Robinson Michael & Jackson - Gravesend

Welcome to your local office 01474 333111 | Available until late, even on Sundays

Branch | Online | Mobile

Introducing your local team...

Andy Plaistowe Branch Partner

Reece Cox Assistant Manager

It is my pleasure to introduce the local team. Our lively sales and lettings office has been located on the busy King Street for 25 years and commands the attention of passing shoppers. We are one of the longest established agents specialising in all kinds of properties, from apartments to detached family houses. Since opening in 1994 we have helped thousands of people move home.

Our expert valuers concentrate solely on the local area as this is the best way to deliver the most relevant information regarding the property market. Because we value so many homes every week, we can normally spot factors that may affect prices far quicker than data sourced from the internet. This gives our clients a big advantage.

Our office is part of a 25 branch network that has been well established across London and Kent for over 25 years. It helps to provide 1,000s of buyers for the properties we market.

As a team, we pride ourselves on providing a personal service, as many of our returning clients will testify. Staff have grown up or worked in the local area for many years. This gives us a unique insight into the lifestyle buyers can expect when they move here. I believe we are selling far more than just bricks and mortar.

We understand that you are in our care and will look to us for professional advice.

Therefore, we provide feedback at every stage and when your property goes under offer, you will receive expert guidance from your dedicated Sales Progressor.

Lily Dowden Smith

Emma Rose

Jade Price

Emma Austin

Senior Sales Consultant

Sales Consultant

Sales Consultant

Sales Consultant

If you wish to speak to me personally at any time, I am always available.

Jo Rossiter

Nicola Hodge

Nicola Walsh

Chloe-Rae Philbrick

Abbie Hoffman

Sales Progressor

Sales Progressor

Senior Branch Administrator

Lettings Manager

Lettings Negotiator

Ben Griffin Mortgage Advisor

30

ES & BRANCH N T S IN E M DEPART T N & KEN LONDO

ff ic e Local O eet K in g S t r 21A & B nd, Gravese B E DA12 2

Our independent mortgage advisors are based in every branch, offering same-day appointments. This allows you to discuss your financial circumstances in a relaxed atmosphere. I can give you a quick decision and because we are independent, can offer products from most lenders - some of which may not be available on the High Street.

Your local office covers; Gravesend, Chalk, Cobham, Coldharbour, Denton, Hever Court Farm, Higham, Istead Rise, Meopham, Northfleet, Pepper Hill and surrounding areas.

INTRODUCING

OUR NEW LETTINGS SERVICE

If you have ever considered a buy-to-let investment or currently own a rental property, we would be delighted to offer free expert advice that could help maximise your return.

RENTAL INCOME APPRAISAL BUY-TO-LET PROPERTY FIND

SERVICES THAT MEET THE MODERN RENTAL MARKET

PORTFOLIO APPRAISALS

After months of consultation with current landlords, we are proud to offer of our latest lettings services.

MORTGAGE & FINANCE

We start with the comprehensive referencing of all tenants, check- in and inventories, followed by full property management and a 24/7 online maintenance reporting service.

For peace of mind, speak to a member of the team today.

LEGISLATION & TAX ADVICE

with you every step of the way

Moving home is a momentous occasion and it’s only natural to experience highs and lows along the way. Particularly given the sums of money involved, the number of related parties to coordinate and the time pressures from modern life.

Finding your next home or selling a property takes up valuable time – time you might not have when you’re already juggling a hectic work and family life. That’s where our branch steps in. We’re in the business of helping people, not just selling houses - or worse still – just advertise them. We don’t want any of our clients to feel worried or out of their depth when moving home, so we concentrate on providing reassuring face-to-face advice every step of the way.

Our service starts from the moment someone registers with us to the day the keys are handed over. We find regular communication is crucial – contacting the client first so they’re never left wondering or chasing us, replying to emails promptly and making ourselves available - in the flesh - through branches that open late, even on Sundays.

It’s easy to get swept up with the online agency phenomenon, where fixed fees and alluring promises might catch your eye. We are finding, however, that many sellers come to us after an unsuccessful period with an online agent. While they’ve been able to get their home advertised online, viewings have been thin on the ground, and chains have unraveled when it came to steering the sale successfully to exchange and completion. Movers have found themselves frustrated with the lack of activity and unaccountability, spending hours trying to work out the best people to speak to or the right button to press on the phone - 1, 2, 3 or 10?

For us, this is not acceptable. We know the hard work actually starts after an offer has been accepted, so we employ dedicated Sales Progressors who co-ordinate everyone in the chain until completion is reached. Our Progressors even have movers coming to them worrying about how to collect keys from online agents and they can’t get hold of anyone for advice – this is not a problem when you’re using our services, with a local convenient branch.

Sales Progressors are also backed by the branch teams who you can meet or call every day of the week. It might surprise you that we have excellent working relations with other estate agents and solicitors, as we’re often the driving force behind related chains.

Fellow High Street professionals have become edgy recently when an online agency has been representing a seller but they breathe a sigh of relief when they see The Robinson Jackson Group involved – they know we

Jo Rossiter

have the tenacity and staff resources to push everyone

Sales Progressor

along to completion. Sadly, it’s online agents who usually require the most support from us, and that’s why we’d advise caution when buying or selling via a nontraditional agent.

While we’re happy to support and cajole everyone else in the chain, it is only natural to put our clients first.

This might extend to finding you your next home and negotiating the purchase price on your behalf - even if it means opening a dialogue with a rival estate agent.

For us, if we can help secure a property at a favourable price, it’s one less worry for our clients.

If you love the idea of moving home but dread the thought of the time it might take and the constant chasing, then our friendly team will take care of things – offering advice and support you every step of the way.

My sole responsibility is to coordinate the various parties once you have accepted an offer on your property.

This is a unique and sometimes challenging role but one I have enjoyed for many years. I will become your first point-of-call once the legal stages begin. I will keep the process on track and be on hand to answer any questions you may have.

Delivering the results in the local area...

e m o c l e W

INVITED INTO

7,497+

780+

PROPERTY

HOMES ANNUALY

PHOTOS TAKEN ANNUALLY

4,405

VIEWINGS PER YEAR

5,192 BUYERS REGISTERED PER MONTH ACROSS THE RJ GROUP IN LONDON & KENT

22

PROPERTIES

SOLD IN A MONTH

BRANCH AVERAGE VS NATIONAL AVERAGE OF 8 SALES PER MONTH - NAEA (JAN-JUN 2020)

146,850

PHONE CALLS

(TOTAL IN & OUT PER YEAR)

10,537 PORTAL ENQUIRES PER YEAR

BRANCH PHONE CALLS, AND EMAILS FROM RIGHTMOVE AND ZOOPLA

4,984+ VISITORS TO OUR OFFICE PER YEAR

WE MOVE

509+ CLIENTS ANNUALLY

“ outstanding

value for money

and a great service that meant we could enjoy more time together...

”

For more reviews like the Bourne family, visit robinson-jackson.com

“Heartfelt thanks for your help in finding and getting us into our new home so quickly. The purchase went smoothly due to the support from Andy and Sales progressors. The team were always available on the phone and the customer service was outstanding. The process of buying my first home was easy due to the knowledge of the estate agent team and the detailed oriented approach which are both assets that wil continue to help people like me become homeowners.

I appreciate the promptness in getting everything completed within 2 months. Andy and the team were professional at all times and were able to provide me with knowledge to understand everything along the way.

You’ve done a great job to help me provide a wonderful place to live with my family. I can’t thank you enough.

I would recommend Robinson Michael & Jackson etate agent - Gravesend to the highest level.”

RAHEL AHMED

Words of thanks “I don’t usually post reviews but we have had such a good experience with our purchase through RMJ that I felt a review was required. They listened to our property requirements and quickly found us the perfect house.

Questions and emails were answered very quickly and they have made the whole process easy and stress free (which is far from experiences we have had in the past with other agents)/ I would recommend RMJ without hesitation and we will certainly be going back to them for any future purchase or sale. ” BEN CHEESEMAN

“Excellent service throughout the entire process of purchasing our property. They kept us regularly updated and were absolutely brilliant. I would highly recommend Robinson Michael & Jackson!”

GEORGIA MILLER

“ Fantastic sales and after sales team. Our house was sold within a week. The after sales team kept me informed and sane throughout the process. Not the cheapest estate agent but the team are worth it.”

DEBBIE DEMPSEY

“We debated using an online company to sell our house but we were impressed by our initial meeting and we are glad that we decided to put our house in the hands of RMJ. Throughout the sales process we were given useful and honest information and advice on which to make decisions. Once sold we worked with the after sales team and were equally impressed with their support and the level of communication that we received. Selling a house is not straightforward but we felt supported at every stage and would wholeheartedly recommend the team at Robinson Michael & Jackson.”

ANNE MCLEAN

For more reviews from our clients visit robinson-jackson.com

Trusted to achieve the best results...

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*PLEASE BE AWARE: You may be legally liable to pay an online agent’s fee even if they fail to sell your property.

25 Branches in London & Kent