GUIDELINES FOR ALL REPS AND VISITORS
Ritchies stores has an obligation under the relevant workplace, health, and safety act to ensure the safety and well-being of all our employees and contractors and visitors.
General Safety Rules for all Representatives and visitors to comply with:
M Sign in on entry each visit to the store, ensuring visitor sticker clearly visible.
M Observe all safety signs.
M Report all accidents/ incidents to management immediately.
M Report all near misses to management immediately.
M Smoking/ vaping is illegal in any enclosed workplace and not permitted in any area of a Ritchies store.
M Alcohol, except where part of an authorised tasting, is not to be consumed on premises.
M All food and drink, except where part of a demonstration, is to be consumed in the tearoom and have an authorised check seal on it.
M When completing any instore food demonstrations food safety standards must be adhered to.
M Demonstrating product bags will be inspected when leaving store.
M Supplier representatives, merchandisers and product demonstrators must ensure they always comply with the laws regarding harassment and discrimination. Any form of harassment or discrimination will not be tolerated.
M Supplier representatives, merchandisers and product demonstrators must not enter any office or tearoom areas unless in the presence of a senior staff member.
M Each store has several first aid (level 1 with CPR) trained employees, should you need first aid assistance please ask the nearest employee.
M In an emergency follow the directions of the fire warden.
M Always keep your work area tidy. Eliminate all possible trip hazards.
M Do not leave merchandising material, waste, or equipment in doorways.
M Remove all waste when finished.
M Items to be placed in dump master can only be done with store manager authorisation.
M Place cardboard in bale crusher (do not operate – a trained Ritchies employee will operate baler and all other equipment).
M In the event of spills, do no leave unattended, safeguard the spill area and alert a team member for clean up assistance.
M Milk crates are not to be used as steps.
M Stock trolleys are available for you to use, they must be emptied and returned after use.
M Forklift / Walker Stackers can only be operated by a trained Ritchies Team Member.
M No Ritchies equipment is to be used other than “stock trolleys and ladders” the ladders being used to access stock on shelves and or stocked stored above shelving. Always ensuring three points of contact with the ladder.
M No access to any level above 2 metres is permitted.
M Watch out for motorised moving equipment in storerooms.
M Report any unsafe actions or equipment to management.