Annual Report 2006 (VIC, TAS, SA, WA, NT)

THE SALVATION ARMY

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Publisher: The Salvation Army Australian Southern Territory, 5 Hamilton Street, Mont Albert VIC 3127 While every effort has been made to ensure the accuracy of information in this publication, the publisher assumes no responsibility for error or omissions or any consequence of reliance on this publication. © 2006 The Salvation Army Australia Southern Territory

Editorial Director: Major Brad Halse Editorial Team: Major Brad Halse, Major Wayne Pittaway, Frances Ward Staff Writer: Frances Ward Designer: Callie Patrick, DesignGrant Printer: John Herrod and Associates

A snapshot of The Salvation Army Australia Southern Territory year

THE 2006 REPORT

This Report was printed on Spicers Tudor RP 100% Australian-Made 100% Recycled Paper ISO 14001 Environmental Accreditation.

Fibrous raw materials used in the manufacture of Tudor RP contains 100% pre-consumer and post-consumer waste fibre sourced from printers’ waste, converting waste and old milk cartons. All the waste paper used to produce Tudor RP Laser was fully bleached during its original manufacture, hence no additional bleaching occurs in the recycling process.

THE 2006 REPORT A snapshot of The Salvation Army Australia Southern Territory year

The Salvation Army is compassionately

engaged with people in need and is total ly dedicated to reaching out... 365 days a year!

The Salvation Army Mission, Vision and Values

The Salvation Army is a worldwide Christian movement.

In Australia we are known as one of this nation’s largest welfare providers. We are dedicated to helping Australians in crisis. Raised up by God, our mission is to: • Transform lives • Care for people

Our values: • Human dignity

• Make disciples • Reform society Our vision is that we’re a growing, loving community of people dynamically living God’s mission in a broken world.

This requires us to be people

Commissioner James Knaggs, Territorial Commander

• Justice • Hope • Compassion • Community

Lieut-Colonel Brian Hood, Secretary for Business Administration

Commissioner Carolyn Knaggs, Territorial President of Womens Ministries Lieut-Colonel John Jeffrey, Chief Secretary

Major John Vale, Secretary for Programme

Major Raymond Finger, Secretary for Personnel

Lieut-Colonel Judith Jeffrey, Territorial Secretory of Womens Ministries Lieut-Colonel Elaine Hood, Assistant Chief Secretary

who are wholly devoted to God, obediently responsive to the Holy Spirit, powerfully committed to each other, compassionately engaged with people in need, totally dedicated to reaching other people with the good news of Jesus Christ and leading them to faith.

Lieut-Colonel Lyndon Spiller, Assistant to Chief Secretary/Events Director During the year Commissioners Ivan and Heather Lang left the Executive upon retirement, and Lieut-Colonel Ian Hamilton left when appointed to the Eastern Territory.

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

e Salvation Army In the last 12 months Th roach which aims has developed a new app ldren integrated in to keep women and chi is one of these such the community. Cathy help, Cathy has hope. women. Now, with our

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Report from the Territorial Commander

Commissioner James Knaggs

The Salvation Army has been serving in the Australia Southern Territory for more than 120 years. I have been privileged to lead this territory for less than a year, but already the impact of its huge array of social services and programmes upon me has been great.

The Salvation Army the world over, sees itself as raised up by God to serve him by serving people, whatever their circumstances. And despite the obvious wealth of Australia, there are many, too many, whose circumstances are such that their life experiences are difficult to the point of being soul destroying.

Men, women and children, yes children, who are homeless; families torn apart by domestic violence, or substance abuse, or out of control gambling; people struggling because of unemployment or the drought or mental illness. The list goes on.

Beneath the blue skies of this wonderful nation, there are shadows that not everyone sees. It is our great privilege to work with people in the shadows, and to help bring them out into a brighter light.

This report tells stories of people who have been encouraged to find a better experience. It is worth reading, it is worth joining us as friend of this great Army, as we seek to do God’s work in this great nation.

God bless you.

Miss Elizabeth Alexander (Chairperson) Mr John Paterson The Salvation Army appreciates the services provided by the following key business leaders within the corporate sector.

They give valuable advice to the leadership of The Salvation Army and attend quarterly meetings.

Mr Peter Mahon Mr Cliff Breeze Ms Angie Dickschen Ms Elizabeth O’Keeffe Jane Perry Mark Pearce Michael Coomer

Commissioner James Knaggs Commissioner Carolyn Knaggs Lieut-Colonel John Jeffrey Lieut-Colonel Brian Hood Major Raymond Finger Major John Vale Major Rodney Barnard Major Wayne Pittaway Major Neil Venables (Minute Secretary)

Michael Johnstone

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A snapshot of The Salvation Army Australia Southern Territory year

How we operate in Australia

THE 2006 REPORT

Approximately 6500 Salvation Army OfďŹ cers and employees are helping Australians in crisis every day of the year.

A snapshot of The Salvation Army Australia Southern Territory year

The Southern and Eastern Territories are united in mission, vision and values for their work in Australia.

The new poor of the new millennium The new Australian welfare landscape, by Major Graeme Rigley, Territorial Social Programme Secretary

In Australia today there are hard working, family-focused citizens struggling to make ends meet, every day of the year.

They endure the daily grind like the rest of us, try to give back to the community and wish for a safe, healthy life. But the difference is, they’re struggling to survive. These people are our “working poor” and they make up a significant portion of our population.

Our “working poor” have no liquid assets, they watch every dollar, they regularly skip meals, they use very little heating in the winter, Christmas isn’t any fun, kids’ uniforms are worn and parents are exhausted from working too much overtime.

They have no disposable income. Every dollar is set aside for petrol, rent, food, gas, electricity bills and schooling.

A luxury would be having money for medical expenses.

When you’re living such a basic life, with constant financial pressure, the family unit is strained. Imagine keeping tabs on and scrutinising every dollar spent, and still not having enough money to buy food?

This makes people tense and emotional. They feel like a failure because they can’t provide for their family, they worry about the health of their kids, they

can’t celebrate birthdays, family holidays aren’t an option, and they have to walk to the shops in the rain to save petrol. All of this places immense strain on the family. So on top of struggling to survive, they’re also battling to keep peace and happiness in the home. And when the family unit is destabilised, so is our community.

The people we consider the “working poor” are typically referred to as living above the poverty line. But from where The Salvation Army sits, this is a false appreciation of how tough it is out there. People who once made ends meet and had only a small amount of disposable cash at the end of the week now come to us for relief and help with food, clothing and water bills. We’ve seen exponential growth in the number of these people seeking our emergency relief services in recent years. They are no longer able to survive on their own.

They have to put their pride on hold and put their hand out because they’re falling short of what they need by at least $100 every week.

This is the “new” Australian welfare landscape. No matter what happens though, the Salvos will always be there.

s ago at one We met Hayley 18 month ion centres. of our youth accommodat d by many as Hayley’s case was considere d work and “too difficult”, but with har e. support she now has hop THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Our work in the community

In the Southern Territory we operate more than 550 social programmes, with each one tailored to surrounding community needs.

During the last 12 months, nationally we’ve assisted more than 1.5 million people in the form of:

Programmes are reviewed regularly to ensure relevance to the community and highest quality support for individuals and families.

• furniture

• food vouchers and parcels • clothing • toys • blankets • financial assistance • drug, alcohol and gambling addiction counsel • homeless and domestic violence refuges • court and prison chaplain comfort and assistance.

Our core areas of work The Salvation Army focuses on four core areas of social welfare:

Families facing crisis

Drug, alcohol and gambling addiction

Family/domestic violence

Homelessness

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Families facing crisis Our services assist people dealing with all sorts of crises, with differing levels of urgency.

Throughout the year people may need assistance with an electricity bill because they’re struggling to make ends meet for a particular month.

Whereas a family may have lost everything in a bush fire and need financial help, counsel, shelter, furniture and clothing.

Regardless of how great the need is we help people with what they need to get back on their feet.

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

These “emergency relief” services are distributed through our many Family Support Services centres spread across the territory. These centres are typically open throughout the week, with no appointment necessary to get basic levels of assistance (e.g. food voucher). If however, someone is repeatedly seeking our help or they need more substantial assistance, appointments are made to identify problematic issues and develop long-term solutions.

nity) Adelaide Family (Commu , SA ide ela Support Services – Ad

unity Support Services Every day when the Comm elaide opens the doors, (CSS) team in Pirie St, Ad waiting for help. During there are close to 30 people cember and January they the busier months like De day, and they are not can see double this every ry day. This CSS centre is seeing the same people eve ry week of the year. open five days a week, eve

9a.m., the Adelaide CSS Once the centre opens at ping people with food staff begin their day of hel of emergency relief. vouchers and other forms h people struggling They also work closely wit ng accommodation, with bigger issues surroundi drug, alcohol or unemployment, long-term ntal illness. gambling addiction and me ily and Community As with most of our Fam de team is a “bridge” Support Services, the Adelai connection with financial for many people needing hol rehabilitation, crisis counselling, drug and alco al help. It’s also a place to accommodation or medic erm crisis. Regardless, our get help through a short-t vices teams are there to Community Support Ser sible. help with whatever is pos

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Drug, alcohol and gambling addiction Thousands of children, youth, young adults, middle aged and elderly Australians come to us for help with addiction every year. Tragically, most have extremely serious addictions and are desperate and homeless.

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Breaking the cycle of dependency We give people the time and tools required to change their life through: •

Professional counsel

•

Group therapy

•

Psychological assessment and treatment

•

Medical assistance

•

Detoxification therapy

•

Emotional support post-therapy

Family/domestic violence

Throughout the Territory we have 16 Family Violence Centres.

The demand on our Family Violence Centres is enormous and grows every year. The majority of our “clients” are women and their children, with family violence being one of the most common causes of women’s homelessness.

While the majority of our family violence programmes are refuges, in the last 12 months we’ve developed a new approach which aims to keep the women and children integrated in our community.

This is designed to overcome the issues that sometimes arise when a woman is separated from her family and community network.

(A case study on this new approach features in later pages.)

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Homelessness Each year enormous energy and resources are poured into helping the homeless. In recent years we’ve seen the median age of men seeking crisis accommodation drop to approximately 33 years of age.

We’re also observing more youth and children access homeless services as a result of family breakdown and lack of accommodation. As always, there’s a steady stream of women and children seeking help with crisis accommodation too. It seems that our refuges and accommodation centres are, tragically, always full.

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

In addition to crisis accommodation, we operate outreach services across the territory, which help families, men, women and children on the street. The goal is to take our services to these people in their squats and homes and build relationships and trust.

This way we can connect them with the services and programs they need to get off the street.

It’s through understanding the issues that cause an individual’s homelessness that we can identify the right solutions.

Flagstaff Crisis Accommo dation Melbourne, VIC Flagstaff is a crisis accom modation centre for homeless men in Melbourn e. On any given night it can sleep 64 men, provid ing each with a private bedroom and bathroom.

For many who come through the door, it’s the first time in a long time they’ve had a roof over the ir head.

You have to be over 18 yea rs of age to find refuge at Flagstaff; sadly, many of the men here are diagnosed with a mental illness and a serious drug or alcohol addiction. These men hav e little or no education or life skills. They don’t kno w how to budget the little money they receive so the y continue to struggle. A significant number of the m have ended up on the street as a result of family breakdown.

It’s places like Flagstaff tha t give these men an opportunity to learn the skills they missed out on during their youth. Th ey’re taken to the local markets to be taught how to buy healthy, affordable food, they’re taught how to cook and budget their money. Case workers are assigned to each person with the goal to find ing the best solution to the problems causing the homelessness. At the end of an average six wee k stay, Flagstaff workers and management ideally have an affordable, safe accommodation option sec ured for the individual and ongoing plans in pla ce so people can continue rehabilitation smoothly.

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Advocacy for marginalised Australians

Southern Territory finance summary The Salvation Army’s expenditure, in virtually every area of social need, continues to grow. In this past year we spent nearly $290 million dollars serving people who sought assistance with housing, refuge, clothing, employment, food, drug and other addictions, prison and court services or finding missing family members.

The needs are always great, and more and more people come to us each year.

The types of areas where these funds are spent, and the sources of income, are shown in tables on this page. Similarly, the graph showing comparative annual expenditures is worth looking at. It should be noted that the decrease in social funding in this past year is principally caused by our decision to refocus our aged care services so as to give primary attention to the needs of the lower income and marginalised aged.

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In addition to providing quality services to the Australian community, The Salvation Army has an obligation to communicate to governments the needs and issues of the marginalised. Each year we endeavour to sit at the “front line” of political discussion on issues such as housing, homelessness, mental illness,

gambling, drug abuse, employment, the list goes on.

We have always seen ourselves as the “voice” for Australia’s marginalised and this will never change. We will continue to advocate for those living below the poverty line, and suffering various forms of social injustice, in 2007 and beyond.

Social expenditure 1983 – 2006

Income: Sources Government subsidies Trading revenue

15%

Residents contributions

10%

3%

Red Shield Appeal/other donations

8%

9%

Investment income

5%

6%

Legacies

2%

2%

Miscellaneous

3%

1%

Aged Care Services divestment

0%

10%

Expenditure/net allocations

A snapshot of The Salvation Army Australia Southern Territory year

Financial year 04/05 05/06 57% 49%

Aged care and disability support

20%

Financial year 04/05 05/06 25%

6%

Employment, education and training

27%

31%

Salvos Stores

15%

21%

Homelessness and domestic violence

10%

14%

Individual and family support

6%

10%

Children and young people at risk

6%

9%

Addictions and substance abuse

5%

5%

Administration and research

3%

2%

Allocations to capital funds

3%

2%

The Australian community gets behind the Red Shield Appeal Major Wayne D. Pittaway, Territorial Public Relations Secretary The Salvation Army takes this opportunity to express a big “Thank you” to all the wonderful volunteers throughout Australia who gave valuable support to our Red Shield Appeal. Incredible amounts of time were given by community and business leaders, mums and dads and

young people to support this great appeal.

This voluntary support, coming through the annual May Doorknock Appeal, and many Red Shield Appeal Committees or Advisory Boards, helped raise an amazing record amount of $64,593,260 this year, a 10.2% increase on the previous financial year.

On top of the $64.6 million raised through the Appeal, those leaving a bequest in their will to The Salvation Army donated an additional $48.7 million! This means that Australians donated a total of

$113,290,335 to The Salvation Army, a wonderful vote of confidence in the service the Army provides to the community.

The Salvation Army will always be where the need is, supporting those many Australian families who face crises, whether that be a personal crisis or a crisis caused by disasters such as bushfires, floods or droughts.

Many Australians say “Thank God For The Salvos”.

The Salvation Army says “Thank you God for our many wonderful donors and volunteers.”

Red Shield Appeal results Australia Southern Territory State or Territory 2006 results Northern Territory 355,748 South Australia 3,487,832 Tasmania 1,519,372 Victoria 16,045,941 Western Australia 5,174,698 Total Southern Territory $26,583,593

2005 results 361,000 4,627,000* 1,519,000 14,002,000 4,391,000 $24,900,002

Difference - 1.45% - 24% 0% +12.24% +15% +6.7%

Total Eastern Territory**

$38,009,667

$33,646,498

+12.96%

Total for Australia

$64,593,260

$58,546,500

+10.3%

* This figure includes donations totalling $1,513,728 for the Eyre Peninsula bush fire victims ** Eastern Territory received $5 million bequest to RSA 2005 & 2006

Wills and Bequests results Territory Southern Territory Eastern Territory Total for Australia

2006 results $19,840,637 $28,856,458 $48,697,095

2005 results $15,442,424 $29,758,000 $45,200,424

Difference +28.5% - 3.2% +7.8%

2006 results $1,861,000

2005 results $2,376,000

Difference - 21.7%

2006 results $113,290,335

2005 results $103,746,924

Difference +8.4%

Other/miscellaneous donations Southern Territory

Total fundraising results Total for Australia

Australia Southern Territory – fundraising Red Shield Appeal Wills and Bequests Other

$26,583,593 $19,840,637 $1,861,000

Fundraising costs: 14.5 cents for every dollar raised

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Service Highlights from around the Territory

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Northern Territory The Flying Padre The Salvation Army’s Flying Padre service brings emergency relief, friendship and spiritual ministry to the people living in remote areas in Northern Territory and northern parts of Western Australia.

The then Captain Victor Pedersen pioneered the Flying Padre service in 1945. A qualified pilot and working as a Salvation Army Red Shield representative in WA during the Second World War, Captain

Tasmania McCombe House – Hobart, TAS McCombe House is a domestic violence refuge giving mothers and their children respite and a place to move on from devastating situations.

Caring women have operated McCombe House for more than 30 years.

When women and children arrive at McCombe house they

Pedersen provided pastoral care to servicemen in remote northern areas. Flying to and from locations was the only way to overcome the challenge of vast distance and unmade roads typical of this region.

With the end of World War II, the captain’s work changed from providing Red Shield service for servicemen in isolated areas, to inaugurating a new kind of Salvation Army work among outback cattle stations and settlements.

Captain Pedersen became the first in a line of Flying Padres,

receive clean clothes and their own room with bunks and a private ensuite. For most mothers, this is the first time in years they’ve had somewhere safe and quiet to bond with their children and sleep safely.

The families have everything they need at their fingertips cooking facilities, lounge room, laundry and an outside area to play in. Most importantly they have the support network and safety they need to make positive change in their life.

officer pilots appointed by The Salvation Army to minister to the needs of people in remote areas of the Australian outback.

Captain David Shrimpton is today’s Flying Padre, regularly visiting nearly 120 remote stations and communities in the Top End. Fresh fruit and vegetables, newspapers and other emergency relief supplies are delivered to families and people on the land. The Flying Padre also provides comfort and a “listening ear” and is often asked to conduct weddings, funerals and other ceremonies.

The average stay at McCombe House is two months. Both mother and children thrive in the environment, finding time to relax and deal with the issues at hand. The women are offered access to doctors, lawyers, counsel and government agencies. Children are provided school uniforms, a private play area, counsellor, toys, videos and cooking classes.

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Western Australia Harry Hunter drug and alcohol rehabilitation programme Harry Hunter’s, as it is known, is a rehabilitation programme set on nearly 50 hectares of land with cattle, a dam, golf course, bird aviary, swimming pool and beautiful stone chapel. It can accommodate up to 40 people, both male and female over 18 years, and it’s here that recently reformed drug addicts

South Australia Muggy’s When teenagers are placed in the “too hard basket” they usually arrive at Muggy’s, not far from Adelaide’s CBD. A programme specifically designed to give troubled youth the love and support they missed out on, Muggy’s has an extremely high success rate at steering people back on the right path.

Those entering the “Muggy’s” programme are youth under the Guardianship of the Minister.

They’ve typically experienced

THE 2006 REPORT

receive the life-long tools and knowledge they need to move on from their addiction, permanently.

Residence at Harry Hunter’s typically follows a number of weeks at the Perth Bridge Centre. The Bridge Centre is where people start their road to recovery, beginning with intense detoxification and group therapy time. Once they’ve completed this programme, people are encouraged to move on to Harry Hunter’s to develop

anywhere from 20-30 foster care placements and most are angry, lonely and looking for help. The average stay is one year, depending on the needs of the individual but there are only three to four youth staying at the Muggy’s house at any one time. The nature of the issues each youth faces are serious and long term. It’s imperative that everyone receives high quality support and counsel.

This is what works best.

The focus of Muggy’s is to give teenagers who have been moved from one “home” to

A snapshot of The Salvation Army Australia Southern Territory year

further skills to remain strong and addiction-free forever.

The average stay at Harry’s is four months but people can stay longer if need be. Here they’re taught to take control of their lives and achieve a mind-set and lifestyle which strengthens them day by day. When people are ready to re-enter their community, Harry’s offers external housing and counselling support to help people stand on their own two feet, until they’re confident on their own.

the next a calm and safe place to regroup and deal with issues surrounding anger, drugs, education, depression, family and friends. Most issues are a flow-on impact from the lack of a stable, loving family. It’s after this that most move back into the community stronger and take on school, the workforce and renting their own home.

Muggy’s offers “at home” assistance also, visiting past clients in their new homes to ensure continual support and help where needed.

Victoria Mary Anderson Family Violence Service Mary Anderson Family Violence Service has broken new ground in the social welfare industry, changing its approach to helping mothers and their children in crisis. It has moved away from the typical “refuge” situation to establishing a series of units scattered throughout the community. This lets women and children enjoy secure, independent living facilities, which is important because they remain close to family, friends, community groups and services.

During her stay at Mary Anderson each woman is assigned a case manager who provides support from the crisis point through to permanent accommodation stage. Women are provided with clothing (most women flee the home with little time to pack or prepare), legal advice and support, medical help or assistance with enrolling their children in a new school.

At all times emotional and material support is available.

At the end of the women’s stay with Mary Anderson Family Violence Service, the case managers help their clients to relocate to more permanent

accommodation. They also help by providing basic furniture, linen and household appliances.

Mary Anderson Family Violence Service not only works with women coming through the service, it also visits women at home who are experiencing violence. They meet to discuss the issues and explain the options available to them and their children. Mary Anderson staff also seeks opportunities to educate the community about the right to live without fear in their home, through building relationships with service groups, churches and schools.

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Salvos Stores Report from Allen A. Dewhirst, Chief Executive Officer, Salvos Stores

It has been a big financial year for Salvos Stores in 2005/06.

We’ve re-branded from Family Stores to align with the Eastern Territory and we’ve seen an increase in sales of 10% and a growth in customers to 4.9million.

More than $2million of free goods were provided to “clients” of Salvation Army social programmes, in addition to helping victims of fire and flood disasters.

The biggest challenge Salvos Stores, and indeed all charities, face is the consistent dumping of rubbish outside stores. If we overcame this problem, an additional $1.75million could be spent on Salvation Army programmes. So, we

encourage donors to bring their contributions to the stores during operating hours.

To help this, we will extend our operating hours for donation drop-offs and home collection service hours.

In partnership with The Salvation Army Hong Kong Command, Salvos Stores is importing brand new goods donated to The Salvation Army in Hong Kong, and selling them in our stores here in Australia. Our customers are pleasantly surprised to now find brand new goods, often with a designer label, available for sale. In addition to this, many wonderful local corporations donate new goods to us for sale in our stores.

High Street, Bendigo, VI

C

“For years I have been goi ng into the Bendigo store several times a week. The store is well laid out and the stock is always good. The sales assistants are always cheerful and I have got to know them all.

Being an avid op-shopper, and having visited Family Stores all over the place, inc luding Queensland, Sydney and Melbourne, I am alw ays happy to come back hom e to the High Street, Bendig o store.

Staff show patience, discre tion and kindness. Please let them know that they are special and highly valued .”

Judy, one of the big spende rs!

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Employment Plus Report from Major John Simmonds, Chief Executive Officer

The Salvation Army Employment Plus was successful in “rolling over” 83 sites nationally under its contract with the Department of Employment and Workplace Relations (DEWR) in 2006. It remains the largest provider of Employment Services within the Government’s JobNetwork Programme.

The new extended contract will bring its own challenges as Australia continues to experience low unemployment (4.9%) and high participation rate (67%) which effectively means that less numbers of fully job ready candidates will be available for job placement.

The Salvation Army Employment Plus has assisted 63,573 people into employment in the last year.

The Government’s Welfare to Work Programme has meant that Employment Plus has needed to adapt its service delivery to meet the increased flow of candidates who are currently receiving disability support pensions, mature age, youth, single parent pensions or partnered parent allowances, and indigenous or indigenous youth. This has meant the employment of specialist staff including Disability, Indigenous and Youth Indigenous consultants.

Employment Plus is responding to the new environment and has implemented a significant restructure of its business including State and Regional Office closures to a more central, line managed structure, and the implementation of standard processes with embedded contractual compliance.

Mary – A story shared by an Employment Plus consul tant W hen Mary first came to Employment Plus she was a timid mother of one. She had been assaulted throughout her married life and hadn’t worked for 14 years. She is 40 years old.

At first, the Employment Plus team and Mary worked on her resume, and also spoke about her appearance. W hen Mary returned however, she was feeling better about herself. She’d had her hai r cut and was dressed up as if she were heading to an interview. She looked fantastic.

Mary took herself off to TAFE to enquire about courses that interested her . She also picked up work application forms at Woolworths and Spotlight. Together, we fill ed out her forms and a couple of days late r she was employed at Woolworths. She was ext remely excited and couldn’t thank us enough for the help. She has taken a huge step and I believe this is going to be a life changing experie nce for her as she ver y rarely used to venture far from her house.

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A snapshot of The Salvation Army Australia Southern Territory year

Emergency Services Salvation Army Emergency Services teams have had one of their busiest years on record in 2006

A high level of bushfire activity has seen Salvation Army teams respond in support of fire fighters and affected community members on numerous occasions. During one particularly bad week in Victoria, teams assisted at 10 bushfires and provided more than 19,000 meals. A significant amount of financial and other assistance was also given to community members who lost their homes during these fires.

In addition to bushfire assistance, our emergency services teams also supported searchers looking for missing persons, residents affected

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

by storm damage and rescue teams during industrial accidents like the Beaconsfield (Tas) gold mine accident and Gladstone (South Australia) explosives factory fire.

The Salvation Army continues to provide significant support to its volunteer team members and during the year the ongoing provision of up-graded equipment continued.

The work of Salvation Army officers, Emergency Service employees and volunteers providing this community service is greatly appreciated by the organisation.

Volunteers Volunteer work often leads to confidence, new friendships, understanding for community issues and renewed vigour for life

Whether you’re a professional, skilled in a trade, unskilled, unemployed, a student, mother, grandfather, retiree or disabled, you can make a difference to someone’s life through volunteering.

The Southern Territory has a new online volunteer management system which lets programmes and departments post volunteer advertisements on the web. Anyone interested in volunteering can search for positions and apply online.

Check out www.salvationarmy. org.au/volunteer today.

Origin Energy volunteers recently helped our Mornington Peninsula, Victoria, training centre for disadvantaged

youth upgrade and renovate its facilities. Burnt Toast Cyber Café was rebranded to Toast Café and a new interior, menu, business cards and logo completed the makeover.

Toast Café assists disadvantaged youth by offering work experience and information technology training.

Origin Energy’s volunteers worked hard with Salvation Army staff and youth to implement the new marketing and brand campaign in the hope that it will appeal more to the local community. Driving this “project” was the goal to turn Toast Café into an economically viable business.

ader Mornington Peninsula Le 26/09/06 – page 27 THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Human Resources

Salvation Army officers and employees work hand in hand

Thankyou Throughout the year we receive enormous support from individuals, corporates, trusts and foundations that believe in our ability to provide relief and resolution to Australians in crisis.

Without this assistance many of our programmes would cease operation. It’s here that we wish to acknowledge and thank our generous supporters, we cannot express our gratitude enough.

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Quality management systems The Salvation Army follows strict guidelines about personnel employment, especially when appointing people involved with our children and youth services.

All social programmes must adhere to the stringent process, which involves police checks and comprehensive reference research.

Our Salvation Army officers and soldiers Salvation Army officers and soldiers work hand in hand with employees, throughout our social programme network.

Officers wear the official

Victoria A. N. Kelly Charitable Foundation Albert George and Nancy Caroline Youngman AXA Australia – Hearts in Action Bell Charitable Trust Besen Family Foundation Bird Family Charitable Trust Collier Charitable Fund David Taylor Galt Estate Dibbs & Massie Foundation Equity Trustees Limited Estate of Anna M White Felton Bequests Committee Flora & Frank Leith Char Trust George and Linda Sobee Bequest George W Vowell Foundation Ltd Gideon Lang Foundation Grosvenor Settlement Helen Macpherson Smith Trust Hugh Williamson Foundation Jack Brockhoff Foundation Ltd Joe White Bequest John & Thirza Daley Charitable Trust John T Reid Charitable Trust Kimberley Foundation Lionel R V Spencer Trust Lord Mayor’s Charitable Fund Mars-Stride Trust NJ Jorton and Grace Horton Charitable Trust Percy Baxter Charitable Trust Perpetual Philanthropic Services R E Ross Trust S.K. Yee Family Trust Shine On Foundation Sidney Myer Fund

A snapshot of The Salvation Army Australia Southern Territory year

Salvation Army uniform, which indicates that they are ordained Ministers of the Christian Faith.

This is the aesthetic place where our mission for the Australian community meets our values.

Our professional staff Employees across the Territory bring a wealth of professional skills and knowledge to the organisation. They work in diverse roles, from case workers through to fundraising managers.

Together with the officers and soldiers, they make up a complex network of dedicated workers.

Snowy Nominees Pty Ltd Sunshine Foundation The Albert George Youngman Trust Fund The Andrews Foundation The Blackley Foundation The Danks Trust The Jillsa Trust The Marian & E.H. Flack Trust The Myer Foundation The Orloff Family Charitable Trust The Whitehorse Foundation Trust Company of Australia Ltd William Angliss Victoria Charitable Fund Winifred & John Webster Charitable Trust Microsoft Crazy Johns Alinta Myer Community Fund Orphan Australia Pty Ltd Consolidated Chemical Company Wonteco Pty Ltd O’Brien Contracting Pty Ltd Va-Vite Pty Ltd Melbourne Airport - Management G P Smith Equipment (Vic) Pty Ltd Arts Projects Australia Examiner Newspaper Pty Ltd MKH Industries Pty Ltd Multan Plastics Pty Ltd Myer Community Fund Segue Portfolio Partners P/L Moore Stephens Melb P/L Trust Acc GI3704 KPMG Foundation

I.N.C. Corporation Pty Ltd Apache Energy Ltd Jayleaf Holdings Pty Ltd Roy Weston (W A) Pty Ltd AWB Limited Independent Timber Supplies Crosby Tiles Professional Business Equipment Becon Constructions Pty Ltd Spring Hill Pastoral Pty Ltd Silvant Nominees Pty Ltd Glyde Metal Industries Pty Ltd Graeme Johnson Pty Ltd Annie & John Paterson Foundation Kilwinning Nominees Pty Ltd Inner Sense Foundation P/L Mining & Civil Australia Pty Ltd Commander Australia Limited Woodside Energy Ltd Niagara Therapy Equipment (WA) Independent Gaming Corporation Fagg’s Mitre 10 Bekkers IT Pure & Natural Diners WA Ernst & Young Foundation Australian Executor Trustees Limited Moorelex Unit Trust Tailored Car Accessories Pty Ltd L. Bisinella Developments Pty Ltd W.Marshall & Associates Anonymous Client G.P. Network Bert Reuter & Associates Worley Limited Rialto Joint Venture Campbell’s Soups Australia Loyalty Pacific Pty Ltd The Shell Company of Australia Limited Forklift Sales & Rental Maxitrans Industries Limited Inlet Hotel Alcoa Fastening Systems Alcoa Of Australia Henkell Bros. (Aust) Pty Ltd Elphinstone Pty Ltd Diamonds Photographics Toroa Pty Ltd Evoke Media Vision Eyewear Miles Morecombe Wightons Lawyers Ecotech Pty Ltd Warrambo Holdings Pty Ltd Wythenshawe Foundation Buildcraft WA Pty Ltd CKA Risk Solutions G-Force Recruitment B J & J B Chapman Pty Ltd The Australian Sawmilling Company P/L Blake Dawson Waldron AXA Asia Pacific Holdings Ltd Collingham Pty Ltd Ford Motor Co Of Aust Ltd A A Holdings Pty Ltd Bulleen Village Pharmacy Paper Agencies (Aust & NZ) Pty Ltd Reece Pty Ltd

Robert Bosch (Aust) Pty Ltd SR Consolidated Pty Ltd Smith & Smith Cabinet Makers Tieco International (Aust) Pty Ltd Pressfast Industries Pty Ltd Ritchies Stores Pty Ltd ACNielsen Research Pty Ltd Spotlight Stores Pty Ltd Shell Company of Australia Limited NRMA Insurance Limited AON Risk Services Australia Limited Smith & Smith Manufacturing Yarra Valley Water Coles Myer Limited Sedgies Charity Day Swan Plumbing Plus McGregor-West Wong Pty Ltd Adelaide Bank Charitable Foundation Arrowcrest Group Pty Ltd Westpac Banking Corporation Bank of Western Australia Limited Wythenshawe Pty Ltd Jim Kidd Sports Pty Ltd Print Force Australia Pty Ltd Kimbar Nominees Pty Ltd Austal Ships Ltd Swan Transit Operations P/L Advertising Federation of Australia Alinta Limited Allens Arthur Robinson Great Southern Plantations NL Hills Transplants Pty Ltd Devonport/Ulverstone Chiropractor Tasmania Vision Eyewear Vos Foundation Bruce Wall Trust Grote Reber Estate Western Australia Advertising Federation of Australia Alinta Limited Allens Arthur Robinson BankWest Bekkers It Belmont Forum Shopping Centre BHP Billiton Bunnings Warehouse Community Newspapers Crommelins Machinery Crosby Tiles Fremantle Football Club DVG Automotive Group Great Southern Group of Companies HBOS Australian Foundation HSBC Indepentant Timbers Jason Windows Jayleaf Holdings Pty. Ltd. Jim Kidd Sports McGillivrays Partners Medibank Private No Importance Club Woodside Print Force Australia Pty Ltd Pure and Natural Red Rooster Rio Tinto

Roy Weston SGIO The Sunday Times WA Police Service Westpac Wildcats Wonteco Pty. Limited Wyllie Group Wythenshawe Pty. Ltd. Niagra Therapy Perth Orthopaedic & Sports Medicine Centre Ragamuffin Engineering Swan Transit Operations Scarboro Motors Warrambo Holdings Austal Ships Buildcraft WA Pty. Ltd Dewsons Wembley Mallesons Stephon Jaques Pty. Ltd West Australian Football Commision INC City of Bayswater Government of Western Australia KPMG Foundation The Stan Perron Charitable Trust Theodore & Isabella Wearne Charitable Trust Annetta Adami Charitable Trust Harry Carter Charitable Trust Charrell Guilfoyle Charitable Trust Captain Harry Howden Bequest John Parker Charitable Trust H Redcliffe Charitable Trust Lotterywest (Lotteries Commission of WA) McVay Foundation The Bowen Foundation The Dagda Trust Deloitte Foundation Flinders Charitable Foundation Inner Sense Foundation The D & B Irwin Charitable Trust The Jalem Trust Western Australian Local Government Association Town of Vincent Town of Victoria Park Northern Territory Central Australia Land Council South Australia Australia Post Harris Scarfe Deloitte Homestead Pty Ltd ( Home Australia) Beaumont Tiles Northern Plumbtec HPM Industries Kitchens by Farquhar Statesman Aluminium Windows Australian Hotels Association (SA) Diamond Photographics Neways International Graeme Johnson Pty Ltd Westpac Flexichem Pty Ltd Synergy Remedial Pty Ltd Filipino Families & Friends Association

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Leave a legacy of hope

THE 2006 REPORT

Include The Salvation Army in your Will and you’ll provide shelter for thousands of homeless and abused men, women and children...

The Director, Wills and Bequests The Salvation Army PO Box 9888 In your capital city

For further information about how a bequest in your Will can turn someone’s life around please contact us.

Call 13 SALVOS (13 72 58)

A snapshot of The Salvation Army Australia Southern Territory year

Or visit us at: www.salvationarmy.org.au/wills

The Salvation Army is compassionately

engaged with people in need and is total ly dedicated to reaching out... 365 days a year!

THE SALVATION ARMY

THE 2006 REPORT

A snapshot of The Salvation Army Australia Southern Territory year

Publisher: The Salvation Army Australian Southern Territory, 5 Hamilton Street, Mont Albert VIC 3127 While every effort has been made to ensure the accuracy of information in this publication, the publisher assumes no responsibility for error or omissions or any consequence of reliance on this publication. © 2006 The Salvation Army Australia Southern Territory

Editorial Director: Major Brad Halse Editorial Team: Major Brad Halse, Major Wayne Pittaway, Frances Ward Staff Writer: Frances Ward Designer: Callie Patrick, DesignGrant Printer: John Herrod and Associates

A snapshot of The Salvation Army Australia Southern Territory year

THE 2006 REPORT

This Report was printed on Spicers Tudor RP 100% Australian-Made 100% Recycled Paper ISO 14001 Environmental Accreditation.

Fibrous raw materials used in the manufacture of Tudor RP contains 100% pre-consumer and post-consumer waste fibre sourced from printers’ waste, converting waste and old milk cartons. All the waste paper used to produce Tudor RP Laser was fully bleached during its original manufacture, hence no additional bleaching occurs in the recycling process.

THE 2006 REPORT A snapshot of The Salvation Army Australia Southern Territory year