Instructional Quality Assurance Policy Classification: Responsible:
Academic
School Managers, School Directors,
Executive Sponsor:
Vice-President, Operations and Academics
Approval Authority:
Robertson College Leadership Team
Date First Approved:
April 15, 2026
Date Last Reviewed:
N/A
Scheduled Review Date: June 1, 2028
A.
PURPOSE This policy establishes the framework for auditing the quality of instructional services provided to the College. It ensures that all independent contractors fulfill their contractual obligations and that the College maintains its registration requirements under The Private Vocational Institutions Act (Manitoba) and Private Vocational Training Act (Alberta).
B.
SCOPE This policy applies to all contracted instructors and faculty at the College.
C.
DEFINITIONS Word/Term Instructor Student
Definition A self-employed individual who is contracted to deliver a course. An individual who is currently enrolled at or has graduated from Robertson College.
Instructional Quality Assurance Policy
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This policy was created with the use of Gemini, it was reviewed and edited by human experts.
D.
POLICY 1. Quality Standards: The following standards are applicable to all instructors and faculty at Robertson. 1.1 Curriculum Integrity: Delivery of all learning outcomes specified in the approved program and/or course outline/syllabus. 1.2 Documentation Compliance: Timely submission of grades, attendance records, and provincial certification paperwork. 1.3 Communication Compliance: Timely responses to student inquiries and emails. 1.4 Industry Alignment: Maintaining the professional credentials required by the Province of Manitoba and/or the Province of Alberta for the specific field of instruction. 2.
Quality Audit 2.1 Service Audit (Classroom Visit or Observation): A designated College representative may attend a session to verify that the services being delivered align with the Professional Services Agreement. 2.2 Course Audit: A designated College representative may audit courses to verify that services are being delivered aligned with the Professional Services Agreement. 2.3 Student Feedback Data: The College will share aggregated student survey data with the Contractor as a metric of service efficacy. 2.4 Compliance Review: An annual check to ensure the Contractor’s work status (if applicable) and professional certifications are up to date.
3. Remedies for Non-Compliance 3.1 Notice of Deficiency: A formal written notice identifying the specific contractual outcomes or obligations not being met. (e.g. Improvement of Services Plan) 3.2 Cure Period: The Contractor is given a set timeframe (e.g., 14 days) to rectify the deficiency through their own methods. 3.3 Contract Termination: Failure to rectify service deficiencies constitutes a breach of contract, which may lead to immediate termination of the Professional Services Agreement.
E.
RELATED LEGISLATION Alberta: Private Vocational Training Act and Regulations Manitoba: Private Vocational Institutions Act and Regulations
F.
SUPPORTING DOCUMENTATION Instructor Accountability Framework - Overview Professional Services Agreement
G.
RELATED POLICIES Employee and Contractor Grievance Policy Ethical Behaviour Policy
H.
RELATED MATERIALS Professional Services Agreement
J.
POLICY AUTHORITY
The Vice-President, Operations and Academics, is responsible for this policy. Questions regarding the interpretation of this policy should be directed to robertsonpolicies@robertsoncollege.ca K.
POLICY HISTORY
Change Made
Version Number
Policy initially approved.
1.0
Signing Authority
Date of Signature April 15, 2026
Terena Caryk VP, Operations and Academics
Scott Murray, VP Growth
Instructional Quality Assurance Policy
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This policy was created with the use of Gemini, it was reviewed and edited by human experts.