Next Gen Experience 2018 - REVISED

MAY 19 - 21 2018 STRATEGIC THINKING  COMMUNICATING EFFECTIVELY  FINANCIAL PLANNING COMMUNICATION STYLE ASSESSMENTS  DEALING WITH CONFLICT  SETTING CORE VALUES ANALYZING YOUR BUSINESS  IDEA EXCHANGES  NEXT STEPS

HYATT LODGE MCDONALD’S CAMPUS OAK BROOK, IL

2018 CURRICULUM

SATURDAY, MAY 19 2:00PM - 5:30PM

Business Development: The Big Picture  Introductions  Your Business “Why”  Setting Core Values  Idea Exchange #1: Your Best Events

5:30PM - 8:30PM

Cocktail Reception & Group Dinner

SUNDAY, MAY 20 8:30AM - 9:00AM

Breakfast

9:00AM - 12:00PM

Personal Development: Understanding Communication Styles and Improving Productivity  Using Communication Style Assessment Tools  Communicating Effectively: Presenting Your Ideas and Communicating with the older generation/owner, staff and your customers  Dealing with Conflict  Discussing Ownership Opportunities  Idea Exchange #2: How do you communicate with your customers?

12:00PM - 12:30PM 12:30PM - 1:00PM

Lunch Let’s Get Moving

1:00PM - 2:15PM

Business Development: Financial Planning  Financial planning for ownership and types of transitions  Developing relationships with financial institutions

2:30PM - 5:30PM

Business Development: Tools & Techniques  Using SWOT Analysis  Dealing with Aged Inventory - How generations do it differently…  Diamonds in the REAL World: Taking Control of Your Own Narrative

5:30PM - 6:30PM

Cocktail Reception & Idea Exchange #3: Learning From Our Mistakes

6:30PM - 8:00PM

Group Dinner

MONDAY, MAY 21 8:30AM - 9:00AM

Breakfast

9:00AM - 11:15PM

Personal & Business Development: Making a Better You for Your Business  Customer Experience: A Cut Above  Community Involvement  Idea Exchange #4: What’s your store’s most effective community involvement

11:15AM - 12:00PM

Defining Roles, Next Steps and Closing Roundtables Please note, final curriculum is subject to minor changes.

The RJO Next Generation Experience would not be possible without the support of our sponsors.

PARTNERING SPONSORS:

REGISTRATION & COMMITMENT SATURDAY, MAY 19, 2018 (2:00PM) – MONDAY, MAY 21, 2018 (12:00PM) THE HYATT LODGE AT MCDONALD’S CAMPUS ¿ OAK BROOK, IL Name Store Name Address City

ST

Zip Code

E-Mail Phone (office)

Phone (cell)

Rooming Choice*:

 I will room on my own.

Please pair me with another participant.

*Attendee is responsible for two nights at the host hotel. If you would like to have RJO pair you with another participant to save costs, please indicate your choice above. We will do our best to accommodate all requests.

Current Position Current Responsibilities Does the owner have a succession plan in place or have you started discussions regarding succession planning?

Store Volume How many full-time sales associates are employed?

Part-time sales associates?

Approximate Yearly Sales # of Years in Business

# of Years Current Owner has Operated Business

Do you have an in-house repair shop?

Population of trade area

Building Structure?

By completing and returning this form, I am committing to attend RJO’s 2018 Next Generation Experience.

Please send a $100 registration fee with this commitment to confirm your place. To cancel, notification must be provided by April 6, 2018 in order to allow your space to be filled. _____________________________________________ Signature Date

_________________________________________ Print Name

Please email your completed form to hannah@rjomembers.com by April 6, 2018.