RETIREMENT UNLIMITED, INC. (RUI) WAS FOUNDED, IN 1982 by two spirited entrepreneurs, Horace Fralin and Elbert Waldron. The close friends started out in construction, building single-family homes, when they saw a growing need for senior housing. They loved their families and saw a unique opportunity through their craft, to help provide the very best options for them as they aged. In the 1970s, Mr. Fralin and Mr. Waldron began to develop and run nursing homes. As their knowledge and love of taking care of seniors grew, developing assisted living communities also became a natural fit. RUI continues to be a family run business, deeply rooted in the values and traditions set forth by Mr. Fralin and Mr. Waldron’s dreams of providing the best for our loved ones.
A WORD FROM OUR CHIEF OPERATIONS OFFICER
A WELCOME FROM OUR CHIEF OPERATING OFFICER
DEAR TEAM,
We are proud to present to you our second edition of RUInsights covering the happenings of Q4 and sharing the upcoming initiatives for the start of 2025. As we close out 2024, on behalf of RUI, I would like to thank you for the hard work and passion that you have brought into this last quarter. It has been a busy season of many holiday celebrations, and we have been pleased to see the engaging events held, the innovative strategies brought to the table, and the smiles of our residents as a result of your hard work. It is truly a team effort that moves us through these busy seasons and we have seen excellent communication and teamwork shining through this quarter.
It is no secret that we have gone through many changes this year, yet we have come out stronger on the other side. Moving into 2025, we look forward to continuing to not only bring innovation, but to act upon the new insights that these innovations bring. In this next year, our commitment remains“excellence in all we do” as we “deliver a lifestyle our residents have earned and deserve.”
SINCERELY,
RUIGIVESBACK
Our #RUIGivesBack initiative began, not from a team member idea, but by resident request. Check out where our #RUIGivesBack program has brought our residents and team members this quarter!
Ronald McDonald House:
Fairfax
County Fire and Rescue:
Paul Spring residents delivered care packages and gifts to show their heartfelt appreciation for the Fire Department and all they do for Paul Spring and the community!
Dresher Local Hospitals
What started as a WOW moment for a resident’s passion for teaching quilting and knitting, led to an RUIGivesBack idea after she passed. Brandywine Dresher Estates residents knitted blankets that were donated to local hospitals.
This holiday season, the Barrington at Hioaks family came together to donate toys and food to the Ronald McDonald House. Upon arrival for drop-off, they had the incredible opportunity to take pictures with the CEO, who was deeply grateful for the support.
Knights of Columbus Arlington Council 2473:
Aarondale residents packaged and delivered a variety of pies to the Knights of Columbus Arlington Council 2473. Their contributions helped provide over 3,000 Thanksgiving meals to neighbors in need.
Ashleigh at Lansdowne
Residents and team member from the Ashleigh at Lansdowne proudly showed their support at this year's Alzheimer's Walk! Together, they walked to raise awareness and funds for a cause close to their hearts.
RUIGIVESBACK #
Toys for Tots:
Bay Lake residents, team members, and their families came together with holiday cheer to support Toys for Tots in Hampton Roads, spreading joy and making the season brighter for children in need.
Haymarket Regional Food Pantry:
Painting Fundraiser:
Residents at Heatherwood put their artistic skills together to create beautiful paintings that were donated to Burke Rehab, a local Skilled Nursing Facility.
In November, The Wellington at Lake Manassas collected non-perishable food items and personal hygiene supplies for the Haymarket Regional Food Pantry! They were able to donate over 100 lbs. of goods!
Huddle Up Moms:
Residents and team members at Woodland Hills pitched in for a Diaper Drive for Huddle Up Moms in Roanoke who provide supplies and education for new mothers.
Operation Christmas Child:
Residents at The Westmont at Short Pump participated in Operation Christmas Child. They put together 16 shoeboxes filled with toys, hygiene items, and school supplies to bring joy to children around the world.
of Hampton Roads:
The Hidenwood residents helped the life enrichment team put together toiletry bags for LINK of Hampton Roads, a nonprofit providing veterans with emergency services programs and essential support.
LINK
TEAM RUI
Q4 TEAM MEMBERS OF THE MONTH + 2024 YEAR
EMAN IBRAHIM MAX ANDERSON HERRER CORTEX ANDRELLA BANNERMAN EMAN IBRAHIM
EMMACULATE NWOKEJIEZ ALBA HENRIQUEZ GUARDADO WALAA ABDELMONEM WALAA ABDELMONEM
MELANIE DORSEY JESUS NEGRON JELL MILATANTE JACQUELINE PETTERKIN
JUANITO TRANSFIGURION
JUBAL WIGGINS KATARINA TORRES ERIK DELOATCH
KENYA FAIR JUSTINE DEAN ALISA THOMAS CHRISTINA CARRELL
HARPREET KAUR BOUCHRA AIT BENBELLA VIDAL DOMINGUEZ MARCIA WOOD
MELODY CLIFTON MARIA COES SIXX CLARKE MALCOLM DOYAL
BRENDA CARTER AMY SCOTT KASEY KEZIAH BRENDA CARTER
Congratulations to these outstanding team members who have embodied the RUI core values and are truly making an impact in their community!
Q4 IN NUMBERS
TOTALS FOR ALL RUI COMMUNITIES BETWEEN OCTOBER 2024 AND DECEMBER 2024
296
117 TOURS GIVEN
RESIDENTS MOVED-IN
MEALS SERVED
4,889 TEAM MEMBERS HIRED
234 ACTIVITIES LED
3,036 WORKS ORDERS CLOSED
TOTAL RESIDENTS
1,129
76,919
13,079 CALL PENDANT RESPONSES
DIGITAL FOLLOWERS GAINED
802
LEADERSHIP DEVELOPMENT
Amanda Stanfield
VP of Clinical Services
Hannah
Sison
VP of Clinical Services
As a part of RUI’s core values of “Excellence in all we do” and “Inspiring Growth and purpose for life” we are proud to present Q1's opportunities for leadership development for both our team members and the outside community through our clinical courses, educational webinars, and Coaching Conversations.
CPR/First Aid Certification Course
Dates and Locations:
January 20: 10am - 2pm at Bay Lake
January 20: 4pm - 8pm at Bay Lake
March 4: 9am - 1pm at The Westmont at Short Pump
March 4: 2pm - 6pm at The Barrington at Hioaks
Host: Amanda Stanfield, VP of Clinical Services
Dates and Locations:
March 17: 10am - 2:30pm at Ashleigh at Lansdowne
March 18: 10am - 2:30pm at Heatherwood
Host: Hannah Sison, VP of Clinical Services
Med Tech Refresher Course
Dates and Locations:
January 20: 11am - 3pm at Heatherwood
January 29: 10am - 2pm at Woodland Hills
Host: Hannah Sison, VP of Clinical Services
Dates and Locations:
February 11: 9am - 1pm at Bay Lake
February 11: 2:30pm - 6:30pm at The Hidenwood
February 18: 9am - 1pm at The Westmont at Short Pump
February 18: 2:30pm - 6:30pm at The Barrington at Hioaks
Host: Amanda Stanfield, VP of Clinical Services
ISP TRAINING
Dates and Locations:
January 22: 1pm - 5pm virtual session
February 26: 1pm - 5pm virtual session
Host: Amanda Stanfield, VP of Clinical Services
Dates and Locations:
March 10: 1pm - 5pm virtual session
Host: Hannah Sison, VP of Clinical Services
Medication Aide Certification Class
Date and Location:
February 4-6 and 11-13: 9am - 5pm in NOVA
Host: Hannah Sison, VP of Clinical Services
Our RUInformed Webinar series this quarter will focus on senior wellness and the benefits that senior living offers. These Zoom webinars are free and open to the public, so invite your friends and family to join in this informative and engaging virtual lecture series. Scan the QR code or follow the URL’s below to register today!
Alzheimer’s Disease and Dementia Care Seminar (CDP) Training
Date: February 13: 9am - 5pm
Host: National Council of Certified Practitioners - Denise Scruggs, ADC, CDP, CADDCT, CMDCP, CDSGF, CMDCPT, Director of Education
Location: The Westmont at Short Pump - Glen Allen, VA
Who can attend: RUI Team Members by invitation only
THE BENEFITS
401K RETIREMENT SAVINGS PLAN
ELIGIBILITY:
Must be 18 years or older and have completed one month of service at RUI.
CONTRIBUTIONS: You can contribute from 1% to 50% of your pay.
COMPANY MATCH: RUI, may match a portion of your pre-tax contributions to the plan.
IT’S EASY TO ENROLL:
If you are ready to join the plan now, contact your Business Office Manager for more details.
REFER A FRIEND:
HOW DOES IT WORK? Refer a team member to our team and you’ll receive $500 when the team member completes 90 days of employment. Team members will receive an additional $500 when the team member completes 120 days of employment. See your HR Manager or Executive Director for details!
CONTACT US TO REFER A FRIEND AT:
540.274.1468 or www.rui.net/careers/
REFER A RESIDENT:
HOW DOES IT WORK? Refer a resident to an RUI community and you’ll receive $1000 when the resident completes 30 days of residency. See your Director of Sales or Executive Director for details.
GET IN TOUCH TODAY TO REFER A RESIDENT!
540.774.4433 or www.rui.net
ACCESS TEAM MEMBER PERKS TODAY:
We’re here to support your personal and financial wellbeing through exclusive deals and limited time offers on the products, services and experiences you need and love.
START SAVING ON
Electronics
Apparel Cars
Flowers
Rental Cars
Groceries
Hotels
Movie Tickets
Fitness Memberships
Theme Parks And More!
VISIT OR SCAN:
RUI.SAVINGS.WORKINGADVANTAGE.COM
ZAYZOON APP:
Instantly access your wages through ZayZoon app!
Money transferred instantly, 24/7/365
Secured & trusted in partnership with CBIZ
Say good-bye to debt, interest, late fees & payday loans
VISIT OR SCAN:
ZAYZOON.APP/CBIZHCM
POLICY REVIEW
TEAM MEMBER OF THE MONTH:
We proudly celebrate our team member of the month program reflecting RUI’s core value of “You Are Important.” Our further review, we have updated our policy for 2025 to increase the bonus rewarded for this achievement. To be eligible for this recognition the team member must meet the following qualifications:
Employed for at least 90 days
100% compliant with RUI’s Learning Management System Courses
In good performance standing without any corrective actions Team members are selected by the Executive Director in collaboration with the community department directors. Once awarded, the team member will receive a $150 bonus that will be grossed up and will receive a ribbon to hang on their name tag for the entire month to showcase the achievement.
MERIT INCREASES 2025:
All community and home office team members will be eligible for a merit increase along with their performance evaluation annually in April starting in 2025. Team members will no longer be assessed on their anniversary start date. Executive Directors and Department leaders will still be eligible for merit and evaluation annually in March. We are pleased to announce that PRN team members will now also be eligible for a merit increase!
Team members will no longer complete self-assessments, only the supervisor will complete the Performance Evaluation form and will review the form with the team member. A training will be held in March to help prepare department directors to complete the Evaluation form and goals.
LOCATION: Richmond, VA
OPENED: 1982, RUI’s 1st community
SIZE: 181 Apartments
FEATURES: Newly renovated lobby, bistro, gym, and LUXE Unlimited Salon and Spa room
HIGHLIGHTS: Offers spacious studio, one-bedroom, and two-bedroom apartment styles. Conveniently located directly beside Chippenham Hospital and only 10 minutes from downtown Richmond.
CONNECT WITH US
Be sure to give each of our pages a follow to keep up to date with what each of our communities are up to through liking, sharing, and leaving reviews on our social media pages and postings!
RETIREMENT UNLIMITED, INC
SOCIAL MEDIA PAGES
CORPORATE PAGES
COMMUNITIES
RETIREMENT UNLIMITED, INC.
RETIREMENT UNLIMITED, INC.
RETIREMENT UNLIMITED, INC.
LUXE UNLIMITED SALON & SPA
LUXE UNLIMITED SALON & SPA
AARONDALE
ASHLEIGH AT LANSDOWNE
THE BARRINGTON AT HIOAKS
BAY LAKE
HEATHERWOOD
THE HIDENWOOD
PAUL SPRING
THE WELLINGTON AT LAKE MANASSAS
THE WESTMONT AT SHORT PUMP
WOODLAND HILLS
BRANDYWINE DRESHER ESTATES
To submit photos, stories, or if you are interested in contributing an article, recipe, or best practice to be considered for inclusion in our next edition of RUInsights, please email Danielle Hagenseker at Danielle.Hagenseker@rui.net.
