Case study: Major NSW Infrastructure agency

This agency is responsible for health capital works over $10 million in NSW. Much of their work involves procuring the right services to plan, design and construct health facilities.

They had a legacy Oracle solution and a custom in-house procurement platform to manage over 110 active projects. The prospect of changing systems was daunting but they recognised the risks of continuing to use outdated software.

RSM worked closely with leaders in the finance, procurement and IT teams to conduct a detailed tier 1 ERP software selection for the agency. Our Digital Advisory and Risk Advisory teams actively guided the solution scoping and documented the requirements of any new system.

RSM also conducted an extensive solution screening involving three vendors over several months in order to gain insights into the requirements fit, pricing and an indication of what the implementation plan and timeline would look like.

Armed with this full analysis, the team at Health Infrastructure ultimately decided to work with their existing ERP solution on an upgrade path. The work done gave the agency complete comfort in their decision and clear next action steps to take to senior leaders.