[PDF] Actual Cisco 600-460_UCCEIS Certification Exam Sample Question a

How to Prepare for Cisco 600-460 (UCCEIS) Certification?

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600-460 Exam Detail Vendor

Cisco

Exam Code

600-460

Full Exam Name Number of Questions

Implementing and Supporting Cisco Unified Contact Center Enterprise 65-75

Sample Questions

Cisco 600-460 Sample Questions

Practice Exams Passing Score

Cisco Unified Contact Center Enterprise Specialist Practice Test Variable (750-850 / 1000 Approx.)

Time Limit

75 minutes

Languages

English

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How to Prepare for 600-460 ❏Know and study complete syllabus content from Books ❏Perform enough practice with Cisco system with related Cisco 600-460 certification subjects

❏Identify the key configuration, workflow and data flow ❏Perform with online practice exams on NWExam.com for Cisco UCCEIS

❏Identify your weak areas from practice test and do more practice with system ❏Repeat practice exams and try to score 100% on www.nwexam.com

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Cisco 600-460 Certification Syllabus Content Topic

Weight in exam

Describe the Fault Tolerant Characteristics of the Cisco Unified Contact 14% Center Enterprise Solution including Cisco Unified Customer Voice Portal, Cisco Unified Intelligence Center, and Cisco Finesse Describe the Installation Process for ICM Components of the Cisco Unified 21% Contact Center Enterprise Solution including Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse Describe the Call Flow Scripting Process in Cisco Unified ICM and Cisco Unified CVP for the Cisco Unified Contact Center Enterprise Solution

18%

Understanding Cisco Unified CCE Tools Including Cisco Unified ICM, Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse Tools

16%

Identify Cisco Unified ICM, Cisco Unified CVP, and Cisco Finesse

11%

Understanding Cisco Unified CCE Agent Supervision Issues and Considerations

7%

Understanding Cisco Unified CCE Solution Call Flow Issues and Considerations

13%

Cisco

600-460 Exam Questions 100% Guaranteed Success with NWExam.com

01. You have deployed a VXML application named MyVXMLApp. Which variable name must be passed using one of the user.microapp.ToExtVXML ECC variables? a) appname=MyVXMLApp b) app=MyVXMLapp c) vxmlapp=MyVXMLApp d) application=MyVXMLApp

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ANSWER: d) application=MyVXMLApp

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02. In the Cisco Unified Contact Center Enterprise solution, what is affected when utilizing significant digits? a) which VXML gateway the call is placed in b) determines how many digits of the dialed number are significant c) external phone number CallerID d) agent ACD extension length

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ANSWER: a) which VXML gateway the call is placed in

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03. Which list of scripting objects is valid in a Consider If formula for Precision Queue? a) Call, Attribute, SkillGroup, Call Type b) Call, PQ, SkillGroup, Call Type c) Call Type, PQ, Attribute, Call d) Call, Call Type, Proficiency, SkillGroup

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ANSWER: b) Call, PQ, SkillGroup, Call Type

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04. In the Cisco Contact Center Enterprise solution, which process is responsible for peer-to-peer synchronization? a) mds b) ccagent c) router d) opc

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ANSWER: a) mds

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05. Which statement about administrative scripts in the Cisco Unified Contact Center Enterprise solution is true? a) Administrative scripts can run more than one time per second. b) Administrative scripts must be associated with a call type. c) Administrative scripts can use a DB Lookup node. d) Administrative scripts can use an ICM Gateway node.

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ANSWER: c) Administrative scripts can use a DB Lookup node.

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