as two teams—the Pink Flamingos and the Purple Crushers—went head-tohead in a series of lively challenges. From cheerleading showdowns and creative mixology battles to thrilling races, a bun-eating contest, lime-and-spoon races, and more, the day was filled with laughter, teamwork, and spirited fun. Guests and staff alike joined forces, competing side by side in a celebration of camaraderie and Caribbean sunshine. After a day of epic fun and fierce but friendly rivalry, it was the Pink Flamingos who soared to victory, claiming the title and bragging rights until the next showdown!

BARBADOS

A Bajan Flare

When the All That’s Good Roadshow touched down in Barbados, the local organizing committee was sure to add that extra ‘Bajan’ flare. It was an unforgettable evening of food, fun, fantastic entertainment and so much more!

Keeping up with the trends

Keeping up with the trends, the management team at Sandals Barbados were recently the first participants in the EON Virtual Reality showcase hosted by the Learning and Development Department and members of the Sandals Corporate University.

TURKS AND CAICOS

Earth Day Fashion

As Beaches Turks and Caicos joined the global celebration of Earth Day to promote environmental protection and awareness, the resort’s leadership showcased their creativity through a unique fashion show and museum exhibition. The team used discarded materials to craft exquisite designs that captivated guests.

Celebrating Our Women

Female leaders from the Front Office at Beaches Turks and Caicos recently hosted a vibrant Soca Duck Work Fete at the resort. This lively celebration served as a well-deserved moment of fun and relaxation for the women, especially after they had previously organized a similar event in honor of their male colleagues in the Front Office.

BTC Customer Service Training

The Learning and Development department at Beaches Turks and Caicos recently conducted another session of the Customer Service Excellence Training at the resort. This initiative exposed team members to internationally recognized standards in customer service, reinforcing the resort’s commitment to excellence. The short course played a key role in the professional development of participants, equipping them with the skills and knowledge to deliver world-class service to guests.

MOBAY REGION

For Our Children!

A long-held dream became a reality for Sudbury Primary and Infant School in the Montego Bay Region this past month with the unveiling of a brand-new playground— thanks to the generous support and partnership of Wanda Keefer, a Sandals guest and owner of All Seasons Vacations, along with the Sandals Foundation. Valued at over J$800,000, the vibrant play space is a transformative addition for children aged three to six, featuring swings, seesaws, and a jungle gym designed to inspire joyful play and active learning.

Mobay Team ‘Passing Di Broom’

Sandals Royal Caribbean Gets A Checkup

Last month, Sandals Royal Caribbean welcomed the Ministry of Health as they brought their dynamic wellness initiative straight to our shores! The resort was buzzing with positive energy during a full-scale Health Fair designed exclusively for our incredible team members.

From vital medical screenings—like STD testing, prostate exams, and pap smears—to one-on-one consultations with healthcare professionals, staff had the chance to prioritize their health and get expert answers to their personal wellness questions. Indeed, it was an empowering day of awareness, prevention, and self-care, in the heart of the royal!

Volunteers from Sandals Montego Bay and Sandals Royal Caribbean rolled up their sleeves and joined forces for the dynamic ‘Pass the Broom’ Community Cleanup. Led by Jamaica’s National Solid Waste Management Agency, the initiative united passionate changemakers committed to protecting our planet.

From clearing roadside litter to tackling massive illegal dumping sites, these eco-warriors made a real impact—placing garbage bins throughout the community and engaging locals on the importance of proper waste disposal. It was more than just a cleanup—it was a powerful morning of purpose, partnership, and pride in making the Earth a cleaner, greener place!

OCHI REGION

A Toast to Teamwork and Dedication

Beaches Ocho Rios marked Administrative Professionals Day with a heartfelt off-site celebration. Managers, including the General Manager and Human Resource Manager, hosted their admin staff at a special restaurant where they were greeted with cold towels and a rose on arrival. Over delicious food, great music, and warm company, the afternoon unfolded in a relaxed and festive atmosphere. Each admin team member received a thoughtful gift bag, personally presented by their manager— a sincere gesture of appreciation for their invaluable contributions.

A Welcome Home to Remember

Sandals Ochi joyfully celebrated Welcome Home Week 2025, welcoming back cherished guests to their beloved home away from home. The atmosphere buzzed with warmth and excitement as team members embraced returning guests, setting the tone for a week filled with meaningful connections and unforgettable moments.

A Spirit-Lifting Service for Team Unity

Sandals Ochi recently held a moving church service for its team members, drawing an inspiring turnout that highlighted the deep sense of unity and spiritual connection among the staff. The uplifting event was thoughtfully organized by CHAMPION, a dedicated committee focused on enhancing team member welfare and well-being.

ROYAL PLANTATION

Exciting Quiz Competition

It was great fun at Sandals Royal Plantation as team members went head-tohead in an exciting quiz competition, testing their knowledge of Jamaica’s rich culture and history, as well as all things Sandals Resorts. The energy was high and the competition fierce, but in the end, it was the Engineering team who claimed the top spot, with Housekeeping securing second place and the Entertainment team rounding out the podium in third. It was a fun and memorable moment of friendly rivalry and team spirit!

NEGRIL REGION

Fun, Food & Wellness in Full Swing

The vibrant spirit of the Beaches Negril team was on full display in recent weeks, with a series of dynamic events that blended fun, wellness, and appreciation. The Back Yaad Jam had energy levels soaring as team members enjoyed games, prizes, and delicious food, while managers embraced their inner child during a fun-filled outing. Adding balance to the excitement, the management team also launched a new after-work wellness programme, promoting healthier, more mindful habits.

A Tropical Catamaran Cruise

The Sandals Negril executive team gifted their hardworking supervisors with a tropical catamaran cruise! To say the team enjoyed the outing would be an understatement.

Memorable Moments

Nothing Short of memorable moments for 2025 Welcome Home Week celebrations at Sandals Regency La Toc.

Sending greetings from

Sandals Grande Antigua

Leighton
Simone H.
Kimisha and Carlet
Simone Shernet

Team members like Kzuri Knowles, spa receptionist at Sandals Grande Antigua, shared Anderson’s sentiments. “This day has been such a release, and to be gifted something of this magnitude is beyond anything I could’ve imagined,” said Knowles, who walked away with a brand new 55-inch TV. Dining room server at Sandals Barbados, Regina Sandiford, was equally thrilled, describing the Road Show as “a really good time.”

“It’s one of the best events I’ve ever attended at Sandals Barbados in all my eight years here. From the décor to the location, the

food choices, the prizes, and the entertainment – my favourite part – it was all so well put together. The prizes were amazing – things anyone would enjoy having in or around the home,” she stated.

The Road Show now heads full speed through the region and will touch down in all nine countries where Sandals and Beaches operate—including St Lucia, Curaçao, the Turks and Caicos Islands, and The Bahamas—bringing the same magic,

GRENROP Opens Coconut Agro Processing Plant and Chill Room to Empower Farmers and Power the Economy

The capacity of farmers in and around Saint David to create value-added products, reduce produce loss, increase earning potential and improve their livelihoods has been significantly enhanced with the opening of the GRENROP Coconut Processing Plant and Chill Room.

The project, which benefited from a US $78,000 donation from the Sandals Foundation was made possible with support from Grenada’s Ministry of Agriculture, the Chinese Agriculture Mission, the World Bank’s Agricom project, and the International Trade Center.

The Agro Processing Plant will facilitate the manufacturing of coconut flour, coconut flakes, virgin coconut oil and coconut cooking oil

through grating, straining and boiling. To date, the team has secured local markets for the products including four hotels that will receive virgin coconut oil and coconut flakes to be used in their spas, and two supermarkets that will receive all by-products.

Speaking at the opening of the facility on April 3, President of the Grenada Network of Rural Women Producers (GRENROP), Theresa Marecheau (pr. Marryshow) said, “This [processing plant] not only impacts the community, but Grenada as a whole. As the market increases, we will be able to employ more people, support the demands that we have, and keep foreign exchange in the country.”

The introduction of the chillroom Marryshow said, will benefit the wider farmer community who will be able to deliver produce in bulk once a week, where it can be stored for up to a month without spoilage.

“Without a chill room there is remarkable spoilage taking place in the fields. We now have storage facility with a receiving room, weighing area and storage equipment to keep bulk orders from three to four farmers per week. We are now able to store, package and deliver to hotels two or three times a week, and farmers are able to increase their production because they now have a direct market,” said Marryshow.

For its part, the Sandals Foundation funded the renovation of the buildings that host the processing facility and the chill room, a water catchment system to support its operation, as well as the purchase, shipping, and installation of all machinery for the production facility.

Heidi Clarke, Executive Director at Sandals Foundation, said, “By having the capacity to transform raw agricultural products into higher-value goods, each farmer will be able to increase their income, explore new and might I say global markets, and ultimately contribute more to local economy and the island’s food security.”

GRENROP’S new coconut processing equipment will allow for more efficient production of coconut oil, coconut flakes, coconut flour and many other products.

Sandals Grande St. Lucian

Stacey Frederick, Room Attendant

Stacey Frederick, a dedicated Room Attendant at Sandals Grande St. Lucian Spa & Beach Resort, is embracing a beautiful new chapter in her life - motherhood. With her “pride and joy” now in her arms, Stacey reflects on a journey that was anything but easy.

From relentless morning sickness and swollen feet to the struggle of finding comfortable shoes, Stacey admits the path to motherhood was challenging. But the most unforgettable part, she says, was the delivery: “It was the longest moment of my life, but it was worth it.”

Today, Stacey is filled with gratitude for her beautiful daughter, Emily Thomas. She shares the realities of her new role: sleepless nights and waking every hour or two. Still, she beams with joy, saying, “Everything is coming along nicely, and she’s growing way too fast!”

We send warm wishes to Stacey and baby Emily as they continue their incredible journey together.

Elegantly dressed in tropical prints and vibrant solid hues, Loyalty & Travel Manager and her team - Keneka Llewellyn, Naomi Thorney, and Johanna Taylor - perfectly embodied the “Caribbean: Your Home Away From Home” theme during the 2025 Welcome Home Week celebrations at Beaches Ocho Rios.

Their radiant attire and warm hospitality truly captured the spirit of the Caribbean.

Maintenance Department Administrator, Sandals Barbados

1. The Butler team stole the show for Easter at Sandals Grande St Lucian Spa & Beach Resort. They were outside offering top notch service to their valued guests!

2. An all-star cast of leaders at Sandals Grande St Lucian Spa & Beach Resort – L-R: Our new GM Della John; Our Operations Manager Clifford Willie holding up the centre and our amazing Financial Controller, Bernice Alfred. Together they add to a formidable team!

3. We just love this bunny! Anderson Larcher, such an invaluable member of the Entertainment team here at Sandals Grande St Lucian Spa & Beach Resort! Ever so talented!

4. Team members stepping out in style with AHLA certification for the next level of service! We thank our L&D team at Sandals Grande St Lucian Spa & Beach Resort for always bringing out the best in us!

1. Administrative Professionals’ Day was truly special at Sandals Royal Plantation, as our Executive Admin, Tashelia, was celebrated in style. She beamed with joy as she received a thoughtful token of appreciation from General Manager Omar Robinson, recognizing her dedication and hard work.

2. Dennis Fisher, IT Manager at Sandals Royal Plantation, proudly presented Lashaun Hoven, Front Office Manager, with the MVP award in recognition of her outstanding commitment, leadership, and unwavering dedication to delivering exceptional guest experiences. Her positive attitude and tireless work ethic continue to inspire her team and elevate the resort’s standards of excellence.

3. Garth Swaby from the Spa at Sandals Royal Plantation took a meaningful moment this Easter to give back to the community, spreading joy and compassion beyond the resort walls. His kind gesture is a shining example of the true Sandals spirit—where caring for others and making a positive impact is always at the heart of what we do.

4. The hardworking team members of Sandals Royal Plantation take a well-deserved moment to unwind and celebrate with each other, cherishing the bond they’ve built through dedication and teamwork. Before diving back into their daily tasks, they share laughter, appreciation, and a sense of pride in the exceptional service they provide together every day.

1. Sandals Royal Bahamian’s Butler Manager, Fabion Lodge and Butler, Angella Wedderburn were among those who hopped on over to Sister Annie Thompson Government Pre-School for the Sandals Foundation’s Easter Eggstravaganza! You can tell they were just as eggscited as the kids.

2. These Sandals Foundation Ambassadors from Sandals Royal Bahamian came, hopped and they just totally cracked the Easter code! Can’t say the Sister Annie Thompson Government PreSchool was shell shocked at the gesture though as they know the benevolence of these bunnies.

3. Avis Bullard from the Island Routes team at Sandals Royal Bahamian keeps winning. She recently copped the Biggest Leap of the Year Award at the tour company’s Annual Prestige Awards. Way to Go!

4. Reunion Week at Sandals Royal Bahamian was absolutely brew-tea-ful! These playmakers and their outfits were so TEA!

1. The vibrant and hardworking ladies of the HR department at Sandals Dunn’s River—always committed to supporting our team—take a joyful moment to flash their smiles for the camera.

2. April birthday celebrants were all smiles at Sandals Dunn’s River as they marked their special milestone in high spirits—joined by none other than our General Manager, Deryk Meany!

3. Ziane and Richard, two of our standout team members, take a well-deserved break from their busy day to proudly show off their Sandals Dunn’s River spirit!

4. It’s Popsicle Day at Sandals Dunn’s River, and our team members are beating the heat with a refreshing treat and plenty of smiles to go around!

5. The Accounts Department at Sandals Dunn’s River is all smiles, radiating team spirit and positivity as they continue to crunch numbers and keep things running smoothly behind the scenes.

1. The team from Sandals Royal Barbados was pleased to once again welcome a cohort of students from the Samuel Jackman Prescod Institute of Technology to tour the world renowned Red Lane Spa.
2. From the welcome parade, to tours, match and so much more – the team at Sandals Barbados was fully engrossed in the Welcome Home Week 2025.

1. WOW, WOW, WOW! Welcome Home Week at Sandals Negril was an overwhelmingly amazing experience that delighted all five senses! From start to finish, the week-long extravaganza received rave reviews from both our valued guests and team members. A true celebration of connection, joy, and unforgettable memories!

2. Nothing but warm smiles from Shantal at Sandals Negril

3. There’s nothing quite like starting the day with breakfast on the beach—just ask Sandals Negril’s Entertainment Manager Ajago (right) and Odaine (left), who enjoyed great food and even better company alongside our cherished Sandals Select guests at the Buccan-style beach breakfast.

4. In celebration of Administrative Professionals Day, Sandals Negril General Manager Melissa Clarke and HR Manager Garfield Blake treated all their administrative team members to a special off-resort lunch at the beloved Ms. T’s Kitchen, complete with gift baskets for the dedicated team.

1. We at Sandals Regency La Toc in commemoration of Earth Day highlighted the affair by making a solemn vow to continue protecting this planet we call home.

2. The 6th Annual Global Travel Advisor Golf Tournament was hosted for the first time in Saint Lucia and it was outstanding out on the Sandals Cap Estate Golf & Country Club.

3. Preschoolers at the Sandals Early Childhood Learning & Development Centre proudly rocked their self-customized bonnets during a delightful Easter Bonnet Parade, spreading smiles and creativity all around.

1. Assistant Learning and Development Managers at Sandals Royal Curaçao Roxianne Garri and Rhea Griffith welcome the new SCR team with an energizer.

2. Sandals Royal Curaçao Watersports Manager Ryan Johnson wraps up an instruction session during a video production.

3. Boat captain Joandy Francisca coordinates with one of the other resort dive boats for the combined ‘Welcome Home Week dive and snorkel trip’ to the Sandals Foundation & Branch Coral Foundation coral nursery site minutes away from Sandals Royal Curaçao.

1. General Manager, Carol Bourke and Executive Chef, Rodroy Thomas sharing a moment of chilled vibes and quiet pride as they reflect on the success of the function.

2. Sandals Ochi Spa Therapist, Gloria Brown, diligently massages a Sandals Signature Guest on the beach during the special week of celebration.

3. Club Sandals Manager Shanique Ricketts joyfully serves breakfast during the monthly early morning breakfast for team members at Sandals Ochi, while Delretha Allen Assistant Executive Housekeeper looks on approvingly.

1. For World Administrative and Clerical Professionals Day on April 23rd 2025 at Sandals Grenada, Maxine Pierre (HR Manager), Rhonda Philogene (Purchasing Manager) and Shanice Seale (Assistant Learning & Development Manager) surprised the resort’s administrative assistants with songs, smiles, gifts and a special invitation to their exclusive upcoming luncheon event. It was a heartwarming surprise and expression of appreciation for the humble, unsuspecting, admin stalwarts who keep their departments’ operations flowing.

2. Would you like fresh coconut water? Coming right up together with the warmest smile from Rondell at Sandals Grenada.

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2 3 4

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and ready

Shenique, Loyalty & Travel Concierge at Sandals Grenada is ready to Welcome Home all guests to the resort.
Sandals Grenada Managers dolled up
to greet Sandals Select Members for an elegantly tropical dinner soiree.

as

1. Celebrating excellence at Sandals Montego Bay! These outstanding team members were honored at the Quarterly Prestige Award Ceremony for their hard work and dedication. Cheers to the best of the best!
2. (L–R) Veronica Campbell and Kaydean Webster leading the way with bright smiles and vibrant spirits
they proudly spearheaded the Welcome Home Week 2025 parade at Sandals Montego Bay. A picture-perfect start to the celebration!
3. Sandals Montego Bay graduates an impressive group of new Supervisory Leaders from their highly impactful Leadership Bootcamp Program and here the graduates show appreciation to their Learning & Development Manager, Navray for her commitment to making the program a success.
4. Banqueting team member, Anula Smith serves up delicious bites and Smiles at the Welcome Home Week gala dinner at Sandals Montego Bay.
5. Our Sandals Montego Bay management team showed up in full force and style to kick off Welcome Home Week 2025! Their presence set the perfect tone for a week of celebration and camaraderie.

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