March 2019 Chamber Voice | 2019 Business Plan

MARCH2019 | Vol 14 Issue 3

CHAM BER S TAF F Raymond Burns, CCE

Nick Smith

President/CEO rburns@rogerslowell.com

Creative Services Director nick@rogerslowell.com

J.R. Shaw

Heather Friday

Executive Director/Executive Vice President | Visit Rogers jr@rogerslowell.com

Finance Manager heather@rogerslowell.com

Katie Wright

Sheree Barnes

Vice President of Operations katie@rogerslowell.com

Operations Manager | Downtown Rogers, Inc. sheree@rogerslowell.com

Shelle Summers, IOM

Rogers-Lowell Area Chamber of Commerce 317 West Walnut Street | Rogers, Arkansas 72756 P: (479) 636-1240 F: (479) 636-5485

Lauren Hildreth

Senior Vice President of Membership Services ssummers@rogerslowell.com

DTR Farmers Market Manager | Downtown Rogers, Inc. lauren@rogerslowell.com

Steve Cox

Jeff O'Neill

Senior Vice President of Economic Development steve@rogerslowell.com

Special Events Coordinator jeff@rogerslowell.com

Brad Phillips

Jacque Eakins

Senior Vice President of Marketing Communications brad@rogerslowell.com

Account Executive jacque@rogerslowell.com

Jon Moran

Paid for through Periodical “Chamber Voice” (USPS 492950) is published monthly in January, February, March, May, June, July, August, September, October, November and December; (semi-monthly in April) by the Rogers-Lowell Area Chamber of Commerce, Inc., 317 West Walnut, Rogers, AR 72756. Periodical postage paid at Rogers, AR. Postmaster send address changes to: | Rogers-Lowell Area Chamber of Commerce Newsletter

Marni Rogers

Senior Vice President of Government Affairs jon@rogerslowell.com

Member Relations Manager marni@rogerslowell.com

Vickie Grotts

Kelly Parker

Vice President of Accounting & Finance vickie@rogerslowell.com

Marketing Communications Manager | Visit Rogers kelly@rogerslowell.com

Karen Wagaman

Luke Wiggins

Vice President of Downtown Development karen@rogerslowell.com

Meetings & Conventions Sales Manager | Visit Rogers luke@rogerslowell.com

Shey Bland

Justin Freeman

Executive Director | Downtown Rogers, Inc. shey@rogerslowell.com

Marketing Communications Specialist justin@rogerslowell.com

Ross Phillips

Ashley Matsumura

Director of Community Development ross@rogerslowell.com

Information Specialist ashley@rogerslowell.com

317 West Walnut, Rogers, AR 72756.

BO ARD O F D IRE C TO R S EXECUTIVE COMMITTEE

Chairman of the Board | Greg Fogle, Nabholz Construction Chairman-Elect | Angie Tucker-Ridley, Tucker’s Furniture & Appliance Treasurer | Jeff Milford, AEP/SWEPCO Past Chairman | Eric Pianalto, Mercy Northwest Arkansas President/CEO | Raymond Burns RIDC President | Jerry Vest, Regions Bank

2019 DIRECTORS

Payne Brewer, Arvest Bank Jill Bright, Grand Savings Bank Corry Hull, OneDigital Health and Benefits Erin Kiefer, Assembled Products Denten Park, Northwest Health Chris Sultemeier, Walmart (retired)

2020 DIRECTORS

Leah Acoach Danny Beck, Arkansas Blue Cross Blue Shield Joe Donaldson, Sam’s Furniture Brad Hicks, J.B. Hunt Transport Inc. Mike Power, First Security Bank David Vaden, Ernst & Young LLP

2021 DIRECTORS

Tom Allen, Cushman & Wakefield | Sage Partners Ron Branscum, Citizens Bank David Kimball, Benchmark Group Jerra Nalley, Runway Tanya Smith, Turpentine Creek Wildlife Refuge Melissa Turpin, Honeycomb Kitchen Shop

EX-OFFICIO DIRECTORS

Daizy Andrade, University of Arkansas Dr. Marlin Berry, Rogers Public Schools Shey Bland, Downtown Rogers, Inc. Kristen Boozman, Portfolio Luxury Real Estate Redefined Jerry Carmichael, 3C Retail Solutions Irma Chavez, Conexion de Negocios Latino Larry Cooper, Embassy Suites NW Arkansas Russ Daniel, McLarty Daniel Group Rich Davis, Black Hills Energy Jesica Duarte, Walmart Mike Dodge, Carroll Electric Coop. Corp.

Sandy Edwards, Crystal Bridges Museum David Faulkner, Pinnacle Hills Promenade David Foster, APAC-Central, Inc.

DIVISION CHAIRS

Community Development - Leah Acoach Membership Services - Jill Bright Economic Development - Payne Brewer Government Affairs - Jerry Carmichael Convention & Visitors Bureau - Larry Cooper

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Diego Garcia, Crafton Tull Angela Grayson, Precipice IP Dan Hendrix, World Trade Center Arkansas Greg Hines, Mayor, City of Rogers Tom Hopper, TallChamps, LLC Dr. Evelyn Jorgenson, NorthWest Arkansas Community College Peter Lane, Walton Arts Center Chris Moore, Mayor, City of Lowell Aaron Matthews, First Baptist Church of Lowell Barry Moehring, Benton County Judge Curt Stamp, Cox Business Dick Trammel, Chairman Emeritus Emma Willis, Arkansas 529 College Savings Plans Jeff Wood, Tyson Foods

AUDIT COMMITTEE Jill Bright David Vaden Ron Branscum

A Message from the President/CEO BUILDING A ROADMAP TO 2022 |

CHAMBER 3.0 INITIATIVE

Welcome to the 2019 Business Plan issue of the Chamber Voice. This quick-guide was created to introduce you to the Strategic Plan’s Critical Success Factors and supporting Program of Work.

Our mission is “to be the voice of business, to promote and initiate responsible economic growth, and to address community challenges in the Rogers-Lowell Area and region.” We’re celebrating our 97th year as the premiere advocacy organization for business and we take our leadership role of being the Keeper of the

Community Vision and Voice of Business seriously.

To accomplish our mission, we’re growing business and building community through mission-based strategic focus areas and increased collaboration with our members, partners and investors. Strategic areas of focus include economic development, downtown development, workforce recruitment and retention, government affairs, small business outreach, destination marketing, community education and leadership programs, and long-range community planning to improve quality of life.

Last year, we embarked on a journey to explore how the Chamber will adapt and evolve to ensure its best days are ahead. Your input and feedback helped us to envision the future and create our Roadmap to 2022 |

Chamber 3.0 Initiative.

This strategic initiative is not an event, program or policy, but rather a filter, a feeling and a benchmark; a combination of mission, vision and values that leads the Chamber to continued relevancy, necessity and competency in a rapidly changing world. This is an intentional effort to be Cohesive, Invigorate and

Influence, carefully chosen words that describe how the Chamber is evolving its role to be a Champion, Catalyst and Convener for the community.

I encourage you to take some time to learn more about your Chamber in this Business Plan. We need your involvement and help implementing our Roadmap to 2022 - the year that we celebrate our 100th anniversary. Remember, you inspire the Chamber 3.0 ideas that drive the hard work our team does to create the ideal environment for businesses of all sizes to prosper, and for our community to continue to be a great place to live, work and play.

Raymond Burns President/CEO Rogers-Lowell Area Chamber of Commerce

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Redefine Metrics and Measurements that Define Focus and Success Develop Divisional SMARTY Goals and Objectives with KPI Dashboards

DATA-DRIVEN ORGANIZATION MEASURE WHAT MATTERS

Champion Communications to Create and Maintain a Cohesive and Connected Community Communicate Simply and Completely; be the Trusted Source, Voice of Business and the Keeper of the Vision Optimize Brand Messaging and Visuals for Effective and Consistent Branding Monetize Digital Assets to Generate Incremental Revenue and Enhance Value Proposition

INTEGRATED MARKETING COMMUNICATIONS

Transition Chamber to New, Single Platform, Web-based Software Solution Migrate Current Database to New Platform Implement Operations, Finance, Website, Marketing and Sales Software of New Platform Design and Launch New Website with New Features and Functionality

TECHNOLOGICAL CAPABILITIES

Deploy New Server/Software Capabilities Expand Chamber's Facilities to Meet Future Needs

Promote Rogers as an Entertainment Destination and World-Class Place to Live, Work and Play Improve Quality of Life for Residents through Increased Tourism Economic Impact

DESTINATION MARKETING LEADERSHIP

Grow Hotel Occupancy

Change the Political Paradigm to Focus on a Pro-Business Effort Develop Relationships with Area Legislators to Gain Support for Issues Affecting the Business Community Expand Influence with Federal Delegation for Issues Affecting Business in Arkansas Enhance Communications through Podcasts, Social Media and new Advocacy Platform Increase Legislative and Local Candidate Recruitment 4

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GOVERNMENT AFFAIRS & ADVOCACY LEADERSHIP

Recalibrate Programs and Events Achieve Divisional Budgets Develop Sustainable Investor Financial Model

FINANCIAL PERFORMANCE Improve Sales Methods and Capabilities

SALES PERFORMANCE

Create New Business Opportunities and Lead Lifecycle Process Redefine Retention/Collection Efforts

CORE PROGRAMMING OPTIMIZATION

ECONOMIC DEVELOPMENT LEADERSHIP COMMUNITY DEVELOPMENT LEADERSHIP

Focus Board and Staff on Ground-Level Strategies Define 3.0 Standard for Core Initiatives - Redefine and Refine Programming Develop Community-Focused Initiatives Onboard Main Street Rogers and Transition Activities to Downtown Rogers, Inc. (DTR) Programming

Create & Maintain a Cohesive and Connected Development Community Re-Establish Chamber as a Point of Influence and Community Resource - Be the Trusted Source Address Business Community Needs through Workforce Development Programs Convene Community and Business for Creation of a Diversity, Equity and Inclusion Council Position Chamber as Community Leader for Business and Professional Development Needs

Develop Leadership Alliance to Improve Communication and Create Vision Bring the Community to the Table for Collaboration on Vision2030next Implement a Lowell Community Strategy Implement Vision/Downtown Master Plan with Focus on Housing & Professional Office Space Enhance Leadership Development and DEI Programming RogersLowell.com | MARCH2019

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2019 Business Plan |

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ew job creation and business expansion impact businesses by creating meaningful opportunities for Chamber members to sell their goods and services to new businesses and residents. The Economic Development Division works with industries both large and small in our community to increase job growth and business expansion

as well as with individuals to increase our growing small business community.

Division Goals

Strategic Focus Areas:

Create and maintain a Cohesive and Connected development community

Be a Business-Friendly Community Focused On Business Growth and Commercial Development in Rogers and Lowell Invigorate Commercial Development in Lowell

Re-establish Chamber as a point of influence and community resource Address business community needs though short and long term workforce development programs Position the Chamber as the premier resource and connector for small business needs Position Chamber as a community leader for business and professional development needs Create a dynamic region that people want to live, work, and play in

Create Workforce Development Opportunities in Our Community Engage the Small Business Community Engage Minority Communities within NWA with Programs and Offerings Continue to Create Quality of Place Initiatives to Attract a Diverse, First-Class Workforce

Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals 6

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| 2019 Business Plan

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he Downtown Development division is the primary point-of-contact for economic development in Downtown Rogers. Its mission is focused on increasing the number of businesses, employees, and residential properties in the downtown core. The team is responsible for cultivating strong relations with existing businesses and government entities, identifying opportunities to activate

underutilized properties, connecting potential partnerships and facilitating business relations to maximize resources for downtown and the surrounding community. The division provides resources and helps implement the downtown Rogers Initiative Plan to help new and existing businesses make downtown Rogers a more vibrant community to live, work and play.

Division Goals Increase Commitments for Multi-Family/Mixed-Use Residential Development Downtown Rogers Attract Supplier, Professional Services and Light Manufacturing Employers and Jobs to Downtown Rogers Establish RLACC as the Primary Point-of-Contact Develop and Promote Downtown Rogers as a Destination Location for Arts, Music and Other Experiences Connect All Activities to the Mission of Economic Development and the Master Plan Showcase Why Downtown Rogers is an Ideal Place to Conduct Business, Raise a Family and Enjoy Quality of Life Amenities and Activities Establish RLACC as the Primary Point-of-Contact for Doing Business in Downtown Rogers Build Community Value Through Effective Activation of UnderUtilized Properties

Strategic Focus Areas:

Keep the RLACC at the forefront of Economic Development discussions through public and private meetings, news releases, social media and ribbon cutting ceremonies Attract professional and skilled trade jobs to new and underutilized properties that support existing retail and restaurants Establish Downtown Rogers as a dynamic music, theater and visual arts center in NWA Promote the vision and implementation of the Master Plan Experience Districts each month Utilize story telling to convey the value of living/working and playing in Downtown Rogers Serve as the first point of contact for Downtown Economic Development

Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals RogersLowell.com | MARCH2019

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owntown Rogers (DTR), Inc. creates experiences designed to bring our community together in the downtown district to celebrate the past and embrace the future. We’re making downtown a destination where people can explore our historic brick streets, buildings and recreation. We’re also uniting the downtown area with its creatives,

artisans, cuisine, and entertainment.

Division Goals

Strategic Focus Areas:

Creating and promoting all downtown activities and targeted marketing Creating relationships with businesses and connecting them to their customers through experiences Promoting the importance of supporting local markets and farmers Starting and stopping more trains in Rogers Bringing people to downtown to celebrate their furry friends and raise money for the Rogers Shelter Bringing people to downtown to connect with each other and showcase local food and beverage talents Bringing people to downtown to enjoy live music and feature local artists Bringing people to downtown for the holiday season

Increase Day-to-Day Activities in Downtown, Developing a Denser Program Rhythm Stronger Support from Community for Program Funding Develop and Sustain the Farmers Market Increase Train Activities Barks & Brews Community Meals

Live Music Christmas Town

Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals 8

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| 2019 Business Plan

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he Government Affairs Division serves as the link between members and local, state and federal government. We advocate for pro-business and quality of life issues that are important to Northwest Arkansas. Additionally, Government Affairs engages in activities that produce long-term positive impacts including voter registration and education,

engagement of members in the political process and continuously improved outreach efforts.

Division Goals

Implement Measures To Drive Support For Key Issues Contained in the Northwest Arkansas Regional Legislative Agenda Expand the Advocacy Efforts of the Government Affairs Division Through Social Media Platforms Increase Future Legislative and Local Candidate Recruitment and Prepare the NWA Chambers and Business Community for the Redistricting Process in 2021 Prepare for the 2020 and 2022 Elections with an Emphasis on Fundraising for Northwest Arkansas Political Action Committee in 2019 and 2020 Continue to Expand the Influence of the Chamber through Regional and Statewide Strategic Partnerships

Strategic Focus Areas: Develop relationships with area legislators based on the needs and support for the important issues affecting the Northwest Arkansas Business Community

Increase in Podcast content, Emphasis on Maximizing Social Media, Buildout of InfluenceNWA Brand in 2019 Increase Legislative and Local Candidate Recruitment Efforts Fundraising Communicate Simply and Completely, becoming the Voice of Business for the NWA Region Expanding influence on Federal Issues affecting business in Arkansas

Expand the Interest and Influence of the Chamber as a Regional and Statewide Voice on Federal Issues Affecting Business Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals RogersLowell.com | MARCH2019

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rograms in the Community Development Division impact and enhance the quality of life in Rogers, Lowell and the region by improving the lifestyles and amenities enjoyed by residents as well as attracting newcomers and visitors, and developing leaders for the future.

Division Goals

Impart Best Practices on Current and Future Business and Community Leaders to Positively Impact our Region

Strategic Focus Areas:

Continuous growth opportunities for professionals in our community allows for exponential growth in our local businesses as well as a greater appreciation for investment in the community

Ensure Future and Current Leaders Represent the Entire Community

Diversity, Equality, and Inclusion

Increase Member Engagement with Northwest Arkansas Emerging Leaders

Northwest Arkansas Emerging Leaders will serve as a go to resource for young professionals in the area regarding community engagement and relevant, timely information for personal and professional growth

Promote eNews on Social Media Outlets

Revitalize Education Committee

Workforce Development

Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals 10

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| 2019 Business Plan

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he Member Services Division provides over-the-top customer service for the membership of the Rogers-Lowell Area Chamber of Commerce by providing valuable services and programming which delivers a return on their investment. Member Services impacts the Chamber’s members by offering business building events and

educational opportunities that support local businesses.

Division Goals

Increase Annual Member Value Provide Five-Star Customer Service to Both Internal and External Customers Provide Value-Added Member Benefits Develop Plan to Become a Data-Driven Sales Team

Strategic Focus Areas: Invigorate Membership Team Provide Financial Stability to the organization Enhance Value Proposition to Customers/ Members/Partners/Investors

Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals RogersLowell.com | MARCH2019

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isit Rogers impacts the local economy and community by attracting conventions, sports and tour groups, and leisure visitors to Rogers, growing hotel, restaurant, and retail business and adding to the quality of life of our residents.

Division Goals

Market Rogers as a Premier Destination for Leisure Travelers, Conventions and Sporting Events

Strategic Focus Areas:

Improve quality of life for residents through increased tourism economic impact Attract seniors, baby boomers, Gen Xers, Millennials and Gen Zers to live, work and play in Rogers Grow awareness of Rogers brand as world class destination to live, work and play Grow hotel occupancy through filling end of week need periods with flexible group business Be the voice for enhanced quality of life to visitors, residents, business, retirees and relocators Position Chamber and Visit Rogers as conveners, keepers of the vision, and the voices for business and tourism

Promote Rogers as a World Class Destination Through Digital, Print, and Social Media Marketing Strategies Promote Rogers as a World Class Destination Through Public Relations and Media Campaigns Provide Incentives and Services to Existing and Potential Customers that Ensure Successful Events and Enhance Return Business Opportunities Provide Destination Marketing Excellence to Rogers and the Northwest Arkansas Community Support Rogers-Lowell Area Chamber of Commerce Goals and Objectives

Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals 12

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| 2019 Business Plan

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he Accounting and Finance division partners and collaborates both internally and externally providing the right data to the right people at the right time to facilitate organizational success. The division provides more than administrative services to the Chamber’s staff by also supporting the human resource needs of the organization. Staff are active listeners and

responsive to emergent issues, understanding that the Chamber’s greatest resource is its people.

To achieve the Chamber’s goals of preserving, promoting, and enhancing commerce in the region, the Accounting and Finance team strives to present useful, relevant, and clear financial information and statements for the Chamber in accordance with generally accepted accounting principles (GAAP) in the U.S. This includes the design, implementation, and maintenance of internal controls relevant to the preparation and fair presentation of financial statements that are free from material misstatement. Accounting and Finance ensures that the organization complies with the laws and regulations applicable to all of the Chamber’s activities.

Division Goals

Provide Quality Financial Data to Stakeholders Contribute to Team Cohesiveness to Fortify the Fabric of our Organization Employ a Project Management Process for Transition Transition Downtown Rogers from Main Street to Chamber of Commerce

Strategic Focus Areas:

Produce understandable, reliable, and relevant financial analysis and reporting Demonstrate employee value appreciation, celebrating a diversity-oriented culture Facilitate smooth transition of human and organization resources Facilitate smooth transition of cloud-based management software

Transition from WebLink Connect to Accrisoft Freedom Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals RogersLowell.com | MARCH2019

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he Customer Service division’s mission is to provide excellent customer service to external and internal customers. The team works to support the Chamber’s staff in reaching their goals. The division also strives to provide quality information to our visitors, members, new residents and board members to help them with the information

they need about the Rogers-Lowell Area and Chamber. The team helps provide cohesion within the Chamber and Community through communications, processes, and procedures.

Division Goals

Provide Excellent Internal Customer Service to Our Team Members Provide Excellent External Customer Service Strategic Focus Area:

Promote cohesion within customer service department and other departments by building more effective communication and procedures

Contact Us

How can we help you today?

(479) 636-1240 info@rogerslowell.com

Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals 14

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| 2019 Business Plan

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he Marketing Communications Division impacts the Rogers-Lowell Area, Chamber members and the business community by delivering easily accessible and up-to-date information about local businesses and the community and by sharing information about the Chamber’s activities and business advocacy.

Division Goals Unify Communications and Messaging into “One Voice” for Rogers Leadership Alliance partners Monetize Chamber’s Digital Assets Suite to Generate Incremental Revenue Advertise and Promote (Trade and Cash) Chamber’s Mission, Accomplishments, Strategic Programs, and Major Events Grow Social Media and Interactions with Target Audiences (Customers, Members, Partners and Community) Position Chamber as the “Voice of Business” by Informing Target Audiences with Timely and Relevant News and Information.

Increase Website Traffic and Launch New RogersLowell.com Website to Evolve Features, Functionality, Navigation and User Experience

Strategic Focus Areas:

Create and Maintain a Cohesive and Connected Community; Be the Trusted Source ; Align Leadership on Common Goals Financial Sustainability; Enhance Value Proposition to Customers/Members/ Partners/Investors Communicate Voice of Business; Turn Customers to Members, Members to Investors; Activate Program/Event Attendance

Deliver In-House Agency Design Expertise and Creative Production Services to Support Success of Each Chamber Division Develop a New In-Bound Marketing Program

Go to ImpactPossible.com/Voice to Download the 2019 Program of Work & Learn about the Specific Objectives and Actions for these Goals RogersLowell.com | MARCH2019

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Where You Can Enjoy

The

Good Life 16

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Why Destination Marketing is Important If you build a place people want to VISIT, you build a place where people want to LIVE.

If you build a place where people want to LIVE, you’ll build a place where people want to WORK.

The Destination Management Cycle - from Maura Gast, FDCME

If you build a place where BUSINESS has to be, you build a place where people have to VISIT.

If you build a place people want to WORK, you build a place where BUSINESS needs to be.

RogersLowell.com | MARCH2019

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NEW MEMBERS | CAN CAN CLEANERS, LLC

Heather and Kyle Reynolds LOWELL, AR 72745 (479) 372-2456 | CANCANCLEANERS.COM CLEANING SERVICES

JJ’S BEER GARDEN & BREWING CO. Shawna Morgan 3615 STEELE BLVD. | FAYETTEVILLE, AR 72703 (479) 435-6502 | THEJBGB.COM RESTAURANT - BAR AND GRILL

December 2018 January 2019 NATURAL STATE BEER COMPANY (OPENING SOON) Mark Smith 5214 W. VILLAGE PARKWAY, STE. 140 | ROGERS, AR 72758 (479) 640-7255 | NATURALSTATEBEERCOMPANY.COM BREWERIES

CONSUMERS SUPPLY DISTRIBUTING (OPENING SOON) JJ’S GRILL - SPRINGDALE Bill Millikin 1400 N. DIXIELAND RD. | ROGERS, AR 72758 (712) 255-6927 | CONSUMERS-SUPPLY.COM WAREHOUSE DISTRIBUTION

Shawna Morgan OZARK CENTER POINT PLACE | SPRINGDALE, AR 72762 (479) 419-9220 | JJSGRILL.COM RESTAURANT - BAR AND GRILL

NEW AGE FLOORING

CRICKET WIRELESS

JJ’S GRILL ON DICKSON

ONE STOP BARBER SHOP

CRICKET WIRELESS

LEGACY NATIONAL BANK

SCOOTER’S COFFEE

MIDNIGHT SUN ESSENTIALS

LEUKEMIA & LYMPHOMA SOCIETY

SCOOTER’S COFFEE

EYEMART EXPRESS (OPENING SOON)

LIGHTNING STRIKE MARKETING

SERC PHYSICAL THERAPY

GRANT TAX AND CONSULTING

MERCY CLINIC OBSTETRICS & GYNECOLOGY

SHERWOOD URGENT CARE (COMING SOON)

Gabriela Oria 416 S. 8TH ST. | ROGERS, AR 72756 (479) 936-5998 | CRICKETWIRELESS.COM CELL PHONE SERVICES & SUPPLIES Gabriela Oria 2004 W. WALNUT ST. | ROGERS, AR 72756 (479) 633-8006 | CRICKETWIRELESS.COM CELL PHONE SERVICES & SUPPLIES Mandy Lund LINCOLN, AR 72744 (907) 232-4984 | MYDOTERRA.COM/MANDYLUND HEALTH FOOD PRODUCTS & SUPPLEMENTS TJ Perry 2600 W. PLEASANT CROSSING, STE. 60 | ROGERS, AR 72758 (479) 202-4740 | EYEMARTEXPRESS.COM OPTICAL, OPTOMETRISTS, OPTICIANS AND OPTICAL LABS Jason Grant ROGERS, AR 72756 (903) 278-0346 | GRANTTAXANDCONSULTING.COM ACCOUNTING & TAX SERVICE

Shawna Morgan 324 DICKSON ST. | FAYETTEVILLE, AR 72703 (479) 435-6000 | JJSGRILL.COM RESTAURANT - BAR AND GRILL Jeremy Woody 2904 SOUTH WALTON BLVD. | BENTONVILLE, AR 72712 (479) 876-8293 | LEGACYAR.COM BANKS AND BANKING ASSOCIATIONS Patricia Eason 1200 W. WALNUT ST., SUITE 1260 | ROGERS, AR 72756 (479) 279-1981 | LLS.ORG ORGANIZATIONS Julie Rapp ROGERS, AR 72756 (479) 367-1849 | LIGHTNINGSTRIKEMARKETING.COM ADVERTISING AGENCIES Lainie Hines 3333 PINNACLE HILLS PKWY., STE. 600 | ROGERS, AR 72758 (479) 338-4000 | MERCY.NET/NWA CLINICS & MEDICAL GROUPS

Tiffany Thompson CENTERTON, AR 72719 (479) 715-1974 | NEWAGEFLOORINGNWA.COM FLOORING Antonio Acevedo 224 S. 8TH ST. | ROGERS, AR 72756 (479) 256-0348 BARBERS Crystal Stall 206 S. WALTON BLVD. | BENTONVILLE, AR 72712 (479) 268-4992 | SCOOTERSCOFFEE.COM COFFEE HOUSES Crystal Stall 1887 W. WALNUT ST. | ROGERS, AR 72756 (479) 202-5650 | SCOOTERSCOFFEE.COM COFFEE HOUSES Seth Laughter 1261 N. STEAMBOAT DR., STE. 2 | FAYETTEVILLE, AR 72704 (479) 313-7634 | SERCTHERAPY.COM PHYSICAL THERAPY Shemika Hampton 2301 W. PLEASANT GROVE RD., STE. 101 | ROGERS, AR 72758 (479) 966-5159 | URGENTTEAM.COM CLINICS & MEDICAL GROUPS

HOLIDAY INN, SPRINGDALE & NWA CONVENTION CENTER MERCY CLINIC OCCUPATIONAL MEDICINE Christy Marks 1500 S. 48TH ST. | SPRINGDALE, AR 72762 (479) 872-5922 | SPRINGDALEHOLIDAYINN.COM HOTELS/MOTELS

Levi Powell 1101 HORSEBARN RD. | ROGERS, AR 72758 (479) 802-5936 | MERCY.NET/NWA CLINICS & MEDICAL GROUPS

SLIM CHICKENS RESTAURANT

IPAINT

MERCY GOHEALTH URGENT CARE

JENNIFER SNOOK

Isaac Cortes 1149 W. WALNUT ST., SUITE A | ROGERS, AR 72756 (479) 202-5095 | IPAINT-LOUNGE.COM ENTERTAINMENT

Kristina Dillard 2012 S PROMENADE BLVD. | ROGERS, AR 72758 (479) 616-1485 | GOHEALTHUC.COM/ARKANSAS/ARKANSAS/ROGERS CLINICS & MEDICAL GROUPS

MOCKINGBIRD MOON YARN, LLC Daniel Opstedahl 315 N. 2ND ST. | ROGERS, AR 72756 (479) 202-5640 | MOCKINGBIRDMOON.COM RETAIL SPECIALTY STORES

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Sydney Barre 1400 S.E. EAGLE WAY | BENTONVILLE, AR 72712 (479) 878-2770 | SLIMCHICKENS.COM RESTAURANTS - FAST FOOD PINNACLE PLAZA 1003 S.E. 14TH ST. | BENTONVILLE, AR 72712 (515) 778-7966 JENNIFERSNOOK.FATHOMREALTY.COM REAL ESTATE - COMMERCIAL AND RESIDENTIAL

MEMBERSHIP RENEWALS | 30+ YEARS

Shofner’s Office Supply - 68 years Farmers Protective Mutual Insurance Company - 66 years Harris Baking - 61 years Carroll Electric Cooperative Corporation - 56 years AEP Southwestern Electric Power/ SWEPCO - 52 years Hinson & Company, Inc.- 50 years Northwest Arkansas Democrat-Gazette - 50 years Guinn & Associates, CPA, PA - 48 years Decco Contractors-Paving, Inc. - 44 years Executive Coffee Service - 41 years Winter Moving & Storage - 41 years Lindsey & Associates - Main Office - 40 years HUNT VENTURES - 37 years TWG Resources - 37 years Beaver Water District - 34 years Bryant & Company Appraisers - 34 years Ozark Arts & Crafts Fair/The War Eagle Fair - 34 years State Farm Insurance - Rogers Clark - 33 years FM Corporation - 32 years Haven Managed Services - 31 years Professional Business Systems - 31 years

21-30 YEARS

AAA Business Systems, Inc. Arkansas & Missouri Railroad Arkansas Public Theatre Coyote Hardwood Floors First United Methodist Church IBERIABANK Kelley Law Firm KURM Radio Macadoodles Liquor - Missouri McDonald Eye Associates Mitchell, Williams, Selig, Gates & Woodyard, P.L.L.C. Monte Ne Inn Chicken Restaurant Multi-Craft Contractors, Inc. Natural State Media Northwest Arkansas Home Builders Association Owens Janitorial Service Prairie Creek Auto Body Raymond Burns CCE Regency 7 Dr. Shawn Lee, D.D.S., P.A. State Farm Insurance - Alan Bauer UNIFY Financial Credit Union Upchurch Electrical Supply Company Visiting Angels of NWA

11-20 YEARS

ABC Happy Kids Learning Academy Acme Janitor & Chemical Supply, Inc. Allstate Insurance - Corey Davidson Amercian Heart Association Bailey & Oliver Law Firm Bailey & Thompson Tax & Accounting, P.A. BEI Electric, Inc. Benton County Fair Association, Inc. Bobcat of N.W. Arkansas Catering Concepts Central Research, Inc. Children’s Advocacy Center of Benton County Cook’s Natural Market Crystal Bridges Museum of American Art Crystal Hall David Harris Construction Co. Elite Promotions, Inc. Emerson Monument Company The First Tee of Northwest Arkansas Freedom Power Sports Friday, Eldredge & Clark, LLP H & R Block Hobbs State Park - Conservation Area HP Engineering, Inc. Image Builders JJ’s Grill JKJ Architects, PLLC Kendal King Group Life Styles, Inc. Lindsey & Associates - Meza Harris Marketing Specialists, Inc. New Creature Northwest Arkansas Food Bank Old Town Autobody & Sales, Inc. OneDigital Health and Benefits Ozark Regional Transit PostNet - Village on the Creeks The Poultry Federation Red Lobster Residence Inn by Marriott Rodeo of the Ozarks Securitas Security Services USA, Inc. Shelley M. Parson Insurance Company Single Parent Scholarship Fund of Benton Co. Sonic Drive-In #4211 Special Care Preschool/Daycare Specialized Real Estate Group Steve Landers Toyota NWA Sunshine School & Development Center Synergy Realty Group, LLC Tire Tracks Transplace U.S. Small Business Administration United Bank

December 2018 January 2019

6-10 YEARS

A & B Distributors of Arkansas, Inc. Arkansas Philharmonic Orchestra C.R. Crawford Construction Carpet One Floor & Home Casey’s General Store Circle of Life Hospice Citizens Bank Crain Buick GMC of Springdale Downstream Casino Resort Ed Cooley Gallery England Family Dental Farmers Insurance Group - Kurt Haddock Friendship Community Care Goodwill Industries of Arkansas Guardian CPA Harvey Pediatrics, PLLC Hogeye Inc. Jamestown Nursing & Rehabilition Jamie’s Notebook Janacek Construction Jenny Craig Kleenco Maintenance/Construction Local Trade Partners Lowell Veterinary Oakley Chapel United Methodist Church Ozark Affiliate - Susan G. Komen for the Cure Ozarks Water Watch Peterbilt PacLease/Larson Transportation Preferred Office Products Shelter Insurance - Sean Garrison TekTrendz, LLC Thomas Fence Tortilleria La Popular LLC Wild Birds Unlimited Window World of the Ozarks

2-5 YEARS

Academy of Professional Cosmetology All Weather Air Service American National Insurance Company - Jeff Huff Arkansas Early Learning, Inc. At Home BatesForum Blew & Associates, P.A. Bocca Italian eatery & pizzeria Bod High Productions Buster’s Liquor, Fine Wine, and Beer C & D Floor Covering and Renovations LLC Cadence Academy Preschool Cedar Lodge Arkansas Resort Crossroads Tavern Elizabeth Richardson Center Foster’s Pint & Plate Gateway Mortgage Group, LLC Grounds Guys Haas Hall Academy

Healing Gardens of Northwest Arkansas High Rise Extreme Air Sports inVeritas Janes Insurance & Brokerage Grace Judson Keen Merchant Consulting Levi’s Gastrolounge Loyd’s Little Land Magnolia Place Alzheimer’s Special Care Center Microtel Inn & Suites by Wyndam Miles Partnership Northwest Arkansas Collision Center NWA Home Services Ozark Beer Company Preston and Company Pure The Salon and Spa RE/MAX Real Estate Results - Tricia Necessary Ridgepointe Townhouses, LLC Rogers Early Learning Center Rotary Downtown Rogers Salmonsen Group Realtors SERC Physical Therapy Signature Bank of Arkansas Sleep Number Smith 2-Way Radio, Inc. Smith Hurst, PLC Spiritueux Wines & Liquors Tech Machinery, LLC TWI Training Solutions Inc. U.S. Army Recruiting Station VERDANT studio VFW Post 3031 Vold Vision Walker Brothers Watermark on Walnut Creek Woof & Wander

1 YEAR

The Arkansas 529 College Investment Plans Arkansas Children’s Northwest Battery Outfitters Beaver Lake Outdoor Center Flip Side Ninja Park Tom Ginn Lee Kissinger - eXp Realty NWA Branch Orchard Properties - Woodland Park Skyline Printing & Merchandise LLC Trane Heartland District Northwest Arkansas

RogersLowell.com | MARCH2019

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The Keeper of Community Vision & the Voice of Business Growing Business. Building Community.

Northwest Arkansas is recognized nationally as one of the best places for affordability, livability, economic growth, business and career opportunities. Our cities in the region are working together to make an impact on our quality of life now and into the future.

Your Campaign Investment Makes Impact Possible.

The Rogers-Lowell Area Chamber of Commerce, in partnership with local governments, community organizations, businesses and community leaders, has launched its Impact Possible 2021 campaign, an aggressive economic development and business expansion and attraction plan. The campaign’s primary goal is to build a cooperative vision while raising necessary funds to achieve five-year (2017-2021) measurable goals in five key areas of implementation.

Business Retention and Expansion/ Entrepreneurship

Business Recruitment and Marketing

Workforce Partnership Development

Advocacy and Outreach

LEARN MORE AND INVEST NOW VISIT IMPACTPOSSIBLE.COM 20

C h a m b e r Vo i ce | M A R C H 2 01 9

Quality of Life/Downtown Redevelopment

December 2018

Ribbon Cutting Sponsor

January 2019

ALLSTATE INSURANCE - PRESTON CASH

BOWENWORK BODYWORK BELLA VISTA

153 E. MONTE PAINTER DR., STE. 103, FAYETTEVILLE

GABY’S BAKERY LLC

HARPS FOOD STORE #228

INNOVATIVE WELLNESS NWA

IPAINT

ARKANSAS HWY. 265

LANDMARK PLC, CERTIFIED PUBLIC ACCOUNTANTS

MERCY CLINIC OCCUPATIONAL MEDICINE

MERCY GOHEALTH URGENT CARE

MR. HANDYMAN OF BENTONVILLE, ROGERS & SPRINGDALE

222 W. WALNUT ST., ROGERS

1803 S. 8TH ST., STE. 8 & 9, ROGERS

1149 W. WALNUT ST., STE. A, ROGERS

1101 HORSEBARN RD., ROGERS

916 W. MONROE AVE., LOWELL

2012 S. PROMENADE BLVD., ROGERS

ENCOMPASS HEALTH

201 S. 19TH ST., STE. A, ROGERS

2003 S. HORSEBARN RD., STE 4, ROGERS

2403 W. HUDSON RD., STE. 4, ROGERS

RogersLowell.com | MARCH2019

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December 2018

Ribbon Cutting Sponsor

January 2019

NEUCLEAR HEALTH & FITNESS

NWA GETAWAY DREAM VACATIONS

RESTAURANTE MIRAFLORES #2

SAM’S FURNITURE - CLEARANCE CENTER

1003 S.E. 14TH ST., STE. 13, BENTONVILLE

115 N. DIXIELAND RD., UNIT 9, ROGERS

SHIPLEY DO-NUTS

4246 HIDDEN LN., SPRINGDALE

SLEEP NUMBER

2119 W. WALNUT ST., ROGERS

2204 S. PROMENADE BLVD., STE. 1, ROGERS

TACO CASA

WESTSIDE ELEMENTARY

2207 W. WALNUT ST., ROGERS

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SPRINGDALE

C h a m b e r Vo i ce | M A R C H 2 01 9

200 W. OAK ST., ROGERS

PEDAL IT FORWARD NWA 315 W. OLIVE ST., ROGERS

SCOOTER’S COFFEE

1887 W. WALNUT ST., ROGERS

STUDIO 300

300 N. 2ND ST., ROGERS

Chamber Networking & Educational Events The Rogers-Lowell Area Chamber of Commerce hosts a variety of events to help build your network and learn.

Below are the upcoming events to note. For more event details and to register, visit us online at RogersLowell.com.

Featured Upcoming

Qu i c k R e f eren c e C al en dar | MARCH

Events

Business Building Events

MAR

12

Presented By | Scooter’s Coffee & Servpro Hosted By | Scooter’s Coffee @ Frisco Station Mall Address | 1887 W. Walnut St., Rogers

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3.5 | Hustle In Heels: Pop-Up Event - Brewery Tour 5:30 p.m. - 7:00 p.m. | Ozark Brewing Co.

MAR

3.7 | Small Business Council Meeting 8:30 a.m. - 9:30 a.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.7 | Hustle in Heels Committee Meeting 9:30 a.m. - 10:30 a.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.8 | Government Affairs Committee/Large Industry Council Meeting 11:30 a.m. - 1:30 p.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.12 | Coffee Connection 7:30 a.m. – 8:30 a.m. | Scooter’s Coffee @ Frisco Station Mall

MAR

3.13 | Visit Rogers Advertising & Promotion Commission Meeting 4:00 p.m. - 5:00 p.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.14 | Ambassador Meeting 11:00 a.m. - 12:30 p.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.20 | Chamber Tutorial 8:30 a.m. - 10:00 a.m. | Rogers-Lowell Area Chamber of Commerce

MAR

3.21 | Business After Hours 5:00 p.m. – 6:30 p.m. | Chambers Bank

05 07 07

12 13

Presented By | The Arkansas 529 College Investment Plans Hosted By | Rogers-Lowell Area Chamber of Commerce Address | 317 W. Walnut St., Rogers

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20

MAR

View complete calendar at RogersLowell.com

MAR

08

MAR

Upcoming Meetings

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Presented By | Chambers Bank Hosted at | Chambers Bank Address | 4201 W New Hope Rd., #101, Rogers

APR

10

Presented By | Lewis Automotive Group Location | NWACC Shewmaker Center for Workforce Technology (Walmart Auditorium) 1000 S.E. Eagle Way, Bentonville

Every Wednesday Presented By | Benchmark Group March Host Sponsor | NWA Getaways Dream Vacations Location | Golden Corral in Rogers 2605 W Pleasant Crossing Dr., Rogers

Wednesday, May 8 | 2019 10:00 a.m. - 3:00 p.m.

Frisco Station Mall in Rogers FOR MORE INFORMATION AND TO Reserve a booth VIS IT R OGERSLOWE L L .CO M RogersLowell.com | MARCH2019

23

317 West Walnut Street Rogers, Arkansas 72756 RogersLowell.com

Paid for through Periodical “Chamber Voice” (USPS 492950) is published monthly in January, February, March, May, June, July, August, September, October November and December; (semi-monthly in April) by the Rogers-Lowell Area Chamber of Commerce, Inc., 317 West Walnut, Rogers, AR 72756. Periodical postage paid at Rogers, AR. POSTMASTER send address changes to: ROGERS-LOWELL AREA CHAMBER OF COMMERCE NEWSLETTER, 317 West Walnut, Rogers, AR 72756.