Warm Welcome Magazine - Annual Review

Annual Review Why serviced apartments are trumping hotel stays in 2022

Push the boat out this Valentine’s Day with M Restaurants

The Shaftesbury Theatre launches unique new events facility

Pages 10-11

Pages 24-25

Pages 28-29

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Contents 4

Hotels

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Companies of the Year

30 The Cleaning Show 2023 32 Travel 36 Upcoming issue features

To feature in an upcoming issue or to discuss advertising opportunities please contact a member of the Warm Welcome team; Publication Manager Dean Little - 01227 314 324 dean@warmwelcomemagazine.com Sales & Marketing Manager Michael Amor - 01227 314 324 michael@warmwelcomemagazine.com Editorial Assistant Carol Jean - 01227 314 324 carol@warmwelcomemagazine.com

Mercure welcomes historic home to UK portfolio The newest hotel in the brand’s UK collection, Mercure Dumfries Cargenholm House, has opened its doors. Located a stone’s throw from the historic market town of Dumfries, surrounded by verdant countryside, the hotel offers an idyllic getaway for a break in southern Scotland.

Mercure Dumfries Cargenholm House was once the historic family home of Scottish Naval Officer and polar explorer Archibald McMurdo, who accompanied the famous explorer Sir James Ross on his expeditions to discover the South Pole continent.

British designers Rob and Katie Matthews of Matthews Mee Design have weaved this illustrious history into the hotel’s design and brought the property’s unique past to life through cleverly associated details, materials and contemporary interpretation. Décor such as cartographic artwork, porthole shaped mirrors, ornate rope lighting and more signify Mercure Dumfries Cargenholm House’s historic maritime connections.

Guests are encouraged to discover the fascinating local history behind the building, its former occupants and how it relates to the explorations almost 200 years prior.

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The hotel is comprised of two distinct properties – an early to mid-19th century domestic house and a mid to late 20th century extension. The hotel features 61 comfortable bedrooms, ranging from double to superior family rooms.

Modern bedrooms are dressed in muted tones, making for a peaceful rest, with contemporary ensuite bathrooms and charming touches throughout. The hotel has excellently appointed communal areas and a flexible event space that can accommodate up to 60 people for conferences, meetings and events.

Portraits, paintings and decorative accents adorn the hotel’s restaurant and bar, where guests can enjoy a taste of the lowlands with hearty dishes inspired by the local area and a wide range of drinks available from the traditional bar.

The hotel is located on the outskirts of Dumfries, just 2.5 miles from the town’s amenities and close to quaint villages, historic castles, and the southwestern coast of Scotland. The enchanting Galloway Forest Park is a 40-minute drive from the hotel and just over the country border, England’s most

Hotels

northerly city Carlisle, is under an hour away by car.

Once home to Royal Navy explorers who set off from the nearby port, Dumfries is situated in the serene and historical lowlands of Scotland. Attracting visitors in search of Scotland’s hidden gems, Dumfries makes for a brilliant short break, whilst being easily accessible from all parts of the UK, flight free.

Mercure Dumfries Cargenholm House will follow the ALLSAFE safety standard developed

by Accor in cooperation with Bureau Veritas.

ALLSAFE includes heightened health and safety requirements, including protocols for sanitising and disinfecting rooms, public areas, tracking the health of guests and staff, providing disinfectants to guests, and new regulations for room service and restaurant operations. ALLSAFE standards are designed to provide guests with a safe and relaxing stay without sacrificing quality of service.

Double rooms at Mercure Dumfries Cargenholm House start at £62.00 per night. To find out more visit mercure.com and to book a stay visit: www.all.accor. com/hotel/B8H3/index.en.shtml

Hotels

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Sustainability Award Wins For Hastings Hotels Three properties in Northern Ireland’s leading collection of hotels have received Silver Awards in Green Tourism.

The Grand Central Hotel, Europa Hotel and Stormont Hotel, part of Hastings Hotels, have each received Silver Awards for Green Tourism. The Europa Hotel has also been awarded Silver accreditation for Green Meetings.

Green Tourism promotes greener ways for businesses and organisations to operate and the awards certification programme recognises the commitment of tourism businesses which are actively working to become more sustainable. The Green Meetings accreditation has recently been introduced as a new standard specific to meetings and events venues.

The Silver Awards are in recognition of the work and extensive sustainability initiatives and policies Hastings Hotels has implemented which include the introduction of environmentally friendly guest amenities including the replacement of plastic water bottles in guest bedrooms with sustainable water containers; the use of environmentally

friendly cleaning chemicals; where possible, internal and external lighting has been replaced to LED and 100 per cent of food waste diverted from landfill and is instead transported to anaerobic plant helping to create a net carbon saving estimated at 80 tonnes of CO2.

According to the Green Tourism report, Hastings Hotels ‘displayed an excellent understanding of sustainability and awareness of opportunities and challenges associated with running a responsible business. And scored well across the board but excelled in the Awareness, Food & Drink, Communications, Health & Wellbeing and Destination goals – showing a commitment to continual improvement, a willingness to implement change where required and dedication in the pursuit of sustainable business practices.’

Raymond Duncan, Compliance, Operations and Procurement Manager of Hastings Hotels said: “As part of our journey to becoming a more sustainable hotel group, we are delighted to have secured Silver Green Tourism accreditation for our three

Belfast properties and a second Silver award for the Europa Hotel for Green Meetings.

We have developed the Hastings Hotels ‘Go Green’ Policy and as a group, we are committed to ensuring that we measure and evaluate our current practices, adopting the most effective policies to minimise our carbon footprint and adhere to sustainable practices wherever possible.

This is very much part of a long-term sustainability strategy for Hastings Hotels and we are now working towards securing Green Tourism accreditation for the Culloden Estate & Spa, Ballygally Castle and Everglades Hotel.”

“We take the role we play in sustainability as an employer very seriously, and with over 1,000 employees we know the difference we can help make. As part of this, we have developed a bespoke sustainability programme for our staff to help them better understand and tackle the issues surrounding sustainability. This will enable them to become champions for best environmental practice, not only across our six properties but in their day to day life,” Raymond added.

Hastings Hotels undertook the process as part of a city-wide sustainable Green Tourism partnership funded by Belfast City Council and delivered by Visit Belfast and the organisation’s Sustainability and Impact Manager, Jac Callan congratulated Hastings Hotels on its efforts in achieving these important green tourism and meetings accreditations: “We are delighted that the three Belfast properties of the Hastings Hotel Group have achieved Silver accreditation. Sustainability is increasingly shaping the future of the visitor marketplace and the business events space we operate in, so it’s crucial we meet these expectations if we want to attract new and repeat business to Belfast. By demonstrating the city has a growing portfolio of tourism businesses committed to environmentally friendly and ethical practices helps the city remain attractive in a highly competitive marketplace.

Tourism is playing a crucial role in supporting the city-vision of transitioning to an inclusive, zero-emissions, and climate resilient economy within a generation. We’re delighted to be helping our tourism partners with the support of Belfast City Council in leading the way to a more sustainable and regenerative tourism model; one that meet the needs of visitors, the industry and the local community, now and in the future.”

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Hotels

Hotels

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The Cavendish London appoints new General Manager The Cavendish London has announced the appointment of Lloyd Cole as General Manager.

Lloyd has more than 12 years’ experience in the hospitality industry with a strong focus on commercial and operational development. He joins The Cavendish London from St. Ermin’s Hotel, part of the Autograph Collection, where he was Hotel Manager. Prior to this, he worked as Director of Operations at Lincoln Plaza London, part of the Curio Collection by Hilton, and The Chelsea Harbour Hotel. Lloyd

was also Director of Sales, Marketing & Operations at the five-star Canary Riverside Plaza Hotel, as well as being Value Centre General Manager at the 801-bedroom The Tower Hotel, which is located opposite the iconic Tower Bridge in central London.

Commenting on his new role, Lloyd said: “I’m thrilled to join the team at The Cavendish London, and further grow the potential of this well-established historic hotel, by building upon its strong position as the place to stay, dine and unwind when visiting Mayfair.

“There are some exciting plans in the pipeline and I’m looking forward to working within Ascott, who have such a wide and established global reach in the market. This is a great opportunity to take the reins and help further grow, develop and enhance the already strong position of The Cavendish London.”

The Cavendish London is managed by The Ascott Limited, a member of CapitaLand Investment. Located in the heart of Mayfair and Piccadilly, on the corner of Duke Street and Jermyn Street, the deluxe four-star hotel boasts 230 rooms offering guests relaxing accommodation within easy reach of the capital’s famous West End theatres, world class art galleries, restaurants and iconic landmarks.

Billy Hughes, Area Manager, said: “We are delighted Lloyd has joined our fantastic team at The Cavendish London and become part of the wider Ascott family. He brings a wealth of knowledge, skills and experience with him that will be invaluable. I’m certain Lloyd’s hard work, enthusiasm and drive will continue to take the hotel from strength to strength, and I look forward to working together to ensure our guests at The Cavendish London always enjoy excellent service and an unforgettable experience.”

The Cavendish London has been a hotel on its present site since 1966, with a Cavendish hotel having existed since the mid-nineteenth century. Formerly owned by the formidable Rosa Lewis – better known as the Duchess of Duke Street the hotel has five unique event spaces and boasts the Mayfair Lounge & Grill restaurant onsite.

For more information please visit: www.thecavendish-london.co.uk.

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Hotels

Power to the plant at Careys Manor Hotel & Senspa this Veganuary An enchanting escape in Brockenhurst, nestled in the beautiful Hampshire countryside, Careys Manor Hotel & SenSpa has launched a Plant Power Spa Break, just in time for Veganuary.

After checking in to the gorgeous countryside hotel, head to SenSpa, Careys Manor’s award-winning Thai spa boasting extensive hydrotherapy facilities and a 14-metre indoor swimming pool, alongside a range of Thai inspired treatments. Enjoy a four-hour session within the hydrotherapy suite, known to offer a multitude of health and wellbeing benefits, as well as full use of the health club facilities including the sauna, steam room, jacuzzi and gym.

Also included is a 60-minute Plant Power Face & Back Rejuvenation. The treatment

begins with an anti- stress massage, designed to release muscular tensions across the back, neck and shoulders. Next, a facial using the remarkable power of the vegan Eminence Stone Crop range, which has superior beautifying potency. Not only does the stone crop plant help reduce pigmentation and lighten the complexion, it helps firm and tone the skin, reduce signs of ageing and calm sensitive skin.

and chickpeas, and celeriac, quinoa and chestnut mushroom wellington with roast celeriac jus. At Zen Garden, Thai plantbased plates include

Suitably revitalised, head to Cambium - the hotel’s classic yet modern British brasserie or Thai restaurant Zen Garden for delicious vegan dinner.

Finish your day with a blissful night’s sleep in one of the hotel’s beautiful bedrooms, where you’ll surely wake the next morning feeling fully rested and restored. Tuck into a hearty Vegan Full English before you check out and head on your way to explore all the delights that the local area has to offer.

The menus change dependent on the best ingredients available, but at Cambium expect delights such as roasted aubergine with harissa, hummus, pickled vegetables

Hotels

Khee Mao – ‘drunken’ noodles with mixed vegetables, garlic, chilli, tofu basil and oyster sauce – and Thom Kha – a coconut milk-based soup with galangal, lemon juice, lemongrass, coriander, chilli and lime leaves.

www.careysmanor.com

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Why serviced apartments are trumping hotel stays in 2022 The average Briton can’t resist a quick trip away, with recent figures showing four in five UK residents intended to travel in 2022.

However, what seems to be changing is the places us Brits are choosing to stay – no longer are people opting for grand hotels or cosy bed and breakfasts. Instead, the trends suggest that more and more of us prefer booking serviced apartments. So much so, that 80.8% of operators expect serviced apartment occupancy to fully recover by the end of 2022, with further predicted for 2023.

There are various reasons why people are choosing serviced apartments – in this article, we will be delving into the perks of serviced apartment stays as well as the reasons why they’ve become so popular.

areas, like many hotels are. Instead, you can find aparthotels in trendier more sought-after areas such as Shoreditch or Whitechapel in London, for example. This is very beneficial as you can avoid the hustle and bustle that many busier areas bring, while saving much more money by not being a central location.

Price Serviced apartments are on average 35% lower in cost than a similar hotel room. The price of a hotel goes up even further when you consider on-peak seasons such as school holidays or Christmas, for example.

Often, serviced apartments are far cheaper during these periods, while providing you the opportunity to save money on the overall cost of your trip, particularly when you opt to eat in over dining out.

What is a serviced apartment?

Convenience A serviced apartment is best described as a ‘home away from home’ – they offer the privacy of having an apartment all to yourself, complete with kitchen appliances such as a microwave, kettle and toaster. You also have your own lounge, bathroom and a bedroom.

With a serviced apartment, you can also expect some amenities that you would find at a hotel – these include concierge, reception, housekeeping, plus much more.

Benefits of choosing a serviced apartment Flexibility With serviced apartments you are not bound to the formalities of a hotel – it’s far easier to host guests, and you don’t have to dine-out all the time as you can cook in the privacy of your own space. If you want to work from ‘home’ while exploring a new area – serviced apartments allow you to do so, with most offering excellent Wi-Fi and an in-suite dresser or table for you to work from.

While serviced apartments do provide you with a lot of flexibility and independence – one of the biggest perks is the fact that they also include a lot of amenities you would find at a hotel. You can expect to find housekeeping and laundry services, as well as reception and security. So, you are able to maintain that leisurely feel with the luxury of home comforts.

Space One of the biggest luxuries that come with staying at a serviced apartment is space.

Having a larger room can make such a big difference to your travelling experience – for instance, if you are travelling with young children and have a lot of added extras or want to spend your evenings in a homely and comfortable location, aparthotels are the perfect way to do so. Booking the same amount of space in a hotel will come with a far bigger premium, and even then you still don’t have the luxury of your own kitchen facilities.

Conclusion

Location Most serviced apartments are situated in excellent locations, and you can find great apartments in major cities all over the world.

Whether you are on a business trip or just on holiday – you will often find service apartments are not in crowded touristy

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Hotels

Serviced apartments are the fastest growing section within the accommodation industry, providing a popular choice for both business and leisure travellers alike… And with all these benefits, it’s easy to see why!

Karan Uppal is the founder and CEO of Aptel.

Hotels

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Gaucho lands in Liverpool The restaurant scene in Liverpool just got a whole lot meatier with the opening of two of the UK’s most successful steak restaurant brands. However, it’s Gaucho with its 100% carbon neutral beef and location in the stunning historical Grade II listed former Bank of Liverpool building, along with some incredible fundraising, that’s been causing a real stir amongst the city’s carnivores.

The Argentinian-inspired restaurant opened its doors at the end of November on Water Street following a seven-figure investment and is Gaucho’s largest restaurant outside of London, offering sophisticated interiors, all-day dining, Sunday roasts, immersive experiences at the Beef Bar and late-night cocktails. Cementing its position within the local community, the restaurant raised over £45K in its first week of opening for the Marina Dalglish Appeal that helps improve the lives of those fighting cancer and Alder Hey Children’s Hospital.

Choose your cut from the day’s top picks brought to your table and talked through by the expert team with a flavour and texture profile on each provided, as well as chef’s recommendation for the perfect serve.

Options include the likes of delicately marbled ribeye; a tender yet succulent sirloin; or super lean fillet. For a flavour sensation, the speciality churrasco steaks see the meat spiral cut and marinated with garlic, parsley and olive oil whilst the showstopping chateaubriand is perfect for sharing. For those struggling to choose, the Gaucho Sampler provides diners with four different cuts. Each steak is served with your choice of sauce, from firecracker chimichurri and blue cheese through to bearnaise and peppercorn.

late night party vibes. Kicking off from 8pm, enjoy vibrant entertainment, live music and DJs bringing the best beats, all inspired by the culture of modern Argentina.

Other mains on offer include a whole grilled seabass served simply with olive oil, lemon and herbs; a marinated pork matambre with Malbec jam; and black truffle stuffed gnocchi with kale and chestnut pesto, sauteed porcini mushrooms, cream and parmesan.

Boasting one of the largest selections of Argentinian wines outside of the country itself, Gaucho’s drinks list has a pour for every palate. With an array of white, red, rosé and sparkling wines on offer, if South American wine isn’t your style there are picks from across the globe too, with the option for a guided tasting with one of the expert team members.

A Cut Above the Rest

Beef Bar Experience

First and foremost a steak restaurant, Gaucho showcases Argentinian flavours throughout its extensive menu, using only 100% carbon neutral beef, as part of the brand’s roadmap to ultimately becoming net zero.

For an interactive dining experience, pull up a stool at the eight-seater counter-top beef bar and dine from the Argentine beef tasting menu, featuring dishes such as the Cuadril Carpaccio, Lomo Tiraditos, Chorizo Tartare, and a selection of the finest steak cuts whilst watching the chef prepare each to your taste. For those seeking a truly interactive experience, diners can cook their own steaks on individual hot stones.

With the menu overseen by Executive Chef Mike Reid, starters include shrimp ceviche with picante rojo, avocado and arepa bread; tuna tiradito with coconut milk dressing, lime and plantain crisp; and empanadas filled with your choice of beef, sweet potato and provolone, or chicken and chorizo.

Gaucho’s impeccably sourced sustainable steaks are the stars of the show.

Gaucho Lates & Sunday Sessions Not to be missed, head to Gaucho every Thursday, Friday and Saturday for serious

Bottomless Roast Come Sunday, it’s all about the Bottomless Roast. Whilst the beef changes, dependent on the best cuts available, what is guaranteed is perfectly pink meat with crisp roast potatoes, a Yorkshire pudding, glazed vegetables and lashing of gravy, and the food will keep on coming until you say so.

Available noon – 3pm / £36 per person.

A global drinks list

Cocktails are truly creative with a list of classic and signature choices showcasing innovative and complex flavour combinations.

Dramatic decor As you arrive at Gaucho Liverpool, you’ll be greeted by the two famous tiger heads on the exterior doors, said to bring good luck to those who rub the teeth of the figures.

Inside, the design takes inspiration from the passion-fuelled tango clubs that bring the streets of Buenos Aires to life each night, with touches of faded glamour and layering of South American details throughout.

Statement features further lend to the drama, with a central island bar, striking burnt orange marble pillars, and high ceilings with intricate detailing. A warm colour palette of reds, oranges, and earthy tones is offset with touches of gold detailing and pops of foliage, with an inviting yet exclusive feel.

Unforgettable events Providing an ultra-stylish location for any manner of event, Gaucho Liverpool is home to two private dining rooms, both named for the building’s former occupants.

The Manager’s Office is an intimate space for up to 10, whilst The Boardroom can accommodate up to 18. Take your pick from a wide range of event menus, from canapes to sharing plates and group feasting menus.

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How restaurants and takeaways can beat the January slump and boost orders January is set to be a tough month for both businesses and customers.

For consumers, many will be tightening their belts and reducing spend, having revelled in the joy of the previous month’s festivities.

For businesses, the January slump is a wellknown phenomenon.

After a heaving festive period, many takeaways and restaurants experience a slow month due to customers spending less, and an increased focus on New Year’s resolutions such as ‘eating out less’, ‘cooking more’, and ‘saving money’.

And in 2023, this January slump is likely to hit even harder due to the cost-of-living crisis that is affecting people across the nation.

A 2022 YouGov poll* found that 39% of households have cut back on eating out. Additionally, 32% have reduced, or stopped, spending money on takeaways, because of the cost-of-living crisis. These numbers are likely to increase.

To help businesses beat the January blues, innovative tech company Foodhub have shared five tips on how to boost orders in the new year.

1. Upsell sides and additional items

3. Offer Promotions

Upselling side dishes, add-ons, and desserts is a great way to increase January orders.

Promotions are a great way to attract new customers and drive orders.

During the ordering process, try offering customers a range of sides and additional items that complement their order. Why not also prompt them to see if they’d like any drinks or desserts.

For example, you could offer ‘X% off orders over £X’, introduce a ‘buy one get one free deal’, debut a time sensitive January discount, or start a ‘refer a friend’ scheme.

Although it may seem simple, this can help boost incremental revenue.

Consumers will be on the lookout for money saving deals in January, so offering promotions is a great way to attract new business.

2. Try some January specials

4. Reconsider your menu

January is a great time to experiment with specials.

Having a menu which is both profitable and popular with customers is essential for any successful restaurant.

During busy months, when the orders are rolling in, most restaurants and takeaways will stick with tried and tested menu items.

However, as January is typically a slow month, it is the perfect time to take some risks and try different menu innovations.

Why not debut some new menu items? Or perhaps create a range of meal deals (for example, create a family meal deal, which makes choosing hassle free for customers and incentivise larger orders).

It is important to regularly check in with your menu, to assess what dishes are popular, which are not so popular, and which could do with a refresh.

January is the perfect time to do this. Try considering the long-term future of your menu and think about what direction you want to take it.

This can help boost orders and profits in both the short and long term.

5. Enhance your social media presence For restaurants and takeaways, social media is a direct channel of communication with customers, and its importance should not be understated.

Whether via Tik Tok, Instagram, Twitter, or Facebook – social media is a great place to share tantalising images and videos of food, advertise promotions and deals, interact with customers, and attract new ones.

For smaller food businesses, social media is a cheap and accessible marketing tool. Thanks to modern smartphones, content can be created quickly and easily, with next to no cost to the business.

January is a great month for restaurants to consider their social media presence.

Simple steps such as posting consistently, sharing great food content, and interacting with followers can have a real positive knock-on effect – and can translate into more orders. www.foodhub.co.uk

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Horns Inn, Goosnargh Originally a coaching inn, it is now a popular pub with an interior that combines classic and modern design, without compromising on the traditional characteristics of the building.

Steeped in history, the 18th century building has an abundance of charisma and charm – from the large brick fireplace with wood burning stove to the oak beamed ceiling.

Providing an array of wood flooring choices, Havwoods’ Hartland Rustic 260mm 1-Strip from the Henley collection was chosen for the space.

The flooring needed to complement the age of the building and the interiors, whilst providing a practical flooring choice for a busy pub with high foot traffic.

The long planks, with dark yet warm undertones, give a greater feeling of space as they move between the hallway, dining room and bar – whilst naturally zoning each room.

Suitable for the Ye Horns Inn’s dark colour palette, including rich wooden furniture and leather seating, the rustic floor boards complement the interiors with interesting grain patterns, original knots and warm, dark undertones.

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Companies Of The Year

Luxury wood flooring and cladding

Info@havwoods.com | +44 (0) 01524 737000 | www.havwoods.com/uk

Havwoods showroom experience in 5 UK locations: Guildford Surrey, London Chelsea, London Clerkenwell, Knutsford Cheshire & Carnforth Lancashire

Product: Jutland Character 260mm 1-strip

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Stock up for winter! teapigs have a range of festive blends and formats for tea lovers everywhere.

is a must have on any tea menu but it really comes into its own on a chilly day.

without having to use a sugary syrup or powder.

The cooler months seem to roll round quicker each year but this marks the start of prime tea drinking season. PLUS it’s so important to get your festive menu sorted so if you haven’t already then start thinking about how to impress your customers and guests this year.

“We get lots of requests from our stockists for tea recipes and the most popular by far is that classic winter warmer – the chai latte,” says Andy Byron, teapigs trade marketing and training manager. “In fact, tea recipes are the perfect way to make your tea menu go further and to offer something different.

So, if you already stock chai and you’ve not tried making a chai latte yet, what are you waiting for!?”

teapigs’ dead simple recipe for a single serve chai latte:

Not sure what to choose? Well look no further because teapigs are offering some seasonal A-listers as well as bringing back some winter favourites which are perfect for everyone – from brew connoisseurs to those who simply like to catch up over a cup of tea For starters, with its warming spices, chai.

Packed full of whole leaf tea, herbs and spices, teapigs chai tea temples make for the perfect spiced latte! All natural, no added sugar and super simple to make on site, this is the ideal drink to warm your customers

- Pop 1 chai tea temple in your mug.

- Cover with 100mls boiling water.

- Leave to brew for 5-10 minutes - the longer the brew, the stronger the flavour.

- Add a squeeze of agave syrup if you want a touch of extra sweetness.

- While your tea is brewing, make some hot frothy milk.

- Top your mug with the milk et voilà!

- Take your latte game to the next level, dust the frothy milk with powdered cinnamon or chocolate.

In a rush?

Why not make a big batch of concentrate ahead of time! Use 10 temples per 1 litre of boiling water, then once brewed store in the fridge for up to 24 hours. Dish out 100mls of concentrate per serving, top with hot frothy milk, and off you go!

Not sure which milk to use? Dairy works well but why not try oat, soya, almond or coconut milks for a delicious and healthy option! teapigs’ range of limited edition winter blends are also back making the perfect addition to any tea menus, retail shelves and now, thanks to a new envelope format, a must have for venues with guest rooms or event spaces.

“Offering seasonal specials encourages people to try something new on a weekly or monthly basis and shows a vibrancy in your menu or in your rooms which will please customers,” says Andy. “These super tasty, naturally caffeine free festive blends are perfect winter warmers to show some diversity and tap into the BIG customer demand for seasonal flavours.

Glühwein, spiced pear, spearmint candy and gingerbread are the ideal brews to offer an indulgent, but guilt-free, way to get into the Christmas spirit.” teapigs winter editions available NOW | 10% off winter tea range– offer till 31st December| RRP £3.99 - 10 tea temples per box/6 boxes per case. Quote WELCOME – email: teapigstrade@tataconsumer.com

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Companies Of The Year

Companies Of The Year

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BC SoftWear expands with new UK partnerships Leading spa textiles supplier, BC SoftWear, has expanded its reach once more with a string of new partnerships at high-end UK spa developments.

Already the spa linens company of choice for many of the UK’s most prestigious spas, BC SoftWear has now added Yorkshire Spa Retreat, Laceby Manor, Manor House Alsager, The Lowry and Breedon Priory to its growing list of spa partners.

Karen Hesketh, Business Development Manager at BC SoftWear, says: “It’s an honour to have been selected by some of the best new spas in the country – increasingly BC SoftWear is becoming the go-to for high end spas and we’re proud to service their textile needs. It’s nice to see new spas branching out and choosing something different, and to be able to meet those very individual demands from growing businesses.

“Yorkshire Spa Retreat in particular has pushed boundaries, selecting bespoke

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hooded robes for extra guest comfort when using their natural wild swimming pool. This trend for bespoke items is showing no sign of abating – spas want to stand out as different while still being practical, and bespoke offerings are also a great way to increase secondary spend.”

At the Spa at Laceby Manor, 650gsm jumbo sheets have been selected to go over clients on the treatment bed, creating a generous and sumptuous feel. In the quirky and rustic garden spa at Manor House Alsager, the emphasis is on comfort and warmth in the outdoor space.

General manager and founder, Jess Mellors, says: “It has been great to work with BC SoftWear, the quality is consistently high and we have always received excellent service.

Our lido towels have become a signature part of the spa’s charm. With the majority of our spa experiences outside, BC SoftWear’s cosy, warm robes are a high priority item for us.”

Companies Of The Year

“The Spa at Breedon Priory is proud to partner with BC SoftWear, who share our commitment to sustainability,” says Spa Director Jemma Whitney at Breedon Priory.

“Their Smart Knit eco range manages to deliver premium products with quick washing and drying times to cut down on our energy consumption, with no compromise in quality.

BC SoftWear always provide a high standard of embroidery on all items ordered with quick and efficient delivery; this is reassuring for our growing business.”

Kas Wilson, spa manager at Yorkshire Spa Retreat, adds: “I can’t fault the service and quality of the products we’ve received from BC SoftWear. Their ability to personalise our robes, bedding and flip flops gives an exclusive and luxurious feel. The treatment bedding is second to none – we struggle to get the guests off the couch, they are so cosy! If you are looking for long-lasting, high-quality bedding, BC Softwear is the one.”

Companies Of The Year

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The HLF Group The HLF Group are a North East based manufacturer specialising in making contract standard furniture to various trades. Their primary customer group are holiday parks and leisure as well as Build to rent and hotels.

The HLF Group has seen year on year growth on the back of securing several high value contracts with national park operators and developers.

The last 18 months have seen the company doubling in workforce, a brand new website and e-commerce system as well as opening a brand new purpose built showroom and design studio in Newcastle.

The HLF Group specialises in all loose furniture for rental properties ensuring their products are contract standard and adhere to all the necessary regulations. They do a complete turn key service making use of their in house interior designers and delivery and assembly teams.

Their showroom has most of their products on display – book in with a member of their sales team today to visit.

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Companies Of The Year

INDUSTRY LEADING MANUFACTURER AND SUPPLIER OF SPECIALIST CONTRACT STANDARD FURNITURE

The HLF Group

Our Design Centre & Showroom

The HLF Group are the fastest growing manufacturer and supplier of Contract Standard Furniture to the following trades including Private Rental, Care Sector, Social Housing, Hotels, Retirement Living, Build to Rents.

Our purpose-built showroom and design centre located in Newcastle has over 30 room sets which showcases our furniture ranges wether it is for your living and dining area or your bedroom.

We specialise in a full turn-key solution and can fit out multiple units. We also have a no minimum order quantity so customers can buy one item right through to a full refurb.

All of our furniture is made here in the UK and is fully compliant with the various regulations appicable to your sector.

We have a dedicated inhouse interior designer who can guide you to make the correct furniture selecitons which is right for you.

Contact a member of our team to book a visit to our Showroom.

Tel: 0191 570 0036 Address: HLF House, Whiteley Rd, Blaydon, Gateshead, NE21 5NJ Email: info@thehlfgroup.com Web: www.thehlfgroup.com

Push the boat out this Valentine’s Day with M Restaurants If you’re really looking to push the boat out this Valentine’s Day, M Restaurants is the perfect pick to help you celebrate in style. From making a grand gesture with a private Champagne cruise through to singles events with your pooch and tasting menus, M Restaurants will be spreading the love at its Canary Wharf, Victoria and the City restaurants.

creative drinks with state-of-the-art Bang & Olufsen Audio Visual Theatre Technology and a specially-curated soundtrack. Priced at £295 per person, guests will embark on a culinary adventure designed by Executive Chef, Mike Reid, using texture, taste and smoke to heighten the primary senses.

Whether it’s the meal or the company, the evening is guaranteed to get pulses racing.

IMMERSIVE DINING EXPERIENCE – M’S SYMPHONY MENU

Tuesday 14th February – SOLD OUT. Next availability 15th March, 6.30pm at M Canary Wharf.

For an experience that will excite all your senses, M Canary Wharf is bringing the magic of multi-sensory dining to London with the arrival of its Symphony Menu. Available from 1st February, and the perfect choice for a truly wow-factor date night, the six-course menu combines experimental plates and

CHAMPAGNE & WAGYU VALENTINE’S EXPERIENCE Up the steaks with a sensational six-course tasting menu for you and your loved one this Valentine’s Day, seated in a cosy and intimate

booth complete with the best views in the house, along with a complimentary bottle of Champagne. Showcasing the world’s most exclusive and highest-grade Kobe and Wagyu beef, the Champagne & Wagyu Experience menu includes a Wagyu scotch egg with smoked ketchup; a duo of Blackmore Wagyu served alongside 15-hour Wagyu parmesan chips, as well as Wagyu chocolate truffles to finish. The Champagne & Wagyu Experience costs £595 per couple including a complimentary bottle of Veuve Clicquot Yellow Label Champagne and is available to book at all three M Restaurants.

Tuesday 14th February at M Canary Wharf, M Threadneedle Street & M Victoria.

M’S WAGYU ON WATER CRUISE – PRIVATE DINING ON THE RIVER THAMES Partnering with Thames Limo, M Restaurants is offering the ultimate Valentine’s experience on the River Thames. Cruise into your partner’s good books with a private boat hire that takes you past some of London’s most iconic buildings and sights. Sip on Laurent Perrier Champagne while indulging in three decadent courses with each showcasing the highest quality Wagyu beef (vegetarian options available.) Private hire of the boat including a three-course meal for two and a bottle of Laurent Perrier Champagne is priced at £2,700 for two hours or £3,700 for three hours.

Available to book from Saturday, 11th until Tuesday, 14th February 12.30pm-3.30pm, 4.00pm-7.00pm or 7.30pm-10.30pm.

DOGGY SPEED DATING Make a connection that lasts fur-ever with M Victoria’s unique Doggy Speed Dating event on Monday 13th February. Vet potential matches whilst assessing whether your pooch is compatible with theirs with 10minute speed dating sessions – dogs after all make for great icebreakers. Tickets cost £16 and include entry to the event alongside two drinks each plus, a tasty treat for your loyal companion.

Monday 13th February, 6:30pm at M Victoria.

To book any of M Restaurants’ Valentine’s events/dinners, please visit: www.mrestaurants.co.uk

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Restaurants

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Hospitality expert predicts key restaurant trends for 2023 As 2022 came to a close, it’s time to look ahead to what trends will be cropping up on the restaurant scene next year. Here, Guy Cooper from catering equipment manufacturer and distributor Mitchell & Cooper has used his knowledge to bring together his top trends for 2023.

From the rise in new cuisines to tech that could add to the customer experience, there’s plenty on the way to be excited about. Fuelled by increased competition to get customers through the doors, restaurants will find new and unique ways to make themselves stand out.

Deals and novelties As we move into 2023, it’s no secret that many consumers will need extra temptation to encourage them to enter a restaurant, and establishments will become more creative with finding different attractions to bring in custom. This might include deals on set

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interest. menus, sharing plates, including a drink with a meal price, or other ways to bring in more We might also see restaurants experimenting with more novelty elements to increase footfall, such as themed nights or menus, guest appearances from popular chefs, and more. There may also be an increased focus on ‘nose to tail’ cookery, utilising as much as possible out of the produce that is bought. The year is set to be an exciting one in this sense, with establishments going the extra mile to bring in more business.

New cuisines While the UK food scene still has its favourites, such as Indian and Italian cuisines, there are set to be some new trends on the horizon next year. The first is West African food, which has increased in popularity with restaurants like The Africa Centre and Ikoyi in London raising awareness about how many wonderful dishes this region has to offer.

Restaurants

Then, there’s Colombian and Kurdish cuisine which are both rising in popularity and will continue to do so throughout 2023. So, if you’re interested in exploring new dishes and regions for inspiration at your restaurant, this is a great time to try out some new things.

Plant-based menus The interest in vegan and plant-based cuisine is only set to continue into 2023. Consumers have become much more interested in how their buying choices can be kind to the planet recently, and this is a part of the rise in plantbased food. But there’s also the factor that many people are increasingly realising how tasty and fun plant-based menus can be!

So, incorporate some plant-based and vegan options into your menu next year, and keep everyone accommodated for. It’s also a great time to push your plant-based choices in your advertising and make sure that

customers know about them, to maximise how on trend you are. Make sure that your menus are accurately coded too so that people can tell which dietary option is which easily. As the increase in plantbased eating is partly about sustainability, you might also want to explore seasonal and ‘nose to tail’ dishes, and advertise this too.

Solo dining It might surprise you to learn that the trend of solo dining is on the rise. The hashtags #SoloDate and #DiningAlone are gaining views on TikTok, and eating out solo is becoming much more commonplace. It’s therefore a good idea to accommodate for those looking to dine alone, with smaller tables and counter seating available for those out on solo dates.

Menus will also become more accommodating to those dining out alone, with mini versions of sharing and tasting platters, and tapas selections that offer set menus for solo diners. This new trend is a great way for customers to come and experience what your cooking has to offer without being distracted from it, so make sure to offer space for them and to create enticing menu options for those interested in the food.

“There are lots of interesting trends coming up on the horizon in 2023, and jumping on them is a great way for restaurants to get a head start on the year. There will be lots of growth in new cuisines and menu types next year as establishments find more innovative ways to encourage customers through their doors. It’s set to be a great time for new catering trends and for diners to explore new cuisines.

“As well as new experiences, we should see more technology on the horizon too.

This might include simple things like menu apps, or it might be more innovative, with customers being able to order before they get in the restaurant. Or, establishments may explore tech’s potential further, and utilise it to create playlists to go with set menus.”- Guy Cooper, Managing Director at Mitchell & Cooper

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The Shaftesbury Theatre launches unique new events facility The West End’s largest independent theatre, Shaftesbury Theatre, is enhancing its hospitality facilities with the launch of an elegant new events space, allowing the Theatre to host a range of events, from conferences and social gatherings to seminars and product launches, as well as daytime events in the Theatre itself including all types of productions.

Home for more than a century to an eclectic range of hugely successful shows, including the current award-winning world premiere of the musical & Juliet, the Theatre’s new event space, The 1911, commemorates the Theatre’s inaugural year and is due to open on the 10th of October.

The 1911 can host from 50 to 225 people for breakfast, meetings, briefings, and receptions. It expands the Theatre’s diverse range of hospitality facilities which include its beautiful auditorium and bars.

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Gary England, Commercial Director, said: “Shaftesbury Theatre has been an icon at the heart of the local community for more than a century, and with the launch of The 1911 we are delighted to be able to offer the Theatre to a much wider meetings and events audience for a whole host of events, from corporate meetings to team building and more. The Theatre and The 1911 have huge potential to help create extraordinary events and we can’t wait to share it.”

The 1911 is the latest in a series of major works which have been undertaken at the Grade II listed building. This includes the development of a second private hospitality space, the Taffner Suite, the installation of a cutting-edge air-conditioning system designed to reduce energy costs, the fitting of a lift which allows people with mobility issues to access the Stalls, and the addition of thirteen spaces for wheelchairs in the Theatre’s auditorium.

Shaftesbury Theatre also has big ambitions for the future. Upcoming redevelopment work to Princes Circus, as part of Camden Council’s West End Project to the west and north of the Theatre, is expected to provide further opportunities for expansion, including the creation of an outdoor food counter with a designated seating area.

James Williams, Chief Executive, said: “For over 110 years, Shaftesbury Theatre has been the home of distinctiveness, openness, and originality. We take pride in providing our guests with exceptional service and unforgettable experiences. With the opening of The 1911, people and businesses in Camden, as well as the wider meetings and events community, will be able to benefit from that wealth of experience, breadth of knowledge, and our commitment to creating one-of-a-kind events.” www.shaftesburytheatre.com

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The Cleaning Show 2023 to focus on latest industry trends with stellar line up of leading suppliers and manufacturers With commuters returning to the workplace hitting a post-pandemic high, expectations of a cleaner, safer, and more hygienic working environment mean the responsibilities of cleaning and hygiene professionals and facilities managers across the country have intensified. In light of this, the UK’s leading event for the cleaning and hygiene industry, The Cleaning Show 2023 has announced some of the industry’s leading suppliers and manufacturers that are confirmed to exhibit when the event returns to the ExCeL, London from 14-16 March 2023 Greener cleaning solutions Attendees at The Cleaning Show will be left feeling confident that the industry is striving for change – specifically when it comes to sustainability – when a multitude of exhibitors will have the opportunity to demonstrate how they are putting environmental concerns at the fore.

Demonstrating the importance of sustainability and the environment, Biovate

Hygienics will promote its biologically sustainable cleaning products and demonstrate how it is working towards completely carbon neutral products, whilst EcoBag UK will showcase its Eco 360 circular economy range of refuse sacks, the Eco Wrap PE (no PVC) catering cling film and its disposable plastic aprons which have been supplied to many UK businesses to help the fight against COVID-19. All of its products are made through the sourcing of post industrial and consumer scrap plastic bound for landfill, helping to drive circularity through recycling. Finally, Soap2o will bring its latest, most innovative product range of dispensers, Eco Hand Soaps and biodegradable soap sachets, which reduce waste and embrace sustainability, all without increasing costs.

The latest in cleaning technology Whilst sustainability is a clear priority for business owners across the industry, emerging developments in cleaning equipment technology are accelerating the work done by cleaning professionals in a timely manner, driving efficiency especially

in hospitals or football stadiums where the scale of operation is much larger.

Paving the way forward with its range of advanced robotics, returning exhibitor Killis will be hosting live, interactive product demonstrations in the product theatre with its latest new cobot, The Leobot. Visitors will also be able to interact with its R3 Scrub Battery Robotic Scrubber Dryer and see the latest Robot Vacuum’s in action.

Fellow exhibitor Makita will invite attendees to discover its latest range of new tools and vacuuming solutions, including the 40Vmax Brushless Backpack Vacuum Cleaner XGT which is lightweight and compact for a quiet operation. It has a 4-mode suction power selection with mode memory function, as well as an extensive run time. Attendees will be able to test Makita’s latest range of reliable commercial carpet and hard-floor vacuuming solutions at the show.

Jangro will also return to exhibit its range of floor cleaning, kitchen hygiene and hand drying units, offering existing and new customers its unmissable, high-quality solutions for building maintenance, whilst P-Wave will launch its new professional 30day plug-in air freshener for larger spaces, ourfresh-e™, which contains 3-5 times more fragrance than supermarket purchased plug-ins. Also confirmed to exhibit, Numatic will excite delegates with its NX1K scrubber dryer range which delivers leading cleaning results from its latest battery technology, as well as exhibiting its selection of effective floorcare solutions.

Technology sparks innovation The technology on display will also highlight how advances are helping some of the sectors most important business’s function. For example, Cleanlink Software Ltd will be demonstrating its award-winning software which enables any site-based business to efficiently manage their staff and resources across multiple sites. Meanwhile, enabling operators to automate workflow’s, CleanManager will help visitors understand its all-in-one management software to ensure effective and simple administration.

Elsewhere, the world’s leading software for security, cleaning and facilities management companies, TEAM Software, will provide

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cleaning, security and facilities management delegates with its market leading solution which helps manage workforces, deliver on promises to customers and run a smarter operation.

Maintaining infection control Responding to the growing need for service providers, products and new innovations in the FM & PPE industries, this year’s event will also see an increased focus on the solutions and technologies driving growth in the sector – valued to be worth over £50 billion in the UK. For example, 2San Global Limited will showcase its development Clean Zero, the world’s first 100% environmentally friendly cleaning solution which provides cleaning and disinfection to a hospital grade standard. It is proven to quickly eradicate 99% of bacteria and viruses in just two sprays, providing an effective real-world infection prevention solution. Meanwhile, Kimberly-Clark Professional is due to highlight its washroom and hygiene, PPE and wiping and cleaning solutions.

Commenting on this year’s line-up, Jim Melvin, Chairman, British Cleaning Council, said: “The cleaning, hygiene and waste sector is one of the ten biggest industries in the UK, and it is important that this resonates at The Cleaning Show which brings the industry together to celebrate its crucial work.

“The Covid-19 pandemic changed so many perspectives on cleaning, PPE and importantly the roles of cleaning and hygiene operatives, so I am certain that the line-up of exhibitors will be a hit with attendees as more businesses look to improve the safety of staff in the workplace. And, as we enter the winter months where viruses have an environment to thrive, it is even more important to keep our key workers and the public safe, healthy and well.”

Paul Sweeney, Event Director, The Cleaning Show, added: “It was clear to see that the last show’s visitors were eager to see more solutions within the many avenues available for the cleaning industry. We want people to recognise that the cleaning industry is an exciting one to work for with a huge scope for progression, and our exhibitors help us to demonstrate that with their forward-thinking solutions provide attendees with the answers they need to respond to today’s challenges. We’re very excited to return to London in March to reflect on the evolution of the industry and unite once again to network, inspire, and educate our visitors on the latest advancements.” www.cleaningshow.co.uk/london/ 31

Villatravellers Reveals Winter Collection Perfect For a Winter Mediterranean Getaway This January, Sicilian villa company, Villatravellers, introduces a magical winter collection for a balmy break in the Mediterranean. Sicily is a desirable destination to visit year-round with the sun shining most days, delicious food and sparkling clear waters. Villatravellers has carefully selected their best villas for guests to cosy up in this winter, ranging from rural countryside farmhouses and sea-view villas to more lively city locations. The island offers unique experiences for all to enjoy such as culinary and cultural festivals throughout January and February. Alternatively, guests looking to stay in can enjoy some in villa experiences arranged through a dedicated concierge service, such as cooking classes.

Guests can escape the grey UK winter and enjoy time with family or friends exploring the island’s culture, natural beauty, and gourmet scene, with a stay at one of Villatravellers’ luxury villas in Sicily.

Villatravellers’ properties combine the indulgences of a five-star hotel with their dedicated concierge service and without compromising on the familiarities and privacy of home. The brand prides itself in

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its expert local knowledge across all regions of Sicily. Villatravellers’ expertly designed experiences are an incredible addition to any villa booking with each property boasting its unique range of additional

Mauro Abate Feast, celebrated just around the corner in Catania. This is the celebration of the patron saint San Mauro Abate with fantastic choreographed fireworks displays that can be seen across the area from the 14th-16th of January.

Winter Collection Villatravellers’ winter collection properties include: Perla Nera (Viagrande, East Sicily) Exquisite and secluded, this 7-bedroom villa is the epitome of luxury and dates back to the 1500s. Ideal for entertaining, the aristocratic property features a grand garden, perfect for kicking off the new year with family or friends. Perla Nera offers plenty of space indoors for guests to enjoy the warmth while either reading a book in the reading room or a fun game night with the family in the living room. Tastefully designed down to fine detail, the traditional Sicilian decor boasts painted wooden bed frames, delicately carved dressers and ornamental tables. Those looking to venture outside of the villa can join in the festivities of the San

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Perla Nera features 7 bedrooms and sleeps 14 guests, available through Villatravellers from 4,735 EUR / £4,053 per week www.villatravellers.com 0044 (0)20 3608 4505 www.villatravellers.com/sicily/villas/ perla-nera Solena (Pozallo, South Sicily) Located directly on the beach, Solena is the ultimate location for those looking to escape dreary winter weather this year and overlook the Mediterranean coastline. The apartment is ideal for a family getaway or couple’s holiday, with a modernised kitchen and dining area as well as a large roof terrace with a jacuzzi. Each morning can start with a tranquil beach walk, followed by getting to know the welcoming culture and many

treasures of the region with a visit to nearby Pozzallo. Guests looking to top up their culinary skills can arrange an in villa cooking experience through Villatravellers to learn the traditional styles of cooking in Sicily.

The cooking experiences use local produce, and recipes and is great for a group of friends or families with older children who enjoy cooking.

Solena features 2 bedrooms and sleeps 5 guests, available through Villatravellers from €1,340/£1,152 per week www.villatravellers.com 0044 (0)20 3608 4505) www.villatravellers.com/sicily/villas/solena Oliva, Menfi, Sicily Just a stone’s throw away from incredible beaches lies Oliva, a beautiful villa in a peaceful location. Spread across a main villa and two guesthouses, Oliva has seven bedrooms and eight bathrooms. With plentiful space and French windows, the main house comprises a bright and stylishly furnished sitting room, dining room and kitchen.

Both guest houses are made up of a small kitchen, bedrooms and bathrooms, and an additional sitting room with comfortable sofas. Built around a charming courtyard, Oliva is perfect for hosting a winter retreat for friends and family.

Guests staying at Oliva in February can partake in one of Sicily’s famous carnivals, the Sciacca Carnival on the 16th-21st February. The carnival spreads across five days with masquerade street parties, delicious food and locally made wine.

Oliva features seven bedrooms and sleeps 14 guests, available through Villatravellers from 6,200 EUR / £5,288.25 per week www.villatravellers.com 0044 (0)20 3608 4505 www.villatravellers.com/sicily/villas/ oliva For more information on Villatravellers, please visit www.villatravellers.com/, email info@villatravellers.com or call 0044 (0)20 3608 4505.

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Marriott in Mauritius: The most romantic hotels to escape to for winter sun this Valentine’s Day Known as one of the world’s most romantic islands, Mauritius has every little luxury covered for couples looking to escape for sun, sea and serenity this Valentine’s Day. With idyllic white sandy beaches, turquoise waters, lush forests, gourmet dining experiences, tranquil spas and protected lagoons brimming with colourful coral and sea life, Marriott in Mauritius provide the most heavenly destinations to celebrate.

Le Méridien Ile Maurice Post a recent $60m refurbishment, Le Méridien Ile Maurice exceeds a new standard of luxury resort in Mauritius, and provides a glamorous, tropical inspired backdrop for couples to reconnect with nature and reignite love. Set on a kilometrelong stretch of ivory white sand in Pointe aux Piments, Le Méridien is home to stylish suites with breath-taking views of the Indian Ocean. The exclusive adults-only wing, Nirvana features opulent accommodation options with private plunge pools and personal butlers as well as an infinity pool overlooking the beach, a pool bar and a daily cocktail and canapé service.

In addition, there is the newly designed Explore Spa with the island’s first Snow Room, three pools and a choice of four delectable restaurant and bars. On the 14th February only, gourmands can head to Zoli Mamzel restaurant for signature tapas and cocktails to start followed by a decadent four-course dinner and chocolate delights (additional charges apply).

The ‘Avec Amour’ offer is valid on stays between 1st – 28th February 2023 for a minimum of three nights and includes daily breakfast and dinner, one complimentary bottle of wine on arrival, one sundowner cocktail and a special gift of locally inspired chocolate treats. (Prices from £434 per night based on two adults sharing one room).

JW Marriott Mauritius Resort A five-star luxury haven overlooking the UNESCO World Heritage Site, Le Morne Brabant, JW Marriott Mauritius Resort promises a sun-soaked escape like no other this February. With lavish suites all boasting beautiful ocean or garden views, five fine dining restaurants serving tastes of the Indian Ocean across a variety of cuisines, a

Pure Spa, Fitness Centre and even a cinema room for romantic movie nights, JW Marriott Mauritius Resort has it all. On Valentine’s Day itself, love birds can enjoy a special three-course menu at The Boathouse Bar & Grill or even opt for a private wine and dine experience on the beach (additional charges apply).

‘The Way We Celebrate Love’ package is valid on stays between 1st – 28th February 2023 for a minimum of three nights and includes an indulgent one hour couple’s massage at Pure Spa, two daily cocktails each at the Rosé Sunset Lounge perfect for enjoying against the backdrop of an ‘Insta-worthy’ Mauritian sunset, and finally a romantic sunset experience on the beach including a bottle of sparkling wine, a selection of canapés and up to two hours of music by a solo artist to set the scene in style. (Prices from £758 per night based on two adults sharing one room. To book, click here).

The Westin Turtle Bay Resort & Spa Nestled in a tranquil spot in the historic Balaclava area, The Westin Turtle Bay Resort & Spa is set directly on the beautiful beachfront facing Turtle Bay, a protected marine park on the northwest coast. As well as extraordinary views and upmost privacy in luxurious suites each complete with a secluded balcony and terrace, couples can revel in the supreme service, extraordinary experiences and luxury amenities this five- star hotel has to offer. From two outdoor pools, a state-of-the-art spa and 24-hour fitness centre as well as an adults-only ‘whisper zone’ for that all important alone time and variety of restaurants, lounges and bars, loved ones are spoilt for choice. What’s more, on the 14th February only, guests can indulge in a variety of special Valentine’s Day dining options including a delicious lobster set menu at Beach Grill (additional charges apply).

The ‘Romantic Escape’ package is valid on stays between 1st – 28th February 2023 for a minimum of three nights and includes breakfast, a delicious Asian dinner on the beach as well as a sundowner cocktail and canapés at contemporary bar and restaurant Mystique, a free champagne sabering when buying a bottle of champagne, and a complimentary daily changing workshop, such as cocktail making. (Prices from £530 per night based on two adults sharing one room). www.marriott.com

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Coming up next month in our February Issue, features on: Coffee • Drinks and Spirits Epos • Uniforms and Workwear

As per usual we will be running our monthly editorial features on hotel openings, industry news, advice articles and travel locations.

If you would like to send us editorial content to be considered for submission then please send information to carol@warmwelcomemagazine.com.

The closing deadline for the February issue is 24th January.

Never miss an issue and SUBSCRIBE for FREE!

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