Transit

Deputy City Manager

Mike Mathews

Fleet Manager

Becky Hicks

Connecting People to Places. . .

Statistics: Roswell Transit Ridership of 2021

• 45,284 fixed-route trips

• 3,821 Paratransit trips

• 49,105 Total rides

Although total Fixed-Route trips were down overall from 2020, the final four months of 2021 all saw more riders than those same months last year. Total Paratransit trips for 2021 exceeded last year’s figure.

Annual Vehicle Hours: 17,927 Annual Vehicle Miles: 215,125 Transit

Ridership Categories:

Users

Roswell Transit Accomplishments:

• Replaced an HVAC unit at a net cost of $5,162.00 after reimbursement.

• Remodeled our employee break room at a cost of $17,420.49.

A number of employees worked on staining and painting, but the hours were not tracked.

On-Demand “Dial-A-Ride” Service:

We changed from a scheduled fixed-route service to an On-Demand “Dial-A-Ride” service for stops that are not part of the Main Street route. This allows passengers to access those stops at times that are more convenient to them rather than having to plan their trips around a schedule that might cost them a significant amount of wait time.

Upgraded Security System

• Upgraded building security camera system from analog to high-resolution digital. • Added PA systems to the buses.

49,105 Total Rides in 2021

Thanks to the FTA CARES ACT, Roswell Transit has continued to receive 100% reimbursement of operating expenses (less passenger fares) throughout 2021.

Administrative expenses were reimbursed 100% through September, and 80% from October through December.

Remodeled Break Room = Morale Boost. . .

The remodel cost $17,420.29, and many employees helped stain and paint it with untracked hours.