Latest Cisco 500-440 Certification Exam Sample Questions and Answers

How to Prepare for Cisco 500-440 (UCCED) Certification?

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500-440 Exam Detail Vendor

Cisco

Exam Code

500-440

Full Exam Name Number of Questions

Designing Cisco Unified Contact Center Enterprise 65-75

Sample Questions

Cisco 500-440 Sample Questions

Practice Exams Passing Score

Cisco Unified Contact Center Enterprise Specialist Practice Test Variable (750-850 / 1000 Approx.)

Time Limit

75 minutes

Languages

English

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How to Prepare for 500-440 ❏Know and study complete syllabus content from Books ❏Perform enough practice with Cisco system with related Cisco 500-440 certification subjects

❏Identify the key configuration, workflow and data flow ❏Perform with online practice exams on NWExam.com for Cisco Unified Contact Center Enterprise

❏Identify your weak areas from practice test and do more practice with system ❏Repeat practice exams and try to score 100% on www.nwexam.com

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Cisco 500-440 Certification Syllabus Content Topic

Weight

Describe the Features and Functionality of the Cisco Unified CCE Solution

23%

Identify the Design Considerations for Cisco Unified Communications Manager in a Cisco Unified CCE Solution

11%

Identify the Network Design Considerations in a Cisco Unified CCE Solution

19%

Identify the Design Considerations for Cisco Unified ICM, Cisco Finesse, Cisco 23% Unified CVP, and Cisco Unified Intelligence Center in a Cisco Unified CCE Solution Describe the Sizing Process for Contact Center Resources and Cisco Unified CCE Components

13%

Describe the Virtualization Environment for Contact Center Resources and Cisco Unified CCE Components

11%

Cisco

500-440 Exam Questions 100% Guaranteed Success with NWExam.com

01. Which option describes when a call type is assigned to a call in the Cisco Unified Contact Center Enterprise system? a) when the call is routed to an agent b) when the call is first post-routed from Cisco Unified Customer Voice Portal c) when the call terminates and data is written to the Cisco TCD table d) when a call-routing script hits the first Queue to Skill Group node 100% Guaranteed Success with NWExam.com

ANSWER: b) when the call is first post-routed from Cisco Unified Customer Voice Portal 100% Guaranteed Success with NWExam.com

02. How does the Cisco Unified Contact Center Enterprise solution encrypt the logger database? a) AES b) SHA c) MD5 d) TLS

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ANSWER: c) MD5

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03. Which two statements about Cisco Unified Mobile Agents are true? (Choose two.) a) An additional voice gateway is required for Silent Monitoring. b) They extend and connect. c) They perform call control features (example: Hold/Conference/Transfer) only from the agent desktop. d) They are limited only to PSTN phones and mobile phone; IP phones are not supported.

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ANSWER: a) An additional voice gateway is required for Silent Monitoring. c) They perform call control features (example: Hold/Conference/Transfer) only from the agent desktop.

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04. In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.) a) administration server b) real-time data server c) analytical server d) recording server e) static server f) performance server 100% Guaranteed Success with NWExam.com

ANSWER: a) administration server b) real-time data server

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05. Which attribute can be created in Cisco Unified Contact Center Enterprise Precision Routing? a) Boolean or proficiency b) string or integer c) Boolean or integer d) proficiency or array

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ANSWER: a) Boolean or proficiency

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More Info on Cisco Certification ▶ For more information on Cisco Certification please refer to FAQ ▶ A Cisco 500-440 certification is increasingly becoming important for the career of employees in IT field. ▶ The fees information are for the informative purposes and do not serve as an official offering and are subject to change.

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