Cisco UCCEIS 600-460 Certification Guide and Latest Questions Answers

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600-460 UCCEIS Certification Guide Cisco UCCEIS 600-460 Certification Questions Answers

Get complete detail on 600-460 exam guide to crack Unified Contact Center Enterprise. You can collect all information on 600-460 tutorial, practice test, books, study material, exam questions, and syllabus. Firm your knowledge on Unified Contact Center Enterprise and get ready to crack 600-460 certification. Explore all information on 600-460 exam with number of questions, passing percentage and time duration to complete test.

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Cisco Unified Contact Center Enterprise 600-460 Certification Exam Details Cisco 600-460 certifications are globally accepted and add significant value to any IT professional. The certification gives you a profound understanding of all the workings of the network models and the devices that are utilized with it. NWexam.com is proud to provide to you the best Cisco Exam Guides.

The Cisco 600-460 Exam is challenging, and thorough preparation is essential for success. This cert guide is designed to help you prepare for the Unified Contact Center Enterprise certification exam. It contains a detailed list of the topics covered on the Professional exam. These guidelines for the UCCEIS will help guide you through the study process for your certification.

To obtain Implementing and Supporting Cisco Unified Contact Center Enterprise certification, you are required to pass UCCEIS 600-460 exam.

This exam is created keeping in mind the input of professionals in the

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industry and reveals how Cisco products are used in organizations across the world.

600-460 Implementing and Supporting Cisco Unified Contact Center Enterprise Exam Summary ● Exam Name: Implementing and Supporting Cisco Unified Contact Center Enterprise ● Exam Code: 600-460 ● Exam Price: $300 (USD) ● Duration: 75 mins ● Number of Questions: 65-75 ● Passing Score: Variable (750-850 / 1000 Approx.) ● Recommended Training: Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) 2.0 ● Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) 2.0 ● Deploying Cisco Unified Contact Center Enterprise (DUCCE) 2.0 ● Exam Registration: PEARSON VUE ● Sample Questions: Cisco 600-460 Sample Questions ● Recommended Practice: Cisco Unified Contact Center Enterprise Specialist Practice Test

Topics covered in the Unified Contact Center Enterprise 600-460 Exam Section

Weight

Describe the Fault Tolerant Characteristics of the 14% Cisco Unified Contact Center Enterprise Solution including Cisco Unified Customer Voice Portal, Cisco

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Unified Intelligence Center, and Cisco Finesse Describe the Installation Process for ICM 21% Components of the Cisco Unified Contact Center Enterprise Solution including Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse Describe the Call Flow Scripting Process in Cisco 18% Unified ICM and Cisco Unified CVP for the Cisco Unified Contact Center Enterprise Solution Understanding Cisco Unified CCE Tools Including 16% Cisco Unified ICM, Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse Tools Identify Cisco Unified ICM, Cisco Unified CVP, and 11% Cisco Finesse Understanding Cisco Unified CCE Agent Supervision 7% Issues and Considerations Understanding Cisco Unified CCE Solution Call Flow 13% Issues and Considerations

What type of questions is on the Cisco 600-460 exams? ● ● ● ● ●

Single answer multiple choice Multiple answer multiple choice Drag and Drop (DND) Router Simulation Testlet

Unified Contact Center Enterprise 600-460 Practice Exam Questions.

Grab an understanding from these Cisco 600-460 sample questions and answers and improve your 600-460 exam preparation towards attaining a Implementing and Supporting Cisco Unified Contact Center Enterprise 600-460 Unified Contact Center Enterprise

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Certification. Answering these sample questions will make familiar with the types of questions you can expect on the actual exam. Doing practice with Unified Contact Center Enterprise UCCEIS questions and answers before the exam as much as possible is the key to passing the Cisco 600-460 certification exam.

600-460 Implementing and Supporting Cisco Unified Contact Center Enterprise Sample Questions:Q1. Which three statements about Multi Line Agent mode in a Cisco Unified Contact Center Enterprise deployment are true?

(Choose three.) a) It monitors and reports calls on all lines on the phone. b) Allows Unified CCE to support Join Across Line and Direct Transfer Across Line features on the phone. c) It monitors and reports of calls on only one line on the phone. d) It requires a busy trigger of 2 (call waiting), although calls cannot be forwarded to other extensions on the phone when busy. e) It requires a maximum of two call appearances. f) Shared lines are supported on ACD lines but not on non-ACD lines. g) Call Park is supported on ACD and non-ACD lines Answer: a, b, e Q2.Which option describes what a value "0" for Maximum Callbacks Per Calling Number represents for Courtesy Callback? a) No Courtesy Callbacks are allowed. b) Callbacks have been temporarily suspended for dialed number c) Any number of callbacks are allowed. d) Courtesy Callbacks start when "0" calls are in the queue.

Answer: c Q3. Which two statements about when you install/deploy Cisco Unified Contact Center Enterprise VMs on VMware ESXi hosts are true?

(Choose two.) a) You can enable hyper-threading at the hypervisor level.

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b) You cannot enable hyper-threading, but you can over-subscribe the vCPU and vRAM. c) You can enable hyper-threading at the Guest OS level. d) You can enable hyper-threading at the hypervisor level, but you cannot over-subscribe the vCPU and vRAM. e) You cannot enable hyper-threading at the hypervisor level.

Answer: c, e Q4. Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using the Contact Center Enterprise solution with Cisco Finesse? a) Add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team. b) Add team in ICM, add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team in Cisco Finesse. c) Add team in ICM, add Not Ready reason code in Cisco Finesse, add reason code to team in Cisco Finesse. d) Add team in ICM, add Not Ready reason code in ICM, add reason code to team in Cisco Finesse.

Answer: b Q5. In the Cisco Contact Center Enterprise solution, which process is responsible for peer-to-peer synchronization? a) mds b) ccagent c) router d) opc Answer: a Q6. Which statement about administrative scripts in the Cisco Unified Contact Center Enterprise solution is true? a) Administrative scripts can run more than one time per second. b) Administrative scripts must be associated with a call type. c) Administrative scripts can use a DB Lookup node. d) Administrative scripts can use an ICM Gateway node.

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Answer: c Q7. Which list of scripting objects is valid in a Consider If formula for Precision Queue? a) Call, Attribute, SkillGroup, Call Type b) Call, PQ, SkillGroup, Call Type c) Call Type, PQ, Attribute, Call d) Call, Call Type, Proficiency, SkillGroup Answer: b Q8. The current operating status for multiple devices is displayed in the Cisco Unified Customer Voice Portal OAMP Control Center tab within the Operations Console web page. Which three devices show an operating status?

(Choose three.) a) Cisco Unified Communications Manager b) Cisco Unified CVP reporting server c) SIP proxy server d) Cisco Unified CVP call server e) Cisco Unified Contact Center Enterprise server f) VXML gateway g) Cisco Unified CVP VXML server Answer: b, d, g Q9. In the Cisco Unified Contact Center Enterprise solution, what is affected when utilizing significant digits? a) which VXML gateway the call is placed in b) determines how many digits of the dialed number are significant c) external phone number CallerID d) agent ACD extension length Answer: a Q10. You have deployed a VXML application named MyVXMLApp. Which variable name must be passed using one of the user.microapp.ToExtVXML ECC variables?

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a) appname=MyVXMLApp b) app=MyVXMLapp c) vxmlapp=MyVXMLApp d) application=MyVXMLApp Answer: d

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