THE BEST IN IRISH RETAIL WINNERS OF THE 2021 RETAIL EXCELLENCE AWARDS
THANKS TO OUR SPONSORS
recruitment
2
ARBORETUM WIN
RETAILER OF THE YEAR 2021 Arboretum is a world class garden and lifestyle business with two stores, founded by Rachel Doyle and by her sons Fergal and Barry Doyle, as well as their amazing team. L/R: Fergal Doyle, Rachel Do
yle and Barry Doyle of Arbore
This year Arboretum has pulled out all the stops with a redesigned cafe restaurant and new fashion and wellness offer, as well as a gorgeous Christmas department. Alongside jaw droppingly creative visual merchandising, there are a host of personalisation offers including build your own wreath and terrarium. With regular broadcasts on Instagram live and a storming online offer, Arboretum is better than ever. Arboretum was earlier presented with a Top 5 Award, sponsored by Afex.
3
tum
FABIANI CROWNED
STORE OF THE YEAR 2021 Originally a small shoe store, Louise Brennan bought the business in 2010, moving to the current location in 2015 with an ambitious expansion into lifestyle products and fashion.
Louise Brennan, Owner of Fab iani, National Store of the Year Win ner
By 2017, she had added an instore coffee shop and beauty parlour, and was gift wrapping every online order, which was fulfilled from the back of the store. Cue the pandemic and a major investment in the space! Fabiani has now added two more floors to the space, including a dedicated Yoga studio on the top floor with a Lululemon range. Fabiani shows how powerful hospitality, community and creativity are in retail and proves that independent retail can quite easily stand proudly alongside the best brands in the world. Fabiani was earlier in the night presented with a Top 5 Award, sponsored by Adsmart From Sky.
4
OUR REMAINING TOP5 STORES IN IRELAND IN 2021 ARE:
PETSTOP GALWAY SPONSORED BY JOHNSTON SHOPFITTERS
Petstop never fails to impress with every new store they open and the brand certainly rates as the best-looking pet store operator I have ever seen anywhere in the world. Their new Galway store opened during the pandemic and is simply superb. World class design and
merchandising that borders on perfection. This just goes to show that you can make any product look amazing with the right creative effort and passion from staff. New highlights include a fresh pet bakery offer, personalised pet photo mugs and a host of expert curated ends, promoting innovative products such as CBD for pets and all-natural pet food.
FRANK’S PLACE 1860 WEXFORD SPONSORED BY RADIUS TECHNOLOGIES
Frank’s Place 1860 opened during the pandemic, as a superb new casual dining cafe and delicatessen in the heart of Wexford, with a heritage that stretches back generations.
5
BROWN THOMAS CORK SPONSORED BY GSLS
Brown Thomas has refreshed their men’s fashion store and joined with other restaurants and bars to create a brand new district feel to a previously neglected area. The rise of al fresco dining is one of the big success stories of the pandemic and it’s great to see Brown Thomas working as part of the wider Cork retail ecosystem.
The store itself has seen major investment over the past year, with refreshed departments, a new shoe gallery, new brand concessions from Le Labo and Lululemon amongst others. Personalisation runs through the store, with superb personal shopping services and a palpable sense of friendly focus from staff. Merchandising standards are superb and the store feels proud and ready for a post pandemic future.
OUR SECTORIAL WINNERS 2021 ARE: Jewellery & Gift Store of the Year Winner:
KILKENNY SHOP, Nassau Street Sponsored by
6
Restaurant & Coffee House of the Year Winner
INSOMNIA Shackleton Sponsored by
Home & Interiors Store of the Year Winner
DIAMOND FURNITURE
Sponsored by Tom Smyth & Associates
Electronic & Tech Store of the Year Winner
VODAFONE, Henry Street Sponsored by
7
Health / Pharmacy Store of the Year Winner
THE SOURCE BULK FOODS Sponsored by
Forecourt & Convenience Store of the Year Winner
APPLEGREEN, Santry
Sponsored by CBE
Optician Store of the Year Winner
WILD ATLANTIC OPTICIANS Sponsored by
8
BEST IN IRISH ECOMMERCE 2021 New Ecommerce Retailer of the Year Winner
KALIEDY.COM Sponsored by .IE
Digital Campaign of the Year Winner
MCCABES PHARMACY Sponsored by
Overall Ecommerce Retailer of the Year
BROWNTHOMAS.COM Sponsored by
9
Rising Star of the Year Winner
Manager of the Year Winner
KARL FITZGERALD,
SAOIRSE O’REILLY,
Applegreen, Rathcoole
JYSK
Sponsored by
Sponsored by
recruitment
Ireland’s Friendliest Place Winner 2021
Supplier of the Year Winner
EXCEL RECRUITMENT
DUNSHAUGHLIN, CO. MEATH
Sponsored by
Sponsored by
10
CONGRATULATIONS TO ALL OUR FINALISTS Whelehans Wines Jump Juice Bars Fervor and Hue
Topline Murtaghs
McGuire Diamonds ECCO Shoes
Michael Murphy Home Furnishing Airside RJ Barber & Sons
Harvey Norman Sligo
Windyridge Nurseries & Garden Centre The Butler’s Pantry Arnotts
Conaty’s CarePlus Pharmacy Nook & Cranny
The Whiskey Collection, Dublin Airport Home Street Home
Mullingar Opticians
Specsavers Ballincollig
11
See you all in
Killarney for the
Retail Excellence Awards 2022