Canlight Hall:
Value, Expertise, Leadership
Special Supplement to CondoBusiness Magazine
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Bringing Values
Canlight Hall: A well-grounded company focused Not all property management companies are created equal. Canlight Hall Management is one such company, having grown out of a recession and a series of strategic acquisitions through their 27 years in business. Today comprised of a diverse range of experts, the results-driven team values customer satisfaction and professional development while recognizing the importance of true leadership. It also knows that condominiums are more than just living spaces - they are often people’s largest investment, requiring constant upgrades and enhancements in order to boost market values to ultimately put dollars back into owners’ pockets.
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Canlight Hall Management
on bringing value to its clients What really makes Canlight Hall stand
Kason joined Canlight, a company primarily
investment units in need of management.
out in a crowded playing field is a
focused on investments, syndication and
Then there was a shift in the marketplace
mindset and passion to improve quality
development, in 1991 when he was hired
and units became more owner-occupied;
in the industry and remain on the cutting
as the controller and with a mandate to set
Canlight grew and gained significant
edge. In twenty-seven years, the mid-
up a property management department.
experience in condominium management.
sized firm hasn’t shied away from new
Today as the company’s president, he
Canlight acquired Hall Management in the
challenges. Simply put, Canlight Hall
marvels at how much the operation has
Fall of 2003 and instantly grew to 5,000
goes for it.
evolved and expanded over the years.
residential units plus a million square
“Essentially, we grew out of the real estate
feet of commercial space. This not only
“Property management is a business in
recession of 1990,” Kason explains. “Many
enlarged Canlight’s portfolio but created
transition,” says president, Donald Kason,
buildings were orphaned when property
a company with a wider range of expertise
from
forming the now Canlight Hall.
in
management companies disappeared.
Mississauga. “The challenges of growth
his
corporate
headquarters
Due to established relationships, financial
in the industry, and how it should adapt
institutions came to us and asked if we
“We have seen the industry go through
and improve are a conversation we are
could look after their buildings. There
some ups and downs,” Kason reflects,
constantly having. We want to help lead
were very limited options back then, and
“But we are proud of our long term
the industry forward. Our approach
so we reaped the rewards.”
relationships where we have been able
is not passive. We are always striving
to add value and stability for our clients’
to understand what we need to do in
At the time, Canlight managed about a
assets. Our focus has not been on growth
order to make things better, and actively
thousand units, mostly townhouses, but
to become the largest company, but on
working on new procedures and systems
the referrals kept coming, particularly from
our core competencies, profitability and
to accomplish those goals.”
lawyers and other professionals who had
providing great service.”
Special Supplement to CondoBusiness Magazine
5
Bringing experts Together
Canlight Hall: Bringing together experts in all aspects Canlight Hall experienced further growth through the acquisition of Enhanced Management, led by Laura Lee, in March of 2012, in an effort to strategically build their team of experts. Canlight Hall was looking to gain scale and deliver a higher level of service by building a well-rounded, senior team. Laura Lee, an industry-recognized expert, is passionate about mentoring and educating managers and now serves as Director of Operations and Training for the company. 6
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Canlight Hall Management
of Management “We were hearing great things about Laura’s company, her education programs, and some of the things she was striving for. We believed that Laura and her team were a good fit and would only make us better and stronger,” says Kason. The move not only helped the company branch into a new area of employee training and development, it brought them into the Toronto core. “Canlight Hall was strategic about its growth and also about the clients it wanted to manage,” says Lee. “Bringing the back office support and expertise
from Mississauga into Toronto made good business sense. Because Enhanced Management’s portfolio was based in the Toronto core, our portfolios complemented each other.”
Continued Growth and Development
“Robert brought an innovative leadership and management style that was compatible yet different from our own. He helped the organization in some challenging times. His portfolio was rental and investor driven, but with a number of condominiums. Once again, it was a good fit,” says Kason.
Through another strategic acquisition, which became effective in July of 2012, Premier Property Management joined the Canlight Hall team bringing its principal Robert Kelava along with it. As a recognized leader in his field with proven expertise, Robert was an excellent addition to the management team.
“Today, I think our blueprint is slightly different in that we look at our buildings, not just from a management perspective but as an investment,” reflects Kelava. “Part of our mission is to improve the equity and the value of the buildings. So while we provide the service, we also
Special Supplement to CondoBusiness Magazine
7
Bringing experts Together
assess and evaluate each individual property and what is needed to sustain it, as well as maintain it. We don’t just run it as is. We improve it.”
involving the integration of two reputable industry players: Gino Sisera, Samuel’s President and CEO, and Domenic Chiarini, its Regional Manager.
Canlight Hall’s construction and project management service run by Kason and Kelava is comprehensive and includes rehabilitation, renovation and retrofit projects.
“I am excited about what the future holds,” says Sisera, projecting on what’s to come with Canlight Hall. “I was impressed from the very beginning, when I started looking into their company. I liked their attitude and culture. And based on all the senior management’s background and expertise, this merger makes perfect sense. I am a very technical oriented person and I know all about construction and building automation systems, while Domenic with a construction/accounting background, is more finance-minded. Combined with Canlight Hall, it’s the perfect match.”
“It’s one of the services that sets us apart,” adds Kason. “As part of this service, we’re committed to providing high quality project management, from the delivery of ‘cost versus benefits’ analysis through to post-job inspections and reporting.”
Another New Beginning On October 11th 2013, Canlight Hall publically announced their merger with Samuel Property Management, marking the beginning of another transition
With Samuel’s additional 4,645 units, Canlight Hall now boasts an impressive
24 HOUR EMERGENCY TECHNICAL SERVICE 416-360-6988
8,800 condominium units and 1,150 residential rental units under management along with 250,000 sq ft of commercial/ retail space in its portfolio, placing them among Ontario’s top ten condominium property management firms. “This is a very exciting time,” says Hill, who has been with Canlight for four years. “Canlight Hall has gained experience in merging seamlessly in the eyes of its clients. Our clients recognize our efforts in making Canlight Hall the best it can be and are proud of the association. It will be a transitional period for everyone; managers and residents alike, but it’s a win-win situation for all involved.” With no shortage of experience in that department, the new Canlight Hall team is looking forward to the future. And everyone agrees, that future is looking bright.
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We are a proud supplier of
Canlight Hall
Congratulations on your many successful years in the industry!
1 www.canlighthall.com 8 SecurityManagement_CanlightHall_Condo_2013.indd
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Our goal is to become your preferred contractor by proving to you that we will not only meet, but we will exceed your expectations.
We strive to work both with owners and consultants to achieve a successful completion of each project. Our depth in knowledge of the restoration and repair industry provides us with many options not always looked upon when considering a project. Quite often, these different approaches lead to substantial time and cost savings on projects.
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Meet the team
Introducing the Canlight Hall team of experts: Donald Kason, MBA, CA CPA President & CEO – Canlight Group
Our leader - Donald holds a degree in economics and received an MBA in finance from the Shulich School of Business. He qualified as a Chartered Accountant in 1987 with Price Waterhouse, working in a group specializing in serving the real estate industry. Don has over 35 years of experience in real estate asset management, development and property management. Don oversees Canlight and its affliated companies including a Real Estate Brokerage and niche Development Company.
Steven Hill, RCM Senior Vice President
Our condominium management expert - Steven is a RCM (Registered Condominium Manager) and a member of National Association of Condominium Managers (NACM). Prior to assuming his role as Senior Vice President of Canlight Hall he was an active property manager for over 20 years managing a variety of properties from brand new communities to buildings in crisis management and everything in between. Steven is a recognized Condominium EdisonEngineers_CanlightHall_Condo_2013_FINAL.pdf 1 13-10-07 expert speaking on occasions at the ACMO/CCI Annual Conference and active 3:14 in thePMACMO Ethics Committee.
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www.canlighthall.com
Congratulations, Canlight Hall! Here’s to many more years of continued success together.
From all your friends at
Learn how Canlight Hall uses SHIFT technology to strengthen their business, while benefiting their property managers and clients.
www.shiftsuite.ca/canlight /shiftsuite
Meet the team
Samson Liao, B. Math, CGA Senior Vice President & Corporate Controller
Our financial and taxation expert - Samson is a Certified General Accountant (CGA). He is responsible for overseeing the accounting department and team who provide timely follow up on arrears, payables, payroll, financial management and preparation of monthly financial reports. Keeping a close eye on the finances they are able to review variances to budgets, align spending and ensure that each corporation is financially sound. Over the 20 years with Canlight Hall he has had a proven track record of excellence and applies strict financial controls to a diversified portfolio of residential, commercial, development and corporate business operations.
Gino Sisera
Senior Vice President Our project and facilities management expert – Gino is the newest member of the team, having merged his company with Canlight Hall in October 2013. He is an active member of the International Real Estate Institute (IREI) and the Canadian Condominium Institute (CCI). Over the last 25 years Gino has utilized his depth of knowledge and expertise in construction and building automation to manage some of the most unique properties and Associations in the City including University of Toronto. His clients appreciate and value that beyond day to day management, they have a technical resource on staff capable of assessing and resolving any complicated situation.
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Canlight Hall Management
Laura Lee, RCM, ACCI Director of Operations & Training
Our training and management expert - Laura holds her RCM (Registered Condominium Manager) and her ACCI (Associate of CCI) accreditations. In her role at Canlight Hall she is responsible for the development and implementation of corporate procedures, training of all staff and she also oversees a Toronto Portfolio of exclusive Condominiums. Laura served seven years as a Board member for the Association of Condominium Managers of Ontario (ACMO), including being president for two years. Laura taught the ACMO management courses for over twelve years at the college level and continues as our in house ACMO trainer. She has been a regular speaker and author for both ACMO and CCI including director courses. In 2005 Laura received the highest honour from her fellow colleagues in the industry by being awarded Manager of the year for all of Ontario recognizing her efforts in education for the industry.
Robert Kelava, AIHM Director - Investments
Our management and investment expert - Robert has completed all pre-requisite courses at Humber College for both the RCM (Registered Condominium Manager) and AIHM (Associate of the Institute of Housing Management) designation. Over the last twenty-two years he has gained a wealth of knowledge through managing various communities in a variety of roles starting out as a junior manager, then senior manager, regional manager and lastly, since 2003, successfully opening and running two businesses. At Canlight Hall, Robert is responsible for looking after investment real estate for investors and ensuring good returns and high market values. In addition, he sources new properties and manages the refurbishment and condo conversion process.
150 York Street, Suite 800 Toronto, Ontario M5H 3S5 Tel: 416-364-1553 Fax: 416-364-1453
Doron Noah 416-361-2624 | dnoah@msmlaw.ca Shawn Pulver 416-364-1077 | spulver@msmlaw.ca
www.msmlaw.ca
Our condominium team at Macdonald Sager Manis, LLP, has extensive experience in land acquisition, municipal and planning approvals and appeals, and bringing projects to market. Our team also works closely with condominium corporations to address all of their corporate and litigation needs, including enforcement proceedings and the drafting of rules, by-laws, amendments to declarations, shared facilities agreements, co-operative agreements, and section 98 agreements. Congratulations to Canlight Hall on 27 years of service, our firm wishes your team continued success.
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13-10-07 3:00 PM Special Supplement to CondoBusiness Magazine
Meet the team
David Barkin, BA Director ICI Properties
Our industrial commercial investment (ICI) expert – David has over 25 years of real estate experience. He has created value for his clients by taking pride in each property he manages and providing exceptional customer service by using ‘out of the box’ solutions. His creative approach has been responsible for turning around many under performing assets. Over the years, David has managed a diverse portfolio including large studenthousing, residential, condominiums and all types of commercial and industrial properties.
Domenic Chiarini, RCM Regional Manager
Our management and finance expert – Domenic holds his RCM designation and has completed his CGA courses to the 4th level. Prior to getting into property management Domenic held the position of Operations Manager for two multi-million dollar firms and ran his own contracting business. Domenic brings his combined skills and talents to the organization providing value to the clients in contract negotiations, budgeting and reserve fund studies. In addition, Domenic prides himself on coming in on target with first year budgets and effectively managing new buildings.
LIGHTING DISTRIBUTOR
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Next day deliveries on all in stock items. 4 working days for non-stock items. Wendy McDougall President wmcdougall@wenlight.com 163 Denison St.
Chuck McDougall Sales Manager chuck@wenlight.com
Tel: 647-258-3284
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Fax: 647-258-3285
Tina McDougall Office Manager tina@wenlight.com Email: info@wenlight.com
13-10-30 10:59 AM
Canlight Hall Management
Canlight Hall: Corporate philosophy and client commitment “Canlight Hall has been strategic in its
value for each owner, community oriented,
§
Accountable
acquisitions to acquire the best leaders
saving money without sacrificing service,
§
Reliable
in the industry,” says Hill, “Our aim is
effective in managing your major projects,
§
Tight financial management
not to become the largest management
detailed in our financial reporting and
§
Work done on time and done well
company, rather a company that delivers
skilled in mediation and advocacy.
§
Effective reporting
§
Minimized complaints
§
Continuous communication
§
Quality control of trades and other
quality
service
and
results
through
professional staff who care and provide
Our Guarantee
value to our clients.”
§
When you work with Canlight Hall you
§
A good first impression, through a clean and well maintained building Excellent customer service via our professional management team
can count on our team to be experienced, results
§
Proactive and responsive
driven, proactive, focused on creating
§
Innovative
ethical,
hands-on,
innovative,
service providers §
Minimize load on the Board and Committee members
§
A well run building
In business since 1994. www.canadianmechanicalgroup.com LAURA RESTIVO, Executive Account Manager Cell: 416-268-3325 | Bus: 905-856-7555 | casgroup@rogers.com
HEATING* COOLING* VENTILATION*
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HVAC Maintenance Programs, Chiller Maintenance, In-Suite Servicing, Retrofit Projects, New Construction Installation, Rental HVAC Systems, Protection Plans available, Residential, Multi-Res, Commercial, Industrial. On behalf of Canadian Mechanical Group, we extend our warmest Congratulations to both Canlight Hall and Samuel Property Management in their new merger venture. We are confident the two companies will be extraordinary in their management abilities within the industry as their joined dedication, professionalism and committment to their clients will truly shine.
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13-10-08 3:46 PM Special Supplement to CondoBusiness Magazine
Place Royale: 3695 Kaneff Crescent, Mississauga, ON
Quality Control
Canlight Hall: Recognizing that quality control standards ensure consistency “Being leaders in the industry requires that we do our utmost to improve our systems and processes, and deliver quality management and reports to our clients,” says Lee. “We are passionate about the success of the industry and our team. This passion is what aligns us and keeps us strong.” In 2012, Canlight Hall achieved its ACMO 2000
“customer focus, leadership, involvement of people,
Certification. This was achieved by demonstrating
process approach, system approach to management,
through an independent audit the following eight
continual improvement, management by facts and
quality
ACMO
supplier relations.”
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2000
management
principals
Congratulations Canlight hall. Wishing you Continued suCCess.
www.edificeservices.ca
Quality Control
“
We believe in equipping our front line managers and providing them with support so clients can benefit from our team management approach. ServicePlus_CanlightHall_Condo_2013_FINAL.pdf
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Through the various transitions Canlight Hall has reviewed the operations of each entity adopting best practices from each firm and adapting them into one, bigger, better corporate entity. We value our employees and believe in investing in them and their future. “Property Managers are responsible for multi-million dollar properties and assets so it is imperative that they are proactively managed,” says Kason. “Education is a huge core of what Canlight Hall provides:
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from monthly management and training meetings, to in-house ACMO courses for managers to become Registered Condominium Managers (RCM).” “This is integral to our success,” adds Hill. “We believe in equipping our front line managers and providing them with support so clients can benefit from our
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Celebrating our 25th Anniversary year
team management approach.” Recently the Government announced its intention to overhaul the Condominium Act with significant enhancements including adopting the proposal for a Condo Office, which will serve four functions. It will be responsible to 1) educate the public on all Condo matters, 2) regulate and license property managers, 3) create a new more efficient dispute resolution mechanism
PROUD MEMBER OF THE POOL & HOT TUB COUNCIL OF CANADA
and 4) maintain a new, public ‘Condo
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supports this endeavour as it will elevate
Registry’. “Ontario is leading the world with this initiative and Canlight Hall strongly quality and the professional stature of the industry,” says Kason.
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Canlight Hall Management
Observatory II
33 Weldrick Road E., Richmond Hill, ON
The staff of Fresh and Clean and Dryit.ca want to offer their heart felt congratulations to Canlight Hall on their continuing growth and promising future.
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We offer real time reports using infrared technology sent to the facility or property manager from the site. Let us use the latest technology to get you through the times of crisis when dealing with water or flood related emergencies. For an idea on what we can offer you in on site real time reporting contact us at Dryit.ca
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1-877-473-3657
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Ambient_CanlightHall_Condo_2013_FINAL.pdf
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Paying it forward
Canlight Hall: Paying it Forward Canlight Hall believes that when you have been successful it is important to give back. Some of the endeavours its principals have been involved with over the past several years have included building a school in Africa, sponsoring The Hunger Project’s work in India, providing Christmas hampers and sponsoring a toy drive for underprivileged children each year.
CONGRATULATIONS CANLIGHT HALL ON YOUR CONTINUED SUCCESS. WE APPRECIATE YOUR BUSINESS. Ambient Mechanical provides solutions to ensure your facilities systems are pieced together for maximum energy efficiency and building performance.
416.745.7112 20
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Canlight Hall Management
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Canlight Hall Management
Have you ever required advice or a second opinion on a … Problem with your garage
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Only our service exceeds our quality We are proud to offer a wide-range of services covering all your Fire Protection and Electrical Service needs. Our diverse service offering allows clients to experience the ease and convenience of a single source delivering quality service. We take pride in our workmanship and stand behind our work. • Electrical Maintenance • Fire Alarm Installation/Retrofits • Intercom Supply and Installation • Infrared Scanning • Meter Studies
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CONGRATULATIONS CANLIGHT HALL ON YOUR CONTINUED SUCCESS Our 24-HOUR EMERGENCY SERVICE ensures that your emergency is remedied in as little time as possible. 905-670-7715 Harold@arcamm.ca
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