2018 Canadian Gaming Summit Show Guide

“Where the Canadian Gaming Industry Meets”

22 Annual Event nd

June 18-20, 2018

Scotiabank Convention Centre Niagara Falls, Ontario, Canada

SHOW GUIDE

2018 THEME:

“TECHNOLOGY HOLDS THE KEY”

EDUCATION PROGRAM CONTENT DEVELOPMENT PARTNERS

GOLD SPONSORS:

INDUSTRY EDUCATION CONTENT DEVELOPMENT PARTNERS

Canadian Gaming Summit Owned and Operated by:

Our environment...Our Children...Our Future! www.naturizzata.ca ~ 514-500-1018

2018 Canadian Gaming Summit Sponsors GOLD

BRONZE

LANYARD SPONSOR

CLOSING RECEPTION SPONSORS

GOLF SPONSORS

FIRST NATIONS AWARD PROGRAM

SUPPORTING LEVEL SPONSORS

DESSERT & COFFEE SPONSORS

KICK-OFF SOIRÉE SPONSOR

WIFI SPONSOR

50/50 SPONSOR

GOLF HOLE SPONSORS

LEGAL & REGULATORY TRACK SPONSOR

FOOD AND BEVERAGE TRACK SPONSORS

TM

CHARITABLE TRACK OVERARCHING CO-SPONSORS

CHARITABLE GAMING TRACK COFFEE BREAK SPONSORS

spcole.com

File Name:

Project Name:

Created By/Revised By:

Date Issued:

DB Full CMYK Rev Ball H.ai

Delta Bingo^Gaming

Stephen Cole

Nov 30, 2015

Variation

Full CMYK

REVISION:

0

DOCKET: XXXX

CLIENT: Campbell‘s

COLOUR: CMYK

WELCOME MESSAGE

PROJECT: Campbell’s Soup - Canadian Casual Brand Ad

TRIM SIZE: 3.375” x 9.563”

DESCRIPTION: Full Page Vertical Half Page Ad - ENGLISH CONTACT: Barabara MacDonald

BLEED SIZE: n/a

DATE REqUIRED: 2018

LIVE AREA: n/a

From the Canadian Gaming Association (CGA) and MediaEdge Communications Welcome to Niagara Falls and the 2018 Canadian Gaming Summit – “Canada’s premier annual conference and exhibition for gaming professionals”. We are thrilled to be back in this vibrant city, home to both Fallsview Casino and Casino Niagara. It is fitting that a city that welcomes the world is our destination to bring the Canadian gaming industry together. It’s an exciting time to be working in this industry, as we are in a period of expansion and renewal – look no further than the numerous developments in progress here in Ontario. We are also focused on our customers and the quality of their experience, and how technological innovation may open up new options for entertainment.

You put in long hours to make sure you’re delivering on your promise to guests, and we’re here to do the same for you. We want to partner with you to help you grow your business, along with providing you delicious, carefully crafted foods.

The Summit is the only national gaming event attended by all of Canada’s major players – crown agencies, gaming property owners and operators, the charitable gaming sector, First Nations, food and beverage professionals, the horse racing industry, and manufacturers and suppliers of gaming equipment, systems, and services. Once again, Summit program development has been driven by dialogue with delegates, sponsors and exhibitors about how we can deliver the highest quality event for the best value. This year, we have refined the number of programs being offered to improve the depth and quality of the information and education experience. Our working partnership for the development and delivery of the gaming education component of this Summit involved: Atlantic Lottery Corporation, British Columbia Lottery Corporation, Lotto-Quebec, Manitoba Liquor and Lotteries, SaskGaming, and a wide array of gaming industry manufacturers and service providers. We encourage all delegates to take advantage of information and content on hand, as well as the many formal and informal networking opportunities to exchange information and catch up with colleagues from across the country and around the world.

ld

We

st

Sa

lsa

Bur

ger

and

Please remember to download the CG Summit app [where to download here]. The app will provide you with your event schedule, delegate information, floor plans and more, all at your fingertips. Pa c ® e C

hunk

y Sal

sa wit

h Cam

p b el l’s ®

Ve r v e R o a s te d Pob

l a no & W hi te C he d d ar S o u

p w it h To

m a ti ll o

s

Thank you for attending and supporting the 2018 Canadian Gaming Summit. We hope that you enjoy your experience in Niagara Falls.

©2018 CSC Brands LP

Wi

®

4

2018

Visit campbellsfoodservice.ca/about-us to learn more.

Canadian Gaming Summit Show Guide

Paul Burns President & CEO Canadian Gaming Association

Chuck Nervick Senior Vice President MediaEdge Communications

SUMMIT PROGRAM FOCUS ON THE CUSTOMER

Monday, June 18, 2018

KN Keynote Sessions . . . . . . . . . . . . . 13

8:00am - 6:00pm Exhibitor Set Up. . . . . . . . . Exhibit Hall A & B

GO Gaming Operations. . . . . . . . . . . 14 CG Charitable Gaming. . . . . . . . . . . . 16 TI

Technology & Innovation. . . . . . . 18

SP

Special Summit Presentations. . 20

GC Gaming Compliance. . . . . . . . . . 22 LR

Legal & Regulatory. . . . . . . . . . . . 24

FB

Food & Beverage and Non-Gaming Amenities. . . . . . . . 26

8:00am - 5:00pm Registration Desk Open. . . . . . . . . Scotiabank Centre Lobby 8:30am - 1:00pm VLT Meeting . . . . . . . . . . . . . . . . . . . . . . . . 201 10:00am - 1:00pm Private Vendor and Client Meetings . . . . . . . . . . . Meeting Room 2:00pm - 7:30pm Canadian Gaming Summit Golf Classic . . . . . . . . . . . Cherry Hill

8:00pm Vendor/Client Private Meetings and Dinners 8:00pm - 11:00pm Offsite Opening Drinks. . . . . . Margaritaville

Tuesday June 19, 2018 8:00am - 9:00am Canadian Gaming Summit Opening Breakfast & Welcome and Booth Visitation . . . . . Exhibit Hall A & B 8:45am - 9:45am Keynote Session: Blockchain and The Power to Transform. . . . . . Exhibit Hall A & B 9:50am - 10:20am Break and Booth Visitation. . . . . . . . . Exhibit Hall A & B

Canadian Gaming Summit Golf Classic Sponsored by:

Gaming Industry Awards Sponsored by:

Summit Kick-off Soirée Sponsored by:

First Nation Awards Sponsored by:

Charitable Gaming Overarching Track Co-sponsored by:

Summit Breaks Sponsored by:

Summit Lunches Sponsored by: spcole.com

F&B Education Track Sponsored by:

6

2018

TM

Canadian Gaming Summit Show Guide

File Name:

Project Name:

Created By/Revised By:

Date Issued:

DB Full CMYK Rev Ball H.ai

Delta Bingo^Gaming

Stephen Cole

Nov 30, 2015

Variation

Full CMYK

10:25am - 11:10am Concurrent Sessions SP Enabling Digital Transformation in an Omni-Channel World. . . Ballroom A

3:05pm - 3:50pm Concurrent Sessions TI How to Build a Culture That Embraces Innovation: Lessons From the Frontlines. . . . . . . . . . Ballroom A

TI

CG

Electronic Raffles Opportunities . . . . . . . . . . Ballroom B

LR

The Legal Dilemma of Daily Fantasy Sports . . . . . . . . . . . . . . . . Ballroom C

CG

Risk Assessment 101 . . . Ballroom D

CG

Overview of Issues Affecting Labour & Staffing . . . . . . . . . . . . . . . . . . . . 201

FB

Presented by Global Gaming Women: How Collaboration Leverages the Opportunities Technology Brings to Casino Operations. . . . . . . . . . . . . . Theatre A

LR

The In-Room Technology Revolution and How it Will Impact Your Guests . . . . . Ballroom B First Nations – Indigenous Gaming Regulatory Issues, Challenges and Potential Frameworks . . . Ballroom C

CG

Managing Responsible Gaming . . . . . . . . . . . . . . . Ballroom D

FB

F&B Industry Open Forum Roundtable . . . . . . 201

SP

Horse Racing in Ontario in 2018 – Changes to the Industry . . . . . . . . . . . . . . . . Theatre A

GC

Embracing Technology From A Gaming Regulator’s Perspective . . . . . . . . . . . . . Theatre B

11:15am - 12:00pm Concurrent Sessions

LR

Artificial Intelligence, Big Data and Making Sense of it All . . Ballroom C

CG

3:55pm - 4:40pm Concurrent Sessions TI The Blockchain Revolution and you . . . . . . . . . . . . . . . . Ballroom B

Entertainment in the Digital Era . . . . . . . Ballroom D

FB

F&B Industry Supplier Roundtable . . . . . . . . . . 201

LR

Financing Technology Companies in Canada: Legal Issues, Steps to Success, Approval Processes, and Funding Methods . . . . . . Ballroom C

GO

Gaming Management Systems . . . . . . . . . . . . . . . . Theatre A

GC

AML. . . . . . . . . . . . . . . . . . . . Theatre B

11:35am - 12:20pm Concurrent Sessions GO Brick to Click - Leveraging Retail Betting Presence to Increase Online Revenue . . . . . . . . . . . . . . Ballroom A

GC

Compliance & Security. . . . Theatre B

TI

Facial Recognition for Hospitality and Physical Security . . . . Ballroom B

CG

Technology Opportunities for Charitable Gaming . . . . . Ballroom D

LR

21st Century Responsible Gaming – Marijuana Impairment, Self-Exclusion and Duty of Care . . . . . . . . . Ballroom C

FB

The Importance of Casino Amenities: How Technology Helped Bridge the Gap Between Player Behavior and Amenity Preferences . . . . . . . . . . . . . . . . . . 201

GC

Ensuring Integrity in Sports Gaming with Technology-Enabled Assistance . . . . . . . . . . . . . . Theatre B

FB

F&B Industry Open Forum Roundtable . . . . . . 201

SP

Update on Sports Betting Research . . . . . . . . Theatre A

GO

GC

Leveraging Technology to Strengthen and Enhance Compliance Focusing on Three Unique Perspectives . . . . . Theatre B

4:45pm - 6:30pm Summit Opening and CGA’s Chair’s Reception. . . Exhibit Hall A&B

12:05pm - 1:00pm Booth Visitation and Vendor & Client Meetings. . . . . . . . . . . . . . . Exhibit Hall A & B 1:00pm - 1:45pm Lunch and Booth Visitation. . . . . . . . . Exhibit Hall A & B 1:45pm - 2:30pm Keynote Session: Gaming with XYZ. . . . . . . . Exhibit Hall A & B

10:45am - 11:30am Concurrent Sessions GO Compensation and the Increase in Minimum Wage. . . . . . . . Ballroom A Connecting the Guest Experience across a Gaming Enterprise . . . . . . Ballroom B

Customer Expectations and Programs Related to Technology . . . . . . . . . . . Ballroom A

Innovation Strategies to Engage Millennials . . . . . . . . . . . . Ballroom D

10:15am - 10:45am Break and Booth Visitation. . . . . . . . . . . . . . . Exhibit Hall A & B

TI

GO

CG

8:45am - 10:15am Keynote Session: The Future of Marketing: From 4Ps and 7Ps to 15Cs and A Framework for Creating Customer Loyalty. . . . . . . . Exhibit Hall A & B

eSports . . . . . . . . . . . . . . . Ballroom A

7:00pm - 11:00pm Annual Summit VIP Reception. . . . . . . . Fallsview Casino - R5

Wednesday June 20, 2018

CG

What is AI and how can marketing use it today . . . . . . . . . . . . Ballroom B

LR

The Life and Times of Gaming Regulators . . . . . . . . . . . . Ballroom C

CG

Strategies for Effective Governance Ballroom D

FB

Attracting Today’s Younger Demographic to Gaming Facilities . . . . . . . . . . . 201

GO

Operations Cost Savings Strategies . . . . . . . Theatre A

GC

How Technology Today is Driving Standards . . . . . . Theatre B

12:30pm - 2:30pm Lunch/Closing Reception . . . . . . . . . . . . . . Exhibit Hall A & B

8:00am - 8:45am Canadian Gaming Summit Opening Breakfast & Welcome and Booth Visitation. . . . . . . . . Exhibit Hall A & B

www.CanadianGamingSummit.com

2018

2:30pm - 3:00pm Break and Booth Visitation. . . . . . . . . Exhibit Hall A & B

7

GAMING SUMMIT

A PROUD GOLD SPONSOR OF THE 2018 CANADIAN GAMING SUMMIT

TECHNOLOGY HOLDS THE KEY… At Scientific Games, we strive to unlock technology’s potential with the goal of providing our customers with the highest-quality, cutting-edge products and solutions from innovative casino games and systems, lottery products, sports betting, and digital and social gaming platforms.

Visit us online at ScientificGaming.com

©2018 Scientific Games Corporation. All rights reserved.

GETTING AROUND THE SUMMIT Margaritaville

Summit Host Hotels Marriott on the Falls 6755 Fallsview Blvd, Niagara Falls, Ontario Tel: 1-877-353-2557

Fallsview Casino

Marriott Fallsview Hotel & Spa 6740 Fallsview Blvd, Niagara Falls, Ontario Tel: 1-888-501-8916

Summit Conference & Exhibition Marriott Fallsview

Scotiabank Convention Centre 6815 Stanley Avenue Niagara Falls ON L2G 3Y9 905-357-6222

Outside Reception Locations

Marriott on the Falls

Scotiabank Convention Centre

Margaritaville 6300 Fallsview Blvd, Niagara Falls, ON L2G 7T8 Fallsview Casino Resort 6380 Fallsview Boulevard Niagara Falls, ON, L2E 6T3, 905-371-7740, 1-888-325-57886

Annual Canadian Gaming Summit Golf Classic Cherry Hill Club 912 Cherry Hill Blvd, Ridgeway, ON L0S1N0

www.CanadianGamingSummit.com

2018

Cherry Hill Club

9

GOLF CLASSIC

RECEPTIONS

Annual Canadian Gaming Summit Golf Classic

Opening, Chairman’s and Delegate & Exhibitor Receptions

Cherry Hill Club Monday, June 18, 2018 2:00pm – 7:30pm The Canadian Summit is proud to again host its annual golf tournament which will occur on Monday, June 18 from 2:00 pm to 7:30 pm. A post golf award reception will occur with an excellent array of food and beverages compliments of our Summit F&B Sponsors. The 2018 Summit Classic will be held at a beautiful and challenging private golf club called Cherry Hill Club.

KICK OFF SOIRÉE ​Margaritaville Monday, June 18, 2018 8:00pm – 11:00pm On the first evening of the Canadian Gaming Summit, delegates, speakers and industry suppliers will gather to enjoy a fun and casual evening of re-introductions and conversation. The Summit Soiree provides an excellent opportunity to reunite with industry colleagues, many of which you have seen since the last Summit, as well as to share stories and industry information in a relaxed atmosphere. This year Soiree will take place at Margaritaville.

ADDRESS 912 Cherry Hill Boulevard Ridgeway, ON L0S 1N0

Golf Classic Sponsored by:

ADDRESS: 6300 Fallsview Boulevard Niagara Falls, ON L2G 3W6

Kick Off Soirée Sponsored by:

SUMMIT OPENING RECEPTION & CGA CHAIR’S RECEPTION Scotiabank Convention Centre Summit’s trade show floor ​Tuesday, June 19, 2018 4:45pm – 6:30pm The Summit’s trade show floor will host to our annual Opening Reception & CGA Chair’s reception hosted by Global Gaming Women. Attendees can discuss the first day of the Summit, exchange industry information with peers, speak with Summit exhibitors and be treated to a range of hors d’oeuvres and beverages compliments of our Summit Food & Beverage sponsors. This annual event poses a great way to conclude the first day of the Summit and while providing plenty of time for late dinners and private meetings.

Summit Opening Reception & CGA Chair’s Reception Sponsored by:

SUMMIT CLOSING RECEPTION Golf Hole Sponsors:

2018 Food and Beverage Track Sponsors:

Scotiabank Convention Centre Summit’s trade show floor Wednesday, June 20, 2018 12:30pm – 2:30pm The Summit’s trade show floor will host to our annual Closing Reception. This is the final opportunity for attendees of the 2018 Summit to speak with Summit exhibitors, say goodbye to industry colleagues and be treated to a wide range of hors d’oeuvres and beverages compliments of our Summit Food & Beverage sponsors. Please plan to join us at this final Summit event!

Summit Closing Reception Sponsored by:

10

2018

TM

Canadian Gaming Summit Show Guide

WINNING TOGETHER

Konami Gaming, Inc. is a proud sponsor of the 2018 Canadian Gaming Summit. For more information about Konami, please visit www.gaming.konami.com

SUMMIT INDUSTRY AWARDS Annual Summit Industry Awards Scotiabank Convention Centre Exhibit Hall A & B Tuesday, June 19, 2018

The Canadian Gaming Industry Awards Sponsored by:

Wednesday June 20, 2018

THE CANADIAN GAMING INDUSTRY AWARDS Since its inception 20 years ago, the Industry Awards have recognized achievements in leadership within the gaming industry.

First Nation Gaming Awards Sponsored by:

FIRST NATION GAMING AWARDS The 9th Annual First Nations Canadian Gaming Awards will be presented at the Summit’s Canadian Gaming Industry Awards Reception. These awards recognized the contributions of First Nations casinos to the First Nations and neighbouring communities. ​ The awards also honour the outstanding accomplishments and contributions of Aboriginal people employed by a First Nations casino within Canada and the continued development and improvements within their operations

12

2018

Proud Sponsor of the 2018 Canadian Gaming Summit

Canadian Gaming Summit Show Guide

KEYNOTE SESSIONS Wednesday June 20, 2018

Tuesday June 19, 2018 Blockchain and The Power to Transform Exhibit Hall A and B A lot of hype surrounds blockchain technology and how it may impact or disrupt industries. Anthony Lacavera draws on interviews he has conducted for global media outlets with industry leaders and innovators from around the world to cut through the noise and identify where the business opportunities are. With over 20 years of experience in founding, growing and selling companies, Anthony shares his key strategies on being competitive, innovative and ensuring your business evolves to keep pace with technology, including the latest advancements in artificial intelligence. Anthony goes beyond the crypto craze and showcases companies leading the charge in developing blockchain technology to transform everything from payments, to loyalty programs and smart contracts. Presenter: Athony Lacavera, Chairman Globalive

1:45pm - 2:30pm Gaming with XYZ Exhibit Hall A and B Present day and future implications in the gaming environment told by the unique perspectives of three demographic cohorts, Generations X, Y and Z. Gain a thorough understanding of how to leverage the distinctive needs across three generations in order to be relevant. For many years one of the biggest challenges facing gaming entities was how to grow market share. In recent years, it has become more clear that the challenge may be shifting to ‘how to maintain share.’ In light of the changing gaming and entertainment landscape, the uncertain social and economic conditions, the increased popularity of digital and e-commerce, and the rapid rise of the omni-channel consumer, gaming entities are facing significant challenges in retaining market share as consumers age through demographic cohorts. Join Paul Lauzon (Gen X) and Paige Schoenfeld (Gen Y) from Ipsos as they provide perspective on what XYZ differences exist and why these differences may matter to you based on national survey-based research. Specifically: • Get the stats on gambling participation across XYZ. • Understand XYZ’s union of gambling, social gaming, lottery, fantasy sports, and Esports in the context of entertainment or leisure resulting in a murkier competitive landscape for gaming entities. • Get to know how XYZ align on their outlooks on life, shopping behaviours, entertainment, media consumption, and communication differences. • Dig deep on XYZ’s views in popularity of mobile gaming, sports betting, casino gaming, or buying a draw game lottery ticket. • Place your bets on the likelihood of XYZ to buy an instant ticket, pay for an in-game/ app feature, or sports wager. • Double down on differences in motivations and barriers to visiting a casino, playing the lottery, or gambling online.

8:45am - 9:45am The Future of Marketing: From 4Ps and 7Ps to 15Cs and A Framework for Creating Customer Loyalty Exhibit Hall A and B

​

This seminar will focus on how marketing has involved over the years and how this new view of marketing can help create great customer experiences and also drive profits to the firm. Part of the new marketing is the focus on creating great customer loyalty. A way to think about creating customer loyalty is The Loyalty Circle©. The three main functions on the circle are Process, Value, and Communication. At different points along the circle, there are places were the customer might exit the circle and hence the relationship. The goal of operators is to keep the customer in the circle by executing equally well the three functions of the circle. Equality is the key to the Loyalty Circle. If hoteliers are great on creating value for instance, but do not effectively communicate with the customer, then that customer may leave the relationship. Shoemaker will detail the Loyalty Circle and show how different hospitality and gaming companies are using this model in their daily business practices. Presenter: Stowe Shoemaker, PhD Dean, William F. Harrah College of Hospitality Michael D. Rose Distinguished Chair University of Nevada, Las Vegas ​

Presenters: Paul Lauzon, Senior Vice President, Ipsos Paige Schoenfeld, Associate Vice President, Ipsos www.CanadianGamingSummit.com

2018

8:45am - 9:45am

13

GAMING OPERATIONS Tuesday, June 19, 2018

Wednesday, June 20, 2018

11:15am - 12:00pm

10:45am - 11:30am

11:35am - 12:20pm

Customer Expectations and Programs Related to Technology Ballroom A

Compensation and the Increase in Minimum Wage Ballroom A

Brick to Click - Leveraging Retail Betting Presence to Increase Online Revenue Ballroom A

This panel will examine the best ways to use technology to drive customer traffic and engagement. Beyond a simple Wi-Fi connection, what else can casinos provide to their patrons? What does the customer actually want and expect from a technology perspective? Also, speakers will discuss creative ways to communicate with players via technology, both onsite and offsite. ​ Moderator: Brad Bodenhamer, Business Intelligence Analyst, BCLC ​ Panelist: Darren Jang, Senior Manager, Product, BCLC Cameron Adams, Director, Business Development, BCLC Chad Helm, Regional Director, Sales, IGT Michael Crooks, Regional Sales Manager, Scientific Games

This session will examine the expected impact of the increase in minimum wage as well as the preferred methods for staff training using today’s technologies (i.e. online training). Examples of how organisations effectively hire, train, compensate and reward their staff members will also be shared. ​ Moderator: George Goldhoff, President and CEO, Pure Canadian Gaming ​ Panelists: Arte Nathan,Founder, The Arte of Motivation Drew Chamberlain Managing Director, HLT Advisory Inc. Helen Macmillan, Founder and Principal Advisor, All-In Gaming & Hospitality Advisory Group Inc.

North American jurisdictions are increasingly looking to expand sports betting offerings both online and mobile. This session will discuss how governments and gaming companies can use current land-based and retail systems to increase their revenue and liquidity online. The session will focus on market segmentation, potential cannibalization, the technological solutions that exist to drive greater cross channel usage, and marketing tactics that can be used to maximize recruitment and increase profits. ​ Moderator: Patrick Harris, TRM Public Affairs

3:55pm - 4:40pm eSports Ballroom A

14

2018

This panel will provide an overview of the current status of eSports from a global, North American and Canadian perspective and discuss if eSports actually be monetised. Speakers will present specific details from several eSports competitions that occurred in gaming facilities in the form of case studies and will review the opportunities and challenges of eSports in gaming facilities. ​ Moderator: Danielle Bush, Partner, Miller Thomson ​ Panelists: Angelo Damiano, President and CEO, Powerspike Inc Dave Lazar, CEO, StageTen

10:45am - 11:30am Gaming Management Systems Theatre A ​ This panel of gaming suppliers will examine topics such as: what are the main technologies that drive process and problem solving? How can owners/ operators optimize operations from these technologies? How do you train staff on new technologies for optimal effectiveness and results? What are the best ways to effectively gather, analyse and use the attained data to improve operations? What are the best ways to measure the results? And what is the role of the supplier/vendor in the overall process? ​ Moderator: Zane Hansen, President and CEO, SIGA ​ Panelist: Cath Burns, SVP Gaming Systems, Scientific Games

Panelists: Jonathan Doubilet, Director, Corporate Development Playtech BGT Sports Benjie Cherniak, Managing Director Don Best Sports

11:35am - 12:20pm Operations Cost Savings Strategies Theatre A This panel will examine examples of energy efficiency initiatives that can reduce energy consumption, costs and greenhouse gas emissions and will share examples of effective ways to track and measure developed programs. It will also discuss financial incentives through governmentdeveloped programs such as the IESO, BC Hydro, Quebec Hydro, etc. and review other items such as recycling programs, water and waste. Lastly, the panel will talk about the latest technologies that can help reduce costs and provide a better operations framework and how to position developed programs to a community and patrons from a social and sustainability perspective. Moderators: Steve Weel, VP Gaming Operations, Fallsview Casino Glenn Trickey, VP Gaming Operations, Casino Rama ​ Panelists: Steve Stone, Director of Facilities, Niagara Casinos Anna Borissova, CFO, PURE Canadian Gaming

A dynamic dual. Introducing the all-new CrystalDual® 27 cabinet.

The next evolution of the Crystal hardware series is making its North America debut. Industry-leading design, IGT’s best-in-class operating system, and unmatched reliability and serviceability combine with a redesigned player zone featuring large 27” HD touch-screen displays. Add in a stunning 24” video topper that comes standard with purchase, and the backwards compatibility to run the full Ascent® game library, and it’s clear how the CrystalDual® 27 cabinet takes player engagement and reliable performance to a whole new level, creating a true dynamic dual for your floor. To learn more about the CrystalDual® 27 cabinet contact your IGT Account Manager or visit igt.com/cabinets.

© 2018 IGT. Except where ownership is otherwise identified, the trademarks used herein are owned by IGT or its affiliates, may not be used without permission, and where indicated with a ®, are registered in the U.S. Patent and Trademark Office. Artwork, descriptions, game play, photographs, videos, and other product details depicted herein are subject to change. IGT is committed to socially responsible gaming. Our business solutions empower customers to choose parameters and practices that become the foundation of their Responsible Gaming programs.

CHARITABLE GAMING Tuesday, June 19, 2018 10:25am - 11:10am

Managing Responsible Gaming Ballroom D What innovations are happening in jurisdictions across Canada and how can managing problem gambling sustain and grow the business? ​ Speakers: Eric Baich, Director Social Responsibility, AGLC Karen Gray, Director, Corporate Marketing & Engagement, BCLC

11:15am - 12:00pm

Innovation Strategies to Engage Millennials Ballroom D ​ Millennials are actually extremely engaged in charitable causes and much easier to connect with due to their use of technology. This session will explore how Millennials have already transformed the giving landscape, and detail five innovation strategies that organizations of any size can use to engage and win Millennials. ​ Speaker: Brittany Hobbs, Director of Research PH1 Media

3:05pm - 3:50pm

Electronic Raffles - Opportunities Ballroom B ​ With changes to the Criminal Code allowing electronics for raffles how are regulators across Canada interpreting and implementing this change? What are the opportunities for charities and the private sector? ​ Moderator: Martha Otton, Chief Strategy Officer, AGCO ​ Panelists: Leslie Fenton, Senior Manager, Strategic Policy and Planning, AGCO Donna Brewer, Saskatchewan Liquor & Gaming Agency

3:05pm - 3:50pm

Risk Assessments 101 Ballroom D ​ Assessing risks is a critical part of any compliance program. Risk Assessments 101 will demystify the principles and processes that help you carry out risk assessments. ​ Speakers: Don Bourgeois, Principal, GRG Advisors Nav Sandhawalia, Principal, NS Advisory

3:55pm - 4:40pm

NO MORETI CKETJAMS NO MOREHALFTI CKETS NO MORECOMPRESSEDPRI NTS NO MOREWASTEDTI CKETS NO MORESPI LLAGEDAMAGE NO MORESETTLI NG FORDATEDTECHNOLOGY NO MOREEXPENSI VEADDONS FORCOUPONI NG NO MOREEXCUSES!

Technology Opportunities for Charitable Gaming Ballroom D ​ What innovations are happening in other jurisdictions? What products fit with the sector considering legal and commercial realities while offering an engaging portfolio- What are opportunities are there for customers to use their own devices? Are there on-line opportunities? ​ Moderator: Peter McMahon, CEO, CGAO ​ Panelists: Rick Sleaver, Grover Gaming Terry Debono, Debono Group Jay Welbourn, Manager of Quality Assurance and Training, AGCO

Wednesday, June 20, 2018 10:45am - 11:30am

TRYTHENEW PAYCHECK TERMI NALFROM NANOPTI X Nor t hAmer i cat ol lf r ee18889833030

16

2018

Emai lf ormor ei nf or mat i onati nf o@nanopt i x. com www. nanopt i x. com

Canadian Gaming Summit Show Guide

Entertainment in the Digital Era Ballroom D ​ Digital technology is blending entertainment formats to produce unique, innovative new entertainment content. The session will explore how changes in consumer behaviour are rapidly evolving content and distribution of entertainment in the Digital era. ​ Speaker: Neil Bhattacharya, Associate Partner, Digital, PI, IT Advisory, Ernst & Young LLP

11:35am - 12:30pm

What is AI and how can marketing use it today Ballroom B

Charitable Track Overarching Co-sponsored by:

Consumer loyalty programs offer real insights to assist with forecasting and projecting for the business. The use of data points with the cGaming is critical for customer service and business planning. How to deploy and effectively leverage this data to enhance the business performance. ​ Speaker: Adrian Borys, Director, Deloitte

11:35am - 12:30pm

Strategies for Effective Governance Ballroom D

Charitable Gaming Coffee Break Sponsors by:

What are the key elements of good governance and an effective Board of Directors for gaming associations and not-for-profits? ​ Speakers: Sam Goodwin, Goodwin Consulting Lynn Cassidy, Executive Director, OCGA

spcole.com

Egg.

File Name:

Project Name:

Created By/Revised By:

Date Issued:

DB Full CMYK Rev Ball H.ai

Delta Bingo^Gaming

Stephen Cole

Nov 30, 2015

Variation

Full CMYK

EggSolution.

We've done the work for you.

TM

Save time and labour by using our liquid, scrambled and hard boiled egg solutions.

Real Eggs. Simplified.

TM

PROUDLY

CANADIAN

www.eggsolutions.com www.CanadianGamingSummit.com

2018

©EggSolutions, A Division of Global Egg Corporation, 2018

17

TECHNOLOGY AND INNOVATION Tuesday, June 19, 2018 10:25am – 11:10am The In-Room Technology Revolution and How it Will Impact Your Guests Ballroom B

3:05pm - 3:50pm How to Build a Culture That Embraces Innovation: Lessons From the Frontlines Ballroom B

Technology has entered the guest room and everyone needs to be ready to respond to these trends. Voice command and remote access from your smartphone is everywhere, from ordering room service to controlling the temperature with tablets. Hospitality TVs are almost a standard and the option of having robots bring towels to a room is real. Guests will have less opportunity to interface with your staff, so it’s critical to know what and how to implement these emerging technologies.

Companies today talk about being innovative but few are actually able to build a culture that embraces and encourages innovation. This plenary will explore how Atlantic Lottery Corporation, British Columbia Lottery Corporation, Foxwoods Resort Casino and Aristocrat Technologies are working to build and foster innovation. We will explore the challenges, opportunities, and success that these organizations experienced on their respective journeys.

Speaker: Samantha Urban, CEO, Urban Translations

Moderator: Paul Burns, President & CEO Canadian Gaming Association

11:15am - 12:00pm

Panelists: Betsy Dickenson, Director Advanced Products, Aristocrat Technologies Cameron Adams, Director E-Gaming & Digital Experience BCLC Byron Bridger, Director Marketing, Atlantic Lottery Corporation Jennifer Johnson, Vice President Loyalty Marketing Foxwoods Casino Resort

Facial Recognition for Hospitality and Physical Security Ballroom B From our personal devices to social media websites profiling their users. Facial recognition is becoming more prevalent in everyday life. In the session we’ll cover how accurate is facial recognition today, how to mitigate false positives. Real-time surveillance vs still image database look ups. Where can I deploy facial recognition for physical security and customer engagement to take advantage of the technology today. Speaker: Jason Zartman, Solution Development/Product Manager, NEC Corporation

3:55pm - 4:40pm The Blockchain Revolution and You Ballroom B What is blockchain? Why is it important to the Gaming Industry? How will it impact financial transactions, compliance, regulation and responsible gaming? Who is doing what right now and who is leading this revolution? Is blockchain different from cryptocurrency? This conference aims to demystify blockchain and state the case for grasping the essential of the greatest technology revolution since Internet. There are things to avoid and be wary of as well as tremendous advantages to ponder on. Speaker: Earle Hall, Chair, Gaming Standards Association Blockchain Committee

Wednesday, June 20, 2018 10:45am - 11:30am Connecting the Guest Experience Across a Gaming Enterprise Ballroom B

252. 329. 7900

18

2018

i nf o@gr ov e r gami ng. c om Canadian Gaming Summit Show Guide

The guest experience in a gaming ecosystem is disjointed, as patron may engage with your F&B, retail, nightlife, and hotel offerings in one manner, and with your gaming offerings, whether in person or digitally, completely differently. In this session, hear from our panelists on how gaming operators are leveraging the latest in payments, loyalty, facial recognition, and machine learning to unify the guest experience and drive your patrons seamlessly between gaming and non-gaming experience. Speaker: Omer Sattar, Co-Founder and Executive Vice President, NRT Sightline Payments

by

SPECIAL SUMMIT PRESENTATIONS Tuesday, June 19, 2018 10:25am - 11:10am Horse Racing in Ontario in 2018 – Changes to The Industry Theatre A

®

YOUR SPREADS SOLUTION For more information call your Smucker Away From Home Sales Representative or visit smuckerawayfromhome.ca ©/® Smucker Foods of Canada Corp. or its affiliates.

YOUR CUSTOMERS DESERVE FOLGERS® FLAKED COFFEE Available in convenient, pre-measured formats for consistent Folgers® coffee flavour in every cup.

While horse racing is enjoyed across the country and is hosted in 9 of the 10 provinces, the industry is largest in Ontario, which has more tracks hosting live horse racing and more race dates than in any other province. This year sees significant changes in horse racing in Ontario. A new industry representative is established for Standardbred racing. Industry support programs are being reviewed to ensure the future of the sport in Ontario. New opportunities for growth continue to be identified. At the same time, there is no lack of opinion on changes to the sport to ensure its future in Ontario. The panelists will address how they think the industry is changing, what they think needs to be changed about the industry and what they think is needed, within reason, to move the industry to where it needs to go to ensure its health in Ontario, from their perspective as part of the industry. Moderator: Craig Slater, General Counsel & Director of Legal Services, Alcohol & Gaming Commission of Ontario Panelists: Katherine Curry, Vice President, Legal & Compliance, Woodbine Entertainment Group Cal Bricker, Senior Vice President, Horse Racing, Ontario Lottery and Gaming Corporation

10:25am - 11:10am Enabling Digital Transformation in an Omni-Channel World Ballroom A

For more information please call your Smucker Away From Home Sales Representative or visit smuckerawayfromhome.ca

20

2018

©/® Smucker Foods of Canada Corp. or its affiliates.

Canadian Gaming Summit Show Guide

Digital transformation is a popular topic as Operators prepare to offer content across channels to appeal to a broad base of players. This topic will cover the digital

transformation undertaken by ALC in partnership with Scientific Games. Areas of focus are preparation, execution and ultimately how to engage players in an omni-channel world Panelist: Walt Eisele, SVP and CTO Lottery, Scientific Games

11:15am - 12:00pm Update on Sports Betting Research Theatre A This special session, brought to you by The Innovation Group, will review the state of sports wagering in Canada and the US, and draw comparisons to worldwide markets. Regulation, taxation, operations, and implementation will be discussed. We will also offer insights into player behaviour and preferences gained from The Innovation Group’s 2018 Sports Betting Survey. Speakers: Larry Flynn, President, 2 Vice Advice Inc. Brian Wyman, PH.D., Principal Consultant, Innovation Analytics

3:05pm - 3:50pm Presented by Global Gaming Women: How Collaboration Leverages the Opportunities Technology Brings to Casino Operations Theatre A Panelists from various roles will discuss their various challenges and opportunities in implementing technologyrelated programs and products and collectively discuss why it is critical to have collaboration from all groups for maximum results. Moderator: Helen MacMillan, Board Member of Global Gaming Women Panelists: Carrie Kormos, SVP, Marketing, Gateway Casinos and Entertainment Karen Gray, Director, Corporate Marketing and Engangment, BCLC

magnumfoodbrokers.com Magnum Food Brokers is proud to carry an extensive line of products and brands to suit each one of your foodservice needs. From new trendy menu options, to innovative restaurant ideas, Magnum Food Brokers has the solution for you! • Professional & Knowledgable Sales Team

• Quick Service

• Menu Development

• Catering

• Full Service Marketing Resources

• Employee Feeding

• Culinary Centre

• In House Restaurant Dining ...and much more!

• Meals-to-Go

Come and learn more about Magnum! Steve Marshall will be joining the panel at the F&B Industry Supplier Roundtable @ the Canadian Gaming Summit

Wednesday June 20, 2018 10:30 - 11:45 am (Room 201)

info@magnumfoodbrokers.com

800-268-9802

www.magnumfoodbrokers.com

GAMING COMPLIANCE Tuesday, June 19, 2018 10:25am - 11:10am Embracing Technology From A Gaming Regulator’s Perspective Theatre B As new technologies are being introduced at a reasonably rapid pace to the gaming marketplace, gaming regulators must also embrace technology and fundamentally change their approach. They must also seize opportunities to improve regulatory services by harnessing technology within their organisations. Moderator: Jean Major, CEO, AGCO

assess compliance, private operators use of technology to more efficiently manage compliance requirements, and an expert who will showcase how other industries are leveraging technology within their compliance regimes. Moderator: Nav Sandhawalia, Principle, NS Advisory Panelists: Behram Faroogh, Partner, PwC Peter MacAloney, Director of Regulatory Assurance, Alcohol and Gaming Commission of Ontario

3:05pm - 3:50pm

11:15pm - 12:00pm Leveraging Technology to Strengthen and Enhance Compliance Focusing on Three Unique Perspectives Theatre B Compliance is not a new concept to the gaming industry, however the concept of leveraging new technology to more effectively and efficiently manage compliance-related activities has not kept pace with industries. How can gaming regulators, manufacturers, and operators leverage technology tools to better develop, manage, and respond to gaming compliance requirements? What tools have others used that are leading edge and could be leveraged by other gaming organisations? This session will provide three unique perspectives: a regulators enablement of technology to better

Compliance & Security Theatre B Cyber-security is no longer an issue that impacts the IT and or Security departments. Executives, General Managers and all operational staff need to be aware of the risks and threats to the sensitive data at their properties as well as the controls in place to protect this information. Casinos collect a lot of sensitive information, such as names, addresses, dates of birth, driver’s licenses, and payment card data of their patrons. This information is stored within the various systems, such as player tracking systems. Data breaches are common news occurrences these days, and the information stored on Casino networks

are exactly what malicious employees and hackers are looking for. This session will provide information on threats impacting the casino industry in which fraudsters and hackers are accessing information systems and stealing data. We will also discuss the cybersecurity controls and best practices that need to be in place to protect information in the casinos custody as well as outline the importance of Cyber Education for an organization and how managing their compliance of this training is paramount. Moderator: Kevin Sweeney, Director of Security, BCLC Panelists: Andrew Jefferies, VP of managed Services, Bullet Proof Solutions Laurie Fisher, Account Executive, GLI

3:55pm - 4:40pm Ensuring Integrity in Sports Gaming with Technology-Enabled Assistance Theatre B This international panel of sport integrity experts will highlight collectively what technological efforts are currently utilised and being launched to preserve and enforce integrity in sport, thus ensuring sport gamers have full confidence in the systems and procedures with sports betting. The panel will focus on technological advances to monitor and enforce sports activities, including whistle blowing technology, trusted athlete app, data integrity monitoring and technological advances in anti-doping efforts in sports. Moderator: Michael Hershman, CEO of ICSS Group Panelists: Andy Cunningham, Director of Sportradar Integrity Services Dale Sheehan, Director, The International Centre for Sport Security Rod Buckingham, CFL, Security Consultant

Wednesday, June 20, 2018 EVERY ELEMENT. EVERY INNOVATION. EVERYTHING WE HAVE.

22

2018

©2018 Aristocrat Technologies Australia Pty Ltd

Canadian Gaming Summit Show Guide

10:45am - 11:30am AML Theatre B AML compliance continues to be a hot topic in both the global gaming

industry and Canadian casinos. More than ever, it is essential that members of the gaming industry be constantly vigilant about money laundering and embrace compliance measures that protect their organisations, the public and the industry as a whole. The topics for discussion will include: • What are the highlights and implications of the recommendations coming from the BC Attorney General’s independent review (the German Report)? • What has been discovered in BC and is it different or similar to what is occurring in other countries facing similar issues? • What can the Canadian gaming industry learn from other jurisdictions when it comes to combatting money laundering? • What are the fundamental issues that casino executives and government need to understand in formulating best practices for AML compliance? • What constitutes a culture of compliance & the 8 elements of a culture of compliance? • What are some of the most common failures in AML compliance at casinos? (i.e., review of any recent enforcement actions) • How can technology be used to assist in AML compliance? • What are the current priorities for federal and provincial regulatory agencies with regard to AML compliance? • What sort of challenges could casino operators face in complying with regulatory changes? • A look ahead for the next year in casino anti-money laundering compliance. Moderator: Michael D. Lipton, Q.C - Partner, Dickinson Wright LLP Panelists: Fred Gushin, Managing Director, Spectrum Gaming Group Rob Kroeker, Vice President, BCLC Derek Ramm, Director, AGCO Marc Lalonde, Senior Compliance Officer, FINTRAC Michele Jaggi-Smith, Executive Director, Strategic Policy and Projects Division, Gaming, Policy and Enforcement Branch

Solutions for eBingo Raffle VLT

11:35am - 12:20pm How Technology Today is Driving Standards Theatre B Gaming regulators are facing challenges brought on by the latest developments in technology. Rapid changes in technologies are taking place not only in casinos and online, but also in the charitable gaming world. Regulating all aspects of the gaming industry, in an era of ever-evolving technological change, is a complex endeavour. This session explores how regulators are addressing industry innovation within the limits of standards and legislation. Moderator: Donna Brewer, Director Gaming Integrity, Saskatchewan Liquor & Gaming Authority

Contact Bill Sidhu Director, Business Development, Gaming bsidhu@cbnco.com 604-363-9996 www.cbnco.com

A proud sponsor of the Canadian Gaming Summit, Canadian Bank Note Company, Limited works collaboratively with operator and regulator partners to design innovative gaming solutions to create an appealing player and user experience.

www.CanadianGamingSummit.com

2018

Panelists: Todd Stearns, Gaming Operational & Compliance Specialist, Alberta Gaming and Liquor Commission Jillian Hazel, Director, Policy and Communications, Ministry of Attorney General 23

LEGAL & REGULATORY Tuesday, June 19, 2018 10:25am - 11:10am

11:15am - 12:00pm

3:05pm - 3:50pm

First Nations – Indigenous Gaming Regulatory Issues, Challenges and Potential Frameworks Ballroom C

21st Century Responsible Gaming – Marijuana Impairment, Self-Exclusion and Duty of Care Ballroom C

The Legal Dilemma of Daily Fantasy Sports Ballroom C

Indigenous Regulation – what could it look like? This panel will review Indigenous regulation of gaming from a practical perspective, examining how it could work based on past experiences and potential.

The vast majority of people who gamble do so responsibly. While the percentage of people who develop problem gambling issues is not large, the impact of those issues upon the minority that suffers from them may be severe, and responsible actors in the industry have long agreed that this merits a proactive response. With that in mind, this panel will address emerging issues in the promotion of Responsible Gambling, consider how gaming industry professionals and regulators should prepare to address them, and review recent developments in the law concerning the circumstances in which gaming venues may be liable for the negative impact of problem gambling. Topics will include:

Moderator: Donald Bourgeois, Principal, Gaming & Regulation Group Inc. Panelists: Professor Kathryn Rand, Dean, School of Law, University of North Dakota Professor Steven Light, Dean, College of Business and Public Administration Murray Marshall, General Counsel, Kahnawake Gaming Commission Matt Jamieson, Chief Executive Officer, Six Nations of the Grand River Economic Development Corporation Pat Brett, General Manager, Golden Eagle and Gaming File Lead, Wauzhushk Onigum Nation Gary White, Senior Manager, Alcohol and Gaming Commission of Ontario

• Social Media and RG – How do social media campaigns change behaviour? What does an effective Responsible Gambling promotion campaign look like? • Game Design: Implementing RG initiatives in VLT environments. Characterizing game features, including those features associated with harmful impacts • Player Incentives: Can the practice of providing players with incentives to generate casino revenue be done in a manner that is consistent with the goals of Responsible Gambling? • Cannabis Use and Responsible Gambling Moderator: Kevin Weber, Partner, Dickinson Wright LLP Panelists: Dr. Jeffrey Derevensky, Professor McGill University Judith Glynn, M. Sc., Principal, Strategic Science

Fantasy sports leagues and, in particular, daily fantasy sports leagues (“DFS”) have been the subject of significant debate in many countries, including Canada and the United States for a number of years. DFS sits on the boundary between legal sports competitions and illegal gambling. While its place on one side of that boundary or the other is a continuing point of dispute in some jurisdictions, other jurisdictions have moved forward and chosen to regulate and tax DFS as a legal form of entertainment. The panel will briefly review the nature of the legal dilemma in various jurisdictions and then move on to a review and discussion of the means by which governments of a number of countries and U.S. states have chosen to regulate DFS. Moderator: Danielle Bush, Partner, Miller Thomson Panelists: Jeffery Haas, CIO, Draft Kings Inc.

3:55pm - 4:40pm Financing Technology Companies in Canada: Legal Issues, Steps to Success, Approval Processes, and Funding Methods Ballroom C The gaming industry has undergone significant corporate and business restructuring over the course of the past year, including the addition of new entrants, the consolidation of existing participants, and the expansion and refinancing of a broad group of entities. Both public and private financing has played a key role in these events. A panel of individuals, representing lenders, borrowers and other industry experts will address the current and future state of gaming business financing, providing a unique perspective on related issues. Moderator: Peter Czegledy, Partner, Aird & Berlis LLP

24

2018

Panelists: Michael Kogan, Managing Director, Investment Banking, Cannacord Genuity Joel Simkins, Managing Director, Suntrust Robinson Humphrey Canadian Gaming Summit Show Guide

Wednesday, June 20, 2018 10:45am - 11:30am

11:35am - 12:20pm

Artificial Intelligence, Big Data and Making Sense of it All Ballroom C

The Life and Times of Gaming Regulators Ballroom C

The collection, storage and analysis of data and the ability to manipulate it to the benefit of participants in the gaming industry (whether they be regulators, operators or customers), has increasingly become the dominant element underpinning who succeeds and who does not. The introduction of Artificial Intelligence (AI) will both simplify and complicate this pursuit. A distinguished panel, which will include a range of industry experts, will seek to provide answers to a host of key questions from critical perspectives. Moderator: Peter Czegledy, Partner, Aird & Berlis LLP Panelists: Craig Slater, General Counsel, Alcohol and Gaming Commission of Ontario Simo Dragicevic, CEO, BetBuddy at Playtech Charles Ling, Professor, University of Western Ontario

This interesting panel discussion will focus on and analyze the everyday problems and issues that confront gaming regulators. The specific topics will include how regulators deal with anti-money laundering issues, whether E-sports should be regulated, challenges presented by new legislation such as regulation of marijuana and impact on gaming, what can be done about offshore i-Gaming operators who take bets from Canada and whether advancements in technology will affect regulation. Moderator: Michael D. Lipton Q.C., Partner, Dickinson Wright LLP Panel: Rick Josephson, Chief Executive Officer, Liquor & Gaming Authority of Manitoba Tom Mungham, Chief Operating Officer, Alcohol & Gaming Commission of Ontario Gayle Cameron, Commissioner, Massachusetts Gaming Commission

ne W

An elevAted, MultI-sensorIAl Food experIence Delivering joyful eating across Canada with our new health and wellness bars! Provide your customers with real and simple ingredients they recognize.

Kashi joi* bars deliver amazing taste across two unique formats: Almond Butter Energy Bars and Nut Bars with six unique and delicious flavours!

• Non-GMO Project Verified • Gluten-Free • Kosher • Plant-Based Ingredients • Inherent Nutrition • Prepared in Canada

For More Information Email: info.outofhomecanada@kellogg.com Online: www.kelloggsoutofhome.ca

www.CanadianGamingSummit.com

2018

*© 2018, Trademark of Kellogg Company used under licence by Kellogg Canada Inc.

25

F&B AND NON-GAMING AMENITIES Tuesday, June 19, 2018 10:25am - 12:00pm

12:05pm - 1:00pm

3:05pm - 3:50pm

F&B Industry Open Forum Roundtable Room 201

Exhibit Hall A and B

Overview of Issues Affecting Labour & Staffing Room 201

There is no better way to kick off the 2018 Canadian Summit and our Summit F&B Education Track than with a lively and informative open forum discussion consisting of gaming industry F&B professionals, chefs, recognized suppliers, brokers, distributors and consultants. If you are involved in F&B, this is a must attend session. A sample of the topics that will be discussed, include; food/ beverage/menu trends, understanding today’s patron and their specific requirements, grab and go kiosks, using F&B to attract patrons, menu design, new technologies and equipment, pro’s and con’s of using local ingredients, special F&B promotional ideas, restaurant design, increasing F&B profitability and bottom line contribution, staffing challenges, back and front of house operations, F&B expansion, and more. We look forward to your participation in this open forum discussion. All attending delegates will also be served a range of interesting F&B products to tantalize your taste buds. Moderator: Chuck Nervick, Publisher, Canadian Restaurant & Foodservice News Magazine

This time slot has been set aside for Summit delegates to walk the trade show floor to learn, network and see some of the industry’s most recognizable products and services. A special treat awaits our gaming F&B delegates who will get a sneak peek at what our F&B sponsors are preparing for various Summit meals and receptions, right from their exhibit space! Please note that our valued exhibitors play a large role in helping fund the annual Summit (your industry event) and we highly encourage all delegates visit and speak with the exhibitors.

This session will review how to attract and retain employees, time lags in the actual hiring process, licensing, background checks, aging work force and partnering with local agencies to build your pool of potential employees. Impacts of Bill 148 and how it affects non-gaming operations of casinos will also be examined. Moderator: Karsten Purbs, Food & Beverage, Executive Panelists: Mario Dedivitiis, CEO, Niagara Workforce Planning Board John Stomatakos, Executive Director, Customer Experience, Niagara Casino’s

3:55pm - 4:40pm The Importance of Casino Amenities: How Technology Helped Bridge the Gap Between Player Behavior and Amenity Preferences Room 201 In a limited survey of two casino sites, we found amenities to be a critical part of that facility. Through statistical modelling, we found that players who participated in amenities visited more and spent more. Additionally, through the use of technology that combined research and player behaviour data, we found differences in amenity preference by segment, and that the highest value players simply wanted dining amenities. Panelists: Brad Bodenhamer, Business Intelligence Analyst, BCLC Ryan Persaud, Business Intelligence Director, BCLC

2018 Food and Beverage Track Sponsors

26

2018

TM

Canadian Gaming Summit Show Guide

Wednesday, June 20, 2018 F&B Industry Supplier Roundtable Room 201 All gaming industry F&B professionals are highly encouraged to attend this informative education session which will include insights and ideas from some of Canada’s most recognizable F&B suppliers and manufacturers. Topics that will be discussed include; a review of various F&B items that are working well in gaming facilities today, new menu items for consideration, today’s patron requirements, how F&B can be effectively used to drive traffic to your facility, F&B supplier partnerships and special promotions, non-gaming F&B ideas, increasing sales/revenues/profitability, and much more. We are very happy to have Karsten Purbs with River Rock Casino as the session moderator as Karsten has significant experience in developing strategies and providing F&B to the patrons, staff, VIP gamers and outside meeting attendees for River Rock Casino.

Moderator: Karsten Purbs, Food & Beverage, Executive Panelists: Steve Marshall, President, Magnum Food Brokers Jamie Millette, Business Development Manager, National Sales Manager, Danone Paul Armitage, Senior Business Manager, Reuven International Kim Lussier, Territory Sales Manager, Smucker’s Dean Serneels, Director of Beverage App, American Beverage Marketers

11:35am - 12:30pm Attracting Today’s Younger Demographic to Gaming Facilities Room 201 This is what every casino is trying to figure out – how to attract a younger and newer demographic to bricks and mortar facilities. Which is the best system and how does it work? Are there tangible results/data that can be presented? Can different menu items, entertainment offerings, shopping on attracting new customers? This session will examine a range of options to make gaming facilities a fun entertainment destination for a younger demographic. Moderator: Jeff Dover, Principle, fs Strategy Panelists: Karsten Purbs, Food & Beverage, Executive Ante Zlomislic, Director of Entertainment & Events, Fallsview Casino Ray Taylor, Executive Chef, Fallsview Casino Andrei Kun, Executive Director, Fallsview Casino

Visit MatrixPOS at Booth #612 Liquor Management Technology Welcome to the 2018 Canadian Gaming Summit! Join us at Booth #612 and see how Berg technology holds the key to realizing your true profits. Experience BERG and integration partner Squirrel Systems in action. • See the most respected and advanced liquor controls and dispensing equipment available in the market today. • Learn about our complete line of controls for liquor, beer, wine and other beverages, for a wide range of venues. • Gain a clear perspective on how to increase sales and reduce purchases by capturing all transactions.

1.905.752.1200

info@matrixpos.com

www.CanadianGamingSummit.com

2018

10:45am - 11:30am

27

EXHIBITION Canadian Gaming Summit Exhibition The Canadian Gaming Summit Exhibition provides delegates the opportunity to meet one-on-one with existing and prospective suppliers. The 2018 Exhibition showcases the latest technologies and services. Walk the show floor to experience the best and hottest products available to the gaming industry today. EXHIBITOR. . . . . . . . . BOOTH NUMBER 3rd Rock Gaming. . . . . . . . . . . . . . . . . . . . 605 Accro Furniture Industries. . . . . . . . . . . . . 607 Alcohol & Gaming Commission of Ontario (AGCO). . . . . . . . . . . . . . . . . . . 617 Arrow Games/Bazaar and Novelty. . . . 601 Bet Construct. . . . . . . . . . . . . . . . . . . . . 208 Bet Rite Inc . . . . . . . . . . . . . . . . . . . . . . . . . 200 Bump Worldwide Inc. . . . . . . . . . . . . . . 702 Campbell Company of Canada. . . . . . .106 Cardinal Meats. . . . . . . . . . . . . . . . . . . . . . 113 Cash Processing Solutions. . . . . . . . . . . .402 CashTech Currency Product Inc. . . . . . . . 603 CountR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 CPI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..200 Danone Inc. . . . . . . . . . . . . . . . . . . . . . . 102 Diamond Game. . . . . . . . . . . . . . 400 & 406 Eggsolutions/Gray Ridge Farms. . . . . . 103 Elite Meat Products. . . . . . . . . . . . . . . . . . 114 Entrust Datacard. . . . . . . . . . . . . . . . . . . . . 706 EVERI Payments Inc. . . . . . . . . . . . . . . . 206 Export Packers Company Ltd.. . . . . . . 104 FABIcash . . . . . . . . . . . . . . . . . . . . . . . . . . . 627 Finest Call. . . . . . . . . . . . . . . . . . . . . . . . . . 111

Gary Platt. . . . . . . . . . . . . . . . . . . . . . . . . . .200 Gamings Arts . . . . . . . . . . . . . . . . . . . . . . . 200 Gasser Chair Co Inc. . . . . . . . . . . . . . . . . . 611 Golden Race – Soft Quo Holding Ltd. . . 615 GTI Gaming. . . . . . . . . . . . . . . . . . . . . . . . .600 HIKVision Canada. . . . . . . . . . . . . . . . . . . . 404 Insightworks Learning & Development. . . 614 Ipsos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610 JackPot Digital . . . . . . . . . . . . . . . . . . . . . . 410 JCM Global. . . . . . . . . . . . . . . . . . . . . . . . . 210 Just Craft Sodas. . . . . . . . . . . . . . . . . . . . . 109 Kellogg Canada Inc. . . . . . . . . . . . . . . . 100 Kinnikinnick. . . . . . . . . . . . . . . . . . . . . . . . . 110 Konami. . . . . . . . . . . . . . . . . . . . . . . . . . 210 Krinos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Lojjo - Raffles made easy. . . . . . . . . . . . . . 701 Lucky Sevens Gaming Inc.. . . . . . . . . . . . . 705 Magnum Food Brokers. . . . . . . . . . 113-117 Matrix POS. . . . . . . . . . . . . . . . . . . . . . . 612 Nanoptix Inc. . . . . . . . . . . . . . . . . . . . . . 606 Naturizzata. . . . . . . . . . . . . . . . . . . . . . . .107 Nestle Professionals . . . . . . . . . . . . . . . 119 Novomatic . . . . . . . . . . . . . . . . . . . . . . . 202 NRT Technology Corp. . . . . . . . . . . . . . . . 204

*Highlight indicates a 2018 Sponsor*

Non-Exhibiting Sponsors

28

2018

spcole.com

Canadian Gaming Summit Show Guide

File Name:

Project Name:

Created By/Revised By:

Date Issued:

DB Full CMYK Rev Ball H.ai

Delta Bingo^Gaming

Stephen Cole

Nov 30, 2015

Variation

Full CMYK

Odds on Promotions. . . . . . . . . . . . . . . . . 619 R2 Gaming. . . . . . . . . . . . . . . . . . . . . . . . . . 210 Re’al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Regency Gaming Industries. . . . . 624 & 600 Renard International Hospitality Search Consultants . . . . . . . . . . . . . . . . . . 703 Reuven International. . . . . . . . . . . . . . . 105 Scent Air. . . . . . . . . . . . . . . . . . . . . . . . . . . . 613 Smucker’s Foods of Canada Corp.. . . . 101 SSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604 Strategy9 Inc. . . . . . . . . . . . . . . . . . . . . . . . 608 Synectics. . . . . . . . . . . . . . . . . . . . . . . . . . .609 Sysco Canada Marketing. . . . . . . . . . . . 118 The Original Cakerie. . . . . . . . . . . . . . . . . 117 Titan Productions. . . . . . . . . . . . . . . . . . . . 704 Transact. . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 TotalUp. . . . . . . . . . . . . . . . . . . . . . . . . . . . .408 Tree of Life Canada. . . . . . . . . . . . . 108-112 UP Lottery and Gaming Pursuit……….....616 Veridocs Inc. . . . . . . . . . . . . . . . . . . . . . . . . 620 Video King. . . . . . . . . . . . . . . . . . . . . . . . . . 602 Weston Bakeries. . . . . . . . . . . . . . . . . . . . . 115 Xentrax Inc.. . . . . . . . . . . . . . . . . . . .618 & 625 Zuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

FLOOR PLAN

Canadian Gaming Summit Exhibition Hours

Niagara Ontario Tuesday, June 19,Falls, 2018 8:00am – 7:00pm

Wednesday,June June 20, 2018 2018 8:00am – 2:30pm 18-20,

Canadian Gaming Summit Niagara Falls, Ontario

Entrance ENTRANCE

June 18-20, 2018

Entrance ENTRANCE

ENTRANCE 16ft Fire Clearance

Entrance ENTRANCE 210 206

208 204 16ft Fire Clearance

410 406

408 504

210 206

208 204

Clearance

109 134 206 110 131

204

Entrance

706 705ENTRANCE

202704

703 701

Lounge Novomatic Coffee & Dessert Lounge 109 134 206 110 131

204

615 111 614 606

611 112 610 806

606 804 607 805

707 616 706 617

118 612 906 613

608 904 609 905 Lounge Novomatic Coffee & Dessert Lounge Breakfast & Lunch

702

707

200

200

Clearance

708 709

406 400 705 706 404 402

202

703 704

624 625

601 1001 702 701 602 1000 603 604 1101

600 618

200

626 707

619

708 627 709

625 624 108 101 101 102 102 100 103 103 104 107 105 114 106 115 130 116 129 113 128 117 127 118 126 119 125 105 124 106 123 104 122 111 121 112 120 110 119 109

626

410 406

408 504

605

will be served here

615 111 614 606

611 112 610 806

606 804 607Pipe & Drape 805

707 616 706 617

118 612 906 613

608 904 609 905

605

200 600

620

406 400 404 402

601 602 1001 1000 603 604 1101

600 618

600

620

627

619

Breakfast & Lunch will be served here 101 101 102 102 100 103 103 104 107 105 114 106 115 130 116 129 113 128 117 127 118 126 119 125 105 124 106 123 104 122 111 121 112 120 110 119 109 108 TM

Pipe & Drape

24'wide x 16 'deep

Keynote Stage

24'wide x 16 'deep

www.CanadianGamingSummit.com

2018

Keynote Stage

29

EXHIBITOR & SPONSOR LISTINGS 3rd Rock Gaming

Booth: 605 Complete bingo management systems with player tracking and centralized reporting, portable touch-screen electronics, multi-progressive linked jackpots, and a myriad of exciting bingo games. Rick White, Dave Forman, Shannon Larsen 75190 Gerald Ford Drive Palm Desert, CA 92211 T: 760-773-0197 F: 760-346-9064 info@3rdrockgaming.com www.3rdrockgaming.com

Ainsworth Game Technology

With global vision and exceptional leadership, Ainsworth is able to provide the global gaming market with its outstanding range of gaming technology and game combination software. Carrie Ullenbruch 5800 Rafael Rivera Way Las Vegas, NV 89118 T:702-954-3000 F:702-954-3001 cullenbruch@agtslots.com www.agtslots.com.au

Aruze Gaming

Manufacturer of highly entertaining, technically sound and affordable gaming devices. Featured products are the Cube-X Vertical 40 and the Cube-X Deluxe. Krystene Strohak 955 Grier Dr Ste A Las Vegas, NV 89119 T: 905-512-1454 F: 702-331-7555 sales@aruze-gaming.com www.aruzegaming.com

Accro Furniture Industries

Booth: 607 Comfortable custom designed chairs for your gaming guests. Premium quality seating for poker, slot, VLT, and table games manufactured in Canada since 1946. Terry Clark 305 McKay Avenue Winnipeg, MB R2G 0N5 T: 204-654-1114 F: 204-654-2792 info@accroc-acmechrome.com

Association of Gaming Equipment Manufacturers (AGEM)

Non-profit international trade organization representing gaming suppliers and technology providers. Marcus Prater, Executive Director P.O. Box 50049 Henderson, NV 89016 T: 1-702-812-6932 agem.org@cox.net www.agem.org

Alcohol & Gaming Commission of Ontario (AGCO)

Booth: 617 Tip Sheets, information and education on Gaming, Liquor, Operator and Vendor Registration. Nancy Kumar 90 Sheppard Avenue East Toronto, ON M2N 0A4 T: 416-326-0432 F: 416-326-0300 Nancy.Kumar@agco.ca www.agco.on.ca

AGS

30

2018

www.playags.com

Canadian Gaming Summit Show Guide

Denise Steeves 922 Main Street Moncton, NB E1C 8W6 T: 1-506-867-5800 denise.steeves@alc.ca www.alc.ca

BCLC

Aristocrat

Dana Reynolds, Jennifer Parker 7230 Amigo Street Las Vegas, NV 89119 T:702-270-1000 Dana.reynolds@aristocrat.com Jennifer.parker@aristocrat.com www.aristocrat.com

AGI/ SERVI JEUX

www.bingoservijeux.com/paper

Atlantic Lottery Corporation “ALC”

Arrow Games - Bazaar & Novelty Bingo Vezina

Booth: 601 Arrow Games is a member of Arrow International – the largest manufacturer of charitable and social gaming supplies. Arrow Games operates manufacturing, sales and distribution across Canada. Arrow Games has a full state of the art line up of Electronic Gaming systems. Jim McLean 9515 Montrose Road, Suite 2 Port Robinson, ON L0S 1K0 T: 905-354-7300 F: 905-354-5662 JMCLEAN@ARROWGAMES.COM www.arrowgamies.com

We’ve been offering gambling entertainment and contributing to B.C’s future for over three decades. Every year BCLC delivers great entertainment for our players and revenue for the Province of B.C. that goes towards supporting communities, health care and education. That’s our idea of playing it right, and playing it forward. Jim Lightbody, Brad Desmarais Vancouver Office: 2940 Virtual Way Vancouver, BC V5M 0A6 Kamloops Office: 74 West Seymour Street Kamloops, BC V2C 1E2 T: 604-225-6408 (Brad Desmarais) T: 604-228-3022 (Michele Duncan) F: 604-225-6424 bdesmarais@bclc.com or mduncan@bclc.com www.bclc.com

Bet Rite Inc

Booth: 200 Canada’s leading supplier of world class products such as Bill Validators, Ticket Printers, Seating, Signage, ETG’s, Bingo/Keno Games, Slot Parts, Digital Wayfinding and MORE! Billy MacLellan, Mark Dalla Riva 483 Route 530 Grande-Digue, NB E4R 5E1 T: 506-870-8290 F: 506-870-8288 bmaclellan@betrite.ca www.betrite.ca

Canadian Bank Note Company Limited

Secure Gaming Product Portfolio: Electronic Session Bingo Games, Bingo Management System, Side Games, VLTs and Electronic Raffle Solutions. Bill Sidhu, Director, Business Development 18 Auriga Drive Ottawa, ON K2E 7T9 T: 604-363-9996 bsidu@cbnco.com www.cbnco.com

Community Gaming & Entertainment

We are a service provider for Charitable Community Gaming Centres in Ontario Tony Rosa 3240 Electricity Drive Windsor, ON H8W 5J1 T: 519-948-7500 F: 519-945-7822 trosa@cgeg.ca www.breakawaygamingcentre.com www.we-bingo.com

Cash Processing Solutions Bluberi Gaming Canada Inc.

For 25 years, we’ve provided unique games, innovative gaming equipment and reliable gaming services to ensure high quality gaming experiences. Gary Isaacs, Stéphanie Poirier 2120 Rue Letendre Drummondville, QC J2C 7E9 T: 819-475-5155 F: 819-850-2120 info@bluberi.com www.bluberi.com

Booth: 402 Our solutions enable casinos to process banknotes and TITOs efficiently and securely, integrating with host systems and ensuring compliance with gaming committee’s regulations and requirements. Harriet Carter Matrix House Basing View Basing View, Basingstoke RG21 4DZ T: 440-778-722-4554 harriet.carter@cps.world www.cps.world

Covers Media Group Limited

North America’s first, largest and most respected online destination for sports wagering content information. Mark Harper 211 Horseshoe Lake Drive Halifax NS B3S 1B4 T: 902-483-6707 F: 902-407-5747 mharper@covers.com www.covers.com

CashTech Currency Product Inc.

Booth: 702 Bump 50:50 the electronic raffle program Dan Tanenbaum 250 The Esplanade, Suite 206 Toronto, ON M5A 4J6 T: 416-268-9399 dan.tanenbaum@sportech.net www.bump5050.com

Campbell Company of Canada

Booth: 106 Soups, Stocks, Beverages and Snacks. Kristy Hamilton, John Belford 60 Birmingham Street Etobicoke, ON M8V 2B8 T: 905-988-0474 Kristy_hamilton@ca.campbellsoup.com www.campbellsoup.ca/en-ca/

Booth: 102 Yogurt and Plant Based Beverages: Activia, Oikos, Silk. Jamie Millette 6755 Mississauga Road, Suite 501 Mississauga, ON L5N 7Y2 T: 416-676-8397 jamie.millette@danone.com www.danone.ca

Casino Rama Resort

Delta Bingo & Gaming

One of Ontario’s premier entertainment destinations and only First Nations resort casino, located in the heart of Ontario’s Lake Country, just 90 minutes north of Toronto. 5899 Rama Road Orillia, ON L3V 6H6 T: 1-800-832-7529 www.casinorama.com

TM

Danone Inc

Delta Bingo & Gaming is an industry leader with 18 modern bingo and gaming locations across North America, partnered with over 875 charities. Shawn Fisher 483 Speers Road Oakville, ON L6K 2G4 T: 905-842-8070 ext.111 F: 905-842-9232 shawn@deltabingo.com www.deltabingo.com

spcole.com

File Name:

Project Name:

Created By/Revised By:

Date Issued:

DB Full CMYK Rev Ball H.ai

Delta Bingo^Gaming

Stephen Cole

Nov 30, 2015

Variation

Full CMYK

www.CanadianGamingSummit.com

2018

Bump Worldwide Inc.

Booth: 603 CashTech provides currency sorters (single & multi-pocket), TITO ticket processing equipment and Cash Management/ Smart Safe solutions with coin and bank note deposit and recycling capabilities (to prepare till floats/deposits). Joey Wilson, Andrea Lombardi 1040 Cardiff Boulevard Mississauga, ON L5S 1P3 T: 905-696-8102 or 1-800-268-5457 joey_wilson@cashtechcurrency andrea_lombardi@cashtechcurrency.com www.cashtechcurrency.com

31

EXHIBITOR & SPONSOR LISTINGS Diamond Game

Booth: 400/406 Diamond Game designs, produces, and services games, gaming systems, and tickets for various North American Lotteries and charity gaming markets. Chris Robertson, Peter Howard U.S.: 9340 Penfield Avenue Chatsworth, CA 91311 Canada: 560 Arvin Avenue Stoney Creek, CA L8E5P1 T: U.S.: 818-727-1690 T: Canada: 905-643-6040 sales@diamondgame.com www.diamondgame.com

EVERI PAYMENTS INC/EVERI GAMES INC

Booth: 206 Everi is uniquely positioned as the casino industry’s only single source provider of robust payments solutions, vital intelligence offerings, and engaging gaming machines that power the casino floor. Julie Lim, Ed Peters, Jason King, Steve Hancock, Chris Henderson, David Hartman, Steve De Artola, Sven Laurentius 7250 South Tenaya Way, Suite 100 Las Vegas, NV 89113 T: 702-855-3000 info@everi.com www.everi.com

Eggsolutions/Global Egg Corporation and Gray Ridge Eggs

Booth: 103 EggSolutions is Canada’s largest furtheregg processor. Products include liquid eggs & egg whites, hard boiled eggs, omelets, patties and pre-cooked scrambled eggs. Proudly Canadian. Sean Van Dongen 283 Horner Avenue Etobicoke, ON M8Z 4Y4 T: 1-866-344-7496 F: 416-354-4388 info@eggsolutions.com www.eggsolutions.com

Entrust Datacard

Booth: 706 Entrust Datacard creates trust in a digital world. Our technologies enable trusted identities and secure transactions onsite, in the cloud and on a device. Jason Touw 1187 Park Place Shakopee, MN 55379 T: 952-988-1767 jason.touw@entrustdatacard.com www.entrustdatacard.com

Export Packers Company Ltd.

Booth: 104 Seafood - Tuna/Crab. Craig Hughes 107 Walker Drive Brampton, ON L7L 5K5 T: 416-388-7121 craig_hughes@exportpackers.com www.exportpackers.com

FABIcash

Booth: 627 FABICash is the leading Casino Cash Access company, providing the most reliable services to their casino partners, including ATM/Kiosk, Credit/Debit Advance, Check Cashing and Title 31. Lia Rabito 330 Ridgelake Drive, Suite 114 Metairie, LA 70002 T: 504-837-2626 F: 504-837-2610 lrabito@fabiatm.com www.fabicash.com

Gaming Arts

32

2018

Booth: 200 with Bet Rite Inc. Gaming Arts is the world leader in bingo and keno games and technology and is now entering the electronic gaming machine market with innovative slot games. Mike Dreitzer 323 Orville Wright Court Las Vegas, NV 89119 T: 702-818-8943 Mdreitzer@gamingarts.com www.gamingarts.com

Canadian Gaming Summit Show Guide

Gaming Laboratories International

GLI delivers the highest quality landbased, lottery, iGaming and security auditing testing, assessment and professional services to over 475 jurisdictions worldwide. Salim L. Adatia 6400 Roberts Street, Suite 210 Burnaby, BC V5G 4C9 T: 1-778-331-0794 ext. 5016 F: 1-778-331-0799 s.adatia@gaminglabs.com www.gaminglabs.com

Gasser Chair Co. Inc

Booth: 611 When you buy a Gasser chair, you’re making an investment in style, innovation and durability that will be a better value over the long run. Roger Gasser 4136 Logan Way Youngstown, OH 44505 T: 800-323-2234 F: 330-759-9844 sales@gasserchair.com www.gasserchair.com

Golden Race

Booth Number: 615 Golden Race provides flexible and costeffective solutions for betting operators on retail cgannels, online and via mobile. George Vonapartis, Martin Wachter Ruby Court, Apartment 6, Andrea Debono Street Birguma, Naxxar, Malta T: 1-902-877-7972 (George) T: 43-660-5555-349 (Martin) gvonapartis@goldenrace.com or wachter@goldenrace.com www.goldenrace.com

Grover Gaming Inc.

Grover Gaming is a software and game development company specializing in lottery and charitable gaming markets. Rick Sleaver 3506 Greenville Boulevard NE Greenville, NC 27834 T: 252-329-7900 info@grovergaming.com www.grovergaming.com

Into every generation, a Slayer is born and with her the newest installment of the Empire MPX™ series of games. This game is sure to pierce your casino floors like a stake through the heart. Join one of the most unique heroines ever seen on screen, bloodsucker-hunter Buffy Summers, as she navigates the horrors of THREE HAUNTING BONUSES and an EXPANDING REELS feature. Come see us at booth #206.

Powers the Casino Floor.™

everi.com

Buffy the Vampire Slayer TM & © 2018 Twentieth Century Fox Film Corporation. All rights reserved.

Profit-Driving Seafood! • A menu with seafood is your ticket to success - higher price points and customer satisfaction • Consistent products - available in a variety of sizes and formats • No gambling required! 100% net weight guaranteed • Sustainably sourced to precise standards

www.CanadianGamingSummit.com

2018

For further product information call 1-800-387-2200 or email us at info@oceanjewelseafood.com 33

EXHIBITOR & SPONSOR LISTINGS GTI Gaming

Booth: 624-600 GTI Gaming is the new leading casino currency manufacturer and RFID integrated casino products equipment and high technology casino systems and solutions provider. Marco Erminio Proserpio Corso di Porta Romana, 87 20122 Milano MI T: +393899443344 marco.proserpio@gtigaming.com www.gtigaming.com

HLT Advisory Inc. HLT provides business advisory services to the Canadian and international gaming industry. Rob Scarpelli, Jim McGrogan, Drew Chamberlain, Matthew Klas 4516 Mountainview Road Beamsville, ON L0R 1B3 T: 416-924-0750, 604-620-0228, 416-9246209, 416-924-6657 robertscarpelli@hlta.ca, jimmcgrogan@ hlta.ca, drewchamberlain@hlta.ca, matthewklas@hlta.ca www.hlta.ca

HIKVision Canada

Booth: 404 Hikvision Canada is a leading provider of artificial intelligence, machine learning, robotics and other emerging technologies, and is the world’s largest manufacturer of video surveillance products and solutions. 4848 Levy Street Saint-Laurent, QC H4R 2P1 T: 1-855-655-9888 marketing.canada@hikvision.com www.hikvision.ca

IGT Canada

34

2018

We deliver compelling gaming experiences by combining premier content with platform innovation, helping our customers build the deep enduring relationships that they need to succeed. Chad Helm 328 Urquhart Avenue Moncton, NB E1H 2 R6 T: 647-927-3797 chad.helm@igt.com www.igt.com

Canadian Gaming Summit Show Guide

Insightworks Learning and Development

Booth: 614 Mark Lewis 130 Wellington Street East, A300 Sault Ste Marie, ON P6A 2L5 T: 705-257-6990 mark@insightworks.ca www.insightworks.ca

Ipsos

Booth: 610 Specialty practice that serves the research needs of gaming clients. We are considered the most experienced lottery and gaming market research provider in North America. Paul Lauzon 700-6th Avenue SW, Suite 1950 Calgary, AB T2P 0T8 T: 587-952-4871 F: 403-294-1535 paul.lauzon@ipsos.com www.ipsos.com/en-ca

IT Technology Solutions Limited (Bet Construct)

Booth: 208 BetConstruct is an award-winning developer and provider of online and landbased gaming and betting products as well as data feed and marketing solutions. Jonathan Aiwazian 655 N Central Avenue, Suite 1748 Glendale, CA 91203 T: +1 805-300-7300 jonathan.aiwazian@betconstruct.com www.betconstruct.com

Jackpot Digital

Booth: 410 Jackpot Digital develops leading electronic table games for land based casinos, card rooms, and cruise ships. Jackpot Blitz™ features Hold’em, Blackjack, Baccarat, and Video Poker. Adam Fritz 400-570 Granville Street Vancouver, BC V6C 3P1 T: 604-681-0204 info@jackpotdigital.com www.jackpotdigital.com

Kellog Canada Inc.

Booth: 100 Global Food Industry Leader, from breakfast foods to snacks to frozen meals, our products appeal to a broad variety of tastes and nutrition needs. Joanne Blouin-Dafoe 5350 Creekbank Road Mississauga, ON L4W 5S1 T: 647-335-5325 joanne.blouindafoe@kellogg.com www.kelloggs.ca

Konami

Booth: 210 Worldwide manufacturer of high-tech slot machines and gaming management systems for the casino industry. John Eary 2406 Industrial Street Burlington, ON L7P 1A5 T: 905-901-3108 F: 1-866-464-0492 eary0321@konamigaming.com www.gaming.konami.com

KPMG

www.home.kpmg.com/ca

Lojjo I Raffles made easy

Booth: 701 Lojjo lets charities, sports clubs and non-profits instantly create and host fundraising raffles. Maziyar Homayoun 6021 Yonge Street, Suite 1021 T: 416-624-5300 mh@Lojjo.com www.Lojjo.com

JCM Global

Booth: 210 JCM, showing alongside R2 Gaming, has innovative products that help operators connect with customers, including iVIZION, GEN5,FUZION, ICB, PromoNet, Coupon Xpress, and PixelPro MAX-S. Steve Burton 925 Pilot Road Las Vegas, NV 89119 T: 702-651-0000 F: 702-651-9912 steve.burton@jcmglobal.com www.jcmglobal.com

Lotto Quebec

500 Sherbrooke Street West, 16th Floor Montreal, QC H3A 3G6 www.loteries.lotoquebec.com/en/home

Lucky Sevens Gaming Inc.

Booth: 705 Lucky Sevens is an exciting and innovative new table game designed to drive a new generation of players to your casino floor. Ryan Silver 101 Ward Drive Barrie, ON L4N 8A5 T: 705-970-4002 ryansilver@luckysevensgame.com www.luckysevensgame.com

Manitoba Liquor & Lotteries

Manitoba Liquor & Lotteries is a Crown Corporation that distributes and sells liquor, and provides gambling and entertainment services, in a socially responsible manner. Dan Sanscartier, Executive Vice President, Gaming & Entertainment 830 Empress Street Winnipeg, MB R3G 3L4 T: 204-957-2500 Dan.Sanscartier@mbll.ca www.mbll.ca

Miller Thomson LLP

Legal advice and transactional services for the gaming industry. Danielle Bush Scotia Plaza 40 King Street West, Suite 5800 Toronto, ON M5H 3S1 T: 416-595-2987 dbush@millerthomson.com www.millerthomson.com/en

Magnum Food Brokers

Booth: 113-117 www.magnumfoodbrokers.com

MatrixPOS Booth: 612

Berg is the leading supplier of Liquor & Draft Control Systems for the Casino & Gaming Industry.

Brian Hall 3075 14th Avenue, Unit 15 Markham, ON L3R 5M1 T: 905-752-1200 ext. 234 F: 905-752-8888 brian.hall@matrixpos.com www.matrixpos.com

Nanoptix

Booth: 606 Designing and manufacturing innovative TITO, Kiosk and POS thermal printers. Bruno Roy, Denis Aubé 699 Champlain Street Dieppe, NB E1A 1P6 T: 1-506-384-3388 F: 1-506-384-3588 info@nanoptix.com www.nanoptix.com

www.sysco.ca 35 www.CanadianGamingSummit.com 6/6/2018 10:11:45 AM

2018

1932.06 - Horizontal 7.125x4.75 Half PG AD.indd 1

EXHIBITOR & SPONSOR LISTINGS R2 Gaming

Naturizzata

Booth: 107 Naturizzata systems replace bottled water by providing a pure, natural, mineral filled flat and sparking water free from: additives, preservatives, sodium and bacteria. Annamaria Piccioni 850 Avenue Ellingham Pointe-Claire, QC H9R 3S4 T: 514-500-1018 annamaria@naturizzata.ca www.naturizzata.ca

Booth: 210 R2 Gaming provides sales, product management, and technical services for Gaming Establishments and Manufacturers across North America, with a reputation for exceptional service. Sam Constantino, Rocco DiPaola, Ravi Sharma 2406 Industrial Street Burlington, ON L7P 1A5 T: 905-901-3108 F: 866-464-0497 sam@r2gaming.com www.r2gaming.com

RBY Gaming Nestle Professional

Booth: 119 www.nestleprofessional.ca

Novomatic

Booth: 202 Novomatic Americas product range includes slot machines for Class III, Class ll and VLT/VGT markets, electronic table games as well as management systems and ancillary services. Rick Meitzler 1050 E. Business Center Drive Mount Prospect, IL 60056 T: 224-802-2974 sales@novomaticamericas.com www.novomatic.com/en

NRT Technology Corp

Booth: 204 Monique De Luca 10 Compass Court Scarborough, ON M1S 5R3 T: 416-646-5232 ext. 4254, 416-605-0041 F: 416-646-5242 mdeluca@nrttech.com www.nrttech.com

Odds on Promotions

36

2018

Booth: 619 Attract new players, increase trip frequency, and drive incremental gaming revenues with Odds On’s attention-grabbing, interactive promotions featuring larger than life prizes. You pay a fixed fee, we pay the winners. Chris Gardiner, Becky Bowman 6195 Ridgeview Court, Suite D Reno, NV 89519 T: 888-827-2249 F: 775-828-6013 oopinfo@oddsonpromotions.com www.oddsonpromotions.com

Canadian Gaming Summit Show Guide

RBY Gaming is a licensed supplier of gaming and non-gaming related products and services. Ron Baryoseph 113 Melrose Avenue Toronto, ON M5M 1Y8 T: 416-417-6663 F: 416-488-9421 Ron@RBYGaming.com

Regency Gaming Industries

Booth: 624-600 Since 1995 Regency Gaming Industries has supplied products to casinos across Canada. We Manufacture or Distribute Casino Tables, Chairs, Layouts, Accessories, Leased Games. Maurice Berry 1730 Quebec Avenue, Suite 6 Saskatoon, SK S7K 1V9 T: 306-652-4746 moberry@regencygaming.com www.regencygaming.com

Renard International Hospitality Search Consultants

Booth: 703 A leading executive recruitment firm serving the hospitality industry worldwide. Stephen J. Renard, President 121 Richmond St. West, Suite 500 Toronto, ON M5H 2K1 T: 416-364-8325, ext. 228 F: 416-364-4924 steve@renardinternational.com www.renardinternational.com

Reuven International

Booth: 105 Reuven supplies Fully Cooked and Raw Poultry Products for the Food Service Industries. Halal Certified, Gluten Free, Low Sodium, etc. Paul Armitage, David Cocker 1881 Yonge Street, Suite 201 Toronto, ON M4S 3C4 T: 519-577-9938 F: 416-929-1499 paularmitage@reuven.com www.reuven.com

SaskGaming - Casino Regina & Moose Jaw

Casinos Regina and Moose Jaw brings the best in gambling, entertainment and fun. Susan Flett 1880 Saskatchewan Drive Regina, SK S4P 0B2 T: 1-800-555-3189 contact@casinoregina.com www.casinoregina.com

ScentAir

Booth: 613 The largest and most experienced scent marketing firm in the world. Chelsea Byron, Kirk Watson 3810 Shutterfly Road, Suite 900 Charlotte, NC 28217 T: 704-970-3953 cbyron@scentair.com or kwatson@scentair.com www.scentair.com

Scientific Games

Scientific Games is a world leader in gaming entertainment offering the industry’s broadest portfolio of game content, advanced systems, cuttingedge platforms and professional services. Tom Hardy 6601 Bermuda Road Las Vegas, NV 89119 T: 702-532-4201 tom.hardy@scientificgames.com www.scientificgames.com

Booth: 101 From Smucker’s jams and jellies to Jif peanut butter to Folgers coffee, Smucker’s brands create the moments that make your guests feel special. Scott Cooper 80 Whitehall Drive Markham, ON L3R 0P3 T: 647-524-0948 Scott.Cooper@jmsmucker.com www.smuckerawayfromhome.ca

SSI (Surveillance Systems Integration)

Booth: 604 One of the largest gaming integrators in North America focused on system engineering, network design, and surveillance equipment sales, service and support. Tom Sisneros, Don Mosbacher 777 Hornby Street, Suite 600 Vancouver, BC V6Z 1S4 T: 1-800-508-6981 tsisneros@ssicctv.com www.ssicctv.com

Strategy9

Booth: 608 Strategy9 creates software systems to help casinos become better marketers. Our renewed PlayerIQ system includes Email & SMS messaging, contests, and more. Andrew White, Jay Roper 11035 Lavender Hill Drive, Suite 160-299 Las Vegas, NV 89135 T: 702-421-3999 or 905-988-3999 info@strategy9.com www.strategy9.com

Synectics

Booth: 609 Synectics is a leader in robust, endto-end, non-proprietary video management solutions with a wide range of customizable digital and software integration products. John Roessler, Adam Heisler 4180 Via Real, Suite A Carpinteria, CA 93013 T: 888-755-6255 F: 805-745-1980 sales@synecticsusa.com www.synecticsglobal.com

Sysco Canada Marketing

Booth: 118 Sysco is the global leader in selling, marketing and distributing food and non-food products to restaurants, healthcare, educational facilities and other customers around the world. Steve Harding 21 Four Seasons Place, Suite 400 Etobicoke, ON M9B 0A6 T: 416-234-2653 harding.steve@corp.sysco.ca www.sysco.ca

Tree of Life

Booth: 108 - Tree of Life, 109 - Just Craft Sodas, 110 - Kinnikinnick, 111 ABM -Finest Call, 112 - ABM - Re’al Helping Canada Well and Live Well. Our passion for brands and making a difference in the lives of Canadians is what we do best. Sabrina Pica 6185 McLaughlin Road Mississauga, ON L5R 3W7 T: 905-361-9422 sabrina.pica@treeolife.ca

UP Lottery and Gaming Pursuit (on behalf of NORPRO Security &

Investigations and Caliber Communications)

TCS John Huxley

Table Games Manufacturer – Tables, Roulette Wheels, Displays, Chipper Champ 2, Blaze Technology, Layouts. Greg Stewart 6171 McLeod Drive Las Vegas, NV 89120 T: 702-798-0500 or 816-728-4900 greg.stewart@tcsjohnhuxley.com www.tcsjohnhuxley.com

Titan Productions Booth: 704

TotalUp

Booth: 704 In 2006 TotalUp introduced its player’s activated series of games featuring unique, novice and friendly twists. This year, TotalUp is showcasing innovative series of jackpot size payout games; Baccjack, Stepoker, 3 side bets for Pai Gow poker and tiles, 2 side bets for Baccarat and for Blackjack. Raphael Mourad 27 Hi Mount Drive Toronto, ON M2K 1X3 T: 647-680-5340, 905-470-7811 raphael.mourad@rogers.com www.totalup.com

Tourism Saskatoon

www.tourismsaskatoon.com

Booth: 616 High definition camera and searchable multi-site licence plate database that provides casino operators valuable data to increase the effectiveness of loyalty and self-exclusion programs. Ashlee Gerard 726 Queen Street East Sault Ste. Marie, ON P6A 2A9 T: 705-949-3227 F: 705-949-3250 agerard@norpro.ca www.norpro.ca

Veridocs Inc

Booth: 620 Veridocs provides identity management solutions to mitigate risk from credit and identification fraud with an easy to use process and interface to POS systems. Jackie Suan 313 Pilot Road, Suite A Las Vegas, NV 89119 T: 702-988-0331 jackie.suan@veridocs.com www.veridocs.com

Video King

Booth: 602 Global provider of electronic gaming systems, games and bingo equipment, found abroad luxury cruise liners, throughout Indian Country and thousands of charitable, commercial and military establishments. Peggy Hansen, Phil Sherwood 1045 N 115th Street, Suite 200 Omaha, NE 68154 T: 402-951-2970 F: 402-951-2990 phansen@vkge.com or psherwood@vkge.com www.videokingnetwork.com

www.CanadianGamingSummit.com

2018

Smucker Foods of Canada Corp.

37

EXHIBITOR & SPONSOR LISTINGS Xentrax Inc.

Booth: 618 & 625 Xentrax is excited to showcase facial recognition at the Canadian Gaming Summit, June 18-20 at Niagara Falls. From casinos to stadiums, mass transit and on city streets, NEC’s NeoFace platform is ideally suited to preserve security anywhere people congregate – protecting the public, enhancing experiences and improving society. Have a unique challenge? Xentrax’s engineering teams are passionate problem solvers with an eye toward cutting-edge solutions that deliver precise and trusted results. Let us connect you with a problem solver. Come see why NEC’s NeoFace has been ranked #1 in every United States NIST benchmark using sequestered data since 2009. Kirk Vassios, Lisa Lanni 66 Nuggett Court Brampton, ON L6T 5A9 T: 647-448-6246 or 905-595-4427 F: 905-595-4445 kvassios@xentrax.com or llanni@xentrax.com www.xentrax.com

Brand Culture Marketing & Promotions 14-5250 Satellite Drive, Mississauga, Ontario L4W 5G5 T: 905 361 0305 REVISION: FA

DATE:

DOCKET: XXXX

CLIENT: Reuven International

F: 905 629 9305

May 3, 2018 COLOUR: CMYK

PROJECT: Gaming Summit

TRIM SIZE: 7.125” x 4.75”

DESCRIPTION: Dusted and Steamed Chicken Wings Horizontal Half Page ad

BLEED SIZE: .125 all around

CONTACT: Barbara MacDonald

TYPE SAFETY: n/a

DATE REQUIRED: 2018

CHICKEN WINGS!

Dusted Chicken Wings 8-10 per/lb ~ 36202

BENEFITS

Fully cooked Individually quick frozen Cook from frozen Consistent piece weight Halal Certified

Ease and speed of preparation Reduces food safety risks Consistent serving cost Minimizes fryer oil stress

2018

38

F E AT U R E S

Canadian Gaming Summit Show Guide

Plain Steamed Wings 11-13 per/lb ~ 36001

FOR

MORE

I N F O R M AT I O N

www.reuven.com C A L L 416.929.1496 VISIT

FIND

US

HELPING CANADIANS

EAT WELL & LIVE WELL

Tree of Life National Foodservice strives to bring you innovative and on-trend products that meets the need of today’s health conscious consumers living a wholesome, healthy and ethically responsible lifestyle. Our passion for our brands and making a difference in the lives of Canadians across the country is at the core of what we do. British Columbia 800.661.9655

@TreeLifeCan

Alberta 800.665.1298

Ontario 800.263.7054

@TreeofLifeCan

Québec 800.363.2606

Website treeoflife.ca