City of Roswell 2021 Annual Report

CITY OF ROSWELL

2021 Annual Report

TABLE OF CONTENTS

Executive Summary............................................................................... 4 Animal Services....................................................................................... 5 Central Control........................................................................................10 City Attorney............................................................................................ 11 City Clerk................................................................................................... 12 Community Development................................................................... 15 Consolidated Dispatch.........................................................................19 Emergency Management................................................................... 22 Engineering............................................................................................. 25 Special Electronics................................................................... 27 Streets........................................................................................... 28 Facility Maintenance............................................................................ 32 Finance......................................................................................................34 Human Resources.................................................................................36 Safety and Risk.......................................................................... 37 Information Technology.....................................................................39 Municipal Court.......................................................................................41 Parks..........................................................................................................45 Nancy Lopez Golf Course......................................................48 Recreation....................................................................................50 South Park Cemetery..............................................................54 Spring River Zoo........................................................................56 Public Affairs...........................................................................................59 Roswell Convention Center...................................................64 Visitor Center.............................................................................. 67 Roswell Air Center................................................................................69 Roswell Fire Department................................................................... 72 Roswell Museum.................................................................................... 77 Roswell Police Department............................................................... 82 Roswell Public Library......................................................................... 87 Solid Waste............................................................................................. 90 Transit........................................................................................................93 Fleet...............................................................................................95 Wastewater Treatment Plant............................................................96 Water Maintenance and Treatment................................................98

Executive Summary Dear Mayor, City Council, Citizens and Staff, It is my pleasure to present the 2021 City of Roswell Annual Department Report, designed to inform our citizens, elected officials and other interested individuals of our city’s activities, progress, challenges and accomplishments over the last year.

Throughout the year, city employees continued to provide top-notch municipal government, public safety and enrichment services to our citizens and visitors while striving to increase our focus on customer-centered outcomes. I invite you to take the time to view the department pages to read their accomplishments.

NOTABLE HIGHLIGHTS: •

NEW FINANCIAL SYSTEM

•

BALANCED BUDGET WITH RENEWED FOCUS AND INCREASED RESERVES

•

COVID RECOVERY SUPPORT FOR CITIZENS AND BUSINESSES

•

INCREASED PUBLIC OUTREACH AND COMMUNICATION

In 2021, the city continued to operate in a fiscally challenged economy, and our employees continued to make the necessary adjustments to accommodate rising costs of running a city, while maintaining quality services for our citizens. Beginning with a balanced budget and a focus on those who have struggled through the pandemic, Roswell rose to the challenge.

No one person does this work alone. We do it as a team. Our City Council leads through policy, shaping a vision for our government. Staff develops those decisions by thoughtfully, compassionately and efficiently delivering services and completing capital projects. Community members pour in time, serving on commissions, staying engaged on a range of issues and investing in Roswell, literally and through their passion.

The city fully utilized all of its resources to provide more transparency and accessibility to local government through modern technology. A strategic effort was made to communicate more effectively with elected officials, citizens and media via our website, social media tools, the Roswell Fix-It Form, timely publications and E-News blasts, citizen engagement programs and events.

While it was not without challenges, the City of Roswell completed its overhaul of an antiquated financial software system to an improved city-wide software system that allow increased functionality and tracking with the City’s efforts of providing services to its citizens.

Furthermore, Roswell - the “Jewel of the Southwest” continues to be a great place for business, and we look forward to positive economic and community development that will continue to move us forward.

Thank you for taking the time to review this report. I’d also like to thank the 655 dedicated city employees for the tremendous service each one provides to the citizens of Roswell, to our elected officials who provide us with leadership and direction, and to the citizens of the Roswell community to whom we are privileged to serve.

Joe Neeb,

4

Roswell City Manager j.neeb@roswell-nm.gov

Director of Special Services Jim Burress

Animal Services Supervisor

Animal Services

Nicole Rogers

Community Outreach as a Whole. . .

Our Roswell Animal Services Facebook page continued to be a great outlet in reaching the community throughout 2021.

When an animal had been in the facility longer than expected, we started networking that particular animal on our page looking for rescue or adoption interests.

We had much success with these efforts and often received updates from adopters on our Facebook page.

A Glimpse from Last Year. . .

.

Dispatches. . .

Our officers were dispatched 6,140 calls for 2021, with monthly totals between 400 and 620 calls. Calls varied from a dog running loose or a cat trapped by a citizen to welfare checks on animals and aiding citizens with aggressive animals or animal bites. Each call was handled with education and experience from our officers.

Months

5

2021’s Downward Trend for Intakes. . .

•

Continued to have a downward trend over the last few years

•

Exceptional education to our community through social media

•

Officers worked with citizens on minor offenses to prevent intakes

•

Staff scanned for microchips to provide a chance at returning the lost or escaped animal to their owner

D

P

C

2021’s Euthanasia Cases. . .

6

•

Lower rates for most of 2021

•

Decrease in overall euthanasia cases compared to 2020

•

Made more educated decisions on euthanasia, such as animals that may be a public safety hazard, etc.

•

Prominent feral cat issue throughout the city continues to be a concern for our citizens that we search for an answer for

Goals. . .

Back in 2018, our overall goal was to become a facility that was only euthanizing for aggression and sick or injured animals.

As of 2020, this goal was reached with working so closely with the community and animal advocates.

We worked very hard to get all our animals out on Facebook with an initial intake photo.

We also started making videos for each dog in the big dog kennels at the 5-day mark so that rescues and citizens could see more of each animal’s personality.

Videos were also made of the cats to get them more publicity, too.

Intakes on a Downward Trend

Decrease in Overall Euthanasia Rates

6,140 Calls Dispatched Officers to Scenes

Upcoming 2022 Objectives. . .

Our adoptions and reclaims continued to be comparable with what our rescue groups pulled in numbers. The more animals we continued to get reclaimed or adopted, the less strain we had on our facility workers and our rescue partners.

We have continued to come up with ways to increase our presence in the community and to get animals into loving homes.

In the upcoming year, we will go through the National Animal Care and Control Association, or NACA, for all officers and supervisors to complete the training offered by the renowned group.

This pie chart is an overview of just how much our social media presence influenced our continued improvement.

With COVID precautions in mind, we planned to work with local schools to teach students about pet care and health.

7

2021 Adoption Events Once COVID Protocols began to allow us, we held our monthly adoption events.

It was an amazing success as everyone enjoyed seeing the cats and dogs in person.

Rescue groups through their volunteer videos also gave the animals a lot of social media notice.

Cute Chihuahua This scared little girl was surrendered to us by a next-of-kin who could not care for her.

After posting her sad story on Facebook, she was with us for just one hour before she found her forever home.

This positive outcome resulted from one post on our Facebook page administered by our kennel manager.

Lost “Little” Bengal Pictured here is another way that the Facebook posts helped us so much.

This big guy came into the facility and was clearly not your run of the mill domestic short hair. Our kennel manager identified him as a Bengal and put him out on Facebook.

His owner came and reclaimed him the same day. He never spent a moment in a kennel because he decided to take over our office chair for a couple of hours while waiting for his ride.

8

Our Two Biggest Examples:

Our loving mom-to-be and little hamster are our biggest examples of our social presence in the community of Roswell. Our large outreach through our Facebook posts helped assist in getting animals into forever homes or foster homes, including them!

Happy Hamster

Pregnant with Pups

On its adoption day, this hamster was posted online to help find it a nice home. A couple of hours later, a mom and her very happy son walked out with a new friend.

This sweet, pregnant dog was pulled by a rescue group after this picture was posted with a plea to keep her from having her puppies in the shelter. Our staff stays very busy caring for all the animals and a litter of puppies would have taken a lot of one-on-one care.

Community Outreach via Social Media

Adoption Events Held Monthly

Help from the Roswell Community

99

Central Control

Director of Administrative Services Juan Fuentes

Utility Director

Lorenzo Sanchez

Water Production. . .

We produced 4,103,381,000 gallons of water in 2021. The chart to the right shows the past six years of water production.

Water Production Superintendent Jesus Talamantes

Water Produced (Gallons)

Produced nearly 200k gallons less than 2020

Production Well VFD’s. . .

We are in the process of upgrading our water production wells with all new equipment, including VFD’s (Variable Frequency Drives), which will minimize system pressure and reduce line breaks in the city’s water system. Wells 12 and 15 were completed in 2021.

The cost for these VFD project’s was $510,000.

Well 12 that was upgraded

RAC Well #1: RAC Well #1 upgrade started in 2021, and the upgrade is projected to be completed by the end of 2022. Once completed, the estimated cost for upgrading this well is $268,000.

Finished project of Well 15

10

City Attorney

City Manager Joe Neeb

City Attorney

Parker Patterson

Criminal Litigation. . .

The Legal Department saw unprecedented volume of Municipal Court cases referred for attorney involvement in 2021.

The City Attorney’s Office trained and certified a Paralegal, Amalia Martinez, and brought on board a new Deputy City Attorney, C. Josh Nairn-Mahan, to cover the City’s criminal prosecutions at all levels.

Streamlined case management resulted in vastly improved resolution rate for criminal cases:

•

Active: 37

•

Resolved: 108

Civil and Administrative. . .

The Legal Department worked with staff and outside legal counsel addressing a variety of civil and administrative matters, including contract disputes, tort claims, zoning and condemnation appeals, procurement protests, and complaints brought before state and federal agencies.

•

Municipal Court Cases: 115

•

District Court Cases: 9

•

Magistrate Court Cases: 16

•

Court of Appeals Cases: 2

•

Supreme Court Cases: 3

• • • •

General Civil Litigation: 10 Tort Litigation Cases: 12 Employment Litigation Cases: 2 Administrative Complaints and Appeals: 20

Legislation. . .

Contracts. . .

The Legal Department partnered with the Community Development Department to develop a new chapter of the Roswell City Code in anticipation of the legalization of Cannabis. In addition, the City Attorney and the City Clerk revised the City’s election provisions in response to changes to the New Mexico Election Act, and redistricting requirements following the federal decennial census.

The Legal Department hired a Contracts Administrator, Jessica Collier, to coordinate and oversee contract compliance City-wide. With greater and more consistent contract oversight, the City is on its way to achieving improved compliance, efficiency, and value.

• •

• • •

Ordinances Adopted: 17 Resolutions Drafted and Reviewed: 43

Drafted: 21 Negotiated: 9 Reviewed: 67 11

City Clerk

City Manager Joe Neeb

City Clerk

Sharon Coll

IPRA. . .

Inspection of Public Records Act Requests. . .

Access to public records is one of the rights afforded to people in a democracy. When there is no statute, a common law right to inspect and copy public records allows the public the opportunity to keep a watch on any government entity.

As public employees, we strive to ensure that all reasonable requests to inspect public records are promptly and efficiently answered.

IPRA’s 2017, 2018, 2019, 2020, 2021

1000 500 0

342

504

427

392

2018

2019

2020

580

IPRA’s Same Requestor

200

0 2017

2021

343

400 159

2018

296 152

2019

2020

2021

Statistics for 2018, 2019, 2020, and 2021 submitted for records

City Council & City Council Meetings. . .

As per the City of Roswell Code of Ordinances, the governing body shall consist of ten council members plus the Mayor.

The governing body’s regular meetings shall be held at 6:00 p.m. on the second Thursday of every month.

To change the time and location, the governing body must pass an ordinance using the process required by law.

The Chief of Police or his designee shall attend all meetings of the governing body unless excused by the Mayor. He shall execute all summons and requests of the governing body.

The Open Meetings Act requires members of a public body to conduct business in public and to provide all persons an opportunity to attend and observe a meeting. The Act does not require a public body to allow members of the public to speak at its meetings.

12

Liquor Licenses & Celebration Permits. . .

The office of the City Clerk reviews applications, advertise for public hearings, issues celebration permits and City liquor licenses upon approval of the Governing Body.

46

15 1 2

New

62 60 01

02

03

04

2021

05

06

07

0

2020

Ordinances & Resolutions. . .

The Office of the City Clerk assigns numbers to the resolutions and ordinances presented to the City Council for approval.

Ordinances & Resolutions 120 100 80 60 40

74

12

7

16

17

2018

2019

2020

2021

20 0

83

101

73

Ordinances

Resolutions

Statistics for ordinances & resolutions for 2018, 2019, and 2020

13

Contracts, Agreements, MOUs, MOAs, Leases, etc. . .

These are assigned numbers by the City Clerk’s office and scanned to the network. We continue to strive to acquire the originals or copies of all contracts, agreements, MOU’s, MOA’s, and leases within the City of Roswell departments.

Received Contracts 80

70

63

60 40 20 0

42 22

2019 COR

16

2020

7

2021

ROW

Municipal Officers Election (MOE). . .

The City Clerk manages the local election process.

The Clerk’s Office ensures local standards are met at the polls, operates election equipment, prepares ballots, publicizes election information, records election results, and with the City Attorney’s assistance, we also reinforce the campaign finance regulations as per the City of Roswell Code of Ordinances ARTICLE II. Campaign Financing Sec. 12-6 Compliance.

And much, much more!

The next MOE is Tuesday, March 1, 2022.

Below are the positions for the Municipal Officers Election (MOE) on March 1, 2022.

• • • • • •

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One One One One One One

Mayor for one (1) four (4) year term.

Councilor from Ward 1 for one (1) four (4) year term.

Councilor from Ward 2 for one (1) four (4) year term.

Councilor from Ward 3 for one (1) four (4) year term.

Councilor from Ward 4 for one (1) four (4) year term.

Councilor from Ward 5 for one (1) four (4) year term.

Next MOE is Tuesday, March 1, 2022

Community Development Deputy City Manager Mike Mathews

Community Development Director Kevin L. Maevers, AICP

Five Divisions, One Department. . .

• • • • •

Planning & Zoning Building Inspections Business License Real Property Code Enforcement

The second half of 2021 saw a dramatic resurgence in activity within the city’s Community Development Department.

The increase in activity across all five divisions; Planning & Zoning, Building Inspections, Business License, Real Property, and Code Enforcement, has given the department every indication to believe that 2022 and beyond will be several years of increasing economic activity and opportunity for the residents of the City of Roswell.

Development Services Center. . .

As a response to the increased activity in the city, and to address concerns by the building & development community, the Community Development Department is currently working toward the opening of the new Development Services Center in early 2022. This new facility will be a “one-stop” processing and permitting center with the goal of efficient customer service.

Permit Streamlining Program. . .

House in progress of being built

To further increase the department’s ability to serve our customers, the entire division will be undergoing a series of permit streamlining measures that will include new checklists, design standards, as well as permitting procedures.

These updates will further improve customer service.

15

Building Division. . .

The most dramatic increases in workload and activity were seen by the Building Division.

Pent up demand for new homes and commercial buildings began to drive the permitting process forward by mid-year.

Upgrades to McDonald’s on South Main

Kass Plaza in progress during late 2021

Planning & Zoning Division. . .

In addition to significant increase in processing of permits for new development, the Planning & Zoning Division also tackled the major tasks of writing a new Cannabis Ordinance and updating the Clean Air Act, as well as a number of smaller tasks including fee resolutions, permit streamlining documentation, and public outreach as we move into the economic recovery of 2022.

16

By the end of 2021, the City of Roswell’s Building Division had issued over 2,700 different permits for all types of construction (Residential and Commercial.)

Real Property Division. . .

Working together with the Code Enforcement Division to implement the Clean and Safe Program, the Real Property Division of the City of Roswell has identified over 90 different City parcels that are now available for development. Removing these types of structures positively impacts the local community by making it cleaner, nicer looking, and safer. Once returned to the market, the potential economic impact could reach over $32,000,000.

Business License Division. . .

Our business license clerk issued nearly 1400 business licenses for 2021, including over 200 new business licenses, giving a strong indication that Roswell’s business community is not only recovering, but setting the stage for growth in 2022 and beyond.

Building Division Issued 2,700 Different Permits

Vendor 166 Home Occupation 195

Commercial 1,013

Clean & Safe Program. . .

Code Enforcement demolished 16 dilapidated structures in 2021. Since inception of the Clean and Safe program, 162 derelict and dangerous structures have been removed by the City. As part of the same program previously conducted including private participation, to date a grand total of 294 unsafe buildings have been demolished.

17

Business License Clerk Issued over 200 New Licenses

Over 7,200 Violations Addressed

Community Enhancement. . .

Community Enhancement utilized 1,782 total man-hours assigned to the department from municipal court to complete various tasks around the community.

Trash and other debris littered around an alleyway waiting to be cleaned up by the team

Newly developed lot cleared of any debris

Code Enforcement. . .

Cases Filed Cases Dismissed

without permit 18

In 2021 Code Enforcement officers addressed over 7,200 violations

Consolidated Dispatch Deputy City Manager

PVRCC. . .

Mike Mathews

Consolidated Dispatch Director Teri Best

Pecos Valley Regional Communications Center Is the regional consolidated dispatch for the City of Roswell and greater Chaves County.

Duties Include: • • •

Intake and processing of administrative and 911 calls in the city and county Dispatch of public safety agencies The custodianship of warrants: regional courts, missing person files, and the records for any stolen items to include vehicles, firearms, etc.

Hired 7 New Staff Members

Agencies Served by PVRCC. . .

Law Enforcement:

Fire Services:

• • • • •

• • • • • •

City of Roswell Chaves County Sheriff’s Office Dexter Police Department Hagerman Police Department Lake Arthur

City of Roswell Berrendo Dexter District 8 Dunken East Grand Plains

• • • • • •

Hagerman Lake Arthur Midway Penasco Rio Felix Sierra

Emergency Medical: • • •

Superior Ambulance (later American Medical Response) Dexter Hagerman

Received 35,000+ 911 Calls

During 2021. . .

PVRCC received over 35,000 calls into the 911 system and facilitated over 90,000 administrative calls to total an overall call handling of over 125,000. The center processed over 3,300 law enforcement-served warrants.

At the close of 2021, PVRCC holds approximately 4,400 active warrants. For each missing article file an annual validation must be done to ensure that there is no updated information. To this end, PVRCC performed 4,037 validation contacts for 2021.

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A Year of Changes and Challenges. . .

The single most stated issue for 911 and emergency dispatch centers is staffing. This is due to the specialized and stressful work of public safety telecommunicators.

The first part of the year continued that trend for PVRCC with the added stress of the pandemic implications. However, the City of Roswell conducted a job fair in early May that turned the tide for the dispatch center. PVRCC hired seven individuals stemming from the event and has remained fully staffed through the last quarter of 2021 into 2022. This is a tremendous accomplishment for the center and its recruits and reflects on the caliber of people that were brought to the city through the fair.

Dispatch is a mission-critical agency that must man positions even in the face of shortages.

Staffing is Essential: Our Biggest Expenses . . .

A Mission-Critical Agency. . .

This generally increases overtime wages with a decrease seen in regular hours paid. Because the administrative staff of PVRCC devoted time in covering shifts and helping to train recruits, over-time wages for 2021 was held to $98,119.98 for the year with regular hourly time paid out at $772,703.15.

This allowed the center to remain within the salary budget allotted for personnel expenses. PVRCC started FY 2021 with a personnel expense budget of $1,495,111 and concluded 15% below that mark at $1,181,705.

The largest expenses for a 911 and emergency communications center are equipment, computer software licenses, and upgrades.

With the assistance of grants from the New Mexico E911 fund, the dispatch center was able to make significant improvements to their equipment and software during the year. An updated 911 call system was installed improving mapping and call handling. A logging recorder was purchased and installed to replace one that was malfunctioning.

Updated equipment & software

$98,120 in Overtime for 2021 20

$65,000+ for Upgraded Equipment

Grants from New Mexico E911 Fund

Big Changes. . .

The change most visible for PVRCC this past year was the replacement of the specialized furniture used by dispatch centers to house the various equipment needed to perform emergency dispatch services.

This project was also supported by grants from the New Mexico E911 fund. The center took advantage of the furniture installation to replace the carpet in the rooms that would house the new computer equipment. $15,211.36 was spent for carpet possessing electrostatic discharge properties (ESD).

• ESD flooring is created from a combination of materials, including carbon fibers that transfer the electrostatic charge from a person to the flooring. The flooring reduces the chance of static electricity discharges, protecting both the communicators and the equipment.

To further protect the upgraded computers and systems, electrical improvements were made to the center. PVRCC spent approximately $45,000 upgrading electrical wiring, circuits, and ensured computer equipment was compatible with new systems.

Construction during the new and improved upgrades

Another Major Accomplishment. . .

Another major accomplishment for 2021 was the culmination of a years-in-the-making radio project taking public safety communications in Chaves County from an analog system to a digital simulcast network. The first stage of the switchover to the digital system occurred in July of 2021. Work continues on this project as it will progress to a multicast system during 2022.

Final Project. . .

The final large project conducted for the year was the selection, purchase, and beginning stages of implementing structured emergency call-taking software and procedures. Again, the State of New Mexico E911 fund supported PVRCC by awarding a grant for emergency medical protocols. As part of its mission to serve the community in all emergency services, PVRCC supplemented this purchase by acquiring fire and law enforcement protocols.

The total project costs were $353,406 with the State of New Mexico contributing $125,066. With careful financial management, PVRCC was able to implement this program within the allotted operational budget for the year.

• NEW ESD CARPETING

• NEW DIGITAL SIMULCAST NETWORK

• UPGRADED WIRING & CIRCUITS 21

Emergency Management Deputy City Manager Mike Mathews

Emergency Manager Karen Sanders

Karen Sanders and Jill Pollock working at a vaccination clinic

2021 Brought Big Changes. . .

From the ongoing pandemic to record 100-year flooding, the Office of Emergency Management has had a busy year. It also included the addition of a part-time Emergency Management Specialist position, filled by Jill Pollock.

COVID Response Continued. . .

•

654 days activated, since March 17, 2020.

•

COVID testing and vaccination clinics with NM Dept. of Health.

•

PPE and resource requests for agencies in Chaves County such as hospitals,health care, public health, first responders, EMS, schools, long-term care facilities, and detention centers.

•

Weekly conference calls with State Emergency Operations Center.

Vaccinations Clinics 22

Continued COVID PPE & Resources for Agencies Testing Roswell residents receiving COVID vaccines at a vaccination clinic

Memorial Day Flooding. . .

A 100-year storm brought more than 5 inches of rain southwest of Roswell within 24 hours on May 30th and May 31st. The heavy rains flowed into Two Rivers Dam located west of Roswell, and through a floodwater diversion berm about 1.25 miles west of the city, causing it to fail and flood parts of the Roswell Air Center as well as residences and businesses near the area. The Gov. Michelle Lujan Grisham declared a state of emergency and issued an executive order authorizing emergency funding.

Natural disaster images and equipment used from the historic event.

Our Action Plan. . .

•

Coordinated aerial tours of the area discovering the breach, arranged for Civil Air Patrol to photograph the area.

•

Coordinated ground tours for state recovery officials. Worked with community partners to provide support to residents.

•

Provided sand bags.

•

Submitted disaster declarations for both the City of Roswell and Chaves County.

•

Tracked all costs related to the event and provided work estimates needed to draft sub- grant agreements.

Provided Sand Bags to Reduce Damage

Community Partners Provided Support

Tracked All Costs Related to the Event

23

Awarded Grants. . .

EMPG:

Grants $1,043,559.38

Reimburses 50% salary and benefits for Emergency Manager and 25% salary and benefits for Emergency Management Specialist.

EMPG DOH $42,977.00 $119,500.00

State Disaster Assistance: Gov. Lujan Grisham declared a state of emergency making available to both Chaves County and the City of Roswell emergency financial resources not to exceed $750,000 each.

Chaves County $487,509.34

City of Roswell $393,573.04

EMPG City Flooding County Flooding MOA DOH

Department of Health MOA: A task based deliverables agreement focused on planning and training needs.

Additional Projects Included. . .

•

Another flooding event on June 28th. The levee breached a second time, impacting the same area.

•

A flood event in north Roswell on Labor Day.

•

State of New Mexico and FEMA approval of the Chaves County Hazard Mitigation Plan, pending adoption by participating jurisdictions.

•

Replacement of the outdoor warning siren at the former Walker Air Force Base that was damaged on July 4th.

Training Events & More: 24

Participation in exercises and training events with hospitals, fire departments, and healthcare agencies.

Participation in numerous emergency management related public outreach events throughout the year.

Both Jill and Karen completed a four week virtual Fundamental of Grants Management Class through Emergency Management Institute.

Engineering Department Director of Administrative Services Juan Fuentes

The Department Performed. . .

• • • • • • • •

City Engineer Louis Najar

Surveying Design Construction Estimates Materials Testing Construction Management Mapping Drawings And More!

ADA ramp at RAC

2021 was Busy. . .

Our Annual Maintenance Project completed 49 work orders in the amount of $589,118. Work orders were for parking, drainage, sidewalk repairs, curb repairs pavement repairs, ADA ramps and more.

Engineering also provided a sidewalk in compliance with Americans with Disabilities Act. Throughout the year, this work included upgrade of 28 ADA ramps.

This is part of keeping in line with Federal ADA Transitional initiatives.

Engineering also funded the installation of Main St. benches and benches at Cielo Grande Park.

We also responded to site triangle reviews, signage complaints, and other citizen traffic complaints.

City Engineering is the City’s in-house professional services consultant. Engineering works jointly with Streets Department, Special Electronics Department, Water Maintenance & Transmission Department, Sewer Department, Solid Waste Department and Facilities Maintenance Department on a regular basis.

New bench at Cielo Grande Park

Traffic Speed Studies. . .

Engineering also performed traffic/speed studies. The traffic counter tubes and/or radar speed signs were used and the total traffic count and speed limits were extracted from the data collectors.

Some of the locations were: • • •

N. Sycamore @ 2nd St. N. Grand St. Frazier St.

• • •

W. Alameda St. W. 8th St. Pecan St.

Total traffic count & speed limits were extracted from the data collectors

25

All Projects of 2021. . .

Engineering was the responsible unit for the design and construction management on behalf of the City of Roswell for $13,562,223 worth of projects completed in 2021.

These projects were funded through multiple sources: City Funding, Water Loans, Legislative Grants, NMDOT and CDBG programs.

Boys & Girls Club improvements – $1,154,479

Other Project Costs: •

2021 Sewer Manhole Project $248,071

•

Micro-surfacing of previously listed Hot Recycle Work $507,063

•

Spring River Trail Phase One $166,697

•

2021 Large Diameter Valves $1,666,029

•

N. Main (US 285) Pavement Maintenance from College Blvd, north to Country Club Rd: $393,603

•

E. College Pavement Maintenance from Main St (US 285) to Atkinson Ave (SR 256) $352,499

•

N. Atkinson Pavement Maintenance from College

19th St. – Main (US 285) to Union Ave. – $600,107

Blvd. North to Tierra Berrenda $458,920

RAC Water Towers – $6,950,304

New Lea & Deming Bridge 26

Lea/Deming Bridge – $1,064,451

Special Electronics Director of Administrative Services Juan Fuentes

City Engineer Louis Najar

Special Electronics Director

Richard Martinez

Primary Focus for 2021. . .

Maintain Traffic Control Infrastructure: The City of Roswell has two individuals assigned to repairs and maintenance of the City’s traffic control infrastructure. The two employees rotate on call duties to insure a qualified person is available to insure an accident site is rendered safe as far as electrical hazards.

Unfortunately, the picture on the right is a sight far too common in the city. The repair boxes arrived, and now we wait for Xcel to schedule installation of the repaired light.

Special Electronics Personnel Called 68 Times in 2021

A damaged street light pole and the remains of the break-a-way box on N Main St.

Continuing Projects. . .

•

Repair of solar lighting on the walkway in Enchanted Hills

•

Installation of detection equipment upgrade at S. Main & Relief Route

Utility One-Call Responses: Locates were conducted at 3893 different locations to identify City underground wiring.

48 Videos Provided to RPD to Assist with Investigations 27

Dustrol providing “Hot-In-Place” recycling

Streets Department

20 Employees in Small Crews

115,545 Sq. Yds of City Streets Recycled

Director of Administrative Services Juan Fuentes

City Engineer Louis Najar

Streets Superintendent Quinton B. Miller

Hot In-Place Recycling. . .

In the top left photo, a work crew from Dustrol providing “Hot-InPlace” recycling on South Union and South Garden streets.

The use of in-place recycling has improved several streets while conserving material usage. This process was used on 115,545.70 Square Yards of City Streets. In the past year, $1,344,114.20 was spent or allotted for this type of resurfacing.

In the lower right photo, a work crew from IPR is applying Micro Seal to E. Mescalero as a sealing layer after Hot-InPlace processing of the street. The Micro Seal is a finishing application to seal small cracks in the asphalt and increase asphalt life. This process is also used on streets that don’t require recycling of the asphalt to extend the life of the street. In the past year, $507,063.00 was spent covering Hot In-Place operations and normal street maintenance.

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Milling & Overlay of East College Blvd. . .

Milling operation on East College Blvd to remove the top layer of even asphalt.

And, after a thorough sweeping to remove loose millings, a new layer of asphalt is laid down, rolled and compacted.

Asphalt replacement cost $352,498.55

The process of removing the top asphalt

New asphalt being laid on E College Blvd.

Resurface of North Main Street. . .

A view of North Main Street as striping is applied to a fresh layer of asphalt from College Blvd. to Country Club Road.

The cost of the asphalt overlay from College to Country Club was $621,738.82.

1,463 Bags of Poly Mix Used 29

Resurface of North Atkinson Ave. . .

Crews from Highway Supply apply traffic control lane marking stripes.

The cost of the asphalt overlay from 19th St. to Tierra Berrenda Dr. was $458,920.34.

The stripes are made of plastic beads heated and poured in place. A dusting of glass beads is applied to make the line reflect light at night.

Highway Supply applying stripes

And Crosswalks. . .

Another example of a smaller applicator for doing crosswalks and stop bars.

The material cools quickly and remains bright for much longer than painted stripes.

Work crew updates a crosswalk on N. Main & College Blvd.

Striping the Street. . .

Striping of the South Union Ave. The replacement of stripes is a priority after any road work resurfacing. Temporary tabs to mark lanes are put down immediately and followed up by striping contractors.

Striping contractors are also used to maintain all the pavement markings in the City to include crosswalks near all City schools. $178,317.52 is allocated and work is in progress for striping and crosswalk maintenance this coming year.

S Union Ave. receives a well-deserved stripe replacement

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Used Materials and Waste Removal. . .

•

Poly mix used – 50 lb. bag

1,463 Bags Used

•

Crack seal units – 30 lb. box

607 Boxes Used

•

Gravel crushed for City use

5,500 Tons

•

Millings from State Highway Department

5,987 Tons

•

Sweeping waste material removed from streets

•

Tree removal loads

•

Weed killer applied to City right of ways

942 Tons to Landfill 106 Loads to Landfill 13,714 Gallons

2021 Overall. . .

The Streets Department is headed by Quinton B. Miller as the Streets Superintendent and Frank Rincon as the Streets Supervisor.

The department also includes 20 employees who work in team sizes consistent with respective projects. The crews cross-train to get the maximum value of the workday if others are missing due to vacation or illness.

Assisting other departments with equipment or manpower is something we do very often to support the goals of the City of Roswell in any way possible.

Keeping Roswell Updated:

5,987 Tons of Millings from State HW Dept

We help out in any way possible when we can which includes tending to city property along with its streets.

Mowing Cielo Grande area

Southwest area flood damage

Crack Sealing in residential areas

31

Facility Maintenance For All of Your On-Call Needs. . .

Director of Administrative Services

Facilities Maintenance maintains city facilities through on-call repair needs, preventative maintenance and capital improvement projects.

Juan Fuentes

Facilities Manager Trent Moore

Facilities uses Assets Essentials-Facilities Maintenance (FAC MAN) to track service orders and projects.

These tools help the department to be more efficient and productive. Our highly trained team and state of the art equipment “FAC MAN” was able to do preventative maintenance within the city such as plumbing, HVAC, general construction, and electrical systems to help prevent costly and catastrophic failures.

Facilities has a team that can address maintenance needs in the areas of plumbing, HVAC, general construction/maintenance and painting.

In addition, Facility leadership provides technical assistance to various departments building improvements or capital projects.

4,309 Work Orders

20,110 Man-Hours

135 Sites Across the City

Work-Order System: •

4,309 work orders completed for a total of 20,110.76 man-hours. This is across 135 sites and 1.9 million square feet.

•

Work orders ranged from remodeling, painting, flooring, lighting and general assistance with relocating of office furniture and records removal.

32

Projects In Progress: •

Roswell Test Facility Roof (RTF) project

•

New facility department improvements

•

Golf course building improvements

•

Transit building improvements

•

Roswell test facility tunnel improvements

•

Annex building repairs

Projects Completed: •

Boys & Girls Club rehabilitation project

•

314 N. Richardson St. building remediation

•

Demolition project

•

City Hall annex building roof & office repairs

•

Roswell Convention Center sewer line replacement

•

Engineering lab relocation project

•

Fire Station 4 air quality testing

•

Roswell Public Library public restroom renovations

•

Carpenter Park splash pad

•

Veteran’s Cemetery phase 1 conceptual design improvements

•

Zoo cougar exhibit

•

Roswell Test Facility Roof (RTF) project – in progress

•

Roswell Museum roof repairs

•

Police Department W. 2nd St. TSU phase 1 building improvements

•

Roswell Air Center roof repairs

•

Roswell Air Center A/C installed

•

Roswell Air Center Dean Baldwin fire suppression system

33

Finance Department Director of Administrative Services Juan Fuentes

Our Mission. . .

Finance Director Janie Davies

The Finance Department is the central hub for all departments. We provide accounting services such as accounts payable, accounts receivable, budgeting, payroll and purchasing to the entire city. In doing so we collaborate with Administration, City Council and the public of all aspects in regards to the city’s finances.

The city budgeted $128 million for fiscal year 21-22. The Finance Department oversees the budget throughout the year by receiving revenues and analyzing spending.

2021 Department Staff. . .

During 2021 the department consisted of ten (10) staff members: •

(1) Finance Director

•

(2) Accountants

•

(1) Accounting Manager

•

(2) Purchasing Agents

•

(1) Senior Accountant

•

(3) Accounting Techs. II

Spent $291,000 Less in 2021

The department spent a total of $825,863.61 during 2021, this was a $291,000 decrease from 2020.

These costs consisted of personnel costs, supplies, contractual services, and various other fees.

Fiscal year 2021-2022. . .

The Finance Department saw a $27 million increase from the previous year’s budget.

34

Insurance

35

Human Resources

City Manager Joe Neeb

Human Resources Director Renee Trujillo

Hiring Development. . .

After a hiring freeze, the City of Roswell hired 109 employees in 2020 and 230 employees in 2021, creating an increase of 121 new hires for the city.

In 2020

The city had 155 terminations with 41 employees accepting the COVID buyout.

In 2021

The city had 148 terminations. In this time frame the city hired 36 more employees than its terminations.

2020-2021 Active Enrollment. . .

This was the first year that the city participated in an active enrollment for its benefits.

In 2020 49 employees made changes to their benefits plans.

In 2021 During the month of October, we had a total of 64 employees make changes to their benefits with the remaining employees choosing to stick with their current plans.

ESS. . .

This is the first year that the city has implanted an online only pay stub and W2 system. The benefit to this is that employees can access their pay stubs and W2 information whenever they need.

36

Safety and Risk Department As the Pandemic Continued. . .

We were still tasked with keeping our employees safe. Disinfecting shared equipment is still being practiced and was/has become second nature. Many departments purchased aerosol sprayers to use in the vehicles; counter tops and doorknobs are still being wiped down with sanitizing solutions. Hand sanitizer and masks are still a commodity made available for PPE. The Safety Department has a staff of 1 and is part of the Human Resources Department.

Human Resources Director Renee Trujillo

Safety & Risk Manager Kathrene Louer

Lowest Number of Incidents in 6 Years. . .

While we can brag about the lowest number of incidents in 6 years, it was by no means the least costly. The city suffered a huge loss when a caterpillar scraper was rolled at the landfill in May. Luckily, our employee was shaken up, but not hurt.

Lowest Number of Incidents in 6 Years

Severe May and July weather Increased Claims

Aftermath of the caterpillar scraper incident that resulted in no injury

37

Workers’ Compensation Claims. . .

In 2021, the number of Workers’ Compensation claims rose just a bit, but the important number is the “No Lost Time” claims number.

No lost time claims are the ones that the worker goes to the ER and returns to work immediately. Out of the 14 workers who had lost time, only 6 were off work long enough to receive their pay from workers’ compensation.

Safety Training. . .

Although there weren’t any in house safety trainings offered by this department, many departments went above and beyond by obtaining different types of trainings for their staff. Some departments contacted manufacturers of their equipment and received training on their machines. Our insurer, New Mexico Self Insurers Fund (NMSIF) has provided online employee trainings we are implementing.

Insurance & Tort Claims. . .

The Safety Department is responsible for processing all insurance claims and tort claims. The total number of the combined claims for this year increased due to our two huge weather events, the May flooding and the July hail.

We are expecting the May flooding damages insurance payment to be near $250,000.00, and the July Hail storm payment will be near $3,000,000.00

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Information Technology The IT Core. . .

Deputy City Manager Mike Mathews

IT Manager

Jeff Bechtel

The IT department consists of four personnel who are responsible for all technology throughout the city across all of its locations. We also have several AV systems throughout the city, which we maintenance and assist in its usage.

• • • •

32 locations across the city 35 physical/virtual servers 400+ work stations & mobile units Responsible for assisting 600+ end users

Our IT team is on call 24 hours a day to assist our public safety when needed. We have worked over 172 hours of callbacks and after hours work and have streamed for over 100 hours of public meetings.

Work Orders. . .

Over 3,100 documented help tickets were completed as compared to around 2800 last year in 2020. We use the word documented because we get numerous calls, texts or emails about issues where no work orders were created in the system.

Our goal is to have every service call documented in 2022 and moving forward.

Goto. . .

Was our new word for the year 2020, in 2021 it did not go away. The IT department gotoed over 100 hours of public meetings and countless other meetings and interviews. All city departments have access to goto to use when ever needed.

Tyler. . .

IT has been working on the implementation of the city’s new software system. The latest update had some serious complications, however, things are getting better. We are still working out some bugs with our Tyler Technologies software, and are waiting on an update to the Energov system.

32 Locations on Network

3,100 Help Tickets Completed

100 TB of Data Sent 39

P25 911 Radio System. . .

We are excited to see the radio system up and running. All of the city simulcast is turning out with great success. RPD, RFD are running in full digital mode with the Police Department being totally encrypted.

CCSO is running full digital when they are local but have to switch when they get into the remote areas. The multicast side of the system is still a work in progress. We were assisted by Chavez County through the installation of a tower to improve connection with Hagerman and solar power infrastructure for the Capitan site.

By early spring, we should be able to go full simulcast and multicast providing the coverage that is needed.

Dispatch. . .

Radio Tower

Dispatch received a much needed upgrade. Seven of the consoles received new furniture. While that was being replaced, we took the opportunity to do some network upgrades. Now out with Office Max and in with Extreme networks; we went from consumer grade network equipment at each console to enterprise grade equipment in the core and at each console offering total redundancy at the core level.

We are now going from core switch to each console with 2 pairs of fiber. We had all new fiber and networks lines ran during the process. We also ran new power lines from the emergency panel to each console to improve reliability.

Fun Tidbits. . .

•

250 blocked or quarantined viruses

•

192 blocked phishing attempts

•

In the past 6 months we have sent and received a total of 899,200 emails between 530 active users.

•

600,000+ websites visited

•

100+ terabytes of data went through our firewall.

IT equipment for radio & networking, etc.

40

Municipal Court City Manager

Judicial Branch. . .

Joe Neeb

Municipal Judge Joseph Seskey

Representing the Judicial Branch of the City of Roswell, Municipal Court is responsible for the adjudication of misdemeanor criminal offenses in violation of municipal ordinances and traffic offenses adopted by the City from the New Mexico Uniform Traffic Code.

The court hears cases initiated by the Roswell Police Department, Animal Services, Zoning, Fire Marshal’s Office and Code Enforcement.

Continued with State Mandates. . .

Throughout the year, the Court continued to work through challenges related to COVID. The public health emergency continues to have an impact on court operations and changes are constant. The Court is and will be committed to remain open and serving all users.

The Court follows all rules and directives mandated by the New Mexico Supreme Court and communicated to Municipal Courts through the Administrative Office of the Courts (AOC). The Roswell Municipal court is approved by the AOC to conduct in-person appearances and follows all required protocols and procedures instituted as a result of the public health emergency.

Staying COVID-friendly

Current protocols require all users of the courts to be screened prior to entry and mask requirements remain in effect for all New Mexico courts.

Protocols related to contact tracing and facility cleaning requirements as well as limitations of the number of occupants within the courtroom continue into 2022.

Our Employees. . .

The Court is composed of: •

The Judge

•

(1) Court Administrator

•

(4) Deputy Court Clerks

•

(1) Bailiff

•

(2) Court Compliance Officers 41

Exceptional Training and Procedures. . .

Employees, including the Judge, attend professional development training throughout the year. Municipal Judges throughout the State attend yearly training as mandated by the Supreme Court of New Mexico.

Training is administered by the University of New Mexico School of Law Judicial Education Center.

In 2021, Judge Seskey was asked to serve as a primary faculty member for new judges training managed by the University of New Mexico’s Judicial Education Center. Judge Seskey is one of three Municipal Judges in New Mexico assisting with teaching newly elected or appointed Municipal Judges from across the State.

Judge Seskey was recently appointed as a mentor Judge to the Judges currently serving the municipalities of Vaughn, Ruidoso Downs and the Village of Ruidoso.

Judge Seskey is a member of the New Mexico Judges Association and currently serves on the Board of Directors as well the Judicial Education committee. The Court Administrator, Deputy Court Clerks and Bailiff are members of the New Mexico Municipal Court Clerks Association. Due to the public health emergency training for judicial employees this past year has been modified and conducted through online resources.

Municipal Court Operations. . .

The budget of the Municipal Court is approved by City Council. The Municipal Judge has overall responsibility for its budget and for the day-to -day operations of the Court and its employees. The Supreme Court of New Mexico has superintending authority over the Municipal Court and sets policy guidance and rules it must follow. Judgements and Decisions in Municipal Court may be appealed to District Court.

The maximum sentence that a Municipal Judge may impose in a criminal offense in violation of City ordinance is 90 days in jail and a $500.00 fine. Penalties for most traffic violations are approved by City Council and adopted by ordinance.

In 2021, •

434 violations of criminal ordinances were initiated and filed in Municipal Court.

•

795 violations of traffic ordinances filed.

•

196 parking tickets filed.

In some instances, persons cited into Municipal Court fail to appear when required. This requires the Court to issue and mail a summons requesting their appearance by a certain date. If the defendant fails to appear after a summons has been issued, a warrant for their arrest may be initiated. Police officers may also apply directly to the court for summons and arrest warrants in matters they have investigated.

In 2021, the Court issued 574 warrants.

Municipal Courts are authorized to perform wedding ceremonies. Municipal Court provides this service at no charge. There were 128 weddings performed in 2021.

128 Weddings Performed in 2021 42

Collected $139k from All Sources

Issued 574 Warrants

Fines and Fees Collected. . .

In many instances a fine is assessed as a result of a plea of guilty or after having been found guilty at trial. Court fees in the amount of $29.00 are required to be assessed in all cases. These fees are assessed separately from fines and are collected for Corrections, Court Automation and Judicial Education. In some cases, additional fees are assessed for probation or house arrest. The court collects these fines and fees at sentencing and for those defendants who cannot pay immediately they are afforded an option to pay over time through a payment plan. There are further options for the defendant to convert their fines to community service if they have no ability to pay.

In 2021, the court collected a total of $139,049.75 from all sources.

Incarceration and Alternative Sentencing. . .

In some instances detention or incarceration of defendants awaiting arraignment, trial or serving sentence is required. Defendants are held at the Chaves County Detention Center. The City of Roswell, under the current agreement with the Detention Center is currently charged a fee of $75.00 per day per defendant.

In some instances, defendants with Municipal Court charges are being held on unrelated charges by other jurisdictions such as Magistrate and District Court. In these instances, Municipal Court is not charged for their cost of detention. In 2021, Municipal Court defendants were detained or incarcerated at the Detention Center a total of 1513 days resulting in a cost incurred of $65,008.00 While a sentence to jail is an option the court may consider when sentencing defendants who have pled or been found guilty, the Roswell Municipal Court employs several alternative sentencing strategies in lieu of incarcerating defendants. Community Service, Probation and House Arrest are helpful in reducing recidivism and reducing cost to the City related to incarceration.

Programs for first time and young offenders are often considered in an effort to correct behavior and deter defendants from making poor choices in the future.

Court Compliance Officers are responsible for supervising defendants sentenced to Community Service, Pretrial Supervision, Probation and House Arrest. In 2021;

•

Compliance Officers monitored 71 defendants participating in community service programs

•

Defendants completed a total of 1,728 hours of community service

•

Compliance Officers monitored 48 defendants on probation conditions imposed by the Court

•

Compliance Officers monitored 52 defendants reporting for Pre-Trial Supervision.

House arrest is an option in lieu of serving time confined to the Chaves County Detention Center. It allows the defendant to have some flexibility to maintain employment and address the immediate needs of their personal or family obligations. Persons on house arrest are monitored by an electronic device attached to their ankle and their location can be tracked at all times.

•

Compliance Officers monitored 53 defendants confined to house arrest as imposed by the Court

A total of 658 days were served by defendants on house arrest in lieu of incarceration. Had these persons been incarcerated in the Chaves County Detention Center, the City would have incurred a cost of approximately $49,350.00.

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2021 Municipal Court Highlights. . .

The Court continues to expand its software capabilities. This past year the Court has taken on the task of updating outdated forms. Our software is able to assist in creating these forms in compliance with New Mexico Supreme Court standards. Staff continues to receive training and updates on our software program with a goal of reducing redundant activities.

The Court used budgeted monies to make improvements in our lobby and waiting area. New chairs replaced older bolted in bench seating. The seating area was arranged to comply with distancing requirements related to the public health emergency and increase the functionality of the space.

Budgeted monies were also expended to improve signage and messaging to better assist the public.

New lobby furniture in the Municipal Court

Municipal Court 2022. . .

For 2022, the Municipal Court’s goals and objectives include: •

Continue to assess operations to ensure rules compliance and best practices

•

Increase training and professional development opportunities for the staff

•

Provide workplace safety and personal security awareness training for staff

•

Expand Community Service opportunities for defendants

•

Expand alternative sentencing options for defendants with substance abuse and mental health issues

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Parks Department 2021 Highlights. . .

The Parks Maintenance Shop relocated this year to 414 E. College Blvd. The large project of moving from the old shop to the new building began in March.

Director of Administrative Services Juan Fuentes

Special Services Director Jim Burress

In October, the Parks crew reorganized into four new groups: A, B, C, and D. Each crew was assigned specific parks, plazas, sports fields, and other City areas to maintain, with Crew D concentrating on the downtown area of Roswell.

Superintendent Rudy Chavez

Crew A

Crew B

Crew C

Crew D

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All-Inclusive Playground:

A site celebration was held October 15th for the upcoming new All-Inclusive Playground.

Construction of the park is to begin in 2022.

Crews worked Overtime to Combat Weeds Another New Park: ICIP funding in the amount of $400,000 was awarded to the City for a new park at 2301 S. Virginia Ave.; the old Chisum School property.

The department worked with Engineering to orchestrate a Public Input Meeting, which was held on August 24th. This allowed neighborhood residents to make it known what amenities they would like to see installed.

The park is to be constructed and completed in 2022.

New park coming to 2301 S. Virginia Ave.

Citywide Cleanups: The Parks Department participated in a massive citywide weed clean up after the monsoon rains. All hands were on deck. Crews worked overtime until weeds were knocked down and the department was caught back up with their regular duties.

Two new playgrounds were ordered; one for Carpenter Park and one for Chisum/Virginia Park. Quotes were obtained for resurfacing the tennis and basketball courts at Cahoon Park. The striping on the tennis courts will also include 12-24 Pickleball courts.

A very large number of employees obtained their continued education credits for their applicator’s licenses. Additional new staff members were supported and trained.

46

Parks crew engaging in City-wide weed clean up

COVID Maintenance. . .

Disinfecting Pecos Trails Transit bus stops throughout the City as well as play units, tables, and grills at City parks continued for part of 2021. Park crews of 3-6 employees helped the South Park Cemetery with mowing and weed eating. Parks staff also assisted with the daily business of the cemetery office.

Maintenance. . .

The Parks Department oversees 600+ acres of land. The regular maintenance and upkeep of these properties includes, but is not limited to: •

Trees (removal/planting/stump grinding)

•

Grass (mowing/weed eating/fertilizing/weed control)

•

Sunken Garden (weekly clean-out of fountain/pond)

•

Gopher control (sports fields and parks)

•

Irrigation (parks and sports complexes)

•

Drinking fountains (repair/winterization)

•

Trash (daily pick-up and removal)

•

Riverbeds (clean-out)

Specific Maintenance. . .

Crew working on an irrigation system, and various other projects below

trash cans

Extra Work to Roswell 47

Nancy Lopez Golf Course at Spring River Director of Administrative Services

Main Highlights of 2021. . .

Juan Fuentes

Special Services Director

Hosted both the NM Senior PGA Championship and the Richland Sun Classic Pro Am in July.

Golf Course Overhaul:

Jim Burress

A lot of time and energy was put into keeping the golf course up-to-date in appearance and functionality. Many projects were started and completed throughout the year in order to keep the golf course open and functional.

Maintenance & Projects. . .

•

Cut cups.

•

Replaced 20 feet of 10” transite pipe.

•

Moved tee markers as needed.

•

Cleared weeds and picked-up trash along 8th

•

Dumped trash.

•

Mowed greens, fairways, roughs, and tee boxes.

•

Picked-up numerous tree limbs due to storms.

•

Sprayed greens with nematicide, fungicide,

•

Repaired 4” and 6” water lines.

wetting agent, fertilizer, and growth regulator.

•

Spot sprayed fairways and roughs for broadleaf

Street fence.

weeds.

•

Sharpened greens reels.

•

Repaired water leaks.

•

Trimmed over 65 trees.

•

Repaired water lines.

•

Cut down various trees as needed.

•

Replaced irrigation heads.

•

Sprayed Cielo Grande, Special Events, area

•

Aerated and top dressed greens with sand.

•

Sprayed surrounds with pre-emergent.

48

east of Special Events, Cahoon Park, and Stiles Football Field with pre-emergent herbicide.

•

Trimmed garden rose bushes.

A large crack can be seen in this pipe

Irrigation repair

Large pipeline repair

Muddy leak

Upcoming February 2022. . .

Future plans are to combine the Golf Maintenance and the Golf Pro Shop!

49

Recreation

Director of Public Affairs Juanita N. Jennings

Recreation Director Colette Hall

Where All the Fun Happens. . .

7,854 Hours of Fun with the Adult Center @ Full-Time

29,149 Attendees in 2021

•

2 Recreation Facilities where the fun happens

•

9 Sports Facilities where more fun happens

•

3,073 Youth having fun on the sports fields

$358,027 Annual Revenue

3,567 Memberships Sold

13 Full-Time Employees Providing Fun

12 Part-Time Employees Monitoring Fun

“We are getting there!” is our Mantra. . .

Recreation has had some struggles this year but we are starting to rebound nicely. While we have seen some participation numbers start to climb back up to pre-COVID, we are still having problems finding staff, instructors, and participants for special events.

The Roswell Adult Center was only open on Wednesdays all year due to shutdowns and staffing issues.

Nationally, the entire recreation field is dealing with a lot of the same issues as stated in the January issue of NRPA’s Parks & Recreation magazine. The article states not only are staffing issues a major problem for agencies across the nation but there is also a declining interest in organized sporting activities.

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Fortunately, Roswell leagues are still strong as evident by the number of participants in the youth sports organizations last year.

Parks and Recreation is proud to work closely with the various sports organizations to facilitate their agreements in order to serve so many youth in the city.

The youth sports organizations had 1,460 participate in soccer, 690 in little leagues and girls’ softball, and 920 in the football leagues.

Pickleball, which is the fastest growing sport in America, is doing great outdoors in Roswell so we are adding some additional Pickleball playing time in 2022.

Our Staff is Pushing Through with High Hopes. . .

Staff is more determined than ever to look for new activities, but this past year has not been easy on them.

We constantly have a shortage of front desk staff pulling others away from their programming duties to cover. Not only did staff see a lot of their peers and friends resign or leave for other opportunities, the Recreation Department has seen top leadership change three times this past year. With each change comes the adjustment of new personalities and a change in focus.

Staff members of the department have taken this all in stride and are looking forward to a new year with new programs and a lot more fun!

Recap of 2021. . .

Recreation: • • • • • •

•

New membership fees implemented Hosted the swim completion portion of the 2021 USA Pentathlon National Championship for over 3 days in May Alien Chase had 203 participants All staff members worked on the UFO Festival Merged to Community Pass, which is a recreation registration system Reindeer Run was canceled due to lack of registrants; staff is re-working the event to not compete with other holiday weekend runs held locally Helped coordinate RISD’s Roswell Games of track and field events which had 467 elementary and middle school kids

Recreation & Aquatic Center: • • •

Summer monthly free swims were at full capacity Youth volleyball 90 participants Hosted RISD’s annual Egg Drop for 60 students from the gifted program competing to create a device that can keep a raw chicken egg intact when dropped from a specific height, Xcel energy provided the bucket truck to drop the eggs • Offered camps, and each camp reached capacity of 25 • Grace Church Community hosted a Labor Day Pool Party which was a huge hit

A boy enjoying Winter Vacation Fun Camp

Adult & Recreation Center: •

•

•

•

Oldies Dance “Crusin’ into Fall” had less attendance then expected but was a great time for those who danced all night to some wonderful music Second Hand Treasure Sale did not take place. We are retooling for next year Departure of quilting group after many years of residing in the building Billiards was very popular throughout the year

Summer Free Swims were at Full Capacity

51 51

Projects. . .

Focus for 2022:

Roof project completed at the Noon Optimist Little League ball field at a cost of $9,574.53 Facilities Manager received quotes for a face-lift on Room 27. Work will begin this year and other areas will be assessed.

• • • • • •

Increase in programming for all areas Full brochure of classes Website overhaul Better registration experience Adding and improving special events Fee assessment

A plaque dedicated to The City of Roswell’s taxpayers, council persons, and city staff for the creation of the aquatic center

52

Recreation’s Overall Revenue Statistics. . .

-

-

-

53

South Park Cemetery Deput City Manager Mike Mathews

Special Services Director Jim Burress

Cemetery Superintendent Ruben Esquivel

2021 Highlights. . .

Honored Two WWII Veterans

In January The Cemetery started the year with 46 services; setting the pace for a very busy year of burial services.

In December By the end of the month, the Cemetery finished 2021 with 411 burial services; the highest number of burials in a calendar year.

Hired New Staff

Halfway through the year. . .

During the monsoon season, the Cemetery dealt with a substantial amount of clean up with a good start to the weed season.

WWII Veterans Two WWII Veterans were honored at the General Douglas McBride Veterans Cemetery. The Cemetery team was extremely honored to show last respects to these warriors.

54

Staff Changes & Purchases. . .

There were many staff changes throughout the year which required a lot of cross-training. One addition to the workforce was a new supervisor position.

Plans were started for the new columbarium and committal shelter that will be brought before City Council in early 2022.

New Equipment A new backhoe was purchased for the department, arriving just in time for our needs.

The equipment was up and running quickly after the crew received training for its usage.

The cemetery received a new lowering device

Maintenance & Special Projects. . .

• • • • • • • • • • • • • • • • •

Dug, set up, covered, and tamped for monthly services.

Trimmed and mowed all Cemetery blocks.

Installed plaques and upright headstones in Veterans Cemetery.

Winterized Cemetery and equipment.

Serviced funeral equipment (tents, greens, and lowering devices.)

Serviced mower decks.

Sprayed for weeds.

Sprayed Pinon trees for scale.

Installed sprinklers in new blocks 70-73 Repaired waterline in Veterans Cemetery Finished layout of Row H in Block 1 of Veterans Cemetery Repaired rock fence and installed new gate at West entrance Prepared Cemetery for Memorial Day weekend Removed all Christmas decorations Removed large amounts of branches caused by storms; held a controlled burn of the limbs.

Raised 50 trees throughout the Cemetery Trimmed Juniper trees along L and K Streets

Raised & Planted Over 50 Trees

Upcoming Year. . .

In 2022, there will be many new growing trees as well as replacement trees planted throughout the Cemetery.

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Spring River Zoo Director of Public Affairs Juanita N. Jennings

Zoo Director

Zoo Re-Opening January 2021. . .

•

John Wright

Completion of the wooden fence separating the Zoo from the park area

•

Finishing the beaver pond

•

Installing banners on the interior and exterior of the Zoo

•

Setting up canopies for opening day

•

Installing a new gate at the Zoo entrance

•

Working on the carousel and training Zoo employees on its operation Images of the Zoo’s Grand Reopening early 2021 which included a new selfie station

Other Work at the Zoo in 2021 Included: •

Hauling off compost and telephone poles

•

Working on the well house

•

Repining 55 locks

•

Hauling and spreading dirt mix

•

Installing a new irrigation clock

•

General tree maintenance

Renovation of the Zoo fish pond was finished in November.

A completion celebration was held on November 19th with Parks Superintendent Rudy Chavez and Special Services Director Jim Burress congratulating John Wright, Zoo Director.

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Renovated the Zoo Fish Pond

Continuing COVID Precautions. . .

Every Precaution For Reopening: During our Grand Reopening, COVID precautions and mandates were, and still are in place. We took great care to provide the safest, most enjoyable experience for our Zoo guests.

We installed several banners around the Zoo promoting social distancing, sanitization and information for the overall well-being of guests and Zoo staff.

We continued to keep safety a top priority throughout the rest of 2021 and into 2022.

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Renovations Completed by Parks. . .

Completion of the wooden fence separating the Zoo from the park area

A new fish styled art piece for the Zoo

Left to Right: Joe Neeb, Rudy Chavez, Jim Burress, John Wright and Mayor Dennis Kintigh; during the completion celebration

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Public Affairs

City Manager Joe Neeb

Director of Public Affairs Juanita N. Jennings

In 2021, We Continued to Evolve. . .

This past year, we worked continually in order to produce more communication, marketing, educational pieces into the Roswell community as well as externally.

Our big projects included a process and system to collect Lodgers’ Tax for Short-Term Rentals which makes us compliant with state statute. We subscribed to STR which gives us more data driven results for hotel occupancy and auditing. Our STR analysis and data reporting is done monthly to ensure compliance and real data reporting of Lodgers’ Tax.

Annual UFO Festival Logo Update: The City took on the UFO Festival and partnered with an outside company to produce the event. Lessons learned from this experience that will continue to improve the event for future years.

Our UFO Festival was officially trademarked under the City of Roswell.

Our Team’s Contributions:

Our team contributed to the Outdoors, Fairs, Festivals Taskforce CSP Development for Economic Recovery Council and participated in the State DMO/Special Event State of NM Tourism for COVID-19. And more!

Upcoming “Roswell Great Blocks. . .”

Guest Services Division: We implemented a new Guest Services Division at Spring River Zoo with a focus on customer service, hosting of parties, rentals and events as well as membership and donor relations that is crossed trained with our Visitor Center.

No More Spectra: Cancelled the management agreement with Spectra in order to save on monthly management fees with an unknown reopening state mandate in April 2021. The city received grant funding to reopen in October of 2021.

Great Blocks project kick-off with MWRM Landscaping which is the Market Walk Space. This was a time consuming project, but will benefit the Roswell downtown district. MainStreet Roswell applied for the grant funding in which the City matched 20% of the $100,000 project for construction ready design documents for the Market Walk Space aka Great Blocks.

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Wayfinding for 2022. . .

Groundwork Studio Wayfinding 2.0 Finalized design elements were finalized and will be ready for implementation of Parking, Bus Stops and signage at the Air Center and other tourism attractions in 2022.

Special Events. . .

MRO Conference Booth Design and Collateral. Overhaul of the City of Roswell Website: Roswell-nm.gov integrated portal pages for Tourism, FlyRoswell, Government and Community Pass system.

Planned and executed the following events that included all marketing elements of radio, billboard, décor, posters, invites, programs, social media, paid social media and informational sheets.

New Online Updates:

•

UFO Festival in partnership with InDepth Events

•

4th of July

•

Job Fair w/EDC x2

NM True Co-Op Grant Award of $157,096.48 worth of paid media on a 2:1 match:

•

City Job Fair

•

Still Photo Shoot

•

Fall Festival

•

Texas Monthly Print Display

•

Carpenter Park’s Splash Pad Ribbon Cutting

•

Phoenix Magazine Print 3x plus Digital ads

•

All-Inclusive Playground Groundbreaking

•

Tripadvisor for 10 months

•

Programmatic Digital Display for 6 months

•

Deming-Lea Bridge Ribbon Cutting

•

Instagram Static Ads for 6 months

•

Reopened the Spring River Zoo with Guest Services Division

•

West Texas Digital OOH for 6 week

•

Phoenix Digital OOH for 6 week •

Connected TV for 3 months

•

YouTube for 3 months

Graphic Design. . .

Our designer took us to the next level of designing creative pieces that communicated and provided public information to the community in a variety of ways.

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Public Information. . .

News releases/features produced by and issued to media and public by Public Information Officer (PIO): Approximately 180 (Additional releases written by staff of some other departments are also edited and released through PIO.) Television (usually on-camera) and radio (usually recorded by phone) news interviews (most done by PIO, with some others arranged by PIO for a city official or department representative to be interviewed): 54

Sampling of other functions performed by PIO: •

Research and respond to media inquiries on a daily basis, including evenings and weekends as needed.

•

Monitor media reports regarding the city and its departments to ensure accuracy of information being presented to the public and contact media with any needs for corrections.

•

Social media posting to City of Roswell, Police Department, Fire Department and other city department Facebook pages. In addition, posting to city Instagram and Twitter accounts.

•

Text notification to City Council and administration regarding police, fire and other incidents or events.

•

Create news items for city website and edit and update information throughout website.

•

Write and/or edit internal and external materials.

•

Answer citizen questions and requests through social media, email and phone calls.

•

Assist with scheduling, staffing and logistics/ preparation for public events as needed.

•

Review/edit/collaborate on graphics and videos produced by Public Affairs.

In an effort to reach those without internet and build a broader audience, we were able to form a partnership with the Public Broadcast System (PBS). This allowed us to grow our audience to areas outside of Roswell.

Now Partnered with PBS

Multimedia Producer/Videography. . .

New Videographer Position: 2021 was the first full year of production for this new role in Public Affairs. Seeing only 24 videos being produced in 2020, a whopping 154 videos were created in 2021. New partnerships were made and community outreach expanded.

Special Mentions: •

Was featured on KOBR news.

•

Was featured on Creative New Mexico’s website, which showcases artist, community artwork, and videos.

Series Produced: •

2021 Virtual Public ForumsProduced and edited forums for PBS.

•

Roswell’s Hidden History – Stories of the hidden History of Roswell

•

•

Documentaries: •

RPD Tips – Public service tips from the Fire Chief

•

RFD Tips – Public service tip from the Fire Chief.

•

Money Matters – Videos helping the public to have a better • understating of how the City uses its funds.

City Services – Highlights departments that aren’t normally acknowledged within the City.

•

Zoo Carousel – A wonderful documentary on how the Zoo Carousel came to be a part of the City’s Spring River Zoo.

Park Life – A fun educational • series on animal life and park updates.

Jake Trujillo – A mini Documentary on a man who’s played Taps every day for the past 20 years. It was also featured on KOBR, which created its own segment on Jake.

UFO Festival: Aileen – A four part series created to help ramp up the UFO Festival.

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Our Top Social Media Posts & Growing YouTube Channel. . .

“Your videos got 18,620 views in 2021!”

We have increased YouTube subscribers by 146 with a library of more than 400 videos

Our Social Media presense grows daily, and in 2022 we expect to continue this trend.

Our Visitor Center has Grown Exponentially. . .

We reopened our Visitor Center to 6 days a week after being impacted by COVID-19 in 2020.

During this time in 2021, we had nearly 25,000 visitors compared to 6,000 in 2020.

Our revenue from the influx of guests reached $127,000 up 300% over 2020.

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Visitors pose for a photo op in front of the giant UFO Festival Logo on the side of the building

Volunteer & Outreach Efforts. . .

Volunteer Program: •

50 volunteers have applied

•

40 volunteers have been approved and their contact info was provided to departments where they hope to serve.

•

The other 10 are either pending, rejected, moved since applying or lived in Roswell, GA.

•

443 volunteer hours tracked from May 22, 2021 – Jan 10, 2022.

•

$8,600.79 value, based on the state’s average wage sector volunteer hour value.

In December, 2021 we purchased a one-year subscription to an online volunteer intake & management system (VolunteerLocal.com) and have transferred all approved volunteers to this database.

Recruiting Volunteers

The volunteer application using their service is currently being branded with Roswell graphics and the City logo. Will transition to this system for future volunteer applications as soon as branding is complete.

Keep Roswell Beautiful. . .

$28,302.56 Grant Awarded for FY22

KRB Empowering Youth Cleanup Fundraiser Program:

Appreciation Project for Departments:

•

10 local youth groups have participated to clean a public area (park, neighborhood, etc)

•

172 youth worked doing the cleanups

•

37 adults volunteered to supervise and help cleanup

•

11 deliveries of thank you “goodies”

•

192 staff have been thanked

•

548 hours total worked by participants

•

$856.49 value of goodies donated to date

•

35,115.94 lbs. of trash picked up (over 17 ½ tons!)

$6,449.55 in-kind value or donations to Keep Roswell Beautiful:

Departments Thanked to Date: •

Parks Maintenance Team

•

IT Team

•

Solid Waste Team

•

Finance Team

•

Aquatic/Rec Team

•

Animal Services Team

•

Water Maintenance Team

•

Warehouse Management Team

•

Transit Team

•

Waste Treatment Team

•

Water Production/Central Control Team

Marketing & Social Media: 2021 Followers

•

$2,800 for 700 boxes of energy efficient LED lightbulbs donated by Xcel Energy giveaway/incentives

•

$2,870.82 value for radio promotion and newspaper ads at no cost for public service announcements.

•

$763.74 food donated by Hispano Chamber and McDonald’s for volunteer incentives

•

$14.99 box of 55-gallon trash bags donated

by Westlake ACE Hardware

PEER: Donations to date by community for PEER Gala Prizes:

Posts

Jan

Dec

Facebook

10,707

11,369

Facebook

331

Instagram

2,008

2,331

Instagram

117

Twitter

465

510

Twitter

120

•

83 items donated for PEER Gala prizes

•

$2,924.19 value of donated items

•

86 total items for PEER Gala door prizes so far

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Roswell Convention Center Director of Public Affairs Juanita N. Jennings

Facility Operations Manager David Reed

Our Place in Roswell. . .

The Roswell Convention Center is a 47,560-square-foot facility, including over 23,000 square feet of event space. The facility has a 15,875-square-foot exhibit hall, and four meeting rooms with air walls to configure the rooms into one, two, three or four breakout spaces.

Two additional conference rooms are also available along with a warming kitchen, pre-function lobby space, and full kitchen service to host any sized event.

The Roswell Convention Center was closed to the public from March 16, 2020 to November 2021 when it had a soft opening of events of 120 -150 people. In that time several things have been completed.

A new waste line has been installed to help prevent issues with the restrooms.

RCCC’s new waste line for better plumbing and less complications

64

COVID-Friendly Facility. . .

Other completed tasks include making the facility more COVID-friendly by installing touch free soap dispensers, paper towel dispensers, and hand sanitation stations. Along with a plexi-glass top to the reception area. The facility is also sprayed with an electrostatic disinfectant after every event to ensure safety.

Hands free sanitizer

Hands free paper towels

Hands free soap dispenser (top) and plexiglass divider (bottom)

Our Exceptional Kitchen. . .

The Kitchen has been cleaned from top to bottom, hood vents have been cleaned and inspected and every piece of equipment has been serviced and is in working condition.

New additions to the kitchen include a E66 Dishwasher and a Fast Eddy Smoker, which will allow the Chef to smoke large amounts of meat.

The new kitchen appliances: Fast Eddy Smoker (left) and the E66 Dishwasher (right)

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Nearly Fully Staffed. . .

Staffing

The Roswell Convention Center has worked to onboard staff continuously since August. The chart below shows the progress that has been made. The facility is one full time position short of being fully staffed.

Practice makes Perfect. . .

Some of the pre-opening events that have taken place were used as training tools for the Convention Center staff during the process of reopening. Although they were small in size, they were very good learning tools on how an event is setup/torn down and executed to achieve success. We feel with a skilled staff the Roswell Convention Center will soar to new heights in 2022.

Room for 1 More Full-Time Member

New Dishwasher & Smoker

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Visitor Center

Director of Public Affairs Juanita N. Jennings

A Huge Increase from 2020. . .

Guest Services Supervisor Amanda Fitts

Visitor Comparison:

2019: 24,508 2020: 6,539

(visitor numbers inpacted due to COVID-19)

2021: 30,022

VISITORS

22% Increase of Visitors from 2019 A woman posing in the UFO Festival Logo

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Two campaigns to encourage people to come to the Visitor Center

Visitor Comparisons by Location. . .

Santa Claus and The Grinch make a visit for the Christmas season

Revenue Comparison:

2019: $11,799 2020: $35,586 2021: $127,845

Made Over 10x the Revenue Compared to 2019 68

Roswell Air Center Director of Administrative Services Juan Fuentes

Air Center Deputy Director Stephen Christopher

Air Center Director Scott Stark

Operational Statistics. . .

Roswell Air Center (ROW) enplaned 36,499 passengers as of October 2021, an increase of 80% year over year.

There was an average of 104 commercial flights per month connecting through DFW and PHX with an average one-way airfare (as of Sept. ‘21) of $219.

36,499 + Passengers in 2021 A total of 27,690 flight operations (takeoffs and landings) were completed in 2021, representing a 17% increase over 2020 traffic levels.

Our Projects. . .

Project 1 Full reconstruction of a portion of taxiway A and all of taxiway J - Funded by FAA Airport Improvement grants totaling $3,109,529.

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Project 2 Apron Ramp Rehab Phase I – Funded by FAA Military Airport Grant Program $3,187,900.

Concrete in the immediate area of the passenger terminal will be crack-sealed and repairs/ replacement made where necessary.

Project 3 Southeast Infrastructure Extension Project, Phase I – A new 14” waterline is being installed to improve water flow and pressure to the southeast side of the airport. This project supports our current tenant, Aevex, the YO Acres neighborhood in the county and future tenants on the southeast side. The project is funded with $2,000,000 of State Legislative Capital Outlay funds through Chaves County.

Project 4 Large Private Hangar – The City has begun site work on a large hangar project for a new tenant. The site work includes airport apron, vehicle parking and hangar foundation.

The hangar is being funded by the tenant. Funds for the site improvements are $3,000,000 of State Legislative Capital Outlay funds through Chaves County, $6,500,000 from City funds to be recouped through the ground lease.

27,690 Takeoffs & Landings

Project 5 Air Center Drainage Study – As witnessed this summer with the flooding we experienced, the Air Center is in need of updating its drainage plan. This study is funded by an FAA Airport Improvement Program grant of $261,104.

Added 3 New Positions

200 New Parking Places Coming Soon 70

Project 6 Baggage Makeup room Remodel – In preparation for expanded air service and modernization of Air Center facilities, the Air Center partnered with TSA by reconfiguring the baggage makeup room to accommodate a baggage scanner.

The scanner was provided and installed by TSA at no cost to the city. This piece of equipment improves baggage screening efficiency by eliminating the need to manually open and inspect all checked baggage.

Cost of remodel - $38,773.19.

Project 7 Terminal Vehicle Parking Expansion – FAA granted $2,000,000 for this project from the Military Airport Grant Program in 2019.

The project design phase of $387,080 is almost complete.

Construction to start in 2022. Nearly 200 new parking places will be built, approximately 1/3 of them covered, paid parking.

Project 8 Air Center operations funding was used to repaint faded markings at the segmented circle and on runway 17/35.

Cost - $23,940.72.

Personnel. . .

•

The Air Center saw heavy turnover in personnel in 2021.

•

The Director and two Ops/Maintenance employees are the only “old hands.”

•

One new position was added to Air Center staffing.

•

A Property and Contracts Coordinator position was created to handle increased workload in managing the buildings.

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Roswell Fire Department

Deputy City Manager Mike Mathews

Roswell Fire Chief Matt Miller

Welcomed New Staff. . .

This year we added Randy Bunch as the Emergency Medical Services Chief, Lorena Borunda as the Emergency Management Specialist, and Jill Pollock as the Senior Administrative Assistant. Welcome aboard!

2021 72

• • •

Promoted 1 Firefighter to Fire Apparatus Operator Promoted 3 Drivers to Lieutenants Graduated 8 new Firefighters from the Academy

Recruiting & Training in 2021. . .

2021 Rookie Class

New Recruits & Graduates

27,108 HRS Dedicated to Training

Training & Recruiting Details: Currently, there are 9 Recruits in training and 2 more from the October hiring wait list that were added January 7th, 2022.

RFD trains by scaling & repelling during sessions

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Training with Frank Viscuso. . .

RFD had the privilege of doing 6 weeks of online training, and one day in person training with Retired Deputy Fire Chief Frank Viscuso.

Chief Viscuso is an internationally renowned speaker, and best-selling author of seven books on topics that include leadership, team building and officer development in the fire service.

More Training. . .

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RFD fights controlled fire in realistic training scenario

74

During 2021, We Received Many Different Types of Emergency Calls, Including. . .

9,266 Total Calls

•

384 False Alarms

•

316 Fires

•

73 Good Intent

•

160 Hazardous Condition

•

8 Rescues

•

70 Service Calls

•

21 Special Incidents

8,239 EMS Calls

1,027 Fire Calls •

441 Cardiac

•

88 Strokes

•

660 Respiratory

•

322 Seizures

•

70 Gunshots/Stabbings

•

564 Motor Vehicle Accidents

•

151 Battery

•

5,943 Other

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•

95 Fire Investigations

•

932 Inspections

•

115 Plan Reviews

•

54 Public relations training opportunities

•

7 Special Events

2021’s Grant Highlight

Roswell Fire Department was awarded $413,636.36 from the Department of Homeland Security and FEMA Assistance to Firefighters Grant.

This grant will be used to purchase new SCBA units for the department.

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RFD on scene to emergency calls.

City Manager Joe Neeb

Executive Director

Roswell Museum

Caroline Brooks

2021 Overview. . .

Continuing from 2020, the Museum maintained part-time hours Tuesday through Friday, 1 p.m. to 5 p.m. along with reduced staffing and budget through the first half of 2021.

After approval to refill vacant positions, the Museum expanded its hours and opened full-time on Saturday, June 12, 10 am to 6 pm daily.

Alongside state health restrictions, much of the museum’s normal programming was on hold or severely modified in the first half of the year and offerings were slowly reintroduced as the year continued.

RMAC installs a new exhibit (top) Pieces from the Artisan Market (bottom)

Exhibitions. . .

In 2021, owing to reduced visitors and a limited budget, exhibitions concentrated on New Mexico artists and in-house and local opportunities.

Curator Aubrey Hobart giving a virtual Zoom tour

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In-Loan Exhibitions: Lucky Escape: The Wild World of William Goodman, June 12, 2021 - January 2, 2022 A retrospective exhibition showcasing more than five decades of sculpture, drawing, painting and prints by the versatile and imaginative Tinnie, New Mexico, artist William Goodman (b. Wimbledon, England). Included Second Saturday reception and hands-on art activity inspired by artist’s work.

Conversations: Artworks in Dialogue, July 2 - November 21, 2021 On loan from The Wheelwright Museum of the American Indian, Santa Fe, Conversations highlights pieces from the collection of Daniel E. Prall, a dedicated volunteer and longtime supporter of the Wheelwright Museum. His Native American collection included 320 major artworks, with emphasis on painting, drawing, pottery, and sculpture.

Included Second Saturday hands-on art activity inspired by animal iconography in works.

Opened Full-Time in June

Gestures and Geometry: Abstract Paintings and Prints by Phillis Ideal, September 11 - November 21, 2021 Santa Fe artist Phillis Ideal’s current paintings juxtapose expansive gestural space and tightly packed collage areas that reflect growing up among the open spaces of the desert combined with living in the crowded urban energy of New York. Included Second Saturday reception and hands-on art activity inspired by artist’s work.

146 Donations from Donors and Artists

Roswell Artist-in-Residence. . .

Justin Richel – A Window, A Door, A Ladder, January 8 - February 19, 2021 With an interest in simulacra and trickster mythologies, Justin Richel’s work explored the art and artifice inherent in the painting medium through the combined practice of sculpture and painting.

Alia Ali – Refracted Futures, March 5 - April 16, 2021 Alia Ali is a Yemeni-Bosnian-US multimedia artist whose work probes both systematic erasure and cultural preservation in the context of the crisis in Yemen and its diaspora.

Masha Sha – Unsaid, April 30 - June 11, 2021 As a Russian artist living in the United States, Masha is engaged in a visual relationship with language that involves excavating meanings from words and in the creation of large-scale graphite drawings.

Mikayla Patton showcasing her work

Mikayla Patton – Visitation, September 4 - October 10, 2021 Mikayla Patton is a Oglala Lakota, mixed-media artist from the Pine Ridge Reservation of South Dakota. In Visitation, she paired a Lakota dress from the Aston Collection with vessels made of handmade paper, acrylic, porcupine quills, deer lace, and pigments adorned with Lakota motifs of power.

Terri Roland - Resonance, October 23, 2021 - January 2, 2022 Terri is a New Mexico artist whose abstract paintings are concerned with the places where land and sky meet. She reduces a painting to its three most elemental colors and shapes to best honor the essence of a place in time. Exhibition received write-up in New Mexico Magazine.

Chen Wang – In the Woods, June 25 - August 8, 2021 Chen (b. Hohhot, China) is a multidisciplinary artist who incorporates costumed performance, sound engineering, and 3D game design to create fictional dreamscapes in video installations. In the Woods draws upon the artist’s anxiety to the (im)possibility of the future during the COVID-19 pandemic using a dark woods as a metaphor to mimic a chaotic present- day society combined with a narrative exploring power structures, politics, race and gender.

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Second Saturday Meet with the Artist event

The Permanent Collection. . .

The Museum loaned a Raymond Jonson print to the Crocker Art Museum for the exhibition Another World: The Transcendental Painting Group. The work is part of a national tour, which includes stops at the Philbrook Museum of Art and the Los Angeles County Museum of Art, and concludes in spring 2023.

Donations. . .

With the approval of the Board of Trustees, the Museum accepted 146 donations total by the following donors and artists: •

Susan and David Hill donated 19 artworks by New Mexico artists Steve Catron (5), Eugene Newmann (5), Donald Fabricant, Martin Horowitz, Aaron Karp, Sam Scott (5), and Valerie Nielsen.

•

Art Rosenberg donated 14 artworks by New Mexico artists Janet Lippincott (2), Elen Feinberg, Fritz Scholder (2), Garo Z. Antreasian, Frank McCulloch (2), Robert Ellis, Nick Abdalla, John Depuy, Clinton Adams, Harry Nadler, and Helen Sturges.

•

Roxanne Gunter donated 89 paintings, drawings and prints by Santa Fe artist Agnes Tait, as well as Randall Davey (3), Roderick Meade, F. Dosamantes, Jerry West, Ben Ortega, and Frank Mechau (2).

•

Ken Terry and Denise Betesh donated three works by artist Gendron Jensen.

•

The Estate of Brinkman Randle donated a Peter Rogers painting.

•

Rachel Stevens donated one of her outdoor sculptures, presently located on the north side of the Museum campus.

•

Jean M. Glover, Steven M. Glover and Sally J. Cammon donated a work by Sydney Redfield.

•

Nancy Steen Adams donated a print by her late husband Ben Q. Adams and two of her own prints.

•

David Wynkoop donated six Peter Hurd sketches.

Terri Roland’s Art during the exhibition (top) and her lecture (below)

2021 Revenue and Contributed Funds Total: $543,987

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Classes, Programs and Events. . .

Chalk the Walk:

In lieu of an annual festival this year, the Museum held a standalone sidewalk chalk drawing activity, Chalk the Walk, in front of the Museum during October’s Second Saturday on October 9.

The Museum has presented these popular chalk contests periodically since 2006.

Classes:

Began with small groups of adult students for open studio clay sessions in April 2021, and later expanded to include traditionally taught classes for both adults and children in the fall.

Yoga transitioned from a virtual offering back to in-person in the galleries. The fall also introduced a sketching and hiking class and the return of Gratton Workshops with a weekend workshop taught by esteemed Hopi Choctaw printmaker, painter, and educator Linda Lomahaftewa.

Family After Hours:

Second Saturdays: The largest addition to 2021’s programming was the reintroduction of Second Saturdays sponsored by the RMAC Foundation. Second Saturdays began with the newly expanded hours on June 12, 2021 and includes a family-friendly hands-on activity for all ages from 10 am to 1 pm, a free 11 am planetarium show, and free admission all day for Roswell Residents.

Materials were given away to allow for social distancing of supplies and the ability for participants to do the activities at home.

A free evening of hands-on visual and performing arts activities presented by RISD’s Arts Connect staff at the Roswell Museum, was held on Thursday, October 28 in the Museum’s courtyard and on 11th Street.

Geared towards grades K – 6, activity stations included making kinetic sculptures, marble paintings, homemade wind chimes, and jingle hand bells.

Roswell Museum Holiday Artisan Market:

This was introduced as a new event in 2021. The Market was a juried contemporary art and craft show and sale held at the Museum December 3-18 presented in partnership with the RMAC Foundation and the Pecos Valley Potters Guild.

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Additional Activities. . .

Some memberships lapsed during the pandemic due to the extended closure, limited in-person offerings and personal financial restrictions. The campaign efforts ultimately brought in several new members, making up for the losses and the same number of memberships, 399 memberships with 676 members, closed the year as had started.

As a follow-up on the City’s citywide re-branding campaign, the Museum worked with the Public Affairs department to develop a new museum logo and brand that fit within the City’s branding while recognizing the distinctive qualities of the Museum and its audiences.

The new logo and brand were launched at a reception on November 15.

Terri Roland’s lecture

The New Mexico Department of Tourism re-routed tourism dollars to capital projects in rural cities during COVID in order to help smaller cities better prepare for reopening after the pandemic. The request, which was approved by the governor on April 9, 2021 and financially administered on September 23, 2021, will provide $340,000 toward museum improvements by helping relocate the Museum Store to the front of the building. The new store format will focus on promoting the work of local and regional artists along with items related to the collections and exhibitions. This is the first phase of a larger project which also includes development of a family enrichment gallery and a lobby renovation.

Family Art Night

Gratton Workshop

676 Members by the end of 2021 81

Roswell Police Department Deputy City Manager

Chief’s Greeting. . .

Mike Mathews

Roswell Chief of Police Philip Smith

Welcome to the Roswell Police Department’s 2021 Annual Report. We have had a number of notable accomplishments this year which would not have been possible without the dedicated support of our citizens, elected officials and city management.

Our teamwork in 2021 led us to many notable accomplishments for our community including: a reduction in Part 1 Crimes since 2015; the ongoing initiation of the RPD Drone & Robot Unit to increase criminal apprehensions and enhance officer safety and to search for those who have been lost, expansion of the RPD K-9 program, expansion of the RPD Traffic Unit and the grant funding of both the De-Escalation-proven-Virtual Range and License Plate Readers. We are as an agency progressing towards National Accreditation through CALEA. Last year was a trying year as we were dealt a global pandemic this included manning adjustments and seeking even more alternative funding sources.

We applied for and received several grants while our community afforded us generous donations specifically creating our now 4 team K-9 Unit. I remain forever grateful to our amazing police department and community for their tremendous efforts in supporting us and our mission here in the City of Roswell.

In closing, I want to express what an honor and privilege it is to serve as your Chief of Police for the past 10 years. While I often receive credit for our many accomplishments, all the accolades belong to the members of Roswell Police Department and those who support us. We have truly built a premier law enforcement agency in the State of New Mexico culturally and professionally. I would measure the RPD against any agency in the United States. God bless each of you for supporting us, the men and women who work every day to provide the most efficient and caring police service to the community of Roswell.

I look forward to continuing to serve you and our police agency in any and all capacities called upon by the City of Roswell.

Philip Smith, Roswell Chief of Police 82

Roswell Police Department Annual Crime Stats. . .

2021 Part I Crimes Homicide

12

Rape

33

Robbery

46

Assault

732

Burglary

207

Larceny

740

Motor Vehicle Theft

119

Total

2021 Part II Crimes Crimes Against Persons

1506

Crimes Against Property

406

Total

1912

1889

•

Patrol ended the year with 33 certified Officers, which was a tremendous improvement from last year’s number

•

The department had two (2) Officer Involved Shootings. Each incident was ruled a justified use of force.

•

Patrol Officers continued providing security for all inbound and outbound flights at RIAC. This is still in the initial phase, but through teamwork and brainstorming, could potentially turn into a great partnership

•

Even being shorthanded, Patrol Officer continued to provide the community with excellent service throughout 2021 83

Roswell Police Department’s K9 Units. . .

Another canine has joined the Roswell Police Department K9 Unit.

Officer Cody Schwartz attended the Police Service Dog (PSD) threemonth training program at the Police Service Dogs Training Center in Oxford, Florida. During this training, Officer Schwartz was able to pick his canine partner, Elon, and train him. Elon will begin his career with the Roswell Police Department in the near future.

RPD’s newest K9 “Elon”

Roswell Police Department Criminal Investigations Division. . .

People Crimes

Property Crimes

2020

2020

2021

Suicides

10

11

Criminal Damage

6

9

Unattended Deaths

22

20

Larceny

14

24

Missing Persons

12

9

Burglary (Residential)

43

41

Robbery

24

16

Aggravated Burglary

7

31

Aggravated Battery

32

31

Burglary (Vehicle)

53

15

Aggravated Assault

25

20

UTMV

44

15

Battery

6

5

Arson

16

15

Assault

2

0

Fraud

43

36

Homicides

11

12

Embezzlement

6

6

Criminal Sexual Contact

20

46

Forgery

12

7

Criminal Sexual Penetration

39

29

CYFD Referrals

132

102

Child Abuse

23

15

Miscellaneous Cases

32

35

Child/Adult Solicitation

5

3

Child Pornography

6

1

Shootings/Weapons Violations

25

30

Total

408

336

Total Cases Assigned

670

584

Total Cases Referred to CID

1194

1002

Total

84

2021

262

248

The Roswell Police Department has seen an overall decrease in crime from 2020 to 2021.

RPD Drone Program:

RPD SWAT:

The Roswell Police Department purchased two robots from Vantage Robotics that will be a part of the Drone Program that was implemented in 2021.

Seven members of the Roswell Police Department SWAT Team competed in the TTPOA SWAT Competition in Conroe, Texas on October 7, 2021 through October 10, 2021. The team came in ninth place out of a total of thirty-three teams that competed.

They were awarded a ballistic shield and a break-and-rake tool.

RPD Technical Services Unit/Property:

85

RPD Special Investigations Division: Items Booked In: 6904 Methamphetamine Heroin Cocaine

58.15 lbs 562.6 g 6816.43 g

Fentanyl

361.5 g

Currency

$147k

Firearms

68

Guns

459

Arrests

86

Drugs

1256

Cases Initiated

387

Sent to Lab

1018

Cash Deposit $113k Transfered RTOW/Reto

68

Destruction Orders Total Items Destroyed Firearms Destroyed

100 13923 399

898

Roswell PD Recruiting. . .

Recruiting Division: The Roswell Police Department participated in several job fairs throughout 2021. Currently, the department has seven vacant positions as of December 31, 2021, with six in the hiring process (4 recruits, 2 PSAs).

Roswell PD Professional Standards/Internal Affairs. . .

86

Total complaints received: 41

Total reports filed: 101

• • • • • • • •

• • • • • •

Complaints Complaints Complaints Complaints Complaints Complaints Complaints Complaints

Sustained: 10 (24.4%) Not Sustained: 2 (4.9%) Unfounded: 26 (63.4%) Cleared Exceptionally: 1 (2.4%) Rescinded: 1 (2.4%) Exonerated: 1 (2.4%) Pending Investigation: 0 Internally Generated: 9 (22%)

Firearms: 3 (2.8%) Taser: 21 (21%) Pepper Spray: 0 (0%) Sims Less Lethal: 1 (0.99%) Asp Baton: 1 (0.99%) Personal: 75 (74.2%)

Roswell Public Library Deputy City Manager Mike Mathews

Library Director Enid Costley

Our Journey from January to December in 2021. . .

Visitors: 42,984 people visited the Roswell Public Library between January and December 2021.

Services: During a library visit • 4,139 informational reference questions were provided • 1,570 new library cards were issued • 57,237 items were checked out • 3,313 people attended a program offered by the Roswell Public Library M.M’s great grandfather forgot his glasses, so she helped out by reading him the paper

Hours: The library was open to the public 2,125 hours. Service Hours were adjusted throughout 2021 based on staffing levels. In January we were open 128 hours (8 hours for 4 days) and in December we were open 225 hours (9 hours for 6 days). We are working to increase service days to 7 days a week. There was an increase in Items Borrowed in June due to the summer reading program and again in August when we opened up the children’s area.

Online vs. Print. . .

In 2021, 14..8 % or 11,002 items were checked out online. 85.2 % or 63,659 physical items were checked out; included in this number is the 28,803 items checked out from the children’s area.

Roswell Public Library has a collection of downloadable e-books and audio books which may be borrowed.

E-books & Audio books 87

Programs. . .

Types of Programs: Outreach: Activities held with another organization such as Farmers Market, Pina Festival and Trunk or Treat.

Synchronous: An event on library grounds such as weekly preschool programs, STEM programs, Galaxy Club, Girls Who Code, music and cultural events.

Asynchronous: Summer Reading Programs, scavenger hunts, and drawings.

Weekly Programs for Young Children: We offered two programs specifically for young children. Mother Goose on the Loose was offered on Tuesdays (244 attended) and Music and Movement was offered on Wednesdays (146 attended).

Program Highlights. . .

May:

Synchronous Programs chart

September:

Hired Children and Youth Services Librarian.

Began offering Preschool Programs (390 participants) and STEM Programs (279 participants).

June:

October:

4,714 Summer Reading Program flyers were delivered to the schools.

Collaborated with the Roswell Hispano Chamber of Commerce on Día De Los Muertos event (estimated 600 participants).

July:

November:

Offered a Summer Reading Program to 486 participants.

Reached milestone of 589 students through library tours and visits.

August:

December:

With a donation and help from Altrusa, we created and delivered 836 bags.

114 people celebrated a Yuletide Festival at the Library with music, cookie decorating and storytelling.

112 people celebrated the New Year with music, dance, treats and a balloon drop at noon.

88

57,237 Items Checked Out

An educational program which celebrated Hispano Culture

Outreach. . .

Roswell Public Library as a Third Place: Urban planners seeking to stabilize neighborhoods are focusing on the critical role that “third places” can play in strengthening our sense of community.

Third places is a term coined by sociologist Ray Oldenburg and refers to places where people spend time between home (‘first’ place) and work (‘second’ place). They are locations where we exchange ideas, have a good time, and build relationships. For young Americans, many third places are now virtual – from Facebook and chat rooms to group texts. But as Oldenburg notes, the most effective ones for building real community seem to be physical places where people can easily and routinely connect with each other. Taken from “Third places as community builders” by Stuart M Butler and Carmen Diaz (brookings.edu)

Partnerships:

Farmers Market: A partnership with the Roswell Hispano Chamber in September helped us share information with an estimated 600 people during the Piñata Festival. A partnership in October brought an estimated 600 people into the Library to participate in a cultural and educational program around Día de Los Muertos.

September through October, the Roswell Public Library set up a pop-up tent and shared information with 462 people on programs and also provided free educational materials.

Mornings with Mike Winters: 11 times (monthly), Library activities and programs were featured on 106.5 Roswell Talk FM.

Facebook Posts: The most popular posts (over 1,500 views) was the December 31 program to welcome in 2022. The second most popular was Día de Los Muertos with 1,400 views.

• • • •

358 postings 21,891 views 2,575 people like us 2,775 people follow us

https://www.facebook.com/RoswellPublicLibrary/

Most popular post 1,500+ views to welcome 2022

Popular Adventurer T-Rex Reader was posted all summer

89

Solid Waste

Director of Administrative Services Juan Fuentes

Solid Waste Director Abraham Chaparro

One Department, Two Divisions. . .

The Solid Waste Department is made up of 2 divisions. Each division works to manage all the solid waste for the City of Roswell.

The Collections division of the Solid Waste Department consists of the Automated Trash Collection, Rear-load Trash Collection, and Bulk Trash service.

The Automated Trash Collection services collect approximately 10,229 containers twice a week. This is a combination of 96 gallon and 300 gallon containers that are distributed citywide.

The Rear-load Trash collection services 1255 3-yard metal containers every week. Once those containers are collected, they are brought out to the Roswell Municipal Landfill where the Landfill Operations takes over to safely dispose of the Solid Waste.

This is accomplished with 37 Full Time employees, who have worked a collective of: • •

66,643 regular hours, 4,313.30 hours of overtime.

This is accomplished with 41 pieces of equipment and an operating expense of $9,462,080.

Collections

• • • • •

YTD Tonnage of: 46,751.29 20 FTE Employees 26 Vehicles in Use M&R Vehicle Expense of $887,213 Fuel Cost of $222,138

Rear-load

• YTD Tonnage of: 5,469.36 • 4 FTE Employees • 2 Vehicles in Use

Automated

• • •

YTD Tonnage of: 34,046.71 8 FTE Employees 8 Vehicles in Use

Grappler

• • •

YTD Tonnage of: 4,064.12 6 FTE Employees 4 Vehicles in Use

Roll-Off • • • • •

90

YTD Tonnage of 3,171.10 Tons 2 FTE Employees 2 Vehicles in Use 42 30 yd Roll-Off Containers 20 20 yd Roll-Off Containers

Collected 10,229 Containers Twice per Week

Landfill Operations • • • • •

YTD Tonnage of: 82,785.86 Tons 10 FTE Employees and 2 Seasonal Temp Employees 18 Pieces of Equipment in Use M&R Vehicle Expense of $314,802 Fuel Cost of $164,000

37 Full-Time Employees Working 70,000+ Hrs

New Landfills Cells Constructed 91

Cell 4 from 2020

Cell 5 Under Construction

92

Cell 5 Pre-Construction

Cell 5 After Construction

Deputy City Manager Mike Mathews

Transit

Fleet Manager Becky Hicks

Connecting People to Places. . .

Statistics: Roswell Transit Ridership of 2021 •

45,284 fixed-route trips

•

3,821 Paratransit trips

•

49,105 Total rides

Ridership Categories:

Although total Fixed-Route trips were down overall from 2020, the final four months of 2021 all saw more riders than those same months last year. Total Paratransit trips for 2021 exceeded last year’s figure.

Users

Annual Vehicle Hours: 17,927 Annual Vehicle Miles: 215,125

Roswell Transit Accomplishments: •

Replaced an HVAC unit at a net cost of $5,162.00 after reimbursement.

•

Remodeled our employee break room at a cost of $17,420.49.

A number of employees worked on staining and painting, but the hours were not tracked.

On-Demand “Dial-A-Ride” Service: Upgraded Security System

We changed from a scheduled fixed-route service to an On-Demand “Dial-A-Ride” service for stops that are not part of the Main Street route. This allows passengers to access those stops at times that are more convenient to them rather than having to plan their trips around a schedule that might cost them a significant amount of wait time.

•

Upgraded building security camera system from analog to high-resolution digital.

•

Added PA systems to the buses.

49,105 Total Rides in 2021 Thanks to the FTA CARES ACT, Roswell Transit has continued to receive 100% reimbursement of operating expenses (less passenger fares) throughout 2021.

Administrative expenses were reimbursed 100% through September, and 80% from October through December.

93

Remodeled Break Room = Morale Boost. . .

The remodel cost $17,420.29, and many employees helped stain and paint it with untracked hours.

94 94

Fleet 2021’s Statistics. . .

•

80% of the Fleet is less than 15 years old

•

Average age of the fleet is 10 years; less than the national average age per Bureau of Transportation Statistics

•

Purchased 28 new vehicles in 2021

Deputy City Manager Mike Mathews

Fleet Manager Becky Hicks

The Last Few Years . . .

•

Lowest in FY2017 $2,111,734

•

Highest in FY2021 $2,900,794

•

Average $2,496,585

•

Variance from lowest to highest 37%

SMART Goals. . .

2021 Fleet Percentages by Age

•

Fleet management software for tracking statistics and streamlining maintenance needs

•

Create a strategic vehicle replacement plan

•

Analysis of leased vehicles vs. owned vehicles based on department

•

Analysis of vehicle maintenance model; are we getting what we pay for?

•

Better the Fleet’s overall condition without increasing maintenance costs

•

Utilizing training

•

Electronic DVIRs

•

Automated work orders

•

Develop and implement vehicle/equipment disposal plan to maximize ROI

•

Continue to dispose of equipment and upgrade for efficiency

Fleet Expenditures FY2016 - FY2021

Specific Measurable Achievable Relevant Time-based 95

Wastewater Treatment Plant Director of Administrative Services Juan Fuentes

Utility Director

Lorenzo Sanchez

Wastewater Superintendent Andrew Valadez

Continued In 2021. . .

•

Discharging treated wastewater to the farm land in compliance with NMED permit DP-281.

•

Discharging treated wastewater to the Rio Hondo River in compliance with EPA permit NM0020311.

•

1.195 Trillion Gallons of wastewater has been treated and discharged to farm land and Rio Hondo.

Sludge Dewatering & Post Aeration Upgrade. . .

Post Aeration is a process that increases the dissolved oxygen in the effluent. It is essential for the survival of fish and other aquatic organisms.

Project is out for bid.

Estimated cost for the project: $5,804,900.00 96

Sludge dewatering is a reliable and efficient method of concentrating waste into filter cakes.

With moisture removed from the sludge, disposal is significantly easier. Attached is a demo of the unit and projected site.

Collection Crew of 2021. . .

2021 Man Rehab project is complete:

Man holes have a concrete grout sprayed to fill any voids within the manhole, then sprayed with a 150 mil Raven top epoxy coating and completed with a new ring, manhole lid and concrete collar to meet existing grade.

Project has been completed with a cost of: $202,294.19

Concrete grout sprayed first,

Raven top epoxy coating next,

Finally complete with a new ring and concrete collar

City of Roswell Lab. . .

No projects or significant changes in the Lab: •

Running daily and monthly analysis on treated wastewater to ensure compliance with EPA and NMED requirements.

•

Sampling and running analysis on biosolids to meet 503 Sludge regulations. 503 Class A biosolids is a designation for dewatered and heated sewage sludge that meets U.S. EPA guidelines for land application with no restrictions.

Daily and monthly analysis on treated wastewater

Ensuring EPA & NMED Compliance

Sampling and running biosolids regularly

97

Water Maintenance & Transmission 2021 Department Statistics. . .

WM&T is Responsible for the Maintenance and Repair of: •

Over 366 Miles of Water Main (2” up to 60”)

•

Approx. 2,098 Commercial Water Services

•

Approx. 17,645 Residential Water Services

•

Over 4,000 Main Line Water Valves

What’s New in 2021 in WM&T: •

Valve Exercise & Maintenance Program

•

Surplus Property Program

•

Repaired/Replaced 110 Priority Fire Hydrants

•

Listed by RFD as not working/inoperable

•

New Fire Hydrant Meter Rental Program

•

$446,726 in Replacement Equipment Purchases

811 Underground Locates: •

3327 Cleared

•

1278 Marked

•

30 Other (Design, Conf., etc.)

Main Break (Unfounded)

20

Main Break

71

Replace Mainline Valve

15

Service Line - City Side Leak

831

Service Line - Cust. Side Leak

164

Service Line - Break Unfounded

68

Meter Box Repair

243

Hydrant Repair

80

Priority Hydrant Repair

110

New Service

50

Abandoned Service Other - Misc

98

2 439

Director of Administrative Services Juan Fuentes

Utility Director

Lorenzo Sanchez

366 Miles of Water Main is our Responsibility

2021 Projects. . .

Replacement of Alameda Main from Main St. to Grand Ave. In-house project to replace a problem 16” main. Water main was replaced with 12” C-900 pipe and all valves were replaced.

24” Transmission Line Emergency Repair Mescalero & Kentucky Contractor: NM TapMaster Cost – $114,303

$298k revenue from Surplus Property Program

Water Conservation Plan Required plan from the NM Office of the State Engineer. More to come this year.

Large Diameter Valve Replacement Project ITB-20-008 Contracted project to replace 19 large diameter valves within the system.

Contractor: White Cloud Pipeline Cost – $1,545,004

99

Surplus Property Program. . .

• Generated a total of $298,331.77 in revenue.

• Auctioned a total of 132 Items.

• Received 1,417 bids.

Our partner in this program is PublicSurplus.com

100