20Ways WINTER Retail 2022

WINTER 2022

I M P R O V I N G PAT I E N T CARE & PHARMACY PR OF I TA B I L IT Y C O M M U N I T Y ,

S P E C I A L T Y ,

&

L T C

E D I T I O N

20 Unique Products & Services Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

Adherence Packaging Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 48

8 Thought Leaders

Including Surescripts, Micro Merchant Systems, The Compliance Team, and Azina

3 Case Studies

Temptime, Epicor, and Noritsu Pharmacy Automation

SELLING YOUR PHARMACY?

ONE FREE PHONE CALL COULD SAVE YOU $300,000 OR MORE. Do NOT discuss the sale of your pharmacy with a chain, wholesaler, or independent buyer without a free, no obligation consultation.

I’ve successfully sold over 170 pharmacies nationwide — let’s make yours next!

Get top dollar for your pharmacy Sell quickly with an extensive network of buyers ready to invest Avoid unknown risks and lowball offers Have peace of mind with a confidential selling process Daniel J. Lannon RPh, Broker

Who you work with matters: • I represent YOUR best interests

Call 888.808.4RPH (4774)

• I bring in MULTIPLE qualified buyers

Text 651.769.4932

• I will PROTECT you from “devaluation tactics”

Email dan@pharmacycbs.com Web pharmacycbs.com

• I will get you the HIGHEST walk away price Nationwide Service – Selling Pharmacies Is All I Do!

FREE PHARMACY MARKET VALUE CONSULTATION © 2021 Pharmacy Consulting Broker Services.

Returns Processing excellence for 340B covered entities!

Trained consultants to service Apexus 340B PVP Participants On-site and Mail-in Service Available Nationwide

SERVICING COVERED ENTITIES AND CONTRACT PHARMACIES OF THE 340B PRIME VENDOR PROGRAM (PVP) CONTRACT #PVSA2503

(800) 257-3527 / pharmalinkinc.com

PharmaLink understands the importance of compliance and record keeping as it pertains to the 340B Program.

As an Apexus Contract Supplier for Pharmaceutical Return Services, we have developed an industry leading return processing system to specifically address the audit guidelines of the 340B Program. We’ve been providing returns services to Apexus participants since 2016. Call today to see how simple we can make your next return.

Provide reference code “PRIME” to unlock premium returns service exellence!

Contents Partners in the New NSF/ANSI 456 Vaccine Standard

What is the NSF/ANSI 456 Vaccine Storage Standard?

Why is the NSF/ANSI 456 Vaccine Storage Standard being developed?

Will all vaccine refrigerators and freezers need to meet the standard? Is it mandatory or voluntary?

Do my current refrigerators and freezers meet the new standard?

The NSF/ANSI 456 vaccine storage standard seeks to define the construction and performance characteristics of refrigerators and freezers to further enhance vaccine cold storage.

The standard was developed to normalize performance expectations and to allow the CDC a reference standard for user inquiries.

The NSF/ANSI 456 vaccine storage standard is specifically a voluntary standard, there is no timeline for adoption or governance of compliance. It will not be required by any governing body that vaccines be stored in NSF/ANSI 456 Certified units. The CDC Toolkit remains the gold standard for vaccine storage governance.

Current purpose-built systems may meet the requirements. A central goal of the standard is to delineate acceptable performance from performance typical in “dorm” style and home use refrigerators and freezers.

What are the product features and performance requirements included in the new standard?

The new standard covers construction details, controller requirements and temperature variation. During testing, temperature is monitored using vaccine simulator ballast devices and must maintain specific temperature ranges at steady state and through short door openings.

Will American BioTech Supply products meet the standard?

Yes, American BioTech Supply has designed new compliant products and is in the process of testing specific cold storage units with an independent third-party agency.

What is American BioTech Supply doing to prepare for the new standard?

American BioTech Supply is a member of the NSF/ANSI 456 committee designing the new standard. Our input into the committee will help the new standard be adopted for use by the CDC and vaccine manufacturers and fill industry gaps in performance.

Safeguard Vaccines With Premier NSF-Certified Cold Storage by American BioTech Supply

These pharmacy refrigerators are fully certified according to the NSF/ANSI 456 standard for vaccine storage.

It is important to note that this new NSF/ANSI 456 vaccine storage standard does not necessarily meet specific “vaccine manufacturers” storage specifications. It is critical that the “vaccine manufacturers” requirements are followed, regardless of the NSF/ANSI 456 Certification.

www.rm-solutions.com

Open the door to powerful, cutting edge point-of-sale functionality.

With over 30 pharmacy management system integrations, there is a door with your name on it.

The choice is always yours.

Find out how we’re helping pharmacies become more profitable and customer-centric every day. Call us today at 877-767-1060.

American BioTech Supply | 800.648.4041 | www.americanbiotechsupply.com RX_Insider.indd 1

Choose the Point-ofSale System You Want With RMS

With RMS’ built-in pharmacy integrations, you never have to settle for less from your pointof-sale system. With over 30 pharmacy systems, you can work with the pharmacy system of your choice and still have the point-of-sale capabilities you need.

10/4/21 4:55 PM

page 25

page 29

Return Solutions Maximizes Inventory ROI With Fast and Simple Credit Reimbursement The most recommended company in the industry with endorsements from more than 25 buying groups.

Thought Leader Video Series

page 27

page 30-31

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

3

3 out of 4 commercially insured patients on mealtime insulin have coverage for the Dexcom G6 Continuous Glucose Monitoring (CGM) System1

Zero fingersticks* or scanning required.

Dexcom CGM use is clinically proven to lower A1C, reduce hyperand hypoglycemia, and increase time in range.2,3 Includes a predictive Urgent Low Soon alert and a suite of customizable high and low glucose alerts. *If your glucose alerts and readings from Dexcom G6 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions.

of surveyed US patients said that Dexcom G6 is easy to use1 PRODUCT COMPONENTS

PRODUCT NDC CODE

QUANTITY

REFILLS

Dexcom G6 receiver

08627-0091-11

1

1 year

Dexcom G6 transmitter

08627-0016-01

1

3 months

Dexcom G6 sensor

08627-0053-03

1 box (3 sensors per box)

30 days

Please contact your pharmacy wholesale partner to order or visit provider.dexcom.com.

References: 1. Dexcom, data on file, 2020. 2. Beck RW, Riddlesworth T, Ruedy K, et al. Effect of continuous glucose monitoring on glycemic control in adults with type 1 diabetes using insulin injections: the DIAMOND randomized clinical trial. JAMA. 2017;317(4):371-378. 3. Welsh JB, Gao P, Derdzinski M, et al. Accuracy, utilization, and effectiveness comparisons of different continuous glucose monitoring systems. Diabetes Technol Ther. 2019;21(3):128-132.

BRIEF SAFETY STATEMENT Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G6) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G6 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.

Dexcom and Dexcom G6 are registered trademarks of Dexcom, Inc. in the United States and/or other countries. ©2021 Dexcom, Inc. All rights reserved. LBL021037 Rev001

With your reputation riding on each delivery,

Let our reputation ride with you.

As the ambassadors of your pharmacy, you can trust the Mission Critical team to be the face of your organization that your customer interacts with every day. With Mission Critical, you’ll know that each delivery is being made with the same care and professionalism as if you were making the delivery yourself.

Professional Couriers • Certified Experts • Uniformed • Background & Drug Screened

Peace of Mind • 24/7 National Dispatch Center • State of The Art Real-Time Tracking • Dedicated Fleet Model

Experienced • Solid and Trusted Reputation • Deep Knowledge of LTC-Pharmacy • Best Delivery Practices Contact us today for a customized delivery solution.

1-866-717-5029 solutions@missioncriticaldelivery.com www.missioncriticaldelivery.com

When failure is not an option.

TR U E FU LL S PEC TR U M ™

comes to America's most trusted CBD brand 5:1 R ATI O O F CB D TO OTH E R B E N E FI CIAL H E M P CO M P O U N DS WH O LE PL ANT · 2 M G TH C C B D, OT H E R C A N N A B I N O I D S , T E R P E N E S , F L AVO N O I D S

For questions or to place an order, contact wholesale@medterracbd.com

( 8 0 0) 2 03 -2 57 5 M E DT E R R AC B D. CO M @ M E DT E R R AC B D

INTERESTED IN RECEIVING SAMPLES OR IN -STORE M AT E R I A L S ?

S C A N T H I S CO D E TO GET SAMPLES & M AT E R I A L S S E N T T O YO U T O DAY !

Contents DOSIS Systems — Reallocate Your Staff Efforts

by Automating Manual Processes

Automating Pharmacy Workflows

Pharmacies using automation are less affected by staffing challenges With rising labor costs and limited labor pools to choose from, automation is becoming the best solution for pharmacies all over the country.

DOSIS Systems automates the portions of your pharmacy that don’t require human contact including processing scripts from your PMS, printing labels, adjusting inventory, and sending scripts to autonomous blister card filling.

Hear how MChest Pharmacy saves money each month...

Scan the QR code to watch the video

What pharmacies are using DOSIS Systems?

Those whose operations require...

• On-demand Filling • Cycle Filling • Pre-packaging

Let us demonstrate how we can automate your workflows!

We’d love to give you a demonstration!

Seeing is believing with the DOSIS System.

We can give you a full demo of a working system so you can see for yourself the value of DOSIS workflow.

Temptime Temperature Intelligence® Solutions — Monitoring Devices and Integrated Solutions for Medication Shipments, Storage, and Pharmacy Facilities

TEMPERATURE INTELLIGENCE®

Monitoring solutions to maintain the vaccine cold chain Get visibility into medication temperatures onsite and in transit Keeping refrigerated medication—including COVID-19 vaccines— within the right temperature range is critical for maintaining their efficacy. That’s why CDC guidelines recommend using digital data loggers to monitor temperatures as vaccines travel to patient administration sites. Temptime’s S-400 electronic temperature sensors capture the temperature data you need, 24/7, while also alerting you to excursions.

Learn more about how Temptime can help you preserve valuable vaccine supplies and meet CDC guidelines: temptimecorp.com/vaccine-monitoring

DOSIS Systems offers an autonomous workflow that partners with pharmacies to ensure improved efficiency, productivity, and bottom-line by automating over 75% of their production.

Providing the devices and information to accurately monitor temperature sensitive medications.

zebra.com | temptimecorp.com

ad-RXInsider-vaccine-distribution-winter-2021.indd 1

1/15/21 9:50 AM

page 33

page 37

ADHERENCE PACKAGING

Yuyama’s Quiet and Intelligent Litrea III Pouch/Compliance Packaging Automation

Case Study: Noritsu Pharmacy Automation and Neil Medical Group

C ASE ST U DY STRIP COMPLIANCE PACKAGING A BENEFIT FOR PHARMACY AND FACILITY

The robustness and versatility of the quiet Litrea III will deliver you accuracy, speed, and technician relief in addition to saving you money and time.

Your silent partner in success!

Strip compliance packaging a benefit for pharmacy and facility.

INTRODUCTION Headquartered in Kinston, North Carolina, Neil Medical Group is a trusted pharmacy services partner for long-term/post-acute care and assisted living providers across the southeast. Neil Medical, founded in 1984, distributes medical equipment and supplies, drugs and surgical products, as well as providing pharmacy, therapy, and consulting services.

Ross Brickley Vice President of Pharmacy Services ~ Neil Medical Group

As a long-term care pharmacy, Neil Medical functions as a distribution warehouse, while also focusing on successful patient outcomes. In order to develop a strong customer base, Neil Medical continuously strives to improve accuracy, efficiency, and productivity, while also focusing on cost containment.

“As a high-volume pharmacy, we needed to evolve and move away from the outdated punch card system we had been using for more than 30 years, not an easy change,” explains Ross Brickley, vice president of pharmacy services at Neil Medical. “Our goal was to improve pharmacy workflow, increase productivity, and provide exceptional service to our customers; but we needed a partner.”

Ultimately, Neil Medical selected Noritsu as their partner. “Noritsu’s automated pharmaceutical packaging technology not only allowed us to efficiently automate drug packaging, but provided us with the ability to ensure accuracy. We were very impressed with Noritsu’s machinery, as well as their demonstrably strong customer support.”

www.noritsu-rx.com

page 35

20Ways MISSION To educate pharmacy management on products and services that serve to improve patient care or improve a pharmacy’s financial bottom line, while distilling and presenting this relevant information via 20 product profiles.

page 38-41

QUARTERLY ISSUES Winter 2021/2022

H E A L T H

20 Unique Products & Services

S Y S T E M

&

O N N E D I T I I N F U S I O C O M M U N I T Y , S P E C I A L T Y ,

Issue Focus: Retail, Specialty, & LTC

Issue Frequency: Spring, Fall, & Winter

Circulation Per Issue: 28,500+ 18,000+ Owners (Independents) 1,500+ Long-Term Care Pharmacies 2,500+ Retail Chain Executives 2,500+ Industry Executives 2,000+ Trade Show Handouts

&

Decision-Making sion 20 for Drug Diver From Medacist A Case Study

and Discover 20 products your services that will help patient pharmacy improve care or contain costs.

L T C

E D I T I O N

Unique Products & Services page 70

C O M M U N I T Y ,

Celebrating 10 Years RXinsider Reflects on the Past Decade With Retail Management Solutions

Drug Diversion

&

L T C

g

Industry Expert Q&A, Leaders Buyer’s Guide, Market and More page 48

20 Unique Products & Services

Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 56

8 Thought Leaders

2 Case Studies

Including Surescripts, Systems, The Compliance Micro Merchant Team, and Azina

Innovatix and Temptime

3 Case Studies

and More

SUMMER 2021

I M P R O V I N G PAT I E N T CARE & PHARMACY COST CONTAINMENT

E D I T I O N

Long-Term Care Delivery/Back-Up Pharmacy Services

Adherence Packagin

Waste Management, Inc., Veltek Associates, Culturelle, IMI, Azina, Modular Devices Inc.,

S P E C I A L T Y ,

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

7 Case Studies

Issue Focus: Hospital & Infusion

Issue Frequency: Summer & Winter

Circulation Per Issue: 12,200+ 6,500+ Hospital Directors 2,200+ Clinical Consultants 2,500+ Industry Executives 1,000+ Trade Show Handouts

Spring 2021

Summer 2021 FA L L 2 0 2 1

I M P R O V I N G PAT I E N T CARE & PHARMACY P R O F I TA B I L I T Y

WINTER 2022

Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 60

2022 CIRCULATION

Fall 2021

WINTER 2021

IENT G PPAT ROVING I M P R O V I NI M M A C Y PAT I E N T C A R E & PCHAARRE & P HT A R M A CY MEN P RTAIN OFITABILI COS T CON TY

Temptime, Epicor, and Noritsu Pharmacy Automation

H E A L T H

S Y S T E M

&

I N F U S I O N

E D I T I O N

20 Unique Products & Services

Spring 2021

Community • Specialty • LTC

20 Unique Products & Services

Discover 20 products and services that will help your pharmacy improve patient care or contain costs.

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

Environmental Monitoring Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 52

Drug Distributors & Wholesalers Industry Expert Q&A, Market Leaders Buyer’s Guide, and More

4 Case Studies

Leiters, Stericycle, Shields Health Solutions, and Visante

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y

page 50

8 Thought Leader Videos

Celebrating 10 Years

Eight Video Series Including Micro Merchant Systems, SPARx, ARxIUM, and Mission Critical Delivery Solutions

page 28

First Financial Bank Case Study First Financial Bank PPP Loan Supports Creekside Pharmacy During Pandemic page 38

RXinsider Reflects on the Past Decade With Helmer Scientific

MBA, Robert Fink, Pharm.D., BCPS FACHE, FASHP, BCNSP, Executive Chief Pharmacy KY ~ UofL Health, Louisville,

Health System • Infusion & Community • Specialty • LTC

Community • Specialty • LTC

Visit 20Ways ONLINE at RXinsider.com/20Ways

Health System • Infusion

Community • Specialty • LTC

Behind Every Good Pharmacist, is a Great Resource.

Pharmacy Case Studies take an in-depth look at specific products and services that help pharmacies improve patient care, profitability, and cost containment. Available in our digital library and within each issue of 20Ways.

RXinsider.com

SAFE + SECURE DISTRIBUTION At SafeChain, we believe your patients and business deserve the best care possible, and our product offerings assist in just that.

As your wholesale distribution partner, SafeChain delivers the support and pharmaceutical care you need when your patients need it most, safely and securely through our supply chain.

What We Offer Generous Initial Credit Limits and 30-Day Terms (upon approval)

Nationwide Distribution Centers

Same-Day Shipping, Next Day, and Saturday Delivery

Late Order Cut-Off Times

100+ Direct Manufacturer and Wholesaler Accounts

Thousands of In-Stock Products Including DEA Schedules CII-CV

No Minimum Orders

Dedicated Account Representatives

It’s easy to get started today: 855.437.5727 | SafeChain.com | Care@SafeChain.com

CBD Raw Honey and Supplement Tinctures

Our unique honey tinctures are the result of a collaborative effort between Sweet Cheeks Farm and Apiary, and Imbue Botanicals. We start with our exceptionally high-quality RAW honey, naturally rich in antioxidants which can help improve blood pressure, and lower cholesterol and triglycerides. Then combine it with our Colorado grown, proprietary CBD, rich in terpenes and cannabinoids for an unbeatable combination. The 5 imaginative flavors and immune-boosting natural supplements are carefully crafted to deliver maximum efficacy and truly outstanding taste. They provide: • Exceptional blends of flavors and added supplements for varying needs • The health benefits of high quality raw honey • 500 mg of Full Spectrum Organic Colorado grown CBD • Unique “window design” packaging which allows customers to view the intriguing colors of the various honey tinctures

NOT your ordinary CBD products!

At Imbue, we’ve always strived to create the finest, most clinically efficacious CBD products available. Now we’ve added 2 new product lines with extraordinary potential to create new sales opportunities and improve the overall health of your patients!

For samples or more information call 844-864-6283

CBD Dental Products

Finally, an all-natural, comprehensive CBD Oral Product Line, designed by leading industry professionals for exceptional oral health.

Natural products without fluoride combined with the benefits of organically grown Colorado CBD. A collaborative effort between leaders in the periodontal and compounding pharmacy fields that have for years been formulating products that truly make an impact in the management of periodontal disease and Imbue Botanicals, these products are a true step forward in daily oral care.

CBD Mint Toothpaste

Our fluoride-free, great tasting mint toothpaste is formulated with hydroxyapatite to help strengthen enamel, and our proprietary, Full Spectrum CBD. • No artificial colors, fragrance or preservatives • All natural with 300 mg of organically sourced proprietary Colorado grown CBD • Helps strengthen enamel • Freshens breath and leaves your mouth with a natural, clean feeling

CBD Mint Mouthwash and Oral Rinse

Our unique fluoride-free mouthwash and oral rinse is specially formulated for a fresh, minty taste combined with powerful 442 mg per bottle of Full Spectrum CBD • No artificial colors, fragrance or preservatives • All natural with organically sourced proprietary Colorado grown CBD • Freshens breath and leaves your mouth with a natural, clean feeling

1

DRIVE UP

5'-0"

4'-0"

L

7'-0"

6'-6 3/4"

10'-0"

2'-0"

5'-0"

WILL CALL / BTC

FRONT COUNTER

6'-0"

10'-2 1/4"

4'-1 1/4"

COFFEE

WELLNESS

DIA

BE

TIC

& DM E

SU

PP

L

Experience the Value of Quality Service EC KO

2'-0"

14'-10"

UT

16'-1 5/8"

CH

9'-0"

38'-0"

2'-6"

5'-0"

6'-0"

10'-1 1/4"

3'-6"

6'-0"

F

4'-6"

3'-8"

15'-4 1/4"

F

RE

L

3'-8"

3'-6"

3'-6"

SHOPPING CARTS / BASKETS

F

6'-6 3/4"

13'-1 5/8"

17'-10"

RxShelving.com provides an easy-to-use, one-stop shop for all your WILLhealthcare CALL / BTC related equipment needs. Most of our customers enjoy the “self-serve” nature of our website, however, if you prefer a personal contact just give us a call.

4'-0"

DRIVE UP

5'-0"

Design. Supply. Support.

T. 800.934.6798 5'-0"

7'-0"

6'-6 3/4"

3'-10"

38'-0"

F. 314.534.0583

10'-0"

VITALLY

IMPORTANT SOFTWARE.

ALIGN WITH TECH THAT WILL BOOST YOUR BUSINESS. Growth is the life's blood of any pharmaceutical business. And with BestRx's innovative software, you can streamline workflows, save time, eliminate confusion and focus on what really matters: fostering customer relationships, securing long-term success—and growing your business.

FIRST-TO-MARKET FEATURES

EASY TO USE PLATFORM

At The Heart of Growth

#1 IN SOFTWARE SUPPORT

Contents ®

EPS

High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.

® ®

Unit Dos Bar Cod e, ing, Pharma Nursing cy & Sup Experts ply !

Priced low and ready to go!

• Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products

Visit our website for our EZ order system!

EPS

®

Exceptional Products and Service A Member of The Medi-Dose® Group

800.523.8966

MediDose.com

EPS - Right Prescription O 8.5 x 11.indd 1

Medi-Dose, Inc./ EPS, Inc. Your Community Pharmacy Supply Experts

ScriptPro’s Endto-End Pharmacy Solutions Power the Business of Pharmacy

ADHERENCE PACKAGING

Medi-Dose

EPS ...thE right PrEScriPtion for PharmaciStS

ScriptPro’s game-changing pharmacy automation and software technology improve accuracy, advance patient care, and raise operational performance.

For over 50 years, Medi-Dose/ EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.

8/5/16 11:20 AM

page 43

OU R T EST, YOUR C UR E. . .

ENSU R I NG A HEA LTH Y WO RLD

A C C c o m b i n e s ro b u s t re a g e n t s , a n a l y s i s a n d t e c h n i c a l s e r v i c e e x p e r t i s e , t o p ro v i d e y o u w i t h d i v e r s e solutions for endotoxin and glucan testing.

Associates of Cape Cod, Inc.

Your Endotoxin & Glucan Experts

A s s o c i a t e s o f C a p e C o d , I n c . - a S e i k a g a k u G ro u p C o m p a n y

MKT#21-107

The Pyrosate® Kit

by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies

Pyrosate® has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies.

page 53

Strategic Purchasing and Operations Improvement Solutions by Innovatix

Take Your Purchasing & Operational Strategy to New Heights with Innovatix Innovatix member benefits extend beyond the significant savings we provide.

While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.

Our suite of pharmacy operations improvement programs is designed to address your operations needs without distracting from your main mission — providing high-quality patient care.

Our suite of pharmacy operations improvement programs provides solutions in the following areas

Accreditation

Medicare Part D reimbursement

Pharmacy credentialing

Pharmacy operations support

USP Compliance

To join our GPO or to learn more

about our suite of pharmacy operations improvement programs, visit us at innovatix.com, email info@innovatix.com, or call (888) 258-3273.

page 45

We specialize in Data Entry Services

Conversion Services

IT Consulting & Services

New orders, Refills, Medical Records, EOB Reconciliation, Entry for New Business Onboarding, EDK Charge Entry, Adjudication & Billing Support

Manual and Programmatic Data Conversions

Application Cloud Hosting, On Premise Server Installation / Configuration, Full IT Helpdesk Support Available 24/7/365, Onsite / Offsite Backup Recovery and Disaster Recovery, Hardware Proactive Monitoring and Support

Durable Medical Equipment Services

Pharmacist on Demand Services

Rejected claims, PA, Overrides, Census, Pharmacy Projections/DME Denials

Temp to Hire, Onsite/Remote Verification, Initial Recruiting Services

IN N O VAT IO N

AT

Y O UR

PODS On Call Accessible after-hours Support Imperative to your Business & Quality of Life for your Customers

REACH

Collectively among our corporate team in successfully helping pharmacies analyze their operations, create personalized business expansion plans, and assist them in making the big decisions on management, strategy, operations and technology.

Our consulting team can review your business model to identify tasks we can more efficiently and economically manage while delivering higher quality results.

IND Consulting — Data Entry, PODS (Pharmacist On Demand Services), PODS On Call (Back-Up Pharmacy Service), DME, and IT Solutions

Providing our clients data entry, pharmacist on-demand services, and technology solutions.

page 55

CE PACK AGIN

ADHERENCE PACKAGING B u y e r ’ s G u i d e

ADH EREN G Q&A

Q&A

ADHERENCE PACKAGING

Buyer’s Guide

Health Care Logistics P.O. Box 25 Circleville, OH 43113 (800) 848-1633 Gohcl.com

Advanced Pharmacy Solutions (APS) 2040 West Sam Houston Parkway N Houston, TX 77043 (866) 463-6277 www.APSRemoteRX.com

RPh MBA, Pharm.D, Jones Healthcare Group , BSPharm, Hamilton 3000 Page Street Cardinal Health Distribution – NavixRx stian Seba ON N5V 5H3 Compliance Packaging ical Center g has been on Med London, Canada , this form of packagin 7000 Cardinal Place Bost on attention ™

PharmRight 295 Seven Farms Drive, Suite C-261 Charleston, SC 29492 (843) 277-8250 Liviathome.com Rx Systems, Inc. 121 Point West Boulevard St. Charles, MO 63301 (800) 922-9142 www.rxsystems.com

to recent patients purchase Dublin, OH 43017 new concept due (800)in265-1009 ” for home daily planners Joneshealthcaregroup.com (614) 757-5000g is a relatively nt dosing “buckets basic type seen RxSafe compliance packagin g, to the more neat and convenie www.cardinalhealth.com/en/services/retailthat the idea of make carrying 2453 Cades Way, Suite A Medicine-On-Time, abut CSSit Health “bingo” card packagin burden regimens into separate can alsoCompany While it may seem blister orpharmacy/patient-care-solutions/dispill.html ons, medicati daily pill . From strip, to also favor Vista, CA 92081 11461 US Hwy 301 N, Suite 101

n complex care centers when to take specific used for decades same; to breakdow Thonotosassa,and FL long-term 33592 understanding Compliance Meds Technologies, LLC with concept is the pharmacy and (760) 593-7161 s, nursing homes, helps patients their own, the not only may opt for your Rxsafe.com (800) 722-8824 20855 NE 16th Avenue Suitevacation C-13 . Provider or options you day. This in-turn when going on like33179 solutions Medicineontime.com easier FL each time of the periodMiami, ing automated RXVIP Concierge for a specific time safety. When consider (855) m-Clever y and needed doses 1299 Corporate Drive, Suite 1504 MedWise HealthCare g due to its simplicit vendors and www.cmtcares.com to understand.

Westbury, NY 11590 228 Strawbridge before Drive discussing with this type of packagin you may want on this piece packaging. are a few items (516) 817-7410 Moorestown, NJ 85701 CuePath Innovation supplies and do your research patients, there

of the include cost ance 1200-555 West Hastings Street don’t forget to (888) 648-2767 drugs can www.rxvipconcierge.com s for compli number of eration Medwisehealthcare.com Vancouver, BC V6B 4N6 this only a finite some consid gly infiniteScriptPro to promote Q. What are with a seemin about Q. Considering Canada MEMOTEXT should I think ns, how does5828 Reeds Road within a device clients? and (888) 877-2848 packaging ders be stocked 4416 Eastation dosing regime eMission, KS 66202 nce patients/provi Cuepath.com combin West Highway, 4ths Floor solid key performa or device manag business to number of Bethesda, MD 20814 and ’s proces (913) 384- 1008 solution, having ted system device, yet the automation a clinical benefit the automa(877) 636-6898 www.scriptpro.com d within the Irrespective of in showing EnlivenHealth™, an Omnicell Innovation option. are critical are not stocke incorporated within intervention that www.memotext.com service drugs this 11125 Forest Pines Drive indicators (KPIs) ce g tely n Synergy Medical, a Parata Company of complian to be accura patients leveragin e dosing regime quality Raleigh, NCmetric 27614 still needsNoritsu Pharmacy outcome to packag general, 2600 Jacques-Cartier Boulevard E Automation ed clinical standard is of value in d compliance (919) 882-4940 (PDC) finishe Using a recogniz a such Covered s Longueuil, Quebec J4N 1P8 6900 Noritsu Avenue on of Days drugs that are a patient? chronic condition Enlivenhealth.co such as Proporti packet forBuena Park, CA automat 90620 ed process where of patients with into atedCanada nal value. Tracking a “semi” lly, in the case be 521-9040 is of exceptio should (866) (714) accurately incorpor g of but specifica Medical Productsconditions be PDCEuclid There the764-7966 can sion, chronic hyperten as barcodin Synmedrx.com within the device with 339 Millspecific Street as diabetes and not stockednoritsu-rx.compacket. Solutions such ’s patients ensure y team to this program regimen ble process to yourOHpharmac Apple by Creek, 46290 compati final dosing the PDC for effort will us the ge similar to be PatchRx or al continuo (800) 727-2543 tier percenta is intended VUCA Health barcoded tray with an intention within the top ess. drug into a208 N Main Street 7025 #2 nually, is what intoCR 46A, Suite 1071 ated into and remain Euclidmedicalproducts.com added semi-ma for clinical effectiven e beingOK and is incorpor Lake Mary, FL 32746 drug Tulsa, order, audience move patients 74103 ’s d that process Medicar for on the provider with the intereste interval. This (866) 848-8822 based232-5099 meeting Centers g resonate well FLAVORx dispensed (539) with origin the right dosing s and alleviatin the drug’swww.vucahealth.com will also help lister card at standard www.patchrx.io pedigree of 9475 Gerwig Lane rating This strategy the packet/b sound a (CMS) have Services detailed tracking. audible and Columbia, MD 21046 need arise for and Medicaid should bePharmacy Automation Supplies should the adjustment fees. (443) 276-7828 dispensation performance and final146 S. Pinnacle Drive analysis systems does with an ROI ’s management assist www.flavorx.com Romeoville, IL 60446 for an pharmacy panying device is Q. What Q. Can the vendor capital investment and accom ted your (800) 798-1401 device to upfront integra ted red the with? How the automa regarding n when compa www.pharmacyautomationsupplies.com system? from the m interface device/solutio pharmacy or new program software progra automated re with my ? l process step and softwa this service of e-prescriptions, the device profile, receipt specific manua from offering n, of patients to keep the patient’s adjudication, error resolutio analysis of when g, organic growth with a labor Ideally, you want ent y managem W I Nto T Eassist R 2 0 2 2 I R Emoving TA I L / Caway O M Mfrom U N I T Y • S P E C I Aion LT Y • LT C tion, processin be able transcrip should50 when existing pharmac prescript patient The vendor “break-even” within your for ease of driven process, investment will A/R, etc. housed erence packaging patients technician — your capital for filling, and/or check, ist ist ready are non-adh pharmac — pharmac . Once orders system with ed, including manual labor are then and the and data reporting packaging prescriptions steps being automat dispensing forms or management e to certain filling compare all able to on adherenc queue (for batch ed device. To also should be ce packaging completed medicati with the consider in each one. Vendor a specific complian service will attract associated with either held in relative costs what this new of e should also You that is suggestiv provide data growth and revenue. leading to organic new patients C 48

WINTER

2022

I

R E TA I L / C

OMMUNI

C I A LT TY • SPE

Y • LT

Industry Expert Q&A, Adherence Packaging Market Leaders Buyer’s Guide, and more.

Home Infusion Therapy Accreditation.

Simplified. The Compliance Team

We had our Home Infusion Therapy

ACCREDITATION.

Simplified.

By The Compliance Team.

The Compliance Team is CMS approved to accredit providers for home infusion therapy.

Byron Yoshino, Pharm.D. President & CEO Pharmacare Hawaii Inc. Honolulu, HI

The Compliance Team is a CMS approved DMEPOS and Home Infusion Therapy (HIT) accreditation organization. Our provider centric approach to accreditation was developed over 25 years ago and is designed to save you time and money without compromising quality. It is our genuine commitment to deliver Accreditation. Simplified. that sets

Our providers choose to be Exemplary.

us apart from other accreditation organizations.

If you are ready to expand your practice – let’s “HIT” it together.

For Pharmacy providers looking to advance and grow their organization, HIT is a perfect fit! Working with

TheComplianceTeam.org

the expert advisors at TCT, you and your staff will be

215-654-9110

prepared to deliver “Exemplary” Home Infusion Therapy services in your market. Don’t settle for ordinary – be Exemplary with The Compliance Team.

TCT-004d 20 Ways Winter Ad_FFO.indd 1

11/2/21 3:25 PM

page 47

ADHERENCE PACKAGING

Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.

page 57

Case Study: Zebra Technologies/ Temptime and Altru

CASE STUDY

Keeping medication in proper temperature range — winter, spring, summer and fall

Rosemary Kalenze, PharmD, Outpatient Pharmacy Manager for Altru

“Regular, seasonal PPQ Testing is just so important,” Rosemary says. “Our patients trust us — and we need to continually earn that trust with every single shipment that goes out.”

A

ltru Specialty Pharmacy is a part of Altru Health System, which serves people in the city of Grand Forks as well as much of North Dakota and extending into Minnesota. What began seven years ago as a grassroots effort with one technician working in partnership with the PharmD has grown to include three full-time technicians and three full-time pharmacists. Still, the specialty pharmacy’s mission has remained the same — to enhance care and improve the overall health and wellbeing of their patients.

on Joint Commission accreditation requirements in addition to US Pharmacopeia (USP) best practices for good storage and distribution of drug products, which many accreditation agencies use as a guideline. “We live and work in a climate that can be -40ºF in the winter and 100ºF in the summer,” explains Rosemary. “To be sure we are giving our patients the best possible care, it’s important to know we are sending drug products in such a way that they remain both effective and safe.”

According to Rosemary Kalenze, PharmD, Outpatient Pharmacy Manager for Altru, they began to explore testing the performance of their medication packages based

Altru ultimately chose Temptime’s third-party Package Performance Qualification (PPQ) testing to validate that their packouts were configured and performing correctly.

Zebra Technologies | Temptime

Keeping medication in proper temperature range — winter, spring, summer, and fall.

zebra.com | temptimecorp.com

page 48-51

page 58-61 WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 13

FRANKLIN EYEWEAR ®

Reading Glasses Value Pricing With Great Margins Price Tags Color Coded By Strength Easy Merchandising & Reordering Wide Variety Of Quality Styles Free Display | Free Shipping

Matching Sunglasses Program Available See My y

Video

Associated with most buying groups ... probably yours too!

C A L L A L ( 87 7 ) 76 6 - 0 3 21 O R VI S I T WWW. FR A NKLI NEYEWEA R . C OM

EXPERIENCE HANDS-FREE COMPOUNDING INTRODUCING THE VITAE AUTOCOMPOUNDER

This cutting edge tabletop device “prints” ready-to-dispense individualized troches, suppositories, gummies, and oil filled capsules in seconds.

INCREASE PRODUCTIVITY

REDUCE LABOR COSTS

IMPROVE ACCURACY

ELIMINATE ERRORS

Call to learn more: (401) 200-8569 || Schedule a demo at vitaeindustries.com

Contents Capital Inventory Inc. — Accurate and Dependable Pharmacy Inventory Services P ROV I DI NG T H E H IG H E ST QUA L I T Y OF P H YS IC A L PHARMACEUTICAL INVENTORIES SINCE 1979 Utilizing Decades of Knowledge & Experience Why Choose Capital for Your Pharmaceutical Inventory Needs?

• Teams of experts conduct the inventory within a few hours.

• Eliminate the need for overtime or coordination of staffing to accommodate inventory process.

• Teams conduct pharmacy inventories daily, not annually.

• Teams work seamlessly around the pharmacy staff ensuring that the “snapshot” is a true representation of the inventory on-hand.

• Minimal interruption to the pharmacy staff and operations.

• Competent inventory specialists that can work with finance and/or external audit firms to validate the inventory.

• Collaboration with the pharmacy to provide an accurate report in a timely manner.

• Expert valuation and pricing of the inventory by an independent party.

To schedule your next inventory, please call 1-800-345-0849 or email customerservice@capitalinventory.com.

Trade Show & Meeting Calendar

Our decades of experience working specifically with pharmacy inventory make us uniquely qualified to provide accurate valuations through a streamlined process.

page 63

page 68-71

Intelligent Pharmacy Software (IPS) From SuiteRx — Guided by Innovation, Powered

by Our Customers

Trust bioCERTIFIED™ Products for Quality Assurance.

100% Tested. 100% Transparent. 100% Trusted.

™

SuiteRx Intelligent Pharmacy Software (IPS) is a comprehensive pharmacy management system developed by pharmacists and our customers to efficiently manage pharmacy operations.

indispense a ble!

Streamline Rx filling with these handy containers!

GoHCL.com • 1.800.848.1633 11_21_RXInsider 20 Ways Winter RETAILindd.indd 1

10/4/21 2:12 PM

CRAIG F.

“Top quality product!”

JONATHON K.

WILLIAM G.

Regulatory scrutiny? Compliance concerns? Trust bioCERTIFIED chemicals from Spectrum Pharmacy Products. All bioCERTIFIED products deliver quality assurance with documented laboratory testing and certifications. Each lot is fully compendial-tested and also includes tests for endotoxin, bioburden and elemental impurities.

Ensure compliance. Differentiate your business. Choose bioCERTIFIED products today!

SpectrumRx.com/bioCERTIFIED SCAN ME

800.370.6231

bioCERTIFIED chemicals are 100% tested and backed by scientific documentation to help you meet compliance requirements.

Each product also undergoes additional testing for endotoxin, bioburden, and elemental impurities.

page 65

page 73

Health Care Logistics® — Your Single-Source Resource for Hardto-Find Pharmacy Solutions

Introducing the Latest in Adherence Pouch Packaging Technology — The Axial® by Euclid® Medical Products

Health Care Logistics provides an unmatched assortment of products and services to help pharmacy professionals improve efficiency, reduce cost, and deliver the highest level of patient care.

ADHERENCE PACKAGING

ADHERENCE PACKAGING

HCL® Rx fill Trays are

“Never leaves you guessing!”

“Compliance was easy to reach!”

bioCERTIFIED™ Products From Spectrum Pharmacy Deliver Quality Assurance for Regulatory Compliance

Axial® Multi-Dose Adherence Packager By making the prescription filling and dispensing process faster and easier you can increase revenue, improve patient care and differentiate your pharmacy.

How is this attainable?

Introducing the latest in breakthrough pill packaging technology, designed specifically for pharmacies: the Axial® RMD-144 & the Axial® RMD-352.

This next-generation technology offers smaller, quieter, and more efficient pill packaging than ever before.

These machines can unit-dose or multi-dose medications at speeds up to 65 packages per minute. Less time filling prescriptions means more time developing relationships and consulting with your patients.

Built on a revolutionary new rotary design, the 2x2 foot (144 canisters) and 2x4 foot (352 canisters), the Axial has a smaller footprint than any other machine on the market. Less crowded workspaces will help increase your team’s productivity.

This sleek new design also allows for easy access to the RFID canisters, and you can run and fill canisters at the same time, giving you more time to provide quality customer service.

The machine is a very quiet operation and has a built-in dehumidifier.

All of our machines are built to last and are backed by our industry-leading customer service team.

800.727.2543 info@euclidmedicalproducts.com

page 67

The Axial® Multi/Unit Dose Packaging System will help you enhance medical synchronization and adherence, increase pharmacy efficiency, and make your patients’ lives less complicated.

page 75

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 17

Reimbursements and Reconciliations not where you’d like?

As the industry leader, Net-Rx™ solutions and analytics are designed to maximize potential on every prescription claim by helping pharmacies:

Script-IQ™

Get claims submission right the first time for improved cash flow

RecRx

Ensure accurate third-party reimbursement

Edit Rx

Protect revenues by detecting billing and database errors

Price-It Rx

Improve profitability with customized market-driven pricing

Metric-Rx®

Optimize pharmacy operations through actionable business analytics

Find out how Net-Rx™ can help your pharmacy achieve improved revenue and operational efficiency with our innovative and proven suite of reimbursement solutions.

www.net-rx.com | 866-336-3879

WE HELP YOU TURN YOUR IDEAS

INTO REALITY Founded in 1970, Uniweb’s expertise is the design and manufacturing of quality fixtures that go beyond the retail pharmacy doors. Whether it is new construction, relocation or a renovation, Uniweb offers a complete line of fixture solutions and dedicated designers to guide you through the process.

Our TEAM For over 50 years, Uniweb has helped retailers improve their existing space by re-imagining their approach and employing our high-density fixture line. Uniweb RX systems hold up to 50% more product storage in the same footprint over conventional stick-built systems, generating more profit to the bottom line!

Uniweb manufactures modular rooms, wall storage panels, retail displays, RX fixtures, OTC options, counters, locking units and adjustable height workstations. Uniweb products provide unlimited flexibility, and unmatched strength, utility and appearance, at an affordable price.

Our ADVANTAGE

Corona CA 800.486.4932

uniwebinc.com

Uniweb has maintained a 10 day build-time for standard equipment and 4-6 week production for custom RX equipment and modular rooms.

Uniweb delivers significantly shorter lead times, adaptable designs, and long-lasting products.

Uniweb has maintained a lower surcharge, passing those savings on to our customers.

Uniweb Does it ALL! DESIGN * CRAFT * SHIP * INSTALL!

Contents C AS E S T U DY AIDS HEALTHCARE FOUNDATION & EPICOR WORK HAND IN HAND TO INNOVATE AND MAXIMIZE BUSINESS PERFORMANCE

INTRODUCTION In February 1987, Michael Weinstein and several other activists founded the AIDS Hospice Committee in Los Angeles. Their goal: to provide medical and palliative care to individuals living through the final stages of AIDS.

Jeremy Zellers Deputy Chief Pharmacy Officer ~ AIDS Healthcare Foundation (AHF)

As the management of HIV and AIDS improved, the Committee shifted its focus to helping individuals live with the disease — and became the AIDS Healthcare Foundation (AHF) in 1990. About two decades later, AHF acquired the MOMS Pharmacy chain and rebranded the chain as AHF Pharmacy.

Case Study: Aids Healthcare Foundation and Epicor

Smart Solutions to Drive Your Pharmacy’s Growth & Patient Satisfaction PSGA, Inc. is a health care performance improvement company that helps Community Pharmacies incorporate some of the latest and greatest gadgets and software programs to streamline operational revenue, improve customer service, cut costs, and help patients.

Work hand in hand to innovate and maximize business performance.

Custom Medication Savings Card

Drug Diversion Software

Telemedicine Solution

Intelligent Data for Pharmacy

Tailored for community pharmacies. Supports ongoing revenue share plus dispensing data from your local market area to help grow your business.

Next-level drug diversion software solution that monitors the entire supply chain of the pharmacy, starting with the order and ending with the consumption or expiration of the drugs.

Helping patients access over 5,000 U.S. based physicians 24/7, from any mobile device, in under 10 minutes or less. Enables pharmacies to provide a cost-effective health care plan for those that are insured, underinsured, or uninsured.

Today, AHF is the largest global AIDS organization, providing cutting-edge medicine and advocacy to more than 1.6 million people in 45 countries. The organization’s mission is to rid the world of AIDS via a network of thrift stores, strategic partnerships, and pharmacies.

Robust pharmacy software providing business intelligence data and analytical reporting to help grow and manage the pharmacy business. Optimizes profitability and business growth while enhancing Star Ratings performance through elevated medication adherence, refill frequency, and quality performance.

Patient Communication System (2-way SMS, MMS, Voice and Fax)

An independently owned pharmacy with 65 pharmacies in 16 states, the AHF Pharmacy competes with numerous big-box stores. “We process more than 10,000 prescriptions a day,” explains Jeremy Zellers, AHF’s deputy chief pharmacy officer. “As a result, our entire business needs to run smoothly, and we must stay competitive.”

All-in-One Delivery Platform

DoorstepRx® powered by Workwave is the most affordable all-in-one delivery platform that enables real-time ETA, increases efficiency, and optimizes route planning and management.

Educates, informs, and reminds patients in the most efficient and cost-effective way. FastQuoteRx feature facilitates enrolling patients in a Medicare Part D, Medicare Advantage, or Medicare Supplement right at the pharmacy.

He adds, “Due to problems with our point-of-sale (POS) software, we decided to move to a more reliable platform. We stumbled across Epicor, and we never looked back.

After assessing our needs and challenges, they proposed the Epicor Eagle N Series POS pharmacy system. The new functionality of their POS system, as well as Epicor’s strong partnership, exceeded all of our expectations.”

BonaRx | AlereRx | RxReach | TabulaRx | RxConnexion | DoorstepRx (866) 800-7322 | www.PSGARx.com

www.epicor.com

page 76-79

Fourth Power Labs’ comprehensive testing program provides independent pharmacies and their patients with quality hemp-derived products they can trust. Verified by Eurofins, the only U. S. laboratory to partner with the FDA on the method development for testing cannabinoids.

Let’s make Better happen. www.FourthPowerLabs.com • 1-800-375-0009

Fourth Power Labs Elevates the Quality Standard of HempDerived CBD

Fourth Power Labs is at the forefront of the fast-moving CBD industry. Revitalize your CBD business with Fourth Power Labs’ broad-spectrum, CBG-rich, THC-free products for quality patient care and custom selling solutions to help grow your business.

Medicine-On-Time — Medication Adherence Solutions that Elevate Your Pharmacy Business Medication Adherence: Reimagined CircuPack

MOT Complete

Introducing the C.A.R.E. Package

DESIGN AND PRODUCTION Design & Layout Multimedia Marketing and Operations

Lora Bourque Eric Simmons Samantha Roy Alexa DiLuca Kristin Fennessey

SALES AND BUSINESS DEVELOPMENT Chris Kolkhorst, Vice President chris.kolkhorst@rxinsider.com Shaun Russell shaun.russell@rxinsider.com Mike Rahme mike.rahme@rxinsider.com Matt Payne matt.payne@rxinsider.com Jillian Melly jillian.melly@rxinsider.com Email sales@rxinsider.com Toll-Free Phone 800.972.2083 Fax 646.329.9766 Website www.RXinsider.com

Medicine-On-Time, a CSS Health Company, provides an array of compliance packaging solutions to service any patient.

. Support Clinical Services . Improve Coordination of Care . Enhance Patient Communication Single Dose Cards

The New MTM Pack

Medicine-On-Time | 11461 US Highway 301N | Suites 101-104 | Thonotosassa, FL 33592 | 800.722.8824 | www.medicineontime.com

page 85

page 81

PUBLISHER RXinsider, LTD RXinsider CEO: Gregory Cianfarani, RPh

PSGA, Inc. is a health care performance improvement company that helps community pharmacies incorporate the most innovative solutions.

page 83

ADHERENCE PACKAGING

Elevating the Quality Standards for Hemp-Derived CBD

Smart Solutions to Drive Your Pharmacy’s Growth and Revenue, Improve Profitability and Patient Satisfaction

NOTICE OF POLICY 20Ways is published quarterly by RXinsider LTD, 1300 Division Road, Suite 103, West Warwick, RI 02893. Postmaster: Send address changes to 20Ways/RXinsider, 1300 Division Road, Suite 103, West Warwick, RI 02893. Notification of address change must be made six weeks in advance, including old and new address with zip code.

Editorial – views expressed in articles or profiles in the 20Ways are those of the author(s) and do not necessarily reflect the policies and opinions of RXinsider, our editorial board(s), our advisory board(s), or staff. Advertising – products, services, and educational institutions advertised in 20Ways do not imply endorsement by RXinsider.

20Ways is an official publication of RXinsider

GENERAL SUBSCRIPTION INQUIRIES RXinsider LTD c/o 20Ways 1300 Division Road, Suite 103 West Warwick, RI 02893 20Ways Online: www.RXinsider.com/20Ways General Information: 20Ways@RXinsider.com Circulation: See page 7

Copyright © 2022 RXinsider LTD. All rights reserved.

Reproduction without permission is prohibited.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 21

Behind Every Good Pharmacist, is a Great Resource.

The Pharmacy Market BUZZ is a daily news feed, designed to keep the pharmacy community informed on the latest industry news, products, services, and trends that impact both patient care and the bottom line of a pharmacy.

RXinsider.com

HELPING YOU BUILD A CONSISTENT CUSTOMER EXPERIENCE.

Reduce risk and improve profitability ™ with our Modular Pole Systems: • Adaptable as Your Needs Change • Adjusts to Fit Any Hardware or Peripheral • Completely Customizable • Easy-to-Adjust, Maintenance-Free Hinges • Durable, All-Metal Construction

Source Communications.

Start Here.

ModularPoleSystems

™

303-466-8925 source-communications.com Salesteam@source-communications.com

Partners in the New NSF/ANSI 456 Vaccine Standard

What is the NSF/ANSI 456 Vaccine Storage Standard?

Why is the NSF/ANSI 456 Vaccine Storage Standard being developed?

Will all vaccine refrigerators and freezers need to meet the standard? Is it mandatory or voluntary?

Do my current refrigerators and freezers meet the new standard?

The NSF/ANSI 456 vaccine storage standard seeks to define the construction and performance characteristics of refrigerators and freezers to further enhance vaccine cold storage.

The standard was developed to normalize performance expectations and to allow the CDC a reference standard for user inquiries.

The NSF/ANSI 456 vaccine storage standard is specifically a voluntary standard, there is no timeline for adoption or governance of compliance. It will not be required by any governing body that vaccines be stored in NSF/ANSI 456 Certified units. The CDC Toolkit remains the gold standard for vaccine storage governance.

Current purpose-built systems may meet the requirements. A central goal of the standard is to delineate acceptable performance from performance typical in “dorm” style and home use refrigerators and freezers.

What are the product features and performance requirements included in the new standard?

The new standard covers construction details, controller requirements and temperature variation. During testing, temperature is monitored using vaccine simulator ballast devices and must maintain specific temperature ranges at steady state and through short door openings.

Will American BioTech Supply products meet the standard?

Yes, American BioTech Supply has designed new compliant products and is in the process of testing specific cold storage units with an independent third-party agency.

What is American BioTech Supply doing to prepare for the new standard?

American BioTech Supply is a member of the NSF/ANSI 456 committee designing the new standard. Our input into the committee will help the new standard be adopted for use by the CDC and vaccine manufacturers and fill industry gaps in performance.

It is important to note that this new NSF/ANSI 456 vaccine storage standard does not necessarily meet specific “vaccine manufacturers” storage specifications. It is critical that the “vaccine manufacturers” requirements are followed, regardless of the NSF/ANSI 456 Certification.

American BioTech Supply | 800.648.4041 | www.americanbiotechsupply.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Safeguard Vaccines With Premier NSF-Certified Cold Storage by American BioTech Supply These pharmacy refrigerators are fully certified according to the NSF/ANSI 456 standard for vaccine storage.

President & CEO: Laura Steiner Founded: 1994

Employees: 100+ Stock Symbol: SXI Toll-Free Phone: Phone: Fax: Address: Website:

(800) 648-4041 (843) 821-8010 (843) 821-8051 125 Varnfield Drive Summerville, SC 29483 www.americanbiotechsupply.com

Company Background American BioTech Supply, a Horizon Scientific, Inc. company, provides a full range of temperature-controlled equipment to customers across the healthcare, laboratory and clinical research, pharmaceutical, and industrial segments. Our extensive portfolio of quality products ranges from refrigerators and freezers to special-purpose test chambers to cryogenic freezers for longterm sample preservation. All units are designed in a variety of configurations, from general-purpose cold storage to medical and pharmaceutical storage with stringent temperature performance requirements. With over 25 years of experience, American BioTech Supply excels at quickly developing customer solutions at competitive prices while providing industry-leading service.

Product Overview These state-of-the-art refrigerators are designed in accordance with the NSF/ANSI 456 Standard for Vaccine Storage. Units with this certification protect pharmaceuticals at optimal temperatures, preventing waste and allowing for peak delivery.

Natural Refrigerants — HFC FREE • Reduces Greenhouse Gas Emissions by 99% • Energy Reduction • Increases Efficiency Ordering Information Reach out to your favorite healthcare distributor.

American BioTech Supply’s NSF/ANSI 456 certified refrigerators are designed with microprocessor controllers and feature temperature alarms, remote alarm contacts, LED interior lighting, and probe access ports. All models utilize natural hydrocarbon refrigerant for environmental health and energy efficiency.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 25

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Return Solutions Maximizes Inventory ROI With Fast and Simple Credit Reimbursement

Return Solutions is the most recommended company in the industry with endorsements from more than 25 buying groups. The OneCheck Select program optimizes the credit reimbursement process by consolidating credit into a single check, issued directly to you within as few as 10 days.

President & CEO: Michael Ayres Founded: 1992 Employees: 50+ Toll-Free Phone: Phone: Fax: Address: Website:

(800) 579-4804 (865) 675-1355 (865) 675-2474 10635 Dutchtown Road, Knoxville, TN 37932 www.drugreturns.com

Company Background

Founded in 1992, Return Solutions is one of the most experienced and trusted reverse distributors in the industry. Over the last 30 years, we have formed relationships with group purchasing organizations across the country and are currently recommended by over 25 buying groups representing 20,000+ pharmacies. In 1998, we became the first returns company to issue checks to our customers for credit, and since then have paid customers over $1 billion.

Product Overview

Reclaim time spent tracking pharmaceutical return credits so you can focus on patient care and running your business. The OneCheck Select program optimizes the reimbursement process, consolidating credit into one check and ensuring that you receive credit quickly — within as few as 10 days if you choose our 10-Day Pay Program, or within no longer than 90 days with our most economical option. Credit values are listed on the check stub, so you know exactly how much you have received from each manufacturer. Our all-inclusive fee, including shipping, CI-CV processing, destruction of non-returnable items, and extensive reporting available on our website, is a fixed percentage of your returnable product value and is deducted from the check we issue to you, so there are no hidden fees or surprise charges. Choose from our comprehensive On-Site Service and let our experienced representatives handle every aspect of your return or use our easy and economical web-based Mail-In Service if you prefer to complete your returns on your own time.

Features & Options

n OneCheck Select • Credit consolidated into one check.

• Choose your reimbursement time frame.

• Check issued within as few as 10 days after your return.

• 30-, 60-, and 90-day reimbursement also available.

• All-inclusive fee with no hidden charges. n On-Site Service • Experienced representatives scan all prescription shelves for short-dated and outdated items.

• All items are scanned into our proprietary valuation software.

• Items are packaged and prepared for FedEx pickup.

• Receive a credit estimate and detailed reporting before the rep leaves your store. n Mail-In Service • Only CII-CV items are required to be inventoried.

• Print return authorization forms and prepaid UPS shipping labels.

• Give boxes to any UPS driver.

• Receive a credit estimate and detailed reporting online within three to five business days. n Destruction Service • Safe, simple, and compliant destruction of unsaleable pharmaceuticals.

• Non-hazardous products destroyed by EPA-approved waste-toenergy incinerator.

• Controlled substance destruction witnessed by at least two employees.

• Proof of destruction and DEA forms included in pricing.

Online Reporting

Return Solutions’ 24 hours a day, seven days a week online portal allows you to access your entire return history down to NDC level along with all credit information. We provide business analytics and trends so you can adapt purchasing habits to ensure maximum future ROI. You can print controlled substance reports and proof of destruction to ensure you are always in compliance in case of an audit.

Testimonial

“ Return Solutions has been our return goods company for many years and their service is unquestionably the best. Our representative is very qualified, efficient, and knowledgeable. I have highly recommended to other pharmacies in the past and will continue to do so. Awesome people to work with!”

— Drive In Drug Store, Amite, LA

Consumer Medication Collection

MedCollect by Return Solutions provides simple, cost-effective, and compliant disposal of unused consumer prescription medications.

Medication take-back receptacles help fight prescription drug abuse, prevent accidental poisoning, and protect the environment with wasteto-energy destruction. Installing a collection receptacle drives traffic to your pharmacy and displays your commitment to the health and safety of your community through responsible drug disposal. MedCollect offers two sizes of collection cabinets and provides you with everything you need for compliant collection and disposal, starting at just $89 per month.

Ordering Information

To learn how Return Solutions can help decrease time spent on returns and maximize your expired product credit, call (800) 579-4804, email support@drugreturns.com, or visit www.drugreturns.com for additional information or to create an account.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 27

www.rm-solutions.com

Open the door to powerful, cutting edge point-of-sale functionality.

With over 30 pharmacy management system integrations, there is a door with your name on it.

The choice is always yours.

Find out how we’re helping pharmacies become more profitable and customer-centric every day. Call us today at 877-767-1060.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Choose the Point-of-Sale System You Want With RMS With RMS’ built-in pharmacy integrations, you never have to settle for less from your point-of-sale system. With over 30 pharmacy systems, you can work with the pharmacy system of your choice and still have the point-of-sale capabilities you need.

President & CEO: Brad Jones Founded: 1998 Toll-Free Phone: Phone: Fax: Address: Website:

(877) 767-1060 (360) 438-8276 (360) 438-8284 4535 Lacey Boulevard SE, Lacey, WA 98503 www.rm-solutions.com

Company Background

Founded in 1998 with a mission to help pharmacies understand and use technology-based tools to run a successful business, Retail Management Solutions continues to lead point-of-sale innovation. Giving pharmacies access to tools and technology to run more profitable and customercentric businesses.

In 2020, RMS launched the CLIMB webinar series with the goal of helping all pharmacies become more profitable and customer-centric.

CLIMB stands for care, lead, innovate, motivate, and balance. The CLIMB webinar series is not point-of-sale focused, and any pharmacy can attend.

Join us on the second Thursday of each month to learn about topics from cash flow to drug-induced nutrient depletion, clinical services, and more.

Learn more and register at www.pharmacyclimb.com.

Product Overview

RMS’ holistic approach is comprised of four major components: software, hardware, training, and support. Each component plays an important role. n Software: RMS’ software solutions are comprehensive, scalable, flexible, and easy to use. Our software programs and over 30 pharmacy system integrations go beyond the basics of what you might expect from a POS system. We empower our users to work with the partners of their choosing and build a system that is tailored to their needs.

There are a number of software capabilities built to help pharmacies grow profits and improve customer-centricity.

• Our NutriButler program embodies these goals by integrating supplement recommendations based on drug-induced nutrient depletion right into the transaction. Making it easy to help customers experience improved outcomes and increase supplement sales.

• WillCall by RMS saves time, and your wallet by using built-in functionality to batch multiple prescriptions into a single bag.

Scan a single barcode at checkout for faster transactions and no left behind prescriptions.

• E-commerce solutions help increase your store’s online presence. Our integration with Pointy from Google uploads your products to your Google My Business page and displays them to shoppers searching for businesses and products in their area. Our integration with 24SevenCommerce allows you to easily manage your e-commerce stores.

• RMS Delivery simplifies management of the home delivery process. This essential service is streamlined with easy transaction prep and offline electronic signature capture.

• SafeSign offers a way to capture signatures, using your customers smartphone. This contactless solution eliminates the need for a standard signature capture device and keeps your pharmacy on the cutting edge.

RMS customers also have access to many more robust POS options. Integrated Customer Loyalty aids you in strengthening customer relationships, including advanced promotion and reward options that you can customize to suit your needs. You can also support charitable giving easily through any RMS system, strengthening your ties with the community you serve.

Streamlining pharmacy operations is no small task. Point-of-sale applications extend beyond the customer interaction to help you run your business more efficiently.

For pharmacies managing retail departments, RMS’ inventory management solutions open the door for advanced management of frontend products. Wholesaler interfaces allow automated price updates and a streamlined purchasing and receiving process. Integrated shelf labels keep your shelf prices and system prices in sync. And advanced product reporting can help you reduce overhead costs by identifying products that aren’t selling, enabling you to take a more agile approach to the products you carry and make the most of your retail space.

A host of additional reports, both canned and customizable, are also available from cash management, to employee performance, to A/R balances, and more. RMS systems give you the data you need to drive important decisions and run a more profitable and efficient pharmacy. n Hardware: Our flexible hardware options mean that there’s an option for every scenario. Sales can be processed in many different ways to meet the unique needs of your pharmacy. Whether you need standard retail lanes, an option for drive-thru payments and signatures, curbside pickup solutions, or an easy way to track home deliveries, you can mix and match to create the perfect modern technology scheme. n Training: RMS’ training programs are tailored to the needs of your pharmacy. In addition to product training and expert implementation, customers can choose one of our outcome focused approaches.

RMS Boost focuses on ways to make your pharmacy more profitable and the RMS Care training program puts an emphasis on customercentricity. If you’re not sure where you’re at, the CLIMB checkup will help you evaluate and create a road map to reach your goals. n Support: Every RMS customer has access to our 24 hours, seven days a week support line staffed by a team of U.S.-based support specialists.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 29

T H O U G H T L E A D E R Video Series

THOUGHT LEADER VIDEO SERIES

THOUGHT LEADER VIDEO SERIES

Advancing the Business of Pharmacy

Mission Critical Delivery Solutions: When Failure is Not an Option

Join Kristin Fox-Smith, MPA, Tammy Zukowski, MBA, and Jim Jorgenson, MS, RPh, FASHP, CEO, as they discuss Advancing the Business of Pharmacy in a 12-part video series.

www.visanteinc.com

rxinsider.com/videosTLS.php

THOUGHT LEADER VIDEO SERIES

Azina Join Michael Heinrichs, Senior Vice President of Business Development, Keith Cook, President, Doug Massey, Senior Vice President of Operations, and Eugene Queener, Vice President of Ambulatory & Infusion, as they discuss a specialty and ambulatory pharmacy solution designed to unleash the powerful potential inside hospitals and health systems.

www.azina.com

rxinsider.com/videosTLS.php

30

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

Join Kyle Janssen, President & Owner of Community Pharmacy, Mackenzie Farr, Chief Operating Officer & Pharmacist at Community Pharmacy, Ted Johanson, President & CEO, Mission Critical Delivery Solutions, Inc., and John Fiene, Medical Courier, Mission Critical Delivery Solutions, Inc., as they discuss Mission Critical Delivery Solutions: “When failure is not an option.”

www.MissionCriticalDelivery.com

rxinsider.com/videosTLS.php

THOUGHT LEADER VIDEO SERIES

The Compliance Team Join Caitlin Warner, Provider Relations, Jack Haire, Director of DMEPOS & Pharmacy Services, Sandy Canally, RN, Founder & CEO, Steve Simmerman, COO, and Scott Muscarella, Vice President of Marketing, as they discuss Exemplary Provider Accreditation in a 12-part video series.

www.thecomplianceteam.org

rxinsider.com/videosTLS.php

THOUGHT LEADER VIDEO SERIES

CPS TELEpharmacy

Surescripts

Join Savannah Meier, Vice President of Business, Paresh Patel, Division President of Telepharmacy, Karen Alesch, Director of Pharmacy Operations, Bhavesh Patel, Director of Pharmacy Operations, Bob Phillips, Human Resources, and Aalap Modi, Director of Clinical Care Services as they discuss CPS TELEpharmacy solutions.

Join Melanie Marcus, Chief Marketing Officer, Cecelia Byers, Specialty Pharmacy Clinical Product Manager, and Tom Skelton, Chief Executive Officer, as they discuss the nation’s most trusted and capable health information network.

www.cpspharm.com/cps-telepharmacy

surescripts.com

rxinsider.com/videosTLS.php

rxinsider.com/videosTLS.php

THOUGHT LEADER VIDEO SERIES

Micro Merchant Systems Join Brian J. Courtney, Pharm.D., Chief Revenue Officer, Ketan Mehta, CEO, Samir Haleem, Director of IT, Sheila Dawalt, National Sales Manager, Heba Macksoud, Pharmacy Owner, and Boris Niyazov, Pharmacist, as they discuss Micro Merchant Systems, PrimeRx™ Pharmacy Management System in a 12-part video series.

T H O U G H T L E A D E R Video Series

THOUGHT LEADER VIDEO SERIES

THOUGHT LEADER VIDEO SERIES

Accreditation Commission for Health Care (ACHC) Join Josè Domingos, Matt Hughes, Renee White, Ralph McBride, Jon Pritchett, Megan Reed, and Greg Stowell as they discuss Accreditation Commission for Health Care (ACHC), for providers, by providers.

www.micromerchantsystems.com

www.achc.org

rxinsider.com/videosTLS.php

rxinsider.com/videosTLS.php

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 31

Automating Pharmacy Workflows

Pharmacies using automation are less affected by staffing challenges With rising labor costs and limited labor pools to choose from, automation is becoming the best solution for pharmacies all over the country.

DOSIS Systems automates the portions of your pharmacy that don’t require human contact including processing scripts from your PMS, printing labels, adjusting inventory, and sending scripts to autonomous blister card filling.

Hear how MChest Pharmacy saves money each month...

Scan the QR code to watch the video

What pharmacies are using DOSIS Systems?

Those whose operations require...

• On-demand Filling • Cycle Filling • Pre-packaging

Let us demonstrate how we can automate your workflows!

We’d love to give you a demonstration!

Seeing is believing with the DOSIS System.

We can give you a full demo of a working system so you can see for yourself the value of DOSIS workflow.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

DOSIS Systems — Reallocate Your Staff Efforts by Automating Manual Processes DOSIS Systems offers an autonomous workflow that partners with pharmacies to ensure improved efficiency, productivity, and bottom-line by automating over 75% of their production. When our partner pharmacies thrive, we thrive!

President & CEO: Monroe Milton Founded: 2006 Employees: >50 Toll-Free Phone: Phone: Fax: Address:

Website:

(877) MANCHAC | (877) 626-2422 (318) 442-3686 (318) 445-1268 1115 Second Street Alexandria, LA 71301 www.dosis.com

Company Background DOSIS Systems is seeing pharmacies all over the country improve their efficiencies in workflow, increase production volumes, and become more profitable. We have a proven track record of automating up to 80% of a pharmacy’s blister card volume.

This includes pharmacies that are currently producing over 250,000 blister cards per month. In order to do this, we focus on each pharmacy’s needs. This allows us to offer the best solution for each partner pharmacy and increase their efficiencies where it matters most.

Product Overview DOSIS Systems starts with customer care to better understand your pharmacy’s workflow and efficiencies. We then integrate a seamless system to match your needs using the flexibility of our technology; this includes custom integrations with your inhouse software. Knowing that your workflow and integrations are efficient, we introduce autonomous blister card towers that produce a 24/7 product that becomes the muscle of your growth.

From this system, we can continue to analyze your production volume to ensure that you are getting the most out of DOSIS Systems and generating more revenue, causing you to thrive!

Features & Options By customizing the capacity, features, and workflow integration, DOSIS Systems can make a tremendous impact in a wide variety of pharmacies. For example, a 55,000-cards-per-month pharmacy serving mental health patients is producing 35,000 cards per month in DOSIS automation while providing different filling and labeling formats for their various customer facilities. Another partner pharmacy is filling 250,000 cards per month for SNF patients with

DOSIS Systems filling over 200,000 cards every month (dailies and cycles). DOSIS automatically prints color-coded med-pass information on every label in this system based on the prescription data. A 48,000-card-per-month pharmacy is getting 37,000 cards per month via DOSIS Systems. It is actively converting away from the cycle-fill model because it is more efficient for them to fill on demand using their integrated DOSIS automation. They have already eliminated pre-packs from their workflow “to reduce inventory and extra touches.” Using DOSIS Systems to automate filling cards and printing timepass labels, an 18,000-card pharmacy doubled in size without adding any staff on the floor. At another pharmacy doing 180,000 cards per month with 75% filled by DOSIS, the return-to-stock feature allowed them to efficiently track and re-use cards filled for scripts that are canceled before shipping. For a pharmacy filling 97,000 on-demand cards each month, the pre-pack manager feature extends the DOSIS Systems’ productivity by automatically restocking pre-pack card inventory after hours — DOSIS produces 58,000 cards each month, and the pharmacy is open less than 60 hours per week.

Every month, DOSIS Systems fill over 2-million cards in pharmacies large and small; SNF, mental health, and corrections; dailies, cycles, pre-packs; with and without med-pass and auxiliary label information; single- and multiple-tablet per blister; calendarstart and straight-fill.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 33

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Yuyama’s Quiet and Intelligent Litrea III Pouch/Compliance Packaging Automation The robustness and versatility of the quiet Litrea III will deliver you accuracy, speed, and technician relief in addition to saving you money and time.

Your silent partner in success!

President:

Hiroyuki Yuyama Founded: 1964 Employees: 51 Phone: (847) 593-1005 Fax: (847) 593-1210 Website: www.yuyamarx.com

Company Background Yuyama, founded in 1964 in Osaka, Japan, specializes in medical and pharmaceutical automation. It is the largest pharmacy automation company worldwide, and the first company to introduce an automated prescription filling machine to the market.

Yuyama started its USA division in 1996 and now has over 2,200+ machines in the U.S. market. Since our inception, we continue to grow. Innovation drives our growth, and our solutions have proven to be exceptionally reliable, user-friendly, and safe.

Product Overview Litrea Ⅲ is the perfect solution for small to middle scale pharmacies. This product will help increase your accuracy and improve patient safety. Improve medication and patient safety with universal canisters that are designed to save you money during manufacture drug changes.

Features & Options n Small Foot Print Litrea III is one of the smallest in the industry. It measures 77" (height) x 24" (width) x 24" (depth) and has four universal canisters for use with any NDC needed and up to 136 assigned dispensers. n Universal Canister The universal canister can dispense various medications that were previously dispensed by hand. Freedom from manual filling saves pharmacists time and guarantees accurate dispensing.

n Automatic 4-Color Penliner For additional adherence, Yuyama can provide a helpful solution for your patient in the form of the 4-color penliner.

Your patients will more easily understand when to take medication by referencing the colorful line.

Additional Product Modules n EV-180UC Fully-Automatic Vial-Filling Machine EV-180UC. The universal canister is the solution for generic medications. The canister enables users to dispense various medications after calibration.

It means that pharmacists no longer need to order the additional canisters for sudden brand-generic changes.

Markets Served • Central Fill • Independent Retail • Retail Chain • Long-Term Care • Nutraceuticals Trade Shows/Meetings Attended • NCPA Annual Convention • ABC ThoughtSpot • Cardinal Health RBC Ordering Information

For additional information, call (847) 593-1005, visit our website www.yuyamarx.com, or email yusa.sales@yuyama-usa.com.

n Verification Process for Drug Replenishment The packager prevents users from refilling the medication incorrectly by scanning the barcode for replenishment. n RFID Function Achieve higher levels of safety management. Every single RFID on the canisters is recognized automatically, which allows the users to set the canister wherever they want.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 35

TEMPERATURE INTELLIGENCE®

Monitoring solutions to maintain the vaccine cold chain Get visibility into medication temperatures onsite and in transit Keeping refrigerated medication—including COVID-19 vaccines— within the right temperature range is critical for maintaining their efficacy. That’s why CDC guidelines recommend using digital data loggers to monitor temperatures as vaccines travel to patient administration sites. Temptime’s S-400 electronic temperature sensors capture the temperature data you need, 24/7, while also alerting you to excursions.

Learn more about how Temptime can help you preserve valuable vaccine supplies and meet CDC guidelines: temptimecorp.com/vaccine-monitoring

zebra.com | temptimecorp.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Temptime Temperature Intelligence® Solutions — Monitoring Devices and Integrated Solutions for Medication Shipments, Storage, and Pharmacy Facilities Providing the devices and information to accurately monitor temperature sensitive medications, indicating if they have been exposed to temperature events that could impact their effectiveness in treating patients.

President:

Anders Gustafson Founded: 1987 Employees: 90 Phone: (973) 630-6000 Fax: (973) 630-6100 Address: 116 The American Road Morris Plains, NJ 07950 Website: www.temptimecorp.com

Company Background

More than 30 years ago, Temptime Corporation developed the first miniaturized technology to monitor time-temperature exposure of vials containing the oral polio vaccine. Since then, the company has deepened its commitment to public health by expanding its suite of easyto-use, patient-centric temperature monitoring solutions to include those designed for pharmacy and patient use. In 2019, Zebra — an innovator at the edge of enterprise solutions with expertise in healthcare, among other industries — acquired Temptime.

Product Overview

Through Temptime’s manufacturing facility, Zebra offers a comprehensive range of temperature monitoring solutions to meet the cold chain needs of specialty pharmacies and their patients. Their products include: • Visual, low-cost, chemically-based heat and freeze indicators for blood products, vaccines, biologics, and other medication during storage.

• Heat and freeze indicators for monitoring medication during shipment.

• Sophisticated electronic, wireless temperature and humidity monitoring systems with cloud-based data storage and sharing.

Zebra is striving to improve supply chain efficiency, global health, and patient care through the effective deployment of devices and solutions that identify temperature excursions and provide information so that action can be taken.

Product Specifications

The M-300 and S-400 programmable dataloggers are ideal for monitoring temperatures during transport or storage, letting users: • View and share temperature data with a free mobile app.

• Customize alarm limits, datalogging intervals, startup options, and more.

• Store unlimited data on the cloud and generate reports with a complementary web app. n Package Performance Qualification Testing

For specialty pharmacies, package performance qualification (PPQ) testing ensures that the shipment packaging is able to provide the necessary temperature range for the required period of time during transport of critical and often lifesaving medications to patients. More than that, PPQ testing is also required for certain pharmacy accreditations, such as URAC. These wireless monitoring devices help specialty pharmacies simplify PPQ testing while providing data and information to optimize packouts. Customized third-party PPQ testing services also help meet the requirements of pharmacy networks that make third-party validation testing a condition of participation. n TransTracker® Shipment Indicators TransTracker® visual temperature indicators monitor medication heat and freeze events during shipment. They are simple to read and understand, so patients can tell at a glance if medication has been handled within the appropriate temperature range. These devices instill a higher level of patient confidence so that unnecessary, costly reshipments due to suspected temperature damage can be reduced or eliminated. These cost-effective, single-use indicators also help specialty pharmacies comply with state regulations.

n Wireless Monitoring Systems The family of wireless Bluetooth®-enabled sensors monitor and record temperature data 24 hours a day, seven days a week.

Testimonial

The W-200 is designed for facilities and warehouses, monitoring both temperature and humidity in medication storage areas to help with accreditation compliance and regulatory requirements. Data can be accessed remotely using a web-based application and customized alerts notify users instantly if any areas have exceeded temperature limits.

* Based on “Experience of Specialty Pharmacies in TransTracker Product-in-Use Patient Research” with over 8,000 patient responses.

97% of medication recipients said they prefer a specialty pharmacy that uses the TransTracker® indicator in its shipments.*

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 37

CAS E S TU DY STRIP COMPLIANCE PACKAGING A BENEFIT FOR PHARMACY AND FACILITY

INTRODUCTION Headquartered in Kinston, North Carolina, Neil Medical Group is a trusted pharmacy services partner for long-term/post-acute care and assisted living providers across the southeast. Neil Medical, founded in 1984, distributes medical equipment and supplies, drugs and surgical products, as well as providing pharmacy, therapy, and consulting services.

Ross Brickley Vice President of Pharmacy Services ~ Neil Medical Group

As a long-term care pharmacy, Neil Medical functions as a distribution warehouse, while also focusing on successful patient outcomes. In order to develop a strong customer base, Neil Medical continuously strives to improve accuracy, efficiency, and productivity, while also focusing on cost containment.

“As a high-volume pharmacy, we needed to evolve and move away from the outdated punch card system we had been using for more than 30 years, not an easy change,” explains Ross Brickley, vice president of pharmacy services at Neil Medical. “Our goal was to improve pharmacy workflow, increase productivity, and provide exceptional service to our customers; but we needed a partner.”

Ultimately, Neil Medical selected Noritsu as their partner. “Noritsu’s automated pharmaceutical packaging technology not only allowed us to efficiently automate drug packaging, but provided us with the ability to ensure accuracy. We were very impressed with Noritsu’s machinery, as well as their demonstrably strong customer support.”

38

www.noritsu-rx.com

CAS E S TU DY INTEGRATING AUTOMATION FROM SCRIPT TO PATIENT ADMINISTRATION Because pharmacy workflow impacts every element of a pharmacy, Noritsu began by conducting a detailed workflow analysis. They examined how pharmacists and staff spend their time, how quickly facilities get access to their medications, how much space and staff are required to accomplish each task, the complexity of patient needs, and the accuracy of medication dispensing and administration.

To maximize Neil Medical’s pharmacy workflow, the Noritsu team suggested site visits and phone calls with existing Noritsu customers to review essential technology and implementation options.

The first recommendation was a Xana 4001 strip pouch packager, which would provide improvements in speed, accuracy, and safety while reducing errors in pharmacy production. Brickley confirmed his team’s experiences, “strip pouch packaging has ensured that patients have the correct dosage, making the administration of meds much easier for staff, and improving medication compliance.”

The second recommendation was an MDM-3 medication detection machine. Verifying medications can be very tedious, but it’s essential. Medication detection machines save valuable time by helping to identify pill pouches that must receive extra scrutiny ultimately ensuring confidence and accuracy in every dispense.

By automating the medication detection into a scan plus review with verification while automatically adding the cutting and sorting into one system, Neil Medical was able to improve accuracy at a cost savings versus 100% manual review by PharmD’s and extra pharm tech labor.

In the end, Neil Medical has implemented the Noritsu solution across four pharmacies to date, purchasing five Xana 4001 pouch packagers and four MDM-3 medication detection systems.

POSITIVE OUTCOMES The results have been quite impressive for Neil Medical. “We are now at an 80% conversion rate,” explains Brickley. “With four operating pharmacies, this has been a remarkably fast conversion, especially considering the two-year process took place during a global pandemic.”

In addition, Neil Medical has already seen a notable 20 to 25% improvement in medication dispensing accuracy. “The strip pouch packaging system has not only improved our pharmacy efficiency and safety, but the ability to tie into our eMar [electronic medication administration record] system creates less steps in the administration process,” explains Brickley.

Brickley indicated that he worked closely with Noritsu to ensure eMar integration for his facilities. “eMar integration was a key advantage of Noritsu’s NexusRx software,

www.noritsu-rx.com

39

CAS E S TU DY which we found unique to the industry. Rather than scanning a separate barcode for each medication, nursing/med aide staff can scan a single barcode on the pouch, which our caregivers have found reduces the number of repetitive steps incurred during the medication pass, ensuring that the right meds are given at the right time.”

When it comes to achieving their lofty goals, Neil Medical is extremely satisfied with the outcome. “There is no question that Noritsu exceeded our expectations,” says Brickley.

“Their collaboration, implementation, and support were top-notch.”

NORITSU’S STRIP PACKAGING AUTOMATION Improves productivity, accuracy, and increases a pharmacy’s bottom line. n PRODUCTIVITY • Easier to receive and verify medications from the pharmacy.

• Improved ergonomics due to medical staff being able to tear open one pouch, instead of popping multiple blisters and opening vials.

• Easier to identify the correct meds for the correct patient.

• Less repetitive steps with eMar integration and a one-barcode scan.

• Enhanced caregiver time with each patient. n ACCURACY • Automated detection with MDC station is more accurate than manual verification.

• Boxes can be labeled with easily readable content labels containing medication data.

• Pouches include easy-to-read information and patient images.

• Single eMar barcode verifies meds, so it is easier to ensure patients have received all medications in each med pass. n FLEXIBILITY AT ADMINISTRATION • Easily variable cycle times and exceptions.

• Perfect pouch options allow for pouch customization.

• Decreased waste due to ease-of-cycle time variability.

• Ease-of-med time exceptions.

40

www.noritsu-rx.com

Medi-Dose

EPS ...thE right PrEScriPtion for PharmaciStS ®

EPS

High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.

Unit Do s Bar Co e, ding, Pharm a Nursin cy & g Supp ly Expert s!

Priced low and ready to go!

• Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products

Visit our website for our EZ order system!

EPS

®

Exceptional Products and Service A Member of The Medi-Dose® Group

800.523.8966

MediDose.com

® ®

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Medi-Dose, Inc./EPS, Inc. Your Community Pharmacy Supply Experts For over 50 years, Medi-Dose/EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.

President:

Robert Braverman

Employees:

Private

Founded: 1971 Toll-Free Phone: (800) 523-8966 Phone: Toll-Free Fax: Address: Website: Email:

(215) 396-8600 (800) 323-8966 70 Industrial Drive Ivyland, PA 18974 www.medidose.com info@medidose.com

Company Background Medi-Dose/EPS was founded in 1971 when Milton Braverman, a former pharmaceutical company territory manager, saw the need for inexpensive, manual unit dose packaging.

He developed the Medi-Dose System to package, handle, and dispense predetermined amounts of medication so they would be accessible for one regular dose.

Because of the continued success of the Medi-Dose System, Medi-Dose/EPS expanded its product line to include a full-line of compounding supplies, disposable products, liquid packaging, labeling, and oral syringes designed specifically for the pharmacy professional. We pride ourselves on being the “old friend of the family” and have long-standing products designed to meet the needs of your retail, community, and compounding pharmacy.

Product Overview n Products for the Compounding Pharmacist With Steri-Dropper Bottles, liquid packaging, oral syringes, labeling, safety products, and software, Medi-Dose/EPS is your pharmacy’s source for compounding supplies!

The science of pharmaceutical compounding poses unique challenges to pharmacists in the community setting. Whether caring for people or animals, pharmacists have to meet the stringent requirements of USP 797, 800, and other pertinent guidelines, address the unique concerns and conditions of their patients and do it economically and efficiently. Medi-Dose/ EPS compounding products are integral solutions helping you manage this vital but complex process while providing the care and protection your patients need.

Product Specifications n Sterile I.V. Accessories • Safety Products • Labeling Products • Filtering Products • Dispensing Products n Steri-Dropper • Sterile Packs of Either Two or Ten Bottles, Tips, and Caps • Special Zinc Stearate-Free Resin • Four Sizes: 3, 7, 10, and 15 mL n Labeling • Pharmacy Auxiliary Labels • Liquid Packaging Labels • Tamper-Evident Labels n Safety Products • Care Giver Protection • Identification • Disposal

Additional Products We are the source for all your pharmacy’s ancillary products! Bags, bottles, trays, and totes are among a few of the many other supplies we carry.

Anything that’s necessary for proper handling in a retail pharmacy setting — you can count on Medi-Dose/EPS! Ordering Information For additional information, please call us at (800) 523-8966, visit our website at medidose.com, or email us at info@medidose.com.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 43

OUR TEST, YOUR CURE . . .

ENSURING A H E A LT H Y WO R LD

ACC combi nes robust re a ge nt s, a na ly sis a nd techni cal s ervi ce exp e r t ise , t o prov ide y ou w it h div e r se s ol uti ons for e ndot ox in a nd gluc a n t e st ing.

Associates of Cape Cod, Inc.

Your Endotoxin & Glucan Experts

A s s o c i a t e s o f C a p e C o d , I n c . - a S e i k a g a k u G ro u p C o m p a n y

MKT#21-107

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

The Pyrosate® Kit by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies Pyrosate® has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The Pyrosate Kit provides rapid results and is especially convenient for research, testing water, and dialysate.

Toll-Free Phone: (888) 395-2221 Phone:

(508) 540-3444 Fax: (508) 540-8680 Address: Falmouth Technology Park 124 Bernard E. Saint Jean Drive E. Falmouth, MA 02536 Website: www.acciusa.com

Company Background Associates of Cape Cod, Inc. (ACC), is one of the world’s largest manufacturers of products developed to detect and quantify gram-negative bacterial endotoxins and (1g 3)-ß-D-glucans.

Our products are used worldwide by leading pharmaceutical and medical device companies to ensure the safety of their parenteral drugs, biological products, and medical devices. Our goal is to provide the best products, services, technical support, and customer service in our industry, to enhance the productivity and efficiency of all our customers. We are certified to I.S. EN ISO 13485:2016 and ISO 13485:2016, our laboratories are FDA inspected, and DEA licensed, and our Beacon Diagnostics® laboratory is CLIA certified.

Product Overview Associates of Cape Cod, Inc. (ACC), is pleased to offer Pyrosate®, an FDA licensed version of our rapid endotoxin detection kit.

Pyrosate is well-suited for performing endotoxin assays in full compliance with the Bacterial Endotoxins Test, USP chapter <85>. Pyrosate has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The easy-tofollow, step-by-step illustrated instructions allow the user to set up assays within minutes.

The Pyrosate® Kit is available in sensitivities of 0.03 EU/mL, 0.125 EU/mL, and 0.25 EU/mL, in both 10-pack and 30-pack formats. In addition to research and water testing, Pyrosate® is ideal for dialysis centers, compounding pharmacies, and pharmaceutical and medical device companies.

Performing the Test

The Pyrosate® Kit is a rapid gel-clot test that contains a 2λ* endotoxin tube (PPC) matched to the sample (SPL) tube for each sensitivity. This feature is unique to the Pyrosate assay. The endotoxin tube (PPC) assures that the sample does not interfere with the test, ruling out false negatives. Pyrosate is formulated to eliminate false positives due to (1g3)-ß-D-glucans. This endotoxin specific reagent does not require additional blocking buffers.

Reconstitution Pyrosate® is reconstituted directly with the sample by adding 0.5 mL to the sample tube (SPL). After approximately 60 seconds of gentle mixing, 0.25 mL is transferred to the endotoxin tube (PPC). The lot-specific incubation time at 37±1°C is given on the Certificate of Compliance.

Stability Pyrosate® is stable at room temperature and does not require refrigeration for shipping or storage.

Product Applications • Hemodialysis • Water and Water Systems • Filter Industry • Research • Final Product Release Product Benefits • Shorter Assay Time • Endotoxin Specific • No Dilutions Required • No Refrigeration Required • Matched Positive Product Control * λ (lambda) is the lowest concentration of endotoxin to cause a positive test result under standard conditions.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 45

We specialize in Data Entry Services

Conversion Services

IT Consulting & Services

New orders, Refills, Medical Records, EOB Reconciliation, Entry for New Business Onboarding, EDK Charge Entry, Adjudication & Billing Support

Manual and Programmatic Data Conversions

Application Cloud Hosting, On Premise Server Installation / Configuration, Full IT Helpdesk Support Available 24/7/365, Onsite / Offsite Backup Recovery and Disaster Recovery, Hardware Proactive Monitoring and Support

Durable Medical Equipment Services

Pharmacist on Demand Services

Rejected claims, PA, Overrides, Census, Pharmacy Projections/DME Denials

Temp to Hire, Onsite/Remote Verification, Initial Recruiting Services

IN N O VAT I O N

AT

Y O U R

PODS On Call Accessible after-hours Support Imperative to your Business & Quality of Life for your Customers

R E A C H

Collectively among our corporate team in successfully helping pharmacies analyze their operations, create personalized business expansion plans, and assist them in making the big decisions on management, strategy, operations and technology.

Our consulting team can review your business model to identify tasks we can more efficiently and economically manage while delivering higher quality results.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

IND Consulting — Data Entry, PODS (Pharmacist On Demand Services), PODS On Call (Back-Up Pharmacy Service), DME, and IT Solutions Providing our clients data entry, pharmacist on-demand services, and technology solutions that increase quality, lower cost, and allows pharmacies to grow by focusing on their core business activities.

President & CEO: Dennis Sanchez Founded: 2008 Employees: 600 Phone: Address: Website:

(954) 756-6883 731 Shotgun Road Sunrise, FL 33326 www.indconsulting.com

Company Background IND Consulting was founded to help pharmacies analyze their operations, establish expansion plans, and assist them in making the necessary decisions on management, strategy, operations, and technology.

Product Overview n Data Entry IND Consulting is your business process partner, with a unique depth of resources to save you up to 50% on labor costs while delivering higher-quality results. Your team will be custom-designed and dedicated to your project, with specific training and experience to meet and exceed the scope of your operational needs. Our staff can execute new orders, refills, admissions, adjudication, EDK charges, onboarding of new business, and more. n PODS PODS, or Pharmacist On Demand Services, was developed to quickly deploy highly-skilled, experienced pharmaceutical professionals all across the United States. Our licensed pharmacists have a wide range of experience and expertise, including longterm care, hospital, and retail pharmacy work. n PODS On Call PODS On Call offers dedicated, licensed pharmacists to provide after-hours support for your business and your customers.

Our process is personalized to each of our customers needs, providing both the technical and the operational resources required.

n DME Solutions IND DME performs routine operations and revenue process functions including, eligibility verification, prior authorization, document processing, order confirmation and claims reconciliation, equipment supply management, and AR management. n IT Services IND Consulting offers full-service IT support available 24 hours a day, seven days a week, 365 days a year. Our services include: application hosting, on-premise system implementation, help desk capabilities, security services, custom programming, data conversion, and migration. With IND’s IT support, your business can plan and budget ahead of time to ensure the smartest investment possible in your IT services. Our IT specializes in pharmacies and can work with any dispensing system.

Markets Served • LTC • DME • Retail • Skilled Nursing Facilities • Assisted Living Facilities • Hospitals Trade Shows/Meetings Attended • Softwriters User Conference • iQ (Integra/QS/1) Conference • Medtrade • PointClickCare • NCPA • Wholesaler Trade Shows Ordering Information

To learn more, contact IND at (954) 756-6883 or info@indconsulting.com.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 47

ADHERENCE PACKAGING Q & A

& Q A

Sebastian Hamilton, BSPharm, MBA, Pharm.D, RPh Boston Medical Center

Compliance packaging may seem like a relatively new concept due to recent attention, but this form of packaging has been used for decades. From strip, to blister or “bingo” card packaging, to the more basic type seen in home daily planners patients purchase on their own, the concept is the same; to breakdown complex daily pill burden regimens into separate neat and convenient dosing “buckets” for each time of the day. This in-turn helps patients understand when to take specific medications, and makes it easier to carry needed doses for a specific period of time such as on vacation. Providers, nursing homes, and long-term care centers also favor this type of packaging due to its simplicity and safety. When considering automated solutions or options for your pharmacy and patients, there are a few items you may want to understand.

Q. What are some considerations for compliance packaging you should think about when promoting this business to patients/providers and clients?

Irrespective of the automation solution, having solid key performance indicators (KPIs) are critical in showing a clinical benefit and outcome to patients leveraging this service intervention option. Using a recognized clinical standard quality metric of compliance such as Proportion of Days Covered (PDC) is of value in general. In fact, PDC is of exceptional value for patients with chronic conditions such as diabetes and hypertension. Tracking the PDC in the instance where patients have specific chronic conditions, along with an intentional continuous effort by your pharmacy team to move patients into and remain within the top-tier percentage, will resonate well with the interested audience for clinical effectiveness.

This strategy helps meet Centers for Medicare and Medicaid Services (CMS) rating standards and alleviates performance adjustment fees.

Q. Can the vendor assist with an ROI analysis

that assesses the upfront capital investment of an automated device/solution and the resulting organic growth of patients, in comparison to your current specific manual process steps?

The vendor should be able to assist with a labor analysis of when your capital investment will “break-even” after moving away from manual labor (a pharmacist and/or technician-driven process) to automating certain filling steps such as pharmacist check, using the acquired device. The vendor may also compare all dispensing forms and the relative costs associated with each one, as well as provide data that is suggestive of what this new service will attract in new patients leading to organic growth and revenue. It’s advisable to conduct adequate research on your own before engaging a vendor and don’t forget to include the cost of supplies and packaging.

48

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

Q. Considering only a finite number of drugs can be stocked within a device with a seemingly infinite number of combination dosing regimens, how does the automated system’s process or device manage drugs that are not stocked within the device, yet still need to be accurately incorporated within a finished compliance package dosing regimen packet for a patient?

There should be a “semi” automated process where drugs that are not stocked within the device can be accurately incorporated into the final dosing regimen packet. Solutions such as barcoding of the drug into a barcoded tray or similar compatible process to ensure that drug being added semi-manually is accurately dispensed into the packet/blister card at the correct dosing interval according to the provider’s order. This process should be auditable and have a sound pedigree of the drug’s origin and its final dispensing, should the need arise for detailed tracking.

Q. What pharmacy management systems do the automated device and accompanying device’s software program interface with? How integrated is the device and software with my pharmacy system?

Ideally, you want to keep the patient’s profile, receipt of e-prescriptions, prescription transcription, processing, adjudication, error resolution, A/R, etc. housed within your existing pharmacy management system with non-adherence-packaging patients for ease of patient management and data reporting. Once orders are ready for filling, completed medication adherence packaging prescriptions are then either held in a specific compliance packaging queue (for batching or future processing if you wish, based on your desired workflow) or sent to the device’s software program for immediate packaging. The level of single or bi-directional interface may vary, with the latter being the “gold standard” for posting back

Q. In addition to the capital cost for the automated device, what other peripherals are recommended from the manufacturer based on your desired workflow to increase accuracy and efficiency, and what are their costs?

The largest cost for a compliance packaging solution will certainly be associated with the base automated device unit. However, depending on your desired workflow, you may decide to consider additional peripheral devices that will complement and improve the process. Items such as, tablet splitters, supply storage, device feed items (spools in the case of strip packaging), or finished packaging scanning device that help speed and automate the final check (PV2), are just a few options that may provide a benefit for an additional investment. The cost of these items adds up, so be cognizant of what is a need versus a nice to have.

Q. What is the level of IT software and hardware

support the agreement offers? Are software updates included? Also, what are the daily, weekly, and monthly maintenance tasks needed to keep the unit operating efficiently?

Important questions can easily be overlooked if the focus is only on what the device is engineered to do and the implementation plan.

IT software and hardware support are obvious considerations when thinking about how to keep the device operating as intended with little to no downtime. Ask whether there are additional costs involved should a downtime event happen after weekday hours or during the weekend. A less than twenty-four on-site response time is ideal when the need arises. Software updates should be standard with no additional costs for basic updates, while upgrades or enhancements may come at a cost. So, gain a good understanding what these costs are upfront. Finally, knowing how much time will need to be dedicated by a member of your team to perform periodic maintenance-specific tasks must be taken into account.

You may discover that these tasks may use up as much time in labor hours as a manual process.

Q. What is the capacity of the device, and what are the options to increase capacity as demand grows?

Ideally, if you are intentional about promoting and offering this option to your patients/providers and clients, growth in demand and revenue will follow. What you do not want to have happen is your device is struggling to keep up with the growing demand, impacting service levels that can lead to poor patient/provider and client experience. You also do not want to discover at this time that the cost to increase capacity is another large capital investment that essentially will offset any revenue growth.

Manufacturer-engineered modular extensions that attach onto the existing “core” unit device help increase capacity for a relatively small additional capital investment. They are a great option if you want to start small to allow time for the demand to grow instead of opting for a high-capacity unit with large upfront capital expense that requires you grow into.

Q. What are the implications for the type of

ADHERENCE PACKAGING Q & A

information into your pharmacy system’s patient profile should the need arise for specifics from one database.

technology being used for automated compliance packaging in advancing the profession of pharmacy?

Due to advancements in barcoding technology, one benefit is the level of accuracy of the final packaged product. Combining this type of technology with a process where scans or images of the final packaged product are analyzed for accuracy, would identify which packages are accurate versus those that may require closer review.

Consequently, the final pharmacist verification step (PV2) becomes elemental in nature. Depending on the level of comfort and proven accuracy, this may open up the conversation with the appropriate groups around tech-check-technician whereby a trained and highly skilled certified pharmacy technician can provide a final check of the product to be dispensed. As a result, the pharmacist would have more time to interact with patients and providers. This approach would allow the technician and pharmacist to operate at the top of their respective licenses.

BIOGRAPHY

Sebastian Hamilton, BSPharm, MBA, Pharm.D, RPh Associate Chief Pharmacy Officer, Outpatient Pharmacy Services PGY-1/PGY-2 Health System Pharmacy Administration & Leadership Residency Program Director Boston Medical Center President-Elect, Massachusetts Board of Registration in Pharmacy

Dr. Sebastian Hamilton supports the outpatient pharmacy operation at Boston Medical Center; New England’s largest safety-net health system. Leading a highly-motivated team, over 1.3 million prescriptions a year are filled to the benefit of the surrounding communities. Areas of experience are within outpatient, retail, community health center, mail order pharmacy; traditional and specialty program growth business strategies, leveraging pharmacy systems and automation

solutions to increase accuracy and efficiency with KPIs, consolidation of prescription processing and filling, supply chain management, licensing and credentialing, 340B compliance, workforce development, all while keeping the pharmacy team engaged and motivated. Dr. Hamilton also advocates for the advancing of the profession of pharmacy through his service on state boards of pharmacy and with the National Association of Boards of Pharmacy.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 49

ADHERENCE PACKAGING B u y e r ’ s G u i d e

ADHERENCE PACKAGING Buyer’s Guide Advanced Pharmacy Solutions (APS) 2040 West Sam Houston Parkway N Houston, TX 77043 (866) 463-6277 www.APSRemoteRX.com

Intimus 251 Wedcor Avenue Wabash, IN 46992 (800) 775-2122 www.intimus.com/healthcare-solutions

PharmRight 295 Seven Farms Drive, Suite C-261 Charleston, SC 29492 (843) 277-8250 Liviathome.com

Cardinal Health Distribution – NavixRx™ Compliance Packaging 7000 Cardinal Place Dublin, OH 43017 (614) 757-5000 www.cardinalhealth.com/en/services/retailpharmacy/patient-care-solutions/dispill.html

Jones Healthcare Group 3000 Page Street, ON N5V 5H3 London, Canada (800) 265-1009 Joneshealthcaregroup.com

Rx Systems, Inc. 121 Point West Boulevard St. Charles, MO 63301 (800) 922-9142 www.rxsystems.com

Medical Packaging Inc., LLC 8 Kings Court Flemington, NJ 08822 (800) 257-5282 www.medpak.com

RxSafe 2453 Cades Way, Suite A Vista, CA 92081 (760) 593-7161 Rxsafe.com

Medicine-On-Time, a CSS Health Company 11461 US Hwy 301 N, Suite 101 Thonotosassa, FL 33592 (800) 722-8824 Medicineontime.com

RXVIP Concierge 1299 Corporate Drive, Suite 1504 Westbury, NY 11590 (516) 817-7410 www.rxvipconcierge.com

MedWise HealthCare 228 Strawbridge Drive Moorestown, NJ 85701 (888) 648-2767 Medwisehealthcare.com

ScriptPro 5828 Reeds Road Mission, KS 66202 (913) 384-1008 www.scriptpro.com

MEMOTEXT 4416 East West Highway, 4th Floor Bethesda, MD 20814 (877) 636-6898 www.memotext.com

Synergy Medical, a Parata Company 2600 Jacques-Cartier Boulevard E Longueuil, Quebec J4N 1P8 Canada (866) 764-7966 Synmedrx.com

Compliance Meds Technologies, LLC 20855 NE 16th Avenue, Suite C-13 Miami, FL 33179 (855) m-Clever www.cmtcares.com CuePath Innovation 1200-555 West Hastings Street Vancouver, BC V6B 4N6 Canada (888) 877-2848 Cuepath.com EnlivenHealth™, an Omnicell Innovation 11125 Forest Pines Drive Raleigh, NC 27614 (919) 882-4940 Enlivenhealth.co Euclid Medical Products 339 Mill Street Apple Creek, OH 46290 (800) 727-2543 Euclidmedicalproducts.com FLAVORx 9475 Gerwig Lane Columbia, MD 21046 (443) 276-7828 www.flavorx.com Health Care Logistics P.O. Box 25 Circleville, OH 43113 (800) 848-1633 Gohcl.com

50

WINTER 2022

I

Noritsu Pharmacy Automation 6900 Noritsu Avenue Buena Park, CA 90620 (714) 521-9040 noritsu-rx.com PatchRx 208 N Main Street #2 Tulsa, OK 74103 (539) 232-5099 www.patchrx.io Pharmacy Automation Supplies 146 S. Pinnacle Drive Romeoville, IL 60446 (800) 798-1401 www.pharmacyautomationsupplies.com

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

VUCA Health 7025 CR 46A, Suite 1071 Lake Mary, FL 32746 (866) 848-8822 www.vucahealth.com Yuyama 2050 Lively Boulevard Elk Grove Villiage, IL 60007 (847) 593-1005 www.yuyamarx.com

Adherence Packaging www.RXinsider.com

WINTER 2022

I

ADHERENCE PACKAGING M a r k e t L e a d e r s

Visit RXinsider’s Pharmacy Market BUZZ to Research the Leaders in

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 51

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

ScriptPro’s End-to-End Pharmacy Solutions Power the Business of Pharmacy ScriptPro’s game-changing pharmacy automation and software technology improve accuracy, advance patient care, and raise operational performance.

President & CEO: Michael E. Coughlin Founded: 1994 Toll-Free Phone:

(800) 673-9068 (913) 384-1008 Address: 5828 Reeds Road Mission, KS 66202 Website: www.scriptpro.com Email: info@scriptpro.com Phone:

Company Background

ScriptPro is a technology company founded in 1994, with corporate headquarters in the Kansas City area.

The company’s initial product, the SP 200 Robotic Prescription Dispensing System, pioneered the use of robotics in community pharmacies.

Today, ScriptPro’s innovative, end-to-end pharmacy automation and management system products have revolutionized pharmacy operations.

ScriptPro solutions drive the success of thousands of independent, chain, hospital, supermarket, and government pharmacies around the world.

Product Overview

ScriptPro provides a comprehensive, integrated platform of roboticsenabled systems to optimize retail pharmacy operations — promoting safe and effective medication use and adherence, including support for specialty pharmacy services, high-risk/high-cost medications, 340B dispensing, and third-party financial management.

ScriptPro’s comprehensive, integrated platform was founded on safety, accuracy, and accountability. Our solutions are carefully engineered to organize and drive workflow, save time, and increase profits. With ScriptPro, pharmacists can participate in their patients’ healthcare at the highest levels, as well as cultivate new revenue streams and offer expanded services that meet the needs of the ever-evolving pharmacy industry.

Features & Options

n Advanced Vial-Filling Robotics ScriptPro launched the first fully robotic prescription dispensing system in 1994. It became the gold standard for reliability, longevity, and ROI. That standard still holds true today. Our state-of-the-art line of robotic systems supports vial filling, medication pouch/blister packaging, and automated will call and inventory management.

ScriptPro robots transform your practice — improving accuracy and safety, patient care, and operational performance. Let a ScriptPro robot fill 30% to 60% of your daily prescription volume, giving you and your pharmacy staff valuable time to expand patient care and create new revenue services.

n Medication Pouch Packaging Solutions ScriptPro’s medication pouch packaging technology is a complete workflow solution that includes a suite of highly efficient and accurate packaging and detection machines, intelligent tray management with RFID tracking, imaging stations for building a medication library, intuitive review and audit software, cameras for safe pouch repair, and an entire line of winders to streamline pouch processing. n Fully Automated Will Call and Inventory Management Safety. Accountability. Security. ScriptPro’s Storage and Retrieval System (SRS) provides pharmacies with the most advanced will call and inventory management solution in the industry. A single SRS can automatically store prescription will call bags within its secure cabinet while occupying a very modest footprint. By using barcode controls while storing items, SRS saves time and worry by efficiently retrieving the correct prescription(s) for the waiting patient, eliminating the hassle of searching through racks of hanging bags and any concerns of the patient going home with the wrong medications. Because the enclosed cabinet eliminates open access to prescriptions in will call storage, SRS extends the chain of control over medications until they are dispensed to the patient. n Integrated Workflow Software ScriptPro Workflow System provides centralized prescription and data processing for ScriptPro’s integrated robotic and workflow solutions.

Track 100% of the prescriptions in your pharmacy — whether robotically or manually filled. Gain real-time access to the “who, what, when, where, and why” of every prescription you process. Order management is streamlined with ScriptPro Workflow’s unique ability to group an order by patient or drug. Barcode controls ensure increased safety and dispensing accuracy. The system stores prescription processing data and electronic signatures for dispensing. HIPAA compliance forms are provided, and all electronic signatures can be easily retrieved.

ScriptPro Workflow efficiently handles exceptions, tracks authorizations, and batches prescriptions. Inventory and will call management are streamlined, while detailed reporting provides operational insight to maximize staff productivity and support superior patient services. n Real-Time 340B. No Gimmicks.

340B is complicated and requires an automated, intelligent 340B engine that qualifies and processes prescription data — and delivers real-time accuracy today, not tomorrow. That’s what ScriptPro’s 340B Management Package can do for you. Constant analytics monitor and clean data to ensure compliance and program integrity. Maximize profits, minimize paperwork, and streamline workflow by automating everything you need to fill, track, order, and maintain compliance when processing prescriptions from multiple inventories.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 53

Take Your Purchasing & Operational Strategy to New Heights with Innovatix Innovatix member benefits extend beyond the significant savings we provide.

While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.

Our suite of pharmacy operations improvement programs is designed to address your operations needs without distracting from your main mission — providing high-quality patient care.

Our suite of pharmacy operations improvement programs provides solutions in the following areas

Accreditation

Medicare Part D reimbursement

Pharmacy credentialing

Pharmacy operations support

USP Compliance

To join our GPO or to learn more

about our suite of pharmacy operations improvement programs, visit us at innovatix.com, email info@innovatix.com, or call (888) 258-3273.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Strategic Purchasing and Operations Improvement Solutions by Innovatix Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.

Founded: 1993 Employees: 180 Toll-Free Phone: Fax: Address: Website:

(888) 258-3273 (646) 638-2641 555 West 57th Street, 12th Floor New York, NY 10019 www.innovatix.com

Company Background

Innovatix is a national group purchasing organization that provides strategic purchasing solutions and operational support to help pharmacies and other alternate site healthcare providers thrive. We supplement our industry-leading purchasing program with a consultative approach, in-depth analytics, vast healthcare expertise, and value-added and feebased services specific to our members’ needs. Innovatix works tirelessly to deliver savings and value to members.

Product Overview

Innovatix offers one of the most extensive, competitive purchasing portfolios available today. We provide members access to a $69 billion purchasing portfolio comprising over 2,000 contracts through 900-plus suppliers.

Value-Added Services

Innovatix member benefits extend beyond the significant savings we provide through our group purchasing services. While group purchasing is at the core of what we do, Innovatix is committed to offering additional value to help our members grow and excel. n Innovatix Educational Institute: Each month, Innovatix offers free accredited Continuing Education (CE) opportunities. Members can take advantage of these learning sessions from the convenience of their own computers. n Government Affairs: To help our members navigate the complex healthcare regulatory environment and ensure that their concerns are properly addressed, the Innovatix Government Affairs Program has continued to develop as an important value-added service, particularly for our long-term care and infusion pharmacy members. We keep members informed and advocate on their behalf, working closely with national advocacy organizations.

Pharmacy Operations Improvement Programs

Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission — providing high-quality patient care. n Innovatix Accreditation Advisory Services: Third-party accreditation has become increasingly important — particularly with respect to reimbursement rates — to payers for verifying quality and patient safety.

The Innovatix Accreditation Advisory Services Program is designed to support pharmacies in achieving recognition from various accrediting bodies. n Innovatix Credentialing Counsel: Innovatix Credentialing Counsel is our solution for pharmacies facing payer credentialing challenges.

This service provides guidance for each task in the credentialing process and helps users navigate the evolving payer landscape. n Innovatix Preferred Provider Network: Successfully navigating Medicare Part D to maximize reimbursement on Medicare prescription drug benefit claims is a major challenge for many pharmacies today.

The Innovatix Preferred Provider Network provides pharmacies access to Medicare Part D contracts with the nation’s largest prescription drug plans and pharmacy benefit managers. n Scriptmax®: Scriptmax offers the most complete pharmacy claim support in the industry. Through a comprehensive suite of pre-edit, postedit, and reconciliation services, Scriptmax empowers pharmacies with actionable claims review data during every step of adjudication. n Innovatix USP <800> Compliance Services: Drawing on our extensive experience supporting non-acute healthcare providers with USP <795> and <797> compliance, Innovatix launched a flexible, feefor-service program to help healthcare facilities nationwide successfully comply with the new USP <800> standard.

Key Business Partners

Innovatix is a wholly-owned subsidiary of Premier, a healthcare improvement company uniting an alliance of over 4,400 U.S. hospitals and more than 225,000 other provider organizations.

Ordering Information

Innovatix GPO membership is free. To learn more about our group purchasing services and suite of pharmacy operations improvement programs, visit www.innovatix.com, email info@innovatix.com, or call (888) 258-3273.

n Clinical Experts: Innovatix staff includes clinical pharmacists and physician consultants who provide members with best practice studies, disease state management information, formulary management, and medication error reduction strategies.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 55

We had our Home Infusion Therapy

ACCREDITATION.

Simplified.

By The Compliance Team.

Byron Yoshino, Pharm.D. President & CEO Pharmacare Hawaii Inc. Honolulu, HI

The Compliance Team is a CMS approved DMEPOS and Home Infusion Therapy (HIT) accreditation organization. Our provider centric approach to accreditation was developed over 25 years ago and is designed to save you time and money without compromising quality. It is our genuine commitment to deliver Accreditation. Simplified. that sets

Our providers choose to be Exemplary.

us apart from other accreditation organizations.

If you are ready to expand your practice

For Pharmacy providers looking to advance and grow their organization, HIT is a perfect fit! Working with the expert advisors at TCT, you and your staff will be prepared to deliver “Exemplary” Home Infusion Therapy services in your market. Don’t settle for ordinary – be Exemplary with The Compliance Team.

– let’s “HIT” it together.

TheComplianceTeam.org

215-654-9110

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Home Infusion Therapy Accreditation. Simplified.

The Compliance Team The Compliance Team is CMS approved to accredit providers for home infusion therapy.

Founder & CEO: Sandra C. Canally, RN Founded: 1994 Phone: Address: Website:

(215) 654-9110 905 Sheble Lane, Suite 102 Spring House, PA 19477 www.TheComplianceTeam.org

Company Background & History

n Delivering Exemplary Provider® Recognition for Over 25 Years The Compliance Team, Inc. (TCT) was founded in 1994 with the fundamental philosophy that accreditation should not be difficult or costly to achieve. It is a philosophy that providers immediately embrace when they start working with TCT and see how we eliminate the “minutiae.” Instead of a “one-size-fits-all” approach to standards, we have comprehensively streamlined them to deliver a far more simplified approach — with a lot less paperwork. At TCT, it is all about your time and elevating patient care.

Simplification does not mean compromising quality. The fact is our patient-centric standards are what set us apart and deliver on our promise to every pharmacy and DMEPOS provider — Accreditation. Simplified.

While others will claim to be the “gold standard,” the Exemplary Provider Accreditation from TCT is a true designation that your facility delivers the very best in care to your patients. Our providers choose to be exemplary.

Service Overview

n The Compliance Team is CMS Approved to Provide Home Infusion Therapy Accreditation

Effective January 1, 2021 CMS (Centers for Medicare and Medicaid Services) mandated that home infusion therapy (HIT) providers attain accreditation. In 2020, The Compliance Team was approved by CMS to offer accreditation for home infusion therapy providers and is one of only five accreditation organizations with CMS approval.

Home infusion therapy offers both pharmacy and DMEPOS providers a new and profitable way to expand business. Achieving accreditation through TCT validates that you are providing best practice patient care and meeting (exceeding!) the mandated state and federal requirements.

The comprehensive TCT standards for HIT cover every aspect of the management and delivery system for home care. Accreditation improves your contracting authority with payers, resulting in more business for your organization. Whether you offer HIT now or are considering expanding your business –— let’s talk. n Infusion Suite of Services: Ambulatory and Physician Suite The Compliance Team also provides accreditation for ambulatory infusion and we recently expanded our programs to include Physician Infusion Suites.

As a result of the growing need for specialty medications, that require expert-level administration, ambulatory infusion allows for management of chronic and complex conditions. As an important part of the patient care team, pharmacists are able to support transitional and continual care by providing ambulatory infusion. Accreditation assures patients, referral sources, and payers that your pharmacy has been validated and delivers quality patient care.

As the result of changing payer conditions, TCT expanded infusion services to include Physician Infusion Suite. Site of care accreditation optimizes and documents that your quality has been verified and validated based on comprehensive quality standards from TCT. The accreditation can show a health plan, medical or hospital group, distribution chain, or any other organization requesting accreditation that the infusion arm of your practice is exemplary.

Choose to be Exemplary With The Compliance Team TCT provides you and your pharmacy and/or DME with the accreditation and certifications necessary to serve your patients and deliver the highest care to your community. Our pharmacy accreditation and certification programs include: • CMS Approved Medicare Part B — DMEPOS • Community Pharmacy • Long-Term Care

• Sterile/Non-sterile Compounding (USP Chapters 795, 797, and 800) • In-Store Clinic • Mail Order

• TelePharmacy

• Patient-Centered Pharmacy Home™

• CMS Approved Home Infusion Therapy (HIT) • Point-of-Care Testing Certification

• Immunization Certification (Adult and Pediatric)

Simplified Approach. Team Commitment to YOU.

The TCT approach is superior, but it is our team that truly makes the difference. Our commitment to service is personal, genuine, and tailored to your facility’s needs.

Our team of full-time advisors works closely with providers to ensure that they are getting the insights and preparation they need to plan for accreditation or accreditation renewal. At TCT, it is all about ensuring you and your staff are prepared from start to your on-site survey. That support includes policy and procedures templates, self-assessment checklists, live and recorded webinars, and access to our patient satisfaction portal, allowing you to benchmark your patients against thousands of others.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 57

CASE STUDY

Keeping medication in proper temperature range — winter, spring, summer and fall

Rosemary Kalenze, PharmD, Outpatient Pharmacy Manager for Altru

“Regular, seasonal PPQ Testing is just so important,” Rosemary says. “Our patients trust us — and we need to continually earn that trust with every single shipment that goes out.”

A

ltru Specialty Pharmacy is a part of Altru Health System, which serves people in the city of Grand Forks as well as much of North Dakota and extending into Minnesota. What began seven years ago as a grassroots effort with one technician working in partnership with the PharmD has grown to include three full-time technicians and three full-time pharmacists. Still, the specialty pharmacy’s mission has remained the same — to enhance care and improve the overall health and wellbeing of their patients.

on Joint Commission accreditation requirements in addition to US Pharmacopeia (USP) best practices for good storage and distribution of drug products, which many accreditation agencies use as a guideline. “We live and work in a climate that can be -40ºF in the winter and 100ºF in the summer,” explains Rosemary. “To be sure we are giving our patients the best possible care, it’s important to know we are sending drug products in such a way that they remain both effective and safe.”

According to Rosemary Kalenze, PharmD, Outpatient Pharmacy Manager for Altru, they began to explore testing the performance of their medication packages based

Altru ultimately chose Temptime’s third-party Package Performance Qualification (PPQ) testing to validate that their packouts were configured and performing correctly.

Zebra Technologies | Temptime 58

zebra.com | temptimecorp.com

TEMPERATURE INTELLIGENCE®

Package Performance Qualification The specialty pharmacy did its first round of testing in 2019. “We started with our refrigerated packouts, which need to be kept between 2ºC and 8ºC. We tested in cold weather to make sure packages were staying in range for the amount of time we anticipated shipments to take,” says Rosemary. In Phase 1, Altru included two different wireless sensors. An M-300 measured temperatures inside the medication packaging at regular intervals and an S-400 monitored the external ambient temperature in the outer box. Test packages were sent to Temptime, who analyzed the data captured.

“We learned a lot in that initial evaluation of our packaging,” Rosemary says. Temptime gave Altru guidance on coolers and other packing materials best for cold chain shipments to help improve their packout design. “We made a few tweaks with the intent of giving patients even more confidence in the medications we deliver — and Temptime was a great help through the entire process.”

Altru then moved on to Phase 2 for further testing of the passing Phase 1 package design.

In Phase 2, test packages were prepared in the same way, but this time shipped to various geographies using different modes of transportation such as courier and FedEx. Again, Temptime collected the time-temperature data, using the information to prepare a PPQ Report that validates the qualification of the packouts.

“Regular, seasonal PPQ Testing is just so important,” Rosemary says. “Our patients trust us – and we need to continually earn that trust with every single shipment that goes out.”

Aside from ensuring packages performed the way they needed them to, Rosemary says one of the most significant benefits has been instituting best practices throughout the shipping processes. “Now every shipment of refrigerated medication is packed the same way,” she says. “In the past — there were no specific guidelines. So one person might include one icepack in a shipment where another might put in three, which could cause medication to freeze.”

zebra.com | temptimecorp.com

Zebra Technologies | Temptime 59

CASE STUDY Shipment 1-Altru Courier MN Temperature Profile (33hrs)

“A lot of URAC’s requirements are centered on providing documented proof that medication temperatures are monitored and maintained, and everything we’re already doing will apply.”

Altru is currently finishing its second round of PPQ testing.

“We’re in the process of testing controlled room temperature (CRT) and refrigerated shipments during the summer to ensure packouts are keeping medication from getting too hot,” says Rosemary. “With all we learned in our previous testing, the process this time around was much smoother and we successfully passed Phase 1 on the first try.”

In the end, she says, PPQ testing just delivers peace of mind – for the pharmacy as well as for patients.

Results demonstrate that the Altru Retail Pharmacy shipping boxes are capable of providing the desired temperature environment for shipment of temperature sensitive products, maintaining temperature within 2°C to 8°C for a minimum of 33-hours. All recorded temperatures inside the shipping containers were within the lower limit of 2°C and an upper limit of 8°C for up to 33-hours.

The specialty pharmacy was also pleasantly surprised to find that the PPQ testing would help them with their URAC accreditation, which they began working toward in October of 2019. “A lot of URAC’s requirements are centered on providing documented proof that medication temperatures are monitored and maintained, and everything we’re already doing will apply.”

Next Steps Altru’s next step will be to test CRT packages during the colder seasons and retest refrigerated packouts. “Regular, seasonal PPQ Testing is just so important,” Rosemary says. “Our patients trust us — and we need to continually earn that trust with every single shipment that goes out.”

More than that, she adds, most of the drugs they deliver — such as cancer medications — are critical to patients.

“They have to arrive on time and in good condition, it’s imperative.”

The Altru Specialty Pharmacy team: (back row) Dillon Meyer, PharmD, Jessica Voeller, PharmD, Kari DuBois PharmD, and (front row) CPhTechs Katie Christensen, Jenalee Bragg, DeNae Norman.

To learn more about Temptime PPQ Testing visit temptimecorp.com/ppq

Zebra Technologies | Temptime 60

zebra.com | temptimecorp.com

TEMPERATURE INTELLIGENCE®

Monitoring solutions to maintain the vaccine cold chain Get visibility into medication temperatures onsite and in transit Keeping refrigerated medication—including COVID-19 vaccines— within the right temperature range is critical for maintaining their efficacy. That’s why CDC guidelines recommend using digital data loggers to monitor temperatures as vaccines travel to patient administration sites. Temptime’s S-400 electronic temperature sensors capture the temperature data you need, 24/7, while also alerting you to excursions.

Learn more about how Temptime can help you preserve valuable vaccine supplies and meet CDC guidelines: temptimecorp.com/vaccine-monitoring

zebra.com | temptimecorp.com

P ROV I DI NG T H E H IG H E ST QUA L I T Y OF P H YS IC A L PHARMACEUTICAL INVENTORIES SINCE 1979 Utilizing Decades of Knowledge & Experience Why Choose Capital for Your Pharmaceutical Inventory Needs?

• Teams of experts conduct the inventory within a few hours.

• Eliminate the need for overtime or coordination of staffing to accommodate inventory process.

• Teams conduct pharmacy inventories daily, not annually.

• Teams work seamlessly around the pharmacy staff ensuring that the “snapshot” is a true representation of the inventory on-hand.

• Minimal interruption to the pharmacy staff and operations.

• Competent inventory specialists that can work with finance and/or external audit firms to validate the inventory.

• Collaboration with the pharmacy to provide an accurate report in a timely manner.

• Expert valuation and pricing of the inventory by an independent party.

To schedule your next inventory, please call 1-800-345-0849 or email customerservice@capitalinventory.com.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Capital Inventory Inc. — Accurate and Dependable Pharmacy Inventory Services

Our decades of experience working specifically with pharmacy inventory make us uniquely qualified to provide accurate valuations through a streamlined process. Our clients can trust that we will be transparent, supportive, and reliable in every interaction.

Founder:

William Straub Sr. President: Shannon McArthur Founded: 1979 Employees: 75 Toll-Free Phone: (800) 345-0849 Phone: (770) 928-7202 Fax: (770) 928-2287 Address: 9725 Main Street Woodstock, GA 30188 Website: www.capitalinventory.com

Company Background

Capital Inventory, Inc. was founded by William Straub Sr. during the late 1970s in Alexandria, Virginia. The company relocated to Georgia in the early 1980s and serves the entire nation, including Alaska, Guam, Hawaii, Puerto Rico, and the U.S. Virgin Islands from its office in the Atlanta, Georgia area.

Capital Inventory, Inc. has been in business for over 42 years, providing service to thousands of hospitals, university medical centers, regional medical centers, and health systems. Capital Inventory exclusively services hospital, outpatient, specialty, and infusion pharmacies. Our inventory experts are in pharmacies daily and year-round. Employees of Capital Inventory are employed full-time and receive complete benefit packages.

Employees undergo extensive and continuing education including pharmacy practices, drug information, and HIPAA regulations. You can be confident and secure as all of Capital Inventory’s employees undergo an extensive background check including felony, misdemeanor, and sex offender. Our employees are 12-panel drug tested regularly and at a minimum of twice a year. All testing is conducted by third-party specialty companies. Additionally, employees are required to be current with all vaccinations including yearly Influenza and TB testing.

Product Overview

Our people are the difference. Our teams speak “NDC fluently” and understand the dynamics of pharmacy operations. The physical inventory process is seamless and unobtrusive as team leaders strategically place the team in locations throughout the pharmacy to ensure accuracy and efficiency. Before completion of an inventory service, our teams actively work with finance and/or independent auditors while on-site to validate the accuracy of the inventory data collected. Beyond the physical inventory, the data is then received, analyzed, and formatted into a report that includes all pertinent information to allow for accurate and precise analysis of the inventory data. Let our team of experts provide your next inventory valuation with precision, accuracy, and confidence.

n What to Expect on Inventory Day Upon arrival, the Capital Inventory team will be introduced to the pharmacy and staff. Our team leader and a pharmacy representative will map the pharmacy and its respective areas. Team members are then assigned to the designated areas and proceed entering each NDC number and QTY into our proprietary hand-held data gathering computer. Once all areas are completed, the raw inventory data is then transmitted to an independent team for review and analysis. n What to Expect Post Inventory Day Items will be priced according to GPO/Wholesaler Cost Data and Direct Purchase/Secondary Wholesaler Cost Data. Upon review the data will be adjusted, compiled, and valuated. Finally, the inventory data will be delivered electronically as an Excel file. n What to Expect After Receipt of Inventory Data If it is identified that adjustments are needed, we have an easy stepby-step way to apply the indicated changes. When submitted, the adjustments can be made and returned within 24-48 hours. Unlike other companies that do not allow adjustment to the inventory data, we will adjust the data as requested to ensure the final value is a true representation of the on-hand inventory.

Features

n Why outsource your inventory service?

• Inventories average 3-5 hours with our team of experts.

• Our teams conduct pharmacy inventories daily.

• Minimal interruption for the pharmacy staff and operation.

• Teams work seamlessly to ensure that the “snapshot” is a true representation of the inventory.

• Eliminating the need for overtime and/or coordination of staffing to accommodate.

• Expert valuation and price application of the inventory by an independent party.

• Competent inventory specialists accustomed to working with finance and/or external auditors for validation.

• A collaboration with pharmacy to provide accurate reporting in a timely manner.

GPO Affiliations

Premier; The Resource Group; Health Trust

More Information

To learn more about Capital Inventory and how we can help you with our inventory services, please contact us at (800) 345-0849 or customerservice@capitalinventory.com.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 63

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Intelligent Pharmacy Software (IPS) From SuiteRx — Guided by Innovation, Powered by Our Customers SuiteRx Intelligent Pharmacy Software (IPS) is a comprehensive pharmacy management system developed by pharmacists and our customers to efficiently manage pharmacy operations. If you desire an all-inclusive pharmacy software solution at an affordable price without sacrificing quality, then SuiteRx is for you!

• SRxConnect: Our new and enhanced customer service website. It offers solutions not only for support issues, but also custom requests.

• SuiteRx University: Online computer-based training program to help train clients and employees on SuiteRx Intelligent Pharmacy Software (IPS).

• SRxDelivery: Real-time delivery information and signature capture. The application is now available on mobile phones (Android, iPhone, and iPad) there is no need to limit yourselves from using a tablet alone.

• MyRx: Allows patients to refill prescriptions, look up drug information, and communicate with your pharmacy from their mobile device.

• SRxGateway: Provides communication tools, including EMAR capabilities and refill requests between facilities, physicians, and your pharmacy.

President & CEO: Nicholas Zener

Pharm.D., M.S.

Founded: 2008 Employees: 50+ Phone: Fax: Address: Website:

(916) 242-8779 (972) 559-3156 450 South 900 East, Suite 125 Salt Lake City, UT 84102 www.suiterx.com

Company Background

SuiteRx is a pharmacy software vendor addressing the needs and challenges presented in the independent pharmacy market. Software development started in 2008 and was initially for the owner’s own pharmacy business. Although relatively new to the marketplace, SuiteRx Intelligent Pharmacy Software has been catering to independent pharmacies across the U.S. for a number of years. SuiteRx continuously stays ahead of the competition when it comes to functionality, offerings, and cost. The ability to perform as such is due to the agility, quality employees, and responsiveness that comes with being a smaller organization. SuiteRx has been able to advance along with industry trends to ensure our clients have the tools they need to provide the best experience for their patients and staff. The SuiteRx team continues to learn and grow with their clients to develop a wonderful experience and ultimate software solution.

Product Overview

Developed by pharmacists, for pharmacists, our IPS program enables independent and small chain pharmacies to use state-of-the-art technology to better meet the needs of their customers and increase speed and accuracy in the pharmacy. With retail, long-term care, specialty, 340B, and combo versions of the software, IPS is a comprehensive solution, which integrates document management, delivery, POS, inventory management, web portal capabilities, and compounding into one seamless application.

• Paperless Faxing Functionality: Cuts down on prescription processing. Electronically send, receive, edit, and link faxes to specific patients and prescriptions.

• Cycle Fill Capabilities: With one mouse click, automatically fill and bill groups of patients on a set schedule (e.g., monthly, weekly).

• Inventory Tracking: Ability to monitor inventories in real time and send electronic PO’s when drugs reach their specified reorder levels.

• SRx API: Organized around REST, has predictable resourceoriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs.

Features & Options

• Enhanced Communication for Improved Patient Adherence • Reduced Workflow Disruption with Easy Edit Ability • Easy Access to Responsive Client Support • Advanced Compounding Workflow • Document and Cycle Fill Management • Adherence Reporting • Shipping Integration • Custom Reporting

Testimonial

“ SuiteRx is the best pharmacy system on the market. The system allows us to cover all the bases in one package. Document management, online ordering, electronic and paper MARs, statements, electronic exchange of delivery information, and unlimited reporting options are available at our fingertips. In addition, the system is so easy-to-use, it makes training much easier than it was with our old system.

SuiteRx has become the most valuable tool in our toolbox!”

— Paul M. O’Leary, General Manager, Parkview Health Services, LLC

Key Business Partners

PointClickCare; Prescribers Connection; Asembia; SureScripts; AutoMed; Parata PacMed; Medicine-on-Time; Dispill USA; DOSIS; SynMed; RxSafe; Cubex; Talyst; Extended Care Pro; CaraSolva; AccuFlo; ScriptPro; ParataRDS; Parata Max; Innovation; Kirby Lester; RxMedic; QuickMAR; Yardi; Eldermark; Symphony; CoverMyMeds; RxPertise; RxLinc; SalesDoor; and many more!

Ordering Information

Email sales@suiterx.com, call (916) 242-8779 (916-ChatSRx), or fax (972) 559-3156 for more information or to order.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 65

HCL® Rx fill Trays are

indispense a ble!

Streamline Rx filling with these handy containers!

GoHCL.com • 1.800.848.1633

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Health Care Logistics® — Your Single-Source Resource for Hard-to-Find Pharmacy Solutions Health Care Logistics provides an unmatched assortment of products and services to help pharmacy professionals improve efficiency, reduce cost, and deliver the highest level of patient care.

President & CEO: Gary Sharpe Founded: 1978 Toll-Free Phone: Phone: Address: Website:

(800) 848-1633 (740) 477-3755 P.O. Box 25, Circleville, OH 43113 goHCL.com

Company Background

Unique and hard-to-find products are the lifeblood of our business.

Our inventory is packed with multiple pharmacy-focused product lines including compounding and dispensing, unit dose, and error prevention.

In addition to small package quantities, free samples, and same-day shipping, we source non-stock items by request and offer in-house manufacturing services to meet the specific needs of our customers.

Complete customer satisfaction is at the heart of everything we do.

Product Overview

Our inventory includes more than 10,000 different products ranging from syringes and seals to dispensers and disinfectants, all designed to help you work more efficiently and with less frustration. As a veteranowned company, we proudly offer hundreds of high-quality products designed and manufactured in the USA — often in our very own facilities in central Ohio.

HCL® by Design

In addition to stock items, we provide a variety of in-house manufacturing services. Design consultations are always free, there are no minimum requirements, and orders ship within seven days of proof approval.

We work with you to make products work for you.

• Cabinets by Design: Cabinets, shelving, and storage units for those who want to renovate existing spaces or outfit newly constructed areas with high-quality pieces made to their exact specifications.

• Metals by Design and Plastics by Design: One-of-a-kind items manufactured to match individual customer requests. Modifications to stock products are also available. These allow customers to work more efficiently and produce better results.

• Printing and Graphics by Design: From labels, magnets, and clings to banners, signs, and stamps, our print specialists can create solutions for any situation.

Cold Storage

Our cold drug storage solutions make it easy to manage any situation, including the ultra-low temperature requirements of COVID-19 vaccines.

From compact countertop units to full-size appliances, our inventory is overflowing with solutions for pharmaceutical, dietary, and laboratory use.

All pharmacy-grade refrigerators are equipped with digital microprocessor temperature controls, temperature alarms, and port access. In addition,

multiple locking options are available so you can choose the level of security and accessibility to match your facility’s needs. As an added layer of protection, we offer refrigerator locking boxes to keep supplies secure, prevent drug diversion, and enable users to control access while keeping contents stored at a regulated temperature. Visit our website to see our complete inventory of medical-grade refrigerators, freezers, and temperature monitoring accessories and find the perfect match for your medication storage needs!

Stat Temp®­ — Wi-Fi-Enabled Remote Temperature Monitoring

n Stat Temp: Easier, More Efficient Remote Temperature Monitoring Healthcare facilities and temperature monitoring go hand in hand, that’s no secret. But did you know you can automatically monitor temperatures from anywhere, at any time, from any device? Stat Temp, the remote temperature monitoring system available exclusively from Health Care Logistics®, helps ensure temperature accuracy anywhere in your facility.

Monitor temperatures within your set parameters and, in return, receive real-time alerts if results are trending outside the designated range.

Stat Temp is equipped with a user-determined chain of command that alerts the appropriate personnel when a temperature breach occurs.

You can easily customize the system to fit your monitoring, reporting, and alert preferences.

Health Care Logistics is ready to help fit Stat Temp into your standards of operations and procedures. Enjoy these features with your installation: • Mounts anywhere; monitors transmit information wirelessly and information is collected and recorded 24 hours a day, seven days a week.

• Access readings anytime, anywhere via any internet-connected device. Stat Temp is a web-based, software-free system that won’t compromise valuable space on your computer. Likewise, multiple facilities can operate under one account.

• Eliminates the need to manually record each unit by multiple staff members. This solution is perfect for facilities not staffed 24 hours a day.

• Receive real-time alerts of abnormal temperature ranges and save thousands of dollars in drug waste.

• Easily access your temperature history — a requirement for any compliance agency.

• Accurately track who has resolved any issues and the action taken in response to any out-of-range temperature occurrences.

• Customize all monitoring and alert preferences to your requirements.

• Health Care Logistics’ friendly and reliable customer service assistance.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 67

T R A D E S H O W & M E E T I N G E v e n t Calendar

Event Calendar

Trade Shows, Meetings, & Expositions Due to COVID-19, all trade shows and meetings are subject to change. Please confirm with the individual organization for updates.

RXinsider’s Virtual Pharmacy Trade Show 24 / 7 / 365 450+ Booths, 89 Aisles www.rxinsider.com 2022 PDS SuperConference February 17-19, 2022 Disney’s Coronado Springs Resort Orlando, FL www.pdsconference.com American College of Apothecaries Annual Conference & Expo 2022 February 23-26, 2022 Wyndham Grand Rio Mar Puerto Rico acainfo.org/ace 2022 FAH Conference and Business Exposition March 6-8, 2022 Washington Hilton Hotel Washington, D.C. www.fahexpo.com APhA Annual Meeting & Exposition March 18-21, 2022 San Antonio, TX www.pharmacist.com/ Conferences/AnnualMeeting

NACDS Annual Meeting April 23-26, 2022 Palm Beach, FL Annual.nacds.org Veterinary Pharmacy Conference June 10-11, 2022 Raleigh, NC vetmeds.org/vpc ASHP Summer Meetings and Exhibition June 11-15, 2022 Phoenix, AZ www.ashp.org/Meetingsand-Conferences/SummerMeetings-and-Exhibition ECRM Health System / Institutional Pharmacy Program June 13-16, 2022 Location TBA ecrm.marketgate.com/ sessions McKesson ideaShare July 6-10, 2022 Washington, D.C. mckessonideashare.com

Continued on page 71

68

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

2022 PDS SUPER-CONFERENCE DISNEY’S CORONADO SPRINGS RESORT ORLANDO, FL

FEBRUARY 17 - 19, 2022

ACHIEVE THE EXTRAORDINARY What do you offer that sets you apart from others?

This is your RxFactor, and PDS 2022 is going to help you find it. Join thousands of independent pharmacy professionals at the largest event of its kind. Back and in person, PDS 2022 is where you’ll find actionable content, inspiring connections, and Rx industry experts to help you take your pharmacy to new heights.

REGISTER TODAY! PDSCONFERENCE.COM

Behind Every Good Pharmacist, is a Great Resource.

With 80+ aisles, the Virtual Pharmacy Trade Show is pharmacy’s one-stop destination to research and connect with leading providers of products and services throughout every pharmacy category and practice setting.

RXinsider.com

Event Calendar

Trade Shows, Meetings, & Expositions Due to COVID-19, all trade shows and meetings are subject to change. Please confirm with the individual organization for updates.

Continued from page 68

Cardinal Health RBC July 13-16, 2022 Mandalay Bay Las Vegas, NV rbc.cardinalhealth.com AACP Annual Meeting 2022 July 23-27, 2022 Grapevine, TX www.aacp.org/events

ASHP Midyear Clinical Meeting and Exhibition 2022 December 4-8, 2022 Las Vegas, NV www.ashp.org/meetingsand-conferences/midyearclinical-meeting-andexhibition

NACDS Total Store Expo August 27-29, 2022 Boston, MA Tse.nacds.org

All told, APC represents tens of thousands of compounders and patients: pharmacists, technicians, students, researchers, and suppliers, as well as the men, women, and even the animals they care for.

APC has launched a nationwide media campaign. Our goal: stopping restrictions on compounded hormone therapy — treatment that has done wonders for millions of women and men for decades.

T R A D E S H O W & M E E T I N G E v e n t Calendar

The Alliance for Pharmacy Compounding is the only organization in the U.S. focused solely on advocating for pharmacy compounding.

The threat to cBHT is a threat to th patients and to the pharmacies that serve them.

APC and the coalition we're we' building are stepping up to counter that threat — and whatever comes next. (Read about our media campaign, and contribute to it, at A4PC.org/cbht.)

ASCP Annual Meetings & Exhibition November 3-6, 2022 JW Marriott San Antonio Hill Country Resort & Spa San Antonio, TX www.ascp.com/page/events

We’re stronger and more effective when you’re our member. Join APC and let us be your advocate.

All shows are subject to change.

A4PC.org/join WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 71

Trust bioCERTIFIED™ Products for Quality Assurance.

100% Tested. 100% Transparent. 100% Trusted.

™

“Never leaves you guessing!”

CRAIG F.

“Compliance was easy to reach!”

“Top quality product!”

JONATHON K.

WILLIAM G.

Regulatory scrutiny? Compliance concerns? Trust bioCERTIFIED chemicals from Spectrum Pharmacy Products. All bioCERTIFIED products deliver quality assurance with documented laboratory testing and certifications. Each lot is fully compendial-tested and also includes tests for endotoxin, bioburden and elemental impurities.

Ensure compliance. Differentiate your business. Choose bioCERTIFIED products today!

SpectrumRx.com/bioCERTIFIED SCAN ME

800.370.6231

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

bioCERTIFIED™ Products From Spectrum Pharmacy Deliver Quality Assurance for Regulatory Compliance bioCERTIFIED chemicals are 100% tested and backed by scientific documentation to help you meet compliance requirements. Each product also undergoes additional testing for endotoxin, bioburden, and elemental impurities.

President & CEO: Randy Burg Founded: 1971 Toll-Free Phone: Phone: Toll-Free Fax: Address: Website:

(800) 370-6231 (732) 214-1300 (800) 901-5518 777 Jersey Avenue New Brunswick, NJ 08901-3605 SpectrumRx.com

Company Background Celebrating 50 years, Spectrum Pharmacy Products is a leading global supplier of quality chemicals, laboratory equipment, and supplies. The company’s products include more than 45,000 chemicals and 3,000 bulk items with an emphasis on USP, NF, FCC, BP, EP, JP, and ACS grade products including active pharmaceutical ingredients, controlled substances, excipients, dietary supplements, cosmetic, and personal care ingredients.

These products are available in laboratory, scale-up and production quantities. The company’s U.S. facilities are ISO 9001:2015 certified, FDA-registered, and operate under current Good Manufacturing Practices (cGMP).

Product Overview Backed by Spectrum Pharmacy’s “100% Tested and 100% Transparent” guarantee, bioCERTIFIED products deliver quality assurance and help compounding pharmacies meet compliance requirements. Raw materials and finished goods undergo in-house testing to ensure all chemicals and ingredients meet stringent quality standards. Each lot is fully compendial-tested and includes extensive scientific documentation and certifications, as well as additional tests for endotoxin, bioburden, elemental impurities, and more. This ensures that all chemicals meet safety, purity, and efficacy requirements.

With a diverse team of in-house chemists, Spectrum analytical testing laboratories are fully equipped with state-of-the-art technology supported by best practices, current Good Laboratory Practices (cGLP) and current Good Manufacturing Practice (cGMP).

This includes proficiency in a wide range of laboratory techniques including instrumental analysis, wet analysis, and microbial testing.

In addition, the company’s industry-leading scientific documentation, validation, and qualification systems support the change control expected by all quality-driven organizations.

All Spectrum pharmacy products, including active pharmaceutical ingredients, are manufactured, packaged, and held under cGMP per 21 CFR parts 210 and 211 and meet USP 232/233 requirements.

Knowledge & Expertise • Change Control Processes • Electronic NDC Submissions • Lot Sequestration • Pedigree and Supply Chain Verification • Batch Traceability • Technical Product Support • Regulatory Compliance Support • Consulting Services • EDI/Web Ordering Testimonials “ Quick response, fair pricing, and great attention to detail on all orders.

Customer service is personalized and they go out of their way to work with us! I order from Spectrum whenever I can!”

— Cindy F.

“Spectrum is impeccable and should be the industry standard!”

— Ken C.

Additional Product Lines • 1,200+ Monograph Chemical Items • 500+ In-depth Scientific Dossiers on Monograph Chemicals • 400+ APIs Covering More Than 40 Therapeutic Areas • 250+ Top Chemical Excipients • DEA Controlled Substances (Schedules I-V) • 200,000 Lab Equipment and Supplies Markets Served • 503A Pharmacies • 503B Outsourcing Facilities

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 73

Axial® Multi-Dose Adherence Packager By making the prescription filling and dispensing process faster and easier you can increase revenue, improve patient care and differentiate your pharmacy.

How is this attainable?

Introducing the latest in breakthrough pill packaging technology, designed specifically for pharmacies: the Axial® RMD-144 & the Axial® RMD-352.

This next-generation technology offers smaller, quieter, and more efficient pill packaging than ever before.

These machines can unit-dose or multi-dose medications at speeds up to 65 packages per minute. Less time filling prescriptions means more time developing relationships and consulting with your patients.

Built on a revolutionary new rotary design, the 2x2 foot (144 canisters) and 2x4 foot (352 canisters), the Axial has a smaller footprint than any other machine on the market. Less crowded workspaces will help increase your team’s productivity.

This sleek new design also allows for easy access to the RFID canisters, and you can run and fill canisters at the same time, giving you more time to provide quality customer service.

The machine is a very quiet operation and has a built-in dehumidifier.

All of our machines are built to last and are backed by our industry-leading customer service team.

800.727.2543 info@euclidmedicalproducts.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Introducing the Latest in Adherence Pouch Packaging Technology — The Axial® by Euclid® Medical Products The Axial® Multi/Unit Dose Packaging System will help you enhance medical synchronization and adherence, increase pharmacy efficiency, and make your patients’ lives less complicated.

Business Unit Director: Kevin Copsey Founded: 1955

Employees: 11-50 Toll-Free Phone: Fax: Address: Website:

(800) 727-2543 (330) 698-1254 339 Mill Creek Apple Creek, OH 44606 www.euclidmedicalproducts.com

Company Background Euclid® Medical Products is a trusted partner for businesses seeking high-quality, efficient multi/unit dose packaging and barcoding systems. By manufacturing our own equipment, we provide superior products built to stand the test of time with the updated features needed by today’s pharmacies, long-term care facilities, and third-party repackagers.

Product Overview n The Problem of Medication Adherence — Solved Patients today are experiencing a tremendous burden with increasing demands of medical adherence amidst mounting prescriptions. Many of the medications they are being issued need to be taken simultaneously for multiple conditions. It’s the job of pharmacies to help lighten that load and make things simpler for the ones they serve.

We understand the difficulty and the responsibility. That’s why we designed the Axial.

Features & Options • Two Models • 144/352 Cannisters • Speeds up to 65 Packages Per Minute • Package and Replenish Cannisters at the Same Time • RFID “Smart Cannisters” • Built-in Dehumidifier • Quiet Operation • Packaging Materials (Class A) Contain Technology That Provides Fast Easy Opening • Provides 300 DPI Thermal Transfer Printing and can Produce Linear and 2D Barcodes • MyMeds+® Marketing Tool Kit Available Testimonial “ I was set on pouch packaging, but so many machines are a huge size and large financial investment. Conway’s wasn’t going to be able to handle that big of a piece of machinery with such a high price tag. Euclid was perfect for me. Its small footprint, lower cost, and high packaging capabilities were just what my pharmacy needed.

Independent pharmacists need to know that you don’t need to spend an obscene amount of money to implement pouch packaging. Euclid has a phenomenal product here for a great price and size that makes it the best investment.”

— Denise Conway Conway’s Pharmacy Mount Vernon, OH

This new multi/unit dose pouch packager is an effective way to ensure patients stay compliant with all of their prescribed medications 12 months out of the year. This latest machine has been shown repeatedly to help pharmacies enhance medical synchronization and adherence, and greatly improve customer satisfaction.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 75

CAS E S TU DY AIDS HEALTHCARE FOUNDATION & EPICOR WORK HAND IN HAND TO INNOVATE AND MAXIMIZE BUSINESS PERFORMANCE

INTRODUCTION In February 1987, Michael Weinstein and several other activists founded the AIDS Hospice Committee in Los Angeles. Their goal: to provide medical and palliative care to individuals living through the final stages of AIDS.

Jeremy Zellers Deputy Chief Pharmacy Officer ~ AIDS Healthcare Foundation (AHF)

As the management of HIV and AIDS improved, the Committee shifted its focus to helping individuals live with the disease — and became the AIDS Healthcare Foundation (AHF) in 1990. About two decades later, AHF acquired the MOMS Pharmacy chain and rebranded the chain as AHF Pharmacy.

Today, AHF is the largest global AIDS organization, providing cutting-edge medicine and advocacy to more than 1.6 million people in 45 countries. The organization’s mission is to rid the world of AIDS via a network of thrift stores, strategic partnerships, and pharmacies.

An independently owned pharmacy with 65 pharmacies in 16 states, the AHF Pharmacy competes with numerous big-box stores. “We process more than 10,000 prescriptions a day,” explains Jeremy Zellers, AHF’s deputy chief pharmacy officer. “As a result, our entire business needs to run smoothly, and we must stay competitive.”

He adds, “Due to problems with our point-of-sale (POS) software, we decided to move to a more reliable platform. We stumbled across Epicor, and we never looked back.

After assessing our needs and challenges, they proposed the Epicor Eagle N Series POS pharmacy system. The new functionality of their POS system, as well as Epicor’s strong partnership, exceeded all of our expectations.”

76

www.epicor.com

CAS E S TU DY

“

Epicor helped us adapt DDMS to the pharmacy world.

The solution not only provides convenience and accuracy, but it greatly enhances customer satisfaction."

Jeremy Zellers Deputy Chief Pharmacy Officer ~ AIDS Healthcare Foundation (AHF)

STREAMLINING DELIVERY Promoting business growth is the main function of Epicor’s Eagle N Series.

“The management solution works with an organization’s pharmacy management system (PMS) to provide point of sale, inventory, purchasing, accounting, and marketing capabilities that independent pharmacies need in order to maximize business performance,” explains Zachary Pfeil, industry marketing principal at Epicor. “The system optimizes pharmacy practices and is extremely easy to learn and navigate.”

One of the most critical pieces of AHF’s Pharmacy operation is prescription delivery.

“When we first began implementing our new delivery system, we quickly realized that using laptops was not a good solution for us because the VPN connection process was too challenging and time consuming for drivers,” says Zellers.

To solve the problem, Epicor proposed the Dispatch and Delivery Management System (DDMS). “Originally established for flower and lumber delivery — and designed to eliminate all manual processes — this technology was exactly what we needed,” explains Zellers.

“Epicor helped us adapt DDMS to the pharmacy world. The solution not only provides convenience and accuracy, but it greatly enhances customer satisfaction. In the new retail world we live in, customers expect more, so easy delivery, tracking, and accounting/billing are essential to creating a successful patient experience.”

DDMS displays real-time order status and enables drivers to use smart phones to complete tasks, such as sending out emails when medications are out for delivery, taking photos of the delivery site, and capturing signatures. The system even reminds customers to refrigerate their medications after delivery. These new capabilities create enhanced accountability and trackability in their delivery process, says Zellers, which is particularly critical for insurance purposes due to the often high cost of these medications.

The barcode scanning technology automates the entire process and moves the order status through the dispatch and delivery process. Additionally, Epicor’s GPS tracker is an add-on feature that provides a map of the service area, which ensures that drivers are taking the fastest route possible.

“During the height of the COVID pandemic, many of our facilities shut down. As a result, the number of our deliveries — compared to in-person pick-ups — increased drastically,” says Zellers. “What would have been a chaotic situation was made manageable with DDMS. Because the system is so easy to use, we were able to pivot and focus our efforts on delivery. In fact, many staff members became drivers with the help of the DDMS system.”

In addition to an improved delivery system, AHF was looking to enhance its pharmacy workflow. Epicor suggested INET, an online portal for customers to manage their accounts via online payment systems.

“Before INET, we generated a large number of invoices and mailed them out to customers.

Now this process is completely automated, saving us a lot of time and money on labor and postage costs,” says Zellers. “While we were sending out thousands of monthly statements, we are now down to only about 300 invoices each month. That’s a huge improvement.”

www.epicor.com

77

CAS E S TU DY

“

The new functionality of their POS system, as well as Epicor’s strong partnership, exceeded all of our expectations.”

Jeremy Zellers Deputy Chief Pharmacy Officer ~ AIDS Healthcare Foundation (AHF)

78

www.epicor.com

KEYS TO SUCCESS Throughout the entire implementation process, Epicor held quarterly business reviews to assess AHF’s needs and discuss ongoing challenges. And Epicor provided a project management team to help AHF roll out the new POS in an organized and timely fashion.

Today, all 65 pharmacies are using Epicor’s POS. “Epicor listened to us, supported us, and helped us meet our needs by being innovative and collaborative,” explains Zellers. “While the entire process took about a year to complete, we probably could have done it in less time, but we wanted to do it right.”

He adds, “AHF’s partnership was more than just deploying software tools. They not only analyzed our needs and developed the best solutions for us, but they deployed the POS, trained our staff, and provided ongoing support to aid us in becoming more efficient.

This, in turn, improved our customer satisfaction and profitability — and helped our business grow.”

Epicor for Retail solutions fully integrate into your Pharmacy management solution, driving business growth, profitability, and customer loyalty.

Made with you. For you.

SOLUTIONS FOR AUTOMOTIVE | BUILDING SUPPLY | DISTRIBUTION | MANUFACTURING | RETAIL

Elevating the Quality Standards for Hemp-Derived CBD

Fourth Power Labs’ comprehensive testing program provides independent pharmacies and their patients with quality hemp-derived products they can trust. Verified by Eurofins, the only U. S. laboratory to partner with the FDA on the method development for testing cannabinoids.

Let’s make Better happen. www.FourthPowerLabs.com • 1-800-375-0009

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Fourth Power Labs Elevates the Quality Standard of Hemp-Derived CBD

Fourth Power Labs is at the forefront of the fast-moving CBD industry. Revitalize your CBD business with Fourth Power Labs’ broad-spectrum, CBG-rich, THC-free products for quality patient care and custom selling solutions to help grow your business.

Co-Founder & CEO: Greg Lake Founded: 2019

n Commitment to Exclusive Distribution Through Medical Professionals

Employees: 25+ Toll-Free Phone: Address: Website:

(800) 375-0009 2448 E. 81st Street, Suite 128 Tulsa, OK 74137 www.FourthPowerLabs.com

Company Background

Fourth Power Labs, based in Tulsa, Oklahoma, is 100% employeeowned and operated. It serves the independent pharmacy market with a line of broad-spectrum, hemp-derived, THC-free CBD products that deliver unmatched quality. Fourth Power Labs’ sole focus is to provide CBD products exclusively to medical professionals and their patients.

The company was founded in 2019 by pharmaceutical industry veterans with decades of success and experience working in highly-regulated FDA environments serving independent pharmacies. Fourth Power Labs’ founders’ experience spans Major Pharmaceuticals, Rugby Laboratories, AmerisourceBergen, Harvard Drug, and Letco Medical. “ I am personally very excited to share the work we have done to elevate the CBD industry. We have brought together over 25 years of pharmaceutical industry experience, and a team of Ph.D. scientists and industry experts to bring you high-quality, hemp-formulated products with exacting levels of CBD and CBG that your patients deserve in every dose.”

Making Better Happen

— Greg Lake, CEO

Fourth Power Labs’ pharmaceutical-grade products meet strict safety standards verified by lot-specific certificates of analysis available on all products. The company’s distribution operations are performed by the CBD industry’s only CFR 210/211 compliant facility that the FDA regularly inspects.

Product Offering

Fourth Power Labs’ products are available in a wide range of forms and strengths.

Each product is designed to deliver consistent quality care to your patients.

• Sublingual Oil • Softgels • Deep Tissue Roll-On • Trial Size Sublingual Oil — Great for Marketing

You will not find Fourth Power Labs’ products in grocery stores, vape shops, convenience stores, or big chain pharmacies.

n The Most Comprehensive Third-Party Testing Program in the Industry All finished dose products are rigorously tested by Eurofins, the only U.S. laboratory to partner with the FDA in method development to test cannabinoids. Eurofins serves as the FDA’s outsourcing laboratory for their own testing needs for CBD products.

n Unique and Proprietary Ph.D. Developed Product Formulation, Rich in CBD and CBG Fourth Power Labs’ hemp-derived, THC-free, broad-spectrum products always deliver a standardized 8:1 ratio of CBD to CBG and other minor cannabinoids, providing confidence and consistency in every dose. n Robust e-Commerce Website

Fourth Power Labs’ website provides your patients with the convenience of ordering online while crediting you for the purchase — protecting your patient relationship and profits.

Partners In Your Success

We partner you with a customer success specialist dedicated to helping educate your team, your customers, and growing your sales. Your success is our success.

• Onboarding Support • Clinical Support • Free Marketing Resources • 90-Day Money-Back Guarantee

Testimonial

“ Fourth Power Labs has solved the problems in the CBD industry. It is nice to finally have a CBD product I can sell to my patients that is on the same level as the prescriptions they take. I also really love that my patients have an option to order direct via Fourth Power Labs’ online solution. Fourth Power Labs is truly a great partner.”

— Chuck Davis, RPh

Ordering Information

Find out how we are Making Better Happen.

• Call (800) 375-0009 • Visit www.FourthPowerLabs.com to get started.

• Ask our team about our 90-day money-back guarantee.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 81

Smart Solutions to Drive Your Pharmacy’s Growth & Patient Satisfaction PSGA, Inc. is a health care performance improvement company that helps Community Pharmacies incorporate some of the latest and greatest gadgets and software programs to streamline operational revenue, improve customer service, cut costs, and help patients.

Custom Medication Savings Card

Drug Diversion Software

Telemedicine Solution

Intelligent Data for Pharmacy

Tailored for community pharmacies. Supports ongoing revenue share plus dispensing data from your local market area to help grow your business.

Helping patients access over 5,000 U.S. based physicians 24/7, from any mobile device, in under 10 minutes or less. Enables pharmacies to provide a cost-effective health care plan for those that are insured, underinsured, or uninsured.

Patient Communication System (2-way SMS, MMS, Voice and Fax)

Educates, informs, and reminds patients in the most efficient and cost-effective way. FastQuoteRx feature facilitates enrolling patients in a Medicare Part D, Medicare Advantage, or Medicare Supplement right at the pharmacy.

Next-level drug diversion software solution that monitors the entire supply chain of the pharmacy, starting with the order and ending with the consumption or expiration of the drugs.

Robust pharmacy software providing business intelligence data and analytical reporting to help grow and manage the pharmacy business. Optimizes profitability and business growth while enhancing Star Ratings performance through elevated medication adherence, refill frequency, and quality performance.

All-in-One Delivery Platform

DoorstepRx® powered by Workwave is the most affordable all-in-one delivery platform that enables real-time ETA, increases efficiency, and optimizes route planning and management.

BonaRx | AlereRx | RxReach | TabulaRx | RxConnexion | DoorstepRx (866) 800-7322 | www.PSGARx.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Smart Solutions to Drive Your Pharmacy’s Growth and Revenue, Improve Profitability and Patient Satisfaction PSGA, Inc. is a health care performance improvement company that helps community pharmacies incorporate the most innovative solutions to generate revenue streams, improve operational efficiencies, enhance customer service, cut costs, and help engage patients in ways to improve loyalty.

President & CEO: Mehrdad Hariri Founded: 2005 Employees: 2-10 Toll-Free Phone: Toll-Free Fax: Website:

(866) 800-7322 (888) 609-7228 www.PSGARx.com

Company Background

PSGA, Inc. is a health care performance improvement company that helps community pharmacies incorporate some of the latest and greatest gadgets and software programs to streamline operational revenue, improve customer service, cut costs, and help patients. The company is led by community pharmacists and health care experts with decades of experience and multi-store ownership providing proven and tested programs.

Product Overview

Additional Product Lines

n TabulaRx® (New) Current estimates show that controlled substances constitute 12% of all prescriptions written each year. These drugs have potential for abuse, dependence, and diversion. Diversion of controlled substances can occur anywhere in the pharmaceutical supply line. TabulaRx bridges this gap by monitoring the entire supply chain of the pharmacy, starting with the order and ending with the consumption or expiration of the drugs in our Pharmacy Module of our Drug Diversion Software Solution. n RxConnexion® (New) RxConnexion is a robust pharmacy software providing business intelligence data and analytical reporting to help grow and manage the pharmacy business. It helps optimize profitability and business growth through greater claims, product, and patient-level visibility. It also enhances Star Ratings performance through an elevated awareness of medication adherence, refill frequency, and quality performance.

n BonaRx®: BonaRx is a custom medication savings card tailored to community pharmacies. Our program is approved with all PSAOs and accepted at virtually all pharmacies. BonaRx provides ongoing revenue share plus dispensing data from your local market area to help bring more cash patients to your pharmacy and grow your business. It also helps you market your pharmacy to local physicians, clinics, and organizations.

This program is 100% free of charge, provides your first set of cards to get you started, and includes a custom URL for the pharmacy.

Visit www.PSGARx.com for more information.

n DoorstepRx® (New) DoorstepRx powered by Workwave is the most affordable all-in-one delivery platform that enables real-time ETA, increases efficiencies, and facilitates more deliveries. DoorstepRx Route Manager helps pharmacies across the country streamline operational chaos to reach new heights of success with quick onboarding, automation of redundant processes, and instantaneous optimizing of delivery routes.

n AlereRx®: As telemedicine becomes more mainstream in providing patient care, AlereRx telemedicine provides an opportunity to help patients access over 5,000 U.S.-based physicians 24 hours a day, seven days a week, from any mobile device in under 10 minutes. Our program helps community pharmacies provide an extremely cost-effective health care plan for those that are insured, under-insured, or uninsured. Our revenue share system can easily improve patient loyalty to your brand and muchneeded new business that every pharmacy needs. AlereRx also includes discount dental, vision, lab, and imaging. Visit www.PSGARx.com for more information.

“ Excellent, professional, and considerate are a few descriptors that come to mind.”

n RxReach®: Customer communication is vital to any business. RxReach enables a two-way SMS, MMS, voice, and fax communication for today’s active pharmacy business. Community pharmacies can educate, inform, and remind patients in the most efficient and cost-effective way with a 95% open rate within three minutes. In addition, with FastQuoteRx the pharmacist has the ability to help enroll patients in a Medicare Part D, Medicare Advantage, or Medicare Supplement right at the pharmacy, which benefits the patient and the pharmacy, and guarantees continued healthcare the smart way. Visit www.PSGARx.com for more information.

Testimonials

— Sam Awada, RPh, President, American Mail-order Rx

“ T hey are very professional. Their telemedicine practice is the best in the country.”

— Dr. Paul Ezeobinwa, Owner, Plaza Pharmacy

“Friendly and fast service. Great service to offer — highly recommended.”

— Alalade Olurotimi, RPh, DPh, Owner, Fountain Pharmacy

Key Customers

Our custom cards are accepted at over 72,000 pharmacies nationwide.

Key Business Partners eHealth, RPhAlly

Markets Served Nationwide

Trade Shows/Meetings Attended

NCPA, FPA Regional Meetings, and VPA Regional Meetings

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 83

Medication Adherence: Reimagined CircuPack

MOT Complete

Introducing the C.A.R.E. Package

. Support Clinical Services . Improve Coordination of Care . Enhance Patient Communication The New MTM Pack

Single Dose Cards

Medicine-On-Time | 11461 US Highway 301N | Suites 101-104 | Thonotosassa, FL 33592 | 800.722.8824 | www.medicineontime.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Medicine-On-Time — Medication Adherence Solutions that Elevate Your Pharmacy Business Medicine-On-Time, a CSS Health Company, provides an array of compliance packaging solutions to service any patient. Our unique membership program provides tools to improve workflow, resources to promote your pharmacy, and expertise to lower DIR fees.

CEO:

Jim Clair COO: Perry Larson Founded: 1984 Employees: 150 Toll-Free Phone: (800) 722-8824 Address: 11461 US Highway 301 N, Suite 101 Thonotosassa, FL 33592 Website: www.medicineontime.com

Company Background

Medicine-On-Time was founded in 1984 and began working with pharmacies to improve medication adherence long before the term medication adherence was widely used or understood. Today, we partner with pharmacies across the nation to seamlessly integrate a successful medication adherence program for their patients. Our expanding line of compliance packaging solutions is proven to elevate medication adherence scores, and consultative services help member pharmacies turn it into revenue for their business.

Product Overview

Medicine-On-Time members have access to an array of multi-dose and single-dose compliance packaging solutions to fit the need of every patient and every type of care facility in your community. With one partner, and one software, you can do it all!

Product Detail

n *MOT Complete: A proven solution that provides versatility for your pharmacy and the patients you serve. Choose from a monthly or weekly calendar layout and any day supply up to 35 days! n CircuPack: A semi-automated system that offers an accurate filling process in your pharmacy and a modern design your patients will love.

All at a low price point! n *NEW C.A.R.E. Package: Medicine-On-Time is excited to introduce the NEW C.A.R.E. Package designed to enhance clinical services and improve coordination of care. See below for more details. n *NEW MTM Pack: A weekly multi-dose package available in a sevenday option with four-dose times and a 14 day-option with two-dose times. n Multi-Dose Start-Up Solution: A great option to get started with medication adherence. Designed with a seven-day, four-dose booklet style layout. No software required. n Single-Dose Products: Medicine-On-Time offers an expanding line of heat and cold seal single-dose packaging solutions. Go to shop.medicineontime.com/singledose to shop online! *Includes removable dose cups.

n Software: motNext is designed to help you streamline your medication adherence program by allowing your staff to organize patient cycles, power multiple package solutions, and master a proactive and scheduled workflow in your pharmacy.

Improve Coordination of Care — NEW C.A.R.E. Package

As you advance the practice of pharmacy, Medicine-On-Time offers advanced solutions to support you. Our new C.A.R.E. package is designed to improve coordination of care and clinical services as well as enhance communication with your patients. This package provides space to include pharmacist-patient consultation notes, recommendations to the patient, and even notes to their physician right on the package. Set your patients up for success by sending them home with a C.A.R.E. Package!

Membership Marketing Services

Medicine-On-Time’s marketing team works directly with your staff to help you develop a marketing strategy to promote your medication adherence solutions and reach the markets you value most.

Lower DIR Fees & Maximize Pay-for-Performance Opportunities With Performance Program

We all know that you cannot make DIR fees go away, but what you can do is reduce these fees, and you can also increase pay-for-performance opportunities available to your pharmacy through certain third-party payer contracts. Medicine-On-Time’s team of experts will help you make sense of your DIR fee reports and identify patients that need help.

The result? Improved quality measures, less money taken from payers, and more money in your pocket!

Testimonial

“ With Medicine-On-Time’s packaging and hands-on support, I became a FiveStar pharmacy within months. From 2019 to 2020 my CVS Caremark DIR fees reduced to the lowest available under my contract and my performance payout increased 500%.”

— Germaine Robinson, RPh, Owner of Germ’s Thrift Clinic, Opelousas, LA

Partnerships

• Integrations: PioneerRx, QS1, Rx30, ComputerRx, Liberty Software, Speed Script, Epic • Automation: Synergy Medical, a Parata Company • New Partners: IND Consulting, PatchRx

Why Choose Medicine-On-Time

Your pharmacy works hard daily to provide the care your patients deserve. Let Medicine-On-Time provide the support you need to better serve your patients and add revenue to your business in the process!

Reimagine the future of your pharmacy and your medication adherence program with the support of a partner who cares.

WINTER 2022

I

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 85

P H A R M A C I S T S W H O WA N T

•U

N

TIONAL

V. 2 3 N O .1

JO

U

IJPC

RM

19

A

O UOur R C OCompounding MPOUNDING K N OW L E D G E , Knowledge, C E Your YourPeace ofMind Mind® Peace of UT ®

•

97

N

2019

SUBJECT LINE:

•

19

AR

47

-OF T ID OUT PAT IEN AVO G TO ULT S AND NDI NG OFTIN POU EMP D OUTN RES ENT ATT TIO RIL E COM TO AVOI PATI ICA NG LTS AND DING CIF IN STE MPTI SPE ATTE TION RESU M POUN OUT-OF HAR T ILE COM TO AVOID IFICA TING SPEC OF IN STER S AND PATIEN ATTEMP ION N RESULT HARM NS OF UNDING ICATIO ZAT TIO E COMPO SPECIF RDI ICA IZAT ION IONSION OF TO AVOID OUT-OFSTERIL NDA D MEDDARD ICAT HARM IN ATTEMPTING STA AND PATIENT MED RDIZAT STAN TIONS N OF STANDA STANDARDIZATIO SPECIFICATION RESULTS MEDICA TOPICAL POU NDE POUN DED TOPICAL TREATMENT TREATME UNDED COMPOUNDING OF PRIMARY PRIMARY MEDICATIONS OFYCOM COM NT OF PRIMARY COMPO COMPOUNDED STANDARDIZATION HARM IN STERILE FOCAL OF TOPICAL TREATMENT FOCAL ATTEMPTING TO AVOID OUT-OFHYPERHID HYPERHIDROSIS, 1 PART 1 OF PRIMAR PART ARY ENT ROSIS, PART COMPOUNDED MEDICATIONS HYPERHIDROSIS, 1 FOCAL Y PRIM SPECIFICATION RESULTS AND PATIENT L TREATM 1 STANDAR 1 S, PART T OF IDROSI TOPICA MAR DIZATION PART PRI HYPERH TMEN OF HARM IN STERILE COMPOUNDING COMPOUN T 1 S, OF TREA FOCAL ROSI DED MEDICAT PAR CAL ENT RHID S, ATTEMPT TOPI IONS ATM L HYPE OSI ING TO AVOID IDR L TRE SPECIFIC FOCA ERH ATION RESULTS OUT-OFICA TOP AL HYP AND HARM IN STERILE COMPOUNPATIENT FOC DING

23

23

23

23

23

35 23

35

35

35

35

47

35

47

Your First and Last Name, Pharmacy Name, and Address

ONAL

JO

U

R

C

•

EU

97

TIC

M AL CO

PO

O U R C O M P O U N D I N G K N OW L E D G E ,

47

47

47

A

M

PLEASE INCLUDE:

AT I

IJPC

PH

Free Copy - 20Ways

RN

OF

U PO ICA IN G JANUA RY L COM G ND ING OU ND POU NDIN MP OU O UOur JANUARY | FEBRUARY 2019 R C OCompoun MPOUN Dding ING KN CO MP TIC AL CO CEUT ICAL COM UTICAL COMPOUN DING OW L E D Knowledg Your e,G E , YourPeace PHARMACE AL INTERNATIONAL OFJOURNAL Peace of CEU ofMind NATIO NAL Mind® OF PHARMACEUTICAL COMPOUNDING PHA RMA INTER IONAL OF JOURNAL UT IC AR MA ® JANUARY | FEBRUARY 2019 JOURN AL CEINTERNAT JOUR NAL OF PHAR MA AL PH TION AL OF MACE UTICA ARRN RNA PH INTE L COMP OUND AL JOU L OF ING NAON JANUARY | FEBRUAR ATI ERN JO UR Y

IJPC-Subscriptions@IJPC.com

E

AL

PHA

PO

NA

N

M

Peace of Mind® Your YourPeace

AL COM

ER

F L O

AR

97

•T

NA

PH

19

A N OW L E CDEG E , Knowledge, MPOUNDING K R C OCompounding O UOur UT IC of Mind®

2019 | FEBRU ARY

U

R

M

U

R

UAR Y 2019

V. 2 3 N O .1

NG

THE IN ING T

UN

UN

O

ND

U

O

A

INT L IO NA

| FEBR JANU ARY

TIONAL J O

OF

R

RN AT

RUA

ofMind of

NA

IJPC

AL

PH

A

IN TE

Y | FEB

Peace YourPeace Your

ER

•

N

A

•

R

O

OF

PH

JAN UAR

Our

9 RY 201

EMAIL US FOR A FREE SAMPLE COPY AT

R

L

P

U

A

V. 2 3 N O .1

DI

TIONAL JO

N

NA

N

OF

R

U

L

E

•

•

T

N

97 P A E, 19 wle N OW CG Kno OM G K L E D ,E U T ledge d® ICAL C D I Nng Mi nd® K N OW U N ndi of A ofMin Opou I N G Know d® O C , ce P MP U N Dding Min® ce OCom E D GE E ofMind M P Opoun ce Pea R C N OW L dge, U T I C A L C O M e of r rPea Knowle G K R C OCom Pea O UOurYou You O UOur UNDIN r Peac O M P O unding Mind® Your You ® O U R C Compo

IN

R

97

M

E

IONAL JOU

19

E

AT

.1 V. 2 3 N O

THE D I N G INT

E

N

A

R

•

•

P

TH

A

97

G

RN

NO.1

IN

AL JOU

19

M M A GE, CO E D C, E U L dge TICAL

TH

R

V. 2 3

R

D

ION

OF

M

T

AT

•

CO

PH

EUTICAL

IN

N

•

L

PH

AC

NG

L

CIJCP P CC CIJP P JCIJ JIP IJIP M

DI

A

F

THE IN T

N

NO.1

19

R

IN

AL JOUR

97

A

T DI HE NG

ON

V. 2 3

•

N

TI

IJPC IJPC IJPC IJPC O

ER

A

THE I D I N G NTE

N

Peace of Mind Subscribe to IJPC

800-757-4572 ext. 1

O U R C O M PYour OUN D I N G K N OW L E D G E , Peace of Mind®

Your Peace of Mind®

Behind Every Good Pharmacist, is a Great Resource.

RXinsider’s Thought Leader Video Series are informative videos comprised of multiple interviews with thought leaders throughout the pharmacy profession. Explore niche subject matter and gain insight through hundreds of thought leader videos.

RXinsider.com

CALL FOR A DEMO TODAY! 800.296.1825

PHARMACY

SYSTEMS BUILT WITH

FLEXIBILITY IN MIND

At CarePoint, we understand that one size does NOT fit all.

Our team of industry experts will work closely with you to design a workflow that suits your pharmacy best.

I M P R O V E PAT I E N T C A R E

» Configurable queues to accommodate your specific

Our systems include tools that allow you to create and track patient encounters/outcomes, synchronized medications, and stay in touch with your patients via text/email with refill reminders, birthday messages, etc.

» Ability to set up, and track cost and on hand values

processing flow and enable each user to filter and easily access specific tasks, order status, patients, customer service, etc. for multiple perpetual inventories.

MANAGE YOUR BUSINESS With features like reimbursement reviews, progress notes, third-party reconciliation, work-in-progress queues, and unlimited reporting, GuardianRx is more than just a system that dispenses medications and print labels.

» Seamless integration with credit card gateways,

shipping systems, IVR, and other complimentary systems.

» Web API options for customization. » Multi-Site centrally networked system configurations.

215 East Bay Street, Suite 304, Charleston, SC 29401 | sales@carepoint.com | carepoint.com

PHARMACY SOFTWARE SHOULD BE DESIGNED AND SUPPORTED

BY PHARMACISTS.

Pharmacists helping pharmacists. A pharmacy software platform designed by pharmacists. It just

PHARMACY SOFTWARE FOR

PHARMACY SUCCESS View a demo now at www.libertysoftware.com or call us at 800-480-9603