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2026 Presence

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A LETTER FROM CLIFF ROBERTSON, M.D.

PRESIDENT AND CHIEF

It is a privilege to share this edition of Presence with you — a publication that reflects Saint Francis Health System’s enduring commitment to serve not only as a provider of care, but as a trusted partner in the health, vitality and future of eastern Oklahoma.

Guided by our Vision – Lighting the Way to a Healthier Tomorrow – we focus not simply on healthcare today, but on building stronger, healthier communities for generations to come.

That commitment is measurable and deeply rooted in service. In 2025, Saint Francis invested more than $190 million in community benefit through charity care, uncompensated care, free and discounted medications, trauma coverage and other essential programs. Over the past decade, that total exceeds $1.4 billion — a reflection of our responsibility to ensure access to care, especially for our most vulnerable neighbors.

These investments are not abstract figures; they represent lives touched, families supported and communities strengthened.

The stories in these pages show how that commitment comes to life. You will read about transformative investments in access to care, including major hospital expansions in Tulsa and Muskogee, bold steps to protect rural healthcare and innovative approaches that bring hospital‑level care directly into patients’ homes. Each effort reflects a simple belief: Where you live should never determine the quality of care you receive.

You will also see how we are responding to some of the most urgent challenges facing our communities — strengthening trauma care for the region, advancing mental health treatment and helping lead Oklahoma’s efforts to create dementia‑friendly resources. These initiatives are grounded in compassion, partnership and evidence‑based care.

Community benefit is more than buildings and programs. It is people showing up. It is our Religious Sisters of Mercy offering prayer just steps from the emergency room. It is Saint Francis employees volunteering their time and talents across eastern Oklahoma, extending care into neighborhoods and nonprofit partners. Thank you for the trust you place in Saint Francis Health System. We are grateful to serve alongside you as we continue lighting the way to a healthier tomorrow — together.

With sincere appreciation,

SAINT FRANCIS HOSPITAL ACHIEVES LEVEL I TRAUMA CENTER VERIFICATION

S TRENGTHENING LIFE-SAVING CARE FOR EASTERN OKLAHOMA

Saint Francis Health System reached a major milestone with the verification of its Level I Trauma Center by the American College of Surgeons. This full three year verification, the highest available designation, reaffirms Saint Francis as the premier provider of trauma care in eastern Oklahoma, setting a gold standard for both adult and pediatric trauma services.

As the first hospital in the region to earn a three year non provisional designation, Saint Francis is now equipped to provide the highest level of trauma care, offering immediate and long term life saving resources. The verification ensures that trauma surgeons, neurosurgeons, and other specialists are on site 24/7 to care for the most serious emergencies.

“This achievement is a direct result of years of investment and collaboration,” said Dr. Cliff Robertson, president and CEO of Saint Francis Health System. “Level I verification affirms that world class trauma care is not reserved for the largest metropolitan areas. It is available right here in Tulsa, and it’s built to grow and sustain for the future.”

Saint Francis’s trauma center serves patients from across eastern Oklahoma, with more than half of trauma patients coming from rural communities, where access to specialized care is often limited. By becoming a Level I center, Saint Francis ensures that patients, especially those from smaller or underserved areas, receive the highest level of care close to home.

The center also plays a critical role in training the next generation of physicians. Through a public private partnership with the Oklahoma State University Medical Authority, funded by the Oklahoma Legislature, Saint Francis

helps train medical students and residents in trauma care, ensuring that Oklahomans will continue to benefit from advanced care for generations to come.

For over 65 years, Saint Francis has been committed to investing in the health of Oklahoma, establishing a legacy of excellence in trauma, pediatric, and critical care. As the only hospital in the region with pediatric specialties and a pediatric emergency center, Saint Francis offers advanced trauma care for both adults and children, supported by the area’s only dedicated children’s hospital.

This Level I Trauma Center designation is not just a title—it’s a commitment to improving the health and safety of the community, particularly in rural areas where specialized trauma care has often been out of reach. Saint Francis’s new status solidifies its position as a leader in trauma care and as a vital healthcare resource for the entire region.

Level I verification means more lives saved, faster care and more resources for the most critically injured patients.’

‘This reflects decades of investment by Saint Francis and our commitment to our community.

Dr. Brock Goodwin

Trauma Program Medical Director

Trauma Sergeon

NO PLACE LIKE HOME: SAINT FRANCIS AT HOME TAKES THE HOSPITAL TO YOUR DOORSTEP

TO CELEBRATE THE EXPANSION OF SAINT FRANCIS AT HOME, LEADERS CUT A RIBBON IN FRONT OF A DISPATCHHEALTH MOBILE UNIT.

There’s a simple idea guiding the expansion of Saint Francis at Home: People heal best where they feel most comfortable.

As Saint Francis Chief Strategy Officer Meg Zacks puts it, “After all, in The Wizard of Oz, when Dorothy clicked her heels together, she didn’t repeat, ‘There’s no place like hospital.’”

That philosophy is shaping how Saint Francis Health System delivers care—by moving more healing services beyond traditional medical buildings and into patients’ homes. Saint Francis at Home programs are a response to changing patient needs, strong clinical evidence and growing demand for care delivered where people live. Within Saint Francis’ primary and secondary service areas, demand for home‑based healthcare is projected to grow by 20% over the next decade.

“We’re building a new hospital, and it’s going to be there ... and there ... and there,” Saint Francis President and CEO Dr. Cliff Robertson said, looking out a window of one of the health center’s towers and pointing at Tulsa homes.

Programs such as Hospital Alternative and Skilled Alternative allow appropriate patients to receive high‑acuity, hospital‑level care at home while maintaining the same physician oversight, safety standards and clinical protocols found in inpatient settings. This approach not only supports patient preference but also helps open hospital beds for patients with the most complex needs, strengthening access across the community.

Home‑based healthcare is extremely popular with patients and caregivers, offering greater comfort, familiarity and connection during recovery. The model is also supported by strong outcomes. Studies show that care delivered at home can result in lower mortality rates and result in fewer hospital‑acquired complications. Hospital readmissions can be reduced by 20% compared to traditional hospitalization.

To deliver this level of care, Saint Francis partners with DispatchHealth®, a national leader in high‑acuity care in the home since 2013. DispatchHealth currently serves 25 markets in 17 states and has supported more than 55,000 patients hospitalized at home. The model was the first to receive In‑Home Hospital Care Accreditation from the Accreditation Commission for Health Care (ACHC), reflecting a rigorous commitment to quality and safety.

Beyond individual patients, Saint Francis at Home represents a meaningful community benefit. Delivering care in the home allows the health system to create capacity in a less capital‑intensive way, supporting sustainability while meeting growing community needs.

By reimagining where healing happens, Saint Francis is expanding access, improving outcomes and honoring a simple truth: There truly is no place like home.

SAINT FRANCIS HOSPITAL SOUTH COMPLETES $357 MILLION EXPANSION

STRENGTHENING HEALTHCARE ACCESS FOR THE COMMUNITY

Saint Francis Hospital South completed a significant $357 million expansion in January 2026. The project that broke ground in 2021 greatly enhances the hospital’s capacity and services to meet the growing healthcare needs of south Tulsa and surrounding communities, including Bixby and Broken Arrow.

The new facilities span more than 280,000 square feet of new construction and includes 51,000 square feet of renovated space. With this expansion, the hospital nearly doubles its inpatient bed capacity, bringing the total to 194 beds. The project also adds 14 new operating rooms, significantly enhancing surgical capabilities, and doubles the critical care capacity, ensuring the community has access to high quality care during times of urgent need.

Dr. Cliff Robertson, President and CEO of Saint Francis Health System, emphasized that this expansion is a proactive investment in the community. “Caring for a community means investing ahead of growth, not simply reacting to it,” Dr. Robertson said. “This expansion reflects our long term commitment to ensuring families have access to high quality care close to home, today and in the years ahead.”

Beyond expanding healthcare access, the project is expected to generate a significant economic impact. It will support over 450 new jobs at the hospital and is projected to contribute more than $614 million to the regional economy.

KEY COMPONENTS OF THE EXPANSION INCLUDE:

Expanded critical, progressive, and medical-surgical care units

Enhanced imaging services, including new CT and MRI machines

A larger, more welcoming hospital lobby and chapel

According to an economic impact study from the Tulsa Regional Chamber, the expansion will generate nearly $260 million in labor income and contribute over $350 million in economic output to northeast Oklahoma.

The expansion underscores Saint Francis Health System’s dedication to planning ahead for the community’s growth, ensuring that the people of Tulsa and surrounding areas continue to receive the care they deserve, without having to travel far from home.

Saint Francis Hospital South is now better positioned than ever to meet the evolving healthcare needs of the region while strengthening its role as a top rated, high performing facility. It is a five star rated hospital by CMS and has earned a High Performing designation in maternity care for 2026 by U.S. News & World Report.

A coffee shop and new dining spaces for patients, visitors, and employees

Increased parking to accommodate more visitors, employees, and patients

This expansion ensures we can continue to grow alongside our community. As the region grows, this allows us to meet patients’ needs with the right space, services, and caregivers — now and well into the future.

“ ”

of Saint Francis Hospital South and Saint Francis Hospital Vinita

“WOW!” A MILESTONE MOMENT FOR MUSKOGEE

“Wow!” That was the word Saint Francis Hospital Muskogee President Michele Keeling used to open the official celebration marking the completion of the hospital’s $286.6 million expansion, and it perfectly captured the moment. She invited the crowd to say it with her, setting the tone for a day filled with pride, gratitude, and anticipation.

The new facility stands as one of the largest structures in Muskogee and one of the most significant healthcare investments in the region’s history.

This expansion includes larger, modern patient rooms, expanded critical care capacity, upgraded infrastructure, and advanced medical technology. It is poised to create more than 100 new jobs and generate over $25 million in annual economic output for Muskogee County. The total economic impact for northeastern Oklahoma is estimated at $449.1 million. This project is part of Saint Francis Health System’s long term plan to ensure that rural residents have access to top tier healthcare.

“The new patient tower is an essential component of our plan to modernize hospital infrastructure and improve access to high quality healthcare,” said Dr. Cliff Robertson, president and CEO

of Saint Francis Health System. “This expansion is not just about building a bigger facility; it’s about investing in the future of rural healthcare and enhancing the quality of life for those we serve.” Completion of the patient tower marks the largest healthcare investment in Muskogee history.

The project was more than a decade in planning and three years in construction. Dr. Robertson called the expansion a generational investment.

“It isn’t very often that a community gets to experience the impact of what is essentially a new hospital,” Robertson said. “This is an investment that will live for generations.”

Oklahoma State Senator Avery Frix highlighted the significance of the moment for rural healthcare.

“While other rural communities are closing hospitals, Muskogee is opening a brand‑new, state‑of‑the‑art facility,” he said. “That’s something to be proud of.”

This space is designed not just for modern medicine, but for the future of care close to home.

Leading this hospital has been the honor of a lifetime,” Keeling said. “This project reflects the collaboration it takes to sustain and grow healthcare in rural America. Together, we’re building a future where our neighbors don’t have to travel miles for care and where every patient feels our values of dignity and excellence.

“ ”

OUR COMMUNITY BENEFIT

EXTENDING CARE BEYOND THE WALLS

On a warm August evening at Chamberlain Park in Tulsa, Saint Francis Health System employees stepped into the community — unloading crates of fresh produce, greeting neighbors and offering health screenings at a Community Food and Resource Festival hosted by Food on the Move. The scene reflected Saint Francis’ growing commitment to extend care beyond its facilities and into the communities it serves.

“ ”The August festival was one of many monthly volunteer opportunities Saint Francis began organizing in 2024. Each month, 20 to 50 members of Team Pink have regularly stepped into the community each month, partnering with organizations such as Up With Trees, Little Light House, Camp Erin, Catholic Charities in Muskogee, Filling the Void, City Lights, Emergency Infant Services, City Year Tulsa, BeHeard Movement and Saint Francis Tulsa Tough.

Saint Francis Vice President of Community and Government Affairs G.T. Bynum said the monthly efforts grew out of the recognition that the health system had more to offer.

Whenever we offered a volunteer opportunity, we would see the spots fill up immediately,” Bynum said. “So, we’ve created these monthly volunteer opportunities with key community partners, and it is powerful to see that presence and healing ministry of Christ extending beyond the walls of our facilities and out into the communities we serve.

At Chamberlain Park, four Saint Francis volunteers staffed a blood pressure clinic, offering screenings and one‑on‑one conversations about heart health. Others helped distribute produce and connect attendees with additional resources. The festivals are intentionally high‑energy events — designed not only to feed the hungry, but to restore dignity, foster connection and help form community.

For Gina Iron, Saint Francis Case Management System Director and organizer of the August effort, the day was a clear expression of the health system’s mission: To extend the presence and healing ministry of Christ in all we do.

“When our people show up — whether they’re taking blood pressures, hand ing out food or simply listening — that is the mission in action,” Iron said. “These moments remind us that heal ing doesn’t always happen in a hospital room. Sometimes it happens in a park, across a folding table, through com passion and connection.”

As Saint Francis continues its monthly volunteer efforts into the coming year, leaders anticipate even deeper partnerships and broader community impact. Each project reinforces a simple truth: Saint Francis’ strongest asset is its people — and through them, the healing ministry of Christ continues to reach far beyond hospital walls.

SAINT FRANCIS SERVES DAY:

GIVING BACK ACROSS EASTERN OKLAHOMA

More than 250 Saint Francis employees volunteered on December 7, 2025, to celebrate the health system’s history and mission with acts of service.

During Saint Francis Serves Day, volunteers handed out food baskets, prepared food for public feeding programs, helped clean and update local nonprofit facilities, put up holiday decorations and helped stage an art show for a nonprofit serving people with disabilities.

The event always falls on the first Saturday in December, a date chosen to honor the health system’s founder, W.K. Warren Sr, who’s birthday is December 3, and the feast day of the health system’s patron and namesake, Saint Francis Xavier.

“From providing food to the hungry to offering Christmas joy to those facing life’s challenges, we made a lasting impact,” Saint Francis President and CEO Dr. Cliff Robertson said to volunteers that day. “Where there was darkness, we brought hope and light.” Echoing the Saint Francis Vision, he added, “In moments like these, we truly are lighting the way to a healthier tomorrow.”

Like Saint Francis, the event reached throughout eastern Oklahoma with volunteers working in McAlester, Muskogee, Vinita and across Tulsa. Charities served included Little Light House, The Parent Child Center, Hospitality House, City Lights, Filling the Void, Lindsey House, Emergency Infant Services, The Center and Catholic Charities in Tulsa, Muskogee and McAlester.

SAINT FRANCIS TAKES BOLD STEPS TO PROTECT RURAL HEALTH

EXPANDING ACCESS IN MUSKOGEE, BRISTOW, AND EUFAULA

Saint Francis Health System continues its unwavering commitment to improving healthcare in rural Oklahoma with significant expansions in Muskogee, Bristow, and Eufaula. These strategic investments are aimed at strengthening healthcare access for underserved communities, offering essential services, and ensuring that rural residents have access to world class care close to home.

Saint Francis Hospital Muskogee opens new $286.6 million expansion.
Saint Francis partners the Bristow community to continue hospital services.
Saint Francis Hospital South opens completes $356 million expansion.

A FUTURE OF GROWTH AND HEALTHCARE EXCELLENCE

Saint Francis Health System’s continued expansion into rural communities exemplifies the health system’s commitment its vision of “Lighting the Way to a Healthier Tomorrow”. By providing better access to advanced care, creating jobs, and investing in the future of rural healthcare, Saint Francis is helping to ensure that every Oklahoman has access to the care they deserve.

EUFAULA: BRINGING HEALTHCARE BACK TO A RURAL COMMUNITY

Saint Francis is also returning essential healthcare services to Eufaula, where the local hospital closed nearly a decade ago. The health system is developing a new emergency department with limited laboratory services and mobile imaging, alongside the relocation of the existing Warren Clinic Eufaula to a new site. This will allow Saint Francis to provide crucial healthcare services to the community once again.

“Saint Francis Health System remains committed to investing in rural healthcare,” said Saint Francis President and CEO Dr. Robertson. “We are excited to bring vital healthcare services back to Eufaula, ensuring that residents have access to the care they need and a direct pipeline to advanced specialty and Level I trauma care in Tulsa.”

The new emergency department is expected to open in the later part of 2026, with the clinic relocation completed this spring. This development will enhance healthcare access in a region that has long faced challenges in securing consistent medical care.

BRISTOW AND CREEK COUNTY: ENSURING CONTINUED ACCESS TO CARE

In Bristow, Saint Francis partnered with the Bristow Hospital Authority to ensure the community’s hospital remains open and continues to meet local healthcare needs. This new partnership, approved by the Bristow City Council in November 2025, transferred the hospital’s operations to Saint Francis in February 2026. This partnership strengthens access to essential services, including emergency care, imaging, physical therapy and laboratory services, and establishes a direct pipeline to advanced specialties and Level I trauma care.

“We are proud to partner with Bristow to keep its hospital here for the long haul,” said Collin Henry, Senior Vice President of Business Development at Saint Francis Health System. “Rural hospitals are critical to community health, and we are excited to grow with the area.”

The expanded services will provide the community with continuous access to critical care, while also benefiting from the Saint Francis Health System’s extensive resources and advanced specialties.

Francis announces it will take over 9 of the existing Medwise locations.
launch of Saint Francis at Home.
Saint Francis brings care back to Eufaula after the local hospital closed nearly a decade ago.

MEDICAL STUDENTS BREAK BARRIERS FOR EXPECTANT MOTHERS AT SAINT FRANCIS XAVIER CLINIC

Two Schweitzer Fellows have combined their passions and medical training to address a growing need at Saint Francis Xavier Clinic. Dannie Garcia and Olgaby Martinez, first‑generation college students from immigrant families, brought a shared understanding of the challenges many Spanish‑speaking families face in healthcare settings.

Their backgrounds made the second year students at OU School of Community Medicine ideal candidates for the Tulsa Schweitzer Fellowship, a program meant to spark solutions to gaps in healthcare. The Tulsa based program also awards fellows a $3,000 stipend. They spent the past year focused on one of the most significant barriers they saw among patients: language.

“I always think about my family and how the hospital can be scary and intimidating. A big part of that is not knowing what to expect or what is going on,” Dannie said, remembering the times she translated for relatives while she was still in elementary school.

Olgaby witnessed similar situations volunteering as a medical student. She

remembers a Spanish‑speaking mother who arrived with her teenage son to receive a diagnosis of advanced blood cancer.

“I couldn’t imagine a high school student with no medical knowledge having to translate,” she said, thankful she was there to step in. “It would be emotionally devastating to have to learn that and then transfer it over to your mom.”

National studies show that as few as 7% of doctors are truly fluent in Spanish, underscoring the need for future physicians like Dannie and Olgaby. They saw that need at Xavier Clinic, which led them to team up on their fellowship project and create a Spanish‑language maternity program.

The program included four classes: Intro into Pregnancy, Diet and Nutrition, Preparing for Delivery and Postpartum and Lactation and Bottle Feeding.

To ensure the curriculum reflected real needs, they began with a survey for expectant mothers. They shadowed interpreters, attended lactation classes, observed a delivery and consulted with doctors at Saint Francis Hospital.

Once they identified gaps, they partnered with community organizations to find solutions. Safe Kids Tulsa Area, which is led by Saint Francis Children’s Hospital, provided car seat education, the Tulsa Health Department offered WIC resources and the Parent Child Center of Tulsa contributed parental support.

“We want them to have medical competency so they know what questions to ask and what kinds of decisions they can make for themselves,” Olgaby said. “If you can’t communicate with someone it is difficult to trust in them. And the medical system requires a lot of trust,” Dannie added. “We really aimed for these women to feel confident and empowered.”

Although their fellowship year has ended, both women hope their work inspires future Spanish‑language classes at Xavier Clinic.

Both future physicians say they plan to continue to work in underserved communities and use their bi lingual skills to improve healthcare for Spanish speaking communities.

ONLY STEPS AWAY FROM THE EMERGENCY ROOM… FOR A REASON

SAINT FRANCIS HOSPITAL HAS A CONVENT

Just steps from the emergency room at Saint Francis Hospital sits something many visitors might never notice:

The Religious Sisters of Mercy live there intentionally, placing themselves at the heart of hospital life. Their chapel sits near the emergency department, where they often hear helicopters arriving, stretchers moving through the halls and overhead emergency calls.

When those moments happen, the sisters pray.

“We pray for Saint Francis patients, families and staff in their prayers” said Sister Mary Gretchen Hoffman. “We name them specifically during evening prayer and Mass.”

“We’re praying for you or with you,” Sister Mary Cora Uryase said. “You may have a supportive family, but we’re family here too.”

For the sisters, their presence is a form of what they describe as “emergency medical spiritual care.” When physical healing isn’t always possible, they believe prayer provides another form of support.

“There are times when we can’t heal someone physically,” Sister Marysia Weber explains. “But the power of God is there.”

Much of their work is unseen. Many staff members may not even realize sisters live inside the hospital, quietly supporting the community through prayer.

For the sisters, living inside the hospital keeps them close to those who need care most.

OFFERING HOPE IN THE DARKEST OF DAYS:

NEW CENTER OF EXCELLENCE TAKES DEPRESSION AND SUICIDALITY OUT OF THE SHADOWS

For too many individuals and families, depression and suicidal thoughts are faced quietly, often accompanied by stigma and shame. That isolation is too often deadly.

Through the new Jean Marie Warren Center of Excellence for the Treatment of Depression and Suicidality at Laureate Psychiatric Clinic and Hospital, Saint Francis Health System is working to change that narrative — by expanding access to evidence‑based care ... advancing treatment ... and offering hope when it is needed most.

The Center of Excellence is designed to address one of the most urgent public health challenges of our time. Each year, more than 10 million Americans seriously consider suicide, and nearly 50,000 die by suicide.

“But it’s not just about numbers,” said Ken Moore, president of Laureate Psychiatric Clinic and Hospital. “It’s

about human beings who are suffering and what we can do to reach them on the darkest days of their lives.” The Center of Excellence brings together psychotherapy and interventional psychiatry using evidence‑based, trackable approaches that allow clinicians to tailor care and measure progress over time.

Laureate leaders describe the care model as a “gold standard,” focused not only on symptom relief, but on restoring connection, function and hope.

The Center of Excellence is made possible through the generosity of Jean Marie Warren and the Warren family, whose long‑standing commitment to healthcare continues to shape services across the region. Their support reflects a belief that access to high‑quality mental healthcare is not a luxury, but a community responsibility. For families who have experienced the

is a gift to our entire community. “ ”
Because of the Warren family’s generosity, thousands of lives — frankly, generations of individuals — will be touched,’

‘This

impact of severe depression firsthand, the center represents both remembrance and resolve. The pain and disruption caused by depression can strain relationships and leave loved ones feeling helpless. The goal of the center is to intervene earlier, treat more effectively and reduce suffering for patients and those who care about them.

As part of Saint Francis Health System’s broader commitment to community benefit, the Jean Marie Warren Center of Excellence stands as a promise: that mental health care will be compassionate, innovative and accessible — and that no one facing depression has to walk that path alone.

BUILDING A DEMENTIA-FRIENDLY COMMUNITY

Laureate Psychiatric Clinic and Hospital and Saint Francis Hospital Vinita are helping lead Oklahoma’s effort to create more dementia‑friendly communities through their involvement in Dementia Friendly Oklahoma.

The statewide initiative led by the Oklahoma Department of Health focuses on awareness and education to better support people living with dementia and the family members and care partners who support them. Oklahoma is part of the Dementia Friendly America® Network, a national movement working to make communities more inclusive and supportive.

Being dementia friendly means more than showing kindness. It is about creating places where people living with dementia and their care partners feel respected, included, and supported in everyday life.

Healthcare organizations, businesses, faith groups and communities all play a role in building environments that reduce confusion, encourage under standing, and support quality of life.

Through education and continued learning, Laureate and Saint Francis Hospital Vinita are helping set an example of what dementia‑friendly care can look like. Their participation reflects an ongoing commitment to

patients, families, and the communities they serve, helping create a more understanding and supportive Oklahoma for everyone affected by dementia.

Laureate has an extensive network of senior behavioral health programs located throughout Eastern Oklahoma.

Loving and faithful God, We give You thanks for the legacy entrusted to us—

From the first foundation that was laid, You have guided the mission of Saint Francis Health System.

You who call us into a ministry of healing and service, Keep us rooted in our Catholic heritage, Which is the bedrock of all we do.

May we uphold the gold standard of excellence Not for our own sake, But for Your glory And for the good of all entrusted to our care.

We ask this through Christ our Lord. Amen.

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