Ultra Mobile Retailer Activate - September 2021

AC T I VAT E S E P T E M B E R 2 0 2 1 / / B Y U LT R A M O B I L E

SCHOOL YEAR + ULTRA SALE EXTENDED + WIN $100 WITH OUR SCHOOL SUPPLY SCAVENGER HUNT

+ FREE SOCIAL GRAPHICS!

A C T I V A T E B Y U LT R A M O B I L E

SCH O OL ’S B AC K

Session IN

Help your Customers’ Students Start this Year Strong.

Summer is coming to a close and school is just around the corner. After a full year of virtual or hybrid learning, this fall will be the first time many are returning to the classroom. Here are some ways to help your Customers get ready for it.

2

SEPTEMBER 2021

Check in on Customers.

Customers with families have been especially affected by the changes of the pandemic, and going back to school may come with some mixed emotions. Checking in with close Customers to see how they’re holding up reminds them that you care about their wellbeing and their family’s. It may lead to a deeper relationship and even a way for you to help them out with a new product to make their life easier.

Ultra Gives Back

Ultra is proud to support children getting ready for school by participating in the Back to School Event in Chicago, IL. By partnering with the Chicago Police Department, our donation of $500 will help buy school supplies for children in need. That’s making life Ultra!

Familiarize your Customers with the alarm clock feature.

Establishing routines before classes start can help kids get used to new school schedules.

Show your Customers how to use their alarm clock and Screen Time on iPhone features to help their kids get in a routine to make busy school mornings a little easier on everyone.

Offer back to school treats.

Have you ever gone to a doctor or dentist and gotten a lollipop at the end of your visit?

Handing out a free bookmark, keychain or treat will brighten a young student’s (or Customer’s!) day. If your Customer’s kids have a positive experience, they may encourage their parents to come back sooner.

Remind your Customers how to use Free Mobile Hotspot.

For your Customers who have a student at home, finding time to study can be difficult.

With Free Mobile Hotspot on select Ultra plans, they can study anywhere.

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A C T I V A T E B Y U LT R A M O B I L E

ULTRA RETAILERS REMINISCE ABOUT THEIR FAVORITE TEACHER Teachers play such a formative and impactful role in all of our lives. They act not only as educators, but as cheerleaders, role models and friends. We wanted to give our Ultra Retailers a chance to reminisce on their days in the classroom and give a shout out to their favorite teacher.

TONY HONG PIONEER NEWARK, NJ ULTRA RETAILER SINCE 2015 WHO WAS YOUR FAVORITE TEACHER IN SCHOOL AND WHY? Mrs. Z. She was my Kindergarten teacher at No. 3 school in Cliffside Park. It’s the first school I went to when I came to the U.S. and where I started my education.

She’s the one that gave me my American name, Tony.

To this day I don’t know why she decided to call me Tony. Maybe it’s because she was Italian, or maybe I reminded her of Tony Montana. A lot of teachers have made an impact on me throughout my school years, but because of my name, she’s the one that I will always remember.

4

SEPTEMBER 2021

MATEO REYES ROYALTY WIRELESS PHOENIX, AZ ULTRA RETAILER SINCE 2014 WHO WAS YOUR FAVORITE TEACHER IN SCHOOL AND WHY?

My favorite teacher was Ms. Damiana, who taught physical education. She was my favorite because I loved to play sports.

DHAVAL PAREKH SIMHA TRADING INC. ROUND LAKE, IL ULTRA RETAILER SINCE 2017 WHO WAS YOUR FAVORITE TEACHER IN SCHOOL AND WHY?

My favorite teacher was Mr. Miller in high school.

He made learning fun by keeping things exciting in the classroom.

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A C T I V A T E B Y U LT R A M O B I L E

SYED SALAHUDDIN CELLZ SOLUTIONS SAN ANTONIO, TX ULTRA RETAILER SINCE 2018 WHO WAS YOUR FAVORITE TEACHER IN SCHOOL AND WHY?

My favorite teacher was in Pakistan and was a great role model. They always reminded me to be humble and to strive for 110% effort.

MERARI RAMIREZ S & S CELLULAR & GIFTS HOUSTON, TX ULTRA RETAILER SINCE 2015 WHO WAS YOUR FAVORITE TEACHER IN SCHOOL AND WHY?

Ms. McClain was my favorite teacher. She was super sweet and we could always count on her to be there for us.

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SEPTEMBER 2021

CARLO REYNOLDS TLATOANI ENTERPRISES DBA BARRIO ANTIGUO LONG BRANCH, NEW JERSEY ULTRA RETAILER SINCE 2011 WHO WAS YOUR FAVORITE TEACHER IN SCHOOL AND WHY?

I’d have to go with Mrs. Cherry from 6th grade back in Hampton, Virginia.

She made us feel important, took time to listen and enjoyed singing prior to class starting. Her smile was contagious and always had the right words of encouragement for whatever early adolescence life or death drama any of us might be dealing with at the moment. Most importantly, her early morning melodies seemed to make the days seem shorter.

For those reasons Mrs. Cherry, this Apple is for you

🍎

OMAR M. A PLUS DISTRIBUTION CALUMET CITY, IL ULTRA RETAILER SINCE 2016 WHO WAS YOUR FAVORITE TEACHER IN SCHOOL AND WHY?

Mr. Khoury, because he always taught me that there is no price anyone can place on your education.

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THE ULTRA SALE WILL EXTEND UNTIL JANUARY

A C T I V A T E B Y U LT R A M O B I L E A C T I V A T E B Y U LT R A M O B I L E

credit when Customers buy 3 months & renew The hype surrounding our 3 Months + Free Month Sale hasn’t cooled down! This Ultra-amazing offer drove so much new business and incentivised so many existing customers to level up, so we decided to extend it to January 2022. We want to help you connect your Customers while earning Ultra-big bucks throughout this month! Until January 14th, 2022, Customers can still receive a free month of Ultra credit when they purchase any of our 3-Month Plans and renew. The credit, equal to 1 month of the initial 3-Month Plan, will be added to the Customer’s account, and is only valid for their next renewal (of any plan duration). Remind your Customers that they will receive a text message notification when the credit has been applied to their account. This deal is only available to new Customers or current Single-Month Customers.

3-MONTH PLANS 250MB

2GB

5G • 4G LTE

LIMITED TO 250MB

3 MONTH PLAN

$

6GB

/MO

TOTAL $84

RENEWAL CREDIT $28

/MO

RENEWAL CREDIT $22

UNLIMITED 5G • 4G LTE

5G • 4G LTE

FIRST 40GB (UP TO 10GB MOBILE HOTSPOT)

FIRST 60GB (UP TO 20GB MOBILE HOTSPOT)

5G • 4G LTE

36

$

3 MONTH PLAN

TOTAL $66

RENEWAL CREDIT $16

15GB

5G • 4G LTE

28

$

TOTAL $48

RENEWAL CREDIT $13

3 MONTH PLAN

22

3 MONTH PLAN

/MO

/MO

TOTAL $39

$

5G • 4G LTE

16

13

$

3GB

5G • 4G LTE

3 MONTH PLAN

/MO

TOTAL $108

RENEWAL CREDIT $36

46

$

3 MONTH PLAN

/MO

TOTAL $138

RENEWAL CREDIT $46

56

$

3 MONTH PLAN

/MO

TOTAL $168

RENEWAL CREDIT $56

NEW PLAN 8 8

SEPTEMBER 2021

Think you can find all the school supplies scattered throughout this newsletter? Send in the number of items found to retailertrivia@ultra.me by September 15th for your chance to win a $100 Ultra gift card!

M U S T I N C LU D E TO E N T E R 1. Your name 2. Your business name 3. City 4. State 5. Ultra Retailer Code 6. When you started selling Ultra

CROSSWORD PUZZLE

Winner!

Thanks to everyone who submitted to our Unlimited Crossword Puzzle Contest.

Congrats to Laura Arballo from Caseta LLC in Phoenix, AZ! Your $100 gift card is on the way!

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A C T I V A T E B Y U LT R A M O B I L E

Upgrade your customers’ experience with the ultra app HERE’ S W H AT R E A L CU STO M E R S A RE SAYI N G A B O U T T H E ULT R A A PP.

“ “ “ “

Great app. Easy to manage my account!

Shaka, ★ ★ ★ ★ ★

”

Awesome app. Easy to navigate, convenient and reliable Andrade, ★ ★ ★ ★ ★

” ”

This app is Ultra helpful. I can see my due dates, add credit to my account, and check international calling rates.

JR, ★ ★ ★ ★ ★ Helps me get the most out of the service.

SR, ★ ★ ★ ★ ★

”

CLICK HERE FOR INSTRUCTIONS ON HOW TO HELP CUSTOMERS D O W N L O A D T H E A P P.

2GB

5G • 4G LTE Data

07/05/2021

02/28/20

Improve your Customers’ experience on Ultra and get rewarded with our $5 bonus app incentive!

Your Customers will love being able to check their data balance, add more INTL Call Credit and manage their Ultra experience at their convenience.

Encourage Customers to download the Ultra App upon activation and start making easy money!

2GB

AVAILABLE ON

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SEPTEMBER 2021

fall into your customer’s social feed Free Social Posts for September To keep your Customers updated on all things Ultra, we created three graphics + captions for your social media channels this September!

Labor Day

Promo Extension

SUGGESTED CAPTION:

SUGGESTED CAPTION:

Work hard, chill harder. You’ve earned it. #HappyLaborDay from [NAME OF BUSINESS HERE] #LaborDay

Back to School SUGGESTED CAPTION:

You know what they say, “a goal without a plan is just a wish.”

💡

STUDENTS: What’s your biggest goal this school year and what’s your plan to achieve that goal? #BackToSchool

Sale EXTENDED, woohoo!

Get a FREE MONTH credit of Ultra Mobile service now through January 14th when you purchase any 3-month plan from [NAME OF ULTRA RETAIL HERE] and renew, *including Unlimited+ Please note: Existing Ultra Mobile customers who, at time of purchase, are on a singlemonth plan and upgrade to a 3-month plan and renew are also eligible for this offer.

Send us a DM if you have any additional questions! #UltraMobile

CLICK HERE TO ACCESS YOUR FREE SOCIAL GRAPHICS 11

1 MORE MONTH!

DON’T MISS OUT ON OUR

Summer Bonus Incentives!

Our Summer Sale is still going strong into fall, and so are our Bonus Incentives!

Retailers will continue to earn up to $45 Ultra Bonus per Activation on top of our already amazing Compensation through September!

I N C LUDED O N A L L U LT R A M OB IL E PL A N S ! E X T E N D E D TIL L 9 /3 0 /2 1 8 / 3 1/ 21

P O R T- I N S

10

• Earn a $5 Ultra Bonus for all Port-Ins on a Single (1) Month Plan • Earn an EXTRA $5 for all Qualified Port-Ins from Non-T-Mobile Network Subscribers

15

• Earn a $10 Ultra Bonus for all Port-Ins on a 3 Month Plan • Earn an EXTRA $5 for all Qualified Port-Ins from Non-T-Mobile Network Subscribers

30

• Earn a $15 Ultra Bonus for all Port-Ins on a 6 Month Plan • Earn an EXTRA $15 for all Qualified Port-Ins from Non-T-Mobile Network Subscribers

45

• Earn a $30 Ultra Bonus for all Port-Ins on a 12 Month Plan • Earn an EXTRA $15 for all Qualified Port-Ins from Non-T-Mobile Network Subscribers

$

$

$

$

P L A N S W I TC H E S A N D R E N E WA L S

15

For all Plan Switches or Renewals onto a 6 Month Plan

30

For all Plan Switches or Renewals onto a 12 Month Plan

$

$

Click here for additional details and FAQs 12

OUR RETAILER COMPENSATION PROGRAM

Our Compensation program gives you higher upfront spiffs—paid INSTANTLY! On top of that, we’ve supercharged our industry-leading residuals and airtime margins ON ALL PLANS! We’re excited to offer you even better Compensation to help you build your Customer Base and earn even more!

F O R A L L U LT R A 1 , 3 , 6 & 1 2 M O N T H P L A N S MONTH 1

MONTH 2

MONTH 3

MONTH 4

TOTA L

SPIFF*

42.5%

32.5%

32.5%

42.5%

150%

AIRTIME

7. 5 %

7. 5 %

7. 5 %

7. 5 %

30%

TOTA L

50%

40%

40%

50%

180%

*Spiff paid on Base MRC and Airtime paid on actual plan charge

BASE MRC

250MB 5 G • 4 G LTE

2GB

5G • 4G LT E

3GB

6GB

5 G • 4G LT E

15GB

5G • 4G LTE

UNLIMITED

5G • 4G LTE

5G • 4G LTE First 40GB

15 19 24 29 39 49

$

$

$

/MO

$

/MO

/MO

$

/MO

$

/MO

/MO

5G • 4G LT E First 60GB

59

$

/MO

R E S I D U A L T I E R S ** <100 in base and/or <70 2MR

3%*

100-499 Base/70%+ 2MR

5%

500-999 Base/70%+ 2MR

7.5%

>1000 Base/70%+ 2MR

10%

**Minimum of 3 activations per month required across all tiers Click here to view our Retailer Comp FAQs now for more details!

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A C T I V A T E B Y U LT R A M O B I L E

RETAILER TESTIMONIAL CLIFF MCANTHONY

Ultra Cliff Wireless LY N N , M A

Ultra Retailer Since 2015

“

The great experience that I have using Ultra’s Retailer Support Team is that they always answer the phone within minutes.

U LT R A A G E N T S . C O M

“

RETAILER SUPPORT Ultra Mobile will never call or message you asking for your Username or Password.

Do Not Give Unknown Callers Access to Your Computer.

Please let your Master Agent know if you have received any suspicious calls.

Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support.

We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

RETAILER SUPPORT CAN BE REACHED AT :

855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST

CUSTOMER SERVICE Please share our Customer Service number with your Customers should they wish to speak with a Care Representative who can provide account support.

Facebook: ultramobile

Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.

Instagram: ultramobile

Twitter: @ultra_mobile

SEPTEMBER 2021

THANK

You

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