Communities of Opportunity Toolkit

Communities of Opportunity Toolkit

Š 2020, Jonathan Rose Companies

What are Communities of Opportunity?

“Our vision for Communities

of Opportunity is to empower residents through the co-

production of interventions to improve their health and

well-being (mental, emotional, physical, social and spiritual),

resulting in better life outcomes, with great housing communities as the platform.”

— Jonathan F.P. Rose

Communities of Opportunity strives to increase the opportunities for our residents by bringing health, social services, education, and recreation programming to our residents and employees. Millions of low income families in the United States live in communities disconnected from opportunity, where their financial status and zip code determine their access to education and food among many other things. In all communities we can enhance the connections between people and create access to opportunities. While also improving the healthfulness of the building and individuals, we can cause neighborhood wide ripple effects.

We strive to co-create pathways to opportunity in each community, working alongside residents.

Our goal is to be proud of our communities, where all residents, employees, and neighbors can thrive in safety, health, economic opportunity and with a strong culture of connectedness. © 2020, Jonathan Rose Companies

Š 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Purpose of the Toolkit The Communities of Opportunity Toolkit can arm all Community Managers, across the portfolio to enhance the overall well-being of residents.

This Toolkit provides ideas and step-by-step guidance to implementing a wide variety of programming. The Communities of Opportunity

program includes residents as partners and collaborators in making our communities better able to serve their inhabitants. Use this toolkit with residents, for residents.

Under each category you will find information regarding the recommended timing of each program, as well as what key data points to look for and

record. The timeline is flexible, and the programming calendar should align with the needs and wants of your unique community. Tracking the number of residents who participate in a program (among other points of data) is a great source of feedback for us all, to see what is working and what is

not. We are looking for input from you and your residents throughout the process of becoming a Community of Opportunity so we can optimize successful outcomes for all.

Categories of Impact: • • • • • • • • • •

Safety

Community Building and Recreation Food Security

Healthy Living

Financial Security Education

Civic Engagement Green Iniatives Transportation

Communication and Information Sharing

Categories of Impact Health is much more than physical wellbeing. There are many social

factors including safety, connectedness, access to financial support,

and transportation that contribute to one’s health. Here, each category of impact aims to address a different social determinant of health so

that the community can increase its overall wellbeing. If your community is already doing some of these activities, be sure to continue and see

where enhancements can be made or how you can measure successes.

If your community isn’t doing some of these activities yet, we have added information on goals and how to get started.

© 2020, Jonathan Rose Companies

Š 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Safety Timeline:

Without a safe community, little else is possible. You can promote the

each month starting in the next

exercise, and community involvement for your residents. Ensuring safety

1 meeting or safety related event 30 days

Tracking:

Through sign in sheets note the number of participants in each

event. Record the number of times first responders arrive onsite.

Please use the Toolkit Tracking

Template as a guide for your data.

enjoyment of secure living spaces, common areas, fresh air, outdoor

also impacts you - as vandalism, theft, and petty crimes can all be reduced which will lower community maintenance costs.

Crime Prevention

A lack of safety leads to poor physical and mental health outcomes as

people tend to isolate, disconnect from neighbors and community, and

fear the execution of day to day activities. For more information on overall

community safety and crime prevention, visit these organization websites: • National Crime Prevention Council: www.ncpc.org

• Community Policing Consortium: www.policefoundation.org

• National Town Watch Association: www.nationalnightout.org/natw

Programming with the Police STEPS TO BUILD RELATIONSHIPS WITH YOUR LOCAL POLICE:

1. Identify your local precinct. Invite your community police to your

community for a meet and greet. Management and residents should be present for the initial meeting.

2. Ask community officers to report on the safety issues pertinent to your locale.

3. Make the officers at home. Ask if they would like to join the “team” to enrich the community.

• Coffee with Cops program costs very little, and provides the

community with so many perks. Just ask your local community

month. This will help create a feeling of good will between your

police to your community for a coffee hour, one or two times per residents and law enforcement.

© 2020, Jonathan Rose Companies

4. Create volunteer opportunities for the community police and your residents:

• Plant a garden

• Make breakfast together • Celebrate!

• Create a Walking Club (see below for details)

CASE EXAMPLE:

One year ago, the police near 135th street in NYC had a strained relationship with the residents on the block. Through safety

education and collaboration, the two groups got to know one

another and united around their shared goals of improving safety.

Now, one year later, the local police participate and even sponsor building events, and are warmly welcomed by the residents.

Everyone is safer when residents and local police work together in their community.

Fire Safety Events

Having an educated community will reduce the incidence of fires starting, and will assist in the safe evacuation in the event of a fire. Fire protection and prevention guidelines are further detailed in the resident handbook.

1. In the lobby and communal areas post information regarding fire

safety and protocol. Information and flyers can be found on your city government’s website.

© 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

2. Community Managers should bring in the local fire department to lead a workshop for children to learn about preventing fires, and safely evacuating if one occurs.

3. Upon move in, and during safety events, encourage residents to know the protocol in case of evacuation.

Red Cross Disaster Preparedness Event

On-site training through the Red Cross gives a comprehensive overview on how to prepare, respond, and recover from natural and man-made disasters. Encouraging residents to take this training will prepare

individuals, and families with what to do when disaster strikes which will ease the minds of many.

1. Invite local Red Cross representatives to the community to lead a

session on disaster preparedness procedures. The trainings take

about one hour and representatives from the Red Cross need 3-4 weeks to schedule trainings.

2. If residents or staff would prefer, there is also an online training tool.

For more information please visit:

• www.redcross.org to select your location and learn more. /local/newyork/greater-new-york/prepare/citizen-preparedness-training

Medication Discard Days

There is an opportunity to collect expired, or un-needed drugs from your community which will prevent recreational use, adding to the overall

wellbeing of many. The Drug Enforcement Agency has a national discard day in April, but offers other sponsored events throughout the year.

Nationally, since the program’s inception in 2010, over 9 million pounds of

medicine has been collected. For more information on this program please visit: https://takebackday.dea.gov/

1. Find out information about local “Drug Discard Days” in your area and share the location and date with residents (from link above).

2. To display information about these types of events and educate residents please use materials from www.takebackday.dea.gov/ content/take-back-day-2018.

© 2020, Jonathan Rose Companies

Firearm Buyback Program

Over 13,000 Americans die of gun violence each year and nearly

double that are injured. As Community Managers, you can play a role in

reducing the guns on your campus and in the lives of residents. National gun violence awareness month is June which could be a great time to encourage this program.

1. Research your local governments policies on fire arm buyback programs.

2. In cities with such protocol, typically they are directed to go to their local precinct and hand in their firearm, in exchange for money.

As Community Manager, your role is to provide residents with the

information about where their local precinct is, the hours, the amount

of money they could potentially receive, and what exactly the resident needs to provide the precinct.

3. Adverstise this program in lobbies or community rooms, and when a resident moves in.

Walking School Bus

A walking school bus program is a creative way to help keep children safe, while simultaneously uniting the community. The goal of this program

would be to help get kids to their local school bus stop safely, and quickly.

1. The school bus stop may be right on your block or farther away. With

the help of parents in the community, map out where the local stop(s)

are and together map out the best routes. It may be helpful to create a sign-up system (through coffee hours or resident meetings) so many can participate. You must also identify a system for kids and their parents to be able to recognize the volunteers. Š 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

2. Along with the input of parents, figure out the best way to organize the students, possibly with fun signs that designate a morning meeting place (the students can help decorate).

Walking Club

A walking club is another way for the local police and community members

to become partners as they walk the perimeter of the community together.

1. First, both parties need to be made aware of the potential of this program and its benefits.

2. Once the value has been established set up a joint meeting for volunteers and the police to plan for this program.

3. Together the residents and police should define the length of the walk, and the relative safety of the route. Questions for the participants to

jointly answer are: Is the route well lit? Does the time of day matter in

terms of safety? Is it even ground, (safe for seniors) with benches for frequent resting?

4. Low cost pedometers make this a fun and competitive activity. People can track their progress, and compete with their team. The American Heart Association has a walking club package and more information is available at www.americanheartassociation.com. The app can be downloaded that helps an individual measure their own progress.

Š 2020, Jonathan Rose Companies

SQUIRE VILLAGE, MEET AND GREET EVENT

SQUIRE VILLAGE, MEET AND GREET EVENT – Manchester, Connecticut

GRACE WEST MANOR, CHILDREN’S YOGA © 2020, Jonathan Rose Companies

GRACE WEST MANOR

COMMUNITIES OF OPPORTUNITY TOOLKIT

Community Building and Recreation Timeline:

Creating a connected community and bringing residents together is a

meetings, and 1 recreational event

it is also crucial that you feel connected to your residents. This way

Host bi-monthly coffee hour

per holiday or important event.

Tracking:

Note the number of participants

at each function, and record any

important anecdotes from coffee hours / building captain reports.

Please use the Toolkit Tracking

Template as a guide for your data.

great way to add to their overall wellbeing. As a Community Manager information can be shared, discussed, and ultimately agreed upon.

Working together with your residents, and hearing from their experience

will help you prioritize your work. Adding recreational events will also add fun into the mix.

Building Captains

Many hands make light work. No one understands the community quite

like its inhabitants – use your residents as an asset. They can provide real time information which can lead to a safer, happier, and healthier building.

1. A Community Manager should meet with the community to seek

volunteers to build a floor captain structure. In some communities,

floor or building captains are the domain of the Tenant’s Association.

CASE EXAMPLE:

What is a new method

to submit a work order has been created, but

a homebound resident

Leaders of the association designate themselves as “captains” of

the building and each takes a floor to oversee, and routinely reports back their findings to the building management. Building Captains

can be established independent of the Tenant’s Association, and the

manager needs to be mindful on how to proceed (independently or in partnership with the association).

may not be aware of how

2. Captains and management decide together how frequently to meet. It

Building Captain can offer

3. Captains jobs are to knock and check on neighbors who might be

to place the order? A

information, assistance, or make management aware of the needs of a more vulnerable resident.

is typical for the two parties to come together once a month.

homebound or in distress. In addition, the floor captain can bring vital

information from resident meetings or events conducted on site to their floor mates. Captains act as an important link in the communication

chain, and if utilized correctly, a Building Captain can advertise programs and spread word faster than other types of communication.

© 2020, Jonathan Rose Companies

Recreational Events

You, your staff, and the residents should work together to co-produce

events that are educational, wellness oriented, culturally appropriate, and fun for all. This is a great way to bring people together.

1. Ask what people like, and give a sample event calendar for the year.

Discuss with the community and ask for “champions”. Identifying the

talents of your building will help create vibrant and successful events.

Residents can serve as informal leaders and assist in the procurement of supplies, decorate, and coordinate community wide events.

2. Community Managers should meet with the leadership of their

Tenant Councils, if they exist, and follow the same process as above.

Often, Councils drive a community’s recreational events, but it is not exclusively theirs to do.

3. Some examples of successful events that communities have enjoyed including: Heart Healthy Valentine’s Day, “Fall Prevention” Autumn Festival, Healthy BBQ and Health Fair, Winter Holiday Dance/Tree Trimming, and many more. Please see the attached glossary for

event options.

Coffee Hour

It is so important to be available for your residents. A great way to do this is through bi-monthly coffee hour. This is a low-cost way to seek ideas,

organize events, stay in touch with residents, and get a first-hand read on the mood in your community.

1. Advertise to the community that a coffee hour with staff will be held in the community room. Frequency should be 1-2 x per month.

2. Coffee hour needs to be executed with good nutrition in mind, healthy snacks, and of course coffee (please see the Wellness section for further information).

3. Coffee hour should be one hour. The very first coffee hour should be an informal chat about what people would like to see in the building.

4. Coffee hour topics include:

© 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

• Initially: what do you like, what do you want, what do you need, what are your talents?

• Based on the feedback from the initial coffee hour the Community Manager should help the residents plan for future events using a vision model:

○○ What is important?

○○ What are the barriers to achieving your goal?

○○ Who should help achieve the goal /what resources are needed? ○○ What are the first steps to plan development?

Other conversation tips: Goal oriented conversations tend to be

less controversial, and more positive. Another good use of coffee hour is to discuss current events. Perhaps your residents need a forum to discuss a news story that touches them. It is important that the coffee hour takes the pulse of the community, meets

the social needs of the group, and is a productive and friendly interaction.

Wellness

As a company we are launching our wellness program to encourage overall health and wellness for our employees. The same philosophy should be

extended to residents. Providing healthy snacks when food is offered is a simple way to encourage a culture of wellness.

•

Healthy Snack Options:

•

Tea

• • • • • • • • • •

Coffee with fat-free and low-fat creamer options Pretzels

Fruit such as apples, bananas, oranges and grapes

Raw veggies such as carrots, cucumber, peppers, and celery with hummus or ranch dip

Crackers and various cheeses Granola bars

Assorted nuts Trail mix

Popcorn Yogurt

© 2020, Jonathan Rose Companies

• •

Water infused with lemon, cucumber, or orange slices 100% juice

Sustainability Recommendations for Healthy Meetings: •

Provide reusable products and recycle materials to reduce and divert

•

Use re-usable serving containers and eating utensils

•

• •

community waste from landfills

When disposable products are the only option, use paper and

compostable products. Styrofoam can take over a million years to decompose.

Order food, beverages, and condiments in bulk containers rather than single servings

Provide a jug of water rather than many individual water bottles

Steps to hosting a wellness event: 1. Healthy food and snack options should be available whenever food

is given to residents. Creating healthy habits, by introducing healthy snacks, beverages, and meals will benefit the wellness of residents.

2. Incorporating sustainability practices into events can also serve to

create great habits for residents, that add to the overall well-being of the community.

3. For information on delivering fresh produce please visit this link Local Harvest or reach out to local vendors.

© 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

NOTES

© 2020, Jonathan Rose Companies

SQUIRE VILLAGE FOOD SHARE PROGRAM – Manchester, Connecticut © 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Food Security Timeline:

Unfortunately, food insecurity is a widespread problem for many low-

delivery vendor within the next

of ones’ physical and emotional health. By connecting your community

If one does not exist, set up a food 60 days.

Tracking:

Record through sign in sheets how many residents use the pantry/

mobile grocery. With the provider,

income families and individuals. This can be damaging to many aspects with food related services, you can greatly improve the quality of life for residents in need.

Food Pantries •

track how much food was given

list of nearby pantries. That list should be made widely available to the residents in community rooms, at initial intake, and spoken about at

out. Please use the Toolkit Tracking Template as a guide for your data.

Community Managers should contact the local area Food Bank for a

•

community meetings.

In some areas of the country, a Food Bank program might make monthly food deliveries to senior properties serving very low-income seniors

over the age of 62. Again, the Community Manager should explore all options available through their Food Pantries.

© 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

ARIA GARDENS – Denver, Colorado © 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Healthy Living Timeline:

Encouraging a healthy lifestyle for all residents is crucial to fostering a

event a month. Be mindful of the

as studies show having more knowledge about healthy living does

1 fitness group/ health education calendar as the flu vaccination window is very seasonal.

Tracking:

Record the number of participants in the activities and be on the

lookout for more detailed health surveys coming to you shortly.

Please use the Toolkit Tracking

Template as a guide for your data.

thriving community of opportunity. Providing health education matters successfully lead to adopting better practices. Through these programs the physical health can be greatly improved, and leave residents and employees better for life.

Preventing the Flu

It is imperative that we remove barriers to immunization for residents.

We recommend that Community Managers reach out to local pharmacies or clinics and work together to bring vaccines into the building, as well as

providing information to residents on where they can go to get the vaccine.

1. Call local pharmacy

2. Pharmacy will draft a MOU (Memorandum of Understanding between the property and the pharmacy)

3. Have MOU reviewed and executed by the corporate Procurement Department

Healthy Vending

Many residents use the vending machines on site very frequently.

Therefore, a simple way to improve the nutrition of many is to ensure that

healthy options are always available. We are in the process of researching healthy vending options and a realistic timeline for transitioning to this system. Ideally, each community will have healthy and energy efficient

vending machines. Our Procurement team will be working on this initiative with healthy options coming your way in the future!

Transitioning to a Non-Smoking Community

Many smokers and non-smokers in your community already recognize the

negative affects cigarettes have on their health. Even so, going smoke free is not an easy process but a necessary one for all.

Rose Companies is in the process of transitioning our properties into nonsmoking communities. This policy is being implemented to protect the

health of our residents, guests and staff. This is an extremely important

Š 2020, Jonathan Rose Companies

policy given the detrimental effects of second hand smoke. A smoke- free environment is also a safer one as smoking has been a leading cause

of building fires,and a costly problem. A no smoking policy is the most impactful initiative for making properties healthier and helps us earn points toward Enterprise Green Certification.

Operations will work with each you and all the Community Managers and provide a timeline, along with the three notices that are to be delivered to each resident. Typically, the process from beginning of notices to

non-smoking transition completion is approximately 120 days. For more information and to see the HUD Smoke Free Housing Toolkit visit: https://www.hud.gov/smokefreetoolkits.

Community Gardens

We encourage all communities to have community gardens. Please see

the detailed attachment on gardening tips. Mentioning community gardens

during coffee hour, or other meetings is a great way to get a group interested.

Planter Bed Guidance And Notes: Important Notes

& Lessons Learned

1. Please use anchor bolts and

not screws for major structural pieces.

2. Do not use treated lumber,

use rot proof lumber such as Redwood, Teak, or Cypress

3. Use a non-toxic wood paint on outside

http://www.harmlesssolutions. co.nz/eco-wood-treatment. html

4. Please install a non-toxic water proof barrier (not a plastic

Health Education Events

It is so important to engage all ages, especially younger residents, in healthy living initiatives. Events can be planned in partnership with local providers like the YMCA, YWCA, Boys and Girls Club, and Department of Health.

underlayment)

https://www.growveg.com/ guides/treating-wood-forvegetable-gardens/

5. Instead of having a contractor build them, it might be more cost effective to purchase

them prefab. See below link: Š 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

http://eartheasy.com/vegtrugraised-garden-planter

6. If possible, set up a compost program to compliment

the vegetable gardening

effort. We use this compost bin at Via Verde: http://

www.metaefficient.com/

composting/best-composttumblers.html

Fitness Groups and Events

It is essential for one’s health to stay physically active. Many residents

may not have the access to fitness classes and providing them is great for health as well as community engagement.

1. Community Managers, along with interested residents, can schedule events and groups such as Walking Clubs (provide pedometers

for residents who participate), fitness classes (yoga, chair yoga,

meditation), fitness challenges, or resident-led movement activities such as “Line Dancing or Grooving to the Oldies.”

2. Walking Club start-up kits are available through the American Heart Association. Apps can be downloaded to phones to help measure

progress. Posters, certificates, logs, are all downloadable and free of

charge. Please reach out to procurement for customized pedometers.

GRACE WEST MANOR, CHILDREN’S YOGA

© 2020, Jonathan Rose Companies

NOTES

© 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Financial Security Timeline:

Economic stability has increasingly been seen as an integral aspect

partnership with local banks and

available. Financial security can create longstanding opportunity for your

Host 3-5 events per year in credit unions.

Tracking:

Record how many people use

these services. Please use the Toolkit Tracking Template as a guide for keeping your data.

to ones’ health. Many residents may not know about local resources residents, and their children.

1. Invite local banks (or possibly credit unions) to discuss options for

residents. This is a great way for residents to learn more about their

own savings and financial health. Here, they can be exposed to many options they may not have known were possible.

2. Provide information (possibly at an event already centered on finances or through flyers) regarding HUD’s FSS program which incentivizes higher levels of income, and places the rent increase into savings for the residents to use after a certain amount of year. For more information please visit

https://www.hud.gov/sites/documents/FSSFACTSHEET_FEB2016.PDF

© 2020, Jonathan Rose Companies

SQUIRE VILLAGE, ENGLISH AS A SECOND LANGUAGE CLASS

SQUIRE VILLAGE, COMPUTER ROOM

SQUIRE VILLAGE, CHILDREN’S BOOK LIBRARY – Books Donated By A Local Library © 2020, Jonathan Rose Companies

GRACE WEST MANOR, COMPUTER ROOM

COMMUNITIES OF OPPORTUNITY TOOLKIT

Education Timeline:

For students to thrive, many factors are at play, including safe and

set up your computer room and

this positive trend and help bridge the digital divide from which many

If feasible for your community, program as soon as possible.

Tracking:

Note how often the computer room is open to students.

stable housing. As Community Managers you can continue to add to

low-income students suffer. Access to educational tools is crucial for a student’s success.

Community Computer Access

Our goal is to have a computer on-site at each community that is

accessible to residents. Once established at each community, computer stations should have signage and clear hours of operation with time

set aside for homework use. As more communities obtain an on-site computer for resident access and establish a computer program, we

will provide a laminated user guide that will stay next to the computer

and include how to use the computer along with recommendations for

computer training. Community Managers can also establish a “Homework Help” volunteer program. Our Information Technology team is working on developing a plan to launch this computer program for all of our communities so stay tuned for more information coming soon!

© 2020, Jonathan Rose Companies

OCEANPOINT TOWERS, VOTER REGISTRATION © 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Civic Engagement Timeline:

The voices and participation of low income citizens are extremely

are, host 1-2 registration drives

residents with different methods of involvement allow for their needs to

Depending on when local elections a year.

Tracking:

Record how many residents

register and how many participate in volunteering.

important in shaping policies that may affect their daily lives. Connecting be met from local policy. Engagement starts from within, and a culture of volunteerism that strives to better the property can spark a larger movement in the greater community.

Voter Registration

1. All communities will receive a voter registration packet and we will now be including voter registration forms in new resident move-in

packages. Please ensure that your staff is aware and bringing attention to the form and how the resident completes and turns in the form. We

will then get it to the local Board of Elections, and once processed, the resident will receive a confirmation with their polling location.

2. It is important to encourage new residents to register upon move in, and track the amount that do.

3. Communities will also be hosting voter registration drives annually.

Having food and beverages during the event can make it a fun and informative time for the residents. Community Managers

should dedicate at least $200 in their budget for the annual voter registration drive.

4. During major elections, the Community Manager should host events

to generate excitement and provide knowledge on key ballot initiatives and candidates. Over time, the program will continue to be enhanced and will eventually include rides to polling locations, providing absentee ballots to residents, and more.

5. Each community should also engage with local non-profit organizations such as the League of Women Voters to help promote the election and

education for residents. More information and resources will be coming to each community in the voter registration packets.

Community Volunteer Event

1. Community Managers can provide a list of volunteer opportunities and

distribute when a resident moves into our community. One of our goals is to have our communities radiate altruism out to their neighborhoods through volunteering.

Š 2020, Jonathan Rose Companies

2. An annual community volunteer event should be conducted at each property, and should strive to be inclusive (For example:

intergenerational, include staff and community at large) (Earth Day, Community Clean Up Day).

Š 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Green Initiatives Rose Companies strives to have energy efficient, and sustainable

properties. That spirit of sustainability can spread to all residents and employees, and make a large impact.

Education

To fulfill the promise of providing our residents and staff with a healthy and “green” lifestyle, we plan to rollout a comprehensive Enterprise

Green Resident Engagement Toolkit to better educate our tenants on green policies and strategies. Right now you can implement low cost

programming which can make a big difference for the entire community.

1. Reach out to local partners that may provide green living education

and or activities for residents that can be both fun and informative. If

such options exist invite the organizations to collaborate on an event.

2. Make sure there is appropriate signage on waste bins, thermostats, light fixtures, showers, and more can go a long way in limiting the energy and water usage of the whole building.

For more ideas such as implementing a Green Team please visit the

Enterprise Green Leader Toolkit: https://www.enterprisecommunity.org/ download?fid=8085&nid=4168 and https://www.enterprisecommunity. org/solutions-and-innovation/green-communities/tools-and-services/ resident-engagement

Cleaning Materials

The Sustainability team is preparing to launch our green cleaning material program as well as provide education for residents and employees. In the meantime, we recommend that you use, and educate residents on our make-it-yourself green cleaning alternatives listed below:

© 2020, Jonathan Rose Companies

Green Signage

As part of the Enterprise Green Certification (or LEED) process, marketing will work with you and provide green building signage. Signage will

include environmental / green language, but also healthy / active design

information (for example, signs that encourage residents to use the stairs instead of the elevator).

Recycling Program

Many residents may be curious about green living. As a Community

Manager it is important to know how to answer some common questions: “What can be Recycled” •

• • •

•

Paper (Newspaper, office paper, magazines, paper bags, junk mail,

cardboard egg cartons, milk & juice cartons, cardboard boxes without food or stains)

Metal (Canned food, aluminum cans, aluminum foil) – Rinse out food Glass ( jars, bottles) – intact

Plastic – there are 7 types of plastic, identifiable by the triangle with a

number in the middle. Check what numbers your area accepts on your county’s waste management website.

Separate batteries and electronic equipment known as e-waste

In order to encourage recycling practices, label all bins with clear and

visible signage. Please find some examples below of recycling & trash

signage. https://www.umassmed.edu/growinggreen/newsletter/recyclingsignage-2015/

© 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Transportation Timeline:

Access to transportation is a central aspect within a community of

make sure there is available

residents in their day to day lives.

Within the next 30 days

information regarding the nearest transportation options. At your

next coffee hour ask if residents feel safe with their options, and

opportunity. Proximity to transportation that is safe is important to

Information •

if not contact your local elected official.

•

Tracking:

If new transportation systems

are put in place record how many

residents use them, and note any

comments regarding feeling safer.

On your lobby bulletin board or monitor, provide bus schedules and

locations, with informative schedules, maps, and graphics so residents are aware of their local options.

Be sure to know your bus stops and if they provide shelter from the elements so residents can be aware and plan.

Access •

Contact your local chain store or large grocery store to see if they

provide transportation to their site. (e.g. Walmart often charters buses to pick up residents weekly at their property, take them shopping, and

•

return them safely home).

Research what other local resources regarding transportation are available to stores and other community centers.

© 2020, Jonathan Rose Companies

Communication and Information Sharing All the initiatives listed would not be possible without a dependable and

Timeline:

communication will ensure that the residents and employees of the

sharing information in your lobby

consistent method of communication. Continually striving for effective

community can all partake in what their Community of Opportunity offers.

We want to encourage communication and information sharing between

Ensure that there is a place for

as soon as possible and that it is placed near the entrance.

the residents and the staff, and we want to hear from you. As Communities

Tracking:

team to make the programming offerings truly impactful for all residents.

board and flyers monthly. Record

of Opportunity grow and evolve we will need feedback from you and your

Lobby Monitor

A lobby monitor should be installed in each community room or lobby at each community. All newly remodeled communities already have a plan to have a monitor installed in the community room or lobby. For those communities that aren’t under a remodel and do not have a monitor already, please email support@rosecompanies.com to request the

appropriate monitor. Each community will be responsible for using the established PowerPoint template to update their content and create consistency.

Lobby Bulletin Board

Most communities already have a lobby or community room bulletin

board in place which has been an effective tool to share information with residents in the past. The bulletin board should be the home to all flyers Š 2020, Jonathan Rose Companies

Make sure to update the bulletin any feedback from residents

on how they feel information is

being shared and if they have any suggestions for new strategies.

COMMUNITIES OF OPPORTUNITY TOOLKIT

and information about what’s happening in the building and the local

community. As a manager take note of how often residents actually look at the board and use creative visuals to attract the most traffic.

Signage and Forms to Participate in Programs

Communication planning will also include working with Marketing to

ensure appropriate signage exists for fitness rooms and other rooms that should be easily identifiable for residents.

The safety of our residents is important while they join in community

hosted activities. For certain activities that involve exercise we should be requesting that residents complete waivers for participation in programs such as walking clubs, etc.

Š 2020, Jonathan Rose Companies

Š 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Outcomes “ Making wholeness heals the maker.”

— Christopher Alexander

This toolkit can move your building towards a thriving Community of Opportunity, where all residents and staff are happier, healthier, and more connected. This is no small goal, and getting there will take time, but through coproduction with residents and guidance from this kit we firmly believe it is possible. Tracking the programming that you implement is a great way to see what is working in the community, and track the progress of the community.

© 2020, Jonathan Rose Companies

Social Event Suggestions Arts & Crafts—resident led or community volunteer conducts regular arts and crafts classes. Typically, a 1x per week offering

Bingo—resident, tenant association, or community provider led bingo

games. Community providers such as home care agencies use Bingo as an incentive to attend workshops

Breakfast/Dinner Club—tenant association sponsored clubs that hold weekly or monthly clubs. Association volunteers purchase, cook, and serve low cost food to residents.

Coupon Mania—resident led coupon clipping club Create Club—resident led art groups. Groups are often self-sustaining (bring their own supplies), and serve to help decorate for community events

Crochet—resident led crochet clubs Cultural Events—property or tenant association events honoring Black

History Month, Hispanic Heritage Month, Women’s History Month, and/or whatever is culturally relevant to the community.

End/ Start of School year celebration—a community wide graduation get together. Parents can even make certificates for the students .

Game Day—Day dedicated to the playing of different board or card games Holiday Parties— tenant organized festive events to celebrate holidays.

Potluck style and arts and crafts groups can help make decorations.

Kids Hip-Hop—fitness and hip-hop combined into weekly class.

Serves K-8

Kid’s Running Club—Running club on pre-approved area of grounds and adjacent public spaces © 2020, Jonathan Rose Companies

COMMUNITIES OF OPPORTUNITY TOOLKIT

Social Event Suggestions Line Dancing—resident led country line dancing.

Monthly Movies—tenant association or property led monthly movie with healthy snacks

Social Hour—community led activity. Residents bring music, food, activities, to socialize with one another.

Summer Reading Program—volunteer teacher led reading program during summer camp hours

Toddler Playgroup—Play group conducted by area teachers for families.

Safe and appropriate play techniques taught to parents.

© 2020, Jonathan Rose Companies All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording or other electronic or mechanical methods, without the prior written permission from Jonathan Rose Companies.