RU NSIGHTS RETIREMENT UNLIMITED, INC.
Team Member Newsletter
2025 | QUARTER 4 REVIEW
IN THIS ISSUE
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11 02 | Letter from our CEO 03 | Team Members of the Year 05 | RUI Values
LEADERSHIP DEVELOPMENT INRUI ACTION! 06 | Taste of Recipe Corner 07 | It’s the Holiday Season... 09 | Upcoming Events 10 | RUInformed 11 | A Peek Inside: Heatherwood 13 | 2025 RUI Wrapped 14 | Connect With Us
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You don’t want to miss RUI’s 2025 Wrapped 15 on page 13! RUInsights Vol. 5
A WORD FROM OUR CHIEF EXECUTIVE OFFICER DEAR TEAM, As we close the chapter on 2025, it’s worth pausing to recognize just how meaningful this year has been. It was a year defined by growth, progress, change, and, above all, by a continued commitment to serving our residents and their families in the best ways possible. This year, we challenged ourselves to be more than a community that provides services. We focused on being a trusted resource for our residents, their families, and the areas we serve. The results of that commitment are clear across every corner of the organization. Our success shows up financially, in our internal customer service surveys, and in our strong Great Place to Work results. Throughout the year, our teams and communities were honored with significant recognition, including Aarondale and The Hidenwood being named AHCA/NCAL Bronze National Quality Award recipients; Amanda Waggy, Executive Director at Aarondale, receiving the VHCA Administrator of the Year award; Harpreet Kaur of Heatherwood being recognized as Caregiver of the Year; Aarondale and The Wellington at Lake Manassas being named Virginia Living Top Retirement Communities; and Heatherwood earning the 2025 Best of Senior Living Award from Seniorly. These accomplishments are truly collective. They are the result of collaboration across departments, strong partnerships with residents and families, and the daily dedication shown by each team member. Most importantly, this success flows back into our communities, allowing us to enhance services and amenities, strengthen our culture, invest in benefits, and continue building environments where both residents and team members can thrive. Thank you for the role you played in making this year so impactful. Our culture is built on integrity, compassion, and a shared commitment to delivering the lifestyle our residents have earned and deserve. That commitment often comes with sacrifice long hours, emotional investment, and caring for others during their most vulnerable moments. Please know that the extra effort you bring every day - the kind word, the thoughtful check-in, the personalized touch, the simple smile - matters deeply and directly contributes to our continued success. Congratulations to each of you on a year worth celebrating. Here’s to carrying this momentum forward and making 2026 even stronger.
SINCERELY,
William Fralin
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TEAM RUI: MEMBERS
Anne Nlerem, Caregiver Aarondale Team Member Since 2014
Gladness Kennedy, LPN Ashleigh at Lansdowne Team Member Since 2017
Stacey Williams, Care Impact Caregiver - Bay Lake Team Member Since 2022
With her calm and patient demeanor and approach to every situation with grace, even in the most challenging moments, Anne is a strong advocate for delivering the highest quality of care to our residents- truly embodying the heart and values of Aarondale.
Gladness’ unwavering commitment and approach to every day with compassion, professionalism, and genuine care, combined with her consistency, heart for service, and positive influence make her an invaluable member of our community.
Stacey Williams is the epitome of TEAM PLAYER! She goes above and beyond to assist her fellow coworkers and make sure the Bay Lake residents have everything they need. There isn’t a day that goes by that she isn’t the YES GIRL!
Latasha Barnes, Cook The Barrington at Hioaks Team Member Since 2004
Lucy Moon, Life Enrichment Assistant - Heatherwood Team Member Since 2024
Tania Senior-Thomas, Caregiver The Hidenwood Team Member Since 2023
As a dedicated team member for over 20 years, Tasha is consistently demonstrating reliability, and a strong commitment to her residents. Tasha’s experience, work ethic, and steady presence make her a valued and respected member of the community.
Lucy’s hard work, dedication, and genuine care make a meaningful difference every day. She is a true favorite in our community and is consistently recognized by both residents and their families for going above and beyond.
Tania is consistently exemplifying values and continually going above and beyond in her care and dedication to residents, families, and fellow team members. We are truly grateful for Tania’s commitment and the positive impact she makes every day.
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RUInsights Vol. 5
OF THE YEAR 2025
Sewenet Tekalgne, LPN Paul Spring Team Member Since 2010 Since 2010 Sewenet has remained steadfast and dedicated to our Community. When she is on duty, everyone feels at ease knowing there’s a dependable and knowledgeable charge nurse. She continues to represent RUI’s core values.
Chris Anderson, Environmental Services Assistant The Westmont at Short Pump Team Member Since 2024 For his outstanding dedication, reliability, and positive impact across the organization, Chris was The Westmont at Short Pump’s top choice. His leadership, initiative, and commitment exemplify our values and set a high standard for excellence.
Johnny Fevrine, Med Tech Woodland Hills Team Member Since 2023 Johnny has been nothing short of reliable, a team player, and a highly trusted Med Tech/Caregiver for our residents. and he showcases RUI’s core values daily. Congratulations Johnny and thank you for your commitment and hard work!
In Memoriam Ernest Martin has been a dedicated member of The Wellington at Lake Manassas’ team for the past 4 years, and his unwavering commitment to our residents, families, and fellow team members is truly exceptional. He was nominated by several colleagues and residents for his can-do attitude, heart of gold, and willingness to go above and beyond. As one resident put it: “Ernest is the GLUE that holds the Wellington together... He is dedicated to keeping the maintenance at top rate condition. A very kind and understanding person, Ernest is always willing to help the residents with whatever needs they may have. I can’t think of any team member more worthy of this nomination than Ernest.” Ernest Martin Environmental Services Assistant The Wellington at Lake Manassass Team Member Since 2021
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We are deeply saddened by the recent passing of Ernest and he will be remembered fondly by his fellow team members and residents at The Wellington at Lake Manassas. We thank him for his dedication and years of service and his legacy that will forever positively shape and impact our community.
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Recipe Corner Harissa White Bean & Lamb Stew Ingredients: 1 pound lamb stew meat 2 tablespoons Harissa 1 cup yellow onion, peeled and chopped 1 cup carrots, peeled and diced 4 garlic cloves, peeled and minced 1 teaspoon fresh ginger, peeled and minced 1 ½ teaspoon ground cumin 1 teaspoon Fleur de Sel ½ teaspoon Smoked Paprika ¼ teaspoon dried turmeric Pinch ground cinnamon Pinch black pepper 3 cups beef broth 1 can (14.5 ounces) diced tomatoes 1 tablespoon Sherry Wine Vinegar 1 can (15.5 ounces) cannellini beans, drained and rinsed Fresh cilantro and sour cream, for topping Directions: • Pat the lamb stew meat dry with paper towels. Heat olive oil in a large pot or Dutch oven over medium-high heat. Add the lamb and sear on all sides until browned, about 5 minutes. Remove the lamb from the pot and set aside. • Reduce the heat to medium, then add onion, carrots, garlic, ginger, cumin, salt, paprika, turmeric, harissa, cinnamon, and black pepper. Sauté for 3 minutes until fragrant. • Pour in the broth and tomatoes, stirring to combine with the spices and vegetables. Bring to a simmer, then return the seared lamb to the pot. Stir well, reduce heat to low, and cook for 2 hours, stirring occasionally, until the lamb is fork-tender. • Stir in the cannellini, cooking for 30 more minutes until heated through. • Serve the lamb stew hot, divided into bowls, and garnish with fresh cilantro and a dollop of sour cream.
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Chef Cedric Payne
“The warmth of this dish, whether its
Culinary Director/ Executive Chef
flavors or its cultural influence, is the
The Westmont at Short Pump
perfect way to awaken the senses on
RUI Team Member Since 2024
a pearly winter day. “
RUInsights Vol. 5
RUI CORE VALUES
Can you name all of RUI’s Core Values? Notice that the first letter of each of the core values spells out “Integrity” which is the true core of our work.
Integrity Is The Key No Detail Is Too Small Trust is Earned Each & Every Day Excellence in All We Do Genuine Care & Concern Respect & Value Individuality Inspiring Growth & Purpose for Life Taking Responsibility You Are Important
RUI Values Card Our HR team has launched a Value Recognition Card Initiative to highlight our team members who are going above and beyond to live out the RUI values in everyday life. Have you seen someone putting these values into action? Talk to your HR Manager about our Value Recognition Cards today.
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IT’S THE
SEASON
Let’s Celebrate the Season! Are you ready to party? From Oktoberfest to Halloween, Thanksgiving to New Years, and everything in-between, we know how to have a great time! Whether you’re with family or friends, it’s always time to celebrate with RUI.
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RUInsights Vol. 5
Tis’ the Season at RUI The holidays are in full-swing at our RUI Communities! From trimming the trees to festive feasts and even visits from Santa! Be sure to check out our Christmas Card contest below and see this year’s results!
COMMUNITY
Christmas Card CONTEST
• MOST ENGAGING • Aarondale
• MOST FESTIVE • Bay Lake
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• MOST CREATIVE • Woodland Hills
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COMING UP Retirement Unlimited, Inc. 401(k) Plan
Transition Dates
Your 401(l) plan is moving to Voya Financial. Do something good for yourself by getting acquainted with the retirement savings features you’ll have access to.
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Online retirement planning tools and resources
Interactive website and mobile app for on-the-go account management
Education sessions to help you plan for the future
Restricted account access begins February 06, 2026
If you have questions concerning this transition, please contact:
Tammy Rigney
540.613.1277
Account access restored On or before March 20, 2026
Tammy.Rigney@rui.net
CPR/First Aid Certification Course
LEADERSHIP DEVELOPMENT
Dates and Locations: March 3: 9am - 1pm at Bay Lake March 4: 9am - 1pm at The Hidenwood March 10: 9am - 1pm at The Westmont at Short Pump March 11: 9am - 1pm at The Barrington at Hioaks March 17: 9am - 1pm at Woodland Hills Host: Amanda Stanfield, VP of Clinical Services Dates and Locations: January 29: 10am - 2:30 pm at Ashleigh at Lansdowne February 25: 10am - 2:30pm at Aarondale Host: Hannah Sison, VP of Clinical Services
RMA Refresher Course As a part of RUI’s core values of “Excellence in all we do” and “Inspiring Growth and purpose for life” we are proud to present Q1's opportunities for leadership development for both our team members and the outside community through our clinical courses and educational webinars.
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Dates and Locations: March 3: 2pm - 6pm at Bay Lake March 4: 2pm - 6pm at The Hidenwood March 10: 2pm - 6pm at The Westmont at Short Pump March 11: 2pm - 6pm at The Barrington at Hioaks March 17: 2pm - 6pm at Woodland Hills Host: Amanda Stanfield, VP of Clinical Services Dates and Locations: January 28: 10am - 2pm at Heatherwood March 4: 10am - 2pm at Paul Spring March 11: 10am - 2pm at The Wellington at Lake Manassas March 18: 10am - 2pm at Ashleigh at Lansdowne March 25: 10am - 2pm at Aarondale Host: Hannah Sison, VP of Clinical Services RUInsights Vol. 5
What is RUInformed? The RUInformed Webinar Series is a monthly educational webinar series covering a wide variety of topics from health and wellness tips to financial planning. Hosted by RUI’s own Dr. Cleo Kitt, Senior Vice President of Leadership Development, each webinar features a subject-matter expert to walk attendees through the topic and answer any questions from the audience. This series is open to the public and is free to register and attend so feel free to invite friends and family to tune in!
Financial Wisdom, Wealth, Stewardship and Security Date: January 21: 4pm - 5pm Presenter: Madelyn Brown, Star City Private Wealth Register: Zoom - bit.ly/RUInformedFinancialWisdom
Fall Management Date: February 18: 4pm - 5pm Presenter: Mark Cifarelli, Legacy Healthcare Services Register: Zoom - bit.ly/RUInformedFallManagement
Navigating Family Dynamics in Aging and Caregiving Date: March 18: 4pm - 5pm Presenter: Fox Rehabilitation Register: Zoom - bit.ly/RUInformedFamilyDynamics
Scan a QR Code or follow the link to register for the webinar. You will receive a Zoom meeting link and calendar invite after completing your registration. You can also check out our website at www.rui.net/resource-center to view recordings of each of our previous RUInformed webinars.
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A Peek Inside Welcome to Heatherwood LOCATION Burke, VA – only 30 minutes from the heart of the nation’s capital with the perfect blend of suburban serenity and cultural attractions.
OPENED February 1991, RUI’s 4th community.
SIZE 115 apartments including 15 Inspiritás-Memory Care apartments and 100 dually licensed Assisted Living and Independent Living apartments.
FEATURES Fireplace lounge, Burke Bistro, private dining room, RUI University classroom, 2 courtyards, RUI Fit gym, Movie theatre, LUXE Unlimited salon and spa, Outdoor dining with stone fireplace. AWARD-WINNING COMMUNITY Heatherwood has firmly established itself as a leading competitor in the senior living market, setting itself apart not only through its distinctive full kitchens and upscale amenities, but also through its award-winning reputation for exceptional care and service. In 2025, Heatherwood was honored with the Best of Senior Living Award by Seniorly, an achievement earned through a rigorous evaluation process that recognizes organic indicators of service excellence and a record free of DSS violations. Beyond its outstanding 4.9-star rating on Google reviews, the community continues to demonstrate high-quality performance through consistent markers of excellence, including recent team member recognition from the Virginia Assisted Living Association.
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RUInsights Vol. 5
HEATHERWOOD’S OWN: VIRGINIA CAREGIVER OF THE YEAR FOR 2025!
Please join us in congratulating Harpreet Kaur on being named the 2025 Caregiver of the Year by the Virginia Assisted Living Association. For more than 17 years, Harpreet has poured her heart into “delivering a lifestyle our residents have earned and deserve” at Heatherwood. Her dedication, compassion, and steady presence have made her a cornerstone of our community.
Click or scan to learn see Harpreet’s recognition video featuring interviews from other team members and residents.
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RUI
year in review 1,324 tours given 759 team members hired 543 resident move-ins 16,874 work orders closed 378,858 call pendant responses 10,950 meals served 47,040 activities led 1,084 followers gained rui.net
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CONNECT WITH US RETIREMENT UNLIMITED, INC
SOCIAL MEDIA PAGES www.facebook.com/RUI.Aarondale www.facebook.com/RUI.AshleighatLansdowne
www.facebook.com/RUI.TheBarringtonAtHioaks
www.facebook.com/RUI.BayLake www.facebook.com/RUI.Heatherwood www.facebook.com/RUI.TheHidenwood
www.facebook.com/RUI.PaulSpring
www.facebook.com/RUI.TheWellingtonAtLakeManassas
www.facebook.com/RUI.TheWestmontAtShortPump
www.facebook.com/RUI.WoodlandHills
Our 2026 goal is to DOUBLE the amount of average followers per community Facebook page. Help us by engaging with our social media posts, sharing our page, and contributing post ideas for your community to stand out online! rui.net
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RETIREMENT UNLIMITED, INC. PORTFOLIO
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VIRGINIA
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AARONDALE
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THE HIDENWOOD
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ASHLEIGH AT LANSDOWNE
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PAUL SPRING
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THE BARRINGTON AT HIOAKS
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BAY LAKE
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HEATHERWOOD
Springfield, VA • 703.813.1800 Lansdowne, VA • 703.828.9600 Richmond, VA • 804.320.1412
Virginia Beach, VA • 757.460.8868 Burke, VA • 703.425.1698
RUI HOME OFFICE 2917 Penn Forest Blvd Roanoke, VA 24018 540.774.4433 “to deliver a lifestyle our residents have earned and deserve”
Newport News, VA • 757.930.1075 Alexandria, VA • 703.768.0234
THE WELLINGTON AT LAKE MANASSAS Gainesville, VA • 703.468.2750
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THE WESTMONT AT SHORT PUMP
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WOODLAND HILLS
Short Pump, VA • 804.495.8880 Roanoke, VA • 540.682.7500
Make a Contribution! To submit photos, stories, or if you are interested in contributing an article, recipe, or best practice to be considered for inclusion in our next edition of RUInsights, please email Danielle Hagenseker at Danielle.Hagenseker@rui.net.