Going green

We, as Instinct, have a responsibility to the environment. Our aim is to have 100% recycled packaging and continue to work with industry bodies to help customers use their water more efficiently, therefore reducing energy bills and ultimately carbon emissions.

Where required our Instinct products are individually and legally tested to ensure compliance with CE and UKCA Marking. This not only covers material quality but also lifecycle, product impact testing, water integrity and traceability of manufacture.

When it comes to the paper used in the production of this brochure or the wood used in our Wall Panels and Furniture, we have sourced as many products as possible with an FSC® (Forest Stewardship Council®) label or PEFC (Programme for the Endorsement of Forest Certification) accreditation. The FSC® label guarantees that the product originated from managed forests, recycled paper or a combination of both. Products carrying the FSC® label are independently certified to assure that they come from forests that are managed to meet the social, economic and ecological needs of present and future generations.

As a brand, Instinct is committed to protecting the environment and is constantly exploring ways it can improve on this.

Small steps, big change.

Customer Feedback

"Excellent experience, I found all of the staff to be very personable and very helpful indeed."

“Used Pochin for the redesign and fitting of a new bathroom in our new house. Small bathroom in Victorian terraced house that needed a rethink in terms of layout and space. Dealt with Nick throughout who was brilliant at figuring out what we needed and helped a lot.

Provided regular updates throughout. Really impressed with the finished product. Highly recommended.”

“Very friendly and helpful staff. The bathroom sales man was very knowledgeable and we were able to get the products we wanted. We would recommend Pochins”

“I recently visited Pochin in Oakham as I’m planning a bathroom refit. I’ve been to several of the larger suppliers outside of Oakham but been disappointed with the service & price. I have to say that the staff at Pochin went out of their way to help & gave great advice.

I will 100% be using Pochin moving forward & I highly recommend them.”

“Excellent customer service from the whole team. Always helpful and go the extra mile. They know their stuff.”