2021 Annual Report

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Dedicated to doing more A D VA N C I N G E Q U I TA B L E H E A LT H C A R E S I N C E 19 6 7

O U R MI SSI ON

To serve as a medical home to the most vulnerable members of our community by providing affordable quality health care in a caring environment.

O UR V IS IO N

To be a recognized leader in improving the health and wellbeing of Los Angeles’ underserved communities by delivering quality medical and social services through innovation, creativity, partnerships, and public policy advocacy.

Dr. Tiffany Fischman, Pediatrician

S A B A N C O M M U N I T Y C L I N I C | 2 0 2 1 A N N U A L R EPORT | 1

M E S SA GE F ROM THE CE O

Dear Friends, Colleagues and Partners,

As I reflect on the past year at Saban Community Clinic, the word that springs to mind is perseverance. While 2021 brought more of COVID’s enormous challenges, SCC has carried on through many other challenging times since we opened in 1967. And we never once lost sight of our purpose.

For nearly 55 years, we’ve remained dedicated to continuously improving care for our communities.

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Our clinics deliver life-changing benefits far beyond the services we provide to individuals. When we improve mental and physical health for mothers and fathers, they can better care for their families. Healthy people can go to work, support higher education needs, and contribute to the local economy.

In so many ways, the Clinic’s impacts ripple out to make a positive difference to the whole community.

While writing this letter, I tried to put myself in the shoes of my team members who choose to give everything they have – day after day – doing work that demands their all. Sometimes it honestly makes me teary-eyed to think about their passion, drive and commitment.

All year I watched team members put other people’s needs ahead of their own.

They cared for patients even as their own family members were suffering, and in some cases, passing away from COVID. They found ways to carry on with compassion, empathy and grace.

We are already seeing the toll it is taking on people’s mental health, but it will take years to know the full impacts of this pandemic. What I know for sure, today, is that our team was here when it mattered, showing up when our community needed us most.

And of course, we couldn’t have done any of this without the support of our donors, colleagues, board members, and community partners.

Thank you for all you do!

Muriel Nouwezem Chief Executive Officer She/Her 3

W HAT WE DO

From a single storefront in 1967, SCC has grown to provide a full complement of healthcare services as well as access to social services from four health centers and one satellite site.

Alfonso Martin, Behavioral Health Case Manager

1967 1 CLINIC LOCATION Primary Medical Care Mental Health Care

2021 4 CLINIC LOCATIONS 1 SATELLITE CLINIC Primary Medical Care Mental Health Care Dental Care Specialty Medical Care Insurance Enrollment Homelessness Services Vision Care Telehealth Services Nutritional Counseling In-House Pharmacy & Lab

W HY IT M ATTERS

89% of our patients are living below the Federal Poverty Level (FPL).

Sonia Medina, Community Engagement Supervisor, and Synthia Molina, Front Line Manager

In 2021, the FPL was $26,500 for a family of four.

Many of us can tell our employer, “I have a doctor’s appointment today.”

But what if going to the doctor means losing wages you need to survive?

For decades, we’ve worked to find ways to reduce wage loss for our patients experiencing poverty.

With a comprehensive range of services all under one roof, we are a one-stop shop for healthcare needs. Our patients get more complete care, while saving time, money, and hassles.

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T HE NU MBERS

Who We Served

22,558 PATIENTS (2,000 more than 2020)

55% 45%

Female Male

Age ured ins Un icaid d Me are ic ed M ivate Pr

35% 53% 7% 5%

Insurance

94% 6%

Housed Unhoused

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Ethnicity

Our Impact

$4.3 MILLION IN FREE SERVICES PROVIDED

122,770 PATIENT VISITS

(5,000 more than 2020)

13,683 DENTAL VISITS

18,731

MENTAL HEALTH VISITS (2,000 more than 2020)

90,356

MEDICAL VISITS (4,000 more than 2020)

10,635 HIV TESTS

9,106

COLORECTAL, BREAST, AND CERVICAL CANCER SCREENINGS

2,461

VISION CARE SERVICES

1,162

NUTRITIONAL COUNSELING VISITS

9,521

PATIENTS ENROLLED INTO A HEALTH PLAN

5,396

HOMELESS SHOWERS PROVIDED

Specialty Care is a Saban Specialty!

One of the greatest needs for low income and uninsured patients is specialized medical care.

SCC is one of a few LA community clinics to provide primary and specialty care in one place. An even greater network of specialists is accessible through our providers. Our current offerings include:

Acupuncture Cardiology Diabetes/Hypertension Infectious Disease Infusion Therapy Nutrition Ophthalmology Optometry Pulmonology Rheumatology Sexual Health Tobacco Cessation

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49% increase

in patient visits to our Infectious Disease Clinic from 2020 to 2021

“It’s very rewarding to work at a clinic that’s also a teaching facility with a focus on eliminating healthcare inequities. Our weekly rheumatology clinic is staffed by specialists from Cedars-Sinai.

And with the onslaught of COVID-related lung disorders, we opened up much-needed additional in-house clinic shifts to treat diseases of the pulmonary system.”

– Dr. Anna Noble, Associate Medical Director of Academic Affairs

Marisol’s Story Imagine if everyone got the help they needed to heal and thrive.

Today, Marisol is the mother of healthy boys who are doing well in school. She has a job and is making a good life among caring family members. But getting to this point took enormous courage and commitment.

At the age of 8, Marisol’s mother left her and her brother with close friends in Guatemala to earn a better living in the U.S. She sent money to them, but the family friends squandered it all.

Marisol and her brother struggled with hunger, abuse, and finally homelessness. At 12 years old, Marisol felt overwhelmed by the violence and trauma she’d experienced. She attempted to take her own life, but survived.

At 18, Marisol met and married a man she thought was honest and kind. Unfortunately, that wasn’t the case.

A year into the marriage, she welcomed her first son and hoped things would get better – but they did not. She continued to experience domestic violence, sexual assault, and mental cruelty. Her husband would often lock her in a closet and tried several times to drown her. After her second son was born, she knew she had to get away.

When her husband was away for work, Marisol and her sons escaped to Los Angeles.

She immediately turned themselves over to ICE, seeking asylum. Marisol was determined to give her boys, the best life she could and knew that going back to Guatemala would mean certain death.

Marisol’s sister is a patient at SCC and reassured her that the Clinic was a safe space for medical and mental health care. Marisol began intensive therapy with Jose Albert and was able to start healing. She joined SCC’s Women’s Trauma Therapy group and her sons received the medical and dental care they need.

Marisol enrolled her boys in school and got a work permit, which allowed her to get a restaurant job. Money is still tight, but with the help of her family she’s able to make ends meet. Jose also connected Marisol with the Clinic’s Development Department, which further assisted her struggling family by providing essentials.

Sadly, Jose Albert passed away suddenly at the beginning of the pandemic, leaving Marisol with yet another loss. But he gave her a gift of resilience that belongs to her forever.

“Saban and Jose Albert saved my life,“ Marisol says. “He rebuilt my confidence and gave me the power and will to live that I needed. The Clinic has never let me down, and I’m very grateful to Saban and its donors for helping my family get to this point.”

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Orthodontics for Everyone!

Thanks to the generosity of several loyal donors, SCC is proud to provide cosmetic dentistry to our patients.

We launched our pilot program to make orthodontic care available to 40 pediatric patients and 20 adult patients.

Giving Patients Bigger Smiles “Recently, I had the privilege of treating a very sweet, young patient with a right side cross bite. Unless this is corrected while the patient is still growing, it can translate to asymmetrical jaw growth and require surgical intervention.

Due to the generosity of our donors, I was able to treat this with an orthodontic appliance and correct the cross bite after a month of treatment!

This is not a covered benefit through state insurance and the patient’s dad expressed a great amount of gratitude.

It’s rare to be able to provide these services at a community clinic and I’m thrilled that we can offer our patients this care.

I join my patient and his father in thanking you, our amazing donors, for all you do for our program and our patients!”

– Zarina Bell, DDS

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Our Life-Saving Satellite Clinic Through just a single exam room at The Center in Hollywood, our Satellite Clinic makes a very big difference in the lives of people experiencing homelessness. The Clinic provides primary care and infectious disease services as well as specialty expertise, including gender-affirming care.

We are able to offer on-site phlebotomy, vaccination, medication management, medication delivery and storage, which reduces travel and inconvenience for our patients with limited resources. The Clinic has also developed telehealth capabilities for mental health, an underserved need that can impede optimal housing and health outcomes.

We have strong working partnerships with service providers and government agencies including the Department of Mental Health, LA Homeless Services Authority (LAHSA), Community Health Project LA, and Hollywood Food Coalition.

All of them refer clients to our Satellite Clinic.

“I feel deeply, passionately that this outreach model has an outsized impact for vulnerable people experiencing homelessness and it is my fervent wish that we are able to continue this vitally important work.”

– Kristian Melby, PA

2,040

COVID TESTS

7,874

COVID VACCINATIONS

On-Site Pharmacies with FREE Delivery!

Our two full-service pharmacies play a key role in our ongoing efforts to make our services more comprehensive and accessible for patients.

Filling prescriptions in-house and through home delivery saves time and helps reduce lost wages. About a quarter of all prescriptions are delivered.

We also provide clinical pharmacy services, including close follow up and frequent visits for uncontrolled diabetes, hypertension, and tobacco cessation.

Teaching the Next Generation Our pharmacy department is affiliated with local pharmacy schools and health care centers. We host 4 Kaiser residents each year, along with more than 14 pharmacy students from West Coast schools.

“I used the Clinic’s free pharmacy delivery for my prescription inhaler several times. As a single mom working two jobs, delivery has been so convenient and helpful, especially during the height of the pandemic. I’m very grateful for this service.”

– Sarah L., Patient

97,591

TOTAL PRESCRIPTIONS FULFILLED

24,453

TOTAL PRESCRIPTIONS DELIVERED

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Our community called, and we answered!

64% increase in call center volume over the past two years

235,609 calls in 2021 174,317 calls in 2020 144,036 calls in 2019

Growing Our Pediatric Program Many more families learned about SCC at events we hosted through close partnerships with nearby schools, Children’s Hospital LA, and other local partners. These included: • COVID-19 Testing and Vaccine Clinics • Sport Physicals • Backpack Distribution • Healthy Heart Drawing Contest

4,000

“Saban Community Clinic has been such a great partner. Our families and students really appreciate the attention they receive from the Clinic and feel lucky to have such a great facility in their community that serves all of their medical needs!”

more pediatric visits than in 2020

–Tanya Castro, Student and Family Services Coordinator at Camino Nuevo Charter Academy

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A VERY SPECIAL THANK YOU TO

CITY NATIONAL BANK FOR SPONSORING OUR KIDS CORNER

Sarah and Milli

Luz Rodriguez, Dental Assistant

W E L C OME, BA BY!

Welcome Home Baby workshops include topics like these: • Breastfeeding • Nutrition for Mommy and Baby • Childbirth • Newborn Care • Prenatal & Postnatal Yoga • Maternal-Self Care • WIC Supplemental Nutrition Program • Baby Dental Care

“Just this year, we started a Welcome Home Baby program, and it’s been very successful.

The workshops provide expectant parents with the information they need to best care for themselves and their babies. Every mother who registers also receives hygiene products, books, toys, bottles, and more!”

– Sonia Medina, Community Engagement Supervisor, Saban Community Clinic

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Helping Our Unhoused Community Members Our Roving Medical Team (RMT) started in the summer of 2020 in response to the COVID-19 pandemic and the increase in people experiencing homelessness on our streets. The RMT serves adults and families with children at four temporary housing sites in Hollywood and East Los Angeles.

The team visits each site weekly and offers primary care visits, urgent care, vaccines, insurance enrollment, and prescription medications that our Saban Pharmacy delivers directly to each site’s residents.

“I love working with the RMT because of the relationships we build with patients. Visiting the same sites each week allows us to really get to know the residents and their families.

And bringing services directly to our patients lets us reach people who otherwise might not have sought care.”

– Samantha Kumpf, Physician Assistant

Vocabulary Matters!

Brain Spark: Pronouns 101 was a thought-provoking and informative conversation about pronoun use. Our guest speakers, Maybe Burke, Core Trainer at The Transgender Training Institute and Kristian Melby, Physician Assistant at SCC, had an engaging discussion. They talked about what pronouns mean and why this is important for society – and for the work our Clinic does providing healthcare to the LGBTQ+ community.

Tina Perry, Friends Board Member and President at OWN, and Adam Friedman, Chief Marketing and Advancement Officer at SCC, moderated the talk and kept it lively.

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Amazon Studios

Caring Community Assembly Days Our wonderful community partners continued making a real difference by assembling more care kits than ever, which were distributed to:

The A List

• Saban patients • Families in temporary shelters • Residents of Elden Elms permanent housing • Students at Camino Nuevo charter schools • City of LA’s Homeless Response Center • The Center in Hollywood

2,000+ Pediatric Care

and Homeless Connect Kits assembled in 2021 Special thanks to Milken School, The A List, and Amazon Studios for their time and support!

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Milken School

Celebrating Together Again!

For the first time since 2019, the Friends of Saban Community Clinic hosted the 45th Annual Dinner Gala in-person!

It was a beautiful night under the twinkly lights as we celebrated our honorees: Friends Leadership Award recipient Pearlena Igbokwe, and Heroes Award recipients Clinic CEO Muriel Nouwezem and CMO Armen Arshakyan, MD. Our evening was hosted by the hilarious Larry Wilmore and capped off with a showstopping performance by the incredible duo, The War and Treaty.

Thank you to our lead underwriters City National Bank, NBCUniversal and Cheryl & Haim Saban and the Saban Family Foundation for raising critical funds to support our mission.

$2 million unrestricted

funds were raised to help cover $4,378,000 in unreimbursed costs for patient services.

Above: MC Larry Wilmore | Right: CMO Dr. Armen Arshakyan, CEO Muriel Nouwezem, and Richard Weitz.

Friends Board President David Nevins, Honoree Pearlena Igbokwe, and Tanya and Michael Trotter from War and Treaty

Board of Directors 2021 OF F ICERS DAVID NEVINS President BELA BAJARIA 1st Vice President MORGAN WANDELL 2nd Vice President ERIC SIEGEL Treasurer DAVID EILENBERG Secretary RICHARD WEITZ Immediate Past President MEMBERS ORLY ADELSON LOU ADLER KENNETH A. AUGUST IRVING AZOFF PETER BENEDEK ALBERT CHENG CARRIE DAVIS SAM FISCHER ROB FRIEDMAN ANDY FRIENDLY DAVID T. FRIENDLY ROBERT GREENBLATT MARTHA HENDERSON ELLEN HOBERMAN TOM HOBERMAN AARON KAPLAN JASON KAPLAN JORDAN LEVIN JAY LEVINE WARREN LITTLEFIELD MICHAEL LOMBARDO DR. HOWIE MANDEL STEVEN MARENBERG BARBARA MARSHALL HAYDEN MEYER FAYE MILLER BRENT MONTGOMERY STEVE MOSKO DAVID NOCHIMSON ANDY PATMAN TINA PERRY LOU PITT KEVIN REILLY BRUCE ROSENBLUM PETER ROTH DON SPETNER MARCIA STEERE SANDRA STERN DANA WALDEN BRENT WEINSTEIN LYNN WILLIAMS BARBARA YAROSLAVSKY* *IN MEMORIAM

Holiday Joy on Wheels!

THANK YOU TO

Can a drive-thru event be heartwarming? This year’s Annual Patient Holiday Party was proof that it can!

Our celebration came complete with cameos from Olaf and Santa. Thirty festive volunteers helped provide our patients and their families with clothing, food, toys, books and more.

HACKMAN CAPITAL PARTNERS FOR DONATING THE SPACE

350 patients received gifts

Play Games for Goodness Sake

Above: Volunteers Tom Hoberman, Ellen Hoberman and Dina Duke setting up

In April, our Young Professionals Committee got together virtually for a fun night of cocktails and interactive games.

Virgil’s Long-Awaited Open House

Critical funds were raised for patient services.

In June, our Virgil Family Health Center opened its doors for an intimate reception for board members, donors and local partners.

It was a very belated and muchanticipated celebration of opening our newest Clinic. Attendees toured the facility and enjoyed cocktails and hors d’oeuvres.

12,275 Host Wes Kauble with winners Chase and Susan Fein and Rachael Graeff

patient visits last year

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Financial Statement

F I S CA L YEA R J U LY 1 , 2 0 2 0 – J U N E 3 0 , 2 0 2 1

Statement of Revenue and Expense REVE N U E Patient Service Revenue (Net)

22,988,270

Contracts

4,854,767

Friends of Saban Community Clinic (Net)

2,325,459

Contributions and Grants

4,097,306

Other Income

6,054,376

Total Revenue

57% 12% 6% 10% 15%

$40,320,178

EX P EN S E S Program Salaries/Benefits

18,086,981

Program Expenses

9,279,322

Management /General

2,827,288

Fundraising

1,012,162

Total Expenses SURPLUS

58% 30% 9% 3%

$31,205,753

$9,114,425

Consolidated Statement of Financial Position ASSETS Current Assets

$10,276,891

Other Assets

$34,301,299

Total Assets

$44,578,190

L IA B IL IT IES A N D N E T AS S E T S Current Liabilities

$4,529,039

Other Liabilities

-

Total Liabilities

$4,529,039

NET A S S E T S Without Donor Restrictions

22,236,359

With Donor Restrictions

17,812,792

Total Net Assets TOTAL LIABILITIES & NET ASSETS

$40,049,151

$44,578,190 21

Saban Community Clinic would like to send a big thank you to all of our donors for making our work possible. By giving so generously, you have helped the Clinic provide high quality health care to the most vulnerable members of our community.

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PARTNERS Organizations/Educational Affiliations

Government Entities

1736 Family Crisis Center Alliant University Aviva Baby2Baby Being Alive Big Sunday California State University Los Angeles Cedars-Sinai Medical Center The Center at Blessed Sacrament Centering Healthcare Institute Chicago School of Professional Psychology Eisner Health Health Net Hollywood Food Coalition

California Department of Public Health Department of Health Services City of Beverly Hills City of West Hollywood County of Los Angeles Health Resources and Services Administration L.A. County Department of Mental Health State of California

In the People’s Corner Kaiser Permanente LA Family Housing Northeast Valley Health Corporation PATH The People Concern South Bay Family Health Center University of California, Berkeley University of California, Irvine University of California, Los Angeles University of Southern California Urban Alchemy Venice Family Clinic

Associations/Coalitions California Primary Care Association Community Clinic Association of Los Angeles County Hollywood4WRD Midtown Los Angeles Homeless Coalition

LEGACY CIRCLE The Legacy Circle honors an elite group of contributors who have selected Saban Community Clinic as a recipient of a planned gift. If you have already designated the Clinic as a beneficiary in your Will, please let us know so we can include you in our circle.

Jonathan Ahearn* Marsha and Ira Alpert Carmen Arreola* Baar Survivors Trust Marilyn Barrett, J.D. Daniele Beasley Henry Becker* Dr. Sidney Benson* Isidore Bergner* Lucille E. Blatt* Jean F. Bonini, Esq. The Victor & Andrea Carter Revocable Trust* Wilt Chamberlain* Candyce Colvin* John Corby Joseph Eisner* Annie Ellicott Farida Fatouhi and Michael Freehling Louis Fink* Leah and Samuel Fischer Pat and Andy Friendly Greta Furst* Gary Garbowitz

Dudley J. Geiger Helen Goldstein* Laurie Goodman and Don Spetner Lisa Gritzner Paul D. and Ione F. Harter Charitable Trust* Jacques and Lillian K. Hirshfield Ellen and Thomas Hoberman Harry Hoffman* Judith Horn* Livia* and John* Ignatz William L. Jones Roy Kaufman* Arlene Klasky Seymour* and Lois* Knee Family Trust Erin and William Kruse Nicole Kuklok-Waldman Carla Laemmle* Abbe Land Gertrude H. Lieblich* Sharon and Howard Littman Drs. Susan and Howard Mandel Elaine Latimore McEnany* Bruce and Maureen McKenna

Faye Miller Winifred and Kenneth E. Neisser Gail* and David Nochimson Irving Niel Parker* Vinod Singh Peterson Karl A. Pettijohn Freda Rosen* Ande and Bruce Rosenblum Linda Rubin Cathy and Joel Schwartz Angel Silva Elvira Silva Marcia and Harry* Steere Mike and Corky Hale Stoller Foundation The Rose Tabah 1992 Family Trust* Glenda Tusher Living Trust* Meridith L. Weiss Mimi* and Bernie* West Ronald R. Wilkniss Winner Living Trust (Miriam Winner)* Jules Young

*Deceased 23

Executive Leadership Team

Board of Directors 2021 OFFICERS

Muriel Nouwezem

Armen Arshakyan, M.D.

Robert Broder, J.D.

Chief Executive Officer

Chief Medical Officer

Co-Chair of the Board

Trula Breuninger

Jackie Provost

Russell Alexander-Orozco

Chief Financial Officer

Chief Operations Officer

Co-Chair of the Board

Angela L. Jones Vice Chair of the Board

Michael Ziering, J.D. Treasurer

Joanne Dietch Secretary

Arnali Ray

Chief Marketing & Advancement Officer

Chief of Strategy and Programs Officer

Van Anh Dastur, D.D.S.

Chantal Washington

Chief Dental Officer

Chief Human Resource Officer

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Dante Alencastre Antonio Becerra Jesse Bronner Celia A. Brugman Carol W. Buitrago Clare Driscoll Rolando J. Gomez Minerva Lopez Peggy B. Miles, M.D., F.A.C.P. Ingrid Palmer Luis Pardo Mitchell Pindus Richard K. Rifenbark, J.D. Karen Sanchez Judd Zinberg, C.C.I.M.

MEMBERS

Adam Friedman

OUR FIVE LOCATIONS: Beverly Health Center 8405 Beverly Blvd., Los Angeles, CA 90048

S. Mark Taper Foundation Health Center 6043 Hollywood Blvd., Los Angeles, CA 90028

The Wallis Annenberg Children & Family Health Center 5205 Melrose Ave., Los Angeles, CA 90038

Satellite Clinic at The Center 6636 Selma Ave., Los Angeles, CA 90028

Virgil Family Health Center 137 N. Virgil Ave., Los Angeles, CA 90004 Development Office: 323.330.1670 Appointments: 323.653.1990

sabancommunityclinic.org

sabancommunityclinic.org