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MOVE-IN GUIDE

February 2026

BEFORE THE MOVE Schedule your move Monday - Thursday between 8:30 AM - 5:00 PM It is important to schedule your move when staff is fully available to assist with communication or logistics.

LOCAL PRIMARY CARE Please let us know if you are new to the area and looking to partner with a local primary care physician. There can be a delay with getting a new patient appointment. Our team can provide a list of local providers if needed.

MAKE AN APPOINTMENT WITH XFINITY Please call Xfinity directly at 1-855-638-2855 to schedule an on-site, in-person appointment. Your package includes basic cable (2 boxes) and broadband internet (1 modem). Xfinity will charge you a one-time, $100 installation fee and for any upgrades. Please be available to meet the technician and have a television available to confirm the connection. Create a work order in WorxHub to hang your television.

A HOST FROM THE WELCOME COMMITTEE WILL BE IN TOUCH The Welcome Committee is a wonderful resource for questions, tours and introductions

MOVE-IN INFORMATION SCHEDULE YOUR MOVE IN ORIENTATION Within THREE DAYS of your arrival, please schedule your move-in orientation. Contact Kim Mansfield at KMansfield@RiverMead.org or call 603-371-8746. This valuable meeting is required regardless of actual move-in date

PROVIDE CONTACT INFORMATION RiverMead Resident Service and Healthcare systems are connected. If you plan to use a landline or a different email than the one provided in your move-in forms please provide that information to Marketing or Resident Services.

VOTER REGISTRATION & TOWN CLERK Voter registration requires proof of citizenship and must be completed in person at the Town Clerk’s office. For the list of required documents and office hours visit https://www.peterboroughnh.gov/departments/town_clerk/registering_to_vote.php

DOG REGISTRATION All dogs must be registered in the State of New Hampshire on a yearly basis. You may do this at the Town Clerk’s Office, which is located in the Town Hall building on Grove Street in downtown Peterborough. They will need a copy of your dog’s current rabies certificate. Visit their website for hours and current fees: https://www.peterboroughnh.gov/departments/town_clerk/dog_registr ation_and_licensing.php

RESIDENT HANDBOOK & MOVE-IN PROCEDURES The RiverMead Resident Handbook is an important document with the most up to date information about your move, services and amenities. Please review that document at your earliest convenience. 3

MOVE-IN INFORMATION DRIVERS LICENSE INFORMATION Within 60 days please update your driver’s license. The NH DMV is now fully appointment based. To make an appointment visitl www.dmv.gov/appointments-and-services.

FIRE SAFETY

All lamps, chandeliers, etc. must be UL rated for safety purposes. A staff member will meet with you within the first weeks of occupancy to discuss fire safety guidelines and to show you your fire escape route. Gas Grills are not permitted on porches, balconies, or directly outside your apartment, villa, or cottage. Electric Grills are permitted on your Cottage outdoor patio. Community grills are located at The Mead along the river near the raised garden beds and River Deck

EXTRA CAR KEY RiverMead requests residents to provide a duplicate car key to Resident Services, so that we may move your car for snow removal and other emergencies. Place it in an envelope with your name on it and turn it in to the front desk of your campus (The Mead or The Village).

HERE FOR YOU EVERY STEP OF THE WAY Jennifer Coles - Community Sales Advisor 603-371-0452 | JColes@RiverMead.org Ava Pittman - Marketing Coordinator APittman@RiverMead.org | 603-924-8611 Kimberly Murphy - Director of Marketing 603-371-0451 | KMurphy@RiverMead.org j

COMMUNICATIONS COMMUNITY APP Use our Community App GoIcon to discover all that we offer at RiverMead! Inside GoIcon you will find menus, memos, programming calendars, fitness calendars, videos, a dynamic resident directory, and so much more. Much of this information is also distributed in paper format to resident mailboxes. Please consult the Director of Marketing or Community Services Manager if you are unable to login.

Username: FirstName.LastName_RM Password: Welcome1!

TECH TUTORS Consult with one of the RiverMead Tech Tutors listed below to learn more about how GoIcon can enhance your resident experience. They are happy to provide personalized tutorials. Resident Tech Tutor Team: Joel Huberman joel.huberman@gmail.com 603-924-0842 Anne Huberman anne.huberman@gmail.com 603-924-0842 Jane Eckert jweckert4@gmail.com 781-820-3481 Bob Eckert roberteckert@verizon.net 781-336-7377 Lee DeBell leedebell@comcast.net 603-491-6349 Cathy Gray cathygray293@comcast.net 603-313-9137 Tony Scholl tschollster@gmail.com 917-658-2481 Donna Dickstein donna.dickstein@gmail.com - 207-672-6249 Craig Dickstein craig.d.dickstein@gmail.com - 207-668-8088 5

MOVE-IN INFORMATION YOUR ADDRESS THE VILLAGE CAMPUS The Village Apartments: your address is as follows: 50 TimberPond Drive, Apartment #0000 Peterborough, NH 03458 THE VILLAS: YOUR ADDRESS IS AS FOLLOWS

10 TimberPond Drive, #000 OR 20 TimberPond Drive, #000 Peterborough, NH 03458 The Village Cottages: your address will be designated by your cottage number and the road you live on

For Example: Cottages 55-65 example – 55 TimberPond Dr Cottages 71-86 example – 71 Treeline Dr. Apartment and Villa mailboxes are located in the front lobby in the mailroom. Your mail is sorted by the Peterborough Post Office and placed in your mailbox.

THE MEAD CAMPUS The Mead Cottages: your address will be designated by your cottage number, on RiverMead Road.

For example, if you live in cottage C4, your address is: 4 RiverMead Road Peterborough, NH 03458 If you live in a cottage, your mailbox is located at the end of your driveway. The Peterborough Post Office will deliver your mail. The Mead Apartments: your address is as follows: 150 RiverMead Road, Apartment #000 Peterborough, NH 03458

PRIVATE SERVICE PROVIDERS Companion Services Caitlin Selby: 603-533-3812 | Companion, Errands, Driver Heidi Thomas: 603-209-1388 | Companion, Errands, Driver, In-Home Assistance Lyn Callahan: 603-313-3244 | Companion, Errands, Driver, In-Home Care Jessica Codman: 603-547-5757 | Companion, Errands, Drive, In-Home Assistance, In Home Care Kayleen Dould: 603-547-5426 | Private Duty Care (LNA) Morgan Schaal: 603-933-0862 | Companion, Driver, Errands, In-Home Assistance Suzanne Brouillette: 603-499-3730 | Companion, Pet Sitter, Driver, In-Home Care

Computer Assistance Preferred Computer Solutions | Matt Burke | 603-924-7846 MBCS Mark Braught Computer Service: 603-358-6499 See Resident Tech Tutor List

General Services Bluebird Bookkeeping | Erin Nolan: 603-562-5282 Clock Repair | John Fitzwilliam: 603-585-3321 Medicare Assistance | Service Link: 603-357-1922 (Contacting your attorney or insurance agent may be the most helpful) Seamstress | Jane Anders: 603-313-7695 Scooter Repair | Charron Medical: 603-889-7220 (Chris Bartlett - Owner)

Transportation Providers RiverMead Private Transportation: 603-371-8746 Contact our Assistant Director of Resident Services, Kim Mansfield S.M.A.R.T. Ride: 603-562-4500 General transportation including wheelchairs to appointments and from the hospital days, nights, evenings, and weekends. LA Limo: 603-654-3899: Private transportation for up to 14 people Thomas Transportation: 603-352-5550 Airport Transportation SweenFleetz: 603-554-0506 Taxi Service

Counseling Services Relationship Ecology: 603-799-3956 Tim Lowry MAPS: 603-924-2240

Health Care Agencies RiverMead Home Health: 603-924-0033 x247 or x349 Tandem Care Nursing, Maria Towers, RN: 603-361-1337 Home Health Care, Hospice & Community Service: 603-352-2253 Independent Homecare: 603-407-0004 D&S Elder Services: 603-313-7232 Seniors Helping Seniors: 603-801-1936

7 Rev. 1.15.2026

Moving and Downsizing Resources Appraiser

Dan & Michael Hingston: 603-464-3018 or 603-643-2843 Daniel Yelin: 603-731-0429 American Society of Appraisers: 800-272-8258 | www.appraisers.org

Auctions / Estate Sales / Consignment

Coin, Silver, Jewelry and Collections | gwalsh2015@gmail.com Rebecca Fatcher | 978-500-1993 Peterborough Auctions 603-933-9947 Peterborough Auctions: 603.933.9947 | auctions@peterboroughauctions.us Hunt & Peck Estate Services: 603-242-5686 | info@huntandpeckestateservices.com Town & Country Estate Sales: Leo and Linda Rauhala | 603-493-9044 | town-country@comcast.net Turning Leaf Consignment: 603-354-3768

Book Store

Toadstool Used Book Store: 603-924-6432 or 603-924-3543

Donations

Peterborough Recycling Center Mini Mall: 603-924-8095 (Scott Mitchell Road in Peterborough) Goodwill Amherst: 603-554-8288 Kiwanis Club of Peterborough: 603-924-3361 Melinda Adams or Mark Fernald ReStore (Habitat for Humanity): Manchester: 603-792-0460 | Leominster: 978-227-5556 Salvation Army: 603-357-2207 | 132 Monadnock Hwy in Swanzey, NH Threads of Hope (Clothing): 603-532-6400 | 80 Peterborough St. in Jaffrey, NH Monadnock Transitional Shelter: 603-924-5033 | Will Pick Up Items Shelter from the Storm: 603-532-8222 (Used Cars)

Professional Downsizers

Local Moving & Storage

Chase the Mover: 603-542-4712 | chasethemover@comcast.net | www.chasethemover.com G. Grant Movers (Al Grant): 603-622-6589 | grantmovers@comcast.net Gentle Giant Moving Co.: 603-886-3500 (NH) | 617-661-3333 (MA) |www.gentlegiant.com Able Moving and Storage: 603-882-2340 | johnf@ablemoving.com | www.able-moving.com Self Storage of Jaffrey: 603-532-7760 | www.selfstorageofjaffrey.com Self-Storage of Peterborough: 603-532-7760 Everything Moving LLC: 603-924-3211 | www.everything-moving.com Craters & Freighters (Specialized Furniture Movers: 800-736-3335 | cfinfo@cratersandfreighers.com

Miscellaneous Services

Greg Walsh Clean-out: 603-903-3069 | Gwalsh2015@gmail.com | PO Box 1000, Rindge, NH 03461 Junk Truck NH: 603-494-5877 | www.junktrucknh.com 8 Trash Can Willies: 508-271-7554 (MA) | 603-490-2177 (NH) | www.trashcanwillys.com Joe Junks It: 978-386-9254 | www.joejunksit.com Absolute Data Destruction Shredding Services: 800-797-0515

Rev. 1.15.2026

What Health Services are offered here at RiverMead to Independent Living residents? Tembo- Tembo is a telehealth urgent care available to all RiverMead residents. They are available 24 hours per day/ 7 days per week. When you use Tembo, you speak with a Board-Certified physician within a few minutes. They can diagnose, provide advice or guidance, and order non-narcotic prescriptions. They can order blood work and other testing, some of which can be done in the comfort of your own home. This service is billed to Medicare. Nurse Practitioners- The Nurse Practitioners can provide the same services as your Primary Care Physician, except the service is on the RiverMead campus. We offer 2 different options. Lauren Stacy, APRN is affiliated with Monadnock Community Hospital and can see you if your Primary Care Physician is at Monadnock Community Hospital. She is here weekly on Tuesdays. Michelle Humphrey, APRN is associated with AlignMed and can see you regardless of where your Primary Care Physician is located. Michelle can also serve as your Primary Care Physician, if you choose. She is here weekly on Thursdays. These services are billed to Medicare. All appointments are managed through Home Health. Home Health- RiverMead Home Health is a part of the Health Center and primarily supports Independent Living residents. They provide a variety of services including a foot care clinic, assistance with medications, assistance with personal care, pet care, wound care, escorting to medical appointments, educational opportunities, and other tasks that assist Independent Living residents be successful in their own homes. 603-924-0033 x 247. This service is billed monthly on your RiverMead statement.

Lyndsay Humphrey, LPN hhnurse@rivermead.org Patrice Aguda-Brown, LPN pagudabrown@rivermead.org Marcie Moore, MNA hhstaff@rivermead.org

Nurse Care Coordinator- The Nurse Care Coordinator assists RiverMead residents and families with transitions within the various levels of care offered at RiverMead. This nurse is the coordinator that connects all the different teams involved in the resident's RiverMead experience. She is also a resource for residents and families for complex decisions and conversations. There is not a fee for this service. 603-924-0033 x361 Patrice Aguda-Brown, LPN pagudabrown@rivermead.org Health Center- The Health Center encompasses three neighborhoods of residents and provides assisted living and memory support services with 24hour nursing staff. The Health Center also provides respite services (temporary stays) to Independent Living residents that are recuperating from an illness or surgery. 603-924-0033 X 396 Heritage Health Pro- Heritage Health Pro is our on-site physical and occupational therapy team. This team offers a variety of rehabilitation services that can assist residents in maintaining their desired quality of life. This service is billed to Medicare. 603-924-0033 X 364 Dermatology- OnSite Dermatology comes to RiverMead monthly to take care ,of your dermatology needs. This service is by appointment only and is billed to Medicare. 603-924-0033 X 247 Audiology- Hearinglife Audiology comes to RiverMead monthly to assist with your audiology needs. This service is by appointment only and is billed to Medicare. 603-924-0033 X 247 Meghan Cook, RN RiverMead Health Center Administrator mcook@rivermead.org 603-924-0033 X 350 10