Booked for Comeback: Hotel sector makes

NO HOLIDAY FOR THE HOTEL SECTOR

Occupancy and RevPAR Prospects Brighten for Q3 and Q4

CANADIAN HOTELS still aren’t making the Dean’s list for investment performance, but market analysts appear confident that rallying conditions are pushing the sector in a positive direction. Colliers’ review of trends in the second quarter of 2021 gauges investor sentiment at a C+, while Avison Young’s mid-year Canada hotel market summary underscores expectations for improvement in Q3 and Q4.

Both reports examine the interplay of COVID-19-related depressants that will have to lift before occupancy levels, revenue per available room (RevPAR) and average daily rates (ADR) can recover to pre-pandemic levels, and acknowledge that will take some time to fully occur.

However, the steady increase in Canada’s vaccination rates, rebounding domestic travel and prospects for the return of cross-border and international visitors are all cause for optimism. The United States also provides some indication of expected demand once pandemic-related restrictions ease.

“In the U.S., Memorial Day occupancy and RevPAR numbers were better than those posted during the 2019 Memorial Day holiday weekend, reaffirming that when it comes to travel, people are looking to make up for lost time,” Avison Young analysts observe. “This is a trend that will likely also take place in Canada, but several months behind the U.S.”

The firm’s proprietary analytics platform, which measures the weekly influx of people into downtown Toronto, Vancouver and Montreal, shows that the three cores are becoming more active, suggesting an associated pickup in demand for hospitality services. Combined with national survey findings that 59% of prospective vacationers intend to do so within Canada this year, the sector is considered well positioned to attract a restless population that’s still hesitant to go farther afield.

“The leisure segment of the hospitality industry will likely have the

quickest recovery, while markets that rely on corporate bookings will struggle until organizations relax business travel restrictions,” the Avison Young report projects.

“We expect a nice rebound in drive-to leisure demand this summer, but we’ll be watching business travel trends in the fall,” Colliers Canada analysts concur. “We view international business travel and international convention/conference business at the most risk through the medium-term and this will be a drag to major urban markets and larger conference box hotels.”

VANCOUVER LEADS RECOVERY Thus far, Vancouver is seeing more noticeable activity, while Toronto’s longer-lasting lockdown measures are considered a major factor in the city’s weaker numbers. Averaged across the six major markets Avison Young surveys — Vancouver, Calgary, Edmonton, Toronto, Ottawa and Montreal — it charts an occupancy rate of 36.% for June 2021, more than 50% lower than in June 2019.

Only Vancouver surpassed the national average, registering a 44.8% occupancy rate. Toronto’s hotel rooms were approximately one-third full, at 33.4%, while bookings were scarcest in Montreal, with an occupancy rate of 27.2%.

Average RevPAR for the six markets remained below $50, or 66% lower than it had been 24 months earlier. Again, Vancouver was the only market where RevPAR exceeded the average. Nevertheless, it was more than 72% short of Vancouver’s June 2019 benchmark, which was then just shy of $250.

Economy, midscale and upper midscale accommodations are showing the best recovery. Occupancy levels are highest in this service bracket — at roughly 40 to 43% — and the gap from June 2019 bookings and revenues is the narrowest. As of June 2021, economy and midscale hotels were about 38% below June 2019 occupancy rates and lagged June 2019 RevPAR by about 49%. Meanwhile, luxury hotels were still nearly 73% below the occupancy rates they achieved in June 2019 and more than 78% behind on RevPAR.

That said, hotels in the luxury, upper upscale and upscale bracket have slipped from a much greater original height and are still outdistancing their more affordable counterparts for RevPAR. For luxury hotels, RevPAR was at nearly $300 in June 2019, while upper upscale commanded about $200. Both segments enjoyed occupancy rates in excess of 80%, whereas the pre-pandemic rate for economy hotels hovered around 60%.

The looming expiry of pandemic relief programs is now causing some wariness across all hotel market segments. Currently, the Canada Emergency Rent Subsidy (CERS) and Canada Emergency Wage Subsidy (CEWS) are scheduled to end Oct. 23 — timing that overlaps with the off-season for leisure travel. The spectre of a fourth wave of COVID outbreaks, also a feared possibility for fall, would likely delay resumption of business travel.

“Hoteliers emphasize that they require 30 to 35% occupancy for limited and select-service, and 40 to 45% for fullservice, to break even on their costs. With Vancouver the only market above 40% occupancy in June 2021, and Toronto, Ottawa and Edmonton just above 30%, the hospitality sector is trending toward that break-even point,” the Avison Young report surmises.

CONVERSIONS CONTINUE On the investment front, trades have picked up somewhat after the 2020 lull. Colliers Canada blames a paucity of debt financing for stifling transaction activity, but notes that equity capital is “generally bullish” and vendor-take-backs have facilitated some deals. Q2 saw $548 million in transactions, pushing the 2021 first half total to $748 million.

“The average deal size is under $8 million given most trading activity is smaller assets in secondary/tertiary markets,” Colliers analyst recount. “Assets that are selling in urban markets have principally been for conversion to an alternate use.”

In the latter category, 26 properties, largely located in Ontario and British Columbia, were sold for conversion to social housing, seniors housing or other residential uses. That includes the Best Western Plus Uptown Hotel in Vancouver, the Super 8 Downtown Toronto, the Lakeview Signature Inn Calgary Airport and the Carleton Suite Hotel in Ottawa.

Representing a different, non-urban locale, two resort properties encompassing 250 suites in Ontario’s Lake Simcoe/Georgian Bay area also sold for conversion for a combined price of $60 million or approximately $240,000 per suite.

Notable traditional trades during the first half of 2021 include the Four Points Hotel and Conference Centre in Gatineau, Quebec; Irwin’s Mountain Inn in Banff, Alberta; the Ambassador Hotel and Conference Centre in Kingston, Ontario; and the Hilton Garden Inn Saskatoon Downtown.

“No significant discounts on pricing were evident among the notable transactions that did occur during the first half of 2021. For now, assets are unlikely to trade unless buyers are willing to pay close to pre-COVID-19 asset values, but this could change depending on the timing of the withdrawal of government support for the sector. The market could look completely different if owners aren’t able to service their debt,” Avison Young analysts contend. “Distressedasset sales have not been a major factor to date, but will be something to keep an eye on in the second half of the year and into 2022.”

GLOBAL OUTLOOK The outlook on Canadian hotels is generally in sync with international trends, as findings from JLL’s recently released global hotel investor sentiment survey mirror much of the optimism about vaccine rollout and rebounding business and leisure trends. The report tracks an increase in investment activity, with USD $30 billion deployed in the first half of 2021 and 71% of survey respondents stating intentions to be net buyers this year.

Among the COVID-19-triggered obstacles, 43% of respondents have encountered more difficulty obtaining debt financing than during the preCOVID era. Meanwhile, 70% foresee a three- to four-year timeline before RevPAR returns to 2019 levels. zz Colliers’ INNvestment Canada Hotel Report Q2 2021 can be found at https://www. collierscanada.com/en-ca/research/innvestmentcanada-hotel-report-q2-2021; Avison Young’s

Canada Hotel Market Mid-Year 2021 Review

can be found at https://avison-young.foleon. com/ca-marketing/canada-hotel-market-midyear-2021-en/main/; and JLL’s Global Hotels Investor Sentiment Survey can be found at www.jll.ca/en/trends-and-insights/research/jllglobal-hotels-investment-sentiment-survey.

FACILITY AND PROPERTY MANAGERS ARE FACED WITH IMPORTANT DECISIONS EVERY DAY

Facility and property managers are faced with important decisions every day. Not only do they have to maintain equipment, prioriti ze improvements to the building, and manage their budget, but they are also responsible for ensuring the property supports employees as they work, and tenants as they live—a task that has become signifi cantly more diffi cult during the COVID-19 pandemic.

INDOOR AIR QUALITY – A PASSING GRADE

Do you know how your building’s mechanical systems are performing? With the conti nued threat of COVID-19 in the workplace, a survey found that 89% of respondents think their air is cleaner at home than at work, and more people were concerned about the cleanliness of air than of surfaces such as elevators and bathrooms . For employees facing the diffi cult decision of returning to work in enclosed indoor spaces, reassurance that air quality has been improved is crucial.

Your building’s HVAC systems work to produce fresh, fi ltered air to building occupants, but if you have an aging system, or neglect annual maintenance, your equipment may not be working as eff ecti vely as it should be. Poorly functi oning HVAC equipment can cause mold, spores, and harmful chemicals to be spread, leading to lowered producti vity and increased turnover .In many instances, HVAC fi ltrati on can reduce the risk of transmission indoors, if systems are in good working conditi on, high effi ciency fi lters are used, and air-exchanged setti ngs are increased . With a

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DON’T PUT CRITICAL PROJECTS ON PAUSE

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