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Robertson College - International Student Handbook

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Robertson International Student Handbook


CONTENT Welcome to Robertson

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Campus Locations

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Student Support Help Desk

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Updates to Your Personal Information

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Course Schedules

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International Student Support Services Orientation

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Student ID

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Enrollment Letters

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Locker

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Navigating Around Winnipeg

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Post-Secondary Student Bus Card

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Taxi Cabs or Uber

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Parking

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Guard.Me Insurance

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Mental Health Resources

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One on One Advising

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Socio-cultural Activities

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Conversation Partnering

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Campus Safety

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Emergency Closures

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COVID-19 Q & A

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Holidays Religious Holidays

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Airport Pick-Up

Health & Wellness Support

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Robertson International Student Handbook

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Textbooks/eBooks & Course Materials

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Laptop/Computer Requirements

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Graduation

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Studying and Living in Winnipeg, Manitoba

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Canadian Culture

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Tips for Managing Culture Shock

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Time Zones

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Mobile Phones

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Social Insurance Number (SIN)

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Canadian Currency

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Places to Shop

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Bank Account & Financial Advice

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Canada Revenue Agency (CRA)

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Driver’s License

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Accommodations

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Weather and Clothing

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Family Needs

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Safety, Emergency, and Medical/Dental Care

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Personal safety and care of valuables:

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911 Emergency Reporting

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Non-emergency Police Line

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311- City Services

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Medical Care

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Family Doctor & Walk-in Clinics

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Medicine

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Dental Care

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Emergency Room & Urgent Care

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Robertson Policies and Forms

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Robertson International Student Handbook

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Welcome to Robertson The School of New Work

We are pleased you have chosen to pursue your international education at Robertson College. As a result of Canada’s current skills shortage, the demand for career education and training is at an all-time high. At Robertson, you are on a fast track to starting your in-demand career within the business field. It is our goal to provide you with industry-relevant and challenging content within a safe and supported learning environment so that you will have the opportunity to develop the tools and in-depth understanding you need to begin your career. Along the way, our Student Support and Career Services teams will be there to offer you guidance and support. Along with your continued commitment and dedication, you will be well on your way to finding success in the program and career of your choosing.

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Campus Locations Robertson College currently has 3 physical campuses across Western Canada. For the convenience of our local and international students, these campuses are centrally-located and easily accessible via public transportation. International – Winnipeg Campus Winnipeg, Manitoba 180 Main Street Winnipeg, Manitoba R3C 1A6 (204) 943-5661 Calgary, Alberta 2912 Memorial Drive SE Unit 100 Calgary, Alberta T2A 6R1 (403) 920-0070

Edmonton, Alberta 206 - 10145 109th Street NW Edmonton, Alberta T5J 3M5 (780) 705-6633

Winnipeg Your new home away from home.

Our international programs are delivered at our campus in Winnipeg - this will be your new home away from home! Known as the ‘Heart of Canada’, Winnipeg is the true embodiment of what it means to be Canadian. The largest city in the province of Manitoba, you will find Winnipeg to be vibrant and diverse, offering all the amenities of a large urban center while maintaining the closeness and accessibility you would find in a smaller city. Included in this handbook, you will find useful information for navigating your life here - We hope you are looking forward to adjusting to your new city!

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Student Support Help Desk Robertson provides support on matters that are non-academic in nature. For these types of requests, students may request assistance through the Student Support Ticketing System. Students may access the ticketing system by clicking on the “Virtual Student Support” widget located in Brightspace as follows: Please ensure you are using the “Virtual Student Support” and not the Online link.

Students may also submit their requests to the Student Support Help Desk Ticketing System via email or directly through the portal.

help@robertsoncollege.on.spiceworks.com https://robertsoncollege.on.spiceworks.com/portal

Updates to Your Personal Information Students are required to update the College on any changes to their personal or contact information, such as address, phone number, or email address. Changes should be made through your Robertson student portal.

Course Schedules Students are provided with a program schedule prior to the start of their program. Robertson will automatically register students in the courses required for their program. Please refer to your program schedule throughout the program as needed. Robertson reserves the right to adjust course schedules and to cancel and/or merge courses.

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International Student Support Services Roberson offers a number of support services to help our international students adjust to living and learning in Canada. Below is a list of services that are offered. If at any time you require assistance, please contact your International Student Support team.

Orientation We welcome you to begin your new journey with Robertson and provide you a chance to: ● ● ● ● ●

Learn more about Winnipeg Tour the Winnipeg Robertson campus Receive helpful tips to ensure success at college Meet your classmates Ask questions

Student ID In order to get their student ID cards, students can send a picture or have a picture taken at the campus. ID’s will be printed and the instructor will be informed via email when student ID badges are ready to be distributed to the students. There is a $5.00 charge to replace a lost or damaged ID badge.

Enrollment Letters An enrollment letter is issued upon request free of charge. There will be a $20 fee charged for the second copy. A request must be submitted through email to international.admission@robertsoncollege.ca along with full name, program and intake, and purpose of the letter.

Lockers Lockers are scattered throughout the campus for use by all students. Only locks issued by Robertson College can be used. Students can rent a lock for $10.00 at reception. If the lock is returned, the student receives $5.00 back. Lockers themselves are not individually assigned. Students are free to use whatever locker does not already have a lock on it. If a non-Robertson College lock is found on a locker, a notice will be posted on the locker asking the owner to remove it. If not removed in a timely fashion, the lock will be broken, and the contents of the locker will be left at reception for the student to claim.

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Navigating Around Winnipeg

Airport Pick-Up Available to the students who are registered for a homestay program. For those who are not registered for a homestay program but in need of help, contact international.admission@robertsoncollege.ca

Post-Secondary Student Bus Card For students that choose to take the bus to school, a post-secondary Peggo Card can be used to keep your monthly bus pass, weekly bus pass, or just money to use for individual fare rides. The Peggo card has a one-time fee of $5 and is available at the Robertson reception desk. Students need to load their card after their card after it has been purchased and activated. Students can load their cards online, by calling 311, or certain retail agents. If the card is lost/defective, students can visit reception if they would like a replacement. For more information about bus passes and ticket outlets, please visit the Winnipeg Transit website. Registering a Peggo card online is recommended because if an unregistered Peggo card is lost, any fares left on the card cannot be retrieved. If a registered Peggo card is lost, the owner of the card would have the ability to recover the remaining value from the card. Follow this link to find out more on how to register your Peggo card online.

Bus schedules are available on the Navigo (Winnipeg Transit) website or through different apps on your mobile.

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Taxi Cabs or Uber Taxi cabs and ubers are available in Winnipeg. You can download the app or find information on their websites.

Taxi Operator

Phone Number

URL

Unicity

(204) 925-3131

https://www.unicitytaxi.mb.ca/

Duffy’s

(204) 925-0101

http://www.duffystaxi.com/

Uber

N/A

https://www.uber.com/ca/en/

Parking All students who drive to school can purchase hourly, daily, or a monthly parking on the street or from Impark lots. Students wishing to find daily or monthly parking, please visit Impark’s website for more information and a map of parking areas. Students who are interested in hourly parking can download the City of Winnipeg pay by phone app.

Health & Wellness Support Guard.Me Insurance All international students who are ineligible to enroll in provincial healthcare plans must enroll in the Guard Me insurance plan through Robertson College. Guard Me fees are paid along with your tuition. Any necessary extensions will be facilitated by the international team. If your health insurance has expired and you have yet to receive your new card, please contact your Robertson team at international.admission@robertsoncollege.ca as soon as possible. Visit www.guard.me for more information.

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Mental Health Resources The Robertson app has many resources for anyone that is having mental health challenges. Students are introduced to the Robertson app during their orientation and are strongly encouraged to take advantage of the help offered on the mobile phone app. The Robertson app is currently available through the App Store for Apple devices and Google Play for Android devices. App Store

https://apps.apple.com/ae/app/robertson-college-ecg/id1576364856

Google Play

https://play.google.com/store/apps/details?id=com.readyeducation.rc

One on One Advising We are here to help you deal with both personal and academic issues such as: ● ● ● ● ● ●

The pressure of a heavy workload at school Stress from working and studying at the same time Bullying, sexual harassment or assault Culture shock Depression or anxiety Visa/permit

In order to make an appointment with our International Team, please call 204-957-6604 or email studentservicesinternational@robertsoncollege.ca.

Socio-cultural Activities Robertson offers a variety of socio-cultural activities that let you experience Canadian culture. These fun and exciting opportunities allow students to engage with other students and Canadian residents. Activities are a fun way to prepare you for real life situations and strengthen your interpersonal skills. Note: COVID restrictions may apply.

Conversation Partnering Partner up with other international students at Robertson. This is a great way to build a support system and to practice your English skills.

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Campus Safety Robertson is committed to providing a safe environment for students, faculty, staff, and visitors. Knowing what to do is your responsibility and your form of protection. In the event of a health, safety, or environmental emergency, please contact campus management immediately. Students should be familiar with the fire safety procedures, evacuation routes, and the locations of emergency equipment for their campus location. Students are expected to understand and follow Robertson’s Health and Safety protocols as outlined below: ● Students should immediately report any hazard or unsafe situation to their instructor

or campus management. ● Students are required to report an accident, an injury, a “near miss,” or any equipment damage to their instructor or campus management immediately. Reporting includes completing written documentation related to the incident. ● Students are responsible to ensure they are using all personal and protective equipment

and take every reasonable precaution to protect themselves and others at the college. ● Students must cooperate with responding emergency personnel and comply with all

directions and/or instructions they give. ● Robertson adheres to all public health orders and will communicate changes in policy,

programs, or safety in accordance with those orders.

Emergency Closures Robertson will make every effort to communicate emergency closure details to students via media or electronic communication. In the event of inclement weather, Robertson will follow the local public school board closures. Due to the flexibility of virtual education, should an emergency closure of the Robertson College Administrative Office occur, students will be notified through the News tool in Brightspace, the Robertson App, and by email.

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COVID-19 Q & A

Does Robertson require vaccination for on-campus activity? No, Robertson is committed to the continued promotion of the health and safety of the Robertson community from the spread of COVID-19. Robertson complies with public health guidelines and orders and monitors national and provincial recommendations regarding reducing the spread of COVID-19.

Do I have to wear a mask on campus, even if I am fully vaccinated? Due to the lack of ability to social distance, masks are mandatory in the classrooms. Masks are not mandatory in public areas of the campus, but are recommended.

Robertson complies with the provincial and national public health guidelines and orders relating to COVID-19. To stay up-to-date on the COVID-19 developments, please visit: www.robertsoncollege.com/important-message-about-covid-19/

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Holidays

Religious Holidays

Robertson is closed on provincial, civic, and national holidays. The online learning management system, Brightspace, will be available to all students during holidays and administrative office closures.

Students may choose not to attend class or write exams or tests on holy days of their religion. Students must inform their instructor – in writing (via email) of their intention at least one week before the holy day. If the student informs their instructor of their intention, the instructor will make arrangements for the student to make up any work missed without penalty to the student.

Robertson will be closed on the following holidays as well as the period between Christmas and New Year’s Day.

The following is a list of religious holidays within this policy: HOLIDAY

DAY OBSERVED

Labour Day

September 5, 2022

Thanksgiving

October 10, 2022

Christmas Break

December 25, 2021 – January 03, 2022

New Year’s Day

January 03, 2022

Louis Riel Day

February 21, 2022

Good Friday

April 15, 2022

Victoria Day

May 22, 2022

Canada Day

July 1, 2022

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Baisakhi

Sikh

Ramadan

Muslim

Lailat Ul Qadr

Muslim

Obon

Buddhist

Eid al Adha

Muslim

Rosh Hashanah

Jewish

Day of Ashura

Muslim

Diwali

Hindu

Guru Nanak Dev Sahib Birthday

Sikh

Christmas

Christian

Magha Puja

Buddhist

Good Friday

Christian

Easter

Christian

Easter Monday

Christian


Textbooks/eBooks & Course Materials Course instructional materials are in the form of eBooks, or other electronic materials, software, and/or media which will be provided to students by Robertson. Students must bring their laptops with them to class every day to access the required materials.

Laptop/Computer Requirements All students must have a PC laptop or desktop computer and a reliable internet connection before the start of their program. Macs are accepted for most programs. Tablets and mobile devices are not sufficient to complete required coursework. Students should also ensure they are running the most current version of their browser for an optimal experience. Students must ensure that they have a minimum of 4GB Memory and up to 2GB of free hard drive space.

Software Requirements All students at Robertson must purchase a Microsoft 365 subscription prior to beginning their studies at Robertson. Students will require Excel, Word, PowerPoint and Outlook for their programs; therefore, the Microsoft 365 Family Account or Microsoft 365 Personal Account will suffice. 2013, 2016 and 2019 versions of MSO software are acceptable.

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Graduation Graduation Requirements Robertson Diplomas and Advanced Diplomas are awarded to students who have met the following graduation requirements: ●

Successful completion of each course in the program, by achieving a grade of 70% or higher in the course.

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Successful completion of the program with an average of 70% or higher.

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Financial account is in good standing.

Diplomas, certificates, and transcripts are available to students approximately four weeks after the last day of their program provided that the student has successfully met all graduation requirements and given that the student is in good standing with Robertson College. Additional copies of transcripts and diplomas may be requested for a fee of $20 per document. The document request will be processed via Robertson International Team only.

Graduation Ceremonies Robertson International holds graduation ceremonies at least twice a year. Eligible graduates will be invited to participate. Information will be provided by your International team prior to the event.

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Studying and Living in Winnipeg, Manitoba

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Winnipeg is the capital and largest city of the province of Manitoba, Canada. The city is centered on the confluence of the Red and Assiniboine rivers, near the longitudinal center of North America. Known as the "Gateway to the West", Winnipeg is a railway and transportation hub with a diversified economy. This multicultural city hosts numerous annual festivals, including the Festival du Voyageur, the Winnipeg Folk Festival, the Jazz Festival, the Winnipeg Fringe Festival, and Folklorama.

Canadian Culture Canada’s multiculturalism is our identity. More than one in five Canadians are foreign-born and two in five Canadian children have an immigrant background. Canada is the first country in the world to affirm multiculturalism as a fundamental value. We value people of all cultures, ages, religions, abilities and talents.

Tips for Managing Culture Shock ● ● ● ● ●

Ask questions if you are unsure of something. Get involved in group events, sports or other activities in Winnipeg. Try new experiences and be open to new ideas. Talk to other international students about their life in Canada. Remember that everyone adapts at their own pace to life in a new country. Take the time to adapt to your new life in Canada.

Time Zones Canada has 6 time zones: Pacific (PST), Mountain (MST), Central (CST), Eastern (EST), Atlantic (AST) and Newfoundland (NST). Winnipeg is in the CST zone.

Social Insurance Number (SIN) In order for international students or foreign nationals to work in Canada, they need a Social Insurance Number (SIN) as well as a work permit. Visit one of the Service Canada Centre with a passport, study permit/work permit that states you “may accept employment” or “may work” in Canada.

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Canadian Currency Canada’s currency is the Canadian dollar (CAD). It’s available in 5, 10, 20, 50 and 100 dollar paper notes. Canadian coins circulate as: 5 cents (nickel), 10 cents (dime), 25 cents (quarter), CAD 1 (loonie), and CAD 2 (toonie).

Tipping In Canada, people tip service providers such as bartenders, waiters, hairdressers, concierges, spa service providers and taxi drivers. A tip is a sign of appreciation for the service you receive. It’s not included on your bill. Generally, tips range from 10 to 20 percent of your total bill.

Tax Remember that there is a 12% tax added onto the price of non-essential goods you purchase. GST rate in Canada is 5% and the PST(RST) rate in Manitoba is 7%.

Cost of living Winnipeg is one of the most affordable cities in Canada but it is always good to know what to expect in regards to cost of living. Cost of living in Winnipeg is available at https://www.numbeo.com/cost-of-living/in/Winnipeg

Places to Shop Grocery

Superstore, Walmart,Sobeys Save on Foods, or Safeway

School/Office Supplies

Walmart, Dollarama, or Staples

Clothes

Winners, Marshalls, Giant Tiger,or Malls

Home/Kitchen supplies

Walmart, Canadian Tire, or Home Depot

Mobile Phones There are a few cell phone providers in Manitoba. Find the best plan that is suited to your needs! https://www.planhub.ca/manitoba#/.

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Bank Account & Financial Advice Students should open a bank account as soon as they arrive in Canada. It is unsafe to carry large sums of money or to leave large sums of money in your home. In order to open a bank account, students should call or visit a bank that is a convenient distance from your home and book an appointment. Be sure to ask what documents are required. Some documents that may be required include: Passport, Letter of acceptance, Study permit, Canadian driver's license, Proof of address (bills or rental agreement/contract), Traveler’s cheque or Cash to deposit. ● ● ● ●

Chequing Account - useful for everyday financial transactions and purchases Saving Account - a safe place to store money, and it accumulates more interest Debit Card - allows bank customers to spend money by drawing on funds they have deposited at the bank Credit Card - allow consumers to borrow money from the card issuer up to a certain limit in order to purchase items or withdraw cash

Canada’s major banks include: ● ● ● ● ● ●

Bank of Montreal (BMO) Canadian Imperial Bank of Commerce (CIBC) HSBC Canada Royal Bank of Canada Scotiabank TD Canada Trust

Canada Revenue Agency (CRA) All individuals earning income in Canada should file a personal tax return, regardless of their age. Essentially, all that is needed to complete an income tax return is a social insurance number. It can be done online after creating an account on the CRA website at https://www.canada.ca/en/revenue-agency.html. More information is available at https://www.canada.ca/en/services/taxes/income-tax/personal-income-tax/doing-your-taxes.html

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Driver’s License A new resident in Manitoba can drive a passenger vehicle with the valid license for up to three months. Those who have never held a driver’s license will need to successfully complete Manitoba’s Graduated Driver License (GDL) program. In order to apply for a Manitoba license, visit any Autopac agent or MPI Service Centre with the following documents: ● ● ● ●

ID – passport, study permit/work permit/visitor visa Two (2) documents of proof of residency in Manitoba – utility bills, cell phone bills, residential lease contract, or a bank statement Valid out-of-province driver's license $65 annual license fee

More information is available at https://www.mpi.mb.ca/Pages/new-to-manitoba.aspx.

Accommodations Homestay opportunities are available. Robertson is partnered with Canada Homestay Network. For more information, please visit http://canadahomestaynetwork.ca/. Information regarding housing and accommodations in Canada is available at https://www.educanada.ca/study-plan-etudes/before-avant/housing-logement.aspx?lang=eng. Start your search for accomodation with the below links: http://www.kijiji.ca/b-house-rental/winnipeg/c43l1700192 http://www.winnipegrentnet.ca/ https://www.rentboard.ca/rentals/index.aspx?locid=1523 http://www.rentcanada.com/winnipeg/ https://winnipeg.rentspot.com/ For the temporary accommodation (hotels, bed and breakfast etc.), visit Travel Manitobahttps://www.travelmanitoba.com/where-to-stay/

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Weather and Clothing

Average temperatures by month in Winnipeg Wind chill in the winter - Sometimes called the wind chill factor, wind chill is a way to measure temperature based on the effect of wind. High winds blowing on a cold day lower the temperature and it feels even colder. For example, a day of -5°C with a wind of 20 km/hr will feel like -12°C. The -12°C temperature is the wind chill for that day. Clothing for winter - Wearing layers of clothing and waterproof boots will help you stay warm

Humidex in the summer - Charting the humidex is a way to measure heat based on the effect of moisture (humidity) in the air. A high level of humidity on a warm summer day makes the day feel hotter. For example, with a humidity level of 85%, a day with 25°C temperature will feel like 34°C. Clothing for summer - Some warmer clothing (jeans, pants, long-sleeved shirts, sweatshirts...) will be needed throughout the summer. Evenings can be quite cool even in July and August. Summer is also a good time for layering.

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Family Needs Daycare centers and Schools for Kids - Students, who have dependents, will need to look for a daycare center or a school for the kids. ●

List of licensed childcares is available at https://direct3.gov.mb.ca/daycare/fs/fs.nsf/welcome?openForm&LAN=1

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For the school-aged kids, contact one of the following school divisions to enroll the kids to a school, depending on where you reside in Winnipeg: o o o o o o o

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Winnipeg School Division St. James-Assiniboia School Division River East Transcona School Division Louis Riel School Division Manitoba National School Division Pembina Trails School Division 7 Oaks School Division

Guard Me health insurance for family – Students who are registered for Guard Me insurance can purchase the same health insurance for family members. To find out how to add family members, email international.admission@robertsoncollege.ca and our team will help you out.

Safety, Emergency, and Medical/Dental Care Personal safety and care of valuables:

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At the bus stop, stand close to the entrance of the shelter, so that you can come out in case that you feel unsafe when someone coming in the shelter

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Travel safely on buses, trains and taxis. Know your bus route and schedule before you leave. Do not hitchhike.

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When you come across panhandlers (someone who asks people for money in a public place) on the street, politely say “No, thank you” and keep walking.

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Be cautious toward strangers, just as you would anywhere.

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Make a copy of important documents, such as your passport and credit/debit card and keep it somewhere safe at home.

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Open a bank account as soon as you are able to.

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DO NOT CARRY large sums of money. Cheques are mostly used for large amounts, such as tuition fee, rent and bill payments. Your bank can issue personalized cheques when you open an account.

Robertson International Student Handbook


911 Emergency Reporting 911 is the emergency telephone number for North America. Call 911 for any crime in progress (break & enter, robbery, etc), any situation where people or property are at risk (fire, children on ice, etc), or any medical emergency (heart attack, accidental poisoning, etc) When dialing 9-1-1: ●

Stay on the line, stay calm and explain the emergency, as well as the full address where the emergency is occurring. The address and telephone number from which you are calling is automatically displayed to the operator (unless you are calling from a cell phone).

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Through appropriate questioning, the 9-1-1 operator will determine what you are reporting and then transfer you to the appropriate Emergency Service (Police, Fire or Paramedics).

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Let the operator control the conversation and stay on the line until you are told to hang up.

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On very rare occasions, you may get a recorded message when dialing the 9-1-1 emergency line. Do not hang up. Your call will be answered as soon as an operator is available.

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If you are unsure if something that is happening is actually an emergency, dial 9-1-1 and report what is happening to the operator. If they decide it is not an emergency, they will simply ask you to hang up and call the non-emergency telephone number.

More information is available at https://www.winnipeg.ca/police/TakeAction/reporting_crimes.stm.

Non-emergency Police Line If you are reporting something to the Police that is not an emergency (listed above), then dial the Police Non-Emergency telephone number, 204-986-6222. This can include circumstances that you feel are suspicious or crimes that have occurred and the offender has left and is not returning. You may be directed to attend a police service centre.

311- City Services Call 311 or email 311@winnipeg.ca when you have a: ●

Request for service (such as sewer back-up, water main break, bulky garbage collection).

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Request for information (such as permit processing, animal control, building inspections, traffic/parking issues, hours of operation of civic offices and facilities (such as pools and libraries), assessment and taxation, transit schedules).

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Concern (such as parking tickets, property condition, street maintenance, snow clearing, potholes, noise complaints).

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Request to register for city programs (e.g. Leisure Guide)

More information is available at https://winnipeg.ca/interhom/311Online/contact311/default.stm.

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Medical Care Guard Me covers some medical expenses. Some clinics deal with Guard Me directly, so there is no out of pocket expense for the service. However, for clinics that do not deal with Guard Me directly, you will need to pay for the service upfront and then make a claim to Guard Me online at: https://www.guard.me/claim.php. Be sure to know what is covered and what is not, before you visit the clinic.

Family Doctor & Walk-in Clinics Your family doctor or primary care clinic is your medical home where most of your health issues can, and should, be addressed. You should always try to seek care for non-emergency issues with your family doctor or walk-in-clinic first. See your doctor or walk-in-clinic for things like: ● ● ● ●

minor illnesses, flu, rashes or infections diagnosis and specialist referral ongoing management of health conditions and preventative care prescriptions, vaccinations and inoculations

Medicine In Canada, you can buy medicine at a pharmacy or drugstore. For prescription medicine, you will need an authorized prescription from a doctor. You must see the doctor in their office or at a hospital to get a prescription. Other medicines, such as pills for a headache or ointments to help a cut heal, are called “over-the-counter” drugs. They’re available in any drugstore or pharmacy, as well as some grocery stores. You don’t need a prescription to buy these types of medicine. If you use a prescription drug in your home country, talk to your doctor about how to get your prescription filled in Canada.

Dental Care Guard Me health insurance only covers dental work for the relief of acute pain and suffering or damage to teeth caused by an accident.

Emergency Room & Urgent Care Urgent care centres are open 24 hours a day, seven days a week to address urgent but not life-threatening health concerns. Urgent care centres are able to provide services not available in many doctors’ offices, such as stitches and casts, but are not equivalent to emergency departments. Urgent care centres help conserve emergency department resources for more serious, life-threatening conditions. Patients are seen based on their medical need, not order of arrival. Emergency Dept. & Urgent Care Wait Times are available at https://www.wrha.mb.ca/wait-times/.

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See Urgent Care for things like: ● ● ● ● ● ●

illnesses or injuries that cannot wait for you to see your family doctor fevers, flu symptoms, rashes or infections dehydration cuts that won’t stop bleeding injured limb that might be broken or sprained any other urgent, but not life-threatening, conditions

More information about family doctor, walk-in-clinic, and urgent care is available at https://myrightcare.ca/.

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Robertson Policies and Forms Robertson College Student Policies Appeal of Decision Policy Student Complaints Form Privacy Policy

Confidentiality of Records and Information Accessibility and Accommodations Policy Respectful Environment Policy Sexual Violence and Harassment Policy Student Appeal Policy Student Code of Conduct Policy Student Disciplinary Action Policy COVID-19 Policy Tuition Payment Policy Refund Policy

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