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customer service
It’s not only our products we’re proud of – customer service is important to us too. We’ve built an excellent reputation for customer service over the 40 years we’ve been in business. By choosing R2 you can be assured of the very best support for your product.
swatch sample service
If you would like to request a finish swatch (maximum of 3), simply visit our website where you can order a sample to see how the finish looks in your bathroom ... r2bathrooms.co.uk/swatches
how to get help...
lines open: monday to thursday 9:00am – 5:30pm friday 9:00am – 5:00pm Our in-house customer service team are highly experienced staff. You can be sure you will be speaking to people with a wealth of knowledge on our products, who will be able to help you.
quality & service
As one of the UK’s largest suppliers of bathroom products, we set very high standards in design, manufacture and service. We also invest heavily in product improvement and innovation to ensure complete customer satisfaction. Attention is drawn to the policy of replacing any damaged parts with a spare part where possible. Complete exchanges will only be made if damage is extensive.
We reserve the right to amend specifications at any time if an opportunity to further improve the product occurs. All dimensions quoted are within reasonable tolerances.
R2 furniture is designed for use within domestic installations which are adequately ventilated, and is not suitable for installations in wet rooms. As with any timber product, bathroom furniture will be adversely affected if it is subjected to excessive moisture. It is strongly recommended that adequate bathroom extractor fans are installed to prevent heavy condensation and all splashes and spillages must be mopped dry as soon as possible. All exposed or cut surfaces must be sealed with a suitable varnish or silicone sealant to prevent blowing. If this is not done, all warranty claims will be void. In particular, silicone sealant must be used around basin and worktop joints and around all edges of bath panels and plinths. All electrical products should be installed by an approved electrician in line with current wiring regulations. All roomsets have been photographed to provide an artistic impression only.
pricing
All prices quoted are inclusive of Value Added Tax at 20% but will be charged at the rate applicable on the date of despatch. We cannot be held responsible for any errors or omissions to products or prices.
R2 Brassmill Lane Trading Estate Bath BA1 3JF
tel. 01225 303 900 fax. 01225 448 877 email. info@r2bathrooms.co.uk website. r2bathrooms.co.uk
Brought to you by the Roper Rhodes Group
