Page 1

MultiChoice Expands into Gambling with Stake in Nigerian Sportsbetting Operator

Sportsbetting and Online Gambling will Double in Africa by 2025

TCSJOHNHUXLEY Refurbs Avani’s Botswana Casino

NOVOMATIC AFRICA Partners with The Rank Group on yet Another Successful Casino Opening

EDITOR Roy Bannister Editor-at-Large Bill Healey ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za LAYOUT AND DESIGN Nicole Cook Email:nicole@graphicd.co.za

From the Editor: 2020.. What a Year! No-one could have foreseen the global impact that the pandemic would have had on society, business, and on the gaming industry. As land-based operations were forced into lockdown, online gaming flourished.. and continues to do so. This issue of Gaming for Africa magazine is dominated by online gaming developments in Africa, but also features some exciting news from TCSJOHNHUXLEY in Botswana and Novomatic Africa on land-based business in Malawi.. a sign of the recovery of the land-based gaming industry. With the easing of restrictions and a Covid vaccine on the horizon, land-based gaming looks set for a recovery in the new year. This, alongside the huge numbers being predicted for online gaming and sportsbetting growth in Africa (as touted by Ed Birkin on page 6 of this issue), will see a new Spring for gaming on the continent. Watch the full video of Ed’s presentation at the on-demand link to the recent ICE Africa Digital event.

PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage. Press releases are published in good faith and the publishers assume that information provided is correct. Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme. National Responsible Gambling Counselling Line – 0800 006 008

Roy Bannister

Contents 2

MultiChoice Expands into Gambling with Stake in Nigerian Sportsbetting Operator


Sunbet Pushes Button on Betgames


Peermont Launches PalaceBet.co.za Online Sportsbook


Sportsbetting and Online Gambling will Double in Africa by 2025


Aruze Wins Platinum Award


World had 7.451m Gaming Machines in 2019


Evolution Services SA to Distribute Ezugi and Evolution Products in South Africa


Western Cape Gambling Amendment Stalls due to Differing Legal Opinions


Evolution Services South Africa added to PalaceBet.co.za


umAfrika Partners with JCM Global to Distribute Groundbreaking Billing Technology


Peter Guthrie appointed Slots Manager at Carnival City


NOVOMATIC AFRICA Partners with The Rank Group on yet Another Successful Casino Opening


TCSJOHNHUXLEY chosen to supply Avani Gaborone Resort and Casino, Botswana


Regulatory Matters - has your business begun its protection of personal information journey?


Kenya Parliament Amends Gaming Bill to Permit Gambling Mobile Money Payments


SARGF Hosts Webinar for Responsible Gambling Month


Celebrating 1 Year of NOVOMATIC Linked Success at Carnival City


Suncoast Welcomes New Operations Director


Eastern Cape Gambling Board CEO Elected as IAGR President


Indian Live Dealer Games Suite now available to South African Audiences


Tati Tsunke Appointed Boardwalk Casino GM


African Gambling Regulators & Associations Gaming For Africa


MultiChoice Expands into Gambling with Stake in Nigerian Sportsbetting Operator South African pay TV operator Multichoice has acquired a 20% stake in BetKing, a gambling company with major operations in Nigeria. The value of the deal is said to be worth R1.8 billion. The company revealed the details when presenting its half-year to September results, saying BetKing is a high-growth sports betting group with operations in Nigeria, Kenya and Ethiopia. MULTICHOICE SAID it had bought the shareholding in order to expand the group’s entertainment ecosystem further. “Sports betting is an interesting market that is aligned to our pay-TV business,” said MultiChoice CEO Calvo Mawela in a recent media interview. “We have a lot of sport on our platform, and many people that are betting watch more games.” he said. “BetKing started in Nigeria and has shown rapid growth over the past two-and-a-half years, according to the CEO. “They plan to be pan-African and will be entering South Africa at some stage, too,” Mawela said.

Sunbet Pushes Button on Betgames Sun International’s SunBet, South Africa’s leading online gaming company, will be offering BetGames.TV, a live dealer betting games supplier, as part of its portfolio of games. This means that SunBet’s players will gain access to BetGames.TV’s portfolio of live dealer content, including titles such as Wheel of Fortune and War of Bets, as well as its recently enhanced lottery offering, proven to greatly drive operator revenue across the continent. SUNBET WILL integrate the catalogue via the Bede platform, which will guarantee that BetGames.TV’s content will be fully optimised for delivery and the end user, while Bitville Gaming will project manage the initial launch. SunBet General Manager, Nitesh Matai,


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said that “online gaming is booming in our region and BetGames.TV will be an ideal partner to help deliver live dealer content to players, whether in the comfort of their own homes or within our land-based estate in the nearest future.

“Sun International strives to offer the best, most entertaining games around and there’s no doubt that this partnership, facilitated through Bede’s platform, will confirm our position as one of the leading entertainment providers in South Africa and beyond.

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Peermont Launches PalaceBet.co.za Online Sportsbook Leading African gaming and hospitality group, Peermont Hotels, Casinos and Resorts has launched its first online property in the form of PalaceBet.co.za, a sports book and live games platform with fixed-odds betting. Having been awarded a sports betting licence by the Western Cape Gambling and Racing Board (WCGRB) this year, PalaceBet.co.za, has been a long-term goal for the popular resort group that has the legendary Emperors Palace in its stable. ‘GAMING IS our core competency and this is simply the next evolution to our offering. Peermont has always been on the pulse of the gaming industry, and with our pedigree online was the next logical step with a premier sports betting brand,’ says Peermont Chief Executive Officer Nigel Atherton, referring to PalaceBet. The brand is an amalgamation of the well-

A toast to the opening of Peermont’s first online sports book, PalaceBet, by (left to right) International Gaming Executive Bob Yearham, Western Cape Gaming Board ICT Head Alwin Matthews, Peermont CEO Nigel Atherton, Western Cape Gaming Board CEO Primo Abrahams, Western Cape Gaming Board Compliance Head Robin Bennet, PalaceBet.co.za General Manager Iain Gutteridge and Peermont Gaming Executive Billy Gray.

known Emperors Palace resort and it’s parent brand, garnering value off their innovative approach and renowned dedication to customer service. ‘In our minds it made sense to leverage off our flagship brand by making use of the name Palace and combining it with elements from the Peermont design,’ says Atherton of the inspiration for the brand. PalaceBet offers sports betting guests and casual online players the opportunity to choose from an assortment of betting opportunities on all major sports and leagues ranging from South African staples of soccer, rugby and cricket to boxing motorsports and tennis. Also, in the library, PalaceBet offers fixed-odds betting on a series of licenced live game products, including popular titles Dream Catcher, Deal or No Deal, Monopoly, Wheel


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of Fortune and Crazy Time. The new sports betting brand will be powered by Draftkings software, offering state of the art interaction, and is bolstered with industry leading gaming products from Bitville Gaming, Evolution Gaming and BetGames. ‘Sports books are exploding on the national landscape,’ say PalaceBet General Manager Iain Gutteridge. ‘There is an appetite for online betting and with enthusiasts looking for sports action, we’ll guarantee them all the action they could look for.’ Gutteridge has been a driving force behind establishing the PalaceBet brand . He has been with Peermont for over 20 years and has extensive gaming experience. With the world rapidly changing due to COVID-19, it made sense for us to accelerate our foray

into the market and provide a digital space that reflects our values and service ethos,’ Gutteridge concludes. Being part of the Peermont family of brands also opens up benefits for existing players at the resort chain. Members of their Peermont Winners Circle Loyalty programme will gain special insight into this world and will be able to use the programmes benefits and rewards to further enhance their choices, offering the best of both worlds when it comes to online and land based gaming entertainment. ‘With PalaceBet, it’s just another way we can live up to the promise of providing relaxing stays and exiting times… even if it’s online,’ says Atherton. For more information visit www.palacebet.co.za

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Sportsbetting and Online Gambling will Double in Africa by 2025 Africa’s leading gambling b2b event, ICE Africa, wrapped its 2020 event recently on a high note after moving to an online platform due to the global pandemic. This year’s event mainly focused on the online element of gambling across Africa, and produced a number of key insights around the current explosive growth in online gaming, as well as the predicted future growth in iGaming across the continent. AMONG THE key highlights from the event - is the current status of Africa as a key growth market and the predicted explosion in online, sportsbetting and mobile gaming in Africa, estimated to double from its $1.5bn of sportsbetting gross win in 2020 (30% of which takes place online and 45% of which is on mobile devices). Ed Birkin of H2 Gaming Capital estimates that in as little as 5 years, given the growth in mobile connectivity across Africa, this figure will almost double to betting gross win of $2.9bn (37% of which will take place online, and 60% coming from mobile devices). Set against the key statistic that, overall, Africa’s gambling gross win grew at a compound rate of over 8% per year between 2013 and 2019 - almost 4 times that of global gambling market. The event’s keynote address was provided by South Africa’s Director: Gambling Law & Policy at the Department of Tade and Industry, Nkoatse Mashamaite. South Africa’s is arguably the continent’s most sophisticated gaming jurisdiction, with numerous forms of gaming allowed, including 40 Vegas-Style integrated resort casinos, as well as sportsbetting, bingo, lottery, horseracing and AWPs. But, South Africa is yet to legalise online casino-gaming, and many industry observers believe that - in light of terrestrial casinos only having recently opened after lockdown - South Africa is looking seriously at allowing online gaming, providing a growth opportunity for investors and operators on the continent. ICE Africa Digital 2020 also provided some keen insight into the African gambling market from experienced operators who shared their experiences and advice gleaned from various jursidictions like Botswana, Nigeria, Kenya, Ghana, Rwanda,


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Mozambique and Uganda, as well as expert guidance from regulators and African gaming industry experts. An interesting glimpse into the future was also provided by Artificial Intelligence modelling that showcased how AI can be used to model best safety protocols for casinos in tracking Covid-positive players and staff. Casinos and gambling operators are sitting on vast amounts of data that they have only begun to understand to utilise in terms of AI to maximise operational efficiancies and profitability. ICE Africa Digital 2020 attracted more than 1200 registrations, with a phenomenal attendance rate of 72% with 2500+ contacts being made, 2700+ discussions created and 5900+ messages exchanged during the 3-day online event. “The terrific attendance rate for ICE Africa Digital 2020, despite this year’s move

to an online event has provided impetus for ICE Africa’s real-world event and underscores the importance of Africa as a global market in the coming years,” said Clarion Gaming’s Greg Saint, Event Director for ICE Africa. “We extend a grateful appreciation to our key sponsors and supporters, like Gold Sponsor BETB2B and others who made such a successful event possible.” If you missed ICE Africa Digital 2020, you can view all sessions and vist sponsor pages via On-Demand Access: https://www.iceafrica.za.com/access-ondemand-content Key global gaming industry events from the Clarion Gaming stable coming up shortly are SBUSA (Sportsbetting USA & Investor Summit) kicking off in early November 2020: https://www.sportsbettingusaconference. com/ and ICE London 2021: https://www.icelondon.uk.com/

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Aruze Wins Platinum Award Aruze Gaming is excited to announce that it’s product ‘Roll to Win Craps’ has received the Platinum Award from Casino Journal for Most Innovative Gaming Technology Product of 2020! You can read all about Roll to Win Craps, the other awardwinners and the Casino Journal Innovation Awards here

World had 7.451m Gaming Machines in 2019 Australian trade association GTA has completed its latest study of the number of gaming machines operated around the world in 2019. THE STUDY is one of very few authoritative investigations into jurisdictions and machine numbers that is available on the market. The Gaming Technologies Association, with nearly all of the active suppliers in the Australian market in membership, told InterGame this week that the number of authorised machines globally in 2019 was 7,431,125. This is up 39 per cent from 2018. In its own market of Australia, the GTA pinpointed that there are 192,800 machines operating, down 3,501 from the previous year. The estimate indicated that in 2019 Australia operated 2.58 per cent of the world’s legally installed machines. All jurisdictions across Australia, except for Western Australia, saw a decline in gaming machine numbers compared with the previous year. Gaming machines can be found in various establishments internationally, from casinos to cruise boats, clubs and local bars, racing venues, amusement parlours, restaurants, petrol stations and even in corner stores and cafes. The World Count of Gaming Machines, as the report is named, illustrates the evolving nature of the industry, both in Australia and internationally. It found that Japan has the most gaming machines in the Asia Pacific region with 4,195,930; the US has the most in North America with 900,704; Argentina leads in South America with 97,555; Italy in Europe with 407,267; and South Africa is the leader in terms of numbers in Africa with 37,815. The GTA first commissioned the World Count of Gaming Machines in 1999 in response to unfounded and exaggerated figures that were circulating at that time. A copy of the report can be found on http://gamingta.com/the-world-count-of-gaming-machines-2019/


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Evolution Services SA to Distribute Ezugi and Evolution Products in South Africa Evolution Services South Africa, is a joint project set up by Evolution and its subsidiary Ezugi and was incorporated on the 24th June 2019 for the purpose of applying for a National Manufacturers License, to be able to sell/distribute the world class Evolution and Ezugi Live Dealer fixed odds games, to Bookmakers in South Africa. The license was approved and granted by the Western Cape Gambling and Racing Board on the 23rd of December 2019. EVOLUTION SERVICES SA is a wholly owned subsidiary of Evolution, a company listed on the Nasdaq Stockholm, with offices throughout the world. Evolution was founded in 2006 and is a market leader in live dealer and RNG games. In 2020 Evolution was crowned Live Casino Supplier of the Year for eleventh year running at the EGR B2B Awards. Evolution product offering can be viewed on www.evolution.com In October 2018 Evolution acquired Ezugi. Ezugi was founded in 2012 by Kfir Kugler, who has remained on as its CEO. Ezugi, provides cutting edge mobile and web live dealer gaming and lottery, to online and mobile operators, land-based casinos and betting shops around the world. In a relatively short space of time Ezugi, has grown into an industry giant, broadcasting from seven studios around the world, including Europe, Asia, Latin America, North America and Africa (including South Africa). Betting World with a retail network of more than 60 outlets, was Ezugi’s first customer in South Africa and the Bet on Numbers, daily live lottery draws, every 3 minutes, has gone from strength to strength, since launch in early 2017. Ezugi’s team is made up of industry professionals and talented developers, who strive to deliver the ultimate gaming experience. Ezugi games can easily be integrated into any cashier system seamlessly and supports all 3rd party EPOS. Ezugi’s exciting full suite of products can be viewed at www.ezugi.com On the back of the Betting World success with the Bet on Numbers product, Evolution and Ezugi will be expanding their product offering, in line with regulatory approval and the applicable Letter Of Certification (LOC), to the rest of the South African fixed odds market. Ezugi’s world class cashier system has been approved in South Africa since early 2017. Initially under Betting World’s manufacturer licenced, however, it obtained a LOC in February 2020 under Evolution Services SA National Manufacturer’s Licence. This effectively means operators throughout South Africa, can now utilise the Ezugi cashier system in their retail


Gaming For Africa

operations and onward sell the retail games in their retail outlets and or integrate it seamlessly into their existing wagering software. Currently the cashier has three approved games: Bet on Numbers (BoN) – a live lottery draw from Ezugi’s studio in Latvia every 3-4 minutes with 6 balls dropping from a barrel of 49. Ezugi 20- A Keno style lottery draw of 20 balls dropping from the basket of 80 balls. Golden Balls – a quick and easy game with 12 betting options and bonus returns to players when one or more of the three “golden balls’ from the 39ball drum, drop in a round. Attached to the above is a unique loyalty program that via an “app” tracks player spend which then in turn earns them free loyalty bets. More games are in production that will be added to complement the existing suite of games in 2021. Over the Table Live Roulette from a land-based casino and Evolution’s very popular Dream Catcher are examples of the additional games. In conjunction with its retail solution, Evolution Services SA is able to offer online operators licenced in SA, with the full suite of Evolution and Ezugi Live dealer fixed odds games via a seamless API integration into their software/platform. Operators will have access to a world-class portfolio of First Person fixed-odds games, classic games and game show-themed games, including popular titles such as Crazy Time, Deal or No Deal Live and Dream Catcher. Cape Town Offices Evolution Services SA has an office in Cape Town, which is its head office and a satellite office in Johannesburg. Dean is assisted by Wayne Kupritz, who joined the company along with Dean, form the word go, in December 2019 as the IT Operations Manager. Wayne has been in the betting industry for over twelve years mainly in the project management and IT space. In a short space of time the company has grown way beyond expectation and Alexa Lebreton was onboarded in September 2020 to compliment the growing business as a Key Account manager. Alexa was previously an area manager for Vukani Gaming in the LPM industry. With further and sustained growth expected, especially in the retail market, more personnel will be onboarded as this growth materialises.

Evolution Services Headed by Industry Expert Dean Finder Dean has been involved in the betting industry for over 30 years. As both an independent bookmaker and Chairman of the bookmaker’s association in the Western Cape from 1998-2013. In 2013 Dean sold his betting operation to concentrate on his horse racing betting odds consultancy and consequently, assumed the role of GM of the bookmaker’s association. In August 2015, Dean joined Phumelela Gaming and Leisure as their fixed odds executive and COO of Betting World. On the back of his successful turnaround of Betting Worlds fortunes in a short space of time, Dean was also handed the Legal and Compliance portfolio as the responsible executive in Sept 2017. In September– December 2018 Phumelela experienced changes at senior management level, which resulted in Dean considering his options and ultimately resigning in April 2019. Dean agreed to Phumelela’s request to remain on as a consultant for a year, however, terminated his consultancy and joined Evolution Services SA as their CEO on the 1st of December 2019.

Western Cape Gambling Amendment Stalls due to Differing Legal Opinions The Western Cape Nineteenth Gambling and Racing Amendment Bill appears to have stalled due to differing legal opinion around the constitutionality of some of the proposed changes that the amendment will bring about. THE BILL aims to address the increasing funding shortfall of the Western Cape Gambling and Racing Board – the Board historically got revenue from exclusivity fees. Casino operator licences were allocated to each of the regions for a period of ten years, for which an exclusivity fee was payable. This period of exclusivity has expired, leaving a revenue shortfall. The Board also received revenue from Limited Gambling Machine Operator Fees. The Act is being amended and provides for these fees to be paid for a ten-year period. As a result of the loss of these two revenue streams the Board has become

increasingly reliant on transfer payments from the Provincial Treasury. Among the proposals tabled to address this shortfall are the reintroduction of a LPM Operator Fee, as well as a Casino Operator Fee. Among the ideas presented in a briefing to the standing committee on finance and economic opportunities by the provincial treasury was an amendment to the law that would permit the moving of existing casinos to other areas. Originally, casinos were established in five of the province’s district municipal regions, and owners were each granted a

licence to operate exclusively for a 10-year period in a designated area. The exclusivity periods have now expired. Deputy director-general for Fiscal and Economic Services Anthony Phillips said: “The 19th amendment to the Western Cape Gambling Act looks at efforts to make the board self-sustainable. It carries the introduction of a casino operator fee as well as a limited payout machine operator fee. “It also provides for the accruing of certain fees to the board to aid selfsustainability,” said Phillips, adding there were two more amendments in the pipeline.

Evolution Services South Africa added to PalaceBet.co.za Evolution Services South Africa, the joint project set up by Evolution and its subsidiary Ezugi, has signed an agreement with leading gaming and hospitality group, Peermont Hotels, Gaming and Resorts. THE AGREEMENT will see Evolution’s suite of live dealer fixed-odds games available on Peermont Hotels, Gaming and Resorts’ newly launched sportsbook PalaceBet.co.za. Players at PalaceBet. co.za will have access to a world-class portfolio of First Person fixed-odds games, classic games and game show-themed games, including popular titles such as Crazy Time, Deal or No Deal Live and Dream Catcher. Peermont Chief Executive Officer Nigel Atherton said: “Peermont has always been an industry leader and we pride ourselves


Gaming For Africa

on partnering with world-class operators like Evolution. Their suite of games are a welcome addition to PalaceBet and will provide a great experience for our bettors.” Dean Finder, CEO of Evolution Services SA, commented: “We are delighted to be working with Peermont and we are sure that our wide range of unique live dealer fixedodds solutions are the perfect addition to PalaceBet.co.za’s offering.” Finder continued: “We are also looking forward to growing our partnership together

with the exciting opportunities around OTT Roulette and studio opportunities with Peermont in their land-based venues.” PalaceBet General Manager Iain Gutteridge added: “We are very excited at the long-term prospects of this joint partnership. Peermont is the first land-based casino to enter the sports betting market in South Africa. The prospect of Peermont attracting some of their VIP and loyalty clients to the PalaceBets sportsbook, is a very exciting prospect for both of us.”

umAfrika Partners with JCM Global to Distribute Ground-breaking Billing Technology True to our mission to deliver innovative solutions to our customers, umAfrika Gaming Technologies is proud to announce an exciting partnership that will expand its product offering. This follows JCM Global signing an agreement with umAfrika, that will see it distributing award-winning automated transaction technologies in South Africa, Sub-Saharan Africa, and Indian Ocean Islands. RECOGNISED FOR its success in the casino and gambling industry, umAfrika Gaming Technologies is a majority black-owned company that has exclusive distribution rights to Aristocrat gaming products in Africa. 2018, saw an expansion to the business when it introduced electronic bingo terminals to the market and later securing distribution rights to StylGame Chairs. JCM Global is one of the world’s leading transaction technologies supplier for the gaming, banking, kiosk, retail, and vending industries. It is trusted by operators, manufacturers, and integrators for its unsurpassed service and support on six continents. JCM’s extensive line of awardwinning products set global standards with ground-breaking peripheral transaction components that optimise cash management. The two have joined forces to offer intelligent bill validators to the market. Currency and transaction management equipment have been the foundation of several industries in Africa. The gaming industry in Africa is such an industry that depends severely on this technology. Bill acceptors were introduced to the gaming floors of South Africa in the early 90’s and have become

a crucial component in the gaming machine for transactions. The partnership is a result of umAfrika’s realisation that as the years have progressed billing technologies have become smarter with improved efficiency and security to maximise convenience. With more than 160 years combined industry experience among staff, umAfrika will soon be initiating a phased in approach for the distribution

of JCM products within the local market. The initial phase will involve assisting Zootny with technical support and electronic bench repairs. The second phase will see an expansion in JCM sales and technical staff at umAfrika. We believe in uplifting and empowering people, as such our technical learnership will now involve a JCM training programme which will enable learners to service JCM products at all major casinos in South Africa and umAfrika offices. Mike Alexander, Managing Director at umAfrika Gaming Technologies commented, “We are thrilled to be establishing this strategic partnership with JCM. Our corporate vision is to become market leaders, trusted advisors, and a preferred supplier to provide sustainable growth and profitability to our stakeholders. Partnering with JCM is one of many ways we are achieving this. The combination of umAfrika and JCM’S strengths will allow customers to save time and money while integrating smart billing technologies into their facilities.” For more information on JCM’S award-winning products to be distributed by umAfrika, please visit www.umAfrika.co.za and follow us on Facebook, LinkedIn and Instagram.

Peter Guthrie appointed Slots Manager at Carnival City Sun international is pleased to announce that Peter Guthrie will be moving from Meropa Casino to Carnival City Casino as their new Slots Manager from 01 November 2020. The move is part of the hotel and leisure company’s Talent Mobility process. AFTER MATRICULATING from Kingsway High School in Kwa-Zulu Natal, Guthrie furthered his studies at Wits Business School and obtained a certificate in Programme and Management Development. In addition to this, he has attended multiple in-house training courses including the Business Leadership Programme and Slots Management Development Programme to name a few. Guthrie joined the group in 1989 and, over the years has held various positions. Guthrie brings a wealth of experience to Carnival City, having worked in the dynamic hospitality and gaming industry for over 31 years. Starting off his career at Sun International’s Wild


Gaming For Africa

Coast Sun, Guthrie has moved around in the company and worked at various units including the group’s iconic Sun City in the North West Province. He has held the position of Slots Shift Manager at Sun City; Assistant Slots Manager and Slots/Operations Manager at Naledi Sun; Slots Manager at Flamingo and Meropa Casino. He was the General Manager at Flamingo Casino and most recently, the General Manager at Sun International’s Meropa Casino in Polokwane.

Over the years, he has become known for his professionalism, approachableness and his innovative ways of encouraging, motivating, uplifting and developing his staff. “I look forward to engaging with the team at Carnival City and seeing how I can be of value to this team, so we can all work together to benefit our two greatest assets: our people and our customers.” Peter will be replacing Karthy Padayachee.

NOVOMATIC AFRICA Partners with The Rank Group on yet Another Successful Casino Opening On the 22nd of October a picturesque scene was set in decorative dice & casino chip pieces, signature golden peacock crafts, the lobby cladded with scenic flower arrangements and a Casino Marina Blantyre branded banner wall. The Rank Entertainment Holdings group was set to welcome esteemed guests through its doors to yet another grand opening of one of their casinos. CASINO MARINA Blantyre is situated at the prestigious five-star Sogecoa Golden Peacock Hotel. It is the group̀s second casino in Malawi and the latest addition to the Casino Marina foot print. The group’s other casinos are situated in major cities around East Africa, namely Maputo, Beira, Lusaka, Harare, Lilongwe and now also in Blantyre. The event was very prestigious with government officials and socialites in attendance. The ribbon cutting ceremony was officiated by the Malawi Minister of Tourism, Culture & Wildlife, Hon. Michael Usi. The Minister delivered a moving speech in praise of the Rank Holdings Group and its commitment to invest in Malawi. The Minister̀s speech was met with a sincere speech of gratitude delivered by Mr Rahul Wijeratne (Executive Director, Rank Entrainment Holdings) whom reiterated the Rank Group̀s commitment and confidence in Malawi as an investment destination and the prospects of the Casino Marina investment vehicle. The presence of TV Personalities and a broadcasting network captured the moment and made for a

spectacular evening with performances by local, traditional dancers and a festive flare of confetti and fireworks. Novomatic Africa is proud to have yet again partnered with the Rank group on another Casino Marina installation, showcasing the Novomatic all time classic cabinets and games. Casino Marina Blantyre has a total of 30x slot

Terrence Mushwana & Tom Arlcon - General Manager - Casino Marina Blantyre & Casino Marina Lilongwe

Terrence Mushwana - Regional Sales & Technical Executive -Novomatic Africa, Rahul Wijeratne -Executive Director - Rank Entertainment Holdings


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machines on the main floor and 4x slots in the Salon Privé. Novomatic Africa installed 10x of its Classic slim cabinets, the FV624a NovoStar® II 2.24 boasting dual 23.8” LED HD screens and Stirring gamesynchronized XL LED illumination. An Additional 2x FV624a Cabinets are installed in the Salon Privé. Terrence Mushwana, Sales & Technical Executive NOVOMATIC AFRICA, says the Novomatic Gaminator® Cabinet is an all-time favourite in the Sub Sahara Africa market and the NovoStar® II Cabinet returns, with a plethora of classic games for your everyday player in the refined and secure CoolFire II-s (Safe) Platform, with an added 6th reel and extra bet game features. To name a few classic and fruit games, the game pack features the Plenty of Fruit ™ 20 hot, the legendary Book of Ra™ deluxe, Sizzling Hot ™ deluxe, Lucky Lady’s Charm ™ deluxe, all packed in an exciting new Game pack “The Legend Gaminator® 2T”. Tom Alcorn, General Manager Casino Marina Lilongwe and Casino Marina Blantyre added: “We are excited to have Novomatic Africa as a partner and service provider. We are confident with this latest installation in the NovoStar® II cabinet and are excited for our customers whom are familiar with the Novomatic classic games which are now exquisitely repacked and offered in refined high definition graphics and an invigorating cabinet design.”

GET YOUR HEAD IN THE GAME WITH GRIPP. DISRUPTIVE INNOVATORS IN THE GAMING INDUSTRY. GRIPP is an Internal Audit and related Advisory and Consulting company. Our agile and flexible approach places us in a unique position to tailor solutions in a cost-effective manner. We perform advisory and consulting services within the following gaming operations: Casino gambling Limited Payout Machines (LPMs) Paper & Electronic Bingo Some of our advisory reviews and consulting services include: Regulatory Compliance Reviews testing compliance to National and Provincial Minimum Standards Risk based Internal Control Reviews that focus on key control areas such as Cash Desk, Tables, Slots, Casino Administration, Points Liability, etc. Governance Reviews including King IVTM Gap Assessments, POPI Act and General Data Protection Regulation (GDPR) Assessments and Reviews. Health, Safety and Environmental Regulatory Compliance Assessments and Reviews, Business Continuity, Disaster Recovery and COVID-19 Readiness Assessments. Financial Intelligence Centre Act (FICA) Compliance and Investigative Reviews Information Technology and Cybersecurity Reviews. Designing Policy and Procedures for effective and efficient processes. GRIPP operates in South Africa, Botswana, Namibia and Lesotho. Our teams and tools are ready and available for clients across Africa.


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TCSJOHNHUXLEY chosen to supply Avani Gaborone Resort and Casino, Botswana Located in the heart of Botswana’s capital, the Avani Gaborone Resort and Casino is one of the top destinations in the region. The casino recently completed a refurbishment programme, which saw the whole gaming floor given a complete upgrade. TCSJOHNHUXLEY was delighted to be chosen by the Avani Group who have properties across Africa, to supply a range of casino equipment and accessories that formed part of the transformation. THE TCSJOHNHUXLEY team worked closely with the casino to produce a range of new custom designed tables and table tops for all the Roulette and Blackjack tables. Finishes were selected in warm tones of purple and red to complement the relaxed and inviting interior. A SaturnTM Roulette Wheel, cards, chips and accessories completed the order. Martin de Klerk, Casino Marketing Manager, Avanai Gaborone Resort & Casino commented, “I, along with the entire casino management team, would like to pass on our thanks to everyone at TCSJOHNNHUXLEY for assisting us during this whole process. Special thanks go to the installation team, who were an absolute pleasure to work with and really did your company proud. There was nothing they were not prepared to assist with, and they did an exceptional job.”


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Regulatory Matters - has your business begun its protection of personal information journey? by Guinevere Morton CA(SA) Executive Manager at GRIPP Advisory

As companies across the globe react to the threat of increased cybercrime and data mismanagement, safeguarding of ‘personal information’ data is now central to good governance. To mitigate and manage this, legislators have rushed to introduce organisational requirements to facilitate safeguarding. Confirmation by the South African State President (Cyril Ramaphosa) that the Protection of Personal Information Act no. 4 of 2013 (POPIA) would come into effect from 1 July 2020, has catapulted the issue centre stage and galvanised the industry. After years skirting around the issue, all responsible parties now have a deadline to work towards. THE GAMING operations industry is responsible for retaining significant amounts of personal information. This includes material pertaining to patrons, employees, tenants and suppliers. South African Gaming companies have operations spanning the continent and the threat of information crossing borders is an additional complication. It is now more imperative to ensure correct compliance, the issue should be at the top of all Board agendas. Synopsis of POPIA The Act defines responsible parties as “a public or private body or any other person which, alone or in conjunction with others, determines the purpose of and means for processing personal information.”

The purpose of this Act is to give effect to a person’s constitutional right to privacy, by safeguarding personal information whenever it is being processed by a responsible party. This is subject to justifiable limitations which includes a balance between privacy and the right to access information as well as the free flow of information across borders. The Act specifically prohibits a responsible party in the Republic of South Africa from transferring personal information about a data subject to a third party outside our borders, unless the recipient of the information is subject to a law, binding corporate rules or a binding agreement which provides adequate levels of privacy protection.

Responsible parties are required by the Act to adhere to eight conditions to ensure the lawful processing of personal information. Briefly these conditions cover: • Accountability that all conditions set out in POPIA have been complied with when determining the purpose and process to be utilised when dealing with personal information; • Processing limitations require that personal information is obtained lawfully and can only be processed by the responsible party after receiving the data subjects consent; • Purpose specification stipulates that personal information must only be collected for a specific purpose related to a function or activity of the responsible party and this information must not be

POPIA highlights that it:

Paper and electronic records



Public and private sector

Employees Information Tenant Information Supplier Information Third parties utilised to retain personal information


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Patron Information

Natural and juristic persons

Personal Information Identity Number Contact Details Gender Race Nationality Marital status Education Employment History CCTV Footage Criminal Record Onliner Identifier Biometric Information Special Personal Information Health Data Religious Belief Personal Views Finacial Data

retained for longer than required; • Further processing of personal information is only permissible if it is still compatible with the purpose of the initial collection; • Information quality is imperative, and the responsible party must ensure that they have implemented steps to ensure that the information is complete, accurate and update as required; • Openness by the responsible party to the data subject as to where and why their personal information is being retained; • Security safeguards must be implemented by the responsible party to ensure that the personal information entrusted to them or a third-party operator remains confidential; and • Data subject participation is permissible in that they can confirm what personal information is retained by a responsible party and request corrections to be processed against previous share information.

needs to be registered as such with the Regulator. Step 2: A POPIA project plan should be developed to ensure that a structured approach is adhered to when tackling this piece of legislation. Key milestones should be set and progress against these targets should be reported to an organisation governing body. Step 3: Obtaining an understanding of what personal information is held and retained by performing data mapping activities. Data mapping allows the organisation to understand what data is being collected, the location of data, potential risks, and controls in place to protect personal information.

Practical steps to compliance Given this brief synopsis of the Act what practical steps should responsible parties be taking to begin or further their compliance journey keeping in mind that the deadline of 30 June 2021 is fast approaching.

Step 4: A Compliance Risk Management Plan (CRMP) should be compiled for POPIA, allowing the responsible party to assess their compliance status with applicable sections. This will highlight potential control gaps that need to be addressed to ensure compliance with the Act.

Step 1: The Act requires the appointment of an Information Officer (defined as the Chief Executive Officer or any other duly authorised person). The Information Officer will play a pivotal role in establishing compliance protocols, monitoring compliance, and dealing with any Regulator queries. This individual

Step 5: Governance relating to the protection of personal information must be enhanced through policies, standard operating procedures and guidelines. This would include updating existing policies that link to the collection or retention of personal information. Organisation awareness through training

programmes must be rolled out to ensure that all employees are made aware of the need to protect personal information. Step 6: Continual monitoring of compliance to POPIA should form part of any organisations Compliance Functions plans. In addition, independent assurance should be obtained as to whether key controls are functioning effectively. Implication of non-compliance The POPIA holds responsible parties accountable, should any personal information entrusted to them be lost, abused or compromised in any way. ‘Reputational’ damage combined with the threat of significant financial and legal penalties (a fine or imprisonment, or in the most extreme cases, both) for responsible parties is a frightening proposition. The deadline and implementation phase is fast approaching and is being viewed with much trepidation. Levels of prosecution and the magnitude of likely penalties for non-compliance remains unknown. However, affording an organisation increased security and all responsible parties a heightened level of comfort (through improved processes and good governance) with strict compliance is both possible and obtainable. Contact the Author: Guinevere Morton CA(SA), Regulatory Compliance Lead: Guinevere@grippadvisory.co.za

Step 3 – Data Mapping

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Kenya Parliament Amends Gaming Bill to Permit Gambling Mobile Money Payments The Kenya National Assembly’s Sports, Culture and Tourism Committee has revised a section of the country’s  Gaming Bill 2019 which bars gamblers and betting companies from undertaking mobile money or cash transactions. As part of the amendment, mobile money services will now be accepted by gaming operators as an authorised means of payment. The Kenya Parliament introduced the Gaming Bill in 2019 to monitor the system of gambling operators by imposing hefty payable taxes, a mandatory 30% local ownership and disallowing gaming ads. A SECTION of the bill had explicitly stated that licensed gaming operators could only receive payments from players via credit/debit cards, electronic bank transfers or any other method approved by the board. Mobile money platforms were not listed as one of the accepted modes of payments in a rather surprising development considering that mobile money platforms are predominantly used to process payments across Kenya. The country has about 58 million mobile money subscribers – 4 million more than the entire Kenya population of 54 million. This is reflective of how widely adopted mobile money services are in the country, with many people running multiple mobile money accounts. While the amendment has now effectively recognised that statistic, the Kenyan Legislature is, however, proposing the prohibition of credit/debit card payments by gamers. The amendment of the 2019 Gaming Bill is perhaps part of the Kenyan government’s plan to generate more M-Pesa revenue from its legalised billion-dollar gambling industry. A 2019 PwC audit revealed that Kenya is Africa’s third-largest gambling market behind only Nigeria and South Africa. Leaked data from the country’s betting regulator shows that over KSh360 billion ($3.6 billion) was spent on betting in 2019. Kenya’s gambling market is heavily dominated by sports betting on mobile phones. According to GeoPoll, 88% of gamblers in Kenya have placed bets using their mobile phones. Betting in Kenya is mostly done via mobile phones and leading mobile money operator, M-Pesa owns up to 99% of the mobile money market share in Kenya. The platform offers financial services to about 42 million subscribers in the country. Earlier this year, M-Pesa’s intellectual property rights were acquired by Safaricom and Vodacom from Vodafone in a joint venture deal. The Kenya Government owns a 35% stake in Safaricom – which recorded about 20% rise in full year profits to $747 million following the acquisition.


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M-Pesa’s performance has been pivotal to the growth of Safaricom and the government cannot turn live in denial of that fact. With the acceptance of mobile money to process gaming transactions, M-Pesa will predictably be the preferred platform for gamers. This will lead to increased usage and increased revenue for the mobile money giant. It also means that the government’s 35% stake will be worth much more than it is at this time. It appears that the proposed ban on credit/ debit card payments by gamers is part of the government’s strategy to clamp down on M-Pesa competition. Gamers will be left with only the alternative of bank electronic transfers which are generally slower. Therefore, it is clearly in the government’s best interests to accelerate M-Pesa’s growth in the country. The Kenya parliament has raised the minimum bet for online gambling by 100% from KSh50 to

KSh100. According to the legislators, the move is an attempt to “discourage” gambling and crack down on illegal gambling in the country. The growth of Kenya’s gambling market has attracted a lot of interest which has led to the creation of a variety of unlicensed gambling centres. Last year, several gambling machines were imported into the country by unlicensed operators. The government had sought to control this by banning importation of slot machines and increasing the minimum gambling/betting amount to KSh59 from KSh20. However, unlicensed operators have found a way to bypass these laws by sourcing locally made machines. Although the Kenya government has said it doubled the minimum betting amount to suppress illegal gambling, it also seems part of its strategy to free up the market share held by unlicensed gambling operators.

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THE MONTH of November mared the 5th year of the National Responsible Gambling Month (NRGM). During November, and up to 16 December the South African Responsible Gambling Foundation (SARGF) educates the public about the potential harmful effects of problem gambling whilst offering free treatment and counselling to those negatively affected by gambling disorder. The COVID-19 pandemic has had a devasting impact, not only from a social point of view but also from and economic point of view, with a contraction in economic activity as a result of the lockdown many South Africans, have had to either take salary cuts or retrenchments and this has put an immense strain on household income and relations within the home. The South African economy shed 2,2 million jobs in the second quarter of 2020, according to the latest Quarterly


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Labour Force Survey Quarter 2: 2020 results, released by Statistics South Africa on 29 September 2020. With tough economic conditions and slow economic growth in South Africa consumers have less disposable income for necessities like school fees, groceries and other household amenities and many consumers may be looking for alternative ways to grow their income over a short period of time. “Taking a risk and gambling to increase your income quickly when you can’t afford it often leads to devastating consequences” says Sibongile Simelane-Quntana, Executive Director, SARGF. As such this year SARGF chose the theme for National Responsible Gambling Month as “Minimising the Potential Harmful Effects of Problem Gambling: The relationship between problem gambling and gender-based violence.” Data gathered by SARGF from international studies indicate that social consequences of problem gambling are affecting both males and females. The majority (67%) of females participating in gambling are divorced, compared to 33% of males. Other social consequences affecting both genders are child abuse, pain and suffering, and loss in quality of life. In addition, the majority of males are involved in domestic violence (62%), as compared to females (36%). Those involved in gambling may end up in large amounts of debt, which can lead to violence or crime to repay the monies owed, therefore creating a spill over effect

upon families, society, the police, and work. Divorce, domestic violence, abuse, suffering, and loss in quality of life, as shown in the table below above, are the major social consequences of gambling across all races. Only those of mixed race and Whites indicated no divorce. It is clear from the data that we have gathered there seems to be a relationship between problem gambling and gender-based violence, and during this month we will be discussing and unpacking different aspects such as the extent to which South African legislation protects families from problem gambling, the relationship between problem gambling and family violence, reporting gender based violence and how the legal system handles gender based violence complaints as well as the reporting and sensitivity of gender based violence in the digital and social media age. “This November and going forward we encourage South Africans that do gamble to continue to do so responsibly and to be aware of the warning signs and the potential harmful effects of problem gambling. This can be done through practicing small habits such as setting a time limit when you gamble and stick to it, keep track of amount of money you are spending and set a limit on the amount you are prepared to spend on gambling, When you are gambling take regular breaks and think about when is a smart time to stop.” Concluded Simelane-Quntana.

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Celebrating 1 Year of NOVOMATIC Linked Success at Carnival City Last year, the South African Carnival City Casino introduced NOVOMATIC’s latest products THUNDER CASH™ Link and CASH CONNECTION™ Charming Lady™ to its gaming floor – games which have become absolute favourites with the guests. IT’S BEEN one year since NOVOMATIC’s THUNDER CASH™ Link and CASH CONNECTION™ Charming Lady™ launched in the PANTHERA™ 2.27 cabinet at one of South Africa’s major casinos near Johannesburg. Both Linked Progressives have since impressed at Sun International’s Carnival City Casino with excellent performance, way above floor average, and continue to thrill players with more than R2 million Rand of jackpot pay-outs to date. All this, in spite of COVID-19 restrictions and safeguarding measures that have been significantly reducing the number of active player positions on the casino floor during the past couple of months. True to its name, the THUNDER CASH™ Link made a thundering impact at the casino. Players appreciate the choice of four thrilling titles featuring vivid graphics, player-friendly multi-denomination and the most exciting Coin-Re-spin Feature which encourages them to collect more and more coins with chances to win the top Progressive prize.

Likewise, the CASH CONNECTION™ Charming Lady™ has become a special darling with casino guests, thrilling them with pretty prizes in pink. The Lock & Spin feature is an absolute player highlight with instant prizes, bonuses and more and more chances for the big jackpots. Deon Valkenborgh, Sales & Marketing Manager NOVOMATIC AFRICA, says: “Ever since the introduction of the two new Progressives to the gaming floor, both have consistently resided among the top-earning slots at Carnival City for the past year.” Carnival City Slots Manager Karthy Padayachee adds: “Paying out more than R2 million Rand in Progressive Jackpots, these two themes are still unequivocally the most favourite machines being played at Carnival City. The CASH CONNECTION™ and THUNDER CASH™ themes are continuously providing players with endless excitement and entertainment.”

Suncoast Welcomes New Operations Director Suncoast has a new leader with Adam MacIntyre recently appointed as Operations and Complex Director. Adam has been in the hotel and casino industry for 31 years, and is proof of what he believes - what you put in, you will reap. Since his days as a casino dealer in Bristol in the UK, his hard work, effort and continued commitment, have led him to running what he calls the pearl in the Tsogo Sun gaming crown, Suncoast. ADAM JUMPED at the opportunity to be part of Durban’s most loved entertainment destination. No stranger to the position, after heading up Emnotweni Casino in Nelspruit since 2017, Adam is ecstatic to be working with a world class team, providing a world class offering, and looks forward to being part of Suncoast’s exciting future. After growing up in West Wales and Bristol and starting his career in 1989, his experience abroad included working for Stakis Hotels, and contracts in


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Europe and the UK. In 1992, his career started in South Africa at the Wild Coast Sun and, after six years at the coast, then found himself in Gauteng. Adam was part of the opening team and Pit Manager of The Dome and later Montecasino, the latter where he worked his way to Tables Manager in 2007. Five years later, he was managing the tables department at Gold Reef City Casino, until 2016, and then spent a year back at Montecasino before

joining Emnotweni Casino. Asked what his plans are for Suncoast, Adam says “To continue the success of this incredible property and to keep pushing and building the Suncoast brand. We all have to weather a storm at the moment, both personally and in the business world, as a result of Covid-19, but this storm will end at some point and we are ready and eager to get back to full capacity and do what we do best, and that is entertain in true Suncoast style”. Adam has moved to Durban with his wife, Olivia, and daughter Lily-Rose and the family are looking forward to making Durban their home and experiencing all that our wonderful City and Province have to offer.



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Eastern Cape Gambling Board CEO Elected as IAGR President The Chief Executive Officer of the Eastern Cape Gambling Board (ECGB), Mabutho Zwane has been elected as President of the International Association of Gaming Regulators (IAGR).

THE ASSOCIATION which has its headquarters in Las Vegas, Nevada, USA, held its annual general meeting virtually, where Zwane was confirmed president. IAGR works to advance the effectiveness and efficiency of gaming regulation throughout the world and provides a forum in which gaming regulators from various countries meet, exchange views and information and also discuss policy issues. In addition, IAGR creates a means of fostering cooperation between gaming regulators in the performance of their official duties and is a central point of contact for inquiries from governments, gaming regulatory agencies, personnel, and representatives of the international gaming industry. This comes at a time when the (ECGB) has just received its 6th consecutive clean audit outcome from the Auditor General South Africa (AGSA). Zwane, said, ‘I am honoured and excited by the opportunity to assume the role of IAGR president, especially at this particularly important time where there is a significant opportunity to leverage technology to bring global regulators together and to drive regulatory practice. His election puts him in a position to be in constant engagement with international regulators and will expose the ECGB and the province to benchmarking opportunities and provide the ability to share knowledge and gain insight on industry trends, especially post the Covid-19 pandemic which is expected to drive significant changes in the gaming sector. Adv. Ncumisa Mayosi, the Chairperson of the Gambling Board congratulated Zwane on his election and emphasised the need to continue improving gaming regulation and noted that having a representative in an international platform will surely go a long way in ensuring that as the board we do just that. This is the third time that a South African Gambling Executive is elected to this critical position of President of IAGR. This confirms our expertise and thought leadership in the sector, added Mayosi.

Indian Live Dealer Games Suite now available to South African Audiences Evolution Services South Africa, the joint project set up by Evolution Gaming and its subsidiary Ezugi, has extended its successful partnership with South Africa’s leading bookmaker Hollywoodbets to include the exclusive provision of the Ezugi Live Dealer games developed specifically for its Indian customers.  THIS LATEST deal follows the “strong revenue growth” generated by the successful launch of an already varied range of Ezugi and Evolution Gaming Live Dealer games for Hollywoodbets in May 2020. The new suite of Ezugi-developed Indian Live Dealer games includes the popular card game Andar Bahar, the Poker variants Teen Patti and Bet on Teen Patti, and Lucky 7, a brand-new card game developed for Indian players. The move is a natural extension of Hollywoodbets’ existing Ezugi and Evolution-powered Live Dealer offering, since Hollywoodbets proudly holds a dominant market

share of the local Indian population in KwaZulu-Natal, through its extensive retail and online presence. Dermot O’Connell, Betting Operations Manager at Hollywoodbets, said: “We’ve been met with a fantastic response from our online players and the strong revenue growth generated by our launch of Ezugi and Evolution Live Dealer games at hollywoodbets.net earlier this year. The four new “Indian games” are being added to meet player demand from Indian players living in South Africa, who are a very important part of our customer base. Many of those players are resident in Durban, KwaZulu-Natal,

a city close to our hearts as it was where we opened our very first retail branch in 2000.” Hollywoodbets is South Africa’s premier betting brand, leading the way with its online, cell phone and telephonic betting, enabling punters to conveniently place their bets anytime, anywhere. Dean Finder, CEO of Evolution Services South Africa, added: “Localised and culture-specific games are very much part of the Ezugi offering, so we are delighted to be able to further extend Hollywoodbets’ Live Dealer offering to meet the needs of specific customer groups.”

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APPOINTMENT Nigerian Government Fury as Illegal Operators Siphon Off a Trillion Naira Annually Vows to Stamp out Illegals

Tati Tsunke Appointed Boardwalk Casino GM Sun International has announced that Tati Tsunke has The Nigerian Federal Government hasofstarted moves been appointed the General Manager The Boardwalk ai m ed at putting an end to the activities of illegal lottery in Port Elizabeth, effective 1 November 2020. He will operators, which leave losses amounting to more than one report to the Chief Operating Officer: Hospitality and tri l i o n Naira annually. To this end, the federal government Resorts. Tsunke was the Human Resources Manager at through theCasino National Regulatory Commissi on Time Square inLottery Pretoria for the past two years.  (NLRC) is to police unauthorized online games. “I AM thrilled to be moving to the Friendly City, although NATIONAL Regulatory Commission is also considering on one hand I shal l certainlyLOTTERY miss the warmth of Pretoria,” said Tsunke. toHe enlist the help of the Central Bank of Nigeria joined Sun International in October 2016 as(CBN) the to monitor the payment settlement services to unauthorized lottery operations; HR Manager at Sun City Resort and has a longstanding and the Nigerian Communications (NCC) another to spent ban illegal lottery and gambling career in HumanCommission Resources, with theonlargest part activities on GSM networks. It will be recalled that Mr Bello Maigari, acting execuin the gaming and hospitality industry. tive secretary, National Lottery Trust Fund (NLTF) has Tsunke has a BA in Industrial Sociology, obtained inlast week raised alarm over the of illegalDiploma lottery operators. 1998, aactivities Post Graduate in Human Resources, Maigari, said that there were many operators in the country without and an Advanced Diploma in Labour Law, lottery completed a licence, adding that this has resulted to leakages in terms of what they were in 2004. supposed to remit to the trust fund. “Nigerian government is losing more than In 2008, he completed the Executive Development one trillion Naira every year because of illegal operators. There are a lot of illegal Programme in Reno Nevada; and on conclusion of the operators in the industry and these are part of the reasons why there are leakExecutive Development Programme at Stellenbosch in ages. Some are conducting this business without being regulated and there are 2013, was voted top student for the programme. Tati chances that such proceeds will be channelled towards crime, fraud and money takes over from Mike van Vurren, who is retiring. laundering,” he said.

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011 787 7744 011 787 7744



3 POINT GAMING MANUFACTURERS AND SUPPLIERS WHO’S WHO Andy Hudson (Managing Director):                           3 POINT GAMING Samantha Dennison (General Manager):  Andy Hudson Director):                           Kobus de la(Managing Porte (Technical Sales Manager)          Samantha Dennison (General Manager):  Alicia Nydoo (Financial Manager)                              Kobus de la Porte (Technical Sales Manager)          ACE SUPPLIERS Alicia Nydoo (Financial Manager)                              Managing Director: Cliff Lamberton ACE SUPPLIERS 24/7 Support: Managing Director: Cliff Lamberton UMAFRIKA 24/7 Support: TECHNOLOGIES

Managing TECHNOLOGIES Director – Mike Alexander UMAFRIKA Managing Director––Paul MikeNicole Alexander Sales Manager Sales ManagerDirector – Paul Nicole Operations – Ovy Litlhakanyane Operations manager – Ovy Litlhakanyane Compliance Director – Pramodh Munbodh Compliance Manager – Pramodh Munbodh ARUZE GAMING AFRICA ARUZE GAMING AFRICA General Manager: Riaan Swart General Manager: Riaan Swart

+27 11 468 1315 TEL

aph@3pointgaming.co.za             FAX/EMAIL

+27 11 468 1315 +27 11 468 1315 +27 73 396 5365 +27 11 468 1315 +27 11 468 1315 +27 73 396 5365 +27 11 468 1315 (011) 514 5000

shd@3pointgaming.co.za              aph@3pointgaming.co.za             kdl@3pointgaming.co.za               shd@3pointgaming.co.za              and@3pointgaming.co.za               kdl@3pointgaming.co.za               and@3pointgaming.co.za               cliff@aces.co.za

(011) 514 5050 (011) 514 5000 (011) 514 5050 (011) 997 4208 (011) 997 4208 (011) 997 4200 (011) 997 4200 (011) 997 4235 (011) 997 4235 (011) 997 4214 (011) 997 4214

support@aces.co.za cliff@aces.co.za support@aces.co.za mike.alexander@umafrika.co.za mike.alexander@umafrika.co.za paul.nicole@umafrika.co.za paul.nicole@umafrika.co.za ovy.litlhakanyane@umafrika.co.za ovy.litlhakanyane@umafrika.co.za pramodh.munbodh@umafrika.co.za pramodh.munbodh@umafrika.co.za

(011) 466 3388 (011) 466 3388 Sales Manager: Jan Snyman (011) 466 3388 Sales Manager: Jan Snyman (011) 466 3388 Africa Business Development Consultant: Peter Lobban (011) (011) 466 3388 Africa Business Development Consultant: Peter Lobban 466 3388 Compliance Manager: Ann-Marie Heerden (011) 466 3388 Compliance Manager: Ann-Marie vanvan Heerden (011) 466 3388 Product Compliance Manager: Grantham Daniels Product Compliance Manager: Grantham Daniels Technical Manager: Theunis Malan Technical Manager: Theunis Malan ATOMIC GAMING ATOMIC GAMING Managing Director - Cliff Lamberton Managing Director - Cliff Lamberton Operations Director - Andrew Stewart Operations Director - Andrew Stewart Technical Manager - Bheki Manzini CASINO SPECIALISED SERVICES CASINO SPECIALISED SERVICES MD - Shaun Govender MD - Shaun Govender CUSTOM GAMING SOLUTIONS CUSTOM GAMING SOLUTIONS MD Steve Diversi MD Steve Diversi Operation Manager: JPJP Morton Operation Manager: Morton Deputy operation: Vincent Tokwe Deputy operation: Vincent Tokwe Technical; Ajay Ramdin Technical; Ajay Ramdin Technical; Nolo Msini Technical; Nolo Msini CREATIVE EDGE CREATIVE EDGE MD - Warren Cooper MD - Warren Cooper GAMER

DRGT™ (PTY) LTD MD (Sales) -AFRICA Dennis Williams Managing Director: Charl Geyser Sales - Marc Molle GAMESMART General Manager: Allwin Language  MD - Ian Mossop Operations Manager: Arnold Moffat  Sales and Marketing - DennisPrag  Meyer Finance Manager, Rushiel IGT-AFRICA Marketing Manager, Duncan Pollock  Sales & Marketing Dir - Mario Vilela Technical Support Sales Manager (Bingo & LPM Africa ) - De Waal Fourie GAMER Sales Manager - Etienne van Rooyen MDExecutive (Sales) - Dennis Sales (Other Williams Africa) - Stella Tkachova Sales - Marc MolleMogami Operations - Eugene Systems - Riaan Butler GAMESMART MP GAMING MD - Ian Mossop Eduard Managing -Director SalesRall and- Marketing Dennis Meyer Markus Prader - Director IGT-AFRICA Clint Young - Director Sales & Marketing Dir - Mario Vilela Namedi Mphahlele - Director Sales Manager-(Bingo & LPM Africa ) - De Waal Fourie Yolindi Duplessis Sales and Admin Manager Sales Manager - Etienne van Rooyen NOVOMATIC AFRICA Sales Executive (Other Africa) - Stella Tkachova MD – Gordon Cameron

riaan@aruzegaming.co.za riaan@aruzegaming.co.za jan@aruzegaming.co.za jan@aruzegaming.co.za Peter.lobban@aruzegaming.co.za Peter.lobban@aruzegaming.co.za

(011) 466 3388 (011) 466 3388 (011) 466 3388 (011) 466 3388

annemarie@aruzegaming.co.za annemarie@aruzegaming.co.za gratham.daniels@aruzegaming.co.za gratham.daniels@aruzegaming.co.za theunis@aruzegaming.co.za theunis@aruzegaming.co.za

(011) 514 5100 (011) 514 5100 (011) 514 5100 (011) 514 5100 (011) 514 5100

cliffl@atomicgaming.co.za cliffl@atomicgaming.co.za andrews@atomicgaming.co.za andrews@atomicgaming.co.za bhekim@atomicgaming.co.za

0832001800 0832001800

(011) 728 2031 (011) 728 2031

+27 5651238 +27 82 82 5651238 +27 11 11 805 0005 +27 805 0005 +27 11 11 805 0005 +27 805 0005 +27 11 805 0005 +27 11 805 0005 +27 11 805 0005 +27 11 805 0005

steve@customgaming.co.za steve@customgaming.co.za jp.morton@customgaming.co.za jp.morton@customgaming.co.za vincent@customgaming.co.za vincent@customgaming.co.za ajayramdin@customgaming.co.za ajayramdin@customgaming.co.za nolom@customgaming.co.za nolom@customgaming.co.za

011 864 3120 011 864 3120

credge@iafrica.com credge@iafrica.com

(011) 784 2845 +27 87 701 0740 (011) 8845454

Dennis@origingamer.co.za charl@drgt.net Marc@origingamer.co.za

+27 87 701 0740 (012) 6632273 +27 87 701 0740 (012) 6632273 +27 87 701 0740

allwin@drgt.net Ian.Mossop@GameSmart.co.za arnold@drgt.net Dennis.Meyer@GameSmart.co.za rushiel@drgt.net

+27 87 701 0740 (011) 317-1091 +27 60 544 6204 (011) 317-1041 011 317 1022 (011) 2845 011 317784 1043 (011) 8845454 (011) 317 1062 (011) 317 1122

duncan@drgt.net (011) 317-1017 support-za@drgt.net (011) 317-1017 011 317 1017 Dennis@origingamer.co.za 011 317 1017 Marc@origingamer.co.za (011) 317 1017 riaan.butler@igt.com

(012) 6632273 072 8556632273 1709 (012) 076 991 8013 076 991 8013 (011) 317-1091 072 139 6883 (011) 317-1041

Ian.Mossop@GameSmart.co.za Eduard.Rall@mpgaming.co.za Dennis.Meyer@GameSmart.co.za Markus.Prader@mpgaming.co.za Clint.Young@mpgaming.co.za (011) 317-1017 Namedi.Mphahlele@mpgaming.co.za (011) 317-1017 Yolindi.Duplessis@mpgaming.co.za

011 317 1022

011 317 1017

011 317 1043 011 317 1017 011 847 9700 sales@novomaticafrica.co.za Sales – Deon Valkenborgh 011 847 9700 sales@novomaticafrica.co.za Operations - Eugene Mogami (011) 317 1062 (011) 317 1017 Technical – Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za Systems - Riaan Butler (011) 317 1122 riaan.butler@igt.com SGMP GAMING AFRICA GAMING Senior Director – Wavell Alexander                                            (011) 571 7500    wavell.alexander@scientificgames.com Eduard Rall - Managing Director 072 855 1709 Eduard.Rall@mpgaming.co.za Director of Systems & Operations – Jacques Mc Lean            (011) 571 7500    jacques.mclean@scientificgames.com Markus Prader - Director 076 991 8013 Markus.Prader@mpgaming.co.za Director Compliance – Ishmael Masoka                                     (011) 571 7500    ishmael.masoka@scientificgames.com Clint Young - Director 076 991 8013 Clint.Young@mpgaming.co.za Senior Manager Operations – Pieter Boers  (011) 571 7500    pieter.boers@scientificgames.com Namedi Mphahlele Director 072 139 6883 juan.mcewan@scientifi Namedi.Mphahlele@mpgaming.co.za Sales Manager – Juan-Mc Ewan                                               (011) 571 7500    cgames.com Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za Field Services Manager – Wendall Kaba                                    (011) 571 7500    wendall.kaba@scientifi cgames.com NOVOMATIC AFRICA SIGNATURE GAMING Managing DirectorQuentin Sargent (011) 745 0777 Quentin@signaturegaming.co.za MD – Gordon Cameron 011 847 9700 gordon@novomaticafrica.co.za Strategic Felicia Roman (011) 745 0777 Felicia@signaturegaming.co.za Sales –DirectorDeon Valkenborgh 011 847 9700 sales@novomaticafrica.co.za Operations Mike Stein (011) 745 0777 Mike@signaturegaming.co.za TechnicalDirector– Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za Commercial manager - Stephany Geremia (011) 745 0777 Stephany@signaturegaming.co.za SG GAMING AFRICA Compliance Manager- Tamzyn Steenkamp (011) 745 0777 Tamzyn@siganturegaming.co.za Senior Director – Wavell Alexander                                            (011) 571 7500    wavell.alexander@scientificgames.com Marketing & PA- Hayley Nel (011) 745 0777 Hayley@signaturegaming.co.za DirectorManagerof Systems & Operations (011) 571 7500    jacques.mclean@scientificgames.com Technical Andries Dhlamini– Jacques Mc Lean            (011) 745 0777 Andries@signaturegaming.co.za Director Compliance – Ishmael (011) 571 7500    ishmael.masoka@scientificgames.com Service ManagerKhanya Luthuli Masoka                                     (011) 745 0777 Khanya@signaturegaming.co.za Senior Manager Operations – Pieter Boers  (011) 571 7500    pieter.boers@scientificgames.com info@signaturegaming.co.za OMEGA GAMING– Juan Mc Ewan                                               (011) 571 7500    juan.mcewan@scientificgames.com Sales Manager DirectorQuentinManager Sargent – Wendall Kaba                                    (011) 571 7500    wendall.kaba@scientificgames.com Quentin@omegagroup.co.za Field Services Managing DirectorStephany Geremia (011) 745 0777 Stephany@omegagroup.co.za SIGNATURE GAMING Co-directors- Obert Matshili and Felicia Roman (011) 745 0777 Obert@omegagroup.co.za Managing Director - Quentin Sargent quentin@signaturegaming.co.za Felicia@omegagroup.co.za Operations Director - Mike Stein mike@signaturegaming.co.za Sales and Product Manager- Stuart Browne (011) 745 0777 Stuart@omegagroup.co.za Commercial DirectorMarlien - Stephany stephany@signaturegaming.co.za Commercial ManagerHennGeremia (011) 745 0777 Marlien@omegagroup.co.za Sales and Compliance Administrator - Lili Kozul SIMPLICIT-E GAMING SOLUTIONS Technical Manager - Andries Dhlamini Managing Director - Charl Geyser

Operations – Arnold Khanya Moffatt Luthuli Service Manager Compliance – TBA OMEGA GAMING Finance Jansie van MerweSargent Managing Directorder - Quentin Marketing - Kirsten Hulley-Miller Operations Director - Mike Stein Sales - Nick Ferguson Commercial Director - Stephany Geremia Systems - Theuns Jonck Technical Director - Obert Matshili Technical Support 060 544 6204 Sales and Marketing Executive - Sue-Marie Swart TCSJOHNHUXLEY Sales and Compliance - Hayley Nel Managing Director - Nicci Administrator Smith TCSJOHNHUXLEY Financial Director – Christiaan Els Head of Operations Hockaday Managing Director– Phil – Christiaan Els Business Development Manager - Mark Howell Business Development Manager - Werner Coetzee Compliance Officer – Tanya vanJones Zyl Technical Manager – Warren Technical Manager – Warren Jones Sales and Marketing – Liza Wagner Sales and Marketing – Liza Wagner


+27 87 701 0740 +27 87 701 0740 +27 87 701 0740 +27 87 701 0740

+27 87 701 0741

andries@signaturegaming.co.za charl@smpl.co.za arnold@smpl.co.za khanya@signaturegaming.co.za kurt@smpl.co.za f inance@smpl.co.za quentin@omegagroup.co.za kirsten@smpl.co.za mike@omegagroup.co.za nick@smpl.co.za stephany@omegagroup.co.za theuns@smpl.co.za obert@omegagroup.co.za support@smpl.co.za suemarie@omegagroup.co.za

hayley@omegagroup.co.za (011) 315-7910 nicci.smith@tcsjohnhuxley.com (011) 315-7910 christiaan.els@tcsjohnhuxley .com (011) 315-7910 phil.hockaday@tcsjohnhuxley.com (011) 315-7910 christiaan.els@tcsjohnhuxley .com (011) 315-7910 mark.howell@tcsjohnhuxley.com (011) 315-7910 werner.coetzee@tcsjohnhuxley.com (011) 315-7910 tanya.vanzyl@tcsjohnhuxley.com (011) 315-7910 warren.jones@tcsjohnhuxley.com (011) 315-7910 warren.jones@tcsjohnhuxley.com (011) 315-7910 liza.wagner@tcsjohnhuxley.com (011) 315-7910 liza.wagner@tcsjohnhuxley.com

38 I Gaming For Africa I October / November 2018

Gaming for Africa - Africa's LEADING Gambling industry Publication sectors

Gaming for Africa Magazine is Africa’s only b2b Gambling Industry & Integrated Resorts Publication, and focuses on all legalised gambling sectors on the African continent and surrounding Islands. We cover news, trends, products & technology in the gambling, casino, lottery, sportsbetting, bingo, lottery, hospitality, software, payment technologies and mobile gaming sectors.Readership consists mainly of senior to mid-level gaming industry executives across the industry, along with operators, regulators, financial authorities, buyers and allied industries aligned to the gambling sector.


Readership is around 20 000.Through our relationship with leading casino trade publication Casino International, we reach a further estimated 15 000 readers globally. GFA Magazine is published mainly online (with a few select issues printed as hard copy for distribution at important trade events like ICE Africa) and along with its weekly e-mailed industry newsletter, Infoline, reaches a vast African industry audience. Further reach is ensured via our website and social media platforms like dedicated linkedin African Gaming groups and twitter.

List of S.A. Gaming Legislators & Associations PROVINCE






Ms Caroline Kongwa (Accounting Authority) Ms Charlotte Mampane (CEO) Adv. Ncumisa Mayosi (Chairperson) Mr. Mabutho Zwane (CEO) Mr Oompy Goeieman (Acting CEO) Mr Dali Mjila (Chairperson) Mr Primo Abrahams (CEO) Ms. Althea Lapoorta (Chairperson) Mr Tiego Kgomo (Chairperson) Mr. Nathan Oliphant (CEO) Mr Bheki Mlambo (CEO) Mr. Mdoda Eric Mbhele (Chairperson) Mr. Elijah Tijane (Chairperson) Mr Gregory Makoko (CEO) Mr Mxolisi Zwane (Chairperson) Mr Steven Ngubeni (Chief Executive Officer) Ms Sibusisiwe Ngubane (Chairperson) Ms Portia Baloyi (CEO) Mr Dhilosen Pillay (CEO) Mr Dhilosen Pillay (Chairperson) Adv. Themba Ngobese CEO

010 003 3475 012 432 1300 043 702 8300 0437 028 300 053 832 0490 053 832 0490 021 480 7400 021 480 7400 018 381 3215 018 381 3215 013 750 8000 (013) 750 8000 015 230 2300

0866185729 012 362 2591 043 748 2218 0437 482 218 053 830 4838 053 830 4838 021 422 2603 021 422 2603 018 381 4421 018 381 4421 013 750 8099 013 750 8099 015 295 3566 015 230 2300 011 581 4900 011 581 4900 086 501 8126 086 501 8126 051 404 0322 051 875 2460 +27(0)11 011 9091

www.ngb.org.za www.nlb.org.za www.ecgbb.co.za


011 581 4800 011 581 4800 033 345 2714 033 345 2714 051 404 0300 051 405 5483 011 011 9032

www.ncgb.co.za www.wcgrb.co.za www.nwgb.co.za www.mer.org.za www.lgb.org.za 015 295 3566 www.ggb.org.za www.ggb.org.za www.kzngbb.co.za www.fsgb.co.za www.casasa.org.za


African Gaming Regulators & Associations

Botswana Gambling Authority www.gamblingauthority.co.bw

Ghana Gaming Commission www.gamingcommissiongh.com GRAF Gaming Regulators Africa Forum www.gamingregulatorsafricaforum.com

Kenya Betting Control & Licensing Board www.presidency.go.ke/index.php/betting-controland-licensing-board

Uganda Lotteries and Gaming Regulatory Board www.lgrb.go.ug

Malawi Gaming Board www.gamingboard.org.mw Tanzania Gaming Board www.gbt.go.tz










Maintenance and supplier licence holders 3 Point Gaming

(National Licence)

+27 11 468 1315

ACE (African Casino Equipment) (Pty) Ltd

(National Licence)

(011) 514 5000

(011) 514 5060

Aruze Gaming Africa (Pty) Ltd

(National Licence)

(011) 466 3388

(011) 466 3389

Atomic Gaming

(National Licence)

(011) 514 5100

086 558 5564

Bally Gaming Africa

(National Licence)

(011) 571 7500

(011) 571 7508

(011) 887 0553

(011) 786 4720

(010) 221 1371

+27 86 649 4210

(011) 608 0335

(011) 608 0328

+27 83 255 7545


(011) 315 2711

(011) 315 2722



Bergmann Automaten GmbH Biddcom Software

(National Licence)

Bingo Vision (Pty) Ltd Casino Specialised Services (Pty) Ltd

(National Licence)

Coin Security Cotswold Micro Systems Ltd


• • •

• • •

• • •

• •

• •

• •

• •

• •

(011) 493 6246

(011) 493 2568

Custom Gaming Solutions

(National Licence)

0860 664443

086 555 4677

DRGT™ Africa

(National Licence)

087 701 0470

086 689 5445

Electronic Vending Services

(National Licence)

(011) 708 2542

(011) 708 2596

GameSmart (Pty) Ltd

(National Licence)

(012) 663 2273

(012) 663 2683

GTECH S.p.A. (Spielo International)

(National Licence)

+49 57 412 409 9950


(National Licence)    

011 823 6278

0865 002 611

IGT - Africa

(National Licence)

(011) 317 1000

(011) 317 1017

(011) 466 2821

(011) 466 2822

Money Autotech (Pty) Ltd

MP Gaming

(National Licence)

076 991 8013

086 563 4775

Novomatic Africa (Pty) Ltd

(National Licence)

(011) 847 9700

(011) 315 1579

Omega Gaming (Pty) Ltd

(National Licence)

(011) 745 0777

(011) 466 1038

+1 702 384 2425

+1 702 384 1965

Paul-Son Gaming Supplies Inc

Playmeter Leisure Services (Pty) Ltd

(National Licence)

083 448 4444

(011) 728 0231

Route Gaming Solutions (Pty) Ltd

(National Licence)

(011) 787 7744

(011) 781 8649

(011) 887 6035

(011) 887 5641

(011) 315 7910

(011) 315 7912

SA Gaming TCS John Huxley

(National Licence)

• •

Tsoaranang Holdings UmAfrika Technologies (Pty) Ltd

• (National Licence)

(011) 997 4200

(011) 608 0030

Viscount Portfolio (Pty) Ltd Viva Bingo

(011) 314 1720

(011) 314 1811

Vukani Gaming Corporation (Pty) Ltd

(011) 268 6420

(011) 268 6434

(011) 542 2760

(011) 314 6969

WMS Gaming Africa


Gaming For Africa

(National Licence)

• • •

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Profile for Gaming for Africa

Gaming for Africa Magazine - Issue 152  

Africa's only Gambling B2B Trade Publication, covering Gaming Trends, Casinos, Sportsbetting, Integrated Resorts, Online Gaming, Lotteries,...

Gaming for Africa Magazine - Issue 152  

Africa's only Gambling B2B Trade Publication, covering Gaming Trends, Casinos, Sportsbetting, Integrated Resorts, Online Gaming, Lotteries,...