Gaming for Africa Magazine - Issue 146 (Oct/Nov 2019) - ICE Africa Show Issue

Sun International Achieves Revenue Growth and Reduces Debt

TCSJohnHuxley Outfits new Millionaires Casino with State-of-the-Art Gaming Equipment

Luxurious New Millionaires Casino Nairobi Opens

Carnival City Unveils Revamped Salon PrivĂŠ Show Issue

African Gambling Regulators Grapple with 4IR at GRAF Conference

EDITOR Roy Bannister Editor-at-Large Bill Healey ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za LAYOUT AND DESIGN Nicole Cook Email:nicole@graphicd.co.za PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage.

Press releases are published in good faith and the publishers assume that information provided is correct.

Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme.

National Responsible Gambling Counselling Line – 0800 006 008

From the Editor: AS WE head into the most exciting event on the African Gambling Trade Calendar, ICE Africa, the stage is set for the Africa’s largest gambling trade event to ‘Shine a Light on the African Gaming Ecosystem’. In fact, you’re probably reading this Ed’s Note at ICE Africa, and looking forward to the bounty of expo and conference content that this burgeaoning event will bring this year.

The status of ICE Africa as the ‘go to’ event for the continent’s decision-makers active in every vertical of the industry has been underlined by the latest update issued by event organisers, Clarion Gaming which confirms that a total of 27 African countries will be attending October’s two day exhibition and conference. The second edition of ICE Africa will feature key regulators and decision makers from trade associations and commissions representing Ghana, Kenya, Nigeria, Lagos, South Africa, Tanzania as well as those from Francophone Africa.

The 2019 edition of ICE Africa will also feature a two stream conference comprising 60+ expert thought-leaders and an exhibition space featuring 70+ of the international industry’s leading innovators. The content-rich learning programme has been curated with the objective of driving the socially responsible advancement of gaming in Africa.

Some recent exciting developments on the continent also set the scene for this year’s event, namely what appears to be a resolution of some of the issues plaguing gaming operations in Kenya, where a number of key operators have been given the go-ahead to resume operations following a shake-up by the government. This, coupled with the opening of a new casino in Nairobi, which raises the levels of luxury and gaming splendour for casinos in Central and East Africa and will bring a new wave of jobs and tourism opportunities, promises a new dawn for the industry in this region.

Roy Bannister

Contents 2

Sun International Achieves Revenue Growth and Reduces Debt Levels

4

Carnival City Unveils Revamped Salon Privé

6

Luxurious New Millionaires Casino Nairobi Opens

12

Spintec to Showcase Products at ICE Africa 2019

14

African Gambling Regulators Grapple with 4IR at GRAF Conference

16

Sportspesa Cleared by Kenya Revenue Authority

16

Casino Semiramis brings Apex Gaming Solutions to Egypt

16

Unique & Rare Boutique Hospitality Investment Opportunity in Western Cape Coastal Region

20

TCSJohnHuxley Outfits new Millionaires Casino with State-of-the-Art Gaming Equipment

22

ICE Africa to bring clarity to East Africa, states Judy Kiragu

22

BtoBet and STM Partner with Nigerian Operator

24

NWGB Visits Bethel Girls High School As Part of Responsible Gambling Campaign

24

Novomatic Africa’s New Panthera Cabinet Making Waves Throughout the Industry

26

Interblock Shortlisted for 3 Global Gaming Awards

26

Casino Technology Shortlisted for Global Gaming Awards

28

Flamingo Park to Close in December

30

Is the Time Ripe for South Africa to Focus on its Online iGaming Industry?

31

ICE Africa is crucial for Mobile Network Operators to establish their Position in the Sector - Kenyan Trade Association Expert

32

Sibaya Improves Product Offering with CSS

34

Attendance of Regulators, Legislators and Association CEOs make ICE Africa a Pivotal Event

34

Association of South African Bookmakers becomes First Association of its Kind to join All-in Diversity Project as Strategic Partner

36

From Humble Beginnings as a Waitress Mpho Madisha is achieving her Dreams

40

List of African Gaming Regulators & Licensed Manufacturers and Suppliers

41

Who’s Who in the African Casino Industry October / November 2019 I Gaming For Africa I 01

Sun International Achieves Revenue Growth and Reduces Debt Levels • Group income for the half year increases by 7% • Group EBITDAR increases by 3% • Time Square, Sibaya and Sun Slots income up 15%, 6% and 13% respectively • Acquisition of an additional 22.4% interest in Sibaya and 30% in Sun Slots • SA debt reduced from R9.2-billion at 31 December 2018 to R8.8-billion • Growth in Latam has been subdued although solid GDP growth prospects for Chile and Peru anticipated • Business focused, resilient, cash generative Sun International released its half year results, reporting group income growth of 7% and an increase in EBITDAR of 3%. Adjusted headline earnings increased from R115-milion to R172-million, with adjusted diluted headline earnings per share up by 30% to 136c from the prior period.

A focus on efficiencies and cost containment and enhancing the guest experience resulted in a 2% increase in South African income while adjusted EBITDAR was up 4% reflecting an improvement in the EBITDAR margin. This was achieved despite a challenging economic environment.

In Latam, income increased by 17% and adjusted EBITDA (excluding IFRS 16) was up 1%, with the growth in income and EBITDA driven by the acquisition of Thunderbird Resorts in Peru and the Mendoza Haytt in Argentine. On a comparable basis, income in line with the prior period and adjusted EBITDA decreased by 7%.

Sun International CE Anthony Leeming remarked, “The trading environment in South Africa remains extremely challenging, and disposable income remains under pressure. Despite this, management’s continued focus on improving efficiencies and cost reduction resulted in an improvement in our margins and in EBITDAR. “The ongoing reduction to our debt is most encouraging. In South Africa, our debt reduced from R9.2-billion at 31 December 2018 to R8.8-billion with the group continuing to trade well within its bank debt covenants.”

In South Africa, the company finalised agreements to increase its equity interest in Sibaya and Sun Slots.

The group’s interest in Sibaya will increase by 22.4% to 87.2% for a consideration of R540-million and its interest in Sun Slots will increase by 30% at a cost of R504-million. As a result, Sun Slots will become a wholly owned subsidiary of the group.

Leeming reported that both Sibaya and Sun Slots had been trading well, with income increasing by 6% and 13% respectively, and with the acquisitions concluded at attractive valuations they will enhance earnings and cash flow.

“I am particularly pleased with the performance of Time Square, which posted a 15% increase in income and continued to gain market share, while SunBet saw a significant improvement with income up 146% and EBITDAR at R20-million from R2-million in the prior

Sun International’s Times Square Casino in Menlyn Maine. period. Sun City, Wild Coast, Windmill and The Maslow battled with income declining 6%, 9%, 9% and 9% respectively. We are working hard to improve the performance of these operations.”

The restructure of the Carousel was completed at the end of May 2018, and that of the Boardwalk will be finalised shortly. The Wild Coast land claim was finally settled and we submitted our bid for renewal of the licence. The Eastern Cape Gambling Board has extended the existing Wild Coast Casino licence for six months to 28 February 2020.

Sun International’s Latam operations achieved growth in income of 17% to R2.8-billion, with adjusted EBITDAR up 1% to R638-million. However, due to the acquisition of Thunderbird Resorts in Peru and the Park Hyatt and Casino in Argentina in 2018, these results are not directly comparable. On a comparable basis, income is in line with the prior period at R2.4billion, with adjusted EBITDA decreasing by 7% to R606-million.

Sun International has concluded agreements to

02 I Gaming For Africa I October / November 2019

dispose of 15% of its equity interest in Sun Dreams in Latam for US$86-million, which will reduce the company’s interest in Sun Dreams to 50%.

Looking ahead, Leeming said, “In light of the pressure that the local economy is under, combined with the uncertain international environment, we do not expect trading conditions to improve in the short term.

“For our part, we will continue to focus on our key strategic objectives to optimise the business by improving operations and the experience of our guests, and taking the necessary action on our lossmaking entities. We will also focus on growing our alternate gaming business. Times Square is expected to gain further market share, income and EBITDAR. “In Latam, we anticipate an improved performance from our operations in the second half with both Chile and Peru’s GDP growing at 3%. We believe there are good growth opportunities in Latam which we will continue to explore, notably in the online space given that several countries are regulating this industry.”

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Carnival City unveils refreshed Privé Carnival City has unveiled its new Privé, a reinvented high limit area where discerning guests can find sanctuary to play higher end slots and table games in utmost privacy and exclusivity.

The Privé offers guests an enhanced gaming experience in a chic and contemporary setting. Personalised service and an augmented food and beverage offering are promised along with a choice of 80 high denomination slots and 15 tables including American Roulette, Raisem Poker, Baccarat and Blackjack. Guests can explore a range of the latest slots while some best loved cabinets have been retained.

Continued to page 10

04 I Gaming For Africa I October / November 2019

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Millionaires Casino Nairobi Opens Africa’s 3rd largest casino in terms of gaming space on a single floor, Mil ionaires Casino Nairobi, has been given the green light by the Kenya Betting Control and Licensing Board to proceed with operations. The go-ahead was received in late September, and the 42-table, 230-slot state-of the art casino featuring the latest slots, tables, equipment and chairs from manufacturers like TCSJohnHuxley, IGT, Novomatic, Aruze, DRGT, Atomic Gaming, Omega & Signature Gaming, Custom Gaming, EGT and umAfrika is quite unlike anything the region has seen before.

THE PLUSH and luxurious gaming property is sure to set the high-level benchmark for gaming operators in Africa and will be a key attraction in not only Kenya, but the entire East and Central Africa region. Joseph Pestana, the driving force behind the Millionaires’ Group, has brought his signature brand and style to this iconic casino, which is located in the upmarket and expansive Two Rivers Mall. The new property is expected to inject a number of new jobs into the Kenyan economy, as well as drive tourism.

The company’s Country Manager Atilla Torok said : “The Casino returns to quench a thirst that has lasted for five years and specifically for players who want to have a Las Vegas kind of gaming experience, right within East Africa’s largest city, Nairobi.” Torok added that the company’s mission in Kenya is to offer a “Millionaire’s Experience” and make it the biggest casino in East and Central Africa. “Millionaires Casino returns with class and sophistication to close a gap that has remained vacant,” Torok added.

The Casino will also be partnering with Capital Limited Group to undertake its promotional activities. Millionaires Casino Nairobi is part of the internationally recognized Millionaires Gaming Africa Group operating casinos worldwide.

06 I Gaming For Africa I October / November 2019

October / November 2019 I Gaming For Africa I 07

08 I Gaming For Africa I

October / November 2019

Carnival City unveils refreshed Privé Continued from page 4 THE BEAUTIFULLY appointed Privé is more spacious than before, with demarcated areas with semi private slots and Tables Private Room. With refreshed carpeting and aesthetics, the Privé is plush, welcoming and inviting. The stylish custom-made gaming tables, supplied by TCSJOHNHUXLEY, further compliment the luxurious and elegant décor. Christiaan Els, Managing Director at TCSJOHNHUXLEY Africa comments “It has been a privilege to be chosen by Carnival City to be a part of this project.

We would like to congratulate Annemie and her team on a superb outcome and wish them all success.”

“These enhancements are part of our ongoing commitment to ensuring that we exceed the expectations and desires of our most valued guests. Optimising guest comfort is the driver behind the upgrade. We want our guests to have a premium experience every time they choose to visit Carnival City,” says Annemie Turk, the General Manager at Carnival City.

The new Privé at Carnival City is exclusive to Diamond and Platinum members of Sun International’s Sun MVG Programme. Membership to the programme is free and opens up a world of benefits and rewards.

Sun International recently restructured its well recognised Most Valued Guest (MVG) loyalty programme to deliver more rewards, exciting benefits and exclusive offers to guests visiting its casinos and hotels in South Africa.

A key enhancement of the new Sun MVG Programme is the opportunity it provides to customers to earn both casino and leisure points when playing slots, table games, staying in hotel rooms and dining at selected restaurants and outlets at Sun International properties. Casino Points can be used for playback on the slot machines and table games and Leisure Points for hotel accommodation, dining experiences or exciting entertainment.

10 I Gaming For Africa I October / November 2019

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Spintec Announces ICE Africa 2019 tradeshow participation Spintec Gaming Solutions, a world-class developer, designer, producer, and supplier of ultimate Electronic Table Games, announced that they will have a significant presence at ICE Africa 2019, the leading trade fair for the African gaming industry. The event will be held on October 2-3, 2019 at the Sandton Convention Centre in Johannesburg, South Africa.

SPINTEC WILL be introducing ultimate gaming solutions and their industry-leading innovations which are well-known for their cutting-edge design and technical perfection resulting in prolonged gaming sessions. Having proven their gaming solutions in one of the most challenging markets over the past nine years, including Asia, Latin America, Australia, Europe, the company would like to hit a new milestone with expansion into the fast-growing markets of Africa. The company would like to start working

closely with African operators to deliver the best gaming solutions to their casinos’ floors.

Visitors of ICE Africa show will be able to experience Karma 8 GEN2 Automated Roulette, the core Spintec’s products. Karma Roulette features modern design, uncompromised quality, and customizable and ergonomic design. Karma Roulette is a flagship in Macau and one of Spintec’s most sold products in South-East Asia.

In addition, Spintec’s Aura gaming terminals, are ideal for amphitheatre setups, combining live, automated, and virtual games in one seamless and enjoyable multigame experience. Operators can choose to have installed either Roulette, Sic Bo, Craps, Baccarat, Blackjack or opt for a Multigame with every possible combination of games.

The Multigame option allows players to interact with multiple games simultaneously and attracts them to play for hours which directly translates into longer gaming sessions and higher revenues for the operators. Moreover, Aura amphitheater gaming solution is completely customizable, which means that the operator has virtually limitless options to choose different colours and setups. These product’s highlights make Aura one of the most successful and most suitable product for the African market.

Find out more about Spintec’s products at booth #1404 and discover their unique gaming

solutions that meet the most demanding operators’ requests. Send an email to Spintec Sales Team and book your time with them at the show.

About Spintec Spintec is the worldwide leader in design and production of electronic table games. A Slovenia-based company has a long track record in production of electronic table games, integrating proprietary research and development, production and sales.

Solutions, designed by the Spintec team, have a proven track record of prolonging gaming sessions.

For more information about Spintec, visit us on the web, www.spintec.si Connect with us on LinkedIn Follow us on Facebook @spintec.si Contact Tanja Campolunghi, Marketing Manager Mobile: 00386(0)41 248 53 Email: tanja.campolunghi@spintec.si

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Africa Gaming Regulators Convene for WeekLong Conference On 4th Industrial Revolution The 15th Gaming Regulators Africa Forum (GRAF) conference was held at the Boardwalk Hotel in Port Elizabeth Eastern Cape Province in South Africa recently. Hosted under the theme, The Fourth Industrial Revolution and its Impact on Gaming in Africa, the conference was a gathering of the gaming sector at large including regulators, gaming licence holders, gaming manufacturers and allied industries from around the African continent to discuss matters affecting the sector in their respective countries.

THE FORUM itself is comprised of countries such as Angola, Botswana, Ghana, Kenya, Malawi, Mauritius, Mozambique, Namibia, South Africa, Seychelles, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe. The focus of the forum is the protection of communities and citizens through ensuring adherence to gaming regulatory laws applicable to each country.

Emphasis is also placed on ensuring the growth and development of the gaming industry within the continent. This is ensured at a strategic level through ensuring the increase of efficiencies in gaming regulation, administration and enforcement of gaming laws within the Continent through minimum norms and standards agreed upon by member countries.

GRAF members have endeavoured to establish a stable and clear regulatory framework that would not only attract significant investment but would simultaneously stamp out corruptive elements that are associated with gambling. In a quest to create an industry that is at par with world gaming

14 I Gaming For Africa I October / November 2019

standards, the forum aligns matters that affect this industry and ensures that Africa and the sub-Sahara do not become dumping grounds for old and degenerating gaming technologies.

At the conference, elements of what the Fourth Industrial revolution means, how it will affect the gaming industry in Africa including the opportunities, strengths, weaknesses and threats that it will present to the industry both within the individual countries and the continent, were discussed through presentations delivered by representatives from various jurisdictions.

The Fourth Industrial Revolution focuses on smart technologies and connected devices and it is with this in mind that the topics that will be presented and deliberated on included: “Innovative IT interventions and Applications to enhance and embrace the fourth industrial revolution within the Gaming Sector�

Continued to page 18

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Sportspesa Cleared by Kenya Revenue Authority Top sports betting firm SportPesa has been cleared by the Kenya Revenue Authority and will have its licenses renewed, according to communication from the firm.

IN A TWEET, SportPesa revealed it had made significant progress while engaging relevant stakeholders: “Sportpesa has been engaging stakeholders on the current licensing issue. Our sessions with regulators and government are targeted towards creating a better understanding of the gaming industry with the view of creating a shared perspective on related regulation, including tax administration. There has been

notable progress in these sessions and we are pleased to announce that Kenya Revenue Authority have now cleared us to have our license renewed. SportPesa is confident that these processes will be completed soon allowing the company to resume full operations.We recognize the support of our employees, customers and key stakeholders in this process and will be communicating soon on when we will be commencing op-

erations. As Sportpesa, we reaffirm our commitment to supporting the government’s economic development agenda by operating as a law-abiding business that is committed to tax compliance.”

The firm was among the 27 gambling operators affected after the Betting Control and Licensing Board (BCLB) cancelled licenses due to failure to meet the government’s regulatory requirements.

CASINO SEMIRAMIS BRINGS APEX GAMING SOLUTIONS TO EGYPT APEX GAMING Already 2 years on casino floor Casino Semiramis, operated by Casinos Austria of Egypt, is situated at the heart of the Egyptian capital in the luxurious five-star Semiramis InterContinental Hotel. The popular casino with its spectacular views over the River Nile and proximity to Cairo’s now famous Tahrir Square has been a market leader in the Egyptian casino industry since it first opened back in 1990.

IT IS not only the view that is spectacular – the choice of slot machines has made this casino a firm favourite in Egypt. The innovative approach adopted by management enables players to enjoy the latest and most entertaining gaming solutions.

“We see ourselves as a leader in casino technology here in Egypt”, explained Mr. Ian Cooper, Managing Director at Casino Semiramis. “We be-

lieve we were the very first casino to introduce APEX here in Egypt. Back in October 2017 we placed 10 player station terminals with EVO games on our casino floor. Their popularity meant that it was only a question of time until we expanded our APEX offering”.

This expansion took place in December 2018 in the form of CLOVER LINK ROUND EDITION – the

linked jackpot gaming solution the entire industry is talking about. “We are proud to be working closely with Ian and his team. They have their pulse on the latest innovations and were quick to follow up and ensure that CLOVER LINK came to Egypt.

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Africa Gaming Regulators Convene for WeekLong Conference On 4th Industrial Revolution Continued from page 14 “The global economy’s shifts and the impacts on the global gaming industry Requirements of the Fourth Industrial Revolution” “Human Capital Development and Requirements of the Fourth Industrial Revolution” As a legacy project, two schools in the Nelson Mandela Bay Municipal area were supported with the E-learning Interactive Classroom Solution referred to as the Interactive Whiteboard. The software used to operate the board has been developed to the specifications of the South African National Curriculum Statement (NCS) and covers all Learning Outcomes and Assessment Standards as well as the Curriculum

18 I Gaming For Africa I October / November 2019

Assessment Policy Statement (CAPS), which is currently being implemented by the Department of Basic Education and Training in South Africa.

The installation of the Whiteboard includes one Interactive Board, one data projector, one laptop, installation of the Interactive Curriculum Software and the training of educators to be able to conduct teaching and learning using the technology.

The resolutions reached during the conference are aimed at putting the gaming sector in a position to revisit their industry operations, influence policy changes, and create an environment in the sector that is at par with international standard to ensure that the African gaming industry is not negatively affected by the fourth industrial revolution, rather to ensure that it embraces the changes it brings with it in a manner that will grow the industry effectively.

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TCSJOHNHUXLEY Supplies Prestigious Millionaires Casino at Two Rivers Mall in Nairobi Millionaires Casino Nairobi is the latest addition to South African based Millionaires Gaming Africa (MGA) portfolio and will be the largest casino in Central and East Africa. Located in the Two Rivers Mall, this new casino opens after a five-year hiatus following the terror attack that took place in September 2013 at the Westgate Mall in Westlands, where the previous casino was located.

HAVING WORKED with the Millionaires Group for many years TCSJOHNHUXLEY was delighted to once again be chosen to supply a full complement of gaming equipment and accessories to this prestigious new venue.

Christiaan Els, TCSJOHNHUXLEY Managing Director, Africa comments, “It has once again been a pleasure to work with Millionaires Gaming Africa on such an important and prestigious project. To be able to supply Millionaires Casino Nairobi with such an exten-

42 Gaming Tables complete with accessories, 20 of the tables feature TCSJOHNHUXLEY’s exciting Progressive System displaying the jackpots on gorgeous gold 27” Ora Luxe Displays with intelligent LED technology.

All 9 Roulette tables boast TCSJOHNHUXLEY’s Saturn™ Roulette Wheels, Elite 29” Double Sided Winning Number Displays and Chipper Champ 2 Chip Sorting Machines

20 I Gaming For Africa I October / November 2019

sive range of gaming equipment not only endorses our strong working partnership, but also underpins our commitment to supply the world’s best casinos with the world’s best products. We wish the team every success for the future.”

All 7 Baccarat Tables feature Omni Baccarat Kits including BEE Electronic Shoes as well as 27” Ora Luxe displays

The stunning gaming floors which consist of a VIP Area, Main Gaming Floor Area, separate Poker Room and a specially allocated Baccarat Area offers 42 custom built gaming tables, uniquely finished with eye-catching layouts designed specifically to tie in with the luxurious reds in the carpets and beige-greys on the wall finishes.

Magnificent chandeliers feature throughout the entire casino which boasts beautifully displayed hard wood furniture and finishes, further providing a luxurious and opulent atmosphere.

To add to visitor’s enjoyment, the casino will be the first in the world to feature progres-

sive jackpots on the entire Main and VIP floor.

TCSJOHNHUXLEY’s Progressive system will excite players with multiple jackpots, floor wide and game wide mysteries and promises to bring endless entertainment to the casino floor.

TCSJOHNHUXLEY’s product range is prominently showcased on all the table games in this turnkey project, which further demonstrates the casino’s objective of offering their customers an amazingly entertaining experience with world class gaming equipment.

Regional Operations Manager for Millionaires Casino, Atilla Torok says, ”When we as casino operators dream of building a new and

The 7-player Poker and Blackjack tables across the casino floor Adding to the list of quality gaming equipment, will boast the casino will make us of Matsui Value Chips & the A Plus Shufflers® Wheelchecks and Fournier Playing Cards

never-before-seen casino, we understand the challenges that we will face during the construction and product development processes and we were getting prepared to meet these challenges. However, by working together with Mr. Christiaan Els and the rest of the TCSJOHNHUXLEY team, there were no challenges. Instead, we were met with the highest level of customer recognition and service. The past months of working closely together has enabled our companies to become the closest allies while establishing a bond which relies on professionalism, respect and an incredible level of competence.”

To round off this extensive world class casino, TCSJOHNHUXLEY’s supplied a complete surveillance system featuring 180 cameras and fully kitted surveillance room, as well as a Fully integrated server room infrastructure including a stable UPS solution October / November 2019 I Gaming For Africa I 21

ICE Africa to bring clarity to East Africa, states Judy Kiragu Following her appointment as an ICE Africa Champion, Judy Kiragu, Director, GoldenKey Casino and the Kenya Association of Project Managers, is already ‘feeling the energy’ of what can be achieved by uniting regulatory boards, thought leaders and operators under one roof. Ahead of her participation in the Eastern Africa Roundtable networking session, she explores the importance of brand trust, the power of ICE Africa’s research pool and why the continent needs Champions.

IN YOUR opinion what will the ICE brand bring to Africa?

The ICE focus on Africa is ‘fresh’. It is bringing the newest gaming products and innovations closer to us and opening up avenues for locals to pursue job opportunities in gaming which is very important. Due to the growth of gaming activities in Africa, manufacturers will also consider having their plants here which will impact Africa’s GDP. ICE Africa will feature a huge pool of gaming experts drawn from all over the world with a diverse range of experiences. These experts need to work closely with other gaming regulators and operators from Africa. For Africa to have sustainable regulation - research, education and collaboration are essential parts of the process. ICE Africa has made all of this possible by creating a meeting point where groups can meet and collaborate. I am looking forward to working with my fellow Champions and I can feel the energy already. We need to work together, agree achievable goals and create a working relationship that is going to be beneficial to all of us here in Africa. The continent needs us as champions and we have ICE to thank for bringing us together.

How are you preparing for your Champion role and what significance does this have for Kenya as one of the chosen regions?

The industry in East Africa has been dogged with uncertainty, unsustainable tax laws and regulation. The public and government view does not make it easier for the industry, particularly the

misconception that increased taxes are a solution to problem gambling. What’s emerging is a need to reconcile public, government and the industry so that unregulated operators do not take advantage.

Regulators in East Africa are developing their own respective gaming policies and it would be nice if they could sit round a table together with operators from the region to harmonize these efforts. I would be very happy to champion this cause. There’s a focus on strengthening the retail offering in order to cultivate more brand trust: as a Director of one of Kenya’s most prestigious casinos, do you recognise this? Land based establishments build brand trust as a result of providing auxiliary services such as dining, accommodation, transport etc. It makes a client feel appreciated, however mechanisms need to be in place to prevent such services being misused and costly. The dynamic is different for online casinos. Because they are not premise-based, issues such as security, payments, data protection and consistency of service are the key metrics.

You mentioned some of the recent uncertainty experienced by the industry in East Africa and the need for government, industry and public to work together for progression. What do you see as the key challenge and where efforts should be focused?

Because of the negative social impact betting has had on society it has become a primary focus of the government to stop any further program of gambling

involving the youth and the vulnerable. This area in itself is a facet that is very broad and requires a policy, framework and strategies. Research will play a major role in informing the degree to which this problem has gained root and the best approaches to stem it and monitor further activities.

ICE Africa (2-3 October, Sandton Convention Centre, South Africa) provides an invaluable opportunity for operators, regulators and suppliers to meet, network, share best practice and see the very latest gaming products and services from 70+ of the industry’s leading innovators. Described by industry observers as ‘A showcase event that Africa can be proud of’ attendees will benefit from a programme of engaging content including Thought Leadership, Training, Regulation, Online vs. Retail, Integrated Resorts, Branding, Marketing, Sports and eSports.

For more information on all of the opportunities available at gaming’s only B2B pan-African event and to register, visit: www.iceafrica.za.com

BtoBet and STM Partner with Nigerian Operator BtoBet’s Certified Partner for Africa – STM Gaming – is pleased to announce a cross-channel partnership with Nigerian based operator RedsonBet. The partnership will see RedsonBet use BtoBet’s technology to power its online and mobile channels, but also its extensive and constantly expanding retail network, with the number of retail shops expected to climb to 100 outlets in the coming weeks. Focusing on delivering an enhanced user experience to its players, the Nigerian operator will be delivering a diverse portfolio of offerings based on local and international sports betting, including live sports events, online and live casino, jackpots and a range of special bets and virtuals.

STM GAMING’S CEO, Alessandro Pizzolotto, stated that “undoubtedly the WLP Program has proved to be a perfect solution for Africa. Not only does it bring a simplified approach for licensees to enter the local iGaming industry, but the provision of advanced technology tailored to the local technological requirements and the operational support that we provide to our partners are key elements to this success.”

Sabrina Soldà, BtoBet’s Chief Marketing Officer, concurred with Pizzolotto regarding the impact that the White Label Partnership Program had in Africa.

“When we embarked on the WLP Program we had

in mind coupling localization with deep local knowledge. You can never truly understand the dynamics of the local industries if you are not physically present

22 I Gaming For Africa I October / November 2019

in the region. This has been the Program’s major strength, with us not being only considered as just technological providers, but a source of information, and knowledge, that is a great asset particularly in a market based on a set of unique circumstances from an infrastructural and regulatory aspect.”

Soldà added that through this approach, BtoBet and its Certified Partners are simplifying the local problematics and providing operators with not only adaptable technology, but the expertise that is key to their success.

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NWGB Visits Bethel Girls High School As Part of Responsible Gambling Campaign Illegal gambling continues to be an area of concern in the country and the North West province has not been spared.

THE NORTH West Gambling Board through its responsible gambling campaigns recently visited Bethel Girls High School near Lichtenburg in the North West to educate learners about the dangers of illegal and underage gambling.

The consequences of engaging on illegal gambling activities have been dire particularly on women and girls. More often than not young girls are lured into illegal gambling activities and end up being trafficked for prostitution and some fall prey to substances such as drugs and alcohol abuse. The Acting CEO of the North West Gambling Board, Mr Jacob Montshioa maintains the responsibility of the Board in the society goes beyond its regulatory mandate. The Board is duty bound to impart much needed information with different stratums of the society about illegal gambling and its ramifications. “We are currently losing over three hundred million in Gross Gambling Revenue due to illegal gambling and thirty million rand in taxes and levies per annum.

This is the money which is supposed to help deal

with challenges of socio-economic concern confronting our communities including vulnerable groupings such as the young girls and women” Mr Montshioa said.

Mr Montshioa insists that it is of vital importance that the young girls be cautioned against the dangers of underage and illegal gambling at an early age. But he is of the firm view that cre-

ation of socio-economic opportunities for girls and women will make them less vulnerable to various activities of crime due to illegal gambling. “We must at all material times create opportunities for girls and women. This will address the economic imbalances confronting our communities whichresult in women being susceptible to exploitation and abuse.” Mr Montshioa said.

Novomatic Africa’s New Panthera Cabinet Making Waves Throughout The Industry Gold Reef City Casino added 5 x Panthera cabinets to its gaming floor, in early August.

THE CABINET boasts the ergonomic design with the 15.6” Touch Deck Player Interface incorporating the Easy Bet. With the combination of all-time favourites, classic, fruit and special games as well as brand new exciting games, the punter easily relates to the Panthera game offering. Slots Manager, Craig Coetzee, is very excited to have the new Panthera cabinet added to the gaming floor.

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Interblock Shortlisted for 3 Global Gaming Awards Interblock, a luxury gaming manufacturer and market leader in electronic table games (ETG), has been shortlisted for three 3 Global Gaming Awards for this year’s Global Gaming Expo (G2E). The company was nominated for Land-Based Supplier of the Year and Product of the Year for their Stadium solutions.

THE COMPANY’S CEO, John Connelly also received a nomination as Executive of the Year for his key role at Interblock.

Interblock is a worldwide leading developer and supplier of luxury electronic table gaming products. Its multiplayer gaming devices set

the bar for industry standards and provide customers with the ultimate interactive entertainment experiences. The Interblock brand is globally recognized for its diamond quality gaming solutions and technical support in over 200 jurisdictions. Interblock’s exclusive collection of fully and semi-automated electronic gaming tables and video gaming solutions provide casinos, arcades and gambling halls alike with superior product performance and their guests with unforgettable gaming experiences.

John Connelly, CEO of Interblock, said, “It’s an honour for Interblock to be nominated for multiple Global Gaming Awards. We appreciate the industry expert’s recognition of our team’s efforts and dedication to providing casino operators with the most innovative electronic table game solutions.”

Casino Technology Shortlisted for Global Gaming Awards Casino Technology has been shortlisted for the Global Gaming Awards Las Vegas 2019 in the Land-based supplier of the year category. Marking 20th year Anniversary in business, Casino Technology has a proven track of successful award-winning product offerings. The company’s newest series of slot machines EZ MODULO™ with diverse content has become rapidly the preferred operators’ choice.

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October / November 2019

Flamingo Park to Close in December Flamingo Park Racecourse will stage its last meeting on Monday 9 December 2019.

“THE DECISION is based purely on commercial factors,” explained Phumelela Racing Executive Patrick Davis on Thursday.

“A financial analysis conducted on Kimberley Racing in isolation from the other racecourses, indicated it was losing around R23.5 million a year. It has the lowest TAB turnover of any of

local race meeting at around R3 million.

“It is also one of the least cost-effective meetings to stage as we have to bring in people like stipes, judges etc from other centres.

“The last race meeting will take place on Monday 9 December after which Flamingo Park will close as both a training facility and a racecourse.”

Davis and Racing Association CEO Larry Wainstein went to Kimberley to discuss the move with the Kimberley trainers and their staff, also assuring them they would not be left in the lurch.

“Phumelela will support the trainers and all their grooms to relocate to another venue. Over the next month or so we will be in discussions as to where they wish to move. The options are the Vaal, Port Elizabeth and Cape Town,” said Davis.

“The general consensus is that they will go in different directions.”

As a result of the closure, the 2020 fixture list has been rejuggled to accommodate 20 of those 36 meetings. The plan is they will be held at either the Vaal or Port Elizabeth and will be programmed with Kimberley-level stakes and race programmes.

“We will also include some kind of protection clause for former Kimberley-based trainers at those extra meetings,” said Davis.

Is the Time Ripe for South Africa to Focus On Its Online Igaming Industry?

BtoBet, eyeing the evolving South African opportunity, publishes Industry Report ‘Transforming the South African iGaming Industry into a Model for Africa’ FOLLOWING ITS expansion in regulated markets across the whole African continent, BtoBet is eyeing with interest the evolving situation concerning the South African market. Having by far the most developed technological infrastructure in Africa in terms of internet and smartphone, the opportunity is ripe for the country to thoroughly regularize the market and follow the path undertaken by other countries in order to reap more benefits whilst safeguarding not only the investment of the operators but the players’ interests as well.

With the country already boasting a strong retail gambling market, BtoBet has published an Industry Report analyzing the huge opportunity, in technological terms and market revenue, that South Africa keeps in hold for the iGaming industry, and how the introduction of a strong regulatory framework could propel the country at the forefront of the gambling industry in Africa.

Sabrina Solda, BtoBet’s Chief Marketing Officer, stated that the region already has a strong reputation from a retail perspective. The task now is to

do the same for the online sector, where online gambling, including sports betting, is still unregulated. An opinion also shared by Themba Ngobese, CEO of the Casino Association of South Africa (CASA), who in a recent interview expressed his views that the government should intervene soon regarding the matter. “The government needs to step up with a deliberate and concerted effort to enforce its laws to protect the regulated gambling industry and the public.”

The Industry Report “Transforming the South African iGaming Industry into a Model for Africa” also analyses the national gambling statistics that have been published by the local National Gaming Board,

which indicate that the overall Gross Gambling Revenue have been registering exponential year-on-year growth, with the GGR for the financial year of 2018 amounting to 28.8 billion rand.

ICE Africa is crucial for Mobile Network Operators to establish their position in the sector, states Kenyan trade association expert Vincent Wakaba, Chairman of the Mobile Money Association of Kenya, has underlined the importance of industry wide discussion and debate at this year’s ICE Africa (2-3 October) following license renewals in Kenya and East Africa which has created an uncertain future for Mobile Network Operators.

SPEAKING AHEAD of his appearance at October’s ICE Africa where he will join Max Wilkie, payment services director at Sportpesa and Dolan Beuthin, CEO, BestBet360, Wakaba explained: “I’m taking part in ICE Africa to share views from a Mobile Network Operator (MNO) perspective whilst also learn from other players within the chain. As an MNO, we maintain a relationship with betting companies, end-users and the government and it is important for MNOs to be a part of the growing conversation on responsible growth of the sector. I hope to be able to share and receive useful insights with and from the other key stakeholders in the industry.”

As MNOs and the African betting landscape look to the future following the regulatory crack down, Wakaba believes it is vital that the telecom industry becomes part of the conversation, not just in Kenya, but with operators, regulators and thought-leaders across all of the continent’s regulated gaming economies. “There has been a trend across East African regulatory bodies to effect policies borrowed from neighbouring jurisdictions so [tougher regulations] for operators is a distinct possibility. I believe that the best approach is to learn from the spirit of each regulation and to align on how best to self-regulate.”

“Helping to promote responsible gambling via more open dialogue with operators and regulators is an important issue for MNO,” he continued. “It’s one of the key mandates that we have is to ensure access to our platforms are only available

Vincent Wakaba, Chairman of the Mobile Money Association of Kenya

to citizens of adult age. In order to do this, we undertake proper due diligence and ensure sufficient KYC. We also ascertain that our partners including betting operators are valid entities that have all the requisite regulatory approvals to operate in their respective business.”

ICE Africa (2-3 October, Sandton Convention Centre, South Africa) provides an invaluable opportunity for operators, regulators and suppliers to meet, network, share best practice and see the very latest gaming products and services from the industry’s leading innovators. Described by industry observers as ‘A showcase event that Africa can be proud of’ attendees will benefit from a programme of engaging content including Thought Leadership, Training, Regulation, Online vs. Retail, Integrated Resorts, Branding, Marketing, Sports and eSports.

Wakaba will form part of the Optimizing Payment Processing in a Market Dominated by Online Solutions panel on the first day of this year’s ICE Africa which will draw parallels and case studies from multiple jurisdictions across the continent to explore how different payment solutions have been implemented and optimised as well as the challenges that have been faced along the way. The session will be moderated by Thanos Marinos, Co-Founder, EnterGSolutions.

For more information on all of the opportunities available at gaming’s only B2B pan-African event and to register, visit: www.iceafrica.za.com

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Attendance of Regulators, Legislators and Association CEOs make ICE Africa a Pivotal Event The status of ICE Africa as the ‘go to’ event for the continent’s decision makers active in every vertical of the industry has been underlined by the latest update issued by event organisers, Clarion Gaming which confirms that a total of 27 African countries will be attending October’s two day exhibition and conference.

THE SECOND edition of ICE Africa will feature key regulators and decision makers from trade associations and commissions representing Ghana, Kenya, Nigeria, Lagos, South Africa, Tanzania as well as those from Francophone Africa. The most recent additions to the ICE Africa stakeholder community comprise: Lanre Gbajabiamila, Director General, Nigerian Lottery Regu-

latory Commission; James Mbalwe, Director General, Gaming Board of Tanzania; Kobby Annan, Deputy Commissioner, Ghana Gaming Commission; Seun Anibaba, CEO, Lagos State Lotteries Board; and Thabang Mampane, Commissioner, Lottery Commission of South Africa.

Clarion Gaming’s Curtis Roach who leads the team responsible for organising ICE Africa, believes the event has developed beyond being simply a professional business exhibition for the continent of Africa. Curtis explained: “The primary objective is to provide an professional environment in which members of the industry can network, learn, see the latest gaming products from leading innovators and, as a result, to stay ahead of the curve. However another important feature of the event and one which goes largely unseen is the central

role it plays in bringing regulators and industry Clarion Gaming’s Curtis strategists together in Roach who leads the one place. This dynamic team responsible for is an important contribu- organising ICE Africa tor to the creation of progressive, sustainable and socially responsible gaming economies throughout the continent.”

The 2019 edition of ICE Africa will feature a two stream conference comprising 60+ expert thoughtleaders and an exhibition space featuring 70+ of the international industry’s leading innovators. The content-rich learning programme has been curated with the objective of driving the socially responsible advancement of gaming in Africa. www.iceafrica.za.com

Association of South African Bookmakers becomes First Association of its Kind to join All-in Diversity Project as Strategic Partner The South African Bookmakers’ Association (SABA) declares support for the All-in Diversity Project. SABA becomes the first industry association to declare its support for diversity, equality and inclusion in the industry.

THE ALL-IN Diversity Project, an industry-driven initiative that aims to benchmark diversity, equality and inclusion in the gaming and betting industry, is delighted to welcome their first industry group the South African Bookmakers’ Association (SABA) as their newest Strategic Partner.

SABA’s mission on behalf of their members, who include some of South Africa’s biggest corporate and independent bookies is to help offer mutual aid, maintain and promote honourable practices throughout the industry and support responsible gambling.

The association is voluntary and governed by an executive committee of 9 members.

The All-In Diversity Project’s mission is to be the central global resource for all things relating to diversity and equality - working together to create tools such as knowledge bases, workplace tool-kits, training initiatives, learning exchanges, interactive events and to support long-term impactful change across the industry. The latest partnership with SABA is important and exciting; in an emerging market such as South Africa it is imperative that best policies and practices are put in place as the industry grows.

‘The SABA is not just our first industry association, but also our first African partner. Africa contin-

ues to be one of the world’s most exciting emerging markets, and we are very proud to welcome the continent’s pre-eminent industry association to the project. Not only does this underline the project’s international scope, but also the relevance and importance of Diversity and Inclusion to the sector globally.’ Says Co-Founder Christina Thakor-Rankin.

SABA are delighted to enter into a strategic partnership with the All-In Diversity Project and spearhead the drive for industry diversity and equality on the African continent. “Our mission statement and the goals and objectives of the All-in Diversity Project align perfectly to provide our members with a platform to support a diverse workplace and leverage the effects of diversity to achieve a competitive business advantage.” Says CEO Sean Coleman ABOUT THE ASSOCIATION OF SOUTH AFRICAN BOOKMAKERS Founded in 1951, the South African Bookmakers’ Association is the leading voluntary association for bookmakers. As a recognised stakeholder in the industry for 68 years, SABA’s policy positions, representation and submissions are highly respected by Regulators of the Gambling Industry in South Africa.

34 I Gaming For Africa I October / November 2019

SABA also has recently pioneered an industry training and development academy which provides a fit for purpose industry platform that no only provides training and development to the industry but is a vehicle that focuses on the upliftment of unemployed historically disadvantaged communities by providing sponsored learnerships in the sector. Our web home can be found at www.bookies.co.za and contact via email through pearl.memela@bookies.co.za All media inquiries should be directed to pearl. memela@bookies.co.za or via any of the phone numbers: Sean Coleman + 27 83 777 1176

ABOUT ALL-IN DIVERSITY PROJECT The All-in Diversity Project is the industry’s global resource for data pertaining to diversity and inclusion. We collect data through employee surveys and the All-Index — a standard index which is set to be the definitive benchmarking tool for the gambling industry to measure progress towards inclusion in the workplace. Our vision is to shift the paradigm for inclusion through transparency, measurability and actionable tactics. More information can be found at allindiversityproject.com or by emailing info@allindiversityproject.com.

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From Humble Beginnings as a Waitress Mpho Madisha is achieving her Dreams After a 15 year long journey with Meropa, Mpho Madisha is seeing her dreams being realised.

She had a humble start as a waitress at Meropa in 2004 but will soon be taking a new position as IT Support Technician at South Africa’s most technologically advanced casino, Sun International’s Time Square in Menlyn Maine, Pretoria.

MADISHA’S IS an inspiring story for other young women to chase their dreams regardless of their circumstances. After completing high school, she didn’t have the means to study further.

Her job as a waitress at Meropa was a foot in the door and the start of her journey towards shaping her career. While waitressing, she kept applying for better positions at the complex in order make more money to further her studies.

In 2008 she got her lucky break. She applied for a position as Count Assistant in the casino and got the job. She had her heart set on becoming a Count Clerk and while working as a Count Assistant, she volunteered as a Count Clerk in her spare time to learn the aspects of the job. In 2012, her commitment and potential were recognised and she was promoted to the position.

By 2016, Madisha was ready to take on another challenge and applied for a student loan through Sun International. While working, she studied towards a Diploma in IT with Central Technology Unit. She excelled as the top student in her class. Armed with her exceptional results, she approached Kelvin Pillay, who was the IT Manager at Meropa at the time. He assisted her with a motivation for a bursary to continue her studies. With her eye on her goal, she volunteered to work in the IT Department to learn the ropes.

Granted a bursary, Madisha continued studying towards her Diploma which she completed in 2018. Once again she excelled, graduating as top student in CTU in South Africa. She started applying for positions in the IT Department at Meropa without any luck.

When the position at Time Square became available, she jumped at the opportunity and applied. This time, she was lucky and got the job. She will start in her new position on 1 Sep-

tember 2019. It is indeed a bittersweet time for Madisha as she will be leaving Polokwane and the people that have become family to her at Meropa. However, she is excited about what the future holds for her.

“The past three years have been hectic as I have had to juggle my job, my studies and my volunteer work in the IT Department. It has been a demanding yet very rewarding time for me. I have learned so much. It has been worth every

36 I Gaming For Africa I October / November 2019

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Nigerian Government Fury as Illegal Operators Siphon Off a Trillion Naira Annually Vows to Stamp out Illegals The Nigerian Federal Government has started moves aimed at putting an end to the activities of illegal lottery operators, which leave losses amounting to more than one tril ion Naira annually. To this end, the federal government through the National Lottery Regulatory Commission (NLRC) is to police unauthorized online games.

NATIONAL LOTTERY Regulatory Commission is also considering on one hand to enlist the help of the Central Bank of Nigeria (CBN) to monitor the payment settlement services to unauthorized lottery operations; and the Nigerian Communications Commission (NCC) on another to ban illegal lottery and gambling activities on GSM networks. It will be recalled that Mr Bello Maigari, acting executive secretary, National Lottery Trust Fund (NLTF) has last week raised alarm over the activities of illegal lottery operators.

Maigari, said that there were many lottery operators in the country without a licence, adding that this has resulted to leakages in terms of what they were supposed to remit to the trust fund. “Nigerian government is losing more than one trillion Naira every year because of illegal operators. There are a lot of illegal operators in the industry and these are part of the reasons why there are leakages. Some are conducting this business without being regulated and there are chances that such proceeds will be channelled towards crime, fraud and money laundering,” he said.

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TEL FAX/EMAIL Andy Hudson (Managing Director): +27 11 468 1315 aph@3pointgaming.co.za 3 POINT GAMING Samantha Dennison (General Manager): +27 11 468 1315 shd@3pointgaming.co.za Andy Hudson (Managing Director): +27 11 468 1315 aph@3pointgaming.co.za Kobus de la Porte (Technical Sales Manager) +27 73 396 5365 kdl@3pointgaming.co.za Samantha Dennison (General Manager): +27 11 468 1315 shd@3pointgaming.co.za Alicia Nydoo (Financial Manager) +27 11 468 1315 and@3pointgaming.co.za Kobus de la Porte (Technical Sales Manager) +27 73 396 5365 kdl@3pointgaming.co.za ACE SUPPLIERS Alicia Nydoo (Financial Manager) +27 11 468 1315 and@3pointgaming.co.za Managing Director: Cliff Lamberton (011) 514 5000 cliff@aces.co.za ACE SUPPLIERS 24/7 Support: (011) 514 5050 support@aces.co.za Managing Director: Cliff Lamberton (011) 514 5000 cliff@aces.co.za UMAFRIKA 24/7 Support: TECHNOLOGIES (011) 514 5050 support@aces.co.za Managing TECHNOLOGIES Director – Mike Alexander (011) 997 4208 mike.alexander@umafrika.co.za UMAFRIKA Sales Manager (011) 997 4200 paul.nicole@umafrika.co.za Managing Director––Paul MikeNicole Alexander (011) 997 4208 mike.alexander@umafrika.co.za Operations – Ovy Litlhakanyane (011) 997 4235 ovy.litlhakanyane@umafrika.co.za Sales ManagerDirector – Paul Nicole (011) 997 4200 paul.nicole@umafrika.co.za Operations manager – Ovy Litlhakanyane (011) 997 4235 ovy.litlhakanyane@umafrika.co.za Compliance Director – Pramodh Munbodh (011) 997 4214 pramodh.munbodh@umafrika.co.za Compliance ManagerAFRICA – Pramodh Munbodh (011) 997 4214 pramodh.munbodh@umafrika.co.za ARUZE GAMING ARUZE GAMING AFRICA General Manager: Riaan Swart (011) 466 3388 riaan@aruzegaming.co.za General Swart (011) 466 3388 riaan@aruzegaming.co.za Sales Manager: Manager: Riaan Jan Snyman (011) 466 3388 jan@aruzegaming.co.za Sales Manager: Jan Snyman 466 3388 jan@aruzegaming.co.za Africa Business Development Consultant: Peter Lobban (011) (011) 466 3388 Peter.lobban@aruzegaming.co.za Africa Business Development Consultant: Peter Lobban (011) 466 3388 Peter.lobban@aruzegaming.co.za Compliance Manager: Ann-Marie van Heerden (011) 466 3388 annemarie@aruzegaming.co.za Compliance Manager: Ann-Marie Heerden (011) 466 3388 annemarie@aruzegaming.co.za Product Compliance Manager: van Grantham Daniels (011) 466 3388 gratham.daniels@aruzegaming.co.za Product Compliance Manager: Grantham Daniels (011) 466 3388 gratham.daniels@aruzegaming.co.za Technical Manager: Theunis Malan (011) 466 3388 theunis@aruzegaming.co.za Technical Manager: Theunis Malan (011) 466 3388 theunis@aruzegaming.co.za ATOMIC GAMING ATOMIC GAMING Managing Director - Cliff Lamberton (011) 514 5100 cliffl@atomicgaming.co.za Managing Director - Cliff Lamberton (011) 514 5100 cliffl@atomicgaming.co.za Operations Director - Andrew Stewart (011) 514 5100 andrews@atomicgaming.co.za Operations Director - Andrew Stewart (011) 514 5100 andrews@atomicgaming.co.za Technical Manager - Bheki Manzini (011) 514 5100 bhekim@atomicgaming.co.za Technical Manager - Bheki Manzini (011) 514 5100 bhekim@atomicgaming.co.za CASINO SPECIALISED SERVICES CASINO SPECIALISED SERVICES MD - Shaun Govender 0832001800 (011) 728 2031 MD - Shaun Govender 0832001800 (011) 728 2031 CUSTOM GAMING SOLUTIONS CUSTOM GAMING SOLUTIONS MD Steve Diversi +27 5651238 steve@customgaming.co.za MD Steve Diversi +27 82 82 5651238 steve@customgaming.co.za Operation Manager: Morton +27 805 0005 jp.morton@customgaming.co.za Operation Manager: JPJP Morton +27 11 11 805 0005 jp.morton@customgaming.co.za Deputy operation: Vincent Tokwe +27 805 0005 vincent@customgaming.co.za Deputy operation: Vincent Tokwe +27 11 11 805 0005 vincent@customgaming.co.za Technical; Ajay Ramdin +27 805 0005 ajayramdin@customgaming.co.za Technical; Ajay Ramdin +27 11 11 805 0005 ajayramdin@customgaming.co.za Technical; Nolo Msini +27 11 11 805 0005 nolom@customgaming.co.za Technical; Nolo Msini +27 805 0005 nolom@customgaming.co.za CREATIVE EDGE CREATIVE EDGE MD - Warren Cooper 011 864 3120 credge@iafrica.com MD - Warren Cooper 011 864 3120 credge@iafrica.com GAMER GAMER MD (Sales) - Dennis Williams (011) 784 2845 Dennis@origingamer.co.za MD (Sales) - Dennis Williams (011) 784 2845 Dennis@origingamer.co.za Sales - Marc Molle (011) 8845454 Marc@origingamer.co.za Sales - Marc Molle (011) 8845454 Marc@origingamer.co.za GAMESMART GAMESMART MD - Ian Mossop (012) 6632273 Ian.Mossop@GameSmart.co.za MD - Ian Mossop (012) 6632273 Ian.Mossop@GameSmart.co.za Sales and Marketing - Dennis Meyer (012) 6632273 Dennis.Meyer@GameSmart.co.za Sales and Marketing - Dennis Meyer (012) 6632273 Dennis.Meyer@GameSmart.co.za IGT-AFRICA IGT-AFRICA Sales & Marketing Dir - Mario Vilela (011) 317-1091 (011) 317-1017 Sales & Marketing Dir - Mario Vilela (011) 317-1091 (011) 317-1017 Sales Manager (Bingo & LPM Africa ) - De Waal Fourie (011) 317-1041 (011) 317-1017 Sales Manager (Bingo & LPM Africa ) - De Waal Fourie (011) 317-1041 (011) 317-1017 Sales Manager - Etienne van Rooyen 011 317 1022 011 317 1017 Sales Manager - Etienne van Rooyen 011 317 1022 011 317 1017 Sales Executive (Other Africa) - Stella Tkachova 011 317 1043 011 317 1017 Sales Executive (Other Africa) - Stella Tkachova 011 317 1043 011 317 1017 Operations - Eugene Mogami (011) 317 1062 (011) 317 1017 Operations Eugene Mogami (011) 317 1062 (011) 317 1017 Systems - Riaan Butler (011) 317 1122 riaan.butler@igt.com Systems - Riaan Butler (011) 317 1122 riaan.butler@igt.com MP GAMING MP GAMING Eduard Rall - Managing Director 072 855 1709 Eduard.Rall@mpgaming.co.za Eduard Rall --Managing 072 855 1709 Eduard.Rall@mpgaming.co.za Markus Prader Director Director 076 991 8013 Markus.Prader@mpgaming.co.za Markus - Director 076 991 8013 Markus.Prader@mpgaming.co.za Clint YoungPrader - Director 076 991 8013 Clint.Young@mpgaming.co.za Clint Young - Director 076 991 8013 Clint.Young@mpgaming.co.za Namedi Mphahlele - Director 072 139 6883 Namedi.Mphahlele@mpgaming.co.za Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za Namedi Mphahlele - Director 072 139 6883 Namedi.Mphahlele@mpgaming.co.za NOVOMATIC AFRICA Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za MD – Gordon Cameron 011 847 9700 sales@novomaticafrica.co.za NOVOMATIC AFRICA Sales Valkenborgh 011 847 9700 sales@novomaticafrica.co.za MD––Deon Gordon Cameron 011 847 9700 gordon@novomaticafrica.co.za Technical Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za Sales ––Deon Valkenborgh 011 847 9700 sales@novomaticafrica.co.za SGTechnical GAMING– AFRICA Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za Senior Director – Wavell Alexander (011) 571 7500 wavell.alexander@scientifi cgames.com SG GAMING AFRICA Director of Systems & Operations – Jacques Mc Lean (011) 571 7500 jacques.mclean@scientificgames.com Senior Director – Wavell Alexander (011) 571 7500 wavell.alexander@scientificgames.com Director Compliance – Ishmael Masoka (011) 571 7500 ishmael.masoka@scientificgames.com Director of Systems & Operations – Jacques Mc Lean (011) 571 7500 jacques.mclean@scientificgames.com Senior Manager Operations – Pieter Boers (011) 571 7500 pieter.boers@scientificgames.com Director Compliance – Ishmael Masoka (011) 571 7500 ishmael.masoka@scientificgames.com Sales Manager – Juan Mc Ewan (011) 571 7500 juan.mcewan@scientificgames.com Senior Manager Operations – Pieter Boers (011) 571 7500 pieter.boers@scientificgames.com Field Services Manager – Wendall Kaba (011) 571 7500 wendall.kaba@scientificgames.com Sales Manager – Juan Mc Ewan (011) 571 7500 juan.mcewan@scientificgames.com SIGNATURE GAMING Field Services Manager – Sargent Wendall Kaba (011) 571 7500 wendall.kaba@scientificgames.com Managing DirectorQuentin (011) 745 0777 Quentin@signaturegaming.co.za SIGNATURE GAMING Strategic DirectorFelicia Roman (011) 745 0777 Felicia@signaturegaming.co.za Managing DirectorMike - Quentin quentin@signaturegaming.co.za Operations DirectorStein Sargent (011) 745 0777 Mike@signaturegaming.co.za Operations Director--Stephany Mike Stein mike@signaturegaming.co.za Commercial manager Geremia (011) 745 0777 Stephany@signaturegaming.co.za Commercial DirectorTamzyn - Stephany Geremia stephany@signaturegaming.co.za Compliance ManagerSteenkamp (011) 745 0777 Tamzyn@siganturegaming.co.za Sales and Compliance Administrator - Lili Kozul lili@signaturegaming.co.za Marketing & PAHayley Nel (011) 745 0777 Hayley@signaturegaming.co.za Technical Manager - Andries Dhlamini andries@signaturegaming.co.za Technical ManagerAndries Dhlamini (011) 745 0777 Andries@signaturegaming.co.za Service ManagerKhanya Luthuli (011) 745 0777 Khanya@signaturegaming.co.za Service Manager Khanya Luthuli khanya@signaturegaming.co.za info@signaturegaming.co.za OMEGA GAMING OMEGA GAMING Managing Director - Quentin Sargent quentin@omegagroup.co.za DirectorQuentin Sargent Quentin@omegagroup.co.za Operations Director - Mike Stein mike@omegagroup.co.za Managing DirectorStephany Geremia (011) 745 0777 Stephany@omegagroup.co.za Commercial Director - Stephany Geremia stephany@omegagroup.co.za Co-directorsObert Matshili Felicia Roman (011) 745 0777 Obert@omegagroup.co.za Technical Director - Obert and Matshili obert@omegagroup.co.za Felicia@omegagroup.co.za Sales and Marketing Executive - Sue-Marie Swart suemarie@omegagroup.co.za Sales and Product Manager- Stuart Browne (011) 745 0777 Stuart@omegagroup.co.za Sales and Compliance Administrator - Hayley Nel hayley@omegagroup.co.za Commercial Manager- Marlien Henn (011) 745 0777 Marlien@omegagroup.co.za DRGT AFRICA (PTY) LTD SIMPLICIT-E GAMING SOLUTIONS Managing Director - Charl Geyser +27 87 701 0740 charl@drgt.net Managing Director - Charl Geyser +27 87 701 0740 charl@smpl.co.za Operations – Arnold Moffatt +27 87 701 0740 arnold@drgt.net Operations – Arnold Moffatt +27 87 701 0740 arnold@smpl.co.za Compliance – TBA +27 87 701 0740 kurt@drgt.net Compliance – TBA +27 87 701 0740 kurt@smpl.co.za Marketing - Kirsten Hulley-Miller +27 87 701 0740 kirsten@drgt.net Finance - Jansie van der Merwe f inance@smpl.co.za Technical Support 060 544 6204 +27 87 701 0741 support@drgt.net Marketing - Kirsten Hulley-Miller +27 87 701 0740 kirsten@smpl.co.za General - Allwin Language allwin@drgt.net Sales - NickManager/Sales Ferguson nick@smpl.co.za Compliance Manager koketso@drgt.net Systems - Theuns Jonck- Koketso Maleka theuns@smpl.co.za FinanceSupport Manager - Stuart McKechnie

stuart@drgt.net Technical 060 544 6204 +27 87 701 0741 support@smpl.co.za TCSJOHNHUXLEY TCSJOHNHUXLEY Managing Director – Christiaan (011) 315-7910 christiaan.els@tcsjohnhuxley .com Managing Director - Nicci Smith Els (011) 315-7910 nicci.smith@tcsjohnhuxley.com Financial Director – Christiaan Els (011) 315-7910 christiaan.els@tcsjohnhuxley .com Head of Operations – Phil Hockaday (011) 315-7910 phil.hockaday@tcsjohnhuxley.com Head of Operations – Phil Hockaday 315-7910 phil.hockaday@tcsjohnhuxley.com Business Development Manager - Jaco van den Heever (011) (011) 315-7910 jaco.heever@tcsjohnhuxley.com Business Development - Mark (011) 315-7910 mark.howell@tcsjohnhuxley.com Compliance Officer –Manager Tanya van Zyl Howell (011) 315-7910 tanya.vanzyl@tcsjohnhuxley.com Compliance Officer – Tanya vanJones Zyl (011) 315-7910 tanya.vanzyl@tcsjohnhuxley.com Technical Manager – Warren (011) 315-7910 warren.jones@tcsjohnhuxley.com Technical Manager – Warren (011) 315-7910 warren.jones@tcsjohnhuxley.com Sales and Marketing – LizaJones Wagner (011) 315-7910 liza.wagner@tcsjohnhuxley.com Sales and Marketing – Liza Wagner (011) 315-7910 liza.wagner@tcsjohnhuxley.com

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List of S.A. Gaming Legislators & Associations PROVINCE

CONTACT

TELEPHONE

FAX

WEBSITE

NATIONAL GAMBLING BOARD LOTTERIES BOARD EASTERN CAPE

Ms Caroline Kongwa (Accounting Authority) Ms Charlotte Mampane (CEO) Adv. Ncumisa Mayosi (Chairperson) Mr. Mabutho Zwane (CEO) Mr Oompy Goeieman (Acting CEO) Mr Dali Mjila (Chairperson) Mr Primo Abrahams (CEO) Ms. Althea Lapoorta (Chairperson) Mr Tiego Kgomo (Chairperson) Mr. Nathan Oliphant (CEO) Mr Bheki Mlambo (CEO) Mr. Mdoda Eric Mbhele (Chairperson) Mr. Mashile Mokono (Chairperson) Mr Gregory Makoko (CEO) Mr Mxolisi Zwane (Chairperson) Mr Steven Ngubeni (Chief Executive Officer) Ms Sibusisiwe Ngubane (Chairperson) Ms Portia Baloyi (CEO) Mr Dhilosen Pillay (CEO) Mr Dhilosen Pillay (Chairperson) Adv. Themba Ngobese CEO

010 003 3475 012 432 1300 043 702 8300 0437 028 300 053 832 0490 053 832 0490 021 480 7400 021 480 7400 018 381 3215 018 381 3215 013 750 8000 (013) 750 8000 015 230 2300

0866185729 012 362 2591 043 748 2218 0437 482 218 053 830 4838 053 830 4838 021 422 2603 021 422 2603 018 381 4421 018 381 4421 013 750 8099 013 750 8099 015 295 3566 015 230 2300 011 581 4900 011 581 4900 086 501 8126 086 501 8126 051 404 0322 051 875 2460 +27(0)11 011 9091

www.ngb.org.za www.nlb.org.za www.ecgbb.co.za

NORTHERN CAPE WESTERN CAPE NORTHWEST MPUMALANGA LIMPOPO GAUTENG KWAZULU-NATAL FREE STATE CASINO ASSOCIATION OF SA

011 581 4800 011 581 4800 033 345 2714 033 345 2714 051 404 0300 051 405 5483 011 011 9032

www.ncgb.co.za www.wcgrb.co.za www.nwgb.co.za www.mer.org.za www.lgb.org.za 015 295 3566 www.ggb.org.za www.ggb.org.za www.kzngbb.co.za www.fsgb.co.za www.casasa.org.za

(OUTSIDE SOUTH AFRICA DIAL 0927 – PLUS AREA CODE WITHOUT 0)

African Gaming Regulators & Associations

Ghana Gaming Commission www.gamingcommissiongh.com GRAF Gaming Regulators Africa Forum www.gamingregulatorsafricaforum.com

Kenya Betting Control & Licensing Board www.presidency.go.ke/index.php/betting-controland-licensing-board

Uganda Lotteries and Gaming Regulatory Board www.lgrb.go.ug

Malawi Gaming Board www.gamingboard.org.mw Tanzania Gaming Board www.gbt.go.tz

WESTERN CAPE

EASTERN CAPE

NORTHERN CAPE

FREE STATE

KWAZULU-NATAL

NORTH/WEST

GAUTENG

MPUMALANGA

Maintenance and supplier licence holders

LIMPOPO PROVINCE

Botswana Gambling Authority www.gamblingauthority.co.bw

3 Point Gaming

(National Licence)

+27 11 468 1315

•

•

•

•

•

•

•

•

•

ACE (African Casino Equipment) (Pty) Ltd

(National Licence)

(011) 514 5000

(011) 514 5060

•

•

•

•

•

•

•

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•

Aruze Gaming Africa (Pty) Ltd

(National Licence)

(011) 466 3388

(011) 466 3389

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•

•

•

•

•

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•

Atomic Gaming

(National Licence)

(011) 514 5100

086 558 5564

•

•

•

•

•

•

•

•

•

Bally Gaming Africa

(National Licence)

(011) 571 7500

(011) 571 7508

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•

•

•

•

•

•

•

(011) 887 0553

(011) 786 4720

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•

•

•

(010) 221 1371

+27 86 649 4210

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•

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(011) 608 0335

(011) 608 0328

•

•

+27 83 255 7545

0862243463

•

•

•

•

•

•

•

•

(011) 315 2711

(011) 315 2722

•

COMPANY

TELEPHONE

Bergmann Automaten GmbH Biddcom Software

(National Licence)

Bingo Vision (Pty) Ltd Casino Specialised Services (Pty) Ltd

(National Licence)

Coin Security Cotswold Micro Systems Ltd

FAX

• •

(011) 493 6246

(011) 493 2568

•

•

Custom Gaming Solutions

(National Licence)

0860 664443

086 555 4677

•

•

•

•

•

•

•

•

•

Electronic Vending Services

(National Licence)

(011) 708 2542

(011) 708 2596

•

•

•

•

•

•

•

•

•

GameSmart (Pty) Ltd

(National Licence)

(012) 663 2273

(012) 663 2683

•

•

•

•

•

•

•

•

•

GTECH S.p.A. (Spielo International)

(National Licence)

+49 57 412 409 9950

•

•

•

•

•

•

•

•

•

GVV

(National Licence)

011 823 6278

0865 002 611

•

•

•

•

•

•

•

•

•

IGT - Africa

(National Licence)

(011) 317 1000

(011) 317 1017

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•

•

•

•

•

•

•

•

Money Autotech (Pty) Ltd

(011) 466 2821

(011) 466 2822

•

•

•

•

•

•

•

•

•

MP Gaming

076 991 8013

086 563 4775

•

Novomatic Africa (Pty) Ltd

(National Licence)

(011) 847 9700

(011) 315 1579

•

•

•

•

•

•

•

•

•

Omega Gaming (Pty) Ltd

(National Licence)

(011) 745 0777

(011) 466 1038

•

•

•

•

•

•

•

•

•

+1 702 384 2425

+1 702 384 1965

•

Paul-Son Gaming Supplies Inc Playmeter Leisure Services (Pty) Ltd

(National Licence)

083 448 4444

(011) 728 0231

•

•

•

•

•

•

•

•

•

Route Gaming Solutions (Pty) Ltd

(National Licence)

(011) 787 7744

(011) 781 8649

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•

•

•

•

•

•

•

•

(011) 887 6035

(011) 887 5641

•

SA Gaming Simplicit-e Gaming Solutions

(National Licence)

087 701 0470

086 689 5445

•

•

•

•

•

•

•

•

•

TCS John Huxley

(National Licence)

(011) 315 7910

(011) 315 7912

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Tsoaranang Holdings UmAfrika Technologies (Pty) Ltd

(National Licence)

(011) 997 4200

(011) 608 0030

Viscount Portfolio (Pty) Ltd Viva Bingo

(011) 314 1720

(011) 314 1811

Vukani Gaming Corporation (Pty) Ltd

(011) 268 6420

(011) 268 6434

•

(011) 542 2760

(011) 314 6969

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•

•

•

•

•

•

•

WMS Gaming Africa

•

•

(National Licence)

•

General Manager Federal Palace Gaming Manager

General Manager Flamingo Casino Gaming Manager

General Manager Gaming Manager

Divisional Director Eastern & Western Cape Regions GrandWest Deputy Slots Mngr

Regional General Manager

General Manager Royal Swazi Spa Gaming Manager Royal Swazi

Gaming Manager

Regional General Manager Gaming Manager

Managing Executive Sun City General Manager Gaming Gaming Manager Sun City Tables Manager

Regional General Manager Gaming Manager Windmill Casino

General Manager Wild Coast Sun Gaming Manager

General Manager Time Square

Federal Palace Casino David Kliegl Paul Vingas

Flamingo Casino Themba Marasha Henry Bokehouer

Golden Valley Casino Keenan Bergins Elmarie van Wyk

GrandWest Casino Mervyn Naidoo Norman Ristow

Naledi Sun Casino Yasheen Sookdeo

Royal Swazi Spa Lance Rossouw Johann de Lange

Meropa Casino Rave Moodley

Sibaya Casino Melville Vogel Robin Kennedy

Sun City Casino Raul De Lima Sammy Mokhele Mark Bricknell Zarko Leovac

Windmill Casino Yasheen Sookdeo Sisulu Madondo

Wild Coast Sun Myan Moodley Karthy Padayachee

Time Square Casino Brett Hoppe

012 799 0151

039 305 2809 039 305 2945

051 410 2000 051 410 2022

014 557 4552 014 557 4078 014 557 1000

031 580 5130 031 580 5137

051 290 5408

00268 241 65200 0026824165488

0027 51 410 2011

021 505 7777 021 505 7438

023-348 7202 023 348 7223

015 290 5444 053 830 2611

00234 1 277 9100 00234 1 277 9000

012 718 7277 012 718 7411

PEERMONT GLOBAL Nigel Atherton Thabo Mokoena Sharon de Leur Bob Yearham Dave Milne Billy Gray Greg Harker & Corporate Security

Group Chief Executive Officer Deputy Group Chief Executive Officer Group Marketing Manager Peermont COO: Gaming Group Hotel and Resort Executive Group Gaming Slots Executive Group Manager, Surveillance

CASINO POLANA General Manager – Jacques Els Deputy General Manager – Russell Clark Financial Manager - Mario Ingo Human Resources Manager – Antonio Macuacua Surveillance Manager - Sarel Maree

011 557 0557 011 557 0557 011 928 1185 011 928 1495 011 928 1435 011 928 1495 011 928 1954

+268 24161199 +268 24161199 +268 24161199 +268 24161199 +268 24161199

General Manager Carousel Casino Gaming Manager

Carousel Casino Harry Swart Kevin Brett

011 898 7070

HAPPY VALLEY CASINO - SWAZILAND Terrance Leibbrandt Managing Director David Neary Gaming Manager Barbara Thomson Cashdesk Manager TBA Tables Manager Wayne Thomson Slots Manager John Horn IT Manager

General Manager Carnival City Gaming Manager

Carnival City Casino Annemie Turk Jacques Venter

041 507 7700 041 507 7770

011 806 6800 0926461 205 5717 0926461 205 5293 0926461 205 5187 0926461 205 5292 0926464 410 5393 0926464 410 5393 0926464 410 5288 0926464 410 5206

General Manager Boardwalk Gaming Manager

Boardwalk Casino Mike Van Vuuren Colin Saunders

011 780 7688 011 780 7290 011 780 7690 011 780 7675 011 780 7033 011 780 7098 011 780 7488 011 780 7715 011 780 7518 011 780 7280 011 780 7238 011 780 7448 011 780 7534 011 780 7459

LEGACY HOTELS AND RESORTS Paddy Brearly Managing Director TBA Regional Gaming Mngr Namibia Tony Boucher Windhoek Country Club GM Sinisa Obendorfer Windhoek Country Club Tables Mngr Bobby Sissing Windhoek Country Club Slots Mngr Robert Hodson Swakopmund Hotel & Entertainment GM Janet Wilson-Moore Swakopmund GM Ricardo Coleman Swakopmund Hotel Tables Mngr Mike de Jager Swakopmund Hotel Slots Mngr

Chief Executive Group Chief Strategy and Operations Officer Chief operating Officer Director Casino (SA) Regional General Manager Gaming Marketing Manager Group Tables Manager South Africa Chief Financial officer Group Marketing Manager Group Communications Manager Group PR Manager Chief Information Officer Vice President VIP Sales Africa Group Manager VIP Services Group Slots Manager

Head Office Anthony Leeming Rob Collins Thabo Mosololi TBA Ruben Gooranah Rob Dalton Kevin Caswell Norman Basthdaw Liam Oddie Zoleka Skweyiya Claudia Henkel Zaine Miller Karin White Andre van Heerden Bianco Marini

SUN INTERNATIONAL

natherton@peermont.com tmokoena@peermont.com sdeleur@emperorspalace.com byearham@peermont.com dmilne@peermont.com bgray@peermont.com gharker@peermont.com

jacques@casinopolana.co.mz russell@casinopolana.co.mz mario@casinopolana.co.mz antonio.macuacua@casinopolana.co.mzco.mz sarel@casinopolana.co.mz

wayne@happyvalleycasino.co.sz john@happyvalleycasino.co.sz

terrance@happyvalleycasino.co.sz david@happyvalleycasino.co.sz barbara@happyvalleycasino.co.sz

011 806 6868 0926461 205 5711 0926461 205 5205 0926461 205 5711 0926461 205 5711 0926464 410 5360 0926464 410 5360 0926464 410 5287 0926464 410 5287

Brett.hoppe@suninternational.com

myan.moodley@suninternational.com karthy.padayachee@suninternational.com

yasheen.sookdeo@suninternational.com sisulu.madondo@suninternational.com

Raul.delima@suninternational.com sammy.mokhele@suninternational.com mark.bricknell@suninternational.com zarko.leovac@suninternational.com

melville.vogel@suninternational.com robin.kennedy@za.suninternational.com

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