Canadian Property Management - 2019 TOBY Awards

2019 BOMA CANADA

2019

NATIONAL AWARDS

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It was a spotlight on commercial real estate leadership and excellence this fall during the Building Owners and Managers Association (BOMA) of Canada’s 2019 National Awards Gala.

Taking place on September 11, 2019, in St. John’s, Newfoundland, the event was held in conjunction with the organization’s national conference and exhibition, BOMEX 2019, hosted

by BOMA Newfoundland & Labrador, and honored industry excellence across the country.

BOMA Canada’s Outstanding Building of the Year (TOBY) Awards are awarded to the stars of the commercial real estate industry in recognition of industry quality and building management excellence. Judging is based on building standards, tenant relations, community impact, energy conservation, environmentalism, regulatory standards, sustainability, emergency preparedness, security, and personnel training.

The BOMA Canada National Earth Awards give due recognition to buildings that have demonstrated excellence in environmentally sound commercial building management and resource preservation. It is judged on a range of factors, including a building’s reduction of environmental risk, energy conservation, recycling, water conservation, indoor air quality, green cleaning, interior finish, green purchasing policy, occupant communication

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and education, a building summary, and case studies.

Through its Pinnacle Awards, BOMA Canada spotlights companies that have shown the highest standards of work to which all BOMA members and their staff should aspire. The category rewards innovation, customer service, commitment to clients, and teamwork. The BOMA Canada Chairman’s Award recognizes a member’s leadership and commitment in service to the organization and its members.

New this year, the Rick Hansen Foundation Accessibility Awards were handed out to buildings which marked the highest scores through applying for the Rick Hansen Foundation Accessibility Certification (RHFAC).

Lastly, BOMA 2019 turned its attention to the latest recipients of the organization’s Vyetta Sunderland Scholarship Award, which honors a Canadian student who is seeking to enter the property management industry, or is in the process of bolstering their career skills.

Winners of the National Awards are eligible for the BOMA International Awards, held June 30, 2020, at the BOMA International Conference & Expo in Philadelphia, U.S. Congratulations to all of our 2019 National Award winners!

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TOBY Award Winner: 150 des commandeurs TOBY Award Winner: Commerce Court North TOBY Award Winner: 25 York Street TOBY Award Winner: Scotia Square TOBY Award Winner: Yorkdale Shopping Centre TOBY Award Winner: Mississauga City Centre TOBY Award Winner: 95 St. Clair Avenue West TOBY Award Winner: 9050 Airport Road TOBY Award Winner: MaRS West Tower TOBY Award Winner: 351 WATER TOBY Award Winner: 175 Hargrave Street TOBY Award Winner: Halifax Central Library TOBY Award Winner: 101 McNabb Street

Lévis, QB Toronto, ON Toronto, ON Halifax, NS Toronto, ON Mississauga, ON Toronto, ON Brampton, ON Toronto, ON St. John’s, NL Winnipeg, MB Halifax, NS Markham, ON

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Earth Award Winner: 2 Research Drive Earth Award Winner: Kennedy Matheson Industrial Complex Earth Award Winner: RioCan Yonge Eglinton Centre

Regina, SK Mississauga, ON Toronto, ON

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Toronto, ON Toronto, ON Edmonton, AB

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Mississauga, ON Burnaby, BC Vancouver, BC Toronto, ON

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St. John’s, NL St. John’s, NL Vancouver, BC

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BOMA Canada Chair’ Award Winner: Stephen Taylor

Toronto, ON

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BOMI Canada Vyetta Sunderland Scholarship : Keisha Tanner

Toronto, ON

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Pinnacle Award Winner: MetroCentre Pinnacle Award Winner: Hallmark Housekeeping Services Inc. Pinnacle Award Winner: Triovest Realty Advisors Inc. Net Zero Award Winner: 1 Prologis Net Zero Award Winner: Deer Lake Centre II Net Zero Award Winner: 777 Dunsmuir Net Zero Award Winner: York Mills Centre

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BOMA Canada Rick Hansen Accessibility Challenge Awards Winner: Husky Energy BOMA Canada Rick Hansen Accessibility Challenge Awards Winner: 351 Water BOMA Canada Rick Hansen Accessibility Challenge Awards Winner: Marine Gateway

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TOBY AWARD: CORPORATE FACILITY

150 DES COMMANDEURS Lévis, QC Owned by: Desjardins Managed by: Desjardins

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150 des commandeurs is a striking addition to the Cité Desjardins de la coopération business city in Lévis, QC. Opened in 2015, this 15-storey tower is the tallest of its kind in the city, providing over 350,000 sq.ft. of cutting edge office accommodations to nearly 1,500 Desjardins employees. Inside, Desjardins’ team has access to a wealth of shared facilities such as a cafeteria, training centre, conference rooms, lounge bar, and numerous common meeting areas.

150 des commandeurs is also connected to neighbouring Desjardins buildings via its two-story base.

The tower’s allure is owed to more than just its prime location. Made of concrete, an aluminum curtain wall, and ample windows for natural lighting, 150 des commandeurs conveys a clean, modern, working environment surrounded by a lush natural environment.

As an integral part of Desjardins’ business community, 150 des commandeurs’ occupants enjoy a broad slate of services and supports.

The Desjardins Employee Portal provides easy access to business park updates, building operation information, maintenance services, and news of year-round tenant activities (e.g., celebrations, contests, fundraisers, nonprofit initiatives, etc.). Initiatives like its Cooperation Week, Earth Hour, No SoloCar Challenge, Québec Waste Reduction Week also serve to unite employees across Desjardins business park.

150 des commandeurs has also been lauded for its ongoing dedication to sustainable operations. Certified as LEED Gold, the tower sports a green roof, 33 geothermal wells, solar blinds with centralized controls, two main 600 kW electrical boilers, a variable-flow ventilation system, energy-efficient lighting, and advanced waste management and composting systems, among other energy-saving equipment and systems. Programs such as its Desjardins’ Alternative

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Transportation Program, ICI on recycle, and aforementioned Earth Day celebrations are additionally vital to keep sustainability top-of-mind throughout 150 des commandeur.

A number of more visible ecofriendly installations can be found throughout the tower. They include an urban garden on the roof of its cafeteria, installed in collaboration with Urbainculteur; the installation and operations of six beehives on its dining roof; and, perhaps most notable, a 65-metre green wall with 11,000 plants – the tallest green wall of its kind in the world.

These features and more contribute to 150 des commandeurs’ reputation for environmental stewardship. Moreover, they enable the tower to have an energy

consumption rate of 50.9 per cent lower than the National Energy Code for Buildings (NECB), representing a reduction of more than 1,160 tons of CO2 equivalent.

Desjardins’ focus on building cohesive communities extends beyond its walls.

Building staff and occupants are actively involved in community initiatives and host many annual events. In 2018, for example, employees at 150 des

commandeurs to create a community committee of volunteer employees within the real estate operation to get involved in various social causes throughout the region.

All told, 150 des commandeurs’ enviable address, industry-leading amenities, community impact, and reputation for environmental leadership make it a pillar of Desjardins’ growing business community.

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TOBY AWARD: HISTORICAL BUILDING

COMMERCE COURT NORTH Toronto, ON Owned by: British Columbia Investment Management Corporation Managed by: QuadReal Property Group

2019

Standing tall at 25 King Street West, Commerce Court North has been a fixture in Toronto’s Financial District since it first opened as the new headquarters for the Canadian Bank of Commerce in 1931. Designed by Toronto architects Darling & Pearson, the 34-storey a Class “A” office tower was the tallest building in the British Commonwealth until 1962, and continues to draw attention today with its classic Art-Deco style, distinguished gold-coffered ceiling, and historic observation-deck lined with the “Giants of Jordan Street” sculptured faces that represent key characteristics of the bank: Courage, Observation, Foresight and Enterprise.

Commerce Court North has undergone significant transformations over the years in order to continue exceeding the expectations of its everevolving tenants. Along the way, its property management team, QuadReal Property Group, has worked with ERA Architects, a firm that specializes in conservation, to balance the demand for modern amenities and industry-leading services with the need to preserve the property’s iconic architecture.

“25 King Street West continues to maintain and restore many of its original elements, enabling the property to remain true to its history while continuing to grow and evolve with the ever-changing workplace landscape,” says Sarah Clarke, Director, East Office, QuadReal Property Group. “The unique building environment blends the enduring elegance of the past with innovative technological services that provide

superior results in energy efficiency and environmental performance while maintaining historical integrity.”

Undoubtedly, QuadReal takes pride in retaining Commerce Court North’s architectural heritage. It also derives satisfaction from creating living and working environments that enhance the lives of the people and communities it serves. In addition to having immediate access to QuadReal Connect, the company’s 24/7 customer service centre, tenants at 25 King Street West are part of Commerce Court, a four-tower complex replete with best-in-class amenities such as complimentary car care stations, electric vehicle charging stations, bicycle parking facilities, newly renovated shower facilities, and wifi-enabled event space.

QuadReal also hosts over 250 events each year for occupants and visitors, including live music performances in the courtyard, art classes, complimentary yoga and Pilates classes, and wellness workshops.

Outside its walls, Commerce Court North maintains its standing as one of the most reputed addresses in Toronto’s financial core. The building is located steps away from Toronto’s best shops, restaurants, entertainment, and attractions, and is connected to the city’s vast underground PATH system.

And with direct access to Toronto’s bus, subway, and rail transportation services, it is the ideal destination for commuters.

Sustainability is yet another area in which Commerce Court North has remained a steadfast leader. This year, the building was certified LEED Platinum, a notable achievement for a historic property. Awards and certification initiatives like this one demonstrate QuadReal’s commitment to high standards of operational excellence and sustainable performance.

A steward for green operations, Commerce Court North employs a wide range of energy-saving equipment,

practices, to achieve a Gold BOMA BEST® Certification.

“Sustainability is more than just a marketing piece,” says Nick Philip, Sustainability Manager with QuadReal.

“At Commerce Court, we have longrecognized what environmental performance and meaningful engagement can mean for not only our bottom line but also the well-being of our tenants, community, and the planet. Our achievements at 25 King Street West are testament to how older building stock can still show leadership in pursuing sustainable business operation and achieving broader emission reduction goals.”

Inside and out, Commerce Court North’s industry-leading management practices, sustainability-driven initiatives, active engagement with tenants and visitors, and continual operational improvements make it one of the Toronto most desirable places to work and visit.

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TOBY AWARD: OFFICE (500,000 - 1 MILLION SQ. FT.)

25 YORK STREET Toronto, ON Owned by: Menkes Union Tower Inc. Managed by: Menkes Property Management Services Ltd.

25 York Street is one of the most sought-after addresses in Toronto.

Located on once-abandoned railway lands, the Platinum BOMA BEST® certified, Class “AAA” office building was constructed in 2009 at the south end of Toronto’s business district. Rising 30 storeys, today it offers 30,000 sq. ft of retail space and more than 780,000 sq. ft of office space.

“Menkes has set the bar extremely high when it comes to operational standards,” says Gregory Brent, Senior Director, Property Management, adding, “We always aim to exceed these standards as well as industry

benchmarks and the expectations of our tenants. The TOBY Award is further confirmation that we are on the right track.”

25 York Street is a leader in operational and sustainability excellence in the commercial real estate industry, continuously delivering on Menkes’ commitment to building and managing high quality, people-oriented buildings and communities. Built and certified to LEED Core & Shell Gold in 2009, 25 York Street became Toronto’s first building to earn LEED EB: O&M Platinum certification in 2012.

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In 2015 it made history, becoming the highest-scoring property in the BOMA BEST® program with a 95% Platinum score and is the first building in Canada to achieve LEED EB: O&M under the LEED Dynamic Plaque™. In 2017, 25 York Street became the first office building in Canada to achieve Fitwel certification.

“25 York Street has always been exemplary of a strong commitment to a sustainable and healthy workplace,” adds Cindy Woyslaw, General Manager.

“From being the first office building in Canada to become Fitwel certified, to enjoying the highest BOMA BEST® score, we believe this is a building to be truly proud of and will continue to set the bar high when it comes to operational standards. With a continued focus on building performance and operations, we can continue to positively impact our tenants and the surrounding community.”

Linking directly to the major attractions of the downtown core, the PATH through 25 York Street provides direct indoor access to Union Station, creating fast, easy access to Toronto’s major transportation hub. It is steps from the waterfront, the Scotiabank Arena, the entertainment district and the financial core, plus many major restaurants and retail chains.

25 York Street has been carefully planned and executed to offer unrivalled comfort and efficiency to tenants. The building features large floor plates and a state-of-the-art building technology platform for the distribution of air, voice, data and power cabling. Building occupants enjoy personal control over their temperature and airflow volume through underfloor air distribution, an abundance of daylight with incorporated daylight

sensors for indirect/direct lighting, and exterior views. 25 York Street is proud to offer many programs and initiatives to foster tenant engagement, including tenant meetings tenant satisfaction surveys, as well as contests and events.

Property management also provides regular communication via 25 York Street’s social platforms.

Tenants — including, TELUS, Kinross Gold, ACE INA Insurance, Hudbay Minerals, Desjardins, Marketwired, and President’s Choice Financial — have all benefitted from the building’s high environmental standards. They’ve also enjoyed the efficient and productive workspaces, designed to keep employees healthier, happier, and as a result, more productive.

By combining natural amenities with personal controls, 25 York is at the forefront of smart design. While 11-foot ceilings with windows extending from floor to ceiling maximize the intake of natural light, pressurized raised floors provide individual temperature control for all employees and greater access to fresh air. Constant air-quality monitoring ensures a healthier environment, while occupancy sensors provide automatic lighting whenever needed.

Constructed from environmentally friendly materials, 25 York also features rooftop garden patios with indigenous species and xeriscaping; rainwater and steam condensate collection used as non-potable water for irrigation and 10th-floor washrooms; secure bicycle storage; shower facilities; and Zipcar and Bike Share Toronto programs.

These efforts, and the continued pursuit of excellence on behalf of the team at Menkes, is what led to the 2019 TOBY Award, and no doubt, many more accolades to come.

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TOBY AWARD: RETAIL

YORKDALE SHOPPING CENTRE Toronto, ON Owned by: Alberta Investment Management Corporation & Ontario Municipal Employees’ Retirement System (OMERS) – via its subsidiary, Oxford Properties Group Managed by: Oxford Properties Group

Since raising its shutters 1964, Yorkdale Shopping Centre has evolved into a retail destination like no other. The Toronto-based mall welcomes over 18 million visitors every year and boasts merchandise sales of $1,980 per square foot, making it Canada’s highestperforming shopping centres. Moreover, with over 270 stores and services, including the most extensive collection of luxury brands in the county, it is regarded as among North America’s premier shopping destinations.

Yorkdale Shopping Centre’s evolution is ongoing. In addition to relocating its south entrance and adding a new

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concierge desk in October 2018, recent expansions have boosted the mall’s footprint to two million square feet.

Combined with the installation of cutting edge displays, interactive shopping technologies, app-supported services, and one of the most advanced parking systems in the industry, the property management team at Oxford Properties Group is continually working to attract today’s online shoppers and make a strong case for the importance of brick and mortar shopping.

“Shoppers look to Yorkdale for leadership and a best-in-class retail and entertainment experience. When

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people come to Yorkdale, they come because they are looking for more than just a quick shopping experience,” says Yorkdale’s General Manager Claire Santamaria. “We are committed to delivering an elevated experience.”

Oxford Properties have also dedicated their efforts to ensuring Yorkdale’s operations adhere to industry best practices for energy usage and sustainability. In 2016, seven inverters and almost 600 renewable photovoltaic panels were installed on the Southwest Expansion roof to create a solar array measuring over one kilometre – the largest in the GTA. Moreover, LED

lighting upgrades, new control systems, enhancements to the mall’s vegetable rooftop garden, the installation of a new chilled water plant in 2018, and more earned Yorkdale BOMA BEST® recertification in April 2018 with a Platinum score of 95%.

Yorkdale’s environmental stewardship has also been noticed within the commercial real estate community. In May 2019, Oxford Properties received the BOMA Toronto Earth Award for earning the highest BOMA BEST® score among all retail buildings within its Chapter between April 1, 2018, and March 30, 2019.

“Over the last few years Yorkdale has proven to be a leader in sustainability by launching a series of innovative programs designed to benefit the community and surrounding ecosystems and we’re just getting started,” says Claire Santamaria.

“From the solar panels in 2018 to the elimination of single use plastic at

Dine on 3, we continue to make strides towards sustainability.”

Tenant satisfaction is consistently high within the corridors, back halls, and offices of Yorkdale. Oxford Properties Group endeavours to provide and maintain cutting edge amenities and services including complimentary boardroom and vacant space rentals for meetings, complimentary Wi-Fi throughout common areas, “Safe Walk” tenant escorting services, nightly tenant door checks to ensure their premises are secure; and access a wide range of personal financial, entertainment, and access to health services, including banking and financial services.

Oxford’s attention to service is also on display throughout its community outreach strategy. All year long, Yorkdale Mall plays an active role in raising awareness and funds for causes within Toronto, Canada, and around the world. For example, it proudly supports the Canadian arts scene

through pop-up museums and interactive exhibits, supports award-winning charities such as EnrichmentArt, and provides free, on-site space an annual $52,000 operating budget to the Art Starts organization. In addition to this, Yorkdale also hosts nonprofit events such as “Cops for Cancer”.

“Yorkdale is more than a shopping centre, we’re a cultural hub and we want to make sure we’re supporting the art and culture in our community,” says Claire Santamaria. “We’ve carried out a number of initiatives that support the community because we know the importance of offering experiences that benefit everyone who enters our space; an example being the Elevated Eats urban farm.”

There’s a reason shoppers around the world make it a point to pass through Yorkdale Shopping Centre’s doors. And thanks to Oxford Properties Group’s continued work, the mall is wellpositioned to meet Canadians’ everevolving retail expectations.

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TOBY AWARD: SUBURBAN OFFICE (MID RISE)

MISSISSAUGA CITY CENTRE Mississauga, ON Owned by: Morguard Corporation and MCC Ontario Limited Managed by: Morguard Investments Ltd.

Mississauga City Centre is an 836,822-square foot premier office complex, proudly managed by Morguard Investments Limited since 2000.

Consisting of four buildings, the complex occupies one of the most prestigious corporate addresses within the heart of Mississauga’s city core.

Steps from Square One shopping centre and adjacent to Mississauga Central Bus Terminal, the LEED Platinum certified property has a Walk Score® of 90 and a Transit Score® of 85, making it a “Walker’s Paradise” with excellent connection to city and regional transit systems.

The surrounding neighbourhood offers an array of urban amenities, including the Living Arts Centre, Mississauga Central Library, various fitness facilities,

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daycare services, and hundreds of shops and restaurants, ensuring tenants and visitors never tire of the options.

And for those looking for the utmost in convenience, the complex has four restaurants right on site—The Host, Biermarket, The Sandwich Board, and Failte Irish Pub. Companies desiring a first-class place to call home can trust they are in good hands at Mississauga City Centre, where Morguard itself is headquartered.

Aside from the TOBY, the property has achieved numerous awards and accolades — many in 2019 — including: the Building Owners and Managers’ Association Building Environmental Standards (BOMA BEST®) Platinum Certification; Smart Commute Award (Silver); BOMA Toronto Earth Award

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(201 City Centre Drive); and the ENERGY STAR® Award (201 City Centre Drive).

These honours wouldn’t be possible if it weren’t for the continued concerted efforts by Morguard to strive for the very best in property management and building performance. A leader on the sustainability front, Morguard seeks to minimize its energy footprint through effective building management practices and strategic capital investments.

Over the past three years, the buildings have undergone several retrofit projects to improve their energy performance. From LED retrofits to boiler upgrades, today all four office buildings are equipped with high efficiency HVAC and Building Automation Systems (BAS), which among other key improvements, are working toward generating significant savings and favourable results. Meanwhile, long-standing green initiatives indoctrinated by property management include: the use of environmentally friendly cleaning products, water reduction strategies and waste management practices, among others.

When it comes to the people it serves, a foremost priority for Morguard is occupant safety. Visitors and tenants at the fully accessible Mississauga City Centre can rest assured that they are in capable hands in case of an emergency. Coupled with wellhoned evacuation procedures, all four buildings are equipped with state-ofthe-art fire alarm systems featuring smoke detectors, buzzers, speakers, strobe lights, and emergency voice communication, while Tyco Integrated and Fire Safety Technologies provides monitoring services.

At the local level, Morguard ensures that both the complex itself, and the tenants that fill it, are active when it comes to community outreach. With two food drives held in July and December and an annual golf tournament in support of CAMH, the company also gives generously to tenant-supported causes, and is actively engaged in

Mississauga’s business development.

As for what happens within the complex’s walls, Morguard always strives to deliver the highest level of customer service, making communication, team building, health and wellness, and staff and tenant training, central to everything it does. Morguard requires all staff members to complete a list of mandatory

training programs dependent on his or her job description, as well as take career-enhancing courses in addition to being well-versed in company policies and procedures.

All in all, it’s largely due to Morguard’s exceptional staff that makes Mississauga City Centre the award-winning facility it’s become.

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TOBY AWARD: OFFICE (250,000 - 499,999 SQ. FT.)

95 ST. CLAIR AVENUE WEST Toronto, ON Owned by: Desjardins Financial Security Life Assurance Company Managed by: Colliers International

Since opening in 1967, 95 St. Clair Avenue West has been a staple of Toronto’s burgeoning Yonge + St. Clair node. Today, the 17-storey Class A tower is home to 800 occupants across 19 organizations who not only benefit from the care of Colliers International, but also enjoy enviable views of the Toronto landscape and a working address within one of Canada’s most lively and walkable neighbourhoods.

“Our occupants have the luxury of being steps away from multiple parks, stores, and public transit options, which allows them to engage with the surrounding community on a regular basis,” shares Stephen Wall, the property’s General Manager.

Designed by WZMH Architects (a tenant of the building), 95. St. Clair West encompasses 287,233 sq. ft. of contemporary office accommodations.

On-site features include a restaurant, banking services, and a spacious common area. Beyond its doors, tenants and visitors have access to a furnished courtyard, lush garden landscaping, a

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water wall, and a kale garden that was planted in 2019 to provide food for both tenants and local food banks.

There are numerous benefits to setting up shop within 95 St. Clair Avenue West. From the moment tenants move in to transitions in between, Colliers’ team collaborates with a network of industry-leading service providers to offer a modern, engaging, and supportive work environment. In addition to fostering strong tenant relationships through online and in-person communications, tenants can use the ColliersConnect mobile occupant engagement app to navigate all building services. Moreover, there are ample chances to liaise with Colliers team members during yearround tenant appreciation events, such as BBQs, lunch-and-learns, holiday programs, and other communitybuilding initiatives.

Certainly, Colliers takes pride in making 95 St. Clair Avenue West an integral part of the midtown Toronto neighbourhood. The property hosts

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fundraising and awareness events for organizations like SickKids and Canadian Blood Services, and both staff and tenants volunteer their time and resources for Habitat for Humanity, the Toronto Scott Mission, the Salvation Army, and local environmental cleanups, among others charitable initiatives.

“It’s important for the team to develop strong relationships with the local community. We also use any volunteer events as opportunities to engage with our occupants and inspire them to give back,” says Stephen Wall.

Since assuming management of the property in 2017, Colliers has implemented several energy-efficient measures and environmental best practices. In 2018 alone, the team implemented over 87 low and no-cost energy conservation measures throughout the property. In order to guide the way for further energy reductions, the team partnered with WSP to conduct a detailed assessment of the building’s energy performance. In that same year, 95 St. Clair Avenue West also became the first property in Toronto to implement

Peak Power’s innovative Building Insight Platform (BIP). The platform seamlessly integrates into the building using specialized sensors to measure real-time operational metrics, including temperature, occupancy, electricity consumption, and HVAC operations.

Colliers’ position as a role model for sustainability is also owed to numerous eco-forward programs. The 95 St. Clair Avenue West team plays host to the Smart Commute Program, conducted in partnership with Metrolinx and GTHA municipalities, and advanced waste and recycling programs. The property’s tenant awareness initiatives are especially extensive and include Zero-Waste Tenant Appreciation BBQs, Earth Day/Week events, a tenant EcoChallenge, and participation in BOMA Toronto’s Race2Reduce program.

Colliers’ eco-forward initiatives, combined with industry collaborations, LED lighting retrofits, HVAC equipment optimizations, and building envelope improvements helped 95 St. Clair Avenue West achieve the building’s first BOMA BEST® certification in 2018, becoming the highest-scoring office property in Toronto with a Platinum score of 92%. Moreover, Colliers has helped 95 St. Clair Avenue West surpass its annual energy reduction target of 3 – 5 per cent.

There’s no single factor that makes 95 St. Clair Avenue West a welcome member of Toronto’s landscape. Instead, it’s Colliers International’s ongoing drive to deliver an industry-leading tenant experience while positively contributing to the people, communities, and environment around it.

“Colliers’ partnership with Desjardins Financial Security Life Assurance has been the foundation to our success,” notes Wall, adding, “The Desjardins team presented us with a goal of elevating the property to secure a ‘best in class’ status, and their constant support has allowed us to pursue many new initiatives that led to our successes in 2018 and 2019.”

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TOBY AWARD: OFFICE (OVER 1 MILLION SQ. FT.)

SCOTIA SQUARE Halifax, NS Owned by: Crombie Developments Limited Managed by: Crombie REIT

Situated in the heart of downtown Halifax’s central business district, Scotia Square is found at the corner of Barrington and Duke Streets. The mixed-use complex is comprised of 1,600,000 square feet of premium office and retail space, and is directly connected to two hotels and the Downtown Halifax Link, serving as a major Halifax Transit bus terminal.

Originally opened in 1969, the property has transformed enormously over the years, with proud owner Crombie REIT taking continued, meaningful strides to modernize and expand the facility. A recognized leader in its class, the BOMA BEST Gold certified property recently benefitted from the redevelopment of its food court, office and street-level retail space, adding additional square footage. Crombie REIT has an ongoing Capital Improvement program to ensure its buildings offer best-in-class facilities and amenities.

But looking back to 2008, that’s when Crombie REIT’s real mission to modernize began. Since then, collective green efforts across the REIT’s building portfolio have led to reduced energy consumption by over 17,383,394 KwH

per year, and water consumption by 22,734,146 gallons.

At Scotia Square specifically, new data shows that energy consumption has been steadily declining. In the first two months of 2018, total consumption was 5.83 million kwh, while the same period in 2019 saw a decrease to 5.60 million kwh.

Improvements contributing to this result included the installation of new motion sensor lighting in all office stairwells, (generating a savings of almost 300,000 KwH per year), as well as smart, highefficiency HVAC systems. The parkade has benefitted from significant upgrades with the addition of new motion sensors, electric car charging stations, dedicated carpool parking and bicycle storage space to facilitate the growing contingent of bike-to-work enthusiasts.

On the community front, Crombie REIT has long been committed to supporting local initiatives through annual sponsorship programs and free use of venue and parking space. In fact, Scotia Square’s Centre Court hosts a different fundraising activity almost every day of the week for a variety of non-profit organizations.

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The company is also a proud supporter of the Chronicle Herald Parade of Lights, which happens annually to kick-off the holiday season in Halifax. Employees, meanwhile, are encouraged to participate in a variety of causes, including: the Canadian Cancer Society’s Daffodil campaign; Plaid for Dad; Bowl for Kids Sake; Clean Sweep; Denim Day, and others. Additionally, Crombie REIT’s annual holiday campaign in support of a charity that brings employees and clients together in an effort to raise funds for an important cause.

At Scotia Square, client relations is a top priority. Whether it’s ensuring seamless communications with tenants through email, or making inputting and following up on work orders more efficient through Yardi Voyager, customer service is paramount to everything Crombie REIT does.

In addition, Scotia Square offers several amenities and client-friendly services, including: a walk-in clinic; a chiropractor and massage therapist office; dental clinic; pharmacy; parking; a day care; a family room open to all Scotia Square patrons with children;

a bike room for bicycle storage and maintenance; and a shower room connected to the bike room. Of course, clients will also find the mix food court, and retail options throughout the interconnected facility, including a 20,000 sq. ft. GoodLife Fitness facility.

Whether it’s through regular first aid training, occupant wellness strategies, emergency preparedness, or a shared commitment to the environment through the ongoing use of green cleaning products, Crombie REIT, its contractors and clients take great pride in maintaining and continually improving the Scotia Square community. Being recognized with a TOBY award in 2019 simply hammers this dedication home.

“Crombie is committed to providing best-in-class, sustainable and leadingedge facilities for our clients, customers and staff,” said Terry Doran, VP Office Properties. “We are extremely proud to receive the TOBY Award in the over one million sq. ft. office category. This prestigious award from BOMA Canada confirms Crombie is a leader in the Canadian Real Estate Industry.”

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FROM OUR BIG ERICS TEAM WE WOULD LIKE TO SEND

CONGRATULATIONS TO OUR PARTNERS IN BUSINESS AT CROMBIE REIT FOR THEIR TOBY AWARD WIN!

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TOBY AWARD: MIXED-USE

MARS WEST TOWER Toronto, ON Owned by: MaRS Phase II Investment Trust Inc. Managed by: MaRS Real Estate

MaRS West Tower stands tall within Toronto’s MaRS Discovery District, the largest urban innovation hub in North America. This 22-storey, 950,000 sq.ft mixed-use building is home to 40 tenants ranging from start-ups, tech leaders, scientists, educators, and researchers. The tower was designed to Leadership in Energy and Environmental Design (LEED®) Gold standards and features laboratory space, education

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and research facilities, and corporate office accommodations; and is equipped with cutting-edge communications and information technology capabilities.

MaRS West Tower occupants are also connected to the MaRS Discovery District via an atrium featuring a 62-foothigh, glass-enclosed public thoroughfare featuring a media centre, food court, auditoriums, and various cutting-edge event spaces.

TOBY AWARD: INDUSTRIAL BUILDING

9050 AIRPORT ROAD Brampton, ON Owned by: Industrial 5000 Real Estate Investments Inc. Managed by: Oxford Properties Group Added to the Brampton Business Park in 2000, 9050 Airport Road is a 544,541 sq.ft industrial warehouse located over 25 acres of land. The single-storey building features a 30-foot ceiling with a second-floor office space occupying a portion of the space at the southeast corner. In addition to being located

TOBY AWARD: OFFICE (100,000 - 249,999 SQ. FT.)

351 WATER St. John’s, NL Owned by: TD Greystone Managed Investments Managed by: East Port Properties Limited

There are many factors that make 351 Water Street a distinct part of St. John’s, Newfoundland’s downtown district. In addition to being the first new office building to be built in downtown St. John’s in over 25 years, the six-storey, 168,000 sq.ft. complex

is the first to be heated and cooled by sea water in Newfoundland & Labrador, and the first and only BOMA BEST Platinum Building in Newfoundland and Labrador. The office tower sits atop prime retail and commercial space and a 445-car parkade.

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near major transportation routes, 9050 Airport Road occupies a neighbourhood with a mix of restaurants, shopping outlets, and other commercial and industrial developments. It also boasts ample parking and 24/7 security for extra peace of mind for its two main occupants and their 285 employees.

TOBY AWARD: OFFICE (UNDER 100,000 SQ. FT.)

175 HARGRAVE STREET Winnipeg, MB Owned by: I.G. Investment Management Ltd. Managed by: Colliers International 175 Hargrave Street has offered prime views of Winnipeg’s downtown since 1974, and today remains a popular address for 140 tenants across 15 organizations. The seven-storey Class ‘B’ office complex features 80,581 sq.ft. of space as well as both surface and underground parking and a direct connection to Winnipeg’s Skywalk system via its sister property,

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330 St. Mary Avenue. In addition to benefiting from Colliers International’s property management services, occupants at 175 Hargrave enjoy close access to Winnipeg’s renowned Sports, Hospitality & Entertainment District (SHED), entertainment venues, restaurants, services, ample green spaces, and public transportation.

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TOBY AWARD: PUBLIC ASSEMBLY

EARTH AWARD: INDUSTRIAL

HALIFAX CENTRAL LIBRARY Halifax, NS Owned and managed by : Halifax Regional Municipality At only five years young, the Halifax Central Library has become an internationallyrenowned hub for learning and culture and a pillar of Halifax’s downtown community.

The LEED Gold certified building blends traditional library resources and services with new technologies and innovative learning spaces. Highlights within the five-story building include a 300-seat

KENNEDY MATHESON INDUSTRIAL COMPLEX 2019

performance space, cafés, gaming stations, music studios, study pods, and a rooftop patio, among other unique and interactive spaces. It also houses a First Nations reading circle, a Local History Room, boardrooms, and displays celebrating Halifax’s military men and women, African Nova Scotians, and Acadian/Francophone heritage and culture.

Spanning 624,245 sq. ft. of rentable space, The Kennedy Matheson Industrial Complex (KMIC) is comprised of three, singlestorey buildings for office and industrial use. Menkes Property Management Services Ltd. has implemented numerous environmental programs and practices through each that go above and beyond in reducing its eco-footprint. They

TOBY AWARD: RENOVATED

2019

include year-round sustainability training, awareness, and engagements programs; energy benchmarking and monitoring, green landscaping, and a green purchasing policy, among other initiatives. From 2016 to 2018, Menkes successfully reduced KMIC’s base building energy consumption by 46.2 per cent and water consumption by 55.5 per cent.

EARTH AWARD: UNIVERSAL

RIOCAN YONGE EGLINTON CENTRE

101 MCNABB STREET Markham, ON Owned by: OP Trust Office Incorporated Managed by: Crown Property Management Inc. 101 McNabb Street has undergone a sizable transformation since opening its doors in Markham in 1984 as a singletenant office building. The property underwent renovations in 2015 and 2018 to become a dual-occupancy building, and today stretches 329,519 sq. ft. over a 29.3-acre lot replete with lush landscaping features. Certified as a LEED®-EB:OM Platinum-certified

Mississauga, ON Owned by: 3883281 Canada Inc. Managed by: Menkes Property Management Services Ltd.

Toronto, ON Owned/Managed by: RioCan REIT

2019

premier office building, 101 McNabb Street provides each of its tenants with individual building entrances, high-impact signage, unique landscaping, and a customized exterior facade. Building occupants also benefit from shuttle service, care of property manager Crown Property Management Inc., as well as close access to public transportation, shopping centres, restaurants, and other amenities.

Reputed as the “heartbeat of Midtown Toronto” the Younge Eglinton Centre is a mixed-use urban lifestyle centre that provides services, entertainment, and amenities for nearly 4.2 million visitors a year. Still fresh from a 2015 expansion and brand transformation, Yorkdale Eglinton Centre has become a role model for eco-forward operations, employing waste management, recycling, water, and energy conservation initiatives on an ongoing

VALUED SUPPLIER TO 101 MCNABB STREET

2019

basis. It also aligns its operations to industry best practices through consistent training, awareness initiatives, industry partnerships, benchmarking, and the purchase of renewable energy.

Notably, Yonge Eglinton Centre’s iconic Cube structure includes a vegetated wall with over 3,000 potted plants and a highly water-efficient irrigation system to provide added environmental benefits to the indoor environment and community as a whole.

PINNACLE AWARD: CUSTOMER SERVICE

METRO CENTRE

EARTH AWARD: OFFICE

2 RESEARCH DRIVE Regina, SK Owned/Managed by: Innovation Place

Situated in the Innovation Place technology park in Regina, Saskatchewan, 2 Research Drive plays host to a broad range of tenants in the technology and environment fields. The three-storey, 76,062 sq.ft.-complex is home to a 15-office business centre, tech business incubator, common use office spaces, and amenities such as a fitness centre, common areas, bike storage racks, and storage facilities. 2 Research Drive’s 20

National Awards

commitment to sustainable operations includes water preservation initiatives (e.g., drought-tolerant plantings and planting techniques, efficient irrigation systems, installing low-flow urinals and dual flush toilets, etc.), implementing energy-saving systems, and overseeing innovative recycling and e-waste programs. It also features adaptable spaces that reduce waste during tenant renovations and turnovers.

Toronto, ON 2019

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MetroCentre’s ongoing mission to provide unparalleled customer service is guided by the five pillars of The Oxford Commitment. These include a focus on hiring and fostering the best employees, respecting customers through every transaction, empowering its teams to deliver timely and effective solutions, leveraging innovation and industry best practices to keep pace with customers, and raising the bar for everything it does. Everyone under its roof is

supported by Oxford’s OxConnect customer relationship management software platform, a 24/7 nationwide call centre, leading customer service frameworks, and customer recognition and appreciation events. These offerings, along with numerous customer amenities and services, earned MetroCentre a 96 per cent score during its 2018 Customer Satisfaction with Facility Management survey – 15% higher than the GTA industry benchmark.

VALUED SUPPLIERS TO METRO CENTRE

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PINNACLE AWARD: ABOVE & BEYOND

HALLMARK HOUSEKEEPING SERVICES INC. Toronto, ON 2019

For Hallmark Housekeeping Services Inc., going “above and beyond” means more than exceeding day-to-day expectations.

In August of 2018, the company put its ability (and willingness) to step up for its clients on full display when it rallied its entire team to respond to an extreme rain event.

“Building emergencies are always a challenge, particularly when the stakes are high,” recalls Christopher King, Vice President, GTA, for Hallmark Housekeeping Services Inc. “Flooding, in particular, can be operationally and financially debilitating, which is why it was so important that our response was immediate and effective.”

Although many on Hallmark’s team were attending an industry event on the evening of the storm, they immediately cut their night short to set up an “ops centre” at a nearby site and got to work.

Over the next hour, over 150 Hallmark operators and technicians joined regularly-scheduled staff to respond to urgent requests from key commercial properties throughout the city. Together, the teams used wetvacuums and extractors to remove water from lobbies and common areas, set up blowers and fans to dry carpets

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and other floorings, deployed trucks to pump out water from parking garages, cut drywall to remediate mold, and in some cases, closed and secured entire building areas to tackle major restoration activities.

“We worked quickly with our client partners at each site to determine the best actions and solutions based on the specific needs of the building,” says King.

No doubt, it was all hands-on-deck the night of Toronto’s big storm. As such, virtually everyone on Hallmark’s roster joined in the restoration efforts, from top-level executives to operations personnel, technicians, cleaners, equipment experts, and everyone in between. Their quick work helped some of Toronto’s most important commercial properties mitigate floodwater damage to critical systems and assets, saving them thousands of dollars in potential damages.

“As the water began entering the building, Hallmark was able to expeditiously dispatch external operators and equipment, while many of their on-site staff voluntarily worked all through the night,” recalls Gregory Brent, Senior Director, Property Management, Downtown Office Portfolio for Menkes.

Hallmark’s timely response also enabled many of their clients to return to “business-as-usual” the following day, with minimal impact on their tenants and their operations.

“Our team has an unbridled commitment to serving our customers, which was evidenced during the flood event by their willingness to work tirelessly through the night, without reservation,” notes King.

Of course, he adds, preparedness was also a factor: “Hallmark has a deep operational structure and numerous resources available to support our sites on any day, and at all hours. It’s our extensive resources that allow us to provide our customers with the quickest and most reliable service, delivered with the highest level of quality.”

Keeping momentum Hallmark’s quick and coordinated response during the landmark storm echoes its overall service philosophy. In many ways, the company encourages its teams to apply the same willingness to push past expectations on a daily basis.

This is accomplished through a broad range of employee recognition and incentive programs such as its “Kudos!” initiative, Scholarship Program, staff

appreciation events, and regular perks and engagement initiatives.

“Service is everything to us, and our ability to deliver service at the highest level comes down to the efforts of our people,” says King. “By fostering an organizational culture that empowers, engages, and

motivates its employees, we are able to go above and beyond the call of duty to ensure that we not only meet but exceed the expectations of our customers.”

These efforts and more made Hallmark a deserving recipient of the 2019 BOMA Canada “Above and Beyond” Pinnacle

Award, which King says has given the team a good reason to celebrate: “This award gave us an opportunity to tell a great story about the dedication of our team, and when we won, it gave us an opportunity to show them how much they are appreciated.”

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PINNACLE AWARD: INNOVATION

ATB PLACE Edmonton, AB 2019

With over 13 sustainability accolades this year, Triovest has established itself as a recognized sustainability leader in commercial real estate. In 2019, using industry-standard benchmarking, Triovest was one of the top performers, placing it among the best in Canada and in its global peer group. Triovest’s pursuit of sustainability starts with their Mission: We create sustainable places that enhance communities and enrich relationships.

Sustainability is a key consideration at Triovest, driving overall performance while creating positive environmental impacts and meeting growing stakeholder demand. Triovest is committed to advancing the field of sustainability in commercial real estate, as demonstrated through its involvement in market-leading initiatives such as its pursuit of net-zero energy buildings and advancing renewable energy.

Triovest’s ATB Place team in Edmonton earned the National BOMA Pinnacle Award for Innovation for its installation of two combined heat-andpower plants (CHP). The CHP system is an on-site energy-generation technology that reduces operational costs, energy consumption, greenhouse gas (GHG) emissions, improves building resilience, and supports Canada’s energy transition efforts.

“I am deeply proud of what our team has achieved at this property. It is truly a combined effort, and a testament to the impact a culture of sustainability, defined strategy, collaboration, and hard work has on performance,” says

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Sharon Baisley, Senior Director, Property Management.

At conventional, off-site power plants, upwards of 70 per cent of the fuel that is burned to generate electricity can be exhausted to the atmosphere as waste heat, along with GHG emissions. Cogeneration addressed this by putting a mini power plant inside the building to harvest the waste heat, reducing boiler fuel while raising efficiency to 85 per cent.

CHP involves the use of a continuously running natural gas engine, generator, and heat recovery exchangers, packaged into an acoustic chamber. This delivers both electricity and useful heat, while also allowing excess electricity to be sent to the grid once the building’s energy needs are met. Furthermore, the on-site power plant doubles as an emergency power generator in the event of an electricity grid failure, improving the building’s overall resilience.

Mitigating GHG emissions from buildings requires reducing energy consumption and making the energy that is consumed cleaner – CHP does both in Alberta due to the province’s heavy reliance on energy sources such as coal. At ATB Place, the use of this system is estimated to decrease its GHG emissions by 3,000 tonnes per year.

The project was initiated in 2016 when the Healthcare of Ontario Pension Plan (HOOPP), a Canadian real estate investor and Triovest client, invited all Property Management firms to its LEAP Forward Pitch initiative. HOOPP’s LEAP award aims to discover and pilot innovative

sustainability ideas and scale successful solutions across their portfolio. Triovest’s Edmonton team saw an opportunity to align itself with HOOPP’s sustainability values by installing a leading-edge technology that would significantly reduce their environmental footprint and operating costs. After presenting a sound business case, the pitch to install a set of CHP systems in ATB Place won first place.

The project was a $3.1M investment.

Implementing the CHP system within ATB Place was not without its challenges. The installation required several full-building power shutdowns, continuous communication between tenants and staff, increased security measures, and seamless collaboration between all property stakeholders.

“Tenants at ATB Place are actively engaged, and they fully participated with Triovest when the Co-Gen project was proposed. They were excited about the direct benefits for the building and the environment, as well as the forecast $1/sf reduction in operation cost following capital recovery,” says Doug Brow, Director of Operations. “Our utility provider, EPCOR, also played a pivotal role in partnering with Triovest to get this project over the goal line.”

The project reached final commissioning in the Fall of 2018 and has since generated benefits for ATB Place’s operations across the board. In addition to significantly decreasing ATB Place’s greenhouse gasses by 60% annually, the co-generation technology sparked a 15year savings of $13 million – providing a favorable return on the initial investment.

Sharon Baisley, Senior Director Property Management

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NET ZERO AWARD: BEST IN CLASS TIE

1 PROLOGIS Mississauga, ON Owned by: HOOPP Realty Inc. Managed by: Triovest Realty Advisors Inc.

Triovest Realty Advisors’ affinity for sustainable property operations is showcased throughout 1 Prologis Boulevard, owned by Healthcare of Ontario Pension Plan (HOOPP). A modern fixture within the Mississauga Gateway Centre, the five-storey office building is LEED Gold Certified and boasts a broad range of energy-efficient systems, technologies, and daily processes that make it a worthy recipient of BOMA’s Net Zero Award.

Central to 1 Prologis Boulevard’s energy-conservation success and low-carbon performance is its highperformance HVAC design, which uses high-efficiency water-source heat pumps for interior heating and cooling. The building uses a central make-up air unit as a dedicated outside

air system (DOAS). This is sized to provide only the minimum amount of outside air to further reduce energy consumption without impacting tenant air quality. This maximizes heating, cooling, humidifying, and dehumidifying efficiency as much as possible under the ASHRAE 62.1 guidelines.

Compounding the advantages of this HVAC system is the fact that each heat pump is fitted with a controlled damper to control fresh air intake, based on CO2 levels. This allows the DOAS, which is fitted with variable frequency drives (VFDs), to further reduce airflow and fan power consumption. Zones only require the minimum amount of fresh air as determined by current occupancy, rather than a pre-calculated amount from the design occupancy.

The use of a modern building automation system (BAS) from Reliable Controls also plays a contributing role to the building’s energy efficiency. The system maintains tight scheduling of all the central equipment and floor heat pumps. It is connected to a realtime analytics program from RYCOM, which helps to alert and troubleshoot operational inefficiencies using real-time data from the BAS. This helps avoid ‘drift,’ which occurs in many buildings over time as setpoints are changed and controls are overridden. The BAS will also detect issues that cause excess energy consumption from heat pumps if left unaddressed.

“By implementing a building performance analytics approach, 1 Prologis is able to make data-driven decisions on operating the building’s HVAC system and maintaining occupant comfort while achieving its sustainability goals. The smart technology provides greater visibility into building operations and the ability to optimize and extend the useful life the building equipment,” says Ryan Folk, Property Manager.

The third factor in 1 Prologis’ success is its use of real-time live metering.

In partnership with Dynergy Energy Management, building staff receive energy usage data every minute, enabling them to identify abnormal energy consumption throughout the day. This real-time monitoring is also linked to the building’s enhanced tenant submetering, which not only provides revenue billing capability, but also integrates with the BAS to provide a performance-monitoring platform.

“Through this integration, the submetering system is being used by the energy management and building operation team on a real-time basis to review the energy use, analyze energy use patterns, and operate the building with energy efficiency in mind,” explains Tim Hayashi, Director of Operations.

Notably, 1 Prologis has the distinction of being a test site for a fault detection platform. The service collects data from the BAS to drive data-directed maintenance activities and identify opportunities for optimization. This results in reduced energy and water consumption, lower greenhouse gas emissions, and enhanced tenant comfort.

To date, the platform has identified 41 GJ of potential gas savings and 163,230 kWh of potential electricity savings, of which 38,000 kWh/year of savings has already been realized.

It has also identified performance issues with 20% of its primary airconditioning plant (heat pumps).

“1 Prologis was designed and constructed with a strong focus on sustainability. Our operations team continues to focus on ongoing improvements, its collaborative partnerships and tenant engagement.

Intelligent design and systems, combined with the expertise of our operations team ensures market-leading building performance,” says Marlene Farias, SVP of Property Management.

24 Hour Service - Qualified, skilled licensed electricians - Phone/email dispatch system

Property Managers rely on SAX - 24 Hour Service - Trustworthy and reliable electricians - Parking lot lighting maintenance (2 Bucket trucks in fleet) - Infrared & Preventative maintenance programs - Tenant/Building upgrades - Energy audits & consumption analysis - Backup systems (Generators & UPS) - Life safety upgrades (Fire alarm and Emergency lighting)

Industrial Automation - Material handling system automation and field wiring

41 Toro Road, Toronto, Ontario, M3J 2A4

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www.saxelectrical.com Special Supplement to Canadian Property2019-11-25 Management 27 2:13 PM

Accessibility Challenge NET ZERO AWARD: BEST IN CLASS TIE

BOMA CANADA RICK HANSEN ACCESSIBILITY CHALLENGE AWARD: TENANT

DEER LAKE CENTRE II

Accessibility Challenge

Rick Hansen Foundation

Burnaby, BC Owned by: City of Burnaby Managed by: Colliers International

Several factors have contributed to Deer Lake Centre II’s role as a steward for environmentally friendly operations in Burnaby, British Columbia. The fivestorey office building is space-heated using water-source heat pumps (approx 160 per building) and, in recent years, property manager Colliers International has implemented heating plant

enhancements, made the switch to 25 per cent renewable natural gas, and implemented LED lighting upgrades, among other green initiatives. Combined with consistent energy tracking and benchmarking, staff training, and ongoing capital upgrades, Deer Lake Centre II enjoys industry-leading energy efficiency and a shrinking environmental footprint.

2019 marked the introduction of the Rick Hansen Accessibility Challenge Award, which honours commercial real estate teams who have gone beyond the status quo to ensure their properties are inclusive to all tenants and visitors.

BOMA members were invited to participate in the Rick Hansen Foundation Accessibility Challenge by getting their buildings rated using Rick Hansen Foundation Accessibility Certification (RHFAC). The building which achieved the highest score was presented the first-ever Rick Hansen Foundation Accessibility Award at BOMEX 2019.

Winners for the inaugural Rick Hansen Accessibility Challenge Award include:

TENANT: HUSKY ENERGY St. John’s, NL

NET ZERO AWARD: INNOVATION

777 DUNSMUIR Vancouver, BC Owned/Managed by: The Cadillac Fairview Corporation Limited.

777 Dunsmuir a Class AAA office building that is home to several highprofile Canadian tenants, all of which who benefit from significant energy and water-saving initiatives. In 2014, the 19-storey complex underwent the first geo-exchange retrofit of an occupied office tower in North America and achieved LEED® Gold Certification

under the Existing Building’s Program in the same year. Further environmental benefits are derived from property manager Cadillac Fairview’s Zero Waste program, which effectively diverts a majority of generated waste from the landfill, among other ongoing eco-friendly activities and awareness activities.

BUILDING: 351 WATER TIE St. John’s, NL Owned by: TD Greystone Managed Investments Managed by: East Port Properties Limited

NET ZERO AWARD: MOST IMPROVED

YORK MILLS CENTRE

BUILDING: MARINE GATEWAY TIE

Toronto, ON Owned by: Manulife Financial Managed by: Manulife Real Estate Manulife Real Estate employs a number of eco-forward technologies, systems, programs, and practices to promote sustainability within the halls of its popular York Mills Centre. Through its ongoing energy efficiency implementation program, the mall has undergone a series of upgrades, retrofits, and optimizations to achieve a 28 per cent total decrease

in EUI over the past five years. Moving ahead, the Manulife team has placed a renewed focus on enhancing its waste management program, boosting tenant engagement, and leveraging data to bolster its sustainability. To date, it has earned LEED EB Certified Gold (2014) and BOMA BEST Gold Certified (2018), among other industry accolades.

VALUED SUPPLIER TO 101 MCNABB STREET

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Vancouver, BC Owned and Managed by: Triovest Realty Advisors Inc.

“Thank you to all 133 BOMA Canada member sites who participated in this accessibility challenge,” said Rick Hansen, Founder, Rick Hansen Foundation. “When both tenants and building owners and managers work together, we can create real change.

One of the most significant barriers people with disabilities face is access to their built environment, and nowhere greater is this felt than in the workplace. Accessible and inclusive workplaces mean that persons of all abilities can live without physical barriers, and I’m delighted that these organizations are committed to removing barriers and leading the way towards improving accessibility for people living with disabilities in Canada.

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BOMA CANADA CHAIR’S AWARD

STEPHEN TAYLOR Toronto, ON Vice President, Real Estate for the Healthcare of Ontario Pension Plan (HOOPP)

2019 The BOMA Canada’s Chairman’s Award is bestowed for longstanding leadership and outstanding commitment to the success of BOMA in Canada and the commercial real estate industry. This year, the honour fell to Stephen Taylor, Vice President of Real Estate with the Healthcare of Ontario Pension Plan (HOPP).

With 45-plus years in the commercial real estate industry, Taylor has been in a unique position to watch the sector grow and play an integral role in its evolution. He began his career in asset and portfolio management with a major Canadian financial institution before his talents earned him roles with multiple development companies and, later, the position as President and COO of Morguard Investments Limited. Here, Taylor began to branch out into additional roles, such as Chair of REALPAC, which he would later help run for a small period following the departure of its CEO. Taylor followed his experience with Morguard and REALPAC by assuming his current position as Vice President

of Real Estate with HOOPP. Here, he oversees the organization’s Canadian and international real estate investment programs, which included over 50 million square feet of commercial, retail, industrial, and multi-residential properties in 200 locations across North America, the United Kingdom, and Europe.

Taylor continues to serve in leadership roles outside his office walls. In addition to being a board member for the National Association of Real Estate Investment Managers and the Association of Foreign Investors in Real Estate, he is a key member of BOMA Canada’s National Advisory Council.

Beyond the commercial real estate industry, Taylor shares his time and expertise as a board member and past chair for Covenant House Toronto and the Catholic Children’s Aid Society of Toronto.

With retirement on his horizon, Taylor is a sterling example of industry leadership, mentorship, and advocacy, and a fitting recipient of 2019’s BOMA Canada Chair Award.

BOMI CANADA VYETTA SUNDERLAND SCHOLARSHIP

KEISHA TANNER Toronto, ON Milliken Co-Op Homes Inc Congratulations to Keisha Tanner with Milliken Co-Op Homes Inc. in Toronto, this year’s recipient of BOMA Canada’s Vyetta Sunderland Scholarship.

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IS THIS YOUR ROOF?

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Roof leak repairs can be costly – certainly inconvenient – and possibly disruptive.

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