Who's Who in Business 2014

MEET 50 OF THE STATE’S HIGHEST-RANKING WOMEN IN BUSINESS A SP E C IAL P UB L I C ATI O N O F

2014

500+ companies in 50 fields

HEALTH CARE TECHNOLOGY LEGAL & FINANCE CHARITIES & MORE

A COMMITMENT TO INNOVATION, EXCELLENCE

GROWING ARIZONA Harriet Mountcastle-Walsh, vice president and general counsel, Honeywell International Inc.

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LE T TE R FROM TH E E D ITO R

A SPEC IA L PU B L IC ATIO N O F

WOMEN ON THE MOVE ARE

GROWING ARIZONA DURING ARIZONA’S EARLIEST DAYS, “growth” literally meant growth. As in raising citrus, cotton and cattle.

But the term now means so much more in our blooming statewide economy. It also means revitalizing neighborhoods and educational opportunities; the birth of brand-new, home-grown businesses; the investment of Fortune 500 firms; and more. Arizona’s business and cultural diversity has, indeed, stretched well beyond the state's traditional “Five Cs.” This year’s Who’s Who in Business, a celebration of Arizona businesses and women executives, speaks of growth at every turn. The Who’s Who team spent the past four months requesting information and gathering data from nearly 1,000 companies across 50 fields to assemble a list of the top 10 companies in each. We recognize the highest-ranking female executive of each company and profile one from each list.

Who’s Who profiles include a Vietnam migrant who arrived in the United States penniless as a child, but who now operates a top employment firm; a pair of sisters who saw the value in other peoples’ clothes; and an Arizona State University graduate who is developing a $350 million real estate project adjacent to campus. These women, and all the others within Who’s Who, show amazing strength, candor and resilience, and are determined to grow and drive their companies forward.

Growth also means innovation. Lists that didn’t exist a few years ago — Business Incubators and Accelerators, Professionals Sports Teams and Events, and Arizona Clothing Boutiques — were born out of change and dynamic growth statewide. Organizations such as business incubator Seed Spot shapes more than 100 member start-up companies, while the need to buy and shop local has led to a burst of creativity and scores of new apparel manufacturers and retailers. A record-setting 563,008 attended this year’s Waste Management Phoenix Open. TPC Scottsdale became Arizona’s second-largest city on the third day of the tournament — that says something.

Let’s face it, Arizona has grown up. There’s no stopping the women within Who’s Who in Business 2014 from leading their companies well into the 21st century. Get on board or move out of the way. All aboard!

Mark Nothaft Editor, Who's Who in Business 2014

View the business lists and profiles all year long at whoswho.azcentral.com.

2014

EDITOR Mark Nothaft ART AND DESIGN DIRECTOR Wendy Goldfarb CHIEF OF PHOTOGRAPHY Wade Moran COPY EDITOR Kathy Mongomery WRITERS AND RESEARCHERS Joyce Hadley Copeland, Megan Finnerty, Michele Lyall, Christopher Geoffrey McPherson, Jimmy Megahern, Mark Nothaft, Suzanne Peterson, Alison Stanton, David Tyda, Gremlyn Bradley-Waddell, Russ Wiles, Georgann Yara SENIOR INFORMATION SPECIALIST Kimberly Torres DIGITAL PRODUCERS Aubree Abril, Ross Dunham , Domenico Nicosia, Kimberly Quillen, Sky Schaudt, Weslie Swift GENERAL MANAGER/CUSTOM PUBLISHING Cami Kaiser SENIOR MARKETING CONSULTANT/ ADVERTISING SALES Kelli Fawcett ADVERTISING COORDINATOR Dominick Galluzzo ADVERTISING OPERATIONS Craig Ludwig MARKET DEVELOPMENT DIRECTOR Aimee Jolley ADVERTISING FINANCIAL ANALYST Nicole Nixen PRESIDENT & PUBLISHER John Zidich SR. VICE PRESIDENT, NEWS AND AUDIENCE DEVELOPMENT Randy Lovely EXECUTIVE EDITOR Nicole Carroll BUSINESS CENTER DIRECTOR Kathy Tulumello CREATIVE DIRECTOR Tricia Reinhold EDITORIAL 602-444-8002 ADVERTISING 602-444-6889 REPRINTS PARS International 212-221-9595, x452 gannettreprints.com.

Copyright 2014 by The Arizona Republic

Who's Who in Business is a publication of The Arizona Republic/Republic Media.

To submit information for the 2015 Who's Who in Business, contact kathy.tulumello@arizonarepublic.com or call 602-444-8002.

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All rights reserved. No part of this publication can be reprinted or reproduced without the publisher’s permission. Statements and opinions printed in Who’s Who in Business are those of the authors and not necessarily those of The Arizona Republic.

WHO’S WHO IN BUSINESS 2014

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C O NTE NTS O N T H E COVER

FEATUR E S

MEET 50 OF THE STATE’S HIGHEST-RANKING WOMEN IN BUSINESS

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GROWING ARIZONA

59 YOUR LEADERSHIP

SEEDS OF CHANGE

A SPECIAL PUBLICATION OF

HOW DOES SHE DO IT?

These women are among many who are growing this young state, spearheading schools, real-estate development and businesses large and small.

2014

500+ companies in 50 fields

If finding more time to lead is your challenge, take advantage of these four quick tips on managing your minutes effectively.

HEALTH CARE

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TECHNOLOGY LEGAL & FINANCE

YOUR ECONOMY

64 YOUR MONEY

SLOW PROGRESS

CHARITIES & MORE

A COMMITMENT TO INNOVATION, EXCELLENCE

GROWING ARIZONA

SMART STRATEGIES

Most employers are adding jobs, but only gradually. Learn about companies expanding in a big way.

32 YOUR LIFE TAKING CHARGE

It’s always “Next year, I will …” But developing good financial habits should not be a goal deferred.

Here’s what you can do today.

79 VALLEY HOME VALUES REAL-ESTATE REBOUND

There’s more than one way to pursue professional ambitions – or, as Facebook executive Sheryl Sandberg says, to “Lean In.” Four Arizona women describe the key step on their path.

Harriet Mountcastle-Walsh, vice president and general counsel, Honeywell International Inc.

Harriet Mountcastle-Walsh, vice president and general counsel, Honeywell International Inc.

Homeowners appear happy with the price increases they saw last year. If you are looking to buy or sell, check out the median prices in metro Phoenix.

COVER PHOTO BY WADE MORAN

TO P RANKED ARIZONA COMPANIES 17 18 20 22 24 26 28 30 31

Private Charities Publicly held Woman-owned Fastest-growing Minority-owned Foundations Largest employers Incubators and accelerators

BUSINESS SERVICES 33 34 36 37 38

Insurance agencies Advertising and marketing firms Convention/meeting sites Employment services Executive search

LEGAL & FINANCE 39 40 42 44 46 47 48 50 51

Mid-size accounting firms Large accounting firms Mid-size law firms Large law firms Credit unions Mid-size banks Large banks Stockbrokers Investment advisory firms

MANUFACTURING & TECHNOLOGY 52 53 54 55

Alternative-energy companies Hardware sellers IT suppliers Software firms

EDUCATION 56 58 60 62

Private schools Charter schools Colleges and universities Community colleges

REAL ESTATE 81 82 83 84 86 87 88

Architecture firms Commercial services Women agents Commercial developers Homebuilders Commercial construction Residential firms

HEALTH CARE 66 68 70 71

Dental insurance Assisted living Health insurance Hospitals

RETAIL & LEISURE 72 73 74 75 76 77 78 80

Ariz. restaurant groups Casinos Ariz. clothing boutiques Professional sports and events Caterers Hotels and resorts Grocery stores Florists

TRAN TRAN is founder and CEO of Axis Employment Services LLC

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OLGA BLOCK

JACKIE THOMPSON

SUSAN ESTRIDGE

GROWING ARIZONA SEEDS OF CHANGE SPROUT FROM SOME OF STATE'S INNOVATIVE EXECUTIVES

BY GREMLYN BRADLEY-WADDELL Photos by Wade Moran

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rizona’s enviable climate and breathtaking scenery are irresistible, but the state’s greatest natural resource isn’t a landmark or a temperature reading.

It’s the people.

They’re Arizona’s real treasures, and many of them are leaders in business who are making the Grand Canyon State a better place. They’re growing this young state by bringing about change, whether that’s a new development project designed to breathe life into a community or a charter school crafted to blend American and European approaches to academics.

And it doesn’t matter if their homeland is here or far away; they’re invested in Arizona and spearheading growth and advancement in sectors such as real estate, education and food production.

And, yes, many of these dynamos are women.

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ANN SINER

High-achieving women such as Ohio native Harriet MountcastleWalsh, vice president and general counsel for Honeywell International's Arizona-based aerospace divistion and someone who’s got Arizona’s back.

Although the company can have its pick of employees, she says Honeywell realizes it doesn’t need to look elsewhere. In fact, she says, one of the biggest advantages it has is the wealth of engineering and business talent graduating from nearby universities.

“At the heart of what we do here in Arizona is identifying, hiring and training our next generation of technology and business leaders,” she says. “Smart, young talent is the lifeblood of a company like Honeywell, and hiring and identifying that local talent is a key driver of our success.”

Mountcastle-Walsh says Honeywell works closely with Arizona State University, the University of Arizona and other local universities to provide opportunities for recent graduates to stay in the area and work on cuttingedge technology programs and

JOSIE IPPOLITO

GROWING ARIZONA

location, business grew threefold. She cites Arizona’s low cost of living and affordable real estate for such success Who’s Who in Business is just the beginning of a yearlong recognition stories but notes recent headlines of those who are Growing Arizona. If have been a distraction. you would like to nominate an innova“If we can avoid some of the tor in business, education or public legislation that caused embarrassment service, e-mail kathy.tulumello@ to Arizona, I think many companies arizonarepublic.com and put “Growwill look to us as a state that can ing Arizona” in the subject line. provide a viable option for growth,” she says.

If Tran sounds like one of the business areas across its operations. state’s biggest cheerleaders, well, she Honeywell also fosters growth might be. Arizona was the home of in Arizona, she says, by investing the sponsor who aided her family nearly $750 million a year with after they fled Vietnam, and it’s local suppliers. Employees, likewise, where she founded her company. have donated nearly $1 million to Those are deep roots, and she’s not charitable causes and some 5,000 going anywhere. volunteer hours.

“We were refugees, but this is Tran Tran, who as CEO of Axis where we were brought,” she says.

Employment Services contributes “This is home.” to Arizona’s growth every day by But Tran and Mountcastle-Walsh, putting people to work, sees the who are featured in other stories in state as brimming with potential the magazine, are just a few of the and says other companies do, too. women making an impact on the A prospective client from Boston state. Here’s a look at some other recently told her that when the New influential and innovative souls who England company opened an Arizona are truly growing Arizona.

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G ROW I N G A R IZO N A Seeds of change

JOSIE IPPOLITO

FAMILY FIRM BENEFITS FROM FRESH IDEAS SEVENTH-GRADE GIRLS aren’t

always about the latest hairstyles or movie stars.

Sometimes, they’re about stepping up to help the family make a living.

That’s how it was for Josie Ippolito, president of La Canasta Mexican Food Products. At age 8, she started working at the company her parents, Richard and Carmen Abril, established in 1962.

By the time she was in middle school, her dad was “reliant” on her.

“I was actually considered his son in many aspects,” says the fast-talking Ippolito, with a laugh. “I palled around with him and went to work with him.”

That meant rising at 2 a.m. to oversee, and often assist with, the making of tortillas. She’d return home at 7 a.m. and go to school where, at least once in awhile, she’d put her head down on her desk to catch a few winks. The teacher, she notes, knew she was working and because Ippolito’s grades were good, let her rest.

“Customers didn’t want day-old tortillas,” she explains. “In our culture, everybody wants fresh.”

As the business grew to serve the restaurant industry, the teenage Ippolito would make deliveries around town and get a thrill every time she realized how the city was growing.

“The bigger Phoenix grew, the more I knew we were going to have to make more tortillas,” says Ippolito.

A few years later, a conversation with a Midwestern buyer prompted her to look into the opportunity for growth in that region. After doing research and learning there were places where tortillas were sold in

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cans, Ippolito convinced her mom that Minnesota needed a tortilla factory.

The venture had a good run for several years, but the family eventually sold the factory for a “nice profit,” she says.

After that, the entrepreneurial Ippolito — whose family has created something of a Mexican restaurant empire in the Valley — decided to start her own company. She founded My Nana’s Best Tasting Products, creating a restaurant-quality, heat-and-serve tortilla chip for the consumer market, and sales flourished.

Today, My Nana’s is part of La Canasta, which employs 130 people who make 1.5 million “bakery fresh” tortillas each day that go from the oven to grocery stores within hours. Ippolito is proud to lead the second-generation family-owned company alongside her sister, Linda Rios, the company vice president. The company has distribution in several states and has diversified its product line in recent years, offering salsa, a jalapeno dip and a snack called duritos.

Ippolito, however, isn’t one to rest on her laurels.

“I really don’t like to use the word ‘success,’” says Ippolito, who is a philanthropist at heart. Her company has a standing donation order at St. Mary’s Food Bank and she supports the Arizona Hemophilia Association, the March of Dimes and the Alzheimer’s Association. “For me, it’s gratifying to employ the number of people we employ, to maintain the product quality we have, keep the business on a growth trend and manage the business the way we’ve managed it.”

For me, it’s gratifying to employ the number of people we employ, to maintain the product quality we have, keep the business on a growth trend and manage the business the way we’ve managed it."

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JACKIE THOMPSON GIVING BACK LEADS TO GROWTH

ON ANY GIVEN DAY, Jackie Thomp-

son could be garnering support for a legislative challenge or learning about the plague of sex trafficking on the community.

“I say, ‘What hat am I wearing today?’ That’s how it is,” says Thompson, who handles Southwest Airlines’ community affairs and serves as the company’s “grass-roots” liaison. The latter title means she assists employees and the airline’s community partners, making sure both groups are fully informed about what’s going on in the airline industry and at Southwest in particular.

She also works with chambers of commerce and nonprofit organizations, furthering their missions through sponsorships and serving on boards and committees. Her job has a lot of moving parts, but it is one she feels

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born to do.

“Part of the philosophy of Southwest Airlines is that you can’t be in the community and not give back,” she says. “It’s a passion of mine, giving back and wanting to serve. I’m lucky to be in this position.”

That innate feeling of gratitude took hold in Thompson’s youth, while she was a youngster in Liverpool, England, growing up with her many siblings and cousins who lived next door. Her father came from Sierra Leone, her mother, from Ireland. She recalls feeling thankful there was always food on the dinner table.

“I always appreciated everything I had because I knew people in (my father’s) home country were not as fortunate,” she says.

At 17, Thompson struck out on her own but didn’t have money for college.

So she did the next best thing and got a job at the University of Liverpool.

She never had the inclination to move to America, but that changed when she met her future husband, I.G. Thompson Jr., who was in the U.S. Air Force.

The Thompsons have two grown daughters, Christa and Tameka, and

just celebrated their 35th wedding anniversary.

Another milestone for Thompson came 10 years ago when she became an American citizen. She said she waited until she was ready to make this most important of decisions and — as is her way — took it to the next level and truly made the experience a learning opportunity.

“I love to grow and learn new things, so I took African-American history classes and American history classes,” says Thompson, a proponent of education, who went on to earn her bachelor of science degree in business with a magna cum laude distinction.

“I used to say I’m a continuous learner, but I don’t just want to learn; I want to ensure my new knowledge enables me to grow and evolve.”

Thompson is sharing that enthusiasm and her many other gifts with others through mentoring. It’s just one more way she serves the community, and she’s truly grateful to be able to pay it forward.

“If I go through a door, I need to reach back and bring someone with me,” she says.

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OLGA BLOCK EXPANDING OPTIONS FOR K-12 EDUCATION ONE NEVER KNOWS where life’s path will lead, and no one knows that better than Olga Block, co-founder and co-CEO of the Tucson-based BASIS Charter Schools.

Born in the Czech Republic, Block grew up in Prague, earned a degree in engineering, pursued a doctorate in economics, and was making a living as an associate dean at Charles University in the historic European capital.

“I always did research on education, but research is one thing and experience is another,” says the mother of two daughters, Michaela, who works at BASIS, and Petra.

Then she met Michael Block. He also studied economics, earning a doctorate from Stanford University, and taught economics and law at the University of Arizona. They fell in love and got married. Olga moved to Tucson, where she enrolled Petra in school and got busy learning about the local public education options.

“She didn’t speak any English, so I had to get involved with her education,” Olga explains.

What she found contrasted with the high expectations she and her daughter had experienced in European schools.

Although she liked several components of the American education system, she felt it was lacking overall. Michael encouraged her to find a way to combine the two.

With the birth of the charter school movement, the timing was right. In 1998, in rented and cramped quarters,

We develop students for university, and they are successful when they go. Look at our results." the first BASIS Tucson opened with fewer than 60 students.

Suddenly, the couple was on a new path as BASIS’ co-CEOs and cofounders or, as their website calls them, “true disruptors of American K-12 education.” In response to the success of BASIS Tucson, they were encouraged to open BASIS Scottsdale in 2003, and continued growing.

Today, there are 12 BASIS schools, four of which have opened in just the past year or so. Ten are in Arizona, one is in Washington, D.C., and one is in San Antonio, Texas.

Getting those last two on the map wasn’t easy, Olga adds. The couple didn’t know how good they had it in Arizona, where regulations and rules overseeing charter schools are “open-

minded.” In places such as D.C., where 40 percent of students attend charter schools, outfits like BASIS face many restrictions.

“Very few people know this, but Arizona is a heaven compared to any other place” when it comes to launching a charter school, she says.

BASIS schools have a reputation as academically rigorous but accessible to any student who puts forth the effort to learn and discover. With the schools’ SAT scores among the best in the nation, and former Intel CEO Craig Barrett now president and chairman, BASIS is raising the bar for primary education, just as the Blocks set out to do.

“We develop students for university, and they are successful when they go,” Olga says. “Look at our results.”

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G ROW I N G A R IZO N A Seeds of change

ANN & JENNIFER SINER NEW IDEAS ALLOW BUSINESS TO BRANCH OUT GROWING UP IN COLORADO, Ann

Siner and her younger sister, Jennifer Siner, didn’t agree on everything, but they both believed their middle sister, Tess, had the best clothes and they needed to borrow them.

“We liked to raid her closet,” admits Jennifer, adding that Tess’s garments were always clean and pressed.

“She knew the minute you touched anything.”

Today, the three sisters — including head stylist and “fashionista” Tess Loo — are the powerful trio behind the Valley-based designer consignment store chain My Sister’s Closet and its, well, sister stores, Well Suited, which carries men’s resale apparel, and My Sister’s Attic, which offers designer resale furniture and home furnishings.

With 14 locations in Arizona and Southern California, the shop that cofounders Ann and Jennifer opened 22 years ago at Town & Country Shopping Center in Phoenix has grown into a thriving, $23 million-plus business, selling consigned items such as Ralph Lauren handbags and Tory Burch dresses at 60 to 90 percent below retail.

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If I can get you in the door, you’re going to be a shopper. It’s fun. It’s like a treasure hunt; you never know what you’re going to find each day.”

“If I can get you in the door, you’re going to be a shopper,” Ann says of the stores’ appeal. “It’s fun. It’s like a treasure hunt; you never know what you’re going to find each day.”

The sisters’ vision from the start was simple and brilliant: to create a far different experience than all the other resale and thrift stores they had encountered.

“Our goal from day one has always been not to be dark, dingy and dirty,” says Jennifer, who’s in charge of visual merchandising and store design, two responsibilities that keep

her in perpetual motion. “We wanted to change that. We wanted someplace cute. People want a good price and a good experience, almost like going to a club.”

They also wanted to make the consignment experience convenient for both buyer and seller, says Ann, the company CEO. Building on customerfriendly policies Ann learned from her

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G ROW I N G A R IZO N A WHO MOVE US AHEAD

former employer, PetSmart, they decided to toss in some fresh approaches, including not requiring an appointment to consign merchandise or to pick up money for an item that sold.

With seller-friendly ways and a clean, well-lighted store packed with trendy displays and upscale merchandise, My Sister’s Closet was a hit.

“Within three months, we were in

the black,” says Ann, the self-described “numbers nerd” of the trio. “We’ve never borrowed any money; we’ve financed the company from day one.”

The sisters give back to the community, particularly helping nonprofits devoted to the betterment of women, animals and the environment; the Arizona Humane Society, Fresh Start Women’s Foundation and Defend-

ers of Wildlife are just a few of the charities they support. Items that don’t sell at My Sister’s Closet locations are donated to four thrift stores affiliated with charitable organizations, providing those outlets with an impressive 80 to 90 percent of their revenue.

“It’s recycling at its best,” Ann says.

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A R IZO N A O RG I N A L S WHO MOVE US AHEAD

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WHO’S WHO IN BUSINESS 2013

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G ROW I N G A R IZO N A Seeds of change

SUSAN EASTRIDGE CEO PUTS ‘MEANING’ INTO DEVELOPMENT SUSAN EASTRIDGE ENJOYS all her

development firm’s projects, but she’s sentimental about one of the latest.

Concord Eastridge Inc., the company she co-founded and serves as CEO, is behind USA Place. The $350 million mixed-use project, which includes the new headquarters and training center for USA Basketball, is located next to her alma mater, Arizona State University.

The project also includes an Omni Hotel, luxury apartments, lots of retail and office space, and a 4,500-seat event center, which will be the new home for Arizona Interscholastic Association events.

“What’s interesting about bringing all of this to Arizona is it creates some really nice activities for Tempe in the summertime: hotels, meals, visitors and headlines,” she says.

Eastridge got her start in the real estate industry as an office-leasing broker in San Francisco. But wanting to return to the Valley and dreaming of becoming a developer, she took a job in Phoenix with a wholly owned subsidiary of US West Communications. Soon after, she was running the office and had an exciting run as “a big player in the national development scene.”

Her job moved to the West Coast and she took on a national role. But in a short time, she bought a house and had to sell it. At the time of the 1980s savings and loan scandal, her company “ceased to exist,” putting her out of work.

The upside was that she’d already met her future husband, R. Jeffery Arnold, an accomplished real estate

developer. They soon married and, in spite of a distinct lack of development at the time, she decided to start her own firm.

“Ignorance is bliss,” she quips. “I don’t know if I’d have the courage to do it again.”

As a woman-owned business, Eastridge’s company became one of two minority-owned firms that did property inspections for the Resolution Trust Corporation. She recalls it as a sad time for the industry, but by 1996, the first version of Concord Eastridge was taking shape. As a result of what she says was probably a mid-life crisis, Eastridge decided to focus on education-related real estate.

“I wanted the real estate to have some meaning, rather than opening another office building,” she says.

Concord Eastridge began doing more higher-education projects and, in 2003, Eastridge suggested to her husband that they buy out his partners and merge their companies. With Eastridge operating at a national level and her husband at a regional one, they figured they could keep educational projects as their core and branch out into privatepublic development. They’ve successfully done just that.

Concord Eastridge has its western regional headquarters in Scottsdale.

Eastridge travels frequently between Phoenix and Washington, D.C., where her husband is based along with the eastern regional headquarters.

“We’re definitely not a mainstream real estate firm,” she says, “but I think we’re one of those great examples of a wife and husband who work well together.”

7 GOOD REASONS TO GROW YOUR COMPANY HERE Low cost of doing business. Arizona offers one of the lowest costs of doing business in the United States.

The national average of per-capita income going to taxes is 9.9 percent; here, the number is only 8.4 percent.

Government efficiency. It has the country's second-lowest number of state and local government employees per 100 residents, according to a 2013 study by Beacon Hill Institute.

Skilled available workforce. The state's available workforce is abundant and young. While the national average age is 36.9, Arizona's is 35.9.

Access to major world markets.

Arizona is within a day’s drive of three of the world's largest economies: California (9), Texas (13) and Mexico (14). Phoenix Sky Harbor International Airport serves more than 100 national and international cities.

Stable environment. Its relative lack of natural disasters and weather-related events makes Arizona appealing for companies that require consistancy and availability.

Simplified tax system. The state’s corporate and individual income tax rates are among the nation’s lowest.

There is no franchise tax, no business inventory tax and no estate tax.

Quality of life. Arizona is renowned for natural beauty, pleasant desert winters and Southwestern culture.

Source: Arizona Commerce Authority

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YOU R EC O N OMY Job outlook

BIG ARIZONA EMPLOYERS ADD JOBS, BUT SLOWLY

BY RUSS WILES

T

he latest Arizona Republic 100 special report shows a boost of 19,000 jobs in April 2014, a 4 percent increase compared with April 2013, for the state’s largest non-government employers.

Those are decent numbers at a time when the economy is growing less than 3 percent. But it hasn’t been enough to put Arizona back on its normal jobs-growth trajectory.

“We’re coming back but not like the nation,” says Lee McPheters, a research professor at Arizona State University’s W.P. Carey School of Business. "Arizona still has a long ways to go.”

Arizona must add an additional 136,000 or so jobs to reach its pre-recession peak, but that could take two years or more, McPheters says.

The state’s 100 largest employers play a crucial role in the jobs recovery. With total employment of just under 500,000, they account for about one in six overall positions.

Among large retailers in Arizona, Circle K and CVS Caremark posted notable year-over-year increases. Circle K’s growth of nearly 1,800 workers reflects more Arizona stores and an increase in the number of employees per store, driven in part by higher sales from prepared food.

Walmart Stores remained Arizona’s largest retailer, adding 600 positions over the past year. With more than 32,400 workers, it’s also the largest overall private-sector employer in the state.

Banner Health remained Arizona’s No. 2 employer and closed the gap with Walmart, boosting employment by 2,000 over the past year and leading broad gains in the hospital/health field.

Several health-care providers or insurers boosted their Arizona employment at double-digit rates over the past year. This group includes Mayo Foundation, United Healthcare, Abrazo Health, Aetna and Humana.

BIG COMPANIES ADD TO WORKFORCE AT STABLE PACE

Here are statewide numbers in recent years reported by the state’s 100 largest companies, starting with the recession year of 2008.

Year Jobs Change 2014 494,982 19,163 2013 475,819 17,652 2012 458,167 15,789 2011 442,378 17,208 2010 425,170 -1,095 2009 426,265 -14,747 2008* 441,012 NA Source: The Arizona Republic 100

Worth noting was the recent affiliation of Scottsdale Healthcare with John C. Lincoln Health Network, which have combined employment of about 9,400 workers in Arizona, up from about 8,400 reported separately in last year’s report.

In financial services, the Vanguard Group now is completing a fifth building at its Scottsdale campus, which will give it more than 600,000 square feet of office space. It employs 2,300 people in Arizona and expects to add roughly 300 more jobs in the state this year, says Deborah Akinsipe, head of human resources at the Scottsdale campus.

Wells Fargo, the largest bank operating in Arizona and a top-five employer overall, added more than 300 jobs over the past year, giving it more than 15,000.

Insurer State Farm, which plans to move into the new Marina Heights center bordering Tempe Town Lake, also has expanded rapidly over the past year, with more in store. Its Arizona jobs tally now stands at around 4,300.

“The best part is that in the coming years, we will have approximately 8,000 employees in the Phoenix metro area,” says local spokesman Victor Hugo Rodriguez.

Find the full list of the state’s 100 largest employers at azcentral.com/business. Under “Quick Links,” look for “Republic 100.”

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WHO’S WHO IN BUSINESS 2014

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ARIZONA COMPANIES Private companies, ranked by number of employees

1 Bashas' Family of Stores

22402 S. Basha Road, Chandler, 85248 • 480-895-9350 • bashas.com FOUNDED 1932 EMPLOYEES 8,533 PRINCIPAL Edward Basha III, Chairman HIGHEST-RANKING WOMEN Elva G. Vivas, director of financing and planning; Denise R. Brownell, director of loss prevention; Kristy L. Jozwiak, director of communications and loss prevention

Joyce Santis, Sonora Quest Laboratories

2 GoDaddy Group

14455 N. Hayden Road Suite •219, Scottsdale, 85260 • 480-505-8800 • godaddy.com FOUNDED 1997 EMPLOYEES 3,076 PRINCIPAL Blake Irving, CEO and board member HIGHEST-RANKING WOMAN Karen Tillman, Barb Rechterman, Elissa Murphy, Nima Kelly

3 Fox Restaurant Concepts LLC

4455 E. Camelback Road, Suite B100, Phoenix, 85018 • 480-905-6920 • foxrc.com FOUNDED 1998 EMPLOYEES 3,000 PRINCIPAL Sam Fox, CEO HIGHEST-RANKING WOMAN Kara Sundeen, vice president of development

4 Sonora Quest Laboratories

1255 W. Washington St., Tempe, 85281

• 602-685-5000 • sonoraquest.com FOUNDED 1997 EMPLOYEES 2,756 PRINCIPAL David Dexter, president and CEO HIGHEST-RANKING WOMAN Joyce Santis, chief operating officer

5 Discount Tire

20225 N. Scottsdale Road, Scottsdale, 85255 • 480-606-6000 • discounttire.com FOUNDED 1960 EMPLOYEES 1,953 PRINCIPAL Bruce T. Halle, chairman and founder HIGHESTRANKING WOMEN Colleen Scott, Lori Governale

6 Shamrock Foods Co.

3900 E. Camelback Road, Suite 300, Phoenix, 85018 • 602-272-6721 • shamrockfoods.com FOUNDED 1922 EMPLOYEES 1,903 PRINCIPALS Norman McClelland, Kent McClelland HIGHESTRANKING WOMAN Sandy Kelly, director of marketing

7 Empire Southwest LLC

1725 S. Country Club Drive, Mesa, 85210 • 480-633-4000 • empirecat.com FOUNDED 1950 EMPLOYEES 1,613 PRINCIPAL Jeff Whiteman, chairman and CEO HIGHESTRANKING WOMAN Holly Purcell, director of human resources

8 Earnhardt Auto Centers

7300 W. Orchard Lane, Chandler, 85226

• 480-783-4620 • earnhardt.com FOUNDED 1951 EMPLOYEES 1,600 PRINCIPAL Hal J. Earnhardt III, president HIGHEST-RANKING WOMAN Robbyn McDowell, chief financial

officer

9 Chapman Automotive Group

P.O. Box 12375, Tempe, 85284 • 480970-0740 • chapmanchoice.com FOUNDED 1966 EMPLOYEES 1,333 PRINCIPAL Eddie Davault, CEO HIGHEST-RANKING WOMAN Kristine Barber, controller

Cruise & Excursions Inc. 10 International

15501 N. Dial Blvd., Scottsdale, 85260 • 602395-1995 • iceenterprise.com FOUNDED 1996 EMPLOYEES 1,263 PRINCIPAL AND HIGHESTRANKING WOMAN Marcia G. Rowley, co-founder and owner

IMPROVING CARE THROUGH TECHNOLOGY FOR THE MOST PART, Joyce Santis is

bullish on the changes taking place in her industry as a result of health-care reform, which have been coming “fast and furious.”

And Santis has seen a lot of changes in her 40-year career. She began working in clinical laboratories as a life sciences major in her hometown of Memphis.

She’s now CEO of Tempe-based Sonora Quest Laboratories, Arizona’s largest clinical laboratory network, which also manages lab services for Banner Health hospitals throughout Arizona.

Most doctors now have electronic medical records in their offices, she says. One of the things Sonora Quest has worked on for years is connecting to those records, so test results can be sent directly into those systems.

“We do that with thousands of our clients now,” she says. “And with all of our Banner hospital labs.”

One of the biggest changes Santis has seen has been the shift in laboratory medicine from a service that simply does testing to one that provides data to the physicians, nurses and health-care providers that use it.

“Over 70 percent of health-care decisions are based on laboratory test results,” she says.

What she doesn’t like about the new reforms is how the Affordable Care Act

and the Centers for Medicare & Medicaid Services are cutting back on reimbursements for laboratory services.

“Even though laboratory testing has that huge impact on decision-making for patient care, laboratory costs represent only about 3 percent of the total health care expenditures in the U.S.,” she says.

“We want talented, well-educated people working in our laboratories. But those people want to get paid well for what they do.”

Not that Santis and the nearly 3,000 Arizonans employed by Sonora Quest aren’t up to the challenge. “We have to figure out ways to work smarter and harder,” she says. “And we’re doing it.”

Santis, who cares for her mother at her Scottsdale home, is happy to see health-care reform tackling some of the inefficiencies of lab testing’s early days in the system. “I think about my mother,” Santis says. “She has six or seven doctors that she sees on a regular basis. And if those doctors can’t or won’t communicate with each other, they order duplicate testing.

“Now, with a better-integrated system, we try to help physicians understand when testing might be duplicated or repeated unnecessarily. And I believe that will have an impact.”

JIMMY MAGAHERN

WHO’S WHO IN BUSINESS 2014

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ARIZONA COMPANIES Charities, ranked by revenue

Katherine Cecala, Valley of the Sun United Way

Dystrophy Association* 1 Muscular

3300 E. Sunrise Drive, Tucson, 85713 • 520529-2000 • mdusa.org REVENUE $157 million FOUNDED 1950 AZ EMPLOYEES 1,435 PRINCIPAL Steven Derks, president and CEO HIGHESTRANKING WOMAN Valerie Cwik, executive vice president, chief medical and scientific officer

2 Food for the Hungry

1224 E. Washington St., Phoenix, 85034

• 800-248-6437 • fh.org REVENUE $120 million FOUNDED 1971 AZ EMPLOYEES 105 PRINCIPAL Marty Martin, chief operations officer HIGHEST-RANKING WOMAN Mary Vojtko,

director of finance

3 St. Mary's Food Bank

2831 N. 31st Ave., Phoenix, 85009 • 602-343-3160 • firstfoodbank.org REVENUE $112 million FOUNDED 1967 AZ EMPLOYEES 166 PRINCIPAL AND HIGHEST-RANKING WOMAN Beverly Butler Damore, president and CEO

4 Valley of the Sun United Way

1515 E. Osborn Road, Phoenix, 85014 • 602-631-4800 • vsuw.org REVENUE $106 million FOUNDED 1925 AZ EMPLOYEES 110 PRINCIPAL Merl Waschler, president and CEO HIGHEST-RANKING WOMAN Katherine Cecala , chief operating officer

COO MADE VOLUNTEERING HER CAREER TO SAY THAT KATHERINE CECALA

loves to volunteer is probably the understatement of the year.

“My passion is volunteering,” she says. “I’ve been a volunteer all my life.”

Cecala, who has been chief operating officer at Valley of the Sun United Way for almost seven years, says her interest in volunteering is what brought her to the organization.

“In 1991, I had just moved to Phoenix, and I called Valley of the Sun United Way to see if they needed any help,” she says, adding that she had volunteered with other United Ways over the years in other cities.

Sixteen years later, after working in the community, serving on the board and a variety of other volunteer committees, Cecala was asked to serve on the search committee to find a new CEO for the organization. Along the way, she was encouraged to apply for the position of COO. “I never planned on working here for pay,” Cecala recalls, laughing. “In fact, I remember asking them, ‘Why would you want to start paying me now?’

Their response was that they were convinced that I could do so much more if I was on the staff, so I applied and accepted the position.”

After two-plus decades with Valley of

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the Sun United Way, Cecala remains as committed as ever to its mission, as well as volunteering. In her spare time, she sits on a lot of local boards, and helps out wherever and however she can with a variety of organizations, including the Arizona Humane Society.

Although most people are familiar with the United Way, Cecala says it can be challenging, at times, to explain the complex and beneficial work they do.

“It’s not anything that one organization can do on its own,” she says. “We have great name recognition and people trust us, but they may not know what we do.”

Cecala says she is immensely proud of the work the United Way does to help people of all ages.

“The United Way makes such an impact on the community, and we have the unique ability to bring parties together to solve complex issues by creating systemic changes,” she says, adding that the organization focuses on three key areas: ensuring that children and youth are successful, ending hunger and homelessness, and improving the financial stability of families.

“I can see every day the difference we are making in peoples’ lives,” she says.

ALISON STANTON

Industries of Central Arizona 5 Goodwill

2626 W. Beryl Ave., Phoenix, 85021 • 602535-4000 • goodwillaz.org REVENUE $103 million FOUNDED 1947 AZ EMPLOYEES 2608 PRINCIPAL James Teter, president and CEO HIGHEST-RANKING WOMAN Tanya Perry, chief financial officer

6 Make-A-Wish America

4742 N. 24th St., Suite 400, Phoenix, 85016 • 602-279-9474 • wish.org REVENUE $65 million FOUNDED 1980 AZ EMPLOYEES 116 PRINCIPAL David Williams , president and CEO HIGHEST-RANKING WOMEN Kathy Forshey, Deborah Thompson

7 Chicanos Por La Causa

1112 E. Buckeye Road, Phoenix, 85034 • 602-257-0700 • cplc.org REVENUE $63 million FOUNDED 1969 AZ EMPLOYEES 643 PRINCIPAL Edmundo Hidalgo, president and CEO HIGHEST-RANKING WOMAN Arjelia "Argie" Gomez, chief financial officer

8 Breast Cancer Society

6859 E. Rembrandt Ave., Suite 128, Mesa, 85212 • 800-470-7907 • breastcancersociety.org REVENUE $53 million FOUNDED 2007 AZ EMPLOYEES 17 PRINCIPAL James Reynolds, president and executive director HIGHEST-RANKING WOMAN Sarah Allen, secretary

Food Bank of Southern Arizona 8 Community

P.O. Box 26727, Tucson, 85726 • 520-6220525 • communityfoodbank.org REVENUE $53 million FOUNDED 1975 AZ EMPLOYEES 125 PRINCIPAL Michael McDonald, CEO HIGHESTRANKING WOMAN Joy Tucker, senior vice president of facilities management

10 PetSmart Charities

19601 N. 27th Ave., Phoenix, 85027

• 800-423-7387 • petsmartcharities .org REVENUE $50 million FOUNDED 1994 AZ EMPLOYEES DND PRINCIPAL AND HIGHESTRANKING WOMAN Susan Della Maddalena,

executive director

* Plans to move to Chicago in 2014

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ARIZONA COMPANIES Publicly held, ranked by 12-month revenue

Tammy McLeod, Pinnacle West Capital Corp.

1 Avnet Inc.

2211 S. 47th St., Phoenix, 85034 • 480-6432000 • avnet.com 12-MONTH REVENUE $26.7 billion FOUNDED 1921 INDUSTRY technology distribution AZ EMPLOYEES 2,400 PRINCIPAL Rick Hamada, CEO HIGHEST-RANKING WOMAN MaryAnn Miller, senior

vice president, chief human resources officer and corporate communications

Copper & Gold Inc. 2 Freeport-McMoRan

333 N. Central Ave., Phoenix, 85004 • 602-3668100 • fcx.com 12-MONTH REVENUE $20.9 billion FOUNDED 1988 INDUSTRY natural resources: mining, oil and gas AZ EMPLOYEES 8,357 PRINCIPAL Richard C. Adkerson, president, CEO HIGHESTRANKING WOMAN Kathleen L. Quirk, executive vice president, CFO, treasurer

3 Republic Services Inc.

18500 N. Allied Way, Phoenix, 85054 • 480-627-2700 • republicservices.com 12-MONTH REVENUE $8.4 billion FOUNDED 1998 INDUSTRY waste and recycling; environmental services AZ EMPLOYEES 1,200 PRINCIPAL Donald W. Slager, CEO HIGHEST-RANKING WOMEN Catharine Ellingsen, Darcie Brossart

4 PetSmart Inc.

MAKING CONNECTIONS, CONNECTING DOTS WHEN TAMMY MCLEOD was a child,

her grandfather and father were discussing politics when the conversation shifted to the United States president.

McLeod doesn’t remember who was president at the time, but the longtime Arizona Public Service Co. executive vividly recalls her contribution.

“I piped up loud and said, ‘I’m going to run (for president) one day!’” McLeod recalls. “My dad said, with all sincerity, ‘And I’m going to vote for you.’”

That early memory was key in shaping the pursuits that eventually took to McLeod to the post of vice president of resource management at APS, the principal subsidiary of Pinnacle West Capital Corp. The exchange between father and daughter let McLeod know that she would always have the support of her family, who knew she could accomplish any goal.

This, along with a talent for out-ofthe-box thinking and drawing connections among people and departments, has allowed McLeod to thrive within APS as well as in the community, where she has been instrumental in linking disparate community organizers for beneficial causes.

“One skill I have is the ability to connect the dots in ways that some may not be able to see,” she says. “I’ve been fortunate that with APS and being out in the community, it’s allowed me to exercise

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that skill.”

The Colorado native earned her bachelor’s degree in marketing from the University of Colorado-Boulder and master’s of business administration from the Wharton School of the University of Pennsylvania.

McLeod held a variety of marketing and management positions after graduating. She had the opportunity to be part of a Phoenix-based software and technology startup from its inception to its sale. In 1995, she was looking for a change when a headhunter approached her with an opportunity at APS, where she has been ever since.

McLeod volunteers for the Arizona Humanities Council, Desert Botanical Garden, Greater Phoenix Economic Council and Local First Arizona Foundation. She enjoys spending time with John Hamilton, her husband of 21 years, and their sons, ages 11, 14 and 17.

Although hard work and talent have helped McLeod succeed, she credits mentors and colleagues who have been instrumental along the way, including her peer group of about a half-dozen female executives.

“Utilities have been very male-dominated but what I’ve been able to see is the rise of women at APS, and that’s terrific,” McLeod says. “I have a collection of mentorship qualities from other mentors. I’m just very lucky.”

GEORGANN YARA

19601 N. 27th Ave., Phoenix, 85027 • 623580-6100 • petsmart.com 12-MONTH REVENUE $7.0 billion FOUNDED 1987 INDUSTRY pet supplies AZ EMPLOYEES 3,744 PRINCIPAL David Lenhardt, CEO HIGHEST-RANKING WOMEN Jaye Perricone, Paulette Dodson, Carrie Teffner

5 Insight Entrprises Inc.

6820 S. Harl Ave., Tempe, 85283 • 480-3333000 • insight.com 12-MONTH REVENUE $5.1 billion FOUNDED 1988 INDUSTRY information technology AZ EMPLOYEES 1,399 PRINCIPAL Kenneth Lamneck, CEO HIGHEST-RANKING WOMAN Glynis Bryan, CFO

6 Swift Transportation Co.

2800 S. 75th Ave., Phoenix, 85043 • 602269-9700 • swifttrans.com 12-MONTH REVENUE $3.9 billion FOUNDED 1966 INDUSTRY trucking AZ EMPLOYEES 2,147 PRINCIPAL Jerry Moyes, CEO and chairman HIGHEST-RANKING WOMAN Ginnie Henkels, executive vice president, CFO

7 Apollo Education Group Inc.

4025 S. Riverpoint Parkway, Phoenix, 85040 • 800-990-2765 • apollo.edu 12-MONTH REVENUE $3.5 billion FOUNDED 1973 INDUSTRY higher education AZ EMPLOYEES 8,000 PRINCIPAL Greg Cappelli, CEO HIGHEST-RANKING WOMAN Terri Bishop, vice chairman of the board, director

8 Pinnacle West Capital Corp.

400 N. Fifth St., Phoenix, 85004 • 602-2501000 • pinnaclewest.com 12-MONTH REVENUE $3.5 billion FOUNDED 1886 INDUSTRY electricity generation AZ EMPLOYEES 6,134 PRINCIPAL Donald Brandt, chairman, president and CEO HIGHESTRANKING WOMAN Tammy McLeod, vice president, chief customer officer

9 First Solar Inc.

350 W. Washington St., Suite 600, Tempe, 85281 • 602-414-9300 • firstsolar.com 12-MONTH REVENUE $3.3 billion FOUNDED 1999 INDUSTRY photovoltaic solar AZ EMPLOYEES 350 PRINCIPAL James A. Hughes, CEO HIGHEST-RANKING WOMAN Maja Wessels, vice president, global public affairs

10 Amkor Technology Inc.

1900 S. Price Road, Chandler, 85026 • 480-821-5000 • amkor.com 12-MONTH REVENUE $3 billion FOUNDED 1968 INDUSTRY semiconductor product packaging and test services AZ EMPLOYEES DND PRINCIPAL Stephen Kelley, CEO and president HIGHEST-RANKING WOMAN Joanne Solomon, executive vice president, CFO

WHO’S WHO IN BUSINESS 2014

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ARIZONA COMPANIES Woman-owned, ranked by 2013 revenue Systems Auctioneers & Appraisers Inc. 1 Auction

Julie King, Harmon Electric Inc.

951 W. Watkins St., Phoenix, 85007 • 602252-4842 • auctionandappraise.com FOUNDED 1995 2013 GROSS REVENUE $158 million EMPLOYEES 187 PRINCIPAL Deb Weidenhamer, CEO

2 Mach 1 Global Services, Inc.

1530 W. Broadway Road, Tempe, 85282 • 480-921-3900 • mach1global.com FOUNDED 1988 2013 GROSS REVENUE $105.3 million EMPLOYEES 58 PRINCIPAL Jamie Fletcher, CEO

3 Brown Evans Distributing

306 S. Country Club Drive, Mesa, 85210 • 480-962-6111 • brownevans.com FOUNDED 1941 2013 GROSS REVENUE $94.5 million EMPLOYEES 53 PRINCIPAL Kathye Brown, president

4 Chas Roberts Air Conditioning

9828 N. 19th Ave., Phoenix, 85021 • 602-331-2686 • chasroberts.com FOUNDED 1942 2013 GROSS REVENUE $65 million EMPLOYEES 530 PRINCIPAL AND HIGHESTRANKING WOMAN Sissie Roberts Shank, owner and CEO

5 Caliente Construction Inc.

TAKING AN UNEXPECTED CHALLENGE IF THERE WAS ONE THING Julie King

knew when she was younger, it was that she wanted nothing to do with the family business once she grew up.

Summers spent as a teen, helping to answer phones and file papers at her father’s electrical business, helped cure her of any desire to go into the construction industry or do any kind of office work.

And so it is with a tinge of amazement, and extraordinarily deep pride, that she now finds herself CEO of Harmon Electric Inc., the business her father founded in 1975.

“If you’d asked me 11 years ago if I’d be doing this, I would’ve laughed,” said King, who grew up in the far northwest Valley. “Some days, I ask myself, ‘What the heck was I thinking?’”

After graduating from Northern Arizona University with a dual degree in chemistry and microbiology, King managed and consulted for an environmental sciences laboratory.

But after her father’s health began to deteriorate and her brother, whom everyone expected to take over the family business, died unexpectedly, King – who had met her husband, Dan King, at NAU – realized she and her spouse were both at a crossroads in their careers. Together, they proposed buying the successful electrical business. “I thought my dad would be like, ‘You don’t know what

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you’re getting into,’ ” she recalled, but he was enthusiastic about the idea.

Learning the ropes of an electrical company meant that she and her husband, the company’s COO, had a lot of learning to do. They immersed themselves in the construction world.

King said she was lucky to have her parents and several staffers around to help them for a time; her father, however, passed away in 2006.

Around 2009, the couple added a solar division, further diversifying their company’s commercial and residential offerings. Today, Harmon Electric employs about 90 people. Although it is more heavily staffed on the electrical side, it’s the solar side that brings in more revenue. In 2012, the company grew exponentially – King says the sales and marketing staff brought in more solar work when the construction industry took a downward turn, and a nowdefunct solar-credit program also brought in additional business. Maintaining that growth remains her top priority.

When she’s not at work, the mother of three — ­ she and her husband are parents to sons Ryan, 22, and Gabe, 15, and daughter Lexi, 22 — finds time to teach fitness classes at her gym.

“It’s what I call my ‘really fun job,’ ” she jokes.

242 S. El Dorado Circle, Mesa, 85202 • 480-894-5500 • calienteconstruction.com FOUNDED 1991 2013 GROSS REVENUE $61.5 million EMPLOYEES 81 PRINCIPAL Lorraine Bergman, president and CEO

6 Spirit Electronics LLC

23910 N. 19th Ave., Suite 26, Phoenix, 85085 • 480-998-1533 • spiritelectronics.com FOUNDED 1979 2013 GROSS REVENUE $35.4 million EMPLOYEES 11 PRINCIPAL Vickie Wessel, president

7 Alliance Financial Resource

2155 W. Pinnacle Peak Road, Suite 201, Phoenix, 85027 • 602-867-6000 • afrhomeloans.com FOUNDED 2003 2013 GROSS REVENUE $26 million EMPLOYEES 195 PRINCIPAL Jamie Korus, president

8 Corporate Interior Systems

3311 E. Broadway Road, Phoenix, 85040 • 602-304-0100 • cisinphx.com FOUNDED 1985 2013 GROSS REVENUE $25 million EMPLOYEES 32 PRINCIPAL Lisa K. Johnson, president and CEO

9 Consolidated Resources Inc.

4849 W. Missouri Ave., Glendale, 85301 • 623-931-5009 • consolidatedresources.com FOUNDED 1990 2013 GROSS REVENUE $24 million EMPLOYEES 64 PRINCIPAL Linda S. Rockwell, president

10 Harmon Electric Inc.

945 W. Deer Valley Road, Phoenix, 85027 • 623-879-0010 • harmonelectriccorp .com FOUNDED 1975 2013 GROSS REVENUE $20 million EMPLOYEES 110 PRINCIPAL Julie King, CEO

GREMLYN BRADLEY-WADDEL

WHO’S WHO IN BUSINESS 2014

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ARIZONA COMPANIES Fastest growing, ranked by Inc. magazine three-year percentage growth in revenue

Rebecca Shanahan, Avella Specialty Pharmacy

1Now Communications

4816 S Ash Ave., Suite 101, Tempe, 85282 • 877-574-38340 • workwithnow.com THREEYEAR GROWTH 6,764% PRINCIPAL AND HIGHEST RANKING WOMAN Marie Della Mattia, President and CEO, partner

2 The Joint Corp.

9383 E. Bahia Drive, Scottsdale, 85260 • 480-245-5960 • thejoint.com INDUSTRY Health THREE-YEAR GROWTH 5,962% PRINCIPAL David Orwasher, president and CEO HIGHEST-RANKING WOMAN Catherine Hall, chief marketing officer

3 BlueSquare Resolutions

15950 N. 76th St., 1st Floor, Scottsdale, 85260 • 602-732-4405 • getbluesquare.com THREE-YEAR GROWTH 3,458% PRINCIPALS Sabin Burrell, Nick Glimcher HIGHEST-RANKING WOMAN Kayla Jantz, director Of operations

4 American Group

25 S. Arizona Place, Suite 300/302, Chandler, 85225 • 480-406-6102 • shipag .com INDUSTRY Logistics and transportation THREE-YEAR GROWTH 1,156% PRINCIPAL Daniel Krivickas, Jr., president, co-founder HIGHESTRANKING WOMAN Kristina Hopkins, manager credit and collections

5 GlobalMed

ATTORNEY FULFILLS LIFELONG DESIRE REBECCA SHANAHAN SPENDS a lot

of her time dealing with orphans.

Not people: drugs.

“Orphan drugs are those needed by a small population of patients, usually 6,000 or fewer,” says Shanahan, CEO of Avella Specialty Pharmacy. “The challenge for drug manufacturers is that they have to put all of the effort into research, development and testing. Oftentimes, the cost of getting the drug from its inception to market requires a disproportionate expense as compared to what the return on the investment would be.”

Federal legislation provides a special pathway for development of drugs for rare conditions such as cystic fibrosis. It gives incentives to companies that want to focus on orphan diseases.

These unique drugs led to the creation of specialty pharmacies because the population of patients who needed them wasn’t large enough for a regular pharmacy to justify the costs of maintaining an inventory.

“A local pharmacy would develop a relationship with physicians who had a lot of those patients,” Shanahan explains. “The pharmacist would say, ’I’m willing to stock this drug and maintain a supply, if you send your patients to me.’”

Avella provides clinical support to patients with high-cost medical issues

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such as infertility, hepatitis C, HIVAIDS, many types of cancer, rheumatoid arthritis, multiple sclerosis and other complex, acute and chronic diseases.

“A lot of these diseases occur in populations as they age,” Shanahan says. “We expect that by 2017 or 2018, almost half of the money spent on drugs in the United States will go toward these kinds of specialized pharmaceuticals.”

Being involved with specialized drugs helps Shanahan fulfill a lifelong desire for a career in which she could have a positive affect on a community.

“I started out as a health care lawyer,” Shanahan says. “First, as the general counsel of a community hospital, then on the business and operations side of hospitals and physician networks.”

She was asked to join a team to identify a handful of what would become specialty pharmacies. They acquired a group of them and rolled them into a national company that was a precursor to Avella.

Now, she’s the head of Avella. It’s an achievement the likes of which didn’t cross her mind back when she started out.

“I never imagined I would end up the CEO of a company,” she says with a laugh. If you’re open to opportunity in life, things way beyond your wildest dreams can happen.”

15020 N. 74th St., Scottsdale, 85260 • 480-922-0044 • globalmed.com INDUSTRY Health THREE-YEAR GROWTH 1,000% PRINCIPAL Joel Barthelemy, founder and managing Director HIGHEST-RANKING WOMAN Detelina Trendafilova, director of international business

6 Owens Harkey

3550 N. Central Ave., Suite 1710, Phoenix, 85012 • 602-254-5159 • owensharkey.com INDUSTRY advertising THREE-YEAR GROWTH 931% PRINCIPAL Matt Owens, CEO HIGHEST-RANKING WOMAN Pamela Edelstein, public relations & social media manager

7 Digital Video Networks

8283 N. Hayden Road, Suite 195, Scottsdale, 85251 • 480-588-3511 • digitalvideonetworks.com INDUSTRY Business products and services THREE-YEAR GROWTH 803% PRINCIPAL Bill Blair, managing partner HIGHEST-RANKING WOMAN Shirley Hawley, senior partner, commercial business development

Resolution Corporation ("LRC") 8 Loan

7033 E. Greenway Parkway, Suite 210, Scottsdale, 85254 • 480-455-3500 • loanresolution.com INDUSTRY Financial Services THREE-YEAR GROWTH 799% PRINCIPAL Matt McCabe, Doug McCabe, CEO HIGHEST-RANKING WOMAN Kristi Houghton, director of human resources

Care Landscape Resources, LLC 9 Desert

P.O. Box 65971, Phoenix, 85082 • 602-4554490 • desertcarelr.com INDUSTRY commercial landscaping THREE-YEAR GROWTH 722% PRINCIPAL Jeff A. Meyer, president /director HIGHEST-RANKING WOMAN Alison Meyer, office manager / director

10 Avella Specialty Pharmacy

1606 W. Whispering Wind Drive, Phoenix, 85085 • 877-546-5779 • avella.com INDUSTRY Pharmacy THREE-YEAR GROWTH 379% PRINCIPAL AND HIGHEST-RANKING WOMAN Rebecca Shanahan, CEO

CHRISTOPHER GEOFFREY MCPHERSON

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ARIZONA COMPANIES Minority-owned, ranked by 2013 revenue

1 Arrowhead Advertising

Tran Tran, Axis Employment Services, LLC

16155 N. 83rd Ave., Suite 205, Peoria, 85382 • 623-979-3000 • arrowheadadv.com 2013 GROSS REVENUE $269 million PRINCIPAL Kyle Eng, president, CEO FOUNDED 2003 AZ EMPLOYEES 85 HIGHEST-RANKING WOMAN Michelle Shepherd, CFO

2 Sunwest Employer Services

3707 N. 7th St., Suite 300, Phoenix, 85014 • 602-778-9856 • sunwestes.com 2013 GROSS REVENUE $47.5 million PRINCIPALAND HIGHEST-RANKING WOMAN Rebeccah T Sotelo, president FOUNDED 1991 AZ EMPLOYEES 2,500

3 Spirit Electronics LLC

23910 N. 19th Ave., Suite 26, Phoenix, 85085 • 480-998-1533 • spiritelectronics.com 2013 GROSS REVENUE $35.4 million PRINCIPAL AND HIGHEST-RANKING WOMAN Vickie Wessel, president FOUNDED 1979 AZ EMPLOYEES 11

Concrete Placement Co. Inc. 4 Hardrock

4839 W. Brill St. , Phoenix, 85043 • 602-2333334 • hrconcrete.com 2013 GROSS REVENUE $29 million PRINCIPAL Lee Lopez, president FOUNDED 1989 AZ EMPLOYEES 250 HIGHESTRANKING WOMAN Cindy Kennemer, vice president

CEO FINDS RICHES IN AMERICA MOST LITTLE GIRLS spend time play-

ing outside, riding bikes, climbing trees. But when employment specialist Tran Tran was 9, she had other things on her mind. “(My family) fled Vietnam two weeks before the fall of Saigon,” she recounts.

“We were in the very first wave of refugees to come to the United States in 1975.

We had nothing but the clothes on our back.”

The refugees stayed at Camp Pendleton, Calif., until a family in Arizona sponsored them.

“There was culture shock in the way people lived in America,” Tran says. “Our sponsor lived at the Biltmore. I thought we’d been sponsored by a king! I’d never seen that kind of wealth in my life. I came from a third-world country, and shared a single bedroom with five brothers and sisters. I thought everyone here is so rich!”

She made the transition from refugee to resident within a few months.

“I spoke no English,” she says. “I was put into an English-as-second-language class. By the end of that year, I’d won the class spelling bee. I was on the fast track in school from then on.”

After earning a degree in business communication, Tran worked at cable news stations in California. She soon discovered she really didn’t like it. Through a chance encounter, she found herself

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working at a staffing company.

“I fell in love with the industry, being able to meet different people every day, being able to do a matchmaking service and get rewarded for it,” she says.

After the September 11, 2001, terrorist attacks, the company she was working for closed. Tran decided that was a good time to strike out on her own. She started Axis Employment Services, offering fullservice staffing, temporary, temp-to-hire, direct hire and executive searches. Even though she’s the CEO, she still remembers the very first placement she made.

“I got a call from the woman I placed,” Tran recalls. “She asked me what my favorite food was. I told her eggplant Parmesan. A few days later, she showed up at the office. She baked me eggplant Parmesan and brought her kids to meet me. You can’t beat that high.”

Tran uses that as an example of how important she feels it is to affect the lives of other people.

“We get a chance to make an impact on someone else’s life,” she says. “It’s my job to connect people with the right organization so that they’re happy, and can stay there and be fruitful employees. I wake up every morning and say to myself ’I want to affect the life of one person today in a positive way.’ I don’t care what it is, I just want to affect one person.”

5 Solugenix Corp.

14605 N. Airport Drive, Suite 217, Scottsdale, 85260 • 602-334-4550 • solugenix.com 2013 GROSS REVENUE $26.3 million PRINCIPAL Shashi Jasthi, president, CEO FOUNDED 2004 AZ EMPLOYEES 17 HIGHEST-RANKING WOMAN No designee

6 DP Electric

6002 S. Ash Ave., Tempe, 85283 • 480-858-9070 • dpelectric.com 2013 GROSS REVENUE $24 million PRINCIPAL Dan Puente, president FOUNDED 1990 AZ EMPLOYEES 134 HIGHEST-RANKING WOMAN Maggie Puente, treasurer/secretary

7 N'Genuity Enterprises Co. Inc.

8901 E. Pima Center Parkway, Scottsdale, 85258 • 480-595-6872 • ngenuity.net 2013 GROSS REVENUE $22.5 million PRINCIPAL AND HIGHEST-RANKING WOMAN Valerie LittleChief, president FOUNDED 1996 AZ EMPLOYEES 2

8 At Your Service Cos.

9226 N. 5th Ave., Phoenix, 85021 • 602-943-6318 • atyourservicecompanies. com 2013 GROSS REVENUE $7.3 million PRINCIPAL Joe Lizarraga, manager FOUNDED 1988 AZ EMPLOYEES 15 HIGHEST-RANKING WOMAN Jean Lizarraga, CFO

9 Axis Employment Services LLC

1500 E. Bethany Home Road, Suite 110, Phoenix, 85015 • 602-242-2626 • axisemployment.com 2013 GROSS REVENUE $2.1 million PRINCIPAL AND HIGHEST-RANKING WOMAN Tran Tran, founder, CEO FOUNDED 2002 AZ EMPLOYEES 75

10 Data Doctors

1400 E. Southern Ave., Tempe, 85282 • 480-921-2444 • datadoctors .com 2013 GROSS REVENUE DND PRINCIPAL Ken Colburn, founder and president FOUNDED 1988 AZ EMPLOYEES 248 HIGHEST-RANKING WOMAN Melinda Verrilli, director of finance

CHRISTOPHER GEOFFREY MCPHERSON

WHO’S WHO IN BUSINESS 2014

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ARIZONA COMPANIES Foundations, ranked by assets Foundation for A New American University 1 ASU

Cathy McGonigle, Flinn Foundation

300 E. University Drive, Tempe, 85281 • 480-965-3759 • asufoundation.org ASSETS $862 million FOUNDED 1955 AZ EMPLOYEES 150 PRINCIPAL R.F. "Rick" Shangraw Jr., CEO HIGHEST-RANKING WOMAN Virginia “Ginny” Foltz, vice president of finance, CFO, treasurer

2 Helios Education Foundation

2415 E. Camelback Road, Phoenix, 85016

• 602-381-2260 • helios.org ASSETS $660 million FOUNDED 2004 AZ EMPLOYEES 18 PRINCIPAL Paul Luna, president and CEO HIGHEST-RANKING WOMAN Barbara Ryan-Thompson, executive vice

president

3 Arizona Community Foundation

2201 E. Camelback Road, Suite 405B, Phoenix, 85016 • 602-381-1400 • azfoundation .org ASSETS $646 million FOUNDED 1978 AZ EMPLOYEES 44 PRINCIPAL Steven Seleznow, president and CEO HIGHEST-RANKING WOMAN Jacky Alling, chief philanthropic services officer

University of Arizona Foundation 4 The

ADDING DIMENSION TO GRANTMAKING THE MISSION STATEMENT of the Flinn Foundation, a privately endowed, philanthropic grantmaking organization, is to “improve the quality of life in Arizona to benefit future generations.”

For Executive Vice President Cathy McGonigle and the people she works with, these are more than just words.

They are inspirations that drive them every day to do the best job they can.

“Everyone who works here can repeat the mission statement off the top of their heads word for word and lives it, letting it guide their day-to-day work and decisions,” McGonigle says.

Before coming to work for the Flinn Foundation four years ago, McGonigle worked as deputy director for the Arizona Board of Regents, which governs the public university system. There, she became very familiar with the links between the university system and the foundation, especially the bioscience initiative and the Flinn Scholars program, which helped prepare her for her new role.

One of the many things that McGonigle enjoys about her job is knowing that the foundation’s work is making a difference in Arizona and the lives of others.

“At Flinn, we have both the long-term capacity and commitment to have a sig-

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nificant impact in the four key areas that we support: the biosciences, arts, civic leadership and Flinn Scholars,” she says.

“Plus, we do more than just award grants by providing services. We call them the five Cs — convening, catalyzing, consensus building, collaborating and communicating. These services add depth, dimension and much additional value to our grantmaking.”

With respect to challenges, McGonigle says grant decisions and making the five Cs work are not always easy.

“For example, while Arizona certainly has the ‘collaborative gene,’ as we like to say, collaboration is hard work and not always simple to accomplish in practice,” she says. “And there are many more good ideas and programs worthy of our support than we have grant dollars to award.”

On her days off, McGonigle enjoys unwinding with a good book, as well as hiking, traveling, and spending time with her two beloved rescue dogs: a Shar Peiterrier mix and a rat terrier.

“We do very rewarding work at the foundation,” she says. “I feel very privileged to work with the board of directors, the president and CEO, and the entire staff, who are dedicated to fulfilling our mission for the good of Arizona.”

ALISON STANTON

1111 N. Cherry Ave., Tucson, 85719 • 520-6219077 • uafoundation.org ASSETS $600 million FOUNDED 1958 AZ EMPLOYEES 80 PRINCIPAL James H. Moore Jr., president and CEO HIGHESTRANKING WOMAN Sarah B. Smallhouse, chair of the board of trustees

5 Virginia G. Piper Charitable Trus

1202 E. Missouri Ave., Phoenix, 85014 • 480-948-5853 • pipertrust.org ASSETS $512 million FOUNDED 1999 AZ EMPLOYEES 17 PRINCIPAL Judy Jolley Mohraz, president and CEO HIGHEST-RANKING WOMAN Judy Jolley Mohraz, president and CEO

t

Mason Pulliam Charitable Trust 6 Nina

2201 E. Camelback Road, Suite 600B, Phoenix, 85016 • 602-955-3000 • nmpct.org ASSETS $330.5 million FOUNDED 1997 AZ EMPLOYEES 17 PRINCIPAL Gene D ’Adamo, president and CEO HIGHEST-RANKING WOMAN Maureen West, director of communications and evaluation

& Ethel Marley Foundation 7 Kemper

2001 E. Colter St., Phoenix, 85016 • 602-2696081 • not disclosed ASSETS $233 million FOUNDED 1990 AZ EMPLOYEES DND PRINCIPAL Stephen Corrigan, president HIGHEST-RANKING WOMAN Nancy Elitharp Ball, treasurer

8 Flinn Foundation

1802 N. Central Ave. , Phoenix, 85004

• 602-744-6800 • www.flinn.org ASSETS $183 million FOUNDED 1965 AZ EMPLOYEES 20 PRINCIPAL Jack Jewett, CEO HIGHEST-RANKING WOMAN Cathy McGonigle, executive vice

president

Foundation for Southern Arizona 9 Community

2250 E. Broadway Blvd., Tucson, 85719 • 520-770-0800 • cfsaz.org ASSETS $101 million FOUNDED 1980 AZ EMPLOYEES 12 PRINCIPAL Clint Mabie, president and CEO HIGHEST-RANKING WOMAN Missy Bowden, chief financial officer

Charter Schools Foundation 10 American

7878 N. 16th St., Phoenix, 85020 • 602-9434456 • acsfoundation.org ASSETS $81.3 million FOUNDED 1998 AZ EMPLOYEES DND PRINCIPAL Theodore Frederick, CEO HIGHEST-RANKING WOMAN Gina Conflitti, treasurer

WHO’S WHO IN BUSINESS 2014

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ARIZONA COMPANIES Largest employers, ranked by number of employees

Harriet Mountcastle-Walsh, Honeywell International Inc.

1 Walmart Stores Inc.

HEADQUARTERS Bentonville, Ark. • 4721 E. Van Buren St., Phoenix, 85008 • 479-273-4000 • walmart.com FOUNDED 1962 PRINCIPAL Doug McMillion, president and CEO AZ LOCATIONS 119 AZ EMPLOYEES 32,438 HIGHEST-RANKING WOMAN Paula Ginnett, vice president, regional general manager

2 Banner Health

HEADQUARTERS Phoenix • 1441 N. 12th St., Phoenix, 85006 • 602-747-4000 • bannerhealth. com FOUNDED 1999 PRINCIPAL Peter S. Fine, CEO AZ LOCATIONS 62 AZ EMPLOYEES 30,012 HIGHESTRANKING WOMEN Rebecca Kuhn, Kathy Bollinger

3 Kroger Co./Fry's Food Stores

HEADQUARTERS Cincinnati • 500 S. 99th Ave., Tolleson, 85353 • 623-936-2100 • frysfood.com FOUNDED 1960 PRINCIPAL Steve McKinney, president AZ LOCATIONS 123 AZ EMPLOYEES 18,000 HIGHEST-RANKING WOMAN Monica Garnes, vice president of merchandising

4 Wells Fargo Co.

HEADQUARTERS San Francisco • 100 W. Washington St., Phoenix, 85003 • 800-8693557 • wellsfargo.com FOUNDED 1852 PRINCIPAL Pamela Conboy, lead regional president AZ LOCATIONS 259 AZ EMPLOYEES 14,563 HIGHESTRANKING WOMAN Pamela Conboy, lead regional president

LAWYER FINDS SUPPORT IN MENTORING NONSTOP WORKDAYS ARE par for the course for a high-ranking executive at a Fortune 100 tech company. Yet Harriet Mountcastle-Walsh always finds at least 20 minutes each day to exercise.

It helps the high-powered attorney maintain balance in her personal and professional lives.

“Even if it’s walking the stairs, it’s time I find just for me,” says MountcastleWalsh, vice president and general counsel for Honeywell Aerospace. “It’s a way to decompress.”

Finding the right balance between career and family has been instrumental to Mountcastle-Walsh, a mother of four.

“I do think for all senior executives, male and female, having balance is extremely challenging with this type of pressure,” Mountcastle-Walsh says.

“How do you find time to exercise? How do you get to all the school plays or soccer games? We have the same challenges and it helps to talk about it.”

Her involvement with the Arizona Women’s Leadership Forum and the recent launch of an internal women’s council at Honeywell allows Mountcastle-Walsh the chance to give and receive support.

“It’s about making sure all employees have a network they’re comfortable in,” she says. A native of Louisville, Ohio,

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Mountcastle-Walsh grew up on a farm and can’t remember not wanting to go into the legal profession.

She graduated with a degree in economics and minors in political science and French from Miami University in Ohio, and earned her law degree at Harvard Law School. Her first judicial clerkship in Washington, D.C., introduced Mountcastle-Walsh to government contracts. Her success in this area eventually led her to Honeywell in 2000, and her current position in 2005.

Mountcastle-Walsh credits key individuals who advised her during crucial junctures in her life: her parents who supported her education and career choice; a woman managing partner at a former firm who assured her it would be OK to work part time so she could devote more time to her children; and another managing partner who told her she was welcome to return if the Honeywell job didn’t work out. Superiors at Honeywell also gave their unwavering support after she had two more children.

Mountcastle-Walsh encourages women to embrace opportunities to find this kind of mentoring.

“It’s about having the courage to reach out and find a mentor so you have the courage to take that next step,” she says.

GEORGANN YARA

5 McDonald’s Corp.

HEADQUARTERS Oakbrook, Ill. • 17550 N. Perimeter Drive, Suite 400, Scottsdale, 85255 • 602-293-5300 • mcdonalds.com FOUNDED 1955 PRINCIPAL Steve Plotkin, west division president AZ LOCATIONS 297 AZ EMPLOYEES 13,853 HIGHESTRANKING WOMEN Zaida Zavitz, Kim Bayer

6 Intel Corp.

HEADQUARTERS Santa Clara, Calif. • 5000 W. Chandler Blvd., Chandler, 85226 • 480-5526832 • intel.com FOUNDED 1968 PRINCIPAL Doug Davis, corporate vice president, general manager AZ EMPLOYEES 11,900 HIGHEST-RANKING WOMAN Shelly Esque, vice president of legal and corporate affairs, president of Intel Foundation

7 Raytheon Missile Systems

HEADQUARTERS Waltham, Mass. • 1151 E. Hermans Road, Tucson, 85756 • 520-7943000 • raytheon.com FOUNDED 1951 PRINCIPAL Taylor W. Lawrence, president AZ LOCATIONS AZ EMPLOYEES 11,000 HIGHEST-RANKING WOMAN No designee

8 JPMorgan Chase & Co.

HEADQUARTERS New York • 201 N. Central Ave., Phoenix, 85004 • 602-221-4724 • chase.com FOUNDED 1799 PRINCIPAL Curtis Reed, market manager, Arizona and Nevada AZ LOCATIONS 285 AZ EMPLOYEES 10,500 HIGHESTRANKING WOMEN Samantha Simonetti Sturgeon, Noreen Bishop

8 Bank of America Corp.

HEADQUARTERS Charlotte, N.C • 201 E. Washington St., Phoenix, 85004 • 800-4321000 • bankofamerica.com FOUNDED 1904 PRINCIPAL Benito C. Almanza, Arizona president AZ LOCATIONS 163 AZ EMPLOYEES 10,500 HIGHESTRANKING WOMAN No designee

10 Honeywell International Inc.

HEADQUARTERS Morristown, N.J. • 1944 E. Sky Harbor Blvd., Phoenix, 85034 • 602-2311000 • honeywell.com FOUNDED 1914 PRINCIPAL Tim Mahoney, president and CEO, Honeywell Aerospace AZ LOCATIONS 6 AZ EMPLOYEES 9,800 HIGHEST-RANKING WOMAN Harriet MountcastleWalsh, vice president and general counsel, law & contracts

WHO’S WHO IN BUSINESS 2014

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ARIZONA COMPANIES Incubators and accelerators, ranked by number of members

1 Seed Spot

2828 N. Central Ave., 7th Floor, Phoenix, 85004 • 602-456-9944 • seedspot.org FOUNDED 2012 EMPLOYEES 3 MEMBERS 100plus PRINCIPAL AND HIGHEST-RANKING WOMAN Courtney Klein, co-founder and CEO

Jenny Poon, CO+HOOTS

2 CO+HOOTS

1027 E. Washington St., Suite 107, Phoenix, 85034 • 602-688-2825 • cohoots .com FOUNDED 2010 EMPLOYEES 3 MEMBERS 75-80 PRINCIPAL AND HIGHEST-RANKING WOMAN Jenny Poon, founder

Northern Arizona Center for Entrepreneurship 3 and Technology

2225 N. Gemini Drive, Flagstaff, 86001 • 928-213-9234 • nacet.org FOUNDED 2001 EMPLOYEES 8 MEMBERS 22 PRINCIPAL Russ Yelton, president and CEO HIGHEST-RANKING WOMAN Annette Zinky, vice president Flagstaff

for Entrepreneurial Innovation 4 Center

275 N. GateWay Drive, Phoenix, 85034 • 602-286-8950 • ceigateway.com FOUNDED 2012 EMPLOYEES 3 MEMBERS 20 PRINCIPAL Jeff Saville, executive director HIGHEST-RANKING WOMAN Erica Pizano-Navarro, coordinator

4 Gangplank

260 S. Arizona Ave., Chandler, 85225 • 480-539-6800 • gangplankhq.com FOUNDED 2008 EMPLOYEES 1 MEMBERS 20 PRINCIPAL Jade Meskill, co-founder HIGHEST-RANKING WOMAN Trish Gillam, executive director

6

AZ TechCelerator

12425 W. Bell Road, Surprise, 85378 • 623-222-TECH • aztechcelerator.com FOUNDED 2010 EMPLOYEES DND MEMBERS 14 PRINCIPAL DND HIGHEST-RANKING WOMAN Julie Neal, manager

Phoenix Flight Program 7 Desarrollo

1260 S. Spectrum Blvd., Chandler, 85286 • 866-800-0004 • desarrollodeaz.org FOUNDED 2013 EMPLOYEES DND MEMBERS 12 PRINCIPAL David Rice, founder HIGHEST-RANKING WOMAN no designee

8 BioAccel

2702 N. Third St., Suite 3001, Phoenix, 85004 • 602-385-3210 • bioaccel.org FOUNDED 2009 EMPLOYEES 6 MEMBERS 9 PRINCIPAL AND HIGHEST-RANKING WOMAN

MaryAnn Guerra, CEO

9 BioInspire

13660 N. 94th Drive, Building D, Peoria, 85381 • 602-385-3212a • bioinspire .org FOUNDED 2012 EMPLOYEES 18 MEMBERS 6 PRINCIPAL AND HIGHEST-RANKING WOMAN MaryAnn Guerra, CEO

10 LaunchPoint

6113 S. Kent St., Mesa, 85212 • 480-644-3562 • mesaaccelerator.com

FOUNDED 2013 EMPLOYEES DND MEMBERS DND PRINCIPAL Shea Joachim, senior project manager HIGHEST-RANKING WOMAN No

designee

ENTREPRENEURS UNDER ONE ROOF JENNY POON WAS INSPIRED to open CO+HOOTS, a collaborative workspace located in Phoenix, by the success of her own graphic design company, eeko studio.

Poon, who founded eeko studio in May 2009, wanted to expand her company and bring together a team of people who could work with her.

“As a one-person shop working out of my house, it was restricting me to be confined in my home office,” she says. “I wasn’t in a great position for growth.”

Poon began to look for a place where she and other like-minded entrepreneurs could all work under one roof. After exploring downtown Phoenix and “just falling in love with it,” Poon opened CO+HOOTS in July 2010.

“When I first opened CO+HOOTS, we were in the thick of the recession, and we had a lot of people coming through the doors who needed to find something,” Poon says, adding that by giving them space to launch their own company, she saw a lot of businesses born.

“Since then, a lot of them have grown and expanded,” she says. “Seeing the success of my business and others at CO+HOOTS is one of the things I love about my work.”

When she first opened CO+HOOTS,

Poon says she and the other entrepreneurs worried about having enough staff or money.

“Now it’s all about how we can invest more into our businesses because we have the extra money to do it,” she says.

“I love hearing that.”

Although CO+HOOTS is still located in downtown Phoenix, Poon says the company has had to relocate twice.

“I’ve found out first-hand how important it is to have a good relationship with our landlord,” she says.

To recharge her batteries and be able to focus on running two businesses, Poon says she takes naps whenever possible.

“When I’m not taking naps I’m just go-go-go, so I need to lie around and do nothing now and then to recharge,” she says.

This spring, she is looking forward to a new napping partner when she gives birth to her daughter.

Poon, who does not earn any income from her role with CO+HOOTS, says she is honored to help people like herself fall in love with Phoenix through entrepreneurship.

“The best part of being part of CO+HOOTS is definitely the people,” she says.

ALISON STANTON

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YOUR LIFE Professional growth

THERE’S MORE THAN ONE WAY TO ‘LEAN IN’

BY MEGAN FINNERTY

I

n 2013, Facebook Chief Operating Officer Sheryl Sandberg wrote a book encouraging women to pursue their professional ambitions and created a foundation to carry on the movement launched by the book.

The book, “Lean In: Women, Work, and the Will To Lead” — and the essays, conversations and Lean In Circles inspired by it — have led to a fresh conversation in America around women’s opportunities and roles in the workplace.

One offshoot is Take the Lead, an initiative to “prepare, develop, inspire and propel” women to achieve an equal share of leadership positions across all sectors by 2025.

The Arizona Republic talked to some of those involved in Take the Lead, plus Arizona women whose leadership helps define the state, asking them about the key steps on their own paths to leadership.

OLGA AROS

CHRISTY MOORE

OLGA AROS FOUNDED the Hispanic

WHEN CHRISTY MOORE was 19, the Las Vegas social-work agency where she was an intern needed a new executive director.

The agency that trained unemployed people was in the middle of a national search, and she watched people come in for interviews.

“So, I took the current executive director to coffee and told her I wanted to be considered for the job,“ said Moore, now 34, and executive director at Valley Leadership.

Moore said she has no idea why she thought she could, as a college sophomore, run the organization.

But Moore was already doing well. She was the first person in her family to go to college, and at the time, she was balancing a full course load with with a full-time job.

“I was young and naive and I thought I could do it,” she said. “Janet (the executive director at the time) took a risk on me and allowed me to learn from her and lead the agency.”

Changing an image

Women’s Conference in Phoenix in 1982, describing the moment as selfactualizing.

Aros is 62 today, a community advocate and president and CEO of ORA Worldwide Consultants. But 30plus years ago, she was hungry for role models and for opportunities that served her community.

“It was important that women take our rightful place and see ourselves differently than society saw us,” she said.

“When you thought of a Hispanic woman, you maybe saw someone who works at home or someone who was a waitress. You didn’t see Latina women as leaders in this country.

“I wanted to change forever the image of Hispanic women and bring them to a place where they could see themselves, and so I could, too, that we were going places, that we had accomplished things.”

That first year, 353 people attended the Hispanic Women’s Conference.

Now, 2,000 come to the annual event.

Since then, Aros has championed a number of causes. Among them, she organized the national Hispanic Corporate Council to promote the value of the Hispanic market to the 1,000 largest companies in the United States.

“I run my life with nine words. My mother taught me: ‘No te dejes,’ which I interpret as never give up. From my dad, I learned: ‘Tienes que cumplir,’ which I understood as be accountable and responsible. And from Cesar Chavez, I learned: ‘Si se puede’; of course, yes, we can.”

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A bold goal and a big risk

KIMBER LANNING

A desire to shape the future WHEN KIMBER LANNING opened Stinkweeds record store in 1987, she just wanted to make her little corner of Tempe cooler. “Bands were skipping Phoenix at the time,“ Lanning said. “I wanted to do something about it.”

Lanning was comfortable with the flexibility required of an entrepreneur because many people in her family had started businesses.

“You have to be willing to fly by the seat of your pants,“ Lanning said.

From there, Lanning opened the Modified Arts music venue in Phoenix. As

the neighborhoods around the building changed, Lanning grew increasingly involved in civic development, wanting to help shape the future of the greater downtown area.

“I really just made the decision that I wanted people to care about this place the way I do, and connecting them to independent businesses is the best way to do that,” said Lanning, now executive director of Local First Arizona.

LINDA LUJAN

From dropout to college president LINDA LUJAN NEVER liked working parttime, minimum-wage jobs. But as a mom with four kids and no diploma, those were her options. She had gotten pregnant while attending Catholic high school and had been compelled to drop out.

One day when she was 30, she decided that she’d driven past her nearby community college without stopping for the last time: She was going in.

“I knew I wanted a career that was not only financially rewarding but also personally and emotionally rewarding,” she said. “I also had that sense of: I can do better than this.”

And she changed her life, getting an associate’s degree in information technology that led to well-paying jobs she enjoyed.

Later, she was asked to return to that school as a teacher, and eventually, she went back for more education herself. Today, Lujan has a doctorate and is president of Chandler-Gilbert Community College.

“I used to be embarrassed about this story,” she said. “I don’t tell it to be a hero, but I tell it to say, ‘We’re all just real people, and life happens to all of us.’ And it’s what we do with it ... to move forward or get stuck.”

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BUSINESS SERVICES Insurance agencies, ranked by 2013 gross revenue

1 Marsh and McLennan Cos.

2325 E. Camelback Road, Suite 600, Phoenix, 85016 • 602-337-6300 • 85016 • marsh.com FOUNDED 1957 AZ EMPLOYEES 235 2013 GROSS REVENUE $2.2 billion PRINCIPAL AND HIGHESTRANKING WOMAN Cheryl Vogt, president

Mary Beth Reisinger, AAA Arizona Insurance

2 The Segal Group

1230 W. Washington St., Suite 501, Tempe, 85281 • 602-381-4000 • 85281 • segalgroup. net FOUNDED 1939 AZ EMPLOYEES 39 2013 GROSS REVENUE $2.1 billion PRINCIPAL John J. Coyle, senior vice president and manager of western region HIGHEST-RANKING WOMAN No designee

3 Pomeroy & Associates

3134 N. Seventh St., Phoenix, 85014 • 602265-8900 • 85014 FOUNDED 1975 AZ EMPLOYEES 21 2013 GROSS REVENUE $437.3 million PRINCIPAL Thomas Pomeroy, managing partner HIGHESTRANKING WOMAN Dora Mercea, office manager

4 Leavitt Group

216 S. 200 West , Cedar City, 84720 • 435586-6553 • 84720 • leavitt.com FOUNDED 1952 AZ EMPLOYEES DND 2013 GROSS REVENUE $215 million PRINCIPAL Greg Gates, executive vice president HIGHEST-RANKING WOMAN Charlene Powers, vice president

5 AAA Arizona Insurance

2375 E. Camelback Road, Suite 500, Phoenix, 85016 • 602-650-2700 • 85016 • az.aaa.com/ insurance FOUNDED 1927 AZ EMPLOYEES DND 2013 GROSS REVENUE $113.5 million PRINCIPAL Brad Oltmans, vice president of insurance HIGHEST-RANKING WOMAN Mary Beth Reisinger, vice president of corporate communications and human resources

6 The Mahoney Group

1835 S. Extension Road , Mesa, 85210 • 480730-4920 • 85210 • mahoneygroup.com FOUNDED 1915 AZ EMPLOYEES 163 2013 GROSS REVENUE $44.6 million PRINCIPAL Glen Nelson, chairman, ceo HIGHEST-RANKING WOMAN Sandra Albrecht , chief operating officer

7 Willis of Arizona

16220 North Scottsdale Road, Suite 600 , Scottsdale, 85254 • 602-787-6000 • 85254 • willis .com FOUNDED 1962 AZ EMPLOYEES 153 2013 GROSS REVENUE $30.6 million PRINCIPAL AND HIGHEST-RANKING WOMAN Carolyn Smith, managing partner

8 Lovitt & Touché Inc.

1050 W. Washington St., Suite 233 , Tempe, 85281 • 602-956-2250 • 85281 • lovitt-touche. com FOUNDED 1911 AZ EMPLOYEES 200 2013 GROSS REVENUE $28.5 million PRINCIPAL Charles Touché, CEO HIGHEST-RANKING WOMAN Denise Birger, chief financial officer

9 The Arizona Group

3325 E. Baseline Road , Gilbert, 85234 • 480892-8755 • 85234 • arizonagroup.com FOUNDED 1993 AZ EMPLOYEES DND 2013 GROSS REVENUE $5.8 million PRINCIPAL Bud Bonner, president HIGHEST-RANKING WOMAN Darlene Owen, director of employee benefits

10 LeBaron & Carroll

1350 E. Southern Ave. , Mesa, 85204 • 480-834-9315 • 85204 • lebaronandcarroll.com FOUNDED 1959 AZ EMPLOYEES DND 2013 GROSS REVENUE $5 million PRINCIPAL Daniel Skinner, managing member HIGHEST-RANKING WOMAN Joann Mannino, managing director of operations

WORKING TO PROMOTE ‘BEST-KEPT SECRET’ AS VICE PRESIDENT OF CORPORATE

communications and administration at AAA Arizona Insurance, Mary Beth Reisinger understands that a lot of people think of AAA as being synonymous with roadside assistance or the place that offers its members really great travel guides.

Reisinger, who has been with the company for almost 14 years, is determined to change that.

“Our insurance business has been one of the best-kept secrets in the Valley, but we have set out to be known as an insurance agency, and we are now the largest personal lines agency in the state,” she says.

“Now, when people are asked about AAA, they are just as likely to say it’s an insurance company as opposed to the other services the company offers.”

Prior to coming on board with AAA Arizona Insurance, Reisinger worked in human resources for a Fortune 500 technology company and a large grocery store chain.

“The AAA name drew me to the organization in the first place,” she says.

One thing Reisinger finds very appealing about her work is the way AAA is able to think outside of the proverbial box. For example, when the state was in the throes of the recession several years

ago, the leaders of the organization saw it as an ideal time to hire more people.

“We’re not a huge organization, but we knew that people were looking for work that we would not usually have access to,” she says. “So we made the decision to strike while the iron was hot and make a conscious effort to go out and grab some of that talent.”

On her days off, Reisinger loves spending time outside container gardening. Her eye for choosing the best colors and plants came in handy at work when she had to oversee the interior design for a new corporate building.

When new hires or other people she meets ask her what has kept her coming back to AAA for so long, Reisinger is quick to reply.

“I always tell people the reason I’m still here is because everybody who works at AAA shows the same passion for helping our members,” she says, adding that she finds it incredibly gratifying to work for a company where everybody is committed to the same goals.

“From our tow-truck service to our travel agency and insurance company, we are a member-based organization, and if we do not all share this commitment, people will not want to be members.”

ALISON STANTON

WHO’S WHO IN BUSINESS 2014

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BUSINESS SERVICES Advertising and marketing firms, ranked by number of employees

Melanie McBride, LaneTerralever

VP RECOGNIZES THE GOOD IN OTHERS WHETHER WORKING WITH CLIENTS,

lecturing at a college class or assisting company interns, Melanie McBride makes it a point to see the good in others and, more importantly, to acknowledge it.

“It gives them the fuel to keep doing what they’re doing,” she says.

Someone had done that years ago for McBride, who’s now senior vice president of public relations and communications strategy for LaneTerralever, a Phoenix marketing agency. She’d written a thank-you note to a family in her former neighborhood and the husband — the owner of an advertising firm — was impressed with what she’d penned.

“He said, ‘You need to pursue this; you have a gift,’” she recalls. “So, I believe if you recognize things in other people, say it out loud, because maybe that’s the first time they’ve heard it.”

McBride grew up in Utah, a “daddy’s girl,” whose father taught her not to let fear get in the way of anything she wanted to do. She leaned heavily on those words when, at 33, she returned to college after a divorce left her on her own with four children.

“There was a time I was doing homework between midnight and 3 a.m. and raising kids,” she says.

After moving to Phoenix 10 years ago and working less than a year at an advertising firm, she began toying with

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the idea of being her own boss. She took the plunge after a friend said, “If you’re waiting to feel comfortable, you’ll never do it.”

She founded her own public relations firm and had a successful run for several years before being acquired by E.B. Lane, one of her clients, which eventually merged with Terralever.

“I had the team collaboration I was missing,” McBride says of the acquisition, “and I didn’t have to worry about who was taking care of the ink in the copier. I’ve never looked back.”

McBride is proud of her career but more delighted that her kids are following their passions. Austin, 30, is “chasing his art career” in Mexico; Brandon, 27, is in an indie rock band in Los Angeles; Lexie, 24, works for a non-profit that employs individuals with developmental and cognitive disabilities; and Madison, 20, lives in Southern California.

Being a mother, McBride adds, has made her a better businesswoman.

“I know I have a soft side, a sensitive side, and I used to think that was something I had better not show in the workplace,” she says. “But the things I’ve learned from being a mother, from being a lady, those are things I can use in a boardroom full of people to get things done, to strategize and to get to the end game.”

GREMLYN BRADLEY-WADDELL

5/28/14 5:50 PM

BUSINESS SERVICES Advertising and marketing firms, ranked by number of employees

1 McMurry/TMG

1010 E. Missouri Ave., Phoenix, 85014 • 602-395-5850 • mcmurry.com FOUNDED 1984 AZ EMPLOYEES 120 PRINCIPAL Fred Petrovsky, COO HIGHEST-RANKING WOMEN Beth Tomkiw, Kim Caviness

2 LaneTerralever

733 W. McDowell Road, Phoenix, 85007

The things I’ve learned from being a mother, from being a lady, those are things I can use in a boardroom full of people to get things done, to strategize and to get to the end game."

• 602-258-5263 • laneterralever.com FOUNDED 1962 AZ EMPLOYEES 95 PRINCIPASSL Beau Lane,

MELANIE MCBRIDE, LaneTerralever

3 Arrowhead Advertising

6 Sitewire

Chris Johnson, co-founders and senior vice presidents HIGHEST-RANKING WOMEN Isabelle Jazo, Melanie McBride

16155 N. 83rd Ave., Suite 205, Peoria, 85282 • 623-979-3000 • arrowheadadv.com FOUNDED 2003 AZ EMPLOYEES 84 PRINCIPAL Kyle Eng, president and CEO HIGHEST-RANKING WOMAN Michelle Shepherd, CFO

4 Riester

802 N. Third Ave. , Phoenix, 85003 • 602-462-2200 • riester.com FOUNDED 1989 AZ EMPLOYEES 83 PRINCIPAL Tim Riester, partner and CEO HIGHEST-RANKING WOMAN Mirja Riester, partner and chief strategic officer

5 The Lavidge Co.

2777 E. Camelback Road, Suite 300, Phoenix, 85016 • 480-998-2600 • lavidge .com FOUNDED 1982 AZ EMPLOYEES 72 PRINCIPAL William R. Lavidge, CEO HIGHEST-RANKING WOMEN Alicia Wadas, Sandra Torre

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740 S. Mill Ave., Ste. 210, Tempe, 85281 • 480-731-4884 • sitewire.com FOUNDED 1999 AZ EMPLOYEES 68 PRINCIPAL Margie Traylor, CEO HIGHEST-RANKING WOMAN Margie Traylor, CEO

7 Cramer-Krasselt

1850 N. Central Ave., 18th Floor, Phoenix, 85004 • 602-417-0600 • c-k.com FOUNDED 1981 AZ EMPLOYEES 63 PRINCIPAL AND HIGHEST-RANKING WOMAN Kristin Bloomquist, executive vice president, general manager, Phoenix

9 Moses

20 W. Jackson St., Phoenix, 85003 • 602254-7312 • mosesinc.com FOUNDED 2012 AZ EMPLOYEES 40 PRINCIPAL Louie Moses, president, creative director HIGHEST-RANKING WOMEN Diana Moore, Jodi Elle

10 Zion & Zion

432 S. Farmer Ave., Tempe, 85281

• 480-751-1007 • zionandzion.com FOUNDED 2003 AZ EMPLOYEES 32 PRINCIPAL Aric Zion, CEO HIGHEST-RANKING WOMAN DuGué Zion, COO

8 Off Madison Ave.

5555 E. Van Buren St., Suite 215, Phoenix, 85008 • 480-505-4500 • offmadisonave.com FOUNDED 1998 AZ EMPLOYEES 43 PRINCIPAL David Anderson, Mike Horne, Roger Hurni, managing partners HIGHEST-RANKING WOMAN Lorraine Murrietta, vice president and CFO

5/28/14 5:50 PM

BUSIN ESS SERVICES Convention/meeting sites, ranked by square feet

Karen Vallecillo, JW Marriott Desert Ridge Resort & Spa

Convention Center & Venues 1 Phoenix

100 N. 3rd St., Phoenix, 85004 • 602-262-6225 • phoenixconventioncenter.com FOUNDED 1969 MEETING/EXHIBIT SPACE 870,690 PRINCIPAL AND HIGHEST-RANKING WOMAN Debbie Cotton, director

Western Town and Steakhouse at Wild Horse Pass 2 Rawhide

5700 W. North Loop Road, Chandler, 85226 • 480502-5600 • rawhide.com FOUNDED 1971 MEETING/ EXHIBIT SPACE 280,420 PRINCIPAL Rob Hinkle, general manager HIGHEST-RANKING WOMAN Cindi Carver, controller

Marriott Desert Ridge Resort & Spa 3 JW

5350 E. Marriott Drive, Phoenix, 85054 • 480-2935000 • jwmarriott.com FOUNDED 2002 MEETING/ EXHIBIT SPACE 240,000 PRINCIPAL Steve Hart, general manager and Marriott area vice president HIGHEST-RANKING WOMAN Karen Vallecillo, director of human resources

4 University of Phoenix Stadium

1 Cardinals Drive, Glendale, 85305 • 623-4337100 • universityofphoenixstadium.com FOUNDED 2006 MEETING/EXHIBIT SPACE 200,000 PRINCIPAL Peter C. Sullivan, general manager HIGHEST-RANKING WOMAN Melissa Wasson, assistant general manager

4 The Westin Kierland Resort & Spa

SEEKING ‘PERSONALITY AND PASSION’ KAREN VALLECILLO’S DAY often unfolds like a mystery—not necessarily a whodunit; rather a “what position would this person be great at?”

Vallecillo works for Marriott International. She’s the director of human resources at the JW Marriott Desert Ridge Resort & Spa. It’s her job to insure the resort’s 1,068 positions are filled with qualified employees. Many candidates she interviews are perfect for the job; sometimes, they’re not.

“I never look at a person and say they won’t be a good fit,” Vallecillo says.

“We’ve got so many different types of positions, usually someone’s the right fit for something.”

When she finds herself in that situation, she doesn’t stop. That’s when the real work begins.

“I start my wheels in motion, thinking, ‘Let’s extract what this person is really successful at and where they might be a fit,’” she says. “I always try to uncover what someone is good at.

Maybe I’ll realize I have another position that this person would be much better suited for. So I have that kind of conversation with someone to tell them, ‘This is where I see your strengths and this is where you would be a good fit in the organization.’”

That kind of thinking has led Val-

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lecillo to a long list of success stories— including one she considers her favorite.

It took place when she was in Detroit, opening a Marriott, and involved a single mother.

“She hadn’t had a lot of work experience and she was applying for one of our housekeeping positions,” Vallecillo says. “During the interview process, she was so warm and engaging. She just had a personality that made me think, ‘She should be more involved in a public position.’ She told me how she’d taken care of her ill mother, did a lot of organizational things. I hired her for our gift shop.”

But the story doesn’t end there.

“One year later, she won employee of the year for the property,” Vallecillo says. “I hired that woman 22 years ago, and she’s still with the property.”

Several times during the interview, Vallecillo comes back to the same point: “Everybody is good at something,” she stresses. “You really need to stop a minute and find out what makes that person tick. If you do, you will be so rewarded, because if you hire for personality and passion, you can teach the technical skills to anyone.”

CHRISTOPHER GEOFFREY MCPHERSON

6902 E. Greenway Parkway, Scottsdale, 85254 • 480-624-1000 • kierlandresort.com FOUNDED 2002 MEETING/EXHIBIT SPACE 200,000 PRINCIPAL J. Bruce Lange, managing director HIGHEST-RANKING WOMAN Liz Franzese, director of sales and marketing

6 The Phoenician

6000 E. Camelback Road, Scottsdale, 85251

• 480-941-8200 • thephoenician.com FOUNDED 1988 MEETING/EXHIBIT SPACE 160,000 PRINCIPAL Mark Vinciguerra, managing director HIGHESTRANKING WOMAN Katie Hirose, director of revenue

management

7 Fairmont Princess Scottsdale

7575 East Princess Drive, Scottsdale, 85255 • 480-585-4848 • scottsdaleprincess.com FOUNDED 1987 MEETING/EXHIBIT SPACE 150,000 PRINCIPAL Jack Miller, general manager HIGHEST-RANKING WOMAN Pam Gilbert, director of sales and marketing

8 Arizona Grand Resort & Spa

8000 S. Arizona Grand Parkway, Phoenix, 85044 • 602-438-9000 • arizonagrandresort.com FOUNDED 2006 MEETING/EXHIBIT SPACE 117,000 PRINCIPAL Richard Behr, managing director HIGHESTRANKING WOMAN Kerry Feltenberg, director of catering and conference services

9 US Airways Center

201 E. Jefferson St., Phoenix, 85004 • 602-379-2000 • usairwayscenter.com FOUNDED 1992 MEETING/EXHIBIT SPACE 101,800 PRINCIPAL Ralph Marchetta, general manager, sportsand entertainment services HIGHEST-RANKING WOMEN Tanya Wheeless, DeeAnn Palin

10 Arizona Biltmore Resort & Spa 2400 E. Missouri Ave., Phoenix, 85016

• 602-955-6600 • arizonabiltmore.com FOUNDED 1929 MEETING/EXHIBIT SPACE 100,000 PRINCIPAL David Kirken, general manager HIGHEST-RANKING WOMAN Judy Johnson, director of human resources

Resort & Conference Center 10 Scottsdale

7700 E. McCormick Parkway, Scottsdale, 85258 • 480-991-9000 • thescottsdaleresort.com FOUNDED 1976 MEETING/EXHIBIT SPACE 100,000 PRINCIPAL AND HIGHEST-RANKING WOMAN Brenda Weskamp, general manager

WHO’S WHO IN BUSINESS 2014

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BUSINESS SERVICES Employment services, ranked by 2013 placements

1 Aerotek

2625 S. Plaza Drive, Suite 101, Tempe, 85282

• 602-567-1980 • aerotek.com AZ RECRUITERS 36 AZ EMPLOYEES 80 JOB PLACEMENTS 3,957 PRINCIPAL

Luke Zauhar, director of branch operations

HIGHEST-RANKING WOMAN Tammy Doughty ,

customer support supervisor

2

Allstaff Services

5080 N. 40th St., Suite 103, Phoenix, 85018 • 602-277-3381 • allstaffaz.com AZ RECRUITERS 11 AZ EMPLOYEES 19 JOB PLACEMENTS 3,412 PRINCIPAL Paul Smith, owner and president HIGHESTRANKING WOMAN Cheryle Harrell , vice president

3 Job Brokers

1440 E. Southern Ave., Tempe, 85282 • 480374-7100 • jobbrokersinc.com AZ RECRUITERS 8 AZ EMPLOYEES 18 JOB PLACEMENTS 2,000 PRINCIPAL Max Hansen, CEO HIGHEST-RANKING WOMAN Chrissi Atchley , strategic account manager

4 All About People

2141 E. Camelback Road, Suite 105, Phoenix, 85016 • 602-955-1212 • allaboutpeople.net AZ RECRUITERS 19 AZ EMPLOYEES 211 JOB PLACEMENTS 75 PRINCIPAL Charles Mitchell, CEO HIGHESTRANKING WOMAN Sherri Mitchell , co-founder

5 Acclivity Healthcare

8800 E. Chaparral Road, Suite 105, Scottsdale, 85250 • 480-551-1311 • acclivityhealthcare.com AZ RECRUITERS 10 AZ EMPLOYEES 15 JOB PLACEMENTS 748 PRINCIPAL Ted French, founder and president HIGHEST-RANKING WOMAN Cheri French , chief financial officer

6 Govig & Associates Inc.

4800 N. Scottsdale Road, Suite 2800, Scottsdale, 85251 • 480-941-5627 • govig.com AZ RECRUITERS 51 AZ EMPLOYEES 76 JOB PLACEMENTS 577 PRINCIPAL Todd Govig, CEO and co-president HIGHEST-RANKING WOMAN Jan Govig , co-president

7 CSI Powerline

2221 W. Pecos Road, Suite 2, Chandler, 85224

• 480-820-8663 • csipowerline.com AZ RECRUITERS 7 AZ EMPLOYEES 250 JOB PLACEMENTS 400 PRINCIPAL Dan Sager, PRINCIPAL HIGHEST-RANKING WOMAN Ann Sanders, director of administration,

controller

8 AZ Tech Finders Inc.

6930 E. Chauncey Lane, Suite 130, Phoenix, 85054 • 480-342-9900 • aztechfinders.com AZ RECRUITERS 11 AZ EMPLOYEES 13 JOB PLACEMENTS 300 PRINCIPAL AND HIGHEST-RANKING WOMAN Sharon Bondurant, founder and CEO

9 Desert Dental Staffing

4423 N. 24th St., Suite 560 , Phoenix, 85016

• 602-840-4703 • desertdentalstaffing.com AZ RECRUITERS 3 AZ EMPLOYEES 4 JOB PLACEMENTS 170 PRINCIPAL AND HIGHEST-RANKING WOMAN

Gina Saunders, president

Personnel Group Inc. 10 Renaissance

8390 E. Via de Ventura, Suite F-200 , Scottsdale, 85258 • 602-263-5100 • renaissancepersonnel. com AZ RECRUITERS 7 AZ EMPLOYEES 9 JOB PLACEMENTS 102 PRINCIPAL AND HIGHEST-RANKING WOMAN Laura Piel, president

Gina Saunders, Desert Dental Staffing

IN THE BUSINESS OF CHANGING LIVES ASKING THE OWNER

of a staffing agency if she’d consider selling her business isn’t a question most people ask during a placement interview.

Gina Saunders, however, did—and it led to her position as president and owner of Desert Dental Staffing.

The Michigan native had just moved to Arizona.

Equipped with an extensive background in dental office management, she sought employment through the original owner of the company.

A year later, in 2002, Saunders was working for a dental practice when she got the call. The owner wanted to sell and, for the first time, Saunders became a business owner.

“My dad was an entrepreneur so I always had it in my blood,” says Saunders, whose father is an engineer and owned one of the original companies that developed assembly-line robots for automobile manufacturers.

Her experience in sales and the dental industry coupled with a business degree from Western Michigan University put Saunders in a prime position to run Desert Dental. Her personality was another plus.

“I love people,” Saunders says. “I knew this would be a really good match and I was very confident this was for me.”

Her passion and a gift for connecting with others came in handy during the recession, when hundreds of dental offices in the state closed and competition became fierce.

But while other firms experienced a decline in business, Saunders’ business grew. Loyalty, she says, was the key.

“I had made an effort to meet all my dental clients,” Saunders says. “I formed those personal relationships. ” Finding the power within herself to help others is a skill she values and works hard to maintain.

“The challenge of being a business owner is really developing yourself so you can give other people every opportunity,” she says.

In her spare time, Saunders enjoys spending time with her friends, doing Pilates, volunteering through her church and hanging out with her dog. She also works with the CASS Dental Clinic, which serves the homeless, and helps women in its dental assistant program polish their resumes, interviewing and other job skills.

Saunders also is active with the Arizona Foundation for Women’s Live and Learn program for at-risk women seeking financial independence. She helped connect one of the program’s graduates with a dental practice. Today, that woman has a full-time job, her own apartment and car, and has regained custody of her son.

“It’s just really cool to be able to help change someone’s life like that,” Saunders says.

GEORGANN YARA WHO’S WHO IN BUSINESS 2014

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BUSIN ESS SERVICES Executive search firms, ranked by placements

Chrissi Atchley, Job Brokers Inc.

1 Govig & Associates Inc.

4800 N. Scottsdale Road, Suite 2800 , Scottsdale, 85251 • 480-941-5627 • govig.com FOUNDED 1978 RECRUITERS 46 EXECUTIVE-LEVEL PLACEMENTS 670 PRINCIPAL Todd Govig, president and CEO HIGHEST-RANKING WOMAN Jan Govig, president

2 Stewart, Cooper & Coon Inc.

4809 E. Thistle Landing Drive, Suite 100, Phoenix, 85044 • 602-385-3000 • stewartcoopercoon.com FOUNDED 1997 RECRUITERS 7 EXECUTIVE-LEVEL PLACEMENTS 183 PRINCIPAL Fred E. Coon, chairman and CEO HIGHEST-RANKING WOMEN Michelle Settle, Kristine Barney

3 DHR International Inc.

11811 N. Tatum Blvd., Suite 3076, Phoenix, 85028 • 602-992-7810 • dhrinternational.com FOUNDED 1994 RECRUITERS 3 EXECUTIVE-LEVEL PLACEMENTS 175 PRINCIPAL David Bruno, vice chairman, managing director HIGHEST-RANKING WOMAN Paula Bruno, senior researcher

4 Job Brokers Inc.

1440 E. Southern Avenue , Tempe, 85282 • 480-374-7100 • jobbrokersinc.com FOUNDED 2002 RECRUITERS 15 EXECUTIVE-LEVEL PLACEMENTS 80 PRINCIPAL Max Hansen, CEO HIGHEST-RANKING WOMAN Chrissi Atchley, strategic account manager

BUILDING STRATEGY, ADDING WORKERS the results of her efforts in the faces she IF CHRISSI ATCHLEY had an average sees walking the manufacturing floor a day, it would begin on-site at one of couple of times each day. “I see people two plants operated around the clock by Job Brokers’ biggest client, a manufacturer I placed three years ago, a week ago, a couple of months ago. I’ve watched peoin the solar industry.

She might be “on-boarding” 50 new hires, ple who started as production workers be promoted to supervisors.” doing random drug screens on third shift, Atchely was the office manager for a organizing a safety award banquets, or roofing company when a friend encoursitting in on a meeting about a change in aged her to jump into recruiting. She product design that will impact staffing. loved the client interaction and knew it In other words, there is no average day, was an industry she wanted to stay in. She and that’s just the way she likes it. moved in to account management about “Job Brokers is definitely a different five years ago. staffing firm from any of the others that The strategic piece is both exciting I’ve worked for.” Atchely says. “We’re a and challenging. “Manufacturing is resmaller company, but our owners allow ally hard to forecast,” Atchley explains. me to do whatever I need to do to make sure that the relationship with the custom- “You’ve got steel prices that go up and down and a customer who’s tooling to er is as strong as it can be.” have a part done. With that, we’ve got to Her role as strategic accounts manstaff accordingly. I have to make sure I’m ager for the company’s west-side clients doing absolutely the right thing for our calls for an uncommon combination of business savvy and personal interaction. clients and for Job Brokers.”

Atchley credits her father’s work ethic “I’m really involved with the strategic as a driving force behind her own career part of the planning, even in the manufacturing world where it’s always chang- success. “Growing up, I learned that if you work super-hard and make sound deing,” Atchley says. cisions, everything else just comes togethBut it always comes down to geter, “ she says. ting the right person for the job. “You How do you wind down from high-encan’t just send a warm body,” Atchley ergy days that start at 4 a.m. in the gym? insists. “You spend just as much time “I have a mildly strong need for retail thertrying to find someone for a three-week apy,” she says laughing. project as you do finding someone who will stay long-term.” She’s able to gauge JOYCE HADLEY COPELAND

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5 JBN & Associates LLC

4040 E. Camelback Road, Suite 280, Phoenix, 85018 • 480-344-2822 • jbnassociates.com FOUNDED 1999 RECRUITERS 8 EXECUTIVE-LEVEL PLACEMENTS 73 PRINCIPAL AND HIGHEST-RANKING WOMAN Kathy Colace, managing partner

6 T3 Search Inc.

P.O. Box 44804, Phoenix, 85020 • 602-5088629 • t3search.com FOUNDED 1997 RECRUITERS 1 EXECUTIVE-LEVEL PLACEMENTS 65 PRINCIPAL Todd J. Phillips, president and CEO HIGHEST-RANKING WOMAN no designee

7 International Search Consultants

7650 S. McClintock Drive, Suite 103-158, Tempe, 85284 • 888-866-7276 • iscjobs.com FOUNDED 1999 RECRUITERS 3 EXECUTIVE-LEVEL PLACEMENTS 42 PRINCIPAL AND HIGHEST-RANKING WOMAN Ann E. Zaslow-Rethaber, president

8 Cizek Associates Inc.

2415 E. Camelback Road, Suite 700, Phoenix, 85016 • 602-553-1066 • cizekassociates.com FOUNDED 1992 RECRUITERS 4 EXECUTIVE-LEVEL PLACEMENTS 31 PRINCIPAL AND HIGHEST-RANKING WOMAN Marti Cizek, president

9 TowerHunter, Inc.

4550 E. Bell Road, Building 4, Suite 142, Phoenix, 85032 • 602-652-8600 • towerhunter .com FOUNDED 2002 RECRUITERS 6 EXECUTIVELEVEL PLACEMENTS 20 PRINCIPAL Terry Hindmarch, Scott Smith, managing partners HIGHEST-RANKING WOMAN Colleen Neese, vice president, partner

10 Vanderzee & Associates, Inc.

8149 N. 87th Place, Suite 210, Scottsdale, 85258 • 480-563-8150 • vanderzee .net FOUNDED 2002 RECRUITERS 3 EXECUTIVE-LEVEL PLACEMENTS 17 PRINCIPAL Siebe Van Der Zee, president HIGHEST-RANKING WOMAN no designee

WHO’S WHO IN BUSINESS 2014

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LEGA L & FI N A N C E Mid-size accounting firms, ranked by number of CPAs

1Moss Adams LLP

8800 E. Raintree Drive, Suite 210, Scottsdale, 85260 • 480-444-3424 • mossadams.com PRINCIPAL Mark Weber, partner in charge FOUNDED 2002 NO. OF LOCATIONS 1 NO. OF CPAS 27 AZ EMPLOYEES 51 HIGHEST-RANKING WOMAN Lupita Martinez, senior manager

Kelly M. White, Schmidt Westergard & Co. PLLC

2REDW LLC

5353 N. 16th St., Suite 200, Phoenix, 85016 • 602-730-3600 • redw.com PRINCIPAL AND HIGHEST-RANKING WOMAN Sandy Abalos, principal-in-charge of Phoenix office FOUNDED 2011 NO. OF LOCATIONS 1 NO. OF CPAS 26 AZ EMPLOYEES 58

3Schmidt Westergard & Co. PLLC

77 W. University Drive, Mesa, 85201 • 480834-6030 • sw-cpa.com PRINCIPAL James A. Schmidt, managing partner FOUNDED 1968 NO. OF LOCATIONS 1 NO. OF CPAS 25 AZ EMPLOYEES 39 HIGHEST-RANKING WOMAN Kelly M. White, senior manager

4BDO USA LLP

2201 E. Camelback Road, Suite 360, Phoenix, 85016 • 602-956-3400 • bdo.com PRINCIPAL AND HIGHEST-RANKING WOMAN Susan Wolak, managing partner FOUNDED 2005 NO. OF LOCATIONS 1 NO. OF CPAS 24 AZ EMPLOYEES 42

5Tull, Forsberg & Olson PLLC

5225 N. Central Ave., Suite 220, Phoenix, 85012 • 602-277-5447 • tfocpa.com PRINCIPAL John Tull , managing partner FOUNDED 1950 NO. OF LOCATIONS 1 NO. OF CPAS 23 AZ EMPLOYEES 37 HIGHEST-RANKING WOMAN Jill Robinson, senior CPA

6Wallace, Plese + Dreher LLP

3933 S. McClintock Drive, Suite 500, Tempe, 85282 • 480-345-0500 • wpd-cpa.com PRINCIPAL Scott T. Wallace, managing partner FOUNDED 1996 NO. OF LOCATIONS 1 NO. OF CPAS 21 AZ EMPLOYEES 30 HIGHEST-RANKING WOMAN Lori B. Rice, CPA

7Lohman Company, PLLC

1630 S. Stapley Drive, Suite 108, Mesa, 85204 • 480-355-1100 • lohmancompany.com PRINCIPAL Jay A. Lohman, president FOUNDED 2000 NO. OF LOCATIONS 1 NO. OF CPAS 15 AZ EMPLOYEES 19 HIGHEST-RANKING WOMAN Cati Piorkowski, partner

8Hunter Hagan & Co.

4110 N. Scottsdale Road, Suite 200, Scottsdale, 85251 • 480-946-0751 • hunterhagan.com PRINCIPAL AND HIGHESTRANKING WOMAN Debra A. Hunter, shareholder FOUNDED 1985 NO. OF LOCATIONS 1 NO. OF CPAS 12 AZ EMPLOYEES 20

Bandler Reed & Peters PLC 9Gaintner

2355 E. Camelback Road, Suite 500, Phoenix, 85016 • 602-381-0381 • gbrpcpa. com PRINCIPAL Steve Bandler; Kevin Reed; Connie Peters, partners FOUNDED 1951 NO. OF LOCATIONS 1 NO. OF CPAS 11 AZ EMPLOYEES 18 HIGHEST-RANKING WOMAN Connie Peters, partner

Coleman, Edgell & Tobin PC 10 Sarvas,

5050 North 40th St., Suite 310, Phoenix, 85018 • 602-241-1200 • scetcpa.com PRINCIPAL Terry B. Sarvas, shareholder FOUNDED 1986 NO. OF LOCATIONS 1 NO. OF CPAS 10 AZ EMPLOYEES 19 HIGHEST-RANKING WOMAN Debi A. Tobin, shareholder

VALUING ‘FAMILY’ AT WORK, HOME EQUIPPED WITH A DEGREE in economics, a law degree and licenses to practice in Arizona and California, Kelly M. White, senior tax manager for Schmidt Westergard & Co., is not the typical accounting firm executive.

But taking well-worn paths has never been the Southern California native’s style.

White earned her bachelor’s degree in economics with a minor in business administration from the University of California, Riverside, and knew she wanted more. But instead of the typical leap onto a master’s track, she enrolled at the Chapman University School of Law. There, White avoided roles most law school students pursued. She was drawn to Chapman’s tax emphasis program and found her calling in an introduction to taxation course—an offering that wasn’t popular with most of her peers.

White passed the California Bar exam and was working at an accounting firm when she and her husband of 11 years decided to move to Arizona, a change they had talked about since their college days.

Family and friends had gradually started to move to the Valley as well. It was a sign.

“We looked at each other and said,

‘We need to stop talking about it and we need to do it,’” White recalls.

She and husband James made the move in 2007. White continued to work remotely for the California firm and studied for the Arizona Bar exam, which she passed.

Later that year, White joined Schmidt Westergard.

“Family is extremely important to me,” White says. “Within a month or two, I told (Managing Partner) Jim Schmidt I felt like I’d been here for years. It felt like home to me and that’s when I knew our move to Arizona and a new firm was exactly the way it’s supposed to be.”

Balancing her personal life and career has been imperative for White, who now has a 4-year-old son and a 1-year-old daughter.

“I think they are interwoven,” White says. “You can’t have your professional life here in this silo and your family life in another silo.”

White credits her parents, a highranking finance executive and a business owner, with being supportive role models. In many ways, her career melds the careers of her parents.

“It’s interesting to see that kind of influence on your life as an adult,” White says.

GEORGANN YARA WHO’S WHO IN BUSINESS 2014

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LEGA L & FI N A N C E Large accounting firms, ranked by number of CPAs

1Deloitte

Christine Brueser, Henry & Horne LLP

2901 N. Central Ave., Phoenix, 85012 • 602-234-5100 • deloitte.com PRINCIPAL Jonas McCormick, managing partner FOUNDED 1961 NO. OF LOCATIONS 1 NO. OF CPAS 99 AZ EMPLOYEES 300 HIGHEST-RANKING WOMAN Sheryl Hildebrand, enterprise risk services practice/marketplace practice leader

2PricewaterhouseCoopers

1850 N. Central Ave., Phoenix, 85004

• 602-364-8000 • pwc.com PRINCIPAL AND HIGHEST-RANKING WOMAN Diane Thorn, office managing partner FOUNDED 1952 NO. OF LOCATIONS 1 NO. OF CPAS 88 AZ EMPLOYEES 173

3Ernst & Young

2 N. Central Ave., Suite 2300, Phoenix, 85004 • 602-322-3000 • ey.com PRINCIPAL Ronald Butler, Arizona managing partner FOUNDED 1958 NO. OF LOCATIONS 1 NO. OF CPAS 81 AZ EMPLOYEES 218 HIGHEST-RANKING WOMAN Debbi Fitzgerald, partner

4CliftonLarsonAllen LLP

20 E. Thomas Road, Phoenix, 85012

• 602-266-2248 • cliftonlarsonallen. com PRINCIPAL Richard H. Goldenson, managing principal FOUNDED 1982 NO. OF LOCATIONS 3 NO. OF CPAS 68 AZ EMPLOYEES 165 HIGHEST-RANKING WOMAN Anita F. Baker,

managing principal of employee benefit plans

WITH AN ENTREPRENEURIAL APPROACH AS THE ONLY DAUGHTER and youngest of five children, being surrounded by men wasn’t unusual for Christine Brueser.

So when the New Jersey-born partner and director of audit and accounting at Henry & Horne found herself pursuing a traditionally male-dominated career path, she never felt like a minority.

“I have four older brothers,” says Brueser, who moved to Arizona with her family when she was 9. “My dad was progressive and challenged tradition. I never felt I was at a disadvantage.”

Business and math have always been Brueser’s strengths. But while studying at Arizona State University, she found her niche in accounting.

Brueser first worked for a local accounting firm that later merged with a large, national firm. Encouraged by former co-workers who worked for Henry & Horne, Brueser landed at the company in 2002 and remained.

The entrepreneurial aspect of a local, independent firm appeals to Brueser.

“You get more of an opportunity to think like a business owner,” she says.

“You have a lot more autonomy to have an impact.”

In 2012, Brueser experienced that firsthand when she proposed to Henry & Horne’s executive committee that the chargeable hours structure, standard

40

throughout the industry, be eliminated.

The committee decided to give it a shot. Productivity increased and everyone became more engaged, Brueser says.

“That’s something you’re not going to be able to do at a national firm,” she says. “I’m so passionate about team engagement and it makes me feel good to be part of a firm that’s open and receptive to that.”

Brueser is the mother of two sons, 15 and 12. Fitness and nutrition are among her passions. In her free time, she enjoys cooking properly balanced meals for her children and Mark, her husband of 17 years. Her daily 5 a.m. runs are therapeutic, helping her focus for the day.

Being part of a diverse firm where six of the 14 partners are women is a perk.

So is the opportunity to mentor younger women. A woman who recently came from a firm where the partners were all men told Brueser that seeing so many women at the top made her believe becoming a partner was possible.

“She wanted to be a partner but came from a firm where they were only men,” Brueser says.

“I’ve been fortunate that the firms I’ve worked for have always been very supportive,” Brueser says. “I never felt like I wasn’t getting opportunities because I was a woman.”

5McGladrey LLP

501 N. 44th St., Phoenix, 85008 • 602636-6000 • mcgladrey.com PRINCIPAL Bryan Zall, office managing partner FOUNDED 1987 NO. OF LOCATIONS 1 NO. OF CPAS 63 AZ EMPLOYEES 135 HIGHEST-RANKING WOMAN Carrie Pavano, assurance leader

5Henry & Horne LLP

2055 E. Warner Road, Suite 101, Tempe, 85284 • 480-839-4900 • hhcpa. com PRINCIPAL Chuck Goodmiller and Chuck Inderieden, co-managing partners FOUNDED 1957 NO. OF LOCATIONS 3 NO. OF CPAS 63 AZ EMPLOYEES 122 HIGHEST-RANKING WOMAN Christine Brueser, partner, director of audit and accounting

7KPMG LLP

60 E. Rio Salado Parkway, Tempe, 85281

• 480-459-3500 • kpmg.com PRINCIPAL AND HIGHEST-RANKING WOMAN Lisa Daniels, managing partner FOUNDED 1967 NO. OF LOCATIONS 2 NO. OF CPAS 40 AZ EMPLOYEES 170

8Eide Bailly LLP

1850 N. Central Ave., Phoenix, 85004

• 602-264-5844 • eidebailly.com PRINCIPAL Andy Spillum, partner in charge FOUNDED 1917 NO. OF LOCATIONS 1 NO. OF CPAS 38 AZ EMPLOYEES 67 HIGHEST-RANKING WOMAN LeAnn

Rudolph, audit partner and department head

9CBIZ MHM LLC

3101 N. Central Ave., Phoenix, 85012 • 602-264-6835 • cbiz.com PRINCIPAL Carlos Wagner, executive managing director FOUNDED 1977 NO. OF LOCATIONS 1 NO. OF CPAS 35 AZ EMPLOYEES 90 HIGHEST-RANKING WOMAN Zandra L. O'Keefe, managing director tax division

9Grant Thornton

2398 E. Camelback Road, Phoenix, 85016 • 602-474-3400 • grantthornton.com PRINCIPAL Ralph Nefdt, managing partner FOUNDED 2004 NO. OF LOCATIONS 1 NO. OF CPAS 30 AZ EMPLOYEES 65 HIGHEST-RANKING WOMEN Stella M. Shanovich, Donna Witherwax

GEORGANN YARA

WHO’S WHO IN BUSINESS 2014

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LEGA L & FI N A N C E Mid-size law firms , ranked by number of attorneys Wright /Mariscal Weeks 1 Dickinson

Clare Abel, Burch & Cracchiolo PA

2901 N. Central Ave., Suite 200 , Phoenix, 85012 • 602-285-5000 • dickinson-wright.com FOUNDED 1968 ATTORNEYS 59 EMPLOYEES 109 PRINCIPAL Gary Birnbaum, managing member HIGHEST-RANKING WOMAN Anne Tiffen, member

2 Jennings Strouss & Salmon PLC

1 E. Washington St., Suite 1900, Phoenix, 85004 • 602-262-5911 • jsslaw.com FOUNDED 1942 ATTORNEYS 55 EMPLOYEES 125 PRINCIPAL J. Scott Rhodes, managing attorney HIGHESTRANKING WOMAN Carolyn Johnsen, member

3 Greenberg Traurig LLP

2375 E. Camelback Road, Suite 700, Phoenix, 85016 • 602-445-8000 • gtlaw. com FOUNDED 1999 ATTORNEYS 52 EMPLOYEES 117 PRINCIPAL Bruce Macdonough and John Cummerford, co-managing shareholders HIGHEST-RANKING WOMAN Pamela Overton Risoleo, shareholder

4 Squire Sanders US LLP

1 E. Washington St., Suite 2700, Phoenix, 85004 • 602-528-4000 • squiresanders.com FOUNDED 1979 ATTORNEYS 50 EMPLOYEES 92 PRINCIPAL John Welch, managing partner HIGHEST-RANKING WOMAN Sara Regan, partner

4 Osborn Maledon PA

HELPING OTHERS ADVANCE CAREERS CLARE ABEL WANTS PEOPLE to know she’s not a “ladder up” per-

son.

“When I started in law, there were women at higher levels that I called the ‘ladder up’ women,” she says. “They’d say, ‘Once I’m in the tree house, I’m going to pull the ladder up so no one else can come up with me.’ I was determined not to be that kind of person.”

For Abel, a real-estate specialist with Burch & Cracchiolo, her journey of helping other women began when, as a child, she would sit in on meetings her father attended.

“We lived in New Jersey,” she says.

“My dad was on the planning commission. I would sit in the back of the room and watch him and think, ‘Wow! That’s really exciting.’ People would come in and talk about what was planned next to their homes or in the area. Some of them weren’t happy and some were.”

Although she found it fascinating, she never expected her interest would translate into a career in real-estate law.

“When I was in college, I loved writing,” she says. “But I needed a career where I could get a job and make some money right away. I got an advertising major. That brought me to Phoenix. I worked for a year in that field, then decided to go to law school. It was real

42

property that did it for me.”

Law school in the late 1970s was different than what one might expect from seeing lawyers on television. Although there were plenty of women in her law class, there weren’t a lot of jobs to be had in the private sector. “(Women) were primarily going to work for city and state government; there weren’t a lot in private practice,” she says. “There was probably a glass ceiling at the time. It was managed, primarily, by white males who hired more people who looked like them.

They were people who were completely discounting of any influence or impact a woman could have. Things have changed significantly, to the credit of most of the people around.”

Things have changed in Abel’s personal life, as well.

“For 18 years, I was caring for my mom and working,” she says. “Then I was caring for my mom and raising three children and working. Now all I’m doing is working. It feels like I’m retired.”

Abel found all the effort and hard work rewarding.

“I developed so much patience I didn’t have when I was younger,” she adds with a laugh.

CHRISTOPHER GEOFFREY MCPHERSON

2929 N. Central Ave., Phoenix, 85012 • 602-640-9000 • omlaw.com FOUNDED 1995 ATTORNEYS 50 EMPLOYEES 107 PRINCIPAL Scott Rogers, managing partner HIGHEST-RANKING WOMAN Maureen Beyers, partner

6 Kutak Rock LLP

8601 N. Scottsdale Road, Suite 300, Scottsdale, 85253 • 480-429-5000 • kutakrock. com FOUNDED 1990 ATTORNEYS 46 EMPLOYEES 79 PRINCIPAL Patrick Ray, managing partner HIGHEST-RANKING WOMAN Emily Smith, partner

7 Burch & Cracchiolo PA

702 E. Osborn Road, Suite 200, Phoenix, 85014 • 602-274-7611 • bcattorneys.com FOUNDED 1970 ATTORNEYS 45 EMPLOYEES 98 PRINCIPAL Ed Bull, president HIGHEST-RANKING WOMAN Clare Abel, shareholder

8 Bryan Cave LLP

2 N. Central Ave., Suite 2200, Phoenix, 85004 • 602-364-7000 • bryancave.com FOUNDED 1987 ATTORNEYS 43 EMPLOYEES 80 PRINCIPAL Jay Zweig, managing partner HIGHESTRANKING WOMAN Tia Cottey, partner

9 The Cavanagh Law Firm

1850 N. Central Ave., Suite 2400, Phoenix, 85004 • 602-322-4000 • cavanaghlaw.com FOUNDED 1999 ATTORNEYS 42 EMPLOYEES 92 PRINCIPAL Kerry Griggs, president HIGHESTRANKING WOMEN Christina Hamilton, Mary Pryor, Sharon Ravenscroft, Helen Davis, Julie Pace, Cassandra Meyer

10 Tiffany & Bosco PA

2525 E. Camelback Road, Third Fl., Phoenix, 85016 • 602-255-6000 • tblaw.com FOUNDED 1967 ATTORNEYS 40 EMPLOYEES 160 PRINCIPAL Michael Tiffany, managing partner and shareholder HIGHEST-RANKING WOMAN Alisa Gray, shareholder

10 Renaud Cook Drury Mesaros PA

1 N. Central Ave., Suite 900, Phoenix, 85004 • 602-307-9900 • rcdmlaw.com FOUNDED 1950 ATTORNEYS 40 EMPLOYEES 95 PRINCIPAL Steven Mesaros and David McDowell, managing shareholders HIGHEST-RANKING WOMEN Tamara Cook, Carol Romano

WHO’S WHO IN BUSINESS 2014

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LEGA L & FI N A N C E Large law firms, ranked by number of attorneys

Georgia Staton, Jones, Skelton & Hochuli, PLC

1 Snell & Wilmer LLP

400 E. Van Buren St., Phoenix, 85004 • 602-382-6000 • swlaw.com FOUNDED 1938 ATTORNEYS 212 EMPLOYEES 305 PRINCIPAL John Bouma, chairman HIGHEST-RANKING WOMAN Terry Roman, partner

2 Fennemore Craig PC

2394 E. Camelback Road, Suite 600 , Phoenix, 85016 • 602-916-5000 • fclaw.com FOUNDED 1885 ATTORNEYS 181 EMPLOYEES 348 PRINCIPAL Timothy Berg, managing partner HIGHEST-RANKING WOMAN Amy Abdo, shareholder and management committee member

3 Ryley Carlock & Applewhite

1 N. Central Ave., Suite 1200, Phoenix, 85004 • 602-258-7701 • rcalaw.com FOUNDED 1948 ATTORNEYS 121 EMPLOYEES 170 PRINCIPAL Rodolfo Parga Jr., shareholder HIGHEST-RANKING WOMAN Sheryl Sweeney, chairwoman of water, energy, resources and environment practice group and member of executive committee

4 Quarles & Brady LLP

2 N. Central Ave., Phoenix, 85004 • 602-229-5200 • quarles.com FOUNDED 1970 ATTORNEYS 116 EMPLOYEES 107 PRINCIPAL AND HIGHEST-RANKING WOMAN Nicole Stanton, Phoenix managing partner

ATTORNEY FINDS HONOR IN PROFESSION OVER THE YEARS, many things have lured people to Arizona: sunshine, dry heat, natural beauty. But for Georgia Staton, the state offered a different appeal.

“Back in the early 1970s, Arizona was a hotbed of land fraud,” says Staton, who began practicing law in 1974 as a criminal prosecutor with the Wichita, Kan., district attorney’s office. “I came out here because there was widespread fraud that was being vigorously addressed by a new attorney general. I thought this would be a great place to be a prosecutor if you were interested in prosecuting fraud.”

Shortly after Staton moved to Arizona, Attorney General Bruce Babbitt hired her as part of a special prosecutions division. There, she handled many types of cases, including land fraud and fraud against seniors.

Now a trial lawyer and managing partner with Jones, Skelton & Hochuli, Staton has been involved in many highprofile cases, including the notorious murder of Arizona Republic journalist Don Bolles.

“A few years after Bolles was murdered, I ended up defending the city of Phoenix in a lawsuit brought by (suspect) Max Dunlop against the police department,” Staton explains. “I represented the city and its officers in that

44

civil lawsuit.”

In 1984, Staton joined her current law firm, where she specializes in defending government entities in Arizona. One case might see her defending a police department on an excessive force case or a school district on a wrongful termination case.

“I handle unemployment cases, discrimination cases, civil rights cases, conditions of confinement in jail cases,” Staton says. “It’s a huge range in terms of the claims that are made against governmental entities. I handle them all.”

Staton has been a practicing attorney for four decades but has not lost sight of the purpose of her calling.

“I would like for people to understand that being an attorney is a great honor,” she says. “It’s a privilege to represent others. I have their livelihoods in my hands. Sometimes I have all of their finances in my hands.

“The amount of trust people place in me as a lawyer is great. Being an attorney is a special profession. I know there are lawyer jokes out there and that’s fine—until you need a lawyer. When you need a lawyer and your lawyer is representing you, that relationship is close and it’s personal. I think most people don’t understand that.”

CHRISTOPHER GEOFFREY MCPHERSON

5 Lewis Roca Rothgerber LLP

201 E. Washington St., Suite 1200, Phoenix, 85004 • 602-262-5311 • lrrlaw.com FOUNDED 1950 ATTORNEYS 98 EMPLOYEES 164 PRINCIPAL Ken Van Winkle Jr, managing partner HIGHEST-RANKING WOMAN Carla Consoli, practice group leader

6 Gallagher & Kennedy PA

2575 E. Camelback Road, Suite 1100, Phoenix, 85016 • 602-530-8000 • gknet.com FOUNDED 1978 ATTORNEYS 82 EMPLOYEES 181 PRINCIPAL Dean Short II, managing partner HIGHEST-RANKING WOMAN Anne Leary, shareholder

7 Jones, Skelton & Hochuli PLC

2901 N. Central Ave., Suite 800, Phoenix, 85012 • 602-263-1700 • jshfirm. com FOUNDED 1983 ATTORNEYS 73 EMPLOYEES 189 PRINCIPAL William Holm, managing partner HIGHEST-RANKING WOMAN Georgia Staton, partner

8 Perkins Coie LLP

2901 N. Central Ave., Suite 2000, Phoenix, 85012 • 602-351-8000 • perkinscoie.com FOUNDED 1960 ATTORNEYS 72 EMPLOYEES 151 PRINCIPAL Joel Nomkin, managing partner HIGHEST-RANKING WOMAN Judy Weiss, partner

Miles McGuire Gardner PLLC 9 Davis

80 E. Rio Salado Parkway, Suite 401, Tempe, 85281 • 480-733-6800 • davismiles.com FOUNDED 2002 ATTORNEYS 64 EMPLOYEES 126 PRINCIPAL Charles Davis, managing partner and CEO HIGHEST-RANKING WOMAN Jackie McAferty, COO

10 Gust Rosenfeld PLC

1 E. Washington St., Suite 1600, Phoenix, 85004 • 602-257-7422 • gustlaw.com FOUNDED 1921 ATTORNEYS 62 EMPLOYEES 129 PRINCIPALS Tom Chauncey II, Richard Hood, Scott Ruby, Scott Mal, Christopher McNichol HIGHEST-RANKING WOMAN Madeleine Wanslee, partner

WHO’S WHO IN BUSINESS 2014

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azjobs

How do great bosses manage time so effectively Plus, more workplace ... without breaking tips and job fairs D6 3 pages of employment a sweat? ads D7-9 Get a peek at metro Phoenix’s priciest homes, sales data and more the latest condoD10 Plus, two pages of real-estate ads D10-11 1

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SECTION D | SUNDAY, SUNDA THE ARIZONA REPUBLIC 11.3.2013 | MONEY.AZCENTRAL.CO M

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Insiders: Auto sales and construction-related retail sales are hot spots in economy. E5

R E P O R T

35 ENTREPRENEURS

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|| K AT H Y T U LUMELLO, BUSI NESS EDITOR, K AT H Y. T U L U M E

Dow Jones -140.19 16,361.46

LLO@ARIZONAR

35 and younger. D3

AMY ARMSTRONG Age: 34.

Company: Support My Club.

Location: Phoenix.

Founded: 2012.

Business: Website where donors can port high-school supclubs.

Notable: Amy is also a trained interior designer and a certified kitchen designer.

CLAIRE ATON

L.COM: SE E A SLIDE SHO

HERMAN

Age: 27.

AU Age: 31.

Company: The Ranch Company: Duo Mine.

Kitchenware.

Location: Phoenix.

Location: Scottsdale.

Founded: 2011.

Founded: 2013.

Business: Residential Business: Designs architecture design kitchen products Notable: Claire says her Notable: keys to success Duo Kitchenare ware’s knife won esty, self-reflection honfirst place at the a pinch of paranoia.and Her ternational 2013 IHA Inbusiness partner, Housewares partner Cavin Association’s Costello, is also honored. competition. student

JUSTIN BAYL BAYLESS BA ESS

Age: 28.

Company: Bayless Healthcare Group.

Location: Phoenix.

Founded: 1982.

Business: Multi-specialty health care provider Notable: Bayless Healthcare has grown from 800 patients in 2008 to 14,000 in 2013.

GRANT BOTMA

WESLEY CARLOCK

Age: 31.

Company: Stewardship Age: 32.

Mortgage LLC, StewardCompany: Whisper ship Insurance LLC, ardship Financial Stew- Creek Log Home Systems LLC. of Arizona.

Location: Gilbert.

Location: Payson.

Founded: 2007.

Founded: 2005.

Business: Mortgage Business: Design and insurance. and log-home construction Notable: The business Notable: The was started and firm funded launched when entirely with savings. homebuilders were shutting their doors.

ASHLEY CHRISTENSEN Age: 29.

Company: Chandler Physical Therapy.

ERIC CHRISTENSEN

Location: Chandler.

Founded: 2012.

Business: Physical therapy.

Notable: The firm had a 200 percent increase in patient visits this Ashley’s husband year. and business partner, er, Eric, er Eric, is also honored.

RUBEN GONZALEZ

Age: 29.

Company: Chandler Physical Therapy.

CHRIS CLIFTON

CAVIN CA COSTELLO

Age: 32.

Location: Chandler.

Founded: 2012.

Business: Physical therapy.

Notable: If he weren’t a physical therapist, Eric says he’d be a professional skier. Eric’s wife and business partner, ner ner, Ashley, is also honored.

STEPHANIE GOODIN

Company: Coin Advisor LLC. Location: Phoenix.

Founded: 2011.

Business: Coin sales.

Notable: Chris advises the next generation

of entrepreneurs to become experts in their field.

CHASE GRANBERR GRANBERRY

Age: 28.

Company: The Ranch Mine.

Location: Phoenix.

Founded: 2011.

Business: Residential architecture design.

Notable: The company received a National sociation of Home Asers Green Remodel Buildof the Year award.

Cavin’s business partner, partner Claire Claire Aton, is also honored.

JOE GRIFFIN

JENNIFER CUCCI

Age: 35.

Company: HCP – Easy Roller.

Roller

NA NATHAN DAY

Age: 30.

Location: Surprise.

Founded: 2011.

Business: Manufactures and sells a kitchen tool Notable: Initial funding for this business came entirely through socialmedia fundraising.

RYAN RY HARTMAN

Company: Sterling Collection Development Group LLC. Location: Scottsdale.

Founded: 2011.

Business: Developer of residential communities.

Notable: Nathan

thinks one attribute all entrepreneurs should have is guts.

CODY HELGES HELGESON

STEPHEN GOLDIZEN Age: 35.

Company: GS Total Marketing.

Location: Phoenix.

Founded: 2011.

Business: Handles inbound and outbound sales for other firms.

Notable: Stephen started the company using money from his savings.

DANIEL

OUR WINNERS INSPIRING, EMPOWE ARE RING AND FULL OF FRESH ERING IDEAS

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BY WENDY GOLDFARB/THE

REPUBLIC

Man wakes after 12 to a $150,000 hospitdays al bill

SUNDAY, 10.20.2013 THE ARIZONA REPUBLIC MONEY.AZCENTRAL.C OM h, Mexico: Land of broad balmy weather, low-cost beaches, ners and, unfortunately, seafood dincumbersome and costly restrictions owning property near against Americans

By Robert Anglen the coast or border.

Those deep-seated The Republic | azcentral.com ed into the country’s prohibitions, incorporatAmericans and otherconstitution, require Scott Richardson stepped Mexican bank trust foreigners to set up a out of the shower on erty within roughly if they want to hold propDay and woke up 12Valentine’s 31 miles of the days later coast and 62 miles from the border YOUR MONEY facing a $150,000 hospital — the “restricted zones.” Foreigners bill.

The 65-year-old must and possibly hundreds pay trust setup costs lawyer passed out, Scottsdale of dollars in yearly INSIDE smacked his fees, and they still head on the bathroom can’t own their properties tile directly. and Get free advice was transported unconscious But as Mexico seeks from financial by ambulance to Mayo Clinic SPECIAL and liber- REPORT: alize its economy under to modernize advisers Hospital, rique Peña Nieto, and new President En-HOMEhis house. the hospital nearest VALLEY Tuesday. D5 as bilateral trade conVALUES The problem, Richardson See WILES, Page

A

LAST WEEK'S RESULTS RESUL

russ wiles

D5

Kathy Tulumello, Business

CHANDLER | 1893

See CALL 12, Page

editor, 602-444-NEWS

East Gemini Place |

Open Today 1-4PM

Scott Richardson plays with his youngest grandchild shortly before he was released from rehab.

D4

or kathy.tulumello@arizon arepublic.com

Big Arizona employers add jobs, but slowly Russ Wiles

The Republic

Sunny da ay yss Sun forshine on ing hos us ng housing mark et

REACH US

Ryan Randazzo

The Republic

ONLINE

PHOENIX | 11225

HOLLY RICHARDSON

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i

INSIDE

azcentral.com

» List of the state’s 100 largest nongovernment employers. E2 » Possible employment growth sectors. E4 » Telecommuting finds home at Banner. E3

Sometime this year, or three months, the probably in the next two jobs lost during the nation will recover all the 2007-2009 recession.

But Arizona won’t reach that threshold year, and possibly this not in Hiring remains well 2015, either. off the pace, though ployment gains at Arizona’s largest-100 emgovernment employers nonhave been better. state’s private-sector The past four years, but payrolls have risen for the it’s been at a steady rather than the robust clip acceleration normally seen coming out of a recession.

The latest Arizona Republic 100 special port shows a boost reof crease compared with19,000 jobs, a 4 percent inest non-government 2013, for the state’s largemployers.

See REPUBLIC 100,

D4

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ARIZONA REPUBLIC 100: STATE’S

ARIZONA RE PUBLIC

1 2

1 2

3 4

©

THE ARIZONA R EPUBLIC

Employees Employees Category 2013 (1) 2012 (1) Year Headquarters Arizona HQ city if 31,837 founded 31,637 any, Website Discount stores Phone number 2003 2008 28,011 1962 Bentonville, Ark. 28,993 Health care Phoenix, 479-273-4000 rank rank 1911 www.walmartstores.com 10,767 Phoenix Grocery stores Phoenix, 602-495-4000 1 1 1883 Cincinnati 13,859 www.bannerhealth.com Financial services Tolleson 623- 936-2100 3 2 1852 www.frysfood.com 12,770 San Francisco Food service Phoenix, 800-411-4932 9 7 1955 Oakbrook, Ill. 13,000 www.wellsfargo.com Financial services Phoenix, 800-244-6227 8 4 1904 www.mcdonalds.com 12,000 Charlotte, N.C. Missile manufacturing Phoenix, 800-944-0404 NL 14 1922 11,600 Waltham, Mass. www.bankofamerica.com Financial services Tucson, 520-794-3000 17 19 1799 4,868 www.raytheon.com New York Grocery stores Phoenix, 602-221-2900 4 6 1926 11,031 Pleasanton, Calif. www.chase.com Educational services Tempe, 480-894-4100 15 13 1973 www.safeway.com 11,000 Phoenix Semiconductor manufacturing Phoenix, 480-966-5394 12 10 1968 10,100 Santa Clara, Calif. www.apollogrp.edu Aerospace manufacturing Chandler, 480-554-8080 22 3 1952 www.intel.com 9,260 Morristown, N.J. Airline Phoenix, 602-231-1000 5 12 1981 Tempe 6,741 www.honeywell.com Grocery stores Tempe, 480-693-0800 2 5 1932 www.usairways.com 8,587 Chandler Discount retailer Chandler, 480-895-9350 11 11 1962 Minneapolis 7,600 www.bashas.com Mining Minneapolis 612-304-6073 7 9 1834 www.target.com Phoenix Phoenix, 602-366-8100 10 17 7,945 www.fcx.com Health care 25 1986 15 7,740 San Francisco Financial services San Francisco, 415-438-5500 1850 www.dignityhealth.org 8,050 New York Home improvement Phoenix, 623-492-7474 24 22 1978 Atlanta 7,919 www.americanexpress.com Convenience stores Orange, Calif., 714-940-3500 14 16 1951 www.homedepot.com 7,494 Laval, Quebec Retail drugstores Phoenix, 602-728-8000 18 8 1901 Deerfield, Ill. 6,663 www.circlek.com Electric utility Phoenix, 847-940-2500 NL 23 1985 www.walgreens.com 7,041 Phoenix Health care Phoenix, 602-250-1000 20 21 1971 Tucson www.pinnaclewest.com Tucson, 520-694-0111 16 18 6,686 www.uahealth.com Health care 42 1962 41 4,525 Scottsdale Pharmaceutical services Scottsdale, 480-882-4000 1993 Nashville 4,878 www.shc.org Aircraft manufacturing Scottsdale, 615-743-6600 33 20 1916 www.caremark.com 3,653 Chicago Resorts and hotels Mesa, 480-891-3000 NL 24 1927 Bethesda, Md. 4,707 www.boeing.com Health care Bethesda, Md. 301-380-3000 27 29 1864 www.marriott.com 4,322 Rochester, Minn.

Utility supplier Scottsdale, 480-301-8000 37 27 1903 5,402 Phoenix www.mayo.edu Defense, communications Phoenix, 602-236-5900 29 31 1952 www.srpnet.com 3,558 Falls Church, Va. Membership discount Scottsdale, 480-441-3033 26 stores 26 1976 4,000 Issaquah, Wash. www.generaldynamics.com Grocery and drugstores Glendale, 602-293-5007 34 46 1939 www.costco.com 3,472 Boise, ID Home improvement Tolleson, 602-382-5300 46 44 1946 Mooresville, N.C. www.albertsons.com Mooresville, N.C. 6 29 2,648 www.lowes.com Health care 602-564-7811 48 1986 36 3,700 Edina, Minn.

Educational services Phoenix, 800-985-2356 1949 4,123 Phoenix www.uhc.com Health care Phoenix, 602-639-7500 NL NL 1997 www.gcu.edu 4,635 Nashville Health care Phoenix, 602-674-1400 NL NL 1880 3,001 Tucson www.abrazohealth.com Financial services Tucson, 520-872-3000 NL 50 1974 www.carondelet.org 4,369 San Francisco Airline Phoenix, 800-435-4000 36 25 1971 Dallas 3,292 www.schwab.com Health care/social assistance Phoenix, 602-304-3983 31 53 1983 www.southwest.com 2,518 Phoenix Pet specialty retailer Phoenix, 602-546-1000 23 34 1987 Phoenix 3,400 www.phoenixchildrens.com Department stores Phoenix, 623-580-6100 NL 64 1858 www.petsmart.com 3,379 Cincinnati Health care Tempe, 480-929-3000 56 55 1927 Phoenix 3,923 www.macysinc.com Delivery, copy centers Phoenix , 602-870-943-2381 NL NL 1971 www.jcl.com 3,200 Memphis, Tenn.

Telecommunications Memphis, 866-477-7529 NL 43 1896 Denver 3,167 www.fedex.com Package delivery Phoenix, 800-244-1111 41 35 1907 www.centurylink.com Atlanta 3,000 Microchip manufacturing Atlanta, 888-967-5877 13 31 1953 3,000 www.ups.com Austin Financial services Tempe, 512-895-2000 38 28 1922 San Antonio www.freescale.com 3,000 Technology services Phoenix, 800-531-8722 NL 49 1924 2,836 www.usaa.com Armonk, N.Y. Food service Phoenix, 800-426-4968 66 48 1971 Seattle www.us.ibm.com 2,904 Health care Phoenix, 602-340-0455 30 38 1943 3,007 www.starbucks.com Tucson Telecommunications Tucson, 520-327-5461 NL 39 1962 Atlanta www.tmcaz.com 3,354 Casino and resort Phoenix, 623-594-0505 43 45 1998 2,768 www.cox.com Scottsdale Internet services/technology Scottsdale, 480-850-7777 47 40 1997 www.casinoarizona.com Scottsdale NL Department stores Scottsdale, 480-505-8800 NL NL 1962 934 www.godaddy.com Menomonee Falls, Wis. Retail trade Wisconsin, 262-703-7000 NL 73 2002 www.kohls.com Scottsdale 2,534 Health care Scottsdale, 480-814-8016 NL NL 1996 2,865 www.sprouts.com Tempe Health care Tempe, 602-685-5000 NL NL 1972 Philadelphia www.sonoraquest.com 1,996 Emergency services Phoenix, 602-942-4462 NL 80 1948 2,773 www.cigna.com Scottsdale Hotels Scottsdale, 800-421-5718 63 51 1998 White Plains, N.Y. www.rmetro.com 2,175 Health care Phoenix, 602-852-3900 58 60 1961 2,311 www.starwoodhotels.com Louisville, Ky. Health care Louisville, 502-580-8880 32 33 1995 Flagstaff www.humana.com 2,530 Electronics distributor Flagstaff, 928-779-3366 NL NL 1955 2,500 www.nahealth.com Phoenix Wireless provider Phoenix, 480-643-2000 51 57 1984 Basking Ridge, N.J. www.avnet.com Resorts Chandler, 480-763-6300 50 56 1919 www.verizonwireless.com Beverly Hills, Calif.

Copper mining Phoenix, 602-997-7777 NL 60 1899 www.hilton.com Mexico City Prison operations Tucson, 602-977-6500 77 52 1983 www.asarco.com Nashville Financial services Florence, 520-868-9095 67 53 1922 www.correctionscorp.com Bloomington, Ill. Finance and insurance Tempe, 480-293-7000 75 70 1985 www.statefarm.com Riverwoods, Ill. Health care Phoenix, 623-643-6000 64 90 1972 Yuma www.discovercard.com Non-profit human services Yuma, 928-336-2000 NL 65 1947 www.yumaregional.com Phoenix Department stores Phoenix, 602-322-7059 69 59 1938 Little Rock, Ark. www.goodwillaz.org Financial services Gilbert, 602-861-2241 NL 91 1975 www.dillards.com Valley Forge, Pa. Health care Scottsdale, 610-669-1000 40 42 1998 Franklin, Tenn. www.vanguard.com Casino and resort Phoenix, 602-794-8930 28 74 1993 www.iasishealthcare.com Chandler Chandler, 800-946-4452 NL NL www.wingilariver.com News media NL 1906 NL McLean, Va. Business services Phoenix, 602-444-8000 1936 www.azcentral.com Bloomington, Ill. Manufacturing Tucson, 520-647-5000 49 47 1958 Newark, N.J. www.afni.com Self-moving, storage Flagstaff, 800-437-8181 NL 81 1945 www.wlgore.com Reno Utility operations Phoenix, 800-468-4285 72 71 1998 Tucson www.uhaul.com Long-haul trucking Tucson, 520-571-4000 60 66 1966 www.unisourceenergy.com Phoenix Auto sales, service Phoenix, 602-269-9700 59 95 1960 www.swifttrans.com Scottsdale Convenience stores Scottsdale, 480-606-6000 44 58 1958 www.discounttire.com Tulsa, Okla.

Dairy-product producer; Tempe, 480-446-6300 78 92 1922 www.quiktrip.com Phoenix distributor Phoenix, 602-477-6400 NL NL www.shamrockfoods.com Health care 61 1986 67 Phoenix Phoenix, 602-659-1101 www.schalleranderson.com Aerospace manufacturing NL 1963 88 Dulles, Va. Restaurant Chandler, 480-899-6000 1998 www.orbital.com Scottsdale Microchip manufacturing Scottsdale, 480-905-6920 NL NL 1989 Chandler www.foxrc.com Health care/social assistance Chandler, 480-792-7200 NL NL 1977 www.microchip.com Phoenix Heavy equipment Phoenix, 602-530-6900 76 77 1950 Mesa www.hov.org Contract security services/ Mesa, 480-633-4000 NL NL 1850 www.empire-cat.com Westlake Village, Calif. mobile patrol Phoenix, 602-414-3632 93 72 www.securitasinc.com Retail auto parts NL 1993 76 Phoenix Restaurant Phoenix, 602-265-9200 1996 www.cskauto.com Scottsdale Auto sales, service Scottsdale, 480-888-3000 57 68 1951 Chandler www.pfcb.com Software Chandler, 480-783-4630 NL NL 1986 www.earnhardt.com Scottsdale Technology services Scottsdale, 415-983-8300 62 89 1988 Tempe www.mckesson.com Movie theaters Tempe, 800-467-4448 NL NL 1933 www.insight.com Scottsdale Heath insurance Scottsdale, 480-627-7777 54 87 1939 Phoenix www.harkinstheatres.com Auto sales, service Phoenix, 602-864-4400 NL 98 1966 www.bcbsaz.com Chandler Finance and Insurance Chandler, 480-970-0740 71 78 1982 www.chapmanchoice.com Scottsdale Scottsdale, 800-423-7675 NL NL www.scottsdaleins.com NL NL

18,000 14,965 12,770 11,500 11,500 11,375

JPMorgan Chase & Co. Safeway Inc. (4) Apollo Group Inc. Intel Corp.

11,250 11,000 11,000 10,000

Honeywell International Inc. US Airways Bashas’ Supermarkets

9,147 8,533

Target Corp.

Freeport-McMoRan Copper & Gold Inc.

8,500 8,200

Dignity Health (5) American Express Co. Home Depot Inc. Circle K (6)

7,744 7,531 7,400 7,235

Walgreen Co. Pinnacle West Capital Corp.

University of Arizona Health Network Scottsdale Healthcare (7) CVS Caremark Corp.

Boeing Co. Marriott International (8) Mayo Foundation

7,053 6,700 6,118 5,167 5,000 5,000 5,000 4,855

Salt River Project General Dynamics Costco Wholesale

4,833 4,816 4,416 4,400 4,050

Albertsons Inc.(2) Lowe’s Cos. Inc.

UnitedHealthcare 3,976 Grand Canyon University 3,822 Abrazo Health Care (9) 3,710 Carondelet Health Network 3,668 Charles Schwab & Co. Inc. 3,600 Southwest Airlines Co. 3,599 Phoenix Children’s Hospital 3,414 PetSmart Inc. 3,414 Macy’s 3,400 John C. Lincoln Health Network 3,211 FedEx Corp.

3,207 CenturyLink 3,200 United Parcel Service 3,155 Freescale Semiconductor 3,000 USAA 3,000 IBM Corp.

3,000 Starbucks Coffee Co. (2) 3,000 TMC HealthCare 2,977 Cox Communications Inc. 2,965 Salt River Gaming Enterprises (10) 2,789 Go Daddy Group Inc. 2,776 Kohl’s 2,759 Sprouts Farmers Market (11) 2,730 Sonora Quest Laboratories (2) 2,677 Cigna HealthCare of AZ 2,650 Rural/Metro Corp.

2,650 Starwood Hotels & Resorts 2,646

Humana

2,552 2,478

Northern Arizona Healthcare Avnet Inc. Verizon Wireless

2,400 2,400

Hilton Worldwide (12) Asarco Inc. Corrections Corp. of America State Farm Insurance Cos. Discover Financial Services LLC Yuma Regional Medical Center Goodwill of Central Arizona Dillard’s Inc. Vanguard Group IASIS Healthcare Gila River Gaming Enterprises (13) Gannett Co., Inc. Afni Inc. W.L. Gore & Associates Inc. Amerco (14)

2,362 2,356

2,409 2,381

2,329 2,300

2,424 1,284

2,223 2,206

2,200 2,242

2,200 2,170

1,487 1,943

2,157 2,100

2,058 2,319

2,076 2,023 2,021 2,000 1,999 1,950

UniSource Energy Corp.

(15) Swift Transportation Co.

1,947 1,871

Discount Tire QuikTrip Shamrock Foods Co.

1,829 1,827

Schaller Anderson Inc., an Aetna Co.

1,680

Orbital Sciences Corp.

Fox Restaurant Concepts LLC Microchip Technology Inc. Hospice of the Valley Empire Southwest LLC

1,668 1,660 1,626 1,601 1,600

Securitas Security Services USA Inc. O’Reilly Auto Parts

P.F. Chang’s China Bistro Inc. Earnhardt Auto Centers McKesson Corp.

Insight Enterprises Inc.

Harkins Theatres (16) Blue Cross Blue Shield of AZ Chapman Auto Scottsdale Insurance Co.

LARGEST EMPLOYERS

The 2013 Arizona Republic 100 ranks the state’s ploy within the state. largest 100 companies The list includes public by the number of people Except where noted, and privately held they emnumber companies and not-for-profit Information was obtained of employees is adjusted to full-time equivalents of 40 hours corporations. from the companies calls and e-mails, and per week. by self-reported questionnaires, industry research. from follow-up telephone The list also notes the An NL means the company companies’ rankings was not listed that for 2012, 2008 and 2003.

Questions about the year. list? Contact john.mclean@arizonarepublic.com.

Wells Fargo & Co. McDonald’s Corp. (2) Bank of America Corp.

Raytheon Co.

5 4 6 7 26 8 9 11 12 21 13 18 15 17 14 16 19 23 20 22 29 25 36 27 31 24

37 33 38 55 35 32 28 46 30 42 59 39 40 34 43 44 47 47 47 52 50 45

41 54 NL NL 57 51 75 53 70 65 58 60 62 63 61 97 68 66 87 77 72 64 71

67 69 73 NL 76 78 91 NL 79 81 92 95 85 82 98 89 86 84 NL 83 88

56 93 NL 96

Walmart Stores Inc. (2) Banner Health Kroger Co. (2)(3)

10 3

5 6 6 8 9 10 10 12 13 14 15 16 17 18 19 20 21 22 23 24 25 25 25 28 29 30 31 32 33 34 35 36 37 38 39 40 40 42 43 44 45 46 47 47 47 47 51 52 53 54 55 56 57 58 58 60 61 62 63 63 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

1,559 1,555 1,511 1,478 1,444 1,399 1,363 1,336 1,333 1,329

FOOTNOTES 1. Full-time equivalent employee count is from company’s latest data each available. The employee includes all locations count and properties in Arizona. the 2013 employee For count, report dates range from Dec. 31, 2012, to May 2, 2013.

2. Albertsons Inc., Kroger, McDonald’s Corp., Sonora Quest Laboratories, Starbucks and Walmart do not distinguish between full-time and part-time employees.

3. Kroger operates Fry’s Food Stores and Fry’s Marketplace. The company switched this year to reporting total number of employees instead of FTE. 4. Safeway’s 2012 count includes store employees

2,110 2,207 2,194 2,000 NL 1,995 1,885 1,380 NL 1,828 1,773 1,378 1,350 1,539 1,696 1,266 1,400 1,522 1,624 1,171 1,677 1,458 2,590 1,377 1,200 1,323

only. 2013 figure includes all locations and properties in Arizona.

5. Dignity Health includes St. Joseph’s Hospital Medical Center, Chandler and Regional Medical Center, Mercy Gilbert Medical Center, the Dignity Health Phoenix satellite office and urgent-care facilities Ahwatukee Foothills, Gilbert and Queen Creek. in 6. Circle K employee numbers are based on a formula from the National Association of Convenience Stores.

7. Scottsdale Healthcare counts FTE as 32 hours above. or

8. Number includes Marriott franchise employees, who were not counted in 2012.

9. Abrazo Health is a division of Vanguard Health Systems.

10. Salt River Gaming Enterprises includes Casino Arizona and Talking Stick Resort and Casino.

11. In 2012, Sunflower Farmers Market merged Sprouts. into 12. Totals are for Pointe Hilton Tapatio Cliffs Resort, Pointe Hilton Squaw Peak Resort and Arizona Biltmore in Phoenix, El Conquistador Golf & Tennis Resort in Tucson and Hilton Sedona Resort & Spa.

13. Gila River Gaming Enterprises include Wild Horse Pass Hotel & Casino, Vee Quiva Casino and Lone Butte Casino.

14. Amerco operates Phoenix-based U-Haul International.

15. UniSource is the parent company of Tucson Electric Power.

16. In 2012, the number listed for Harkins Theatres was an estimate based on the company’s theater operations in Arizona.

The 2013 list reports the number of Harkins FTE employees. Harkins’ 2012 FTE employee count was 1,314.

REPUBLIC FILE PHOTOS

MLS# - 5022820 Bedrooms - 7 Bath - 5 Pool - Yes Sq. Ft. - 5,799 Parking - 3-Car Garage Lot Size - 18,109 sq. ft.

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azcentral.com

People who own household solar panels are exempted from property taxes Up until a year ago, on them. those leased them assumed who the same exemption applied, as did the companies providing the leases.

However, after a review, the Arizona Department of Revenue last year interpreted that law to mean that panels don’t fit within leased emption for residentialthe expanels that customers solar determined that leasedown. It are more like merchant panels plants and should pay power property taxes like them.

Based on that determination, a $34,000 solar-panel array leased by a homeowner would cost about $152 in property taxes in its first creasing every yearyear, desystem depreciates, as the ing to the department.accord10th year the liability By the would fall to about $100, and about half that by the 20th year.

“That is a serious hit to many Arizonans’ ability to save by going solar,” Craven said.

S U N D AY , M AY 5 , 2 013

100 2013 2012 Company rank rank 1

Page E3

i

Thousands of Arizonans who lease solar panels start paying property could those solar panels taxes on next year because of a new interpretation of state law, which companies are disputing.solar Major rooftop-solar companies such as Sunrun Inc. and SolarCity Corp. fought but failed to change the interpretation through a proposal at the Legislature.

Solar leasing companies, which control the majority new rooftop installations of in Arizona, vow to fight in court if necessarythe taxes vent their customersto prepaying an estimated from $152 a year in taxes for a leased residential solar array, more for those on larger buildings.

“We won’t let our customers pay for existing this and will fight this all the court if we have to,” way to said Will Craven, senior public-affairs manager for SolarCity.

Leases are popular dle-class customers for midwho can’t afford to buy expensive solar arrays. Schools and non-profit groups also often lease solar panels because they can’t use the federal tax credits that make solar attractive.

The tax liability of larger arrays run thousands of dollars can annually.

THREE HONOREES TELL

3 aerospace companies hope to reduce impact innovate, of federal spending cuts. D2, 3

Mexico may alter rules for foreign land owners

Interpretation of law could force customers who panels to pay higher rent bills.

ome of Arizona’s top young business leaders are mapping out their own futures.

Today, day, day we recognize entrepreneurs who are lighting their own path to success rather than negotiating a bleak job landscape and precarious corporate ladders.

They have launched their own ventures, in many cases taking on debt and dipping into personal savings. As risk-takers, they know that failure is a possibility. possibility But they are making their mark in fields such as digital marketing, log-home construction, golf-travel websites.

THE NEW ARIZONA AEROSPACE

S&P -15.21 1,863.40

ENTRAL.COM

Solar firms decry tax rule

W OF THE CLASS OF 2013.

LISA BIENSTOCK

Age: 33.

Company: Desert Ridge Pediatric Dentistry.

Location: Phoenix.

Founded: 2004.

Business: Pediatric dental practice.

Notable: The practice consistently sees 15 to 20 percent annual growth.

NASDAQ -72.78 4,075.56

E P U B L I C . C O M || BUSINESS.AZC

SPECIAL R E P O R T: 35 ENTREPR

RENEURS 35 & YOU NGER INNOVATI INNOVATIVE. VA VE. SAVVY. VATI SAVVY SAVVY VVY.. PERSISTENT. PERSISTE

AT MONEY .AZ

INSIDE See the full list of 35 entrepreneurs

|| PA G E E1

LAST WEEK'S RESULTS

The Republic and azcentral.com’s the challenge seventh annual of launching class of “35 Entrepreneurs a venture from and moved boldly the ground up. boldly. T 35 and Younger” Through hrough it all, They’ve taken knows first-hand implants to skateboard they’ve survived risks, dipped and thrived, in lighting. fields from digital into savings accounts, marketing to dental CENTRA

& YOUNGER

|| S U N D AY , A P R I L 2 7 , 2 014

AZ Jobs: Don’t let tech woes derail video interview.

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Robert Anglen dized their finances The Republic i azcentral.com cases threatened theirand in some Call 12 for Action health. saved consumers $601,000 in They complained about Brought to you by Sandra four of the six coding issues on medical bills, cases reported on Baldwin, last week; two out-of-netRuss Lyon Sotheby’s work charges, wrongly consumers received Call 12 for Action International Realty saved consee more inside sumers more than claims, lack of specializeddenied services. But each no savings or $600,000 as part day’s story restreatof a weeklong special onated with readers ment, inability to get AR-0008109101-01 report on medical billing who in dozens of callsand viewers, second-guessing by medicine and and insurance problems that left ordinary shared their own and e-mails ficials not directly insurance ofinvolved in prohealth-care people struggling against nightmares. viding care. system that they saida health-care In the six-day series, “Who is going to ask, showed little “Healthconcern for their well-being.

Care Nightmares,” are trying to decide while they The Republic, 12 News and azcentral.com are having a heart whether you Arizonans told stories, attack, ‘Oh by someinvestimes heartbreaking tigated the cases of the way, are you in several my seemingly mundane ones, about who highlight the larger people network?’ ” a reader insurance and arcane decisions situations issues in the fragmentedfinancial said in an e-mail last named Ceci week. “All of that jeoparhealthcare system.

Health series saves consum ers $601,000

See SOLAR, Page

E9

LOOK INSIDE

YOUR GUIDE TO THE ARIZONA ECONOMY Price - $799,000

Brought to you by Joseph and JoAnn Callaway Those Callaways Luxury Circle (480) 596-5751

see more inside

Things are looking up for and investors no longer market as prices rise shut out regular buyers

By Catherine Reagor,

The Republic | azcentral.com

I

Matthew Dempsey

and Ryan Konig

t’s all blue skies and sunshine in the housing year. market this Homeowners have seen their property values cause investors have pulled back on purchases soar. Being up prices last after pushyear, more regular homebuyers finally able to unload their are moving Mercifully for regular trucks. sellers and buyers, calmed, giving off the market has a less frenzied vibe than in the 2004-06 the five years of the boom, crash and during the began in 2012. Now, early recovery that more houses are for sale to meet the demand of prospetive buyers and interest rates are low. To top off sunny picture, houses the are still affordable.

See MARKET, Page

Kathy Tulumello, Business

SCOTTSDALE | 5850

D7

editor, 602-444-NEWS

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or kathy.tulumello@arizon arepublic.com

| Open Today 1-4PM

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see more inside

E8

ON PAGE A1

A buyer’s market: The metro Phoenix housing market is shifting away from investors for the first time since the leaving more properties market crash, available for traditional buyers.

INSIDE AZ ECONOMY

Track values across Valley: Find a map of median sales prices

by ZIP code. D8, 9

ON MONEY.AZCENTRA L.COM

City by city: View a special report on median sales prices in every metro Phoenix community.

Waning foreclosures: See how the flood of has slowed to a trickle, foreclosures in a special interactive feature.

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REACH US

See HEALTH CARE, Page

Learn how NB|AZ is helping a sports medicine practice focus on patient care and ‘exercise innovation.’

WENDY GOLDFARB/THE

INSIDE

MESA | 2605 North

REPUBLIC

D4 CALL 12 FOR ACTION

Val Vista Drive | Open pen

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The Arizona Republic, azcentral .com and 12 News offer a window into Arizona’s economy every day of the year. Look for these special reports to keep you on top of the news and trends: see more inside

ARIZONA REPUBLIC 100: An annual look at the state’s largest employers, and how their workforces change year to year.

VALLEY HOME VALUES: A twice-yearly report on changes in home-sale prices in metro Phoenix.

35 ENTREPRENEURS 35 AND YOUNGER: Meet up-and-coming business owners who are putting their innovations to work.

FINANCIAL PERFORMANCE: Get the latest data on Arizona’s public companies.

ECONOMIC SNAPSHOT: A monthly update of key data, the second Sunday of every month.

CONSUMER PROTECTION: The Call 12 for Action team brings to light scams and other trends that could cost you. Our volunteers are here to advocate for you if an issue arises with a business. Call 602-260-1212 between 11:00 a.m. and 1:00 p.m. weekdays.

COVERAGE BY THE LOCAL EXPERTS: Catherine Reagor on real estate, Russ Wiles on finance and Ronald J. Hansen on the Arizona economy give you more than facts and figures — they bring you the real-world story and the voices of Arizonans trying to build their futures.

Look for news from these reporters and many others every day in The Republic and at business.azcentral.com.

legal and finance-2014.indd 45

5/28/14 6:11 PM

LEGA L & FI N A N C E Credit unions, ranked by assets

Susan Frank, Desert Schools Federal Credit Union

Schools Federal Credit Union 1 Desert

148 N. 48th St., Phoenix, 85034 • 602-4337000 • desertschools.org ASSETS $3.22 billion AZ EMPLOYEES 1,175 PRINCIPAL AND IGHEST-RANKING WOMAN Susan C. Frank, president and CEO

2 Arizona State Credit Union

2355 W. Pinnacle Peak Road, Phoenix, 85027 • 602-452-4800 • azstcu.org ASSETS $1.43 billion AZ EMPLOYEES 412 PRINCIPAL David E. Doss, president and CEO HIGHESTRANKING WOMAN No designee

3 Arizona Federal Credit Union

333 N. 44th St., Phoenix, 85008 • 602683-1000 • arizonafederal.org ASSETS $1.24 billion AZ EMPLOYEES 455 PRINCIPAL Ronald L. Westad, president and CEO HIGHEST-RANKING WOMAN Amy Hysell, senior vice president and chief information officer

4 Vantage West Credit Union

A ‘DO-THE-RIGHT-THING’ APPROACH SUSAN FRANK IS THE FIRST wom-

an in the country to lead a credit union with $1 billion or more in assets.

Considering that distinction, the Desert Schools Federal Credit Union CEO is surprisingly humble about her pioneering role in the industry.

“I really never approached the position as being the first female CEO,” she says. “I’ve always just worked hard and tried to do the right things and move forward in my career.”

Since taking the helm as Desert Schools’ CEO in 1999, at least a dozen other female CEOs have emerged at major credit unions across the country.

Ironically, Frank may never have broken into the old boys’ network of high finance if she hadn’t been edged out of her first occupational choice.

“I was majoring in education and psychology in college, and working as a collector for a finance company as my summer job,” she says. “But when I graduated in 1976, teaching jobs were kind of scarce. So I stuck with the finance company.”

Her manager taught her about lending, and after that manager transferred to Bethpage Federal Credit Union on Long Island, Frank had the opportunity to be a loan officer there.

“I fell in love with the people-helping-people culture of credit unions,” she says.

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Eventually she got an MBA in business and, during a week-long Credit Union National Association training session in Phoenix, fell in love with Arizona, too. Frank started as executive vice president at Desert Schools in 1992.

As CEO, Frank has tried to foster that “feel good, do-the-right-thing” environment that first attracted her to the credit union business model. She’s most proud of developing Desert Schools’ community initiative, which provides financial education for children and adults, and partners with non-profits and volunteer groups for various fundraising efforts.

In her free time, Franks enjoys traveling and scuba diving in favorite spots such as Tahiti, Bora Bora and Hawaii.

The past several years have given her a new perspective on what credit unions can and can't do.

“The economy has been challenging,” she admits. “During the recession, it was very difficult to watch people who had been good members lose jobs and be unable to keep up with payments.”

She’s proud of the number the credit union was able to help stay in their homes by restructuring their loans.

“But it’s difficult to help people when they’re out of work,” she says. “Sometimes there’s just not a solution.”

2480 N. Arcadia Ave., Tucson, 85712 • 520-298-7882 • vwestcu.org ASSETS $1.09 billion AZ EMPLOYEES 438 PRINCIPAL Robert D. Ramirez, president and CEO HIGHESTRANKING WOMAN Brenda Gordon, vice president, legal counsel

5 TruWest Credit Union

1667 N. Priest Drive, Tempe, 85281 • 480-441-5900 • truwest.org ASSETS $791 million AZ EMPLOYEES 210 PRINCIPAL Daniel F. Desmond, president and CEO HIGHEST-RANKING WOMAN Karen Bejarano, vice president of Arizona branch operations

6 Hughes Federal Credit Union

971 W. Wetmore Road, Tucson, 85705 • 520-794-8341 • hughesfcu.org ASSETS $753 million AZ EMPLOYEES 167 PRINCIPAL Robert J. Swick, president and general manager HIGHEST-RANKING WOMAN Kellie Terhune Neely, vice president, marketing

7 Credit Union West

5811 W. Talavi Blvd., Glendale, 85306 • 602-631-3200 • cuwest.org ASSETS $476 million AZ EMPLOYEES 183 PRINCIPAL Robert W. MacGregor, president and CEO HIGHEST-RANKING WOMAN Karen Roch, executive vice president

8 Arizona Central Credit Union

2020 N. Central Ave., Suite 1200, Phoenix, 85004 • 602-264-6421 • azcentralcu.org ASSETS $403.4 million AZ EMPLOYEES 190 PRINCIPAL Todd Pearson, president and CEO HIGHEST-RANKING WOMAN Janet Moodie, vice president and chief operating officer

9 Pima Federal Credit Union

6850 N. Oracle Road, Tucson, 85704

• 520-887-5010 • pimafederal.org ASSETS $401 million AZ EMPLOYEES 155 PRINCIPAL

Nathanael Tarwasokono, president and CEO

HIGHEST-RANKING WOMAN Cindy Campano,

chief lending officer

10 First Credit Union

25 S. Arizona Place, Chandler, 85225 • 480-831-2645 • firstcu.net ASSETS $398 million AZ EMPLOYEES 139 PRINCIPAL Jay E. Curtis, CEO HIGHEST-RANKING WOMAN Lori Gallegos, chief operations officer

JIMMY MAGAHERN

WHO’S WHO IN BUSINESS 2014

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LEGA L & FI N A N C E Mid-size banks, ranked by Ariz. deposits

1 Bank of the West

7225 N. Oracle Road, Tucson,, 85704 • 520-877-4800 • bankofthewest.com AZ DEPOSITS $991 million AZ EMPLOYEES 146 FOUNDED 1874 PRINCIPAL Tim Sieferman, vice president, regional manager for Arizona HIGHEST-RANKING WOMAN Lori Lundberg, vice president, regional customer service manager for Arizona

Gayle Fleming, Meridian Bank

Bank, a division of New York Community Bank 2 AmTrust

6900 E. Camelback Road, Suite 100, Scottsdale, 85251 • 480-970-6500 • amtrust.com AZ DEPOSITS $980 million AZ EMPLOYEES 118 FOUNDED 1999 PRINCIPAL AND HIGHEST-RANKING WOMAN Doreen Rast, senior vice president

3 The Northern Trust Co.

2398 E. Camelback Road, Suite 400, Phoenix, 85016 • 602-468-1650 • northerntrust.com AZ DEPOSITS $785 million AZ EMPLOYEES 160 FOUNDED 1889 PRINCIPAL Tony Bolazina, Arizona president HIGHEST-RANKING WOMAN Valerie Trottier, senior vice president

4 Bank of Arizona

16767 N. Perimeter Drive, Suite 200, Scottsdale, 85260 • 480-459-2821 • bankofarizona.com AZ DEPOSITS $600 million AZ EMPLOYEES 117 FOUNDED 2005 PRINCIPAL Dave Ralston, CEO HIGHEST-RANKING WOMAN Vickie Larsen, market executive private bank

5 Mutual of Omaha Bank

9200 E. Pima Center Parkway, Suite 260, Scottsdale, 85258 • 480-458-2000 • mutualofomahabank.com AZ DEPOSITS $577 million AZ EMPLOYEES 362 FOUNDED 2008 PRINCIPAL Kevin Halloran, state president HIGHEST-RANKING WOMAN Grace Duval, senior vice president

6 Meridian Bank

16435 N. Scottsdale Road, Suite 300, , Scottsdale, 85254 • 602-636-5000 • meridianbank.com AZ DEPOSITS $502 million AZ EMPLOYEES 83 FOUNDED 1978 PRINCIPAL Larry J. West, CEO HIGHEST-RANKING WOMAN Gayle Fleming, senior vice president, central operations manager

7 Arizona Business Bank

2600 N. Central Ave., Suite 2000, Phoenix, 85004 • 602-240-2700 • azbizbank.com AZ DEPOSITS $436 million AZ EMPLOYEES 100 FOUNDED 2001 PRINCIPAL Toby Day, president HIGHEST-RANKING WOMAN Cathy Valenzuela, president

8 Comerica Bank-Arizona

1 N. Central Ave., Suite 1000, Phoenix, 85004 • 602-417-1100 • comerica.com AZ DEPOSITS $365 million AZ EMPLOYEES 133 FOUNDED 2001 PRINCIPAL AND HIGHEST-RANKING WOMAN Annette G. Musa, Arizona market president

9 Arizona Bank & Trust

2036 E. Camelback Road, Phoenix, 85016

• 602-381-2090 • arizbank.com AZ DEPOSITS $322 million AZ EMPLOYEES 8 FOUNDED 2003 PRINCIPAL Jerry L. Schwallier, President, CEO HIGHEST-RANKING WOMAN Lin Howard, senior vice

president, senior operations officer

10 Johnson Bank

3131 E. Camelback Road, Suite 100, Phoenix, 85016 • 602-381-2100 • johnsonbank. com AZ DEPOSITS $293 million AZ EMPLOYEES 70 FOUNDED 1989 PRINCIPAL Kelly Foster, Arizona president HIGHEST-RANKING WOMAN Suzy Powell, vice president, private banking relationship manager

HARD WORK, FLEXIBILITY DRIVES CAREER maintain her standing in the changing WHEN GAYLE FLEMING moved to Minneapolis-St. Paul after high banking universe. school, she wanted to work in a bank “I’ve seen a lot of different manageand thought she’d be a great teller. But ment groups come in, and you have the young woman from a small Wisto be flexible and adaptable,” she says. consin town would end up being much “There are no compromises as far as inmore. tegrity and responsibility. I’m still me.

Hard work propelled her ascent But if I have to adapt when I deal with through the ranks and brought Fleming someone, I will.” to Arizona and, ultimately, to her post What also distinguishes Fleming from as senior vice president and central opher colleagues is that she achieved her erations manager for Meridian Bank. position without a degree.

Fleming was raised in the town of People would ask, “Where’d you go Frederic, with a population of barely to college?” Fleming says. “I was always 1,000. She began her career as a check embarrassed to say that I didn’t. But filer in the back office of a Minnesota now that I’ve gotten older, I’m OK with bank and discovered a gift for banking.

Within six months she was promoted it.” from her entry-level position to a highWith her children and grandchiler-level bookkeeping job. It didn’t take dren spread across the country, Flemlong to become a supervisor. ing spends her spare time with Law“They saw the hard work and that I rence in the backyard hanging out with had some talent,” Fleming says. “I just their dogs. She’s a movie buff and loves loved what I did.” to read.

Fleming married her husband of 33 Although much has changed for the years, Lawrence, at a young age and had small-town girl with big-city dreams, their first child at 21. By 25, the couple the love for her work remains the same. had three children.

“I love this organization and I’m not Fleming has spent her 18-year caout there promoting myself,” Fleming reer with two bank holding companies, says. “I just come in and do my job. And including Meridian’s. A job transfer brought her to Phoenix in 2004. Having doing my job well has really paid off for me.” experiences in a variety of positions under different leadership allowed her to GEORGANN YARA WHO’S WHO IN BUSINESS 2014

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LEGA L & FI N A N C E Large banks, ranked by Ariz. deposits

Pamela L. Chan, Alliance Bank of Arizona

1 Wells Fargo

100 W. Washington St., Phoenix, 85003 • 800-869-3557 • wellsfargo.com AZ DEPOSITS $24.2 billion AZ EMPLOYEES 14,563 FOUNDED 1852 PRINCIPAL AND HIGHEST-RANKING WOMAN Pamela Conboy, lead regional president

2 JP Morgan Chase

201 N. Central Ave., Phoenix, 85004 • 602-221-4724 • chase.com AZ DEPOSITS $24 billion AZ EMPLOYEES 10,500 FOUNDED 1799 PRINCIPAL Curtis Reed, Market manager, Arizona and Nevada HIGHEST-RANKING WOMEN Samantha Simonetti Sturgeon, Noreen Bishop

3 Bank of America

201 E. Washington St., Phoenix, 85004 • 800-432-1000 • bankofamerica.com AZ DEPOSITS $17.4 billion AZ EMPLOYEES 10,500 FOUNDED 1904 PRINCIPAL Benito C. Almanza, Arizona president HIGHEST-RANKING WOMAN No designee

4 National Bank of Arizona

6001 N. 24th St., Phoenix, 85016 • 602-235-6000 • nbarizona.com AZ DEPOSITS $3.9 billion AZ EMPLOYEES 900 FOUNDED 1984 PRINCIPAL Keith Maio, president, CEO HIGHESTRANKING WOMAN Deborah Bateman, executive vice president, director of wealth strategies

CFO LOOKS BEYOND THE NUMBERS National School of Banking at Fairfield University in Connecticut, where she cy technology didn’t make Pamela L. Chan swoon when it came to numbers. graduated with honors, and the University of Maryland's University College, The magic tool was the abacus her where she earned her MBA in bank manmother, as chief financial officer, used agement. to do the books for the manufacturing In 1990, Chan returned to Arizona, company Chan’s parents ran in Hong where she has spent her entire commerKong. cial banking and corporate finance career.

“I learned to use it as a little girl,” reShe joined Alliance Bank in 2007. In 24 calls Chan, now executive vice president years, Chan has experienced seven mergand chief financial officer for Alliance ers and acquisitions, not only learning to Bank of Arizona. “I just loved math. But I understood that it wasn’t just about the handle unpredictability, but helping others cope with it as well. numbers. I wanted to know what drives “Change in banking is constant,” she the business.” says. “I try to assist my team by tellChan’s attraction brought her to Ariing them how to prepare themselves for zona State University, making her the first member of her family to come to the things to change. The most important United States to pursue higher education. thing is your attitude about it.”

Chan’s activities include involvement Australia, England and Canada were the with the Arizona Society of Certified typical choices. Even so, she wasn’t inPublic Accountants, the Valley of the Sun timidated.

YMCA, the Greater Phoenix Economic “I was very independent,” says Chan, Council and the Arizona State University who laughs as she recalls the meal plan Downtown Advisory Council. She clears that came with her full-ride scholarher mind during hot yoga sessions. ship. “I gained 20 pounds. I was eating Her go-getter outlook and leadership all the American meals, ice cream and have been vital to Chan’s success. tuna melts.”

“I’m a double minority so I needed to Chan graduated cum laude with a speak out,” says Chan. “And I needed to bachelor’s degree in economics. At ASU, work very hard to show people what I she also met Eric, a fellow Sun Devil know. I try to make a difference. I try to who would become her husband of 32 walk the talk.” years and the father of her three sons.

She continued her education at the GEORGANN YARA SOPHISTICATED SOFTWARE and fan-

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5 BBVA Compass

2850 E. Camelback Road, Suite 140, Phoenix, 85016 • 205-297-3000 • bbvacompass.com AZ DEPOSITS $3.4 billion AZ EMPLOYEES 900 FOUNDED 1964 PRINCIPAL Chad Carroll, west region retail banking executive HIGHEST-RANKING WOMAN Lynne Herndon, Phoenix city president

6 BMO Harris Bank

1 E. Camelback Road, Phoenix, 85012 • 602-241-6565 • bmoharris.com AZ DEPOSITS $2.6 billion AZ EMPLOYEES 475 FOUNDED 1882 PRINCIPALS Stephen Johnson, Matt Miller HIGHEST-RANKING WOMAN Lisa George, Arizona retail manager

7 Alliance Bank of Arizona

1 E. Washington St., Suite 1400, Phoenix, 85004 • 602-386-5500 • alliancebankofarizona.com AZ DEPOSITS $1.8 billion AZ EMPLOYEES 232 FOUNDED 2003 PRINCIPAL James Lundy, CEO HIGHESTRANKING WOMAN Pamela Chan, executive vice president and CFO

8 U.S. Bank

101 N. First Ave., Suite 1600, Phoenix, 85003 • 602-257-5350 • usbank.com AZ DEPOSITS $1.5 billion AZ EMPLOYEES 726 FOUNDED 1989 PRINCIPAL Brian Schwallie, Arizona market president HIGHEST-RANKING WOMAN Mary Martuscelli, president, wealth management

9 Washington Federal

2196 E. Camelback Road, Suite 100, Phoenix, 85016 • 602-416-2767 • washingtonfederal.com AZ DEPOSITS $1.1 billion AZ EMPLOYEES 260 FOUNDED 1917 PRINCIPAL Mike Brown, Arizona regional president HIGHEST-RANKING WOMAN Kim Dees, vice president, Tucson division manager

10 MidFirst Bank

3030 E. Camelback Road, Phoenix, 85016 • 602-801-5000 • midfirst.com AZ DEPOSITS $1 billion AZ EMPLOYEES 332 FOUNDED 1982 PRINCIPAL Jeffrey Lowe, Arizona market president HIGHEST-RANKING WOMAN Virginia Nelson, executive vice president, Arizona personal banking, business express, commercial and treasury management

WHO’S WHO IN BUSINESS 2014

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LEGA L & FI N A N C E Stockbrokers, ranked by Ariz. employees

Melissa Strouse, First Financial Equity Corp.

1 Edward Jones

8640 S. River Parkway, Tempe, 85284

• 314-515-2000 • edwardjones.com AZ EMPLOYEES 1,363 PRINCIPAL Dave Long,

partner, mutual funds and insurance services

HIGHEST-RANKING WOMAN Michelle Reis,

partner, financial-adviser training

2 Wells Fargo Advisors

2415 E. Camelback Road, Phoenix, 85016

• 602-952-2243 • wellsfargoadvisors.com AZ EMPLOYEES 512 PRINCIPAL David Kistner, Arizona market manager HIGHEST-RANKING WOMAN No designee

Lynch Wealth Management 3 Merrill

2555 E. Camelback Road, Phoenix, 85016 • 602-954-5000 • ml.com AZ EMPLOYEES 365 PRINCIPALS William Rea, Eileen Elliott HIGHESTRANKING WOMAN Eileen Elliott, director, Scottsdale-Sun City-Flagstaff offices

4 UBS Financial Services Phoenix

2555 E. Camelback Road, Phoenix, 85016

• 602-957-5100 • financialservicesinc.ubs .com/branch/phoenixux/ AZ EMPLOYEES 152 PRINCIPAL James Van Steenhuyse, executive director HIGHEST-RANKING WOMAN Susan Bailey,

senior vice president, wealth management

PROTECTING CLIENTS, INDUSTRY WHAT’S THE HOTTEST JOB in America today? Compliance officer, according to an article in the Wall Street Journal.

The article points to a “compliance hiring spree” as companies — particularly banks and brokerages — face higher fines and penalties for failing to comply with tighter business laws and regulations.

Enter the compliance officer, who typically reports directly to the CEO and keeps an eye on how well the company is abiding by applicable state, federal and international laws.

“I tell my 11- and 13-year-old daughters, ‘Mommy is the police at her job,’” says Melissa Strouse, who for the past 18 years has served as chief compliance officer for First Financial Equity Corp.

“I’m trying to protect the company.”

Strouse says her daughters are still a bit young to show much interest in financial audits, trade reviews and client suitability assessments. But she did get to go talk to her fifth grader’s class recently, while they were playing their own stock market game.

“I got to talk about taking risks and the potential rewards, and also the dangers,” she says. She also got to talk about how technology has made her work more exciting.

“As we go into more electronically

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based supervision, being able to learn and adapt to this ever-changing regulatory environment is challenging, but rewarding, too,” she says. “It’s constantly changing and very dynamic.”

Strouse began working in the financial reporting field about a year after completing her degree in business administration at the University of Arizona. She has witnessed the boom in corporate scrutiny that began around the time of the 2008 Wall Street investment scandals.

“Thanks, Bernie Madoff!” she says, with a laugh.

The tighter regulatory environment has made compliance officers a hot commodity.

For Strouse, however, the rewards extend well beyond a paycheck.

“What I find the most rewarding is client protection and trying to help the industry be a safer and more transparent place,” she says.

That, and being able to impart some good life lessons on school career day.

“My closing advice to my daughter’s class was to not lose sight of who you are,” she says.

“Have personal integrity and honesty in everything you do. And that life is not always black and white. There are many shades of gray.”

5 RBC Wealth Management

2398 E. Camelback Road, Suite 700, Phoenix, 85016 • 602-381-5300 • rbcwm-usa. com AZ EMPLOYEES 76 PRINCIPAL Tim Rannow, senior managing director and complex director HIGHEST-RANKING WOMAN Kathleen Lipscomb, vice president and assistant complex director

6 United Planners

7333 E. Doubletree Ranch Road, Suite 120, Scottsdale, 85258 • 800-966-8737 • joinunitedplanners.com AZ EMPLOYEES 71 PRINCIPAL Thomas Oliver, principal HIGHESTRANKING WOMAN No designee

7 Lawson Financial Corp.

3352 E. Camelback Road, Phoenix, 85018 • 602-381-8588 • lawsonfinancial.com AZ EMPLOYEES 56 PRINCIPAL Robert Lawson, president and CEO HIGHEST-RANKING WOMAN Pamela D. Lawson, owner

8 Robert W. Baird & Co.

14648 N. Scottsdale Road, Suite 175, Scottsdale, 85254 • 480-624-2330 • rwbaird .com AZ EMPLOYEES 36 PRINCIPAL Mark A. Peterson, director, Arizona market HIGHESTRANKING WOMAN Sharon Zeidler, senior investment consultant and managing director

9 First Financial Equity Corp.

7373 N. Scottsdale Road, Scottsdale, 85253 • 480-951-0079 • ffec.com AZ EMPLOYEES 20 PRINCIPAL George Fischer, president and sole director HIGHEST-RANKING WOMAN Melissa A. Strouse, chief compliance officer

Private Wealth Management 10 RTS

2425 E. Camelback Road, Suite 620, Phoenix, 85016 • 602-224-7850 • rtsadvisors.com AZ EMPLOYEES 7 PRINCIPAL David Robinson, Keith Tigue, principals HIGHEST-RANKING WOMAN Lisa Sponcil, principal

JIMMY MAGAHERN

WHO’S WHO IN BUSINESS 2014

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LEGA L & FI N A N C E Investment adivsory firms, ranked by assets under management

1 SagePoint Financial Inc

.

2800 N. Central Ave., Phoenix, 85004 • 602-744-3000 • sagepointfinancial.com ASSETS UNDER MANAGEMENT $33 billion AZ EMPLOYEES 178 FOUNDED 1970 PRINCIPAL Jeff Auld, president and CEO HIGHEST-RANKING WOMAN Erica McGinnis, president and CEO of adviser group

Christina Burroughs, Miller Russell Associates

2 Madison Scottsdale

8777 N. Gainey Center Drive, Suite 220, Scottsdale, 85258 • 480-596-3338 • madisonscottsdale.com ASSETS UNDER MANAGEMENT $5.7 billion AZ EMPLOYEES 8 FOUNDED 1993 PRINCIPAL Robert E. Fletcher, managing director HIGHEST-RANKING WOMAN Anjanette Fowler, managing director and portfolio manager

3 Miller Russell Associates

3200 E. Camelback Road, Suite 300, Phoenix, 85018 • 602-468-1232 • miller-russell. com ASSETS UNDER MANAGEMENT $2 billion AZ EMPLOYEES 41 FOUNDED 1991 PRINCIPAL Mark Feldman , CEO HIGHEST-RANKING WOMAN Christina Burroughs, managing partner

4 First Financial Equity Corp.

7373 N. Scottsdale Road, Suite D-120, Scottsdale, 85253 • 480-951-0079 • ffec. com ASSETS UNDER MANAGEMENT $1.9 billion AZ EMPLOYEES 20 FOUNDED 1985 PRINCIPAL George Fischer, president and sole director HIGHEST-RANKING WOMAN Melissa Strouse, chief compliance officer

5

Robert W. Baird & Co.

14648 N. Scottsdale Road, Suite 175, Scottsdale, 85254 • 480-624-2330 • rwbaird. com ASSETS UNDER MANAGEMENT $1.7 billion AZ EMPLOYEES 36 FOUNDED 2002 PRINCIPAL Mark A. Peterson, director HIGHEST-RANKING WOMAN Sharon Zeidler, senior investment consultant and managing director

6 TCI Wealth Advisors Inc.

7550 E. McDonald Drive, Suite D, Scottsdale, 85250 • 480-991-0401 • tciwealth.com ASSETS UNDER MANAGEMENT $1.5 billion AZ EMPLOYEES 29 FOUNDED 1990 PRINCIPALS Michael Grosso and Trisa Summers, president and partners HIGHESTRANKING WOMAN Trisa Summers

7 TFO Phoenix, Inc.

2400 E. Arizona Biltmore Circle, Suite 1400, Phoenix, 85016 • 602-466-2611 • tfophoenix. com ASSETS UNDER MANAGEMENT $1.3 billion AZ EMPLOYEES 21 FOUNDED 2011 PRINCIPAL Scott Horn, president HIGHEST-RANKING WOMEN Laura Jansen, Kim Llumiquinga, Jacquie Weflen, Brittany Pasek

8 Stoker Ostler Wealth Advisors Inc.

4900 N. Scottsdale Road, Suite 2600, Scottsdale, 85251 • 480-890-8088 • stokerostler. com ASSETS UNDER MANAGEMENT $889 million AZ EMPLOYEES 16 FOUNDED 1997 PRINCIPAL Mike Bolar, managing director HIGHEST-RANKING WOMAN Michelle Decker, managing director

9 Ironwood Investment Counsel LLC

14646 N. Kierland Blvd., Suite 135, Scottsdale, 85254 • 602-493-4042 • ironwoodic .com ASSETS UNDER MANAGEMENT $804 million AZ EMPLOYEES 12 FOUNDED 2001 PRINCIPALS Paul Alston, Matthew Carter, Jeffery Shiffra, Bruce Williams, partners HIGHEST-RANKING WOMAN Amy Eagan, associate/operations

10 L. Roy Papp & Associates

2201 E. Camelback Road, Suite 227B, Phoenix, 85016 • 602-956-0980 • roypapp.com ASSETS UNDER MANAGEMENT $782 million AZ EMPLOYEES 17 FOUNDED 1978 PRINCIPALS Harry Papp, Rosellen Papp, partners HIGHEST-RANKING WOMAN Rosellen Papp

MANAGING WEALTH FOR GOOD CAUSES WHERE THE NATION’S WEALTHY

put their money can have an enormous impact on the economy. But why does the big money go where it goes? What drives the wealthy to choose how they endow?

Christina Burroughs has been intrigued by those questions since her days as a graduate psychology student at Illinois’ Wheaton College. Following an unexpected death in the family, Burroughs was forced to shift her attention from clinical psychology to estate planning.

She enrolled in a certification program for financial planners at Northeastern University in Boston. With her typical zeal for learning (nerdiness, she calls it), Burroughs soon found herself in a Boston bookstore devouring Ernst & Young guidebooks as passionately as psych majors tackle Viktor Frankl and Rollo May. “What motivates wealthy people’s decision-making?” she asks, recalling the question that sparked her initial curiosity. “Those can be very emotional decisions. There is a component to providing good fiduciary wealth management that understands the human nature behind the decisions.”

Not that Burroughs and her partners at Miller Russell Associates conduct consultations on the couch.

“Certainly we are a very technical-

ly oriented firm,” she says. “We focus on rigorous investment research. But it’s not lost on us that when people are making decisions about money, they’re also making decisions about their values: their families, their community, their legacy.”

Burroughs, who joined Miller Russell in 2011 and now serves as one of five managing partners, says "one of the things I’ve had an opportunity to witness is the multitude of ways that people with substantial wealth use that wealth for the good of others.”

Burroughs has helped clients channel their fortunes into philanthropic causes dear to their hearts.

“First and foremost, our goal is helping clients accomplish their goals and objectives in ways that are consistent with their values. And that’s tremendously rewarding work.”

Burroughs and her husband, Steve, find personal rewards in parenting their two adopted Ethiopian-born children, now both 3 1/2 years old.

“They’re the joy of my life,” she says.

She also finds joy helping clients do good things with their money.

She says, “It’s been a privilege to see how positively influential and beneficial families of wealth can be to our society.”

JIMMY MAGAHERN

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M A N U FAC TU R I N G & TEC H N O LOGY Alternative-energy companies, ranked by number of Ariz. employees

Kay Young, Sky Renewable Energy

KEEPING A FIRM HAND ON FINANCES KAY YOUNG’S brother swore that if she joined him in starting a company, she could retire in five years. She didn’t believe it, but took the plunge anyway.

Thirteen years later, the president of Sky Renewable Energy finds herself at the helm of not one, but two thriving companies. Sky Renewable Energy is a division of the construction firm Sky Engineering, the business Kay and her brother, Scott Young, started running from a guesthouse in 2001 using every cent of their savings.

The construction business boomed but hiring electricians to do projects became difficult. The Youngs decided to start their own division and, in 2006, the alternative energy company was born.

The siblings’ respective backgrounds—Kay’s in accounting and Scott’s in construction—made an ideal partnership. However, it took some persuading and a bit of soulsearching to get Kay on board.

Her shaky marriage provided the motivation.

“Things weren’t going well and I knew I needed to be self-sufficient and support myself,” Kay says.

Not long after partnering with Scott, she and her husband divorced.

The Phoenix native has never been one to shy away from challenges or hard work if it meant advancement. She had extensive accounting experience but no degree.

While working as the business manager for the Grand Canyon Unified School District, Kay realized that not having a college diploma stood in the way of earning as much as someone with a degree.

So she enrolled at Arizona State University and earned her bachelor’s degree in accounting, balancing classes, homework and caring for her young children.

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1 SolarCity

1725 W. Williams Drive, Building E, Suite 60, Phoenix, 85027 • 888-765-2489 • solarcity.com FOUNDED 2006 ENERGY SPECIALTY solar EMPLOYEES 540 PRINCIPAL Eric Wittenberg, regional vice president, Arizona HIGHEST-RANKING WOMAN Denise Jones, regional sales director, Arizona

2 First Solar Inc.

350 W. Washington St., Suite 600, Tempe, 85281 • 602-414-9300 • firstsolar. com FOUNDED 1999 ENERGY SPECIALTY solar EMPLOYEES 350 PRINCIPAL Jim Hughes, CEO HIGHEST-RANKING WOMAN Maja Wessels, Mary Beth Gustaffson

3 Harmon Electric Inc.

945 W. Deer Valley Road, Phoenix, 85027 • 623-879-0010 • harmonsolar. com FOUNDED 1975 ENERGY SPECIALTY solar EMPLOYEES 110 PRINCIPAL AND HIGHESTRANKING WOMAN Julie King, CEO

4 Schletter Inc.

3761 E. Farnum Place, Tucson, 85706 • 520-289-8700 • schletter.us FOUNDED 2007 ENERGY SPECIALTY solar EMPLOYEES 98 PRINCIPAL Martin Hauser, president, CEO HIGHEST-RANKING WOMAN Angela Kliever, vice president of marketing

5 REC Solar Inc.

6007 S. 40th St., Suite 4, Phoenix, 85042 • 888-657-6527 • recsolar.com FOUNDED 1997 ENERGY SPECIALTY solar EMPLOYEES 73 PRINCIPAL Michael Lind, regional sales manager HIGHEST-RANKING WOMAN Sarah Harrington, regional engineering manager Arizona, New Jersey and Colorado

6 American Solar Electric Inc

Scott and Kay’s mother became their first employee. Kay’s oldest son also works for Sky, keeping the company a family business.

In her spare time, Kay enjoys spending time with her family, including two grandchildren, bike riding and traveling with her husband of two years, Steve Larson.

She believes it’s her firm grasp on the financial side of the business that has given Sky an edge over other companies.

Being a female executive in two maledominated industries, Kay has never felt gender discrimination. She realizes where her expertise lies and when it’s best to let more experienced colleagues handle what’s not in her wheelhouse.

“There may have been times when the men are talking about construction and they’re talking to the other men in the room,” Kay says. “But when we’re talking about money and banking, they’re talking to me.”

GEORGANN YARA

1475 N. Scottsdale Road, Suite 410, Scottsdale, 85257 • 480-994-1440 • americanpv.com FOUNDED 2001 ENERGY SPECIALTY residential solar EMPLOYEES 65 PRINCIPAL Sean M. Seitz, CEO HIGHESTRANKING WOMAN Joy Seitz, COO

7 Sun Valley Solar Solutions

3235 N. Arizona Ave., Suite D7, Chandler, 85225 • 480-361-6041 • svssolutions.com FOUNDED 2006 ENERGY SPECIALTY solar EMPLOYEES 60 PRINCIPAL Russ Patzer, Joe Messner, co-owners HIGHEST-RANKING WOMAN Pel Abbott, vice president of marketing

8 Solar Topps LLC

102 S. 28th St, Phoenix, 85034 • 480-940-1201 • solartopps.com FOUNDED 2009 ENERGY SPECIALTY solar photovoltaic EMPLOYEES 52 PRINCIPAL AND HIGHESTRANKING WOMAN Joan Uppal, CEO

9 Sky Renewable Energy

5815 N. Black Canyon Hwy., Suite 203, Phoenix, 85015 • 602-595-4178 • skyrenewableenergy.com FOUNDED 2001 ENERGY SPECIALTY solar and compressed heat and power EMPLOYEES 27 PRINCIPAL AND HIGHEST-RANKING WOMAN Kay Young, president

Electric Systems & Products, Inc. 10 Solar

2716 N. Ogden Road, Suite 105, Mesa, 85215 • 480-510-2170 • solarelectricfreedom.com FOUNDED 2002 ENERGY SPECIALTY solar EMPLOYEES 10 PRINCIPAL Keith Rowley, president HIGHESTRANKING WOMAN No designee

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M A N U FAC TU R I N G & TEC H N O LOGY Hardware sellers, ranked by number of employees

1 Avnet Inc.

2211 S. 47th St., Phoenix, 85034 • 480-643-2000 • avnet.com PRINCIPAL Rick Hamada, CEO FOUNDED 1987 AZ EMPLOYEES 2,400 HIGHEST-RANKING WOMAN MaryAnn Miller, senior vice president, chief human resources officer and corporate communications

Cassondra Taylor, Sentinel Technologies, Inc.

2 Insight Enterprises Inc.

6820 S. Harl Ave., Tempe, 85283 • 800-467-4448 • insight.com PRINCIPAL Ken Lamneck, president and CEO FOUNDED 1988 AZ EMPLOYEES 1,399 HIGHEST-RANKING WOMAN Glynis Bryan, chief financial officer

3 Data Doctors

1400 E. Southern Ave., Tempe, 85282 • 480-921-2444 • datadoctors .com PRINCIPAL Ken Colburn, founder and president FOUNDED 1988 AZ EMPLOYEES 248 HIGHEST-RANKING WOMAN Melinda Verrilli, director of finance

4 Sentinel Technologies Inc.

1241 W. Warner Road, Suite 112, Tempe, 85284 • 480-820-7141 • sentinel .com PRINCIPAL Brad Faubion, general manager, Phoenix FOUNDED 1988 AZ EMPLOYEES 38 HIGHEST-RANKING WOMAN Cassondra Taylor, senior project manager

Technology Services 5 Enterprise

730 N. 52nd St., Suite 100, Phoenix, 85008 • 602-426-8600 • etechservices. com PRINCIPAL James Siragusa, president FOUNDED 1998 AZ EMPLOYEES 32 HIGHESTRANKING WOMAN Renee Mullender, operations manager

6 MacMedia Inc.

15525 N. 83rd Ave., Suite 108, Peoria, 85382 • 623-850-8000 • macmediainc. com PRINCIPAL Louis Georges, CEO FOUNDED 1999 AZ EMPLOYEES 20 HIGHEST-RANKING WOMAN Micki Noojin, accountant

7 CLH International

1337 E. University Drive , Tempe, 85281 • 480-829-1350 • clh.com PRINCIPAL Andy Huang, president and CEO FOUNDED 1985 AZ EMPLOYEES 10 HIGHEST-RANKING WOMAN Cyndi Huang, president

8 Hyperion Works

4450 S. Rural Road, Suite C100, Tempe, 85282 • 480-775-6620 • hyperionworks.com PRINCIPAL AND HIGHESTRANKING WOMAN Crystal Zampino-Coons, creative director and cofounder FOUNDED 2011 AZ EMPLOYEES 8

9 The Orchard

244 N. Country Club Drive , Mesa , 85201 • 480-733-5938 • orchardaz.com PRINCIPAL Travis Mahaffey, owner FOUNDED 2009 AZ EMPLOYEES 8 HIGHEST-RANKING WOMAN No designee

10 The Apple Xchange

1821 E. Southern Ave., Tempe, 85282 • 602-492-7575 • theapplexchange. com PRINCIPAL Alan Chook, owner FOUNDED 2009 AZ EMPLOYEES 3 HIGHEST-RANKING WOMAN Susan Chook, co-owner, marketing manager

PROJECT MANAGER LEADS BY EXAMPLE AS A TEENAGER IN THE 1990S, Cas-

sondra Taylor fondly recalls working alongside her dad, an educator and librarian, who was involved in media technology crossover.

“I found technology to be fascinating,” she says.

It should come as no surprise that Taylor now leads a team of engineers as the senior project manager for Sentinel Technologies. But when she initially enrolled at Ferris State University in Big Rapids, Mich., she was planning to be an optometrist.

Taylor’s interest in technology eventually won out, and she switched majors to an integrated study of business and technology.

Following an internship with Sentinel, Taylor accepted a position at the company’s Chicago headquarters. A year later, she jumped at the chance to relocate to the Arizona office.

Now with Sentinel for 10 years, Taylor says, “The management at Sentinel is extraordinary.”

She adds that the core executive team has mostly remained intact, including 20-year veteran Brad Faubion, the general manager in Phoenix.

“Being part of an organization that has tremendous retention shows me that if you are committed to a path and you

put in the hard work and effort, you can continue to find success staying within the same organization,” she explains.

Taylor says she has developed a great relationship with her team of engineersg.

“Early on I had the opportunity to go out into the field with my team and work at customer sites,” she says. “This gave me a tremendous amount of respect for what they do.”

Taylor strives to lead by example.

“One of my mentors once told me, ‘Don’t ask people to do something that you are not willing to do yourself,’ and that really spoke volumes to me,” she says. “When my team gets into a tight spot or a crunch, I am not opposed to going out in the field and doing what needs to be done.”

Expecting her first child, a daughter, Taylor hopes to emulate her own mother.

“I had a working mom and thought she was a great example of how you really can find success in your career and still raise a family,” she says. “You are only limited by your desires.”

Taylor praises her parents for broadening her world by traveling, as a family, beyond the 3.61 square miles of Crystal Falls, Mich. Thus far, Taylor has visited 49 states, leaving Alaska as the lone state on her bucket list.

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M A N U FAC TU R I N G & TEC H N O LOGY IT suppliers, ranked by number of employees

1 Avnet Inc.

Patience Breinholt, Unicon Inc.

2211 S. 47th St., Phoenix, 85034 • 480-643-2000 • avnet.com FOUNDED 1987 EMPLOYEES 2,400 PRINCIPAL Rick Hamada, CEO HIGHEST-RANKING WOMAN MaryAnn Miller, senior vice president, chief human resources officer and corporate communications

2 Insight Enterprises Inc.

6820 S. Harl Ave., Tempe, 85283 • 800-467-4448 • insight.com FOUNDED 1988 EMPLOYEES 1,399 PRINCIPAL Ken Lamneck, president and CEO HIGHEST-RANKING WOMAN Glynis Bryan, chief financial officer

Commercial Inc., Communications Division 3 IES

2810 S. Roosevelt St. , Tempe , 85282 • 480-379-6200 • ies-co.com FOUNDED 1999 EMPLOYEES 250 PRINCIPAL Don Fishstein, president of communications division HIGHEST-RANKING WOMAN Debbie Randall, operations manager

4 OneNeck IT Solutions

5301 N. Pima Road, Suite 100, Scottsdale, 85250 • 480-315-3000 • oneneck.com FOUNDED 1993 EMPLOYEES 245 PRINCIPAL Phil La Forge, CEO HIGHEST-RANKING WOMAN Dawne Britney, vice president

VP AT HOME IN FAMILY-ORIENTED FIRM FAMILY BROUGHT PATIENCE Breinholt to Arizona. The desire to work for a company with a family atmosphere brought her to Unicon, where she is vice president of human resources.

In 1997, two years after graduating from Pennsylvania’s Edinboro University with a bachelor’s degree in psychology, Breinholt left Erie, Pa., to be closer to her sister Noel, who was enrolled at Arizona State University.

Breinholt had held a job since her early teens, but says, “When I first got to Arizona, I didn’t have a job, which is scary for me.”

She quickly landed an entry-level job with a large, multi-state company. She worked her way into management and, eventually, human resources.

Despite her success, working at a bigger company for three years made Breinholt realize that what she wanted was the tight-knit, “knowing everybody who works here” kind of atmosphere.

Breinholt heard about Unicon, a company of about 20 employees with no human resources department.

Unicon has since grown to more than 100 employees with a human resources department that Breinholt built from the ground up.

“Being able to start the HR department from scratch was very exciting for me,” she says.

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Despite its growth, Unicon “remains very family-oriented,” and Breinholt models a “do what needs to be done” attitude that spans the company.

Breinholt credits Unicon’s executive staff with helping advance her career.

She says CEO John Blakley and President Chris Franz have created an inviting work environment.

“Those two guys are just really great people and really good leaders,” she says.

Wanting not only to be a human resources leader but also a leader of the company, Breinholt actively seeks ways to foster both company and employee growth.

Focusing on employee relations helps the most. Being accessible to employees and understanding their issues has laid the foundation for creating policies and benefits that attract and retain talent.

“Watching the people I have been working with for the past 10 to 13 years grow in their career inspires me,” she says.

Continuing to develop her skills, Breinholt recently secured her Senior Professional Human Resources (SPHR) certification, which recognizes mastery of the strategic and policy-making aspects of human resource management.

She also seeks physical challenges.

Citng exercise as her main hobby

5 Konica Minolta

4415 E. Cotton Center Blvd., Phoenix, 85040 • 602-264-9631 • kmbs. konicaminolta.us FOUNDED 1995 EMPLOYEES 200 PRINCIPAL John Stringer, market vice president HIGHEST-RANKING WOMAN Lisa Matesky, market administration manager

6 Unicon Inc.

1760 E. Pecos Road, Suite 432, Gilbert, 85295 • 480-558-2400 • unicon.net FOUNDED 1993 EMPLOYEES 103 PRINCIPAL John Blakley, CEO HIGHEST-RANKING WOMAN Patience Breinholt, vice president of human resources

7 iT1 Source

4110 N. Scottsdale Road, Suite 300 , Scottsdale, 85251 • 480-777-5995 • it1. com FOUNDED 2003 EMPLOYEES 61 PRINCIPALS Bryan Clifton, Guy Steinbrink HIGHESTRANKING WOMAN Nancy Tokarz, controller

8 Sentinel Technologies

1241 W. Warner Road, Suite 112, Tempe, 85284 • 480-820-7141 • sentinel.com FOUNDED 1988 EMPLOYEES 38 PRINCIPAL Brad Faubion, general manager HIGHEST-RANKING WOMAN Cassondra Taylor, senior project manager

Technology Services 9 Enterprise

730 N. 52nd St., Suite 100, Phoenix, 85008 • 602-426-8600 • etechservices.com FOUNDED 1998 EMPLOYEES 32 PRINCIPAL James Siragusa, president and CEO HIGHESTRANKING WOMAN Renee Mullender, operations manager

10 Randstad Inc.

8601 N. Scottsdale Road, Suite 250, Scottsdale, 85252 • 480-776-3300 • randstadtechnologies.com FOUNDED 1984 EMPLOYEES 18 PRINCIPAL Jason Miller, managing director HIGHEST-RANKING WOMAN No designee

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M A N U FAC TU R I N G & TEC H N O LOGY Software firms, ranked by number of employees

1McKesson Corp.

4343 N. Scottsdale Road, Suite 150, Scottsdale, 85251 • 415-983-8300 • mckesson.com; mckessonspecialityhealth. com FOUNDED 1986 EMPLOYEES 750 PRINCIPAL Derek Rago, vice president and general manager, McKesson Patient Relationship Solutions HIGHEST-RANKING WOMAN Heather Morel, vice president and general manager, Health Informatics | Reimbursement, Access and Safety Services, McKesson Specialty Health

Elizabeth Pitt, Infusionsoft

2 JDA Software Group Inc.

14400 N. 87th St. , Scottsdale, 85260

• 480-308-3000 • jda.com FOUNDED 1985 EMPLOYEES 454 PRINCIPAL Hamish Brewer, CEO HIGHEST-RANKING WOMAN Jean Yatska, group

vice president of product management

3 Infusionsoft Inc.

1260 S. Spectrum Blvd., Chandler, 85286 • 866-800-0004 • infusionsoft.com FOUNDED 2001 EMPLOYEES 428 PRINCIPAL Clate Mask, CEO, co-founder HIGHESTRANKING WOMAN Elizabeth Pitt, sr vice president of customer delight

4 Lumension Security Inc.

8660 E. Hartford Drive, Suite 300, Scottsdale, 85255 • 480-970-1025 • lumension.com FOUNDED 1991 EMPLOYEES 128 PRINCIPAL Pat Clawson, chairman, CEO HIGHEST-RANKING WOMAN Colleen Shannon, CFO

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McMurry/TMG

1010 E. Missouri Avenue, Phoenix, 85014 • 602-395-5850 • mcmurry.com; tmgcustommedia.com FOUNDED 1984 EMPLOYEES 100 PRINCIPAL Fred Petrovsky, COO HIGHEST-RANKING WOMAN Beth Tomkiw, executive vice president and chief creative officer

6 ICM Document Solutions

4320 E. Cotton Center Blvd., Suite 106, Phoenix, 85040 • 602-678-1978 • icmdocs .com FOUNDED 1988 EMPLOYEES 82 PRINCIPAL Phil Harrington, CEO, founder HIGHESTRANKING WOMAN Linda Matson, Kristin Macedo, Paula Escoto

7 Computer Guidance Corp.

15035 N. 75th St., Scottsdale, 85260

• 480-444-7000 • computerguidance.com FOUNDED 1981 EMPLOYEES 65 PRINCIPAL Mike Bihlmeier, president HIGHEST-RANKING WOMAN

Victoria Satran, vice president of marketing

8 Appointment-Plus

15300 N. 90th St., Suite 100, Scottsdale, 85260 • 800-988-0061 • appointment-plus.com FOUNDED 2001 EMPLOYEES 61 PRINCIPAL Bob La Loggia, CEO, founder HIGHEST-RANKING WOMAN Debbie James, vice president finance

9 Gate 6

23460 N. 19th Avenue, Suite 110, Phoenix, 85027 • 623-572-7725 • gate6. com FOUNDED 1996 EMPLOYEES 31 PRINCIPAL Mammish Mamnani, CEO, founder HIGHEST-RANKING WOMAN Rebecca Heft, strategy director

10 360 Cloud Solutions

14350 N. 87th St., Suite 165, Scottsdale, 85260 • 480 295-3420 • 360cloudsolutions.com FOUNDED 2007 EMPLOYEES 28 PRINCIPAL Tom Lewis , CEO HIGHEST-RANKING WOMAN Erin Compton, COO, operations manager

GROWING CULTURE OF IDEAS, SERVICE ELIZABETH PITT’S MISSION is simple: “To be the best version of myself so I can change the world.”

Sound like words from an overly optimistic grad at commencement?

Not by a long shot. Pitt, senior vice president for customer delight at Infusionsoft, is a seasoned professional who has a savvy business acumen infused with a pure joy for life.

Pitt’s resume boasts an MBA from the University of Chicago Booth School of Business, combined with more than 20 years of experience. This includes a senior associate position with McKinsey & Company and a director of product management position with Intuit.

Pitt’s enthusiasm stems from her love of capitalism. She relishes bringing people with a need together with those in a position to serve.

“It’s not counting the dollars and cents,” she says. “It’s changing the world for people. And the way to change the world is opening your heart and serving to the best of your ability —that follows every great company and that follows every great individual who has a truly fulfilling life.”

Pitt was raised in a culture of serving and healing fostered by her mother, who worked as a trauma nurse, and her father, a police officer.

“My mom could take people from the brink of death and bring them back

to life,” Pitt recalls. “My dad asked me the philosophical questions: What are we creating? How are we changing the world?”

In 2009, this servant healer mindset led Pitt to found Growth Choice Enterprises — a growth consulting, coaching and training company.

Then Pitt experienced what she would term a “miraculous service exchange.”

She sought help for her business from Infusionsoft, a company dedicated to helping small businesses succeed. In turn, Infusionsoft hired Pitt as a consultant.

The relationship blossomed and Pitt accepted an executive role in 2013.

Pitt now serves as the voice of the customer at the executive table and enjoys facilitating the creative process.

“It’s not one person who has the big ideas and everyone else executes,” she says.

Likening herself to a curator of a museum, Pitt says, “As a leader, I always start with the purpose in mind: Why are we doing this? And then I invite the genius of my team and curate the answer.”

Pitt’s zest for life extends beyond work. She enjoys family and cooking.

She is a certified sommelier and competes in sprint triathlons. Pitt admits to having a full plate, but says, “I love everything I do! When passion is present, time is not relevant!”

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E DUCATI O N Private schools, ranked by enrollment

1 Northwest Christian School

Tanya Bartlett, Notre Dame Preparatory

16401 N. 43rd Ave., Phoenix • 602-978-5134 • ncsaz.org FOUNDED 1980 AZ EMPLOYEES 92 ENROLLMENT 1,410 AZ CAMPUSES 1 PRINCIPAL Geoff Brown, superintendent HIGHEST-RANKING WOMAN Dawna Underwood, elementary Principal

2 Brophy College Preparatory

4701 N. Central Ave., Phoenix • 602-264-5291 • brophyprep.org FOUNDED 1928 AZ EMPLOYEES 150 ENROLLMENT 1,275 AZ CAMPUSES 1 PRINCIPAL The Rev. Edward Reese, S.J., president HIGHEST-RANKING WOMAN Adria Renke, vice president

Solano Preparatory School 3 Rancho

9180 E. Via de Ventura, Scottsdale • 480646-8200 • ranchosolano.com FOUNDED 1954 AZ EMPLOYEES 200 ENROLLMENT 1,137 AZ CAMPUSES 4 PRINCIPAL AND HIGHESTRANKING WOMAN Dr. Audrey Menard, head of school

4 Xavier College Preparatory

4710 N. Fifth St., Phoenix • 602-2773772 • xcp.org FOUNDED 1943 AZ EMPLOYEES 155 ENROLLMENT 1,163 AZ CAMPUSES 1 PRINCIPAL AND HIGHEST-RANKING WOMAN

EDUCATOR RETURNS TO WORK SHE LOVES FINDING HER WAY BACK to educa-

tion—doing what she really loves— took Tanya Bartlett on a journey that lasted more than a decade.

Bartlett, Notre Dame Preparatory’s director of curriculum and instruction, remained open to new possibilities during that time, staying no more than three years in any one place.

Graduating from the University of Arizona in 1989 with a history degree, Bartlett embarked on an educator’s path, teaching at St. Catherine of Siena in Phoenix for a year on a provisional certificate.

Then she got sidetracked. Instead of becoming certified, she teamed with David Roth and later Oliver North as a nonfiction book researcher. Next stop, Pennsylvania, as a senior researcher for Rodale Inc., a magazine and book publisher.

She then returned to Arizona to manage her mom’s restaurant. Next, she tested the medical profession, taking a position at Scottsdale Healthcare.

Finally, in 2003, Bartlett reached a turning point. Considering further training in healthcare or returning to magazine work, she recalled the advice of her grandfather, who had recently passed.

“My grandfather—the preeminent Renaissance man—said, ‘If you do what you love, you will always be happy,’” she says.

“I thought, ‘What do I love?’ – the thing that came back to my mind was that year of teaching at St. Catherine’s in Phoenix.

So within the week, I started working on

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my post doc in secondary education.”

Bartlett then accepted a teaching position at Notre Dame Preparatory. Now in her 14th year, she’s never looked back.

“Notre Dame has just been a great experience for me,” she says.

An administrator who continues to teach AP government, Bartlett is passionate about helping students do something they never imagined.

Her award winning Legislative Action Project, challenging students to write a bill and get it passed through the Arizona Legislature, demonstrates her commitment to that goal.

“That’s what I want for my students— to be engaged, to know they have something to say, and then to share it with those in power,” she says. “They don’t have to wait. We always say, ‘You are the future,’ but it can start now.”

Having recently spent a month in the United Republic of Tanzania, in Africa, visiting a wide-range of schools, and a year in Siena, Italy, studying Dante’s “Divine Comedy,” Bartlett says her own life transcends anything she could have imagined.

As a leader of instruction and curriculum, Bartlett makes time to stroll through Notre Dame’s campus, keeping relationship-building a priority.

“In all situations there is a human being,” she says. “I think it’s important to look at each human being as unique and placed in your path for a reason.”

Sister Joan Fitzgerald, BVM, principal

5 Notre Dame Preparatory

9701 E. Bell Road, Scottsdale • 480-634-8200 • notredamepreparatory .org FOUNDED 2002 AZ EMPLOYEES 102 ENROLLMENT 852 AZ CAMPUSES 1 PRINCIPAL Jim Gmelich, Principal HIGHEST-RANKING WOMAN Tanya Bartlett, assistant principal for curriculum and instruction

Christian Academy 6 Scottsdale

14400 N. Tatum Blvd., Phoenix • 602-9925100 • scottsdalechristian.org FOUNDED 1968 AZ EMPLOYEES 78 ENROLLMENT 837 AZ CAMPUSES 1 PRINCIPAL Chet Crane, superintendent HIGHEST-RANKING WOMAN Sheri Moy, elementary principal

7 Joy Christian School

21000 N. 75th Ave., Glendale • 623-561-2000 • joyschool.org FOUNDED 1984 AZ EMPLOYEES 60 ENROLLMENT 820 AZ CAMPUSES 1 PRINCIPAL Scott Brown, general manager HIGHEST-RANKING WOMAN Kim Youngs, high school academic adviser

8 Phoenix Country Day School

3901 E. Stanford Drive, Paradise Valley • 602-955-8200 • pcds.org FOUNDED 1961 AZ EMPLOYEES 133 ENROLLMENT 720 AZ CAMPUSES 1 PRINCIPAL Andrew Rodin, headmaster HIGHEST-RANKING WOMAN Roz Abero, assistant head of school for external affairs

9 Seton Catholic Preparatory

1150 N. Dobson Road, Chandler • 480-963-1900 • setoncatholic.org FOUNDED 1954 AZ EMPLOYEES 70 ENROLLMENT 580 AZ CAMPUSES 1 PRINCIPAL AND HIGHEST-RANKING WOMAN Patricia Collins, principal

Thomas the Apostle Catholic School 10 St.

4510 N. 24th St. , Phoenix • 602-954-9088 • staphx.org FOUNDED 1953 AZ EMPLOYEES 62 ENROLLMENT 500 AZ CAMPUSES 1 PRINCIPAL AND HIGHEST-RANKING WOMAN

Mary Coffman, principal

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Step

E DUCATI O N Charter schools, ranked by enrollment

Tamara Becker, Sequoia Schools

1 Imagine Schools

18052 N. Black Canyon Highway, Phoenix • 602-547-7960 • imagineschools.com FOUNDED 2004 AZ EMPLOYEES 780 ENROLLMENT 8,000 AZ CAMPUSES 14 PRINCIPALS Monte Lange & Dr. Brad Uchacz, executive vice-presidents HIGHESTRANKING WOMEN Heidi Lindsay, Sherry Ruttinger

Traditional Charter Schools 2 Legacy

3201 S. Gilbert Road, Chandler • 480-270-5438 • legacytraditional.org FOUNDED 2007 AZ EMPLOYEES 650 ENROLLMENT 7,700 AZ CAMPUSES 8 PRINCIPAL Bill Bressler, superintendent, chief academic officer HIGHEST-RANKING WOMAN Teresa Tate, chief operations officer

3 Great Hearts Academies

3102 N. 56th St., Suite 300, Phoenix • 602-

438-7045 • greatheartsaz.org FOUNDED 2002 AZ EMPLOYEES 749 ENROLLMENT 7,500 AZ CAMPUSES 16 PRINCIPAL Daniel Scoggin, CEO HIGHEST-RANKING WOMAN Kiann Mapes, chief talent officer

4 BASIS Charter Schools

MEETING THE NEEDS OF EVERY STUDENT District.

Becker then ran a privately funded grant program through Helios Education Foundation, promoting secondary training and education for young people in rural Arizona.

She demonstrated tenacity early in her teaching career.

“I realized I wasn’t a strong math teacher so I took it upon myself to work with our district math specialist and attend conferences,” she says. “In my last year at Kyrene, I was actually the academic interventionist focusing on math instruction.”

In her current position, Becker enjoys being part of a team formed to change the culture and break the cycle of poverty for students at Children First Academy of Phoenix.

“We have really managed to cultivate the program,” she says.

Moving forward, Becker plans make Sequoia her home. “I want to continue That passion started in high school, to help this organization develop and where teachers who noticed her spark grow—that is the fire in my belly.” exposed Becker to a variety of opportuShe credits Ron Neil, the former sunities to work with children and teach.

By the time she reached Edkey, Becker perintendent of EdKey, who recently died, as a source of her ongoing inspirahad a full resume. After a two-year spetion. cial education internship in New York, “I will work each and every day from she took an elementary teaching posinow until I choose to retire to uphold tion with the Kyrene School District. the ideas and beliefs Ron had,” she says.

Next, she moved into administration, “Every child can learn and every child where she first served as an assistant can be successful.” principal and later as director of special education in the Higley Unified School MICHELE LYALL TAMARA BECKER, assistant super-

intendent for EdKey, Inc. (Sequoia Schools), is determined to help students reach their potential.

Directly overseeing the Children First Academies of Phoenix and Tempe, schools that cater to the unique needs of children who are homeless or living in poverty, and the Sequoia Pathfinder Academy, scheduled to open in 2014, Becker is no stranger to challenge.

She takes pride in working for Edkey because of its commitment to meeting the needs of every student.

“What makes the Edkey organization so unique is that we have so many different schools with all different approaches to educating students,” she says. “But because we are consistent with our vision and mission, we can serve every student and always uphold our core values.”

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7975 N. Hayden Road, Suite B-121, Scottsdale • 480-767-7696 • basisschools.org FOUNDED 1998 AZ EMPLOYEES 700 ENROLLMENT 7,000 AZ CAMPUSES 12 PRINCIPAL AND HIGHESTRANKING WOMAN Olga Block, co-founder and co-CEO

Online High School & Middle School 5 Primavera

2471 N. Arizona Ave., Chandler • 480-456-6678 • gothighschool.com, gotmiddleschool.com

FOUNDED 2001 AZ EMPLOYEES 325 ENROLLMENT 5,700 AZ CAMPUSES online + blended learning facility PRINCIPAL Damien Creamer, CEO and founder HIGHEST-RANKING WOMAN Maveonian

"Mori" Creamer , COO/superintendent

Virtual Academy and Insight Academy 6 Arizona

99 E. Virginia Ave., Phoenix • 480-399-7900 • k12.com/azva FOUNDED 2003 AZ EMPLOYEES 263 ENROLLMENT 5,567 AZ CAMPUSES online + 22 blended learning sites PRINCIPAL AND HIGHESTRANKING WOMAN Cindy Wright Carter, head of school - interim

7 Edkey, Inc. (Sequoia Schools)

1460 S. Horne, Mesa • 480-461-3200 • edkey.org FOUNDED 1996 AZ EMPLOYEES 520 ENROLLMENT 5,326 AZ CAMPUSES 17 PRINCIPAL Doug Pike, CEO HIGHEST-RANKING WOMAN Tamara Becker, assistant superintendent

8 EduPrize Schools

580 W. Melody Ave., Gilbert • 480-813-9537 • eduprizeschools.net FOUNDED 1995 AZ EMPLOYEES 379 ENROLLMENT 3,782 AZ CAMPUSES 2 PRINCIPAL AND HIGHEST-RANKING WOMAN Lynn Robershotte, co-founder, superintendent

9 Benjamin Franklin Charter Schools

690 E. Warner Road, Building 9, Suite 141, Gilbert • 480-632-0722 • benjaminfranklincharterschool.com FOUNDED 1995 AZ EMPLOYEES 225 ENROLLMENT 2,570 AZ CAMPUSES 4 PRINCIPAL Eddie Farnsworth, President HIGHEST-RANKING WOMAN Dr. Rebekah Baker, director of curriculum and instruction

Connections Academy Charter School 10 Arizona

335 E. Germann Road, Suite 140, Gilbert • 480-782-5842 • connectionsacademy.com/ arizona-school FOUNDED 2003 AZ EMPLOYEES 70 ENROLLMENT 1,962 AZ CAMPUSES 1 PRINCIPAL AND HIGHEST-RANKING WOMAN Kerri Wright, principal

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Steps can help boost productivity, credibility

YOU R LE A D E RS H I P Smart strategies

BEST LEADERS MANAGE THEIR TIME EFFECTIVELY

BY SUZANNE PETERSON

O

ne thing I notice about great leaders is that — no matter how demanding their schedule and how busy they are — they always appear to have it “all together.” They never appear frazzled or disorganized. They respond to requests quickly, keep appointments, show up on time and are always prepared.

Many believe achieving this level of calm and control comes at a cost, including more hours away from home, less time to re-energize or sleep, and certainly less time to work on strategic priorities as technology drags them into 24/7 reactionary mode. Not so. In fact, the best leaders don’t suffer from these problems because they have been coached to manage their time differently.

If finding more time to lead is your challenge, then try the following: Make time to be unavailable. Great leaders understand that accessibility is different from availability. Accessibility means people can always find you when they need you. This is indeed a positive leadership attribute because people might need you for urgent matters. Availability, on the other hand, means you drop everything to accommodate others, and it is not a prerequisite of great leadership. Instead, great leaders recognize the need to dedicate time each day to be unavailable to virtually every person and every device. They use this period to focus and do their most important work, or to simply think and process.

Say “no” more. Many leaders incorrectly accept that being invited to meetings when their presence isn't really necessary is just part of the job. Although they recognize they should say no, they aren’t sure how to do it gracefully. Try these ideas: Rather than simply declining a request, say what you can do instead (e.g., “I can't attend the meeting, but I’d be happy to send you a few key points offering my perspective”). Alternatively, do some digging before saying yes to a request. Ask for an agenda for the upcoming meeting, or ask what your role in the

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meeting will be. Finally, ask a member of your team to attend the meeting, but only if for a higher-level reason. The point is: Become more comfortable demanding an understanding of whether your time is being well spent.

Managing meetings you do need to attend. If it’s your meeting, then run it on time without fail, and don't spend time catching up people who are late. Do this even when the late-comers are senior to you. They will respect it, and other attendees will appreciate it. Also, make your meetings count. Have a clear goal of what you want to achieve, and hold yourself accountable for achieving it.

Use technology differently.

Although e-mail and other media (e.g., text, instant messaging, social media) may seem efficient in the eyes of the sender, they are often ineffective from the receiver's point of view. Avoid e-mail volley and focus on making sure e-mails all take less than five minutes to write. Less time on technology devices means more time to really connect with people.

In summary, recognize that managing your time effectively is not just about helping to boost your own productivity. It’s also about perceptions. Managing time contributes to building a reputation of calm, which directly affects your credibility and reputation with those who follow you.

Suzanne Peterson is an associate professor in the Management Department of the W.P. Carey School of Business at Arizona State University.

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E DUCATI O N Colleges and universities, ranked by enrollment

Laura Huenneke, Northern Arizona University

1 University of Phoenix

4025 S. Riverpoint Parkway, Phoenix, 85040 • 866-766-0766 • phoenix. edu FOUNDED 1976 AZ EMPLOYEES 7,123 ENROLLMENT 301,000 PRINCIPAL Bill Pepicello, president HIGHEST-RANKING WOMAN Ruth Veloria, executive dean, school of business

2 Arizona State University

300 E. University Drive, Tempe, 85287

• 480-965-9011 • asu.edu FOUNDED 1885 AZ EMPLOYEES 8,720 ENROLLMENT 76,771 PRINCIPAL Michael Crow, president HIGHESTRANKING WOMAN Christine Wilkinson, senior

vice president, secretary of the university and president of the ASU alumni association

3 Grand Canyon University

3300 W. Camelback Road , Phoenix, 85017 • 602-589-2300 • gcu.edu FOUNDED 1949 AZ EMPLOYEES 3,000 ENROLLMENT 58,200 PRINCIPAL Brian Mueller, president, CEO HIGHEST-RANKING WOMAN Sarah Boeder, executive vice president of operations

4 University of Arizona

The University of Arizona, Tucson, 85721 • 520-621-2211 • arizona.edu FOUNDED 1885 AZ EMPLOYEES 12,291 ENROLLMENT 40,621 PRINCIPAL AND HIGHESTRANKING WOMAN Ann Weaver Hart, president

FINDING SUCCESS BY OPENED DOORS WHAT DO ECOSYSTEMS AND univer-

sities have in common? A lot, according to Dr. Laura Huenneke, provost and vice president for academic affairs at Northern Arizona University.

An ecosystem scientist, Huenneke sees the university as a complex organism, with all its bits and pieces, but an organism that also interacts with the community, the state and the public.

She says this perspective helps her lead by reminding people of the big picture, the overall institution, of which they’re a part.

A first-generation college student, Huenneke says her parents played a role in this vision. They promoted education and “working for something bigger than oneself and a hope of building something better.”

Huenneke never could have dreamed of the path her life would take.

“So much of it is being willing to walk through the doors that other people opened for me,” she says.

Huenneke walked through many doors during her lifetime, starting with the one that led outside.

Growing up in suburban St. Louis, Mo., Huenneke spent “many, many hours out in the woods—watching the birds, the trees, the wildflowers, the seasons.”

That experience gave Huenneke a love of nature and triggered a desire to study

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biology. In 1983, she earned her doctorate in ecology and evolutionary biology at Cornell University.

Since coming to NAU from New Mexico State University in 2003, Huenneke has served as dean for the College of Arts and Sciences, as founding dean of the College of Engineering and Natural Sciences and as vice president for research.

In 2012 she began her current role as provost.

Huenneke considers her role as founding dean of the College of Engineering and Natural Sciences a highlight.

“Never in a million years would I have applied for a job as an engineering dean.

The door opens. You walk through it, and you find out what an incredible, exciting opportunity it is," she says.

Huenneke says commencement embodies her belief in public higher education.

“Watching those hundreds and thousands of students walking across the stage, taking their increased skills, their deeper understanding of the world back to their communities where they can be contributors, where they can be leaders—that’s the real legacy we are leaving here,” she says.

Now, Huenneke satisfies her urge to be out of doors by gardening, running and traveling, including camping with her husband Stephen.

5 Northern Arizona University

S. San Francisco St., Flagstaff, 86011

• 928-523-9011 • nau.edu FOUNDED 1899 AZ EMPLOYEES 2,679 ENROLLMENT 26,606 PRINCIPAL John Haeger, president HIGHESTRANKING WOMAN Laura Huenneke, provost

6 Midwestern University

19555 N. 59th Avenue , Glendale, 85308 • 623-572-3353 • midwestern. edu FOUNDED 1995 AZ EMPLOYEES 591 ENROLLMENT 2,984 PRINCIPAL AND HIGHESTRANKING WOMAN Kathleen H. Goeppinger, president, CEO

Still University of Health Sciences 7 A.T.

5850 E. Still Circle , Mesa, 85206 • 480219-6000 • atsu.edu FOUNDED 1892 AZ EMPLOYEES 355 ENROLLMENT 2,140 PRINCIPAL Craig Phelps, DO, president HIGHEST-RANKING WOMAN Kay Kalousek, DO, dean of School of Osteopathic Medicine

8 DeVry University

2149 W. Dunlap Avenue, Phoenix, 85021 • 602-870-9222 • devry.com FOUNDED 1967 AZ EMPLOYEES 155 ENROLLMENT 1,565 PRINCIPAL Craig Jacob, Phoenix metro president HIGHEST-RANKING WOMAN No designee

School of Global Management 9 Thunderbird

1 Global Place , Glendale, 85306 • 602-9787000 • thunderbird.edu FOUNDED 1946 AZ EMPLOYEES 227 ENROLLMENT 1,015 PRINCIPAL Larry E. Penley, president, chief academic officer HIGHEST-RANKING WOMAN Rebecca Henriksen, vice president of enrollment and student services management

10 Ottawa University

10020 N. 25th Avenue, Phoenix, 85021 • 602-371-1188 • ottawa.edu FOUNDED 1977 AZ EMPLOYEES 35 ENROLLMENT 331 PRINCIPAL Peggy Lanzone, campus director HIGHEST-RANKING WOMAN Donna Levene, vice president for regulatory and governmental affairs

MICHELE LYALL

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E DUCATI O N Community colleges, ranked by enrollment

Kishia Brock, Rio Salado College

AN INNOVATOR IN ONLINE EDUCATION KISHIA BROCK SAYS SHE has truly grown up in the community college system.

The vice president of student affairs for Rio Salado College not only refers to her 17-year tenure at Rio Salado but also to her start in education at Glendale Community College.

During her senior year of high school, Brock, then 18, was living on her own, holding down multiple jobs, finishing high school and competing on the swim team.

A teammate described Brock’s situation to her parents, who offered their home to Brock rent-free if she committed to putting her education first. Brock recalls it as one of the pivotal moments in her life.

As it turns out, her friend’s parents were both professors at Glendale Community College.

“That experience really opened my eyes to the benefit of education,” she says. “I had gone from an environment that didn’t really focus (on education), to living with two college professors where college was expected — and that made a huge difference in where I ended up and the fact that I even went to college.”

In 1997, after graduating from Northern Arizona University and returning from Spain, Brock put her bachelor’s degree in Spanish to work as a bilingual academic adviser for Rio Salado, the nation’s largest online public community

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college.

She says being in the forefront of online education made Rio fertile ground for advancement in the late-1990s.

As soon as she got into the position of adviser, she realized she had found her calling, particularly since she would have an opportunity to work with students, like herself, who were at risk or first generation.

In her current position at Rio Salado, Brock enjoys shaping policies and course offerings, and influencing how the school delivers curriculum.

Early in her career Brock and her team created an online advising tool that, at the time, was cutting edge. Since those early days, Brock has had the opportunity to share much of her innovative work by speaking at conferences about online student services and retention.

Having recently earned her doctorate in leadership for higher education, Brock has set her sights on new challenges: training for a mini-triathlon and acting as co-leader for her daughter’s Girl Scout troop.

“I feel incredibly grateful to have been involved from the very beginning with that first college class that I took to where I am today,” she says. “I feel grateful that I have been involved with Maricopa Community Colleges and Rio Salado Community College.”

MICHELE LYALL

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E DUCATI O N Community colleges, ranked by enrollment

1 Rio Salado College

2323 W. 14th St., Tempe, 85281 • 480517-8000 • riosalado.edu FOUNDED 1978 AZ EMPLOYEES 495 ENROLLMENT 65,047 PRINCIPAL Chris Bustamante, president HIGHEST-RANKING WOMAN Kishia Brock, vice president of student affairs

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Mesa Community College

1833 W. Southern Ave., Mesa, 85202 • 480-461-7000 • mesacc.edu FOUNDED 1965 AZ EMPLOYEES 706 ENROLLMENT 40,000 PRINCIPAL Dr. Shouan Pan, president HIGHEST-RANKING WOMAN Dr. Sonya Pearson, vice president of student affairs

3 Glendale Community College

6000 W. Olive Ave., Glendale, 85302 • 623-845-3000 • gccaz.edu FOUNDED 1965 AZ EMPLOYEES 581 ENROLLMENT 31,666 PRINCIPAL AND HIGHEST-RANKING WOMAN Irene Kovala, president

Community College 4 Chandler-Gilbert

2626 E. Pecos Road, Chandler, 85225 • 480-732-7000 • cgc.edu FOUNDED 1992 AZ EMPLOYEES 350 ENROLLMENT 19,791 PRINCIPAL AND HIGHEST-RANKING WOMAN Linda Lujan, president

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I feel incredibly grateful to have been involved from the very beginning with that first college class that I took to where I am today."

KISHIA BROCK Rio Salado College

5 Phoenix College

1202 W. Thomas Road, Phoenix, 85013 • 602-285-7800 • phoenixcollege.edu FOUNDED 1920 AZ EMPLOYEES 351 ENROLLMENT 12,676 PRINCIPAL AND HIGHEST-RANKING WOMAN Anna Solley, president

6 Scottsdale Community College

9000 E. Chaparral Road, Scottsdale, 85256 • 480-423-6000 • scottsdalecc.edu FOUNDED 1970 AZ EMPLOYEES 381 ENROLLMENT 10,000 PRINCIPAL AND HIGHEST-RANKING WOMAN Jan Gehler, president

Valley Community College 7 Paradise

18401 N. 32nd St., Phoenix, 85032 • 602-7876500 • paradisevalley.edu FOUNDED 1987 AZ EMPLOYEES 225 ENROLLMENT 10,000 PRINCIPAL Paul Dale, president HIGHEST-RANKING WOMAN Mary Lou Mosley, vice president of academic affairs

Mountain Community College 8 Estrella

3000 N. Dysart Road, Avondale, 85392 • 623935-8000 • estrellamountain.edu FOUNDED 1992 AZ EMPLOYEES 227 ENROLLMENT 8,832 PRINCIPAL Ernest Lara, president HIGHESTRANKING WOMAN Susan Tavakoli, vice president of administrative services

Mountain Community College 9 South

7050 S. 24th St., Phoenix, 85042 • 602-2438000 • southmountaincc.edu FOUNDED 1978 AZ EMPLOYEES 198 ENROLLMENT 7,338 PRINCIPAL AND HIGHEST-RANKING WOMAN Shari Olson, president

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YOU R MO N E Y Planning ahead

STRATEGIES TO BUILD A BETTER FINANCIAL FUTURE

BY RUSS WILES

M

oney-oriented resolutions can be hard to keep. Maybe this year will be different.

It’s hard to build up a cash reserve or pad your retirement account, but a gradually improving economy and a stronger job market could give more people wiggle room to achieve their financial goals.

Here are objectives worthy of attention:

Union — at annualcreditreport.com.

Make credit monitoring a routine exercise. Check bank and credit-card statements regularly. Set up free account alerts that notify you of transactions, including those you might not have made. Shred unneeded documents containing account numbers or other sensitive information.

Build an emergency fund

Focus on retirement

The first step is to save enough cash that you have a rainy-day fund for emergencies. As simple as it sounds, plenty of people still haven't made it this far. Only about half of the respondents to a 2013 survey by the Employee Benefit Research Institute said they could definitely come up with $2,000 within a month.

How big of a fund partly depends on how long you might require to land another job if you lost your current position. At a minimum, your rainy-day stash should be able to cover three months' worth of living expenses, but for prudence, aim for up to a year. Get there by saving at least 5 percent of your paycheck, though 10 percent is better.

Save automatically

Whether the goal is an emergency reserve or an objective such as retirement planning, it’s easier to accomplish the task if you don't think about every transaction. Have money diverted regularly from your paycheck or bank account. If you already invest in a workplace 401(k)type plan, you know the drill.

Open a separate account dedicated to savings and try not to touch it. Add money regularly and increase it gradually.

Also, try to add windfalls such as yearend bonuses or income-tax refunds.

Bolster credit defenses

It’s smart to check your credit reports every now and then. Given security breaches such as the ones reported

by Target and the Maricopa Community Colleges, this exercise has become more critical. Check your records for accounts you didn’t open or other erroneous information. You can order one free report each year from each of the three credit bureaus — Equifax, Experian and Trans

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Reducing debt and building up cash remain short-term priorities for millions of Americans. But after these goals have been met, start looking longer term.

Many people would be wise to pump up their retirement-account balances.

Tax laws encourage this. Investments in retirement plans generally grow tax deferred, and you can qualify for taxdeductible contributions to workplace 401(k) plans and, possibly, individual retirement accounts. Contribute at least enough to your 401(k) plans to qualify for employer matching funds.

Be sensitive to fees

Banks, credit unions, credit-card companies and other financial entities levy fees for bounced checks, out-of-network ATM charges, late payments and other things. Most are avoidable if you plan and make payments on time. Many firms let you set up alerts if you’re at risk of missing a deadline or exceeding your balance. Consumers find fees annoying But although bank fees can be irritating, investment fees could exert a larger dollar drag over time. Workplace 401(k) retirement balances can run into the tens of thousands of dollars, possibly higher, so paying even an extra half-percentage point can add up over time. Mutual funds are the mainstays of retirement accounts. As a general rule, avoid stock funds charging more than 1 percent annually or bond funds with expenses above 0.5 percent.

Spread it around

Millions of Americans have remained overly conservative with their investments — and they’ve paid the price with low yields on bank accounts. Stocks, real estate and other growth assets invariably

7 TIPS FOR MAKING RESOLUTIONS STICK Here are tips that can help you follow through with financial resolutions:

1. Research any needed information that will help you reach a goal, before you start.

2. Set goals that are simple and measurable and in small-enough increments that you can see progress.

3. Write down your goals and track them. Monthly increments work well for budgeting and other financial objectives.

4. Think about where you'd like to be a year from now, then work backward and map out steps along the way. Visualize the process with index cards, screen savers, sticky notes or other props.

5. Discuss your goals with people who can offer support and encouragement. A buddy can also keep you motivated and provide accountability. A financial adviser also can fill this role.

6. Plan on pursuing your goals for at least three months, possibly longer, to change behavior permanently.

7. Recognize that you will face obstacles and will stumble. The key is to get back up.

gain ground over time, though they don’t always provide a comfortable ride along the way.

One solution is to hold a mix of assets.

Think of a pyramid, where conservative vehicles form the foundation with smaller amounts of more volatile assets as you move higher up — investments such as stocks that provide superior returns over time. Investment portfolios work best when they’re balanced and diversified, which requires that you make use of building blocks including stocks/stock mutual funds, different types of bond investments and perhaps rental real estate, gold and more.

One rule of thumb is to hold growth Continues on page 67

WHO’S WHO IN BUSINESS 2014

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H E A LTH CA R E Dental insurance, ranked by 2012 premiums

Barbara Crawford, United Concordia Dental

1 Delta Dental of Arizona

5656 W. Talavi Blvd., Glendale, 85306 • 602-938-3131 • deltadentalaz.com FOUNDED 1972 2012 PREMIUMS $87.3 million PRINCIPAL Allan Allford, president and CEO HIGHEST-RANKING WOMAN Sandi Perez, Ph.D., vice president of communications and community benefit

Dental Health Plan of Arizona Inc. 2 Cigna

25500 N. Norterra Drive, Building B, Phoenix, 85085 • 623-277-1000 • cigna. com FOUNDED 1972 2012 PREMIUMS $14 million PRINCIPAL Edward Kim, president and general manager HIGHEST-RANKING WOMAN Stephanie Gorman, regional vice president of underwriting for medical, life, disability and client informatics

Dental Services Inc. 3 Employers

3430 E. Sunrise Drive , Tucson, 85718 • 602-248-8912 • mydentalplan.net FOUNDED 1974 2012 PREMIUMS $11.6 million PRINCIPAL AND HIGHEST-RANKING WOMAN Elizabeth Stambaugh, director of operations

4 HumanaDental Insurance IMPROVING LIVES, ONE SMILE AT A TIME AS A YOUNG GIRL growing up in

Nebraska, Barbara Crawford watched as her dad went off to work every day at Mutual of Omaha. He liked working for the insurance company, she recalls, and so from an early age she, too, developed an appreciation for the industry.

After graduating from the University of Nebraska-Omaha in 1984, she followed in her dad’s footsteps and took a job with Mutual of Omaha in the actuarial department.

“Working there, it opened my eyes to all the different careers you could choose within the insurance industry,” Crawford says.

After relocating to Arizona in 1988, Crawford worked for a medical HMO carrier and then an insurance broker. In 1991, she began her dental insurance career with a national carrier. After surviving two acquisitions, with a third on the horizon, she decided it was the opportune time to make a change.

One of her previous bosses called and asked if Crawford was interested in opening the Arizona and New Mexico markets for United Concordia. She jumped at the chance to work for some of the best people in the industry and took the job in August 1997.

In her current role as national director of business development, she says she truly enjoys coming to work every

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day.

“This company has been very good to me,” Crawford says. “I really like the fact that I can meet new people every day, and can help deliver the message of oral wellness and its link to overall wellness. I tell people that what I’m doing is not like life or death, but I’m working to improve peoples’ lives one smile at a time.”

Although dental insurance companies like United Concordia will naturally go through cycles, Crawford says she never lets the lulls interfere with her passion for her work.

“No matter what cycle we are in, I always make sure to deliver on what I promise, and I never burn bridges,” she says.

When Crawford is not busy working, she likes getting out and hitting the links with her husband and girlfriends, and spending time with her 13-year-old son.

Looking back to her formative years in Nebraska, Crawford is proud of how far she’s come. She credits her coworkers and bosses for helping her succeed, and for always “having my back 100 percent.”

“Whether it’s two lives or 60,000 lives, I’m working hard to consistently make a positive contribution to the bottom line of the company,” she says. “I’m very proud of that accomplishment.”

20860 North Tatum Blvd., Suite 400, Phoenix, 85050 • 480-515-6400 • humanadental.com FOUNDED NA 2012 PREMIUMS $11 million PRINCIPAL DND HIGHEST-RANKING WOMAN No designee

5 United Concordia Dental

2198 E. Camelback Road, Suite 260, Phoenix, 85016 • 602-667-2209 • unitedconcordia.com FOUNDED 1971 2012 PREMIUMS $10 million PRINCIPAL AND HIGHEST-RANKING WOMAN Barbara Crawford, national director, business development

Whether it’s two lives or 60,000 lives, I’m working hard to consistently make a positive contribution to the bottom line of the company."

BARBARA CRAWFORD United Concordia Dental

ALISON STANTON

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Continues from page 64

investments equal to 100 minus your age, expressed as a percentage of your portfolio. So if you’re 45 years old with $100,000 in investments, you'd want to keep about $55,000 in stocks and other growth assets, with the rest in more conservative vehicles.

Take a stress test

If you lost your job next week, could you manage financially? And how much would a leaky roof, auto repair or other surprise put you back? It’s smart to review your ability to endure financial setbacks. This analysis should include a review of your homeowners and auto-insurance policies, your life insurance, disability coverage and other types of protection. An annual insurance review is wise anyway because the market in Arizona is fairly competitive and you might find a better deal by shopping around.

Also, consider how well you’d be able to evacuate your home in a pinch. Aside from making sure your family and pets got out safely, could you put your hands on financial records, passwords, insurance policies and other key information

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in a matter of minutes? Have you made a video inventory of your belongings?

That could come in handy in case of fire or theft loss.

Review your estate plan

Consider your estate plan every now and then and get going if you haven't taken the necessary steps. A will can help to spell out how you’d like your property distributed at death. A living trust offers more flexibility on that point, such as allowing you to delay payments to immature beneficiaries. Trusts also typically include financial and health-care powers of attorney — documents in which you name a reliable person to act on your behalf in case of incapacity.

Review insurance contracts, workplace 401(k) plans, individual retirement accounts and other accounts that let you specify who will receive your assets at death. They feature beneficiary designations that clarify where the money in the account will go. So, too, for transfer-ondeath and pay-on-death accounts, which let you name someone to take over various types of financial accounts outside of probate.

Few Americans are wealthy enough to trigger estate taxes; they don't kick in below $5 million in assets. But everyone should plan for incapacity, probate and transferring assets as intended to the right people or charities. Parents of minor children also should name appropriate guardians.

Ponder your digital afterlife

It’s not enough to have a traditional will or trust. These days, you also should ponder the status of your online assets, and access to them, following your death.

The explosion of online accounts and social-media interactions is making estate planning more complicated. Questions of account transfers and ownership no longer are clear-cut.

Still, you should leave clear instructions, including user names and passwords. Read the user agreements of online services to find out how things are handled after an account owner dies.

Make inventories of assets and copies of account information, user names, passwords and so on. Tell your beneficiaries where they can find this information when the time comes.

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H E A LTH CA R E Assisted living, ranked by living units Retirement Community 1 Glencroft

Sharon Grambow, Grandview Terrace

8611 N. 67th Ave. , Glendale, 85302 • 623939-9475 • glencroft.com FOUNDED 1971 AZ EMPLOYEES 376 LIVING UNITS 798 PRINCIPAL Jay Shetler, president and CEO HIGHEST-RANKING WOMAN Susan Hornbostel, senior vice president, chief financial officer

2 Beatitudes Campus

1610 W. Glendale Ave. , Phoenix, 85021 • 602-995-2611 • beatitudescampus.org FOUNDED 1965 AZ EMPLOYEES 400+ LIVING UNITS 680 PRINCIPAL AND HIGHEST-RANKING WOMAN Michelle Just, president and CEO

3 Friendship Village Tempe

2645 E. Southern Ave. , Tempe, 85282 • 480-831-5000 • friendshipvillageaz.com

FOUNDED 1980 AZ EMPLOYEES 480 LIVING UNITS 664 PRINCIPAL Cole Marvin, executive director HIGHEST-RANKING WOMAN Ellen Cavanaugh,

secretary, board of directors

4 Fellowship Square-Tucson

8111 E. Broadway Road , Tucson, 85710 • 520-886-5537 • fellowshipsquaretucson. org FOUNDED 2000 AZ EMPLOYEES LIVING UNITS 611 PRINCIPAL George Ortega, executive director HIGHEST-RANKING WOMAN Jerri Ann Hooper, director of sales and marketing

COMPANY VALUES AND QUALITY OF LIFE THROUGH HER WORK AT Grandview

Terrace in Sun City West, Sharon Grambow understands that most people in traditional nursing homes do not die from illness.

“It’s often from hopelessness, loneliness and boredom,” she says.

Her biggest “aha!” moment came early on in her almost 17-year career in senior living, when she realized it doesn’t have to be that way.

“We make a difference here every day in peoples’ lives,” she says. “For example, we bring in children, plants and animals — all things that can impact our residents’ lives in a positive way.”

Grambow says she has loved working with the elderly since her first job in a skilled nursing facility in Wisconsin.

“I found I had a true desire to be in that line of work,” she says. “When I knew we were relocating to Arizona, I was fortunate to be hired by Sun Health in a very similar line of work.”

Now, through her role as chief operating officer at the active independent living life-care retirement community, Grambow says she feels fortunate to be able to have a positive impact on the residents who call Grandview Terrace home.

“Coming to work every day and knowing I’m truly making a difference in the lives of people is really fulfilling,” she says, adding that the residents often

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express their gratitude to her and other staff members.

Grambow says Grandview Terrace’s dedication to providing top-notch care helped the senior living community get through the economic downturn that began in 2007. As the housing market collapsed, incoming residents were often unable to sell their homes and exchange the proceeds to live at the facility, which is part of the facility’s life care model.

“The way the organization was able to overcome this was to create the Home Exchange Program that allows people to move here even if their home has not sold,” Grambow says.

If new residents had not sold their homes within 90 days of moving in, Grandview Terrace would buy them outright.

“It was just so remarkable that our company decided that what we do is so important, we would take the risk of buying their homes,” she says.

Grambow, who started running marathons when she was 39 and has since completed three of them—including one in Rome, Italy—says she is proud to work for an organization that values people and quality of life over everything else.

“It’s so cool to realize that we can really make a difference and change things for people.”

5 Immanuel Campus of Care

11301 N. 99th Ave. , Peoria, 85345 • 623-748-1669 • watermarkcommunities.com FOUNDED 1978 AZ EMPLOYEES 241 LIVING UNITS 503 PRINCIPAL AND HIGHEST-RANKING WOMAN Leah Shaler, executive director

Square Historic Mesa 6 Fellowship

35 W. Brown Road , Mesa, 85201 • 480-8340600 • azfs.org FOUNDED 2004 AZ EMPLOYEES 120 LIVING UNITS 475 PRINCIPAL Kristie Larsen, executive director HIGHEST-RANKING WOMAN Kristie Larsen, executive director

7 Grandview Terrace

14515 W. Granite Valley Drive , Sun City West, 85375 • 623-975-8000 • sunhealthseniorliving.org FOUNDED 1997 AZ EMPLOYEES 278 LIVING UNITS 467 PRINCIPAL Ronald D. Guziak, CEO HIGHEST-RANKING WOMAN Sharon Grambow, chief operating officer

Oaks Retirement Community 8 Royal

10015 W. Royal Oaks Road , Sun City, 85351 • 623-933-2807 • royaloaks.com FOUNDED 1983 AZ EMPLOYEES 325 LIVING UNITS 437 PRINCIPAL AND HIGHEST-RANKING WOMAN Kendra Eberhart, CEO

9 The Fountains at La Cholla

2001 W. Rudasill Road, Tucson, 85704 • 520-797-2001 • watermarkcommunities.com

FOUNDED 1987 AZ EMPLOYEES 160 LIVING UNITS 416 PRINCIPAL AND HIGHEST-RANKING WOMAN

Fran Donnellan, executive director

Retirement Resort 10 Thunderbird

5401 W. Dailey St. , Glendale, 85306 • 602938-0414 • watermarkcommunities.com FOUNDED 1986 AZ EMPLOYEES 73 LIVING UNITS 328 PRINCIPAL Peter Richardson, executive director HIGHEST-RANKING WOMAN Linda Wiley, community-life director

ALISON STANTON

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H E A LTH CA R E Health insurance, ranked by 2012 Ariz. premiums

1 UnitedHealthcare*

Victoria Coley, Humana Inc.

1 E. Washington St., Suite 1700, Phoenix, 85004 • 800-985-2356 • uhc.com FOUNDED 1995 2012 PREMIUMS $2.5 billion PRINCIPAL AND HIGHEST-RANKING WOMAN Beth Soberg, CEO

Cross Blue Shield of Arizona 2 Blue

2444 W. Las Palmaritas Drive, Phoenix, 85021 • 602-864-4100 • azblue.com FOUNDED 1939 2012 PREMIUMS $1.7 billion PRINCIPAL Richard L. Boals, president and CEO HIGHEST-RANKING WOMAN Sandy Gibson, executive vice president

3 MetLife of Arizona

60 E. Rio Salado Parkway, Suite 600, Tempe, 85281 • 800-669-2164 • metlife.com FOUNDED 1972 2012 PREMIUMS $1.3 billion PRINCIPAL David Hibler, president HIGHESTRANKING WOMAN No designee

4 Health Net of Arizona Inc.

1230 W. Washington St., Suite 401, Tempe, 85281 • 602-794-1400 • healthnet. com FOUNDED 1981 2012 PREMIUMS $1 billion PRINCIPAL AND HIGHEST-RANKING WOMAN Rose Megian, president and chief executive officer

VP HAS GROWN WITH THE COMPANY FOURTEEN YEARS AGO, Victoria Coley was hired for an entry-level position at Humana.

She didn’t realize it at the time, but accepting the job would launch her on an enjoyable and rewarding career in the health insurance field, with many chances to learn new things and further her education.

“The big thing about Humana, and what I really like about it, is that I’ve been able to grow with the company,” Coley says, adding that Humana has paid for various training courses as well as her master’s degree.

“Having the opportunity to go from an entry-level job to vice president is not something people can say about every company,” she adds. “In some cases, if a person is viewed as doing something well, there is a tendency for that person to be encouraged to stay in that job instead of growing into other positions.

At Humana, it’s not like that at all.”

Coley says she especially likes the way Humana is always changing and evolving.

“It’s a very interesting environment,” she says. “While a lot of the changes have to do with insurance laws and regulations, at Humana we are always trying to stay one step ahead, looking at how we can continue to grow as a company.”

For example, Coley says her company

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is truly committed to wellness and finding ways to encourage people to be proactive about their health.

“We look at health as much more than just going to the doctor when we are not feeling well,” she says. “We are constantly looking at what we can do to give people more resources so that they can live healthier, happier lives.

“People have this perception that health insurance is not the most exciting industry, and that it involves some guy coming to your desk and selling you a policy,” she adds.

“But now it’s so different. Our value adds really do make a difference in peoples’ lives and health.”

Coley, who recently moved back to the Phoenix area after spending time in Wisconsin for leadership training, says she is looking forward to getting back into hiking under blue, sunny skies.

“I’m a fan of exercise and I really missed getting out to hike while I was in Wisconsin,” she says, adding that in her spare time she also likes to volunteer with animal groups like the Arizona Humane Society.

“At Christmastime, we adopted a Rhodesian Ridgeback puppy from a rescue group in Wisconsin and nursed her back to health. It’s so good to be back in Arizona and to have the chance to watch our puppy lie in the sun.”

5 Aetna Health Inc.

4645 E. Cotton Center Blvd., Phoenix, 85020 • 602-659-1100 • aetna.com FOUNDED 1893 2012 PREMIUMS $567 million PRINCIPAL Tom Dameron, local market president HIGHEST-RANKING WOMAN Nell Tosetto, head of network

6 Humana Inc.

2231 E. Camelback Road, Suite 400, Phoenix, 85016 • 602-760-1700 • humana.com FOUNDED 1961 2012 PREMIUMS $604 million PRINCIPAL Mark El-Tawil, western division leader, Humana medicare HIGHEST-RANKING WOMAN Victoria Coley, market vice president, employee group segment

7 Cigna Healthcare

25500 N. Norterra Drive, Building B, Phoenix, 85085 • 623-277-1000 • cigna.com FOUNDED 1972 2012 PREMIUMS $575 million PRINCIPAL Edward Kim, president and general manager of Cigna in Arizona HIGHEST-RANKING WOMAN Stephanie Gorman, regional vice president of underwriting for medical, life, disability and client informatics

Health Plan of Arizona Inc. 8 CareMore

750 E. Thunderbird Road , Phoenix, 85022 • 602-866-1220 • caremore.com FOUNDED 2010 2012 PREMIUMS $164.7 million PRINCIPAL AND HIGHEST-RANKING WOMAN Rebecca Lindy, general manager, Maricopa County

9 SCAN Health Plan

1400 E. Southern Ave., Suite 735, Tempe, 85282 • 855-901-7226 • scanhealthplan.com FOUNDED 2007 2012 PREMIUMS $130.2 million PRINCIPAL AND HIGHEST-RANKING WOMAN Wendy Karsten, general manager, SCAN health plan Arizona

of Omaha Life Insurance 10 Mutual

3200 E Camelback Road, Suite 190, Phoenix, 85018 • 602-265-8223 • mutualofomaha.com FOUNDED 1909 2012 PREMIUMS $128.3 million PRINCIPAL Daniel Ceschin *This includes PacifiCare of Arizona and Golden Rule Insurance Co.

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H E A LTH CA R E Hospitals, ranked by licensed beds Good Samaritan Medical Center 1 Banner

Joanne Clavelle, Scottsdale Healthcare Shea Medical Centerw

1111 E. McDowell Road, Phoenix, 85006 • 602-839-2000 • bannerhealth.com FOUNDED 1911 EMPLOYEES 3,795 LICENSED BEDS IN AZ 773 PRINCIPAL Steve Narang, CEO HIGHEST-RANKING WOMAN Rachel Behrendt, chief nursing officer

2 Banner Desert Medical Center

1400 S. Dobson Road , Mesa, 85202 • 480-412-3000 • bannerhealth.com FOUNDED 1973 EMPLOYEES 2,753 LICENSED BEDS IN AZ 639 PRINCIPAL Rob Gould, CEO HIGHEST-RANKING WOMAN Tanya Kne, MD, chief medical officer

Joseph's Hospital and Medical Center 3 St.

350 W. Thomas Road, Phoenix, 85013 • 602406-3000 • stjosephs-phx.org FOUNDED 1895 EMPLOYEES 4,780 LICENSED BEDS IN AZ 586 PRINCIPAL AND HIGHEST-RANKING WOMAN Patty White, president and CEO

Thunderbird Medical Center 4 Banner

5555 W. Thunderbird Road, Glendale, 85306 • 602-865-5555 • bannerhealth.com FOUNDED 1983 EMPLOYEES 2,800 LICENSED BEDS IN AZ 561 PRINCIPAL Tom Dickson, CEO HIGHEST-RANKING WOMAN Kathryn Perkins, MD, chief medical officer

Boswell Medical Center 5 Banner

10401 W. Thunderbird Blvd., Sun City, 85351 • 623-832-4000 • bannerhealth.com/ boswellbannerhealth.com/boswell FOUNDED 1970 EMPLOYEES 1,900 LICENSED BEDS IN AZ 521 PRINCIPAL David Cheney, CEO HIGHEST-RANKING WOMAN Cathy Townsend, chief nursing officer

6 Maricopa Medical Center

2601 E. Roosevelt St., Phoenix, 85008

• 602-344-5011 • mihs.org FOUNDED 1871 EMPLOYEES 4,000+ LICENSED BEDS IN AZ 515 PRINCIPAL Steve Purves, president and CEO HIGHEST-RANKING WOMAN Sherry Stotler, chief

nursing officer

Healthcare Shea Medical Center 7 Scottsdale

9003 E. Shea Blvd., Scottsdale, 85260 • 480323-3000 • shc.org FOUNDED 1984 EMPLOYEES 2,657 LICENSED BEDS IN AZ 432 PRINCIPAL Gary Baker, senior vice president and CEO HIGHESTRANKING WOMAN Joanne Clavelle, DNP, RN, senior vice president and chief clinical officer

Del E. Webb Medical Center 8 Banner

14502 W. Meeker Blvd., Sun City West, 85375 • 623-524-4000 • bannerhealth.com/ webbbannerhealth.com/webb FOUNDED 1988 EMPLOYEES 1,600 LICENSED BEDS IN AZ 375 PRINCIPAL AND HIGHEST-RANKING WOMAN Debbie Flores, CEO

9 Phoenix Children's Hospital

1919 E. Thomas Road, Phoenix, 85016 • 602-933-1000 • phoenixchildrens.org FOUNDED 1983 EMPLOYEES 2,452 LICENSED BEDS IN AZ 363 PRINCIPAL Robert Meyer, president and CEO HIGHEST-RANKING WOMAN Betsy Kuzas, executive vice president, chief operating officer

Baywood Medical Center 10 Banner

6644 E. Baywood Ave. , Mesa, 85206 • 480321-2000 • bannerhealth.com FOUNDED 1984 EMPLOYEES 1,466 LICENSED BEDS IN AZ 288 PRINCIPAL AND HIGHEST-RANKING WOMAN Laura Robertson, CEO

COMMITTED TO TOP-NOTCH CARE WHEN JOANNE CLAVELLE was 12 years old, she began working as a candy striper at a Vermont hospital. It didn’t take her long to realize that she had found what she was meant to do.

“I used to feed patients, change their water pitchers and make eggnog with real eggs,” Clavelle says. “After a couple of years of being a candy striper, the nurses at the hospital sort of adopted me, and I moved into a volunteer aide position in the emergency department. I got to wear a white uniform with white stockings and shoes; I thought I was in heaven.”

Clavelle was hired as an EKG technician at the same hospital when she was 16. She worked every weekend doing what she loved. Her dedication to outstanding patient care caught the eye of three physicians at the hospital.

“The doctors had a scholarship program,” Clavelle says. “They gave me a scholarship, which helped pay for me to go to nursing school at the University of Vermont.

Thirty-plus years later, Clavelle is still as passionate as ever about her career as a nurse and providing top-notch patient care. Five months ago, she was named senior vice president and chief clinical officer at Scottsdale Healthcare.

“I absolutely love my job here,” she says. “I have the opportunity to create a nursing infrastructure that focuses on

outstanding patient care and ensures that we maintain our Magnet designation.”

This designation, Clavelle explains, is given to the top 8 percent of hospitals in the country.

“It recognizes organizations like ours that create a supportive environment for nurses to practice and provide highquality care,” she says. “I am committed to creating a culture where nurses and other providers give the best care possible. That’s what it’s really all about.”

When she is not working, Clavelle enjoys painting. Watercolors are especially appealing to her, and she takes art classes whenever she can.

Clavelle also likes to spend time with her husband, their adult children and their 14-year-old dog.

Even though Clavelle has spent the past 36 years working in health care, she says things amaze her — in a good way — about her work.

“I was pleasantly surprised and proud to learn that our hospital has a forensic nursing program, and we also have a wonderful military partnership with the United States Air Force,” she says. “It’s a unique model for graduate nurses in the Air Force to participate in a number of programs, including a nurse transition program, and critical care and emergency trauma nursing fellowship.”

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R E TA I L & LE ISU R E Ariz. restaurant groups, ranked by number of employees

Nelly Kohsok, Pita Jungle Franchising Corp.

1 Fox Restaurant Concepts LLC

4455 E. Camelback Road, Suite B100, Phoenix, 85018 • 480-905-6920 • foxrc .com FOUNDED 1998 EMPLOYEES 3,000 PRINCIPAL Sam Fox, CEO HIGHEST-RANKING WOMAN Kara Sundeen, vice president of development

2 Oregano's Pizza Bistro Inc.

5141 N. 40th St., Suite 300, Phoenix, 85018 • 480-829-0898 • oreganos.com FOUNDED 1993 EMPLOYEES 1,000 PRINCIPAL Mark S. Russell, founder and CEO HIGHESTRANKING WOMAN Lisa Mazzocchi, controller

3 Peter Piper Inc.

950 W. Behrend Drive, Suite 102, Phoenix, 85027 • 480-609-6400 • peterpiperpizza.com FOUNDED 1973 EMPLOYEES 849 PRINCIPAL Charles Bruce, president HIGHEST-RANKING WOMAN Leslie Brown, senior director of development and administration

4 Macayo Restaurants LLC

1480 E. Bethany Home Road, Suite 130, Phoenix, 85014 • 602-264-1831 • macayo.com FOUNDED 1946 EMPLOYEES 882 PRINCIPALS Sharisse Johnson, Gary Johnson, Stephen Johnson HIGHEST-RANKING WOMAN Sharisse Johnson, owner and CEO

PASSIONATE ABOUT FOOD, ACCOUNTING STEP IN TO ANY PITA JUNGLE location, and you’ll notice the healthyfood eatery is colorful, arty and altogether charming, just like co-founder Nelly Kohsok.

“It’s really good food, and people like it,” says the former Parisienne and nearly full-time vegetarian. “I think we’re doing something right.”

Kohsok opened Pita Jungle 20 years ago, in 1994, with friends Fouad Khodr and Bassel Osmani, two engineers she met at Arizona State University when all three were grad students.

Disappointed by the lack of restaurants serving fresh, healthy food at the time and few, if any, vegetarian options, the trio began talking about opening a restaurant. Soon, they spied a good location near ASU, “a really run-down and abused old pizza parlor” on Apache Boulevard.

With little money and only one credit card, they renovated the place in about five months despite the summertime heat and no air conditioning. Kohsok, who had worked as a television videographer, jokes that she caught a break by taking a short-term job to shoot the World Cup. In November, they opened the doors.

Kohsok remembers it as an exhausting, but thrilling, time.

“When you close at 11 p.m., you have to clean the whole restaurant afterward, so

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we got very few hours of sleep,” she says.

Obviously, customers have enjoyed it, too. Pita Jungle has expanded to 20 stores in Arizona and California. Kohsok said the trio’s “realm of friends” —which includes pals, employees and even employees’ parents—are responsible for the chain’s organic growth. They’re the ones who keep insisting on opening franchises.

The chain is also reaching a new audience through its school lunch program.

As someone more interested in enjoying food than cooking it, Kohsok is responsible for Pita Jungle’s marketing and “look.” Each restaurant has its own distinct vibe, and that’s intentional, she says.

A family trip to Cancun with daughters Charlotte and Lily, now 10 and 8, inspired the Caribbean-like feeling at the Dana Park site. Her brother’s internship in Africa prompted the bright colors at the Arcadia location. Kohsok also selects the restaurants’ music and ensures that works from Valley artists adorn the walls—until they’re sold, of course.

While she may playfully mention that she thought she’d be “retired and gardening” by now, Kohsok clearly delights in the company she helped craft. It’s a community made up of people from all kinds of backgrounds, collaborating in an environment where they are free to express themselves.

5 Pita Jungle Franchising Corp.

7373 E. Doubletree Ranch Road, Suite B125, Scottsdale, 85258 • 480-969-2427 • pitajungle.com FOUNDED 1994 EMPLOYEES 850 PRINCIPALS Nelly Kohsok, Bassel Osmani, Fouad Khodr, co-owners HIGHEST-RANKING WOMAN Nelly Kohsok

6 FX4 LLC – Arby's Restaurants

225 E. Germann Road, Suite 150, Gilbert, 85297 • 480-990-7144 • azarbys.com FOUNDED 2000 EMPLOYEES 800 PRINCIPAL Charles Harmon, president HIGHEST-RANKING WOMAN Linda Harmon, co-owner

7 Wildflower Bread Co.

7755 E. Gray Road , Scottsdale, 85260

• 480-951-9453 • wildflowerbread.com FOUNDED 1996 EMPLOYEES 550 PRINCIPAL Louis Basile, CEO HIGHEST-RANKING WOMAN

Cheryl Campbell ,CFO

8 Upward Projects

5210 N. Central Ave., Suite101, Phoenix, 85012 • 602-246-7555 • upwardprojects .com FOUNDED 2001 EMPLOYEES 500 PRINCIPALS Craig & Kris DeMarco, Lauren & Wyatt Bailey, owners HIGHEST-RANKING WOMAN Lauren Bailey, Kris DeMarco

9 Kona Grill Inc.

7150 E. Camelback Roa, Suite 220, Scottsdale, 85251 • 480-922-8100 • konagrill.com FOUNDED 1998 EMPLOYEES 325 PRINCIPAL Berke Bakay, president and CEO HIGHEST-RANKING WOMAN Christi Hing, CFO

Thyme Restaurant Group 10 Wild

8801 N. Central Ave., Phoenix, 85020 • 602214-3215 • wildthymegroup.com FOUNDED 2009 EMPLOYEES 210 PRINCIPAL Heinrich Stasiuk, president and founder HIGHESTRANKING WOMAN Alexis Jensen, sales and marketing manager

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R E TA I L & LE ISU R E Casinos, ranked by number of employees

1 Talking Stick Resort

9800 E. Indian Bend Road, Scottsdale, 85271 • 480-850-7777 • talkingstickresort .com AZ EMPLOYEES 1,889 PRINCIPAL Salt River Pima-Maricopa Indian Community/ Diane Enos, president HIGHEST-RANKING WOMAN Patricia Tate, senior vice president and chief financial officer

Patricia Tate, Talking Stick Resort and Casino Arizona

2 Casino Arizona

524 N. 92nd St. , Scottsdale, 85256

• 480-850-7777 • casinoarizona.com AZ EMPLOYEES 1,342 PRINCIPAL Salt River Pima-

Maricopa Indian Community/Diane Enos, president HIGHEST-RANKING WOMAN Patricia Tate, senior vice president and chief financial officer

3 Casino del Sol

5655 W. Valencia Road, Tucson, 85757

• 855-SOL-STAY • casinodelsol.com AZ EMPLOYEES 1,141 PRINCIPAL Pascua Yaqui Tribe; Jim Burns, CEO HIGHEST-RANKING WOMAN Kimberly Van Amburg, senior vice

president and general counsel

Horse Pass Hotel & Casino 4 Wild

5040 Wild Horse Pass Blvd., Chandler, 85226 • 800-WIN-GILA • wingilariver.com AZ EMPLOYEES 943 PRINCIPAL Gila River Indian Community/Michael Olujic, general manager HIGHEST-RANKING WOMAN Deborah Griffin, president of the board of directors

Diamond Casino & Entertainment - Tucson 5 Desert

7350 S. Nogales Highway, Tucson, 85756 • 866-DDC-WINS • ddcaz.com AZ EMPLOYEES 622 PRINCIPAL Tohono O'odham Nation/ Andrew G. Asselin, CEO HIGHEST-RANKING WOMAN Elizabeth "Libby" Francisco, COO

6 Harrah's Ak-Chin Casino

15406 N. Maricopa Road , Maricopa, 85139 • 480-802-5000 • harrahsakchin .com AZ EMPLOYEES 721 PRINCIPAL Ak-Chin Indian Community/Robert Livingston, general manager HIGHEST-RANKING WOMAN Beth Amoroso, director of human resources

7 Vee Quiva Casino

6443 N. Komatke Lane , Laveen,

85339 • 800-WIN-GILA • wingilariver.com AZ EMPLOYEES 583 PRINCIPAL Gila River Indian Community/Jeff Martin, general manager HIGHEST-RANKING WOMAN Deborah Griffin, president of the board of directors

Diamond Casino & Entertainment – Sahuarita 8 Desert

1100 W. Pima Mine Road, Sahuarita, 85629 • 866-DDC-WINS • ddcaz.com AZ EMPLOYEES 560 PRINCIPAL Tohono O'odham Nation/ Andrew G. Asselin, CEO HIGHEST-RANKING WOMAN Elizabeth "Libby" Francisco, COO

9 Lone Butte Casino

1077 S. Kyrene Road, Chandler, 85226

• 800-WIN-GILA • wingilariver.com AZ EMPLOYEES 543 PRINCIPAL Gila River Indian

Community/Carolyn Thompson, general manager HIGHEST-RANKING WOMAN Deborah Griffin, president of the board of directors

10 Cliff Castle Casino Hotel

555 W. Middle Verde Road, Camp Verde, 86322 • 800-381-7568 • cliffcastlecasinohotel.com AZ EMPLOYEES 450 PRINCIPAL Yavapai-Apache Nation/ Mary Ketterling, general manager

CFO’S ATTITUDE A KEY TO SUCCESS TO SAY PATRICIA TATE is good-na-

tured is an understatement.

The vice president and chief financial officer of Talking Stick Resort and Casino Arizona takes it in stride, for instance, when some uninformed soul mistakes her for someone else. She recalls one business meeting in particular, when an associate clearly didn't know with whom he was dealing.

“I think the gentleman thought I was there to take notes,” Tate says, noting that she has experienced similar situations in the male-oriented gaming industry. “I see the humor in it, and I'm not as offended as I once was, but that comes with time and through earning your place.”

That winning attitude is surely one key to Tate's success in the gaming world, which she describes as recession-resilient. In fact, the native Arizonan says people are traveling more and companies are booking groups, and the sister properties she oversees enjoy continued growth each year.

As a result, renovations are the order of the day, and she feels fortunate to be involved with the company’s operations and development as well. It’s not an extra assignment to her, but a “bonus.”

“For better or worse, it’s been shown I have some project management skills,” says Tate, a member of the Salt Riv-

er Pima-Maricopa Indian Community, which operates both casinos. “So when we build or expand, I’m leading those from a management position. I would say I’m getting the bargain because I’m doing something I love every day, and they’re paying me to do it.”

A self-described introvert, one of Tate’s first jobs was sorting wire hangers for her parents' linen and laundry business. She was first introduced to accounting in high school, and knew then that her career would somehow be related to the business of numbers.

Now in her 10th year working for the tribal community, Tate says she’s proud of how the casino benefits the community. The fees it’s assessed go toward health services, education and infrastructure.

She’s also grateful to the community, which paid for her education at the University of Arizona and allowed her to graduate with no debt. She and husband Ken Barrier are thrilled their young daughter, McKenzie, will have the same opportunity when she’s ready for college.

“Not many people are that fortunate,” Tate says. “That allowed me to be where I am today, so it means a lot to me to work for the company that helped me in the beginning.”

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R E TA I L & LE ISU R E Ariz. clothing boutiques, ranked by number of employees

Amy Falkenberg, Boutique A Go-Go

1 Buffalo Exchange

2001 E. Speedway, Tucson, 85717

• 520-622-2711 • buffaloexchange.com FOUNDED 1974 AZ EMPLOYEES 142 PRINCIPAL AND HIGHEST-RANKING WOMAN Kerstin Block,

founder & president

2 Brand X T-Shirts

414 S Mill Ave., Suite 120, Tempe, 85281 • 480-200-2833 • brandxtshirts.com FOUNDED 2006 AZ EMPLOYEES 17 PRINCIPAL Charles Goffnett, CEO HIGHEST-RANKING WOMAN Amber Giles, shift supervisor

3 Frances

10 A W. Camelback Road, Phoenix, 85013 • 602-279-5467 • francesvintage. com FOUNDED 2006 AZ EMPLOYEES 10 PRINCIPAL AND RANKING WOMAN Georganne Bryant, owner

4 Flagstaff Jean Company

319 S. Regent St., Suite 203, Flagstaff, 86001 • 888-617-5326 • flagstaffjeanco.com FOUNDED 2011 AZ EMPLOYEES 6 PRINCIPAL AND HIGHEST-RANKING WOMAN Andrea Labelle, owner

5 HUB Clothing

5213 N. Central Ave., Phoenix, 85012 • 602-277-4822 • hubclothing.com FOUNDED 1991 AZ EMPLOYEES 4 PRINCIPAL AND HIGHEST-RANKING WOMAN Jennifer Mumford, owner and buyer

ENTREPRENEUR TAKES STORE ON ROAD and affordable. Most of what I have is $55 or under. Seventy percent of my ly going through life as a managproduct is made or bought locally, here er at a major bank. Then the economy in Arizona, and I’m really proud of collapsed, and that all changed.

“I’d been with the bank for 13 years,” that.”

She’s equally proud of her decision she says. “They decided to move my department to Texas. I didn’t want to stay to leave the corporate world. She once read the saying, “Leap and the net will in the corporate world; so I took my appear.” severance pay and decided to start sell“That’s kind of what I did,” she says. ing a line of jewelry.”

“I kept repeating that to myself and Falkenberg had been in retail before thought, ‘I’m not going to fail.’ I only she went into banking. She partnered made a plan ‘A.’ I kept thinking posiwith her father, who sold handbags, tive; I didn’t let the negative sink in.” and started selling jewelry at events It’s still a learning process, she says, around the Valley. both for herself and her customers.

She first thought of a mobile truck “When I tell people I have a mobile in April 2012. A few months later, she boutique in a truck, they don’t really saw a story on television about fashion see the vision of it,” Falkenberg says. “I trucks around the country. definitely had doors closed, people who “So, I was like ‘I’m not crazy,’” she don’t understand it. I’ve been around says. “It would get me to more placa little over a year, and now there are es and be much easier than lugging two more fashion trucks. As we all get around my stuff.” out and about, more people will underShe bought her truck in September stand.” and started Boutique A Go-Go in NoIt’s been a rough road, but she’s nevvember 2012. It was the first mobile er regretted her choice. fashion truck in the Scottsdale-metro “I don’t think I would have ever Phoenix area; a 23-foot-long store on opened my own truck if I hadn’t lost wheels that carries women’s clothing, my job with the bank,” she says. “And accessories, handbags and jewelry.

I’ve never, ever thought this wasn’t the “When you walk inside, it’s like right decision.” you’re walking into a boutique or store,” Falkenberg says. “I’m unique CHRISTOPHER GEOFFREY MCPHERSON AMY FALKENBERG HAD BEEN happi-

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6 Fed By Threads LLC

435 E. Ninth St., Tucson, 85705 • 520222-9827 • fedbythreads.com FOUNDED 2012 AZ EMPLOYEES 3 PRINCIPAL Alok Appadurai, co-founder HIGHEST-RANKING WOMAN Jade Beall, co-founder

7 Muttley Crue Co.

PO Box 1118/154 Main St., Jerome, 86331 • 928-634-2558 • muttleycrueco. com FOUNDED 2012 AZ EMPLOYEES 2 PRINCIPAL AND HIGHEST-RANKING WOMAN Tracy Lynn Moore

7 Twice Designer Resale

7094 E. Fifth Ave., Scottsdale, 85281 • 480-428-1518 • facebook.com/ twicedesinerresale FOUNDED 2013 AZ EMPLOYEES 2 PRINCIPAL AND HIGHEST-RANKING WOMAN Brittany Korey, owner and director

7 Urban Lace Boutique

20801 N. Scottsdale Road, Suite 105, Scottsdale, 85255 • 480-513-8822 • urbanlaceboutique.com FOUNDED 2010 AZ EMPLOYEES 2 PRINCIPALS AND HIGHESTRANKING WOMEN Luba Alexander and Mary Drazek, owners

10 Boutique A Go-Go

Scottsdale, 85254 • 602-531-4933 • boutiqueagogo.com FOUNDED 2012 AZ EMPLOYEES 1 PRINCIPAL AND HIGHEST-RANKING WOMAN Amy Falkenberg, owner/CEO/ founder

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R E TA I L & LE ISU R E Professional sports and events, ranked by 2013 attendance

1 Arizona Diamondbacks

401 E. Jefferson St., Phoenix, 85004 • 602-462-6500 • dbacks.com 2013 ATTENDEES 2.13 million FOUNDED 1998 EMPLOYEES 358 PRINCIPAL Derrick Hall, president and CEO HIGHESTRANKING WOMEN Nona Lee, Marian Rhodes

2 Cactus League

120 N. Center St. , Mesa, 85201 • 480827-4700 • cactusleague.com 2013 ATTENDEES 1.66 million FOUNDED 1947 EMPLOYEES Did not disclose PRINCIPAL Mark Coronado, president HIGHEST-RANKING WOMAN Bridget Binsbacher, vice president of business affairs

3 Phoenix Suns

201 E. Jefferson St., Phoenix, 85004 • 602-379-2000 • suns.com 2013 ATTENDEES 635336 FOUNDED 1968 EMPLOYEES Did not disclose PRINCIPAL Jason Rowley, president HIGHEST-RANKING WOMEN Tanya Wheeless, DeeAnn Palin

Management Phoenix Open/The Thunderbirds 4 Waste

7226 N. 16th St. 100, Phoenix, 85020 • 602-870-0163 • wmphoenixopen.com 2013 ATTENDEES 563,008 FOUNDED 1932 EMPLOYEES Did not disclose PRINCIPAL Danny Calihan, 2015 tournament chairman HIGHEST-RANKING WOMAN No designee

5 Arizona Cardinals

8701 S. Hardy Drive, Tempe, 85284 • 602379-0101 • azcardinals.com 2013 ATTENDEES 488,271 FOUNDED 1898 EMPLOYEES Did not disclose PRINCIPAL William V. Bidwill, chairman and owner HIGHEST-RANKING WOMAN Lisa Manning, vice president of marketing

6 Phoenix Coyotes

6751 N. Sunset Blvd., Glendale, 85305

• 623-772-3200 • phoenixcoyotes.com 2013 ATTENDEES 334,165 FOUNDED 1979 EMPLOYEES 125 PRINCIPALS George Gosbee, Anthony Le Blanc, co-owners HIGHEST-RANKING WOMAN

Julie Atherton, vice president of human resources

7 Phoenix Mercury

201 E. Jefferson St., Phoenix, 85004 • 602-379-7900 • phoenixmercury.com 2013 ATTENDEES 145,466 FOUNDED 1996 EMPLOYEES Did not disclose PRINCIPAL Robert Sarver, managing partner HIGHEST-RANKING WOMAN Ann Meyers Drysdale, vice president

8 PF Chang's Rock n Roll Marathon

9477 Waples St., Suite 150, San Diego, 92121 • 800-311-1255 • competitorgroup .com 2013 ATTENDEES 100,000 FOUNDED 1998 EMPLOYEES Did not disclose PRINCIPAL Paul Walsh, chairman HIGHEST-RANKING WOMAN No designee

9

The Profit On CNBC 500, Phoenix International Raceway (spring race)

7602 S. Avondale Blvd., Avondale, 85353 • 623-772-2000 • phoenixraceway.com 2013 ATTENDEES 87,000 FOUNDED 1964 EMPLOYEES 30 PRINCIPAL Bryan Sperber, president HIGHESTRANKING WOMAN Marie Isabell, senior director of business operations

Quicken Loans 500, Phoenix International 10 Raceway (fall race)

7602 S. Avondale Blvd., Avondale, 85353 • 623-772-2000 • phoenixraceway.com 2013 ATTENDEES 87,000 FOUNDED 1964 EMPLOYEES 30 PRINCIPAL Bryan Sperber, president HIGHESTRANKING WOMAN Marie Isabell, senior director of business operations

Nona Lee, Arizona Diamondbacks

VP COMBINES PASSION FOR SPORTS, LAW AS A YOUNGSTER, Nona

Lee was one of those active types.

“I was that kind of kid,” she says. “I had to keep moving.”

Her energy got channeled into sports: everything from shooting baskets to taking every possible swim class at the local YMCA. At 14, Lee landed a spot on a national water polo team.

“I was certainly the youngest and by far the smallest,” she says. “But I loved to compete and I could hold my own.”

That same determination and competitive spirit serve her well today in her role as senior vice president and general counsel for the Arizona Diamondbacks. While people think she mostly works on players’ contracts, the truth is most of her time is spent on risk management and legislative issues.

“Most of the work we do is about the business of baseball, and it’s a business like any other,” she says.

Interestingly, a legal career wasn’t what Lee initially sought. After attending Pepperdine University, where she played basketball and earned a broadcasting degree, she envisioned a career in media.

“I wanted to be the first Robin Roberts, but she beat me to it,” she quips.

Ending up on the business side of the industry, she felt unfulfilled. That’s when her mother, a legal secretary, suggested she become a paralegal. Lee was intrigued by the idea but admits she really didn’t like lawyers, who could be “arrogant and unkind.” But she gave it a go, became a certified paralegal and found law was a perfect fit.

“It’s challenging in the same way that sports is, because it’s strategic,” she says.

Law school in Oklahoma followed, as did several years with a few Phoenix firms. But Lee had a real light-bulb moment when the WNBA began in 1996 and she realized she could combine her

passion for sports and law.

She called a friend who worked as general counsel for the Phoenix Suns and said, “How do I do what you do?”

The response was to become a transactional attorney, which Lee did. Shortly thereafter, the basketball team offered Lee a position as associate counsel, which she accepted. Soon, the Diamondbacks came calling.

When she’s not working, Lee can be found traveling—most likely to a speaking engagement—or volunteering on boards of non-profit organizations such as the Sports Lawyers Association and Florence Crittendon of Arizona, which helps at-risk girls. She also founded the Phoenix Women’s Sports Association, with the goal of seeing girls and young women reap, just as she has, the many rewards sports can provide.

“Sports are a great ‘connector, not only for the physical benefits they offer, but for how they can build relationships and perspectives,” she says.

GREMLYN BRADLEY-WADDELL WHO’S WHO IN BUSINESS 2014

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R E TA I L & LE ISU R E Caterers, ranked by 2013 gross revenue

Linda Ek, Dad's Catering Service

1 M Culinary Concepts

20645 N. 28th St., Phoenix, 85050 • 602-200-5757 • mculinary.com PRINCIPAL Brandon Maxwell, president and CEO FOUNDED 1997 AZ EMPLOYEES 140 full-time/400 oncall REVENUE $11.4 million HIGHEST-RANKING WOMAN Kristine Ruzylo, director of finance & administration

Catering and Event Concepts 2 Atlasta

10021 N. 19th Avenue, Phoenix, 85021 • 602-242-8185 • atlastacatering.com PRINCIPAL Steve Short, president and CEO FOUNDED 1979 AZ EMPLOYEES 125 REVENUE $5.23 million HIGHEST-RANKING WOMAN Kristine Short, chief financial officer

3 Santa Barbara Catering

1090 W. Fifth St., Tempe, 85281 • 480-921-3150 • santabarbaracatering.com PRINCIPAL AND HIGHEST-RANKING WOMAN Pat Christofolo, president FOUNDED 1992 AZ EMPLOYEES 160 REVENUE $4.5 million

Food Fine Catering and Events 4 Fabulous

40 YEARS LATER, STILL A FAMILY AFFAIR Ek began building the skills necessary to run a successful business as affair for Linda Ek. Her parents member of Future Business Leaders of owned three restaurants in the Midwest America in college. She began her a cabefore moving the family to Phoenix, reer as an accountant working for the where her brothers eventually opened United Way and the Phoenix Symphoa trio of butcher shops that also sold ny, moving to part-time jobs with the sandwiches.

But the heart of the business she runs Girl Scouts and Catholic Charities while her children were small. By the time her today started as a fluke.

“One day a banker came in and asked brothers launched Dad's Catering Service, Ek was ready to join the business if we would consider catering an event full time. for the bank, and we said, ‘Sure why “I did the accounting, but I also I not?’ Ek remembers. When it turned out the event would be for 1,700 people, found I really enjoyed helping brides she and her brothers took a deep breath, plan their wedding receptions,” Ek says.

“Each one is a little different, but you then sat right down and started planjust have to read people and be compasning everything down to the smallest sionate.” Inevitably requests from weddetail. It went off without a hitch and before long people were hiring the newly ding guests has increased the number minted Dad’s Catering Service for every- of corporate events the company caters.

Whatever the event or special request, thing from wedding receptions to backEk embraces new challenges, whether yard barbecues. “We just sort of eased it is researching a clambake to working into the catering business and found out around Arizona's wild monsoon season. we loved it,” Ek says.

When people call for advice about Ek and one brother, Timothy Feropening a catering business, she is frank. man, run the $1.4 million business, ca“You work seven days a week, all hours tering events all over the state of Ariof the day. You never know if someone’s zona from a sleek facility located right around the corner from one of the origi- going to want you to serve breakfast nal butcher/sandwich shops. Forty years at five in the morning or hold off serving dinner until ten. You just have to be later, Dad’s Catering Service is still very flexible. You have to be willing to think much a family business with Ek’s husabout what could happen.” band and son and two of Ferman's children also on the payroll.

JOYCE HADLEY COPELAND FOOD HAS ALWAYS been a family

76

120 S. 26th St., Phoenix, 85034 • 602-2671818 • fabulousfood.net PRINCIPAL Alan "Skip" Hause, president FOUNDED 1996 AZ EMPLOYEES 50 REVENUE $3.8 million HIGHEST-RANKING WOMAN Chantal Hause, vice president

5 Nibblers Catering

225 N. 32nd Place, Phoenix, 85034

• 602-266-8100 • nibblerscatering.com PRINCIPAL AND HIGHEST-RANKING WOMAN Diane Eicher, owner, president FOUNDED 1985 AZ EMPLOYEES 35 REVENUE $3.2 million

6 Arizona Catering

1716 W. Main St. , Mesa, 85201 • 480989-8848 • arizonacatering.com PRINCIPAL AND HIGHEST-RANKING WOMAN Talia Katz, co-owner FOUNDED 1986 AZ EMPLOYEES 23 REVENUE $3 million

Dave's Legendary Pit Bar-B-Que 7 Famous

14795 N. 78th Way , Scottsdale, 85260 • 480-718-5331 • famousdavesbbq.com PRINCIPAL John Erlandson, managing partner FOUNDED 2004 AZ EMPLOYEES 275 REVENUE $2 million HIGHEST-RANKING WOMAN Romy Erlandson, partner, secretary and treasurer of Desert Ribs LLC, franchise holding company

Restaurant and Caterers of Distinction 8 Avanti

2728 E. Thomas Road, Phoenix, 85016 • 602956-0900 • avanti-az.com PRINCIPAL Angelo Livi, owner FOUNDED 1974 AZ EMPLOYEES 25 REVENUE $1.5 million HIGHEST-RANKING WOMAN Ellen Michie, general manager

9 Dad's Catering Service

739 E. Dunlap Avenue , Phoenix, 85020

• 602-861-1379 • dadscatering.com PRINCIPAL Timothy Ferman, president FOUNDED 1976 AZ EMPLOYEES 85 REVENUE $1.4 million HIGHEST-RANKING WOMAN Linda K. Ek, vice

president, majority owner

Catering and The Market by Jennifer's 10 Jennifer's

3603 E. Indian School, Suite A, Phoenix, 85018 • 602-579-5327 • jenniferscatering. com PRINCIPAL AND HIGHEST-RANKING WOMAN Jennifer Russo-Fitzgerald , owner FOUNDED 1997 AZ EMPLOYEES 20 REVENUE $1.3 million

WHO’S WHO IN BUSINESS 2014

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R E TA I L & LE ISU R E Hotels and resorts, ranked by number of rooms Phoenix Downtown Hotel 1 Sheraton

Katie Hirose, The Phoenician

340 N. Third St. , Phoenix, 85004 • 602-2622500 • sheratonphoenixdowntown.com FOUNDED 2008 ROOMS 1,000 AZ EMPLOYEES 359 PRINCIPAL Mike Ehmann, general manager HIGHEST-RANKING WOMAN Cindy Radamaker, area director of human resources

Marriott Desert Ridge Resort & Spa 2 JW

5350 E. Marriott Drive, Phoenix, 85054 • 480-293-5000 • www.jwdesertridgeresort. com FOUNDED 2002 ROOMS 950 AZ EMPLOYEES 950 PRINCIPAL Steve Hart, general manager HIGHEST-RANKING WOMAN Karen Vallecillo, director of human resources

3 Arizona Grand Resort & Spa

8000 S. Arizona Grand Parkway, Phoenix, 85044 • 602-438-9000 • arizonagrandresort. com FOUNDED 2006 ROOMS 740 AZ EMPLOYEES 600 PRINCIPAL Paul Gray, general manager HIGHEST-RANKING WOMAN Kerry Feltenberg, director of catering and conference services

3 Arizona Biltmore

2400 E. Missouri Ave., Phoenix, 85016 • 602-955-6600 • arizonabiltmore.com FOUNDED 1929 ROOMS 740 AZ EMPLOYEES 940 PRINCIPAL David Kirken, general manager HIGHEST-RANKING WOMAN Judy Johnson, director of human resources

5 The Westin Kierland Resort & Spa

6902 E. Greenway Parkway, Phoenix, 85254 • 480-624-1000 • kierlandresort.com FOUNDED 2002 ROOMS 732 AZ EMPLOYEES 850 PRINCIPAL J. Bruce Lange, managing director HIGHEST-RANKING WOMAN Liz Franzese, director of sales and marketing

6 Hyatt Regency Phoenix

122 N. Second St., Phoenix, 85004 • 602252-1234 • phoenix.hyatt.com FOUNDED 1976 ROOMS 693 AZ EMPLOYEES 323 PRINCIPAL Thomas Delaney, general manager HIGHEST-RANKING WOMAN Danyell Schastny, director of sales and marketing

7 Fairmont Scottsdale Princess

7575 E. Princess Drive, Scottsdale, 85255

• 480-585-4848 • scottsdaleprincess.com FOUNDED 1987 ROOMS 648 AZ EMPLOYEES 1,005 PRINCIPAL Jack Miller, general manager HIGHESTRANKING WOMAN Pam Gilbert, director of sales

and marketing

Phoenician and The Canyon Suites at The Phoenician 8 The

6000 E. Camelback Road, Phoenix, 85251 • 480-941-8200 • thephoenician.com, canyonsuites.com FOUNDED 1988, 2007 ROOMS 643 AZ EMPLOYEES 800 PRINCIPAL Mark Vinciguerra, managing director HIGHEST-RANKING WOMAN Katie Hirose, director of revenue management

Hilton Tapatio Cliffs Resort 9 Pointe

11111 N. Seventh St., Phoenix, 85020 • 602866-7500 • tapatiocliffshilton.com FOUNDED 1982 ROOMS 584 AZ EMPLOYEES 470 PRINCIPAL Ron Simon, general manager HIGHEST-RANKING WOMAN Rose Walz, director of human resources

Marriott Starr Pass Resort & Spa 10 JW

3800 W. Starr Pass Blvd., Tucson, 85745 • 520792-3500 • jwmarriottstarrpass.com FOUNDED 2005 ROOMS 575 AZ EMPLOYEES 618 PRINCIPAL Russell Bond, general manager HIGHEST-RANKING WOMAN Jennifer Martin, director of human resources

REVENUE DIRECTOR LANDS DREAM JOB AS FAR AS WORK ENVIRONMENTS

go, they don’t get much better than the luxurious surroundings of The Phoenician, and no one appreciates that more than Katie Hirose.

“This was always the dream job, when you get to The Phoenician,” says the resort’s director of revenue about the AAA Five-Diamond property nestled on the south side of Camelback Mountain.

In her post, she’s charged with setting the pricing and room rates, forecasting how many rooms are going to sell at which rate and how much money the hotel will make on an annual basis.

Hirose says she’s always liked mathematics and working with numbers, but found accounting to be a little too “black and white.” Being director of revenue allows her to develop hotel packages, be creative and strategize, while paying attention to the basic economic principles of supply and demand.

“I’ll ask questions like, ‘How much money did we book yesterday?’ and ‘How much did we make yesterday?’ and say, ‘Our competitors are priced at this rate,’ and ’Should we bring our rates down to try and book some more rooms?’” she says. “Or, we might get together and talk about summer. We have a new splash pad we’re building, so

I’ll ask, ‘How are we going to put that out there and market it?’”

While in high school, a cousin who worked at another hotel encouraged the Phoenix native to apply to be a switchboard operator there.

She got the job and soon began working her way up in the industry while attending college. A managementtraining program in San Diego eventually led to an offer to be director of revenue at the W Scottsdale. But times were tough; it was 2008.

“The recession was just beginning, and it was not an easy job,” she says. “I was a first- time director and a firsttime, new team member, and I think it really made me who I am.”

As a result, Hirose makes it a point to mentor others because she appreciates those who have helped her.

She enjoys visiting with family and working out, which helps keep her balanced. And, of course, she has a few hints for would-be Phoenician guests looking for a price break.

“There are definitely good deals to be had,” she says. “Summer’s the most ideal time, but Christmas and Thanksgiving also are a bit slower, so you might get a good deal then, too, especially if you’re willing to pay in advance.”

GREMLYN BRADLEY-WADDELL

WHO’S WHO IN BUSINESS 2014

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R E TA I L & LE ISU R E Grocery stores, ranked by number of employees

1 Walmart Stores Inc.

Kristy Jozwiak, Bashas' Family of Stores

4127 E. Van Buren St., Phoenix, 85008 • 479-273-4000 • walmart.com FOUNDED 1962 AZ EMPLOYEES 32,169 PRINCIPAL Doug McMillion, president and CEO HIGHESTRANKING AZ WOMAN Paula Ginnett, vice president, regional general manager

2 Fry's Food Stores

500 S. 99th Ave. , Tolleson, 85353 • 623936-2100 • frysfood.com FOUNDED 1960 AZ EMPLOYEES 18,000 PRINCIPAL Steve McKinney, president HIGHEST-RANKING AZ WOMAN Monica Garnes, vice president of merchandising

3 Safeway Inc.

20227 N. 27th Ave., Phoenix, 85027

• 623-869-6100 • safeway.com FOUNDED 1915 AZ EMPLOYEES 9,000 PRINCIPAL Dan

Valenzuela, president, Safeway Arizona HIGHEST-RANKING AZ WOMAN Susan MuddPowell , vice president of retail marketing execution

4 Bashas' Family of Stores

22402 S. Basha Road, Chandler, 85248

• 480-895-9350 • bashas.com FOUNDED 1932 AZ EMPLOYEES 8,561 PRINCIPAL Edward Basha III, chairman of the board HIGHEST-RANKING AZ WOMEN Elva G. Vivas, Denise R. Brownell,

Kristy L. Jozwiak

5 Target Corp.

LEARNING IMPACT OF ‘HUMAN TOUCH’ SHE DIDN'T KNOW IT AT THE TIME,

but years ago when Kristy Jozwiak was assisting her dad with his side business, she was learning work skills that would come in handy later in life.

“He would take people out fishing on Lake Michigan, and I was answering phones and booking fishing trips for him,” she says. “He was my toughest boss, and he taught me about having a strong work ethic.”

Those early work experiences in Libertyville, Ill., shaped Jozwiak’s understanding of customer relations and communicating with the public. It also made her uniquely qualified for her role as director of communications and public affairs at Bashas’ Family of Stores.

Not only does her position with the Chandler-based grocery store chain require her to oversee internal communications for the 8,000-strong workforce, but she’s also in charge of all external communications, and the company's charitable and community partnerships.

“Every day is different,” says Jozwiak, who is “probably still considered a newbie” after seven years with a company where employees work for decades.

The truth is, though, that Jozwiak has long been connected to the food industry.

Both her grandfather and father worked for a grocery store chain in the Midwest.

78

As a teen, she worked her way up from bagger to cashier at the same chain.

Before joining Bashas’, Jozwiak was familiar with the family-owned and operated chain. It was one of her accounts at the Phoenix office of Cramer-Krasselt advertising agency, where she worked as vice president of public relations.

“I thought this job would be so easy because Bashas’ was my account, and I thought I knew everything,” she recalls with amusement.

It turns out she had a lot to learn.

Like how important it is for companies not to lose “the human touch” — that's one reason folks reach a person, not a recording, when they call Bashas’ — and the importance of strong relationships both within and outside the company.

“People cross your path for a reason,” says Jozwiak, whose parents now reside in Arizona, too.

One person who crossed her path for years is her husband, Brian. Their courtship endured some bad timing, but he’s proven the perfect yin to her yang.

Case in point: He loves to cook, while she’d eat cereal for every meal if left to her own devices. And since she’s in grocery stores so much, she’s always more than happy to pick up ingredients for his next culinary adventure.

8550 S. Priest Drive, Tempe, 85284 • 480-533-2223 • target.com FOUNDED 1962 AZ EMPLOYEES 8,572 PRINCIPAL John Mulligan, interim CEO HIGHEST-RANKING AZ WOMAN Susan Bradshaw, director of collections

6 Costco Wholesale Corp.

4649 Morena Blvd., San Diego, 92117 • 858-812-1400 • costco.com FOUNDED 1976 AZ EMPLOYEES 4,416 PRINCIPAL Mike Casebier, vice president of operations HIGHESTRANKING AZ WOMAN Joanne Lawson, assistant vice president of pharmacy operations, southwest division

7 Albertsons LLC

400 S. 99th Ave., Suite 100 , Tolleson, 85353 • 602-382-5300 • albertsonsmarket. com FOUNDED 1939 AZ EMPLOYEES 4,000 PRINCIPAL Shane Dorcheus, division president HIGHEST-RANKING AZ WOMAN No designee

8 Sprouts Farmers Market

11811 N. Tatum Blvd., Phoenix, 85028 • 480-814-8016 • sprouts.com FOUNDED 2002 AZ EMPLOYEES 2,388 PRINCIPAL Doug Sanders, president, CEO HIGHEST-RANKING AZ WOMAN Susannah Livingston, vice president of investor relations and communications

9 Whole Foods Market

7111 E. Mayo Blvd., Phoenix, 85054

• 818-501-8484 • wholefoodsmarket. com FOUNDED 1980 AZ EMPLOYEES 1,000 PRINCIPAL Bill Cano, executive coordinator of operations for Arizona and Nevada HIGHESTRANKING AZ WOMAN Stacy McLean, store team

leader, Whole Foods Market Paradise Valley

10 Smart & Final

8485 W. Sahara Ave., Las Vegas, 89117 • 702-255-2338 • smartandfinal.com FOUNDED 1990 AZ EMPLOYEES 160 PRINCIPAL AND HIGHEST-RANKING AZ WOMAN Laurie Lombardo, district manager

GREMLYN BRADLEY-WADDELL

WHO’S WHO IN BUSINESS 2014

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H OME PR I C E S Valley Home Values

SUNNY DAYS FOR HOUSING IN REGION

85086

17

85373 74

85085

85387

85310

85262

85263

85306

85351

85302

85345

85033

10

85031

85035

85043

85258

85028 85253

85207

85257 85203 85213 85281

85210

85283 85339 85048 85045

85284

60 85202 85233

101

85234

85208 85209

85296

85224

85044

85225

85295

85212

202 85226 10

85326

85206

85204

85282 85042

85323

85205

85201

85040

85338

85215

85251

202 85008

85041

+35 to 44.9%

87

85250 85018

85006

85353

85268 85259

85016

85009

+15 to 24.9%

85020

85013 85012 85014

85301

85392

85021

17

85305 85303

85037

85051

85260

51

85029

85015

85340

85022 85254

85304

85335 85307

85053 85023

85381

85363

85255

101 85032

85019

60

85379

85050 85054

85308

101

85017

85388

85374

85024 85027

85382

85007 85003

85375

85395

+45% or more

85266

85383

303

less than +15%

+25 to 34.9%

85331

85083

85355

The median home-sales price in metro Phoenix was $205,000 on Dec. 31, compared with $164,000 in December 2012, capping off a strong year of housing recovery in 2013.

The metro Phoenix market isn’t monolithic; different regions and even different neighborhoods varied in the level of price increases last year.

85087 85087

87 85248

85286 85249

85297 85298

Insufficient data *Median prices for resales in Maricopa County from Jan. 1 through Dec. 31, 2013.

DATA FROM INFORMATION MARKET. ANALYSIS BY MATTHEW DEMPSEY AND RYAN KONIG/THE REPUBLIC, GRAPHIC BY COURTNEY KAN/THE REPUBLIC

WORK. SHOP. LIVE.

KEY INGREDIENT

At Safeway, our key ingredient is our people. Many key ingredients are needed to take an organization from good to great. Our team brings you the quality and service that you expect from Safeway every day.

We salute the hard-working and dedicated professionals highlighted in Who’s Who in Business.

On behalf of our entire Safeway family, thank you for your valuable contributions to our community.

Frank Cannistra, Vice President–Retail Operations Safeway Arizona

Dan Valenzuela, President Safeway Arizona

Susan Mudd Powell Vice President–Marketing Safeway Arizona

To join our team of professionals, please visit www.safeway.com

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R E TA I L & LE ISU R E Florists, ranked by number of employees

Marg Rodger, North Scottsdale Floral

1 Phoenix Flower Shops

5733 E. Thomas Road, Suite 4, Scottsdale, 85251 • 480-289-4000 • phoenixflowershops.com FOUNDED 1960 EMPLOYEES 64 PRINCIPAL Ken Young, owner and CEO HIGHEST-RANKING WOMAN Shelly Wilson, director of administrative services

Flower Florists, The Studio at Cactus Flower 2 Cactus

10822 N. Scottsdale Road, Scottsdale, 85254 • 480-483-9200 • cactusflower.com FOUNDED 1972 EMPLOYEES 60 PRINCIPAL Eric Luoma, president HIGHEST-RANKING WOMAN Kristina Dyrr, vice president

3 White House Design Studio

4001 N. 24th St., Phoenix, 85016 • 602-957-0186 • whitehouseflowers.com FOUNDED 1995 EMPLOYEES 33 PRINCIPAL Dennis Thompson, president HIGHEST-RANKING WOMEN Jennifer Ellis, Erica Baca

4 Watson Flowers

2525 W. Main St., Mesa, 85201 • 480967-8797 • watsonsflowers.com FOUNDED 1927 EMPLOYEES 12 PRINCIPAL Nathan Johnson, president HIGHEST-RANKING WOMAN Susan Miskin, design manager

FLORIST'S BUSINESS IS COMING UP ROSES She worked in garden shops, attended WHO BUYS A FLOWER SHOP a week flower-arranging courses at night and was before Valentine’s Day, in an unfatrained by the women who did the flowmiliar metro area, without a car, driver’s ers for the wedding of Prince Andrew and license or permanent residence?

Sarah Ferguson in 1986. She would go on If anyone could pull it off and live to to do many weddings and large corporate tell — and laugh — about it, it’s North events at sea while working as a florist for Scottsdale Floral owner Marg Rodger.

Royal Caribbean International.

The bubbly and intrepid Devon County, After leaving her ocean-going life in England, native bought the flower shop 2005, Rodger visited Phoenix and fell now known for its impeccable roses and in love with the desert. She decided she attention to detail in 2008. At the time, needed to live here. An immigration she was living out of a suitcase and staylawyer told her the best way to do that ing with friends. would be to purchase a business and stay After pulling the trigger, Rodger got on with a renewable entrepreneurial visa. calls asking if she delivered to Surprise For two years, Rodger pursued her and Sun City. Of course she did, she prodream, spending six months at a time claimed. here searching for a flower shop before “There was a huge learning curve beheading back to England. With nine days cause I didn’t know the geography,” Rodleft before she had to return from her last ger says. “I didn’t know how far it was stay in Arizona, Rodger found what she and gas was $4 a gallon. I thought, ‘What was looking for. have I done?’ I was crazy.”

“I knew when I walked in this was it,” But this year, Rodger is coming off Rodger says. She liked the location: close her most successful Valentine’s Day since to a freeway and surrounded by a medishe purchased the shop. Her roses draw cal complex, hotels and golf courses. customers from miles away, eager to pay In her spare time, she enjoys reading a price for the coveted, quality blooms that she buys directly from growers. Here, — primarily books about flowers — and trips to the Desert Botanical Garden. she’s carved a niche.

“I love nature and scenery,” she says.

The seeds of Rodger’s enthusiasm for horticulture were planted after her moth- “Cactuses are beautiful to me now. There’s so much beauty on this earth. You just er’s death. Wanting to care for her mothhave to open your eyes and take it all in.” er’s rose bushes, she bought a book to learn how and discovered she had a gift.

GEORGANN YARA

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4 Camelback Flower Shop

4227 E. Camelback Road, Phoenix, 85018 • 602-840-4646 • camelbackflowershop.com FOUNDED 2001 EMPLOYEES 12 PRINCIPAL AND HIGHEST-RANKING WOMAN Teresa Wilson, owner

6 Roadrunner Florist Inc.

2007A W. Bethany Home Road, Phoenix, 85015 • 602-246-0672 • roadrunnerflorist .com FOUNDED 1979 EMPLOYEES 6 PRINCIPAL AND HIGHEST-RANKING WOMAN Pamela Smith, owner

6 Arizona Flower Shop

1812 E. McDowell Road, Phoenix, 85006

• 602-258-8307 • azflowershop.com FOUNDED 1948 EMPLOYEES 6 PRINCIPAL AND HIGHESTRANKING WOMAN Katherine Sheehan, owner

8 Community Florist

550 W. McDowell Road, Phoenix, 85003

• 602-266-6648 • communityfloristaz.net FOUNDED 1996 EMPLOYEES 5 PRINCIPAL AND HIGHEST-RANKING WOMAN Shelli Walker, owner

8 North Scottsdale Floral

8776 E. Shea Blvd., Suite 105, Scottsdale, 85260 • 480-991-8180 • northscottsdalefloral.net FOUNDED 1994 EMPLOYEES 5 PRINCIPAL AND HIGHEST-RANKING WOMAN Marg Rodger, owner

10 Cottage at Queen Creek

22033 S. Ellsworth Road, Queen Creek, 85242 • 480-677-2002 • qccottage .com FOUNDED 2006 EMPLOYEES 4 PRINCIPAL AND HIGHEST-RANKING WOMAN Deborah Green, owner

WHO’S WHO IN BUSINESS 2014

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R E A L E S TATE Architecture firms, ranked by number of registered architects in Ariz.

Rebecca C. Olson, Westlake Reed Leskosky Ltd.

1 SmithGroup JJR

455 N. Third St., Suite 250, Phoenix, 85004 • 602-265-2200 • smithgroupjjr.com PRINCIPAL Brad Woodman, vice president, office director FOUNDED 1973 AZ ARCHITECTS 34 AZ EMPLOYEES 129 HIGHEST-RANKING WOMAN Martha de Plazaola Abbott, principal

| Winslow Architecture LLC 2 Orcutt

3003 N. Central Ave., 16th Floor, Phoenix,, 85012 • 602-257-1764 • owp.com PRINCIPALS William Sheely, Neil Terry, Vispi Karanjia, Carl Nelson, Erik Clinite, managing partners FOUNDED 1971 AZ ARCHITECTS 30 AZ EMPLOYEES 72 HIGHEST-RANKING WOMAN Kristine Mower, associate partner, director of business development and marketing

3 DWL Architects + Planners, Inc.

2333 N. Central Ave., Phoenix,, 85004 • 602-264-9731 • dwlarchitects.com PRINCIPAL Steve Rao, president FOUNDED 1949 AZ ARCHITECTS 21 AZ EMPLOYEES 46 HIGHESTRANKING WOMAN Sandra M. Kukla, executive vice president

4 DLR Group Inc.

A PASSION FOR ART AND SCIENCE GETTING THE SUNDAY PAPER was

something Rebecca C. Olson looked forward to each week as a child growing up in Monticello, Ill. She flipped through the pages until she found the featured “house of the week.”

“I’d redesign it and take it to my fourth-grade teacher, who’d critique it,” recalls Olson, principal and director of health care projects at Westlake Reed Leskosky.

With this routine, Olson’s destiny as an architect was defined.

Raised on a farm in a town of 4,000 that was filled with stunning architecture helped guide her path. It was once an escape for wealthy Chicagoans, who built grand turn-of-the-century homes. Parks and other venues featured displays of public art.

“These kinds of influences of stately architecture and a school district that had a good art department were a strong influence on me,” Olson says.

An interest in art and science made Olson a natural for her current position with the firm she joined in 2007. She oversees all health care facility-related projects in the western United States.

Being an architect gives Olson the opportunity to indulge in two of her favorite subjects. “Art involves composition, light, rhythm, void versus mass,” she explains. “Because you have to under-

stand how structures work, you have to be a scientist in terms of understanding moisture and humidity control, transference of temperature between inside and outside, and how buildings expand and contract.”

Olson enrolled at the University of Illinois at Urbana-Champaign as a pre-med student but decided to pursue architecture. After earning her bachelor’s degree in architectural studies, she remained at the university and received her master’s degree in architecture.

She quickly found a niche in healthcare architecture and design, working for firms across the country before landing in Phoenix. She worked for other Valley firms en route to Westlake Reed Leskosky, known for its award-winning health-care architecture.

“It’s rewarding to be able to build a studio with a sold reputation that has a good environment to work in,” she says.

Female role models with extensive experience in architecture are not as common as Olson would like.

However, she hopes to influence a change in that trend and thinks the change already has begun.

“It helps to see faces in the executive suites who are of female, black or Latino in heritage,” she says.

6225 N. 24th St., Suite 250, Phoenix, 85016 • 602-381-8580 • dlrgroup.com PRINCIPAL Tom O’Neil, senior principal FOUNDED 1912 AZ ARCHITECTS 17 AZ EMPLOYEES 59 HIGHEST-RANKING WOMAN Sue Gray, AIA, principal

5 Westlake, Reed, Leskosky Ltd.

1 E. Camelback Road, Suite 690, Phoenix, 85012 • 602-212-0451 • wrldesign. com PRINCIPAL AND HIGHEST-RANKING WOMAN Rebecca C. Olson, PRINCIPAL, director of studio FOUNDED 1997 AZ ARCHITECTS 14 AZ EMPLOYEES 28

5 Architekton

464 S. Farmer Ave., Suite 101, Tempe, 85281 • 480-894-4637 • architekton.com PRINCIPALS Joseph M. Salvatore, Douglas R. Brown, John F. Kane, Gregory M. Lambright, partners FOUNDED 1989 AZ ARCHITECTS 14 AZ EMPLOYEES 40 HIGHEST-RANKING WOMAN Rachel G. Rasmussen, AIA

7 CCBG Architects Inc.

102 E. Buchanan St., Phoenix, 85004 • 602-258-2211 • ccbg-arch.com PRINCIPAL Brian Cassidy FOUNDED 1958 AZ ARCHITECTS 13 AZ EMPLOYEES 18 HIGHEST-RANKING WOMAN Cassie Lemon, director of studio

Watkins Architects LLC 8 Arrington

5240 N. 16th St., Suite 101, Phoenix, 85016 • 602-279-4373 • awarch.com PRINCIPAL David Watkins FOUNDED 1994 AZ ARCHITECTS 12 AZ EMPLOYEES 36 HIGHEST-RANKING WOMAN Michelle Diaz, director of human resources

9 HKS Inc.

821 N. Central Ave., Phoenix, 85004 • 602-462-0966 • hksinc.com PRINCIPAL Mo Stein, PRINCIPAL, director FOUNDED 2006 AZ ARCHITECTS 10 AZ EMPLOYEES 16 HIGHESTRANKING WOMAN Irene Clark, vice president

9 HDR Architecture Inc.

3200 E. Camelback Road, Suite 250, Phoenix, 85018 • 602-522-7700 • hdrinc. com PRINCIPAL Craig Randock, design studio leader FOUNDED 1997 AZ ARCHITECTS 10 AZ EMPLOYEES 41 HIGHEST-RANKING WOMAN Amy Williams, interim managing principal

GEORGANN YARA WHO’S WHO IN BUSINESS 2014

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R E A L E S TATE Commerical services, ranked by number of licensed agents

1 CBRE

Afton Trail, CBRE

2415 E. Camelback Road, Phoenix, 85016 • 602-735-5555 • cbre.com/phoenix PRINCIPAL Craig Henig, senior managing director and Arizona market leader FOUNDED 1952 AZ LICENSED AGENTS 104 HIGHESTRANKING WOMAN Afton Trail, managing director, investor services

2 Cassidy Turley

2375 E. Camelback Road, Suite 300, Phoenix, 85016 • 602-954-9000 • cassidyturley.com PRINCIPAL Bryon Carney, managing principal FOUNDED 2003 AZ LICENSED AGENTS 75 HIGHEST-RANKING WOMAN Christine Veldhuizen, vice president of operations

3 Colliers International

2390 E. Camelback Road, Suite 100, Phoenix, 85016 • 602-222-5000 • colliers. com/greaterphoenix PRINCIPAL Bob Mulhern, director FOUNDED 1980 AZ LICENSED AGENTS 70 HIGHEST-RANKING WOMAN Bev Jensen, operations manager

4 NAI Horizon

2944 N. 44th St., Suite 200, Phoenix, 85018 • 602-955-4000 • naihorizon.com PRINCIPAL Thad Seligman, CEO FOUNDED 1989 AZ LICENSED AGENTS 44 HIGHESTRANKING WOMAN Terry Martin-Denning, chief operations officer

MANY HATS MAKE A GOOD FIT WHEN PEOPLE HEAR that Afton Trail has been in the commercial real estate business for 34 years, they assume that she must love what she does.

The managing director for investor services for CBRE is happy to assure them they are correct.

Trail, who has been with CBRE for the past 16 years, says one of the things she especially enjoys about her work is the variety each day brings.

“I get to wear so many hats,” she says.

“There’s a need for strong customer service skills and I have to be knowledgeable about insurance, as well as legal issues, have a strong financial background, all the while keeping my thumb on the pulse of the real-estate market.

There are so many different things to know, it’s impossible to get into a rut.”

Having the chance to work directly with people is also something that has kept Trail coming back for more than three decades.

“It’s much better than sitting behind a computer plugging in numbers.”

Interestingly, when Trail first got into commercial real estate, she was going to school to become an architect.

After taking an administrative position at a commercial real estate firm, Trail realized she wanted to be involved

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in all aspects of a building, rather than simply designing it.

“I thought, ‘I really like this,’” she says. “’This is what I want to do.’”

Trail also enjoys the way her business is always evolving and changing, which requires her to stay on her toes and keep up to date with the latest technology.

“If you think about it, the way we do business has really changed along the way,” she says. “When I first started, we had no cellphones, no fax machines and no computers. We wore beepers and pagers, and typed up our budgets on a typewriter.

“Thirty years ago, if you didn’t reply to a customer in 24 hours it was not a big deal,” she adds. “But now people expect you to get back to them immediately. Technology allows us to bring things together more effectively and efficiently.”

Trail, who enjoys taking vacations to new places with her husband and spending time with her two young grandchildren, says people sometimes ask her when she will retire.

“I tell them that as long as I’m still having fun at what I do, I plan to keep on doing it,” she says.

5 Jones Lang LaSalle

3131 E. Camelback Road, Suite 400, Phoenix, 85016 • 602-282-6300 • us.am. joneslanglasalle.com PRINCIPAL Dennis Desmond, senior managing director and arizona market leader FOUNDED 1997 AZ LICENSED AGENTS 42 HIGHEST-RANKING WOMAN Christine Cunningham, designated broker

6 Lee & Associates

3200 E. Camelback Road, Suite 100, Phoenix, 85016 • 602-956-7777 • leearizona. com PRINCIPAL Fred Darche, managing principal FOUNDED 1991 AZ LICENSED AGENTS 40 HIGHEST-RANKING WOMAN No designee, n/a

& Wakefield of Arizona Inc. 7 Cushman

2555 E. Camelback Road, Suite 300, Phoenix, 85016 • 602-253-7900 • cushwake. com PRINCIPAL Gregory B. Valladao, senior managing director FOUNDED 1987 AZ LICENSED AGENTS 39 HIGHEST-RANKING WOMAN Catharine Teeter, director of operations

8 Marcus & Millichap

2398 E. Camelback Road, Suite 550, Phoenix, 85016 • 602-687-6700 • marcusmillichap.com PRINCIPAL Don Morrow, regional manager for Phoenix and Tucson FOUNDED 1971 LICENSED AGENTS 35 HIGHESTRANKING WOMAN Tatyana Meulemans, real estate agent

Commerical Real Estate Services 9 PICOR

1100 N. Wilmot Road, Suite 200, Tucson, 85712 • 520-748-7100 • picor.com PRINCIPAL Michael S. Hammond, CEO FOUNDED 1985 AZ LICENSED AGENTS 18 HIGHEST-RANKING WOMAN Barbi Reuter, PRINCIPAL

10 Velocity Retail

2415 E. Camelback Road, Suite 400, Phoenix, 85016 • 602-282-8110 • velocityretial.com PRINCIPAL David Cheatham, president FOUNDED 2009 AZ LICENSED AGENTS 16 HIGHEST-RANKING WOMAN Judi Butterworth, senior vice president

ALISON STANTON

WHO’S WHO IN BUSINESS 2014

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R E A L E S TATE Women agents, ranked by total transaction volume

1 Carin Nguyen, RealAZtate

1650 N. Dysart Road, Suite 5, Goodyear, 85395 • 623-223-1663 • soldbycarin.com 2013 TRANSACTION VOLUME $58.4 million

Lisa Lucky, Russ Lyon Sotheby’s International Realty

Sandra Baldwin, Russ Lyon Sotheby's 2 International Realty

7135 E. Camelback Road, Suite 360, Scottsdale, 85251 • 480-287-5300 • sandrabaldwin.com 2013 TRANSACTION VOLUME $52.4 million

Lisa Lucky, Russ Lyon Sotheby's 3 International Realty

8852 E. Pinnacle Peak Road, Suite J-3, Scottsdale, 85255 • 602-320-8415 • lisalucky.com 2013 TRANSACTION VOLUME $42 million

Beardsley, DMB Realty Network 4 Deborah

20789 N. Pima Road, Suite 100, Scottsdale, 85255 • 480-502-6902 • silverleafgroup. com 2013 TRANSACTION VOLUME $41.9 million

5 Amy Jones, RE/MAX Infinity

2450 S. Arizona Ave., Suite 1, Chandler, 85286 • 480-821-4232 • amysellsaz.com 2013 TRANSACTION VOLUME $40.7 million

Ellington, Realty Executives 6 Lauren

21040 N. Pima Road , Scottsdale, 85255 • 602-957-0444 • realtyexecutivesphoenix .com 2013 TRANSACTION VOLUME $36.5 million

Cass, RE/MAX Fine Properties 7 Helene

21000 N. Pima Road, Suite 100, Scottsdale, 85255 • 480-563-3333 • fineprop.com 2013 TRANSACTION VOLUME $31 million

Anderson, RE/MAX Excalibur 8 Kris

8510 E. Shea Blvd., Suite 100, Scottsdale, 85260 • 480-567-2103 • yourpremierteam .net 2013 TRANSACTION VOLUME $28.6 mllion

Moran, Realty ONE Group 9 Taylor

17235 N. 75th Ave., Suite C-190, Glendale, 85308 • 480-335-9860 • 4closedreo.com 2013 TRANSACTION VOLUME $25.6 million

Olson, United Brokers Group 10 Diane

15825 S. 46th St., Suite 122, Phoenix, 85048 • 480-794-1106 • dianeolson.ca 2013 TRANSACTION VOLUME $24.1 million

GOOD FORTUNE LIES IN HARD WORK saying, ‘Wow, what a great name,’ and FIFTEEN YEARS AGO, Lisa Lucky some have even said that if they had was volunteering at her children’s a last name like Lucky they would be school playground when she had an successful too. But truly, hard work is epiphany. the reason for my success.

“I realized that the kids were getting When she is not working early or bigger than me, and it was tough being out there on the playground with them,” staying up late helping her clients sell their luxury homes, Lucky says she enshe says. “So I decided that I had better joys getting out to exercise. find something else to do.”

“We recently upgraded our country Lucky decided to get her real estate club membership to include golf, so I’m license, and work part time while her a new golfer,” she says. “I’m looking son and daughter were still in school. forward to getting out and seeing a dif“One thing I found out early on is ferent perspective on homes from the that you have to devote yourself full golf course.” time to be successful,” she says, adding Thinking back to the playground that as her kids got older, she was able days, Lucky says she never would have to spend more and more time on her guessed how much she would love new career. working in real estate, or how good she Lucky’s hard work and dedication would be at it. paid off. Since 2006, she has been in “I remember when I first started out the top 1 percent of Realtors at Russ and got my license, my kids made me a Lyon Sotheby’s International Realty. banner on butcher paper with lists on “I love working with sellers to get it like ‘Homes Mom Sold’ and things their homes sold,” she says. “I take my like that. I still have that banner,” she job very seriously, but we also have a says, adding that her daughter recently lot of fun along the way.” earned her real estate license.

Although Lucky says she enjoys hav“I do think sometimes, ‘Gosh, I have ing an “upbeat and happy last name come a long way.’ I’m training my that people will remember,” she stresses daughter and sharing my knowledge, that hard work has been the key to her and right now, everything is still full success. steam ahead.”

“I get comments every day about my name,” she says. “People are always ALISON STANTON WHO’S WHO IN BUSINESS 2014

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R E A L E S TATE Commercial developers, ranked by 2013 Ariz. holdings in square feet

1 Mark-Taylor Inc.

Pam Bentle, Vestar Development Co.

6623 N. Scottsdale Road, Scottsdale, AZ • 480-9919111 • mark-taylor.com PRINCIPALS Scott Taylor, Jeff Mark, owners FOUNDED 1986 2013 HOLDINGS IN SQ FT 25 million DEVELOPMENT TYPES Multifamily LOCAL DEVELOPMENTS San Norterra, San Privada HIGHEST-RANKING WOMAN Doreen Gannon, vice president development operations

2 Vestar Development Co.

2425 E. Camelback Road, Suite 750, Phoenix, AZ • 602-866-0900 • vestar.com PRINCIPAL Rick Kuhle, chairman and CEO FOUNDED 1977 2013 HOLDINGS IN SQ FT 15.4 million DEVELOPMENT TYPES retail LOCAL DEVELOPMENTS Tempe Marketplace, Crossroads Towne Center HIGHEST-RANKING WOMAN Pam Bentle, treasurer

3 Macerich

1411 N. Tatum Blvd., Phoenix, AZ • 602-953-6200 • macerich.com PRINCIPAL Don Foster, senior vice president FOUNDED 1964 2013 HOLDINGS IN SQ FT 12.6 million DEVELOPMENT TYPES retail LOCAL DEVELOPMENTS Biltmore Fashion Park, Chandler Fashion Center HIGHEST-RANKING WOMAN No designee

3 RED Development Co.

FINDING INSIGHT WITH NUMBERS A STORY CAN BE TOLD in many

different ways—through the use of illustrations or words or photographs. In Pam Bentle’s world, stories are told a different way.

“Numbers tell a story,” Bentle says. “That’s the appeal of accounting. You follow a path and always come up with an answer. It’s very structured.”

Bentle is treasurer of commercial real estate company Vestar Development. It’s her job to coordinate cash management for the company, anything that has to do with money.

She’s been with Vestar since the company began in 1989, starting as an accountant, even though accounting was neither childhood passion nor family business.

“There was no one in my family in the finance area,” she says. “I was leading the edge on that. I have a son who followed my path, but I was the first in my family to venture into the financial world.

Bentle has seen the business of commercial development change a lot over those years, most notably after the terrorist attacks of September 11, 2001.

“The banking world changed after 9-11, changed dramatically,” she says. “There was fear about where money was going, how you were receiving it. Relationships changed.

You have years and years of longstanding relationships, and then they

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say, ‘Even though we have a longstanding relationship, here are five pages of documents (to fill out) so we know who you are.’”

Then came the economic downturn of 2008.

“If homebuilders aren’t building homes, you’re not building shopping centers,” Bentle says. “Vestar was very fortunate and weathered the downturn. Things under construction were built and we didn’t get a lot of hard hits like other developers.

We stayed really strong.”

When she’s not crunching numbers, Bentle is a wife, mom and grandmother.

“I enjoy my family, my friends, my husband and traveling,” she says.

“And walking my dog.”

She also enjoys taking photographs.

“My husband is a professional photographer, and he supports me in my attempts to take pictures,” she says. “It’s something we enjoy together.

“When we travel, I like to do landscapes. One of my favorite photographs is one I took of Siena, a little town in Italy. You look at it and it looks like a painting. It has very nice memories attached to it.”

But with all the things Bentle does, there’s one thing she doesn’t do: taxes. “We hire tax people to do that,” she says.

CHRISTOPHER GEOFFREY MCPHERSON

1 E. Washington St., Suite 300, Phoenix, AZ • 480-947-7772 • reddevelopment.com PRINCIPAL Steve Maun, president FOUNDED 1995 2013 HOLDINGS IN SQ FT 6.6 million DEVELOPMENT TYPES retail, mixed-use LOCAL DEVELOPMENTS CityScape Phoenix, Prasada HIGHESTRANKING WOMAN Robyn Young, executive vice president

4 Lincoln Property Co

.

3131 E. Camelback Road, Suite 318, Phoenix, AZ • 602-912-8888 • lpcphx.com PRINCIPAL David R. Krumwiede, executive vice president FOUNDED 2001 2013 HOLDINGS IN SQ FT 6 million DEVELOPMENT TYPES office, industrial LOCAL DEVELOPMENTS ASU Foundation-Fulton Center, Arizona Game and Fish headquarters HIGHEST-RANKING WOMAN Alisa M. Timm, director of management services

5 Plaza Cos.

9401 W. Thunderbird Road, Suite 200, Peoria, AZ • 623-972-1184 • theplazaco.com PRINCIPAL AND HIGHEST-RANKING WOMAN Sharon Harper, president and CEO FOUNDED 1982 2013 HOLDINGS IN SQ FT 4.2 million DEVELOPMENT TYPES medical office, senior living LOCAL DEVELOPMENTS SkySong, Vi at Silverstone

6 Hines

2375 E. Camelback Road, Suite 150, Phoenix, AZ • 602385-4000 • hines.com PRINCIPAL Chris Anderson, managing director – regional partner FOUNDED 1997 2013 HOLDINGS IN SQ FT 3 million DEVELOPMENT TYPES office, multifamily, mixed-use LOCAL DEVELOPMENTS 24th at Camelback I & II, Renaissance Square One & Two HIGHEST-RANKING WOMAN Carol Kleinberg, property manager

7 Ryan Companies U.S., Inc.

3900 E. Camelback Road, Suite 100, Phoenix, AZ • 602322-6100 • ryancompanies.com PRINCIPAL John Strittmatter, president /Southwest FOUNDED 1994 2013 HOLDINGS IN SQ FT 2.5 million DEVELOPMENT TYPES office, industrial, medical office, retail LOCAL DEVELOPMENTS FBI Phoenix Division, One North Central HIGHEST-RANKING WOMEN Molly Ryan Carson, Anna Riley

8 Kitchell

1707 E. Highland Ave., Phoenix, AZ • 602-264-4411 • kitchell.com PRINCIPAL Jim Swanson, CEO FOUNDED 1950 2013 HOLDINGS IN SQ FT 1.4 million DEVELOPMENT TYPES retail, office, multifamily, industrial LOCAL DEVELOPMENTS McDowell Mountain Business Park, Mountain Ranch Marketplace HIGHEST-RANKING WOMAN Nancy Kelley, assistant controller

9 Trammell Crow Co.

2231 East Camelback Road, Suite 102, Phoenix, AZ • 602-222-4000 • trammellcrow.com/phoenix PRINCIPAL Donald “Jim” Mahoney, senior managing director FOUNDED 1948 2013 HOLDINGS IN SQ FT 998,000 DEVELOPMENT TYPES office, retail LOCAL DEVELOPMENTS MAX at Kierland, Central Arizona Distribution Center HIGHEST-RANKING WOMAN Catherine Thuringer, principal

WHO’S WHO IN BUSINESS 2014

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R E A L E S TATE Homebuilders, ranked by 2013 Arizona sales closed

1 PulteGroup Inc.

Rebecca Lundberg, PulteGroup Inc

16767 N. Perimeter Drive, Scottsdale,

85260 • 480-391-6000 • pultegroup.com AZ HOME SALES 1,437 PRINCIPAL John Chadwick, Southwest area president HIGHEST-RANKING WOMAN Michelle Gregorec, Rebecca Lundberg

2 Taylor Morrison

4900 N. Scottsdale Road, Suite 2000, Scottsdale, 85251 • 480-840-8100 • taylormorrison.com AZ HOME SALES 878 PRINCIPAL AND HIGHEST-RANKING WOMAN Sheryl Palmer, CEO

3 Meritage Homes Corp.

17851 N. 85th St., Suite 300, Scottsdale, 85255 • 480-515-8100 • meritagehomes.com AZ HOME SALES 825 PRINCIPAL Steve Hilton, chairman and CEO HIGHEST-RANKING WOMAN Hilla Sferruzza, chief accounting officer and corporate controller

4 D.R. Horton Inc.

20410 N. 19th Ave., Suite 100, Phoenix, 85027 • 480-483-0006 • drhorton.com AZ HOME SALES 779 PRINCIPAL Tom Davis, division president HIGHEST-RANKING WOMAN Holly R. James, vice president of land acquisition and development

5 Fulton Homes Corp.

9140 S. Kyrene Road, Tempe, 85284

JUMPED ‘FEET FIRST’ FROM BALLET HERE’S A QUESTION: Can you name a person whose world went from plié, pirouette and pas de deux to product, price, place and promotion? No? Try Rebecca Lundberg, vice president of sales for Arizona at PulteGroup Inc. “Prior to going to university, I was a professional ballerina,” Lundberg says.

“I lived in Moscow when I was 17 and danced with the Moscow City Ballet.

I spent time traveling in Europe and Southeast Asia.

"Then my parents told me I had to finish school before I went back to dance. ‘Do whatever you want,’ they said, ‘but finish school.’ I finished my high schooling and decided that, as much as I loved dance, I wanted to pursue some other things as well, mainly in the business world. That’s how I landed at the University of Arizona.”

While in college earning a business degree, Lundberg didn’t anticipate she would eventually work for a homebuilder. However, when she graduated in 2005, it was the height of the realestate market.

“The industry was so hot,” she says.

“I saw endless opportunities for me. I kind of jumped in feet first. It was a neat industry to be in during the boom.”

Times were good for her, then; but she’s learned so much more since the

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economic collapse. That’s when she began to understand what it really takes to be a good salesperson.

“Before that, it was too easy,” Lundberg says. “I didn’t have to apply any strong selling skills. We would joke, ‘Here’s your home, would you like fries with that?’ I’ve become a much stronger person now because of all we went through during the past four or five years.”

For Lundberg, it’s important to share that newfound knowledge.

“My No. 1 priority when working with my four general sales managers is to understand the market dynamics we’re dealing with,” she says. “And when I go out into our communities to talk to our sales associates, I want to make sure the presentation we’re providing our consumers is very clear. We need to make sure they have all the information they need to make a purchase decision.”

Lundberg stresses that it all goes back to the “four P’s” of marketing: product, price, place and promotion.

What about the “three P’s” of ballet?

“Oh, I still love dance,” she says. “I love the arts. I don’t get the opportunity to get out and dance much, but I do still enjoy it a lot.”

• 480-753-6789 • fultonhomes.com AZ HOME SALES 707 PRINCIPAL Doug Fulton, CEO HIGHEST-RANKING WOMAN No designee

6 Richmond American Homes

16427 N. Scottsdale Road, Suite 145, Scottsdale, 85254 • 602-956-4100 • richmondamerican.com AZ HOME SALES 302 PRINCIPAL David Viger, division president HIGHEST-RANKING WOMAN No designee

7 Maracay Homes

15279 N. Scottsdale Road, Suite 300, Scottsdale, 85254 • 480-970-6000 • maracayhomes.com AZ HOME SALES 488 PRINCIPAL Andy Warren, president HIGHESTRANKING WOMAN Andrea Goudge, vice president and controller

8 William Lyon Homes

8840 E. Chaparral Road, Suite 200, Scottsdale, 85250 • 480-893-1000 • lyonhomes.com AZ HOME SALES 448 PRINCIPAL Tom Hickcox, president of Arizona region HIGHEST-RANKING WOMAN Julie Collins, senor vice president

9 K. Hovnanian Homes

20830 N. Tatum Blvd., Suite 250, Phoenix, 85050 • 877-546-8669 • khov.com AZ HOME SALES 404 PRINCIPAL Lou Smith, group president HIGHEST-RANKING WOMAN No designee

10 Shea Homes

8800 N. Gainey Center Drive, Suite 350, Scottsdale, 85258 • 480-348-6000 • sheahomes.com AZ HOME SALES 321 PRINCIPAL Buddy Satterfield, president HIGHEST-RANKING WOMAN No designee

CHRISTOPHER GEOFFREY MCPHERSON

WHO’S WHO IN BUSINESS 2014

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R E A L E S TATE Commercial construction, ranked by 2013 Ariz. billings

1 Kitchell

1707 E. Highland Ave., Phoenix, 85016 • 602-264-4411 • kitchell.com PRINCIPAL Jim Swanson, CEO FOUNDED 1950 2013 AZ BILLINGS $500.5 million HIGHEST-RANKING WOMAN Nancy Kelley, assistant controller

Nancy Kelley, Kitchell

2 McCarthy Building Cos

.

6224 N. 24th St., Suite 200, Phoenix, 85016 • 480-449-4700 • mccarthy.com PRINCIPAL Bo Calbert, president of Southwest region FOUNDED 1977 2013 AZ BILLINGS $415 million HIGHEST-RANKING WOMAN Kristine Newman, controller for Southwest region

3 Hunt Construction Group Inc.

426 N. 44th St., Suite 410, Phoenix, 85008 • 602-225-9500 • huntconstructiongroup.com PRINCIPAL Robert F. Hart, executive vice president and West division manager FOUNDED 1944 2013 AZ BILLINGS $295.3 million HIGHEST-RANKING WOMAN Cindy New, vice president and controller

4 Sundt Construction Inc.

2620 S. 55th St., Tempe, 85282 • 480-293-3000 • sundt.com PRINCIPAL David S. Crawford, president and CEO FOUNDED 1890 2013 AZ BILLINGS $247.6 million HIGHESTRANKING WOMAN Michelle Ashmore, corporate secretary

5 Haydon Building Corp

4640 E. Cotton Gin Loop, Phoenix, 85040 • 602-296-1496 • haydonbc.com PRINCIPAL Gary Haydon, president FOUNDED 1991 2013 AZ BILLINGS $225 million HIGHEST-RANKING WOMAN No designee,

6 D.L. Withers Construction L.C.

3220 E. Harbour Drive, Phoenix, 85034 • 602-438-9500 • dlwithers.com PRINCIPAL Dan Withers, president FOUNDED 1981 2013 AZ BILLINGS $200 million HIGHEST-RANKING WOMAN Char Paynter, director of administration

7 Okland Construction Co. Inc.

1700 N. McClintock Drive, Tempe, 85281 • 480-990-3330 • okland.com PRINCIPAL Bill Okland, president FOUNDED 1918 2013 AZ BILLINGS $175 million HIGHEST-RANKING WOMAN Marcella Gilbert, project manager

8 Holder Construction Group LLC

2325 E. Camelback Road, Suite 520, Phoenix, 85016 • 602-224-5050 • holderconstruction.com PRINCIPAL Bill Headley, senior vice president FOUNDED 1996 2013 AZ BILLINGS $95 Million HIGHEST-RANKING WOMAN No designee

& Peterson Construction 9 Adolfson

5002 S. Ash Ave., Tempe, 85282 • 480-3458700 • a-p.com PRINCIPAL Bryan Dunn, senior vice president FOUNDED 1991 2013 AZ BILLINGS $80.7 million HIGHEST-RANKING WOMAN Lana Harris, director of business development

10 The Weitz Co.

2111 E Highland Ave., Suite 400, Phoenix, 85016 • 602-225-0225 • weitz.com PRINCIPAL Mike Bontrager, executive vice president FOUNDED 1855 2013 AZ BILLINGS $47 million HIGHEST-RANKING WOMAN Beth Rogers, accounting manager

‘ADRENALINE JUNKIE’ LOVES FIGURES NANCY KELLEY WILL TELL YOU she’s a 100 percent adrenaline junky who loves zip lining, rollercoasters and motorcycles, but there is one thing that scares her.

“Naps scare me,” she says. “Because I feel when I’m taking a nap I’m wasting life.”

Kelley, assistant controller at construction company Kitchell, wants people to know that she’s a passionate person who tries to enjoy every facet of her life, whether it’s work or family — or numbers.

“My whole life, I’ve been a numbers person,” she says. “I see life through numbers. I come from an entrepreneurial family that was always trying to make money. When I was in the fourth grade, I learned how to help my dad reconcile his bank accounts.”

Kelley has turned her love of numbers into a lifelong career, starting as a staff accountant and working her way up through the ranks.

“A lot of people think accounting can be boring and all accountants fit a certain profile: that they’re introverted and not people persons,” she says. “I find it exciting, especially when I’m putting together a financial statement for one of our companies. Once we put all

the transactions in and see all the effort the individuals put in, we can go back to the organization and say, ‘Look at what we did. Look at what you’ve done.

Look at the contribution you’ve made.’”

For Kelley, numbers have power.

"Some people have the ability to get others to do things through writing; I can persuade people through numbers,” she says.

Although a life lived through numbers seems perfectly natural to her, not everyone understands.

“I was involved in a little group with my oldest daughter,” Kelley says. “They asked the moms to explain to the class how they saw their family. These other moms came in and said these beautiful things—like, my family’s like a garden. They had illustrations and they all had something insightful and beautiful to say.”

Kelley’s presentation was a little different.

“I stood up and said, ‘I see my family as a mathematical equation: my husband plus myself plus my daughter equals my family.’”

The audience reaction?

“The others looked at me with blank stares.”

CHRISTOPHER GEOFFREY MCPHERSON WHO’S WHO IN BUSINESS 2014

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R E A L E S TATE Residential firms, ranked by number of licensed agents

Bonny Holland, Keller Williams Sonoran Living

1 HomeSmart

3131 E. Camelback Road, Suite 125, Phoenix , 85016 • 602-230-7600 • homesmartinternational.com FOUNDED 2000 AZ LICENSED AGENTS 4,681 PRINCIPAL Matt Widdows, chairman and founder HIGHESTRANKING WOMAN Ashley Bowers, COO

2 Realty ONE Group, Inc.

11211 N. Tatum Blvd., Suite 200 , Phoenix, 85028 • 602-953-4043 • realtyoneaz.com; RealtyOneGroup.com FOUNDED 2006 AZ LICENSED AGENTS 1,602 PRINCIPAL Pat Kelly, vice president of operations HIGHEST-RANKING WOMAN KC Cyga, managing broker, Scottsdale office

Banker Residential Brokerage 3 Coldwell

10446 N. 74th St., Suite 101, Scottsdale , 85258 • 480-481-8400 • azmoves.com FOUNDED 1992 AZ LICENSED AGENTS 1,350 PRINCIPAL Malcolm MacEwen, president HIGHEST-RANKING WOMAN Martha Appel, vice president and designated broker

4 DPR Realty

FOCUS ON COMMUNITY, CLIENTS WHEN BONNY HOLLAND was trans-

ferred to Phoenix with her family in the 1990s, she found that her 15 years of experience working for a Silicon Valley electronics firm didn’t translate. But she quickly saw that residential real estate was booming in new communities like the Ahwatukee Foothills, where she lived. So when all her children were in school, Holland decided to hang out her own shingle as a real estate agent.

Although she spent 13 years with Russ Lyon Sotheby’s International before moving to Keller Williams Sonoran Living, most of Holland’s clients know her by her personal brand, Leading Luxury Experts Group.

The independent streak that led her to create a standalone brand served Holland well during the growth years in the mid-1990s. She partnered with another Realtor who mentored her in land development and the pair took on special projects in the development sector such as selling custom lots and builder’s spec homes. They also negotiated joint ventures with developers to sell out several semi-custom subdivisions.

“It was a lot of fun,” Holland remembers. “It was great business and it ultimately helped me with my resale business.”

Through the years, community in-

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volvement and consistent strategic marketing have helped Holland weather market ups and downs. “I’ve always tried to give back to the community that has helped me grow my business,” she says.

Holland is a monthly contributor to the real estate section of the Ahwatukee Foothills News and is an active fundraiser for charities such as the Phoenix Children’s Hospital. Her multi-pronged marketing efforts — ranging from targeted mailers to the Facebook fan page she maintains for the Ahwatukee Foothills community — earn her invaluable exposure and long term loyalty.

“The last three years in a row, I sold more volume in listings and sales than any other agent in the 85045, 48 and 44 zip codes,” Holland says. “I have clients from when I started 18 years ago who are still calling me and referring people to me.”

Holland credits her parents — both hardworking engineers — with modeling a strong work ethic. “That has helped me in anything that I’ve done.” she says. Bottom line: “I’ve had very few unhappy clients over 18 years. For me, that’s what it’s about. It’s not about the money, it’s about trying to be the best real estate agent I can be and taking care of my clients.”

JOYCE HADLEY COPELAND

8341 E. Gelding Drive , Scottsdale, 85260 • 480-994-0800 • dprrealty.com FOUNDED 2001 AZ LICENSED AGENTS 1,278 PRINCIPAL Tom Parrella, owner HIGHESTRANKING WOMAN Heather Binder, associate broker and managing broker

5 West USA Realty

16807 N. Cave Creek Road, Phoenix, 85032 • 602-942-4200 • westusa.com FOUNDED 1986 AZ LICENSED AGENTS 1,273 PRINCIPAL Clay Fouts, owner and president HIGHEST-RANKING WOMAN Deborah Quain, administrative officer

Lyon Sotheby's International 6 Russ

7135 E. Camelback Road, Suite 360, Scottsdale , 85251 • 480-502-3500 • russlyon.com FOUNDED 1947 AZ LICENSED AGENTS 885 PRINCIPAL D. Deems Dickinson, president and designated broker HIGHESTRANKING WOMAN no designee

7 Realty Executives

21040 N. Pima Road , Scottsdale, 85255

• 602-957-0444 • realtyexecutivesphoenix. com FOUNDED 1965 AZ LICENSED AGENTS 750 PRINCIPAL Rich Rector, owner, president HIGHEST-RANKING WOMAN Lauren Ellington,

realtor

8 Keller Williams Sonoran Living

4621 E. Chandler Blvd., Suite 160 , Phoenix, 85048 • 480-759-4300 • kwfoothills. com FOUNDED 1999 AZ LICENSED AGENTS 175 PRINCIPAL Barry Kramer, operating PRINCIPAL, owner HIGHEST-RANKING WOMAN Bonny Holland, top producing realtor-leading luxury experts group

9 RE/MAX Fine Properties

21000 N. Pima Road, Suite 100, Scottsdale , 85255 • 480-355-1007 • fineprop.com FOUNDED 1997 AZ LICENSED AGENTS 140 PRINCIPAL Delbert M. Rounds, owner HIGHEST-RANKING WOMAN Sheila A. Strunk, designated broker

10 Cambridge Properties

14602 N Tatum Blvd., Phoenix, 85032

• 602-493-5100 • cambridgeproperties. com FOUNDED 1996 AZ LICENSED AGENTS 48 PRINCIPAL Keith Mishkin, designated broker, owner HIGHEST-RANKING WOMAN no designee

WHO’S WHO IN BUSINESS 2014

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