2021 Annual Report

2021 ANNUAL REPORT Dedicated to doing more ADVANCING EQUITABLE HEALTHCARE SINCE 1967

OUR MISSION To serve as a medical home to the most vulnerable members of our community by providing affordable quality health care in a caring environment.

Dr. Tiffany Fischman, Pediatrician

SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT | 1 To be a recognized leader in improving the health and wellbeing of Los Angeles’ underserved communities by delivering quality medical and social services through innovation, creativity, partnerships, and public policy advocacy. OUR VISION

Dear Friends, Colleagues and Partners, As I reflect on the past year at Saban Community Clinic, the word that springs to mind is perseverance. While 2021 brought more of COVID’s enormous challenges, SCC has carried on through many other challenging times since we opened in 1967. And we never once lost sight of our purpose. For nearly 55 years, we’ve remained dedicated to continuously improving care for our communities. 2 | SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT MESSAGE FROM THE CEO

In so many ways, the Clinic’s impacts ripple out to make a positive difference to the whole community.

Thank you for all you do!

Our clinics deliver life-changing benefits far beyond the services we provide to individuals. When we improve mental and physical health for mothers and fathers, they can better care for their families. Healthy people can go to work, support higher education needs, and contribute to the local economy.

While writing this letter, I tried to put myself in the shoes of my team members who choose to give everything they have – day after day – doing work that demands their all. Sometimes it honestly makes me teary-eyed to think about their passion, drive and commitment.

All year I watched team members put other people’s needs ahead of their own. They cared for patients even as their own family members were suffering, and in some cases, passing away from COVID. They found ways to carry on with compassion, empathy and grace. We are already seeing the toll it is taking on people’s mental health, but it will take years to know the full impacts of this pandemic. What I know for sure, today, is that our team was here when it mattered, showing up when our community needed us most. And of course, we couldn’t have done any of this without the support of our donors, colleagues, board members, and community partners.

Muriel Nouwezem Chief Executive Officer

She/Her 3

WHAT WE DO From a instorefrontsingle1967 , SCC has grown to provide a fromsocialasservicesofcomplementfullhealthcareaswellaccesstoservices four health centers and one satellite site. 11967CLINIC LOCATION Primary Medical Care Mental Health Care 42021CLINIC LOCATIONS 1 SATELLITE CLINIC Primary Medical Care Mental Health Care Dental SpecialtyCareMedical Care Insurance In-HouseNutritionalTelehealthVisionHomelessnessEnrollmentServicesCareServicesCounselingPharmacy&Lab Alfonso CaseBehavioralMartin,HealthManager

SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT | 5 WHY IT MATTERS 89% of our patients are living below the Federal Poverty Level (FPL). In 2021, the FPL was $26,500 for a family of four. Many of us can tell our employer, “I have a doctor’s appointment today.” But what if going to the doctor means losing wages you need to survive? For decades, we’ve worked to find ways to reduce wage loss for our patients experiencing poverty. With a comprehensive range of services all under one roof, we are a one-stop shop for healthcare needs. Our patients get more complete care, while saving time, money, and hassles. Sonia Medina, Community Engagement Supervisor, and Synthia Molina, Front Line Manager

55%45% Female Male 6%94% Housed Unhoused Ethnicity Age Uninsured 35% Medicaid 53% Medicare 7% Private 5% Insurance THE NUMBERS Who We Served 22,558 PATIENTS (2,000 more than 2020) 6 | SABAN COMMUNITY CLINIC

Our Impact $4.3 MILLION IN FREE PROVIDEDSERVICES 122,770 PATIENT VISITS (5,000 more than 2020) 13,683 DENTAL VISITS 18,731 MENTAL HEALTH VISITS (2,000 more than 2020) 90,356 MEDICAL VISITS (4,000 more than 2020) 10,635 HIV TESTS 9,106 COLORECTAL, BREAST, AND CANCERCERVICALSCREENINGS 2,461 VISION CARE SERVICES 1,162 COUNSELINGNUTRITIONAL VISITS 9,521 PATIENTS ENROLLED INTO A HEALTH PLAN 5,396 HOMELESS SHOWERS PROVIDED

Specialty Care is a Saban Specialty! One of the greatest needs for low income and uninsured patients is specialized medical care. SCC is one of a few LA community clinics to provide primary and specialty care in one place. An even greater network of specialists is accessible through our providers. Our current offerings include: TobaccoSexualRheumatologyPulmonologyOptometryOphthalmologyNutritionInfusionInfectiousDiabetes/HypertensionCardiologyAcupunctureDiseaseTherapyHealthCessation 8 | SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT 49% increase in patient visits to our Infectious Disease Clinic from 2020 to 2021

– Dr. Anna Noble, Associate Medical Director of Academic Affairs

“It’s very rewarding to work at a clinic that’s also a teaching facility with a focus on eliminating healthcare inequities. Our weekly rheumatology clinic is staffed by specialists from Cedars-Sinai. And with the onslaught of COVID-related lung disorders, we opened up pulmonarydiseasesclinicadditionalmuch-neededin-houseshiftstotreatofthesystem.”

Marisol’s Story Imagine if everyone got the help they needed to heal and thrive.

At the age of 8, Marisol’s mother left her and her brother with close friends in Guatemala to earn a better living in the U.S. She sent money to them, but the family friends squandered it all. Marisol and her brother struggled with hunger, abuse, and finally homelessness. At 12 years old, Marisol felt overwhelmed by the violence and trauma she’d experienced. She attempted to take her own life, but survived. At 18, Marisol met and married a man she thought was honest and kind. Unfortunately, that wasn’t the case. A year into the marriage, she welcomed her first son and hoped things would get better – but they did not. She continued to experience domestic violence, sexual assault, and mental cruelty. Her husband would often lock her in a closet and tried several times to drown her. After her second son was born, she knew she had to get away. When her husband was away for work, Marisol and her sons escaped to Los Angeles. She immediately turned themselves over to ICE, seeking asylum. Marisol was determined to give her boys, the best life she could and knew that going back to Guatemala would mean certain death. Marisol’s sister is a patient at SCC and reassured her that the Clinic was a safe space for medical and mental health care. Marisol began intensive therapy with Jose Albert and was able to start healing. She joined SCC’s Women’s Trauma Therapy group and her sons received the medical and dental care they need. Marisol enrolled her boys in school and got a work permit, which allowed her to get a restaurant job. Money is still tight, but with the help of her family she’s able to make ends meet. Jose also connected Marisol with the Clinic’s Development Department, which further assisted her struggling family by providing essentials.

10 | SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT

Sadly, Jose Albert passed away suddenly at the beginning of the pandemic, leaving Marisol with yet another loss. But he gave her a gift of resilience that belongs to her “Sabanforever.andJose Albert saved my life,“ Marisol says. “He rebuilt my confidence and gave me the power and will to live that I needed. The Clinic has never let me down, and I’m very grateful to Saban and its donors for helping my family get to this point.”

Today, Marisol is the mother of healthy boys who are doing well in school. She has a job and is making a good life among caring family members. But getting to this point took enormous courage and commitment.

It’s rare to be able to provide these services at a community clinic and I’m thrilled that we can offer our patients this care.

– Zarina Bell, DDS

11

I join my patient and his father in thanking you, our amazing donors, for all you do for our program and our patients!”

“Recently, I had the privilege of treating a very sweet, young patient with a right side cross bite. Unless this is corrected while the patient is still growing, it can translate to asymmetrical jaw growth and require surgical intervention.

Giving Patients Bigger Smiles

forOrthodonticsEveryone!

Thanks to the generosity of several loyal donors, SCC is proud to provide cosmetic dentistry to our patients. We launched our pilot program to make orthodontic care available to 40 pediatric patients and 20 adult patients.

Due to the generosity of our donors, I was able to treat this with an orthodontic appliance and correct the cross bite after a month of treatment! This is not a covered benefit through state insurance and the patient’s dad expressed a great amount of gratitude.

We

Through just a single exam room at The Center in Hollywood, our Satellite Clinic makes a very big difference in the lives of people experiencing homelessness. The Clinic provides primary care and infectious disease services as well as specialty expertise, including gender-affirming care. are able to offer on-site phlebotomy, vaccination, medication management, medication delivery and storage, which reduces travel and inconvenience for patients with limited resources. The Clinic has also developed telehealth capabilities for mental health, an underserved need that can impede optimal housing and health outcomes. have strong working partnerships with service providers and government agencies including the Department of Mental Health, LA Homeless Services Authority (LAHSA), Community Health Project LA, and Hollywood Food Coalition. of them refer clients to Satellite Clinic.

Our SatelliteLife-SavingClinic

We

All

“I

our

our

feel passionatelydeeply, that this modeloutreachhasan outsized impact for vulnerable importantthisablewishithomelessnessexperiencingpeopleandismyferventthatwearetocontinuevitallywork.” – Kristian Melby, PA 2,040 COVID TESTS 7,874 VACCINATIONSCOVID

Delivery!withPharmaciesOn-SiteFREE Our two full-service pharmacies play a key role in our ongoing efforts to make our services more comprehensive and accessible for patients. Filling prescriptions in-house and through home delivery saves time and helps reduce lost wages. About a quarter of all prescriptions are delivered. We also provide clinical pharmacy services, including close follow up and frequent visits for uncontrolled diabetes, hypertension, and tobacco cessation. Teaching the Next Generation Our pharmacy department is affiliated with local pharmacy schools and health care centers. We host 4 Kaiser residents each year, along with more than 14 pharmacy students from West Coast schools. 97,591 FULFILLEDPRESCRIPTIONSTOTAL 24,453 DELIVEREDPRESCRIPTIONSTOTAL “I used the Clinic’s free pharmacy delivery for my prescription inhaler several times. As a single mom working two jobs, delivery has been so convenient and helpful, especially during the height of the pandemic. I’m very grateful for this service.” – Sarah L., Patient SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT | 13

Our community called, and we answered! 64% increase in call center volume over the past two years 235,609 calls in 2021 174,317 calls in 2020 144,036 calls in 2019 Growing Our Pediatric Program Many more families learned about SCC at events we hosted through close partnerships with nearby schools, Children’s Hospital LA, and other local partners. These included: • COVID-19 Testing and Vaccine Clinics • Sport Physicals • DistributionBackpack • Healthy DrawingHeartContest “Saban Community Clinic has been such a great partner. Our families and students really appreciate the attention they receive from the Clinic and feel lucky to have such a great facility in their community that serves all of their medical needs!” –Tanya Castro, Student and Family Services Coordinator at Camino Nuevo Charter Academy 14 | SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT 4,000 morevisitspediatricthanin2020

SarahDentalRodriguez,AssistantandMilli

A SPECIALVERYTHANKYOUTO CITY BANKNATIONAL FOR OURSPONSORINGKIDSCORNER Luz

WELCOME, BABY! Welcome Home Baby workshops include topics like these: • Breastfeeding • Nutrition for Mommy and Baby • Childbirth • Newborn Care • Prenatal & Postnatal Yoga • Maternal-Self Care • WIC Supplemental Nutrition Program • Baby Dental Care “Just this year, we started a Welcome Home Baby program, and it’s been very successful. The workshops provide expectant parents with the information they need to best care for themselves and their babies. Every mother who registers also receives hygiene products, books, toys, bottles, and more!” – Sonia Medina, Community Engagement Supervisor, Saban Community Clinic 16 | SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT

– Samantha Kumpf, Physician Assistant

Brain Spark: Pronouns 101 was a thought-provoking and informative conversation about pronoun use. Our guest speakers, Maybe Burke, Core Trainer at The Transgender Training Institute and Kristian Melby, Physician Assistant at SCC, had an engaging discussion. They talked about what pronouns mean and why this is important for society – and for the work our Clinic does providing healthcare to the LGBTQ+ community.

17

Vocabulary Matters!

Our Roving Medical Team (RMT) started in the summer of 2020 in response to the COVID-19 pandemic and the increase in people experiencing homelessness on our streets. The RMT serves adults and families with children at four temporary housing sites in Hollywood and East Los Angeles. The team visits each site weekly and offers primary care visits, urgent care, vaccines, insurance enrollment, and prescription medications that our Saban Pharmacy delivers directly to each site’s residents.

Tina Perry, Friends Board Member and President at OWN, and Adam Friedman, Chief Marketing and Advancement Officer at SCC, moderated the talk and kept it lively.

“I love working with the RMT because of the relationships we build with patients. Visiting the same sites each week allows us to really get to know the residents and their families. And bringing services directly to our patients lets us reach people who otherwise might not have sought care.”

Helping MembersCommunityUnhousedOur

Caring AssemblyCommunityDays Our wonderful community partners continued making a real difference by assembling more care kits than ever, which were distributed to: • Saban patients • Families in temporary shelters • Residents of Elden Elms permanent housing • Students at Camino Nuevo charter schools • City of LA’s Homeless Response Center • The Center in Hollywood 2,000+ Pediatric Care and Homeless Connect Kits assembled in 2021 Special thanks to Milken School, The A List, and Amazon Studios for their time and support! 18 | SABAN COMMUNITY CLINIC Amazon Studios The A MilkenListSchool

TogetherCelebratingAgain! For the first time since 2019, the Friends of Saban Community Clinic hosted the 45th Annual Dinner Gala in-person! It was a beautiful night under the twinkly lights as we celebrated our honorees: Friends Leadership Award recipient Pearlena Igbokwe, and Heroes Award recipients Clinic CEO Muriel Nouwezem and CMO Armen Arshakyan, MD. Our evening was hosted by the hilarious Larry Wilmore and capped off with a showstopping performance by the incredible duo, The War and Treaty. Thank you to our lead underwriters City National Bank, NBCUniversal and Cheryl & Haim Saban and the Saban Family Foundation for raising critical funds to support our mission. $2 million unrestricted funds were raised to help cover $4,378,000 in unreimbursed costs for patient services. Above: MC Larry Wilmore | Right: CMO Dr. Armen Arshakyan, CEO Muriel Nouwezem, and Richard Weitz. Friends Board President David Nevins, Honoree Pearlena Igbokwe, and Tanya and Michael Trotter from War and Treaty Board of Directors 2021 OFFICERS DAVID NEVINS President BELA BAJARIA 1st Vice President MORGAN WANDELL 2nd Vice President ERIC SIEGEL Treasurer DAVID EILENBERG Secretary RICHARD WEITZ Immediate Past President MEMBERS ORLY ADELSON LOU KENNETHADLERA. AUGUST IRVING AZOFF PETER *INBARBARALYNNBRENTDANASANDRAMARCIADONPETERBRUCEKEVINLOUTINAANDYDAVIDSTEVEBRENTFAYEHAYDENBARBARASTEVENDR.MICHAELWARRENJAYJORDANJASONAARONTOMELLENMARTHAROBERTDAVIDANDYROBSAMCARRIEALBERTBENEDEKCHENGDAVISFISCHERFRIEDMANFRIENDLYT.FRIENDLYGREENBLATTHENDERSONHOBERMANHOBERMANKAPLANKAPLANLEVINLEVINELITTLEFIELDLOMBARDOHOWIEMANDELMARENBERGMARSHALLMEYERMILLERMONTGOMERYMOSKONOCHIMSONPATMANPERRYPITTREILLYROSENBLUMROTHSPETNERSTEERESTERNWALDENWEINSTEINWILLIAMSYAROSLAVSKY*MEMORIAM

20 | SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT

YOUTHANKTO HACKMANCAPITALPARTNERS FOR

In April, our Young Professionals Committee got together virtually for a fun night of cocktails and interactive games. Critical funds were raised for patient services.

Virgil’s Long-Awaited Open House

350 receivedpatientsgifts Play

In June, our Virgil Family Health Center opened its doors for an intimate reception for board members, donors and local partners. It was a very belated and muchanticipated celebration of opening our newest Clinic. Attendees toured the facility and enjoyed cocktails and hors d’oeuvres. 12,275 patient visits last year

Holiday Joy on Wheels! Can a drive-thru event be heartwarming? This year’s Annual Patient Holiday Party was proof that it can! Our celebration came complete with cameos from Olaf and Santa. Thirty festive volunteers helped provide our patients and their families with clothing, food, toys, books and more. Games for Goodness Sake

Above: Volunteers Tom Hoberman, Ellen Hoberman and Dina Duke setting up Host Wes Kauble with winners Chase and Susan Fein and Rachael Graeff THEDONATINGSPACE

Statement of Revenue and Expense REVENUE Patient Service Revenue (Net) 22,988,270 Contracts 4,854,767 Friends of Saban Community Clinic (Net) 2,325,459 Contributions and Grants 4,097,306 Other Income 6,054,376 Total Revenue $40,320,178 EXPENSES Program Salaries/Benefits 18,086,981 Program Expenses 9,279,322 Management/General 2,827,288 Fundraising 1,012,162 Total Expenses $31,205,753 SURPLUS $9,114,425 Consolidated Statement of Financial Position ASSETS Current Assets $10,276,891 Other Assets $34,301,299 Total Assets $44,578,190 LIABILITIES AND NET ASSETS Current Liabilities $4,529,039 Other LiabilitiesTotal Liabilities $4,529,039 NET ASSETS Without Donor Restrictions 22,236,359 With Donor Restrictions 17,812,792 Total Net Assets $40,049,151 TOTAL LIABILITIES & NET ASSETS $44,578,190 Financial Statement 21 FISCAL YEAR JULY 1, 2020 – JUNE 30, 2021 57% 6%12%10%15% 58% 30% 3%9%

Saban Community Clinic would like to send a big thank you to all of our donors for making our work possible. By giving so generously, you have helped the Clinic provide high quality health care to the most vulnerable members of our community. 22 | SABAN COMMUNITY CLINIC | 2021 ANNUAL REPORT

PARTNERS Organizations/Educational Affiliations 1736 Family Crisis Center Alliant University CaliforniaBigBeingBaby2BabyAvivaAliveSundayState University Los Cedars-SinaiAngeles Medical Center The Center at Blessed Sacrament Centering Healthcare Institute Chicago School of Professional Psychology Eisner Health Health HollywoodNet Food Coalition In the People’s Corner Kaiser Permanente LA Family Housing Northeast Valley Health Corporation ThePATHPeople Concern South Bay Family Health Center University of California, Berkeley University of California, Irvine University of California, Los UniversityAngelesof Southern California Urban Alchemy Venice Family Clinic Government Entities California Department of Public DepartmentHealthofHealth Services City of Beverly Hills City of West Hollywood County of Los Angeles Health Resources and Services Administration L.A. County Department of Mental Health State of California Associations/Coalitions California Primary Care Association Community Clinic Association of Los Angeles HomelessMidtownHollywood4WRDCountyLosAngelesCoalition LEGACY CIRCLE The Legacy Circle honors an elite group of contributors who have selected Saban Community Clinic as a recipient of a planned gift. If you have already designated the Clinic as a beneficiary in your Will, please let us know so we can include you in our circle. Jonathan Ahearn* Marsha and Ira Alpert Carmen Arreola* Baar Survivors Trust Marilyn Barrett, J.D. Daniele Beasley Henry Becker* Dr. Sidney Benson* Isidore Bergner* Lucille E. Blatt* Jean F. Bonini, Esq. The Victor & Andrea Carter Revocable Trust* Wilt GaryGretaPatLeahLouisMichaelFaridaAnnieJosephJohnCandyceChamberlain*Colvin*CorbyEisner*EllicottFatouhiandFreehlingFink*andSamuelFischerandAndyFriendlyFurst*Garbowitz Dudley J. Geiger Helen Goldstein* Laurie Goodman and Don Spetner Lisa Gritzner Paul D. and Ione F. Harter Charitable Trust* Jacques and Lillian K. Hirshfield Ellen and Thomas Hoberman Harry Livia*JudithHoffman*Horn*andJohn* Ignatz William L. Jones Roy Seymour*ArleneKaufman*Klaskyand Lois* Knee Family Trust Erin and William Kruse Nicole Kuklok-Waldman Carla Laemmle* Abbe GertrudeLandH. Lieblich* Sharon and Howard Littman Drs. Susan and Howard Mandel Elaine Latimore McEnany* Bruce and Maureen McKenna Faye WinifredMillerand Kenneth E. Neisser Gail* and David Nochimson Irving Niel Parker* Vinod Singh Peterson Karl A. Pettijohn Freda Rosen* Ande and Bruce Rosenblum Linda Rubin Cathy and Joel Schwartz Angel Silva Elvira MarciaSilvaand Harry* Steere Mike and Corky Hale Stoller TheFoundationRoseTabah 1992 Family Trust* Glenda Tusher Living Trust* Meridith L. Weiss Mimi* and Bernie* West Ronald R. Wilkniss Winner Living Trust (Miriam Winner)* Jules *DeceasedYoung 23

LeadershipExecutive Team Board Directorsof 2021 Van Anh Dastur, D.D.S. Chief Dental Officer Trula Breuninger Chief Financial Officer Jackie Provost Chief Operations Officer Adam Friedman Chief Marketing & Advancement Officer Chantal Washington Chief ResourceHumanOfficer Arnali Ray Chief of Strategy and Programs Officer Muriel Nouwezem Chief Executive Officer Armen Arshakyan, M.D. Chief Medical Officer Robert Broder Co-Chair of the Board Russell Alexander-Orozco Co-Chair of the Board Angela L. Jones Vice Chair of the Board Michael Ziering, J.D. Treasurer Joanne Dietch Secretary Dante PeggyMinervaRolandoClareCarolCeliaJesseAntonioAlencastreBecerraBronnerA.BrugmanW.BuitragoDriscollJ.GomezLopezB.Miles , M.D., F.A.C.P. Ingrid Palmer Luis RichardMitchellPardoPindusK.Rifenbark, J.D. Karen Sanchez Judd Zinberg, C.C.I.M. MEMBERSOFFICERS 24 | SABAN COMMUNITY CLINIC

OUR FIVE LOCATIONS: Beverly Health Center 8405 Beverly Blvd., Los Angeles, CA 90048 S. Mark Taper Foundation Health Center 6043 Hollywood Blvd., Los Angeles, CA 90028 The Wallis Annenberg Children & Family Health Center 5205 Melrose Ave., Los Angeles, CA 90038 Satellite Clinic at The Center 6636 Selma Ave., Los Angeles, CA 90028 Virgil Family Health Center 137 N. Virgil Ave., Los Angeles, CA 90004 Development Office: 323.330.1670 Appointments: sabancommunityclinic.org323.653.1990

sabancommunityclinic.org