Retail News Magazine October 2022

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Retail News|October 2022|www.retailnews.ie|1

Contents News 2

Retailers welcome Budget 2023 energy support scheme.

3

Tragedy in Creeslough IT was with a heavy heart that we, like everyone across the country, read of events in Creeslough, Co. Donegal, on Friday, October 7. As news of the death toll from the explosion was revealed, and details emerged of those who lost their lives, it became clear that this was a tragedy on an enormous scale, one which rocked not just Donegal but the entire country.

Applegreen founder and CEO, Joe Barrett described it as “a very dark day for Creeslough, for Donegal, for Ireland, and for all of us in the wider Applegreen family”.

According to the Donegal Daily newspaper and website, Lafferty’s Service Station is “at the centre of all activity in the small village”, where it has been a hub of the community for decades.

The community showed its incredible spirit in the wake of the tragedy, with volunteers rallying around to help, from locals digging out survivors, to nearby businesses bringing hot drinks to those in the cold, including journalists, as well as the emergency services from both sides of the border working together in the aftermath of the dreadful events.

I would like to extend the sympathies of the Retail News team to the families and friends of those who lost their lives in the tragedy.

Kathleen Belton Editorial & Marketing Director

Applegreen and M&S Food announce exclusive partnership.

4

Inflation bites on lunchbox staples; FoodCloud named Charity of the Year 2022.

5

Sexton scores at Mace retailer event; New Ibec President named; Aldi win Lean Leadership Award.

6

Cost the highest concern for Irish food shoppers; Stonehouse IGBF Golf Day a huge success.

7

Tesco the largest purchaser of Irish food and drink in the world; Inflation & the cost of living top consumer worries.

Retail Ireland: Monthly Update

35

14

The Gala Retail Annual Conference & Excellence Awards made a welcome return for 2022, where more than 350 attendees enjoyed an inspiring event with the theme ‘Grow As One’.

36

Sellotape 38

40

14

The Origin Green Gold Membership Awards saw 58 companies recognised for sustainability excellence in the Irish food and drink sector.

Diablo have just added two new additions to their range, Golden Chardonnay and Volcanic Cabernet.

Ferrero 23

With consumers impacted by the cost of living crisis, retail consultant Melissa Moore advises on how to make the biggest impact as the festive season approaches.

Ferrero are making huge inroads into the biscuits category.

Paddy Carmody, Head of Marketing – Ireland, Beiersdorf, talks us through the continued evolution of the personal care category, and reveals how Nivea remains

The winners of the 2022 Irish Quality Food and Drink Awards were announced recently in Dublin, including a host of winners from Northern Ireland.

44

Security: Irish Security Industry Association 54

Advice from the Irish Security Industry Association on how best to keep your store and your livelihood secure.

Business Insight 58

Personal Care: Interview 28

Sellotape continues to evolve, with a range for every wrapping occasion.

Expert Opinion

44

Diablo 20

From new products to new packaging, Nicky have a lot of exciting things to share.

Irish Quality Food and Drink Awards

Origin Green 18

New alcohol labelling rules risk trade disruption; Athlone to host retail apprenticeship graduation.

Nicky

Gala Group

Irish entrepreneur and retail expert, Andrew Thornton, explains how to develop and communicate purpose in a way that wins customers’ hearts.

Employment Law

28

Retail News

60

Recent changes to Irish whistleblowing

legislation create more onerous obligations on employers, writes Síobhra Rush, Partner and Head of the Dublin office of Lewis Silkin Ireland.

Regulars & Reports

Ireland’s Longest Established Grocery Magazine

Managing Director: Patrick Aylward

at the top across a host of categories. We also highlight the Nivea products designed specially to protect users’ skin in the winter months.

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Editorial & Marketing Director: Kathleen Belton

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8 22 24 32 41 63 64

Industry News Drinks News Winter Warmers Fuels Hot Beverages Forecourt Focus: News What’s New

2|Retail News|October 2022|www.retailnews.ie

News

Retailers welcome Budget

RETAILERS have welcomed Government efforts to assist them in the face of rising energy costs. As part of Budget 2023, the Temporary Business Energy Support Scheme (TBESS), a €1.25 billion initiative, offers small businesses energy bill payments covering 40% in the increase of their electricity or gas bills - up to a maximum of €10,000 per month. Businesses that show their average bill has increased by over 50% over the last 12 months will be eligible for the scheme (although this leaves uncertainty around assistance for new businesses).

The payments will be administered

by Revenue, backdated to September 2022, and run until at least February of next year: “It’s the exact same way the pandemic payments were made into your bank account,” noted Vincent Jennings, CEO of Convenience Stores & Newsagents Association (CSNA).

The scheme comes at a time when grocers are experiencing as much as 400% increases in electricity prices since January 2022. “As food retailers, we have a certain amount of energy usage in order to be health and safety compliant and to operate our shops in a proper manner,” said Tara Buckley, Director General of RGDATA. Retail experienced “a strong comeback when Covid restrictions lifted”, according to Arnold Dillon, Director, Retail Ireland.

“There were positive retail sales figures throughout the latter part of last year and the start of this year, but the last few months have been challenging. The pent-up demand that built up over Covid subsided at the same time as the cost of living crisis

adding around 9% to employee costs began. Retailers have highlighted a drop in over the next 10 years, but because retail demand for certain products. The hike in businesses are so labour intensive, the business costs has resulted in a significant added costs will be a multiple of that 9%. number of businesses no longer being What we didn’t see in the Budget, and still viable.” think is necessary, is a method of support The scheme’s pledge to cover 40% for retailers through that transition period.” increase of price rises is probably Retailers with deli and hot drink insufficient, stated Jennings. “Energy offerings are further impacted by the has already gone up in a horrendous decision to withdraw the reduced VAT fashion – and if it goes up further it will rate for hospitality from 9% and return it be a problem,” he said. At this month’s to 13.5%, a “double whammy” of added Retail Forum meeting, Damien English TD, costs alongside the incoming coffee cup Minister of State for Business, Employment levy, according to Vincent Jennings. This and Retail, told retail representatives VAT increase, which retailers say will push the Government was willing to review up prices, may impact the attractiveness the Scheme for a possible secondary of town and city centres as destinations, intervention in February 2023. already hampered due to policing “There is sufficient contingency to allow shortages. it to be expended beyond February,” noted Retail Ireland praised Budget 2023’s Jennings. “It’s understood it’s of import that funding allocation for 1,000 new Garda people are protected against the excesses trainees but called for greater support to of the charges.” tackle crime and anti-social behaviour.

Retailers have commended efforts “Anti-social behaviour puts off people within Budget 2023 to ease the cost of from coming into town centres,” said living crisis. The Budget reduces personal Dillon. “If they don’t feel safe or secure in tax and childcare costs, and grants streets, it undermines the efforts retailers domestic electricity customers three €200 are trying to make to ensure they have a energy credit instalments to help reduce compelling offer for their customers. A electricity bills. visible Garda presence around town and Minister for Finance, Paschal Donohoe city centres can go a long way to alleviate TD, has also doubled tax-free bonuses, people’s concerns and anxieties.” which employers can give employees The decision to end the special 9% in voucher form, from €500 to €1,000.

VAT rate on newspaper sales was one However, multiple labour market reforms encouraging sign for convenience stores. (in and outside the Budget) are putting “Currently, we earn on our commission pressure on business owners. The based on a VAT-exclusive price,” said Minimum Wage, for example, has received Jennings. “If there’s no VAT on newspapers, an 80c hike, which is “creating concerns then we earn our commission on a greater around the cost of employment at a time amount.” However, he noted that it was when retailers don’t want to reduce hours or jobs,” said Buckley.

Dillon noted that while labour reforms - Pension Auto Enrolment, Statutory Sick Pay, and the movement from the Minimum Wage to the Living Wage - “have merit in their own right, when they come together, they result in significant costs for businesses.

Vincent Jennings, CEO of Convenience Stores & Those additional Newsagents Association. labour costs are

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News

2023 energy support scheme uncertain as to whether or not the rate would apply to magazines as well as newspapers.

Unsurprisingly, cigarettes saw another 50c increase in price in Budget 2023.

Cigarette sales are still essential for CSNA

Tara Buckley, Director General, RGDATA.

members, Vincent Jennings said, but “we have to find different ways to replace the product. It’s not a good thing that our industry relies on tobacco for anything. It’s not something we should be proud of.”

In Budget 2023, Minister Donohoe did not increase excise on alcohol and granted up to 50-cent excise relief to small cider producers. However, Evelyn Jones, Government Affairs Director of the National Off-Licence Association (NOffLA), who had called for a 7.5% reduction in excise on alcohol, described the lack of a reduction as disappointing.

“We are burdened with the highest levels of alcohol excise in the EU and UK, and excise increases from a decade ago remain in place and continue to impact small, independent businesses,” she said.

“It is also disappointing that an excise reduction was not introduced, given we have Minimum Unit Pricing (MUP) in effect this year: a targeted public health policy.

Now that MUP safeguards against the retailing of alcohol at dangerously low

prices, Ireland’s punitively high excise levels are no longer justified from a public health perspective.”

When it comes to the health of Irish retail businesses, though, Budget 2023 appears to have provided some relief in the face of an ever-increasing energy crisis.

Arnold Dillon, Director, Retail Ireland.

Applegreen and M&S Food announce exclusive partnership M&S food products will be available in Applegreen stores, under an exclusive new partnership deal between Applegreen and M&S Food. A new M&S Food ‘shop-in-shop’ will initially be available in five Applegreen locations and will feature the best of M&S Food, including fresh fruit, sandwiches and salads, dinner for tonight and a selection of other M&S favourites, alongside Applegreen’s existing product range.

The first Applegreen location to launch M&S Food will be Mountgorry, Swords, Co. Dublin, in November, followed by Booterstown, Co. Dublin, shortly afterwards. Three more locations will open in the first quarter of next year, at Celbridge, Co. Kildare, Kinsealy, Co. Dublin, and at the M11 services area at Cullenmore, Co. Wicklow. Applegreen currently has almost 200 locations in the Irish market.

“We are absolutely delighted to be partnering with M&S, a strong and trusted brand for high quality food,” revealed Fiona Matthews, Applegreen Ireland Managing Director. “As a proud

customers since opening here almost 43 Irish business, we believe this partnership years ago. Whether it is picking up lunch will complement our market-leading offer or dinner on the move, buying snacks on of choice, quality, value, and deliver a a journey, or doing a convenient week’s great experience to our customers on the shop, customers will find a wide range road. We are constantly improving to give of M&S Food in new convenient locations our customers more choice and a better across the country.” customer experience, and this agreement with M&S is part of that evolution.”

M&S Trading Director for Ireland Eddie Murphy, said: “This partnership will expand our footprint in Ireland and help bring delicious, great value M&S Food to even more customers.

Applegreen are a fantastic Irish brand, and we are hugely excited to be partnering with A new M&S Food ‘shop-in-shop’ will initially be them in this market.

M&S have built great available in five Applegreen locations across the country. heritage with Irish

4|Retail News|October 2022|www.retailnews.ie

News

Inflation bites on lunchbox staples TAKE-home grocery sales in Ireland increased by 1.8% in the 12 weeks to September 4, thanks mostly to a 7.8% increase in average prices, as grocery price inflation hit 11%.

In the four weeks to September 4, the price of backto-school essentials (bread, ham, cheese, yogurt, cereal and milk) rose by 19.5%, making a basket of these staples €2 more expensive.

The most basic items saw some Emer Healy, Kantar Senior of the biggest jumps, with bread Analyst. up 20%, ham up 12%, milk up 26%, and yogurt up 17%. Collectively, shoppers spent an additional €17m on these products compared to the same period last year, driven entirely by price, as volumes were down by 6%.

“Grocery price inflation is at its highest level since Kantar began tracking grocery price inflation in May 2008,” said Emer Healy, Kantar Senior Analyst. “As food and drink prices continue to climb, alongside increasing pressure on other household bills, the impact is unavoidable for many Irish consumers. The average annual grocery bill could go from €6,985 to €7,753 – that’s an additional €768 a year that Irish consumers will have to spend if they do not make any changes to what they currently buy or where they shop.”

As consumers search for better value, the biggest winners are retailer own-label lines, according to Kantar. In the latest 12 weeks, sales of own-label products are up 5.8%, representing an additional €72m year-on-year.

Value own-label ranges, the very cheapest products in the range, saw even stronger growth, up 21.4% compared to the same period

last year as shoppers spent an additional €10.2m.

The cost-of-living crunch has also encouraged an influx of new shoppers to go online. In the last four weeks alone, volumes were up as shoppers increased their packs per trip by 2.9% contributing an additional €6.8m to the overall market performance. More than onein-10 Irish shoppers (12%) now purchase their groceries online.

Appealing to the need for better deals has helped all major retailers to grow in the last 12 weeks. Market leader Dunnes (22.3% value share) saw growth of 7.2% year-on-year, helped by an influx of new shoppers (up 4.7%), and an increase in shopping trips (up 1.7%). Dunnes traditionally performs well at back-to-school times and experienced strong own-label growth of 13% year-on-year.

Tesco sits at 21.9% share, with sales up 3.9% compared to last year as shoppers return to store more often (6.6%), while SuperValu (21.4% share) continues to attract more trips than any other retailer, with an average of 21.5 trips made in the last 12 weeks. Lidl holds 13.2% share, growing 3.5% year-on-year, while rival low-cost retailer Aldi sits at 12.7% share, an increase of 1.4%, as a result of existing shoppers retuning to stores more often.

FoodCloud named Charity of the Year 2022 FOODCLOUD were named Charity of the Year 2022 at the Charities Institute Ireland’s (CII) Charity Excellence Awards 2022. FoodCloud have a longstanding commitment to the community and showcase an ability to assist those most deprived by redistributing 100m meals to their network of community groups and charity partners across Ireland and the UK. “We are honoured to have received this year’s Charity of the Year award from the Charities Institute Ireland,” noted Iseult Ward, CEO and Co-Founder, FoodCloud. “This is a huge accomplishment, after a challenging two years where we saw a massive increase in demand for our services to provide surplus food to charities, and a true testament to all the work our team and partners have done in coming together in support of local communities.

This recognition is more important than ever as we meet further challenges in the coming winter months, with the rising cost of living and climate crisis.”

Pictured are representatives from FoodCloud (l-r:): Brian Curtin, Volunteer Manager; Tara Belford Clarke, Development Manager; Suzanne Delany, Development Director; alongside Scott Hayes, Ecclesiastical Insurance, the sponsors of the Awards.

Retail News|October 2022|www.retailnews.ie|5

News Sexton scores at Mace retailer event IRELAND rugby captain and Mace ambassador, Johnny Sexton, joined Mace retailers from across Ireland at a special business forum discussing ideas and opportunities within Irish grocery retailing, when the Mace retailer event took place at the Kilashee Resort & Spa in Naas, Co. Kildare, recently. Also showcased on the day were a number of technologies and solutions to support the continued growth of Mace retailers’ businesses with this suite of supporting technologies launching across Mace over the next 12 months.

This was the first in-person Mace retailer event in more than three years due to the Covid-19 pandemic and was very well attended.

Among the new solutions showcased on the day was BWG Foods’ new predictive AI stock management system, ShopLink Pro, which leverages hundreds of complex data points to predict consumer demand for in-store products, allowing for smarter forecasting of stock requirements, while also considering business promotions and category management to deliver the next five-day sales forecasts. The BWG team also revealed an innovative new HR Support service for retailers to manage this very important part of their business.

BWG Foods, owners and operators of the Mace brand in Ireland, also showcased a number of their latest food and beverage concepts, including Háo Chi Bar, The Local Tea Company, Popsicle, Pazza @ Home and I-Scream, the exclusive ice cream offering.

“It was wonderful that so many Mace retailers were able to get together for this very important and informative meeting,” revealed Peter Dwan, Mace Sales Director. “It’s been over three years since the Mace family got together, which made today’s event even more enjoyable. Retailing evolved over this period, so it was more important than ever that we got together as we all know, retailers learn from

Pictured at the Mace retailer event in the Kilashee Resort & Spa in Naas, Co. Kildare, are (l-r): Daniel O’Connell, Retail Director, BWG Foods; Peter Dwan, Mace Sales Director; RTE’s Jacqui Hurley; Mace ambassador Johnny Sexton; and John Moane, Chief Commercial Officer, BWG Foods. each other. Businesses are facing huge challenges with the extraordinary rate of increase in energy costs, as well as rising inflation; collectively we need to help each other over the coming weeks and months as we navigate this latest challenge. Today’s event showcased how technology, innovation and a joined-up approach will support retailers into the future.”

Johnny Sexton was a terrific addition to the forum, with the Ireland captain taking the opportunity to interact with Mace retailers during the BBQ event.

New Ibec President named IMELDA Hurley, CEO of Coillte, has been named as Ibec’s new President for 2022 to 2023. She succeeds Frank Gleeson, President and CEO of Aramark Northern Europe.

“It is a privilege to be appointed Ibec President for the next 12 months,” she said.

“While the economy faces unprecedented inflationary competitiveness challenges at present, it is important that we do not lose focus in meeting the long-term strategic issues we face as a society, particularly the climate emergency crisis. I look forward to using my role as President to support Ibec’s

ongoing engagement with Government and leading stakeholders to realise the country’s ambition of positioning Ireland as a world leader in terms of its transformation to both a sustainable business model and society.”

Ibec CEO Danny McCoy said: “Imelda is a recognised leader in the field of Irish and European business and her experience and insights will no doubt support our efforts over the coming year to help navigate the economy through a challenging period. We look forward to working with her and wish her great success.”

Pictured at Coillte’s Avondale Forest Park are Imelda Hurley, CEO of Coillte and incoming Ibec President, and Danny McCoy, CEO of Ibec.

Aldi win Lean Leadership Award ALDI Ireland have received the award for ‘Lean Leadership’ at the Lean Business Awards 2022, in recognition of the fantastic strides they have made in sustainability, across both operational and energy efficiency, and driving further improvements over the past year.

Judges praised the innovative steps Aldi have taken through their sustainability initiatives, including their reverse vending machine trial. Aldi introduced their first reverse vending machine earlier this year at their Mitchelstown store in Cork, as well as launching Ireland’s largest reverse vending machine at their Naas Monread Road store, and another unit in Mallow, Co. Cork, with €1,000 being donated to Aldi’s charity partner Barnardos monthly for the duration of the trial. Judges

also commended the Aldi team for their efforts to continuously develop their store network through the Project Fresh programme.

“The team here at Aldi Ireland is absolutely delighted to win this award, and to be recognised for the great work undertaken to improve our sustainability initiatives and overall efficiency,” noted Niall O’Connor, Aldi Ireland Group Managing Director. “Ensuring our customers have access to all the food and provisions they need, all at the best prices, across our 153 Irish stores is our priority, and this award is a testament to the hard work and commitment of all our colleagues and suppliers across the country.”

6|Retail News|October 2022|www.retailnews.ie

News

Cost the highest concern for Irish food shoppers IRISH consumers ranked cost as the most important factor when shopping for food, in the results of the major European survey.

The 2022 Eurobarometer on food safety, EU-wide research conducted by the European Food Safety Authority (EFSA), was the first to be commissioned since 2019, and focused on a range of topics, including concerns about food safety, trust in sources of information on food risks, and personal Dr Pamela Byrne, Chief Executive, interest in food safety.

FSAI. When asked about factors affecting food purchases, Irish consumers ranked cost (63%) as the most important consideration, with taste (54%) and food safety (52%) following close behind. Strikingly, these results are higher overall than the average top concerns across the whole EU of cost (54%), taste (51%) and food safety (46%).

Other findings from the Eurobarometer include: • Chief among Irish food safety concerns are food poisoning from food or drinks contaminated by bacteria, viruses, and parasites (39%); pesticide residues in food (36%); and additives like colours, preservatives or flavourings used in food or drinks (29%).

• A strong majority of Irish consumers (82% of men and 83% of women) would change their behaviour if made aware of a foodborne disease outbreak news story, with 90% of those aged 15-24 stating they would do so.

• When asked for their reasons for not engaging with the EU food safety system, Irish consumers (47%) responded, “I take it for granted that the food sold is safe.”

“In the current high cost of living climate and with rising household bills, it is not surprising to see that Irish consumers report cost as the main factor when purchasing food, up 6% since 2019,” noted Dr Pamela Byrne, Chief Executive, FSAI. “However, from a food safety perspective, it is encouraging to see that Irish consumers place food safety as the third most important factor when buying food.”

Over 1,000 Irish consumers were interviewed as part of this research, and 90% of those agreed that regulations are in place to ensure that the food we eat is safe, with 84% of the same respondents trusting national authorities as a source of information on food risk, a figure almost 20% higher than the EU average (66%).

“75% of Irish people interviewed said they had a personal interest in the topic of food safety,” said Dr Byrne.

“We want every Irish consumer to know that the FSAI is responsive and understanding of their concerns regarding food safety. We continue to work with food businesses in Ireland to ensure that food safety regulations are complied with and that Ireland maintains its positive reputation for producing safe food. Working in conjunction with the food inspectorate and other EU food safety authorities, we will continue to protect consumers and raise compliance through partnership, science, and food law enforcement.”

Stonehouse IGBF Golf Day a huge success THE Stonehouse IGBF Golf Day took place in Killeen Castle on Friday, September 16, raising a massive €41,000 for the IGBF fund. This is the 15th running of the event, which started in The Heritage Golf Club in September 2008, where it was held for the following seven years.

Over the last 15 years, this event has raised €600,000 for the IGBF. When coupled with the other IGBF activity Stonehouse supports, including the IGBF Lunch, the IGBF Sports Lunch and the monies raised by Stonehouse at their annual conference, monies raised

by Stonehouse with the huge support

of members and suppliers is heading towards €750,000.

Commenting on the amount raised, CEO of Stonehouse, Tom Shipsey said that it is important that the industry supports its own charity. Stonehouse are hugely proud of its achievements in this regard but could not do so without the support of their members and suppliers. He particularly wished to acknowledge the support of Eoin Kellett and all in Mondelez, who each year step up to cover the total costs of the event.

This ensures that all monies raised by all participants/sponsors goes directly to the IGBF.

IGBF President of Appeals, Kevin Keating, receives the cheque for €41,000 from Tom Shipsey, Stonehouse CEO.

Retail News|October 2022|www.retailnews.ie|7

News

Tesco the largest purchaser of Irish food and drink in the world TESCO are the leading retail buyer of Irish food and drink in the world, with purchases totalling €1.6 billion a year, making the company a bigger buyer of Irish produce than any country in the European Union. The latest figures come from an independent socio-economic assessment of Tesco’s activities on the Irish economy by international economic consultants, Indecon, which was completed to mark the 25th anniversary of Tesco coming to Ireland in 1997.

According to Indecon, exports of Irish food and drink to Tesco represented almost 6.5% of the total value exported during 2021, which Bord Bia recorded as €13.5 billion, with Tesco accounting for €0.87 billion of the export total. The exports to Tesco stores in the United Kingdom and Central Europe have grown by more than 47% in 15 years.

The figures show Tesco’s purchases of Irish food and drink remained robust during the pandemic and throughout supply chain challenges following Brexit. Irish suppliers continued to innovate for Tesco over the last year, replacing imports in certain areas, such as family-owned Cork business Silver Pail, which secured a contract to supply the Tesco Ireland own-brand ice-cream range. Country Crest, Keelings and Lir Chocolates continue as long-standing suppliers, with Folláin, the Gaeltacht-based jams and preserves company, the latest to join the 500-strong Irish firms supported by Tesco in the past year.

Leo Varadkar TD, Tánaiste and Minister for Enterprise, Trade and Employment, wished Tesco well for the next 25 years: “Congratulations to Tesco on this really important anniversary: 25 years in Ireland, employing thousands of people in cities and towns across the country. Every shop

supports our local food producers too, with 13,000 farm families supplying fresh produce every day. Thank you for your commitment to Ireland, especially during the pandemic, during which the staff in all of your supermarkets made a huge contribution.

Wishing you the very best for the next 25 years!”

Natasha Adams, Chief Executive, Tesco Ireland said: “Marking 25 years of Tesco in Ireland is a huge milestone for us and one we are very proud of. This Indecon research shows that our long-standing presence in communities across the country is adding real value to the Irish economy through exports and employment. Our significant spend with Irish businesses helps to secure the jobs of local people and many local Irish suppliers. In addition, the success of Irish farmers and food processors supplying us domestically and exporting to Tesco internationally reflects the outstanding quality and unwavering commitment of the Irish agri-food sector. As a business, we are acutely aware that the current cost of living crisis is placing a huge burden on many individuals and families, and our commitment to serving our customers, communities and working collaboratively with suppliers has never felt more important.

We are committed to our 500-plus Irish suppliers, of which many are local, familyrun businesses and which in turn benefit almost 13,000 farming families nationwide; and we will continue to play a constructive role in supporting Ireland’s economy for many years to come.”

Commenting on the announcement, Michael Murphy, Interim CEO, Bord Bia, said; “Tesco’s commitment and contribution to the Irish food, drink and horticulture industry over the last 25 years has been phenomenal.

Natasha Adams, Chief Executive, Tesco Ireland.

Tesco have established important and productive partnerships with Irish producers across their business in Ireland, while also providing a pathway to global opportunities for many of Ireland’s leading food and drink companies in their overseas markets – in particular in the United Kingdom. These strong links with its Irish supply base were particularly evident in recent times as the industry faced many challenges as a result of Brexit, Covid-19, and increased costs across the supply chain. Tesco’s engagement, receptiveness, and proactiveness have been indicative of the value they place on their close relationships with Irish suppliers and the wider industry. In Bord Bia, we look forward to continuing to work closely with Tesco, a valued retail member of Origin Green, to support both Tesco and the Irish food, drink, and horticulture industry as they work together to enact positive, long-term and sustainable change in the sector.”

Inflation & the cost of living top consumer worries IRISH consumers cited inflation/cost of living as their biggest worry, according to Bank of Ireland’s latest Savings and Investment Index, a trend mirrored in similar international surveys. There has also been a significant drop in the proportion of consumers who feel that they are saving enough, reflecting the impact of rising prices and the back-to-school costs faced by many households.

Inflation and the cost of living rank highest amongst both 30-59 year olds and 16-29 year olds and while it increased significantly amongst the 60+ age group, this age bracket was alone in ranking the war in Ukraine top of their concerns. Covid has almost dropped off the list of concerns, with just 3% seeing

it as their biggest concern, below climate change (16%), global recession (14%) and the cost of housing (12%).

“Rising inflation is having a significant impact on how people view their finances,” said Kevin Quinn, Chief Investment Strategist at Bank of Ireland. “So much so that despite the challenges presented by Covid and the Russia-Ukraine war, the impact of rising prices is possibly the most significant in the past three years in terms of how people view saving and investing.”

He also highlighted the different strains faced by different age groups: “Working age and younger consumers are the most impacted by the rise in the cost of living, at least thus far.”

8|Retail News|October 2022|www.retailnews.ie

Industry News Londis renew sponsorship of Ireland’s Fittest Family LONDIS are delighted to announce that they are sponsoring Ireland’s Fittest Family for a fourth year running. RTE’s hit family programme, which reaches the milestone of its tenth season this year, returned to our screens on Sunday, October 2. The hugely popular show features presenter Mairead Ronan and a star-studded line up of coaches, including Davy Fitzgerald (pictured), Anna Geary and Donncha O’Callaghan. New to the coaching line up this year is former jockey and Dancing with the Stars winner, Nina Carberry. “We are delighted to renew our sponsorship of RTE’s Ireland’s Fittest Family for the fourth year,” noted Conor Hayes, Londis Sales Director. “The show is a great fit for Londis; it’s a family show that gives local heroes a chance to represent their families, communities and counties on the big screen in a healthy, fun and competitive way.”

Denny survey reveals Ireland’s favourite toastie

ICONIC food brand Denny have launched a new campaign, entitled ‘Grand, Dad’, which reminds us that sometimes the most comfort is derived from comforting others, particularly when they need it most.

This beautiful portrayal of a new Grandad trying to find his place in the whirlwind of a new baby’s arrival home beautifully illustrates how the simplest of things can be just what you, or indeed someone else, needs in that moment. Denny recently set out to find out what makes the ultimate toastie, with Ham & Cheese coming out on top (38%), followed closely by Ham, Cheese, Tomato and Onion! 70% of people chose white bread over brown bread, with 57% of people always enjoying their toastie with a packet of crisps.

Ornua launche 2023 graduate programme ORNUA, proud owner of Kerrygold, Ireland’s only billion-euro food brand, have launched their search for the organisation’s next generation of leaders through their 2023 Graduate Programme.

Commencing in September 2023, the Ornua Graduate Programme has been specifically designed to equip high-performing graduates with the business skills and experience needed to excel in one of Ireland’s leading international food businesses. The programme is seeking applicants for a range of permanent roles across key business functions, including ICT; Sales and Marketing; Supply Chain and Logistics; Manufacturing and Engineering; Finance; Commercial; and Operations. Pictured are Majella Darcy, Chief People Officer, Ornua, and John Jordan, CEO, Ornua. For more information, visit www.earlycareers.ornua.com.

Spar team up with Fatti Burke for national colouring competition AS part of Spar National Tree Day 2022, Spar and the Tree Council have teamed up with award-winning Irish illustrator Fatti Burke to launch the Spar National Tree Day Colouring Competition.

Children can pick up a Fatti Burke illustrated colouring sheet in any Spar store nationwide and, by uploading a photo of their completed colouring sheet on Treeday.ie, be in with a chance of winning a Linkilonk Activity tube, Eco markers + €15 Spar voucher to pick up some treats in their local store. Burke, who hails from Co. Waterford, has created a number of award-winning children’s books about Ireland and characters in Irish history with her father, John, a retired primary school teacher. Pictured at the launch of Spar National Tree Day are: Colin Donnelly, Spar Sales Director; Irish illustrator Fatti Burke; Éanna Ní Lamhna, President of the Tree Council of Ireland; Lila Rice, aged six, from Swords; and Robert Brady, aged seven, from Clontarf.

Fresh store sells €1m Daily Million ticket FRESH, the Good Food Market, in Northern Cross, Dublin 17, has been revealed as the selling location for the September 22 Daily Million top prize ticket worth a whopping €1m. Noel Smith opened the store in 2007, one of nine Fresh stores he owns around Dublin. He was delighted to get the call that one of his customers became a millionaire after a visit to their store. “I’ve been a National Lottery Agent since 1992 and this is the biggest win we’ve had to date,” said Noel. “There will be some buzz over the next couple of days with customers coming in and out checking tickets.” Store General Manager Ger Hanley (left) is pictured celebrating alongside staff Lorena Mihai and Amy Jordan and Shane Kenny (second from right), National Lottery representative.

CELEBRATING GOLDEN MOMENTS

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Industry News MiWadi launch Trick or Treat for Sick Children 2022 MIGHTY Monster Joy Harper (aged seven) from Rathfarnham is pictured with Caroline Hyde, Marketing Manager, MiWadi, broadcaster Alison Curtis and Terri Reynolds, Campaign Manager, Children’s Health Foundation, at the launch of this year’s 'Trick or Treat for Sick Children' campaign in aid of Children’s Health Foundation, which is proudly supported by MiWadi. MiWadi are celebrating 10 years proudly supporting Trick or Treat for Sick Children, and have helped to raise over €3.2m over that time. MiWadi and Children’s Health Foundation are calling on the public to register for a party pack to help host a spectacularly spooky Halloween event, while making a contribution to support the magic that happens in Children's Health Ireland at Crumlin, Temple Street, Tallaght and Connolly every day. Funds raised will help to purchase vital, life-saving equipment for sick children all across Ireland. To register for a ‘Trick or Treat for Sick Children’ Party Pack, visit www.childrenshealth.ie/trickortreat.

Grow with Aldi winners revealed ALDI have announced that five Irish artisan food producers have been awarded contracts with the retailer as part of this year’s Grow with Aldi programme. The Grow with Aldi 2022 winners are: Cully’s Bakery from Co. Cavan; The Sibly Food Co. from Co. Cork; Hanley’s Puddings from Co. Cork; Vale & Acre from Co. Tipperary; and Builín Blasta Co. Galway. The Grow with Aldi supplier mentorship scheme, in conjunction with Bord Bia, backs Irish ventures and drives innovation. Laura Harper, Buying Director at Aldi Ireland, is pictured in the centre with (l-r): Fiona O’Dwyer, Vale & Acre; Matthew Collins, The Sibly Food Co.; Brian Cully, Cully’s Bakery; Anthony Considine, Hanley’s Puddings; and Heather Connolly, Builín Blasta, at the Aldi Marquee at the National Ploughing Championships, Ratheniska, Co. Laois.

Vodafone offer free cinema ticket to customers VODAFONE Ireland have launched a free cinema ticket offer in partnership with Odeon as part of the Vodafone Fantastic Days reward programme. Radio and TV presenter Suzanne Kane announced the initiative at Odeon Point Square with her children, Oisin (7) and Hannah (5). Thanks to Vodafone Fantastic Days, every Wednesday customers can use the MyVodafone app to download up to four offer codes (one ticket per code) to any film being shown on the following Tuesday in any Odeon cinema nationwide. Offer codes are available while stocks last with no booking fee, and no Odeon cinema restriction. The Vodafone Fantastic Days reward programme was named Utilities Loyalty Programme of the Year 2022 at the Irish Loyalty Awards.

Lidl’s Savvy Supper Club PICTURED at The Savvy Supper Club by Lidl in Crow Street Restaurant are CEO of Lidl Ireland & Northern Ireland, JP Scally, alongside event host and Lidl Brand Ambassador, Kathryn Thomas. This Savvy Supper Club event showcased the great value on offer at Lidl as new research has revealed that Lidl main shoppers believe they save €32.75 each week by doing their full shop with Lidl, equating to an annual saving of €1,703.

Mr Price & the Rehab Group named People's Choice winner at Charity awards MR Price and The Rehab Group have won the People’s Choice Award at this year’s Charity Excellence Awards. The two groups entered a partnership to change the job landscape for people with disabilities nationwide by offering placements and jobs to students of the Rehab Group. The partnership is measured in real job outcomes where people with disabilities get paid employment. Edel Kavanagh & Patrick Brennan, former National Learning Network students, a part of the Rehab Group, who now work for Mr Price, are pictured accepting the People's Choice Award.

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Industry News Spar supporting National Tree Day

Packaging innovations for Quality Street and KitKat

THE Tree Council of Ireland, supported by Spar, encouraged primary school children across the country to take the pledge and plant a tree for Spar National Tree Day on October 6. This year’s campaign theme, Root for Nature, encouraged children, parents and teachers to connect directly with nature by planting one of the 2,000 free Native Irish Holly tree saplings available on www.treeday.ie. “Spar are very proud to support this initiative and encourage everyone to let their green fingers come to the fore.

We have a natural connection through our iconic fir tree and tagline, ‘Under the tree at Spar’ and are delighted to be associated with this terrific campaign,” noted Spar Sales Director Colin Donnelly, pictured with Éanna Ni Lamhna, President of the Tree Council, along with Senior Infants from Our Lady of Consolation School in Donnycarney.

NESTLÉ Ireland have announced industry-leading packaging innovations for two of their best-loved Irish brands - Quality Street and KitKat. In a category first, Quality Street will move to recyclable packaging for its twistwrapped sweets. By replacing the double layer of foil and cellulose with a paper wrap, Quality Street will remove more than two billion pieces of packaging material from the brand’s supply chain. At the same time, KitKat will introduce wrappers made with 80% recycled plastic. These wrappers can be recycled in household bins in Ireland. The rollout will begin this month on the brand’s flagship two-finger products, before being extended across the entire range by 2024.

Aldi sign new €8.5m deal with Irish confectioners

Fyffes focus on access to healthy nutrition

TO mark UN International Day of Awareness of Food Loss and Waste, Fyffes have partnered with food charities across the globe to ensure that, at this time of rising prices, the most vulnerable in society continue to have access to healthy nutrition.

For 2022, Fyffes has chosen food banks and food charities as the recipients of its European and North American community investment donations.

In addition to the regular donations of fresh fruits, Fyffes have donated €10,000 to FoodCloud in Ireland to ensure the organisation can maximise the use of their surplus food to support their 600 community partners. “At Fyffes we are determined to reduce food loss and ensure the surplus reaches people who will benefit from our healthy produce,” noted Stella Davis, Fyffes Sustainability Manager, pictured with Emma Hunt-Duffy, Fyffes Head of Marketing, presenting the cheque to FoodCloud’s co-founder Aoibheann O'Brien (left) and account manager Ella Ryan (right).

ALDI Ireland have agreed two new deals with Irishbased suppliers Broderick’s Handmade Cakery and Cookie Dó, worth a total of €8.5m.

The new deal with Dublinbased Broderick’s, worth €7.5m, will see the company continue to supply all Aldi’s Irish and UK stores, as well as 300 stores in the US, with their Irish-made quality desserts. Aldi have also extended their contract with Cookie Dó in a deal worth approximately €1m, which will see the company continue to supply Aldi into 2023. Based in Tallaght, Cookie Dó’s Classic Chocolate Chip and Triple Chocolate cookies, as well as a brand-new White Chocolate Chip flavour, will be available at Aldi’s 152 stores in Ireland. Pictured are (l-r) Niall O’Connor, Group Managing Director, Aldi Ireland; Ciarán Fitzpatrick, Managing Director, Cookie Dó; Bernard Broderick, Joint Managing Director, Broderick’s; and Charlie McConalogue TD, Minister for Agriculture, Food and the Marine.

Lidl team up with RollerCoaster LIDL Ireland have partners with RollerCoaster.ie, Ireland’s leading online pregnancy and parenting destination, for the launch of the Lupilu Baby Bundle. Continuing the success of a previous partnership, the Lupilu Baby Bundle is a box filled with award winning Lupilu by Lidl new-born necessities that will be available completely free to those who subscribe. Lupilu by Lidl is Lidl’s own brand range of award-winning baby products, including a recent Gold win on their Lupilu nappies at the Pregnancy & Baby Fair awards.

Pictured are Marian McConville, Senior Agency Account Manager, DMG, with Orlaith McIvor, Media Manager, Lidl Ireland & Northern Ireland.

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Gala Group

Gala primed for continued growth The Gala Retail Annual Conference & Retail Excellence Awards made a welcome return for 2022, where more than 350 attendees enjoyed an inspiring event with the theme ‘Grow As One’.

THE Gala Group welcomed in excess of 350 guests to their annual Gala Retail Conference & Excellence Awards 2022, which took place at the Great Southern Hotel in Killarney at the end of September. It is the first time the Gala conference, trade fair and Excellence Awards have taken place since 2019 and the atmosphere was one of celebration, with retailers, wholesalers and suppliers coming together for the two-day event.

CEO of Gala Retail, Gary Desmond, addressed guests at the event, taking the opportunity to express, face-to-face, the Gala Group’s appreciation for the efforts undertaken during the Covid-19 pandemic, thanking Gala retailers for going above and beyond for their communities and thanking Gala suppliers and wholesalers who played an instrumental role in the supply chain, ensuring a steady stream of goods for retailers and their communities. Gary also added a note of thanks to the team at Gala Retail Services, who navigated their way through the ever-changing environment, going the extra mile to ensure Gala retailers were supported at a time when they needed it most.

Grow As One The theme of this year’s conference was ‘Grow As One’ and saw the Gala Group reporting sales increases of 28% since March 2020, including a 10% sales increase for the year to date, while acknowledging the challenges of city centre stores, where footfall hasn’t returned to pre-pandemic levels. However, the Group continues to grow, with the addition of 43 new stores to the Gala portfolio, including 13 new forecourt stores since 2020.

The theme of growth and development was high on the agenda, with Gary highlighting these most recent successes as building blocks for further growth ahead of Gala’s 25th anniversary in 2023. With further growth planned, the CEO also acknowledged the current cost-of-living crisis which is impacting consumer behaviour.

“Our objective for this year is to grow, as one, by working together, identifying opportunities for expansion, growth and acquisition, and going above and beyond for our customers,” Gary said. “However, we have a challenge ahead, as do all retailers and businesses. We need to keep our consumers shopping in Gala stores and grow our footfall as the cost-of-living crisis deepens. We need to offer value, yes, but so much more. We need to give our customers a reason to return to a Gala store time and time again.”

Impressive trade show Earlier in the day, guests at the conference attended the annual conference trade show in the INEC where they viewed new products and services from suppliers, discussed solutions that can be incorporated in-store and sampled the delicious product range from Gala’s in-house concepts: Baker’s Corner, New Street Deli, Coffee Junction, Galato and Distill.

CEO of Gala Retail, Gary Desmond pictured with awards host, Lucy Kennedy, and Chairman of Gala Retail, Donald Williamson.

Eoin Kellet, MD of Mondeléz Ireland, receives the Supplier of the Year Award from CEO of Gala Retail, Gary Desmond, and Awards MC, Lucy Kennedy.

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Gala Group The trade show is an integral part of the annual Gala conference, as Gary Desmond acknowledged: “Over the years, our suppliers have shown great support to the Gala Group and our retailers, and we really appreciate their support at our annual trade show and conference.

The trade show provides a fantastic opportunity for Gala retailers and suppliers to meet face-to-face, avail of exceptional offers and see first-hand the latest innovations, respectively. This opportunity has been missing for the past couple of years, with the event taking a more virtual format, which makes this year’s trade fair more important than ever, allowing new connections to be made and old ones to be cemented and strengthened.

“Our suppliers are an intrinsic part of the Gala mix, supporting Gala stores in the delivery of great value, quality produce and excellent service to our customers.”

Impressive marketing activities Community continues to be at the core of Gala Retail’s values, and this is reflected in the brand marketing activities the Group undertakes throughout the year, as outlined by the CEO during his address.

This year Gala in-store promotions focused on rewarding customers through the ‘Summer Days' and 'Getaways’ in-store promotions, activations that drive footfall to Gala stores and generate goodwill within local communities. Touching on the Group’s sponsorship of national children’s summer camps, Starcamp with Gala Retail, the Gala Retail Inspiration Awards, and the Group’s continued support of Special Olympics Ireland, Gary highlighted Gala Retail’s commitment to supporting Irish organisations and celebrating the inspirational individuals that can be found in communities across Ireland.

Reinforcing the Group’s core values “Our marketing activities and partnerships are reflective of our core values of Irishness and community, supporting home grown businesses and organisations, while reinforcing the Gala brand values and ethos to a wider audience, through these associations,” he said.

“At Gala, we’re here to grow, grow the Group and our businesses, but we’re also here to give back and support others. Our commitment to Special Olympics Ireland is as steadfast as ever. Next year is the World Summer Games, the biggest year in the Special Olympics calendar, and we are proud of the role that our support plays in helping Special Olympics athletes to represent Ireland.”

Gary also spoke about the Group’s awareness of the importance of building online communities and their continued commitment to further growing their online presence. An early adopter of social media, the Gala Retail brand continues to go from strength to strength online.

Excellence in Retailing awards At the Gala awards event, it was time for Gala retailers to celebrate excellence in retailing with the Gala Excellence Awards, which were MC’ed by TV and radio presenter, Lucy Kennedy.

Presented to stores that are deemed ‘outstanding’ following a comprehensive and independent assessment, these annual awards recognise quality retailing throughout the Gala Group.

49 Gala stores from across the country picked up

an award in recognition of their excellence in retailing, with an additional 12 Category Awards presented on the night, including the Social Media Champion, Customer Service and Brand Champion awards, among others.

Gary Desmond, CEO of Gala Retail, pictured with the Gala Retail Council and MC at the Gala conference, Lucy Kennedy.

Pictured are (l-r): Gary Desmond, John McDermott, Majella Hennessy, Lucy Kennedy, Hilary Duffy, Irene Murphy, Paul Harkin and Kevin Bracken.

Darren Savidge, O’Brien’s Ingredients, Audrey Kelly, Chilled and Logistics Manager, Gala Retail, and Event MC, Lucy Kennedy, pictured presenting Terry Kane from Kane’s Gala with the Baker’s Corner Award.

Members of the Mulrooney Group pictured with their Retail Excellence Awards from the night - the Mulrooney Group also received the Social Media Award.

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Gala Group Excellence Award Winners • O'Shea's Blennerville, Co. Kerry • Gala, Mounthawk, Co. Kerry • Kane's, Carlow • Gala Gaelic Stores, Co. Wexford • McDermott's, Patrickswell, Co. Limerick • Gala, Oak Park, Co. Kerry • Mulrooney's, Nenagh, Co. Tipperary

Mondelēz Ireland was named as Gala Supplier of the Year and Managing Director of Mondelēz Ireland, Eoin Kellet, commented that the company was thrilled to be receiving the award, which was presented to him by Gary Desmond.

“We are honoured to have so many excellent and passionate retailers, and teams, within the Gala Group,” enthused Gary Desmond. “Our retailers go above and beyond and this has never been more evident than in recent years.

It is our pleasure to recognise the retailers who embody the ethos and values of Gala Retail in their service to their communities with these awards. It is their successes both tonight and the wins in-store every day that make the Gala Group better, stronger and able to ‘Grow As One’.”

• Mulrooney's, Roscrea, Co. Tipperary • Browne's, Manorcunningham, Co. Donegal • Hennessy's, Kilmeaden, Co. Waterford • Gala, Raheen, Co. Wexford • Mulrooney's, Birr, Co. Offaly • Harkin's, Ballybofey, Co. Donegal • Gala Louisburgh, Co. Mayo • Cullen's, Adamstown, Co. Wexford • Hegarty's, Carlow • Dempsey's, Portarlington, Co. Laois • Murphy's, Kilanerin, Co. Wexford • Gala, Clonroche, Co. Wexford • Moynihan's, Adare, Co. Limerick • Munnelly's, Carlow • McGloin's, Foxford, Co. Mayo • Walsh's, Kiltimagh, Co. Mayo • Mulrooney's, Templemore, Co. Tipperary • Gala, Kells, Co. Meath • Camier's, Ballydehob, Co. Cork • Mulrooney's, Portumna, Co. Tipperary • King's, Wicklow • Larkin's, Ballina, Co. Tipperary • Egan's, Dunmore, Co. Galway • Gala, Ballina, Co. Mayo • Gala, Bosheen, Co. Wexford

Elaine Joyce from JTI is pictured with Kareen Farrell from Gala The Brink, winners of the Best Marketing Initiative Award, alongside MC, Lucy Kennedy, and Tony Cluskey, Marketing & Ambient Trading Manager with Gala Retail.

• Bracken's, Portlaoise, Co. Laois • King's, Maganey, Co. Kildare • Gala The Brink, Rathdrinagh, Co. Meath

Category Winners:

• Duffy's, Terenure, Dublin

• 2022 Customer Service Award: O'Shea's, Blennerville, Co. Kerry

• Harkin's, St. Johnston, Co. Donegal

• 2022 Off Licence of the Year Award: Hegarty's, Carlow

• Lynch's, Killydoon, Co. Cavan

• 2022 2022 Fresh Food Award: Murphy's, Kanturk, Co. Cork

• Daly's, Waterville, Co. Kerry

• 2022 Baker Corner Award: Kane's, Carlow

• Mulhern's, Crossmolina, Co. Mayo • King's, Gorey, Co. Wexford • Darcy's, Daingan, Co. Offaly • Gala, Courtown, Co. Wexford • Hanlon's, Longford • King's, Ballylinan, Co. Laois • Holly's, Moyvane, Co. Kerry • Dowling's, Killenard, Co. Laois

• 2022 Marketing Initiative Award: Gala the Brink, Rathdinagh, Co. Meath • 2022 Community Initiative Award: Harkin's, Ballybofey, Co. Donegal • 2022 Manager of the Year: Marcus O'Rourke, Kieran's, Carrick on Shannon, Co. Leitrim • 2022 Brand Champion Award: McDermott's, Patrickswell, Co. Limerick • 2022 Chilled Retailer Award: Duffy's, Terenure, Dublin • 2022 Hero Award: Lynch's, Killydoon, Co. Cavan

• Coyle's, Belmullet, Co. Mayo

• 2022 Social Media Champion: Mulrooney Group

• Nolan's, Ardnore, Co. Kilkenny

• 2022 Supplier of The Year: Mondelēz Ireland

Through independent verification, the Origin Green members below were awarded Gold Member 2022 status for demonstrating exemplary sustainability target performance in 2021.

Find out more www.origingreen.ie

18|Retail News|October 2022|www.retailnews.ie

Origin Green

Origin Green awards Gold Memberships

The Origin Green Gold Membership Awards saw 58 companies recognised for sustainability excellence in the Irish food and drink sector.

ORIGIN Green, Ireland’s food and drink sustainability programme, has awarded 58 food and drink companies Gold Membership in recognition of their industry leading sustainability ambitions in 2022.

The annual Gold Member event, now in its third year, acknowledges the efforts of companies who have achieved exceptional annual performance on their sustainability targets in areas such as raw material sourcing, water and energy efficiency, waste reduction, packaging, and social sustainability, based on the assessment of its independent verification authority, Mabbett.

Since the establishment of the awards in 2020, 130 Irish food and drink companies have been awarded Gold Membership.

The number of awardees has increased year on year, highlighting the meaningful focus that companies are giving to their sustainability efforts in response to the urgency of climate change and the need for sustainable food production. This year, three companies are being recognised for their third consecutive year of Origin Green Gold Membership - Butler's Chocolates in

Dublin, Norfish in Co. Donegal, and Slaney Foods in Wexford.

across their sustainability targets. It’s wonderful to see the range of awardees from all areas of the industry this year, as the assessment of Gold Membership allows smaller companies to be

Exceptional annual performance “The aim of Origin Green and its members is to inspire the entire Irish food and drink industry towards sustainable production, and it gives me great pleasure to announce 58 new Gold Members for 2022,” noted Deirdre Ryan, Director of Origin Green and Sustainable Assurance at Bord Bia. “Our annual Gold Member event, Pictured are Minister of State at the Department of now in its third year, recognises the Agriculture, Food and the Marine, Martin Heydon TD; Joe efforts of companies O’Driscoll, Ballykilcavan Brewing Company; Deirdre Ryan, which have achieved Director of Origin Green and Sustainable Assurance at Bord Bia; and Dan MacSweeney, Chairman of Bord Bia; exceptional annual at the Origin Green Gold Membership Awards performance

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Origin Green recognised alongside large organisations for the strength of their sustainability achievements.

“Since the inception of the Gold Membership in 2020, it has strengthened the ambition of our members and encouraged Irish food and drink companies to increase their sustainability efforts in order to differentiate themselves from the competition in the marketplace.”

The world’s only national food and drink sustainability programme Michael Murphy, Interim CEO at Bord Bia, said: “As the world’s only national food and drink sustainability programme, Origin Green is instrumental in proving and improving sustainability across our industry and demonstrating this to customers around the world. It’s wonderful to see this acceleration of sustainability actions thrive across our food and drink sector, as we celebrate and recognise the exceptional sustainability results of our 58 Gold Members today.”

The 58 companies come from 18 counties and represent sectors such as seafood and aquaculture, dairy, meat, confectionery, beverages, and horticulture.

A decade since this world leading programme was launched, Origin Green holds the unique position of being the only sustainability programme globally to measure and monitor sustainability across the entire national food supply chain. Since its inception in 2012, Origin Green has grown to collaborate with 55,000 farms and over 300 leading Irish food and drink companies to prove and

improve their sustainability practices to meet the evolving needs of global customers and consumers.

Visit www.origingreen.ie to view this year’s Gold Member case studies.

Deirdre Ryan, Director of Origin Green and Sustainable Assurance at Bord Bia

Origin Green Gold Members 2022 Through independent verification, the companies below were awarded Origin Green Gold Membership in 2022: 1.

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Michael Murphy, Interim CEO at Bord Bia

Pictured are (l-r): Deirdre Ryan, Director of Origin Green and Sustainable Assurance at Bord Bia; Martin Heydon TD, Minister of State at the Department of Agriculture, Food and the Marine; and Áine Byrne of Norfish at the Origin Green Gold Membership Awards.

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ABP Foods Arthur Mallon Foods Aurivo Ballykilcavan Brewing Company Bantry Bay Seafoods Butlers Chocolates Cashel Farmhouse Cheesemakers Clonakilty Food Co Dairygold Food Ingredients Dawn Farm Foods Dawn Meats Group Divilly's Ltd Dole plc Drioglann Sliabh Liag CGA E Flahavan & Sons Ltd East Coast Bakehouse Epicom Food Limited trading as Complex Nutrition Errigal Bay Feldhues GmbH Filligans Ltd Finnegan's Farm Greenhill Fruit Farm Ltd Hassetts Bakers & Confectioners Ice Cream Treats Ltd Irish Distillers Kearney's Home Baking Keelings Kepak Group Kerry Fish (IRL) U.C. / Quinlans Fish / Kenmare Select Kerry Group Killowen Farm Kinnegar Brewing Kush Seafarms Ltd Lee Strand Cooperative Creamery Ltd McCormack Family Farms Meade Farm Group Meitheal Trá na Rinne Teo Molloy's Abbeytown Ltd / Honest Bakery Murphys Home Bakery Newgrange Gold Niks Tea Limited Norfish Ltd Nutramara Ltd Nutrition Supplies O'Hanlon Herbs Ornua Pearse Lyons Distillery Rockfield Dairy Ltd Sam Dennigan and Company UC Simpli Baked Slaney Foods Staunton Foods Ltd The Culinary Food Group The Foods of Athenry The White Hag Tirlán Velo Coffee Roasters Wexford Home Preserves

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Diablo

Diablo launch two new wines Diablo have just added two enchanting new additions to their range, in the shape of Golden Chardonnay and Volcanic Cabernet.

Héctor Urzúa, winemaker at Diablo.

RED wine drinkers will already be familiar with the existing wines that Diablo has to offer. Both Diablo Dark Red and Diablo Black Cabernet Sauvignon are known for their intense, deep colour. While Diablo might be known for their red wines, that doesn’t mean they aren’t bold enough to enter the white wine category too.

Diablo Chardonnay Diablo Chardonnay is the first white from Diablo, dazzling from the start with its marked aromatic expression. It enchants with its notes of passion fruit and mango. “It offers a strong fruit expression, perfectly balancing freshness and sweetness, generous, concentrated and seductive on the palate,” says Héctor Urzúa, winemaker at Diablo.

Diablo carefully harvest the Chardonnay grapes used for this wine from their main coastal vineyards in the Rapel area. Rapel is one of the largest valleys in Chile and one of the country’s most significant winemaking regions. In total, Rapel produces around a quarter of the total wine made in Chile, thanks to the warm and dry climate.

This wine is versatile and comes especially recommended to accompany New Diablo oily fish, shellfish, and pastas with Chardonnay is the creamy sauces. During the colder winter first white from months, consumers should serve it Diablo. with something sumptuous, such as

lobster or a creamy seafood chowder. Diablo Golden Chardonnay is also the perfect accompaniment to poultry and pork dishes, especially a festive turkey and ham. Best served chilled, this is a get-together favourite that everyone can enjoy. For the days over winter when entertaining friends and family, consumers can serve it with tasty canapés, including bellinis, sausage rolls and chicken and chorizo skewers.

Diablo Volcanic Whilst the Chardonnay is the first Diablo product to enter the white wine category, the red wine choice continues to expand with Diablo Volcanic. Deriving from ancient and mysterious soils of volcanic origin, this Cabernet Sauvignon offers aromas of blackcurrant and cherry, along with smoky notes reminiscent of burnt wood.

Héctor Urzúa is the oenologist in charge of this wine and points out that, “With a 12-month ageing in French and American oak barrels, Volcanic Cab offers a firm structure on the palate from the beginning. It has a finish with a pleasant smoky touch, combining perfectly with Diablo Volcanic, firm tannins. Similar to the rest of the range, the new this wine is a statement wine, assured to draw Cabernet you in. It is the perfect wine to bring to a dinner Sauvignon party, guaranteed to get everyone talking about from Diablo, the mysterious bottle on the table. It is ideal is a statement to accompany roasted red meats and mature wine. cheeses”.

N EW A PACT WITH THE EXTRAORDINARY

Golden Chardonnay enchants and seduces with notes of passion fruit & mango.

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Drinks News Barry & Fitzwilliam celebrate 40th birthday BARRY & Fitzwilliam are celebrating their 40th birthday this year. “We have managed to survive and prosper over the 40 years by keeping a close eye on international trends and embracing them,” notes Michael Barry, Managing Director of Barry & Fitzwilliam (pictured), reflecting on the highs and lows of running an independent drinks distributor for four decades. “We trade with all of the multiples, independent off licences and a large number of accounts in the hospitality sector. Besides being an agency house, we are also one of the leading spirit wholesalers in the country, carrying all of the leading spirit brands. Barry & Fitzwilliam is very much a one stop shop for hospitality.”

The fact that Barry & Fitzwilliam are a family company, and deal with a lot of other family companies, is a major point of difference, he believes. “We distribute some of the best-known brands in the world across wine (McGuigan, Villa Maria, Michel Lynch, Graham Norton), spirits (Remy Martin, Tia Maria, Cointreau, Bols, Disaronno) and beers/RTDs (Paulaner, Brewdog, White Claw). In addition, we have just finalised a deal with the largest brewery in the Ukraine, which is Obolon in Kiev, to import their beer.”

The MD sees a very bright future ahead: “We have a great team, we have great brand owners, and great relationships with them. We have a portfolio which is very much on trend with the consumer, such as White Claw, BrewDog and our celebrity wine portfolio, such as Graham Norton, Kylie and SJP, together with all of the brands mentioned earlier, so we are very much looking forward to celebrating 50 years in business in 2032.”

Irish Distillers adds digital label solution to support responsible choices

IRISH Distillers have announced the launch of a digital e-label system which aims to better inform consumers about the products they are consuming, as well as encouraging responsible drinking. The digital labelling initiative is beginning with a European pilot programme across Pernod Ricard’s strategic international brands, including Jameson and Absolut in the Irish market, before being rolled out globally across all brands in Pernod Ricard’s portfolio by 2024. This initiative aims to offer consumers a quick and easy way to access product and health information on packaging via a QR code. “We have always been a consumer-centric company committed to responsible drinking. The pilot of this new digital label solution in Ireland and other European markets strives to respond to our customers’ evolving desire for more information about the products they are consuming,” noted Nodjame Fouad, Chairman and CEO, Irish Distillers.

Barefoot Buttery Chardonnay on the way BAREFOOT, the number one USA wine brand in Ireland, will be rolling out their Barefoot Buttery Chardonnay in the Irish market from October 26. “Barefoot is all about creating wines that are fun, approachable and flavourful, and Barefoot Buttery Chardonnay ticks all those boxes,” says Philip Lynch, Country Manager for Ireland at E&J Gallo Winery. “Buttery is an approachable and easy to understand term that nicely expresses the creamy notes of the wine and Barefoot Buttery Chardonnay’s success to date suggests that this is something that resonates with consumers on both sides of the Atlantic.”

Powerscourt Distillery unveil Fercullen Falls whiskey POWERSCOURT Distillery have released Fercullen Falls, which is a blend of malt and grain whiskeys with an RRP of €38. Fercullen Falls has a high malt content, highlighting the unique style of the Powerscourt Distillery. The malt whiskey has matured in first-fill ex-bourbon barrels, and the grain is in a combination of ex-bourbon and new heavy char oak casks, making it an excellent 50/50 blend.

Birra Moretti head to Mondello Park for Sober October THIS ‘Sober October’, Birra Moretti Zero is headed for Ireland’s most famous race track, Mondello Park with two famous faces. Mondello Park is named after a suburb of Palermo, where the famous Targa Florio race was held.

Birra Moretti Zero want to bring a taste of Italian racing culture to Ireland by hosting the country’s first Piaggo Ape competition at Mondello Park. Birra Moretti Zero is brewed with Italian passion and the finest quality ingredients: 66 calories, 0% Alcohol, 100% Moretti.

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Ferrero

Ferrero expanding in biscuits sector

Ferrero are making huge inroads into the biscuits category with a range of products across key brands.

HAVING established a very strong position across chocolate, sugar confectionery and spreads, Ferrero have ambitious plans to become a major player in the sweet packaged foods sector. Biscuits naturally form a key pillar of those growth ambitions.

With Nutella B-Ready already a firm favourite in the category, the high-profile introductions of Kinder Cards, Duplo and Nutella Biscuits represent the logical next

Nutella Biscuits, the golden baked crunchy biscuits, enclosing a creamy heart of Nutella, have proved very popular since their launch in 2021.

step in this journey, following the successful performances of these brands across Europe. Each of the products in the biscuits range are available in single-serve and multipack formats, helping to meet changing shopper needs and offering the right balance between on-the-go and at-home consumption.

With 98% of shoppers buying sweet biscuits (Source: Kantar WPO Spend Penetration, Total Market, Total Size, 52 w/e Dec 2022), and one in six of those shoppers purchasing biscuits in convenience stores (Source: Nielsen Scantrack ROI, Convenience (Biscuits), Last 12 weeks data to 02/01/2022, €ROS), it is vital to have the right range on the shelves to maximise sales in the sweet biscuit category.

Nutella Biscuits Nutella, the nation’s favourite chocolate hazelnut spread (Source: Nielsen Scantrack 4 weeks to 20/02/2021 versus PCD YA), brings excitement to the biscuit category with its Nutella Biscuits. The golden baked crunchy biscuit, enclosing a creamy heart of Nutella, has already had an initial positive consumer response since its launch

in Ireland at the start of 2021. In a category of over 300 brands, Nutella Biscuits has secured itself in the top 40 biscuit brands (Ranked 35th RSV, Source: MAT to 27/02/22, Sub-brands – Total Scantrack ROI – Nielsen), and is already worth over €1.3m after just over a year in the market (€1,320,262, Source: MAT to 27/02/22 – Total Scantrack ROI – Nielsen).

Kinder Cards Expanding Ferrero’s presence in the biscuit category, Kinder Cards bring the distinctive milk and cocoa taste that the brand is loved for to a new aisle. By expanding Kinder’s presence in-store, the range will grab the attention of existing shoppers as well as attracting new ones to a widely recognised and trusted family brand. The singleserve packs also provide shoppers with an ideal treat for the whole family to enjoy on-the-go during afternoon activities.

Kinder Cards will grab the attention of existing shoppers as well as attracting new ones to a widely recognised and trusted family brand.

Duplo The Duplo biscuit bar features two delicate layers of crispy wafer, sandwiched between a smooth hazelnut centre and coated in delicious milk chocolate. At 100 kcals each and individually wrapped, Duplo is a delicious on-the-go treat for any time of the day.

Consumer testing in the UK and Ireland shows a wide appeal across age groups, particularly amongst adults aged 24-45 (Source: CPT research), due to its distinctive nutty taste and flavour, and creamy texture.

This research shows the strong opportunity for retailers to shake up their chocolate biscuit fixture, with Duplo a more premium option.

The Duplo biscuit bar features two delicate layers of crispy wafer, sandwiched between a smooth hazelnut centre and coated in delicious milk chocolate.

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Winter Warmers Image by rawpixel.com

Soup-er market As the weather turns colder, consumers increasingly turn to comforting and tasty foods like soup.

READY-to-consume soup benefited from the lockdowns during the pandemic, according to the latest report into the category by Euromonitor International. At the same time, however, a robust home-cooking trend hindered the growth potential in soup in 2021, Euromonitor believe.

Convenience continues to drive sales of soup, as some consumers tire of cooking. While the home-cooking trend has displaced packaged soup or consolidated a preference for homemade soup, a return to more hectic lifestyles as the pandemic eases has increased or renewed interest in the purchasing of ready-to-eat products. Moreover, some consumers became fatigued with home cooking and experiments in the kitchen, as lockdowns and home seclusion remained a factor during 2021.

Chilled soup marries key prevailing trends to register the fastest growth, and Euromonitor expect it to remain the fastestgrowing soup category in Ireland in both retail volume and current value terms. The chilled format is perceived to combine health and wellness with freshness (chilled soup usually has a very short expiry period), flavour and the convenience of consuming already prepared, low calorie products.

The competitive landscape may see smaller and local players and brands make some gains at the expense of the largest multinational/international players and brands, Euromonitor predict. These more local producers are expected to invest in their brands to widen their range and appeal through unique solutions and innovations.

Supermarkets are expected to remain the leading distribution channel for soup in Ireland over the coming years, according to Euromonitor. Economies of scale, extensive portfolios of available brands and strong logistics allow supermarkets to remain highly competitive.

Erin Erin soups have been at the heart of mealtimes across Ireland since 1963. A much-loved Irish brand, Erin’s soup recipes capture the rich, delicious taste of quality ingredients, every time.

Perfected over almost 60 years, Erin soups are the perfect ‘go to’ this winter season.

MEALS MADE

SOUPER A FAMILY FAVOURITE SINCE 1963

FIND OUT MORE

26|Retail News|October 2022|www.retailnews.ie

Winter Warmers

Erin Hotcup soups, a perennial favourite with Irish consumers.

Perfected over almost 60 years, Erin soups are the perfect ‘go to’ this winter season. Whether it’s a hot pick-me-up on a cold winter’s day, or an ingredient that’s used to create hearty family favourites, Erin soups are bursting with savoury flavour and aromas and are loved and trusted by generations.

The Erin range includes Simmer soups, Hotcups and Condensed soups and are available in a wide variety of flavours – from traditional Irish favourites like Oxtail and Country Vegetable to delicious Cream of Chicken and Potato & Leek.

Erin have introduced a new Gluten Free range; the same great Erin taste without the gluten.

Erin soups are bursting with savoury flavour and aromas and are loved and trusted by generations.

With the introduction of the Gluten Free range, now the whole family can enjoy the classic taste of Erin soups.

Available in four family favourite flavours; Simmer Farmhouse Vegetable and Oxtail, and Hotcup Vegetable and Chicken, it’s the same great taste Erin soups are known and loved for, but without the gluten.

The Erin soup range is available to order from Boyne Valley Group.

Fresh soup, made with fresh vegetables in Ireland, is great for warming lunchtime breaks, feeding the after school stampede or as a lovely evening starter for dinner.

Consumers looking for more of a meal can try Cully & Sully’s delicious Risotto range - Chicken & Leek Risotto, which is gluten and dairy free, and Tomato & Roast Red Pepper and Mushroom Risottos, which are both gluten and dairy free and suitable for vegans. Cully & Sully soups, risotto, pies and broths are available in all good stores. Check out www.cullyandsully.com for recipes, tips & tricks!

Cully & Sully Colder autumn days mean it's ‘Soup-er season’. Make sure you fill your fridge with Ireland’s number one soup - Cully & Sully.

Cully & Sully have a range of soups, risotto, pies and broths, perfect for the season.

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Personal Care: Interview

Personal Organiser Paddy Carmody, Head of Marketing – Ireland, Beiersdorf, talks us through the continued evolution of the personal care category, the importance of innovation to the overall sector and to Nivea, and how the brand continues to stay at the top across a host of categories.

PADDY Carmody, Beiersdorf’s Head of Marketing for Ireland, has been with the company for more than nine years, over which time he has seen big changes in this fast-growing sector, where innovation is both constant and key. One thing that hasn’t changed, however, is Nivea’s leadership position across a host of categories. Paddy talks us through the effects of the last few years on the sector, the Irish market’s ‘bounce back’ and the brand's continued focus on innovation.

New Nivea Cellular Luminous Regenerating Night Cream, part of the Nivea Luminous range, which has already established itself as the number one Anti Dark Spot Serum in Europe.

How has the Nivea brand and the personal care category in general performed over the last year?

Overall, the skincare categories are down (face, body, men’s, suncare, hand & lip) year-on-year (Source: Nielsen 11/09/22) but Nivea is outperforming the category and gaining market share. Personal care/toiletries categories are in overall growth, driven by the deodorant category versus the shower category which is flat year-on-year. However, Nivea is also outgrowing the personal care categories, gaining share in both deodorant and shower, so Nivea is having a good year. The fastest growing category with H&B is deodorant,

Retail News|October 2022|www.retailnews.ie|29

Personal Care: Interview which is growing at 8.5%, with Nivea outperforming the category with a growth rate of 19.6% year-to-date versus last year. The lip category is also seeing some great growth, up circa 4.5%, with our Labello brand growing at 22.5%.

How big an impact did the pandemic have on the category and has normality returned yet?

The pandemic had a massive impact across all categories, be it categories that saw huge declines such as facial wipes, make-up removers, and deodorants, as people worked from home/didn’t go out/no gyming, or categories that saw huge growth, such as hand cream, hand sanitisers etc, as more people became hygiene conscious, to shower products as more people washed at home.

Thankfully as we return back to normal times, we can see a lot of these categories bounce back e.g. facial wipes is up 4.6% value sales year-to-date versus last year and the deodorant category up a very healthy 8.5%.

What differences do you see in the Irish market versus other markets that you operate in?

Ireland ‘bounced’ back much quicker than a lot of our other markets but one category where we saw the biggest difference was sun care. Usually, Irish people go abroad for their summer holidays and with consumers opting to stay local, we saw an increase in the usage of sun care products at home. As Ireland’s number one sun care brand, a growing sun care category is always a good thing and we grew our share to 55%.

How does Nivea operate across so many categories?

We see ourselves as the inventor of modern-day skincare. Everything we do, we do with the skin in mind. Therefore, we get a lot of synergies across our categories in the research & development we undertake that we then bring into our products. This is one of the reasons we hold so many number one and number two positions within the Irish market.

This even goes across to some of our other Beiersdorf brands like Elastoplast and Atrixo.

How does Nivea compete against niche brands?

Innovation has always played a huge part in the success of Nivea and other leading brands in personal care.

Why do you think this is and how has Nivea managed to stay at the top of its game for so long?

It’s a balancing act. As an iconic brand, consumers want to see our core products everywhere they go, e.g. Nivea Soft, whilst consumers also want to see the ‘new news’, the next breakthrough in skincare on the shelves such as Nivea Gradual Tan.

‘skincare, expertise, trust’ played back to us but we also hear people tell us that we are seen as great value. Therefore, Nivea does extremely well in tough times. So, we as a brand tried to ensure we have a wider range/offering across all categories at price points that give our everyday consumers access to the categories and products they desire.

How does Nivea continue to innovate, in terms of putting resources behind the brand etc?

At Nivea, we stay close to consumers and feed all our consumer feedback into our research and development team. We also look at trends and try to stay ahead of trends; for example, we were the first brand to introduce sun filters into our products, which created the sun care category.

How have Nivea’s communications to consumers changed over the years?

Irish consumers still consume a lot of traditional media such as TV; however, over the years, Irish consumers have annually increased their consumption of digital and social media. Two differences that we see in Ireland versus the UK are: firstly, cinema consumption, and secondly, radio consumption.

Both are much higher in Ireland and therefore we try to utilise these mediums where possible, e.g. playing out our Nivea Men Liverpool adverts during male movies or having radio sponsorships in place with the likes of Today FM etc.

What new products/innovations are coming on-stream in the year ahead?

As the world’s number one skincare brand, it is our role to grow the categories we play in, so you will see us (a) improving formulas across our core products and (b) introducing some ground-breaking NPD, like when the UK recently launched the Nivea Luminous range, which has already established itself as the number one Anti Dark Spot Serum in Europe.

How do you expect the market to perform in the coming months and year as the cost of living crisis continues to bite?

When we talk to consumers about Nivea, we often hear things like

Nivea Gradual Tan Moisturiser with Q10, one of the brand’s latest innovations, suitable for all seasons.

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Nivea

Winter skin saviours from Nivea Nivea have a range of products designed specially to protect users’ skin in the winter months.

NIVEA, Ireland’s number one skin care brand, have the best winter skin saviours to give shoppers’ skin the boost it needs to stay nourished, moisturised and glowing all winter long. With winter around the corner, it’s time to think about protecting your skin from harsh winter conditions as skin can become dry in the winter months as wind, cold air and heating affect the skin’s natural moisture balance.

Nivea Rich Nourishing Body Lotion, 400ml (RRSP €7.49) Transform your dry skin into deeply moisturised and noticeably smoother skin with Nivea Rich Nourishing Body Lotion. The formula contains Nivea Deep Moisture Serum, natural Almond Oil and Vitamin E to lock in moisture, leaving you with noticeably smoother skin for 48 hours. With a rich and creamy texture, the Nivea Rich Nourishing Body Lotion reduces the roughness of dry to very dry skin after the first application and offers long-lasting relief from dry skin, an effect you can not only feel but also see.

Nivea Rich Nourishing Body Lotion contains Nivea Deep Moisture Serum, natural Almond Oil and Vitamin E to lock in moisture, leaving you with noticeably smoother skin for 48 hours.

Nivea Intensive Moisture Hand Cream, 100ml (RRSP €3.49) Nivea Intensive Moisture Hand Cream, enriched with Almond Oil, provides superior performance and deep nourishment for your hands. The gentle, vegan formula with a unique Nivea scent leaves hands smooth and soft for 24 hours, offering the best of Nivea, just for your hands. Offering a fast absorption with a rich and intensive moisture, the Nivea Intensive Moisture Hand Cream nourishes dry to very dry skin, ensuring hands are protected from the stress of dry skin.

Original Care Lip Balm, 5.5ml (RRSP €2.49) Nivea Original Care Lip Balm provides long lasting moisture for your lips, while preserving the healthy condition of your Nivea Intensive Moisture Hand Cream nourishes dry to very dry skin, ensuring hands are protected from the stress of dry skin. delicate skin. Made with naturally derived ingredients and enriched with Shea Butter and Organic Jojoba Oil, the Original Care Lip Balm takes care of your lips all day long. Experience longlasting moisture for your lips with this unique caring formula, while keeping lips beautifully smooth and supple and protected from drying out. With this caring lip balm you can enjoy natural healthy-looking lips all day.

Nivea Original Care Lip Balm provides long lasting moisture, so users can enjoy natural healthy-looking lips all day.

Retail News|October 2022|www.retailnews.ie|31

Koka

Koka: Ireland’s favourite instant noodle market – almost five times the nearest branded competitor (Source: Nielsen Total Instant Noodles – Total Scantrack 52 WE July 17, 2022).

A flavourful punch Founded in Singapore in 1985, Koka noodles are a cupboard staple in many homes across the country. Packing a flavourful punch, they are perfect for a

IN a category which has seen significant year on year growth of 20.9%, Koka remain in the dominant position as Ireland’s number one instant noodle brand (Source: Nielsen Total Snacking – Total Scantrack 52 WE July 17, 2022).

Koka noodles are a firm favourite among Irish shoppers and with 69.9% value share, the brand delivers more sales value for retailers than any other branded instant noodle in the

Founded in Singapore in 1985, Koka noodles are a cupboard staple in many homes across the country.

convenient lunch on-the-go, a tasty midafternoon snack or as a meal accompaniment - ideal for students, families, or busy workers alike.

Koka noodles are made with great tasting ingredients just like you would get in Singapore. They are available in single, multipack and pot format and come in a variety of delicious flavours popular with Irish consumers.

Koka noodles are also available in a Gluten Free Silk variety, so now everyone can enjoy the delicious taste of Koka.

Koka noodles are made with great tasting ingredients just like you would get in Singapore.

Win a Nivea

Skincare Hamper

W

IN

To be in with a chance of winning a fantastic Nivea skincare hamper, please email your answer to the following question, together with your name, postal address and phone number to info@retailnews.ie.

Question: What year was NIVEA founded? A) 1900

B) 1921

C) 1911

Closing date for entries is November 25, 2022. Terms and conditions apply. Judge’s decision is final. No cash alternative will be offered.

The competition is open to residents of the Island of Ireland aged 18 & older. Prize delivered to within the Island of Ireland only. *Products may differ/vary from picture.

32|Retail News|October 2022|www.retailnews.ie

Fuels

New solid fuel regulations New regulations regarding the sale of solid fuels for domestic heating come into effect on October 31.

NEW regulations regarding solid fuels for domestic heating are coming into effect at the end of this month, which will affect householders, retailers and producers/ importers in the solid fuel market.

Some of the changes that will apply when the regulations come into effect on October 31 are: • Coal products and manufactured solid fuels must have a smoke emission rate of less than 10 grams per hour – this is the same as currently in force in low smoke zones; • Manufactured part biomass products must have a smoke emission rate of less than 5 grams per hour; • Coal products and manufactured solid fuels, including manufactured part biomass products, must have a sulphur content of less than 2% by weight on a dry ash-free basis, and subject to a market assessment, from September 1, 2025, this will be reduced to 1%; • Fuel products which are 100% biomass products, including wood products and wood logs, supplied in units of two cubic metres or less, must have a moisture content of less than 25% (from September 1, 2025, this will be reduced to less than 20%); • Wood logs supplied in units of two cubic metres or more shall be accompanied by a notice outlining the need to store and season wet wood until it is sufficiently dried.

• It will not be possible to sell turf via retail, online or other media, in public houses or other public places.

Retailers should deal only with registered producers of solid fuels.

Under the new regulations, all producers must register with the Environmental

provide proof of this. If the product was purchased prior to October 31, updated documentation can be requested from the producer to include their EPA registration number if this was not available at the time of purchase. As a transitional measure, point of sale information containing the required labelling information can be used for the coming heating season where labels/stickers cannot be attached by the producer. However, once the regulations are in force, it will be an offence to retail unapproved fuels.

Firelighters and kindling are not subject to the regulations at this time as they are used for ignition only and not prolonged burning. However, fire logs and fire bags will be subject to the regulations.

Retailers must keep records for a period of one year to show that fuel sold is an approved solid fuel. These records should include all invoices, credit notes, dispatch or delivery documents detailing the products purchased from a producer, including the registration number issued to the producer by the EPA. These records shall be provided by a retailer for inspection, on request, by an authorised person.

Of course, solid fuels aren’t the only option available to consumers looking to spot-heat their homes as the weather turns colder. Retailers can also offer portable heaters, gas cylinders as well as solid fuel products to ensure their customers aren’t left out in the cold this winter.

Protection Agency (EPA) and must include their registration number on any invoice, credit note, dispatch and delivery docket, marketing material or website or at any premises relating to any fuel activity carried out by the producer. The EPA register will be updated regularly, and you will be able to check if the producer and products are listed. It is an offence to retail any solid fuel product placed on the market by a producer who does not comply with these obligations.

It is always an offence to make available for sale, or offer in any other way, a solid fuel which is not an approved fuel, no matter who the producer is.

The wording “contents comply with the Air Pollution Act Regulations” and the EPA registration number must be clearly Flogas included on or attached to the packaging Flogas retailers benefit from complete of all products by the producer, and access to their range of cylinders, from labelling requirements are set out in the butane, propane and patio gas, to their Regulations. Where older packaging does exclusive Gaslight cylinders. Flogas steel not meet the labelling requirements of the propane cylinders are available in 10.89kg, new regulations, the producer must ensure that a label meeting the new requirements is securely attached to the packaging. Once this label is in place, the product may be offered for sale.

If you still have stocks of approved fuel with older labels on October 31, you can continue to sell this, as long as you can verify that the Cosy, portable and convenient, Flogas Superser heaters producer and the are the perfect solution to spot heat the homeworking product are on the EPA register and can space.

Contact Flogas for all of your Bottled Gas needs

Speak to your local cylinder representative today about becoming a Flogas retailer T: 041 214 9600

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Fuels distribution point. “Our investment in cylinder availability ensures you will have sufficient supply when demand is high,” Emma reveals.

Contact Flogas today on 041 214 9600 to speak to your local cylinder representative and arrange a no obligation meeting to discuss your needs.

Flogas retailers benefit from a dedicated local cylinder representative and access to the company’s highly trained customer service team.

34kg and 47kg and their Gaslights are sold in both 5kg and 10kg sizes. Flogas also have a range of spot-heating solutions, including Superser Heaters, for cost conscious consumers.

As customers look set to divide their working lives between the office and home this winter, Flogas Superser heaters are the perfect solution to spot heat the homeworking space. Cosy, portable and convenient, Flogas Supersers remove the need to turn on the entire heating system while working from home. Retailers are always seeking cost-effective solutions to help their customers to control their home heating bills and Flogas portable gas heaters are recognisable and proven best-sellers. The contemporary and stylish heaters are also fitted with easy glide castors for trouble-free moving from room to room.

Flogas are the only company in Ireland offering lightweight and innovative Gaslight cylinders. They can be used for barbeques, patio heaters, boats, caravans and fire pits. The Gaslight is a well-designed and convenient cylinder, half the weight of traditional steel cylinders, making it easier to carry. Flogas’ in-demand Gaslights allow retailers to be one step ahead in the outdoor leisure market.

Flogas are one of Ireland’s largest LPG suppliers, with an extensive network of retailers nationwide, from fuel stations to hardware and homeware stores. They are known for providing enviable after sales service with nationwide coverage. Flogas retailers benefit from a dedicated local cylinder representative and access to the company’s highly trained customer service team. Their team of experienced engineers and technicians can advise on any technical queries you may have. At Flogas, safety is

always their priority, and they operate a 24-Hour Emergency Service, ensuring that assistance is there whenever you need it.

“Flogas’ professional image will help you in attracting new business and you’ll be backed up by our comprehensive sales support package,” explains Emma Fay, Marketing Co-ordinator, Flogas. “Our sales team has experience in working with retailers to increase their sales all year round. Our continuous programme of brand support, including advertising, merchandising and appliance promotions, ensures constant demand and higher sales for bottled gas.”

Flogas continue to invest in their local supply chain as they know cylinder availability is key at peak times. With a network of cylinder distributors across the island, you’ll never be far from a local

Standard Brands The weather forecasters have hinted that this winter will be a cold one after the amazing summer heat of 2022. Standard Brands have been working around the clock to ensure they can deliver a wide range of firelighters and fuels that are high quality, reliable and easy to use.

The range now includes both a coal fire in a bag and 100% natural fire in a bag, ideal for time-poor families always on the go. You will find the market leading brand Zip in eye-catching displays across multiretailers, linking the brand’s marketing campaign #theresalawaysZip. Zip has been an Irish household staple for many generations. The company have launched a five-year sustainability plan focused on securing our futures, and the future of the business. Initiatives in the plan range from small projects such as reducing paper use to large scale projects such as installing energy efficient equipment and replacing raw materials with sustainable alternatives, such as removing wood from charcoal.

In addition to the five-year plan, Standard Brands continue to improve their certifications and accreditations to the highest standard and have just achieved the highly sought-after Sedex certification.

The Zip range of firelighters and fuels are high quality, reliable and easy to use.

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Retail Ireland: Monthly Update

NEW ALCOHOL LABELLING RULES RISK TRADE DISRUPTION THE Irish government is pressing ahead with plans to introduce new health warnings on alcoholic beverages, despite the absence of a collective EU-wide approach. The move has raised serious concerns amongst retailers and drinks manufacturers that significant additional trade barriers will be created to the import and export of goods between Ireland and the rest of the EU. In June, Ireland notified the European Commission of its intention to adopt secondary legislation on labelling of alcoholic beverages. The proposals will require all alcoholic beverages sold in Ireland to carry two significant health warnings, one stating that there is a direct link between alcohol and fatal cancers and another stating that drinking alcohol causes liver disease.

One of the potential risks of introducing these proposals at this time would be to undermine the EU-wide action planned by the European Commission, which is also proposing to bring in mandatory health warnings on labels before the end of 2023.

The proposed draft regulations in Ireland would likely be inconsistent with the European wide model; this risks a failure to achieve maximum impact and efficiency of such measures.

Another major concern is that the proposed labelling requirements would create a trade barrier between Ireland and other EU members states. The Irish-specific labelling rules would make it more difficult and expensive for EU producers to export their products into Ireland. Such a restriction on imports would effectively constitute

a barrier to trade, which is potentially prohibited under EU Single Market rules.

Retailers have always been supportive of ensuring consumer safety and transparency in the products they sell. Additionally, many of the leading drinks producers are already implementing labelling policies across the EU to enhance consumer transparency and awareness of the possible health risks of harmful alcohol consumption.

However, there are concerns that the nature of the proposed new requirements risks Ireland becoming an outlier when it comes to a collective EU approach, disrupting trade in the process. Retail Ireland has been engaging with our European umbrella association EuroCommerce to set out these concerns to the European Commission.

ATHLONE TO HOST RETAIL APPRENTICESHIP GRADUATION ON Thursday, November 10, Retail Ireland Skillnet will host the second Graduation of the Apprenticeship in Retail Supervision at the Athlone Springs Hotel, to celebrate the conferment of awards to the second cohort of students to take the programme.

Minister of State for Business, Employment and Retail, Damien English TD, will be the guest of honour to address attendees and present the graduates with their diploma.

The Apprenticeship in Retail Supervision was launched in 2019 to help career progression pathways in the retail sector. It is a two-year Level 6 programme delivered in Dublin, Galway and Cork which targets existing retail employees seeking

managerial positions in retail. It has been designed by retailers and work-based learning experts to ensure that the programme content is current, innovative and practical.

The programme provides apprentices with the skills, attitude and competencies to excel in any retail subsector. It combines on-thejob, classroom, online and self-study.

The apprentice continues to work-full time in their business, attends college 19-days per year from September to June, leading to constant improvements and change initiatives in the workplace.

Tel: 01-6051558 |

For more information visit www.retailirelandskillnet.com.

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36|Retail News|October 2022|www.retailnews.ie

Nicky

Nicky continues to innovate New products and a new packaging design across the range will ensure consumer interest in Nicky paper products remains high.

FROM new products to new packaging, Nicky have a lot of exciting innovation to share. As part of the successful international Sofidel Group, Nicky deliver excellence for buyers and shoppers by producing products with the most innovative technologies; providing for everyday consumer needs and exploring future paper solutions.

This is a company that focuses on innovation, sustainability, uniqueness and quality across their product range. The brand is also implementing a new Nicky ‘Smart Paper’ logo, to highlight this focus on sustainability and innovation, making Nicky a brand consumers can depend on for everyday household needs.

New design, same quality Following the Sofidel Group’s ‘Less is more’ concept - less words, more communicative effectiveness - Nicky are launching a new design, which is unique, bold and clear, simple and impactful. The new design eliminates all unnecessary information on-pack and presents key product details to help make shopping easier.

“When it comes to the new design, it’s the simplicity that makes the difference,” says Shane Cassidy, Country Sales Manager, “adding more standout on-shelf for shoppers. There’s a unique style to differentiate each product category, creating consistency and instantly recognisable icons.

Nicky's continuous commitment to supporting the environment is always at the heart of our work.

Therefore, the new packaging will be a mix of paper packs and recycled poly, making Nicky one of the most environmentally sustainable brands in the category."

Innovative new products The brand is also launching new Nicky Unlimited, a large unique wiper roll with 350 strong absorbent sheets for all household tasks.

With its large sheet format, Nicky Unlimited provides great value for money in tackling essential cleaning chores inside and outside the home.

Nicky Super Shine Kitchen Towel is a premium super strong

Nicky Unlimited, a large unique wiper roll with 350 strong absorbent sheets for household usage, providing less waste, more sheets at great value for money.

multipurpose towel, perfect for all tasks around the home. It has been produced with specialist technology to offer maximum quality, strength and absorbency for superior performance every time. Its unique embossed design has been created to provide a super clean finish, whether using for delicate or extra difficult tasks around the home. For more information, please visit www.nicky.ie.

Nicky Super Shine Kitchen Towel is a premium super strong multipurpose towel, perfect for all tasks around the home, and the entire Nicky range sports a new Nicky ‘Smart Paper’ logo.

38|Retail News|October 2022|www.retailnews.ie

Sellotape

Sellotape has Christmas wrapped up Sellotape continues to evolve, with a range for every wrapping occasion.

ESTABLISHED in West London in 1937, Sellotape was originally created by applying natural rubber resin to cellophane film. Over the following 85 years, the Sellotape brand has become a popular household name.

Following the creation of Original Golden Tape, Sellotape has been at the forefront, whatever the occasion. From helping people celebrate life’s precious moments through gift wrapping to schoolbooks being covered in wallpaper, Sellotape has brought people together for decades.

Sellotape has become indispensable to households and offices; with its reputation as a nation’s favourite sticky tape, the Sellotape brand continues to grow from strength to strength, with the word ‘Sellotape’ even making its own entry into the English Dictionary in 1980. Sellotape has always stuck with consumers and wants to bring them many more decades of happiness.

Sellotape wrapping happiness Generous gifts, moreish mince pies and stuffed stockings: some aspects of the holiday season never change. The same is true for festive wrapping. With Christmas approaching, as an iconic brand, Sellotape recognises the importance of wrapping happiness, sharing the joy within every gift given.

Not only does the season exhibit the magic of Christmas but it also inspires the creativity within individuals; whether consumers are wrapping a gift or creating their own personal crafts, Sellotape continues to present ways to delight and excite shoppers.

Preparing wrapping in advance or hastily

The gold standard of tapes, Sellotape Original Golden is golden on the roll but clear when applied - high-quality tape.

the night before, everyone wraps in their own way. Although each individual’s style of wrapping may never change, the message behind it will. With Sellotape Zero Plastic, consumers, whether at home, school or even in the office, have a plant-based, 0% plastic and compostable (Industrial Composting Standard BS EN13432) tape option: a ‘must have’ in all shops.

Adding to an exciting array of Sellotape products, Sellotape Zero Plastic is encouraging and generating new and creative ways for consumers to share happiness this festive season, without compromising on quality. Sellotape’s plantbased alternative is the saviour of festive wrapping.

At a time of magic and joy, Sellotape continues the tradition to be the 'must have' for everyone’s shopping list, share the love in being a part of someone’s journey to wrapping happiness this festive season.

Brand evolution Sellotape has continued evolve in the stationery tapes category by delivering premium tapes through innovation.

It all started with the Original Golden, but it hasn’t stopped there. Consumers now have a choice of a much wider range, including Super Clear, Double Sided, Clever Tape and On-Hand. Sellotape will continue to bring new and exciting products to the market to help consumers in their hour of need.

Sellotape Original Golden Tape Sellotape Original Golden Tape, the versatile wrapping tape, is extra sticky and super strong and is also ideal for sticking and sealing all sorts of household objects such as envelopes, cards or parcels. It appears gold on the roll, but is clear when applied to objects and paper, is easy to unwind and doesn't tangle, twist or stick to itself, making it simple and effective to use.

Sellotape Original Golden is easy tear, extra sticky and has an 'easy starter' to help you wrap.

40|Retail News|October 2022|www.retailnews.ie

Expert Opinion

Retailers predict drop in Christmas sales With consumers impacted by the cost of living crisis, retail consultant Melissa Moore advises on how to make the biggest impact as the festive season approaches.

ALMOST half of retailers believe their sales will decrease this year, I discovered after conducting an informal survey this month.

Over 45% also believe customers will spend less this Christmas.

And all this comes at a time when the sector is facing rising energy and other business costs.

To be honest, the survey findings didn’t come as a great surprise. They matched what I have been experiencing around me in the retail sector.

More and more retailers around the country are holding their breath right now. The peak trade stock that is dropping into stores this month was paid for months ago. So cash flow has been tied up and retailers just do not have the extra funds to deal with all the added expenses. Several businesses I spoke to fear they won’t survive the next few months because of the crippling cost of living crisis.

This crisis is impacting brands and the people that work for them. But retailers also have much higher business costs in areas such as buying in stock or logistics. The crisis is further complicated by the desperate need to recruit more staff.

Nearly 80% of respondents to my recent survey said they need the Government to step in and help. From speaking to retailers myself, that help can't come next year - it needs to come now.

Government support needed The retail industry is an incredibly agile industry - we saw that during Covid. If the Government could help retailers help themselves, especially in the areas such as fuel, lighting and heating, they would get through this crisis.

But there are some positive steps which retailers can take.

Understanding how your consumer is responding to the cost of living crisis is key here. Let me explain: I do expect consumers to keep spending as we head towards Christmas, just a little more carefully. We are basically seeing two types of consumers right now. First, there are those who have been badly impacted by the cost of living crisis. Second, there are consumers who may have savings squirrelled away. Either way, we find ourselves with a more cautious consumer.

Focus on value and experiences So, the focus needs to be on value and experiences this peak season.

Different parts of the industry will react differently over the coming months. Those selling discretionary spend products will need to deliver a hyper-personalised service and an excellent customer experience. They can achieve this by really understanding their customer, their needs and also their expectations. In the long term, this will drive customer loyalty. Well trained staff will be able to meet the needs and deliver superior service.

Those selling everyday products will need to focus on price points and adding value to entice customers. Adding value isn’t purely a price reduction. Expertise, click-and-collect, later opening hours, free shipping or free Christmas wrapping can also entice customers away from your competition. Engagement across all channels, including social media and email campaigns, should focus on the affordability and cost-effective solutions.

And keep your eyes open for advice to help you through this crisis. I share lots of tips and talk to a range of experts on my podcast, The Retail Tea Break . I have just launched season 3 and in the first episode, I talk to Owen Clifford, Head of Retail at Bank of Ireland. He offers his advice to help retailers through this difficult time. To find out more or to listen to the podcast visit www.theretailadvisor.ie or listen via your preferred podcast provider.

About the author:

MELISSA Moore worked in the retail industry for over 20 years with Irish and international brands, including Laura Ashley, Brown Thomas, Ikea, Kilkenny Design and Foxford Woollen Mills, before launching The Retail Advisor consultancy. “I gained an incredible amount of knowledge in all aspects of the industry, including buying, merchandising, new store openings and stock control,” she explains. “I also designed and implemented retail training programmes to develop the customer retail experience.” Now, she empowers retailers to reach their potential through sales growth, process implementation and excellence in customer experience. See www.theretailadvisor.ie for more information.

Retail News|October 2022|www.retailnews.ie|41

Hot Beverages

Hot stuff Long renowned as a nation of tea drinkers, Ireland is embracing coffee like never before.

IRELAND has been long-renowned as one of the biggest consumers of tea, per capita, anywhere in the world. We are also a discerning bunch when it comes to tea, with only the best quality tea leaves passing the domestic taste test.

However, recent years have seen Ireland expand its love of hot drinks to really embrace coffee culture. Off-trade sales of coffee continued to see healthy growth in volume and current value terms in Ireland in 2021, according to the latest report into the sector by Euromonitor International, who ascribe this to strong growth in fresh coffee, organic coffee and fresh ground coffee pods.

The success of off-trade hot drinks served to create greater competition and encourage new product development, according to Euromonitor, who cite the example of Nescafé’s recently launched organic and hand-picked Sumatran instant coffee to compete with the growing range of fresh and organic coffee products on the market.

Retail sales continue to account for the largest share of volume and value sales of hot drinks in Ireland in 2021, with foodservice sales a long way behind, Euromonitor reveal. However, much of this can be attributed to the fact that foodservice was limited to take-aways due to lockdowns in the first half of the year.

Coffee is expected to record steady single-digit growth in retail volume and value terms over the coming years,

according to Euromonitor, with sales driven by fresh coffee, fresh ground coffee pods and organic coffee.

Retail sales of tea remained stable in 2021, according to Euromonitor, although retail volume growth was slightly slower than in 2020 with the easing of the country’s Covid-19 measures, particularly during the second half of the year.

Euromonitor expect the burgeoning health and wellness trend to continue influencing sales and new product development within tea over the coming years, predicting particularly strong growth in fruit/herbal tea and traditional/medicinal tea, as well as other tea varieties such as white, rooibos and oolong tea.

One interesting statistic to come from one of the country’s leading builders’ merchants revealed that two thirds of tradespeople prefer coffee over tea.

Chadwicks questioned 233 tradespeople across Ireland to mark International Coffee Day on October 1, finding that over three quarters (78%) of tradespeople drink up to four coffees a day, with an americano as the most popular drink (51%) followed by cappuccino (22%) and a flat white (12%).

Although coffee is now the trade’s drink of choice, a third of those polled say they still prefer a cup of tea. Strong with a dash of milk is the most popular way for tradespeople to take their tea (61%) and one in four say they take sugar in their tea with two sugars being the top preference.

Capitol Foods / Extract coffee The onset of Covid-19 meant that the launch of Extract coffee from Capitol Foods was very low key. Nonetheless, over the past couple of years, the brand has enjoyed steady growth, with an increasing number of retailers throughout Ireland signing up for the coffee-to-go solution provided by Capitol Foods. Designed as a one-stop, self-serve coffee solution for the Irish market, Extract has proved popular with convenience and forecourt retailers looking for a hassle free coffee-to-go package, offering an additional revenue stream for their business.

Capitol Foods supply the coffee dock, machine, fresh coffee beans and all the required ancillaries such as cups and sugars, leaving retailers to find a prominent spot within their store. To support retailers in their sales effort, Extract comes with a range of branded point of sale items.

With over 80% of the coffee sourced from their roastery carrying at a least one certification, opting for Fairtrade beans and compostable plant-based cups for the Extract brand seemed like the logical choice.

“Sustainability is really important to us and to our customers,” says Michelle McKee,

Designed as a one-stop, self-serve coffee solution for the Irish market, Extract has proved popular with convenience and forecourt retailers looking for a hassle free coffee-to-go package.

42|Retail News|October 2022|www.retailnews.ie

Hot Beverages Marketing Manager. “As well as safeguarding the livelihoods of our farmers, environmental protection is ingrained in Fairtrade. Our Extract beans come from a number of Fairtrade cooperatives in Indonesia, Brazil, Honduras, and Peru.”

With coffee culture thriving in Ireland, and coffee now an integral ingredient in the evolving food-to-go sector, the rise of Extract looks set to continue.

Bewley's Bewley’s employees recently completed an impressive 100km fundraising cycle across Dublin as they got into gear for the 30th anniversary of the Bewley’s Big Coffee Morning Social for Hospice, which took place on September 22.

Led by Jason Doyle, Managing Director of Bewley’s Ireland & UK, the Bewley’s team members hopped behind their handlebars to raise awareness for hospice and to encourage the Irish public to get behind the coffee morning social event. Bewley’s have a long-standing relationship with hospice and the event has raised over €41.5 million for hospice since its inception in 1992.

“Bewley’s is delighted to support this wonderful cause by completing a 100km cycle across Dublin,” said Jason Doyle, Managing Director at Bewley’s Ireland and UK. "This year marks 30 years since Bewley’s began its fundraising efforts for hospices nationwide and we hope to maintain this special relationship, and to continue raising vital funds for hospice, for many more years to come.”

Bewley’s employees, led by Managing Director Jason Doyle, who completed a 100km cycle taking in some of Dublin’s hospices to raise funds and awareness for the 30th Bewley’s Big Coffee Morning Social for Hospice.

Nespresso A new Nespresso campaign highlights need to protect high-quality coffee from climate threat. The new campaign, entitled The Empty Cup, features brand ambassador George Clooney holding an empty coffee cup as a symbol of the risk facing many coffee growers around the world, of which over 140,000 work directly with Nespresso.

Currently, 60% of wild coffee species are endangered and 50% of the land used to grow coffee today could be unviable by 2050.

Fine-grade Arabica is particularly vulnerable to weather shocks.

“The exquisite taste, high quality, and specialty coffee blends that are important to coffee lovers are at risk,” noted Guillaume Le Cunff, Nespresso CEO. “We must act to protect coffee and coffee communities against climate change. This has been the basis of Nespresso’s approach for 20 years, and now we’re going even further.

Regenerative agriculture has the potential to make farming part of the solution to the climate crisis. It is an approach which doesn’t just take from the land, but actually heals nature and restores balance. I’m proud that Nespresso are pioneering this transition, but we need to do more. We’re calling on entities – both private and public – to take action that will make a tangible difference.”

Meanwhile, Nespresso Professional have announced their certification as a B Corp, joining more than 700 purpose-led UK and ROI businesses and 4,900 around the world,

Nespresso brand ambassador, George Clooney, stars in The Empty Cup. verified by B Lab to meet high standards of social and environmental responsibility, accountability, and transparency. Key contributing elements include their unique approach to coffee sourcing – through the ‘Nespresso AAA Sustainable Quality Program’, developed in partnership with the Rainforest Alliance, their strategic alliance with Fairtrade, and the brand’s recycling schemes for their aluminium capsules.

“B Corp Certification reflects a 30-year Nespresso commitment to sustainability, transparency and responsible business,” noted Guillaume Le Cunff. “We are immensely proud to be joining a community of like minds who share our belief that profit and purpose go hand-in-hand.”

Nescafé Plan 2030 scores on sustainability

NESCAFÉ, Nestlé’s largest coffee brand, have outlined their extensive plan to help make coffee farming more sustainable: the Nescafé Plan 2030. The brand is working with coffee farmers to help them transition to regenerative agriculture while accelerating their decade of work under the Nescafé Plan.

The brand is investing over one billion Swiss francs (€1.03 billion euros) by 2030 in the Nescafé Plan 2030, building on the existing Nescafé Plan as the brand expands its sustainability work. It is supported by Nestlé's regenerative agriculture financing, following the Group's commitment to accelerate the transition to a regenerative food system and ambition to achieve zero net greenhouse gas emissions.

“Climate change is putting coffee-growing areas under pressure,” said David Rennie, Head of Nestlé Coffee Brands. “Building on 10 years’ experience of the Nescafé Plan, we’re accelerating our work to help tackle climate change and address social and economic challenges in the Nescafé value chains.”

Nescafé are aiming to have 100% responsibly sourced coffee globally by 2025. This has already been achieved in the UK and Ireland and all coffee used in Nescafé products made in the UK is 100% responsibly sourced. They are also aiming to have 20% of coffee sourced from regenerative agricultural methods by 2025 and 50% by 2030 as part of Nestlé’s ambition for their key ingredients.

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Londis win prestigious sponsorship award LONDIS were celebrating at the recent Irish Sponsorship Awards when their patronage of hit television show, Ireland’s Fittest Family, was named Best TV Broadcast Sponsorship at the starstudded Awards night in The Clontarf Castle Hotel.

Launched in 2012, the Irish Sponsorship Awards recognise and reward the brands, rights-holders, agencies, and media owners, who play a critical role in the delivery of world-class sponsorship programmes executed in Ireland. Londis have been proudly sponsoring Ireland’s Fittest Family for the last four years, emphasising a clear association between Londis and the show’s content and messaging.

Suzanne Weldon, Chief Marketing and Communications Officer, BWG Foods,

Londis Marketing Manager Gillian Rigney and Nicola King, Londis Marketing Executive, are pictured receiving the Best TV Broadcast Sponsorship award. was thrilled with the win: “We are delighted with our sponsorship of RTE’s Ireland’s Fittest Family. The show is a perfect fit for Londis; it’s a family show that gives local people a chance to represent their families, communities and counties on the big screen in a healthy, fun and competitive way. Londis is a family-oriented brand that

operates at the heart of communities across Ireland; this sponsorship gives us an exciting platform to promote our healthy eating options and to encourage everyone to be more active.”

Ireland’s Fittest Family Season 10, sponsored by Londis, returned to television screens on Sunday, October 2.

44|Retail News|October 2022|www.retailnews.ie

Irish Quality Food and Drink Awards

2022 winners announced at gala event The winners of the 2022 Irish Quality Food and Drink Awards were announced recently in Dublin.

THE winners of the 2022 Irish Quality Food and Drink Awards were announced in a live ceremony in Dublin on September 13, returning to an in-person event after two years of virtual announcements due to the pandemic.

Hosted by broadcaster Doireann Garrihy, the Awards saw the food industry’s key players gathering in the Round Room at Dublin’s Mansion House, including the finalist retailers, brands, suppliers, small producers and foodservice companies eager to find out if their products had been awarded a prestigious badge of excellence.

During an extremely rigorous judging

process, the independent judging panel of respected food and drink experts covered innovation, taste, flavour, texture, aroma, ingredients, provenance, packaging, presentation, and price point, while putting each entry through its paces to produce the impressive list of results.

This year’s winners include Dunnes Stores, who picked up the Retailer of the Year Award, sponsored by Dairymaid, for an exceptional performance across all the food and drink categories. The Beets and Spirulina Crunch Pot from Deli Lites won Product of the Year; McCrackens Brewery Black Irish Stout was crowned Drink Product of the Year, while Lidl Ireland were the best performing Drinks Retailer of the Year.

Meanwhile, the Foodservice Product of the Year went to BWG Foodservice Half Baguette with Quinoa, Chickpeas & Tomato, and the Supplier of the Year Award was given to ABP Cahir.

The Small Producer Award, sponsored

by Dunnes Stores Simply Better, gives small producers the opportunity to launch a product within the Simply Better Range,

and this year was lifted by Bó Rua Farm.

The judges were incredibly impressed with the quality of 2022 finalist products, especially considering the constant challenges presented by the last two years.

“We were so pleased to be back to a live awards dinner after the upheaval and chaos of the pandemic, and to have an opportunity to see familiar faces and raise a glass together,” noted Beth Treleaven, Director, Irish Quality Food and Drink Awards. “We have seen so many challenges over the last couple of years, and of course the food and drink industry has not been without its fair share of struggles. Despite that, there is so much fantastic innovation underway and so many fabulous companies out there among you, it is easy to be optimistic about the future.

“Congratulations to everyone who has made the list of finalists; to all Gold, Silver and Bronze award winners – it really is a fantastic achievement and you should be very proud of yourselves, your companies and your products. Next year

Wicklow Ban Cheese Silver IQFA Award

FEEL GOOD ABOUT

AWARD WINNING

FOOD

A huge thank you to our local producers for helping us provide the highest quality food in the country to our customers, and for making us the most awarded retailer at the Irish Quality Food Awards 2022.

Irish Angus Rib Roast Silver IQFA Award

Salted Caramel Slices Bronze IQFA Award

RETAILER OF THE YEAR CHRISTMAS RETAILER OF THE YEAR OWN L ABEL RANGE OF THE YEAR CHRISTMAS PRODUCT OF THE YEAR

Vegetable Nut Roast Silver IQFA Award

46|Retail News|October 2022|www.retailnews.ie

Irish Quality Food and Drink Awards we will, incredibly, be celebrating 10 years of the Irish Quality Food and Drink Awards, and we’re excited for you to be a part of the celebrations with us.”

Sponsors of the Irish Quality Food and Drink Awards were Dairymaid, Dunnes Stores Simply Better, Invest Northern Ireland and O’Driscoll’s Irish Whiskey. Partners for this year’s awards included Retail News , Alpha Omega Consultants, IFEX, Irish Food Magazine, and Urban Brand Creative, while the Dublin Simon Community was the Charity Partner.

For the full list 2022 Irish Quality Food and Drink Awards Winners, visit: https:// irish.qualityfoodawards.com/IQFA22/en/ page/2022-winners.

The Dunnes Stores team celebrate taking home the Retailer of the Year Award.

Aldi score with 71 Awards

ALDI continued their winning streak at this year’s Irish Quality Food and Drink Awards, winning a total of 71 awards, including 20 Gold, 26 Silver and 25 Bronze awards for products from across their core range and award-winning Specially Selected range. Some of Aldi’s gold medal-winning products were produced by Irish suppliers, including Grow with Aldi supplier Cookie Dó (Dublin), ABP Meats (Tipperary) and Macroom Buffalo Cheese (Cork).

“At Aldi, we are thrilled to once again have products from both our seasonal and core range receive a seal of approval from the Irish Quality Food and Drink Awards,” revealed John Curtin, Group Buying Director for Aldi Ireland. “The Awards celebrate the best of Irish Cookie Dó, winner of a Gold food and drinks and to have so many products Award in the Desserts & decorated this year is a Puddings category. testament to their quality and to the impressive network of Irish producers and suppliers we work with all year round. We are proud to offer our Irish customers such a diverse range of home-grown products at great value and affordable price points.”

Broadcaster Doireann Garrihy was MC for the 2022 Irish Quality Food & Drink Awards.

BWG Foodservice wins top award

BWG Foodservice, part of leading Irish wholesale and retail group BWG Foods, celebrated a very successful night at this year’s Irish Quality Food and Drink Awards, winning the overall Foodservice Product of The Year award for their delicious quinoa, chickpea and tomato baguette.

“We are thrilled to have won the overall Foodservice Product of The Year Award as well as three Gold and four Bronze awards,” said Ricky O’Brien, Foodservice Director, BWG Foods. “The Q logo is a recognisable trademark, representing the best in quality food and drink, and we are proud to work with the most reputable of suppliers who BWG Foodservice Half are very passionate about Baguette with Quinoa, producing high quality Chickpeas & Tomato: produce, as evidenced by our success on the night. We Foodservice Product of The Year. are thrilled.”

Pictured at the presentation of the BWG, Foodservice Product of the Year Award are (l-r): Wayne Scrivener, Sales Director, O’Driscoll’s Whiskey; Karla Murray, Head of BWG Foodservice Trading; Janine Moran, BWG Foodservice Trading Admin; Daniel Healy, BWG Foodservice Trading Manager; Laura Dillon, BWG Foodservice Trading Admin; Ricky O'Brien, BWG Foodservice Director; and Doireann Garrihy, event MC.

Retail News|October 2022|www.retailnews.ie|47

Irish Quality Food and Drink Awards Deli Lites named Product of the Year

DELI LITES Beets and Spirulina Crunch Pot was named as the Overall Product of the Year at the Irish Quality Food and Drink Awards. The news is a massive coup for the Warrenpoint-based food manufacturer, who have won category prizes in each of the last five Irish Quality Food and Drink Awards and this year had products nominated in four categories.

The winning vegan, plant based salad Crunch Pot combines sweet beetroot hummus, chickpea, lentil and quinoa with a crunchy pickled shredded beetroot and cabbage slaw, topped with peppery rocket leaves and finished with a spirulina dressing.

“To have achieved four nominations and to win the biggest prize on the night at what are acknowledged as the Irish Food and Drink Oscars, is testament to our chef-led new product development team and the insightful grasp they have of upcoming trends in healthy and convenient, food on the go lunch options,” said Jackie Reid, Co-Founder and Chief Strategy Officer.

Deli Lites Beets and Spirulina Crunch Pot: Overall Product of the Year at the Irish Quality Food and Drink Awards.

Lidl named Drinks Retailer of the Year

LIDL Ireland have been named Drinks Retailer of the Year at the Irish Quality Food Awards 2022. The retailer also secured 91 award medals at the prestigious event, including 20 Gold, 42 Silver and 28 Bronze medals, alongside an additional 21 finalists’ nominees.

Key products that secured Gold medals included a number of Lidl’s Beef Steaks, such as Irish Angus Fillet Steaks aged 32 Days Matured; Irish Sirloin Steaks 30 Days Matured and Lidl’s Irish Angus Dry Aged Striploin Steak 36 Days Matured. Lidl Fresh Irish Boned and Rolled Lamb Leg, Lidl Deluxe Irish White Pudding Traditional Style, Lidl’s Deluxe Dressed Half Ham Leg Bone in with Honey, Mustard and Clove Glaze and Lidl Deluxe Irish Milk Chocolate with Mint also won Gold.

Lidl also secured the prestigious Drinks Retailer of the Year award on the night and took home gold for their Lidl Côtes du Rhône AOC Villages and won a number of silver medals for Lidl Prosecco Spumante Rosé Millesima; Lidl Prosecco Superiore; Lidl Wild Burrow Irish Gin by West Cork Distillers in Skibbereen; and three silver medals for The Craft Brewing Company - Irish Craft Saison, Irish Craft IPA and Irish Craft Lager by Rye River Brewing in Co. Kildare.

Gilfresh Produce named rising stars

RICHARD Gilpin of Gilfresh Produce took home the Rising Star Award at the Irish Quality Food & Drink Awards. The vegetable growers and providers, based in Loughgall in Co. Armagh, also took home a Bronze Award for their Gilfresh Produce Vegetable Fajita Kit, a mix which contains onions, peppers and a spicy seasoning sachet and offers a tasty, convenient and healthy meal solution for consumers.

“We are delighted to be awarded Drinks Retailer of the Year at this year’s Irish Quality Food Awards and to secure a further 91 award medals for our wider product range,” noted Kevin Haverty, Buying Director at Lidl Ireland and Northern Ireland. “It is a testament to the incredible work of our team who work hard behind the scenes to bring Lidl customers the highest quality products at the best possible prices. Our unbeatable value means customers can shop without compromise on price to get amazing quality products. We would also like to thank our Irish suppliers for continuing to ensure Lidl shoppers are getting the very best when they The team from Lidl Ireland celebrating at shop with us.” the Irish Quality Food & Drink Awards.

Sean Brierley, Managing Director of the Irish Quality Food and Drink Awards, presents the Rising Star Award to Richard Gilpin, Gilfresh Produce, along with Event MC Doireann Garrihy.

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Irish Quality Food and Drink Awards

Irish Quality Food and Drink Awards Gold Award Winners Drinks Categories BEERS Ales Aldi On The Other Side Aldi Paddle Single Hop IPA Porters and Stouts McCrackens Brewery Black Irish Stout WINE Champagne and Sparkling Wine Dunnes Stores Simply Better Torre Oria Cava Brut Reserva Red Wine Chateau Vaugelais Corbieres Fut du Chene Syrah, Grenache, Carignan, Mourvedre 2019 Lidl Côtes du Rhône AOC Villages 13.5%

McCrackens Brewery Black Irish Stout: Drink Product of the Year.

Foodservice Categories Foodservice Bread and Morning Goods BWG Foodservice Half Baguette with Quinoa, Chickpeas & Tomato Roundstone Bakehouse White Sourdough, Odaios Foods

Foodservice Meat BWG Foodservice 28 Day Dry Aged Sharing Bone In Striploin 900g TDA Cote De Boeuf, ABP Cahir TDA Rib Eye Joint, ABP Cahir TDA Rib Eye Steak, ABP Cahir

Foodservice Vegan Products BWG Foodservice Plant Based Caramel Apple Bake Plant-It Super Greens Burger

Christmas Categories Christmas - Lamb Dunnes Stores Simply Better Connemara Hill Lamb Fresh Irish Leg of Lamb

Christmas - Desserts and Puddings Dunnes Stores Simply Better Handmade Chocolate, Raspberry & Caramel Yule Log

Christmas - Turkey Dunnes Stores Simply Better Heritage Bronze Fresh Irish Reared Turkey Breast with Cranberry, Apricot & Clementine Stuffing

Christmas - Fish Aldi Specially Selected Seaweed Smoked Salmon

Christmas – Side Dishes Dunnes Stores Simply Better Creamy Potato Gratin with Irish Garlic & Drinagh Vintage Cheddar Lidl Buttery Roast Potatoes

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Irish Quality Food and Drink Awards All Year Round Categories Baked Breakfast Products Dunnes Stores Simply Better French Made All Butter Cinnamon Swirls Biscuits Dunnes Stores Simply Better Handmade Oat and Cranberry Cookies Chocolate and Confectionery Aldi Róisín's Filled Bars - Valencia Orange Lidl Deluxe Irish Milk Chocolate with Mint Condiments Dunnes Stores Simply Better Handmade Hot BBQ Sauce La Tia Juana's Guasacaca Sauce

Meat Antipasti & Sliced Meats Brady Family Pre-Wrapped Deli Turf Smoked Ham Dunnes Stores Simply Better Spanish Jamón de Bellota Ibérico 48 Month Matured SuperValu Signature Tastes Riojan Chorizo Cular Desserts and Puddings Aldi Cookie Dó Dunnes Stores Simply Better Handmade Mango & Passion Fruit Mousse Large Cakes Lidl Split Cake Toffee Caramel

Cooking Sauces Pestle + Mortar Sundried Tomato Pesto, Galmere Fresh Foods

Small Cakes Dunnes Stores Simply Better Handmade Irish Raspberry Bakewell Slices

Crisps Keogh's Atlantic Sea Salt and Sweet Irish Vinegar Crisps

Prepared Fish Lidl Salmon Sensation Lidl Salmon with Sweet Chilli Fish Cakes

Hard Cheese Lidl Vintage Cheddar

Smoked Fish Dunnes Store Simply Better Oak & Hickory Smoked Organic Irish Salmon with Kilkenny Apple Crystal Gin & Organic Juniper Berries Dunnes Stores Simply Better Oak & Hickory Smoked Organic Irish Salmon with Organic Seaweed & Spices

Soft Cheese Dunnes Stores Simply Better French Epoisses PDO Dunnes Stores Simply Better French Reblochon De Savoie Dunnes Stores Simply Better Irish Farmhouse Durrus Óg Tullahay Farm Soft Cheese with Tomato, Basil and Garlic Speciality Cheese Aldi Specially Selected Irish Buffalo Mozzarella Butters North Cork Creameries Ór Real Irish Butter Dairy Spreads Aldi Kilkeely Spreadable Butter Yogurt Aldi Specially Selected Handmade Farmhouse Layered Lemon Curd Yogurt Dips Dunnes Stores Simply Better Handmade Original Houmous Dunnes Stores Simply Better Handmade Roasted Pepper Houmous

Shellfish and Seafood Dunnes Stores Wild Atlantic Prawns with Garlic & Herb Butter Food To Go Circle K Artisan Ham and Cheese Jambon, Brambles Golden Brown Hang n Cheese Milgro Flame Grilled Steak Flavour Crispy Onions Snack Pack Free From Gluten Aldi Specially Selected Gluten Free Quadruple Chocolate Chip Cookies Dunnes Stores Simply Better Handmade Bramley Apple Crumble Dunnes Stores Simply Better Handmade Double Chocolate Brownie Fresh Produce - Fruit Aldi Four Seasons - Lemon & Lime Slices Keeling's Kol'or Pineapple Hot Beverages Dunnes Stores Simply Better Single Estate Colombian Ground Coffee

Ethos Balance Hemp Tea Ice Creams and Lollies Dunnes Stores Simply Better Italian Made Alphonso Mango & Passion Fruit Sorbet Dunnes Stores Simply Better Italian Made Pistachio Gelato Dunnes Stores Simply Better Italian Made Raspberry Sorbet Loaves, Rolls and Flatbreads Dunnes Stores House Organic Seeded Sourdough Dunnes Stores Simply Better Italian Piadina Romagnola IGP Alla Rimenese SuperValu Centra Seans Brown Bread Bacon Aldi Specially Selected Maple Dry Cured Beechwood Smoked Irish Back Rashers Burgers and Meatballs Dunnes Stores Irish Beef Rib Steak Burgers Dunnes Stores Simply Better Irish Angus Ultimate Steak Meatballs Beef Aldi Specially Selected Irish Black Angus 3 Rib Roast, ABP Cahir Dunnes Stores Simply Better 28 Day Matured Irish Angus Picanha Roast Tesco Finest Certified Carvery Angus Rib Roast, ABP Cahir Beef Steaks - Fillet Aldi Specially Selected Irish Black Angus Fillet Steak Lidl 2 Irish Angus Fillet Steaks aged 32 Days Matured

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Irish Quality Food and Drink Awards Beef Steaks – Other Cuts Tesco Fire Pit Mohawk Steak, ABP Cahir Beef Steaks - Ribeye Aldi Specially Selected Tipperary Dry Aged Black Angus Rib Eye Steak, ABP Cahir Beef Steaks - Sirloin Dunnes Stores Simply Better 28 Day Matured Irish Angus Sirloin Steaks Lidl 2 Irish Sirloin Steaks 30 Days Matured Beef Steaks - Striploin Aldi Butchers Selection Striploin Steak, ABP Cahir Aldi Specially Selected Dry Aged Tipperary Black Angus Striploin Steak Dunnes Stores Organic Striploin Steak, ABP Cahir Lidl Irish Angus Dry Aged Striploin Steak 36 Days Matured Game Aldi Specially Selected Silver Hill Whole Duck Lidl Confit Duck Legs Lidl Duck Breast with Garlic & Pepper Lidl Irish Crispy Roast Half Duckling With Pancakes & Hoisin Sauce Lamb Lidl Fresh Irish Boned and Rolled Lamb Leg Meat Puddings Lidl Deluxe Irish White Pudding Traditional Style Pork Lidl Deluxe Dressed Half Ham Leg Bone In with Honey, Mustard and Clove Glaze Lidl Deluxe Dry Cure Half Horseshoe Ham Cherrywood Smoked Joint Lidl Deluxe Irish Stuffed Pork Fillet with Apple and Rosemary Stuffing

Poultry Dunnes Stores Cook at Home Piri Piri Spatchcock Chicken Dunnes Stores Simply Better Irish Corn Fed Chicken Breast Fillets wrapped in Prosciutto di Parma with Asparagus Spears & Irish Butter Oils, Vinegars and Dressings SuperValu Rapeseed Oil Pizza Dunnes Stores Simply Better Italian Piccante Pizza Preserves and Sweet Spreads Blackwater Honey Heather Honey Dunnes Stores Simply Better Italian Hazelnut & Cocoa Spread Quiches, Pies and Savoury Aldi Specially Selected Beef Brisket Pie Circle K Artisan Ham and Cheese Jambon, Brambles Relishes and Chutneys Dunnes Stores Simply Better Irish Made Gherkin Relish with Mustard Irish Black Butter Ready Meals Aldi Tastyfit Thai Green Veg Curry Dunnes Stores Simply Better Handmade Seafood Pie Soft Drinks Circle K Apple & Ginger Cold Pressed Shot, Around Noon Dunnes Stores Simply Better Handmade Pink Grapefruit & Coriander Cordial Keeling F. Juices Freshly Squeezed Orange Juice Lidl Juice Shots Lidl Pineapple, Melon, Mango and Passionfruit Juice

Store Cupboard Aldi Specially Selected Passata with Garlic Jinny's Bakery Irish Soda Bread Mix Jinny's Bakery Irish Stout Bread Mix Jinny's Bakery Porridge Oat Bread Mix Jinny's Bakery Sophie's Scone Mix Meade Farm Potato Starch Silver Hill Duck Fat Vegetarian/Vegan - Main Meal Centre Plant-It Chicken-Free Spice Bag Vegetarian/Vegan - Other Items Deli Lites Beets and Spirulina Crunch Pot SuperValu No Pork Sausage Rolls

Category Winners Own Label Range of the Year Dunnes Stores Simply Better Rising Star Richard Gilpin, Gilfresh Produce Supplier of the Year ABP Cahir Urban Brand Creative Marketing Prize Moocha Kombucha

Small Producer of the Year sponsored by Dunnes Stores Simply Better Bó Rua Farm

Christmas Product of the Year Dunnes Stores Simply Better Handmade Chocolate, Raspberry & Caramel Yule Log

Foodservice Product of the Year BWG Foodservice Half Baguette with Quinoa, Chickpeas & Tomato

Christmas Retailer of the Year Dunnes Stores

Drinks Product of the Year McCrackens Brewery Black Irish Stout Drinks Retailer of the Year Lidl Ireland

Product of the Year Deli Lites Beets and Spirulina Crunch Pot Retailer of the Year sponsored by Dairymaid Dunnes Stores

52|Retail News|October 2022|www.retailnews.ie

Irish Quality Food & Drink Awards: NI Focus

Big wins for NI brands Northern Irish producers were amongst the big winners at the 2022 Irish Quality Food & Drink Awards.

IT was an unprecedented year for Northern Ireland food and drink producers at this year’s Irish Quality Food & Drink Awards, which celebrate the best of retail, wholesale and foodservice food and drink products across the island of Ireland.

Four Northern Ireland-based companies - Deli Lites, Gilfresh Produce, Moocha Kombucha and McCracken’s Brewery - all took key awards back north.

Big win for Deli Lites A plant-based vegan Beets and Spirulina Crunch Pot, created by Warrenpoint-based food-on-the-go brand, Deli Lites, was revealed as the Overall Product of the Year. A vibrant mix of beetroot hummus, lentils, chickpeas, quinoa, red cabbage, rocket and a spirulina dressing, this plant-based salad was developed by Deli Lites’ chefs for busy people on the move; it’s packed with antioxidants, anti-inflammatory properties and energy boosting properties. It was awarded the top prize from more than 1,000 entries.

In addition, Deli Lites picked up bronze awards for their Hoisin Chicken and Spiced Noodle Wrap in the Food-to-Go category and their Hashbrown Topped Breakfast Tósta in the Foodservice category, both produced for Applegreen.

“To have achieved four nominations and to win the biggest prize on the night at what are acknowledged as the Irish food and drink Oscars is testament to our chef-led new product development team and the insightful grasp they have of upcoming trends in healthy and convenient, food-on-the-go lunch options,” said Jackie Reid, Co-founder and Chief Strategy Officer, Deli Lites.

Rising Star Award Richard Gilpin from Loughgall-based vegetable grower and supplier Gilfresh Produce picked up the prestigious Rising Star Award. “The team here Gilfresh Produce are delighted with our success at the recent Irish Quality Food and Drink Awards,” noted William Gilpin, Managing Director of Gilfresh Produce. “These Awards celebrate the best food and drink products in retail, wholesale and foodservice and so we were thrilled to be amongst the finalists and even more delighted to pick up two awards on the night.

“Our Gilfresh Produce Vegetable Fajita Kit, part of our new range of prepared vegetables which we relaunched earlier this year, achieved a Bronze Award,” William continued, “and Richard Gilpin, Head of Farm Operations here at Gilfresh Produce, picked up the Rising Star Award. Both of these awards highlight

Pictured at the Irish Quality Food Awards in The Mansion House, Dublin, are: Cathal McDonnell, Technical Director; Adrian Fitzpatrick, Product Development Chef; Bronagh Lennon, Chief People Officer; and Brian Reid, Co-founder and CEO, Deli Lites, winner of the Overall Product of the Year Award for their Beets and Spirulina Crunch Pot.

The Gilfresh Team at the Irish Quality Food & Drinks Awards night (l-r): Matthew Johnston, Mario Abou Samra, William Gilpin, Richard Gilpin, Kenneth Gilpin, Thomas Gilpin, Caroline Dalzell and Anne Mac Oscar.

Keith Bradshaw, Founder of Urban Brand Creative, presents the Urban Brand Creative Marketing Prize to Bronagh Quail of Moocha Kombucha at the recent Irish Quality Food Awards.

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Irish Quality Food & Drink Awards: NI Focus NI Winners Irish Quality Food Awards

TV chef Jeeny Maltese and event MC Doireann Garrihy with Alastair Bell, Owner of Irish Black Butter & winner of the Gold Award in Relishes & Chutneys category at the recent Irish Quality Food Awards. the dedication and hard work of our team here at Gilfresh Produce and we are thrilled with our success.” €10,000 marketing support Bronagh Quail founder of Moocha Kombucha, picked up the much-coveted Urban Brand Creative Marketing Prize and €10,000 of marketing support from Keith Bradshaw, founder of Urban Brand Creative, the Dublin based digital marketing agency. “We are thrilled to win the Small Business Marketing Campaign award from Urban Brand Creative,” said a delighted Bronagh. “This bespoke marketing solution worth €10,000 will supercharge our market reach and enable Moocha Kombucha to compete more effectively in the marketplace. This is an enormous win and we are really looking

forward to working with the team in driving forward our business. In addition, we are equally delighted to have picked up a Silver Award for our Aronia Berry Kombucha.”

The company craft extraordinary kombucha - a culture drink made from fermented tea to help aid good gut health and all over wellbeing from the inside out.

The range of Kombucha drinks is hand made in small batches in four delicious flavours: Original, Lemon & Ginger, Strawberry and Aronia Berry flavours.

Drinks Product of the Year McCrackens Brewery, a small family run microbrewery based in Portadown in County Armagh, picked up the Drinks Product of the Year award for their Black Irish Stout. Founder, Ryan McCracken learned all he could about micro-brewing before making the leap and setting up his own business in 2018. He and his team craft, bottle and package all the ales by hand.

They use only four ingredients (water, barley, yeast and hops) and brew only in small batches, resulting in quality, full-bodied ales. Their ales are all unfiltered and bottle conditioned, which ensures the natural goodness and full flavours are all kept intact.

They do not use any artificial preservatives or any other chemicals in their products.

“We’re absolutely delighted with the news that not only was Silver Award winner Moocha Kombucha. our McCrackens Black Irish

Gold + Product of the Year: Deli Lites Beets and Spirulina Crunch Pot Gold + Urban Brand Creative Marketing Prize: Moocha Kombucha Rising Star Award: Richard Gilpin, Gilfresh Produce Gold + Drinks Product of the Year: McCrackens Brewery Black Irish Stout Food To Go - Gold: Milgro Flame Grilled Steak Flavour Crispy Onions Snack Pack Relishes and Chutneys - Gold: Irish Black Butter Soft Drinks - Gold: Circle K Apple & Ginger Cold Pressed Shot produced by Around Noon Pizza - Silver: Lidl Sourdough Pizza Half & Half - Goat's Cheese, Onion & Spinach / 'Nduja, Picante Salami, Red Peppers & Lidl Spicy Italian Schiacciata Salami Sourdough Pizza produced by Crust and Crumb Low/ No Alcohol - Silver: Moocha Kombucha Aronia Berry Christmas - Side Dishes - Silver: Aldi Specially Selected Cranberry Apricot & Orange Stuffing, produced by TS Foods, Castlewellan, Co. Down Crisps - Silver: Dunnes Stores Simply Better Hand Cooked Clogherhead Sea Salt & White Wine Vinegar Crisps Ready to Drink - Bronze: Cocktail Keg Company Margarita Food To Go - Bronze: Applegreen Hoisin Chicken and Spiced Noodle Wrap produced by Deli Lites & Circle K Cajun Chicken Baguette produced by Around Noon Hot Beverages - Bronze: Bró 38 Go Bró Coffee Foodservice Food to Go - Bronze: Applegreen Hash Brown Topped Breakfast Tósta produced by Deli Lites Sausages - Bronze: Hellbent Chakalaka Sausages Fresh Produce – Vegetables – Bronze: Gilfresh Produce Vegetable Fajita Kit

Stout awarded Gold at this year’s Irish Quality Food and Drink Awards, it was also awarded Drinks Product of the Year 2022,” noted Ryan.

Three additional Northern Ireland producers took Gold, including: Irish Black Butter in the Relishes & Chutney category; Milgro Flame Grilled Steak Flavour Crispy Onions Snack Pack in the Food to Go category; and Around Noon for the Circle K Apple & Ginger Cold Pressed Shot in the Soft Drinks category.

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Security: Irish Security Industry Association

Making your shop secure Advice from the Irish Security Industry Association on how best to keep your store and your livelihood secure.

EACH retail site is unique, but many retailers will have similar security concerns. The Irish Security Industry Association (ISIA) have put together an overview of the areas where you are most likely to require security solutions to keep your business, your colleagues, your customers, and your stock secure.

Correctly assessing the security risks to your business will determine the measures you can implement to mitigate against these risks. A Private Security Authority (PSA) licensed contractor will be able to assist you with this but if you need further assistance, you may consider having a review carried out by an independent security consultant. Visit the Irish Security Industry Association’s website (www.isia.ie) for a list of security contractors providing the full range of security services you may require, along with details of independent security consultants.

Securing entrance points Ensure all entrance points to the building are protected with the best security solution, locks, and bolts. If there are roller shutters, ancillary locking devices such as shutter locking ram-posts or ground locks should be used. Lighting should be used to draw attention and deter criminals from approaching entrances.

Also use signage that states there is a

limited amount of cash on the premises when open and that the premises are protected.

Securing Points of Sale (POS) Both employees and customers can use different methods for removing items from stores without paying for them. Certain areas are high risk, especially at the POS; - video analytics can help protect against theft by carrying out automatic shopping basket analysis to identify items that have

entered the basket, but not been paid for. There is also the possibility of using advanced analytics to detect incidents at self-service checkouts where shoppers avoid scanning items.

Securing cash Keeping cash secure on site and in transit is a crucial to security. Ensure your cash safe is insurance rated for the appropriate amount. Consideration should be given to building a strong room/ cash office,

Ensure all entrance points to the building are protected with the best security solution, locks, and bolts.

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Security: Irish Security Industry Association or radio backup. Always ensure that your alarm has adequate coverage, particularly in voids above ceilings, where point-to-point beams may be employed. Vulnerable areas such as cash offices and where the intruder panel is located should have secondary devices to ensure a verified alarm is received by the monitoring centre; if possible, install CCTV cameras which can be remotely monitored by an Alarm Receiving Centre and allow for the appropriate response should an incident occur.

It is also possible to If CCTV is in use in your store, ensure that signage is in have analytics added to place and complies with the requirements of GDPR. your CCTV. By availing of this technology, you can where the safe, intruder panel and CCTV reduce the potential false alarms you may recorder should also be located. Limit the receive. Analytics will access the threat, amount of cash stored on the premises or determine if it is a real threat to your in ATMs. You should leave tills empty and business and pass these to a PSA licensed open when not in use.

Alarm Receiving Centre, whilst removing Many retailers have ATMs on site. If any false alarms such as a cat crossing using self-fill ATMs, consider a managed your business’ back yard. machine or use of a PSA-licensed cashin-transit company. Ensure ATMs are only filled just prior to opening and never conduct this activity in front of customers.

Ensuring response to security breach To allow for an appropriate response to a breach of security, ensure that your alarm system is monitored by a Private Security Authority (PSA) licensed Alarm Receiving Centre. A trusted electronic security installer and monitoring station will ensure that your premises’ alarm system is periodically tested with your Alarm Receiving Centre. This will identify any potential faults, allow these to be addressed and ensure an alarm response when you need it.

Again, you must only employ the services of a PSA-licenced alarm company to install and maintain electronic security systems. Also ensure that the intruder alarm system is serviced at least twice a year. Without regular maintenance, your alarm system may not work when it is required.

When considering the communication route for your alarm system, dual path intruder alarm signalling should be employed and connected to an Alarm Receiving Centre via IP, GSM (Grade 3 or 4)

On-site security Electronic security solutions are essential to securing your premises, particularly when the premises are shut. However, consideration should also be given, if appropriate, to employing the services of static guards to oversee the security of your premises during operating activities; this is of great benefit when attempting to ensure you minimise stock loss. Procuring the services of a PSA-licensed guarding services provider will ensure you have on-site security to oversee the safety and security of your staff, your customers, and your stock.

Customer service Any potential shoplifter wants to be able to move freely in a shop without being noticed or approached. Ensuring that all customers are acknowledged when they enter the store and also further engagement during their time in the store is an essential part of any loss prevention strategy, regardless of your size of store or turnover. A simple “Good morning” and “How may I help you?” can be enough in some instances to deter a potential shoplifter. Shoplifters love to be anonymous, so make sure you keep engaging with them!

To allow for an appropriate response to a breach of security, you should ensure that your alarm system is monitored by a PSA-licensed Alarm Receiving Centre (Image from rawpixel.com).

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Security: Irish Security Industry Association

Store layout Dependant on your type of store and the products you are offering, it is important to be aware of your ‘hot items’, products that might attract high levels of theft. Keep these items close to an area where there is likely to be a member of staff, such as a cash desk. If this is not possible, try to ensure a staff member is positioned as close to the area as possible or reduce the amount of product that is out on display.

The aim in loss prevention is to limit the opportunity for loss. If it is not possible to have a strong shop floor presence with staff or security staff, limit your exposure to loss with reduced shop floor volumes. This reduces the opportunity for theft.

Know your loss Understanding what level of stock loss that you have is critical. This does not mean that you must do an entire stock-take of your full inventory each week. However, do look at key lines and try and identify if you are losing stock by counting some of them at different points in the day. This information will allow you to not only identify if you have a loss issue, but also, with the help of CCTV, identify the person or persons responsible for the loss.

Digitisation and moving beyond traditional security As digitisation transforms the retail business model, it also enables the integration of your security systems with your business systems to provide you with actionable insights.

In this sense, retailers can benefit from the following information obtained from anonymous video analytics: • People counting: know the number of visitors in your store in real-time and

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possibly save money on existing people-counting systems by using video analytics; Visitor profiling: see how many adults, children, men or women visit your store; Dwell time: have knowledge of the average time spent by customers inside your store; Occupancy: see the level of occupancy of your business to ensure a healthy environment; Conversion rate: know how many visitors enter your store and leave with a purchase; Hot areas: similar to heat mapping, anonymous face analytics let you gather information of which areas are the most visited or which entrances and exits have greater influx of people.

Staff training Including all staff in weekly update meetings is a way to ensure you are all working together to minimise loss.

Discussing recent incidents of known theft or anti-social behaviour is key in making your team aware of potential risks and methods used by previous shoplifters in the store. If you need assistance with arranging this type of training, please contact the ISIA. Ensuring your compliance and security If CCTV is in use, ensure that signage is in place and complies with the requirements of GDPR. If you have doubts about your security, consider employing the services of an independent security consultant to carry out a review of your security.

Your most important asset is yourself

and your staff. Do not leave yourself exposed by responding to an alarm activation late at night. Ensure that the Gardaí will be in attendance and consider employing the services of a professional, licensed key-holding company.

You may also consider protecting your staff by providing them with a ‘Lone Worker’ solution - this would allow a staff member who finds themself at risk to alert an alarm receiving centre who will be in a position to respond and alert the authorities.

Over the last 12 months, industry research revealed that nearly two-thirds of shopworkers were verbally abused; 40% were threatened; around 250 were assaulted each day (Source: Usdaw’s Freedom From Fear Campaign); 39% of violent incidents resulted in injury; and weapons, including firearms, knives, axes or hammers, were used in more than 3,600 incidents. With recent advances in CCTV systems, you are now able to add audio to CCTV systems, enabling remote monitoring centres to provide intervention, interaction and assurance to staff and customers during an incident.

You should speak to a PSA licensed Alarm Receiving Centre to discuss the best options available to meet the needs of your business that will help to further protect you and your staff.

Your security needs will be determined by addressing and correctly assessing your security risks. A PSA-licensed security contractor or independent security consultant is best placed to assess these risks. Your business is valuable to you and protecting this asset deserves the best protection available.

Please visit www.isia.ie to find a trusted supplier of the security services you need.

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Business Insight

Performing

Image from rawpixel.com

with purpose Irish entrepreneur and retail expert, Andrew Thornton, explains how to develop and communicate purpose in a way that wins customers’ hearts.

IN these challenging times, I believe that one of the best ways of differentiating a business from its competitors is to have a meaningful purpose, one that resonates with and inspires the people who work in your organisation, your customers, your community and your suppliers.

Reading a book about marketing a while back, I was struck by the author's view that the reason organisations existed was “for selling or effecting transactions”.

Sadly, that’s how many companies see it, and no matter how much they dress it up, that’s it: it's transactional and about money. In his excellent book, The Heart of Business, Hubert Joly (who saved Best Buy in the US from their predicted demise) traced this view back to Milton Friedman and stated that, contrary to Friedman’s view, “the purpose of a company is not to make money, but rather to contribute to the common good and serve all its stakeholders”. He went on to say that “corporations are not soulless entities, but human organisations with people at their centre, working together in support of that purpose”.

Companies consist of groups of people, and people need meaning in their lives.

One of my all-time

favourite mission statements was the one created for Apple by Steve Jobs: “To make a contribution to the world by making tools for the mind that advance humankind”. I’d call this a purpose statement, but let’s not be pedantic! I don’t know about you, but I’d certainly have been motivated by this purpose.

Purpose versus profit?

It’s also worth noting that without a clear, written purpose, an informal unconscious and unspoken one emerges, which is often about increasing profits. Few businesses are bold enough to state that their purpose is about generating cash – they just act that way.

I believe that a clear purpose needs to unite all stakeholders behind something that will become the organisation’s entire focus, so a culture can be created that aligns with that purpose. To work, a

purpose has to be authentic and lived. I believe that customers and employees can sense when it’s fake.

Patagonia are one of the most purposeful companies I know. Founded in 1973 by Yvon Chouinard, their mission is “to build the best product, cause no unnecessary harm, and use business to inspire and implement solutions to address issues related to the environment and social justice”. Even in 1973, Chouinard saw the need to address the climate crisis. Everything they do is lined up behind and defined by this purpose – and it’s truly authentic. And as if to reinforce this, Chouinard recently gave away his entire shareholding to (in his words) “the earth”, a non-profit to “protect nature and biodiversity, support thriving communities and fight the environmental crisis”.

When I owned the London supermarket Thornton’s Budgens, our purpose was that we were “the community supermarket that really cared about people and Companies consist of groups of people, and people need meaning in their lives: image from rawpixel. com.

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Business Insight sort of structure – to get all the views, options and opinions on the table, and then use a creative process to evolve the wording.

• Get yourself and your team out of your heads and into your hearts, away from the day-to-day grind. Ensure that you run any purpose sessions at an offsite venue, ideally one surrounded by nature. In helping companies to find their purpose, I’ve used visualisations and other techniques to open people’s hearts, as that’s where they instinctively know the right direction to go in.

• Don’t rush it; it’s better to do this in a number of sessions than to try and force it into an afternoon. If you develop a meaningful purpose, it should stand you in good stead for years, decades or even centuries, so there’s no need to get it knocked out next week. Be patient and be prepared to rework it until something clicks.

Andrew Thornton, author and former CEO and founder of Thornton’s Budgens. planet”; everything we did was framed in that context and everyone in the team believed in it. We supported this with a detailed manifesto that outlined exactly how we were going to deliver this purpose and what habits we were going to use to support us.

Developing a purpose Here’s what I have learnt over the years about developing a purpose: • The leadership team must be involved in the process. If the founder is still associated with the business in any way, they need to be included; and if it’s a family-run business, the family needs to be included. This is not something that can be done by committee, and it needs all the key stakeholders to be engaged. Real leadership skills are required to achieve this.

• It’s good to have your customer at the table, as their perspective is important. It doesn’t mean you can’t come up with a radically new direction, but if you’re going to be doing this, it’s good to know that’s what you’re doing! With Thornton’s Budgens, we’d built a base of respect for doing the right thing and customers could see this. So, our purpose wasn’t a leap into something brand new, just a clarification and tightening up of what we stood for.

• Don’t outsource your purpose to consultants. It’s my guess that most glossy report mission statements are prepared by non-stakeholders and signed off by the board because they think it looks good.

• Do get help with facilitation. As leaders, it can be tough to see the wood for the trees, so it helps to have an objective outsider leading the process. And it’s also good to have some

Building a culture in your organisation It’s also worth noting that this is just the start of the process!

Once you have your purpose clear and maybe even developed a manifesto to support this, you need to build a culture around it, and that in its own right is a huge task!

Once you have a clear purpose in place and you have started to develop your culture, then communicating this to your customer becomes easy; your new purpose will be hard-wired into everything you do, including your communications. If you follow this process, your purpose will be authentic and your customers will feel it. To see what this looks and feels like, I suggest you visit a Patagonia store (there is one in Exchequer Street in Dublin) or their website (Patagonia.com).

About the author

IRISH entrepreneur Andrew Thornton was founder and CEO of award-winning independent supermarket, Thornton’s Budgens, which was the UK’s first supermarket with plastic free zones. They also implemented Andrew’s heart-centred way of doing business, which aimed to put people and planet first, while trusting that profit would still follow. In fact, his store sales increased by 4% over the market and he created an extraordinary team spirit.

Andrew and his partner Eudora have co-authored ‘Putting the Heart Back into Business: How to place people, planet and purpose at the core of what you do’, which is out now, available on Amazon.

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Employment Law

Changes to whistleblowing legislation: the impact Recent changes to Irish whistleblowing legislation create more onerous obligations on employers, writes Síobhra Rush, Partner and Head of the Dublin office of Lewis Silkin Ireland.

CHANGES have recently been made to Irish whistleblowing legislation to broaden and enhance whistleblowers’ protection in accordance with EU law. Workers in Ireland who are whistleblowers have been protected from dismissal or penalisation since 2014, but the law here has been widened to implement an EU Directive in this area. The 2022 Act hasn’t yet been formally commenced at the time of writing, but it is expected to do so imminently.

What categories of workers are protected by the legislation?

The 2014 Act provided protection to employees, consultants, contractors, agency workers and individuals on work experience.

The 2022 Act extends this protection to shareholders, volunteers, members of the administrative, management or supervisory body of an undertaking (e.g. non-executive directors) and applicants for employment.

What is a protected disclosure?

A protected disclosure is a disclosure of information, which, in the reasonable belief of the worker making the disclosure, tends to show a relevant wrongdoing and which came to the attention of the worker in a work-related context.

The 2014 Act included the following matters as relevant wrongdoings: • an offence has been, is being or is likely to be committed; • a person has failed, is failing or is likely to fail to comply with any legal obligation (other than one arising under the worker's contract of employment or contract for services); • the health or safety of any individual has been, is being or is likely to be endangered; • the environment has been, is being or is likely to be damaged;

• information tending to show any matter falling within any of the preceding paragraphs has been, is being or is likely to be concealed or destroyed.

The 2022 Act adds a breach of EU law that has occurred, is occurring or is likely to occur to the above list; for instance, prevention of money laundering and terrorist financing, product safety and compliance, consumer protection and protection of privacy and personal data.

The 2022 Act extends and enhances whistleblowers’ protection in accordance with EU Law.

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Employment Law Could a grievance brought by an employee in relation to their own individual circumstances amount to a protected disclosure?

Yes, there is no requirement that there be a public interest element to the disclosure, and the recent Supreme Court decision in Baranya v Rosaderra Irish Meats Group Limited widened the door for employee grievances to be considered protected disclosures in certain circumstances (the case held that complaints about the employee’s own health or safety could fall within the remit of a protected disclosure).

However, the 2022 Act excludes interpersonal grievances (i.e. interpersonal conflicts and complaints to, or about, an employee’s employer which concern the worker exclusively).

As such, employers can take comfort that individual complaints of bullying or harassment between two workers would likely not amount to a protected disclosure. However, we would advise that legal advice be sought on this before making a firm decision, because some individual complaints might still qualify as a protected disclosure (like the above case, or in relation to an individual working excessive hours in breach of working time law).

Can a worker make a protected disclosure anonymously?

Yes, but helpfully, the 2022 Act provides that generally an employer will not be obliged to accept and follow-up on anonymous reports (although in some sectors, there may be a separate statutory obligation to act on anonymous reports).

A worker’s identity must not be disclosed without their consent except in certain circumstances. If that is necessary, the worker must be informed in writing that their identity will be disclosed (together with the reasons for the disclosure) except in certain limited circumstances.

Are employers required to have a whistleblowing procedure in place?

Yes, ultimately the 2022 Act requires private sector employers with more than 50 employees to set up and operate internal reporting channels and procedures for the making of protected disclosures and to follow-up on such complaints. However, those with 50249 employees do not have to put these measures in place until December 17, 2023.

A protected disclosure is a disclosure of information, which, in the reasonable belief of the worker making the disclosure, tends to show a relevant wrongdoing and which came to the attention of the worker in a work-related context.

What should a whistleblowing procedure look like?

The 2022 Act sets out further detail regarding what the internal channels and procedures should include, and certain timelines for dealing with a protected disclosure, as set out below. These should be reflected in the employer’s whistleblowing procedure.

• The employer should have channels for receiving protected disclosures that are designed, established and operated in a secure manner that ensures the confidentiality of the identity of the person making a protected disclosure and any persons referred to in the disclosure; • The internal channels and procedures should enable reports to be made in writing or orally, or both; • The protected disclosure should be acknowledged in writing by the employer not more than seven days after receipt; • An impartial competent person/ persons (the designated person/ persons) should follow-up on the protected disclosure and this person should maintain contact with the person making the disclosure, request

further information where necessary and provide feedback to that individual; • Helpfully, there is scope for an employer to carry out an initial assessment of the complaint, which does not currently exist under the 2014 Act. If, having done this, the designated person decides that there is no evidence that a relevant wrongdoing has occurred, they should close the procedure, or refer the matter to another procedure such as the grievance procedure. They should notify the person who made the disclosure in writing of this decision as soon as possible, and the reasons for it; • Feedback should be provided to the person who made the disclosure within a reasonable period, but no more than three months from the date of the acknowledgement of receipt of the protected disclosure; • Where the person who makes the protected disclosure requests feedback, further feedback should be provided to that individual at intervals of three months until the procedure relating to the protected disclosure is closed.

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Employment Law What kind of conduct could be deemed to be penalisation of a whistleblower?

Penalisation is defined in the 2014 Act as any act or omission that affects a worker who has made a protected disclosure to their detriment, and includes: • suspension, lay-off or dismissal; • demotion or loss of opportunity for promotion; • transfer of duties, change of location of place of work, reduction in wages or change in working hours; • the imposition or administering of any discipline, reprimand or other penalty (including a financial penalty): • coercion, intimidation or harassment; • discrimination disadvantage or unfair treatment; • injury, damage or loss; • threat of reprisal.

The 2022 Act significantly broadens this list to include any direct or indirect act or omission that occurs in a workrelated context, and the additional examples include: • withholding of promotion; • withholding of training; • a negative performance assessment or employment reference; • early termination of temporary employment contract, failure to renew it, or failure to convert it into a permanent one; • harm, including to the worker’s reputation, particularly in social media, or financial loss, including loss of business and loss of income; • psychiatric or medical referrals.

By way of a reminder, where an employer is found to have penalised a worker for having raised a protected disclosure, the Workplace Relations Commission (the WRC) can award compensation of up to five years’ remuneration. However, in practice, awards do not tend to be near this level, and the largest award that we have seen is two years’ gross remuneration in a whistle-blower dismissal claim.

The 2022 Act provides for compensation of a maximum of €15,000 in the case of someone who is not paid by the employer but is still protected, (e.g. a volunteer or an applicant for employment).

Employers must be mindful that, where previously (under the 2014 Act), an employee who claimed that they were dismissed due to having made a protected disclosure could apply to the Circuit Court for an injunction to

The legislation ensures that a whistleblower cannot be penalised for making a protected disclosure, with employers who breach this legislation liable to pay compensation of up to five years’ remuneration. restrain the dismissal, under the 2022 Act, this right now extends to any act of penalisation (including, for instance, a negative performance review).

The injunction will continue until the underlying penalisation claim has been dealt with by the WRC. Key takeaways for employers in the retail industry Retail sector employers should review and update their whistleblowing procedures so that they comply with the provisions of the 2022 Act. They should also ensure that any managers are familiar with the provisions of whistleblowing law in Ireland.

Retail sector employers with more than 250 employees, who do not have a local whistleblowing procedure in place, should take steps to put one in place, and employers who have between 50-250 employees should prepare to do likewise

by December 2023.

While it might not be legally required, it is recommended that employers with less than 50 employees also have a local whistleblowing procedure in place so that they can deal with a protected disclosure appropriately, but also to make it easier to defend any claim brought by an employee to the WRC, where it can be shown that its procedure was followed in investigating the worker’s complaint.

Employers and managers in the retail sector should also be mindful that certain employee grievances could amount to a

protected disclosure and that protected disclosures do not need to be made in writing and can be made verbally. Care should be taken in the investigation of such complaints, in accordance with the appropriate procedure and to ensure that employees do not face any detriment or retaliation as a result of raising such a complaint.

The Protected Disclosures (Amendment) Act 2022 is available at https://data.oireachtas.ie/ie/oireachtas/ act/2022/27/eng/enacted/a2722.pdf.

ABOUT THE AUTHOR

SÍOBHRA Rush is Partner and Head of the Dublin office of Lewis Silkin Ireland.

This article is for general guidance and does not constitute legal advice. Legal advice should be sought in any given set of circumstances.

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Forecourt Focus: News

Circle K Ireland open newly redeveloped site in Arklow CIRCLE K have announced the official opening of their newly redeveloped company-owned site on the Dublin Road in Arklow, Co Wicklow. Circle K Safeway is the first Circle K company-owned site in Arklow and will be open seven days a week. Circle K have invested €1.9 million in redeveloping the site, where they will employ a total of 11 staff from the local Arklow area.

“Today is a day of celebration for Circle K Ireland as we open our newly redeveloped service station in Arklow, Co Wicklow,” noted Paul Dixon, Senior Director of Retail Sales and Operations, Circle K Ireland. “Having taken this site back from a dealer partner three years ago, we were passionate about delivering a state-of-the-art Circle K store for the area. This site now gives us a presence in Arklow, with a store that matches our customer experience throughout the country following a significant investment. This new location also highlights our continued commitment for further expansion across Ireland.

“I’d like to take this opportunity to welcome our new colleagues to the Circle K family, led by store manager Bernie Doran from Arklow, and share a special thanks with Eugene Doherty and Declan Keenan who have been working at the site intermittently for the past 30 or so years,” he continued. "I look forward to making customers lives a bit easier every day and bringing our impressive product range to the community of Arklow in Wicklow.”

Pictured at the official opening of Circle K, Dublin Road, Arklow, are (l-r): Paul Dixon, Senior Director of Retail Sales and Operations, Circle K Ireland; Bernie Doran, Store Manager at Circle K Safeway; and, Joanne O’Riordan, Sales Market Manager for Circle K.

Texaco launch Support for Sport for third year

Former Irish rugby international, Donncha O’Callaghan pictured at the launch of the 2023 Texaco Support for Sport funding initiative.

THE Texaco Support for Sport funding initiative, which to date has seen €260,000 distributed amongst 52 sports clubs across Ireland, has been launched for the third successive year.

Under the scheme, hosted by Valero Energy (Ireland) Limited, the company that markets fuel in Ireland under the Texaco brand, a fund of €130,000 will be distributed to 26 sports clubs on a countyby-county basis, with successful applicants receiving €5,000 in each case.

Open to sports clubs across the country, irrespective of sporting discipline, size, membership, age, cultural appeal or gender (including clubs that may have made an unsuccessful application previously), the initiative is one that recognises and supports the valuable contribution that sports clubs make to communities and throughout Irish society as a whole.

Launching the 2023 programme, James Twohig, Director of Ireland Operations, Valero Energy (Ireland) Limited described the Texaco Support for Sport initiative as one that “opens up an avenue to funding for those clubs and communities that need it most.” Seeing sports clubs as ‘the heart and soul of community life’ in so many Irish cities, towns and villages, James went on to say how pleased his company is to provide “a new and significant route to revenue for sports clubs, many of which have faced difficult challenges of one kind or another in recent times.”

Leading the adjudication process once again is Texaco Support for Sport ambassador, broadcaster and former Irish rugby international, Donncha O’Callaghan.

See www.texacosupportforsport.com for more information.

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What’s New M&M’S WELCOME FIRST NEW CHARACTER IN A DECADE

NEW FRUIT BITES FROM THE HAPPY PEAR

FOR the first time in a decade, M&M’s are expanding their iconic crew with the introduction of a new character and spokescandy, Purple. Designed to represent acceptance and inclusivity, the first ever female peanut M&M’S character is known for her earnest selfexpression.

Her keen selfawareness, authenticity and confidence is the driving force behind her charm and quirky nature. She joins the legendary cast of M&M’S characters, who recently were given a refresh with updated looks and more nuanced personalities back in January.

EATING well and making good choices should be easy and accessible for everyone and The Happy Pear are always looking for simple ways to incorporate more plant-based goodness into your diet. New Happy Pear Fruit Bites are full of fibre, made from all natural ingredients and have no added sugar – ideal as guilt-free treats for little ones. Made with 96% fruit, each pack comes in under 100 calories and like all the Happy Pear range, are plant-based and delicious. In fact, each pack of Fruit Bites contains one of your five-aday! Available in two tasty flavours – Blueberry & Raspberry and Strawberry & Beetroot, Fruit Bites will become your go-to snack in no time!

LIMITED EDITION MANGO AND PEACH CONSERVE FROM BONNE MAMAN

ODLUMS BAKING BOOK SUPPORTS JACK AND JILL

BONNE Maman have launched a new limited edition tropical Mango & Peach Conserve to their delicious range of spreads, bringing a taste sensation that is perfect for your breakfast table, afternoon tea or baking. Injecting a sense of tropicality into the Bonne Maman Conserve range, this flavour combination offers a sweet freshness and vibrant sensation, bringing a sense of exotic destination into the home. This is only available for a limited time in supermarkets nationwide, including Dunnes Stores, SuperValu & Tesco.

THE Odlums Big Book of Baking is a new collection of over 100 Odlums recipes that have been carefully selected to bring the joy of baking to every home, with every cent of the €25 price tag going directly to the Jack and Jill Children’s Foundation to provide and fund vital home nursing care across the country. On sale since October 4, the book is available online and instore nationwide in Dunnes Stores, as well as on JackandJill.ie. This beautifully presented, limited edition, hardback book is packed full of recipes for every occasion.

Each recipe contains its own photo, step-by-step instructions and a host of tips and tricks to make your time in the kitchen even more enjoyable.

KEOGH’S CRISPS WIN IRISH EXPORTER OF THE YEAR AWARD 2022 KEOGH’S Crisps have been named Irish Exporter of the Year by the Irish Exporters Association, as well as taking the award for Food & Drink Exporter of the Year. The announcement comes on the back of recent other wins earlier this summer for the authentic Irish crisp producer, including a listing on Ryanair’s 3000+ daily flights across Europe and the Singapore Airlines contract. Pictured are Patrick Joy, President, Irish Exporters Association; Audrey Madden, Marketing Manager, Keogh’s Crisps; Sinead Lee, Head of Finance, Keogh’s Crisps; and Simon McKeever CEO, Irish Exporters Association.

Aside from being a favourite of International airlines, Keogh’s Crisps are now sold in 17 countries internationally, accounting for 25% of their business.

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OUR COMPANY NAME HAS CHANGED, OUR QUALITY PRODUCTS REMAIN THE SAME.

Introducing Tirlán.

The new name for Glanbia Ireland.