Issuu

2O23 ANNUAL RESOURCE

GUIDE LANDLORDBC.CA

Save energy, water and money We can help you improve the comfort and energy efficiency of your apartment buildings If you own or manage a rental apartment building, you could get free upgrades,* including water-efficient fixtures installed in each suite, a building energy assessment and ongoing support for further energy-efficiency retrofits with the Rental Apartment Efficiency Program. That’s energy at work. Sign up your building and you could get a $100 Amazon® gift card. For eligibility details and terms and conditions, visit fortisbc.com/landlord. *Terms and conditions apply, available at fortisbc.com/landlord. FortisBC Inc. and FortisBC Energy Inc. use the FortisBC name and logo under license from Fortis Inc. (22-053.1 02/2022) 22-053.1_Landlord BC Ad-CMYK_8.5x11in_Press.indd 1

2/15/2022 9:29:33 AM

2023 ANNUAL RESOURCE GUIDE Office Hours: 8:30 am to 4:30 pm weekdays

David Hutniak Chief Executive Officer

Hunter Boucher Vice-President, Operations

Erin Breier Manager, Events and Programs

Bianka Cseko Member Services Representative

Bryan Smith Member Services Representative

Office: 105 — 1001 Cloverdale Ave Victoria, BC V8X 4C9 Vancouver Island: 250.382.6324 Lower Mainland: 604.733.9440 Toll Free BC: 1.888.330.6707

Board of Directors Board Chair: Jason Middleton Vice-Chair: Michael Drouillard Secretary-Treasurer: Derek Townsend

Directors James Blair, Nicolas Denux Jason Fawcett, Dorothy Friesen Kerri Jackson, Sarah Liu, Paul Sander, Kim Schuss

The KEY is published by MediaEdge Communications For any advertising/publishing inquiries, please contact: Dan Gnocato, Publisher, dang@mediaedge.ca or t: 604 549 4521 Publication Mailing #40063056 Magazine Coordinator Erin Breier Editor Hunter Boucher, hunterb@landlordbc.ca Editor Monika Sosnowska, monikas@landlordbc.ca Production MediaEdge Communications

Lisa Henderson Senior Member Services Representative Monika Sosnowska Director, Marketing and Communications

LEGAL SERVICES FOR NON-PROFIT HOUSING PROVIDERS

NON-PROFIT HOUSING LAW Disclaimer: This publication is designed to provide informative material of interest to readers; the opinions of the authors of the articles do not, however, necessarily represent the opinions of the board of directors. The magazine is distributed on the understanding that it does not constitute legal, accounting or other professional advice. Although the published information is intended to be helpful, neither we nor any other party will assume liability for loss or damage as a result of reliance on this material. Appropriate legal, accounting or other assistance should be sought from a competent professional. Articles cannot be re-printed or reproduced in any form without the sole permission of LandlordBC.

• Governance • Tenancy Disputes • Constitution and Bylaw Revisions • Human Rights • Privacy

STRATA PROPERTY LAW CONSTRUCTION LAW CIVIL RESOLUTION TRIBUNAL

N O R T H VA N CO U V E R / V I C TO R I A

2023 ANNUAL RESOURCE GUIDE | 3

2023 ANNUAL RESOURCE GUIDE This past year has been a year of transition out of the COVID-19 pandemic to our new normal. With the 2022 AGM, we resumed hosting in-person events. A significant part of LandlordBC’s offerings is ensuring you have access to a directory of trades and suppliers you trust and that you are getting the best value and highest quality for your investment. Our Associate Member and Corporate Supplier program delivers just that by providing access to a qualified, diverse, and competitive array of suppliers. We know that finding reliable trades and suppliers can be difficult and timeconsuming. With that in mind, our work to form new partnerships with suppliers is something we never stop working at and our commitment to due diligence in ensuring members can be confident with their choice is always at the centre of our process. A core value we look for in all our suppliers is integrity, while cost savings and timeliness are both important, integrity and trust in each other’s work are where we find the most successful business relationships.

CEO’S MESSAGE David Hutniak, CEO, LandlordBC

From supporting our member’s businesses, sponsoring our events, and providing educational content on a diverse array of industry-impacting topics our associate members and corporate suppliers have and continue to step up. We thank our associate members and corporate suppliers for their support of our association and our industry. This year in addition to a more simplified directory we have included more details on our group programs available to you — our members. Further we have included excerpts from the CMHC Rental Report, A LandlordBC 2023 Quick Reference Guide, and the Landlord Checklist.

Multi-Family Specialists

National Apartment Group BC We are a leading apartment building sales team in BC that has the ability to reach buyers across the globe with 530+ offices situated in all major markets around the world. We are a team with significant local knowledge and expertise that is globally connected, a combination that is indispensable and creates the most competitive marketing program. We specialize in achieving maximum value for our clients, while at the same time maintaining a professional sales process all the way through! • Are you an owner of an apartment building or development site and considering selling?

A leader in Metro Vancouver and Greater Victoria apartment building sales, with total sales value in excess of $2 Billion* between 2015 - 2022. *SOURCE: Altus Data Studio and CBRE Limited (Jan. 1st, 2015 – December 31, 2022). Includes transactions with co-operating Brokers.

MCKENZIE MANOR APARTMENTS VICTORIA

PARQUE ON PARK APARTMENTS LANGLEY

DEVELOPMENT SITE IN BROADWAY PLAN VANCOUVER

FOR SALE

• 70 UNITS | ATTRACTIVE SUITE MIX • Located across the street from an abundance of tenant-friendly amenities • List Price: Contact Agents for Details

• BRAND NEW 94 SUITE LUXURY PURPOSE • TRANSIT-ORIENTED DEVELOPMENT SITE BUILT RENTAL BUILDING • Located in the heart of vibrant Mt. Pleasant • Located steps from future SkyTrain station • List Price: Bid Process - Contact Agents • List Price: $56,400,000 OFFICE STRATA UNIT NORTH VANCOUVER

RETAIL STRATA UNIT NORTH VANCOUVER

THE LINCOLN APARTMENTS LANGLEY

• Curious about your property’s market value? Contact us today for a no obligation property valuation! Lance Coulson

Greg Ambrose

Personal Real Estate Corporation

Executive Vice President National Apartment Group-BC

Vice President National Apartment Group-BC

604 662 5141

604 662 5178

lance.coulson@cbre.com

greg.ambrose@cbre.com

FOR SALE

UNDER CONTRACT

• GROUND FLOOR UNIT | FULLY LEASED TO BANK OF MONTREAL • Located along busy Main Street • List Price: $3,950,000 | 4% CAP RATE

• SECOND FLOOR UNIT | FULLY LEASED TO BANK OF MONTREAL • Located along busy Main Street • List Price: $995,000

• 92 RENTAL UNITS | CONDO QUALITY • Close to Willowbrook Shopping Centre and Future SkyTrain station • Status: Under Contract

OSLO ON FIFTH APARTMENTS SIDNEY

REGENCY MANOR APARTMENTS NANAIMO

ROBERTS MANOR SIDNEY

View more listings: NationalApartmentGroupBC.ca FIRM DEAL

CBRE Limited, Real Estate Brokerage

4 | 2023 ANNUAL RESOURCE GUIDE

• 71 SUITE PURPOSE BUILT RENTAL BUILDING • Located in Sidney, BC just 25 minutes from Downtown Victoria • Status: Firm Deal

SOLD

• 24 SUITE RENTAL APARTMENT BUILDING • 4 STOREY, 60 SUITE RENTAL PROPERTY • Located in Nanaimo minutes from the • Located in Sidney, BC just 25 minutes from Nanaimo Harbourfront and Downtown Downtown Victoria • Status: Sold (Nov 2022) • Status: Sold (July 2022)

Stacey Wilson Vice-President, Client Executive T. 778-374-4125 swilson@bflcanada.ca

2023 ANNUAL RESOURCE GUIDE

LANDLORDBC’S ASSOCIATE MEMBER /CORPORATE SUPPLIER PROGRAM ASSOCIATE MEMBERS LandlordBC members consistently tell us that they value our supplier program because it provides them with increased confidence knowing that the organizations involved in the program are committed to customer service and to the delivery of quality products and services. We have two categories of participation for our suppliers: 1) Associate Members, and 2) Corporate Suppliers. Associate Members are distinguished within our organization for not only the professionalism they display as providers of services and products to our members, but also for the

generous financial support they give our organization through their $1,000 annual program dues and their commitment to a minimum of $2,000 sponsorship of our events in 2023. We encourage all our members to call our Associate Members and Corporate Suppliers first when you need services or support in the management and maintenance of your rental properties. Associate Members are identified with the beside their name in the various category listings. AM

Please see page 8 for a complete listing of our Associate Members!

LANDLORDBC’S ASSOCIATE MEMBER/ CORPORATE SUPPLIER CODE OF ETHICS • Associate Members/Corporate Suppliers shall abide by the Constitution, By-Laws and Policies of the Association.

• Associate Members/Corporate Suppliers shall co-operate,

where appropriate, with the Association in providing an exchange of information for the benefit of member relations.

BENEFITS OF MEMBERSHIP

• Associate Members/Corporate Suppliers shall comply with

all licensing and bonding requirements and endeavour to comply with all the regulations of applicable municipal, local, provincial, or federal agencies and authorities, and provide the Association with periodic confirmation on request.

• Associate Members/Corporate Suppliers shall strive to serve customers with honest values and avoid any action that contradicts this principle.

• Associate Members/Corporate Suppliers shall ensure all

contracts to members are offered in good faith and are free from clauses that dictate automatic renewal, right of first refusal, and unsubstantiated annual price increases.

• Associate Members/Corporate Suppliers shall honour all

commitments and guarantees, and seek to resolve any disputes in a fair and expeditious manner.

• Associate Members/Corporate Suppliers shall support

the principles and objectives of the Association and not engage in any activity that would reflect adversely on the Association or its members.

6 | 2023 ANNUAL RESOURCE GUIDE

• Information Services • Education Seminars • Tenancy Forms • Trusted Trades & Suppliers • Networking Events • The Key Magazine • Government Advocacy

Vancouver 2050 Build, Broker, Buy, Insure, Roof, Plumb, Wire, Glaze and Property Manage this:

Our Great City Needs New, Energy Efficent Rental Buildings. Lots of Them. Apartment Buildings | Land Assemblies Strata Dissolution | Investment Properties

Chris Winckers

Dan Schulz, PREC

Carl Chen, PREC

cwinckers@bcapartmentinsider.com

dan@bcapartmentinsider.com

carl@bcapartmentinsider.com

778.828.9763

778.999.5758

778.998.8194

2023 ANNUAL RESOURCE GUIDE

LANDLORDBC’S ASSOCIATE MEMBERS

A-1 WINDOW MANUFACTURING LTD.

A1 Window has been manufacturing windows since 1992. A-1 supplies and installs aluminum and vinyl windows. Roque Datuin or Mohsen Youssefi at 604.777.8000 roque@a1windows.ca mohseny@a1windows.ca www.a1windows.ca

CANADA MORTGAGE & HOUSING CORPORATION

Canada Mortgage and Housing Corporation (CMHC) is Canada’s national housing agency. CMHC works with community organizations, the private sector, non-profit agencies and all levels of government to contribute to the stability of the financial system, facilitate access for Canadians in housing need, and offer objective housing research and advice to governments, individuals and the housing industry. Contact Eric Bond at 604.737.4144 ebond@cmhc.ca www.cmhc-schl.gc.ca

ALLIED PLUMBING, HEATING & AIR CONDITIONING

Allied has been one of the premier plumbing, heating, and air conditioning contractors in Vancouver and surrounding areas since 1993. Contact Lance Clark at 604.731.1000 lance@allied-plumbing.ca www.allied-plumbing.ca

BFL CANADA RISK AND INSURANCE SERVICES INC. BFL Canada is the one of largest risk management, insurance brokerage and benefits consulting firms in Canada, that is also owned and managed by its employees. Contact Stacey Wilson at 778.374.4125 swilson@bflcanada.ca www.bflcanada.ca

CURAFLO OF BC LTD.

CuraFlo has over 50 years combined experience in plumbing and fire suppression systems, over 25 years of Repiping and Epoxy lining pipes, and 5 years of preventing water leaks/spills using automatic control/alert systems. CuraFlo crews are experts in minimizing the mess and fuss often associated with plumbing work and addressing all resident’s concerns. CuraFlo’s experiences in Care Home/Hospital projects has proven a valuable training, honing the skills of our crews. Contact for a complimentary quotation 604.298.7278 info@curaflo.com http://www.curaflo.com

COINAMATIC CANADA INC.

Coinamatic offers Huebsch or Maytag commercial laundry equipment with either laundry card, mobile payment or coin vended payment system options. Our Coinamatic CP Mobile app can operate mobile only or can be paired with an existing coin or card payment system allowing users to download a mobile app, establish and load an account, and start the machines using their smart phone! Let your residents pay how they want to pay! Our multilingual call centre is available Monday to Friday from 8 a.m. to 8 p.m. to assist residents and managers with their queries and any service issues. Our new online service request portal is available 24/7 through the Coinamatic website for service requests and refund request ensuring that your call is placed and responded to when you need it! Contact Jack Ursaki at 604.813.7805 jursaki@coinamatic.com www.coinamatic.com

FORTISBC

At FortisBC we are moving forward and making progress to meet BC’s diverse energy needs. This includes increasing our investment in energy efficiency and expanding our supply of low carbon Renewable Natural Gas. Learn more about solutions available to you now: Contact Mel Tugade Mel.Tugade@FortisBC.com www.fortisbc.com

FRESCO BUILDING EFFICIENCY

BRIGHTER MECHANICAL

Over 35 Years of Industry Leadership: Re-Piping is Our Business. As the leading re-piping contractor in British Columbia, Brighter Mechanical has been re-piping residential and commercial buildings since 1988. Contact Bryn Werry at 604.279.0901 bryn@brightermechanical.com www.brightermechanical.com

8 | 2023 ANNUAL RESOURCE GUIDE

FRESCo is a consulting firm specializing in energy & emissions in multi-family/commercial buildings. We provide engineering & project management services and are able to offer free energy assessments and support through our industry funding partnerships. Our work includes building mechanical systems and electric vehicle infrastructure and support for accessing rebates, tax incentives, and preferential financing. FRESCo simplifies the otherwise complex processes of assessing building performance, identifying opportunities for savings, securing funding and financing, implementing measures, and verifying performance. Contact Jordan at 778.783.0315 info@frescoltd.com www.frescoltd.com

2023 ANNUAL RESOURCE GUIDE s HADDOCK & COMPANY

Haddock & Company is a recognized leader in the delivery of legal services to the residential housing industry. Our broad-based clientele look to us to provide peace of mind and reasonable solutions – and we deliver. We love what we do and we’re good at it. Contact Grant Haddock 604.983.6670 info@haddock-co.ca www.haddock-co.ca

RENTCHECK CREDIT BUREAU

Premium Canadian-American Credit Reports (English/ French) and Business Commercial Credit Reports at discounts for LBC members. Authentic Tenancy History,with 6-million-plus rental records. Our new product, DebtorSearch, is a fast, effective tool to help find people owing housing charges. Turnaround time 2 seconds or less for all online products. In our 47th year serving landlords all across Canada and America. No annual fees; savings up to 77%. Contact sales@rentcheck.ca or 1.800.661.7312 x 221 www.rentcheckcorp.com

VICTORIA DRAIN SERVICES

Victoria Drain Services is your ‘one-stop shop’ providing a wide range of services from power rooting to ‘trenchless’ pipe replacement. Victoria Drain has built a reputation for providing high quality service at competitive rates for both residential and commercial customers. Contact Dave Lloyd at 250.818.1609 info@victoriadrains.com www.victoriadrains.com

MANNA PLUMBING

Manna Plumbing specializes in re-piping apartment buildings, townhouses, and hotels. Contact Chris Kobilke at 604.710.3908 chris@mannaplumbing.com www.mannaplumbing.com

RONA & LOWES

RONA & LOWES offer preferred pricing, priority service with a strong store network Landlord BC members can save 5% off on your purchases and 10% off on paints. Become a VIPPRO member by downloading the mobile app. We also offer delivery services, installation services and custom quoting for larger projects. Contact Brad LeGrow for more details at 604.314.1366 brad.legrow@rona.ca www.rona.ca www.lowes.ca

WASTE CONNECTIONS OF CANADA

Waste Connections of Canada has been providing excellent service in waste disposal services to Canadian Commercial, residential, and MURB owners for over 25 years. Contact Tomas Hansen at 604.834.7578 tomas.hansen@wasteconnections.com www.wasteconnections.com

MEGSON FITZPATRICK INSURANCE SERVICES

Megson FitzPatrick is a leading insurance brokerage in business since 1968 providing LandlordBC members with a competitive property insurance program for buildings containing ten of fewer self-contained rental units. Megson FitzPatrick also offers preferred terms to members who own larger buildings. Contact Mike Nichol at 250.519.2300 (1.888.595.5212) mnichol@megsonfitzpatrick.com www.megsonfitzpatrick.com

PENDO

Landlords & Property Managers, say hello to Pendo! The super intuitive platform to manage your rentals. Pendo provides you with a simple, all-in-one place to manage your rental properties, whether you’re overseeing one property or hundreds. Love Pendo? Current LandlordBC members receive a 10% discount on a monthly subscription and can save another 10% off an annual subscription. Visit www.pen.do/landlordbc to sign up for a 30-day free trial (no credit card needed!). contact@pen.do

YARDI BREEZE PREMIER

TELUS COMMUNICATIONS

The TELUS Partner Program is designed to give residents access to enhanced offers, savings and customer service. Building value for your company by pursuing the interest of residents via a partnership agreement with TELUS and ensuring residents in your building portfolio are informed of the latest offers and benefit from our most competitive rates. • • • • •

T V and streaming packages Mobility & phone plans Health & well-being services Home & online security Dedicated local customer service

Discover intuitive and powerful property management software designed for your business. This refreshingly simple platform helps you take your processes online, from marketing and leasing to operations and investment management. By leveraging the cloud, you can confidently stay connected with your tenants, staff and investors from anywhere. Learn more by visiting www.yardibreeze.ca amanda.moreira@yardi.com

Contact your TELUS Channel Manager today to learn more about NEW 2023 bulk T V and Internet options and to discuss the best partnership agreement available for your Property Management Company. Sarah.Ballantyne@Telus.com Pavan.Sandu@Telus.com Kayla.Bosch@Telus.com

2023 ANNUAL RESOURCE GUIDE | 9

2023 ANNUAL RESOURCE GUIDE

Landlord’s Checklist Application Received

Date:

Application Approved

Date:

Locks Changed *If requested, locks to the rental unit must be changed between tenancies. Date:

Security Deposit Requested *Landlords may request up to half of one month’s rent as security deposit. Date:

Amount:

Method of Request:

Security Deposit Paid *Tenants have 30 days from the date it is required to pay a deposit. Date:

Amount:

Method of Request:

Pet Damage Deposit Requested *Landlords may request up to half of one month’s rent as pet damage

deposit.

Date:

Amount:

Method of Request:

Pet Damage Deposit Paid *Tenants have 30 days from the date it is required to pay a deposit. Date:

Amount:

Method of Request:

Pet Agreement *It is recommended that pet agreement be signed for each pet a landlord is allowing the

tenant to keep.

Pet Type/Name:

Date Signed:

Pet Type/Name:

Date Signed:

Pet Type/Name:

Date Signed:

Tenancy Agreement Signed *The agreement should be signed as soon as possible and before the tenant

moves in.

Date Signed: 1 For the use of LandlordBC members only. If you are not a member of LandlordBC, any review, dissemination or copying of this document or the information it contains is prohibited. 10 | 2023 ANNUAL RESOURCE GUIDE

It's time...

Quick, competitive quotations Direct to owner, GC or envelope consultant

LOWER MAINLAND

604-291-6751

VANCOUVER ISLAND/OKANAGAN

1-866-291-6751

Email: retrowindow@telus.net | Fax: 604-291-6750

2023 ANNUAL RESOURCE GUIDE Tenancy Agreement Served * Landlords must provide a copy of the signed agreement no later than 21

days after entering into a tenancy.

Date:

Method of Service:

Email as a Method of Service *Email may be used as a method of service in a tenancy, but the email must be provided with the express intention that it be used a method of service. This can be done on the tenancy agreement or a separate form. Date:

Form Used:

Condition Inspection (Move-In) Scheduled *Landlords must make at least two attempts to schedule a

condition inspection.

Date of Inspection by Agreement:

Communication Method:

Date of Inspection by Notice:

Method Served:

Condition Inspection (Move-In) Completed *The inspection should be completed with the tenant present but before their belongings are moved into the unit. Date of Inspection: Condition Inspection (Move-In) Served *Landlords must provide tenants with a copy of the move-in inspection no later than 7 days after the inspection is completed. Date:

Method of Service:

Rent Increases *Rent may be increased no earlier than 12 months since the rent was established or last

increased.

Date Served:

Method of Service:

Effective Date:

Date Served:

Method of Service:

Effective Date:

Date Served:

Method of Service:

Effective Date:

Date Served:

Method of Service:

Effective Date:

Date Served:

Method of Service:

Effective Date:

End of Tenancy Served/Received Date:

Form Used 2

For the use of LandlordBC members only. If you are not a member of LandlordBC, any review, dissemination or copying of this document or the information it contains is prohibited. 12 | 2023 ANNUAL RESOURCE GUIDE

2023 ANNUAL RESOURCE GUIDE Method of Service:

Effective Date:

Condition Inspection (Move Out) Scheduled *landlords must make at least two attempts to schedule a

condition inspection.

Date of Agreed Upon Inspection Date:

Communication Method:

Date of Inspection by Notice:

Method of Service:

Condition Inspection (Move-Out) Completed *The inspection should be completed with the tenant present but after their belongings are moved out of the unit. Date of Inspection: Condition Inspection (Move-Out) Served *Landlords must provide tenants with a copy of the move-out inspection no later than 15 days after the later of the date the inspection is completed, and the forwarding address is provided. Date:

Method of Service:

Forwarding Address Received

Date:

Deposits *At the end of the tenancy landlords must deal with any deposits no later than 15 days after the later of the date the tenancy ended, and the forwarding address is provided. It is important to remember that if the tenant only agrees to a partial deduction of the deposit a landlord must either return or apply to retain the remainder within the 15-day timeframe. Deposits and Interest *Landlords must determine if there is any interest owed on the security or pet deposit.

This can be done by using the RTB’s interest calculator here: http://www.housing.gov.bc.ca/rtb/WebTools/InterestOnDepositCalculator.html

Security Deposit Interest:

Pet Deposit Interest:

Returned Date:

Method of Payment:

Method of Service:

Signed Consent to Retain Date:

Form Used:

Applied Through Dispute Resolution Date of Application:

3 For the use of LandlordBC members only. If you are not a member of LandlordBC, any review, dissemination or copying of this document or the information it contains is prohibited. 14 | 2023 ANNUAL RESOURCE GUIDE

Providing the best repiping solutions means everything to us because it means everything to you.

BMS Plumbing & Mechanical is the best solution to your plumbing problems. Family owned and operated, we has been repiping throughout the Lower Mainland since 1986. Having pioneered and implemented innovative systems, we consistently deliver the highest quality service both on time and on budget. BMS takes your project from planning stages to the finished project, while ensuring your experience is stress free.

1263 Clark Drive Vancouver, BC V5L 3K6

t. 604.253.9330 f. 604.253.9340

Info@bmsgroup.ca www.bmsgroup.ca

2023 ANNUAL RESOURCE GUIDE

LANDLORDBC GROUP PROGRAMS

We have partnered with respected service providers to develop various money-saving programs that members can take advantage of. For more information on these programs visit the members only section of the LandlordBC website.

ENERGY EFFICIENCY – OPERATION CO$T-CUTTER

Numerous inefficiencies in your building lead to increased energy consumption and increased utility bills. LandlordBC, in partnership with industry recognized energy efficiency experts, FortisBC, BC Hydro, FRESCo, and other stakeholders, is leading an initiative called “Operation Cost-Cutter” wherein we will work with owners and property managers to identify areas where you can take advantage of incentives and develop and execute other energy efficient measures to support the efficient use of natural gas and electricity in your multi-family building. To learn more contact David Hutniak at davidh@landlordbc.ca

WASTE DISPOSAL – WASTE CONNECTIONS OF CANADA

LandlordBC is pleased to provide a waste management group program to our members. We have partnered with the third largest non-hazardous solid waste solutions provider in North America, to deliver a cost-effective garbage collection solution exclusive for our members. For more information contact Tomas Hansen at Waste Connections at tomas.hansen@wasteconnections.com

INSURANCE - MEGSON FITZPATRICK AND BFL CANADA INSURANCE SERVICES INC.

LandlordBC provides all members with the opportunity to save on property insurance via our two recommended insurance brokers. We offer a group program designed specifically for owners with buildings that have 10 or fewer self-contained units via our partner Megson Fitzpatrick. For those members who own/operate buildings with more than 10 units, BFL Canada offers Apartment Protect to meet your insurance needs. For more information on building insurance contact Mike Nichol at Megson Fitzpatrick Insurance Services mnichol@ megsonfitzpatrick.com, and for information on Apartment Protect contact Paul Murcutt at BFL pmurcutt@bflcanada.ca.

HOME IMPROVEMENT & CONSTRUCTION PRODUCTS - HOME DEPOT

Partnering with a national home improvement and construction products and services retailer, we offer exclusive access to their Contractor Program. No matter how big or small your project, you can earn quarterly rebates and access volume pricing. More information can be found in the members only section of landlordbc.ca

16 | 2023 ANNUAL RESOURCE GUIDE

2023 ANNUAL RESOURCE GUIDE

PREFERRED PROVIDER LEGAL PROGRAM HADDOCK & COMPANY

LandlordBC members are automatically entitled to take advantage of our preferred-provider legal program. This program provides you with preferred rates for access to senior associates at a designated law firm positioned to assist you, regardless of where you are located in the province. This program is designed for members who have a specific question or problem regarding landlord/tenant issues that requires the intervention by a legal professional.

TENANCY FORMS – PENDO

With professionally drafted proprietary tenancy forms (including applications, agreements, and condition inspection reports) you have the documentation you need when you need it. LandlordBC’s proprietary forms can be accessed via the secure online platform, Pendo. Visit www.pen.do/landlordbc to get started. For more information visit the members only section of landlordbc.ca

Contact Grant Haddock, Haddock & Company at cgh@haddock-co.ca.

CREDIT CHECKS - RENT CHECK We partnered with RentCheck to help property owners and managers vet prospective tenants with affordable, accessible, credit checks from Equifax and TransUnion. At $8.00 for the basic credit check and $13 for a full model report, and no application or enrollment fees, you save over 80% per report. The reports are instant and accessible online 24/7. Visit the RentCheck website at rentcheckcorp.com

2023 ANNUAL RESOURCE GUIDE | 17

2023 ANNUAL RESOURCE GUIDE

LANDLORDBC 2023 QUICK REFERENCE 2023 INCREASE PERCENTAGE: 2% Rent increases require three months notice and cannot be effective less than 12 months since the last increase or the date the rent was established. Security and Pet Damage Deposits Period

Interest Rate

2023

1.95%

2009 - 2022

0.00%

2008

1.50%

2007

1.50%

2006

0.50%

2002 - 2005

0.00%

2001

3.00%

2000

2.00%

Interest on deposits is calculated from the date the deposit is taken to the date it is received by the tenant. Landlords and tenants should utilize the easy to use Deposit Interest Calculator on the RTB website. Example Deposit: $500 taken by the landlord January 1, 2021 and received by the tenant March 24 2023. The total that should be returned is $502.22 based on the $2.22 of interest that is owed on the deposit. 2021 $500.00: $0.00 interest owing (0% rate for 100.00% of year) 2022 $500.00: $0.00 interest owing (0% rate for 100.00% of year) 2023 $500.00: $2.22 interest owing (1.95% rate for 22.74% of year)

HANDLING OF DEPOSITS AT THE END OF TENANCY At the end of the tenancy if the tenant has provided a forwarding address the landlord must deal with the deposit in one of three ways within 15 days of the later of the day the tenancy ends or the date the forwarding address was provided. The three options are:

• Return the Deposit. • Obtain consent to retain all or part of the deposit. • Apply to the RTB through their Dispute Resolution Process. Tenants have one year from the date the tenancy ends to provide a forwarding address. Arbitrators may only apply the Pet Damage Deposit to pet damage.

NOTICE OF ENTRY Landlords must provide 24 hours notice to enter a tenant’s unit and are allowed to enter up to once a month for regular inspections. Landlords should take into consideration the method of service used as that may add time to their notice. For example, if a notice is posted on the tenants door, the notice is considered received three days later and the landlord may enter 24 hours from then. Landlords may also obtain consent from their tenant to enter their unit not more than 30 days before entering.

METHODS OF SERVICE When serving notices, whether it’s a notice of entry, rent increase, end of tenancy or anything else, landlords must consider the method of service they are using both to ensure it’s a valid method and what the delay for service may be.

Method

It’s considered received…

Give a copy directly to the tenant

Same day

Send a copy by registered or regular mail to the address of the rental unit if the tenant still lives there or to the forwarding address provided

5 days later when the tenant does not say or show that they received it on an earlier date

Attach a copy to the door or other noticeable place at the address where the tenant lives

3 days later when the tenant does not say or show that they received it on an earlier date

Leave a copy with an adult (19 years or older) who apparently lives with the tenant (landlords should note the name of the person)

Same day

Leave a copy in a mailbox or mail slot at the address where the person lives

3 days later when the tenant does not say or show that they received it on an earlier date

18 | 2023 ANNUAL RESOURCE GUIDE

2023 ANNUAL RESOURCE GUIDE Method

It’s considered received…

Fax a copy to the contact number provided by the tenant

3 days later when the tenant does not say or show that they received it on an earlier date

Email a copy to the email address provided by the tenant.

3 days later when the tenant does not say or show that they received it on an earlier date

*Note - email can only be used if a party has provided an email address specifically for service. In any other way that is ordered by the Residential Tenancy Branch

Determined by the Residential Tenancy Branch

Slide a copy under the tenant’s door

Not considered served – this is an unacceptable method

Using text messaging or social media messaging service

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RESIDENT CARETAKER MINIMUM WAGE

For a building with nine to 60 residential suites:

The minimum wage for resident caretakers is a monthly wage based on the number of suites in the building. Please note that there are generally minimum wage increases effective in June of each year. LandlordBC will ensure our members are updated on the 2023 rate as soon as it is available.

June 1, 2021 – $912.28 per month plus $36.56 for each suite June 1, 2022 – $937.82 per month plus $37.58 for each suite For a building with 61 or more residential suites: June 1, 2021 – $3,107.42 per month June 1, 2022 – $3,194.43 per month

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2023 ANNUAL RESOURCE GUIDE | 19

2023 ANNUAL RESOURCE GUIDE

CMHC RENTAL MARKET REPORT Canada Overview, Vancouver and Victoria Market Insights Excerpts reprinted with permission.

The Rental Market Report provides in-depth analysis for major centres across Canada. This report is released annually and uses data from CMHC’s Rental Market Survey and Condominium Apartment Survey. This analysis provides insights on trends and conditions in Canada’s primary and select secondary rental markets. This includes reviews of rents and vacancy rates relative to supply and demand and highlights rental affordability challenges across markets.

CANADA OVERVIEW

HIGHLIGHTS

PURPOSE BUILT RENTAL MARKET

Growth in demand outpaced strong growth in supply, pushing the vacancy rate for purpose-built rental apartments down from 3.1% to 1.9%. This was the vacancy rate’s lowest level since 2001. Rent growth, for its part, reached a new high.

Vacancy Rate

1.9%

Average Two-Bedroom Rent $1,258 UP BY

5.6%

CONDOMINIUM APARTMENT MARKET Vacancy Rate

1.6%

Average Two-Bedroom Rent

$1,930

20 | 2023 ANNUAL RESOURCE GUIDE

Rental demand surged across the country. This was a reflection of higher net migration and the return of students to on-campus learning. Another factor was higher mortgage rates, which drove up already-elevated costs of homeownership. Despite higher overall supply, the share of rental units that are affordable for the lowest-income renters is, in most markets, in the low single digits or too low to report. This is especially true in Ontario and British Columbia (B.C.). New data: Average rent growth for 2-bedroom units that turned over to a new tenant was well above average rent growth for units without turnover (18.2% vs. 2.8%). This increased affordability challenges.

2023 ANNUAL RESOURCE GUIDE

% 5.0 4.5 4.0 3.5

Average VR (1990 –2021) = 3.2%

3.0 2.5 2.0 1.5

2022 VR = 1.9% 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Average vacancy rate (1990–2022)

Vacancy rate

Source: CMHC Canada total includes all centres of 10,000+ population.

Figure 2

demand (measured as the growth in occupied rental units) and the growth of supply (the increase in Toronto’s rental universe). This gap helped drive the large vacancy rate decline in Toronto.

Strong growth in supply was outpaced by stronger growth in demand in most centres, for purpose-built rental apartments in 2022

CANADA

Halifax

Québec

Montréal

Gatineau

Ottawa

Toronto

Kingston

London

Windsor St. CatharinesNiagara

Peterborough

KCW

Change in Universe (%)

Belleville

Greater Sudbury

Hamilton

Regina

Winnipeg

Saskatoon

Calgary

12 10 8 6 4 2 0 -2 -4 Edmonton

That said, rental demand was stronger. The number of occupied units increased by about 79,000 units (+3.8%). This increase drove the national vacancy rate down to 1.9%, ending a 2-year streak of stability at historically average levels (figure 1).

In 2022, Canada's purpose-built rental apartment vacancy rate fell to its lowest level since 2001

Victoria

Rental supply increased sharply between October 2021 and October 2022. This increase was measured by growth in the rental market universe, which went up by about 55,000 purpose-built rental apartments (+2.6%). This was the strongest rate of increase since 2013, reflecting elevated supply growth in some large markets. A notable example was the record-high increase in Vancouver.

Figure 1

Vancouver

VACANCY RATE AT A NEAR HISTORIC LOW

Change in Occupied Units (%)

Source: CMHC Canada total includes all centres of 10,000+ population. * Kitchener-Cambridge-Waterloo.

RENTAL MARKET REPORT — JANUARY 2023

2023 ANNUAL RESOURCE GUIDE | 21

The divergence between vacancy rates among Canada’s demand (measured as the growth in occupied rental units) 3 largest markets reflects differences in their gaps between and the growth of supply (the increase in Toronto’s rental demand growth and supply growth. As figure 2 shows, universe). This gap helped drive the large vacancy rate decline Toronto posted the largest gap between the growth of GUIDE in Toronto. 2023 ANNUAL RESOURCE

Figure 2

Strong growth in supply was outpaced by stronger growth in demand in most centres, for purpose-built rental apartments in 2022

Change in Universe (%)

CANADA

Halifax

Montréal

Québec

Gatineau

Ottawa

Toronto

Kingston

London

Windsor St. CatharinesNiagara

Peterborough

Belleville

KCW *

Greater Sudbury

Hamilton

Winnipeg

Regina

Saskatoon

Calgary

Edmonton

Victoria

Vancouver

12 10 8 6 4 2 0 -2 -4

Change in Occupied Units (%)

Source: CMHC Canada total includes all centres of 10,000+ population. * Kitchener-Cambridge-Waterloo.

The decline in the national vacancy rate RENTAL MARKET REPORT — JANUARY 2023reflected widespread tightening across Canada’s rental markets. Only 5 of the 37 census metropolitan areas (CMAs) surveyed reported significantly higher vacancy rates in 2022 than in 2021. Declining rates in Canada’s three largest rental markets of Montréal, Vancouver and Toronto reflected the national result. Toronto reported a particularly sharp decline.

7 by mortgage • a higher overall propensity to rent (caused

The divergence between vacancy rates among Canada’s 3 largest markets reflects differences in their gaps between demand growth and supply growth. As figure 2 shows, Toronto posted the largest gap between the growth of demand (measured as the growth in occupied rental units) and the growth of supply (the increase in Toronto’s rental universe). This gap helped drive the large vacancy rate decline in Toronto.

• higher interprovincial migration; and • stronger employment stemming from higher commodity

HIGHER NET MIGRATION AND COSTS OF HOMEOWNERSHIP ARE AMONG THE DRIVERS OF HIGHER RENTAL DEMAND Strong growth in rental demand across the country reflected:

• significantly higher net migration, as flows continued to

benefit from relaxed COVID-related travel restrictions. (New immigrants have a high tendency to rent);

• stable employment conditions for those aged 15–24,

supporting demand from young households, which also have a higher tendency to rent; and

22 | 2023 ANNUAL RESOURCE GUIDE

rate increases and relatively high prices, which increased the costs of transitioning to homeownership).

These drivers were widespread geographically. However, every rental market is different, and the impacts of these drivers will vary among them. In the Prairies, for example, rental demand has also benefitted from:

prices.

Ontario, B.C. and Québec saw the highest flows of new immigrants. This flow placed additional demand pressures on their local markets. The return of students to on-campus learning was also particularly important in centres with large higher-learning sectors. These and other nuances impacting local markets are explained in greater detail in the market reports. Higher mortgage rates and elevated price levels have made homeownership more expensive in 2022. These increased costs supported rental demand by making it harder and less attractive for renters to transition to homeownership. The decline in turnover rates observed since the previous survey is consistent with increased difficulty in transitioning to homeownership. The national turnover rate fell from 15.5% in 2021 to 13.6% in 2022. A lower turnover rate indicates a reduced willingness of households to vacate a rental unit. This contributes to lower overall vacancy rates and tighter rental markets.

2023 ANNUAL RESOURCE GUIDE RENT GROWTH REACHED A NEW HIGH DUE TO TIGHTER RENTAL MARKETS Growth in the average rent for 2-bedroom purpose-built apartments common to 2 consecutive surveys is known as “same-sample rent growth.” For apartments common to the October 2021 and October 2022 surveys, same-sample rent growth accelerated sharply. It rose to 5.6% from 3% over the previous 12-month period. This is a new annual high, well above the 1990-to-2022 average of 2.8%. Higher rent-growth was widespread geographically, with particularly large jumps observed in Vancouver and Toronto. This reflects higher flows of immigrants to these centres, among other factors discussed in the market reports. Result: the average rents for 2-bedroom purpose-built apartments in Vancouver ($2,002) and Toronto ($1,779) continue to be the highest in the country. They’re well above the national average of $1,258.

NEW RENTERS AND LOW-INCOME RENTERS FACE EVEN TIGHTER MARKET CONDITIONS Average rent growth for purpose-built, 2-bedroom units that turned over to a new tenant was 18.3%, well above the 2.9% rent growth for units without turnover. This reflects the fact that, once a tenant vacates a unit, landlords are generally free to increase asking rents to current market levels. Landlords

can also take the opportunity to renovate between tenants. In doing so, they raise unit quality and can then ask for higher rents from new tenants. Among the three largest markets, Toronto reported the widest gap between rent growth for units that turned over and rent growth for units without turnover. Vancouver followed, and Montréal had the narrowest gap of the 3:

• Toronto (29.1% rent growth for turnover units vs. 2.3% for non-turnover units)

• Vancouver (23.9% vs. 3.9%) • Montréal (14.5% vs. 3.5%)

2023 ANNUAL RESOURCE GUIDE | 23

2023 ANNUAL RESOURCE GUIDE Lower-income renters also tend to face greater affordability challenges than do higher-income renters. The reason: very low stocks of rental units that are affordable for people in lower income ranges. An affordable dwelling is one where the renter household is spending no more than 30% of its gross income on rent. Using that benchmark, we calculate the share of the rental universe that would be affordable at different income levels. For the bottom 20% of income earners in most rental markets, the share of rental units that are affordable is much less than 20%. In many centres, this affordable share is too small to meet statistical reporting standards. Markets in Québec are a major exception to this trend, followed (distantly) by markets in the Prairies. Overall affordability conditions were also stressed by inflation. The 12-month change in the all-items Consumer Price Index stood at 6.9% in October 2022. This growth outpaced growth in the average hourly wage (5.6%) over the same period. The resulting pressure on real household wages would likely have increased the housing affordability challenges faced by renters.

RENTAL CONDOMINIUM APARTMENT MARKETS REMAINED TIGHT DESPITE HIGHER SUPPLY Rented condominium units play a significant role in the supply of rental housing. That’s why we also survey condominium apartments offered for rent on the secondary rental market in 17 centres.

In 2022, rental condominiums accounted for 19.3% of the total stock of rental units across these centres. (The total stock of rental units is the sum of the purpose-built rental apartment universe and the rental condominium apartment universe.) This share was up from 18.6% in 2021, reflecting growth in the condominium rental universe of 7.2% in 2022. In some of Canada’s largest centres, the share of the rental stock accounted for by condominiums remained well above the national average in 2022. Vancouver was the leader (with 42.5% of its rental stock made up of condominiums), followed by Calgar y (37.5%) and Toronto (34%). Centres in Québec generally repor ted smaller shares, including Montréal at 6.7%. The average vacanc y rate for rental condominiums remained low, at 1.6%. In a strict statistical sense, this is essentially unchanged from 2021. The average rent for a 2-bedroom rental condominium increased significantly from $1,771 to $1,930. Markets remained tight despite grow th in supply. The tightness of both the rental condominium and purposebuilt rental markets therefore had a common driver: the outpacing of strong supply grow th by even stronger demand grow th. These results reinforce the urgent need to accelerate housing supply and address supply gaps to improve housing af fordabilit y for Canadians. We encourage you to refer to our Housing Shor tages in Canada: Solving the Af fordabilit y Crisis2 repor t. There, you can find estimates of the size of these gaps and detailed analysis of their causes and consequences.

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2023 ANNUAL RESOURCE GUIDE

VANCOUVER

Eric Bond, Senior Specialist, Market Insights

PURPOSE BUILT RENTAL MARKET Vacancy Rate

0.9%

Average Two-Bedroom Rent $2,002 UP BY

5.7%

CONDOMINIUM APARTMENT MARKET Vacancy Rate

2.2%

Average Two-Bedroom Rent

$2,504

HIGHLIGHTS The purpose-built rental apartment vacancy rate decreased from 1.2% in 2021 to 0.9% in 2022. Higher homeownership costs and migration to the region led rental demand to increase faster than supply. Asking rents for vacant units are now, on average, 43% higher than those paid for occupied units. This represents a strong disincentive to moving for existing tenants, resulting in lower turnover. The tightening conditions caused rent growth to accelerate to 6.3% overall. New renters paid, on average, 24% more than the previous tenant for 2-bedroom units rented in 2022. Important imbalances exist in the Vancouver rental market. Our data show that lower-income households face significant challenges finding units that they can afford.

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2023 ANNUAL RESOURCE GUIDE existing renter households to move to homeownership. The borrowing capacity of a worker aged 25 to 54 earning the average wage in the Vancouver CMA fell by nearly a quarter, or about $100,000, in 2022. Entr y-level home prices haven’t declined as fast as buying power, meaning many prospective homebuyers continue to rent.

SPREAD BETWEEN MARKET RENTS FOR VACANT UNITS AND THOSE PAID FOR OCCUPIED UNITS WIDENS

The purpose-built rental universe increased by a record 3,805 units (+3.3%) following elevated construction of new units in recent years. The number of condominium apartments offered as longterm rentals increased by 7,850 units (+9.8%). The increase in supply contributed to the rental condominium segment having a higher vacancy rate (2.2%) than the purpose-built rental segment (0.9%).

VACANCY RATES FALL BELOW 1% DUE TO HIGHER DEMAND The rental market tightened in the Vancouver census metropolitan area (CMA) in 2022. Following a surge in international migration and homeownership costs, the overall vacancy rate for purpose-built apartments fell to 0.9%. As part of this broad increase in demand, vacancy rates decreased across market segments and regions. The only exceptions were select submarkets where significant new supply was added, such as:

• District of North Vancouver (3%) • Kerrisdale neighbourhood in the City of Vancouver (2.5%) Many of the new units in these areas have high rents. The higher vacancy rates suggest there’s likely price sensitivity among renters. The tightening rental market in the Vancouver CMA is in line with other large centres in Canada. In the Toronto CMA, vacancy rates also fell due to increased migration and homeownership costs.

INCREASE IN MIGRATION AND HOMEOWNERSHIP COSTS DRIVES RENTAL DEMAND Migration to the Vancouver CMA from both international and domestic origins contributed to growth in rental demand. Arrivals of international immigrants to British Columbia doubled in the first half of 2022. Most of these immigrants settled in Metro Vancouver. The reopening of international borders also contributed to an increase in arrivals of nonpermanent residents. This group includes international students, many of whom rent. Increases in mortgage interest rates limited the ability of 26 | 2023 ANNUAL RESOURCE GUIDE

The average asking rent for vacant units was 43% higher than the overall average rent for occupied units in the Vancouver CMA. This was significantly higher than the 10% gap observed in 2021, as the average asking rent for vacant units soared in 2022. While some new units with high rents are currently vacant, an influx of such units wasn’t the main contributor to higher asking rents. For existing tenants paying rents below market value, higher market rents are a significant disincentive to moving. After several years at an already low level, the turnover rate fell further to 10.7% in 2022. Fewer units coming to market creates a more challenging environment for new renters. The market can’t accommodate as many moves as before, leading to higher rents for those units that do come to market.

RENT GROWTH ACCELERATES WITH TURNOVER OF UNITS TO NEW TENANTS The change in rent for the same apartment between two consecutive surveys, the same-sample rent change, is an important rental market indicator. Average same-sample rents surged 6.3% in 2022, well ahead of the 2.1% increase in 2021. Mirroring the increase in rental demand, the increase in rents was broad-based across apartment types (number of bedrooms) and geographic areas. New leases are formed under current market conditions. Due to rent control, existing leases reflect market conditions in the past. This results in a gap between the overall average rent paid and current market rents. Our new data on the rent increase at turnover is one way to observe this gap. Two-bedroom units that turned over were re-leased at a rent that was 23.9% higher, on average. In contrast, rents increased 3.9%, on average, for 2-bedroom units that didn’t change tenant between 2021 and 2022. Under tenant-based rent guidelines imposed in B.C., the allowable rent increase for existing tenants was 0% in 2021 and 1.5% in 2022. The rent increase for units that didn’t turn over can vary from the allowable amount. This is because of supplemental increases that are allowed for capital improvements to the structure. When a unit turns over to a new tenant, the landlord is free to set a new rent amount at the market level.

RECORD INCREASE IN THE SUPPLY OF PURPOSEBUILT RENTAL UNITS Despite the observed decline in the vacancy rate, the universe of purpose-built rental apartments increased by 3,805 units

2023 ANNUAL RESOURCE GUIDE (+3.3%). This represents the highest annual increase among available records since 1990. Four submarkets combined to account for 87% of the increase:

• City of Vancouver: 1,359 units (+2.3% universe growth rate) • Tri-Cities: 843 units (+17.9%) • City of North Vancouver: 666 units (+10.8%) • District of North Vancouver: 446 units (+26.2%) The increase results from the elevated number of new rental units started over the past few years now coming to market. Rental starts surged 43% year-over-year over the first 3 quarters of 2022, meaning completions of new rental supply will be significant in the years ahead. However, increases in financing costs will likely slow additional rental starts in 2023.

NEWLY COMPLETED UNITS HAVE RENTS SIMILAR TO CURRENT ASKING RENTS FOR VACANT UNITS Units in new structures completed in the past 3 years had higher vacancy rates than units in structures of all ages. Interestingly, average rents for new 2-bedroom units ($2,823) were nearly identical to the asking rent ($2,865) for vacant 2-bedroom units of all ages. Rental demand is such that owners of existing units can, in some cases, seek rents that are equal to those for new units.

AVAILABILITY OF AFFORDABLE PURPOSE-BUILT RENTAL STOCK IS A CHALLENGE FOR MANY The tightening conditions reinforced existing imbalances in the Vancouver rental market. Our data show that

lower-income households face significant challenges in finding units that they can afford:

• Less than 1/3 of market purpose-built rental units are affordable to households earning less than $55,000 per year.

• Only 1 in 200 units are affordable to renter households with the lowest 20% of incomes.

• Most of the lowest-priced units are small and would not be suitable for families.

GROWTH IN THE NUMBER OF RENTAL CONDOMINIUM APARTMENTS LEADS TO HIGHER VACANCIES The condominium apartment segment is an important source of rental supply for the region. The number of condominiums offered as long-term rentals increased by 7,850 units (+9.8%) in 2022. This growth included both newly constructed and existing units entering the rental market. Overall, the proportion of condominiums being rented long-term rose to 30.5%. With the increased supply of rental units, the condominium apartment vacancy rate rose to 2.2%. This contrasts with the purpose-built rental sector, where the apartment vacancy rate fell to 0.9%. Condominium rents are similar to those for new purpose-built rental units, which also have higher vacancies (2.7%) than the overall market. Renters seem to be willing to pay about the same for these 2 types of units, contributing to their similar market outcomes.

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2023 ANNUAL RESOURCE GUIDE | 27

2023 ANNUAL RESOURCE GUIDE

VICTORIA

Pershing Sun, Senior Analyst, Economics, Market Insights

PURPOSE BUILT RENTAL MARKET Vacancy Rate

1.5%

Average Two-Bedroom Rent $1,699 UP BY

6.7%

CONDOMINIUM APARTMENT MARKET Vacancy Rate

0.2%

Average Two-Bedroom Rent

$2,321

HIGHLIGHTS The vacancy rate rose slightly thanks to expansion of the rental apartment stock, although the rental townhouse stock continued to shrink. Rent growth of purpose-built rental apartments peaked at 7.7%, driven by high turnover, especially for newer units. Strong rent growth exacerbated the shortages of affordable units, particularly for low-income households in need of larger units. Record-high immigration and a stable job market brought rental demand back to the city center.

RENTAL MARKET CONDITIONS LOOSENED SLIGHTLY In 2022, the rental market in the Victoria census metropolitan area (CMA) loosened slightly in both the purpose-built rental and condominium rental segments. However, at 1.5%, the vacancy rate of purpose-built rental units remained one of the lowest in Canada, albeit a slight improvement from 1% in 2021. The condominium rental vacancy rate increased from 0% to 0.2%. This was attributable to expansions of the stock in 28 | 2023 ANNUAL RESOURCE GUIDE

both segments, which slightly relieved the tight rental market conditions. Many par ts of the CMA saw various degrees of higher vacancies. Contrar y to 2021, the vacanc y rate in the Cit y of Victoria (1.2%), was lower than in the outskir ts (1.6%). As workplaces began to adopt hybrid work schedules, demand returned to the urban area. The Westshore area saw the largest jump in the purposebuilt rental apar tment vacanc y rate, from 0.4% in 2021 to 1.5% in 2022. With most of the CMA’s rental construction concentrated in the area, the average rent of purpose-built rental apar tments in Westshore remained the highest in the CMA . This appeared to have tamed demand. Renters likely traded newer amenities for af fordabilit y, as the cost of living rose significantly in 2022.

RENT GROWTH ACCELERATED Record-breaking rent grow th occurred in the Vic toria CMA in 2022. The average rent for purpose-built rental apar tments increased by 7.7% in 2022, the fastest grow th since 1991. This was driven by strong rent increases in units that were turned over to new tenants.1 A s an example, a turnover 2-bedroom apar tment was rented at a 33% higher rent, on average, than an occupied unit in the same building. Struc tures built af ter 2005, which are generally more expensive, had turnover rates t wice as high as those for older apar tments. A s a result, high turnover among newer units led to signif icant rent increases for these units, which ultimately contributed to the overall rent grow th. As a result, renters were less likely to move, as evidenced by the lower turnover rate overall, unless moving out of the CMA. In fact, areas north of the CMA, such as Duncan and Parksville, saw lower vacancy rates in 2022. These more affordable rental markets may have absorbed some demand from Greater Victoria.

2023 ANNUAL RESOURCE GUIDE UNEVEN GROWTH IN RENTAL SUPPLY BETWEEN APARTMENTS AND TOWNHOUSES A much-needed increase in apartment supply occurred in the Victoria CMA, with 1,411 units added to the purposebuilt rental apartment stock, and 229 units added to the condominium apartment stock. Both sectors grew by more than twice what they did in 2021. Unlike in 2021, there were significantly fewer purposebuilt rental apartments removed from the stock as a result of demolitions, conversions or renovations. Many units taken down for renovation returned to the market in 2022. This, along with newly completed rental constructions, helped the growth in rental stock seen in 2020 resume. Priced at a higher rent level than before, these newly added units also contributed to the rapid rent growth. Conversely, the Victoria CMA lost 83 (12%) purpose-built rental townhouses in 2022. Most of the losses were in Saanich/ Central Saanich, which provides about half of the CMA’s rental townhouses. This resulted in the vacancy rate of 3-bedroom townhouses dropping from 6.2% to 3.5% in the area, one of the very few rental segments that tightened.

federal government’s immigration targets are set progressively higher each year until 2025. Victoria’s job market improved in 2022, with 6,200 jobs added between January and October. Unlike in 2021, most of the new jobs were part-time positions. Part-time workers disproportionately rent, which likely contributed to greater rental demand. The job vacancy rate (percentage of unfilled positions) reached a record high in Q2 in Greater Victoria, exceeding lower mainland and B.C.’s overall rate. If the labour shortage continues, wages may rise (Victoria’s average wage offered has been declining since Q2 2021). Higher wages may boost rental demand. However, rental affordability will likely remain a challenge, especially as rent growth outpaces income growth for many in the CMA.

HIGHER DEMAND FOR AFFORDABLE RENTALS Vacancy rates of units that are considered affordable to many households remained below 1%:

• For households earning less than $49,000 per year, affordable units had a vacancy rate of 0.4%.

• 3-bedroom units affordable to those earning less than $75,000 per year was 0.8%.

HIGH IMMIGRATION AND STABLE JOB GROWTH DROVE DEMAND

• Only a third of the purpose-built rental units were affordable

B.C.’s population grew at a record pace in 2022. As borders reopened, immigration recovered as the main driver of population growth in B.C. In Q2 2022, B.C.’s population grew by 45,515,2 the highest quarterly increase since the 1970s. Newcomers will likely continue to drive rental demand, since the

In a market with record-high rent increases, these results highlighted the challenge for low-income households, especially larger households that require more than 1 bedroom. The supply of af fordable and suitable rental options is still not meeting demand in the Vic toria CMA .

for households earning less than $49,000 per year.

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2023 ANNUAL RESOURCE GUIDE | 29

2023 RECOMMENDED TRADES AND SUPPLIERS - MAINLAND ACCESS CONTROL KEY FOB Vandelta Communication Systems Ltd.(VDC) Christopher Rae (604) 732-8686 vandelta.com ACCOUNTING D&H Group LLP Arthur Azana (604) 731-5881 dhgroup.ca Smythe LLP Daniel Lai (604) 687-1231 smythecpa.com ADVERTISING - VACANCIES Yardi Breeze Premier Jasmin Rodas (800) 866-1124 yardibreeze.ca ADVERTISING & PROMOTION Places4Students.com Laurie Snure (866) 766-0767 Places4Students.com AIR CONDITIONING Reliance Home Comfort Dan Harvey (416) 707-5964 reliancehomecomfort.com APPLIANCE - RENTALS Coinamatic Canada Inc. Lyle Silverstein (604) 270-8441 coinamatic.com Penguin Appliances Sales & Services Inc. Harb Sangha (604) 451-4411 penguinappliances.com APPLIANCE - SALES & SERVICE Coinamatic Canada Inc. Lyle Silverstein (604) 270-8441 coinamatic.com Penguin Appliances Sales & Services Inc. Harb Sangha (604) 451-4411 penguinappliances.com Trail Appliances Catherine Maxwell (604) 838-3385 trailappliances.com APPRAISAL - INSURANCE Normac Nicole Daniels (604) 221-8258 normac.ca ASBESTOS REMOVAL BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com BUILDING ENVELOPE ATRIA Building Solutions Wojtek Ulasewicz (604) 837-8813 atriaconstruction.ca Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca BUILDING MANAGEMENT Greater Vancouver Home Services Ltd. Shawn Stevens (778) 727-2888 greatvancouverhomeservices.com

CLEANING - JANITORIAL SERVICES Greater Vancouver Home Services Ltd. Shawn Stevens (778) 727-2888 greatvancouverhomeservices.com COLLECTIONS NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca CONTRACTORS BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com KS Maintenance LTD Teresa Cheung (604) 339-8223 ks-propertyservices.com Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca Vancouver General Contractors Hussain Khatheer (604) 430-3004 vancouvergeneralcontractors.com CREDIT REPORTS RentCheck Credit Bureau Brenda Maxwell (800) 661-7312 rentcheckcorp.com DEBTOR LOCATOR RentCheck Credit Bureau Brenda Maxwell (800) 661-7312 rentcheckcorp.com DECKS AND BALCONIES Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca DRAINAGE & SEWER Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca DRAPERIES AND BLINDS - SALES Westport Manufacturing Mary Mckinley (604) 261-9326 west-port.com DUCT CLEANING Air-Vac Services Canada Ltd. Brent Selby (604) 882-9290 airvacservices.com ELECTRICIANS Control Tech Electrical Greg Mitsiadis (604) 779-7176 contoltechelectric.com Evanson Electric Ltd. David Evanson (604) 657-7957 evansonelectric.com ELEVATOR Metro Atta Elevator Ltd Preet Binning (604) 569-2977 metroelevator.ca

ENERGY EFFICIENCY & CONSERVATION BC Hydro To learn more about energy savings opportunities go to bchydro.com FortisBC Energy Inc. Mel Tugade (888) 224-2710 fortisbc.com FRESCo Building Efficiency Jordan Fisher (778) 783-0315 frescoltd.com Yardi Breeze Premier Jasmin Rodas (800) 866-1124 yardibreeze.ca ENGINEERS FRESCo Building Efficiency Jordan Fisher (778) 783-0315 frescoltd.com Read Jones Christoffersen Ltd. Jason Guldin (250) 213-2520 rjc.ca ESTATE & SUCCESSION PLANNING Monarch Financial/Manulife Securities Inc. Richard Laurencelle (604) 681-2699 EV CHARGING STATIONS Sparkle Solutions Connie Goldman (866) 769-0680 sparklesolutions.ca EVICTION SERVICES Canadian Tenant Inspection Services Ltd. Anna Garnett (778) 846-9125 ctiservices.ca NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca EXTERIOR/ SIDING REPLACEMENT Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca FIRE PROTECTION & MONITORING Telus Communications Inc Sarah Ballantyne (250) 310-3343 telus.com FIRE PROTECTION, MONITORING & EQUIPMENT Community Fire Prevention Ltd. Jordan Kennedy (604) 944-9242 comfire.ca Vancouver Fire and Radius Security Angela Nottingham (604) 232-3473 vanfire.com FLOORING AND CARPETING Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca Mira Floors Limited Kevin Bergstresser (604) 856-4799 mirafloors.com

GUTTERS, SOFFITS & RAILING INSTALLATION Cambie Roofing Contractors Paul Skujins (604) 261-1111 cambieroofing.com

Lesperance Mendes Alex Chang (604) 685-3567 lmlaw.ca NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca Refresh Law Oscar Miklos (604) 800-8096 refreshlaw.ca

HEATING FUELS Columbia Fuels Nathan Dorie (877) 500-4328 columbiafuels.com

LIGHTING Control Tech Electrical Greg Mitsiadis (604) 779-7176 contoltechelectric.com

INSPECTIONS-TENANCY COMPLIANCE Canadian Tenant Inspection Services Ltd. Anna Garnett (778) 846-9125 ctiservices.ca

MEDIA MediaEdge Communications Dan Gnocato (604) 549-4521 mediaedge.ca

FOOD WASTE DISPOSER Super Save Group of Companies Danielle Johannes (604) 533-4423 supersave.ca

MORTGAGE FINANCING Citifund Capital Corporation Derek Townsend (604) 683-2518 citifund.com MORTGAGE FINANCING CMHC Eric Bond (604) 737-4161 cmhc.ca ONLINE PAYMENT SERVICE Yardi Breeze Premier Jasmin Rodas (800) 866-1124 yardibreeze.ca PAINT SALES Cloverdale Paint Dave Picariello (604) 551-8083 cloverdalepaint.com PAINTING SERVICE Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca Remdal Painting & Restoration Inc. Paul Maryschak (604) 882-5155 remdal.com PEST CONTROL Assured Environmental Solutions Brett Johnston (604) 463-0007 assuredenvironmental.ca Solutions Pest Control Ltd. Jason Page (604) 815-0093 PestSolutions.ca PIPE LINING/ RE-PIPING CuraFlo of Canada Ltd Randy Christie (604) 298-7278 curaflo.com PLUMBING/HEATING/BOILERS Allied Plumbing, Heating & Air Conditioning Lance Clarke (604) 731-1000 allied-plumbing.ca BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com Brighter Mechanical Bryn Werry (604) 279-0901 brightermechanical.com

This list is intended for use by the members of LandlordBC. It is distributed with the understanding that it does not constitute a recommendation or guarantee from LandlordBC. Rather it is consolidation of recommendations received by LandlordBC from its individual members. Although the information is intended to be beneficial, neither we nor any other party will assume liability for loss of damage as a result of reliance on this material.

30 | 2023 ANNUAL RESOURCE GUIDE

2023 RECOMMENDED TRADES AND SUPPLIERS - MAINLAND Cambridge Plumbing Systems Ltd. John Jurinak (604) 872-2561 cambridgeplumbing.com CuraFlo of Canada Ltd Randy Christie (604) 298-7278 curaflo.com Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca Manna Plumbing Ltd. Chris Kobilke (604) 710-3908 mannaplumbing.com Montalbano Plumbing Services Ltd. Andrea Giovanni (604) 444-0222 montalbano.ca Reliance Home Comfort Dan Harvey (416) 707-5964 reliancehomecomfort.com Viessmann Manufacturing Co. Inc. Glen Mellis (604) 533-9445 viessmann.ca Xpert Mechanical & JK Lillie Ltd. Kerry West (604) 294-4540 xpertmechanical.com PRINTING Citywide Printing Ltd Gordon Li (604) 254-7187 citywideprint.com PRIVATE INVESTIGATION AND SKIP TRACING NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca PROPANE Columbia Fuels Nathan Dorie (877) 500-4328 columbiafuels.com PROPERTY MANAGEMENT 88West Realty Ltd Shirin Saleh 88westrealty.com A A Property Management Ltd. Aaron Leung (604) 207-2002 aaproperty.ca Advent Real Estate Services Ltd. Michelle Farina (604) 736-6478 rentwithadvent.com Aedis Realty Azi Hosseini (778) 881-4414 azihomes.com Ambiance Property Management Inc. Deepak Kumar (604) 366-4959 ambianceproperty.ca Ami Dixon Property Manager Ami Dixon (604) 833-4144 Appelt Management Inc. Ryan Gray (250) 980-3577 risemanagement.ca Associa British Columbia, Inc.- RHOME Katie Khoo (604) 591-6060 rhomepm.ca

Associated Property Management (2001) Ltd. Rob Zivkovic (250) 712-0025 apmkelowna.com Atrium Pacific Properties Inc. Accounts Payable (250) 477-5353 atriumpropertymanagement.ca Barbican Property Management Dragana Lazic (604) 943-2203 Barbicanpm.ca Bayside Property Services Ltd. Lynda Creamer (604) 432-7774 baysideproperty.com Bayswater Projects Ltd Nicholas Wadsley (604) 720-0603 bayswater-projects.com BentallGreenOak (Canada) Limited Partnership Candace Le Roux (604) 646-2814 bentallgreenoak.com Birds Nest Properties Alvin Cheung (604) 260-9955 birdsnestproperties.ca Bodewell Realty Inc. Myra Rajan (604) 633-5511 bodewell.ca Bolld Real Estate Management Leo Chrenko (855) 266-8588 bolldpm.com Brightside Homes Ronald Singh (604) 684-3515 brightsidehomes.ca Casa Rental Management Tammy Diego-Mott (604) 273-6801 Cecilia Court Armida Cumberbirch Century 21 Energy Realty Ltd Mike Buburuz (250) 785-0021 c21energymanagement.ca Century 21 In Town Realty Michael La Prairie (604) 685-5951 century21vancouver.com CLV Group Michael Forani (613) 728-2000 clvgroup.com Cogir Real Estate Kevin Anderson (905) 434-2243 cogir.net Copper Ridge Court Vera Lloyd (250) 372-0829 Coronet Realty Ltd. Aaron Best (604) 298-3235 coronetrealtyltd.com Custom Realty Ltd. Jolene Foreman (604) 916-6345 custom-realty.ca Deecorp Properties Patricia Dee (604) 683-0002 Delta King Place Housing Society Lucy Borges (250) 632-6535 deltakingplace.ca Devon Properties Ltd. David Craig (250) 595-7000 devonproperties.com

Devonshire Properties Paola Lopez (604) 879-7368 devonshire-inc.com Dexter Realty/Dexter PM Gurm Pandher (604) 869-8226 dexterrealty.com Dorset Realty Group Canada Ltd. Damien Roussin 604-270-1711 ext. 111 dorsetrealty.com DPM Rental Management Ltd. Phillip Paull (604) 982-7051 DPMonline.ca Eagleson Properties Ltd. Katherine Eagleson (604) 879-1070 eaglesonproperties.com EasyRent Real Estate Services Ltd. Reception EasyRent (604) 662-3279 easyrent.ca Fireside Property Group Ltd Keith McMullen (403) 228-4303 firesidepropertygroup.com FirstService Residential Jaclyn Jeffrey (604) 683-8900 fsresidential.com GMC Projects Inc. David Milne (604) 717-4477 gmcprojects.com Greater Vancouver Tenant & Property Management Ltd. Keaton Bessey (604) 398-4047 gvantpm.com Green Door Property Management Jayde Cooke (250) 345-2133 Gulf Pacific Property Management Ltd. Terry Roberts (604) 990-1500 gulfpacific.ca GWL Realty Advisors Residential Inc. Michele Caley (587) 412-5583 gwlraresidential.com Hathstauwk Holdings Ltd. Terra Turton (604) 272-7626 Hathstauwk.com Hewett Homes Adrienne Hewett (604) 922-1934 hewetthomes.ca Holywell Properties Adam Major (604) 885-3460 holywell.ca HomeLife Benchmark Realty Corp. Rawad Najjar (604) 644-4491 homelifepropertyrentals.ca Hope Street Management Corp. Daria Vagner (604) 416-0042 hopestreet.ca Hugh & McKinnon Realty Ltd. Scott Higgins (604) 531-1909 hughmckinnon.com Hume Investments Ltd. Sally McIntosh (604) 980-9304 humeinvestments.com Hunter McLeod Realty Corp. Richard Anderson (604) 734-8860 hmrealty.bc.ca

JKS Realty & Property Management Jason Kahl jksrealty.ca L Bennett Consultants Lolly Bennett (604) 307-3080 Locarno Riley Mari Lougheed Enterprises Ltd. Andrew Statham (604) 980-0067 Macdonald Commercial R.E.S. Ltd. Tony Letvinchuk (604) 736-5611 macdonaldcommercial.com MacPherson Real Estate Ltd. Rob MacPherson (604) 605-2534 cbmre.ca Maple Leaf Property Management Apartments Melanie LeBar (604) 925-8215 Maxsave Real Estate Services Linda Stacey (250) 640-3471 maxsave.bc.ca Metro Vancouver Housing Corporation Farah Kassam (604) 432-6300 metrovancouver.org Midwest Property Management Tina Ding (604) 291-6878 rentmidwest.com Minto Properties Inc Lynne Bedard minto.com Mountain Town Properties Ltd Jodie Ouimet (250) 368-7166 Mr. Christopher E Hughes, CCIM Christopher Hughes, CCIM (604) 833-7922 Multiple Realty Ltd Grace Cheng (778) 918-855 Murray Hill Developments Ltd. Barry Wiedman (780) 488-0288 Oak West Realty Yori Nakatani (604) 731-1400 Oakwyn Realty Ltd. Arlene Chiang (604) 897-0458 oakwynpm.com Peninsula Property Management Doug Holmes (604) 536-0220 rentinfo.ca Picket Fence Property Management Group Cindy Hamel (604) 807-1105 picketfencepmg.com Porte Realty Ltd. Ryan Singleton (604) 732-7651 porte.ca Prospero International Realty Inc. (604) 669-7733 Quality Property Management Real Estate Services Ltd Marianne Miller (778) 878-7304 bcpropertyspecialist.com Raamco International Properties Canadian Ltd. Kimm Zbierski (201) 567-5991 raamco.ca

Raven Property Management Ltd. George Holmes (250) 881-8866 RE/MAX City Realty Gibsons Andrea Kerr (604) 682-3074 coastrentals.ca RE/MAX Crest Realty Tom Wang RE/MAX Crest Realty Aidin Ashkieh (604) 566-1010 RE/MAX Penticton Realty Deborah Moore (250) 492-2266 yoursouthokanaganhome.com Re/Max Sea to Sky Real Estate Ltd. Shankar Raina (604) 935-9071 remaxseatoskypm.com Real Property Management Carla Browne (888) 272-2111 rpmcentral.ca Real Property Management Signature Albert Langbid (877) 497-0848 rpmsignature.ca Realstar Steve Matish (416) 923-2950 realstar.ca Red Door Management Corp Lisa Biggin (778) 827-0377 reddoorpm.ca Reign Realty Andi Pham (604) 404-4888 reignrealty.ca REMAX City Ken O’Donnell (604) 740-7652 Remax City Realty Ken Zhou Rent It Furnished Realty Robson Souza (604) 628-3457 rentitfurnished.com Rent Real Estate Services Lucy Willcox PREC* (604) 737-8865 rentrealestateservices.ca Reside Management Ericko Toni residemanage.com Rize Alliance Properties Ltd. Rebecca Mumford (604) 630-1645 rize.ca Roboson Holdings Ltd. Sarah Hill (604) 682-2088 rennie.com Royal LePage Rockies West Realty Cris Leonard (250) 409-5500 mountainviewproperties.ca S.A.H. Properties Ltd Leslie Pomeroy Sahota Associates Ranjeeva Samaranayake (778) 823-2750 South Okanagan Property Management Ashley Lutke-Schipholt (250) 485-9935 southokanaganrentals.com Southland Mortgage Ltd. Erik Hyatt Strand Development Kris Loncar

2023 ANNUAL RESOURCE GUIDE | 31

2023 RECOMMENDED TRADES AND SUPPLIERS - MAINLAND Sunstar Realty Ltd. David Mak (604) 436-1335 sunrealty.ca Sutton West Coast Realty 120 Joseph T-Giorgis (604) 816-2928 Swift Realty Ltd. Reza Khatami (604) 239-2144 swiftrent.ca Townsend Management Don Townsend (250) 448-0242 Transpacific Realty Advisors Accounting Department (604) 873-8591 transpacificrealty.com Tribe Management Inc. Scott Ullrich (604) 202-5500 Turner Meakin Management Company Ltd. Brian Meakin (604) 736-7020 Unique Real Estate Accommodations Inc. Nina Ferentinos (604) 984-7368 VADA Asset Management Inc Michelle Farina (604) 416-3880 vadaam.com Vancouver Property Management, VPM Group RE/MAX Farid Entezari (877) 633-7910 VPMGroup.ca Vancouver Rent It Andy Yuen (604) 408-0008 Vancouver Rental Group Seva Roberts (604) 537-4399 vancouverrentalgroup.ca

Ville Property Management Ltd Jade Yu Virani Property Management Anthony Fong virani.ca Wealth Realty Inc. Bill Mitsui billmitsui.com Wesgroup Properties Alysha Bacus (778) 957-7376 wesgroup.ca West Kootenay Rentals Paula Owen (250) 359-5021 Westwynd Real Estate Services Ltd. Jeff Brown (604) 944-8917 Wynn Real Estate Ltd. Juhan Lee (604) 762-4200 wynnrealty.ca REAL ESTATE SALES CBRE Limited Lance Coulson (604) 662-5141 nationalapartmentgroupbc.ca Goodman Commercial Inc. Mark Goodman (604) 714-4790 goodmanreport.com Macdonald Commercial R.E.S. Ltd. Tony Letvinchuk (604) 736-5611 macdonaldcommercial.com Macdonald Commercial R.E.S. Ltd. Dan Schulz (778) 999-5758 bcapartmentinsider.com McEvay Blair Multifamily Group James Blair (604) 790-7089 mbmultifamily.com Multifamily Real Estate Services Seth Baker (778) 686-3330 multifamily.ca

Pospischil Realty Group Adam Pospischil (604) 263-1000 pospischilrealty.com

Incredible Restorations Mikael Gatfi (604) 639-0990 incrediblerestorations.com

REDEVELOPMENT MANAGEMENT IDS Group David Adelberg (604) 245-9898 idsgroup.ca

Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca

RENOVATION & REPAIRS BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com RENOVATION & REPAIRS KS Maintenance LTD Teresa Cheung (604) 339-8223 ks-propertyservices.com RE-PIPING BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com Brighter Mechanical Bryn Werry (604) 279-0901 brightermechanical.com Cambridge Plumbing Systems Ltd. John Jurinak (604) 872-2561 cambridgeplumbing.com Lambert Plumbing and Heating Ltd Youhann Semov (604) 734-0890 lambertplumbing.ca Manna Plumbing Ltd. Chris Kobilke (604) 710-3908 mannaplumbing.com RESTORATION FirstOnSite Restoration Ltd. Amy Barilla (236) 335-0499 firstonsite.ca

Canadian Owned & Operated Property Services

ROOFING Cambie Roofing Contractors Paul Skujins (604) 261-1111 cambieroofing.com Bond Roofing Daniel Fajfar (604) 375-2100 bondroofing.ca Read Jones Christoffersen Ltd. Jason Guldin (250) 213-2520 rjc.ca ROOFING MEMBRANES Cambie Roofing Contractors Paul Skujins (604) 261-1111 cambieroofing.com SECURITY & INTERCOM SYSTEMS NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca Telus Communications Inc Sarah Ballantyne (250) 310-3343 telus.com Vandelta Communication Systems Ltd.(VDC) Christopher Rae (604) 732-8686 vandelta.com SOFTWARE - PROPERTY MANAGEMENT Pendo Jodelene Weir (604) 398-4030 pen.do/partners/landlordbc SUPPLIES - HARDWARE, BUILDING, MAINTENANCE Rona/Lowes Brad LeGrow (604) 314-1366 rona.ca

Super Save Group of Companies Danielle Johannes (604) 533-4423 supersave.ca The Home Depot Canada Michael Lirangi (416) 571-8940 homedepot.ca/pro TELECOMMUNICATIONS Telus Communications Inc Sarah Ballantyne (250) 310-3343 telus.com UTILITY SUB-METERING Enerpro Systems Corp. Andrew Davidson (604) 982-9155 enerprosystems.com WASTE/ RECYCLING Super Save Group of Companies Danielle Johannes (604) 533-4423 supersave.ca Waste Connections of Canada Inc. Tomas Hansen (604) 834-7578 WasteConnectionsCanada.com WATERPROOFING Cambie Roofing Contractors Paul Skujins (604) 261-1111 cambieroofing.com Read Jones Christoffersen Ltd. Jason Guldin (250) 213-2520 rjc.ca WINDOW - REPLACEMENT/ INSTALLATION/RENOVATION A1 Windows Roque Datuin (604) 777-8000 a1windows.ca Centra Windows Andrew Anderson (888) 534-3333 centrawindows.com Retro Teck Window Wilfred Prevot (604) 291-6751 retrowindow.com

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2023 RECOMMENDED TRADES AND SUPPLIERS - VANCOUVER ISLAND ACCOUNTING D&H Group LLP Arthur Azana (604) 731-5881 dhgroup.ca Smythe LLP Daniel Lai (604) 687-1231 smythecpa.com ADVERTISING - VACANCIES Yardi Breeze Premier Jasmin Rodas (800) 866-1124 yardibreeze.ca ADVERTISING & PROMOTION Places4Students.com Laurie Snure (866) 766-0767 Places4Students.com APPLIANCE - RENTALS Coinamatic Canada Inc. Lyle Silverstein (604) 270-8441 coinamatic.com APPLIANCE - SALES & SERVICE Coinamatic Canada Inc. Lyle Silverstein (604) 270-8441 coinamatic.com Trail Appliances Catherine Maxwell (604) 838-3385 trailappliances.com Westcoast Appliance Gallery Fred Aram (250) 382-0242 westcoastappliance.ca APPRAISAL - INSURANCE Normac Nicole Daniels (604) 221-8258 normac.ca

ELECTRICIANS Rushworth Electrical Services Inc. Dustin Rushworth (250) 361-1231 rushworthelectric.ca ENERGY EFFICIENCY & CONSERVATION BC Hydro To learn more about energy savings opportunities go to bchydro.com FortisBC Energy Inc. Mel Tugade (888) 224-2710 fortisbc.com FRESCo Building Efficiency Jordan Fisher (778) 783-0315 frescoltd.com Yardi Breeze Premier Jasmin Rodas (800) 866-1124 yardibreeze.ca ENGINEERS FRESCo Building Efficiency Jordan Fisher (778) 783-0315 frescoltd.com Read Jones Christoffersen Ltd. Jason Guldin (250) 213-2520 rjc.ca EVICTION SERVICES Canadian Tenant Inspection Services Ltd. Anna Garnett (778) 846-9125 ctiservices.ca NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca

ASBESTOS REMOVAL BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com

FIRE PROTECTION & MONITORING Telus Communications Inc Sarah Ballantyne (250) 310-3343 telus.com

CLEANING - CARPET & UPHOLSTERY Island Carpet & Upholstrey Cleaning Inc. Ron Gould (250) 590-5060 islandcarpetcleaning.ca

FIRE PROTECTION, MONITORING & EQUIPMENT Vancouver Fire and Radius Security Angela Nottingham (604) 232-3473 vanfire.com Rushworth Electrical Services Inc. Dustin Rushworth (250) 361-1231 rushworthelectric.ca

COLLECTIONS NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca CONTRACTORS BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com CREDIT REPORTS RentCheck Credit Bureau Brenda Maxwell (800) 661-7312 rentcheckcorp.com DEBTOR LOCATOR RentCheck Credit Bureau Brenda Maxwell (800) 661-7312 rentcheckcorp.com DRAINAGE & SEWER Callaway Plumbing and Drains Ltd. Brett Callaway (250) 216-7159 callawayplumbing.ca VICTORIA DRAINS Dave Lloyd (250) 818-1609 victoriadrains.com

FOOD WASTE DISPOSER Super Save Group of Companies Danielle Johannes (604) 533-4423 supersave.ca Callaway Plumbing and Drains Ltd. Brett Callaway (250) 216-7159 callawayplumbing.ca HEATING FUELS Columbia Fuels Nathan Dorie (877) 500-4328 columbiafuels.com INSPECTIONS-TENANCY COMPLIANCE Canadian Tenant Inspection Services Ltd. Anna Garnett (778) 846-9125 ctiservices.ca

INSURANCE AC&D Insurance Services Ltd. Robert ten Vaanholt (604) 985-0581 acdinsurance.com BFL Canada Risk and Insurance Services Inc. Stacey Wilson (778) 374-4125 bflcanada.ca/real-estate Capri CMW Insurance Services Ltd. Danielle Russell (604) 294-3301 capricmw.ca Megson FitzPatrick Insurance Mike Nichol (250) 519-2300 megsonfitzpatrick.com INTERNET LISTING SERVICES Yardi Breeze Premier Jasmin Rodas (800) 866-1124 yardibreeze.ca LEGAL SERVICES Haddock & Company Jessica McNeal (604) 983-6670 haddock-co.ca Lesperance Mendes Alex Chang (604) 685-3567 lmlaw.ca NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca Refresh Law Oscar Miklos (604) 800-8096 refreshlaw.ca MEDIA MediaEdge Communications Dan Gnocato (604) 549-4521 mediaedge.ca MORTGAGE FINANCING Citifund Capital Corporation Derek Townsend (604) 683-2518 citifund.com CMHC Eric Bond (604) 737-4161 cmhc.ca ONLINE PAYMENT SERVICE Yardi Breeze Premier Jasmin Rodas (800) 866-1124 yardibreeze.ca PAINT SALES Cloverdale Paint Dave Picariello (604) 551-8083 cloverdalepaint.com PIPE LINING/ RE-PIPING CuraFlo of Canada Ltd Randy Christie (604) 298-7278 curaflo.com PLUMBING/HEATING/BOILERS BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com Brighter Mechanical Bryn Werry (604) 279-0901 brightermechanical.com Callaway Plumbing and Drains Ltd. Brett Callaway (250) 216-7159 callawayplumbing.ca

Cambridge Plumbing Systems Ltd. John Jurinak (604) 872-2561 cambridgeplumbing.com CuraFlo of Canada Ltd Randy Christie (604) 298-7278 curaflo.com Viessmann Manufacturing Co. Inc. Glen Mellis (604) 533-9445 viessmann.ca PRINTING Citywide Printing Ltd Gordon Li (604) 254-7187 citywideprint.com PRIVATE INVESTIGATION AND SKIP TRACING NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca PROPANE Columbia Fuels Nathan Dorie (877) 500-4328 columbiafuels.com PROPERTY MANAGEMENT 460 Property Management Inc. Carol Buck (250) 591-4603 460pm.com Abingdon Moore Realty Marilyn Koehle (778) 421-8797 Advanced Property Management Inc. Lorri Fugle (250) 338-2472 advancedpm.ca BentallGreenOak (Canada) Limited Partnership Candace Le Roux (604) 646-2814 bentallgreenoak.com Brown Bros Agencies Limited Drew Storey (250) 385-8771 brownbros.com Century 21 Queenswood Chris Markham (250) 477-1100 century21queenswood.ca Cherry Creek Property Services Ltd. Val Ketel (250) 427-7411 ccps.email Clover Residential Ltd. Alana Fitzpatrick (250) 532-2635 duttons.com Colliers Grant Evans (250) 414-8373 collierscanada.com Complete Residential Property Management Dennie Linkert (250) 370-7093 completeresidential.com Colyvan Pacific Property Management Jodi Levesque (250) 754-4001 colyvanpacific.com Cornerstone Properties Ltd. Jason Middleton (250) 475-2005 cornerstoneproperties.bc.ca Coronet Realty Ltd. Aaron Best (604) 298-3235 coronetrealtyltd.com

Countrywide Village Realty Ltd. Simranjeet Kaur (250) 749-6660 Devon Properties Ltd. David Craig (250) 595-7000 devonproperties.com DFH Real Estate Ltd. Lisa Clark (250) 477-7291 Equitex Realty Ltd. Joe Bellows (250) 386-6071 equitex.ca Greenaway Realty Ltd. Kirsten Greenaway (250) 216-3188 greenawayrealty.com Hugh & McKinnon Realty Ltd. Scott Higgins (604) 531-1909 hughmckinnon.com Hume Investments Ltd. Sally McIntosh (604) 980-9304 humeinvestments.com Lannon Creek Holdings Ltd Dave McClimon (250) 744-0394 Macdonald Commercial R.E.S. Ltd. Tony Letvinchuk (604) 736-5611 macdonaldcommercial.com Oakwood Property Management Carol Dobell (250) 704-4391 oakwoodproperties.ca Pemberton Holmes Property Management Claire Flewelling-Wyatt (250) 478-9141 thepropertymanagers.ca Proline Management Ltd. Adam Taylor (250) 475-6440 prolinemanagement.com Quality Property Management Real Estate Services Ltd Marianne Miller (778) 878-7304 bcpropertyspecialist.com Raamco International Properties Canadian Ltd. Kimm Zbierski (201) 567-5991 raamco.ca Richmond Property Group Ltd Jean McKay (250) 388-9920 richmondproperty.ca Royal LePage Nanaimo Realty Brenda Gilroy (250) 760-2234 royallepagenanaimo.ca TPM Properties Debbie Hunt (250) 383-7663 Tribe Management Inc. Scott Ullrich (604) 202-5500 Widsten Property Management Steve Widsten (250) 753-8200 islandrent.com REAL ESTATE SALES CBRE Limited Lance Coulson (604) 662-5141 nationalapartmentgroupbc.ca Colliers Grant Evans (250) 414-8373 collierscanada.com

2023 ANNUAL RESOURCE GUIDE | 33

2023 RECOMMENDED TRADES AND SUPPLIERS - VANCOUVER ISLAND Goodman Commercial Inc. Mark Goodman (604) 714-4790 goodmanreport.com Macdonald Commercial R.E.S. Ltd. Tony Letvinchuk (604) 736-5611 macdonaldcommercial.com McEvay Blair Multifamily Group James Blair (604) 790-7089 mbmultifamily.com RENOVATION & REPAIRS BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com RE-PIPING BMS Plumbing & Mechanical Systems Ltd. Tamara Merchan (604) 253-9330 bmsmechanical.com Brighter Mechanical Bryn Werry (604) 279-0901 brightermechanical.com Callaway Plumbing and Drains Ltd. Brett Callaway (250) 216-7159 callawayplumbing.ca Cambridge Plumbing Systems Ltd. John Jurinak (604) 872-2561 cambridgeplumbing.com

RESTORATION FirstOnSite Restoration Ltd. Amy Barilla (236) 335-0499 firstonsite.ca ROOFING Read Jones Christoffersen Ltd. Jason Guldin (250) 213-2520 rjc.ca SECURITY & INTERCOM SYSTEMS NRM Group Ltd. Jolene Johnson (604) 404-2108 nrmg.ca Telus Communications Inc Sarah Ballantyne (250) 310-3343 telus.com SOFTWARE - PROPERTY MANAGEMENT Pendo Jodelene Weir (604) 398-4030 pen.do/partners/landlordbc SUPPLIES - HARDWARE, BUILDING, MAINTENANCE Rona/Lowes Brad LeGrow (604) 314-1366 rona.ca Super Save Group of Companies Danielle Johannes (604) 533-4423 supersave.ca

The Home Depot Canada Michael Lirangi (416) 571-8940 homedepot.ca/pro

Retro Teck Window Wilfred Prevot (604) 291-6751 retrowindow.com

TELECOMMUNICATIONS Telus Communications Inc Sarah Ballantyne (250) 310-3343 telus.com UTILITY SUB-METERING Enerpro Systems Corp. Andrew Davidson (604) 982-9155 enerprosystems.com WASTE/ RECYCLING Super Save Group of Companies Danielle Johannes (604) 533-4423 supersave.ca WATERPROOFING Read Jones Christoffersen Ltd. Jason Guldin (250) 213-2520 rjc.ca WINDOW - REPLACEMENT/ INSTALLATION/RENOVATION A1 Windows Roque Datuin (604) 777-8000 a1windows.ca Centra Windows Andrew Anderson (888) 534-3333 centrawindows.com

THE KEY YOUR ONE-STOP RESOURCE FOR OWNING & MANAGING RENTAL HOUSING IN BC LANDLORDBC.CA

REACH OUR READERS WITH YOUR AD IN THE KEY MAGAZINE For information on advertising your products and services in our publications for 2023, please contact: Dan Gnocato, Publisher, dang@mediaedge.ca | t: 604 549 4521

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34 | 2023 ANNUAL RESOURCE GUIDE

2023-02-28 12:14 PM

MARK GOODMAN & CYNTHIA JAGGER METRO VANCOUVER’S MULTI-FAMILY EXPERTS REDUCED

REDUCED

17-unit apartment building

The Inverness

Pacific Surf Apartments

975 West 10th Avenue, Vancouver

1325 Pendrell Street, Vancouver

1275 Pacific Street, Vancouver

1 block to future Oak – VGH Subway Station.

Well-maintained 21-suite apartment building located

22-storey 119-suite concrete high-rise in the West

Situated in the Broadway Plan area.

in Vancouver’s prized West End neighbourhood.

End. Steps to Sunset Beach waterfront.

List $6,780,000

List $8,100,000

List $19,000,000 – 33.33% fractional interest

UNDER CONTRACT

SOLD

Image: Google Maps

Carlton Court

Mountain Ash Manor

1990 West 41st Avenue

2295 W 1st Avenue, Vancouver

2291 W 1st Avenue, Vancouver

Vancouver

12 suites in Kitsilano with ocean and mountain

20-suite concrete apartment building.

views. Corner lot – 2 blocks to Kits Beach. 3.9% cap.

views. 2 blocks to Kits Beach. 3.5% cap.

Located in the heart of Kerrisdale.

List $5,988,000

List $6,100,000

List $9,800,000

Mark Goodman

Cynthia Jagger

Personal Real Estate Corporation

Direct 604 714 4790 mark@goodmanreport.com

Direct 604 912 9018 cynthia@goodmanreport.com

Goodman Commercial Inc. Office: 604 558 5511 560–2608 Granville Street Vancouver, BC V6H 3V3

This communication is not intended to cause or induce breach of an existing listing agreement. The information contained herein has been obtained from sources deemed reliable. While we have no reason to doubt its accuracy, we do not guarantee it. It is your responsibility to confirm its accuracy and completeness independently.