Got Questions? Lucky Has the Answers!

GOT A QUESTION FOR THE CITY? ASK LUCKY!

Lucky the Leprechaun can help you get the answers you need regardless of the time of day or the question. Whether it’s permits or potholes or parks activities you seek, our handy AI chatbot is available to help on our website or via text. Simply click on the icon in the corner of our website to start a chat OR text “Hello” to 866-283-7768. If Lucky can’t find the answer for you, they will help get you connected to a city staff member who can. This new technology helps us optimize our staff time and keep you informed around the clock!

Report a Concern

If you aren’t in the mood to chat with Lucky, we have another option for reporting issues. Located on our website homepage, you can click the Report Issues button and be brought to an interactive map. This option lets you pinpoint an issue on the map, input information to help us solve the problem, and even upload a photo. You can also go directly to rosemountmn.gov/report to get started. Please note, both tools are designed to be used for NON-emergency problems or requests for service. For all Police or Fire issues, emergency or non-emergency, please call 911.