2023 Report to the Community

Shel tering Arms Corporation

02

Shel tering Arms Foundation

H E LPI N G PEO PL E FIN D TH E POWE R TO OVERCO M E

Shel tering Arms Institute

YEAR I N REVIEW 2023

Leadership ADMINISTRATIVE OFFICERS Fiscal Year 2023 (10/1/22 - 9/30/23) Dianne V. Jewell, PT, DPT, PhD President & CEO, Sheltering Arms Corporation Alan Lombardo, FACHE CEO, Sheltering Arms Institute, a collaboration with VCU Health John “Mac” L. McElroy III President, Sheltering Arms Foundation Richard Kunz, MD

Amanda Worley VP, Human Resources

AVP, Outpatient Therapy Services

Misty Woodward, MScM, BSN, RN VP, Chief Nursing Officer Alex Grisham, CISSP, ITIL VP, Information Technology

1

VP, Quality and Care Coordination

James S. Litsinger, CPA

VP, Chief Rehabilitation Officer

(Source: Feedtrail® and Press Ganey® patient surveys)

Linda M. Tiemens

Bryan Gilreath, PT, DPT, OCS

Matt Wilks, PT, MSPT, NCS

of patients would recommend Sheltering Arms Institute to their friends and loved ones

VP, Philanthropy, Sheltering Arms Foundation

Chief Medical Officer

VP, Chief Financial Officer

98%

Kelly del Campo Merricks, CFRE, MBA

Tanza W. Westry AVP, Hospital Operations Patrick Zuniga, MBA, CRCE-I AVP, Revenue Cycle and Health Information Management

A message from our leaders Every day, our collaboration enables people who have experienced injury or illness the opportunity to achieve outstanding outcomes through our continuum of care.

Though we opened our inpatient facility only a few years ago in 2020, the inpatient and outpatient physical rehabilitative care we provide, as well as fitness and wellness services offered by Sheltering Arms, increases access to a breadth and quality of services that is unrivaled in the commonwealth and is nationally recognized.

SHELTERING ARMS CORPORATION BOARD OF DIRECTORS Peter A. Zedler, MD, Chair Teresa Reynolds DiMarco, Vice Chair Holly Antrim Kimberly R. Baine, CPA Peter H. Bowles John D. Burns, MBA, FACHE W. Lee Chaney III, CPA David E. Constine III

JOINT VENTURE BOARD OF MANAGERS

FOUNDATION BOARD OF DIRECTORS

Dianne V. Jewell, PT, DPT, PhD, Chair

Theodore W. Price, Chair

Karah L. Gunther, JD, MHA, Vice Chair

Richard M. Bagby

Kimberly R. Baine, CPA

Peter H. Bowles, Vice Chair Gina P. Bass

David X. Cifu, MD

Andy H. Bennett (through December 2022)

Ilvy Cotterell, MD (through March 2023)

Michael W. Bor

Edward F. Gerardo

Charles M. Caravati III (through May 2023)

Lawrence E. Gibson (through December 2022)

Patricia B. Cushnie, BSN, MEd

Ashby R. Hackney

Hampton Eubank (Ex-Officio)

Barbara H. Dunn, PhD, RN

In 2023—our first year eligible—U.S. News & World Report ranked Sheltering Arms Institute the 29th best rehabilitation hospital in the nation and #1 in Virginia.

Patricia B. Cushnie, BSN, MEd (through December 2022) Sandra M. Douglas, JD, CHC, CHPC

Ryan Raisig, MHA, FACHE

Lawrence E. Gibson

This level of care for patients and their families is only possible because of the commitment of so many people in our community. We are grateful to everyone who makes this a reality: generous donors, volunteers, talented healthcare professionals, and a wide array of highly specialized community partners.

Michael Roussos

Edward F. Gerardo

Ashby R. Hackney

Muhammad Irfan Saeed, MD

Lawrence E. Gibson

Russell B. Harper

Leslie Wyatt, RN, MS (through December 2022)

Michael Jarvis

In addition to the recognition from U.S. News, this year in review illustrates the reach of the organization’s achievements and some of the people touched by our mission. While so much was accomplished in the past year, we are still early in our journey to reinvent rehabilitation for life beyond limits and many more opportunities lie ahead.

We are grateful for all that has been accomplished and eagerly look forward to the future.

Dianne V. Jewell, PT, DPT, PhD

Alan Lombardo, FACHE

President & CEO, Sheltering Arms Corporation

CEO, Sheltering Arms Institute, a collaboration with VCU Health

Ashby R. Hackney Theodore W. Price, Foundation Board Chair

President, Sheltering Arms Foundation

Lisa Taylor Powell Ashley K. Tischer (Ex-Officio)

JUNIOR BOARD OFFICERS (June 2022 - June 2023) Ashley Krupin Tischer, President

Sara Abigail Fishero, Treasurer

Hampton Moore Eubanks, President Elect

Allison White Monette, Sponsor Outreach Chair

Sarah Poitevent Porter, Past-President

Julie Hazelip Antrim, Sponsor Chair

Alyson Green Croft, Bal du Bois Co-Chair

Lillibet Snellings Kyte, Professional Development Chair

Elizabeth Pratt Stephens, Recording Secretary

Paul Rick Kelley Sue H. Schutt

Leslie Wyatt, RN, MS (through December 2022)

Sarah Ann Hardee Knier, Bal du Bois Co-Chair John “Mac” L. McElroy III

Peter A. Zedler, MD

Margaret Cogar Brock, Corporate Sponsor Chair

LaTasha S. Turpin (through June 2023) Leslie Wyatt, RN, MS Peter Zedler, MD, SAC Corporate Board Chair (Ex-Officio)

FOUNDATION OFFICERS John “Mac” L. McElroy III, President Kelly del Campo Merricks, CFRE, MBA, Secretary James S. Litsinger, CPA, Treasurer

Eugenie Valentine Calderon, Corresponding Secretary

2

Inpatient News Since opening in June of 2020, Sheltering Arms Institute has become a nationally ranked, destination physical rehab hospital and we are continuing to grow and expand.

Expansion of Inpatient Hospital Approved In October 2023, Sheltering

“Since we opened in 2020,

Arms Institute received approval

we have seen immense need

from the Virginia Department of

for the high-quality physical

Health to expand our inpatient

rehabilitation services that

rehabilitation hospital following

our team members provide,

a certificate of public need

serving more than 8,000 people

(COPN) application process.

from across the Mid-Atlantic region and beyond,” said Alan

The 30 additional beds, which

Lombardo, CEO of Sheltering

will also be used to provide

Arms Institute.

rehabilitative care, will bring the hospital’s total number of beds to 144. The new patient rooms will be built on the hospital’s fourth floor. Currently shell space, it was constructed as part of our 212,000-square-foot structure in anticipation of future

“Our goal is to further increase access to help people achieve their best recovery and live healthy, independent lives.”

needs. The total capital cost of the project is an estimated

26

$20 million with anticipated States from which patients have traveled for care

2,362 3

funding to include a combination of bank financing and equity contributions from joint venture members Sheltering Arms and

Total number of INPATIENTS served in FY23

VCU Health.

Construction is expected to begin late 2024 and take approximately one year to complete.

GIFTS MADE IN HONOR OF (1 /1/23 – 12/31/23) Anna Albright Mr. and Mrs. Andre S. Basmajian Becky Alwood

Sheltering Arms Institute

RECEIVES NATIONAL RECOGNITION

29th in Nation

1

# in Virginia

for Physical Rehabilitation

by U.S. News & World Report

Mr. and Mrs. Christopher O. Grandle Mr. and Mrs. Claude A. Raible Mr. Keith K. Smith Kyle Amey Ms. Amanda Moore Eleanor Angle Mr. and Mrs. H. Michael Ligon Ms. Eleanor Thomson and Mr. James Smith Wesley Ashberry The Closing Shop, LLC Dehnert, Clarke & Co., PC TowneBank Mary Baker Mr. and Mrs. Ramon E. Chalkley III Melissa W. Banta Mr. Mattew R. Wilks John Bapties Mr. and Mrs. Silas S. Shelburne Caitlin Barden Mr. and Mrs. F. Wendall Latham

One of the earliest strategic goals

experience. These rankings assist

of Sheltering Arms Institute was to

patients and their doctors in

be nationally recognized. In summer

choosing the right hospital for

2023, U.S. News & World Report

them.

named Sheltering Arms Institute one of the Best Hospitals in the country and among the Top 50 for physical rehabilitation.

Recognitions like these only happen with an outstanding team effort.

Since opening, our community of team members, patients,

In our first year eligible, and of

caregivers, volunteers, community

the 1,041 physical rehabilitation

partners, and donors have helped

hospitals evaluated, only 12%

build Sheltering Arms Institute’s

won “Best” honors, excelling at

reputation. Our commitment and

factors such as clinical outcomes,

courage to pursue excellence is now

level of nursing care, and patient

recognized on a national stage.

Nancy S. Barret

Linda Bonham Mr. and Mrs. Robert D. Carter, Jr. Ms. Laverne A. Terry Dr. Charles H. Bonner Criss and Gary Faison Peter H. Bowles Dr. Anne H. and Mr. John L. McElroy III Kit and Turner Bredrup Mr. and Mrs. M. Bagley Reid Alli Cadematori Mr. and Mrs. Claude A. Raible Linwood W. Carroll Mrs. Brenda W. Carroll Dr. Will Carter Ms. Eugenia H. Borum Mr. and Mrs. Ramon E. Chalkley III Dr. and Mrs. David X. Cifu Dr. Arthur L. Kellerman and Mrs. Leila Taaffe Hudson T. Ciucci Ms. Joan H. Ciucci Alison Clarke Mr. Matthew R. Wilks Stacie Cole Dr. and Mrs. Jaimoon M. Shim

Chesapeake Bay Circle of the King’s Daughters and Sons Mrs. Charles M. Terry, Jr.

Estelle D. Cooper

Andy Bennett

Mrs. Phoebe F. Antrim Capt. Darl W. Jewell, Jr. and Dr. Dianne V. Jewell Caitlyn Davies Mr. and Mrs. Ramon E. Chalkley III Constance Dawson Mrs. Cassandra Huggett Deaf Family Members Mr. and Mrs. Kenneth D. Selfe Joshua Denoncourt Mr. and Mrs. Claude A. Raible

Capt. Darl W. Jewell, Jr. and Dr. Dianne V. Jewell Justin W. Bennett Ms. Jacqueline M. McCay William L. “Berry” Berry John and Carolyn Bierowski and Family Caroline Betz Mrs. Connie Christian Mrs. Martha B. McFadden John and Carolyn Bierowski Ms. Shirley A. Riggleman Lori Blair Ms. Susan O. Coffey Jonathan Blosser Mrs. Tolly S. Harris Mrs. Martha J. Taylor

Mrs. Logan-Ann Bruce Patricia B. Cushnie, BSN, MEd

Meredith F. Dunford Mr. and Mrs. Douglas D. Callaway Barbara H. Dunn, PhD, RN Mr. and Mrs. Jim Shearer

4

Inpatient Numbers CONDITIONS TREATED BY VOLUME

Stroke Brain Injury Neurological Conditions Other Spinal Cord Injury Fractures General Orthopedic Cardiac

2,369

Amputation

TOTAL

Multiple Trauma with TBI or SCI Multiple Trauma without TBI or SCI Joint Replacements Pulmonary Guillain-Barré syndrome Burns Arthritis

FUNCTIONAL IMPROVEMENT

SAI 31.8 Nation 29.5 0

50

Functional improvement is a multi-faceted measurement of physical skills and abilities between admission and graduation. On average, patients who receive inpatient rehabilitation from Sheltering Arms Institute accomplish gains in mobility and self-care that are significantly greater than the national average.

GRADUATE TO COMMUNITY

SAI 78.2%

Patients who receive physical rehab at Sheltering Arms Institute have a higher chance of returning home versus returning to acute care or going to a skilled nursing facility.

Nation 76.4% 0

100

THERAPY MINUTES PER DAY

SAI 139.6

Research has found that individuals who receive more therapy per day following illness or injury have better outcomes than those who receive fewer hours.*

Nation 136.6

100

5

150

*www.biausa.org/professionals/research/tbi-model-systems/is-more-therapy-per-day-better

Suellen Henneberry utilizes the Bioness Vector bodyweight support system.

GIFTS MADE IN HONOR OF continued Carolyn Estes

Kim Johnson

Mrs. Martha J. Taylor

Mrs. Connie Christian Mrs. Martha L. Robertson

Reverend Dr. Gloria Flowers Capt. Darl W. Jewell, Jr. and Dr. Dianne V. Jewell Judge and Mrs. John E. Wetsel Armistead G. Foster Ms. Kimberly E. Wright Friends of Pocahontas State Park Mr. and Mrs. David W. Gammon Lawrence E. Gibson Mr. and Mrs. Wilson H. Flohr, Jr. Bryan C. Gilreath

Yolanda L. Johnson Mr. and Mrs. Daniel Kemp Shari Johnston Mrs. Susan H. Henry Thomas G. Kaczmarek Lori Kaczmarek Paul “Rick” Kelley Ryan Kelley Ted and Carol Price Mrs. Katie Thaeder

Ms. Becky Alwood Mr. Matthew R. Wilks

Rosie Kelly

Stephen and Cheryl Goddard

Jenny Lankford

Mrs. Warren M. Goddard, Jr. Ann and Bill Griffin Mr. Richard Truscott Russell B. Harper Mr. and Mrs. E. Claiborne Robins, Jr. Mildred M. Heltzer Mr. Reed Henderson Nick Hopson Ms. Eugenia H. Borum Ms. Rebecca A. Shown Dr. Jessica Hupe Mr. and Mrs. F. Wendall Latham Dr. Jessica Hupe & Team Mr. and Mrs. W. G. League Sandi Jarratt Dr. and Mrs. Jaimoon M. Shim J. Michael Jarvis, Jr. Mr. Jonathan Price Mr. Thomas Price Daniel Jeter & Jamie Jeter Mrs. Sharon W. Jeter Dr. Dianne V. Jewell Ms. Valerie DiFebo Dr. Anne H. and Mr. John L. McElroy III Deuce Jewell Rhonda L. Riggleman

Mr. and Mrs. Wayne H. Pushie Mr. Matthew R. Wilks Cait Larkins Mr. and Mrs. Gregory A. Kalata Jenson Larrimore Mr. and Mrs. Graham Ramsay Jim Litsinger Jackie and Peter Bowles Mrs. Helen Weaver Alan Lombardo Ms. Mary M. Hutchinson Dr. Anne H. and Mr. John L. McElroy III Maxine Lovellette Ms. Nancy S. Barret Mrs. Richard R. Lower Mrs. Alexander J. Kay, Jr. Charles S. Luck IV Mrs. Ann Crossingham Cannon Cynthia and Shep Haw Mr. and Mrs. Theodore Ortwine Mrs. Jennie Purkey Despina Y. Matzanias Mr. Zachary Matzanias Madeline H. Mayhood Ms. Sharon C. Carter John L. “Mac” McElroy III Mr. and Mrs. George C. Howell III

Mary Earle McElroy Mr. John L. McElroy, Jr. Mr. and Mrs. M. Bagley Reid Ms. Ellen E. Spong Mary Denny Wray Christine Mcquay Mr. and Mrs. William F. Griffin, Jr. Joanna Moore Mr. Matthew R. Wilks Wanda Murray Mr. Tyrone W. Murray John Noiseux Ms. Linda Ferguson Virginia Copeland Norfleet Mrs. Jennifer Kennedy Amanda Norton Ms. Eugenia H. Borum Katherine Oldhouser Mrs. Isabel J. Dowrick Tracy B. Partridge

Wayne Resch John and Carolyn Bierowski Lisa B. Resch Mr. and Mrs. Robert W. Resch, Sr. Rhonda L. Riggleman

Sheltering Arms Institute Reynolds Center Team Members

John and Carolyn Bierowski Alison Clarke Mr. and Mrs. Alan Lombardo Dr. Anne H. and Mr. John L. McElroy III

Sheltering Arms Institute Stroke Team James P. McGowan, MD

Kelly del Campo Merricks and Jason Thomas Merricks Mrs. Lesley W. Phillips

Sheltering Arms Institute TBI Unit Mr. and Mrs. Daniel J. Pezzana Mr. Richard C. Webb II

Dr. Shelby Johnson Wright

Sheltering Arms Institute Third-Floor Team

Shirley Riggleman Kelly del Campo Merricks and Jason Thomas Merricks Dan Roquemore Mr. and Mrs. Albert A. Dranoff Mr. and Mrs. F. Wendall Latham Dr. Claire Rosenbaum and Mr. Robert Rosenbaum

Mrs. Charles M. Terry, Jr.

Mrs. Mildred M. Heltzer

Vivian Perkins

Sue H. Schutt Mr. and Mrs. William F. Schutt

North River Circle of the King’s Daughters and Sons Diane M. Price Mrs. Sharon W. Jeter Ted and Carol Price Mr. and Mrs. Jason D. Bass Capt. Darl W. Jewell, Jr. and Dr. Dianne V. Jewell Dr. Anne H. and Mr. John L. McElroy III Mr. and Mrs. Theodore C. Price Kathleen F. Reid Mary Denny Wray Hannah Rennolds Mrs. Tolly S. Harris Lisa B. Resch John and Carolyn Bierowski Ms. Sarah Dunn Mr. and Mrs. William F. Griffin, Jr. Mr. and Mrs. Robert W. Resch, Sr. Wayne Resch Peggy Wilson

Sheltering Arms Institute Hanover Center Team Members Mr. and Mrs. Henry R. Patteson

Elizabeth D. Seaman* Mr. P. Watson Seaman Sheltering Arms Foundation Team Members Mr. and Mrs. Richard K. Bennett Sarah D. Kay James S. and Kristen N. R. Litsinger Dr. Anne H. and Mr. John L. McElroy III Kelly del Campo Merricks and Jason Thomas Merricks Rhonda L. Riggleman Sheltering Arms Institute Bon Air Center Team Members

Mr. and Mrs. Thomas D. Fox

Mr. and Mrs. Mark Bayly Mr. James S. Blair Mr. Steven Martin Sheltering Arms Institute Two-B Team Mr. Wilbur A. Clark Sheltering Arms Institute Team Members Col. and Mrs. J. Barton Campbell (Ret.) Mr. and Mrs. Henry B. Farinholt Ms. Linda Ferguson Mrs. Ole L. Giese Mr. and Mrs. William F. Griffin, Jr. Mrs. Lynda J. Hawkins Mr. and Mrs. John M. Jackson Mr. Steven Martin Mrs. Faye Matthews Mr. Glenn C. Pittman Mr. Noel Rosales Cabrera Mrs. Charles M. Terry, Jr. Mr. and Mrs. Odineze D. Unachukwu Mr. and Mrs. James A. Ungrich Grandchildren of Henry* and Peggy Valentine Judge and Mrs. John E. Wetsel

Mr. and Mrs. Michael J. Andrews Mr. and Mrs. George K. Gardner, Jr. Mr. and Mrs. C. Clayton Mayhood Mrs. Kara E. Somers

C. Carter Shuman Ms. Pemberton H. Carter

Sheltering Arms Institute Clinical Science Team Dr. Amber Walter and Mr. Chris Walter

Christina Smith Ms. Becky Alwood

Miles Sisson Mrs. Tolly S. Harris

6

GIFTS MADE IN HONOR OF continued Elizabeth Stanley Mr. and Mrs. George K. Gardner, Jr. Cole Sydnor Mr. and Mrs. Colin Drozdowski Judge and Mrs. Willford Taylor, Jr. Ms. Kimberly Cain

Jacob’s Story

Mrs. Charles M. Terry, Jr. Ms. Sophia R. Land Ms. Cora Sue Spruill Tim and Betty Anne Teter Dr. and Mrs. Frank Gupton Linda Thill Mr. and Mrs. Silas S. Shelburne

In December 2022, 17-year-old

Institute and, with the support

Jacob Witt and his dad were

of his care team, Jacob was

Preeti Verma

driving when another vehicle

walking by Valentine’s Day—in

Mrs. Martha B. McFadden Mrs. Martha L. Robertson

rear-ended their truck propelling

time for his 18th birthday, senior

them into oncoming traffic.

prom, and graduation.

A log truck collided with the

Given her son’s age, Jacob’s

Ashley K. Tischer Mr. and Mrs. Robert J. Proutt, Jr.

Veterans Everywhere Ms. Margaret B. Twilley Amber Walter

Witt’s vehicle on the passenger

Mr. Matthew R. Wilks

side where Jacob was sitting.

Beverley C. Walters

Upon waking up at VCU Health,

Mr. Dennis Walters

Jacob’s doctor told him he

Kathy and John Wetsel Reverend Dr. Gloria Flowers

needed surgery to rebuild his

Sean Whittaker

tibia, fibula, and wrist.

Mr. and Mrs. Chip Sensabaugh

Jacob’s primary goal was to

Tami Wilkerson

walk across the stage at his high

Mr. Michael Wilkerson

mom, Pam, stayed by his side during his entire inpatient stay.

In August 2023, Jacob began

“They made sure that our

his college career at UNC

family as a whole was taken

Charlotte where he studies

care of, and they cared for

mechanical engineering with

Jacob in every way possible.

a motorsport focus. He credits

His team even printed out

Kayla Wilson

school graduation that June, a

his homework so he wouldn’t

Mr. and Mrs. William F. Griffin, Jr.

goal that his surgeon said would

fall behind in school.”

Leslie G. Wyatt

be a stretch. He embarked

Capt. Darl W. Jewell, Jr. and Dr. Dianne V. Jewell Ms. Rennie McAllister

7

* Deceased

upon his physical rehabilitation journey at Sheltering Arms

“I really don’t think I’d be where I am now without Sheltering Arms Institute; you’re not just a number there.” -Jacob Witt

his success to the dedicated therapists who helped him regain his strength as well as the outstanding nurses who provided around-the-clock care and tended to his face wounds.

10,284

Total number of OUTPATIENTS served in FY23 across our 8 locations

115,346 OUTPATIENT VISITS

Therapy

Outpatient News

Psychology Physician

Outpatient Services Expand to Main Campus Inside of our inpatient

Short Pump Outpatient, sees

visits per week. Building

rehabilitation hospital, you

patients five days a week and

up to that volume required

will also find outpatient

offers physical, occupational,

support from across the

clinicians serving the

and speech therapy to

organization. “Our clinicians

community. “In August 2022,

individuals who have recently

receive positive feedback

we started a pilot project,”

completed inpatient rehab

from patients; however, we

said Christina Withers, senior

at Sheltering Arms Institute.

wouldn’t be able to serve

manager of therapy services,

Operating in the hospital,

them without support

who manages outpatient

they are also able to provide

from other teams,” Withers

services in the hospital.

patients access to functional

said. “We wouldn’t be at

“The pilot demonstrated the

electrical stimulation as

this juncture without great

demand, and we’ve been

well as durable medical

partnerships with finance,

growing steadily since then.”

equipment checkouts.

patient access, the call

The team, which is

On average, the team

commonly referred to as

schedules 150 patient

128,562

TOTAL HOURS OF OUTPATIENT THERAPY PROVIDED

center, care management, inpatient therapy, facilities, and information technology.”

8

Hanover Center Expands Sheltering Arms Institute’s Hanover Outpatient Center received

433,557

minutes patients used therapeutic technology

a refresh and expanded treatment

Inpatient

space. Demolition of walls where

Outpatient

hallways and exam rooms were previously housed made way for additional open-concept therapy space, letting in more natural light and adding new advanced tech-

Outpatient Centers Acquire Virtualis VR Technology

nology, including the Motek C-Mill,

Sheltering Arms Institute’s

a virtual reality treadmill, allowing

Hanover, Bon Air, and Reynolds

us to serve even more individuals and provide the best rehabilitation possible.

Outpatient Centers have acquired the Virtualis VR technology thanks to a grant from the Richard S. Reynolds Foundation. This advanced technology offers a safe, controlled, and fully immersive virtual reality experience with multiple treatment options to work on balance, training, dizziness, and more.

“The Virtualis VR technology has helped me turn the challenges of recovery into a game and look forward to my visits. I believe it helps me better understand my

8.5%

Increase in visits

post-renovation compared to the same time frame pre-renovation

condition and gives my therapist data-driven insights into what techniques and exercises will best help me improve. I can actually see that I am making progress each visit!” - Randy H. Sheltering Arms Institute Reynolds patient

9

Financial Review

CLIFTON HOUSE

Sheltering Arms Corporation

Fiscal Year 2023 (10/1/22 - 9/30/23)

The Clifton House Circle honors individuals who have made legacy gift commitments by naming Sheltering Arms Foundation as a beneficiary in their estate plans.

Anonymous (5) Alma Welch Barksdale* Helga A. Boyan Mr. Austin Brockenbrough III Shirley Carter* Mr.* and Mrs.* W. Bates Chappell William and Patricia B. Cushnie James R.* and Rowena F.* Dillenger Mr. and Mrs. Michael C. Donavant Dr. Barbara H. Dunn Virginia C. Ellett* James M. Frye* Gladys W. Fulp* Gordon and Larry Gibson Frances Chilton Gresham* Ada M. Harlow* Elizabeth T. Harris* Sarah D. Kay Sarah S. Kay* Roberta Keller Gordon F. A.* and Annie Mae* Ledbetter Dr. Anne H. and Mr. John L. McElroy III Lucy Ann Oliver* Lucille H. Otey* Mr. John E. Pullin Thomas Seay* Sarah Keller Sipe William Sitterding* Trust Shawne Soper In Loving Memory of Anne D. Swain* David S. Walker, Jr.* Jacqueline S. Westfall John D. Whitehurst* * Deceased

Sheltering Arms Institute

REVENUE SOURCES -

$ 66,747,000

Outpatient Net Service Revenue

-

12,865,000

CARES Act

-

-

Employee Retention Credit Income

5,082,000

-

Other Operating Revenue

4,814,000

1,297,000

Philanthropy Revenue

1,609,000

-

11,505,000

$ 80,909,000

Inpatient Net Service Revenue

Total Revenue

$

$

COMMUNITY BENEFIT COSTS (Dollars spent to provide community support) Charity Care and Financial Assistance

$

Community Benefit Program Operations Health Professional Education Grants to Community Partner Organizations Total Community Benefit Costs

-

$

2,340,000

614,000

733,000

-

299,000

369,000

-

$

983,000

$

3,372,000

$

34,000

$

2,307,000

CHARITABLE SERVICES RENDERED Uncompensated Care (free or discounted care provided)

-

Undercompensated Care

2,416,000

(underfunded government programs)

Total Charitable Services Rendered

$

34,000

$

4,723,000

$ 240,362,000

$

2,269,000

TOTAL NET ASSETS Unrestricted Restricted

Total Net Assets

-

20,619,000 $ 260,981,000

$

2,269,000

10

GIFTS MADE IN MEMORY OF (1/1/23 – 12/31/23) Kara Amey Mr. Amine Yahya Frederic S. Bocock Natalie Bocock Turnage Nancy B. Brady Mr. and Mrs. B. R. Brady Aurelia R. Brown Ms. Elizabeth L. Braun Mr. and Mrs. H. Kemper Brinkley Mr. and Mrs. E. Trigg Brown, Jr. Mr. and Mrs. Thomas R. Brown Mrs. Anne F. Caravati The Cincinnati Insurance Company Circle Studio Ms. Mary M. Conner Mr. Holly Crockett Mr. Frank R. Ellett Mr. and Mrs. Rob Farmer Gabriella Garden Club Mr. H. Moncure Geho Gumenick Management Corporate Mr. and Mrs. Elliott M. Harrigan Harris, Harvey, Neal & Co, LLP Dr. Edwin J. Harvie, Jr. Mr. and Mrs. John J. Hessian The Hodges Partnership Mr. and Mrs. Roger H. W. Kirby Mrs. Aurelia B. Lewis Mr. and Mrs. Richard G. Lundvall Ms. Sarah A. Marshall Ms. Cynthia Marsteller Dr. Anne H. and Mr. John L. McElroy III Ms. Jeanette McKittrick Mr. and Mrs. Glenn R. Moore Ms. Nancy P. Norman Mrs. Courtney Orensky Mr. and Mrs. George H. M. Roper

11

Mr. Walton I. Rutherfoord Mr. and Mrs. George A. Steadman III Mr. and Mrs. Matthew G. Thompson, Jr. Mr. and Mrs. Peter C. Toms Mrs. Kelly Turner Ms. Jennifer Ward Carolyn D. Byrd Mr. Richard F. Byrd Samuel Austin Caperton, Jr. Mr. and Mrs. John Caperton Randolph B. Cardozo Mrs. Randolph B. Cardozo James E. Cheves, Jr. Mrs. Joanne Cheves Ms. Kay Cheves John W. Christian Mr. and Mrs. John Mason Antrim Rosa S. Cifu Dr. and Mrs. David X. Cifu W. Thomas Cunningham, Jr. Mrs. Ruth A. Cunningham Janet Mary S. Diesta Ms. Katie Ilch Brenda L. Dunlavey Mr. and Mrs. John T. Ramsey Lucy Dunston Mr. John W. C. Dunston J. P. Flammia Families Mr. and Mrs. Dwight D. Flammia, Jr. William D. Floyd Mrs. Joan M. Floyd John Richard Gregory Mrs. Constance J. Gregory The Honorable John H. Hager Ms. Betty M. Collier Howell and Doris Hicks Ms. Susan S. Hicks

Matthew Michael Hokana Mr. Anthony Fisher Mr. Benjamin Robrahn Mrs. Billie Grace Howell Capt. Darl W. Jewell, Jr. and Dr. Dianne V. Jewell Carla T. James Mr. and Mrs. Harry Davis Anne H. Jennings Ms. Ashby J. Hatch Mr. and Mrs. Joseph A. Jennings III Helen B. Johnson Mr. and Mrs. Gregory Hamlet Mr. and Mrs. Eugene A. Petrasy Monty C. Kennedy Ms. Shirley A. Bartley Mr. Clinton Puryear Ms. Glenda Puryear Herman M. Kiger Mrs. Nancy B. Kiger Peter B. Lambert Mrs. Mary Anne B. Lambert Gale Lattimore Ms. Nina Lord Leona Ms. Jean A. Webster Imogene Mallory Mr. and Mrs. Dennis S. Borkey Randolph W. McElroy Ms. Anne Larus Jordan Mr. Edmund McElroy Mrs. Maryanne McElroy Mr. Randolph W. McElroy, Jr. Mrs. Elizabeth M. Patterson Sorrel M. McElroy Mr. and Mrs. George A. Warthen II Dr. Margaret Nolting Mrs. E. Otto N. Williams, Jr.

Katherine L. Passero Mrs. Cassandra Huggett Vincent Pross Mrs. Mary K. Pross Georgia L. Pugh Mr. and Mrs. Joseph Barden Mr. William L. Berry Mrs. Chevalia Davenport Capt. Darl W. Jewell, Jr. and Dr. Dianne V. Jewell Mrs. Deborah R. Murphy Richmond Alumnae Chapter Delta Sigma Theta Sorority, Inc. Rhonda L. Riggleman J. Waverly Pulley III Mr. and Mrs. Mark S. Dray Janey Pushkin Dr. and Mrs. David X. Cifu Marvin J. Redman Mrs. Charlene B. Redman Richard S. “Major” Reynolds Dr. Anne H. and Mr. John L. McElroy III Barbara W. Richard Mr. Francis R. Richard Wayne N. Riggleman Dr. Shelby Johnson Wright Bryan H. Schempf Mrs. Sharron Kitchen Miller Mrs. Marilyn Schempf Mr. and Mrs. Doug White S. Buford Scott Mr. John K. Taylor Vaughan Scott Mr. Walter W. Scott James E. Shults Mrs. Vicke L. Shults Gertrud and Stephan Sterker Ms. Stephanie M. Martin

Buck Sutton Mr. Michael Kitchen In loving memory of Anne D. Swain Mr. Robert F. Swain Chinnamma Thomas Mr. and Mrs. Vijay M. Thomas Anne Bell Turnbull Mr. and Mrs. John Mason Antrim Henry L. Valentine II Mrs. Kathryn C. Jarvis Mr. and Mrs. Henry B. Farinholt Valentine Family Grandchildren Christopher Stephen Verzyl Ms. Barbara Moore and Mr. Michael Kanazawa Emily C. Ware Mr. John M. Ware Terry L. Whitmer Harrisonburg Public Transportation Mr. and Mrs. Delmas F. Runion E. Otto N. Williams, Jr. Mrs. E. Otto N. Williams, Jr. William M. Wilson Mrs. Mary Earle Wilson Dozier Tom Winnall Mr. Richard Truscott Ruby B. Witcher Mrs. Bernice W. Woodson Robert Wright Ms. Karah Gunther

IMPACT SOCIETY (Recognizing gifts made to Sheltering Arms Foundation between January 1, 2023 - December 31, 2023) Anonymous (13) Anonymous (10)t 4G Foundation ABM Industries Inc.t Mr. and Mrs. Keith Adams Mr.* and Mrs. William W. Adamst Mr. and Mrs. V. Cassel Adamson, Jr.t AFS 401(k) Retirement Services, LLCt Mr. and Mrs. Douglas E. Albertsont Mr. and Mrs. Peter S. Alcornt Ms. Marlene Allen Ms. Becky Alwood Patricia M. Amblert Scott and Deborah Ameyt Mr. and Mrs. Kyle Ameyt Mr. and Mrs. Edward C. Anderson II Mr. and Mrs. Michael G. Anderson Mr. and Mrs. Robert Anderson III Mr. and Mrs. Michael J. Andrews Mr. and Mrs. Jason Angel Mr. and Mrs. Robert Angle Mr. and Mrs. John Mason Antrimtv Mrs. Phoebe F. Antrimt Mr. W. Howard Appler Arcus, LCt Mrs. William J. Armfield IVt Mr. and Mrs. Jonathan Arnold Ms. Linda Ashby Mr. Alexander Assaleyt Ms. Ann G. Auletta and Mr. Richard K. Sterling Mr. and Mrs. John D. Austin Axselle’s Auto Service, Inc. Mr. Richard M. Bagby Mr. and Mrs. Ed Bainet Ms. Carol A. Bakert Mr. Norman E. Baker Mrs. Williams D. Baldwin Bank of America Corporationt Dr. Melissa W. and Mr. Robert W. Banta III Mr. and Mrs. Joseph Barden Alma Welch Barksdale Trust Ms. Nancy S. Barretv

Mr. and Mrs. James B. Barron Mrs. Ellen G. Barry Ms. Shirley A. Bartley Mr. and Mrs. Andre S. Basmajian Mr. and Mrs. Jason D. Basst Ms. Althelia P. Battle Ms. Katherine Baucom Mr. Daniel C. Baxley, Jr. Mr. and Mrs. Mark Bayly Mrs. Erika Bazemore-Gardner Mr. and Mrs. Andrew Beazley Dr. and Mrs. Wyatt S. Beazley III Beckett Charitable Foundationt Mrs. Margaret Belyea Mr. and Mrs. Richard K. Bennetttv Mr. and Mrs. R. Thomas Bernhardt Mr. William L. Berry Bioventus-Bionesst Mr. James S. Blair Dr. and Mrs. Lawrence E. Blanchard III Valerie and Claude* Boggessv Mr. and Mrs. George L. Booth Michael and Katherine Bort Mr. and Mrs. Dennis S. Borkey Ms. Eugenia H. Borum Ms. Margaret D. Bowlestv Jakie and Peter Bowlestv Mr. and Mrs. W. Roger Bowles Helga A. Boyant Ms. Julia M. Bradley and Mr. Eric W. Sweet Ms. Sharon W. Bradshaw Mr. and Mrs. B. R. Brady Mr. and Mrs. Patteson Branch IIIv Mr. and Mrs. J. Read Branch, Jr. Ms. Elizabeth L. Braun Ms. Akiko Brilliant Mr. and Mrs. H. Kemper Brinkley Mr. and Mrs. E. Trigg Brown, Jr.t Mr. and Mrs. Thomas R. Brownt Mr. and Mrs. Orran L. Brownt Mrs. Logan-Ann Bruce Ms. Judy C. Gavant and Mr. Dean Brunson

Mrs. J. Stewart Bryan IIIt Mr. and Mrs. Joseph W. Buhrman Mr. Morris Burke John and Leigh Burns Ms. Susan C. Busch Ms. Mary Bush Mr. Richard F. Byrd Mr. and Mrs. Douglas D. Callawayt Mr. Carl N. Callis Col. and Mrs. J. Barton Campbell (Ret.) Mr. Brian M. Cannv Mrs. Ann Crossingham Cannon Mr. and Mrs. John Caperton Mrs. Anne F. Caravati Charles M. Caravati Family Foundation Fundtv Mr. and Mrs. Frederick D. Caravetta In memory of Randolph B. Cardozotv Ms. Mary L. Carney and Mr. Ronald Mills Mr.* and Mrs. Linwood W. Carroll Ms. Paige Carroll Carter Myers Automotive Richmond Dealership Elisabeth Reed Carter*t Ms. Pemberton H. Carter Mr. and Mrs. Robert D. Carter, Jr. Ms. Sharon C. Carter Mr. and Mrs. Miles Cary, Jr. Mr. and Mrs. Thomas Y. Catlettt Mr. and Mrs. Ramon E. Chalkley III Mr. and Mrs. W. Lee Chaney IIIt Charlottesville Area Community Foundationt Cherry Bekaert LLPt Chesapeake Bay Circle of the King’s Daughters and Sons Mrs. James E. Cheves, Jr. Ms. Kay Cheves Christian & Barton LLPt Mrs. Connie Christian Dr. and Mrs. David X. Cifut The Cincinnati Insurance Company Circle Studio Ms. Joan H. Ciucci

Mr. Wilbur A. Clark* Mrs. Alison Clarkev Mrs. Eva Marie Soltys Clarke and Mr. William T. Clarke, Jr.tv Dr. and Mrs. Richard M. Clary The Closing Shop, LLC Ms. Susan O. Coffey Mr. and Mrs. Robert L. Coleman, Jr. Mr. and Mrs. Milton U. Coleman Mr. and Mrs. Pierce Colley Colliers International Virginiat Ms. Betty M. Colliert Nona and Bill Collint Community Foundation for a greater Richmondtv Ms. Mary M. Conner David and Jennifer Constinev Mr. and Mrs. Kenneth L. Coogle Ms. Arline J. Cook Mrs. Estelle D. Cooper Mr. and Mrs. Thomas E. Coulbournt Mr. and Mrs. Thomas E. Coulbourn, Jr. Mrs. Jane E. Covingtonv Cox – Johnston Fund of the Community Foundation for a greater Richmondtv Mr. and Mrs. Eric G. Creasman Mr. Holly Crockett Mr. and Mrs. John H. Cronly IIIt Mrs. Ruth A. Cunningham Mr. and Mrs. James W. Curlin William and Patricia B. Cushnietv Mr. Mark D. Dalton Mr. and Mrs. James R. V. Daniel IIIt Mrs. Chevalia Davenport Dr. Caitlyn Davies Mr. and Mrs. Harry Davis Mr. and Mrs. Matthew Davist Mr. and Mrs. Terry DeBose Dehnert, Clarke & Co., PC Ms. Laurie DeLegge The Dennis Foundationt Ms. Paula C. Dennison Mr. John G. Dicks III Ms. Valerie DiFebo

t Amethyst Society ($1,000+) v Decade Plus of Giving * Deceased DIH Technology, Inc.t Mrs. Ruby L. Dillard Teresa Reynolds DiMarcot Mr. and Mrs. Joseph A. Dobbins Ms. Patricia Wrightson and Mr. James P. Dombrouski Dominion Energy Charitable Foundation Mr. and Mrs. Michael C. Donavantv Mr. and Mrs. Robert W. Dorant Ms. Megan Dougherty Ms. Sandra M. Douglast Mrs. Isabel J. Dowrick Mrs. Mary Earle Wilson Dozier Mr. and Mrs. Albert A. Dranoff Mr. and Mrs. Mark S. Dray Mr. Lowell V. Drotts Mr. and Mrs. Colin Drozdowskit Mr. Daniel T. Duggins Mr. William Dunbar Dr. Barbara H. Dunntv Ms. Sarah Dunn Mr. John W. C. Dunstonv DuPont’s 3000 Day Safety Clubv Ms. Carol Dutcher Dwight Flammia Plumbing and Heating Service Company, Inc. Mrs. Marjorie Dwyer E.I. DuPont de Nemours & Companyt Mrs. Nancy Page Hall Edmunds Mr. Frank R. Ellett Dr. Henry M. Ellett Mrs. Frances H. Ellis Mr. and Mrs. Randolph L. Ellist Eshaankita LLC Ms. Catherine B. Evans Mrs. Deborah R. Evans Ms. Laura Evans EverBlesst Mr. Michael S. Ewing, Esq. Executive Women’s Golf Association of LGPA - Richmond Brancht Criss and Gary Faison Mr. and Mrs. Henry B. Farinholtt Mr. and Mrs. Rob Farmer

12

Expanding Fitness Services and Financial Aid The services and support

donors. Eligibility is based

goals in therapy, but still

we provide do not end

on multiple factors such

requires the benefits of an

when therapy is complete.

as income, family size,

individualized, safe, and

An array of adaptive and

and assets; sliding-scale

structured exercise plan.

medical fitness, wellness,

discounts range from 50

Now, she is continuing

and recreation services

to 75 percent.

her progress with AET

help individuals in our community exercise safely and engage in a healthy lifestyle. However, these services are not covered by health insurance, leaving them out of reach for some.

services also expanded geographically with the addition of Adaptive Exercise Training (AET) and NeuroFit services to the Laburnum Outpatient Center in East Richmond,

In summer 2023,

impacting the lives of

Sheltering Arms expanded

many individuals who

financial assistance to

otherwise may not be

its adaptive and medical

able to participate.

fitness services to help increase access to oneon-one care with certified exercise physiologists.

Financial assistance is funded by generous

13

Access to these

One client, who wishes to remain anonymous, began her rehabilitation journey following a stroke.

She completed all of her

at Laburnum stating that the program has helped in her journey toward “feeling whole again” and that “without financial assistance, I would not have been able to enroll in AET... It was a big help to me.”

$2,341,000

provided in charity care and financial assistance (for inpatient & outpatient therapy and adaptive & medical fitness services)

17,606

FITNESS, RECREATION & WELLNESS VISITS

5,985 Fitness & Pool Visits 3,710 Adaptive Exercise Training Visits 3,469 Club Rec Visits 2,376 NeuroFit Visits 1,991 PowerEx Visits 50 Exercise Class Participants 25 Social & Recreational Events

IMPACT SOCIETY continued

7

Ms. Linda Ferguson Few Acres Foundation Mr. and Mrs. James I Finney III Mr. Anthony Fisher Mary Ross Fisher Fund of the Community Foundation for a greater Richmondt Mr. Matthew Fisher Mr. and Mrs. John W. Fitch, Jr. Mr. and Mrs. Slaughter Fitz-Hugh IIIt Mr. and Mrs. Dwight D. Flammia, Jr. Flippo Lumber Corporationt The Jane and Arthur Flippo Foundationt Mr. and Mrs. Wilson H. Flohr, Jr.t Florence Nightingale Circle Fund of the Community Foundation for a greater Richmondtv Reverend Dr. Gloria Flowerst Mrs. Joan M. Floyd Ms. Virginia T. Forstert Mr. and Mrs. J. Clifford Foster IVt Mr. Donald T. Foster and Mrs. Cindy Behr, RN Ms. Florence B. Fowlkest Mr. and Mrs. Thomas D. Fox May and Charlie Foxt The Family of Harry Frazier IIIt Mr. Laurence W. Fredrick Mr. and Mrs. Allen A. Frey Ms. Carolyn Frey James M. Frye Endowment Fund of the Community Foundation for a greater Richmondt Mrs. Nellie R. Fuller Gabriella Garden Club Mr. and Mrs. David W. Gammon Mr. and Mrs. George K. Gardner, Jr. Mr. H. Moncure Geho General Electric Disability Advocacy Network Mr. and Mrs. Edward F. Gerardot Gordon and Larry Gibsontv Mr. Ole L. Giese Mr. Bryan C. Gilreath Arthur Glasgow Charitable Trust Ms. Martha C. Glenn Global Endowment Managementt Mrs. Warren M. Goddard, Jr.

Mr. Richard S. Godsey Mr. and Mrs. A. Joseph Goenaga Ms. Molly Gorman Mr. and Mrs. Bruce C. Gottwaldt Mr. and Mrs. Thomas E. Gottwaldt Mr. and Mrs. Christopher O. Grandle Blair and Mike Grapponet Mrs. Cathy E. Gray Freddie and Lawrence Grayt Mr. and Mrs. Richard D. Gray Ms. Michael Greene-Russell Greenwood United Methodist Churchv Mrs. Constance J. Gregory Mr. and Mrs. Kevin C. Gremer Mr. Thomas C. Gresham Mr. and Mrs. Paul B. Griffey Ms. Bethany Griffin Mr. and Mrs. William F. Griffin, Jr.t Mr. and Mrs. David P. Griffith Ms. Joyce M. Grimes Mr. Alex Grisham Mr. and Mrs. P. Christopher Guedrit Mrs. Linda G. Gueringer Dr. and Mrs. Scott D. Gullquistt Gumenick Management-Corporate Ms. Karah Gunther Dr. and Mrs. Frank Gupton GW&K Investment Management Ashby and Lori Hackneytv Mr. and Mrs. Barry A. Hackney Mrs. Margaret C. Hager Mr. William Hale Brenton And Lindsay Halsey Family Fund of the Community Foundation for a greater Richmondt Mr. and Mrs. G. Bernard Hamilton, Sr. Mr. and Mrs. Matt Hamilton Mrs. Susan E. Hamilton Mr. and Mrs. Gregory Hamlet Mr. Robert A. Hardert Mr. and Mrs. William E. Hardy The Ada Moss and William M. Harlow Charitable Trustst Harper Associatest Mr. and Mrs. Russell B. Harpert Brandon and Nancy Harrellt Elliott and Terrell Harrigant 14

IMPACT SOCIETY continued Mr. Frederick M. Harris III Jil and Hiter Harrist Mr. and Mrs. David Harris Mrs. Tolly S. Harris Harris, Harvey, Neal & Co., LLP Harrisonburg Public Transportation Mr. and Mrs. H. Edward Harvey, Jr. Mr. James A. Harvey Dr. Edwin J. Harvie, Jr. Ms. Ashby J. Hatcht Cynthia and Shep Hawt Mrs. Lynda J. Hawkins Mrs. Patricia A. Hawkins HDR, Inc.t Mr. and Mrs. Thomas P. Healyt Mrs. Mildred M. Heltzert Dr. June Henderson and Dr. Cliff Henderson Mr. Reed Henderson Mr. Steven C. Hendersont Mrs. Susan H. Henry Mimi Herington and Dave Johnson Ms. Shannon Hernandez Herndon Foundationtv Mrs. Tatiana Hersh Mr. and Mrs. John J. Hessian Mr. and Mrs. Shirley E. Hicks, Jr. Ms. Susan S. Hicks Mr. and Mrs. Cleighton L. Hilbert III Mr. Charles T. Hill and Mrs. Moira Hill Mr. Kenneth Hines Hirschlert Hoak Foundation Ms. Felecia O. Hobbs The Hodges Partnership Mr. and Mrs. Thomas L. Hodgson Mr. Walter Hogan Mrs. Elizabeth C. Holland Dyan Witten Holloway Ms. Judith A. Hollowman Ms. Alina Holmes Ms. Audrey D. Holmes Mr. and Mrs. Timothy E. Horton Hourigan Construction Corp.t Mr. and Mrs. David H. Howell

15

Mr. and Mrs. George C. Howell IIIt Ms. Arlean B. Howie Ms. Shirley M. Hudson Mrs. Cassandra Huggett Emily S. and Coleman A. Hunter Charitable Trustt Mrs. Vivian F. Hupp Ms. Mary M. Hutchinson Ms. Katie Ilch Industrial Maintenance & Service Corporation John and Carolyn Bierowski and Familytv Insurance and Consulting Agency, Inc. Dr. Brian Jackson Mr. and Mrs. John M. Jackson Dr. and Mrs. Michael Jaffe Mr. and Mrs. J. Michael Jarvis, Jr.t Mrs. Kathryn C. Jarvis Mr. and Mrs. Thomas Jefferson IIIv Mr. and Mrs. L. Howard Jenkins III Mr. and Mrs. Joseph A. Jennings IIIt Dr. Janice Jesse and Dr. Robert L. Jesse Dr. and Mrs. E. Forrest Jessee Mrs. Sharon W. Jeter Capt. Darl W. Jewell, Jr. and Dr. Dianne V. Jewelltv JLLt Johnson and Johnson Employee Fundt Mr. and Mrs. F. Claiborne Johnston, Jr. Mr. and Mrs. Brad Jones, Jr.t Mr. and Mrs. Yancey S. Jonestv Ms. Anne Larus Jordant Mr. and Mrs. John G. Jordan III Junior Board of Sheltering Arms Hospitaltv Mr. and Mrs. Thomas G. Kaczmarek Mr. and Mrs. Gregory A. Kalata Mr. and Mrs. Edmund C. Karpus, Jr. Mrs. Alexander J. Kay, Jr. Sarah D. Kayt Ms. Elizabeth L. Keller Dr. Arthur L. Kellerman and Mrs. Leila Taaffet Ms. Jewel R. Kelley and Mr. Robert W. Holland, Jr. Mr. Ryan Kelleyt Mr. and Mrs. Daniel Kemp

Mr. and Mrs. Mark W. Kemp Mrs. Jennifer Kennedy Mrs. Nancy B. Kiger Mr. and Mrs. Roger H. W. Kirby Mr. Michael Kitchen Mrs. Sharron Kitchen Miller Kjellstrom and Lee, Inc.t Ms. Shelly Rose and Mr. Timothy M. Klabundet Mr. and Mrs. Nicholas E. Kolb Kroger Dr. Richard D. Kunz and Mrs. Christophile Kunzt L&M Carpet One Mr. and Mrs. Allen H. Ladd, Jr. Ms. Laura D. Lafayette Mrs. Mary Anne B. Lambert Mr. William G. Lancellotti Ms. Sophia R. Land Mr. and Mrs. Bryan A. Lane Mr. and Mrs. Thomas Langston Mr. and Mrs. Evan Lankford Mr. and Mrs. Kenneth E. Lantz, Jr. Mr. and Mrs. F. Wendall Lathamt Ms. Thu N. Le Mary Laurent and Randall Leacht Mr.* and Mrs. W. G. League Carolyn H. Leaket Dr. and Mrs. Gregory F. Leghart Mrs. Aurelia B. Lewist Greg and Leigh Lewis Mr. and Mrs. H. Michael Ligon Lincoln Financial Groupt Mrs. Ellen Jo Litsinger James S. and Kristen N. R. Litsingert Mr. and Mrs. Alan J. Lombardot The London Company of Virginiat Ms. Lela P. Loney Ms. Terri Long Ms. Nina Lord Mr. and Mrs. John P. Loughran Katherine C. Lowden Mr. and Mrs. James H. Lowet Mrs. Richard R. Lowerv Mr. and Mrs. Edward P. Lucas Mr. and Mrs. Charles S. Luck IV and Familyt

Mr. and Mrs. George W. Lumpkins Mr. and Mrs. Richard G. Lundvall Mr. Robert Lynch Steve & Kathie Markel Family Fund of the Community Foundation for a greater Richmondt Mr. and Mrs. Charles Marks Ms. Sarah A. Marshall Ms. Cynthia Marsteller Ms. Stephanie M. Martin Mr. Steven Martin Ms. LaTarnya Mason Mrs. Faye Matthews Mr. Zachary Matzanias Mr. and Mrs. C. Clayton Mayhoodt Ms. Rennie McAllistert Mr. and Mrs. William J. McCarthy Ms. Jacqueline M. McCay Mary McDougal, MPA, CRA Ms. Elizabeth B. McDowell Mr. and Mrs. R. Wheatley McDowellt Dr. Anne H. and Mr. John L. McElroy IIItv Mr. Edmund McElroyt Mr. John L. McElroy, Jr. Mary Earle McElroy Mrs. Maryanne McElroyt Mr. Randolph W. McElroy, Jr.t Mrs. Martha B. McFadden Mr. and Mrs. Louis L. McGinty James P. McGowan, MD Mr. Thomas K. McGrath IIIt The McGuire Family Ms. Jeanette McKittrick Mr. William H. McLarint Ms. Velda V. McNeil Mr. and Mrs. John L. McPherson MCV Foundationt Mrs. Lucy B. Meade Ms. Susan K. Medina Dr. Jane Mendez-Picon Kelly del Campo Merricks and Jason Thomas Merrickstv Charlie Merrimant Mr. and Mrs. Anthony B. Meyer Matthew and Genevieve Mezzanotte Foundation, Bank of America, N.A., Trusteet

Miller Family Fundt Mr. and Mrs. David M. Miller Mrs. Sara E. Miller Mr. and Mrs. John G. Mizell, Jr. MMG Photo Booth Mobile Heartbeatt Ms. Lavern P. Moffat Ms. Amanda Moore Ms. Barbara Moore and Mr. Michael Kanazawa Mr. and Mrs. Glenn R. Moore Mrs. Joanna Moore Ms. Peggy J. Morgan Mrs. Sandra J. Moricle Mr. and Mrs. David L. Morrist Caroline and Marshall Mortont Mr. William L. Motley, Jr.v Mr. and Mrs. Frank F. Mountcastle, Jr. Move Virginia Team, LLC Powered by Keller Williams Realty Mrs. Deborah R. Murphy Mr. Tyrone W. Murray Mutual Assurance Society of Virginia Mr. and Mrs. Edward J. Myers Mr. and Mrs. Stuart Napier Joyce and Ron Nashtv Ms. Mary-Beth Nash Ms. Lillie Neal Ms. Mary Newkirk Ms. Barbara K. Newlin Dr. and Mrs. Christopher S. Nicholson Ms. Nancy P. Norman North River Circle of the King’s Daughters and Sonsv Mr. Paul Northen Mrs. Geraldine M. Nuckols Old Point National Bankt Lucy Ann Oliver Trust* Mrs. Courtney Orensky Mr. and Mrs. Theodore Ortwinet Ms. Sandra M. Pacet Mrs. Penny B. Page and Mr. Mark E. Lender Mrs. Barbara Pancham Mrs. Judith Parker-Falzoi Mr. and Mrs. James D. Parker, Jr. Mary Morton Parsons Foundationt

Desmond’s Story On June 6, 2023, what began as

Desmond spent nearly one month

a joyous celebration of academic

at VCU Health before coming to

achievement turned into a deadly

Sheltering Arms Institute for inpatient

nightmare. Desmond Johnson, Jr.

rehabilitation. He worked tirelessly

was attending his cousin’s graduation

in physical and occupational therapy

from Huguenot High School at

to regain his strength. Relearning to

the Altria Theatre when a gunman

stand up, walk, and write again left

opened fire. As Desmond threw

Desmond feeling defeated at times

Today, Desmond has completed inpatient and

himself on top of his 7-year-old son

and thinking, “Why me?” However,

outpatient therapy and can not only walk, but is back

to shield him from the bullets, two

Desmond says he quickly realized

to running short distances. He developed a special

ricocheted off the ground hitting

that he received a second chance

bond with his entire care team saying, “Everyone felt

his face and spinal cord. “My body

at life, so he had to keep pushing.

like family.” Desmond’s experience with Sheltering

went completely limp. I was in a pool of blood, and I couldn’t move. All I kept hearing was my son saying, ‘Daddy, get up!’”

Arms Institute has given him the power to overcome every obstacle he faces, enabling him to do things like spend time with his son and newborn daughter. This young father maintains that the therapists will always push you, but at the end of the day, “You just have to be motivated to push yourself even further.”

16

Thank You Sponsors!

Scott and Deborah Amey PRK Holdings, LLC Ted and Carol Price VCU Health System

Together Again!

Power to Overcome Celebration Returns TOGETHER AGAIN! On March

George Rose, also shared his

29, 2023, we were thrilled to

story and performed a song

once again host our Power to

he wrote with music therapist

Overcome (P2O) celebration. It

Audrey Weatherstone.

was a joyous evening to honor all of the patients, caregivers, team members, volunteers, donors, and community members who work together to help individuals find their Power to Overcome after illness or injury.

members Rick and Kellie Kelley (co-chairs), Robert and Eleanor Angle, Clem and Kelly Sydnor, Charlie Xavier, André Xavier, and Michael Jarvis as well as all our sponsors and attendees. Your

Guests heard from former patient

presence and generosity helped

Jordan Erisman and his sister,

make the night even more special!

Morgan, about Jordan's resilient recovery following a spinal cord injury sustained while caving.

Another former patient,

17

Thank you to our P2O committee

Proceeds from P2O support patients and their families after graduation from rehab.

Bioventus – Bioness Christian & Barton, LLP Gordon and Larry Gibson Global Endowment Management Harper & Associates

$155,000 Raised

44 Sponsors 400 Guests

Industrial Maintenance & Service Lisa and Charlie Luck Fund of the Community Foundation for a Greater Richmond Reynolds Development Troutman Pepper Truist ABM DIH Technology, Inc. Dianne and Deuce Jewell HDR Hourigan JLL London Companies Patient First Roll with Cole, NFP Tyromotion AFS 401K Retirement Services Arcus Bank of America Peter and Jakie Bowles Cherry Bekaert, LLP Flippo Lumber Corporation Ashby and Lori Hackney Hirschler Junior Board of Sheltering Arms Lincoln Financial Jim and Kristen Litsinger Lombardo Family Anne and Mac McElroy Mobile Heartbeat RCM&D Siemens Old Point National Bank Sportable Svoboda Family Peter and Barbara Zedler

IMPACT SOCIETY continued Patient Firstt Mr. and Mrs. Henry R. Patteson Elizabeth M. Pattersont Mr. John R. Peaks Ms. Nancy Pennington Mr. and Mrs. Thomas B. Perdue Mrs. Mary Bryan Perkinst Mr. and Mrs. Eugene A. Petrasy Mr. and Mrs. Daniel J. Pezzana PGA Tour Charities, Inc.t Mr. Gardner G. Phillips Ms. Lesley W. Phillips Mr. and Mrs. C. Cotesworth Pinckneyv Mr. and Mrs. James M. Pinnat Mr. Glenn C. Pittman PNC Foundationt Mrs. Linda Poaget Mrs. Suzanne C. Pollardt Polychrome Collective Mr. and Mrs. Rudolph Powell Mr. Lewis F. Powell IIIv Mrs. Lisa Taylor Powellv Mr. and Mrs. Robert H. Pratt, Jr.t Mr. Timothy A. Prettyman Mr. and Mrs. Carl M. Pricet Mr. Jonathan Pricet Mr. and Mrs. Theodore C. Pricet Ted and Carol Pricetv Mr. Thomas Price Ms. Charlotte M. Pritchett PRK Holdings, LLCt Rick and Kellie Kelleyt Dr. Jack D. Proctor Mrs. Mary K. Pross Mr. and Mrs. Robert J. Proutt, Jr.t Mr. and Mrs. Dennis A. Pryort Mr. Frederick M. Pryor, Jr.t Patricia Pulleyt Mrs. Jennie Purkeyt Mr. and Mrs. John C. Purnell, Jr. Mr. Clinton Puryear Ms. Glenda Puryear Mr. and Mrs. Wayne H. Pushie Dr. Robert L. Quarles Mr. and Mrs. Claude A. Raible

Dr. Harriet E. Schanzer and Mr. David Raine Ryan and Becky Raisig Mr. and Mrs. Graham Ramsay Mr. and Mrs. John T. Ramsey Mr. and Mrs. Clyde H. Ratcliffetv Mr. James G. Rather Ms. Elizabeth D. Rawles Mr. and Mrs. Benjamin W. Rawles IIItv RCM&Dt Mrs. Charlene B. Redman Mrs. Frances S. A. Reed Walter W. Regirer and Maria Teresa Regirer Foundationt Mr. and Mrs. James G. Reid Mr. and Mrs. M. Bagley Reidt Lisa and Wayne Reschtv Mr. and Mrs. Robert W. Resch, Sr. Reynolds Developmentt Mr. and Mrs. Randolph N. Reynolds, Jr. Richard S. Reynolds Foundationt Virginia Sargeant Reynolds Foundationt Dr. James T. Rhodesv Dr. and Mrs. Henry G. Rhone Mr. Francis R. Richard Dr. and Mrs. Stephen R. Richardt Richmond Alumnae Chapter Delta Sigma Theta Sorority, Inc. Rhonda L. Rigglemanv Ms. Shirley A. Riggleman Mr. and Mrs. Carroll Rion Mr. and Mrs. Mark Ripley Ms. Valencia D. Roberts Mr. and Mrs. Gregory B. Robertson Jill Robertson Mrs. Martha L. Robertson Mrs. Patricia L. Robertsont Mr. and Mrs. Walter S. Robertson III Mr. and Mrs. E. Claiborne Robins, Jr.t Mr. Benjamin Robrahn Mr. and Mrs. Agustin E. Rodriguez Roll with Cole, NFPt Mr. and Mrs. Clement A. Sydnor IV and Family Mr. and Mrs. George H. M. Roper Mr. Noel Rosales-Cabrera

Mr. and Mrs. David P. Rose Mr. and Mrs. James G. Rose, Jr.t Ms. Betty Rouse Mr. Michael Roussost Mr. and Mrs. Mack T. Ruffin IIIt Mr. and Mrs. Delmas F. Runion Mr. and Mrs. Ames J. Russellt Mr. Walton I. Rutherfoord Ms. Rita Ryan St. Stephen’s Episocpal Church Women of St. Stephen’st Mr. and Mrs. Charles C. Satterfield Mr. and Mrs. Bradford B. Sauerlt Mr. and Mrs. J. Brock Saunders Karen Saunders Mrs. Marilyn Schempft Mrs. Janet S. Scher Mr. and Mrs. Edward A. Schutttv Mr. and Mrs. William F. Schutt The Kathryn and W. Harry Schwarzschild Fundv Mr. William H. Schwarzschild III Mrs. Julia J. Scott Mr. and Mrs. R. Carter Scott III Strother and Evie Scottv Mr. Walter W. Scott Mr. P. Watson Seamant Mr. Maurice W. Seamster II Mr. and Mrs. Kenneth D. Selfe Mr. and Mrs. Chip Sensabaugh Mr. and Mrs. James T. Sexton Mr. and Mrs. Michael M. Shackleford Mr. and Mrs. Thomas M. Shalaski Ms. Barbara R. Shallow Ms. Alison Bonds Shapiro and Mr. Dick Pennockt Mrs. Helen I. Sharpe Mr. and Mrs. Jim Shearer Mr. and Mrs. Silas S. Shelburne Sheltering Arms Circle of the King’s Daughters and Sonsv Mr. and Mrs. John Sherman, Jr. Dr. and Mrs. Jaimoon M. Shim Ms. Rena R. Shipp Ms. Mae Vois and Mr. Joseph Shocket Ms. Nina V. Shoosmith

Ms. Florence T. Short Ms. Rebecca A. Shown Mrs. Vicki L. Shults Mr. Nobel Sidhu Siemenst Ms. Diane R. Simmons Richard M. Simon, PE, PhD Mr. W. Scott Sims Ms. Natalie Skinner Mr. Andrew Slayt Mr. Keith K. Smith The Oscar F. Smith & Marjorie Smith Charles & Angie Newman Johnson Fund at the Charlottesville Area Community Foundationt Mr. and Mrs. John W. Snowt Mrs. Kara E. Somers Ms. Shawne Soper Chris Sorenson Mrs. Alice Spaldingv Ms. Ellen E. Spongt Sportablet Ms. Theresa T. Sprinkle Ms. Cora Sue Spruill Mr. and Mrs. George A. Steadman III Mr. and Mrs. Louis Steele Mr. and Mrs. Robert Stephens The Stern Foundation Mr. Thomas R. Stigall Ann and Brude Stoever Ms. Rita M. Stone Mr. and Mrs. William W. Stone, Jr. Mr. and Mrs. Elmer K. Stover Mr. Matthew Stover Mr. and Mrs. Alfred L. Stratford III Mr. and Mrs. Richard E. Strauss Ms. Christina A. Svobodat Dr. Joseph R. Svoboda, Jr.t Ms. Kerry Svobodat Mrs. Marianne T. Svobodat Mr. Robert F. Swaint Mr. and Mrs. Robert L. Tabb Mr. H. Gwynne Tayloe III Mr. and Mrs. H. Franklin Taylor III Mr. John K. Taylor

Mrs. Martha J. Taylor Mr. Melvin J. Taylor, Sr. Ms. Susan N. Taylor Mr. and Mrs. Walker Taylor Mr. and Mrs. Francis T. Terminella Mrs. Charles M. Terry, Jr.v Ms. Laverne A. Terry Mrs. Katie Thaeder Morton G. and Nancy P. Thalhimer Foundationv Mr. and Mrs. Richard L. Thalhimer Mrs. Delores S. Thomas Mr. and Mrs. Vijay M. Thomas Mrs. Anne Thompson & Mr. Manolo Micheo Mr. and Mrs. Matthew G. Thompsont Mr. and Mrs. Matthew G. Thompson, Jr.t Ms. Eleanor Thomson and Mr. James Smith Ms. Alivia Thorn and Mr. Clay Sorah Kathryn G. Thurmant Mr. and Mrs. Lawrence M. Tierney Alice and Richard Tilghmant Mr. and Mrs. Thomas C. Tischer, Jr.t The Titmus Foundation, Inc.t Dr. Denise Gorondy and Mr. Benjamin J. Toderico Dr. and Mrs. Joseph R. Toler Mr. and Mrs. Peter C. Toms TowneBank Ms. Dorothy E. Traylor Dr. and Mrs. Winston Tricev Troutman Peppert Truistt Mr. Richard Truscott Natalie Bocock Turnaget Mr. Robert M. Turnbull Mrs. Kelly Turner Ms. Marcia B. Turner*t Mr. Raymond E. Turnert Robert and LaTasia Turpin Ms. Margaret B. Twilley Tyromotiont UGen Mr. and Mrs. R. Scott Ukrop Mr. and Mrs. Odineze D. Unachukwu

18

$1,650,176 Glowing with Gratitude

TOTAL 2023 DONATIONS (1/1/23 – 12/31/23)

We are grateful for the continued support of our donors and the community for helping people overcome injury

Program Restricted

and illness while also bringing hope, joy, and increased

Unrestricted

accessibility into people’s lives.

1,286 Gifts

735 Donors

given in honor of team 108 Gifts members through Project Gratitude

Grant funding supported: William “Berry” enjoying Club Rec’s Expressive Arts Program.

• Assistive & adaptive technology for Sheltering Arms Institute’s assistive technology lab • Adaptive fitness equipment for Sheltering Arms adaptive and medical fitness clients • New bus for Club Rec to provide additional wheelchairaccessible transportation • Music therapy • Expressive arts

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Grant $202,000 inFunding

Unrestricted donations supported: • Clinical training • Advanced technology • Nursing equipment • Therapeutic recreation • Clinical science • Community engagement & caregiver support • Psychology • Spirituality

Thank you for your generous support!

IMPACT SOCIETY continued

On November 20, 2023, Sheltering Arms Institute held the first Celebration of Lights Grand Illumination Ceremony. The Bridge Garden was transformed into a winter wonderland of lights representing the hundreds of gifts given by our generous donors to recognize the tremendous work done every day to help people find their Power to Overcome.

Ms. Linda D. Underwood Mr. and Mrs. James A. Ungrich United Way of South Hampton Roads Universal Leaf Foundationt Ms. Janis P. Upshaw USI Insurance Services, LLCt Mr. and Mrs. E. Massie Valentine, Jr. Grandchildren of Henry* and Peggy Valentinet Mr. and Mrs. Ned Valentinetv Ms. Marina G. Van Orden Mr. and Mrs. Alexander W. Vance VCU Health Systemt Mr. and Mrs. Paul Vest Mr. and Mrs. Clarence E. Walker, Jr. The David S. Walker, Jr. Foundation, Bank of America, N.A. Ms. Susan A. Walker Mr. and Mrs. Frank J. Wallmeyerv Dr. Amber Walter and Mr. Chris Walter Dennis and Beverley Walters Ms. Jennifer Ward Mr. John M. Ware Mr. and Mrs. George A. Warthen II Ms. Carol E. Watson Mrs. Helen Weaver Mr. Richard C. Webb II Ms. Jean A. Webster Mr. and Mrs. Jeffrey S. Wellst Dr. Mary J. Wells and Mr. David Markham

Mrs. Jacqueline S. Westfalltv Tanza and Gerald Westryt Judge and Mrs. John E. Wetselt Mr. and Mrs. Carter V. Whisnand Mr. and Mrs. Walter R. White Mr. and Mrs. Doug White Mr. Vernon L. Wildy Mr. Michael Wilkerson Mr. and Mrs. Matthew R. Wilks Mr. and Mrs. Taylor Will Chris and Claire Williamst Mr. and Mrs. Daniel L. Williams, Jr. Ms. Diane Williams Mrs. E. Otto N. Williams, Jr. in memory of E. Otto N. Williams, Jr. and Dr. Margaret Noltingtv Mr. Fielding L. Williams, Jr. George E. Williams Fund of the Community Foundation for a greater Richmond Mr. and Mrs. Harold J. Williams III Mr. and Mrs. Julien H. Williamst Mrs. Louise D. Williams Ms. Lisa M. Williamson Ms. Ann B. Wilson Mr.* and Mrs. Claude W. Wilson Mrs. Peggy A. Wilsont Mr. and Mrs. Stephen Wilson Mr. and Mrs. John F. Winter II Mr. and Mrs. Ric Withers Ms. Isabella G. Wittt Mr. and Mrs. Bill Woodley

Mrs. Bernice W. Woodson Mr. and Mrs. Finley B. Woodward Amanda and Shawen Worley Mary Denny Wrayt Mr. and Mrs. George Wrightt Mr. and Mrs. Murray H. Wright Ms. Kimberly E. Wright Dr. Shelby Johnson Wright Leslie G. Wyattt Mr. Amine Yahyat Pam Vaughan Yoder York River Circle of the King’s Daughters and Sonstv Mr. and Mrs. James T. Young Mr. and Mrs. Richard Zak Peter and Barbara Zedlert Ms. Teresa Zirk

Gifts and pledges to Sheltering Arms Foundation are recorded on a calendar year.

Donors listed made commitments between January 1, 2023 and December 31, 2023.

Every effort has been made to ensure accuracy of donor information. We apologize for any errors or omissions.

For questions or corrections, please contact the Foundation office at (804) 342-4141.

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Continuing Education and Career Advancement

Zachary Crump, PT, DPT, NCS, presents his research findings at the Sheltering Arms Institute Research Symposium on October 6, 2023.

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Reuben Sergeant

For Reuben, providing one-on-one, personal care is where he believes he can make a meaningful impact.

During the night shifts at Sheltering Arms Institute, licensed practical nurse (LPN) Reuben Sergeant diligently tends to his patients on the neuro unit.

Reuben graduated from a LPN program in 2013 with the hope of later becoming a registered nurse (RN); however, life’s obstacles delayed his plans for nearly 10 years. Finally, with the support of Sheltering Arms Institute’s tuition reimbursement program, Reuben is two semesters away from becoming a registered nurse.

pursuing nursing due to the profession’s “more intimate setting with the patients at the bedside.”

Balances Work and School

Born in Jamaica, Reuben was first introduced to the world of healthcare at a hospital in New York where he worked in the kitchen and delivered food to the patient floors. He was always driven by a passion to help others. “As a younger person, I always wanted to help, but I couldn’t understand where help was needed,” Reuben recalls. Inspired by the work around him, Reuben became a therapy technician before ultimately

He spent years working in geriatric care before applying to Sheltering Arms Institute in 2021. “When I heard about Sheltering Arms Institute, I wasn’t sure what to expect, but the presentations in my orientation gave me a good feeling. As I came on the floor and saw how everything was managed and operated, I said, ‘Okay, yeah, this is somewhere of high standards.’”

Juggling work and clinicals six days a week, Reuben is grateful for the tuition reimbursement and his leaders who willingly work with his school schedule. “[They] afforded me the opportunity to be flexible and get things done.”

Reuben is scheduled to complete school in August 2024 when he will officially become a registered nurse.

$

$133,578

in tuition reimbursement, staff development, and professional memberships awarded

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Advanced certifications earned by team members

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In collaboration with the VCU Department of Physical Medicine & Rehabilitation

WE PROVIDED RESIDENCY T R A I N I N G F O R:

WE PROVIDED STUDENT T R A I N I N G F O R:

60 TOTAL INDIVIDUALS Medical Student Elective Rotations PM&R Residents Visiting Residents

278 TOTAL INDIVIDUALS Nursing Inpatient and Outpatient Therapy

Elena Dernovish, PT student (right), assisted Becca Sargeant, PT, DPT (left), in helping patient Earle Hobbs reach his activity goals.

Fitness, Recreation, and Wellness

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Conferences where team members presented, including:

American Congress of Rehabilitation Medicine (ACRM) American Spinal Cord Injury Professionals (ASCIP) American Medical Rehabilitation Providers Association (AMRPA) RehabWeek 2023 in Singapore Traumatic Brain Injury Model Systems Leadership Conference Virginia Fundraising Institute American Therapeutic Recreation Association (ATRA) American Speech-Language-Hearing Association (ASHA) Alivia Thorn, PT, DPT (left) and Jessi Vaught, PT, DPT, NCS (right) present their research findings at the Sheltering Arms Institute Research Symposium on October 6, 2023.

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American Occupational Therapists Association (AOTA)

Peer to Peer Patient Mentoring Program Reaches New Heights

2,659

$84,560

Hours contributed by volunteers

Amount of wages contributed by volunteer hours

Sheltering Arms Institute's Peer Mentor Program connects current patients with individuals who have endured similar diagnoses; Troy Lewis and ShaDonna Cox are two individuals who developed a strong connection. While recovering from a stroke he sustained in May of 2023, Troy met ShaDonna, who survived a stroke in 2015 and became Troy’s mentor through the program.

When ShaDonna experienced her stroke, she says she lacked the support of someone who

could relate to her. She wanted to be able to give back and let patients know that “I can relate."

ShaDonna’s statement resonated with Troy. Grappling with the sudden loss of abilities, he stated, “I could do everything, and then, just like that, it was all gone.”

The program's creators, Community Engagement Manager Alison Clarke and Volunteer Alison Shapiro, work with national organizations for diagnosis-specific mentor training, including brain injury, spinal cord injury, limb loss,

burns, cardiac conditions, COVID, and Guillain-Barré syndrome.

However, because a national training program for stroke mentors did not exist, they collaborated to create one.

"To sit with someone who can relate to how you're feeling in this recovery process is very valuable," said Clarke. “The mentors are grateful to give back by sharing their journey to provide hope.”

Currently, the program boasts 20 mentors across eight diagnoses with overwhelmingly positive

results. Ninety-six percent of patients feel that their mentor is a good match, and 93 percent state that mentor visits helped address their concerns.

In cases such as Troy and ShaDonna’s, the Peer Mentor Program fosters resilience, hope, and proof that there is light at the end of the tunnel. “When I saw a video of Troy walking on his own, I was overjoyed and felt like I truly made an impact,” ShaDonna said.

I had family who would come visit me, but they don’t really understand a stroke because they haven’t been through it. I just wanted to be able to give back and let patients know that I can relate. - ShaDonna Cox 24

Building Community Starts with Relationship

Seamless collaboration is required to deliver outstanding patient outcomes in a healthcare setting. Maintaining and sustaining those outcomes in the community requires another level of collaboration. For our patients to enjoy durable outcomes, we actively build meaningful connections throughout the community.

We do more than casually connect with other amazing non-profits. These groups, which provide essential services for our patients, come to the hospital campus for a community partner expo so team members can learn about services available to patients after discharge.

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792

Total number of team members, including volunteers

280

Volunteer hours contributed by team members ($10,468 in wages)

In addition, to connect patients with these services, we use Unite Us, a referral platform that links healthcare providers and non-

1,682

Peer-to-peer recognitions for values in action

profits.

Our team members also eagerly find opportunities to build relationships with these non-profits. By contributing volunteer hours to our partners, they help make communities healthier, more resilient, and more accessible.

Among several activities this year, team members worked with project:Homes to build and install wheelchair ramps and they volunteered at several camps, including Retreat & Refresh Stroke Camp and Camp Bruce McCoy for brain injury survivors.

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LOCATIONS MAIN CAMPUS 2000 Wilkes Ridge Drive Richmond, VA 23233

B O N A I R* 206 Twinridge Lane Richmond, VA 23235

CHESTER Sheltering Arms 140 Eastshore Drive, Suite 200 Glen Allen, VA 23059

NON-PROFIT U.S. POSTAGE PAID RICHMOND, VA PERMIT #320

Helping People Find the Power to Overcome®

12220 Iron Bridge Road Suite C Chester, VA 23831

H A N O V E R* 8226 Meadowbridge Road Mechanicsville, VA 23116

HULL STREET 13530 Hull Street Road Midlothian, VA 23112

L A B U R N U M* 4730 S. Laburnum Avenue Richmond, VA 23231

M I D T O W N* 2805 West Broad Street Richmond, VA 23230

R E Y N O L D S* 6627 West Broad Street Suite 100 Richmond, VA 23230 * Sites offering Sheltering Arms Community Programs (fitness, recreation & wellness services) (804) 764-5275 ShelteringArms.com

(804) 877-4000 ShelteringArmsInstitute.com

(804) 342-4141 ShelteringArmsFoundation.org