Retail Focus #127

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The Retail Design and Experience Magazine

www.retail-focus.co.uk

New & Lingwood launches its new concept, RE:NEW at 19 Saville Row

#127

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CONTENTS

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COVER IMAGE

21 ADIDAS

24 NEW &

LINGWOOD

10 - 14

27 DIAMONDS

NEWS

30 - 34

46 ACE & TATE FEATURE

Pop-Up Stores

21 - 22

PROJECT FOCUS

36 - 40

Adidas

24 - 25

PROJECT FOCUS

Lighting

42 - 45

New & Lingwood

27

PROJECT FOCUS

PROJECT FOCUS

Indigo

FEATURE

Surfaces

46 - 47

Diamonds

28 - 29

FEATURE

CASE STUDY

Ace & Tate

50 - 51

OPINION

Focusing

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HELLO...

It may be something of a cliché, but can you really believe that it is that time of year again already? Perhaps it was our extended summer that makes it feel as if the festive season is arriving ahead of schedule this year, or maybe shops began stocking Christmas goods earlier than normal.

Either way, retailers are very much getting into the festive spirit with stores in the process of being transformed into winter wonderlands, complete with Christmas gifts and all manner of decorations.

This brings us on nicely to what we have coming up this issue, with décor a running theme throughout the coming pages. We look at the opportunities for retailers to give their stores a whole new lease of life by utilising blank surfaces both inside and outside their stores.

We also consider the importance of lighting within modern retail environments – including detailed insight into Ace & Tate’s approach – as well as the role that popup stores have to play in business strategies moving forward and their relevance in the market.

Aside from our focused features, we offer insight into some of the most innovative and eye-catching projects from recent months. Without giving too much away, we take a look at the brand-new adidas flagship store in

Lagos, Nigeria, as well as London Jewellers’ new jewellery boutique in Short Hills, New Jersey in the US. There is also a special look at New & Lingwood’s new sustainability and circularity initiative – RE:NEW at 19 Savile Row – and a glimpse of Indigo’s first-of-its-kind urban concept store in Toronto.

Finally, as we head towards Christmas party season, we glance back at one of the biggest nights on the retail industry calendar and pay tribute to the winners at this year’s Creative Retail Awards. As always, the event showcased some of the best work in retail and we rightly celebrate the achievements of all winners and nominees.

With so much packed into just one issue of Retail Focus, you could perhaps accept this as an early Christmas present! Enjoy this issue and, as always, please get in touch about any new and creative projects you think deserve a mention in the next magazine.

CONTENT DIRECTOR Lee Cullumbine 07949 78181

Get more from Retail Focus online!

For subscription enquiries please email: Info@phygital.me

www.retail-focus.co.uk

Retail Focus is published by Phygital Media and Events Ltd No part of Retail Focus may be reproduced, stored in a retrieval system or transmitted in any form without permission. Please address all enquiries to the editor at the above address. The opinions expressed in Retail Focus are the views of the writer and do not necessarily reflect the views and opinions of the publisher. Every effort has been made to ensure accuracy of the information contained in these pages. We will assume permission to publish any unsolicited material unless otherwise stated.

Phygital Media and Events Ltd 2023

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MAPIC CANNES, FRANCE | 28 - 30 NOVEMBER 2023 MAPIC is the International retail real estate event to build the ultimate lifestyle and shopping destinations. It is an opportunity to learn network with key players at the centre of the retail property industry’s transformation, and be part of creating the exciting new business models that are shaping the places to live, play and shop of the future.

For three days in November the retail property, leisure, food and tech communities will all gather at MAPIC.

www.mapic.com

CHRISTMASWORLD

INTEGRATED SYSTEMS EUROPE

MESSE, FRANKFURT | 26 - 30 JANUARY 2024

BARCELONA, SPAIN | 30 JANUARY - 2 FEBRUARY 2024

As the world’s leading trade fair for festive and seasonal decoration, Christmasworld in Frankfurt am Main exercises a magnetic power of attraction on top buyers from the wholesale, import/export and retail trades who make their way to Frankfurt am Main to place their main orders for the year.

Integrated Systems Europe (ISE), the world’s premier global exhibition for professional audio visual (pro AV) and systems integration, is delighted to announce that the 2024 edition of the show will mark its 20th birthday.

Since its inception in Geneva in 2004, ISE has grown into an industry-defining event, bringing together professionals, innovators, and thought leaders from around the world.

Christmasworld focuses on the strongest-selling and most emotional time of the year and exploits the success factor of experience at the point of sale like no other consumer-goods trade fair.

www.christmasworld.messefrankfurt.com

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www.iseeurope.org

SURFACE DESIGN SHOW

VM & DISPLAY AWARDS

BDC LONDON | 6 - 8 FEBRUARY 2024

LONDON | 12 MARCH 2024

Surface Design Show sees over 180 companies and organisations dedicated to furthering material innovation - a must-visit event for architects and designers.

The only event dedicated to celebrating excellence and innovation in the retail visual merchandising and display sector, the VM & Display Awards have been successfully running for 27 years, and as a standalone event in its current format for 18 years. Held annually in an iconic, Central London location, the Awards bring together the UK’s most influential creatives, retailers and suppliers in celebration of their considerable achievements for projects installed.

Get ready for an unforgettable experience filled with opportunities for learning, entertainment and meaningful industry connections. Immerse yourself in material innovation and connect with peers and suppliers all under one roof.

www.surfacedesignshow.com

www.vmanddisplayawards.com

Featured VM & DISPLAY SHOW BDC LONDON | 16 & 17 APRIL 2024 The VM & Display Show is the place for all your visual merchandising and display needs. Visitors can meet with an array of industry experts who can help make displays a reality, from concept to installation. Discuss your visual merchandising and display requirements with experts in your field.

The show provides exhibitors with the chance to present their expertise to the teams behind the high streets’ windows and in-store displays.

Taking place at the Business Design Centre in London, the VM & Display Show is the only UK exhibition dedicated to this creative industry, bringing together everything from mannequins, print and props to POP, lighting and fabrics - and every in-between - under one roof across two days.

www.vmanddisplayshow.com

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OVER THE FINISH LINE: RED RUN OPENS AT LIVERPOOL ONE Grosvenor has announced that women’s active streetwear brand, Red Run, has opened the doors to its new flagship store at Liverpool ONE. The opening is an important milestone in the growth of the popular fashion-forward brand and represents Liverpool ONE’s dedication to supporting the development of local, independent businesses.

Designed in-house by Creative Director & co-founder, Megan Kimmance, the flagship store reflects Red Run’s ethos through the use of sustainable, carefully sourced materials and a contemporary industrial aesthetic. With a loyal customer base across the North West and beyond, Red Run’s Liverpool ONE flagship will host exclusive in-store VIP events and collaborative activations.

LUSH RETURNS TO ICONINC LONDON LOCATION Lush invest in their London portfolio with a new shop in Covent Garden and are celebrating by giving out free Lush gifts for their first 100 customers On Friday 3rd November at 10:00 am, fresh handmade cosmetic brand Lush will open a new store in Covent Garden.

It will initially open as an exclusive festive pop-up store with a retail space of 255 sqm and in Spring 2024 an expansion of an additional 176 sqm will follow to include Lush’s transformative Lush Spa. The new store will be opening in time for Christmas for shoppers to get their hands on their favourite festive items, including the best-selling Snow Fairy collection in a dedicated pink section in the store. In the 2022 festive period, Lush sold on average one Snow Fairy product every 5 seconds in the UK!

SHAFTESBURY CAPITAL ANNOUNCES 16 NEW RETAIL SIGNINGS ACROSS COVENT GARDEN Shaftesbury Capital has signed 16 new retail brands across its Covent Garden estate in the last six months. The quality and diversity of operators reflects Shaftesbury Capital’s commitment to attracting the best global, British and independent brands, and demonstrates a strong vote of confidence in the long-term appeal and prospects of Covent Garden, and the West End more widely.

The retail brands join nine new F&B operators to have signed or opened in the last six months in Covent Garden delivering a total of 25 new facias in the destination. The F&B additions include British independent favourite, The Breakfast Club; internationally inspired restaurants Fatto a Mano, Colonel Saab, Ikkan Sushi and Bone Daddies; and top chef Phil Howard’s pasta bar, Notto.

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BESPOKE HAT MAKER MARCEL RODRIGUES OPENS POP-UP SHOP Bespoke Hat Maker Marcel Rodrigues opened a pop-up shop at 20 Savile Row on Thursday 12th October. Known for his bespoke fedoras, Marcel Rodrigues took over the space as the first ever bespoke hatter on The Row in its centuries long history. Marcel brings his unique style to the tailoring district, further expanding the bespoke offering on The Row.

THE LEXICON WELCOMES HOST OF NEW OCCUPIERS AMID ACTION-PACKED SUMMER EVENTS PROGRAMME

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The Lexicon, one of the Thames Valley’s leading retail, F&B, and leisure destinations, has added a range of high-profile occupiers to its diverse tenant mix

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These lettings follow The Lexicon’s recent international recognition at the International Council of Shopping Centers Awards

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The centre also hosted an actionpacked events calendar for the local community over the summer

The Lexicon, owned by a joint venture between Schroders Capital UK Real Estate Fund (SCREF) and Legal & General Capital, has secured new lettings to Giggling Squid, Søstrene Grene, Robert Dyas, Five Guys, ChopStix, German Doner Kebab, Tortilla, and Mr Simms who have taken a combined 23,500 sq ft of retail and F&B space at the Bracknell-based destination.

This strong leasing activity highlights continued strong demand for well-placed units within popular retail and leisure destinations, with the centre now 94% let by floor area.

SAVE THE DATE FOR THE ICONIC ANNUAL CARNABY STREET CHRISTMAS SWITCH ON Save the date for the iconic annual Carnaby Street Christmas Switch On taking place on Thursday 2 November 2023 from 4pm to 8pm. The destination in the heart of London’s West End is world renowned for creating spectacular Christmas lights and this year will be no exception.

The destination is partnering with charity partner, Choose Love, for the fourth year. Choose Love will have a shop at 57 Carnaby Street which will launch on 2nd November with a brand new concept called the Choose LoveBoutique. From 22nd November, the store will transform to the Choose Love Shop, stocking essential supplies and life-saving interventions for refugees and displaced people around the world alongside raising funds for the Winter months when help is needed the most.

Right - This image is a CGI to represent what the installation will look like.

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DOBBIES OFFICIALLY OPENS ITS LARGEST EVER STORE AT THE JUNCTION, ANTRIM Local retail brand Musgrave to supply over 1,800 food hall products in first-of-its-kind partnership Dobbies, the UK garden centre retailer has officially opened its largest ever store at The Junction Retail and Leisure Park.

The 110,000sq ft flagship store is Dobbies’ second venture in Northern Ireland and has created 120 new jobs, making it one of the largest employers within the Antrim and Newtownabbey borough.

This is the largest store in Dobbies’ UK portfolio with outdoor and indoor plant areas; gardening products; seasonal items; pet, gift and toy departments as well as cookshop and home décor; a food hall, a Little Seedlings children’s soft play area and new restaurant and coffee shop, serving breakfast, lunch and afternoon tea.

Opening ahead of the Christmas season, the new store features Dobbies’ full festive product range with an extensive programme of seasonal events planned from November onwards including Santa’s Grotto, a Quiet Grotto experience for those with additional needs, Santa Paws, Santa’s Breakfast and more.

GUCCI OPENS NEW BOUTIQUE MUNICH STORE AT PEMBROKE’S MAXIMILIANHÖFE International real estate business Pembroke is delighted to announce it has completed a 794 sqm retail space (964 sqm incl. storage space) letting on a 10-year term to global luxury fashion brand Gucci at Maximilianhöfe in the heart of Munich city centre.

Gucci’s new home at Maximilianhöfe – which opened on 15th September – is situated across two floors and carries a wide selection of the brand’s iconic product range which comprises men’s and women’s ready-to-wear, handbags, luggage, small leather goods, shoes, jewellery, and watches.

The opening of the new Gucci store follows recent refurbishment works to improve windows and sensitively refresh building façades at Maximilianhöfe. This is part of Pembroke’s ongoing commitment to its German portfolio which also included a programme to renovate the façade, public walkways, and entrance at Alter Hof, Pembroke’s prime mixed-use landmark building in central Munich.

THE ASHLEY CENTRE OFFICIALLY UNVEILS JD’S REGIONAL FLAGSHIP The opening of leading sports fashion retailer, JD, is a significant addition to the scheme, elevating this category for visitors Landlord CBRE Investment Management (CBRE IM) celebrates the opening of JD, the leading sports fashion retailer in the UK and its 4,453 sq ft regional flagship at the Ashley Centre, Epsom.

Located in a prime space on the ground level near the central square, the sportswear giant builds upon the retail and fashion line-up within the Ashley Centre and provides exclusive products and its full range of clothing, footwear, and accessories. This includes footwear and clothing from leading brands such as Nike, adidas, The North Face, and Puma.

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DR MARTENS OPENS 100TH EMEA STORE ON OXFORD STREET Dr Martens plc is pleased to announce the opening of its 100th EMEA (Europe, Middle East and Africa region) store on London’s iconic Oxford Street. The new location, at 184 - 190 Oxford St, will open on 10th November 2023.

The 100th store is testament to Dr Martens’ strong and increasing physical, owned retails (‘DTC’, or ‘Direct to Consumer’) presence in EMEA, with the newest addition in line with the Company’s strategy to continue inspiring and engaging customers in-store with the range of Dr Martens’ iconic products.

LEEDS-BASED SIGN MANUFACTURER THE SIGN GROUP TAKES SIGNIFICANT STEP IN NET-ZERO JOURNEY TO SUPPORT CONTRACTOR CUSTOMERS AND RETAILERS Market leading Leeds-based sign manufacturer The Sign Group (TSG) is now working with CarbonQuota, a highlyregarded carbon footprint assessment specialist, as part of their commitment to reduce carbon emissions.

The Sign Group engaged CarbonQuota in July this year to conduct a full carbon footprint assessment of their operation, as part of the next step in their journey towards net-zero. The business is keen to demonstrate transparency, to work to successfully reduce their emissions and by doing so begin the journey to support clients. Clients and endusers of the our products include sign companies, shop fitters and major retailers.

FULHAM BROADWAY DELIVERS A NEW ELEVATED DESTINATION ulham Broadway, has undergone a destination-led transformation following investment by CBRE Investment Management (CBRE IM), to deliver a brand-new look and feel for the 200,000 sq ft scheme in the heart of West London. Having recently launched a new 7,700 sq ft flexible workspace, Fulham Works by Spacemade, CBRE IM has also facilitated an extensive £6.5 million David Lloyd Club revamp, which will join the nine-screen Vue cinema and restaurants to create an enhanced leisure and office hub within the destination and complement the retail offering already available.

Fulham Works, a vibrant 7,700 sq ft flexible workspace by operator Spacemade, launched early this year. The former JD Wetherspoon pub was repurposed to incorporate this new offer and complement the local retail leisure and hospitality hub of Fulham Broadway.

Providing capacity for 150 members, Fulham Works benefits from its close proximity to Fulham Broadway underground station, attracting 12 million visitors a year and easy connections to central London.

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CHARITY SUPER.MKT TO OPEN FIRST KENT STORE AT BLUEWATER

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Multi-charity retail store expands into Bluewater as sales soar at brand founded by Maria Chenoweth and Wayne Hemingway

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More than 100,000 pre-loved items sold that may have otherwise gone to landfill

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Pre-loved fashion trend continues to grow

Charity Super.Mkt, the ‘department store for second-hand style’ launched earlier this year by Maria Chenoweth and Wayne Hemingway, will open at Bluewater this week.

Bluewater, one of Europe’s leading shopping and leisure destinations, will join Edinburgh and Bristol as new stores for the brand which has previously opened successful pop-ups in London, Glasgow and Reading.

The opening at Bluewater responds to the growing popularity of pre-loved shopping and will create a unique retail experience for guests looking for quality, affordable products.

THE CROWN ESTATE WELCOMES FOUR GLOBAL FLAGSHIP STORES TO LONDON’S WEST END The Crown Estate, the landowner and custodian of buildings along Regent Street and across St James’s, continues to bolster London’s West End offer as a global lifestyle destination with the announcement of four new flagship stores opening in Autumn 2023. The lettings span more than 10,000 sq ft of new retail space.

Spanish women’s fashion brand Bimba Y Lola has just opened a new 4,000 sq ft store at 211-213 Regent Street, showcasing carefully curated collections, a brand showroom and a programme of events, making it the brand’s most active flagship globally. Paul & Shark, the casual Italian clothing brand founded in 1975, has opened a 2,500 sq ft store at 233 Regent Street today (25th September). This is the brand’s only UK store, marking its return to the UK high street.

INDEPENDENT FOOD MARKET KIKI & MIUMIU TO DOUBLE FOOTPRINT AT ELEPHANT PARK FOLLOWING SIGNIFICANT SUCCESS Lendlease has announced that Kiki and Miumiu, the independent food market specialising in pan-Asian produce which started its business at Elephant Park, is to upsize on Walworth Road at the thriving Zone 1 London neighbourhood, more than doubling its footprint at the destination.

Extending into the adjacent unit, the new larger store will cover 4,745 sq ft and elevate Kiki and Miumiu’s offer, also bringing in Taiwanese bubble tea concept, T4. Adding to its array of authentic products from across the ESEA region, the expanded space will celebrate fresh ingredients alongside a vibrant selection of snacks, beverages, and cooking essentials. This significant upsize follows two hugely successful years of trading for Kiki and Miumiu, with the decision to take additional space a direct consequence of strong sales for the brand. Work has begun to create the additional grocery and bubble tea space, which is set to open later this year.

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CREATIVE RETAIL AWARDS HONOUR 2023’S GLOBAL DESIGN AND DISPLAY TRAILBLAZERS AND INNOVATORS The prestigious Awards Ceremony dazzled industry professionals who gathered to recognise and celebrate the pinnacle of retail, leisure and hospitality design and innovation from around the world at Proud Embankment, London, on September 21st.

The twenty Award categories spanned a spectrum from the sectors - from pop-up stores to bar and restaurant design, innovative store design to sustainability, omni-channel and digital experiences.

The Judging Panel of 2023, who embraced the Creative Retail Awards’ principles of complete neutrality and independence, included Senior Leaders from the likes of Hammerson plc, Landsec, Save The High Street, design agencies, and trade publications. In a night filled with glamour, excitement, and of course fierce competition, the Highly Commended and Winners were announced as leaders in the industry. Awards Judge, Nathan Hicks, Commercial Director at B_RD and multiple Creative Retail Award Winner in previous roles, commented: “As usual this year’s Creative Retail Awards were on fire! What an amazing night honouring the very best in all things Creative Retail. It was real celebration, showcasing the amazing talent we have in this industry.”

The event was a testament to the industry’s resilience and adaptability, showcasing how design and display continues to evolve and captivate consumers in an ever-changing landscape. Each winner demonstrated a dedication to pushing boundaries, creating immersive spaces, and enhancing the customer journey.

The evening brought together a diverse group of professionals from across the globe to celebrate the industry’s most outstanding achievements. The event’s success reaffirms London’s status as a global hub for retail design and innovation.

This year’s Winners included projects and designs from: Bloomingdales, IKEA, LK Bennett, The Ivy Asia, Goucho and Mars - with FLANNELS Liverpool Flagship winning the coveted Store Design of the Year.

For a visual journey through the event, including images and video, and to discover the complete list of Winners, Highly Commended, and Shortlisted entries, please visit www.creativeretailawards.com

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WINNERS & HIGHLY COMMENDED Sustainable Display

Surfaces & Finishes

Pop-Up Store

WINNER

WINNER

WINNER

LK Bennett - Biodegradable mannequins

Illuminated Flooring - The Ivy Asia Restaurants

Coach - Tomorrow’s Vintage

HIGHLY COMMENDED

HIGHLY COMMENDED

Woolworths South Africa - Under African Sky

Myriam K – Dubai

POP/POS Concept WINNER

VM Scheme WINNER

HIGHLY COMMENDED Beauty Pie - Warehouse of Dreams

Store-in-store or Concession WINNER

Bloomingdales - Best Holiday Ever

Haibike - High-Impact Experience Centre

HIGHLY COMMENDED

HIGHLY COMMENDED

Selfridges - SUPERFUTURES PART 2

Therabody Shop-In-Shop - John Lewis

Innovative Display

Food, Beverage & Supermarket Design

Mars - Colourworks 2.0

HIGHLY COMMENDED adidas 4DFWD - Sports Direct

Seasonal or Temporary Display WINNER Dior Parfum - Harrods

HIGHLY COMMENDED Currys - Light Up Futures This Christmas

Lighting Design WINNER Illuminated Flooring - The Ivy Asia Restaurants

WINNER Lick Home - 65 Northcote Road

Jeronimo Martins, Recheio, Cascais

HIGHLY COMMENDED Mars - Colourworks 2.0

Omni-channel Experience WINNER Karl Lagerfeld - Cara Loves Karl

Office X Ugg - Besties for Life

WINNER IKEA - Workspace Area

HIGHLY COMMENDED AT&T - Black Future Makers 2022

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WINNER

HIGHLY COMMENDED EL&N London - Riyadh Front

Technology

Beauty Pie - Warehouse of Dreams

Bar and Restaurant Design

Gaucho - Liverpool

HIGHLY COMMENDED

Watches of Switzerland - Battersea Power Station

WINNER

HIGHLY COMMENDED Wenzel’s The Bakers

HIGHLY COMMENDED

Graphics, Signage and Wayfinding

WINNER

Shopfitting/Fit Out WINNER Tessuti - Liverpool Flagship

HIGHLY COMMENDED H&M - Regent Street, Generative Artwork

HIGHLY COMMENDED FLANNELS - Liverpool Flagship

Independent Store WINNER Cast Jewelry - Flagship Store

HIGHLY COMMENDED Eat Sleep Cycle - Girona Apparel Store

Retail Experience WINNER Pit Pass - Discount Tire

HIGHLY COMMENDED Nike Air Force 1 - Dance Studio

Overall Store Collaboration WINNER Tessuti - Liverpool Flagship

HIGHLY COMMENDED Marks & Spencer - Concept store Stevenage

Store Design of the Year WINNER FLANNELS - Liverpool Flagship

HIGHLY COMMENDED Victorinox - London Flagship

Leisure and Visitor Attraction WINNER Trafford Centre/Game - Pokémon Art Through The Ages Campaign

HIGHLY COMMENDED STACKT MARKET

Judges’ Choice Pit Pass - Discount Tire

About SDEA: SDEA is the UK’s leading industry body, it provides excellent support for members and retailers alike and has almost 80 years’ experience within the industry. SDEA is here to help and provides many services to the retailer including the SDEA retail display directory, website and InfoLine helpline. SDEA offers companies within the industry an excellent package of sales leads, discounts, endorsements and assistance.

Further press information is available from: Paula Morgan, Shop and Display Equipment Association, 24 Croydon Road, Caterham, Surrey CR3 6YR Telephone: 01883 348911 Fax: 01883 343435 Email: paula@sdea.co.uk www.shopdisplay.org

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Photo Credit: SLVHCS ‘Project Legacy’, New Orleans, USA © Sean Airhart/NBBJ

OSHINOWO STUDIO RETROFITS 1970S BUILDING TO CREATE THE FIRST ADIDAS FLAGSHIP STORE IN LAGOS, NIGERIA Acclaimed Lagos-based architecture practice Oshinowo Studio (formerly cmDesign Atelier) has designed sports and streetwear label adidas’s first West African flagship store in Lagos, Nigeria’s largest city.

Located in the sought-after Victoria Island area, Oshinowo Studio won the project following a design competition held by ONL Estates with a brief to draw together Nigerian art, culture and aesthetics with the global brand’s style and personality.

Oshinowo Studio’s design draws inspiration from Lagos itself, the home of urban culture in Nigeria and a global centre of creativity. The two-floor, 380 square metre project is a retrofit of an existing 1970s building and is conceived as a combination of clean lines overlaid with a façade that adds a layered texture, reflecting the depth and complexity of the upcycling, reuse and regeneration that can be found throughout the city.

Constructed using a combination of solid and perforated corrugated aluminium sheets traditionally used as roofing in Lagos’s mass housing projects, the striking façade also features LED linear lighting to illuminate the ridged surface, creating a dynamic and unexpected visual effect. In this way, simple and functional materials are elevated to create an optical illusion in which the level of transparency depends on the viewer’s distance from the building. This ingenious façade configuration means that the store has a visible shop window, as well as ample natural sunlight that is sufficiently diffuse to prevent the interior from overheating.

In addition to the aluminium-clad façade, Oshinowo Studio’s approach involved adding a steel frame and glass extension, a solar power system, a sewage treatment plant with capacity for the reuse of waste water as irrigation, and an advanced air conditioning system. Existing, 25 year-old Roystonea regia trees have been retained, alongside the installation of a new basketball half court and stage for entertainment, which present opportunities for customer events and activations.

The project represents an opportunity for adidas, which also carried out the interior design and fit-out of the store, to collaborate with contemporary Nigerian artists Chinelo Ezewudo, Osa Okunkpolor, Dennis Osadebe, and Ayoola Gbolahan.

Tosin Oshinowo, Founder, Oshinowo Studio, said: “We have relished the opportunity to create a scheme that combines our love of Lagos and of Nigerian contemporary culture, with our global perspective and approach. Our design is inspired by the city ’s resilient, adaptable and go-getter resolve, building a place of convergence for sports and culture.”

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OSHINOWO STUDIO RETROFITS 1970S BUILDING About Oshinowo Studio

About Tosin Oshinowo

Oshinowo Studio is an architecture, urban and interior design practice formed in Lagos, Nigeria in 2013. With an extensive international portfolio which includes individual houses, pavilions, commercial and cultural venues, community housing, and large-scale humanitarian projects, the studio’s ethos is centred on the intersection of humancentred design, culture and climate. At its core, Oshinowo Studio’s work is about improving the ways people live.

Tosin Oshinowo is a Lagos-based Nigerian architect, designer and curator renowned for her civic, commercial and residential projects and her insights into sociallyresponsive approaches to urbanism. Her perspective on design, though rooted in West Africa and shaped by Yoruba culture, calibrates regional approaches to global social and environmental challenges.

Website: oshinowostudio.com Instagram: @oshinowo studio LinkedIn: @oshinowo-studio

Oshinowo is a registered Architect in the Federal Republic of Nigeria and a member of the Royal Institute of British Architects. Prior to founding her practice, she worked at Skidmore Owings & Merrill in London, the Office of Metropolitan Architecture in Rotterdam, and James Cubitt Architects in Lagos. She has a BSc in Architecture from Kingston University, London; an MSc in Urban Design in Development from the Development Planning Unit at the Bartlett School of Architecture, London; a Diploma in Architecture from the Architecture Association London, and a Masters of Business in Architecture and Design from IE University in Madrid.

Oshinowo is the curator of the 2023 Sharjah Architecture Triennial (11 November 2023 – 10 March 2024). She partnered with Lexus on conceptual design explorations for Design Miami 2020, and co-curated the Lagos Biennial in 2019.

For press enquiries contact Caro Communications, +44 20 7713 9388: Fleur Treglown, fleur@carocommunications.com Angus Barrett, angus@carocommunications.com

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NEW & LINGWOOD LAUNCHES ITS NEW CONCEPT, RE:NEW AT 19 SAVILE ROW

New & Lingwood, the British brand known for its distinctive blend of classic and contemporary loungewear, relaxed tailoring and refined formalwear, announces the launch of its sustainability and circularity initiative, RE:NEW at 19 Savile Row. Located on London’s iconic Savile Row, RE:NEW’s location uniquely positions it to contribute to larger conversations about how heritage brands can embrace the forwardfacing perspective that customers expect, while still respecting the tradition and legacy of the brand’s past.

Created as an exploration of sustainability and circularity in its specific fashion sector, New & Lingwood is using this space to explore new ways of creating products that minimise waste without compromising on innovation and quality.

RE:NEW offers a complete experience for visitors, including the following highlights:

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An exclusive collection of one-off dressing gowns, made with recycled, surplus and salvaged luxurious fabric which would otherwise go to waste

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A repair station where old New & Lingwood pieces, as well as treasured clothing items from other brands, can be brought to be given a second life by our team of skilled tailors and craftspeople

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Embroidery services, offering customers the opportunity to give their clothing given a fresh lease of life through on-site personalisation with initials or motifs of choice personalised on site with their initials or other designs

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A selection of highlights from New & Lingwood’s High Summer collection

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A full list of RE:NEW services is available here: www.newandlingwood.com/store-renew-information-page “RE:NEW is a unique opportunity to take a meaningful step forward in defining what the future of luxury menswear can be. This space is about engaging in conversations around sustainability and circularity, to not only help educate, but also learn and listen to what others can teach us. It’s also a space for experimentation, allowing us to learn in a playful and constructive way.

The industry is changing so quickly as people continue questioning what should be valued in a fashion brand and what that word ‘luxury’ even means. Simply using expensive cloth and complex crafting techniques isn’t enough for us. We must be proactive in soberly assessing where we haven’t done enough to improve and then making concrete plans to evolve in meaningful ways.

I feel this space is an exciting move for us and just the beginning for where we plan on taking things.”

- Tom Leeper, Creative Director “RE:NEW is perhaps the most energising of all initiatives in work at New & Lingwood. It is the first of several concrete steps we are taking towards our goal to be Net Positive and will be a seeding ground for sustainable products, ideas, innovations, and business models that will filter through into our main lines and core channels over the coming months and years.

“There has been a growing sense that we need a home for our ideas in the circularity and sustainability space, but also a way to engage directly with our community on these topics that are regularly misunderstood. It is often too easy for brands to be on transmit, rather than receive when it comes to issues like this, and we know that much of the knowledge we seek lies with our customers. Finding the right way for us to integrate this into our day to day was the challenge – and so RE:NEW was born.

RE:NEW by New & Lingwood is now open at 19 Savile Row, London, W1S 3PR

“In 5 years’ time, concepts like resale, repair and rental will be commonplace. How quickly our customers come to us for these services will all depend on the conversations we have today and the work we put in.

When they do come though, we want to be ready to deliver an uncompromisingly elevated experience. We are not perfect, and that is exactly why we wanted to bring RE:NEW to life.”

In 5 years time, concepts like resale, repair and rental will be commonplace.

Press Enquiries: Charlotte Grace PR, charlotte@ charlottegracepr.com, +44 (0) 7813 994194

- Freddie Briance, CEO

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WHOLESALE FAUX FLOWERS – RIBBON – SEASONAL EVENT DECORATIONS POTS & GLASSWARE – ACCESSORIES

JOIN US ON INSTAGRAM

TEL: +44 (0) 20 8640 0354 WEB: WWW.FLOURISHTRADING.COM EMAIL: SALES@FLOURISHTRADING.COM

DIAMONDS ARE NOT A GIRLS BEST FRIEND - AN ELEVATED SHOPPING EXPERIENCE IS Shopping is an experience. You can have all the sparkling jewels, intricate designs, and sophisticated styles in-store, but if people don’t want to come, they will stick to online shopping from the couch.

Taking this into consideration, NELSON Worldwide designed London Jewelers’ newest jewelry boutique in Short Hills, New Jersey to be a retail destination, allowing visitors to peruse endless jewelry displays, try things on, and have fun with it – because the selection process should be just as exciting as the final purchase.

Located within New Jersey’s preeminent upscale shopping destination, London Jewelers Short Hills provides a transformative experience for every visitor. The boutique’s façade boasts a custom glass storefront valance, reminiscent of cascading water, created by layering textural cast glass with hand-painted glass | Courtesy of NELSON Worldwide The new location presents a diverse range of jewelry and watches, featuring their own collections alongside renowned high-end brands. Beyond the stunning product range, London Jewelers distinguishes itself with an array of special services and amenities. Excellent customer service is prioritized within the store and guests are encouraged to meander through the space at their own pace, allowing for seamless exploration of the jewelry offerings. Informal interactions are encouraged, whether it is relaxing in the central lounge, or enjoying a beverage at the fully stocked bar. The store experience creates a sense of comfort and intimacy, fostering more relaxed and engaging interactions between customers and staff.

Inside, a sophisticated palette, infused with warm tones and punctuated by splashes of color, creates a timeless ambiance | Courtesy of NELSON Worldwide The interior design of London Jewelers Short Hills artfully combines textures to evoke a sense of discovery and sophistication. Custom organic chandeliers, reminiscent of clouds, add a touch of ethereal beauty. The space is unified through common finishes like brass metal and stone, connecting various areas and vendors, providing a cohesive and visually harmonious environment.

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INDIGO ANNOUNCES FIRST-OF-ITSKIND URBAN CONCEPT STORE AT THE WELL IN KING WEST, TORONTO Toronto, ON – For 25 years Indigo has been its customers’ self-declared "Happy Place", a community haven of joyful discovery. Today, the company has announced they are taking this concept one step further by opening the doors this fall to a radically different 16,000 ft2 shopping experience. This new urban concept store at The Well in the King West neighbourhood of Toronto marks an evolution for the brand. With books at its core, the company is transforming its product assortment, digital ecosystem and instore experiences to fully realize its goal of helping customers live their lives on purpose.

“We know our customers love the current Indigo stores, but we also know the world is changing and people are craving more meaningful experiences that get them closer to their passions,” says Peter Ruis, CEO, Indigo. “We are thrilled to offer our customers an elevated experience that is much more than a shop. This will be a destination and social meeting place, celebrating the best of what Indigo does; Books, Music, Fashion and Culture – it will be a total lifestyle emporium.”

The new store design, developed by UK-based brand innovation studio Dalziel & Pow, promises a unique eyecandy environment, centered on an edited selection of Indigo’s curated assortment of books, with a new heightened focus on lifestyle products and in-store experiences.

Plans Include:

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Immersive shoppable product vignettes

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Vinyl record shop featuring a jukebox and curated selection of books

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Gourmet coffee truck with pastries, snacks, beer and wine

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Plant shop with live plants, pots and books

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Book clubs, events & gatherings

The location has been carefully chosen to tap into the

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ground-breaking concept behind The Well development in the King West neighbourhood of Toronto. The Well will be a unique mix of shops, restaurants, a fresh food market, workspaces and residences that set the stage for innovative collaborations and meaningful experiences in culture, entertainment, community and wellness.

“This location is a perfect fit and is in total harmony with our vision. Indigo will be at the forefront of creating an experiential destination, adding value for residents and visitors to this new vibrant community,” continues Ruis.

About Indigo Books & Music Inc. Indigo is a publicly traded Canadian company listed on the Toronto Stock Exchange (IDG). Indigo is Canada's leading book and lifestyle retailer, offering a curated assortment of books, gifts, home, wellness, fashion, paper, baby and kids products, that support customers by simplifying their journey to Living with Intention. The Company operates retail stores in all ten provinces and one territory in Canada, and also has retail operations in the United States through a wholly-owned subsidiary, operating one retail store in Short Hills, New Jersey. Retail operations are seamlessly integrated with the Company's digital channels, including the www.indigo.ca website and the mobile applications, which are extensions of the physical stores and offer customers an expanded assortment of book titles, along with a meaningfully curated assortment of general merchandise. Indigo believes in real books, in living life fully

and generously, in being kind to each other and that stories – big and little – connect us.

The Company supports a separate registered charity, called the Indigo Love of Reading Foundation (the "Foundation"), which is committed to addressing educational inequality, and more specifically, the literacy crisis in Canada. The Foundation provides resources including new books and learning materials, training and year-round curation support to help ensure teachers, education staff, school administrators and other key stakeholders have the tools they need to promote literacy in their communities. With the support of the Company, its customers, employees, and suppliers, the Foundation has committed over $35.0 million to more than 1,000,000 students across Canada since 2004.

To learn more about Indigo, please visit the “Our Company” section of indigo.ca Media contact: Melissa Perri, Sr. Manager, Public Relations, mperri@indigo.ca

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FROM POP-UP STORES TO SEAMLESS EXPERIENCES Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer.

The economic recession of 2008 shifted attention towards alternative retailing formats like pop-up stores. Brands must continuously find new ways to connect with customers and present their offerings in relevant ways. Pop-up stores can be a valuable tool but must align with a brand’s overall strategy and relevance to the local market.

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In the ever-changing landscape of the retail industry, the question of what makes a retail format special has become more pertinent than ever. Is it the products it offers or the way it shapes customer experiences? In today’s dynamic market, retailers must adapt and innovate to capture the attention of customers who are constantly seeking novelty and excitement.

This article explores the evolution of retail formats, from single-product stores of the late 1800s to the rise of pop-up stores and the pursuit of seamless customer experiences in the digital age.

The Evolution of Retail Formats The history of retail formats can be traced back to the late 1800s when single-product stores dominated the townscape.

However, the emergence of department stores revolutionized the retail landscape by offering diverse products and brands under one roof. This shift allowed retailers to reach rural areas, overcoming the disadvantage of distance from city shopping centres.

Efficiency became a prevailing trend after World War I, leading to mass retailing and the rise of warehousing and discount stores. This new retail model focused on competitive pricing, volume, and cost efficiency. While direct marketing and online retailing emerged in the 20th century, retail continued to evolve by building on previous formats while enhancing the customer experience.

The Retail Theater In the contemporary landscape of retail literature, the prevailing emphasis centres on the concept of store experiences, retail experiences, and the paradigm of experiential retailing. This shift towards prioritizing experiences in the retail world can be best understood through the lens of the “experience economy”, as articulated by Pine and Gilmore. Their metaphorical representation of this evolution, using the analogy of a birthday cake, vividly illustrates this progression. In the past, during the agrarian economy era, mothers meticulously crafted birthday cakes from basic farm commodities, incurring minimal costs.

As society transitioned into the goods-based industrial economy, convenience led parents to opt for premixed ingredients from brands like Betty Crocker, paying a slightly higher price for this convenience. Subsequently, in the era of the service economy, busy parents chose to outsource the entire birthday event by purchasing pre-made cakes from bakeries or grocery stores, often at a significantly higher cost than the sum of individual ingredients. In the fast-paced environment of the 1990s, parents went a step further, relinquishing even the task of organizing the celebration itself, willing to spend $100 or more to “outsource” the entire event. This transformation was tantamount to staging a memorable event for their children, with the cake often included as part of the package.

It is essential to recognize that experiences transcend the realm of mere services. True experiential retailing comes to life when brands skillfully utilize their physical spaces, props, and products to captivate and engage customers...

It is essential to recognize that experiences transcend the realm of mere services. True experiential retailing comes to life when brands skillfully utilize their physical spaces, props, and products to captivate and engage customers in a manner that culminates in a truly unforgettable event. It’s about forging a personal connection with customers and meticulously orchestrating these experiences over time. In this context, a brand transcends its role as a mere “seller” and evolves into a “stager” of extraordinary moments. Customers, in turn, cease to be mere “shoppers” and are transformed into “guests” who seek immersive “sensations” rather than mere transactions. Brands that neglect to provide these immersive experiences risk succumbing to customer apathy, as modern consumers increasingly demand not just products or services but memorable encounters that resonate deeply with their desires and emotions.

Today, the retail literature emphasizes store experiences, retail experiences, and experiential retailing. The concept of the “experience economy” highlights how brands use their spaces, props, and goods to engage customers in memorable events. Brands that fail to provide such experiences risk customer apathy and disengagement.

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Flash to go here

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FROM POP-UP STORES TO SEAMLESS EXPERIENCES From Multi-Channel to Omni-Channel In the rapidly evolving landscape of consumer behaviour, it’s evident that customers have become increasingly intricate to comprehend, occasionally exhibiting unpredictability in their preferences and choices. However, brands that channel their efforts toward understanding and meeting these evolving customer needs are well-positioned to gain a significant competitive advantage. They achieve this by offering a “seamless experience” that seamlessly integrates various forms of technology and channels that are deemed relevant to their target audience.

While adopting a multi-channel retailing approach may not be a straightforward task, it presents brands with a multitude of advantages. Firstly, it fosters an enhanced customer perception, elevating the brand’s image as one that is responsive to diverse customer preferences.

Secondly, it establishes a network of “engagement points” that facilitate customers’ buying journeys, making it more convenient and efficient for them to make a purchase.

Thirdly, it provides brands with extensive opportunities to gather valuable customer data, which can be harnessed efficiently to refine products, services, and marketing strategies.

Furthermore, when retailers embrace multi-channel retailing, they expand the horizons of customer accessibility.

Whether customers choose to engage in-store, from the comfort of their living rooms, or via their mobile devices, they enjoy a wealth of options for accessing information and making purchases. However, it’s crucial to note that this proliferation of channels only truly benefits customers when they encounter a consistent message—a message that resonates with the brand’s identity and values—across all the various platforms they engage with. This consistency, while not necessarily identical, ensures that customers experience a cohesive brand image and a unified shopping journey.

Brands have come to recognize that the evolution of multi-channel retailing should ultimately transform into an integrated-channel retailing approach. In this integrated framework, customers encounter a “consistent experience” characterized by a uniform look and feel across all channels.

This consistency extends to the product offerings, the presentation of these offerings, and the overall ease of shopping, creating a harmonious and memorable shopping experience for customers throughout their interaction with the brand across diverse channels.

Alternative Retail Formats for Retail Excitement In the dynamic landscape of retail, where the value of delivering exceptional experiences to customers has been duly recognized, brands now possess the capability to infuse excitement across their entire spectrum, spanning levels and channels. However, this realization brings forth the crucial understanding that retail formats must not merely serve as conduits for transactions but as catalysts for generating retail excitement.

As we find ourselves in an era marked by ephemeral retailing, new and innovative retail formats are emerging to address the evolving demands of both the retail environment and customers who crave novelty, exhilaration, and immersive experiences. The genesis of this phenomenon can be traced back to 2008 when the spotlight shifted towards alternative forms of retailing, largely in response to the economic recession.

One such compelling manifestation of this shift is the resurgence of pop-up stores, a concept that has roots in seasonal holiday-themed retailing. However, contemporary retailers have recognized the potential of this format as a

strategic tool for entering new neighbourhoods or markets, conducting market tests, raising brand awareness, and forging direct connections with their target consumer base.

Concurrently, landlords have displayed greater flexibility in their lease agreements, embracing the notion of shortterm leasing arrangements. This newfound openness has transformed pop-up stores from transient ventures into long-term opportunities for both brands and property owners.

Nonetheless, it’s imperative to acknowledge that the transient nature of pop-up stores, along with various other factors such as timing, pricing strategies, and strategic locations, serves as a wellspring of curiosity and intrigue.

The timeless adage “here today, gone tomorrow” perfectly encapsulates the essence of pop-up stores, creating an innate sense of urgency within consumers to visit, explore, and establish closer connections with the brand. As a result, customers find themselves more deeply engaged, aware, and interactive with brands, fostering a symbiotic relationship that benefits both parties in the realm of modern retail.

A new retailing era?

In the relentless pursuit of consumer engagement, brands must continually explore innovative ways to establish connections with their customer base, identifying the optimal channels and presentation methods for disseminating information. This pursuit, undoubtedly, comes at a cost, yet it is a necessary investment in the evolving realm of contemporary retail.

Pop-up stores, as alternative retail formats, provide retailers with a versatile toolkit to elevate, support, or bolster their brand image. However, it’s vital to recognize that the transformative potential of pop-up stores hinges on their seamless alignment with the brand’s overall channel representation. In this context, brand strategists must embark on a strategic reassessment to ensure that they are not harbouring the “illusion” that sporadic pop-up store appearances, whether once or repeatedly, possess

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FROM POP-UP STORES TO SEAMLESS EXPERIENCES the magical ability to single-handedly revive a brand from the brink of obscurity to unprecedented success. Such a perspective would be a grievous misjudgment, one that brand managers should vigilantly avoid.

To be unequivocal, pop-up retailing may not always be the panacea for every brand’s challenges. While it may flourish for some, it should not be forced upon others where it does not organically align with the brand’s ethos or resonate with the local audience. Furthermore, the success stories of pop-up stores in one geographical region or among a specific target audience should not be treated as a universal rule. Extensive research reveals that successful international expansion by retailers often involves adapting certain elements of their format and value chain while preserving others. Therefore, if brand managers intend to introduce retail formats such as pop-up stores their respective market, they must meticulously reevaluate their relevance and applicability within the local context.

Seasoned proprietors of thriving brands comprehend that their offerings transcend mere commodities. They are adept at orchestrating experiences that confer tangible value upon their customers, thereby furnishing compelling reasons for customers to willingly engage and, ideally, invest in the ownership of these experiences rather than merely the product or service being offered.

Is it alternative retailing? Perhaps. The evolution of retail will invariably continue to yield diverse and alternative forms of retail experiences, much like the present emergence of pop-up stores. Brands and retailers alike must remain adaptable, weaving any new retail format seamlessly into their overarching brand strategy. In doing so, they can forge a cohesive, harmonious experience across all channels, ultimately delivering enhanced value and satisfaction to their customers.

The evolution of retail will invariably continue to yield diverse and alternative forms of retail experiences, much like the present emergency of pop-up stores.

What can brand and retail managers learn?

Embracing Change and Adaptation: Successful retail brands are those that can adapt to evolving consumer preferences and market dynamics. Managers should encourage a culture of innovation and change within their organizations to stay competitive in the “liquid society” of retail.

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Focus on Customer Experience: Retailers should prioritize creating memorable customer experiences.

This goes beyond providing products or services; it involves engaging customers on a personal level and making each interaction a sensation. Brands that fail to deliver these experiences risk losing customer loyalty.

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Exploring Alternative Retail Formats: Pop-up stores and other alternative formats can be powerful tools for reaching new markets, testing products, and creating brand awareness. However, brand managers must assess their relevance and applicability in different geographical locations and target audiences.

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Transition to Omni-Channel Retailing: Meeting customer needs in an era of complexity requires embracing omni-channel retailing. While it may be challenging to manage, it offers advantages such as improved customer perception, engagement points, data collection, and accessibility across multiple channels.

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Value Beyond Products: Successful brands recognize that they offer more than just products; they stage experiences that create value for customers. Managers should focus on delivering meaningful experiences that resonate with customers and drive engagement.

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Retail Format Integration: Brands and retailers should integrate various retail formats within their overall strategy to create a seamless experience. This involves aligning the customer journey, branding, and messaging across all channels and touchpoints.

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Consistency Across Channels: For omni-channel retailing to be successful, brands must maintain consistency in their messaging, look, and feel across all platforms. This ensures that customers have a seamless experience, regardless of the channel they choose.

The retail landscape is continually evolving, with alternative retail formats like pop-up stores making their mark. Brands and retailers should adapt to changing customer expectations by providing seamless experiences across channels and focusing on creating value beyond products. By embracing change and innovation, businesses can thrive in the ever-transforming world of retail.

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LIGHTING – RETAIL’S BRIGHT IDEA

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By Rob Fletcher Perhaps one of the most overlooked and undervalued elements of retail environments, we take a closer look at the importance of lighting and the role it has to play in improving the overall customer experience.

When it comes to creating a warm and welcoming retail environment, sometimes it is the little things can have a significant impact. Whether this is giving the walls a fresh lick of paint to revamp the exterior or scattering a few potted plants across the store to freshen up the air, simple, and often cost effective, changes can make all the difference.

This is certainly true when it comes to lighting. Often underutilised, lighting is one of the most useful tools to retailers wanting to improve their store and make shopping a more memorable experience for consumers.

Lighting is so much more than simply improving visibility; it provides an opportunity to showcase certain products, draw attention to displays and make a shop more inviting to passers-by.

Here, we speak with several specialist providers of lighting to the retail market and find out more about the many advantages of revamping your lighting setup.

Unique part of retail One provider in this area is Shoplight, which, as its name may suggest, is well positioned to supply lighting solutions to the retail market. Marketing director Sara Drawwater, said the company counts the likes of Lego, Skechers, GAIL’s Bakery, Mountain Warehouse, Itsu, H. Samuel, and Hotel Chocolat among its clients.

“Lighting is unique within retail as it is both creative and technical,” Drawwater said. “As it forms part of the functionality and the interior design of a store it plays a critical role. Lighting brings retail stores to life; it adds contrast, provides depth, and turns physical surfaces into breathing objects.

Lighting is unique within retail as it is both creative and technical

“It delivers key functions such as wayfinding for customers, supporting the brands’ identity and lighting products in a way that draws people into stores and influences their buying decisions.”

Drawwater acknowledged that on occasion when retailers may need to reduce costs, lighting is considered an easy win to save money. She said it may be that existing lighting is retained or the number of lights is reduced to hit a budget. However, Drawwater encouraged retailers to consider the importance of lighting, saying poor lighting can result in several issues which brands will want to avoid.

“When lighting schemes are designed to help with wayfinding, poor lighting can destroy the customer journey,” she said. “Due to poor contrast, customers can lose their way and not explore the store as much as they otherwise would have.

“Low-quality lighting impacts product colours due to colour mismatches or poor colour rendering.

Meanwhile, character and tactile qualities can be lost when details are not lit correctly.

“In addition, settling for old lighting schemes may be a missed opportunity to reduce energy consumption and the drive for a more sustainable future. This is of particular importance if sustainability is a message the brand communicates to its customers.

According to Fagerhult, understanding lighting concepts is key to a cohesive and stimulating store and store-in-store environments. Copyright: Molton Brown – Photographer: Dusan Kacan

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LIGHTING - RETAIL’S BRIGHT IDEA Get the fundamentals right So, what should retailers be looking for in a quality, reliable lighting system? Drawwater said the fundamentals are important, including ensuring lighting delivers the brand identity, lux levels and colour rendering to products are in line with the brand requirements and that customers are engaged through light when they engage with window displays and walk in the store.

“Making sure product displays have focused quality light draws customers into the store and, when combined with the appropriate lighting levels to transient areas, means customers feel more comfortable and focus on the products,” Drawwater said.

“Going beyond these fundamentals, shoppers are now far more sophisticated in their buying decisions and are looking at differentiating details from brands they trust. Lighting can form part of a sustainability focus, particularly when innovative materials and production methods are used. This is evident in recent concept stores

from global brands such as Nike and Apple, where the sustainability of the store construction plays an important part in their overall message.”

As for solutions from Shoplight, the company has developed Nort, a system that helps to reduce a user’s impact on the environment by using 3D printing techniques with bioplastics Produced in Peterborough, Nort is made from plant-based polymers and built with disassembly in mind, with its raw materials able to be reused, biodegraded in an industrial composter, or recycled safely.

Nort is supported by a High-Efficiency range. Rather than being shipped from China, this high-efficiency range is made in the EU, reducing associated carbon miles. The range features new high-efficiency LED modules that deliver up to 150 luminaire lumens per circuit watt that can reduce lighting energy consumption by up to 50% compared to a standard LED spotlight, Drawwater said.

Avoid cutting corners with lighting Another provider in this sector is Fagerhult Group, which develops and manufactures 12 brands of advanced lighting solutions for professional indoor and outdoor environments.

Daniel Swannack, global head of retail for Business Area Premium, said cutting corners in lighting can lead to a range of negative outcomes, from decreased customer sales and staff happiness to safety concerns and damage to the brand reputation.

a cohesive and stimulating store and store-in-store environments. In short, you can enhance your customers’ experience, reduce your carbon footprint, with a solution that will pay for itself anywhere between one and two years.”

“As with most things, it will come at a compromise on some level,” Swannack said. “This might be the total cost of ownership, an increase in embodied carbon, or experiencing colour shifts over time that can negatively impact the look and feel of the store.

“There are a number of different techniques and tools you can use to light a store. Where you position the lighting, the beam angles you use, and carefully selecting the right characteristics of the light can not only reduce the total installed load but also the number of fittings required.

So, while the per unit cost might be less, the overall cost may prove to be higher.”Swannack also spoke about the importance of keeping up to date with the latest lighting technology. He explained that working with a number of retail partners, Fagerhult has seen reductions of anywhere between 60% and 80% in their energy consumption.

However, this was not the only benefit of updating their lighting.

“This step change has also coincided with advancements in colour reproduction, so not only are you getting more efficient spaces, but the lit experience is improved as well,” Swannack said. “With light, you can evoke emotions, create the right atmosphere, and enhance a brand’s experience.

“Understanding the relationship between darkness and light to create contrast or uniformity as the situation demands. Understanding each zone within a store and the lighting concept that works within them is key to

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Shoplight’s project with Ace & Tate in Bluewater included a number of lighting elements

shoplight.lighting

Introducing the VenTEC® Airflow System Our Patent Pending technology uses aerodynamic principles to take heat away from the sources and boost natural convection.

In all orientations heat is directed away from the LED and driver, allowing them to run at a lower temperature, increasing its life span and overall efficiency.

Shoplight

LIGHTING - RETAIL’S BRIGHT IDEA

Above: Fagerhult Group says lighting can help evoke emotions, create the right atmosphere, and enhance a brand’s experience. Credit: SuperDry/Cloud 9 Right: Developed by Shoplight, Nort helps reduce a user’s impact on the environment by using 3D printing techniques with bioplastics

Sustainable solutions Fagerhult has retail-dedicated divisions, in the UK, Germany and Sweden to support those in the retail sector. The group is able to provide project management, supply chain, design, and technical advice, helping retailers every step of their lighting journey.

With this, Swannack drew attention to some of the products available from Fagerhult. The most popular solution for retailers is the Streamer spotlight. Swannack explained that each component within its design was selected to maximise the intensity and focus of the light on the target, while additionally providing exceptional reproduction across the entire colour spectrum.

As for new product, the latest offering comes in the form of Timba, which was developed by LTS, Fagerhult’s retail specialist.

“As the name may suggest, the housing is made of wood and is, as far as we are aware, the first of its type on the market,” Swannack said. “The same design concept is replicated in a spotlight, linear and circular pendant forms. The choice of wood as a material is ideal as it minimises the environmental impact of the fitting while equally allowing retailers to clearly communicate to their customers their commitment towards making sustainable choices.”

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The message here is clear: ignore lighting at your peril.

Updating your systems and thinking more about you use lighting can help transform your store and bring more customers through the door.

You can enhance your customers’ experience, reduce your carbon footprint, with a solution that will pay for itself anywhere between one and two years

shoplight.lighting

Our first bioplastic solution made from plant-based polymers This is more than just another track light. This is part of our journey towards creating zero carbon products that have little or no negative impact on our environment.

For enquiries please quote NORT RF and email marketing@shoplight.lighting

Shoplight

SURFACES: ANALYSING DÉCOR OPPORTUNITIES FOR RETAILERS

By Rob Fletcher A dull blank space or an opportunity to inspire consumers? Retail Focus takes a took at how retailers can use interior surfaces to improve the overall shopping experience for customers.

Regular readers of Retail Focus will remember a recent article that focused on surfaces in retail and how shops and other venues can utilise these as part of their marketing strategy to help drive more sales.

However, the reality is that these surfaces can be used for much more than simply pointing customers in the direction of special offers or promoting seasonal sale events. Surfaces such as floor, wall, windows and even ceiling are something of a blank canvas for retailers to use to improve the overall customer experience with eyecatching décor.

Whether you are selling outdoor clothing and want to create the feeling that customers are walking through a forest while browsing for coats and gilets, or surrounding visitors with images of their favourite sports stars in a sportswear store; surfaces allow retailers to do so much more with their facilities.

Here, we speak with two leading providers of materials in the décor sector to find out more about how easy projects like this are to undertake and how retailers should think outside of the box to make the most of their blank surfaces.

Keeping consumers engaged Drytac is a specialist provider of self-adhesive materials used in all manner of décor projects, including some within the retail space. Amanda Lowe, global marketing director at Drytac, said retail is forever changing and evolving and the pressure is on companies in the sector to stand out to the consumer – something that they can do by creating a unique space for their customers to enjoy.

“Customer in-store experience is key to bringing your consumers through the doors and keeping them engaged,” Lowe said. “With online retail stores changing how your customers are shopping, the pressure is on to create meaningful and lasting in-store shopping experiences.

“Through the use of window, wall, floor and outdoor branding, you can communicate with customers without even saying a word. Graphics can enhance your customer’s overall experience from communicating a promotion, showing how to style a product or even general directional signage to provide an easier experience.

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“Drytac, with its adhesive science, has developed a portfolio of graphic solutions to brand all your surfaces.

Our quality of material will provide peace of mind to support all your short-term and long-term campaigns with various levels of installation needs to save you time and money.”

As set out by Lowe, surfaces are plentiful in retail and cover everything from walls and floors to ceilings and even certain furniture. All of these surfaces can be covered in products such as those from Drytac to make a store, café or other environment more appealing to the consumer.

Lowe picks out walls as one of the main opportunities for retailers, saying: “Nothing can change the feel of a space like wallcoverings. Wallcoverings can customise your space to specifically match your brand and enhance your look with thick and durable films.

“Then there is the floor beneath them. Shoppers are always looking down at their phones while shopping; why not put something in their line of vision with floor graphics? Here at Drytac, we ensure our products have

Customer in-store experience is key to bringing your consumers through the doors and keeping them engaged Drytac solutions have been used in a wide range of décor jobs in the retail sector

the proper slip ratings and certifications to keep you and your customers safe in public environments.”

With this, Lowe picks out some of the products it offers that are well suited to applications in the retail market. For wall graphics, these include WipeErase with ReTac Smooth 75, which allows users to create custom printed dry erase walls and decals to engage shoppers. Ideal for mid-term use, this product can be installed by any employee.

Also available is ChalkMate, with which retailers can create a custom printed chalkboard, as well as SpotOn White for the production of short-term wall murals.

with Interlam Pro Emerytex – a non-stop countertop mat solution with an FDA rating – as well as ReTac Smooth 150 that can be easily repositioned, and Polar Dynamic Sand, an anti-scuff, textured white film for stickers and decals.

Looking at the floor beneath us, Drytac offers SpotOn SynTac with Interlam EcoTex, a PVC-free floor graphic media that is slip-rated with Interlam EcoTex. Also on offer is Polar PET 170, a slip-rated PVC-free floor graphic media that does not require a laminate, as well as Polar Street FX, another slip-rated PVC-free floor graphic media suitable for rough surfaces.

For counter-tops, Lowe and Drytac recommend Polar Grip

Capture attention Another specialist supplier in this area is Soyang Europe, which offers both materials and hardware to the print market, including solutions for interior décor. Sales manager Oliver Mashiter said décor is important for

retailers to capture customers attention and as such they should do what they can to make the inside of their stores attractive and welcoming for passers-by.

“To offer up an example, a well-designed window display

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SURFACES: ANALYSING DÉCOR OPPORTUNITIES FOR RETAILERS

75168-017_CW_AZ_Allgemein_Retail_Focus_128x178 • ISO 39 • CMYK • cd |

Left: Soyang Europe said the use of wallcoverings and floor-graphics can help make a space bold and enticing Right: Suppliers offer solutions for décor applications such as window and floor graphics

Blank surfaces offer the retail space to be unique and in keeping with the brand

could entice shoppers inside,” Mashiter said. “It could be the difference between a shopper entering or walking by.

A well-designed décor could also mark out the customer pathway around the shop/store and also steer customer in the right direction.”

Mashiter went on to say that retailers are among the most blessed businesses when it comes to having blank surfaces to work with. Be this windows, walls, floors, ceiling, or any other surface type, he said all of these offer potential for decoration – which is often both easy and cost effective to produce.

“Blank surfaces offer the retail space to be unique and in keeping with the brand,” Mashiter said. “The use of wallcoverings and floor-graphics could be used to make a space bold and enticing. We have products like BILD (G-Floor) that is used as a long-term floor product in retail spaces that can be printed with any unique design as opposed to using tile or wood flooring.”

Soyang Europe also offers many different wallcovering options including 5m wide seamless wallcovering and textiles for display and lightboxes. In addition, there is selfadhesive floor vinyl that was used a lot over the last few years for distance floor graphics, with Mashiter saying this idea could be used to promote products in store or as a temporary promotion of a product.

“Soyang has a wide range of materials that are used in retail spaces from window films for an eye-catching window display to many options for floor Graphics, and from self-adhesive floor vinyl to printable permanent/ long term floor vinyl, and textiles for backlit, tension frame systems,” Mashiter said.

Hopefully, this will offer up some food for thought to those retailers seeking to attract more consumers to their store and improve the overall experience for those that to step through their doors. Interior décor on blank surfaces within a store is a cost-effective and impactful way of achieving this and ensuring your shop or other venue stands out from the rest on the high street.

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LOOKING GOOD IN THE OFFLINE LIGHTING ACE & TATE’S PHYSICAL STORES With its trendy approach to eyewear, unique business model, transparency and sustainability initiatives, Ace & Tate continues to push the boundaries set by traditional opticians. Its uber-cool online presence is coming through strongly in its growing number of bold, bright, and visually impactful physical retail spaces. Shoplight is delighted to be working with fellow B Corp Ace & Tate, helping them deliver lighting that complements its recognisable interiors and branding.

There were a range of crucial factors that Shoplight considered when lighting Ace & Tate, elements of which can be applied to other opticians.

The product Eyewear is small, has reflective surfaces, is often dark in colour, and is densely merchandised. Light needs a surface to refract off and, in this case, the only surface available to make ‘pop’ is the frames. The team ensured there were sufficient spotlights to accent light the products whilst limiting shadowing beneath each shelf, especially where there was no local shelf lighting.

Glare from reflective surfaces like lenses and display cases can be an issue in such environments. Through careful placement of the spotlights and the use of products with deep-set LED modules, glare was controlled in areas of the store where customers were most likely to try on the frames.

Colour temperature Shoplight spent time experimenting with different colour temperatures for Ace & Tate. After various samples were considered, a crisp white LED source was chosen, which

allows for stronger reds and crisper whites. A 3100K fashion LED chip was used to create this warmer white light which results in a cozier and inviting atmosphere.

Colour Rendering Index (CRI) Light plays a particularly important role in an opticians because buying eyewear is an emotive experience. CRI measures how accurately a light source reveals the true colours of objects. Using a high CRI of over 90 helps customers accurately assess the colour and appearance of eyeglass frames and lenses.

Shoplight considered the impact of the chosen lighting on skin tones because it is important that customers subconsciously feel good when trying on a pair of glasses.

A great complexion with reduced shadowing means a customer is more likely to like what they see and make a purchase!

Task lighting Opticians need particularly good lighting for their work, especially when examining patients' eyes or assisting with frame selection. The ability to control lighting levels is vital when tasks and patients vary like this. The task lighting needed to be adjustable and provide focused, shadow-

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free illumination. This is why DALI dimmable spotlights were chosen for the Optician rooms where full control of the lighting was needed depending on the tasks being undertaken.

Light focusing Shoplight’s Managing Director, Mark Shortland got to visit Ace & Tate in Leeds and we asked him what stood out to him. “The importance of focusing was very apparent. Each display required both wide and narrow beam spotlights to ensure an even spread of light and contrasting eye-level

accent lighting to draw customers to the displays. The lighting wouldn’t achieve this consistently without being focused and I’m proud to be able to offer this service to our clients.”

Shared values solidify a working partnership When Shoplight became a B Corp they were drawn to working with other B Corps because of shared common values that could form a solid foundation on which to work together. Shoplight initiated contact with Ace & Tate, and after several emails and calls, they met their designer to review an existing store.

Ace & Tate became a B Corp in 2021 and has been working on improving their sustainable impact ever since. Amongst other things, today they recycle old products to make new ones, use sustainable materials, operate stores using renewable energy and gather emissions data.

Shoplight is thrilled to be able to help Ace & Tate meet its sustainability targets by supplying them with lighting from its High-Efficiency EU-made range. They are committed to providing a high-quality lighting service which is not always available. For Ace & Tate this has included reviewing existing lighting, carrying out trials, sending samples, designing, and rendering each store, and then focusing them to ensure the desired effect was created.

Shared values and the delivery of a quality service is solidifying this partnership with new stores now completed in Leeds. Cardiff, Berlin, Borough Yards, Bluewater, and Copenhagen, with Bath and Rotterdam to come.

Find out more about how Shoplight can support you with your retail lighting requirements: - https://shoplight.lighting/ - marketing@shoplight.lighting - Contact Sales Director, Matt Carrington - +44 (0)1733 345265 or +44 (0) 7921 823725 - matt.carrington@shoplight.lighting,

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WHY FOCUSING IS AN ESSENTIAL PART OF RETAIL LIGHTING

If you think lighting installation is the final step in a beautifully lit retail environment, think again. Although it can be easily missed, light focusing is a final step that is key to making retail lighting more purposeful and impactful. Without focusing spaces can appear darker, vital lighting problems like glare control can be ignored and a customer’s attention can easily be drawn away from the brand’s intended customer experience.

Because focusing makes such a difference to retail stores, it is a key part of the service offered by Shoplight. We asked Shoplight’s Focusing Manager, Terry Vann, why focusing is so important in retail lighting: “Focusing allows you to control the spread of light and pops of colour on the shop floor. It transforms buying from a process to an experience, creates a desired ambience and can even make a retail space appear larger and more spacious. There’s no doubt that walking into a store which is inviting and vibrant with well-lit merchandise is going to make you want to buy more!

Once the lighting has been installed, light focusing starts with a thorough walkthrough of a retail space.

Quite often when walking a store with a client I discover

more about what they want to achieve and can spot areas of lighting that need improving. The process involves adjusting beam angles and the spacing of the light fittings.

We can do all sorts of things like balance light levels, remove dark spots, and highlight key merchandise.

Light focusing is a skill that depends on instinct and experience. Additionally, a crucial part of light focusing is collaborating with our lighting design team and using our lighting concepts as a guide. Some brands have specific requirements that must be followed in every store. It’s incredibly rewarding to see our clients feel involved and happy with the result”.

Overall, Shoplight highlights seven key reasons why focusing is an essential part of their retail lighting service.

1. Branding and ambience Retailers often have a specific brand image or theme they want to convey to customers and the way lighting is used can reinforce this identity. Shoplight provides a focusing service to ensure lighting reinforces the store’s branding by creating consistent and memorable visual experiences for customers.

Lighting has a significant impact on the overall store ambience. How you focus light can create a different feel,

50

mood or atmosphere depending on the store’s brand or type of product.

For example, a high-end boutique may use focused, warm lighting to create an intimate and luxurious atmosphere, while a tech store might use bright, cool lighting to convey a modern and efficient vibe. Consistently applying these lighting choices across all stores helps reinforce their chosen brand identity.

2. Colour Focusing a light fitting with a specific module adapted to the merchandise improves product colour accuracy and adds to the ambience. For example, using a bakery module or dimmable lighting option.

3. Highlighting products and improving visibility The primary objective of retail lighting is to draw attention to products. When lighting is focused on the right things it can have a direct impact on sales. Focusing is ideal for highlighting logos, signs, and accent colours for a memorable impression.

By accentuating specific merchandise and display areas and highlighting featured products such as new seasonal items, light focusing plays a key role in the performance of retail spaces.

Additionally, using focusing to ensure products are well-lit makes it easier for customers to see and evaluate what they are buying. This helps customers make informed choices about things like colour, texture and usability.

4. Creating visual interest Properly focused lighting can create visual interest and drama. Light and shadows can be used to draw attention to specific elements, add depth, dimension, and spatial definition, and enhance the overall aesthetics. These tools can make a store more visually appealing and engaging.

5. Guiding traffic flow Focused lighting can be used to strategically to guide customers through the store. Light focusing can highlight specific pathways or displays, influencing the flow of traffic and encouraging customers to explore the store in a certain way.

6. Sustainability and reducing energy costs Focused lighting can be more energy-efficient compared to using diffused or scattered light. Directing light where it is needed minimises waste and increases energy efficiency. As a result, retailers can reduce the number of fixtures and the amount of electricity required to illuminate the space means cost savings over time. As sustainability becomes increasingly important to both retailers and customers using lighting in a more sustainable and energy-efficient way is important.

7.Minimising light pollution Focusing light helps prevent light spillage and light pollution, which can be a concern from an environmental and regulatory perspective. By directing light only where it’s needed, retailers can reduce their environmental footprint and comply with lighting regulations more easily.

As you can see focusing light in retail settings is essential to achieve these practical and aesthetic outcomes. It helps showcase products, create the desired ambience, save energy, and enhance the overall shopping experience, all of which can contribute to visual appeal, customer satisfaction and the success of the store.

If some or all of these factors are important to your retail brand, then reach out to Shoplight on the following channels: - https://shoplight.lighting/ - marketing@shoplight.lighting - +44 (0)1733 345265

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DOROTAPE Dorotape has expanded its range of sustainable media with the introduction of five new products made using up to 120 recycled 1.5L PET bottles and coated with a water-based adhesive.

The range includes both printable films with matching laminate as well as a polished silver and gold finish are suitable for both internal and external use with an outdoor durability of up to 3 years on to smooth, flat surfaces.

All films are from leading European manufacturer ASLAN and Dorotape are proud to have been awarded Gold Distributor status for this range in the UK. www.dorotape.co.uk

TORMAX Creating an entrance with clean lines and a minimalist vibe, the new flagship wagamama restaurant at Battersea Power Station welcomes guests with a double set of TORMAX automatic swing doors that are powered by the iMotion 1302.KI operator.

Concealed in the door lintel, the 1302.KI generates its force exactly over the door axis for maximum efficiency. With no visible linkage between the operator and the door leaf, discreet and invisible automation can easily be achieved for any internal single or double leaf swing door.

“TORMAX worked closely with Permasteelisa on a number of automatic entrances at the Battersea Power Station development and we are delighted to have our lintel-integrated operator showcased in such a prestigious location,” comments Simon Roberts, MD for TORMAX UK Ltd. “Barrier-free construction is something that is demanded in almost all locations today, with automatic swing doors increasing both security and ease of access for users.

Architects and specifiers who do not want to compromise on aesthetics can choose from either our invisible iMotion 1401 underfloor operator or the iMotion 1302.KI lintel-concealed door drive.”

Featuring all of the benefits of the in-house designed iMotion range of door drives, the 1302.KI delivers dynamic motion for a single door leaf weight of up to 125kg. Coupled with whisper-quiet operation and user-friendly controls this is a simple yet powerful door automation solution that delivers on reliability and maintenance-free operation.

With a high torque motor, all iMotion operators benefit from a unique design whereby there are none of the moving parts that usually wear out, such as gears and brushes, giving almost indefinite life-expectancy.

Assuring user safety, the 1302.KI features special finger protection profiles whilst functionality can be extended with the addition of panic escape devices, extra sensors or badge access, for example.

All TORMAX iMotion operators can also be simply incorporated into a modern building management system. www.tormax.co.uk

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COLT BIO — A NEW FULLY UPGRADEABLE, CIRCULAR ECONOMY DOWNLIGHT Colt Bio is Shoplight’s first 3D-printed and UK-assembled recessed fixed downlight. It is made from sustainable bioplastic with a highly efficient COB LED module, reflector and remote electronic driver.

Flexible sizing — the answer for retrofits 3D printing allows for the outer bezel to be produced to any diameter up to 300mm, so it is a perfect solution to retrofit

into existing ceiling holes where it would otherwise be difficult to find an exact match for an existing hole.

Sustainable materials Colt Bio housing is made from Greentech Pro or NonOilen with a reflector made of die-cast aluminium.

GreenTEC Pro – renewable and recyclable (White, Black, Grey)

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Made from 100% renewable raw materials

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Biodegradable (ISO 14855)

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Free of silicone which uses hydrocarbons to produce

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Industrially compostable (ISO 13432)

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RoHS, REACH and FDA compliant - free from many toxic chemicals like Lead and Mercury

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The plants used to make NonOilen consume greenhouse gas emissions compared to standard plastic made from petrol-based polymers that contribute to greenhouse gas emissions

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Made from a blend of PLA and PHB, derived from renewable, organic and biodegradable sources like corn starch and sugar cane

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100% biodegradable with industrial composting with nutrients that can then be returned to the soil

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Composting takes 90 days with an electric composter

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It retains its mechanical properties after being reused up to 12 times - at the end of a lifecycle in-store, a NonOilen Colt Bio can be returned to the manufacturer for 100% recycling and reuse

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Very good mechanical and thermal stress resistance qualities

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Offers very good mechanical and thermal stress resistance qualities, high levels of impact resistance and very high optical quality

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Temperature resistant up to 160 degrees C

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NonOilen – renewable, recyclable and reusable (Silk)

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Temperature resistant up to 110 degrees C

100% bio-based - a product that starts from the soil and ends in the soil

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High optical quality

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Modular design Modular design is a method of breaking down complex systems into smaller, more manageable parts. Using interconnected components allows greater flexibility in the overall design, enabling more efficient, cost-effective solutions to be developed. Importantly, a modular design approach also enables easy access to key components.

The materials Colt Bio is made from, coupled with its modular design mean it can be upgraded easily and can be left in use for many years, and only recycled at the end of its working life.

Key information

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Colours – White, Black, Grey and Silk

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Bespoke options - special colours and textures available on request

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Available in outputs up to 27w

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4131 max lumens

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Up to 153 Luminaire Lumens per Watt

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COB LED module as standard

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CRI90 in 2700, 3000, 3500 and 4000K

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Fashion in 3100, 3200 and 3500K

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Food in 2400 (bakery), 3100 (meat) and 2000K (pink meat)

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Driver - electronic 50Hz on/off, DALI and phase cut dimming available

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Reflectors available in 20,30, 45 o5 55 degrees

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IP20 rating

Colt Bio offers a sustainable downlight solution that has a substantially less negative impact on people and planet. https://shoplight.lighting/ marketing@shoplight.lighting Contact Sales Director, Matt Carrington +44 (0)1733 345265 or +44 (0) 7921 823725 matt.carrington@shoplight.lighting,

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MAPIC AWARDS FINALISTS ANNOUNCED Paris, October 24, 2023 – MAPIC Awards, the prestigious competition created to honour excellence, innovation, and creativity in the retail real estate sector, announces its shortlisted projects for 2023.

The annual awards programme recognises the finest retail brand performance and development, the latest cutting-edge solutions in sustainability and innovation, and the most impactful recent real estate projects and redevelopments in a prestigious gala dinner attended by the most influential professionals in the industry.

In line with this year’s theme of ‘The Age of Responsible Growth’, the awards aim to select landmark projects and brand leaders that are foregrounding communities and the environment. The 2023 edition of the awards is anchored by thirteen revitalised categories comprised of eight established and five new categories aiming to honour the most innovative and impactful, concepts, regeneration, and development projects internationally. The new categories are designed to specifically spotlight the most impressive achievements of the last 12 months.

The jury panel for MAPIC 2023 is led by Ana Guedes De Oliveira, Executive Director Developments at Sonae Sierra [Portugal], and a carefully curated selection of senior industry experts:

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Pascal Barboni, Managing Director, Frey [France]

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Alain Boutigny, Editor in Chief, Sites Commerciaux [France]

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Eric Decouvelaere, Head of Retail EMEA, CBRE Investment Management [France]

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Valerie Di Nisio, Europe Leasing Director, Eurocommerical [Netherlands]

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Lorraine Dieulot, Lifestyle Business Unit Director, Saguez & Partners [France]

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Jonathan Doughty, Non Executive Chairman, WhiteSpace Partners Ltd [UK]

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Steffen Eric Friedlein, Managing Director Leasing, ECE Marketplaces [Germany]

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Jens Nielsen, Global Commercial & Digital Manager, Ingka Centres [Sweden]

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Clémentine Pacitti, Group Head of CSR, Klepierre [France]

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Valérie Stern, Store Development Project Director, Fast Retailing Group [France]

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Fabien Stutz, Head of Real Estate, Peek & Cloppenburg [Austria]

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Robert Travers, Head EMEA Retail & Leisure, Cushman & Wakefield [UK]

MAPIC Awards 2023 Finalists Retail Concept of the Year

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Daiso Japan

Best Sustainable Initiative – Retail Brands

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Rituals

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nkd Life Movement

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Galataport Istanbul

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Hugo Boss

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Aranyani

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Actuation for Decathlon – submission by Eficia

Norblin Factory – submission by Capital Park Group

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Shopping Promenade Coeur Alsace - submission by Frey

Food & Beverage Concept of the Year

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Ulivéo

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I Love Poké

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Doppio Malto

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Tasty by Greggs

Best Sustainable Initiative – Property Players

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• Leisure Concept of the Year

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Seven Squares

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Koezio & Lucky Folks

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Adventica

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Zero Latency VR

Best New Retail Concept

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Circuit – submission by Ingka Centres

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I like! The Social Studio – submission by The Retail Agency GmbH & MEC Metro-ECE Centermanagement GmbH und Co

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Alcôv

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Black Pound Day

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The first Emmaüs Village in a shopping centre in France – submission by Nhood Westfield Good Festival – submission by Unibail-RodamcoWestfield Livat One Planet – submission by Ingka Centres

Best Refurbishment and Redevelopment Project

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Grand Plaza 2 – Los Jardines des Grand Plaza – submission by LSGI NorteShopping – The Cookbook and Galleria – submission by Sonae Sierra

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Shopville Gran Reno – submission DI Design & Development Consultants (UK) Ltd.

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Garbera Extension- submission by Unibail-Rodamco-Westfield

Best Retail Omnichannel Strategy

Best Food Hall & Food Court Project

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Sportano.pl

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Sports Direct Running Concept

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Hugo Boss

Food Town – submission by SFF sp.

Jawna

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Topanga Social – submission by Unibail-Rodamco-Westfield

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Halles d’Issy Biltoki

Best New Development Project

Best Urban Regeneration Project

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Battersea Power Station

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Les Ateliers Gaîté – submission by Unibail-Rodamco-Westfield

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Galataport Istanbul

Best Retail Innovative Solution

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Ariadne – submission by Jones Lang LaSalle

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Flame

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Lastationcolis – submission by Unibail-Rodamco-Westfield

Best Store Design in partnership with Institut Français du Design

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Magasin E.Leclerc – design by Saguez & Partners

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Manufacture des Grands Champs, Alain Ducasse – design by Atelier ÈS

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The Social Market – design by Minale Design

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Valrhona, L’univers du chocolat – design by CBA Design

This years’ winners will be revealed during the MAPIC Awards Ceremony & Gala Dinner, a high-level networking event. The ceremony will be held on 29th November, 2023, from 19:30 to 22:00 at the Salon des Ambassadeurs, located in the Palais des Festivals in Cannes. If you would like to obtain further information about the gala dinner or make a booking, please send an email to mapic.awards@rxglobal.com.

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FEATURE

The many benefits of entering awards

Antony Behiels - Shop and Display Equipment Association

A Shape-the-Future study, surveying 400 business decisionmakers, unveiled an intriguing trend: an overwhelming 82% of participants acknowledged that awards played a significant role in their purchasing decisions for products and services.

Furthermore, 76% concurred that awards hold substantial importance in generating business and enhancing brand value. In an increasingly competitive market, business awards offer a trusted third-party endorsement, instilling confidence in customers and partners while fostering stronger business relationships.

The Value of Awards in Marketing and Brand Awareness: Often underestimated, awards can play a crucial role in a company’s marketing strategy. Even being shortlisted as a nominee can generate significant brand awareness, introducing your business to a broader audience. Winning an award, on the other hand, can create new opportunities, forge connections, and pave the way for further growth.

The Creative Retail Awards - A Catalyst for Innovation and Excellence: The Creative Retail Awards were established with a clear vision: to showcase entrants to a global audience and celebrate the finest achievements within the industry. These prestigious accolades have rapidly become a benchmark for innovation and excellence, honoring projects and products that exemplify the highest standards of ingenuity and performance.

A Platform for Industry Leaders and Visionaries: By participating in the Creative Retail Awards, your business is placed at the forefront alongside some of the most influential retailers, designers, and manufacturers worldwide. This exposure elevates your profile within the industry and expands your reach on a global scale, creating invaluable networking opportunities and opening doors to potential collaborations.

Don’t Miss the Opportunity - Enter Today: There’s no better time than now to seize the chance to propel your business to new heights. Enter the Creative Retail Awards and let your accomplishments shine among industry leaders and visionaries. Visit www.creativeretailawards.com to submit your entry before it’s too late, and unlock the vast potential that awards can bring to your business and brand.

Scan to view the 2023 categories 58

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